Is Deputy "Churn" Myth or Reality? A Study of Deputy Minister Turnover, and the Relationship Between Workforce Mobility and Continuity in the Public Service November 2007 IS DEPUTY “CHURN” MYTH OR REALITY? A STUDY OF DEPUTY MINISTER TURNOVER, AND THE RELATIONSHIP BETWEEN WORKFORCE MOBILITY AND CONTINUITY IN THE PUBLIC SERVICE November 2007 André Côté Alyx Holland The Public Policy Forum The Public Policy Forum is an independent, not-for-profit organization aimed at improving the quality of government in Canada through better dialogue between the public, private and voluntary sectors. The Forum’s members, drawn from business, federal and provincial governments, the voluntary sector and organized labour, share a belief that an efficient and effective public service is important in ensuring Canada’s competitiveness abroad and quality of life at home. Established in 1987, the Forum has earned a reputation as a trusted, neutral facilitator, capable of bringing together a wide range of stakeholders in productive dialogue. Its research program provides a neutral base to inform collective decision making. By promoting more information sharing and greater links between governments and other sectors, the Forum helps ensure public policy in this country is dynamic, coordinated and responsive to future challenges and opportunities. Public Policy Forum/ Forum des politiques publiques 1405-130 Albert Street Ottawa, ON K1P 5G4 Tel.: (613) 238-7160 Fax: (613)238-7990 www.ppforum.ca About the Authors This report was prepared by André Côté, Research Associate, Alyx Holland, Research Assistant. The views expressed in this report are those of the authors alone. TABLE OF CONTENTS EXECUTIVE SUMMARY ......................................................................................3 INTRODUCTION ..................................................................................................4 METHODOLOGY .................................................................................................5 HAS DEPUTY TURNOVER ACTUALLY BEEN INCREASING? .........................6 HOW MUCH MOBILITY IS THERE WITHIN THE PUBLIC SERVICE WORKFORCE, AND WITHIN THE EX GROUP? ................................................9 HOW DOES DEPUTY MOBILITY COMPARE WITH TURNOVER IN CABINET? ............................................................................................................................13 CONCLUSIONS .................................................................................................15 BIBLIOGRAPHY ................................................................................................17 ANNEX 1 – AVERAGE TENURE OF DEPUTIES BY DEPARTMENT/AGENCY/OTHER 1997-2007, YEARS .....................................18 ANNEX 2 – AVERAGE TENURE OF MINISTERS BY MINISTRY 1977-2007, YEARS ...............................................................................................................19 2 3 EXECUTIVE SUMMARY As the Public Policy Forum’s Public Service in the 21st Century initiative has rolled along, a view that has been voiced time and again is that excessive movement – “churn” – within the deputy minister community has become a significant problem in recent years, reducing the continuity of leadership at the very top. The shorter assignments, the argument goes, just aren’t providing enough time for deputies to be able to manage organizations effectively. As a collective phenomenon, this is limiting the institution’s ability to effectively plan for and manage change. But is this perception of frequent turnover within the deputy community reflected in reality? And if so, are there comparably high rates of turnover within the public service as a whole or in Cabinet, which could also potentially breed discontinuity? This report seeks to provide some answers. The rate of Deputy Minister churn The amount of time deputies spend in their positions has been in steady decline since Confederation, approaching historic lows during the past decade. The length of each deputy assignment fell to only 2.7 years between 1997 and 2007, down from an average tenure of 4 years during the decade 1987 to 1997. Only the 2.3 year average during the decade ending in 1987 was lower. Departments that have experienced particularly high turnover during the last decade include Environment Canada and Indian Affairs and Northern Development (each with five deputies), and Industry and Natural Resources (each with four deputies). Deputies at Western Economic Development, Transport, Justice, Canadian Heritage, Health, and Fisheries and Oceans have averaged the longest assignments over the past decade. Mobility in the broader public service workforce, and within the Executive Group Public Service Commission employment statistics also make clear that there is significant movement within the public service as a whole, though it can’t be precisely measured. Despite the gaps in the data, high percentages of public servants surveyed believe that staff turnover and organizational instability has a negative effect on workplace productivity throughout the institution. Levels of mobility are particularly high within the EX community. Studies analyzing employment data from the late 1980’s and 1990’s show that the EX group exhibited the highest degree of turnover of any of the public service’s six occupational categories. During this period, the ADM level – EX 4s and 5s working directly below deputies – experienced the most movement within the EX cohort on a per capita basis. Data for 2005-06 seems to indicate that these trends have continued. Comparing Deputy churn with turnover among Cabinet Ministers If there is a significant degree of churn within the group of professional public servants at the most senior levels in the institution, it is even higher among their elected and accountable colleagues at the Cabinet table. In none of the last three decades did federal Ministers spend as much time on the job as their deputy counterparts, averaging only 1.8 years over the 