29th May 2012 Unite evidence to the joint England and Wales, Scotland and Northern Ireland Law Commissions’ consultation on the Regulation of Health and English Social Care Professionals LCCP 202/ SLCDP153/NILC 12 (2012) This evidence is submitted by Unite the Union - the country’s largest trade union with 1.5 million members. The union’s members work in a range of industries including manufacturing, financial services, print, media, construction and not-for-profit sectors, local government, education and health services. Unite represents approximately 100,000 health sector workers. This includes seven professional associations – the Community Practitioners’ and Health Visitors’ Association (CPHVA), Guild of Healthcare Pharmacists (GHP), Medical Practitioners’ Union (MPU), Society of Sexual Health Advisers (SSHA), Hospital Physicists’ Association (HPA), College of Health Care Chaplains (CHCC) and the Mental Health Nurses’ Association (MNHA). Also members in occupations such as allied health professions, healthcare science, applied psychology, counselling and psychotherapy, dental professions, audiology, optometry, building trades, estates, craft and maintenance, administration, ICT, support services and ambulance services, and, most recently, the British Veterinary Union which represents veterinary practitioners. 1 Executive Summary • Unite welcomes the opportunity to contribute to the consultation on the regulation of health care professionals in the UK, and social care professionals in England. • Unite has consulted widely across all its professional groups on the proposed changes. • Of the nine statutory regulators for health professions in the United Kingdom, Unite has members regulated by eight of the regulators. Unite also has members regulated by voluntary regulators, some of which will be seeking accreditation by the CHRE. • Unite has social workers in membership, currently registrants in the four GSCCs across the UK with the English GSCC soon to become HPC registrants. • Unite supports the aspirations of regulatory reform in respect of promoting the safety and quality of care for patients, sustaining the confidence of the public and professionals through impartiality, improving and assuring professional standards of health professionals and identifying and addressing poor practice or bad behaviour without creating unnecessary burdens, and being proportionate to the risk addressed and the benefits it brings. • Unite values the role of the overarching body, currently the CHRE, in its support of the regulators, its sharing of best practice in the interests of the well-being of patients and its work and advice to regulators on best practice. • Unite has within its membership a number of professional groups that aspire to become CHRE quality assured registrants. These groups are - Community Nursery Nurses, who have yet to form a register, Health Care Chaplains where an embryonic regulator has been formed – the United Kingdom Board for Healthcare Chaplaincy. The third group is the Dance Movement Psychotherapists. They have met all requirements and have been recommended for registration by HPC for a number of years but the parliamentary time required has not been afforded to enable this to happen. This is a particular anomaly where all other forms of arts therapies i.e. drama therapy, music therapy and art therapy are registered. Any parliamentary time provided to enact the outcome of this consultation should include time to enable this group to become registered. 2 • In addition we have Clinical Physiologists, for whom the Registration Council for Clinical Physiologists puts a strong case, and the Society of Clinical Perfusion Specialists. These groups have sought statutory regulation for over 8 years without success and are being told that the Academy of Healthcare Sciences will address the matter in time which would probably mean being an assured voluntary register – which they do not feel to be appropriate. • Unite is concerned on behalf of health visitors who as a group were once registered but now are only registered by entry qualification – i.e. nursing. Unite/CPHVA have argued that this creates a major risk to the public. We strongly believe that health visiting should be returned to statute, as it was previously for nearly 100 years! Unite’s position on professional regulation Privy Council The role of the Privy Council in relation to statutory regulators involves such matters as the appointment of lay members to these bodies and the approval of rules. The Judicial Committee also has a role in relation to certain appeals against disciplinary procedures. The allocation of responsibility for these matters to the Privy Council rather than to the Secretary of State with the major policy interest builds in wider cross-Government participation. In this, as in other ways, the Privy Council is an important part of “joined-up Government”. Unite believes that role of the Privy Council is important in relation to regulation and that the independent scrutiny of the Judicial Committee should not be lost to any government of the day. We believe that the CHRE and subsequently the Professional Standards Authority for Health and Social Care, as an independent body, should be responsible for setting standards for the regulators, rather than exposing the professions to political interference. Protection of title Unite believes that it is important for the protection of the public and of health practitioners that titles are protected. At present we have a situation where all 15 professions regulated by the HPC have their titles protected, and the title of “osteopath” is protected, but within the NMC the title of “nurse” is not protected although “registered nurse” is. The title of “health visitor” or the other roles on part 3 of the NMC register such as “sexual health adviser” are not protected although “specialist community public health nurse” is. The situation for health visiting is particularly anomalous because it is not even mentioned on the NMC or CHRE websites, or in any of their literature, 3 so members of the public wanting to make a complaint would have difficulty identifying which is the designated regulatory body. We have examples of childrens’ centre staff being perceived by the public as health visitors, who do not correct their title when working with families. Further confusion is caused when we see, for example, podiatric surgeons being “passed off” as “doctors”, and patients then believing that they are being treated by a medical practitioner, or (as often happens, sanctioned by organizations implementing skill mix) registered nurses being “passed off” as health visitors despite not holding the relevant qualification. We have debated the issues and detailed why we believe the removal of health visiting from legislation has had a negative effect in terms of public protection. *See Appendix A – Professional Briefing: public safety and statutory regulation of health visitors, and Appendix B – Regulatory Issues and the future legal