Barclays Wealth Insights Volume 3: Risk, Return and Reward In co-operation with the Economist Intelligence Unit About Barclays Wealth Foreword Barclays Wealth, the UK's leading wealth manager with £126.8 billion client assets globally at 30 June 2007, serves affluent, Barclays Wealth aims to provide clients with the means to manage their wealth successfully. For this reason, we are committed to high net worth and intermediary clients worldwide. It provides international and private banking, fiduciary services, investment investing in research that will enable us to better understand and forecast the opportunities for wealth creation now and in the future. management and brokerage. Barclays Wealth was voted Global Investor’s Wealth Manager of the Year for 2007. Thomas L. Kalaris, the Chief Executive of Barclays Wealth, joined the business at the start of 2006. Barclays Wealth Insights is a series of research reports created in partnership with the Economist Intelligence Unit. In this, the third, volume of Barclays Wealth Insights we focus on how wealthy individuals consider ‘Risk, Return and Reward’ throughout their lives and Barclays Wealth is part of the Barclays Group, a major global financial services provider engaged in retail and commercial banking, the role that each plays in their approach to investment and planning their legacy. credit cards, investment banking, wealth management and investment management services with an extensive international presence in Europe, the USA, Africa and Asia. It is one of the largest financial services companies in the world by market We have worked with a panel of experts, drawn from academia, industry and financial circles, to provide unique insights into the capitalisation. With over 300 years of history and expertise in banking, Barclays operates in over 50 countries and employs over attitudes of men and women on a broad range of wealth matters. The series of surveys of wealthy individuals from around the world, 127,000 people. Barclays moves, lends, invests and protects money for over 27 million customers and clients worldwide. seeks to create a definitive picture of what being wealthy means in the 21st century. For further information about Barclays Wealth, please visit our website www.barclayswealth.com We hope you find "Barclays Wealth Insights: Risk, Return and Reward" an interesting read and we invite you to look out for future publications in the months ahead. About this report Written by the Economist Intelligence Unit on behalf of Barclays Wealth, this third volume of Barclays Wealth Insights examines how wealthy individuals grow and preserve their wealth. Thomas L. Kalaris Chief Executive It is based on three main strands of research. First, the Economist Intelligence Unit conducted a survey of 790 mass affluent Barclays Wealth (with at least $100,000 in investable assets), high net worth (with at least $1 million in investable assets) and ultra high net worth individuals (with in excess of $3 million in investable assets). Respondents were spread across a number of key international markets, with the highest numbers of respondents from the United States, United Arab Emirates, Singapore, Hong Kong, United Kingdom, Spain and Switzerland. The survey took place between January and September 2007. This was supplemented with a series of in depth interviews with experts on wealth; and a number of case studies of family businesses. Our thanks are due to the survey respondents and interviewees for their time and insight. For information or permission to reprint, please contact Barclays Wealth at: Barclays Wealth Insights, Barclays Wealth, 1 Churchill Place, London, E14 5HP Telephone +44 (0)800 851 851 or visit www.barclayswealth.com 1 Our Insights Panel Jeremy Arnold, Head of Barclays Wealth’s Advisory business Fergal Byrne, Author of Barclays Wealth Insights Report Key findings Appetite for risk is an important factor in wealth creation. • The wealthier the individual, the more likely they are to agree that a high appetite for risk, or a willingness to take risks, has Professor Randel S Carlock, Ph.D, Senior Affiliate Professor of Entrepreneurship and Family Enterprise at INSEAD in France influenced their ability to generate wealth through business endeavours. Some 60 per cent of high net worth individuals agreed with this statement, compared with 36 per cent who Professor Teodoro Cocca, Chair for Wealth and Asset Management at the Johannes Kepler University of Linz, Austria The reason investors behave as they do is becoming more widely understood. make sure they can pass money to the next generation. important motivation for amassing and protecting wealth. Filtering the results for only those respondents who have children, it is the third most important motivation after financial security in retirement and a better personal lifestyle. (See page 18) behaviour and personality of investors. This goes beyond biases. Taken together, these characteristics make up an individual’s “financial personality”. (See page 8) Felix Wenger, Banking Partner at McKinsey estate planning or retirement planning. (See page 10) • At the intersection between finance and behaviour, including composure, financial expertise and even irrational Didier von Daeniken, Head of Barclays Wealth in Asia of more mainstream aspects of personal finance, such as Ensuring financial security for children is also seen as an simple discussions of risk to take in broader concepts Catherine Tillotson, Partner of Scorpio Partnership More generally, less than half are confident in their knowledge • Just under 60 per cent of respondents agree that they want to considerable work is being undertaken to understand the Michael Sonnenfeldt, Founder of TIGER 21 confidence in their knowledge and understanding of them. wealthy individuals often become more risk averse after they Grant Gordon, Director General of the Institute of Family Business Russ Prince, President of Prince & Associates one-third of respondents questioned for the survey professing questioned for the report corroborate this, saying that many have realised their wealth. (See page 5) Kevin Lecocq, Chief Investment Officer, Barclays Wealth classes, there is a large knowledge gap, with only around Leaving wealth to dependents is seen as important... assets tend to have similar appetites for risk. Interviewees Lisa Gray, Founder of Gray Matter Strategies and author of The New Family Office allocation. Despite this appetite for more alternative asset had investable assets below $1 million. When it comes to investments, however, individuals irrespective of investable Professor John Davis, Senior Lecturer in Business Administration at Harvard Business School individuals seeing them as an important part of their asset Wealthy individuals have a growing appetite for less traditional asset classes but may lack knowledge to understand them. ...but many worry about the effect that sudden wealth might have. • The desire to pass wealth to the next