Most likely to occur by 2020? / Most disruptive possible occurrences?
Team: Alec Lamon ([email protected]), Dave Randle ([email protected]),
Caroline Couture ([email protected]), Trevor Lewis ([email protected])
Facilitator: Jaron Rhodes
Speaker: Warren P.
Most likely
Rank
1
Most Disruptive
Rank
0
B. Data centers retired
0
1
C. Increase in automated systems
1
0
D. President’s term will be up in 2019
2
0
E. Buildings will need renovations/replacements
3
1
F. Tuition increase impact
3
2
G. Cloud, VM*
5
3
H. Greater need for IT security*
6
5
I. Techie students
2
0
J. Hiring freeze due to economy/financial impact
1
3
6
4
L. Data driven decisions/analytics – statistics
3
1
M. Campus expansion/China*
4
3
N. Career progression – Comcast competition
1
0
4
3
P. Wireless infrastructure– video
2
1
Q. Mobile first devices*
4
3
R. Internet of more things
2
2
S. International student services
1
0
T. HPC
1
0
U. Optimizing departments
1
0
V. Healthcare/Benefits
1
0
Internal Factors
A. Student mental & emotional health
K. MOOC’s/digital learning – blended classrooms,
admission/VR*
O. Research data set analysis/management*
•
Big data, data curation
W. Consultants v.s. FTEs
1
2
X. Changes in higher education*–2 years, 4 years, etc.
4
2
Y. Shift in expectations from companies for students
3
2
Z. Energy consumption
1
2
Team: Stacey Lopez ([email protected]), Brian Doherty ([email protected])
Facilitator: Josh Beeman
Speaker: Paul Wedner
Internal Factors
A. Change Education Delivery Models: Online masters – students
Most Likely
Rank
3
degreed through technology
1) (everything to do with education)
2) Different learning meetings (FUP class. online, etc.)
B. Hybrid/excel program – a lot more support needed
C. Student/faculty interest in customized experience = creating their
own tools (instructional)
D. Changing expectations about learning admin (personal)
•
1
Data – need to see data from across the org → all units
E. More tech in classrooms
2
F. Pressures driven by NGSS → rebuilding process (i.e. like Ben
2
financials)
G. Faculty + IMR. Global engagement
H. Turnover in presidency and other personnel
1
I. Further adoption of cloud – based computing and outsourcing (admin
1
+ tech + reset)
J. Ubiquitous networking (IOT) + subsequent security risks
1
K. Continued drive for cost containment and efficiency
2
L. Ongoing facilities/building driver
M. Physical security
N. Litigation challenge to not-for-profit
1) Increase compliance req’s
O. Penn, PSOM,/UPAS Balance and growth
P. Social media – student expectations
1
1
1
Team: Paul Weidner ([email protected]), Smith Ragsdale ([email protected]),
Terrance Morrison ([email protected]), Julie Shuttleworth ([email protected]),
Dan Hill ([email protected])
Facilitator: Jim Choate
Most Likely
Rank
Most Disruptive
Rank
3
1
B. Regulatory changes re computing+ financial+ HR*
5
4
C. Internet of things/biology
2
2
D. Increased use + awareness of technology
1
2
E. Expectations (“constituent” better alumni/faculty)
2
1
F. Increase reliance on vendors*
3
1
G. Quickly changing client technology*
2
4
H. Global changing client technology
4
2
External Factors
A. Instability and/or expulsion of foreigners from
China
I. Faster vendor flipping
1
J. Transportation
1
K. Changing workforce
4
2
L. Comcast
2
3
M. Security incidents°
9
3
N. More with less
2
2
O. IAAS - increase availability, decrease cost
1
P. More integration
2
Q. Social media and Penn reputation (data privacy)
4
R. New educational models that increase competition
4
S. Global marketing (educ., research, etc.)
1
T. Global economy°
6
* = most likely
° = most disruptive
2
Team: Jackie Binstead ([email protected]), Warren Perofsky ([email protected]),
Didi Sariyska ([email protected]), Diane Scipio ([email protected]),
Kris Varhus ([email protected])
Facilitator: Jim Johnson
External Factors
A. All including “federal” funding for research
B. Dynamic technology – innovation, keeping pace,
funding, retiring, risk
Most Likely
Rank
0
3
C. Educational/learning – how they learn, variety
(traditional/online), flexibility of learning
2
(MOOCS)
D. Support for students – aid, international
1
E. Security of systems* - how do we stay ahead
0
F. Globalization of economy
1
G. Communication strategy – compelling argument
for more resources
H. Mobile tech increase
I. Cut costs → move automation – more systems/less
humans
0
1
1
J. Security* - id theft, theft of university resources,
unauthorized system access, recovery/back
4
up/business continuity
K. More 24/7 availability of systems/data – students,
faculty/staff, all affiliates
2
L. Social media – staying current, how to leverage it
1
M. Access to information in a transparent world
0
N. Legislative impact
O. ROI for education
P. Return on investments –AIF
Q. Health care impact on education
Team: Jared Venezia ([email protected]), Melisa Miller ([email protected]), Marilyn
Spicer ([email protected]), Susan Kennedy ([email protected]),
Dave Vern ([email protected]), George Fox ([email protected])
Facilitator: Dan Hawryschuk
Speaker: Bob Curry ([email protected])
A. All traffic wireless
Most Likely
Rank
0
B. Better infrastructure
1
C. Everything faster/cheaper
0
D. Data & automated decisions
1
E. Internet of things
1
F. Security/privacy
6
G. Regulation & governance
5
H. Partnerships (strategic)
1
I. Skins for success
0
J. Shift in where the work is done
0
K. Contract labor as first line for some work
1
L. Budget model
3
M. Smart city
3
N. Retention
5
O. Enabling metrics and reporting to inform decisions
4
P. Big data
0
Internal Factors
Q. Managing the sprawl of equipment, increase of
devices and tracking them
R. Data shaping between systems
2
2
Team: Cathy DiBonanentura ([email protected]), David Domico ([email protected]),
Andrew Lashin ([email protected]), Barak Zachary ([email protected]),
Facilitator: Dawn Augustino
Speaker: Mary Spada ([email protected])
External Factors
A. Jump in online learning
Most Disruptive
Rank
4
B. Impact of students coming in (very savvy)
C. Self-service “in the cloud”
2
D. Communication tools will be different
4
E. We do not know what social media will be like in
5 years – how do we work it into the student
4
experience?