status of the health visitor title and profession. Standards The goal to bring all regulatory bodies to the same standard and expectation is positive but the good process and practice that some regulators are striving to achieve should not be undermined. CHRE Equally, good practice promoted by CHRE should not be ignored by regulators. Why, for example, has the CHRE for two consecutive years, recommended that the HPC should review its “case to answer” procedure to allow complainants to see the practitioner’s response to a complaint when it is already the case that the practitioner sees the complaint? CHRE has just made 16 recommendations to the NMC. The NMC have accepted the recommendations but there is no obligation for them to do so. CHRE ignored health visitors’ complaints about risk to the public from the anomalous regulatory process since the health visitors’ dedicated register was closed in 2004, suggesting only that worries stemmed from a ‘factional issue’. That does not protect the public. Unite/CPHVA lodged a formal complaint/vote of no confidence in NMC in 2009, because of the disregard of their views regarding the conduct of the third part of the NMC register. This was ignored and the public remain at risk – but there is no mechanism for redress. Regulatory bodies, including CHRE, can only function if they retain the confidence and trust of the professions they regulate, so this should be an expectation and requirement. What will be the purpose of the newly independent Professional Standards Authority for Health and Social Care if regulators can pick and chose which bits of best practice to adopt? 4 Registration Fees It is unclear how new arrangements for the CHRE will impact on registration costs. Currently health professionals have to pay registration fees ranging from £375 in your first year on the register, £500 in your second year and £675 per year in subsequent years for osteopaths to £76 per annum for nurses. Most of our practitioner members are employed and for these practitioners registration fees are perceived by some to be a tax on jobs! This government’s aim is to get rid of QUANGOs. The CHRE has existed as a QUANGO. The new Professional Standards Authority for Health and Social Care is required to be financially independent and will seek its funding from the statutory regulators and from the newly accredited non-statutory registers. This will inevitably mean an increase in registration fees for practicing health professionals, and will create a hardship for practitioners at a time of pay freezes and increased pension contributions. The NMC has recently announced that it is considering increasing its registration fee from £76 per annum to £120 per annum – and this before any element of money towards the Professional Standards Authority for Health and Social Care is factored in. Protection of public and of practitioners • Unite believes that it is not possible to protect the public without also supporting the professionals to maintain high standards of service. Unite therefore argues that most, if not all, health care professions should be regulated in order to protect professionals and the public from bad practice. • Regulation is needed to address the power imbalance that exists between people delivering the service and those with more power that make decisions about the resourcing and structure of services that impact on service standards and public safety. • The Health and Social Care Act will make the need for properly enforced professional standards much greater, to counter the negative impacts of bidding down service quality to win contracts. • Regulators should be used to support and develop professionals, providing a range of services including whistle blowing and regulation of providers. They should not be driven into the role of only punishing professionals for failings, especially if these failings are beyond the control of the practitioner. Pharmacists • The Guild of Healthcare Pharmacists is a professional association within Unite. It has made its own submission to this consultation, but, 5 as it is part of Unite, a copy of that submission is attached to this response as “Appendix C” Unite’s response in detail: PROVISIONAL PROPOSALS AND CONSULTATION QUESTIONS PART 2: THE STRUCTURE OF REFORM AND ACCOUNTABILITY Provisional Proposal 2-1: All the existing governing legislation should be repealed and a single Act of Parliament introduced which would provide the legal framework for all the professional regulators. Provisional Proposal 2-2: The new legal framework should impose consistency across the regulators where it is necessary in order to establish the same core functions, guarantee certain minimum procedural requirements and establish certain core requirements in the public interest. But otherwise the regulators should be given greater autonomy in the exercise of their statutory responsibilities and to adopt their own approach to regulation in the light of their circumstances and resources. Provisional Proposal 2-3: The regulators should be given broad powers to make or amend rules concerning the exercise of their functions and governance without any direct oversight, including Privy Council approval and Government scrutiny (subject to certain safeguards). Question 2-4: Would the perceived status of legal rules be less clear or certain without Parliamentary approval? Should the CHRE be given an active role in scrutinising new rules, or should a limited number of the rules be subject to Secretary of State approval and contained in a statutory instrument? Unite response to question 2 – 4. We believe that the Secretary of State/Parliament, should retain authority contained in a statutory instrument. Provisional Proposal 2-5: The power of the regulators to issue standing orders should be abolished. Provisional Proposal 2-6: The regulators should have the ability to implement their statutory powers by making rules, instead of a mixture of rules and regulations. Provisional Proposal 2-7: The statute should require the regulators to consult whenever issuing or varying anything which is binding, anything which sets a benchmark or standard, and a competency. The regulators should be required to consult such persons it considers appropriate, including: (1) members of the public, patients and service users; (2) registrants (including business registrants); 6 (3) employers of registrants; (4) the other health and social care professional regulators, the CHRE, the health and social care inspectorates, the independent safeguarding authorities and any other regulatory bodies; (5) the Department of Health, Northern Ireland Executive, Scottish Government and Welsh Government; (6) professional bodies that represent registrants; (7) persons or bodies commissioning or funding the services provided by registrants or at a registered premises/business. (8) Trade unions should be added to this list. Perhaps at item 6 which could be amended to read “professional bodies and trade unions that represent registrants” Provisional Proposal 