Workshops
n B2 Innovative and Cost Effective Regional Approaches
to Meeting Health Related Transportation Needs
Moderator: Dwight Mengel, Chief Transportation Planner,
Tompkins County Department of Social Services
Panelists: Allison Pierce, Director of IHS Coordinated
Transportation Services, Institute for Human Services; William
Wagner, Director, Mobility Management of South Central NY
This workshop will introduce those interested in cost-effective
regional models of providing transportation to health care that
includes a high level of service to rural counties and communities.
Connection to Care (CTC) is a five county program that provides
transportation to health care appointments using all available
transportation options. The target population is primarily rural
elderly individuals that are not enrolled in Medicaid. CTC utilizes
private funding, including passenger donations, foundation &
United Way support and fund raising to cover transportation
expenses. Workshop participants will learn about the history,
services and operation of CTC. The Institute for Human Services
Volunteer Driver Program provides transportation for nonemergency health care services or other critical needs. This
regional program provides transportation for both Medicaid and
non-Medicaid residents. Workshop participants will learn about
the development, services and operation of the Institute for
Human Services Volunteer Driver Program.
Suggested Audience: Philanthropic organizations interested
in support-ing mobility and access to health care, health care,
governmental and community leaders interested in learning more
about cost effective, regional models for providing transportation
service to health care, especially in rural communities.
n B3 The Shift in Health Care Reimbursement from Fee
for Service to Value Based Payment: Making the
Case for Including Support for Transportation &
Mobility Services
Moderator: Greg Rittenhouse, MPA, Care Compass Network
Panelists: Laura Gustin, Director of Systems Integration, United
Way of Greater Rochester; Douglas Ruderman, LCSW-R,
Behavioral Health and Managed Care Technical Assistance
Specialist, NYS Office of Mental Health
The Medicaid and Medicare Programs are in the process of
moving from fee for service based payments for health care
services to what is referred to as “value based payment”.
This workshop will provide an introduction to what value based
payment is and consider the role transportation and mobility
services could have in this new payment model. Presenters
will discuss how value based payment systems are evolving in
both physical and behavioral/mental health systems and how
transportation can help improve patient access and potentially
be included in the mix of support services funded through the
value based payment system. Other access strategies being
Workshops
developed, including mobile behavioral health services will also
be discussed.
Suggested Audience: Transportation and mobility management,
health care, care coordination and managed care providers,
behavioral health providers, governmental and community leaders.
Getting There:
A Conference on Bridging the
Transportation & Healthcare Gap
See A4 for presenters, program description, and suggested
audience.
n B5 Patient Transportation Needs: Staff Time and Cost
Impacts on Health Care Providers
Panelist: Annie DePugh, RN, BSN, System Director of Population
Health, UHS Hospitals; Julie Hall, RN, BSN, Team Leader-Care
Manager, Bassett Health Plan, Bassett Healthcare NetworkBassett Medical Center; Peggy Steinberg, ACSW, LSW Director of
Social Work, Lourdes Hospital; Thomas Parrotti, Care Coordination
Specialist, Case Management, Bassett Healthcare NetworkBassett Medical Center
Patient transportation needs can require healthcare staff attention
and time in multiple ways. Examples include: When patients are
discharged from a hospital stay or the emergency department;
when patients require frequent appointments for treatment and
may not drive or have sufficient resources to cover transportation
costs, and when Medicaid patients may need assistance in
arranging transportation through Medical Answering Services.
This workshop will identify the many ways that healthcare
providers get involved in patient transportation needs, the staff
time and financial impact of providing this support and also current
and emerging strategies for working cooperatively with mobility
managers, care coordinators, etc. to reduce the time and cost
burden on healthcare providers.
Suggested Audience: Healthcare and DSRIP administrators
and staff, mobility managers, transportation providers, others
interested in how patient transportation needs impact healthcare
staff time.
