HSCN Solution Overview

HSCN Solution
Overview
Version 3.0
Published 12 April 2017
Copyright © 2017 NHS Digital
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1.1.
Contents
1.1
Scope of this document
3
1.2
Reader Pre-requisites
4
2
HSCN Overview
5
3
N3 Services Scope
8
4
3.1
Introduction
8
3.2
Current N3 Scope
8
HSCN Architecture
15
4.1
Introduction
15
4.2
Architecture Principles
15
4.3
Logical Network Topology
16
5
HSCN Consumer Solutions
43
6
HSCN Obligations Framework
44
7
References
45
Table of Figures
Figure 1: N3 Logical Topology ............................................................................................ 9
Figure 2: Target State ......................................................................................................... 16
Figure 3: Transition State .................................................................................................. 20
Figure 4: HSCN Interconnection Routing Patterns.......................................................... 31
Figure 5: HSCN Traffic Flow Examples ............................................................................ 32
Figure 6: HSCN Advanced Network Monitoring Service ................................................. 39
Figure 7: Security Telemetry Flow .................................................................................... 41
Figure 8: Security Monitoring Points ................................................................................ 42
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1.1 Scope of this document
This document provides an overview of the HSCN solution.
Further information about the operational design and the HSCN Capabilities that will deliver
the services is detailed in the HSCN Operational Design Overview.
The HSCN Solution is summarised to enable all stakeholder groups to understand:

What technical services are being supplied as part of the HSCN; and

How the HSCN services will replace the incumbent services.
So that:

The HSCN Programme Board can, on behalf of Department of Health, assure that the
HSCN Solutions meets their strategic requirements;

The Programme can confirm that the HSCN Solution meets requirements;

Consumers understand what will be the replacement technical solution for their
current service;

Suppliers can understand the technical capabilities they will deliver; and

The Solution Design team can develop the detailed design (e.g. level 3 and below).
This document details the approach for the transition of services from N3; maintaining
seamless continuity of network services and transitioning to new supplier services. The
longer term strategy for network delivery and wider innovation are not included.
This document includes as follows:
Section 1
Document Purpose
This section
Section 2
HSCN Overview
An overview of the HSCN and its key objectives
Section 3
Current N3 Scope
An overview of the current N3 services that will be
transitioned to HSCN services
Section 4
HSCN Architecture
An overview of the HSCN Architecture that describes
the scope of the services to be delivered. This includes
an overview of the separate network components that
connect the HSCN together.
Includes descriptions of the network components.
The architecture detailed in this section represents a
Target State for the new service, and details a
Transition State for the migration of services from the
current N3 service. There are a small number of
pending strategy decisions that will determine final
target state. (See Section 4.3.1.3)
Section 5
HSCN Consumer Services
A brief description of the services that HSCN
Consumers will receive.
Section 6
HSCN Obligations
Framework
A brief description of the HSCN Obligations Framework
that will govern the technical and operational inter
supplier working of the HSCN Components to deliver
the network services required.
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Section 7
References
References to documents in the HSCN solution set.
1.2 Reader Pre-requisites
None, though the Solution Overview should be read in conjunction with the Operational
Design Overview [Ref 1].
Copyright © 2017 NHS Digital
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2 HSCN Overview
The stated vision of the Health and Social Care Network (HSCN) Programme is:
“HSCN will enable a future where health and social care unite to transform patient care and
services through the provision of greater connectivity, putting data and information at the
fingertips of clinicians, health and care professionals and citizens”
The HSCN programme was established by the Department of Health (DH) in July 2014 to:

Manage the exit from the existing N3 contract by 31 March 2017;

Provision successor services to those currently provided under the N3 contract;

Manage the transition to successor services; and,

Establish a network solution capable of supporting the evolving health and social care
landscape.
The scope of the proposed investment covers English NHS-funded healthcare providers,
including public and private organisations covered within the scope of current N3 provision,
and social care providers in England. The scope excludes providing network connectivity to
Scotland, Northern Ireland, Wales and the Isle of Man; however connectivity between
networks will be required.
The user scope for N3 has developed significantly since the original N3 business case in
2004, which focused principally on healthcare organisations. With the introduction of the
Health and Social Care Act 2012, health and social care is provided through a wide range of
organisations, including councils, other local government bodies, and charities and voluntary
organisations.
HSCN will provide a reliable, efficient and flexible way for health and social care
organisations to access and exchange electronic information. By reducing cost and
complexity, standardising networks, enabling service sharing and extending the parameters
of collaborative working in different organisations, it will save money, enable information to
be reliably shared and help staff work together in more effective and efficient ways.
HSCN provides the robust yet flexible foundation layer upon which transformed health and
social care services can be built. It aims to support a world where anyone involved in the
delivery of health and social care services can access the information and services they
need to do their job from any location at any time and without the need for complex, bespoke
and expensive ICT arrangements.
HSCN is designed to support the aspirations set out by the Department of Health and NHS
England through the Five Year Forward View and National Information Board – Personalised
Health and Care 2020 as well as NHS Sustainability and Transformation Plans and Local
Digital Roadmaps. These strategies cite increased levels of collaboration and integration
between health and social care providers as essential to driving improvements and
efficiencies. Improved information sharing and the ability to work flexibly to deliver joined up
health and social care services to citizens and patients are common features across all these
initiatives. The HSCN programme will put in place the underlying standards, infrastructure
and services that the wider integration of health and social care.
HSCN will create a marketplace for numerous suppliers to compete to deliver standardised,
interoperable, better, faster and cheaper connectivity services to health and social care
providers. By devolving both the responsibility and the funding for commissioning HSCN
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connectivity services, it will empower NHS organisations to buy what they need from the best
suppliers and in collaboration with both NHS and non-NHS delivery partners.
The stated spending objectives within the FBC are as follows;