2-8: The formal role of the Privy Council in relation to health and social care professional regulation should be removed entirely. Provisional Proposal 2-9: The House of Commons Health Committee should consider holding annual accountability hearings with the regulators which should be co-ordinated with the CHRE’s performance reviews. The Scottish Parliament, National Assembly for Wales and Northern Ireland Assembly should also consider instituting similar forms of accountability. Provisional Proposal 2-10: The Secretary of State should be given formal powers to make decisions on matters that require a political policy decision to be made, including matters where there is a sufficient public interest and matters that give rise to questions about the allocation of public resources. Provisional Proposal 2-11: The statute should place a duty on each regulator to provide information to the public and registrants about its work. Provisional Proposal 2-12: Each regulator and the CHRE should be required to lay copies of their annual reports, statistical reports, strategic plans and accounts before Parliament and also in all cases the Scottish Parliament, the National Assembly for Wales and the Northern Ireland Assembly. Provisional Proposal 2-13: The statute should not require the regulators to send a copy of their accounts to the Comptroller and Auditor General or to the Auditor General for Scotland. Provisional Proposal 2-14: The order making power in section 60 of the Health Act 1999 should be repealed and instead the Government should be given regulation-making powers on certain issues. 7 Provisional Proposal 2-15: The Government should be given a regulation making power to abolish or merge any existing regulator, or to establish a new regulatory body. This power would also enable the Government to add new professional groups to, or remove professional groups from, statutory regulation. Question 2-16: Should the CHRE be given a power to recommend a profession for statutory regulation, or the removal of a profession from statutory regulation? If the Government decided not to comply, it would be required to issue a report setting out its reasons. Unite response to question 2 – 16. We believe that the CHRE should be given the power to recommend a profession for statutory regulation, or the removal of a profession from statutory regulation and that the government should give its reasons should it disagree. Provisional Proposal 2-17: The Government should be given powers to issue a direction in circumstances where a regulator has failed to perform any of its functions, and if the regulator fails to comply with the direction, the Government may itself give effect to the direction (see also provisional proposal 13-2). Provisional Proposal 2-18: The Government should be given powers to take over a regulator which is failing to carry out its functions. Provisional Proposal 2-19: The Government should not have express powers in the statute to initiate a public inquiry. This would continue to be provided for under other existing Government powers. Provisional Proposal 2-20: If the Scotland Bill 2010 does not become law, any use of the proposed regulation-making power set out in provisional proposal 213 in respect of a profession for which the Scottish Parliament has legislative competence, must be consulted on by Scottish Ministers and laid before the Scottish Parliament as well as the UK Parliament. Question 2-21: Should the Pharmacy (Northern Ireland) Order 1976 be reconstituted and retained as a separate part of the new statute? No Question 2-22: Should the proposed regulation-making power set out in provisional proposal 2-15 include a general provision to incorporate the Pharmaceutical Society of Northern Ireland into the main legal framework of the new statute (following approval by the Northern Ireland Assembly)? Yes. Question 2-23: Which, if any, of the specific proposals which follow in this consultation paper should be applied to the Pharmaceutical Society of Northern Ireland? Question 2-24: How should the new legal framework deal with cases left over from the previous legal regimes? What practical difficulties are likely to arise from the repeal of existing legislation and rules? (See above for comments on 8 the registration of dance movement psychotherapists as arts therapists within the HPC). PART 3: MAIN DUTY AND GENERAL FUNCTIONS OF THE REGULATORS Question 3-1: Should the statute specify the paramount duty of the regulators and the CHRE is to: (1) protect, promote and maintain the health, safety and wellbeing of the public by ensuring proper standards for safe and effective practice; or (2) protect, promote and maintain the health, safety and well-being of the public and maintain confidence in the profession, by ensuring proper standards for safe and effective practice? Unite response to question 3 - 1 Option (2). Provisional Proposal 3-2: The statute should not include a statement setting out the general or principal function(s) of the regulators. Question 3-3: Should the statute include guiding principles which would apply to all decisions made by the regulators, and if so what should they be? Unite response to question 3 – 3. Yes - principles should include right touch and to be as open and transparent to public as possible Question 3-4: Should the statute include a general power for the regulators to do anything which facilitates the proper discharge of their functions? PART 4: GOVERNANCE Question 4-1: Should the statute: (1) reform the existing structure to encourage Councils to become more board-like; and/or (2) reform the existing structure by establishing a statutory executive board consisting of the chief executive and senior directors; and/or (3) establish a unitary board structure which would move away from a two-tier approach based on a Council and officials? Provisional Proposal 4-2: The statute should establish each Council as a body corporate. The regulators should continue to be able to apply to become registered with the Charity Commission if they wish to do so. Provisional Proposal 4-3: The statute should require that each Council must be constituted by rules issued by the regulators. Provisional Proposal 4-4: Each regulator should be required to issue rules on the appointment of Council members and chairs, terms of office, duration of membership, grounds for disqualification, quorum for meetings, circumstances in which members (including chairs) cease to hold office, are removed or are suspended, education and training of Council members, and attendance requirements of Council members. 