generation is sometimes tempered by concerns that leaving too much money could cause problems for the benefactors. Increasingly, wealthy individuals are keen to ensure that their dependents receive financial education to prepare them for wealth and, in some cases, are adding stipulations to their wills, such as the requirement that a university education is to be completed. (See page 20) • Asset classes such as hedge funds, private equity and derivatives are filtering down from the institutional to the retail space, with growing numbers of high-net worth 2 3 Introduction Over the years, experienced investors have become used to cycles in the financial markets and come to recognise that it is essential to prepare for both good times and bad. A benign climate can turn into a financial storm Investments and risk and back again, and to weather these sudden changes in the environment requires sound planning, expert advice and good navigation skills. Just as market conditions change over time, so do the financial objectives and motivations of investors. An entrepreneur in the wealth accumulation phase of their life may have a very different consideration of risk, return and reward in comparison to someone who has already made their money, and a different consideration again to a retired individual The link between risk and wealth considering their financial legacy. The economist Milton Friedman often noted that there is no Russ Prince, President of Prince & Associates, a market research such thing as a free lunch. In the world of investment, this firm specialising in private wealth. “Quite simply, you need to This report examines how risk, return and reward can be applied as means that if an investor wants to generate a higher investment take high risks to generate high returns. At the same time, you investors make the journey through life, from the early wealth return, they will need to take on more risk and expect to invest need to bear in mind that what constitutes risk for an over longer periods of time; and if they want to take less risk entrepreneur, who has a deep understanding of his business, is they need to settle for lower returns. How much risk wealthy different from the risk one takes with investment.” accumulation phase through to the decisions they make about passing wealth down the generations. It also explores the challenge of matching individuals feel comfortable bearing and how they feel about risk financial advice with changing personal circumstances, the role that risk can determine, therefore, the financial results that they can expect to achieve through investment. and behaviour play in our approach to investment, and the key considerations when planning a legacy for dependents. “You need to bear in mind that what constitutes risk for an entrepreneur, The survey shows that wealthy individuals do indeed have an appetite for risk. Some 60 per cent of those with assets over US$1 million said that a high appetite for risk had been an important influence in their wealth creation in comparison with 36 per cent of those with assets under US$1 million. This who has a deep understanding of his business, is different from the risk one takes with investment.” finding suggests a clear correlation between levels of wealth and willingness to take risk. “Willingness to take risk has always been an important factor in the success of the wealthy, particularly the ultra wealthy,” says 4 5 Appetite for risk – an international comparison Managing 56%France risk 54%Switzerland UK 25% 63%Italy Portugal 80% 36%US/Canada 52%Spain 58%Dubai 52%Hong Kong Catherine Tillotson, a partner at wealth consultancy firm Scorpio Partnership, agrees that business appetite for risk can be very different to investment 63%Singapore appetite for risk. “We often see attitudes to risk change after people have realised their wealth, through the sale of a business, for example. Wealthy 84%South Africa individuals tend to become more risk averse than they have been in the wealth creation phase of their life.” This is in line with the Economist Intelligence Unit survey, which Kevin Lecocq, Chief Investment Officer at Barclays Wealth, finds that there is a broadly similar appetite for high-risk points to different risk attitudes that he has observed between investments among investors with assets in excess of US$1 newly wealthy entrepreneurs and second or third-generation million as there is among those with assets below that threshold. wealthy. “The second and third generations tend to be more In other words, while high appetite for risk is seen as an familiar with market risk, and have seen markets go up and The survey also reveals some interesting differences between entrepreneurial culture that is now becoming established there. important influence on the wealth of those at the upper end of down over long periods of time. Newly monetised particular countries with regard to their willingness to take risks. More developed countries, such as the US, Canada and the UK the asset spectrum, those same individuals do not necessarily entrepreneurs, on the other hand, tend to be less familiar with For example, respondents living in South Africa are most likely to appear towards the bottom of the list. One reason for this may take more risks in their investments once they are wealthy. the idea of market risk, and tend to have a preference for more agree that a high appetite for risk has been an important factor be that these countries have more established market cultures absolute-type returns, which aren’t dependent on directional helping them achieve the wealth that they now hold. This may where a greater proportion of people acquire wealth through movements in financial markets” he says. well reflect some of the social and economic problems the less risky paths, such as income from a job, inheritance or country has faced in its development, as well as the burgeoning marriage, in addition to the entrepreneurial route. 