30 year span. The shortest average was during the past decade, from 1997 to 2007, when Ministers averaged only 1.6 years in their positions. Tenure has varied by organization but the average rarely exceeded two years. Good Government is Everyone’s Business www.ppforum.ca INTRODUCTION As the Public Policy Forum’s Public Service in the 21st Century initiative has rolled along, a view that has been voiced time and again is that excessive movement – “churn” – within the deputy minister community has become a significant problem in recent years, reducing the continuity of leadership at the very top. A common perception is that deputy ministers only average between 18 and 24 months in each appointment. This length of stay, the argument goes, just isn’t enough time to be able to manage an organization effectively. And as a collective phenomenon, it limits the institution’s ability to effectively plan for and manage change. More specifically, many have suggested that transient leadership at the most senior level is a cause for concern for a number of reasons. Firstly, on the most basic level, frequent changes of leadership cause instability throughout the organization. New leaders tend to bring in new leadership styles, new people, and new agendas, often pushing aside much of what was already in progress. Secondly, federal departments and agencies are now so big, complex and interconnected that developing an understanding of the business now takes longer than in the past. Many believe the incoming head of a large organization – public or private – needs at least a year to familiarize her/himself with the business, the people and the challenges. If, as many assume, deputies are only around for an average of two years, they have very little time to effectively run the organization and plan strategically once they have gotten up to speed. Thirdly, if change is so frequent that deputies assume they will be moved within two years, it doesn’t create the conditions that enable them to commit to the long-term success of their organization. Developing a vision, crafting a strategic plan to move forward, and implementing and managing the change agenda is generally a multi-year process; why would a leader do more than tread water if they know they won’t be around for the three or four years they need to get the job done? These views have generally been founded more upon perceived wisdom than empirical fact. There is little evidence of the actual amount of turnover at the deputy level in recent years. There has also been little discussion about rates of turnover at other levels within the government, and whether excessive mobility above or below the deputy level could also be a cause for concern. Because deputies are part of a relatively exclusive group, are appointed by Orders in Council, and of course assume ultimate responsibility for the professional stewardship of public sector organizations, they perhaps receive an inordinate amount of attention. But what of their colleagues in the Executive group who also play an important role in the collective management of the institution? Or of the general public service workforce, made up of almost 200,000 public servants, who are responsible for a multitude of different services and functions all across the country, and in different parts of the world? The relationship between the turnover of Cabinet ministers and its effects on the leadership and management of the public service is another area that receives little attention, given the importance of their role in working with and through the public service to define and implement the government’s agenda. How, then, does the rate of ministerial turnover compare with their colleagues at the deputy level? Before looking at the effects of excessive turnover, it is important to take a step back and get a better impression of the extent of mobility, and recent trends. This study will attempt to provide some answers to the following three questions: a) Is the rate of deputy turnover on the rise? b) How much mobility is there within the EX group and in the rest of the public service workforce? 4 5 c) How does deputy mobility compare with turnover in Cabinet? METHODOLOGY In order to ensure consistency with the data on ‘length of deputy stay in their positions’, this paper incorporates the methodology used in Jacques Bourgault’s, “The Profile of Deputy Ministers in the Government of Canada,” which looked at average length of deputy assignments between 1997 and 2007, and average length of Cabinet Minister appointments over the last three decades. Thus, associate deputies and the heads of Crowns and of agencies that do not generally play a part in the collective management of government (notably Statistics Canada and the Canadian Security Intelligence Service) were excluded, while other agencies that do have a role in broader government activities were included (Canada School of Public Service, Public Service Commission, Canadian International Development Agency, Privy Council Office, etc. – see Annex 1 for a complete list). However, this list did not correspond exactly with the register of federal ministries used in the analysis of Cabinet minister tenure. The calculation of average tenure for the last decade, for both deputy and ministerial cohorts, included all those appointed between 30 June 1997 and 30 June 2007 lasting longer than 7 days. For the previous decades, the June 30 date was rolled back 10 years to 1987, and so forth. It is important to recognize that the averages include assignments that overlapped beyond the June 30 break point into the next decade (for instance, a deputy appointed in 1985 who stayed in the position until 1990 – well into the next 10 year span – would find that entire assignment included in the 1977 to 1987 average because they were appointed prior to 30 June 1987). Because – as of the cut off date of October 31, 2007 – the assignments of many of those appointed during the last decade have not ended, and will in fact continue