9 Question 4-5: Is an additional form of oversight required over the appointment of the General Council members? For example, should the Government have powers to remove members in certain circumstances? Question 4-6: Should: (1) the statute specify a ceiling for the size of the Councils of and the proportion of lay/registrant members; or (2) the Government be required to specify in regulations the size of Councils and the proportion of lay/registrant members; or (3) the regulators be given general powers to set the size and composition of their Councils and the Government be given default powers to intervene if this is necessary in the public interest? Unite response to question 4 – 6 Option 3. Provisional Proposal 4-7: The statute should define a lay member of the Council as any person who is not and has not been entered in the register of that particular regulatory body, and a registrant member as any person who is entered in the register of that particular regulatory body. Question 4-8: Should Council members be prohibited from concurrent membership of another Council? Provisional Proposal 4-9: The regulators should be given broad rule-making powers to determine their own governance arrangements, including the ability to establish committees if they wish to do so. Provisional Proposal 4-10: The regulators should be able to make rules for committees or any other internal groups it establishes, including their size and membership. Provisional Proposal 4-11: Each Council should be given powers to delegate any of its functions to any Council member, officer or internal body. Any delegations must be recorded in publicly available scheme of delegation. There should continue to be a prohibition on delegating any power to make rules. PART 5: REGISTERS Provisional Proposal 5-1: The statute should set out a core duty on all the regulators to establish and maintain a professional register. Provisional Proposal 5-2: The regulators should have the ability but not a duty to appoint a Registrar. Provisional Proposal 5-3: The statute should specify which registers must be established by the regulators, including any different parts and specialist lists. The Government would be given a regulation-making power to add, remove or alter the parts of the register and specialist lists. Provisional Proposal 5-4: The Government should be given a regulationmaking power to introduce compulsory student registration in relation to any of the regulated professions. 10 Question 5-5: Should student registration be retained in the new legal framework, and/or how can the legal framework help to ensure that the principles and practices of professionalism are embedded in pre-registration training? Question 5-6: Should the regulators be given powers to introduce voluntary registers? Unite response to question 5 – 6 No - being registered is either a matter of public protection or not, therefore compulsory or not required. No need for voluntary registers (unless this is part of the preparation for a profession to become registered). Question 5-7: If the regulators are given powers to introduce voluntary registers, should the CHRE be given a formal power to recommend to the regulator in question that a group should become or cease to be voluntarily registered? If the regulator decided not to comply, it would be required to issue a report setting out its reasons. Unite response to question 5 – 7 No - see above. Question 5-8: Should non-practising registers be retained or abolished? Provisional Proposal 5-9: The regulators will be required to register applicants on a full, conditional or temporary basis. In addition, the regulators will be given powers to introduce provisional registration if they wish to do so. Provisional Proposal 5-10: The statute will provide that if the Secretary of State advises that an emergency has occurred, a regulator can make certain temporary changes to the register. Provisional Proposal 5-11: The statute should specify that in order to be registered on a full or temporary basis the applicant must be appropriately qualified, be fit to practise, have adequate insurance or indemnity arrangements (except for social workers), and have paid a prescribed fee. The regulators should have broad rule-making powers to specify the precise detail under each of these requirements. Provisional Proposal 5-12: The regulators should be given powers to establish separate criteria for the renewal of registration and for registrants proceeding from provisional to full registration. Question 5-13: Should the statute provide that in order to be registered an applicant must demonstrate that they are a “fit and proper person” to exercise the responsibilities of their profession? Question 5-14: Should the legislation state that applicants are entitled to be 11 registered provided that they satisfy the relevant criteria or that the regulator must register the applicant provided that they satisfy the relevant criteria? Does either formulation make any difference in practice? Provisional Proposal 5-15: The statute should require the regulators to communicate expeditiously with registrants and potential registrants. The regulators would be given broad rule-making powers concerning the processing of registration applications. Provisional Proposal 5-16: The statute should require each regulator to establish an appeals process for when registration applications are refused. The regulators would have broad powers to decide the precise process it wants to introduce. Provisional Proposal 5-17: The statute should provide a right of appeal when registration applications are refused, to the High Court in England and Wales, the Court of Session in Scotland, and the High Court in Northern Ireland. Provisional Proposal 5-18: The regulators should have broad powers to establish rules concerning the upkeep and publication of the register. Provisional Proposal 5-19: The statute should require each regulator to establish process for dealing with fraudulently procured or incorrectly made entries. The regulators would have broad powers to decide the precise process it wishes to introduce. Provisional Proposal 5-20: The statute should provide a right to appeal against registration decisions relating to fraudulently procured or incorrectly made entries, to the High Court in England and Wales, the Court of Session in Scotland, and the High Court in Northern Ireland. Provisional Proposal 5-21: The statute should provide that applications for restoration in cases where a registrant’s entry has been erased following fitness to practise proceedings must be referred to a Fitness to Practise Panel or similar committee. Provisional Proposal 5-22: The statute should provide a right to appeal against restoration decisions by a Fitness to Practise Panel to the High Court in England and Wales, the Court of Session in Scotland, and the High Court in Northern Ireland. Question 5-23: Should the statute set a consistent time period before which applications for restoration cannot be made (in cases where a registrant’s entry has been erased following fitness to practise proceedings), or should this matter be left to the regulators to determine? Provisional Proposal 5-24: The statute should require each regulator to establish in rules a process for considering applications for restoration in cases which are not related to fitness to practise proceedings. The regulators would be given broad discretion to determine the precise process it wishes to adopt. 