JUNE 1 - 7, 2015
Sir Nick Faldo, 2015 Memorial Tournament
Honoree, shown in action watched by
Jack Nicklaus during the 1980 Open Championship
held at Muirfield in Scotland.
V O L U N T E E R
I N F O R M AT I O N
Dear Volunteer:
Thank you! On behalf of all involved with the Memorial Tournament,
I would like to personally thank you for taking time to volunteer for
this year’s event. Each year I am truly amazed by the commitment of
so many to assist in making the Memorial so successful. Without your
commitment there would be no possible way to stage the event and
present what is annually known as one of the best professional events
in golf. Through your efforts and those of close to 3000 other
volunteers, the Memorial enters its 40th year of presenting a quality
attraction for central Ohio, one that has a tremendous impact on the
community and the charities it supports. Thank you again and I look
forward to another great Memorial the week of June 1–7.
Sincerely,
Daniel P. Sullivan
E X E C U TI V E D I REC TO R
VOLUNTEER CENTER
The Volunteer Center is located on the Driving Range near the west chipping green and is
open to all volunteers of Nationwide Children’s Hospital, Columbus Shriners, Green Coats,
Lion’s Club and Marshals. Access will be granted by showing your tournament badge to the
welcome staff.
The center is open:
• Sunday May 31st: 10:00 a.m. – 4:00 p.m.
• Monday: 9:00 a.m. – 5:00 p.m.
• Wednesday-Saturday: 7:00 a.m. – 6:00 p.m.
• Sunday: 7:00 a.m. – 5:00 p.m.
Volunteer Center phone: (614) 889-6727
TOURNAMENT STAFF
Dan Sullivan, Executive Director
614/889-6781, [email protected]
Chris Stiffler, Tournament Administrator
614/889-6704, [email protected]
Susan Hosket, Sales Director
614/889-6783, [email protected]
Heather Baxter, Director of Marketing/Community Relations
614/889-6786, [email protected]
Tom Sprouse, Media Director
614/889-6791, [email protected]
Denise McBride, Tournament Coordinator
614/889-6820, [email protected]
Mary Peterson, Executive Assistant
614/889-6819 [email protected]
NATIONWIDE CHILDREN’S HOSPITAL
Chair: Marcy Williams
[email protected]
Chair-Elect: Paula Ferguson
[email protected]
Advisor: Paula Brose
[email protected]
W W W. T H E M E M O R I A LT O U R N A M E N T. C O M
Comments and suggestions:
[email protected]
DISABLED SHUTTLE COMMITTEE
In charge of shuttling patrons from several designated points on and around the golf course.
Must be at least 21 years of age and have experience driving a golf cart. Six passenger carts
will be used for this committee, so the volunteer will need to be comfortable driving in
crowds and turning around with limited space. A training session offered closer to
tournament week so volunteers can learn the routes.
Uniform policy exception: Polo shirt and either khaki slacks/capri pants/walking shorts.
Men may not wear shorts.
Committee Chair: Nancy Minton
Email: [email protected]
BEARS FOR CHILDREN’S
The Memorial’s Bears for Children’s program helps raise funds for the
Memorial Tournament Neonatal Intensive Care Unit (NICU) at Nationwide Children’s
Hospital. In addition to raising funds by the sales of a 2015 Limited Edition Bear, volunteers
seek donations during the annual “Bears for Children’s Weekend,” May 23-24, 2015 at
several local retail outlets.
Age Requirements: Junior Volunteers accepted (ages 14-17) serving alongside a parent.
Uniform Policy: T-shirt provided by the Memorial Tournament rather than the yellow polo shirt.
Committee Chair: Christina Copeland
Assistant Chair: Jessica Ossege
Email: [email protected]
CONCESSIONS
The ideal area for adult singles, couples, families, and larger groups of people wanting to serve
together in an upbeat atmosphere. Volunteers work as a team in food stands on course located
near the Greens as numbered (ex. Stand 5 is near Hole No.5 Green), providing friendly service to patrons seeking food and drink. Duties include cash register operation, stock replenishment and drink dispensing. Must be at least 21 years of age.
Additional Requirements: Depending on weather/Tournament conditions, you may be asked to stay
past your assigned time or work in another stand.
Uniform policy: Men may wear khaki shorts if extreme heat is forecast.
Committee Chairs: Laura Farnham/Marcia Lutze
Assistant Chairs: Laura Lewis/Michelle Francisco
Email: [email protected]
W W W. T H E M E M O R I A LT O U R N A M E N T. C O M
Comments and suggestions:
[email protected]
COURSE WATERING
Early morning and late afternoon responsibilities include watering flowers/plants in various areas
of the course and reporting back to Tournament staff on condition and proposed changes to the
watering schedule. Great for anyone with a green thumb. Golf course knowledge preferred.
