3/10/2016
Next Generation
Therapists:
Understanding Hiring
Managers In The
Current Healthcare
Environment
CPTA Student
Conclave 2016
Introduction:

About Me: Brandon Seigel, CRP
 Hybrid Generation X / Millennial (Gen Y).
 At age 25, I became the Vice President of
Operations for a “start-up” that employed
over 250 employees in the finance/tech
industry. I have hired hundreds of employees
and reviewed thousands of resumes and
cover letters.
 My passion is building a business around
people and creating a work culture that is
employee focused and generated through
empowerment.
 Joined Every Child Achieves in 2008 to have a
higher purpose and make a difference in a
family owned service-based organization.
 Current Position:
Executive Director with Every Child Achieves.
© 2016 Every Child Achieves, Inc.
Eat, Sleep & Breathe Therapy:
 Wife
is an
Occupational
Therapist.
 Mother-in-law is
an Occupational
Therapist.
 Brother-in-law is
an Occupational
Therapist.
 Dog is a licensed
service dog.
© 2016 Every Child Achieves, Inc.
© 2015 Every Child Achieves, Inc.
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Chester, The Service Dog:
“Greatest Dog In The World”
© 2016 Every Child Achieves, Inc.
Learning Objectives:

A brief update on the current
healthcare environment impacting
your profession.

Identifying the generation shift and
the impact it can have on your
career.

Identifying and understanding
compensation and work
environment trends for PT’s and
PTA’s

Understanding hiring managers and
how to prepare effectively for
entering the Physical Therapy
workforce.

Strategizing for a successful career
as a Physical Therapist
© 2016 Every Child Achieves, Inc.
Brandon’s Disclaimer:
All of the information that
I am presenting today is
designed to be
recommendations and
concepts based on my
experience. I am here to
help and give some new
perspectives that might
help you better prepare
when entering the PT
Workforce.
© 2016 Every Child Achieves, Inc.
© 2015 Every Child Achieves, Inc.
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Current Healthcare
Environment:
 Increased
demand
for services.
 Increased
expenses.
 Stagnant
or
decrease in funding.
 Consolidation.
© 2016 Every Child Achieves, Inc.
Increased Healthcare
Demand:
Causes for increased demand:
 Aging
 The
baby boomer generation.
increasing average lifespan.
 2010
Affordable Care Act
(requiring healthcare coverage).
 Environmental
factors (i.e.
pesticides etc.).
© 2016 Every Child Achieves, Inc.
Healthcare Providers Faced
With Increased Expenses:





Labor law changes (1099
regulations, minimum wage
increases etc.).
Increased cost of living.
Higher denial rate of
healthcare claims.
Delay in payment from
insurance companies.
ICD-10 (implementation of
new diagnosis coding
system).
© 2016 Every Child Achieves, Inc.
© 2015 Every Child Achieves, Inc.
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Current Healthcare
Environment Summary:
 We
need legislative help
to support your
profession and the
necessary funding and
accountability to the
insurance companies.
CALL TO ACTION:
Please Get Involved With
CPTA and Help Legislate
For Your Profession!
© 2016 Every Child Achieves, Inc.
Understanding Generations
In The Workplace:

Veterans: born
approximately 1922 to 1945

Baby Boomers: born
approximately 1946 to 1964

Generation X: born
approximately 1965 to 1980

Millennials (Gen Y): born
approximately 1981 to 2000
© 2016 Every Child Achieves, Inc.
© 2015 Every Child Achieves, Inc.
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Reference: UXC Professional Solutions, 2015: www.uxcps.com.au
© 2016 Every Child Achieves, Inc.
Fun Survey Facts On
Millennial Generation:

33% of millennials thought it was
acceptable to text during a job
interview!

25% of millennials thought that
working somewhere for as little as
seven months shows that you are a
loyal employee.

Over 83% of millennials did not send
a hand-written “thank you note” to
the person who interviewed them
for their jobs.

Over one-third (34%) of millennials
said that they would quit their job on
the spot if their employer asked
them to delete their Facebook
page.
(Survey study completed and compiled by The Center for Generational Kinetics, LLC and Ultimate Software 2015)
© 2016 Every Child Achieves, Inc.
Generations In The
Workplace Summary:

The twenty-first century is
the first time in history where
there are four distinct
generations that make up
our workforce.