12 Provisional Proposal 5-25: The regulators should have broad powers to make rules concerning the content of the registers. The only exception to this approach would be that set out in provisional proposal 5-27. Question 5-26: Should the regulators be given broad powers to annotate their registers to indicate additional qualifications or should this power be subject to certain restrictions? Provisional Proposal 5-27: The statute should require all current fitness to practise sanctions to appear in the public register. Provisional Proposal 5-28: The regulators should have discretion to include details of undertakings, warnings and interim orders in the public register (subject to the main duty of the regulators to protect the public by ensuring proper standards). Question 5-29: Should the regulators be required to publish information about professionals who have been struck off, for at least 5 years after they have been struck off? Question 5-30: Should the regulators be required to include in their registers details of all previous sanctions? Provisional Proposal 5-31: All the existing protected titles and functions that are contained currently in the governing legislation should be specified in the new statute. Provisional Proposal 5-32: Government should be given a regulation-making power to add to or remove any of the protected titles and functions. Question 5-33: How appropriate are the existing protected titles and functions? Please see Unite comments in paragraph “Protection of Title” above. Provisional Proposal 5-34: The regulators will have powers to bring prosecutions and will be required to set out in a publicly available document their policy on bringing prosecutions (except in Scotland). PART 6: EDUCATION, CONDUCT AND PRACTICE Question 6-1: Should our proposals go further in encouraging a more streamlined and coordinated approach to regulation in the areas of education, conduct and practice? If so, how could this be achieved? Provisional Proposal 6-2: The statute should require the regulators to make rules on: 13 (1) which qualifications are approved qualifications for the purposes of preregistration and post-registration qualifications; Unite agrees. (2) the approval of education institutions, courses, programmes and/or environments leading to an award of approved qualifications and the withdrawal of approval; Unite agrees. (3) rights of appeals to an individual or a panel against the decision of the regulator to refuse or withdraw approval from an institution, course or programme; Unite agrees. (4) the quality assurance, monitoring and review of institutions, courses, programmes and/or environments; and (5) the appointment of visitors and establishment of a system of inspection of all relevant education institutions. Provisional Proposal 6-3: The statute should require the regulators to establish and maintain a published list of approved institutions and/or courses and programmes, and publish information on any decisions regarding approvals. Unite agrees. Provisional Proposal 6-4: The statute should require education institutions to pass on to the regulator in question information about student fitness to practise sanctions. Unite agrees. Question 6-5: Should the powers of the regulators extend to matters such as a national assessment of students? Unite response to question 6 – 5 No we do not agree. A Code of Conduct and Standards are sufficient in our view with newly qualified registration applicants required to agree to meet the codes. The inevitable increase costs of first time registration if a national assessment of students approach was adopted also makes this an undesirable proposal. Guidance about educational standards needs to be by the national regulator, though, to prevent it differing from one university/area to another 14 Also, there is a need for some formal national oversight to ensure the professions are signed up to and contribute to decisions about what goes into those national standards. There used to be national boards for nursing, midwifery and health visiting, which oversaw curriculum development and research and this has been less satisfactory since the Boards were abolished. In medicine this function is undertaken by the Medical Royal Colleges – whoever does it, it needs doing and is the basis for successful regulation Question 6-6: Should the regulators be given powers over the selection of those entering education? No. Question 6-7: Could our proposals go further in providing a framework for the approval of multi-disciplinary education and training, and if so how? Yes. Question 6-8: Is too much guidance being issued by the regulators and how useful is the guidance in practice? Unite response to question 6 – 8 In practice settings where staff are working with unregistered staff for example healthcare support workers there may be a need for more guidance. Provisional Proposal 6-9: The statute should require the regulators to issue guidance for professional conduct and practice. HPC registrants responded - We would warn against removing statements about core values, for example “act kindly”, not least due to the public relations issues of removing them. Our experience with the employers Code of Conduct for unregistered staff has been widely welcomed. Provisional Proposal 6-10: The statute should provide for two separate types of guidance: tier one guidance which must be complied with unless there are good reasons for not doing so, and tier two guidance which must be taken into account and given due weight. The regulators would be required to state in the document whether it is tier one guidance or tier two guidance. Unite believes that tier two guidance should not be reduced to “nice to do if we have the money”, which would mean that it would be unlikely that it would be done Question 6-11: How should the legal framework deal with the regulators’ responsibilities in relation to professional ethics? Unite response to question 6 – 11 The regulator should ensure that professional ethics are clearly signposted in the relation to protection of the public. However the legal framework should ensure that regulators are not solely relying on professional body guidance as membership of a professional body is optional. 