Must be at least 18 years of age and able to drive golf cart.
Uniform policy exception: Polo shirt and either khaki slacks/capri pants/walking shorts.
Men may not wear shorts.
Committee Chair: Kayra Smith
Assistant Chair: Marigale Rice
Email: [email protected]
COURTESY CARS
Drive cars and vans for golfers and Tournament officials during tournament week and move cars
before and after the Tournament. Must be at least 25 years of age; have a good driving record and
valid driver’s license.
Uniform policy exception: No uniform required for volunteers working Car Check-in, Van
Pick Up & Delivery, and Car Return.
Committee Chairs: Betty Lou Magnuson/Stephanie Stein
Assistant Chairs: Joanie Roma/Jean Gans
Email: [email protected]
CREDENTIALS COMMITTEE
Volunteers staff access points to the Clubhouse and Pavilion complex. Guide players, players’
families, media representatives and MVGC members to the appropriate venues in this complex.
Familiarity with the required access credentials, effective people and communication skills, and
attention to detail are necessary. Must be at least 21 years of age.
Uniform policy exception: Polo shirt and either khaki slacks/capri pants/walking shorts. Men
may not wear shorts.
Committee Chair: Dick Curtis
Email: [email protected]
W W W. T H E M E M O R I A LT O U R N A M E N T. C O M
Comments and suggestions:
[email protected]
CUB CARE
Provide child care for children of players during Tournament play. Located off course. Volunteers must
be at least 18 years of age. Please consider the physical demands - bending, kneeling and lifting. Due
to PGA regulations, all Cub Care volunteers are required to complete a background check, consent
form and provide a photo ID.
Uniform Policy: T-shirt provided by Memorial Tournament and either khaki slacks/
capri pants/walking shorts.
Committee Chair: Terri Heaphy
Assistant Chair: Patty Dixon
Email: [email protected]
HOSPITALITY
Greet corporate sponsors and their guests at the on-course Hospitality venues. Assist with the
check-in and distribution of proper credentials, as well as monitor the Hospitality areas of the
Tournament. Assist sponsors and/or their guests in boarding courtesy shuttles at shuttle drop
locations. Must be at least 21 years of age.
Additional Requirements: Professionalism is of the utmost importance since you are the first
impression for the guest experience at the Memorial Tournament. General knowledge of the
tournament is preferred since you may be required to give directions, provide information, and/or
hand out items.
Committee Chair: Anne Bogenrief
Assistant Chair: Miranda Roberts
Email: [email protected]
LEADER BOARDS
Post scores of the leading players on boards located both on and off the course. Most shifts are 8-12
hours, depending on the day. You must be able to stand on elevated platforms and stay at your
assigned hole until all groups have finished that hole.
Age Requirements: 18 years or older or Junior Volunteers ages 14-17 are welcome to serve
alongside a parent.
Committee Chair: Elizabeth Sopko
Assistant Chair: Julie Zogbaum
Email: [email protected]
W W W. T H E M E M O R I A LT O U R N A M E N T. C O M
Comments and suggestions:
[email protected]
MEMORIAL PATRON WILL CALL
Volunteers operate a badge exchange service for corporations and Memorial Tournament Patrons
for a fee donated to Nationwide Children's Hospital. This air-conditioned, off-course location also
serves as the will call for badges purchased right before and during the tournament week. Tournament badges are also available for purchase at this location. Must be at least 18 years of age.
Additional Requirements: Must exhibit patience and keen problem solving skills.
Committee Chair: Donna LeCrone
Assistant Chair: Sharon Morrison
Email: [email protected]
MOBILE DEVICE COURTESY COMMITTEE
Volunteers walk with the “marquee-groups” during the tournament rounds to monitor appropriate
use of cell phones and cameras. Volunteers are asked to commit to volunteer 2, 3 or all 4 rounds.
Must have the agility to walk 18 holes each day. The length of shift may vary due to weather,
therefore the shift runs from “beginning of play to end of play” according to the group assigned.
Must be at least 21 years of age.
Uniform policy exception: Yellow golf shirt with khaki pants
Committee Chair: Joyce Wimmers
Email: [email protected]
PATRON INFORMATION
Distribute pairing sheets and handbooks, answer questions or direct patrons or assist at the gate.
You may work in the Patron Information and Message Center, at a gate, or on the course. General
knowledge of the tournament is preferred. Must be at least 18 years of age.