Register at: gettingthereconference.eventbrite.com
n Registration Fee: $40
n Registration Deadline: Wednesday, October 19, 2016
RHN/LS/PS/09/16/1K
Register at: gettingthereconference.eventbrite.com
n Registration Fee: $40
n Registration Deadline: Wednesday, October 19, 2016
n Continuing Education
n B4 Medical Answering Service – A How To Guide
(This workshop is also offered in Workshop Series A;
please register for only one time slot)
Moderator: Kara Travis, Senior Director of Patient and Partner
Engagement, Bassett Healthcare Network
Registration Information
October 26, 2016 7:45am – 4:30pm
Binghamton DoubleTree Hotel,
225 Water Street, Binghamton, NY
Registration Fee: $40
Access to transportation is a cornerstone of health,
aging in place, and community life. Distances to
employment, healthcare services and essential
needs can require up to an hour or more of travel
for many residents of the region. Transportation
expenses are often the second highest expense to
individuals and families after housing.
Applications to offer Continuing Education Credits have been
submitted to several professional organizations. This activity has
been submitted to Northeast Multi-State Division (NE-MSD) for
approval to award contact hours. Northeast Multistate Division
(NE-MSD) is accredited as an approver of continuing nursing
education by the American Nurses Credentialing Center’s
Commission on Accreditation. Binghamton University - SUNY,
Social Work Department SW CPE is recognized by the New York
State Education Department’s State Board for Social Work as an
approved provider of continuing education for licensed social
workers #0143. If you are interested in receiving credit for Certified
in Public Health (CPH), American Nursing Association (CNE) or
Social Work Continuing Contact Hours, please indicate such when
registering. There may be an additional fee for CEU’s. Details will
be included in follow-up correspondence.
n Refund Policy
Refunds, less a 10% processing fee, will be given for cancellations
made at least one week in advance. You may transfer your
registration to another person at no cost. Refunds cannot be given
for cancellations made less than one week prior to the event or
for no-shows. In the event you need to cancel or transfer your
registration, please contact Rural Health Network SCNY at
(607) 692-7669 or email [email protected].
n Getting There - A Conference on Bridging the
Transportation & Healthcare Gap is sponsored by:
This conference is designed to convene health
practitioners, transportation providers, community
leaders, philanthropic organizations, elected
officials, governmental service providers, and health
insurance companies to learn about and discuss the
opportunities and barriers surrounding transportation and healthcare access.The targeted counties
include Broome, Chemung, Chenango, Cortland,
Delaware, Herkimer, Madison, Otsego, Schoharie,
Schuyler, Steuben, Tioga, and Tompkins; however,
participants from other New York communities
are welcome.
Registration Deadline:
Wednesday, October 19
Excellus
Conference Schedule
Workshops
Workshops
7:45am n Registration & Continental Breakfast
Workshop Series A
n A3 The Role of Philanthropy in supporting Transportation
to Health Care, Food Access, and Other Destinations
Essential for Health
8:30am n Opening Plenary Session
The plenary session for the Getting There Conference
will include opening remarks and a warm up activity with
Thomas Kowalik, EdD, Conference Facilitator, a brief review
of conference purpose and goals with Jack Salo, Executive
Director, Rural Health Network of SCNY and the premiere showing
of a video produced by WSKG which tells the story of several
rural residents in our region and their transportation challenges.
9:30am - 10:45am n Workshop Series A (choose one)
11:00am - 12:15pm n Workshop Series B (choose one)
12:15pm n Lunch (choose an Entrée)
Oven Roasted Pork Loin with Apricots, Basil & Gin (GF)
Potato Gnocchi with Goat Cheese, Spinach,
& Roasted Red Pepper Sauce (V)
Spaghetti Squash with Vegetable Marinara (GF, VG)
1:15pm n Keynote Presentation:
Reaching Out in the Fog
When the future of transportation is uncertain, when medical care
incentives and business models are changing, this talk will supply
guidance and examples of transportation and healthcare entities
finding ways to work together to provide access to medical care.
Sheryl Gross-Glaser, Assistant Director, National Center for
Mobility Management, and Assistant Director, Community
Transportation Association of America.
2:15pm n Small Group Interactive Sessions
Conference registrants will convene by county to consider
scenarios of transportation need specific to that county. Each
county session will be co-facilitated by a mobility management
and healthcare team. Participants will work together to resolve
the transportation needs presented and to illustrate solutions
using the storyboarding technique. Part two of these sessions
will have participants consider, discuss and recommend how
a transportation tool-kit could be most effective for helping
patients, healthcare workers and other intermediaries in
bridging the transportation to healthcare gap. Please
indicate your choice of county when registering.