15 Provisional Proposal 6-12: The statute will require the regulators to ensure ongoing standards of conduct and practice through continuing professional development (including the ability to make rules on revalidation). Our AHPs recommend HPC’s approach to regulating CPD which is Standards based and emphases application of knowledge to practice and insists on a mixed format of continuous learning. We have found this to be a successful way to encourage portfolio development. PART 7: FITNESS TO PRACTISE: IMPAIRMENT Question 7-1: Should the statute: (1) retain the existing two-stage approach for determining impaired fitness to practise; or (2) implement the recommendations of the Shipman report; or (3) remove the current statutory grounds which form the basis of an impairment and introduce a new test of impaired fitness to practise based on whether the registrant poses a risk to the public (and that confidence in the profession has been or will be undermined)? Question 7-2: If a list of statutory grounds of impaired fitness to practise is retained, should it refer to a broader range of non-conviction disposals? Question 7-3: How adequate are the powers of the regulators to require disclosures from the Independent Safeguarding Authority and Disclosure Scotland? What practical difficulties, if any, arise as a result of differences between the protection of vulnerable groups schemes in England, Wales, Northern Ireland and Scotland? PART 8: FITNESS TO PRACTISE: INVESTIGATION Question 8-1: Should the new legal framework remove the concept of an allegation entirely and instead give the regulators broad powers to deal with all information and complaints in such manner as they consider just (subject to a requirement that cases where there are reasonable prospects of proving impairment must be referred for fitness to practise proceedings)? Unite believes that allegations should be based on codes of conduct and standards and it is fair that the practitioner and the complainant should be clear and have clear issues addressed. Provisional Proposal 8-2: The statute should provide that all the regulators will be able to consider any information which comes to their attention as an allegation and not just formal complaints. Unite feels the need for a definition of the difference between “allegation” and “formal complaint”. 16 Provisional Proposal 8-3: The statute should contain a clear statement that there is no set format for allegations. Question 8-4: Should the statute prohibit the regulators from setting a time limit for bringing an allegation against a registrant or should there be a consistent time limit for allegations across the regulators (and if so, what should it be)? Provisional Proposal 8-5: All the regulators should have the power to establish a formal process for the initial consideration of allegations (such as screeners). Unite agrees. Provisional Proposal 8-6: The regulators should have the power to prohibit certain people from undertaking the initial consideration of allegations and specify that only certain people can undertake this task. Unite agrees. Provisional Proposal 8-7: The regulators should have powers to establish referral criteria for an investigation and specify cases which must be referred directly to a Fitness to Practise Panel. Unite agrees. Question 8-8: Should the statute impose more consistency in relation to the criteria used by regulators to refer cases for an investigation or the cases that must be referred directly to a Fitness to Practise Panel? Unite agrees. Provisional Proposal 8-9: The statute should enable but not require the regulators to establish an Investigation Committee. Provisional Proposal 8-10: The regulators should be given broad rule making powers concerning how and by whom an investigation is carried out. Provisional Proposal 8-11: The statute should give all the regulators a general power to require the disclosure of information where the fitness to practise of a registrant is in question. Unite agrees. Question 8-12: Are the existing formulations of the power to require disclosure of information useful and clear in practice? Provisional Proposal 8-13: The power to require information should be extended to include the registrant in question. 17 Question 8-14: Should any enforcement powers be attached to the power to require information? Provisional Proposal 8-15: The statute should provide that the test for all referrals to a Fitness to Practise Panel across the regulators is the real prospect test. Provisional Proposal 8-16: The regulators should have powers to issue or agree the following at the investigation stage: (1) warnings; (2) undertakings; (3) voluntary erasure; and (4) advice to any person with an interest in the case. The regulators would be given broad powers to make rules governing the use of such powers. This would include rules governing who or which body can issue them and the circumstances in which the powers can be agreed or imposed. Unite agrees. Question 8-17: Should the statute require that any decision to use any power listed in provisional proposal 8-16 at the investigation stage must be made or approved by a formal committee or Fitness to Practise Panel? Alternatively, should the powers of the CHRE to refer decisions of Fitness to Practise Panels to the High Court be extended to cover consensual disposals? Unite agrees. Provisional Proposal 8-18: The Government should be given a regulation making power to add new powers to those listed in provisional proposal 8-16, and to remove any powers. Governments should be able to express a view. Question 8-19: Does the language used in the proposed list of powers contained in provisional proposal 8-16 convey accurately their purpose? Yes. Question 8-20: Is the use of mediation appropriate in the context of fitness to practise procedures? Should not mediation be used prior to reaching fitness to practise process? Provisional Proposal 8-21: All regulators should be given rule and regulation making powers to introduce a system of mediation if they wish to do so. Unite agrees. Provisional Proposal 8-22: The statute should provide for a right to initiate a review of an investigation decision in relation to decisions: (1) not to refer a case for an investigation following initial consideration; (2) not to refer the case to a 18 Fitness to Practise Panel; (3) to issue a warning; or (4) to cease consideration of a case where undertakings are agreed. Unite agrees. Provisional Proposal 8-23: Anyone who has an interest in the decision should be able to initiate a review of an investigation decision, including but not limited to the Registrar, registrant, complainant and the CHRE. Unite agrees. Provisional Proposal 8-24: The grounds for a review of an investigation decision should be that new evidence has come to light which makes review necessary for the protection of the public or the regulator has erred in its administrative handling of the case and a review is necessary in the public interest. Unite agrees. Provisional Proposal 8-25: The statute should give the regulators broad rule making powers on all aspects of the process for the review of an investigation decision, except those matters specified in provisional proposals 8-22, 8-23 and 8-24. Unite agrees. PART 9: FITNESS TO PRACTISE: ADJUDICATION Question 9-1: Should the statute require the regulators to ensure that they establish a structure which is compliant with Article 6 of the European Convention on Human Rights without taking into account the role of the higher courts? Question 9-2: Should the new legal framework ensure the separation of investigation and adjudication, and if so how? Question 9-3: Should the statute allow for the option of the regulators’ adjudication systems joining the Unified Tribunals Service? Provisional Proposal 9-4: The statute should give all the regulators