At ECA, we have
employees from four
generations, and it is
essential to understand the
characteristics of each
generation so we can work
together successfully
despite the difference in
how we accomplish tasks.
© 2016 Every Child Achieves, Inc.
© 2015 Every Child Achieves, Inc.
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Understanding Employment
Trends & Statistics For PT’s:
It is essential to understand the
statistics on your profession to
career plan effectively. You
obviously know that there is a
supply/demand issue but
understanding the current
employment and
compensation trends can be
extremely beneficial.
© 2016 Every Child Achieves, Inc.
Employment Trends For Physical Therapists
Based on the U.S. Bureau of Labor Statistics
“National Statistics on PT Workforce”
Quick Facts: Physical Therapists
2014 Median Pay
$82,390 per year
$39.61 per hour
Number of Jobs, 2014
210,900
Job Outlook, 2014-24
34% (Much faster than
average)
Employment Change,
2014-24
71,800
Data Source: Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook,
2016-17 Edition, Physical Therapists,
on the Internet at http://www.bls.gov/ooh/healthcare/physical-therapists.htm (visited March 10, 2016).
© 2016 Every Child Achieves, Inc.
Work Environment Trends
For Physical Therapists
According to the U.S. Bureau of Labor Statistics:
Physical therapists held about 210,900 jobs in 2014. The industries that
employed the most physical therapists were as follows:
Offices of physical,
occupational and speech
therapists, and audiologists
34%
Hospitals; state, local, and
private
27
Home healthcare services
12
Nursing and residential care
facilities
Offices of physicians
Data Source: Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 201617 Edition, Physical Therapists,
on the Internet at http://www.bls.gov/ooh/healthcare/physical-therapists.htm (visited March 10, 2016).
© 2015 Every Child Achieves, Inc.
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© 2016 Every Child Achieves, Inc.
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Work Environment Trends
For Physical Therapist Assistants
According to the U.S. Bureau of Labor Statistics:
Physical therapist Assistants held about 78,700 jobs in 2014. The industries
that employed the most physical therapists were as follows:
Offices of physical,
occupational and speech
therapists, and audiologists
43%
Hospitals; state, local, and
private
23
Home healthcare services
11
Nursing and residential care
facilities
9
Offices of physicians
5
Data Source: Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2016-17
Edition, Physical Therapist Assistants and Aides,
on the Internet at http://www.bls.gov/ooh/healthcare/physical-therapist-assistants-and-aides.htm (visited
March 09, 2016).
© 2016 Every Child Achieves, Inc.
Compensation Trends
For Physical Therapist Assistants (PTA)
Quick Facts: Physical Therapist Assistants Compensation Trends
2014 Median Pay
$54,410
Nursing care facilities (skilled nursing facilities)
$62,280
Home healthcare services
$59,890
Offices of physical, occupational and speech therapists, and
audiologists
$53,130
Hospitals; state, local, and private
51,870
Offices of physicians
51,790
Data Source: Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 201617 Edition, Physical Therapist Assistants and Aides,
on the Internet at http://www.bls.gov/ooh/healthcare/physical-therapist-assistants-and-aides.htm (visited
March 09, 2016).
© 2016 Every Child Achieves, Inc.
Important Qualities That
Clinicians Must Keep In Mind:







Communication: Physical Therapists must be able to listen attentively to what patients tell
them and must be able to explain what they want their patients to do.
Compassion: Physical Therapists are typically interested in the profession by a desire to
help people and improve their daily lives. Therapists must be sensitive to a patient’s
needs and concerns, especially when assisting the patient with his or her personal
activities.
Flexibility: Physical Therapists must be flexible when treating patients. Because not every
type of therapy will work for each patient, therapists may need to be creative when
determining the treatment plans and adaptive devices that best suit each patient’s
needs.
Interpersonal Skills: Because Physical Therapists spend their time teaching and explaining
therapies to patients, they should be able to earn the trust and respect of those patients
and their families.
Patience: People may get frustrated when dealing with disabilities, injuries, and illnesses.
Physical Therapists should be patient to provide quality care to the people they serve.
Writing Skills: When communicating in writing with other members of the patient’s
medical team, Physical Therapists must be able to explain clearly the treatment plan for
the patient and any progress made by the patient.
Ethics: Brandon’s own personal belief: ethics is an essential quality in today’s ever
changing environment.
Data Source: http://www.bls.gov/oes/current/oes291122.htm#st
© 2015 Every Child Achieves, Inc.
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Understanding
Hiring Managers:
Generally speaking, there are
two types of hiring managers
in today’s healthcare
environment:
 “Number’s
Business”
Hiring Manager
 “People
Person Business”
Hiring Manager
© 2016 Every Child Achieves, Inc.
Characteristics For Hiring Managers
In The “Numbers Business”:

They often look at you as $$
signs.