Committee Chair: Christina Copeland
Assistant Chair: Jessica Ossege
Email: [email protected]
SANDWICH FACTORY
Make sandwiches in the lower level of the Memorial Pavilion. A parking pass is provided. You
need to be able to stand for 4 hours. Volunteers must be at least 18 years of age. May be asked to
stay late to finish quota or leave early if quota is reached.
Uniform Policy: No uniform necessary. Dress comfortably.
Committee Chair: Shirl White
Assistant Chair: Michelle Cotner
Email: [email protected]
W W W. T H E M E M O R I A LT O U R N A M E N T. C O M
Comments and suggestions:
[email protected]
SCORING & DATA CONTROL
Volunteers are stationed along each fairway and green in order to plot players’ shots on a grid
as well as use a laser to record coordinates. Volunteers must have a strong knowledge of golf,
be able to stand for long periods of time, and have good visual and map plotting skills.
This area also provides player/caddie/tournament official transportation during the Pro Am and
evacuation support during Tournament play. Those new to working this area must attend the
training session, held Wednesday of Tournament week. Evacuation training is held prior to
Tournament week.
Committee Chair: Suzanne Colwell
Assistant Chair: Cindy Eckert
Email: [email protected]
STATUS BOARDS / PRESS ROOM
Stand on elevated platforms and post scores of approaching players at each hole. Shifts are approximately 6 to 12 hours. Requests for special hours are carefully considered, but not guaranteed.
Training for new volunteers is strongly encouraged.
Age Requirements: 18 years or older or Junior Volunteers ages 14-17 are welcome to serve
alongside a parent.
Committee Chair: Charlotte Wimmers
Assistant Chair: Lauren Hoffman
Email: [email protected]
SUPPLY DISTRIBUTION COMMITTEE
Volunteers provide the Memorial Tournament with additional support to distribute materials.
Responsibilities include: distribution of mail, packages, Tee Sheets, Magazines and Spectator
Handbooks to the appropriate locations; also soft drink distribution which will require manual
work and heavy lifting as well as the prohibited items collection from gate locations. Must
consider the physical demand of lifting and being active during their shift. Must be at least
18 years of age.
Uniform policy exception: Polo shirt and either khaki slacks/capri pants/walking shorts.
Men may not wear shorts.
Committee Chairs: Tom Nolan/Bill Shulack/Bob Duda
Email: [email protected] or [email protected] or [email protected]
W W W. T H E M E M O R I A LT O U R N A M E N T. C O M
Comments and suggestions:
[email protected]
VOLUNTEER COMMITTEE
Responsible for maintaining the registration website including website training, content and system
enhancements, replying to emails and phone calls from volunteers, coordinating Volunteer Night,
overseeing and staffing the Volunteer Center, and supporting committees during tournament week.
The Volunteer Center is staffed with past members of the Women’s Division Committee.
Committee Chair: Kayra Smith
Assistant Chair: Marigale Rice
Email: [email protected]
GREEN COATS
The Green Coats are responsible for verifying badge access to restricted areas around
the Clubhouse and Pavilion.
Uniform Policy: Yellow golf shirt with khaki slacks.
Chair: Jeff Bordner
LION’S CLUB
The Lion’s Club works with a management group to oversee the removal of all litter/recycle from
the golf course and limited surrounding areas. This includes set-up the weekend prior to
tournament and final clean-up on Monday following tournament week. There are numerous civic
groups that provide litter removal around the Clubhouse and Pavilion as well as from our
Tournament parking lots.
Uniform Policy: T-shirt provided by Memorial Tournament and either khaki slacks/capri
pants/walking shorts.
Chair: John Ensign / John Scott
MARSHAL
The Marshals are individuals contributing 100% of their personal time. Their responsibilities include gallery control throughout the golf course while players hit their shots, working rope lines between greens and tees and assisting with player evacuation from the golf course should the
tournament have a weather delay.
Uniform Policy: Memorial Tournament golf shirt and either khaki slacks/capri
pants/walking shorts.
Chair: Nate Miles/Ike Wampler
Chair: [email protected]/[email protected]
W W W. T H E M E M O R I A LT O U R N A M E N T. C O M
Comments and suggestions:
[email protected]
SHRINERS
The Shriners include members from all over Ohio. They work at our nine entrance gates
verifying Patrons have a badge valid for that day of Tournament. Checking to see Patrons are
“not bringing any “Prohibited Items” onto the Tournament grounds. The Shriners also assist
Patrons, Volunteers and others parking in many of our Tournament parking lots.
Uniform Policy: Plain golf shirt and either khaki slacks/capri pants/walking shorts with a blue
admissions vest.