a broad power to establish rules for case management. Unite agrees. Provisional Proposal 9-5: The statute should provide that the overriding objective of the Civil Procedure Rules – that cases must be dealt with justly – is made part of the regulators’ fitness to practise procedures. Provisional Proposal 9-6: The statute should require each regulator to establish Fitness to Practise Panels of at least three members for the purpose of 19 adjudication. Unite agrees. Provisional Proposal 9-7: The statute should: (1) require the regulators to establish a body which is responsible for all aspects of the Fitness to Practise Panel appointment process and which is separate from the Council; and (2) prohibit Council members and investigators from membership of Fitness to Practise Panels; and (3) require that each Fitness to Practise Panel must have a lay member. Unite agrees. Provisional Proposal 9-8: Other than on those matters specified in provisional proposals 9-6 and 9-7, the regulators should have broad powers to make rules on the constitution of their Fitness to Practise Panels. Provisional Proposal 9-9: All regulators should be given broad rule-making powers on most procedural aspects of fitness to practise hearings. Question 9-10: Should the statute require that fitness to practise hearings must take place in the UK country in which the registrant is situated or resides? Provisional Proposal 9-11: The statute should apply the civil rules of evidence to fitness to practise hearings. The relevant rules should be those that apply in the part of the UK in which a hearing takes place. Unite agrees. Provisional Proposal 9-12: Fitness to Practise Panels should be able to admit evidence which would not be admissible in court proceedings if the admission of such evidence is fair and relevant to the case. Unite agrees. Provisional Proposal 9-13: The statute should require the civil standard of proof in fitness to practise hearings. Unite agrees. Provisional Proposal 9-14: The statute should require that all fitness to practise hearings must be held in public unless one or more of the exceptions in the Civil Procedure Rules apply. Unite agrees. Provisional Proposal 9-15: The statute should provide that a witness is eligible 20 for assistance if under 17 at the time of the hearing if the Panel considers that the quality of evidence given by the witness is likely to be diminished as a result of mental disorder, significant impairment of intelligence and social functioning, physical disability or physical disorder. In addition, a witness is should be eligible for assistance if the Panel is satisfied that the quality of the evidence given by the witness is likely to be diminished by reason of fear or distress in connection with testifying in the proceedings. Unite agrees. Question 9-16: Should the statute provide for special measures that can be directed by the Panel in relation to witnesses eligible for assistance, such as screening witnesses from the accused, evidence by live link, evidence in private, video recoded evidence, video cross examination, examination through intermediary, and aids to communication? Unite agrees. Provisional Proposal 9-17: The statute should require the regulators to establish a system for imposing and reviewing Interim Orders. Unite agrees. Provisional Proposal 9-18: The statute should require each regulator to establish panels of at least three members for interim order hearings (including a lay member). In addition, Interim Order panels must be appointed by a body which is separate to the Council and there would be a prohibition of Council members and investigators from sitting on such Panels. Unite agrees. Question 9-19: Should the statute prohibit Interim Order Panellists sitting on a Fitness to Practise Panel (either in relation to the same case or more generally)? Unite agrees. Provisional Proposal 9-20: The test for imposing an Interim Order should be that it is necessary to protect, promote and maintain the health, safety and well being of the public (and maintain confidence in the profession). Unite agrees. Provisional Proposal 9-21: On all procedural matters in relation to Interim Order hearings (except for those specified in provisional proposal 9-18) the regulators should have broad rule-making powers. Question 9-22: Should the statute guarantee the right of registrants to give evidence at Interim Order hearings? 21 Provisional Proposal 9-23: The right of appeal against an Interim Order should continue to be to the High Court in England and Wales, the Court of Session in Scotland and the High Court in Northern Ireland. Provisional Proposal 9-24: All Fitness to Practise Panels should have powers to impose the following: (1) erasure from the register; (2) suspension; (3) conditions; and (4) warnings. Unite agrees. Provisional proposal 9-25: The Government should be given a regulation making power to introduce systems of financial penalties and cost awards. We would require clarification on this proposal! Provisional Proposal 9-26: All Fitness to Practise Panels should have powers to agree undertakings and voluntary erasure. Unite agrees. Provisional Proposal 9-27: The regulators should have powers to introduce immediate orders (or use Interim Orders for this purpose). Unite agrees. Provisional Proposal 9-28: The test for imposing any of the sanctions listed in provisional proposal 9-24 and consensual disposals in 9-26 should be to protect, promote and maintain the health, safety and well-being of the public (and maintain confidence in the profession). Unite agrees. Provisional Proposal 9-29: The regulators should be given broad powers to make rules in relation to the sanctions listed in provisional proposal 9-24 and consensual disposals in provisional proposal 9-26. Unite agrees. Provisional Proposal 9-30: The Government should be given a regulation making power to add new sanctions and consensual disposals to those listed in provisional proposals 9-24 and 9-26, and to remove any sanctions and consensual disposals. Recommendation only. Question 9-31: Does the language used in the proposed list of sanctions and consensual disposals contained in provisional proposals 9-24 and 9-26 convey accurately their purpose? 