Name ___________________________
Test #1
PRM 471
February 20, 2014
1. __B__ Management is the process of coordinating work activities so they are completed
__________ and ____________ with and through other people.
a. Timely and economically
b. Efficiently and effectively
c. Economically and effectively
d. Orderly and elegantly
2. __D__ (T or F) Codes provide direction to employees and establish a public image of good behavior. Two
“Codes” we discussed which governed people’s actions and decision-making were:
a. Dress Code and Code of Honor
b. Code of Honor and Code of Chivalry
c. Code of Silence, Codes of Arms
d. Code of Ethics, Code of Conduct
3. __C__ Parks are administered under the National Park Service (NPS), which is authorized by the __________
that sets forth the mission and responsibilities of the NPS.
a. Freedom of Information Act
b. Patriot Act
c. Organic Act
d. Natural Resources Act
4.
__D__
a.
b.
c.
d.
A board member is charged with the duty to do what is best for the organization. This is called:
Loyal Duty
Duty of Care
Duty of Obedience
Fiduciary Duty
5. __B__ Authority given to the states to regulate behavior & enforce order for the betterment of the health,
safety, morals, and general welfare of the community. It makes laws, forces obedience through legal
sanctions, physical means or other forms of coercion.
a. Military Power
b. Police Power
c. Heavy Handed Power
d. Power of the Rule of Thumb
6. __D__
a.
b.
c.
d.
Marketing Plans/Public Relations Plans are geared to:
Improve the organizations identity
Promote a program or service
Reposition a product or service within a market
All of the above
7. __D__
a.
b.
c.
d.
A smaller percentage of park agencies’ operating budget is provided by other sources such as:
Grants, special taxes
Non-profit organizations, special taxes
User fees and registration fees
All of the above
8. __C__ This law gives you the right to access information from the federal government. It requires that all
government documents as well as government meetings, be open and available to the public…
a. Right to Steal
b. Accessibility Act
c. Freedom of Information Act
d. Right to Bear Arms
9. __D__
a.
b.
c.
Professional standards
a statement of desirable practices set by experienced professionals
measure effectiveness using cause and effect approach
help evaluate what is found in an agency’s operations by comparing them to what is acceptable by
professionals as desirable practices
d. All of the above
10. __D__
a.
b.
c.
d.
The purpose of a Citizen Advisory Board is to:
Make the agency look better
Provide guidance, support and advocacy of the agency
Help, determine, implement, and gain financial support
Both B and C
11. A current trend in P&R requiring the planner to start with the result wanted & "working backwards"” is
__________ - ____________ .
a. Out-Sourcing
b. Outcome-Based
c. Out-of-Bounds
12. __D__
a.
b.
c.
d.
A smaller percentage of park agencies’ operating budget is provided by other sources such as:
Grants, special taxes
Non-profit organizations, special taxes
User fees and registration fees
All of the above
13. __C__ What 3 groups of people has the Federal Government taken it upon themselves to provide recreation for
their health and welfare?
a. Federal and State employees, contractors
b. Veterans, military personnel and persons living in nursing homes
c. Veterans in the VA, military personnel & their families, and persons imprisoned
14. __C__
a.
b.
c.
Which sector is composed of tax-supported agencies at the federal, state, and local levels?
Private
Non-Profit
Public
15. __B__
a.
b.
c.
d.
Which best describes the 4 Elements of Negligence. (4pts)
Gross negligence, Ignorance, Unintentional Torts, Civil Liberty Violations
Breach of Duty – The Act, Duty to the Injured, Damages, Proximate Cause
Assumption of Risk, Civil Liberty Violations, Gross negligence, The Act
None of the above
16. __A__
a.
b.
c.
d.
Changes in demand can be caused by what factors? (4pts)
Demand, Technology, Information, People
People, Physical Environment, Leadership, Coaches
Consumers and Media
None of the above
17. __A__
a.
b.
c.
d.
4 Forms of ownership in private sector are: (4pts)
Sole Proprietorship; Partnerships; Corporations; Limited Liability Corporations
Government, King, People
Individual, Group, Bipartisan
None of the above
18. __A__ Events today are a conglomeration of a variety of activities. For example: (4pts)
a. Convergence Marketing, Cooperative Marketing Partnerships, Cause-Related Marketing, Benefits
Activated Marketing
b. Public Relations Marketing, Cooperative Agreements, Using the Black Market
c. Direct, Multi-level, Convergence, Alliance Marketing
d. Global, Diversity, Benefits Activated Marketing
19. __A__
a.
b.
c.
Three classifications of legal entities in the parks, recreation and legal services are: (4pts)
Private, Non-Profit, Public
Partnerships, Corporations, Associations
Foundations, Cooperatives, Trusts
20. __C__
a.
b.
c.
Roles managers fill in an organization are: (3pts)
Interpersonal, insightful, informational
Technical, human, and conceptual
Interpersonal, Informational, Decisional
21. __D__
a.
b.
c.
d.
Select the 3 major types of law discussed in class and in your book: (3pts)
Administrative, Executive, Common
Executive, Statutory, Constitutional
Federal, State, Local
Constitutional, Statutory, Common
TRUE OR FALSE
22. __T__ (T or F) Public park managers must now: 1) do more with less; 2) increase revenue; and 3) support
those who are economically and socially disadvantaged by providing programs to meet needs.
23. __T__ (T or F) According to CAPRA, Code of Ethics, 0.1.1, Professional integrity is the cornerstone of credibility.
24. __T__ (T or F) The process to protect from someone from injury or financial loss is called Risk Management.
25. __F__ (T or F) Franchising is a form of ownership.
26. __F__ (T or F) A for-profit entity is usually set up to achieve a specific mission by an individual or group.
27. __T__ (T or F) In a non-profit sector, no part of income or property is distributed to its members, directors, or
officers.
28. __T__ (T or F) The largest tax revenue for parks and recreation at the local level are from real property taxes.
29. __T__ (T or F) Most state parks receive money from their government’s general fund.
30. __T__ (T or F) Articles of Incorporation are the primary rules governing the management of a corporation filed
with a state or other regulatory agency.
31. __F__ (T or F) It is the board who conducts the affairs of the organization, not management.
32. __T__ The fastest growing alternative funding method being used by municipal P&R agencies are cooperative
marketing partnerships.
33. __F__ (T or F) Public relations differs from marketing in that it tries to elicit behaviors rather than influencing
attitudes.
34. __T__ (T or F) It is important to get to know your local reporters and treat them well.
35. __T__ (T or F) Bond programs require a referendum by general public to determine whether it wants to be
taxed for a particular project.
36. __T__ (T or F) One common component of all corporations & public agencies is a governing authority
responsible for making policy.
37. __T__ (T or F) "Rules & Regulations" are guidelines set forth by the administrator/staff to facilitate the
implementation of programs, how something is to be done, when, and by whom.
38. __T__ (T or F) "Policies" are broad statements reflecting the mission and goals of the organization.
39. __T__ (T or F) The purpose of the “Freedom of Information Act” is that it gives the public the right to access
information from the federal government.
40. __T__ (T or F) Law channels human behavior in socially-appropriate directions and comes from constitutions,
statutes, court cases.
41. __T__ (T or F) NRPA boasts: one of their most important goals is to influence public policy at the national level.
42. __T__ (T or F) The mission statement describes what the organization does & influences the philosophy and
goals, and objectives of the organization.
43. __T__ (T or F) Outsourcing Work is done by outside persons or businesses to save costs.
44. __T__ (T or F) The concept of “New Public Management” emerged in the 1990s changing the focus of public
organizations to include service delivery, social entrepreneurship and non-profit management as part of
public administration.