F. Access to all students, expect access without
having to go to different places
G. Trends will impact research community; multiple
generations in research community
1
H. Cannot continue to increase tuition
I. Student expectations will be high due to tuition
cost
J. Regulations and security data
2
2
K. New export control regulations, data act, title-9
L. Increase in international and global research
collaboration increases need for secure data
M. Regulations around AOA compliance; will
increase
1
3
N. New and increased data reporting to federal
government (better data warehouse and integration
1
of data across campus)
O. Easier access to data: hyperion, better access,
control “system sprawl”, better tools + hooks into
1
data, easier access without barriers to data and
keep secure balance between sharing + compliance
P. Technology changes and new tools to access data
2
Q. Security risks of the future – what are they?
3
R. Web filtering
S. Service providers – success + failure
*accessibility – low SE
•
Diverse student economic
2
Team: Dominic Pasqualino ([email protected]), Ben Geevarghese ([email protected]),
Yanatha Desouver ([email protected]), Grover Mckenzie ([email protected])
Facilitator: Donna Milici
Speaker David Siedell ([email protected])
External Factors
Most Likely
Rank
A. Regulatory requirements – changing, increasing
cost of living
•
ADA – how it affects websites, learning
•
Accreditation orgs requiring curricular changes
B. Cost of living increase
•
Affordability of higher education
4
2
C. Student needs growing
•
Amenities, concierge
•
Competition
•
Creative scholarship and funding models
•
More learner focused models
D. Changes in learning technology
•
Rise of ed. consortiums & private corporations
•
Tech good, bad, ugly
•
Hacking & data privacy security
•
Internet of things
3
E. International growth (i.e. PWCC)
•
Becoming a research tech destination, given
increased partnerships
F. Employment competition–finding & retaining staff
G. Partnership (strategic) city ↔ university
2
H. Grant funding, agency, politics
2
I. Competing land & space development
2
*revisiting tenure (ALL)
Team: Anne Marie DelRossi ([email protected]), Mike weaver ([email protected]),
Kay McDonnell ([email protected])
Facilitator: Kirk Trasborg
Speaker: Chris V.
Most Likely
Rank
4
Most Disruptive
Rank
2
B. Growth of cloud (security of policy)
5
3
C. Continual legislation esp. in HR
2
3
D. Refreshing institutional systems
1
2
E. Growth in mobile
3
F. Security – greater investment/challenges
3
Internal Factors
A. Distance learning growth (profit)
1
G. JIT training*
H. Demographics of workforce changing
3
I. Planning for succession
1
J. Change in how research funds are distributed
K. Tighter tuition
2
6
L. Career pathing/talent retention
3
1
M. IAM integrated into services across university
1
1
N. Bridging/clarification of academic/admin
computer
1
O. Space crunch – tech + people
0
5
P. Tech haves and have nots
1
2
Q. Telecommuting
1
Facilitator: Gary Delson
External Factors
A. More IT staff turnover (training/return)
B. Research computing
Most Likely
Rank
1
1
C. More flexible in application architecture
D. More online/hybrid for fee programs
4
E. Less openness/sharing of data (security)
F. More collab/common solutions/IAAS
3
G. More self-service options (i.e. servers)
H. More customized education delivery (Naptive)
I. More analytics + outcome-based education
2
J. Expand partnerships: other univ. int. domestics
1
K. Consolidation of communications ( voice, data,
IM)
2
L. More data visualize + spatial analytics
1
M. Consolidation of data centers
2
N. Master data management (modernization) – data
wise
O. IT funding via allocated ions (central)
P. Increase demand for customized APP.
Development
Q. Ongoing focus on data security issues/concerns
R. IT job structure – improve and consolidate
(industry)
2
1
2
4
1
S. New identity management system (easier than
Pennkey)
T. CRM: development/sharing and consolidation
1
Closing Discussion - How else can we continue to collaborate with Schools/Centers in Strategic
Planning for IT?
-More collaboration
I.
II.
Explore what we prefer to have happen
Collective setting priorities for the university
III.
Invest for the protection or invest to drive outcome
IV.
Pay attention to the lower vote totals
-How can we collaborate and share?
-Creative ways to continue dialogue?
•
What would we like to see happen? How can we shape our future?
•
Infinite demand for IT support and relatively limited resources.
a. How to set priorities
b. Aligning at high level and pull down to tactical
c. How to work together better to optimize
•
Same are responses to threats, same are ways to capitalize on opportunities
a. How to invest and protect or capitalize on opportunities
•
Don’t lose the stuff that didn’t get the high votes
a. All will be in the stew we report out