for months or years to come, the averages for 1997 to 2007 can be expected to grow until all those appointed between those years have left their positions. Good Government is Everyone’s Business www.ppforum.ca HAS DEPUTY TURNOVER ACTUALLY BEEN INCREASING? In his book The Ottawa Men, Jack Granatstein described the golden age of the civil service, from the mid-1930’s to the late ‘50’s. For the illustrious mandarins of that epoch – the Robertsons, Bryces, Sharps and Rasminskys – Granatstein notes that “long service was the norm,” providing a continuity of policy that was rare in democratic states while also endowing these Ottawa Men with an enormous amount of clout and influence in the policy conception and development process. Nostalgically reflecting on changing times and circumstances, he makes clear that by the 1980’s those days were long gone, with “Canada and the world (having) changed so much that it is unlikely that a group of civil servants could ever again have such an influence on the country.”1 In the late 1980’s, Gordon Osbaldeston, an eminent civil servant following in the footsteps of those great mandarins, wrote about the changing role and environment in which deputy ministers work. He describes a significant shift in emphasis that occurred in the early 1970’s. Whereas deputies had previously been obliged to primarily possess a strong functional knowledge of the policy and program areas of their department, the early ‘70’s witnessed a transition into an era that instead required a broader understanding of political dynamics, government-wide priorities and professional management techniques. While Osbaldeston concedes that this shift was needed in many ways to reflect evolving social and political conditions – in essence to accommodate a very different environment for governance – he describes it as also having resulted in both the diminishment of deputies’ tenure in their appointments, and a correlated decline in their level of knowledge of the policy areas of concern for their departments. To solidify his case, he points out that those appointed in 1966 were in their jobs for an average of 4.5 years, while deputies appointed in 1986 averaged a paltry 1.4 years.2 For those who consider churn to be a significant problem, Osbaldeston’s calculations represent a startling confirmation of their beliefs. But is it possible that these two-decade old statistics represent only an isolated snapshot? Or has this trend continued? The tenure of deputies since Confederation A recent report by noted public administration scholar Jacques Bourgault provides a much more substantive look at the issue, and in fact confirms that there has been a long-term decline in the amount of time deputies have spent in their positions going all the way back to Confederation. According to Bourgault’s study, during Canada’s first 50 years – spanning the birth of the country and concluding during the late days of the First World War – deputies averaged over 12 years in each of their assignments.3 This is quite remarkable, but it is also representative of a time when government was radically smaller and less complex, and in a world that was incomparably less connected and mobile. A more reasonable starting point is the period following the Second World War, when the role and scope of government began its rapid growth towards its contemporary form. Between 1947 and 1967, deputies averaged six years at the helm, well below those serving in the late 19th and early 20th century. During the next two decades, the average fell again, down to approximately 4 years between 1967 and 1977, and to just 2.3 years between 1977 and 1987 – the era during which 1 J.L. Granatstein, The Ottawa Men, University of Toronto Press: 1998, p. 278, 282. Gordon Osbaldeston, “Job Description for DMs,” Policy Options: January 1988, p. 34-35. 3 Jacques Bourgault, “Profile of Deputy Ministers in the Government of Canada,” Canada School of Public Service: 2005, p. 13. 2 6 7 Osbaldeston made his observation. However, the downward trend reversed itself dramatically in the subsequent decade, climbing back to 4 years for the decade from 1987 to 1997. How does the tenure of deputies compare over the last decade? The historical trend is important and telling, but most significant for the purposes of this study are the results over the past decade. Using Bourgault’s methodology so as to ensure that calculations correspond with his, it was determined that a deputy – appointed between June 30, 1997 and June 30, 2007 – was (or has been) in her/his position for an average of only 2.7 years. Thus the average tenure has almost fallen back to the historic low point of 2.3 years reached during the decade beginning in the late 1970’s.4 Table 1 - Length of Time in Deputy Assignment, Years* 1867-1917 1917-1947 1947-1967 1967-1977 1977-1987 1987-1997 1997-2007** 12.2 8.7 5.9 4.1 2.3 4 2.7 *Source: Jacques Bourgault, “Profile of Deputy Ministers in the Government of Canada” **Calculated using data from Parliament of Canada, Prime Minister's Office Examining the data department by department (See Annex 1), there are some notable examples where turnover has been particularly high, with average tenure under two years. Since late 1998, Environment Canada has had five deputies, three of whom stayed for two years or less. The Department of Indian Affairs and Northern Development has also had five deputies since 1999, with the longest serving for only 2.4 years. The Departments of Industry and of Natural Resources have also had four deputies each since late 1999, with none in place for more than 3.3 years. At the same time, there has been much more continuity in some other departments or organizations. The deputies or equivalents at the Department of Justice, the Department of Canadian Heritage, and the Public Service Commission have all averaged four years or more on the job, with the Departments of Health and of Fisheries and Oceans also showing an average of over three years. Also of note is the fact that