Support the move from N3 to a new service whilst ensuring future innovation is built
in.
Provide integrated connectivity to enable wider health and social care organisations to
access national health IT services.
Deliver a smaller service – that only provides from the centre the infrastructure
needed to enable network connectivity across the health and social care system.
Create a competitive marketplace for interoperable and cost effective network
services.
A better value for money service – utilise the purchasing power of Government to
improve value for money and get the best possible price in part by disaggregating the
different parts of the network components to enable a wider variety of suppliers to bid
for the work.
A shorter contract length that enable more regular market testing to drive down costs.
The HSCN Solution needs to enable the programme’s spending objectives; foremost of
which is:
“Support the move from N3 to a new service whilst ensuring future innovation is built in.”
It will do this by delivering the following technical solution services:
Establishment of a disaggregated, multiple provider network architecture (See Section 4);
Defining HSCN Obligations Framework that will require the HSCN services to meet the
HSCN Obligations, Policies and Standards;
Defining HSCN Obligations, Policies and Standards that enable safe, reliable and efficient
interoperability;
Establishing an HSCN Compliance Operating Model to allow multiple network service
providers to offer HSCN Services that meet the HSCN Obligations;
Enabling a more open marketplace with multi providers and increased local empowerment
for consumers to choose HSCN services;
Supporting the creation of virtual ‘Community of Interest’ or ‘Regional’ networks where the
majority of collaboration and data sharing will take place;
Establishment of a hybrid backbone architecture for Internet and national private traffic (see
Section 4);
Supporting early migration to the Internet as the primary data transit mechanism for health
and social care information;
Reducing the size and cost of a centrally provided private core network, whilst continuing to
support national applications and services that need the availability and performance of a
private network;
Bringing Internet provision within the scope of a layered security monitoring approach;
Improve the cyber defence capability by supplementing the activities carried out by the Data
Security Centre – please see HSCN Operational Design Overview [Ref 1];
Delivering core supporting technology services such as DNS/NTP; and
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Delivering a controlled and stable transition from current N3 services to the replacement
HSCN services
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3
N3 Services Scope
3.1 Introduction
In order to fully understand the scope of the HSCN programme it is necessary to understand,
at a high level, the nature of the existing N3 provision in terms of the technical capabilities
that currently support the Health and Social Care connectivity needs.
The boundary of scope for the HSCN Programme has been established to enable the
programme’s strategic objectives (see Section 1); foremost of which is:
“Support the move from N3 to a new service whilst ensuring future innovation is built in”.
This Section will detail the current scope of N3 technical services. Section 4.4 includes
details on which HSCN services will be used as the migration vehicle where required.
3.2 Current N3 Scope
N3 provides a high quality, fully managed, Wide Area Network (WAN) and has over 40,000
direct, virtual and aggregated connections. These services consist of direct access
connections, VPN connectivity and connections that link to N3 via an Aggregator.
The NHS relies on reliable network connections to support national systems such as GP
clinical systems, regional systems such as digital imaging and local systems such as patient
administration. Health and social care delivery now involves the private sector, local
government and allied professions such as opticians, dentists and pharmacists; and is
further expanding with AQP providing NHS services and increasing integration with social
care. A number of these services are already delivered over N3.
There are Gateways to other Government networks (e.g. Janet and MoD) and the Internet.
This Section summarises the current scope of the N3 service, and as such what is required
to be transitioned to a new HSCN service. Figure below is an abstraction of the N3 network
and how it provides network connectivity services in various ways to a number of customers
across Health and Social Care. It also illustrates the services, plus the variety and complexity
in which those services are consumed:
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PSTN / Mobile
SWAN
Remote
Access
GCSx
Internet
IoM
Janet
National
Applications
DC
N3 Core
MoD
KEY
Inner Core
Access
PoPs
N3 Access PoPs
Third Party
Data
Centres
Wales
N3 Core PoPs
Access
PoPs
Pharmacy
Gateways to other
networks
Aggregator
External Networks
Access Layer
Independent Health
Providers
DSL
PoPs
Third Party
Suppliers
Hospital
Broadband
Aggregation
Independent Health
Providers
COIN
Data centre services –
connect directly to N3 Core
Non-NHS services e.g.
Third Party Suppliers or
Independent Health
Providers
NHS Trust sites e.g. acute
hospitals or mental health
services
GP Practice
Local
Government
External partners e.g.
pharmacists / optiicians
Hospital
Third Party
Suppliers
Community Clinic
GP Practice
Community Clinic
Local
Government
GP Practice
NHS CCG sites e.g. GP
Practice medical centres or
community clinics
Local Government sites
e.g. Social Care
services
Third Party
Suppliers
Figure 1 - N3 Logical Topology
It is available 24hrs a day, 7 days a week for 365 days per year. The service is delivered in
accordance with NHS Digital Policy and Standards.
The original design and key aims of the network were to provide a stable and flexible
infrastructure to support the work of the National Programme for IT (NPfIT) applications and
services. The nature of the services and applications supported by the network has changed
over this period, and requires revision under HSCN.
3.2.1 Supply Model
N3 is an ‘integrator’ model where the supplier (BT) acts as an intermediary between the
requirements of network users and the range of telecoms services available from subcontractors and takes responsibility for service delivery. There is no customer choice on the
supply chain.
The N3 Service is structured as a combination of Foundation and Catalogue Services.
Foundation Services are:
Predominantly over-arching management services;
Paid for centrally; and
Include: helpdesk; end-to-end service level reporting; network management; access control
management; technical management e.g. IP Addressing allocations and management;
problem management; fault resolution; technical design; catalogue management; user
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groups; customer satisfaction surveys; specialist customer engagement staff; liaison with
other national health informatics suppliers etc.
Catalogue Services:
Services available to order by service consumers from BT.
Funded by DH and/or customer organisation. Allocation of DH funding against N3 Catalogue
Services was originally governed by the N3 National Allocation Algorithm (NAA) and
whilst this is principally still the case, allocation has developed into a more flexible
arrangement by custom and practice to allow local top ups for additional services.
Consist of a multiplicity of options – there are a large number of standard Catalogue
Services (“standard reference configurations”) in regular day-to-day use. Customers can
also bespoke their requirements from these standards.
Are reassessed, and where appropriate refreshed every two years with revised pricing to
reflect the market value at the time of call off and changes in technology available.
Provide only Wide Area Network access and capacity and overlay services. Provision of LAN
(Local Area Network) connectivity within a site, clinical applications and any hardware
and software associated with the applications is outside of the scope of N3.
3.2.2 Network components
N3 Components
N3 Core
N3 Connectivity as
follows:

Description
The main distribution layer network providing the NHS private
network services
A range of varied customer connections to support connectivity
and data sharing across all parties involved in health delivery.
These are based primarily on Ethernet and DSL services.
Data centre connections that host national applications e.g. Spine,
NHSMail. Under the service control of NHS Digital.

National
Application Data
Centre
Connections
Third Party
Application Data
Centre
Connections
NHS N3 Customer
Access
Connections
Non-NHS N3
Customer Access
Connections
N3 COINs

Third Party COINs
As above, but not delivered by N3 and so the only N3 service
provided is the gateway connection into the N3 Core managed as
a single N3 Connectivity service



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Data centre connections procured and funded by third parties who
offer application services to health customers
NHS customer site access connectivity e.g. hospitals, clinics, GP
Practice medical centres
Non-NHS customer site access connectivity e.g. Local Authority
Social Care sites, third party service providers
Community of Internet Networks that provide closed user group
private network to a set of sites with one gateway connection into
N3 Core. These mostly consist of NHS end customer sites but
can include third party connections and non-NHS sites.
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
Aggregators
Commercial third parties who provide aggregated connectivity for
a large number of other parties such as pharmacies

National Gateways
N3 supports a number of National Gateways to external networks
N3 DNS / NTP services
Technology services to support interoperability for applications
that transit the network
N3 Overlays
Value added application services that transit over the network.
These are generally funded by customers, with a number of
exceptions where procured for national NHS services or as part of
GP ICT services

VPN services that provide a regional or organisation specific
closed user group virtual private network over N3 for a set of end
sites.
VPN services –
internal network
site to site VPNs
For example, small VPN services linking one main site to 2-5
other sites, used to support link branch GP Practices sites to the
main site, or larger VPN services for COINS.

Remote Access –
include external
token VPNs
VPN to Remote access gateway and VPN extensions and VPN
tokens to support remote access by users to their N3 connected
sites from internet and mobile locations.
Includes an option for non-NHS users to remotely access N3
services from their third party networks. Note this service shares
internet service components with the Internet Gateway.

Wi-Fi / LAN /
Firewall
Local site network services for managed LAN / Wi-Fi and firewalls.
Note that this has largely been taken up for services
commissioned by NHS England at a national level and are not
rolled out to larger parts of the NHS.

Voice
Voice service for IP Telephony

Video
Conferencing
MeetMe, WebEx
Video conferencing services
Mobile Health
Worker
Devices and remote access network integration to support users
working with mobile devices and remotely from N3 connected
sites


Collaboration tools for end users
3.2.2.1 N3 Core
N3 is delivered as 5 Core Points of Presence (Core PoPs) that are connected as an ‘inner
core’ network. These are connected to 59 Access Points of Presence (Access PoPs) in
England to underpin the national connectivity of N3 and collectively form the N3 Core
Network. The current core of the network is commercially provisioned to provide a capacity
limit of 30GB for NHS traffic and it is one of the largest VPN networks in Europe.
Routing over the N3 network provides access to the range of supported types of consumer
as follows:
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NHS Customers
For NHS Customers this means connectivity to the Internet, national systems (e.g.
Spine / GPSoC) and any agreed other services available over N3 (third party
application providers e.g. Burnbank, or shared patient systems (e.g. NHS Acute trust
results service available to GPs) and interconnects for data sharing with external
government entities (e.g. Janet, SWAN). NHS Customers are unconstrained by the
network, all services are accessible.
Third Parties
For Third Parties (e.g. external user of NHS systems like Hospices or private
commissioned out of hours services, suppliers of 3rd party applications such as
Burnbank) access is provided but restricted to the business needs of that customer to
what they need to consume or provide. No internet access is provided for these
customers.
N3 operates as a hub and spoke network model delivered by one prime supplier; routing all
traffic nationally to the access layer and between access PoPs over an inner core network.
This does not natively support flexible inter-organisation connectivity routes; the current
governance arrangements constrain multi party connectivity with a requirement to raise
Change Requests to enable routing between endpoints.
3.2.2.2 N3 Connectivity
N3 has circa 14,000 end customer connectivity orders that are live as direct access
connections (access circuits connected to access PoPs on the N3 Core). Of these, there are
approximately 8750 broadband access services, and 5000 ethernet access services.
The vast majority of the sites connect to N3 Access POPs using a range of connectivity
options ranging from xDSL (Digital Subscriber Links) for small sites to high capacity Ethernet
connections for large sites. Strategic data centres connect directly to N3 Core PoPs.
National Application Data Centre Connections
Data centre connections that host national applications e.g. Spine, GPSoC. These are
included in the provision of 30GB capacity on the N3 Core.
Third Party Application Data Centre Connections
Data centre connections procured and funded by third parties who offer application services
to health customers. Note that these services self-fund extra capacity on the N3 Core above
the centrally funded 30GB. This extra capacity is currently 6GB.
NHS N3 Customer Access Connections
There are approximately 8,000 GP site connections. The remainder are connecting sites for
other NHS organisations (Acute, Mental Health and Community services).
Non-NHS N3 Customer Access Connections
There are a number of non-NHS access connections. For example, Local Authority sites
(social care) or independent sector organisations such as third party ICT suppliers,
independent health providers or pharmacies.
These services have a controlled access to N3 services and are self-funded.
Community of Interest Networks (COINs)
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A number of NHS Organisations have formed Community of Interest Networks (COIN) to
meet both local and national requirements. COINs are bespoke builds, initiated from
templates that are based on standard reference configuration designs and are connected
into the core with geographic diversity by resilient gateway connections. There are
approximately 70 N3 COINs. Of the 14,000 connection orders circa 3,600 are internal N3
CoIN connections that provide regional networks and are not directly connected to the N3
Core. Each CoIN has a resilient access connection onto the N3 Access Layer shared by all
the locally connected sites.
There are a number of independently provided regional COINS delivered under local
contracts that are not part of N3 services, but who also have a resilient access connection to
N3 Core.
Aggregators
These are commercial organisations who are accredited to aggregate N3 connectivity for
other external parties. The connected organisations share a gateway connection to N3
Core, securely managed and controlled by the Aggregator. The connected organisations
therefore do not have a direct access connection into N3.
Examples of the services that are onward provided by the aggregated connectivity include:
 Pharmacies
 Opticians
 Third party suppliers of services to NHS customers.
National Gateways
N3 provides a number of National Gateways to other networks. The gateways are
summarised below:



Internet Gateway – for all outbound internet traffic
PSTN/Mobile – for linking telephony services and mobile access into N3
Remote access – to support users connecting via VPN to services on N3 from public
networks
 Government Connect Secure Extranet (GCSx) – for routing to other government
networks
 Ministry of Defence (MOD) – specific gateway to the MoD network
 Joint Academic Network (Janet) – academic connection
 Scotland (SWAN)
 Wales
 Northern Ireland
 Isle of Man
3.2.2.3 N3 DNS/NTP
N3 provides the authoritative Domain Name Service (DNS) and Network Time Protocol
(NTP) services.
3.2.2.4 N3 Overlays
The N3 network supports a number of application overlays:

Voice services;
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


Video and conferencing;
Remote access services – VPN services to support customers remotely accessing
their own networks from the internet. These are indirect connections onto N3 via the
internet; and
Mobile services – services to support remote access via mobile networks e.g. secure
desktops with 3G services and VPN access over N3. These are indirect connections
onto N3 via the mobile gateway service.
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4
HSCN Architecture
4.1 Introduction
The Architecture detailed in this section represents a Target State to migrate the N3 service,
beyond which we are not intending to document further transitions because these are
subject to pending strategy decisions.
The Architecture will deliver a range of new technical components to migrate N3 services.
This Section details the new HSCN Components and the transition approach for migrating
N3 services to this new architecture.
4.2 Architecture Principles
The following principles underpin the network architecture:










The HSCN architecture will be "open" to all Health and Social Care users and their
partners with a valid need to connect without favour and on an equal access basis;
The HSCN architecture will not constrain or mandate the number of network service
providers in any way, subject to network service providers compliance to the HSCN
Obligations;
No HSCN service provider shall be able to technically constrain or block any other
HSCN service provider;
The HSCN will utilise public networks in preference to private networks, except where
business requirements dictate otherwise;
Private backbone services will be as small as possible, consistent with the business
needs for a backbone, with the capability to reduce further as business needs evolve
over time;
HSCN will provide the capability to support fixed, mobile and remote access by its
users;
HSCN will support IP based applications and services (e.g. multi-media voice, video
and data);
Designs will include adherence to GDS Network Principles [Ref 5];
HSCN will be available 24hrs a day, 7 days a week for 365 days per year; and
HSCN will provide security controls at the network layer to protect its own security,
integrity and availability as a transport mechanism.
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4.3 Logical Network Topology
4.3.1 HSCN Target State
The following diagram outlines the HSCN topology for the migration of N3 services:
Access Connectivity
DC
Consumer
Network 2
Consumer
Network 1
Authoritative
Technology
Services
HSCN ISP
HSCN ISP
Public routing
DC
Peering
Exchange
Data Security
Centre
Network
Analytics
HSCN ISP
HSCN ISP
Advanced
Network
Monitoring
Internet
External
Network
Gateway
Consumer
Network 3
Consumer
Network 4
DC
Access Connectivity
HSCN Components
Figure 2 - Target State
4.3.1.1 HSCN Components
The HSCN will consist of the following Components:

A number of Consumer Networks (CNs) that provide WAN routing between
HSCN endpoints and access connectivity for end sites [note diagram has only
4 for illustration purposes]:
o HSCN Access Connectivity for individual sites/organisations (e.g. NHS
Hospitals, Primary Care, Community & Mental Health, Clinical
Commissioning Groups (CCG), Care Homes, 3rd Parties) to the
Consumer Network.
o These services will be offered to HSCN Consumers directly including
the end to end service to the Peering Exchange Network and other
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o



o
o
HSCN end points on the Consumer Network. The HSCN Consumer will
be required to complete an HSCN Connection Agreement in order to
receive this service.
Provide aggregation and virtual routing of HSCN traffic flows between
CN end points, including as examples:
To/from national applications
Public routing to/from the Internet via provision of Internet Service
Provider gateway (HSCN-ISP)
Inter-site routing (application access, point to point data sharing).
The CN services will be delivered by multiple network services providers
that achieve HSCN Compliance [See Section 6]. These suppliers will be
known as HSCN Consumer Network Service Providers (CN-SPs). The
CN-SPs will provide the end to end service for HSCN Consumers
including security, technical, delivery and service management
responsibilities.
CN-SPs may offer a range of network services from basic access
circuits to full network provision (e.g. private WAN services).

A Peering Exchange Network (PN):
o Support all routing across the HSCN disaggregated networks including
as examples:
 To/from national applications
 Inter Consumer Network routing.
o Flexible and rapid path to connectivity / interconnectivity
o Level playing field across the disaggregated supply of CNs
o Simplified end-to-end Service Assurance & fault diagnosis
o The PN services will be delivered by the Peering Exchange Network
Service Provider (PN-SP).

The Data Security Centre will:
o Provide a monitoring and alerting capability, collecting and centrally
collating information from all parts of the HSCN Components. The
information will be used to support central security oversight of HSCN.
o Provide cyber threat management to support the protection of the HSCN
service overall from threats originating both externally and internally.
o Manage the following components:
 Network Analytics Service (NAS) - ingesting network telemetry
data to perform proactive and reactive analysis on the data in
order to identify any malicious activity taking place over HSCN.
 Advanced Network Monitoring – filtering of outbound and
returned HTTP Internet traffic to manage cyber threats.