6 7 Behavioural approaches to risk Any discussion of risk needs to bear in mind that there are many anomalies in the way people generally think about risk. Studies suggest, for example, that losses loom larger in people’s minds than gains; that people are not good at understanding what happens when you add risks together; and that people tend to be systematically overconfident in their financial abilities. Perceptions of risk also vary according to culture. For example, decisions. By taking into account more irrational approaches to Professor Teodoro Cocca, Chair for Wealth and Asset Management decision-making, researchers have been able to develop a at the Johannes Kepler University of Linz in Austria, notes that nuanced analysis of an investor’s financial personality. This goes Swiss investors are heavily weighted towards Swiss equities, which beyond traditional risk models, which often made unrealistic they tend to see as lower risk than US government bonds, even assumptions about people’s attitudes to risk. though, in principle, they should be higher risk. In this case, as with many other examples that depend on cultural differences, it is the perception of risk that is different. In addition to an assessment of how much risk an individual may be willing to bear, a financial personality profile also includes other aspects, including composure (how nervous or Scorpio’s Ms. Tillotson argues that many different aspects of an comfortable people are with their investments); perceived individual’s life and personality influence their attitude to risk. “You financial expertise; and willingness to delegate financial need to think about where people are in their life and the wealth management of their affairs. cycle,” she says. “You also need to take into account a variety of personal and emotional issues. Just looking at risk is pretty old- “You need to think about where people fashioned. We are now seeing some cutting-edge research in behavioural finance to understand different dimensions of what are in their life and the wealth cycle.” some people call an investor’s ‘financial personality’.” Until recently, the intersection between finance and behaviour was rarely explored, but new research is now being undertaken to look at a broad range of psychological influences on financial 8 9 In pursuit of diversification An appetite for alternatives Notwithstanding volatility at the time of writing, the past few years have Each individual’s investment preferences and future investment investors to reduce exposure to market returns, which depend on plans are personal, but collectively, these preferences reveal some general directional movements within financial markets, towards interesting trends. The survey compared the assets in which a more stable return profile. seen a dramatic increase in the scale and distribution of wealth. Buoyant respondents had invested over the past three years with their financial markets, the ongoing process of globalisation and greater planned investment over the next three. While 48 per cent of respondents say that they planned to invest in stocks over the next three years, this is much lower than the accessibility to investment tools have all contributed to a strengthening investor culture around the world. Two trends stand out. First, there is a move away from equities. 64 per cent who had invested in this asset class in the previous Second, respondents expressed a desire to increase their three years. This finding is corroborated by other research. The exposure towards less traditional asset classes, such as hedge members of TIGER 21, for example, reduced their equity funds, private equity, structured products and derivatives. Taken investments from 37 per cent of their portfolio in 2005 to 30 per together, these results suggest a preference by some wealthy cent in early 2007. The increase in the number and accessibility of different types Michael Sonnenfeldt, Founder of TIGER 21, a New York-based of assets is transforming the world of investment and the high net worth group with more than US$8 billion in total possibilities available to wealthy investors are now greater than assets, points out that diversification can be a difficult concept ever before. In recent years, investors have been able to take to grasp. “You have to understand what you are trying to advantage of a growing number of asset classes, with hedge diversify,” he explains. “For example, some investors may think In which of the following vehicles have you invested in the past three years and, in which of the following do you plan to invest in the next three years? funds, private equity funds and derivatives all becoming more they are diversifying when they buy ten stocks, rather than one. accessible to retail investors. Past three years % Next three years % Individual stocks and shares 64 48 But, if all the stocks are driven by the same fundamental factors, Property 41 35 they won’t actually achieve any diversification.” Personal pension 42 35 Investment trusts 20 19 Bonds 26 20 Private equity/co-investing 11 15 Hedge funds 20 21 Commodities (eg, gold) 17 18 Tracker funds 23 20 Derivatives (futures, options, CFDs etc) 10 11 Currency 11 10 Wealthy investors are now better able to spread risk more widely by adding different types of assets to their portfolios. By giving themselves exposure to a wide range of assets, investors aim to achieve greater levels of diversification and obtain the same level “You have to understand what you are trying to diversify.” of return for a lower level of downside risk. Experts say that wealthy individuals often have a good understanding of the benefits of diversification, but have more difficulty putting it into practice. “I would argue that most wealthy people are certainly aware of the general concept of diversification and its benefits,” says Felix Wenger, Banking Partner at McKinsey management consultants in Zurich, “but are often uncomfortable with how to apply it or do not know what the exact implications are.” Table 1: Investment over time – asset classes of choice Experts agree that part of the challenge is that people are not naturally good at assessing mathematical relationships, or correlation, between different assets. They find it difficult to see Structured products 8 9 the big picture and understand the impact of combining many Alternative assets (fine wine, antiques, art etc) 12 11 small investments. Gilts 9 8 Credit/leveraging 7 5 With this in mind, the next section examines the extent to which investors are diversifying their portfolios, and looks at some of the asset classes they are considering to help them achieve the right mix. 10 11 The only assets in which respondents expect to increase their Rising levels of wealth in Asia have fuelled demand for banking investments are private equity, hedge funds, derivatives, structured services, and the sophistication of local investors means that products and commodities. Indeed, these are areas where wealthier levels of service offered must be high. "Private banks in Asia need individuals have already made significant investments in recent to ensure that bankers in the region have a good understanding years. Respondents with assets in excess of US$1 million are more of the impact these instruments can have on an investment likely to have invested in hedge funds, derivatives and private equity portfolio," says Mr. von Daeniken. Table 2: Past investments – a comparison by wealth In which of the following vehicles have you invested in the past three years? Assets under US$1m % Assets between US$1m and US$3m % Assets over US$3m % Individual stocks and shares 55 68 77 Property 42 38 48 Personal pension 52 36 40 Investment trusts 14 23 27 Bonds 20 29 36 Private equity/co-investing 5 13 21 Hedge funds 19 21 25 appetite for structured products, Commodities (e.g, gold) 11 20 23 Tracker funds 24 22 23 “Investors in Asia have strong appetites derivatives and private equity among Derivatives (futures, options, CFDs etc) 4 12 