They are primarily focused on
filling the position.

They are willing to offer the job
on the spot with limited
interview process.

They are typically not invested
in your success or future.

They often make empty
promises.

They are often not focused on
if the PT position is a fit for you
long term.
© 2016 Every Child Achieves, Inc.
Characteristics For Hiring Managers
In The “People Person Business”:

They are invested in you and your
professional success.

They often do a lot of listening and are
focused on the evaluation of you and
your skill set.

They want to get to know you both as a
professional and also as a person.

They bring hard data and facts along
with making sure you have reality on
what it takes to be successful in the
position.

They see themselves as advisors and not
recruiters.

They are “big picture” people that are
relationship oriented.
© 2015 Every Child Achieves, Inc.
© 2016 Every Child Achieves, Inc.
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Strategizing For A
Successful Career:
In the words of Henry Ford,
“Before everything else, getting
ready is the secret of success!”
© 2016 Every Child Achieves, Inc.
Tips for getting ready:
Research, Research, Research!

Research current factors impacting the
setting that you are interested in for
employment.

Research every company that you are
applying for a job.

Research data on salaries, benefits, and
training provided for the setting, so your
expectations are realistic.

Research the learning curve of the type
of position that you are exploring.

Research yourself and what you are
hoping to achieve professionally in the
next five years.
© 2016 Every Child Achieves, Inc.
Helpful Resources For Research:
The Starting Point!
 CPTA
(www.otaconline.org)
 APTA
(www.aota.org)
Door
(www.glassdoor.com)
 Indeed
(www.indeed.com)
 Linked In
(www.linkedin.org)
 Glass
© 2015 Every Child Achieves, Inc.
© 2016 Every Child Achieves, Inc.
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Essential Tips For Your Resume:

My general rule of thumb:
highlight your most applicable
skills at the top of your resume.

A resume should look professional.
A Simple design goes a long way!
(no pink paper, no flashy designs,
etc.).

A resume’s purpose is to
communicate your most relevant
skill sets. A resume is a black and
white communication of
qualifications as it relates to your
desired position.
© 2016 Every Child Achieves, Inc.
Two Common Formats For
Resumes:



Chronological: This kind of resume is created
based on past experiences. It typically has
fewer headings and lists experience in a
reverse chronological order.
Functional: This format consists of headings
(related skills &expertise, professional
experience, etc.) I prefer a functional
resume format for “new grads.”
Additional Tips: (My Personal Preferences)



Font Type: Use Times New Roman, Calibri,
Verdana, Arial or another plain font throughout
the resume.
Font Size: 10-12 pt. for the primary body of
resume with your name in 16-18 pt. format
Layout: Margins 0.5 to 0.9
© 2016 Every Child Achieves, Inc.
Resume Disclaimer:

The following resumes have been altered to protect
the identity of the candidates. The majority of
content is real information. There are examples of
both OT and PT resumes because this is more about
the structure of a resume and you can learn a lot
from the following resumes.

The purpose of sharing these resumes is to give
feedback and perspectives for you to keep in mind
when composing your resumes.

Please be aware that all of the following advice is
truly recommendations, and there is no “black and
white” way of crafting resumes; therefore, this is truly
my advice based on 12+ years of hiring employees.
© 2016 Every Child Achieves, Inc.
© 2015 Every Child Achieves, Inc.
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Generic Functional Resume Format
Page 1 of 2
Page 2 of 2
© 2016 Every Child Achieves, Inc.
HERE WE GO:
RESUME EXAMPLES!
© 2016 Every Child Achieves, Inc.
Header inclusive
of contact info
Education
Clinical
Fieldwork
(look at the
detail under
description)
© 2016 Every Child Achieves, Inc.
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Relevant Work
Experience
Relevant
Volunteer
Experience
Skills and
Interests
© 2016 Every Child Achieves, Inc.
I would change the header:
• Include full address
• Formatting of header
should be sized
proportionally to resume
format
I prefer resume formats
without an “objective
section” however if you
include one then it should
be concise. My
preference is a cover
letter.
I think that the “selected
contributions” is very
unique and appreciate
about this resume
highlights this.
© 2016 Every Child Achieves, Inc.
Hold off on utilizing
graphic dividers that
make it hard to read the
“section title.”
I like both these sections:
“Conferences And
Workshops” along with
“Papers And Publications”
© 2016 Every Child Achieves, Inc.
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Ever Applied For A Position And
Never Heard From The Company?