3:50pm – 4:30pm n Conference Closing Plenary
n A1 Health Action Priorities Network (HAPN) –
Making Transportation HAPN
Presented by: Phillip Ginter, LMSW, HealthlinkNY; Emily Hotchkiss,
MPH, Rural Health Network SCNY; Adam Hughes, MPH, HeathlinkNY; Jessica Krohn, LMSW, HealthlinkNY; Mary Maruscak, MPA,
Rural Health Network of SCNY; John Mazello, MPA, Human
Services Coalition of Tompkins County
The NYS Department of Health Population Health Improvement
Program (PHIP) is organized regionally and has been engaged
for the past two years in collecting health information and
identifying health disparities. The Health Action Priorities Network
(HAPN) is a PHIP project in the Southern Tier that has identified
transportation as a priority need and health disparity. The HAPN
team will describe the data collection and prioritization process
that resulted in transportation being identified as a priority. The
team will share transportation mapping tools available through
Community Commons that they are using in their work. The
workshop will provide a Healthy Communities Institute dashboard
demonstration that will show providers, mobility managers, etc.
across all 13 counties that there are resources they can use to
collect transportation related data in their regions. The HAPN team
will also discuss the transportation pilot project they are working
on to improve collection of patient transportation information
through primary care practices in each of the five HAPN counties.
Suggested Audience: Health care and public health agencies;
health planning organizations, philanthropic organizations, others
interested in transportation needs assessment information.
n A2 Innovative & Cost Effective Community Responses
to Meeting Health Related Transportation Needs
Panelists: Clare Parde, Executive Director, Columbia County
Community Healthcare Consortium; Dorothy Richter, MPA,
Executive Director, Community Care Network of Nichols;
Kristin Wells, Executive Director, Gadabout Transportation
This workshop will provide an opportunity to learn about three
innovative and cost-effective programs organized at the county
(2) and community (1) levels. Community Care Network of
Nichols, serves a small rural community in Tioga County with a
high level of volunteer transportation service, primarily to health
care. The Medical Transportation Program of the Community
Healthcare Consortium provides both Medicaid and non-Medicaid
transportation to health care for residents of Columbia County.
Gadabout utilizes a mix of volunteer and paid drivers to provide
both Medicaid and non-Medicaid transportation to residents of
Tompkins County.
Suggested Audience: Those interested in effective county and
local programs providing transportation services to both Medicaid
and non-Medicaid individuals to access health care. Much of the
service presented in this workshop targets rural populations.
Panelists: Diane Brown, Executive Director, Community Foundation
for South Central New York; Brian Byrd, MPA, Program Officer,
New York State Health Foundation
Many of the transportation disadvantaged residents in our region
are not enrolled in Medicaid, some do not drive and they may
not have the resources to pay for transportation to health care.
Medicaid recipients are entitled to transportation to healthcare
services but transportation to meet other needs essential to health
are not eligible, including transportation to pick up prescription
medication, food, or renewal of essential services (SNAP, WIC,
etc.). Public transportation is generally limited to population
centers or provides very limited rural services. This workshop
will explore the role of philanthropy and other non-traditional
funders in helping to meet the mobility needs of those not served
through Medicaid, aging rural populations and other transportation
disadvantaged individuals.
Suggested Audience: Foundation staff and board members;
community leaders, elected officials and governmental service
providers, transportation providers.
n A4 Medical Answering Service – A How To Guide
(This workshop is repeated in Workshop Series B)
Presented by: Russ Maxwell, President, Medical Answering
Service (MAS); Wayne Freeman, Vice President, MAS; Chas
McCarthy, Assistant General Manager, MAS; Jennifer DeLucia,
RN, Chief Compliance Officer, MAS
Responsibility for administration of Medicaid transportation
was transitioned from counties to New York State in 2013 - 2014.
Medical Answering Services has been contracted by NYS to
provide Medicaid transportation scheduling services and is
responsible for scheduling rides to healthcare for Medicaid
recipients throughout the region. This workshop will provide an
overview of Medical Answering Services and be of particular
interest to those who assist Medicaid patients. The workshop
will provide information on how the call and reservation process
works, tips for assisting patients when they call to schedule a ride
and, suggestions on how Medical Answering Services, healthcare
providers and mobility managers can work together to best serve
those in need.