there has been a relatively significant degree of stability in the office of the Clerk of the Privy Council, with the two previous Clerks (Mel Cappe and Alex Himelfarb) each serving over three years, and the current Clerk (Kevin Lynch) nearing the end of his second year. Finally, there are also a number of currently sitting senior civil servants who have far surpassed the average, with Louis Ranger into his sixth year as DM at the Department of Transport and Oryssia Lennie beginning her 11th as President at Western Economic Diversification.5 Nonetheless, the average over the past decade speaks for itself. It also corresponds with the findings of other studies. According to the results of a 2006 survey of senior Canadian leaders in the public and private sectors – including deputies and their equivalents in other federal organizations, and CEOs and senior executives in the private sector – the percentage of public sector leaders in their jobs for less than a year is twice as high as their counterparts in the private 4 As of October 31, 2007, there is one important caveat; as this average includes the tenure of active deputies, it will inevitably increase until all those appointed between June 30, 1997 and June 30, 2007 have left their positions. 5 Though Statistics Canada has not been included in this data set, the foremost example of continuity of leadership is StatsCan head Ivan Fellegi who has held that position since 1985 – over 22 years. Good Government is Everyone’s Business www.ppforum.ca sector. Meanwhile, 62% of private sector respondents had been in their position for more than three years, compared with only 43% of public sector leaders.6 Finally, the higher rate of turnover at the Associate Deputy Minister level is also worth noting. Associate Deputy Minister positions – also appointed by Order in Council – have been created across the public service to provide support to Deputies Ministers responsible for broad and complex portfolios, and to improve corporate succession planning by preparing senior officials to become full deputies. Because the positions are more flexible and strategic in nature than the longstanding and more clearly defined Deputy Minister positions, it is probably reasonable to expect them to be more transitive in nature. Currently, a rough count of all deputies within the core departments and agencies reveals that 33 of the 63 current appointees are at the Associate level. This group includes six Deputy Secretaries to Cabinet at the Privy Council Office, two Associate Secretaries at Treasury Board, three Associate Deputies at the Departments of Finance and Justice, and a range of other Associates or Executive Vice Presidents in line departments and agencies. The average tenure of the 33 current members of the Associate Deputy community is only 1.5 years, significantly lower than the Deputy Minister average over the last decade. Since the beginning of 2006, there have been 30 Associate Deputy level appointments, compared with only 18 full Deputy Minister appointments. Of the 28 public servants appointed as Associates within that time, 8 have been moved again since. Three of those were promoted to full deputy positions in other departments, with three others promoted to high profile jobs including Commissioner of the RCMP, President of the Canadian Food Inspection Agency, and Comptroller General. In addition, one of the Senior Associate Deputy Ministers at the Department of Finance, Mark Carney, has been chosen to replace the current Governor of the Bank of Canada, David Dodge, when his term ends in early 2008.7 6 “Today’s Leaders: Bridging Skills and Career Trends of Canada’s Private and Public Sector Leaders,” Public Policy Forum: July 2006, p. 10. This study broadens the Deputy Minister cohort to include Associate Deputies, Presidents of Crown corporations, Agency Heads, Commissioners, Superintendants, Tribunal Chiefs, and a range of other organizational heads from the federal public service. 7 Calculated using Privy Council Office Order in Council appointments data, online at http://www.pco-bcp.gc.ca/. 8 9 HOW MUCH MOBILITY IS THERE WITHIN THE PUBLIC SERVICE WORKFORCE, AND WITHIN THE EX GROUP? This study has demonstrated that the rate of churn at the deputy level has increased in recent years, though it has not reached its historic low. With a high degree of churn at the top, it seems germane to gain a better understanding of the rate of mobility within the public sector below the deputy level. Given the assumed effects of churn within the deputy group, could high rates of movement throughout the institution also be assumed to be having an impact on a range of other functions, including policy, planning and administration? A joint research program conducted by the Public Service Commission and Canadian Heritage in 2000 examined internal mobility trends across the public service beginning in 1987 and ending in 1998.8 The study, which accounted for all indeterminate (permanent) workers, regardless of whether they entered or left during that period, incorporated over 600,000 employment transactions amongst almost 280,000 employees over an 11 year period. While 35% of the population did not move during that time, 65% did change positions at Table 2 - Average number of Moves by Initial Occupational least once during that period, Category 1987-98* averaging 5.5 years on the job or less. Furthermore, 35% of the Occupational Average Stay per Number of Moves Mean workforce moved jobs twice and (over 11 year span) Category Position, Years 16% moved three times, averaging Total 241,611 2.27 4.8 2.8 years in each position or less. Executive 3,185 2.62 4.2 Examined by occupational category,9 the Executive Group had Science and 26,696 2.18 5.0 the highest rate of mobility with a Professional mean of over 2.6 job changes per Admin and 69,054 2.38 4.6 employee over the 11 years, Foreign compared with the overall public Technical 27,631 2.13 5.2 service average of less than 2.3. On Admin support 77,760 2.45 