19 Currency 9 11 14 for many of the more exotic investment the more sophisticated investors.” Structured products 5 8 16 Alternative assets (fine wine, antiques, art etc) 10 13 15 In the Middle East, research conducted by the EIU has also Gilts 5 12 12 revealed a growing appetite for structured products, derivatives Credit/leveraging 7 7 7 in the past three years than those with assets below that threshold. Respondents with assets over US$3 million were even more likely to have invested in these vehicles. One reason for this is structural – most of these investments carry a minimum investment that is sufficiently high to restrict them to the top wealth brackets. vehicles, such as structured products.” “In the Middle East, research conducted by the EIU has also revealed a growing Didier von Daeniken, Head of Barclays Wealth in Asia, says that and private equity among the more sophisticated investors. Of Asia has very shrewd investors who have a tendency to be very particular interest in the Middle East are products that are involved in investment decisions. "Investors in Asia have strong The search for diversification is another factor that is contributing The extent to which investors have appetite for absolute and Shariah-compliant. The region has seen huge development in the appetites for many of the more exotic investment vehicles, such to the popularity of these assets. Adding some private equity, market returns portfolios varies. “Intuitively, absolute returns Islamic finance sector in recent years and this is rapidly filtering as structured products," he says. "They also have a good hedge fund or derivative exposure to a portfolio can help to make a lot of sense and we see that more wealthy individuals are through to the asset management arena, where considerable understanding of the way in which these instruments can help reduce overall levels of risk by spreading it across a wider range of thinking in those terms,” says Lecocq. “Assets like hedge funds, product development is now taking place. assets. More interestingly, these specific financial instruments can which are an early example of an absolute return investment, deliver financial returns that are not so closely aligned with the derivatives and structured financial products, can all be used to behaviour of markets as a whole. Instead, they aim to generate a manage risk, reduce volatility and stabilise results.” them to actively manage risk." specific rate of return regardless of what the market is doing. “Assets like hedge funds, which are an early example of an absolute return investment, derivatives and structured financial products, can all be used to manage risk, reduce volatility and stabilise results.” 12 13 “Willingness to take risk has always been an important factor in the success of the wealthy, particularly the ultra wealthy.” Russ Prince, President of Prince & Associates 14 15 Knowledge and understanding of finance With the pace of financial innovation continuing to accelerate, decisions about portfolio allocation can seem extremely complex, even for an experienced business person. “There really is an enormous range of investment Fewer than half of the respondents questioned for the survey are Interestingly, the survey suggests that both older and wealthier confident in their knowledge and understanding of key aspects of affluent individuals tend to be more knowledgeable. This personal finance – the least understood are private equity and corresponds to experts’ views that the financial sophistication of venture capital (36 per cent), bonds (34 per cent) and hedge funds investors tends to increase with wealth. Part of the reason for (27 per cent). With private equity and hedge funds attracting this is that, as they grow wealthier, they are more likely to be in growing interest from sophisticated investors, it is clear that, in contact with personal advisers and private bankers. many cases, knowledge has not yet caught up with appetite. Financial education has historically been an integral part of the service that private bankers provide for the wealthy. In this new Table 3: Revealing the knowledge gap and more complex environment, the educational role has How confident do you feel in your knowledge and understanding of the following? % who are confident from the regular communications on market developments and Retirement planning 49 Estate planning 47 Funds and other collective investments 45 Stock market 40 Tax planning 39 Capabilities of private banks 39 Investing in private equity and venture capital 36 Bond/debt market 34 Investing in hedge funds 27 It is easy to understand why many wealthy investors are confused about hedge funds. There are about 10,000 hedge funds currently operating worldwide. Hedge fund assets have possibilities,” says Mr. Sonnenfeldt of TIGER 21. “It’s hard to be on top of risen almost threefold in the past five years to US$1.75 trillion, everything, no matter how smart you are. We see former entrepreneurs, who the concept behind hedge funds was that they aimed to don’t understand derivatives and people coming from Wall Street, who might They achieved this largely by offsetting risk, or hedging, against according to consultancy firm Hedge Fund Research. Originally, generate positive results whether the market went up or down. market falls. Over time, however, hedge funds have become be world-class traders, but don’t understand private equity.” become even more important. Today, it can include everything increasingly specialised with many different trading strategies. “You can’t really look at hedge funds as an asset class per se,” says Mr. Prince. “You have to look through to the underlying investments and strategy in each fund. Financial education can products, to more tailor-made and specific workshops on particular financial assets, such as private equity or derivatives, with presentations given by key players in these markets. According to research from McKinsey, knowledgeable and sophisticated investors also tend to take more responsibility for the management of their financial assets and delegate less. Mr. Wenger makes a distinction, however, between perceived and actual levels of financial knowledge. “You find that some people who say they do not understand enough have high levels of financial knowledge and vice versa,” he says. “Interestingly, delegation behaviour is driven by perceived sophistication.” One area where some private banks are getting increasingly involved is in educating the offspring of the wealthy. Some, particularly in the US, organise so-called “wealth bootcamps”, where teenage and older sons and daughters convene with their peers to learn about their financial responsibilities. Some argue, however, that the most important work needs to be done at a much earlier age, and that an appreciation of money needs to be instilled during childhood. As they start to tackle the challenge of passing wealth down the generations, this is just one of the considerations that the wealthy must take into account. play a key role here. The better and more financially educated the investor, the more likely he or she is to include hedge funds and alternative asset classes in their portfolio.” 