Suggested Audience: Healthcare workers that assist patients
who access Medicaid funded transportation services, mobility
managers and others who are in a position to support the
transportation needs of individuals enrolled in Medicaid.
Workshops
n A5 Transportation Innovation in the Health
Insurance Sector
Presented by: Flora Castillo , C.H.I.E., myConnections,
UnitedHealthCare Community & State
This workshop will provide information on the innovative
myConnections™ pilot program, being implemented by
UnitedHealthcare. The myConnections™ pilot “ is a program
designed to improve access to essential community and social
support services for low-income individuals.” myConnections™
includes a transportation component which will be the focus
of the workshop. Other UnitedHealthcare access to healthcare
strategies will also be included in the presentation.
Suggested Audience: Those interested in addressing
transportation barriers to healthcare for low-income individuals,
healthcare administrators, mobility managers and transportation
service providers. Those interested in positioning transportation
services for the value based payment environment.
Workshop Series B
n B1 Rural Public Transportation, Mobility Management
and Access to Healthcare in New York State:
Where Have We Been and Where Are We Going?
Panelists: Shawn Yetter, Commissioner, Tioga County Department
of Social Services; Thomas Vaughan, Acting Director, Public
Transportation Bureau, Office of Integrated Modal Services, Policy
& Planning Division, NYS Department of Transportation (pending
availability)
The New York State Department of Transportation and the
Federal Transit Administration provide primary and essential
support to both public transportation and mobility management
services in the predominantly rural region of south central New
York State. This workshop will look at the history of rural public
transportation, including the impact of the NYS takeover of
Medicaid transportation on rural systems. The workshop will
provide information on how the NYS Department of Transportation
and the Federal Transit Administration are supporting access to
health related services for all through their support of both rural
public transportation and mobility management.
Suggested Audience: Policy makers and elected officials, public
and community health agencies, healthcare and rural planners,
philanthropic organizations (Federal transit administration
programs require non-federal match. Learn how your private
investment can help leverage federal funding).
Conference Schedule
Workshops
Workshops
7:45am n Registration & Continental Breakfast
Workshop Series A
n A3 The Role of Philanthropy in supporting Transportation
to Health Care, Food Access, and Other Destinations
Essential for Health
8:30am n Opening Plenary Session
The plenary session for the Getting There Conference
will include opening remarks and a warm up activity with
Thomas Kowalik, EdD, Conference Facilitator, a brief review
of conference purpose and goals with Jack Salo, Executive
Director, Rural Health Network of SCNY and the premiere showing
of a video produced by WSKG which tells the story of several
rural residents in our region and their transportation challenges.
9:30am - 10:45am n Workshop Series A (choose one)
11:00am - 12:15pm n Workshop Series B (choose one)
12:15pm n Lunch (choose an Entrée)
Oven Roasted Pork Loin with Apricots, Basil & Gin (GF)
Potato Gnocchi with Goat Cheese, Spinach,
& Roasted Red Pepper Sauce (V)
Spaghetti Squash with Vegetable Marinara (GF, VG)
1:15pm n Keynote Presentation:
Reaching Out in the Fog
When the future of transportation is uncertain, when medical care
incentives and business models are changing, this talk will supply
guidance and examples of transportation and healthcare entities
finding ways to work together to provide access to medical care.
Sheryl Gross-Glaser, Assistant Director, National Center for
Mobility Management, and Assistant Director, Community
Transportation Association of America.
2:15pm n Small Group Interactive Sessions
Conference registrants will convene by county to consider
scenarios of transportation need specific to that county. Each
county session will be co-facilitated by a mobility management
and healthcare team. Participants will work together to resolve
the transportation needs presented and to illustrate solutions
using the storyboarding technique. Part two of these sessions
will have participants consider, discuss and recommend how
a transportation tool-kit could be most effective for helping
patients, healthcare workers and other intermediaries in
bridging the transportation to healthcare gap. Please
indicate your choice of county when registering.