4.5 a per employee basis, Executives Operational 37,285 1.85 5.9 changed positions every 4.2 years, roughly mirroring the rate of change *Source: Pendakur, Mata, Lee and Dole, "Job Mobility and Promotion in the Federal Public Service at the deputy level during the decade from 1987 to 1997.10 Looking to more recent statistics also paints an interesting if admittedly inconclusive picture. The Public Service Commission (PSC) keeps a yearly record of staffing activity – including appointments to the public service (hiring), promotions, lateral and downwards movement, and acting appointments (4 months or less) – across the core public service. Because staffing activity involves external recruitment into the workforce as well as internal mobility between jobs within the public service, it can loosely be used as a measure for mobility. For the year ending March 31, 8 Ravi Pendakur, Fernando Mata, Stan Lee and Natalie Dole, “Job Mobility and Promotion in the Federal Public Service,” Canadian Heritage and the Public Service Commission: February 18, 2000. Online at www.psagencyagencefp.gc.ca/research/demographics/mobilit_e.asp#Patterns 9 Other occupational categories are Scientific and Professional; Administrative and Foreign Service; Technical; Administrative Support; and Operational. 10 Statistics calculated based upon tables 1 and 2 on page 4. Good Government is Everyone’s Business www.ppforum.ca 2006, there were over 70,000 staffing actions amongst a population of over 175,000 employees.11 This equates to a rate of staffing activity per employee of over 40% for the year. For the five years from 2001-02 to 2005-06, the average rate is over 42%.12 Of course, because a single employee can be responsible for multiple instances of staffing activity in any given year, this doesn’t imply that this percentage of the overall workforce turns over on an annual basis. It does however suggest that there is a significant amount of mobility within the ranks of the public service today. Table 3 - Staffing Activity rates by occupation category and type of staffing activity* Occupational category External Hiring Within the Public Service Appointments to the Public Service Lateral and downward movement Promotions Total Acting appointments (four months/less) No. Rate No. Rate No. Rate No. Rate No. Rate** 63 1.6 677 17.3 544 13.9 754 19.3 2038 52.1 Scientific and Professional 2212 9.1 2736 11.2 2862 11.8 1695 7 9505 39 Administrative and Foreign Service 4355 5.8 11020 14.8 9730 13 9039 12.1 34144 45.8 Technical 1304 7.8 2000 11.9 1125 6.7 866 5.2 5295 31.5 Administrative Support 4784 13.6 1949 5.5 5640 16 1365 3.9 13738 39.1 Operational 2348 12.4 887 4.7 1672 8.8 686 3.6 5593 29.6 Not applicable 112 6.7 138 8.2 94 5.6 89 5.3 433 25.8 15178 8.7 19407 11.1 21667 12.4 14494 8.3 70746 40.3 Executive Group Total *Source: PSC, “2005-06 Annual Report,” Supplementary Tables – Table 3 **Rate is representative of the percentages of staffing activity relative to the over 175,000 permanent and term employees in 2005-06 Another valuable (if unscientific) source of information about internal mobility and its effects on productivity and stability is the 2005 Public Service Employee Survey. Though respondents gave their immediate supervisors high marks for fairness and receptivity to divergent viewpoints, and providing feedback, information, recognition and support, almost one third of respondents also reported that they had three or more supervisors during the previous three years. Only 39% reported having the same supervisor over that period. Not surprisingly, almost 50% of respondents agreed that staff turnover in their work unit had been a significant problem over the previous three years, with fully 73% of respondents also reporting that the quality of their work suffers ‘always’, ‘often’ or ‘sometimes’ because of a lack of stability in the organization. At the same time, demographic considerations will play a significant role in contributing to the high rate of turnover 11 Public Service Commission, “2005-06 Annual Report,” Supplementary Tables – Table 3. Online at www.psccfp.gc.ca/centres/annual-annuel/2006/appendices_e.htm#A6. Population figure includes indeterminate and specified period employees; it does not include casuals and students. 12 This figure was calculated by averaging the overall annual rates of staffing activity, using figures from the Public Service Commission annual reports from 2001-02 to 2005-06. They can be found online at www.psccfp.gc.ca/centres/annual-annuel/index_e.htm. 10 11 and instability in the coming years, as 30% reported that they plan to leave the public service within the next five years, with most heading off to retirement.13 Mobility in the Executive Group As noted above, the rate of movement within the Executive Group (EX) group is higher than the public service average, and there is good reason to believe it has increased over the last decade. According to a demographic study of the EX community between 1991 and 1998, the average rate of mobility through staffing actions14 within the executive group was 16% over the course of those eight years, peaking in 1991 at over 25% and declining sharply after 199315 (interestingly, it is worth noting that the rate of external recruitment only surpassed 1% in 1991, averaging less than one percent over the course of the study). This study also includes an element that cannot be found in the later statistics: departures from the EX community. The rate of these ‘separations’16 from the executive group – predominantly retirement, resignation, and buy-outs – average approximately 9% per year, reaching almost 16% in 1996. As the authors point out, the better part of this study – from 1994 to 1998 – roughly corresponds with the Program Review period, during which staffing freezes, downsizing and tighter budgeting undoubtedly had a significant effect on the decline in appointments (and thus a decline in internal mobility). At the same time, this can be balanced to a degree by the increase in