16 17 Wealth and the family Keeping it in the family Almost three-fifths of respondents agree that having enough money to leave to the next generation is a key motivation for securing their wealth. Filtering these results for respondents who have children, the Transferring wealth to their family has always been one of their motivation of financial security for dependents becomes a most important concerns. And it probably always will be.” higher priority. Almost two-thirds of respondents (66 per cent) consider it to be an important motivation, ranked behind only “Many wealthy people are doing a less financial security in retirement and a better personal lifestyle. than good job at transferring wealth in an efficient way.” Table 4: Wealth creation – the motivations What are the main motivations for you to amass and protect your wealth? % who think important Important it may be, but Mr. Prince believes that often the wealthy Financial security in retirement 82 are not dealing with this issue well. “Many wealthy people are A better personal lifestyle 78 doing a less than good job at transferring wealth in an efficient Ability to enjoy the finer things in life 66 way,” he says. “You have to remember that talking about death Being able to travel extensively 60 and dying causes discomfort to a lot of people. So the tendency is Financial security for children 56 to avoid the question. Plans aren’t updated enough to take into Ability to retire early 54 account changes to the law, tax or lifestyle. And, of course, by Being able to afford a large property in a good area 53 definition very few people know if their plans were any good.” Private education for children 51 Wealthy individuals have always sought to pass wealth down the generations, Enjoyment of making money 48 Being able to help others (eg. through philanthropy) 47 but it is nevertheless an area that is fraught with difficulties. Status 45 Being able to afford more than one property 36 Experts say that it is important to first build a good communication process and focus on the family’s goals. “We find a lot of people focusing on the vehicle, such as a trust, to transfer the wealth when they really should be focusing on defining the family goals,” says Lisa Gray, Founder of Gray Matter Strategies, a How does one prepare dependents for sudden wealth at a ultra-wealthy individuals such as Warren Buffett and Bill Gates young age, and does this course of action preclude benefactors have stated their intention to leave the vast majority of their estate from making their own way in life? Is it perhaps a better idea to to philanthropic causes, it is tempting to conclude that the desire leave the bulk of a fortune to philanthropic causes? These are to amass and protect wealth for the next generation is becoming issues that the wealthy must grapple with as they consider their less prominent. Our survey would suggest, however, that the responsibilities to the next generation, and they form the basis motivation to ensure financial security for children is still important, of the remainder of this report. although there is a recognition among some survey respondents US wealth consultancy. “The first priority should be to put in place “I often ask financial advisers to the wealthy: ‘What do you think the right governance structure – to make sure that they have the is the most important goal for wealthy people?’,” says Mr. right process to communicate and set goals for the family. If that’s Prince. “Most advisers say diversification. Well, diversification is done properly, then finding the right legal and financial vehicle to certainly important but, in my experience, the central transfer wealth becomes much more straightforward.” preoccupation for most wealthy people is their families. that it is not a good idea to leave large sums of money to In an era in which entrepreneurship and enterprise are becoming dependents. High profile cases aside, philanthropy seems to be increasingly well-trodden routes to wealth, and in which only a moderate motivation for amassing and protecting wealth. 18 19 Inheritance not always a good thing Among the wide-ranging economic phenomena Adam Smith addressed in his seminal book, An Inquiry into the Nature And Causes of the Wealth of Nations, is the question of how to transfer wealth across generations. “Riches, in spite of the Some experts believe that only one in ten family fortunes make “A feeling of unworthiness is common,” he says. “Children often it to the third generation. A recent American adage captures this ask themselves: ‘How come I have so much money? What have insight: “From shirtsleeves to shirtsleeves in three generations.” I done to deserve this?’ Children in wealthy families can also One key reason is that inheriting great wealth can cause suffer from low self-esteem if they feel that much of their problems for the recipients. success is due to the wealth they have inherited, rather than what they have achieved themselves.” most violent regulations of law to prevent their dissipation, very seldom remain The survey reveals that some wealthy individuals are increasingly aware of the potential problems of leaving their children great long in the same families,” he wrote. Despite the best of intentions, family fortunes rarely survive across many generations. wealth and suggests that they no longer automatically assume that their children should be their prime inheritors. More than one-third (34 per cent) of those surveyed agree that it is not a “Many children just find it difficult to deal with inheriting great wealth. It good idea to leave large sums of money to dependents. raises all kinds of questions. With The whole question of passing on wealth can be a fraught one, wealth comes responsibility and, argues Ms. Tillotson. “It’s a very difficult area,” she says. “Many children just find it difficult to deal with inheriting great wealth. It raises all kinds of questions. With wealth comes responsibility unfortunately, it’s not easy to teach responsibility to young people.” and, unfortunately, it’s not easy to teach responsibility to young people. We are definitely seeing an increased incidence of the wealthy not leaving money to their children for this reason.” Children in wealthy families can experience some common problems, says Randel Carlock, Senior Affiliate Professor of Entrepreneurship and Family Enterprise at INSEAD in France, who has also worked as a consultant with family businesses. 