3:50pm – 4:30pm n Conference Closing Plenary
n A1 Health Action Priorities Network (HAPN) –
Making Transportation HAPN
Presented by: Phillip Ginter, LMSW, HealthlinkNY; Emily Hotchkiss,
MPH, Rural Health Network SCNY; Adam Hughes, MPH, HeathlinkNY; Jessica Krohn, LMSW, HealthlinkNY; Mary Maruscak, MPA,
Rural Health Network of SCNY; John Mazello, MPA, Human
Services Coalition of Tompkins County
The NYS Department of Health Population Health Improvement
Program (PHIP) is organized regionally and has been engaged
for the past two years in collecting health information and
identifying health disparities. The Health Action Priorities Network
(HAPN) is a PHIP project in the Southern Tier that has identified
transportation as a priority need and health disparity. The HAPN
team will describe the data collection and prioritization process
that resulted in transportation being identified as a priority. The
team will share transportation mapping tools available through
Community Commons that they are using in their work. The
workshop will provide a Healthy Communities Institute dashboard
demonstration that will show providers, mobility managers, etc.
across all 13 counties that there are resources they can use to
collect transportation related data in their regions. The HAPN team
will also discuss the transportation pilot project they are working
on to improve collection of patient transportation information
through primary care practices in each of the five HAPN counties.
Suggested Audience: Health care and public health agencies;
health planning organizations, philanthropic organizations, others
interested in transportation needs assessment information.
n A2 Innovative & Cost Effective Community Responses
to Meeting Health Related Transportation Needs
Panelists: Clare Parde, Executive Director, Columbia County
Community Healthcare Consortium; Dorothy Richter, MPA,
Executive Director, Community Care Network of Nichols;
Kristin Wells, Executive Director, Gadabout Transportation
This workshop will provide an opportunity to learn about three
innovative and cost-effective programs organized at the county
(2) and community (1) levels. Community Care Network of
Nichols, serves a small rural community in Tioga County with a
high level of volunteer transportation service, primarily to health
care. The Medical Transportation Program of the Community
Healthcare Consortium provides both Medicaid and non-Medicaid
transportation to health care for residents of Columbia County.
Gadabout utilizes a mix of volunteer and paid drivers to provide
both Medicaid and non-Medicaid transportation to residents of
Tompkins County.
Suggested Audience: Those interested in effective county and
local programs providing transportation services to both Medicaid
and non-Medicaid individuals to access health care. Much of the
service presented in this workshop targets rural populations.
Panelists: Diane Brown, Executive Director, Community Foundation
for South Central New York; Brian Byrd, MPA, Program Officer,
New York State Health Foundation
Many of the transportation disadvantaged residents in our region
are not enrolled in Medicaid, some do not drive and they may
not have the resources to pay for transportation to health care.
Medicaid recipients are entitled to transportation to healthcare
services but transportation to meet other needs essential to health
are not eligible, including transportation to pick up prescription
medication, food, or renewal of essential services (SNAP, WIC,
etc.). Public transportation is generally limited to population
centers or provides very limited rural services. This workshop
will explore the role of philanthropy and other non-traditional
funders in helping to meet the mobility needs of those not served
through Medicaid, aging rural populations and other transportation
disadvantaged individuals.
Suggested Audience: Foundation staff and board members;
community leaders, elected officials and governmental service
providers, transportation providers.
n A4 Medical Answering Service – A How To Guide
(This workshop is repeated in Workshop Series B)
Presented by: Russ Maxwell, President, Medical Answering
Service (MAS); Wayne Freeman, Vice President, MAS; Chas
McCarthy, Assistant General Manager, MAS; Jennifer DeLucia,
RN, Chief Compliance Officer, MAS
Responsibility for administration of Medicaid transportation
was transitioned from counties to New York State in 2013 - 2014.
Medical Answering Services has been contracted by NYS to
provide Medicaid transportation scheduling services and is
responsible for scheduling rides to healthcare for Medicaid
recipients throughout the region. This workshop will provide an
overview of Medical Answering Services and be of particular
interest to those who assist Medicaid patients. The workshop
will provide information on how the call and reservation process
works, tips for assisting patients when they call to schedule a ride
and, suggestions on how Medical Answering Services, healthcare
providers and mobility managers can work together to best serve
those in need.
Suggested Audience: Healthcare workers that assist patients
who access Medicaid funded transportation services, mobility
managers and others who are in a position to support the
transportation needs of individuals enrolled in Medicaid.