Authoritative Technology Services that provide the support for DNS and
NTP to be consumed by other HSCN Components and applications that transit
HSCN.
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4.3.1.2 Business Application Services
The HSCN will support the delivery of key Business Application Services to provide value
added business applications that exploit the IP network e.g. Voice / Collaboration / Video /
Secure Remote Access. Network transit for these services will be over HSCN; but the
services in themselves are not part of HSCN supply chain.
These services are not shown on the diagram, as they are not part of HSCN delivered
Components and Technology Services; but are included here as a description to illustrate
the applications and services that will exploit the network.
Note that these non-HSCN services may be used as transition vehicles for N3 Overlay
Services such as voice and video. Please see Section 4.3.2.3.
Delivering these services will not be subject to the HSCN Obligations; therefore may be
provided by any supplier and are not restricted to suppliers who have achieved HSCN
Compliance. They will be purchased off relevant Lots on frameworks such as the CCS
Network Services Agreement (RM1045) or as direct contracts. For example, using RM1045
Lot 5 – IP Telephony Services to replace N3 Voice orders, or RM1045 Lot 8 – Videoconferencing services to replace N3 Video Conferencing orders.
CN-SPs may offer these services to HSCN Consumers blended with HSCN services and
with a service wrap that supports seamless service management. For example, CN-SPs
may offer HSCN connectivity with consumer procured services such as voice and remote
access; with one helpdesk provided for all delivery.
The HSCN service will provide interoperability guidance to allow HSCN Consumers to
purchase these applications that will be compatible to run over the HSCN. Guidance
documentation and consumer support services will be provided to support implementation.
Business Application Services may be delivered over the Internet direct and not connect
HSCN. These applications will still be subject to Information Governance standards for data
handling and security. HSCN Consumers can access these via the Internet outbound service
provided under HSCN.
4.3.1.3 Future considerations
The requirement for private and public backbone services is part of future strategy work that
will be undertaken by the HSCN Authority during the period of transition.
A new hybrid backbone service may be required for connecting critical hosted services to
HSCN Consumers. This includes, as an example, National Applications (Spine / eRS)
connected to N3 as National Application Data Centre Connections. Note that the main
consideration in this process will be to support an “internet first” strategy.
The hybrid backbone is currently envisaged to provide the following:
-
Direct connectivity for National Application Data Centre Connections that supports
private and public routing to National Applications as required. The services will
include appropriate cyber security capability to protect the National Applications
estate.
Copyright © 2017 NHS Digital
Page 18 of 45
-
Provide hosting access points for other services (current Third Party Application Data
Centre Connections), where it is deemed that direct CN hosting and CN inter
connectivity or direct internet provision does not support the security or performance
levels required.
Copyright © 2017 NHS Digital
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HSCN Solution Overview
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Draft
4.3.2 HSCN Transition State
The following diagram outlines the HSCN topology for the migration of N3 services:
Access Connectivity
DC
Consumer
Network 2
Consumer
Network 1
DC
HSCN ISP
HSCN ISP
Public routing
COIN
Authoritative
Network
Services
Aggregator
Peering
Exchange
Transition
Network
Customer
Access
Connections
Data Security
Centre
Network
Analytics
HSCN ISP
Gateway
Advanced
Network
Monitoring
HSCN ISP
Internet
External
Network
Gateway
External
Network
Consumer
Network 3
Consumer
Network 4
DC
Access Connectivity
Legacy Access Circuits
HSCN Components
Figure 3 - Transition State
The following components will be included in scope of the HSCN delivery in order to support
transition.
4.3.2.1 Transition Network
A private backbone service will be delivered, known as the Transition Network.
This service will provide the following:


Core Network – main core network to route traffic between access services
Access Services - For the period of migration provide end connections from
legacy access circuits [See Section 4.3.2.2].
 Head End Services for Broadband, VPN, Video Conferencing
 Provision of an Internet Gateway for legacy users.
 Provide the initial Authoritative Technology Services such as DNS, NTP.
Provide connection to the Peering Exchange Network to support routing to/from other
HSCN end points on CNs.
This network will be centrally managed and supplied as part of the HSCN Programme,
delivered by the HSCN Transition Network Service Provider (TN-SP).
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This service will be managed as a run-down solution as services are migrated from direct
connectivity to connectivity onto new HSCN Components. For example as Legacy Access
circuits are ceased and re-provided as HSCN Access Connectivity from CN-SPs. Therefore,
the size of the Transition Network will reduce over time and will be procured for a period to
allow the migration to be planned in a controlled manner that supports continuity of service
for current N3 connections.
The HSCN Programme will manage a Transition Plan that ensures the migration of all
services connected to the Transition Network are transitioned to new connectivity by the
expiry of the Transition Network service to enable a smooth exit.
During the period of the run down an assessment of the requirement for private and public
backbone services and the most suitable architecture for this will be undertaken. Depending
on the outcome of this, a new procurement may commence to fully replace the Transition
Network with a new hybrid backbone service for hosting services. (See Section 4.3.1.3)
4.3.2.2 Legacy Access Circuits
The Legacy Access Circuits, as shown in the diagram, are the existing N3 Connectivity for
customers on the N3 network which will be managed as Continued Orders by BT post the
end of the N3 contract period. Note this includes single site connections, COIN gateway
connections, Aggregators, Third Party Data Centre connections, the National Gateways and
National Application data centre connections as per Section 3.2.2.
These are the circuits which will be in place at the start of HSCN delivery as continued
orders, but will migrate to HSCN connectivity provided by a CN-SP as part of the HSCN
migration programme.
These circuits, for the period of migration, will not be part of HSCN programme delivery, and
will remain contracted between the owning customer and the current supplier as Continued
Orders. At the point at which the HSCN Authority deems appropriate, it can stop taking any
further Orders for N3 Connectivity and, in any event, this will occur at the cessation of the N3
Agreement. At this point, new circuits will no longer be provisioned.
The migration approach to cease these circuits and provide the required HSCN connectivity
to HSCN Consumers is summarised in Section 4.3.2.2 and will be further detailed by the
HSCN programme on the HSCN website [Ref 9].
4.3.2.3 Legacy Overlay services
Legacy Overlay services will continue as orders for consumers; operating over their Legacy
Access Circuits and the Transition Network.
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These services will not be directly replaced by HSCN services, but as Business Application
Services detailed in Section 4.3.1.2.
Support and guidance for migration as part of the transition will be provided by the HSCN
programme in the HSCN website [Ref 9].
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4.3.2.4 N3 Component Migration
The Transition State emphasises the need for seamless migration of key N3 Components (as described in Section 3.2.2) to the new HSCN
services. Note that this migration is to support the key strategic objective of continuity of service for N3 customers migrating to HSCN
services.
N3 Component
Transition State – at N3 expiry
N3 Core
Will be replaced by the HSCN
Transition Network service
N3 Connectivity
National
Application
Data Centre
connections
Are part of the Legacy Access Circuits,
remaining connected to the Transition
Network
Migration to Target State - Migration Viewpoint for consumers to access
HSCN services and support the rundown of the Transition Network
Will be run-down as services are migrated away from direct connections.
Future Strategy Decisions required to complete the
migration to Target State
During the rundown of the Transition Network all connected
services will be migrated with N3 circuits being replaced by
HSCN Connectivity via either direct consumer procurement, an
HSCN orchestrated procurement or a CCN of the current service.
Once all are migrated to a future service or no longer need to be
provided this service will be ceased.
n/a
Future decisions required for the appropriate hosting policy for
each application; - generally, the following methods will be
actioned:

Service migrated to publically addressable location
that could connect to a new hybrid backbone service
or accessed direct from the Internet.

Services will be migrated to a CN-SP provided service
utilising Peering Exchange Network to route between
connected CNs.

Provision of a new reduced private backbone service
connected to all CNs if this is required.
The decision on the new connectivity for these services will be
owned by the appropriate owning delivery programme in NHS
Digital.
(See Section 4.3.1.3)
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N3 Component
Transition State – at N3 expiry
Third Party
Application
Data Centre
Connections
Are part of the Legacy Access Circuits,
remaining connected to the Transition
Network.
Migration to Target State - Migration Viewpoint for consumers to access
HSCN services and support the rundown of the Transition Network
Two options:
 Migrate to a CN-SP provided service utilising Peering Exchange
Network for private routing to multiple consumers and to/from the
Transition Network.
 Third party supplier migrates service to be publically addressable; and
procures their own ISP hosting service and HSCN Consumers access
this via the internet over the CN-SP ISP connections.
Note it is the responsibility of the customer of this connectivity to do the
migration. However, the Transition Plan will support the decision making
process.
Draft
Future Strategy Decisions required to complete the
migration to Target State
Future decisions required for the delivery of applications may be
needed where the customer and third party supplier of the
service does not feel that the provided CN-SP connectivity or
migration to the internet will meet security or performance levels
required. The following are being considered:

Provision of a new reduced private backbone service
connected to all CNs that could be used to host third
party services if this is required. Note that use of the
backbone for this purpose would need to be locally
funded.