the rate of departures during that tumultuous time. On the whole, when combining both staffing activity (without ‘acting appointments’) and departures, the average yearly rate of mobility within the EX community over the eight-year period from 1991 to 1998 was 25%. The average annual rate of internal mobility was also generally highest on a per capita basis at the ADM levels – EX 4 and 5 – and generally lowest at the EX 1 level, suggesting that churn increases as Executives near the most senior positions. When comparing this figure with the PSC employment statistics for the contemporary EX group, even without including acting appointments, the rate of staffing activity reaches 32.8% in 2005-06, which is higher than in any year during the previous study. If acting appointments – the largest category of internal mobility within the EX community – are included, the overall rate jumps to 52%. This represents the highest rate of staffing activity of any of the six occupational groups within the public service workforce. And, as in the previous study, external recruitment played an extremely small role in overall mobility at the EX level; there were only 63 incoming appointments from outside the public service in 2005-06 – an organization with a population of approximately 4000.17 According to the PSC Annual Report, although the number of EX appointments in 2005-06 increased by almost 15% on the previous year, the higher rate is not due to growth in EX cadre but to “persons changing jobs within the level and to the filling of positions left vacant by departures 13 Canada Public Service Agency, “2005 Public Service Employee Survey.” Online at www.psagencyagencefp.gc.ca/survey-sondage/2005/index_e.asp. 14 The paper actually uses the term ‘appointments’, but it includes the same categories (external recruitment, internal promotion, lateral or downward transfer) except ‘acting appointments’. 15 Micheline Nehmé, Timna Gorber, “Demographic Study of the Executive Community, 1991-1998,” Public Service Commission: 1999, p. 8-10. Online at www.psagencyagencefp.gc.ca/research/demographics/communities/ex_demo_e.asp#6. 16 Separations include devolution, privatization, retirement, resignation, abandonment of position, lay-off, release or death. 17 PSC, “2005-06 Annual Report,” Supplementary Tables – Table 3. Good Government is Everyone’s Business www.ppforum.ca from the public service.”18 The EX cadre itself only grew by 2.9% between 2004-05 and 2005-06, from 3799 to 3910. Statistics within the EX5 group – at the Senior ADM level – make quite clear that frequent turnover within senior management is not just an issue at the deputy level. In 200506, there were 40 appointments in a group that comprised only 79 members19 – a rate of staffing activity of over 50%. Moreover, given that there were only 15 departures from the group during the course of the year, the majority of the appointments were representative of lateral mobility within the cohort. Though this trend was most pronounced at the EX5 level, the rate of appointments also increased at every EX level except EX4, where there was a modest decline. 18 Public Service Commission, “2005-06 Annual Report,” Chapter 6.7 – Executive resourcing. Online at http://www.psc-cfp.gc.ca/centres/annual-annuel/2006/index_e.htm. 19 This does not include the 2 EX5 level employees with the newly created Canadian Border Services Agency (CBSA). 12 13 HOW DOES DEPUTY MOBILITY COMPARE WITH TURNOVER IN CABINET? Given that Canada’s system of parliamentary democracy places elected officials at the heart of the decision-making process, any discussion of continuity of public administration must take into account political leadership at the Cabinet level. Civil servants are chiefly responsible for supporting and serving government with their policy expertise and advice, in the management of the institutions of government, and through the implementation and operation of the policies and priorities of government. Because the effectiveness of government – and of the public service – is contingent upon the two groups working together to ensure high quality policy and programs, the tenure of ministers is also worth looking at. Much like for deputies, it takes time for ministers to build relationships, to gain an understanding of policy issues, to shape their agenda, and to learn how to advance their priorities through Cabinet. Again, employing the methodology used by Bourgault to determine the amount of time deputies have spent in their positions, a comparative statistical package has been generated to determine the tenure of Ministers of the Crown over the past three decades.20 The results are quite startling. In none of the last three decades did federal Ministers average as much time on the job as their deputy counterparts, averaging 1.8 years over the 30 year span. The lowest average was in fact during the past decade, when Ministers averaged only 1.6 years in their positions.21 In addition, only in three departments during the past decade did Ministers average longer stays than their deputies – at the Department of Indian and Northern Affairs, the Department of the Environment, and at International Trade. Over the course of the last 30 years, there were Table 4 - Length of Time in Position, Years only four departments where Ministers averaged a stay of more than 2 years, with the longest average 1977-1987 1987-1997 1997-2007 by a wide margin at Finance (See Annex 2). Buoyed by Michael Wilson and Paul Martin who Deputies* 2.3 4 2.7 both stayed upwards of 6 years, the Minister of Ministers** 1.7 2.0 1.6 Finance was on the job for an average of 2.7 years *Source: Jacques Bourgault, "Profile of Deputy Ministers in the between 1977 and 2007, with that average Government of Canada" reaching 3.7 years for those appointed between **Calculated using data from Parliament of Canada 1987 and 1997. The other three Ministers who averaged more than 2 years were at Agriculture and Agri-Food, Foreign Affairs and Health. On the other end