Upgrade Period Service Impact Guide
Upgrade Period: 4PM Friday, April 28, 2017 through 8:30AM Tuesday, May 2, 2017
Upgrading our systems requires some downtime that may affect your everyday banking. Please review this
Service Impact Guide and our Service Availability Schedule as needed to minimize any inconvenience.
Potential Service Impact
Action Needed?
Type of Service
What You Need To Know
 JPEFCU branches will be closed all day Monday, May 1, 2017 and will
resume normal business hours on Tuesday, May 2, 2017.
 Shared Branching will unavailable during the Upgrade Period:
JPEFCU Branches
and Shared
Branching
HOME Branch
Online Banking,
Bill Pay, MOBILE
Branch Mobile
Banking and JEFF
Audio Response
Telephone Banking
JPEFCU Debit and
Credit Cards
ATMs
(mark if this
applies to you)

4PM Friday, April 28, 2017 through 8:30AM Tuesday,
May 2, 2017.
 Anticipate your cash needs for the Upgrade Period and withdraw
enough cash before 4PM, Friday, April 28, 2017.
 Make Branch Deposits before 4PM, Friday, April 28, 2017.
 Take care of special transactions – including wires, checks, etc. before
close of business on Friday, April 28, 2017.
 All electronic service options will be unavailable beginning at 4PM,
Friday, April 28, 2017 through 8:30AM, Tuesday, May 2, 2017.
 If you think you will need access to statements, transaction history,
check images, or other account information during this time, please
access what you need prior to 4PM, Friday, April 28, 2017.
 All services will resume 8:30AM Tuesday, May 2, 2017.

 Your JPEFCU Debit Card will continue to operate in Stand In limits
during the Upgrade Period.
 The Stand In limits are as follows:
$200 Regular ATM/POS Card Daily Cash Limit
$500 Debit Card Daily Cash Limit
$500 Debit Card/POS Daily Purchase Limit
 Credit Cards may be used as long as there is available credit on the
account.
 If you think you will need a large amount of cash during the Upgrade
Period, please withdraw the funds you need prior to 4PM, Friday,
April 28, 2017.

 ATMs will be operating in Stand In limits during the Upgrade Period.
 The Stand In limits are as follows:
$200 Regular ATM/POS Card Daily Cash Limit
$500 Debit Card Daily Cash Limit
$500 Debit Card/POS Daily Purchase Limit
 All JPEFCU ATMs will be operational in Stand In limits, however;
balances will not be available during the Upgrade Period.
 Deposits – Deposits made at a JPEFCU ATM after 4PM Friday, April 28,
2017 through 8:30AM Tuesday, May 2, 2017.will post to your account

Tuesday, May 2, 2017.
 The Website at www.JPEFCU.org will be available throughout the
Upgrade for Informational purposes only.
 JPEFCU’s HOME Branch Online banking link will be unavailable
beginning at 4PM, Friday, April 28, 2017 through 8:30AM, Tuesday,
May 2, 2017.

Loan Payments
 Loan payments you would have normally made in-branch on Monday,
May 1, 2017 can be made via the Night Depository.


Online
Applications
 Our online applications for new loans will be unavailable starting at
2PM, Friday, April 28, 2017 through 8:30AM, Tuesday, May 2, 2017.
 If you need to apply for a new loan, please visit any JPEFCU branch or
apply online prior to 2PM, Friday, April 28, 2017.
 We will resume accepting new loan applications when we resume
normal operations 8:30AM Tuesday, May 2, 2017.
Website