20 21 This question of achievement through one’s own endeavours is One option for wealthy individuals concerned about the impact particularly important for the members of the TIGER 21 high net that sudden wealth will have on their offspring is to turn over worth group, who struggle with finding the “right” amount of the bulk of their fortune to philanthropic causes. This is a course wealth to pass on to their children. “This is one of the things we of action that has recently received substantial press coverage discuss most,” says Mr. Sonnenfeldt. “Our members are very thanks to the actions of very wealthy, high-profile individuals conscious of the potential to deprive their children of the such as Bill Gates, Pierre Omidyar and Warren Buffett. In Asia, challenge and gratification of creating success if they leave them billionaire philanthropist Li Ka Shing shared his hopes on this too much money. Still, many members would like to share the subject at an awards ceremony last year. “In Asia, our traditional fruits of their own success with their children and grandchildren values encourage and even demand that wealth and means to help cushion their financial future.” These comments echo pass through lineage as an imperative duty,” he said. “I urge and Warren Buffett’s view about how much money to leave to his hope to persuade you, especially all of us in Asia, that if we are children: “Enough money so that they would feel they could do in a position to do so, that we transcend this traditional belief.” “In Asia, our traditional values the potential to deprive their children of the challenge and gratification of One response to this question is to put stipulations in a will defining the circumstances under which assets will be transferred to the next generation. A recent survey by PNC Wealth Management in the US suggests that wealthier people are more likely to put stipulations in their will when it comes to transferring their assets. Some 57 per cent of those surveyed with US$10 million or more in assets attach conditions before environment poses a distinct set of financial and management issues. “In our experience, as ownership is passed from one generation to the next, family Jeremy Arnold, Head of Barclays Wealth’s Advisory business. encourage and even demand that wealth and means pass through lineage as an imperative duty.” creating success if they leave them too much money.” Passing ownership and wealth down the generations in a family business shareholders proliferate and decision making can become more difficult,” says anything, but not so much that they could do nothing.” “Our members are very conscious of Family Inc. Some family members may not want to work in the business who also works as a family business consultant. “But parents and seek to sell their shares such as in the instance of the need to be realistic about their children and to consider who is Wates family (see the accompanying case study). In addition, really capable of being in the business and who is not. I tell there will come a time when the family can no longer provide families that it is unlikely that all their children will be suitable managers for the family business. enthusiastic, capable and co-operative. More than likely at least Whether this highlights a trend towards greater philanthropic one will not want to be part of the family business.” activity is a contentious point. While the actions of Mr. Gates, The emotional undercurrents in a family business can also be Mr. Buffett and others are certainly huge in scale, one should very strong, says Professor Carlock. “Freud said that the two He adds that families tend not to plan for this issue. “It’s not not necessarily conclude that bequests to charitable causes are important dimensions of a successful life are work and love. unusual to find that family businesses have 80 per cent or more becoming more frequent. Philanthropy has gone hand in hand We try to have important work relationships and important of their aggregated wealth totally tied up in their family with wealth for centuries – consider, for example, the Victorian relationships. In a family business, all your eggs are in one business. And most family businesses cannot be easily divided entrepreneurs Andrew Carnegie, Joseph Rowntree or Jesse Boot, basket, so it is much more intense. You are dealing with very or sold. Families need to think about building other assets all of whom considered the support of charitable causes to be powerful human motivations and human needs and this should besides the family business. At the moment, this is not on the an essential responsibility of their wealth. be ignored at your peril,” he says. radar of most families.” their heirs can inherit. For example, some say that their children must complete a college education, hold down a job for a particular amount of time or reach a certain age. “Families, by their nature, tend to be hopeful institutions – they tend to have Grant Gordon, of the Institute of Family Business, emphasises the importance of stewardship in transferring a business successfully. “It’s vitally important that the next generation has a sense of responsibility in terms of ownership and that there is faith that things are going to work out.” an ethic of responsibility,” he says. “It’s one thing to have skills that relate to financial management and accounting, but the Families need to recognise that some family members may be softer issues are also important, such as fostering emotional unsuitable to manage the family business, or that they may have ownership in the next generation. Without this sense of other aspirations. “Families, by their nature, tend to be hopeful stewardship, it’s hard to continue a journey together as a institutions – they tend to have faith that things are going to business-owning family unit.” work out,” says Professor John Davis of Harvard Business School, 22 23 “In our experience, as ownership is passed from one generation to the next, family shareholders proliferate and decision making can become more difficult.” Jeremy Arnold, Head of Barclays Wealth’s Advisory business 24 25 Legacy Advisors Ltd. Wahum Holdings is a third-generation Hong Kong family Over time, Legacy has gradually taken responsibility for a business that manufactures consumer products, building widening range of family affairs. It now provides services for materials and corrugated cardboard packaging. Over the past family members including tax planning and reporting, trust seven decades, the company has grown successfully, opening planning, corporate secretarial services and so-called concierge up manufacturing sites in several African countries. services (bill paying, balancing chequebooks, travel bookings, and so on). In 2003, Legacy also took over the administrative Mr. Chen judged that a family office structure would offer the and accounting support for the Chen Yet-Sen Family family more control over their assets. “My initial goals for setting Foundation, a philanthropic foundation that the family set up up a family office were primarily financial,” he says. “I wanted to named after Mr. Chen’s late father. consolidate the different investments, centralise the information and management of the assets and generally improve the asset management side of the