There are several reasons why
this occurs:




Automated Tracking Systems
(ATS) that streamline processes
from a company
Applicants don’t stand out and
make an impact on hiring
manager
Internal staff member promoted
to position
Additional reasons may apply
but above are some concepts
to be aware of
© 2016 Every Child Achieves, Inc.
Purpose Of A Cover Letter:

Cover letters are essential to a
“hiring manager in the people
business” because they allow
hiring managers to see your
general communication skills and
gives the hiring manager a
glimpse into what attracts you to
the position.

Cover letters are personalized to
each company. Please note that
“cookie-cutter cover letters” are
pointless; therefore, personalize
everything!

Communication is one of the most
important things that I look at
when hiring new clinicians.
© 2016 Every Child Achieves, Inc.
Brandon’s Cover Letter
Preferences:

Cover letter should be personally
addressed to the direct hiring manager.

Cover letter should illustrate that you
have knowledge of the company and
the position.

Cover letter should express 2-3
qualifications that make you the right fit
for the position, and it should be linked
to qualifications that are outlined in the
job description/job post.

Cover letter should share a little bit
about you and your passion for why you
came into this field.

Cover letter should always ask for the
opportunity to meet and discuss your
qualifications and the position in more
detail.
© 2016 Every Child Achieves, Inc.
© 2015 Every Child Achieves, Inc.
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SAMPLE BODY OF A COVER LETTER
© 2016 Every Child Achieves, Inc.
Stand Out:
Make an Everlasting Impression!

Dress to impress (please do not
show up in scrubs).

Shake hands and look people in
the eye.

Send a thank you note to anyone
that you meet (handwritten letters
make a huge impression).

Communicate clearly with passion
to show your interest in the
company and the position.

Express your professional goals so
that a company knows what you
are trying to accomplish and how
the position aligns with your goals.
© 2016 Every Child Achieves, Inc.
Brandon’s Conclusion:

We have lots of factors
influencing our industry and
job market.

It is essential to go the extra
mile in doing proper
research, preparation and
make an everlasting
impression!

We are in the “people
business” therefore, we must
communicate, connect and
create a better tomorrow
together!
© 2016 Every Child Achieves, Inc.
© 2015 Every Child Achieves, Inc.
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Brandon’s Contact Info
Email: [email protected]
Office Phone: (818) 760-0501 / Direct Phone: (818) 392-5888
Website: www.everychildachieves.com
Location: 6400 Laurel Canyon Blvd. Ste. 600 North Hollywood, CA 91606
© 2016 Every Child Achieves, Inc.
References:
Labor Statistics, Critical Skills Needs/Resources & Facts:
Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook
Handbook, 2016-17 Edition, Physical Therapists,
on the Internet at http://www.bls.gov/ooh/healthcare/physical-therapists.htm (visited
March 10, 2016).
Data Source: Bureau of Labor Statistics, U.S. Department of Labor, Occupational
Outlook Handbook, 2016-17 Edition, Physical Therapist Assistants and Aides,
on the Internet at http://www.bls.gov/ooh/healthcare/physical-therapist-assistantsand-aides.htm (visited March 09, 2016).
Society for Human Resource Management, Critical Skills Needs and Resources for the
Changing Workforce Survey Report,on the Internet at
https://www.shrm.org/Research/SurveyFindings/Articles/Documents/Critical%20Skills%2
0Needs%20and%20Resources%20for%20the%20Changing%20Workforce%20Survey%20
Report.pdf (visited February 11, 2016)
Generational Identity and Statistics:
(Survey study completed and compiled by The Center for Generational Kinetics, LLC
and Ultimate Software 2015)
UXC Professional Solutions, 2015: www.uxcps.com.au
© 2016 Every Child Achieves, Inc.
© 2015 Every Child Achieves, Inc.
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