of the scale, the departments that saw the highest turnover in political leadership were Fisheries and Oceans and Public Works and Government Services at 1.5 years each, and Industry22 at only 1.4 years. Of course, there are evident explanations for the more frequent turnover of ministers than deputies. The most obvious is the fact that, unlike within the deputy community, there is wholesale turnover of ministers during every instance of change in government. The governing party changed five times over the course of the last thirty years, staying in power anywhere from 9 months to 13 years. In addition, changes in the head of government generally usher in Cabinet 20 Source data taken from Parliament of Canada website, Online at http://www.parl.gc.ca/common/index.asp?Language=E. 21 It should again be noted that like the average for Deputy Ministers between 1997 and 2007, the number will increase until the last of those appointed before June 30, 2007 has left their position. 22 The Ministry of Industry, created in 1995, is an amalgamation of what were a range of Ministries over the past three decades, including Consumer and Corporate Affairs, Science and Technology, and Regional Industrial/Economic Expansion. Good Government is Everyone’s Business www.ppforum.ca makeovers, as the new party leader appoints supporters to key positions. This occurred once in each of the last three decades, as John Turner took the reigns from Pierre Trudeau in 1984, Kim Campbell replaced Brian Mulroney in 1993, and Paul Martin took over for Jean Chrétien in 2003. The Cabinets of Turner and Campbell – along with that of Joe Clark, elected in 1979 – lasted less than a year, obviously having a diminishing effect on the average stay of Ministers. Lastly, even reelection often resulted in Cabinet shuffles, as we saw in early 1989 with Mulroney, in mid-1997 with Chrétien, and in mid-2004 with Martin (though, interestingly, there was no shuffle following Chrétien’s re-election in November of 2000). The bottom line is that although Ministers are expected to be more transitory, and require less depth in policy and administrative expertise than their deputy colleagues, they must also acclimatize themselves to the assignment, build relationships, develop an agenda and be persuasive in Cabinet to be successful. To do this, they need to work closely and effectively with the professional public servants in their department or agency, and across government. Professional public servants are responsible for helping ministers make the transition into a new role as seamless as possible, but they also rely heavily on their Minister to support and argue for their mandate and priorities – i.e. to generally provide policy leadership. Consequently, it is not a stretch to assume that changing ministers every year and half can be a significant cause of discontinuity and changing priorities for departments across the public service. The salient question that emerges is: if higher levels of turnover and instability in Cabinet are difficult if not impossible to control, and are an inevitable consequence of the democratic process, would measures to decrease hyper-mobility within the public sector workforce – particularly amongst deputies and other senior officials – be a means to increase organizational stability? 14 15 CONCLUSIONS Almost 20 years after Gordon Osbaldeston wrote of how deputy ministers were spending less time than ever in their positions, little seems to have changed. Though the average tenure climbed back to 4 years during the decade from 1987 to 1997, the length of each deputy assignment has since fallen back to only 2.7 between 1997 and 2007. However, the rate of churn has not returned to the historic low point of 2.3 years that was witnessed during the decade ending in 1987. There are also significant variations in deputy continuity across departments, agencies and other public organizations. Although a number of factors – the increasing focus on transferable management skills and whole of government understanding, the reorganization of departments or agencies, or perhaps political instability and change in the form of new governments, minority governments or leadership change within the governing party – certainly have an impact, it is not entirely clear why the rate of turnover has increased to the degree it has. Of course, it is important to remember that no clear causal link has been established between shorter tenure, poorer performance or organizational instability, nor would there seem to be any quantifiable way of establishing one. Nonetheless, few will disagree with the notion that learning the business, understanding the organization and its people, and developing policy expertise take time. The less time a leader spends in a position, the more challenging these tasks become and the harder it is for a leader to establish credibility and generate commitment. And, as many of those we consulted with in recent months have remarked, ‘you can’t replace experience or knowledge with a briefing note’. However, even if shorter tenure is linked by some to a lack of continuity of leadership and weaker operational performance, the blame cannot be laid solely on a transient deputy community. High percentages of public servants polled were of the view that staff turnover and organizational instability has a negative effect on workplace productivity throughout the institution. PSC employment statistics also make evident that there is significant movement within the public service as a whole, although it can’t be precisely measured. Levels of mobility are particularly high within the EX community. Studies analyzing employment data from the late 1980’s and 1990’s show that the EX group exhibited the highest degree of turnover of any of the public service’s six occupational categories. During this period, the ADM cadre – EX 4s and 5s – experienced the most movement within the EX cohort on a per capita basis. On the whole, data for 2005-06 seems to indicate that these