business. I also thought that a family office could serve as a platform to facilitate and promote “If not managed carefully, a family office can easily become bloated communication and financial education among family members.” and expensive.” Case study He explored two alternatives: either setting up an independent For the Chen family, a single family office provided control over their assets and a more efficient approach to investment. And in the wake of the Asian financial crisis of 1997, it also showed that it could offer good performance. single-family office that would be dedicated to the needs of the Mr. Chen is in no doubt that Legacy has been right for the Chen Chen family alone; or joining an existing multi-family office in family – particularly in financial terms. But, he argues, a family which a team worked on behalf of several families which had office is not for everyone. “If not managed carefully, a family placed financial assets within their custody. office can easily become bloated and expensive. Also, investment returns from family office mismanagement can The family dedicated a lot of time to discussing the plans and, ultimately, decided to set up a single-family office, called result in wealth destruction rather than wealth preservation, particularly if you don’t have the best investment team.” Legacy Advisors Ltd. “I could see the attractions of the multifamily office - the idea of being able to share costs across more He concludes that the most important issue is family families, achieve more weight with more assets,” explains Mr. consensus. “If a family does not have or cannot maintain Chen. In the end, however, the family opted for a single-family consensus to work together as a family, or if the family office office, on the grounds that it would give them greater control idea is forced on family members by the patriarch or matriarch In 1995, when James Chen joined the family business, Wahum “Like many other Asian families, we had become so focused on and that the professionals working for the office would always rather than through a consensual approach, it can be a Group Holdings, he was on a mission. He wanted to transform improving the efficiency of the business that we weren’t paying be dedicated to the needs of the family. disaster. A family office is certainly not the solution for every the way the family was looking after its wealth. Mr. Chen was enough attention to managing and preserving our wealth,” he worried that if the family didn’t pay more attention to managing explains. “We had a very conservative, passive approach to The financial crisis that swept the Far East in 1997-98 offered its assets, their financial future could be at stake. investing, simply dividing up the pie among several different private confirmation that the family had taken the right decision in banks, with only casual oversight. The situation was very inefficient.” adopting the family office approach. While financial markets wealthy family and perhaps only relevant for the relatively few around the region took a battering, Mr. Chen calculated that ‘healthy’ families in each society.” This section is based on a case study developed by Professor Randel Carlock at INSEAD. Legacy Advisors’ risk-adjusted rate of return handsomely outperformed the returns that would have been yielded through the earlier, less efficient approach. 26 27 The Wates family story Case study Just 10 per cent of family businesses make it to the third generation. For the Wates Group, a UK-based construction firm, reaching the fourth has been made possible by a combination of strong governance and a commitment At the outset, the family needed to have some honest This governance process now consists of a management discussions about different family members’ needs; what committee for the family and its interests, called Wates Family existing shareholders wanted to do with their wealth, and the Holdings. This incorporates a charter that covers the family aspirations of the next generation. “You have to be able to have relationship with its trading activities and acts as a guideline for open discussions,” says Andrew Wates, Chairman of Wates the relationship between the family and the business. All the Family Holdings. “It’s really important to give everyone in the Wates family shareholders, together with three non-executive family space to express what they really want, even if it’s not directors, sit on Wates Family Holdings, which meets monthly always what you want to hear.” and agrees a five-year strategy against which the Wates Group directs its business. The Wates Group is currently led by Paul to the business. The discussions also extended to the question of succession. Drechsler, a non-family member. The Wates family had provided leaders for the business since the foundation of the company. Over the years, ownership and In 2003, Andrew Wates and his two brothers bought out the Queen Victoria was celebrating her Diamond Jubilee and Bram Recent research suggests that family businesses outperform succession had been interlinked, with ownership traditionally members of the family who did not want to be involved in the Stoker had just published Dracula when Arthur and Edward Wates their rivals and achieve higher returns—in part due to the passed to male family members working in the business. business. In addition, a separate, financially ring-fenced opened a furniture shop in Mitcham, England, in 1897. Today, 110 longer-term management focus. But family businesses also face years later, Wates Group, as the business is now called, has a particular challenges: dispersed ownership across generations, “We began to distinguish between being owners and being turnover of more than $1.71 billion and employs 2000 people. which means that it can be difficult to get decisions made; the managers of the business,” says Mr. Wates. “This was a major investment pool has been set up to diversify the family’s assets, although the bulk is still accounted for by the family business. desire of some shareholders to sell their shares; and questions change in perspective. The focus changed to becoming great Mr. Wates says that the family’s values, particularly its What began as a simple furniture shop has evolved into one of of succession and transfer of ownership, which can raise owners, and developing the skills to do this. As far as commitment to stewardship of the business, has been a crucial the leading UK construction groups, a highly profitable business emotional and financial issues. management is concerned, our principle is that family members factor in the success of this process. “We worked hard to make only get promoted to their level of competence.” sure that we had the buy-in and support from every member of in an industry renowned for low margins and high levels of bankruptcy. Ownership of the business has remained within the Several years ago, the Wates family faced some of these Wates family throughout this time and is now