Chair: John Rohal
SCHEDULE OF EVENTS & TV TIMES
Monday
Practice rounds
Tuesday
Practice rounds
Wednesday Military Appreciation Day
Practice rounds
7:20 a.m. − Nationwide Invitational (Tee times: 7:20 – 9:30 a.m.)
Junior Golf Day
3:00 p.m. – Honoree Ceremony (Sir Nick Faldo)
4:30 p.m. – Jack Nicklaus Golf Clinic
5:30 p.m. − Memorial Junior Golf Clinic (Safari Golf Club)
Thursday
Round one, 1st & 10th tees
Golf Channel: 2:30 – 6:30 p.m.
Friday
Round two, 1st & 10th tees
Golf Channel: 2:30 – 6:30 p.m.
Saturday
Round three
Golf Channel: 12:30 – 2:30 p.m.
CBS Sports: 3:00 – 6:00 p.m.
Sunday
Round four
Golf Channel: 12:00 – 2:00 p.m.
CBS Sports: 2:30 – 6:00 p.m.
6:00 p.m. – Trophy Presentation, 18th Green
(Note: Tournament rounds will begin at approximately 7:30 a.m. Thursday and Friday and 8:30 a.m.
Saturday and Sunday)
W W W. T H E M E M O R I A LT O U R N A M E N T. C O M
Comments and suggestions:
[email protected]
ADMISSION GATE LOCATIONS AND HOURS
All gates open at 7:00 a.m.
Main (back of Driving Range)
Dunniker Park Gate (south of Clubhouse Parking Lot)
Gate No. 6 (6th Tee)
Gate No. 7 (7th Tee)
Gate No. 8 (8th Tee)
Gate No. 10 (10th Green)
Gate No. 12 (12th Green)
Gate No. 13 (13th Tee)
Gate No. 15 (15th Green)
CONCESSION LOCATIONS
Champions Pavilion
–
Monday through Sunday
Concession No. 2
–
Wednesday through Sunday
Concession No. 5
–
Monday through Sunday
Concession No. 6
–
Tuesday through Sunday
Concession No. 7
–
Monday through Sunday
Concession No. 9
–
Tuesday through Sunday
Concession No. 12
–
Tuesday through Sunday
Concession No. 14
–
Monday through Sunday
Concession No. 15
–
Tuesday through Sunday
Concession No. 16
–
Wednesday through Sunday
Concession No. 18
–
Tuesday through Sunday
Patron Village
–
Monday through Sunday
Note: Hours per location vary and may vary depending on weather
W W W. T H E M E M O R I A LT O U R N A M E N T. C O M
Comments and suggestions:
[email protected]
VOLUNTEER FOOD & BEVERAGE POLICY
Complimentary coffee and breakfast bars will be served in the Volunteer center
(Volunteers must be in uniform).
Volunteers are provided one-(1) lunch coupon per Tournament Week shift.
The coupon may be redeemed at any on-course concession or at the Champions Pavilion
Concession. Volunteer Water is available at Concession Stands around the course.
Volunteer Alcohol Consumption – You may NOT drink alcohol before or during your scheduled
shift(s) or while wearing a volunteer uniform. Should you choose to drink after your volunteer
shift, be sure you have checked out with your Volunteer Chair or Assistant.
BADGE INFORMATION/DISTRIBUTION
All Volunteers and Marshals will receive their credentials on Volunteer Night, Wednesday,
May 6th and Thursday, 7th, 3:00 – 7:00 p.m. or Saturday, May 9th, 9:00 a.m. – 1:00 p.m. at the
Distribution Center, 10573 Dublin Road.
Badges are provided in exchange for volunteering. Any misuse, no show for shifts for any
other abuse of the Badge Policy will be subject to the Volunteer being charged for the value
of the badge.
POLICIES AND ETIQUETTE
Police/Safety/First Aid:
Uniformed police are located throughout the golf course and are headquartered in their mobile
command center in the lower level of the clubhouse parking lot, 614/889-6880 (or 614/889-1112
emergency number). The primary location for first aid is in the trailer compound at the cart barn,
614/889-6709. Medical squads are also available at 3, 5, 8, 10, 12 and 15 greens. Communication in
an emergency should be made through Concession Stands. The first aid phone number is 614/8896709. If this number is busy, please call Communications Control to relay the message, 614/8896777 or 614/889-6778.