Workshops
n A5 Transportation Innovation in the Health
Insurance Sector
Presented by: Flora Castillo , C.H.I.E., myConnections,
UnitedHealthCare Community & State
This workshop will provide information on the innovative
myConnections™ pilot program, being implemented by
UnitedHealthcare. The myConnections™ pilot “ is a program
designed to improve access to essential community and social
support services for low-income individuals.” myConnections™
includes a transportation component which will be the focus
of the workshop. Other UnitedHealthcare access to healthcare
strategies will also be included in the presentation.
Suggested Audience: Those interested in addressing
transportation barriers to healthcare for low-income individuals,
healthcare administrators, mobility managers and transportation
service providers. Those interested in positioning transportation
services for the value based payment environment.
Workshop Series B
n B1 Rural Public Transportation, Mobility Management
and Access to Healthcare in New York State:
Where Have We Been and Where Are We Going?
Panelists: Shawn Yetter, Commissioner, Tioga County Department
of Social Services; Thomas Vaughan, Acting Director, Public
Transportation Bureau, Office of Integrated Modal Services, Policy
& Planning Division, NYS Department of Transportation (pending
availability)
The New York State Department of Transportation and the
Federal Transit Administration provide primary and essential
support to both public transportation and mobility management
services in the predominantly rural region of south central New
York State. This workshop will look at the history of rural public
transportation, including the impact of the NYS takeover of
Medicaid transportation on rural systems. The workshop will
provide information on how the NYS Department of Transportation
and the Federal Transit Administration are supporting access to
health related services for all through their support of both rural
public transportation and mobility management.
Suggested Audience: Policy makers and elected officials, public
and community health agencies, healthcare and rural planners,
philanthropic organizations (Federal transit administration
programs require non-federal match. Learn how your private
investment can help leverage federal funding).
Workshops
n B2 Innovative and Cost Effective Regional Approaches
to Meeting Health Related Transportation Needs
Moderator: Dwight Mengel, Chief Transportation Planner,
Tompkins County Department of Social Services
Panelists: Allison Pierce, Director of IHS Coordinated
Transportation Services, Institute for Human Services; William
Wagner, Director, Mobility Management of South Central NY
This workshop will introduce those interested in cost-effective
regional models of providing transportation to health care that
includes a high level of service to rural counties and communities.
Connection to Care (CTC) is a five county program that provides
transportation to health care appointments using all available
transportation options. The target population is primarily rural
elderly individuals that are not enrolled in Medicaid. CTC utilizes
private funding, including passenger donations, foundation &
United Way support and fund raising to cover transportation
expenses. Workshop participants will learn about the history,
services and operation of CTC. The Institute for Human Services
Volunteer Driver Program provides transportation for nonemergency health care services or other critical needs. This
regional program provides transportation for both Medicaid and
non-Medicaid residents. Workshop participants will learn about
the development, services and operation of the Institute for
Human Services Volunteer Driver Program.
Suggested Audience: Philanthropic organizations interested
in support-ing mobility and access to health care, health care,
governmental and community leaders interested in learning more
about cost effective, regional models for providing transportation
service to health care, especially in rural communities.
n B3 The Shift in Health Care Reimbursement from Fee
for Service to Value Based Payment: Making the
Case for Including Support for Transportation &
Mobility Services
Moderator: Greg Rittenhouse, MPA, Care Compass Network
Panelists: Laura Gustin, Director of Systems Integration, United
Way of Greater Rochester; Douglas Ruderman, LCSW-R,
Behavioral Health and Managed Care Technical Assistance
Specialist, NYS Office of Mental Health
The Medicaid and Medicare Programs are in the process of
moving from fee for service based payments for health care
services to what is referred to as “value based payment”.
This workshop will provide an introduction to what value based
payment is and consider the role transportation and mobility
services could have in this new payment model. Presenters
will discuss how value based payment systems are evolving in
both physical and behavioral/mental health systems and how
transportation can help improve patient access and potentially
be included in the mix of support services funded through the
value based payment system. Other access strategies being
Workshops
developed, including mobile behavioral health services will also
be discussed.