passing from the problems when Sir Christopher Wates, then CEO, was looking to The Wates family also needed to develop a process to help respected the family values of openness and transparency,” he third to the fourth generation of the family. retire. Sir Christopher, together with other third-generation make decisions and decide priorities for the family itself. “Before says. “We carried our non-executive and executive directors family members, decided it was time to pass ownership to the we could really deal with the transfer of ownership, we needed through every stage in a process of complete transparency.” The odds of a family company surviving to the fourth generation next generation. The problem was that not everyone was to address the question of family governance,” says Mr. Wates. are not good. Estimates of the survival rates of family businesses interested in working for the business. “We had a strong board for the business and a good board Looking to the future, Mr. Wates expects to continue to build culture, but we didn’t have a vehicle to express the family’s upon the foundations the family has built in recent years. “This agenda, set priorities or make decisions as a family.” is an ongoing process of family self-discovery,” he says. “We suggest that about 10 per cent make it to the third generation. the family, that everyone was involved in the process, and that it have done the groundwork and are already seeing results. But there are no quick fixes. We are at the beginning of a journey.” 28 29 Conclusion Appendix Appendix 1 - The Economist Intelligence Unit This report was prepared by Barclays Wealth in co-operation with the Economist Intelligence Unit. As part of the research, The investment options available to wealthy individuals are broader than ever. the Economist Intelligence Unit conducted in-depth interviews with a range of industry experts and analysed the findings. Globalisation and the emergence of new asset classes have enabled investment professionals to construct highly diverse portfolios, while new investment strategies focused on absolute, rather than market returns, provide reassurance Appendix 2 - Methodology that wealth can be preserved whatever the market conditions. Written by the Economist Intelligence Unit (EIU) on behalf of Barclays Wealth, the report examines wealthy individuals’ approach to risk and identifies how they prioritise around wealth preservation and their major considerations for Decisions about investment strategy and asset allocation will As recent market turbulence has shown, the world of depend on the circumstances of the investor. Considerable work investment is an unpredictable one. However, by ensuring that is being done to conceptualise this complex set of nuanced they are well-educated and have access to the right expertise characteristics, which has long since moved the argument and advice, investors can do a great deal to protect themselves beyond straightforward notions such as appetite for risk. against the destruction of their wealth. While every investor is Multiple dimensions are now taken into account, including different, and has his or her own unique “financial personality”, composure, financial expertise and even irrational biases. the desire to preserve wealth for the future is universal. Survey demographic The 790 survey respondents were recruited from EIU databases of individuals around the world. The survey was undertaken between January and September 2007 by the EIU. passing it on to future generations. Geography: Hong Kong, Singapore, United Arab Emirates and It is based on three main strands of research: a global survey of around 790 mass-affluent (with at least $100,000 in investable assets); high net worth (with at least $1 million in investable assets) and ultra high net worth individuals (with in excess of $3 million in investable assets); a series of in-depth interviews with United States were each represented by 100 respondents. France, Italy, Portugal, South Africa, Spain, Switzerland and the UK were represented by between 30 and 50 respondents each. An additional 116 respondents were generated from elsewhere in the world. experts on wealth and family, and a number of case studies. Our survey suggests that financial security for children remains a fairly important consideration for the wealthy, although there is recognition that sudden wealth at an immature age can cause problems. Many people are giving more thought to these Net worth: 20 per cent between $20,000 and $500,000 in liquid Please note that in some cases percentages used in the report may not equal 100, as survey participants were asked to select three choices. issues, for example by ensuring that wealthy benefactors receive financial education, or setting stipulations in their will. It The map on page 7 refers to the views of nationals living in is still all too common, however, for people to shy away from those countries. assets; 20 per cent between $500,000 and $1 million; 30 per cent between $1 million and $2 million; 20 per cent have more than $2 million in liquid assets; 10 per cent have more than $3 million in liquid assets. making decisions about what happens after their death. This can be a serious mistake. 30 31 Legal note Whilst every effort has been taken to verify the accuracy of this This document is intended solely for informational purposes, and information, neither The Economist Intelligence Unit Ltd. nor is not intended to be a solicitation or offer, or recommendation to Barclays Wealth can accept any responsibility or liability for acquire or dispose of any investment or to engage in any other reliance by any person on this report or any of the information, transaction, or to provide any investment advice or service. opinions or conclusions set out in the report. Any information within the report pertaining to the Wates and Chen families has been published with their express permission. Contact us For more information or to be involved in the next report email [email protected] Telephone +44 (0)800 851 851 This item can be provided in Braille, large print or audio by calling 0800 400 100* (via TextDirect if appropriate). If outside the UK call +44 (0)1624 684 444* or order online via our website www.barclays.com *Calls may be recorded so that we can monitor the quality of our service and for security purposes. Calls made to 0800 numbers are free if made from a UK landline. other call costs may vary, please check with your telecoms provider. Lines are open from 8am to 6pm UK time Monday to Friday. Barclays Wealth is the wealth management division of Barclays and operates through Barclays bank PLC and its subsidaries. www.barclayswealth.com Barclays Bank PLC is registered in England and is authorised and regulated by the financial Services Authority. Registered No. 1026167. Registered Office: 1 Churchill Place, London, E14 5HP. © Barclays Wealth 2007. All rights reserved. 32 33
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