Service migrated to publically addressable location
that could be connected to a new hybrid backbone
service if required or over the internet. Note that use of
the backbone for this purpose would need to be locally
funded.
Note that current assumption is that the CN-SP provided service
will be sufficient for these services, and it is unlikely that these
services will require a hybrid backbone service.
(See Section 4.3.1.3).
NHS N3
Customer
Access
Connections
Third Party N3
Customer
Access
Connections
Aggregators
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Are part of the Legacy Access Circuits,
remaining connected to the Transition
Network.
Migrate to a CN-SP provided service utilising Peering Exchange Network for
routing to multiple consumers and to/from the Transition Network.
n/a
Are part of the Legacy Access Circuits,
remain connected to the Transition
Network.
Migrate to a CN-SP provided service utilising Peering Exchange Network for
routing to multiple consumers and to/from the Transition Network.
n/a
Are part of the Legacy Access Circuits,
remaining connected to the Transition
Network.
Migrate to a CN-SP provided service utilising Peering Exchange Network for
routing to multiple consumers and to/from the Transition Network.
n/a
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HSCN Solution Overview
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N3 Component
Transition State – at N3 expiry
N3 COINs
The resilient gateway of the COIN is
one of the Legacy Access Circuits,
remaining connected to the Transition
Network.
Migration to Target State - Migration Viewpoint for consumers to access
HSCN services and support the rundown of the Transition Network
Migrate to a CN-SP provided service for the gateway connection, utilising
Peering Exchange Network for routing to multiple consumers and to/from the
Transition Network.
Draft
Future Strategy Decisions required to complete the
migration to Target State
n/a
At the contract end of the current COIN provision, the HSCN consumer may
procure a similar service from an HSCN CN-SP as a virtual COIN as a
managed HSCN service.
Alternatively if a private COIN is no longer required consumers could migrate
to more standard options for HSCN Access Connectivity from a CN-SP.
Third Party
COINs
The resilient gateway of the COIN is
one of the Legacy Access Circuits,
remaining connected to the Transition
Network.
As per N3 COINS
n/a
National
Gateways
Remain connected to the Transition
Network
The following gateways will remain in place until all Legacy Access Circuits
that use them are migrated to HSCN Access Connectivity:
Internet Gateway - Consumers of HSCN Access Connectivity must
use CN-SP ISP services and cease routing over this Gateway.
PSTN/Mobile Gateway – Consumers will need to migrate to new
voice services (see below).
Future decisions required for the appropriate gateway
connectivity model may be required if as part of the review the
assumed CN connectivity model is not deemed secure enough.
The other gateways to external networks will be re-procured and migrated to a
CN-SP provided service and contracted for directly by the customer of the
service.
Gateways connected to a new private backbone or direct into the
Peering Exchange Service might then be provisioned. However,
it is currently assumed that CN gateways will be the preferred
delivery model.
Note the Transition Plan will consider the approach for each Gateway and
work with the customer of this service to aid their decision making on what
service to migrate to, should it be a continuing requirement. Note that these
gateways will utilise Peering Exchange Network to support access for all
HSCN Consumers.
Note: Gateways to be provided by CN-SPs as standard may be required e.g.
mobile gateways.
N3 Technology Services
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N3 Component
Transition State – at N3 expiry
N3 DNS / NTP
services
Transition Network provides the
authoritative service
N3 Overlays
N3 Overlays general
Customer direct contracted Legacy
Overlay services will, in general,
continue for the contracted term and
work over Legacy Access Circuits and
the Transition Network.
Draft
Migration to Target State - Migration Viewpoint for consumers to access
HSCN services and support the rundown of the Transition Network
A new provider for new Authoritative Technology Services will be determined
at a later date – cutover to the new service when available.
Future Strategy Decisions required to complete the
migration to Target State
Procurement approach for the Authoritative Technology Services
to be determined.
Continued support for current Overlay Services - Obligations will be included
that will require HSCN Network Service Providers to support the routing and
connectivity across HSCN components to Legacy Overlay services that remain
hosted on the Transition Network to support migration.
n/a
There are considerations during the transition state for a number of these
services:


A number of the services depend on N3 central infrastructure that will
continue under the Transition Network, but the service will only be
supported for the term of the TN. Customers will need to migrate to a
new service during this period. NHS Digital is working with the current
supplier on the continuation lifespan of these services under the
Transition Network.
A number of the services depend on configuration and setup of the
network Customer Premises Equipment (CPE) - e.g. local N3 router. It
may not be possible to configure new HSCN CPEs to interface with the
Overlay service and so migration will be required before or with the HSCN
Access Connectivity migration.
Migration options:


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Third Party Suppliers to offer new complementary Business Application
Services for consumers that will operate over HSCN. Note that the HSCN
CN-SPs will be able to do this.
Legacy Overlays could be migrated to operate over HSCN services (CNSP) under change control between the current supplier and the customer.
Note this may not be possible and further design work will be required to
confirm that phased transition is possible or a one-time cutover to a new
services is required.
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HSCN Solution Overview
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N3 Component
Transition State – at N3 expiry
VPN services –
internal end
site to end site
VPN
Continue to work over Legacy Access
Circuits and Transition Network.
Migration to Target State - Migration Viewpoint for consumers to access
HSCN services and support the rundown of the Transition Network
VPN services rely on an N3 central PKI infrastructure for the certificates; and
also establish the IPSEC tunnel via CPE configuration to support the VPNs
between end sites.
Draft
Future Strategy Decisions required to complete the
migration to Target State
n/a
Under the existing deployed VPN solutions, N3 manage both ends of the VPN
tunnel as configuration on the N3 supplied Customer Premises Equipment
(CPE).
HSCN programme has explored with the current supplier if the VPNs can be
extended over third party managed CPEs to enable phased migration, and
conclusion is that this will not be possible.
Therefore, Consumers should consider migrating to new Closed User Group
VPN services offered as part of CN-SP solutions delivered to customers, in
order to simplify the management of this service with their new supplier. All
sites which form part of the VPN service need to migrate in a tranche.
Consumers need to consider periods where the VPN service is not available in
this scenario with some phased cutover plans.
Small site VPN: Consider migration to a new CN-SP service as one cutover.
COIN VPNs: would move as part of a migration of the full COIN.
Alternatively, Consumers need to consider delivering a VPN service via use of
local equipment such as firewalls connected to either end of a Legacy Access
Circuit and a new HSCN Access Connectivity service.
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HSCN Solution Overview
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N3 Component
Transition State – at N3 expiry
Remote
Access
Service (RAS)
– including
external token
VPNs
Continue to work over Legacy Access
Circuits and Transition Network.
Note that current Remote Access
Tokens expire after 3 years (see back
on token for expiry date of
token). New tokens will be able to be
ordered from the current supplier via
RM1045 while this service is still in
use connected to the Transition
Network.
Migration to Target State - Migration Viewpoint for consumers to access
HSCN services and support the rundown of the Transition Network
Note that the existing Remote Access service is expected to continue to
operate post migration to HSCN. However this will need to be tested by the
customer and their supplier as part of migration.
Draft
Future Strategy Decisions required to complete the
migration to Target State
n/a
The central RAS service itself is dependent on central N3 infrastructure that
will not be migrated to HSCN connectivity over a CN-SP and so will be
discontinued in parallel with the Transition Network service.
Therefore, it is recommended that HSCN Consumers migrate to a new remote
access service that is available on HSCN as soon as possible, post migrating
to new HSCN Access Connectivity. These new Remote Access Services will
be connected to a CN-SP. These Remote Access Services will be Business
Application Services as per Section 4.3.5. The new Service will be setup and
connected through to sites on HSCN and can include routing to Legacy
Access Circuit sites. Consideration should be given to moving to a new
service connected to HSCN as soon as available. CN-SPs are expected to
offer RAS services as part of their overall commercial offerings to HSCN
Consumers.
Users will need to be migrated to new RAS software for use on their devices.
The current Remote Access service also works with the Extended VPN
service; please see section on VPN services. Use of these by a customer for
remote access needs to be considered as part of the same migration.
Wi-Fi / LAN /
Firewall
Local services and no dependency on
HSCN
These are standalone services offered independent of the N3 network by the
supplier. The services are expected to continue to operate post migration to
HSCN.
n/a
The consumer will need to discuss with the supplier how reconfiguration, cutover, ongoing remote support will be maintained, including any potential
requirement for small local changes to LAN/Firewalls to interface to HSCN
Access Connectivity at the point of migration.
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N3 Component
Transition State – at N3 expiry
Voice
Continue to work over Legacy Access
Circuits and Transition Network
Migration to Target State - Migration Viewpoint for consumers to access
HSCN services and support the rundown of the Transition Network
The Voice service is dependent on central N3 infrastructure that will not be
migrated to HSCN connectivity over a CN-SP and so will be discontinued in
parallel with the Transition Network service. Migration to a new service will be
required during this period.
Draft
Future Strategy Decisions required to complete the
migration to Target State
n/a
Many of the existing deployed Voice services rely on N3 provided equipment
deployed locally and CPE configuration. HSCN has engaged with the supplier
to establish what needs to be undertaken in order for these services to
continue to operate post migration to HSCN Access Connectivity to support a
phased migration to a new service.
Video
Conferencing
Continue to work over Legacy Access
Circuits and Transition Network
The Video Conferencing service is dependent on central N3 infrastructure that
will not be migrated to HSCN connectivity over a CN-SP and so will be
discontinued in parallel with the Transition Network service. Migration to a new
service will be required during this period.
n/a
These services are independent of the CPE configuration, and so are
expected to continue to operate post migration to HSCN.
Consumers will need to develop their own migration plan away from this
service; however, it can be undertaken separately to the network
transfer. Consumer needs to ensure QOS applied.
MeetMe /
Webex
Continue to work over Legacy Access
Circuits and Transition Network
Will continue to work over the full HSCN routing and connectivity services.
Note that the existing N3 MeetMe and WebEx services are assumed to work
with HSCN connected sites and users. However this will need to be tested by
the customer and their supplier.
n/a
The N3 Meetme / Webex services are hosted on the internet and so will
continue to work at the end of the Transition Network term. They do not rely
on central N3 infrastructure or CPE configuration.
Consumers will be able to migrate to new supplier offerings on contract expiry
which will be from numerous suppliers. As an example, Unified
Communications services are available already as Core and Additional / Topup Services on NHSMail2.
Mobile Health
Worker
Page 29 of 45
Continue to work over Legacy Access
Circuits and Transition Network
Transition to new services as Remote Access is also migrated.
The service relies on the Remote Access Service.
n/a
Copyright © 2017 Health and Social Care Information Centre
4.3.3 HSCN Traffic Flows
HSCN will transition the N3 equivalent traffic flows functionality to a disaggregated delivery model
that maintains the connectivity and routing across Health and Social Care services, supporting
choice in supplier and technology for the HSCN consumer and allowing them to build flexible
virtual cross-organisational networks to support all their business flows.
The HSCN Access Connectivity will be provided with HSCN specific traffic flows across the
Consumer Network. This will enable enterprise business flows, including to national services and
the internet.
Two open traffic flows will be supported by CN-SPs as standard:
Routing to the internet direct from the CN-SP ISP services – known as HSCN-ISP Flow; and
Routing to other HSCN end points; end points on the same CN, and end points on other CNs and
the Transition Network via Peering Exchange Network – known as HSCN-Standard Flow.
Other virtual closed user group routes can be supplied on CNs to support regional private sharing
of data if required. These are not pre-built for consumers, and so will require design and extra
implementation to support requirements. These can be used for community of interest data
sharing between partner organisations.
Note all diagrams in this section include Transition State flows for completeness.
The following diagram shows the interconnection routing flows:
Red represents public traffic to the Internet – HSCN-ISP Flow
Green represents private traffic routed to services on the Transition Network – using HSCNStandard Flow
Blue represents routing of traffic to other HSCN Consumers on the same CN or other CNs – using
HSCN- Standard Flow.
Copyright ©2017 Health and Social Care Information Centre
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HSCN Solution Overview
v
Draft / Approved
HSCN Interconnection Routing Patterns
Internet
-S
CN
P
ISP
CN (1)
Network Services Provider
Core Network
HSCN Consumer
Internet
-S
CN
Transition Network
P
ISP
Peering Exchange
CN (2)
Network Services Provider
Core Network
HSCN Consumer
Internet
-S
CN
P
ISP
CN (3)
Network Services Provider
Core Network
HSCN Consumer
Figure 4 - HSCN Interconnection Routing Patterns
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HSCN Solution Overview
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As an illustration, the following example business flows that will be supported by each CN are as
follows:
NHS National Apps
Key Information Flows
Community Health Application
Admission Discharge Withdrawal
GP Access to Radiology Results
Acute PDS Trace
Internet Access
Referral for specialist services
Internet
Router
Transition Network
GP Practice
Router
Router
Peering
Exchange
Router
Router
CN (n)
Router
Acute Hospital
Router
Router
Router
Router
CN (1)
Router
GP
Router
Router
Router
Router
Router
Community Hospital
External non HSCN
COIN
Local Authority –
Social Services
Dept
Router
Health Clinic – Shared by: GP
Practice, Community Hospital
Acute Hospital
Figure 5 - HSCN Traffic Flow Examples
Business
Flow
Examples in
diagram
Routing approach
HSCN
National
Applications
flow
Acute PDS Trace
to Spine PDS
service
HSCN national traffic flow across the CN and routed onward to
the HSCN Transition Network. Uses HCSN-Standard Flow via
Peering Exchange Network.
HSCN Transition Network routes to the Spine connected data
centre (PDS Service).
Internet
Access
NHS Choices
website access
HSCN public traffic flow across the CN and routed onward to
the CN-SP ISP. Uses HCSN-ISP Flow.
CN-SPs provide internet breakouts as a separate ISP service
to end consumers.
Copyright ©2017 Health and Social Care Information Centre
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HSCN Solution Overview
Cross and
Inter CN data
sharing – data
flows that are
not closely
coupled
services
Referral for
specialist
services (e.g. to
specialist
hospitals)
v
Draft / Approved
The HSCN will flow traffic in an open network to other
connected HSCN endpoints as standard functionality. Data
flows between organisations that are not grouped together as a
closed user group will use the HCSN-Standard Flow.
This will be supported by cross CN flows to all HSCN
endpoints and inter CN routing over Peering Exchange
Network.
Note it is also expected that most of these flows over time will
be managed at an application level for example, via eRS or
other interoperability options.
Health and
social care
data sharing –
shared
commissioned
services for
closely
coupled
health
communities
GP access to
Acute Radiology
service
NHS-Social Care
Admission /
Discharge /
Withdrawal
Community
Health
Application
User defined application sharing requirement. Utilises
consumer defined closed user group routing for greater
security and consumer control. These flows are typically
regional data sharing and often delivered via COINs in current
models.
Procured by the health economy from their HSCN CN-SP.
These are closed user group services for a group of Health
and Social care end organisations.
For this to be delivered efficiently the organisations in the user
group should be connected to the same CN, but they could
also be extended across CNs if required.
4.3.4 HSCN Component Characteristics
4.3.4.1 Consumer Networks (CNs)
A number of HSCN Consumer Networks (CNs) will support HSCN Access Connectivity and
routing across HSCN. These will be delivered by CN-SPs on their public network acting as
aggregator, contact point, control and administration between services supplied to HSCN
Consumers.
Provide HSCN Access Connectivity as a range of blended services providing varied bandwidth
requirements, availability and resilience options to individual sites (e.g. NHS Hospitals, Primary
Care, Community & Mental Health, CCG, Care Homes, and 3rd Parties etc).
HSCN Consumer service provision for all their HSCN network services – will be the direct service
provider to HSCN Consumers and work with other suppliers (TN-SP and PN-SP) to manage the
service end to end. HSCN CN will be supplier agnostic in concept, by enabling and utilising an
open market.
CNs will provide the routing between sites connected to that CN and onward forwarding of traffic
to the Internet, Transition Network, 3rd parties and other CNs via Peering Exchange Network.
The CNs will support a range of connectivity and routing patterns, to allow regional virtual private
networks combined with the HSCN traffic flows [Section 4.3.1].
Network Service Providers will be able to offer CN-SP services by gaining HSCN Compliance.
Characteristics:
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HSCN Solution Overview
Access
Connectivity
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Draft / Approved
A variety of access configurations including:
o Resilient Diverse – diversely routed access circuits connecting
to two CN PoPs
o Resilient – diversely routed access circuits to one CN PoP
o Non Resilient – single access circuit connecting to one CN
PoP
Blended access technology offered included but not limited to the
following:




ADSL2
Fibre to the Cabinet (FTTC)
Fibre to the Premises (FTTP)
Ethernet (offering a range of bandwidths; 10Mbps,
25Mbps, 60Mbps and 100Mbps Committed Data Rate
(CDR) to meet Organisation requirements
 Flex Ethernet – (offering a range of bandwidths;
200Mbps, 300Mbps, 500Mbps,1Gbps, 10Gbps)
 3G and 4G Wireless Mobile Connections
Gateway to PSTN / National Cellular networks managed as network-tonetwork interfaces. Note that these are to be provided for the delivery
of voice business applications (see Section 4.3.5) and are not
mandatory.
Regional Data Centre gateway connectivity for third parties hosting
applications consumed by HSCN Consumers including Business
Application Services (See Section 4.3.5).
Dual-stack Architecture is mandatory to support transition to IPv6.
Core network
Open traffic flows for HSCN connected services that are fully resilient
and diversely routed
Dispersed PoPs
Dual-stack Architecture is mandatory to support transition to IPv6
Resilient connection to the HSCN Peering Exchange Network
Routing
Examples of potential routing options:

ISP Services
Closed user group virtual networks for logical grouping of sites and
user organisations based on function (e.g. Primary Care),
organisational (CCG and commissioned services), regional or a
combination of these.
 Simple HSCN connectivity for consumers who are agnostic of
regional sharing and requiring only the HSC-Standard Flow to other
HSCN end points and to services connected to the TN (e.g. national
applications), and HSCN-ISP Flow to the internet.
ISP services that meet the security monitoring required in the HSCN
Obligations Framework:

Provision of security monitoring and management services to provide
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resistance to malicious attack and monitor usage.
 Routing of all public traffic to/from the Internet via HSCN Advanced
Network Monitoring Service.
Compliance to HSCN Technical and Security Obligations as per the
HSCN Obligations Framework [Ref 8]. Included, but not limited to:






IP Addressing
DNS
NTP
QOS
Security / IG
Network Monitoring and Security management - including monitoring
the internal CN providing outputs to the Network Analytics Service to
support network monitoring across HSCN.
Compliance to HSCN Service Obligations as per the HSCN Obligations
Framework [Ref 8]. Included, but not limited to:
Management capability for end to end performance issues (consumers
and other HSCN Network Service Providers)
Service performance reporting.
4.3.4.2 Peering Exchange Network (PN)
Support all routing across the HSCN disaggregated networks including as examples:
 To/from national applications
 Inter Consumer Network routing.
The PN services will be delivered by the Peering Exchange Network Service Provider (PN-SP).
Characteristics:
Interconnectivity
Provides two Peering Exchange locations at geographically diverse
Carrier Neutral Provider locations in London and Manchester.
A highly available solution that provides an uncontended interconnection
between all HSCN CN-SPs and the TN-SP.
Interconnectivity between all HSCN NSPs will be open and unrestricted.
The peering exchange provides appropriate routing capabilities for the
scale of the network.
The peering exchange will be capable as an option of hosting multiple
logical networks such as VPN and VRF technologies.
The service will be capable of dual stack support for IPv4 and IPv6 IP
addressing and routing. The service will adhere to the NHS Digital IP
Addressing Policy. Note that at the start of the service only IPv4 will
be configured.
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Provide resilient connection of up to 30 NSPs initially.
Provide two connection options at 1Gbps and 10Gbps, with future plans
for 40 and 100Gbps interfaces.
Shall provide published and guaranteed service levels for NSP
requested capacity including provision of all required interfaces.
Manage the on-boarding and disconnection of Network Service
Providers, including on-site engineering in the peering exchange
facilities.
Each Network Service Provider connected to the peering service shall be
provided with its own exclusive interface at both peering exchange
locations.
Service
Operate a 24x7x365 network operations centre to monitor and manage
the peering exchange service.
The peering exchange will have monitoring and maintenance tools that
are accessible to NHS Digital and NSPs such as utilisation monitoring
and a looking glass service.
Comply with the necessary HSCN Obligations, including all aspects
CAS(T) for the peering exchange service.
The peering service will be subject to and maintain adherence to NHS
Digital IA requirements including physical and logical security controls
to secure the peering exchange infrastructure and management tools
as amended from time to time by change control. ISO27001
compliance is mandatory requirement.
4.3.4.3 Transition Network (TN)
The Transition Network will interconnect multiple HSCN Consumer Networks (CNs) to existing
legacy connections via the Peering Exchange Network.
The HSCN Transition Network will be a transition of the current N3 services to maintain existing
routing to national services and regional traffic. This will be a short term service provision under
new terms and conditions that will enable all legacy traffic to migrate to the new HSCN services
whilst maintaining continuity of service. The service will diminish through its life with activity to
remove traffic from this service, for example through, but not limited to:
 Routing of regional traffic over HSCN Consumer Networks between sites and not direct over
the Transition Network, by migrating access circuits to HSCN Access Connectivity.
 Routing of outbound internet traffic by delivery of CN-SP ISP service – all HSCN Access
Connectivity will route public traffic to the internet via these services and not traverse the
Transition Network.
 Removal of national data centre services. Note the exact approach for the migration of these
services is still to be determined but could be via internet enablement of health applications
or migration to new HSCN Access Connectivity from a CN-SP, and so removal from
Transition Network connectivity (see Section 4.3.1.3 and Section 4.3.2.3).
Note: Options for services to be routed over the Transition Network will be restricted to
continuation of connectivity of Legacy Access Circuits prior to migration. Specifically:
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
There will be no new direct HSCN Access Connectivity connections onto the TN. All
endpoint routing comes via a Consumer Network.
 There will be no new Business Application Services (see section 4.3.5) routed over the
Transition Network except where they are required to route to customers connected via
Legacy Access Circuits.
 Internet traffic will only be routed over the HSCN Transition Network to support customers
connected via Legacy Access Circuits.
The Transition Network will include the Authoritative Technology Services operating as the master
version of the following HSCN Technology Services (see Section 4.3.5 for the future of these
services):
 DNS
 NTP
Other HSCN Components will be built to the management / policies specified by this service and
use the technical DNS and NTP delivered service as the master.
Further detail on the operations of this service is included in the HSCN Operational Design
Overview [Ref 1].
Characteristics:
Connectivity
The Legacy Access Circuits will continue to connect to the HSCN
Transition Network before migration to HSCN Access Connectivity.
The number of these connections will diminish as migration to HSCN
proceeds.
Resilient Connection to the Peering Exchange Network.
Core Network
Right Sized Links between PoPs (depending on solution design, traffic
analysis and ongoing requirements).
Core technology
services
Core technology services will form part of the provision of this service
and be accessed and used by the other technical components:
HSCN
Obligations
o DNS
o NTP
HSCN Obligations compliance where appropriate will be included in the
direct contract for this service, for example:
o
o
o
o
o
o
o
IP Addressing
DNS
NTP
QOS
Security / IG
CN will need to comply with NHS Legacy IP Addressing
Network Monitoring and Security management - including
monitoring the internal network of this component and
providing outputs to the Network Analytics Service to
support network monitoring across HSCN.
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4.3.4.4 Data Security Centre
Cyber Security will be provided via a layered security approach with oversight by the Data Security
Centre service consisting of the following:  CN-SP Security Management;
 Network Analytics Service (NAS);
 Advanced Network Monitoring (ANM);
 DNS protection controls, including; URL Blacklist implementation and DNS Sinkhole
 Firewall protection controls, including; IP Blacklist implementation and NHS Digital provided
blocked addresses.
Further detail on the operations of this service is included in the HSCN Operational Design
Overview [Ref 1].
Network Analytics Service (NAS)
The Network Analytics Service (NAS) will supplement the Data Security Centre service by
ingesting network telemetry data in near real time and performing proactive and reactive analysis
on the data in order to identify any malicious activity taking place over HSCN. The NAS will identify
the organisational source of any malicious activity in order that corrective action can take place.
Further detail on the operations of this service is included in the HSCN Operational Design
Overview [Ref 1].
Advanced Network Monitoring (ANM)
HSCN Consumer Network Service Providers will direct all Internet bound traffic towards the
Advanced Network Monitoring service. Outbound and inbound HTTP Internet traffic will be
subjected to the ANM processes.
ANM service shall identify and block known malicious activity and resources, including:  Malware;
 Zero day malware;
 Worms;
 Viruses;
 IP Addresses and URLs; and
 botnet traffic.
The ANM shall provide NHS Digital with logging and reporting with events and reports to be
specified by NHS Digital.
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Advanced Network Monitoring via Cloud based Service
ANM Connectivity: Service Providers point their
Internet bound traffic to a
predefined IP Address over the
Internet via a VPN.
Cloud based Advanced Network
Monitoring supplier decrypts the
VPN, applies the filtering rules and
forwards the traffic to the Internet
DC
L4
Consumer
Network
Service
Provider 2
L4
FW
Consumer
Network
Service
Provider 1
FW
Access Connectivity
HSCN ISP
VPN
HSCN ISP
VPN
Advanced
Network
Monitoring
Peering
Exchange
Transition
Network
Internet
HSCN ISP
VPN
HSCN ISP
VPN
External
Network
Consumer
Network
Service
Provider 4
FW
Consumer
Network
Service
Provider 3
L4
FW
L4
Gateway
Access Connectivity
HSCN & Transition Network
Internet
Figure 6 - HSCN Advanced Network Monitoring Service
Data Security Centre
The Network Analytics Service (NAS) and the Advanced Network Monitoring reporting will feed
into the NHS Digital’s Data Security Centre service.
The Data Security Centre service will ensure that Cyber Threats and Incident Management is
undertaken with the correct people, process and technology.
Data Security Centre Capabilities include: 