Suggested Audience: Transportation and mobility management,
health care, care coordination and managed care providers,
behavioral health providers, governmental and community leaders.
Getting There:
A Conference on Bridging the
Transportation & Healthcare Gap
See A4 for presenters, program description, and suggested
audience.
n B5 Patient Transportation Needs: Staff Time and Cost
Impacts on Health Care Providers
Panelist: Annie DePugh, RN, BSN, System Director of Population
Health, UHS Hospitals; Julie Hall, RN, BSN, Team Leader-Care
Manager, Bassett Health Plan, Bassett Healthcare NetworkBassett Medical Center; Peggy Steinberg, ACSW, LSW Director of
Social Work, Lourdes Hospital; Thomas Parrotti, Care Coordination
Specialist, Case Management, Bassett Healthcare NetworkBassett Medical Center
Patient transportation needs can require healthcare staff attention
and time in multiple ways. Examples include: When patients are
discharged from a hospital stay or the emergency department;
when patients require frequent appointments for treatment and
may not drive or have sufficient resources to cover transportation
costs, and when Medicaid patients may need assistance in
arranging transportation through Medical Answering Services.
This workshop will identify the many ways that healthcare
providers get involved in patient transportation needs, the staff
time and financial impact of providing this support and also current
and emerging strategies for working cooperatively with mobility
managers, care coordinators, etc. to reduce the time and cost
burden on healthcare providers.
Suggested Audience: Healthcare and DSRIP administrators
and staff, mobility managers, transportation providers, others
interested in how patient transportation needs impact healthcare
staff time.
Register at: gettingthereconference.eventbrite.com
n Registration Fee: $40
n Registration Deadline: Wednesday, October 19, 2016
RHN/LS/PS/09/16/1K
Register at: gettingthereconference.eventbrite.com
n Registration Fee: $40
n Registration Deadline: Wednesday, October 19, 2016
n Continuing Education
n B4 Medical Answering Service – A How To Guide
(This workshop is also offered in Workshop Series A;
please register for only one time slot)
Moderator: Kara Travis, Senior Director of Patient and Partner
Engagement, Bassett Healthcare Network
Registration Information
October 26, 2016 7:45am – 4:30pm
Binghamton DoubleTree Hotel,
225 Water Street, Binghamton, NY
Registration Fee: $40
Access to transportation is a cornerstone of health,
aging in place, and community life. Distances to
employment, healthcare services and essential
needs can require up to an hour or more of travel
for many residents of the region. Transportation
expenses are often the second highest expense to
individuals and families after housing.
Applications to offer Continuing Education Credits have been
submitted to several professional organizations. This activity has
been submitted to Northeast Multi-State Division (NE-MSD) for
approval to award contact hours. Northeast Multistate Division
(NE-MSD) is accredited as an approver of continuing nursing
education by the American Nurses Credentialing Center’s
Commission on Accreditation. Binghamton University - SUNY,
Social Work Department SW CPE is recognized by the New York
State Education Department’s State Board for Social Work as an
approved provider of continuing education for licensed social
workers #0143. If you are interested in receiving credit for Certified
in Public Health (CPH), American Nursing Association (CNE) or
Social Work Continuing Contact Hours, please indicate such when
registering. There may be an additional fee for CEU’s. Details will
be included in follow-up correspondence.
n Refund Policy
Refunds, less a 10% processing fee, will be given for cancellations
made at least one week in advance. You may transfer your
registration to another person at no cost. Refunds cannot be given
for cancellations made less than one week prior to the event or
for no-shows. In the event you need to cancel or transfer your
registration, please contact Rural Health Network SCNY at
(607) 692-7669 or email [email protected].
n Getting There - A Conference on Bridging the
Transportation & Healthcare Gap is sponsored by:
This conference is designed to convene health
practitioners, transportation providers, community
leaders, philanthropic organizations, elected
officials, governmental service providers, and health
insurance companies to learn about and discuss the
opportunities and barriers surrounding transportation and healthcare access.The targeted counties
include Broome, Chemung, Chenango, Cortland,
Delaware, Herkimer, Madison, Otsego, Schoharie,
Schuyler, Steuben, Tioga, and Tompkins; however,
participants from other New York communities
are welcome.
Registration Deadline:
Wednesday, October 19
Excellus