GUIDE TO THE BASICS OF CAMPUS COMPUTING
Campus Computer Equipment…
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Labs – Classroom-size networked PC labs located in main classroom buildings throughout campus.
o Knox Lab – Eberly Library located on the Lower Level – (for individual student use, cannot be scheduled
for class use during the semester) ~30 PCs
o Stewart Lab – Stewart Hall, Room 409 – (for class and individual use) ~25 PCs
o Hanna Lab – Hanna Hall, Room 104 - (for class and individual use) ~25 PCs
o CALL Lab – Buhl Hall, Room 205 - (for class use only) ~20 PCs
o Macintosh classroom lab – Buhl Hall, 4th floor - (for class and individual use) ~20 Macs
o Additional mini-labs:
 Stewart Hall – Beta Lab, Physics, Biology, Nursing
 Buhl Hall – Newspaper Publication Workroom 4th Floor – (for newspaper editing use)
 Hanna Hall – Trading Lab used specifically for projects relating to Business Faculty and Students
o IMPORTANT LAB COMPUTER PROCEDURES – At the end of any work session in the Lab, please
do the following:
 Students should save any files temporarily stored on the Desktop to their LIVE SkyDrive.
 Faculty/Staff should save any files temporarily stored on the Desktop to the Network drive(s).
 Close all applications and windows you have been working in and logout of the University portal.
Residence Hall Lounge PCs – (Microsoft Office and Internet access, no printing capabilities) ~1 PC/Hall
Wireless Access – Wireless access is available in all Academic buildings, Stover Campus Center, Cafeteria
Kiosks – Stover, 2nd Floor – (for Internet access) ~ 1 kiosk
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Computer Assistance…
 For assistance from WU IT staff: Call the Help Desk, stop by the Help Desk, or fill out an IT Request Form
o Phone Support: 724-852-3413 or Campus Ext. 413 Monday-Friday 8:00am-4:30pm (mid May through mid
August summer hours are 8:30am-4:00pm)
o Face to Face Support: go to the Armory room 101
o IT Request Form: Complete an IT Request Form to receive assistance from a member of the IT staff
Available on Lab Computers: Click on Start, All Programs, Help Desk, IT Request Form
 Residence Hall Internet Assistance: Phone support is available from Comcast for Residence Hall Internet
problems. Comcast should be the FIRST point of contact for ALL Residence Hall Internet issues. Only call the
IT Help Desk for Internet assistance if Comcast has not been able to resolve your issue.
o To report a problem to COMCAST: call 1-866-810-0807, Support is available 24x7
Network Policies and Procedures…
 It is very important that you understand the University’s computing policies and procedures. Refer to the
following link and select Policies and Procedures from the menu: http://www.waynesburg.edu/web/it
 Social Networking sites – Care should be taken when posting information in social networking sites, such as
Facebook. In these situations, personal identification information should be kept to a minimum
 Check Email Daily – it is very important that you check and use your school Email regularly to keep informed
 Emergency Notifications – important information about emergencies and school delays/closings will be posted
on Waynesburg’s main Web page, Portal, and through Email and e2Campus text messages (requires sign up)
Directory of Information Technology Support Staff…
 For an updated IT Staff contact list, follow this link and select Contact Us from the menu:
http://www.waynesburg.edu/web/it
Important Web Addresses…
https://myconnect.waynesburg.edu – Portal for remote access to Email, Blackboard, Online Registration, etc
http://www.waynesburg.edu -- Website for Waynesburg University
http://www.waynesburg.edu/web/it -- Website for campus technology information
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myConnect Web Portal…
 Remote Access – The myConnect portal allows for remote web access to various University applications via
most web browsers. The link to access the portal is https://myconnect.waynesburg.edu
 Use your University provided username and password to access the portal
 The portal has applications grouped within a variety of tabs such as Home, University Links, Help, etc
 Some important tips to note about the portal are as follows:
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Quick Launch – is where you can directly access core University applications such as
 Email – labeled Webmail for Faculty/Staff and Live@Edu (Email) for Students
 Self Service – to access grades, unofficial transcripts, register on-line for classes, etc
 Blackboard – a Learning Management System used for on-line classes (one-time login needed)
Announcements – keep an eye out for important University announcements to be noted via the portal
e2Campus – available for Students, Faculty, and Staff to register for an emergency text message service
Weather, Top Stories, University Calendars, etc – variety of information portlets available to view
University Links – provides access to a variety of important links such as Student Handbook, etc
Help – provides access to portal documentation/FAQs/How To, a change password module, IT Request
Form, etc
File Storage – is made available through the University and is accessible by Students, Faculty, and Staff,
but through different means:
 File storage for Students is available through the Live@Edu application
 File storage for Faculty/Staff is available through an application called Fileway, which is located
within the Webmail (Email) link under Quick Launch (pending what browser you use, the Fileway
application will be located in a different location on the Email screen)
 Documentation on how to store and edit network files can be found within the Help tab. For
Students, Live@Edu contains its own Help system that explains how to use the Skydrive
Pop-up Blockers – if clicking on the Quick Launch icons (like Blackboard) appears to do nothing, it is
probably because you have your computer configured to block pop-ups. If you do not know how to adjust
your browser configuration to allow for pop-up exceptions, please look over the document “WUKB004807” under the Help tab in the How To folder.
Portal Access – very often it is the configuration of the PC you are working on or the browser you are
using that dictates whether you will successfully access the web portal or some application within the web
portal. Additionally, some Corporate firewalls may not allow access to portals within your work
environment. If you are experiencing problems accessing the portal or with applications within the portal,
please contact our Help Desk at 724-852-3413 for assistance
Portal Security – the portal does have some applications that contain content which is not delivered using
a secure connection (https), but since the portal is a trusted source it is safe to answer “yes” or “no”
accordingly to allow “all web page content”. In other words, if a pop-up dialogue appears that asks the
question “Do you want to view only the webpage content that was delivered securely?”, you should answer
“no” to this question, otherwise not all applications (portlets) will appear on your portal page. Please note
that the question is phrased differently pending the browser you are using, so please read the question
carefully before answering. Since this is a pop-up dialogue presented by the browser, we have no way to
prevent it from appearing or the ability to change the wording of the question
Signing Out (Logging Out) of myConnect – follow these two steps to Sign Out (Log Out) of myConnect
 Go to “my menu” located in the upper right corner of the myConnect Home page
 Then click on “Sign Out” from the drop down menu
 It is very important that you become familiar with ALL the features of myConnect as soon as possible.
Over time, more features will be added to the portal for you to utilize, so it is vital that you access the
portal on a regular basis and check your Email for information about changes to the portal and other
University issues.
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