Incident Management (Internal)
Investigation of SIEM alerts
Management of NHS Digital Security Policy
Monitoring of NHS Digital Physical Security
Support into NHS Digital CareCERT for:
 National Broadcast Functionality
 Threat Analysis & Triage
 Health & Care System Incident Management.
Data Security Centre supports CareCERT by supplementing the following functionality: 



Provides incident response expertise for the management of cyber security incidents and
threats across the health and care system.
Broadcasts potential cyber threats and suggests remedial actions to over 10,000 contacts
in health and care, helping organisations protect themselves.
Is a central source of security intelligence for health and care, working with cross
government partners such as GovCertUK and CERT-UK.
Supports the analysis of emerging and future threats through unique analysis tools and
reporting.
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Provides insight for decision makers to help shape departmental strategy.
Is a trusted source of security best practice and guidance.
4.3.5 HSCN Technology Services
Each of the HSCN Components will include, as appropriate, Technology Services to support the
requirements of data exchange between end points and across the HSCN, and are key enablers
to the delivery of applications and systems.
Interoperability Services
Use of services and standards for configuration are required for interoperability, and the
implementation requirements are included in the HSCN Obligations to deliver a consistent end to
end service for the following:
- Domain Name Service (DNS)
- Network Time Protocol (NTP)
- IPAM (IP Address Management)
- Quality of Service (QoS).
The new provider to deliver Authoritative DNS and NTP services for HSCN will be determined at a
later date. The initial services will be provided as part of the Transition Network for use by CNSPs.
Note that the HSCN Obligations include adherence to HSCN Policies and Standards for these
services e.g. the NHS IP Addressing Policy. The HSCN Authority IP Address Management
service will allocate IP Addresses to the HSCN Consumer. The CN-SP will set-up IP addresses
for their connected customers, supported by IP Address Management processes.
Security and Network Monitoring
In addition, the HSCN Obligations include technical obligations to support network monitoring and
monitoring of cyber incidents.
Cyber incidents will be managed by the Data Security Centre.
The CN-SPs will capture IPFIX telemetry data at points within their network capable of
representing each consumer’s CPE device. Regardless of where the IPFIX data is collected it
must be possible to determine the organisational source of the data upon analysis. As the
telemetry data is collected it will be ‘exported’ to the NAS where the data will be aggregated,
analysed and reported upon.
The following diagram details the security telemetry flow on the HSCN Service:
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Figure 7 - Security Telemetry Flow
Obligations have been made on service providers delivering HSCN service to ensure that the
specified information flows (e.g. IPFix) representative of the CPE boundary points are provided to
the NAS.
The NAS service will aggregate the telemetry data, perform a deduplication process and then
analyse the information based upon analysis rules created by the Security Cell team.
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HSCN NAS
Telemetry Analysis Application
IPFix
Exporter
Collector
Exported Statistics
HSCN Network
Service Provider
Example Key Fields
Raw Files
2016-07-07 15.00.00 bin
Source IP Address
Destination IP Address
Source Port Number
Destination Port Number
Layer 3 Protocol Type
ToS Byte Value
IFIndex Value
Telemetry Analysis Application Logical Components
 Exporter - The device that collects the traffic passing
through it and exports the information to the analysis
system
 Collector – The part of the analysis system that collects the
telemetry data from all exporters
 Aggregator – The part of the system that processes the
collected statistics according to a set of criteria and keeps
the obtained results (for example in a database)
 Raw Files – The binary files in which the analysis system
keeps all the collected telemetry data
 Database – The part of the analysis system that stores the
information obtained from the raw files and processes it
according to the predefined requirements
 User Interface – The application used to view the
processed information
Aggregator
Database
Processed Data
Output Data
For
Analysis
User
Interface
Figure 8 - Security Monitoring Points
In addition, the service providers will deliver security and network monitoring on their internal
networks.
Note the security controls delivered as part of the Data Security Centre service or as security
HSCN Obligations on the Network Service Providers does not provide end to end security of
applications and devices. Further guidance on the scope of the security controls provided will be
supplied so that HSCN Consumers and application providers can understand the security
boundary that HSCN provides. As a set of security principles:
o HSCN will not provide security controls at higher layers on behalf of connected users or
connected end-systems (i.e. to organisations, applications or data centres); the customer
and application provider should instead ensure appropriate security controls are in place to
protect those users, systems and data.
o Confidentiality should be provided entirely within connected end-systems, not by the HSCN
network.
HSCN should not be used as the sole authentication/authorisation control to grant access
to data and services.
HSCN will not prevent data from being conveyed to and processed on an inappropriate
end-user device. The suitability of different HSCN-connected devices (desktops, laptops,
tablets, smartphones, etc.) to handle different data sets is a matter for end systems (users
and application providers), not for HSCN.
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HSCN Consumer Solutions
5
Consumer Network Service Providers may choose to offer a range of options to HSCN consumers
that encompass the end to end access and distribution layer service.

Managed – Fully end to end service for HSCN Access Connectivity from consumer
premises to an HSCN CN end points, with HSCN routing across the enterprise including
the routing required to connect across the CN to National Applications (on the HSCN
Transition Network) and the Internet.
 Un-managed – Wires only Access Connectivity from consumer premises to an HSCN
CN; with managed HSCN routing service across the enterprise including the routing
required to connect across the CN to National Applications (on the HSCN Transition
Network) and the Internet.
 Gateway - HSCN gateway connections to other external networks/aggregators that are
controlled connections. These are a specific form of access connectivity that includes
managed secure boundaries between an external network and the HSCN.
Elaborated example patterns of service offerings will be provided by the HSCN Programme on the
HSCN website [Ref 9].
HSCN Consumers will be able to source services in several distinct ways; please see HSCN
Operational Design Overview [Ref 1] for further details.
Services must only be procured from HSCN Compliant CN-SPs.
Note that a number of specialised Gateway services will need to be provided on CNs by CN-SPs
to support delivery of Business Application Services:


Third Party Data Centre hosting gateways
Voice gateways for PSTN/Mobile networks.
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HSCN Obligations Framework
6
The interoperation of the HSCN Components will be underpinned by a set of HSCN Obligations to
support end to end operations.
CN-SPs will be assured against a set of obligations that ensures they work to requirements for
interoperability. Where required, HSCN Policies and Standards will be developed to provide
definitive detail on implementation. HSCN Compliance will be awarded to CN-SPs by undertaking
the assurance process detailed in the HSCN Compliance Operating Model which can be found at
https://www.digital.nhs.uk/health-social-care-network/connectivity-suppliers [Ref 4].
The HSCN Obligations that apply to the CN-SPs can be found at https://www.digital.nhs.uk/healthsocial-care-network/connectivity-suppliers. The HSCN Obligations will include, but be not limited
to:

Operations and Governance – operating procedures and controls, including
o
o
o
o
Network Service Provision such as collaborative working and CN-SP Deed signature
Governance Regime including as governance forums and reporting
Compliance Process including assessment, evidence and renewal
Connection Agreement

Technical and Security – These include, but will not be limited to:
 DNS
 NTP
 QoS - requirements for Quality of Service and end-to-end assurance as appropriate
 IPAM - to work within (or address) known constraints and limitations, such as IP
addressing
 Routing protocols and principles
 Network monitoring
 Security - controls and integrated monitoring
o Provide security controls at the network layer of each of the technical
components to protect its own security, integrity and availability as a transport
mechanism.

Service Management – These include, but will not be limited to:








Service Integration;
Service Standards;
Incident Management;
Change Management;
Release Management;
Service Improvement;
Network Monitoring; and
Performance Management.
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References
No
1
2
3
4
Description
HSCN Operational Design Overview
No longer used
No longer used
HSCN Compliance Operating Model
5
GDS Network Principles
6
7
8
No longer used
No longer used
HSCN Obligations Framework
9
HSCN Website
ID
TBD
https://digital.nhs.uk/media/914/HSCN-ComplianceOperating-Model-v10/pdf/HSCN_Compliance_Operating_Model_v1_0
https://www.gov.uk/government/publications/networkprinciples/network-principles
Published 7 July 2015
https://digital.nhs.uk/media/918/HSCN-ObligationsFramework-v40/xls/HSCN_Obligations_Framework_v4-01
https://digital.nhs.uk/health-social-care-network
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