trends have continued, with the EX group – and the ADMs at the EX5 level in particular – continuing to experience the highest rate of staffing turnover. Also of note is that fact that external recruitment accounts for an extremely small degree of the employment mobility in the public service. Lastly, if churn is high within the group of professional public servants at the most senior levels in the institution, it is even higher amongst their elected and accountable colleagues at the Cabinet table who provide them with their mandates and their priorities. Whereas over the past three decades the highest rate of deputy turnover – the worst in recorded history – was 2.3 years during the late 1970s and ‘80s, the average stay of Ministers of the Crown has never been longer than 2 years over that same period. During the last decade, from 1997 to 2007, the average was the worst it has been during that stretch, at only 1.6 years. It has varied across departments and agencies – the longest average tenures were at Finance – but the average exceeded two years in only a select group of Ministries. Good Government is Everyone’s Business www.ppforum.ca It is perhaps no great surprise to some that churn would be more prevalent at the Cabinet table than in the professional ranks of the public service given the unpredictability of electoral politics. While this higher rate of change might seem an unavoidable byproduct of Canada’s democratic institutions, the effects of this turnover on the public service can’t be underestimated. One of the fundamental roles public servants – and deputies in particular – play is the provision of support and stability when governments change or Cabinet shuffles usher in a fresh crop of ministers. Despite the non-partisanship and professionalism required by public servants to perform their duties, changes in Cabinet no doubt have an impact on the continuity of the public service in the broadest sense. Because of this relationship – and because Ministers depend to a significant extent on the knowledge and expertise of the professional public service – a call for greater stability and less churn in the senior ranks of the public service would seem to be in order. 16 17 BIBLIOGRAPHY Bourgault, Jacques. “Profile of Deputy Ministers in the Government of Canada.” Canada School of Public Service, 2005. Canada Public Service Agency, “Public Service Employees Survey – 2005.” 23 June 2006. Accessed 9 July 2007, online at www.psagency-agencefp.gc.ca/survey-sondage/2005/rpublications/survey_e.asp. “Canada’s Public Service in the 21st Century – Discussion Paper.” Public Policy Forum, 2007. Côté, André. “Skills and Career Trends of Canada’s Public and Private Sector Leaders – Report of the Leadership Survey.” Public Policy Forum, October 2006. Granatstein, J.L. The Ottawa Men: The Civil Service Mandarins, 1935-1957. University of Toronto Press: Toronto, 1998. Nehmé, Micheline and Timna Gorber. “Demographic Study of the Executive Community 19911998.” Public Service Commission of Canada – Research Directorate, February 1999. Osbaldeston, Gordon. “Job Description for DMs.” Policy Options, January 1988. Pendakur, Ravi, Fernando Mata, Stan Lee and Natalie Dole. “Job Mobility and Promotion in the Federal Public Service.” Canadian Heritage and the Public Service Commission of Canada, 18 February 2000. Varette, Sharon and David Zussman. “Today’s Leaders: Career Trends of Canada’s Private and Public Sector Executives.” Public Management Research Centre and University of Ottawa, 28 May 1996. Good Government is Everyone’s Business www.ppforum.ca ANNEX 1 – AVERAGE TENURE OF DEPUTIES BY DEP’T/AGENCY/OTHER 1997-2007, YEARS Department, Agency or Organization Avg Tenure, 1997-07* Agriculture and Agri-Food Atlantic Canada Opportunities Agency Canada Revenue Agency Canada School of Public Service Canadian Heritage Canadian International Development Agency Citizenship and Immigration Economic Development Agency for the Regions of Quebec Environment Finance Fisheries and Oceans Foreign Affairs International Trade Human Resources Development Indian Affairs and Northern Development Industry Intergovernmental Affairs Justice National Defence Health Natural Resources Privy Council Office - Clerk Public Service Commission Public Works and Government Services Public Safety Transport Treasury Board Veteran Affairs Western Economic Diversification 2.5 2.9 2.2 3.0 4.3 2.7 2.2 2.7 1.8 2.6 3.3 2.6 2.1 2.2 1.7 1.9 1.8 4.7 2.4 3.3 2.0 2.9 4.2 2.2 2.5 5.5 2.5 2.8 10.0 Overall 2.7 *UPDATED TO OCTOBER 31, 2007 18 19 ANNEX 2 – AVERAGE TENURE OF MINISTERS BY MINISTRY 1977-2007, YEARS 1977-07* 1977-87 1987-97 1997-07* Deputy Tenure, 1997-07 AGRICULTURE AND AGRI-FOOD 2.4 2.3 3.0 1.3 2.5 ATLANTIC CANADA OPPORTUNITIES AGENCY 1.9 na 2.0 1.8 2.9 HUMAN RESOURCES DEVELOPMENT 1.7 1.6 1.6 1.8 2.2 NATURAL RESOURCES 1.9 1.6 2.7 1.2 2.0 INDIAN AFFAIRS AND NORTHERN DEVELOPMENT 2.0 1.9 2.1 2.0 1.7 CITIZENSHIP AND IMMIGRATION 1.8 na 2.8 1.4 2.2 CANADIAN HERITAGE 1.6 1.4 1.9 1.3 4.3 ENVIRONMENT 1.8 1.9 1.5 2.1 1.8 FISHERIES AND OCEANS 1.5 1.4 1.4 2.1 3.3 FINANCE 2.7 2.7 3.7 1.8 2.6 FOREIGN AFFAIRS 2.2 2.4 2.4 1.7 2.6 International Trade 1.9 1.5 1.9 2.7 2.1 International Cooperation 1.6 1.8 1.0 2.0 2.6 INDUSTRY 1.4 1.4 1.4 1.4 1.9 HEALTH 2.2 2.8 2.2 1.4 3.3 VETERANS AFFAIRS 1.7 1.9 1.8 1.4 2.8 JUSTICE 1.6 1.3 2.2 1.4 4.7 NATIONAL DEFENCE 1.6 1.4 2.0 1.3 2.4 NATIONAL REVENUE 1.7 1.4 2.1 1.6 2.2 PRIVY COUNCIL AND INTERGOVERNMENTAL AFFAIRS 2.0 2.0 3.2 1.0 2.9 PUBLIC SAFETY AND EMERGENCY PREPAREDNESS 1.9 1.8 1.7 2.2 2.5 PUBLIC WORKS AND GOVERNMENT SERVICES 1.5 1.3 2.1 1.2 2.2 TRANSPORT 2.0 1.8 2.6 1.3 5.5 TREASURY BOARD 1.7 1.7 1.5 2.1 2.5 WESTERN ECONOMIC DIVERSIFICATION 1.7 na 2.2 1.2 10.0 1.8 1.7 2.0 1.6 2.6** Ministry Overall * Updated to October 31, 2007 **Differs from 1997-07 Deputy Average in Annex 1 because list of Cabinet positions does not correspond exactly with Departments, Agencies and Organizations used in deputy study. 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