Prohibited items/Volunteer backpack policy*:
The following items are prohibited all week of the Memorial Tournament: cameras (Thursday
– Sunday), video cameras, TVs and Radios, Folding Armchairs, Drones, Chair Bags,
Backpack/Large Purses, Knives, Periscopes, Coolers, Signs, Beepers, Weapons, Ladders,
Pets/Animals, Picnic Baskets, Segways. Volunteers will be permitted to bring one-(1)
small bag (no larger than 6”x6”x6”) and the Tournament bag, but will be subject to search.
*New in 2014: Tournament-issued clear bag will be allowed for volunteers. All other large bags prohibited.
W W W. T H E M E M O R I A LT O U R N A M E N T. C O M
Comments and suggestions:
[email protected]
Autograph policy
For the safety of players and gallery members alike, a NO AUTOGRAPH POLICY will be enforced on the golf course and inside the Clubhouse during the week of the Memorial Tournament including practice rounds. In consideration of the players, spectators and volunteers are
asked to refrain from requesting autographs until after a player has completed his round. Your
cooperation is greatly appreciated.
Inclement weather
Weather Warning – Observe the leader boards/status boards throughout the golf course for
“WEATHER WARNING” signs that will appear prior to inclement weather moving into the area.
When the sign appears, spectators are advised to take precautions PRIOR to play being suspended. In the event of inclement weather, avoid the following: open areas, hilltops/high places,
isolated trees, golf carts.
Volunteer Action: Volunteers will remain at their locations, remain alert of the situation and be
ready for further action.
Weather Warning 1 – Severe weather is approaching the tournament or another threat has been
determined to be credible. Play has been suspended.
Volunteer Action: All volunteers are to be at the ready with an exit plan for their specific assignment area.
Weather Warning 2 – Suspension of operations
This will indicate severe weather is imminent or any other threat is identified. If a suspension of operations is ordered by tournament officials, it is required that all alcohol beverage sales will be
stopped. Food and non-alcohol sales may continue. Shuttles will report to pick-up locations to
transport patrons back to the parking lots.
Volunteer Action: All volunteers should report to the following locations, where volunteers should
remain together for further instructions:
Tournament Participants and Caddies – safe house. Designated Scoring & Data Volunteers will drive
the evacuation vehicle back to the Clubhouse with Tournament Participants, Caddies and any participant’s immediate family.
Walking Scorer – safe house or, when space allows, evacuation vehicle back to the Clubhouse (only
after all Tournament Participants, caddies and immediate player family members have been returned
to the Clubhouse).
Hole Marshals – Safe house garage
Leader Board, Status Board and Scoring & Data Volunteers – nearest Pro Shop or safe house garage.
Lion’s Club – Nearest Pro Shop or safe house garage
NOTE: Safe houses are only for Tournament Participants, Caddies, their immediate family and
walking scorer. Safe houses may not be used as an extended weather shelter.
W W W. T H E M E M O R I A LT O U R N A M E N T. C O M
Comments and suggestions:
[email protected]
SAFE HOUSE LOCATIONS
No. 1 Green
No. 2 Green
No. 3 Green
No. 4 Green
No. 5 Fairway
No. 5 Green
No. 6 Green
No. 7 Green
No. 10 Green
–
–
–
–
–
–
–
–
–
Players Right
Players Right
Players Right
Players Right
Players Right
Players Right
Players Left
Players Left
Players Right
No. 11 Tee
No. 11 Green
No. 13 Fairway
No. 14 Fairway
No. 15 Fairway
No. 15 Green
No. 17 Tee
No. 17 Fairway
–
–
–
–
–
–
–
–
Players Right
Players Right
Players Right
Players Right
Players Right
Player Right
Players Right
Players Right
PRO SHOP LOCATIONS AND HOURS
Clubhouse (Monday – Sunday): 7:00 a.m. – 1 hour after play ends
Main service drive (Monday – Sunday): 7:00 a.m. – 1 hour after play ends
No. 6 tee parking lot (Sunday, May 31): 12:00 p.m. – 4:00 p.m.
Monday – Sunday: 7:00 a.m. – 1 hour after play ends
VOLUNTEER TEE OFF CELEBRATION
WHEN: May 29th at 6:30 p.m. till ?? at the Bogey Bar & Grill.
PARKING: in the 6th Tee Lot (behind the Bogey, 10573 Dublin Road)
NOTE: You MUST bring your Party Pass (given out at uniform distribution) to collect two
complimentary food vouchers. Great food, fun and music by the Dublin Irish Fiddle Fetish!
Additional food and beverage will be available for purchase.
IMPORTANT REMINDER
Please make sure only uniforms with the new Memorial Tournament logo
are worn during your work shift.
W W W. T H E M E M O R I A LT O U R N A M E N T. C O M
Comments and suggestions:
[email protected]