22 Unite agrees. Provisional Proposal 9-32: The statute should require all the regulators to establish a system of review hearings for conditions of practise and suspension orders. In addition, the regulators should have powers but would not be required to establish review hearings for warnings and undertakings. Provisional Proposal 9-33: The regulators should have broad rule-making powers to establish the procedures for review hearings. Question 9-34: Should the regulators be given an express power to quash or review the decision of a Fitness to Practise Panel where the regulator and the relevant parties agree that the decision was unlawful? If so, should complainants and other interested parties be able to prevent or contribute to any decision to use this power? To review only! Provisional Proposal 9-35: All professionals should continue to have a right of appeal against the decision of a Fitness to Practise Panel to the High Court in England and Wales, the Court of Session in Scotland and the High Court in Northern Ireland. Unite agrees. PART 10: THE COUNCIL FOR HEALTHCARE REGULATORY EXCELLENCE Question 10-1: How effective is the CHRE in performing the role of scrutinising and overseeing the work of the regulators? Unite response to question 10 – 1 CHRE annual reports on the regulators are comprehensive and helpful but unfortunately sometimes ignored. There needs to be a requirement for regulators to adopt best practice. Provisional Proposal 10-2: The current powers and roles of the CHRE (including those introduced by the Health and Social Care Bill 2011) should be maintained in as far as possible. Unite agrees. Provisional Proposal 10-3: Appointments to the CHRE’s General Council should be made by the Government and by the devolved administrations. Appointments would be made in accordance with the standards for appointments to the health and social care regulators made by the CHRE. 23 Unite agrees. Provisional Proposal 10-4: The CHRE’s general functions should be retained, but modernised and reworded where appropriate. Unite agrees. Question 10-5: Is the CHRE’s power to give directions still necessary? Unite response to question 10 – 5 Yes. Provisional Proposal 10-6: The existing power for Government to make regulations for the investigation by the CHRE into complaints made to it about the way in which a regulator has exercised its functions should be retained. Unite agrees. Question 10-7: Should the CHRE’s power to refer cases to the High Court in England and Wales, the Court of Session in Scotland and the High Court in Northern Ireland: (1) be retained and exercised alongside a regulator’s right of appeal, in cases when the regulator’s adjudication procedure is considered to be sufficiently independent; or (2) be removed when a regulator’s right of appeal is granted in such circumstances; or (3) be retained and rights of appeal should not be granted to regulators, although regulators should have a power to formally request the CHRE to exercise its power? Unite response to question 10 – 7 Option 1. PART 11: BUSINESS REGULATION Question 11-1: To what extent does regulation in a commercial context make a difference to how the regulators approach the task of professional regulation and does the law provide adequately for professional regulation in a commercial context? Provisional Proposal 11-2: The statute should retain the existing premises regulation regimes of both the General Pharmaceutical Council and the Pharmaceutical Society of Northern Ireland. Question 11-3: Are any further reforms needed to the premises regulation regimes of the General Pharmaceutical Council and the Pharmaceutical Society of Northern Ireland? Question 11-4: Should the statute retain the existing systems for the regulation of bodies corporate? Question 11-5: Should the regulators have powers to finance or establish a complaints service? 24 Provisional Proposal 11-6: The Government should be given a regulation making power to extend to any regulator the powers given to the General Pharmaceutical Council or the General Optical Council to regulate businesses. PART 12: OVERLAP ISSUES Question 12-1: How could the legal framework establish clearer interfaces between the various regulatory systems? Question 12-2: What practical difficulties arise as a result of parallel criminal and fitness to practise proceedings? Employers and regulators should retain their own integrity and act as necessary in these circumstances. Question 12-3: What are the practical and legal difficulties associated with joint working? Professional body or trade union might not be able to support a members who is under criminal investigation. Provisional Proposal 12-4: The statute should include a permissive statement to the effect that each regulator may carry out any of its functions in partnership with another organisation. Unite agrees. Provisional Proposal 12-5: The statute should enable formal partnership arrangements to be entered into between any regulator and one or more other organisations (including the other professional regulators) in relation to the exercise of their statutory functions. The statute should provide that any such arrangements do not affect the liability of the regulator for the exercise of any of its statutory functions. Provisional Proposal 12-6: The statute should impose a general duty on each regulator to make arrangements to promote cooperation with other relevant organisations or other persons, including those concerned with the: (1) employment of registrants; (2) education and training of registrants; (3) regulation of other health or social care professionals; (4) regulation of health or social care services; and (5) provision/supervision/management of health or social care services. Unite agrees. 25 Question 12-7: Should the statute specify or give examples of the types of arrangements that could be made under provisional proposal 12-6? Unite agrees. Provisional Proposal 12-8: The statute should impose a specific duty to Co-operate, which would apply when the regulator in question is: (1) considering registration applications and renewals; (2) undertaking the approval of education and training; (3) ensuring proper standards of practice and conduct; and (4) undertaking an investigation into a registrant’s fitness to practise. This duty would apply to the same list of organisations and persons contained in provisional proposal 12-6. The requested authority would be required to give due consideration to any such request made by the regulator, and if it refuses to co-operate, must give written reasons. Unite agrees. Question 12-9: Are there any other circumstances in which the specific duty to co-operate contained in provisional proposal 12-8 should apply? This evidence was submitted on behalf of Unite the Union by; Rachael Maskell Unite the Union, National Officer For further information, please contact: Obi Amadi Lead Professional Officer, Unite the Union [email protected] Unite House, 128 Theobald's Road, Holborn, London, WC1X 8TN 26 29th May 2012 Tim Spencer-Lane Law Commission Steel House, 11 Tothill Street London SW1H 9LJ [email protected] 27 PROFESSIONAL BRIEFING: Unite CPHVA 128 Theobald's Road Holborn London WC1X 8TN Tel: 020 7611 2500 www.unitetheunion.org (JN3099) HB160810 PUBLIC SAFETY AND STATUTORY REGULATION OF HEALTH VISITORS Unite/CPHVA Unite Health Sector: 2010 FOREWORD The Community Practitioners’ and Health Visitors’ Association (CPHVA) is a professional association in the 100,000 strong health sector of the Union Unite. It represents health visitors and registered nurses who are employed in primary and community health settings. The organisation’s National Professional Committee (NPC) is made up of representative health visitors, school nurses and other community and public health nurses and practitioners. PROFESSIONAL BRIEFING: PUBLIC SAFETY AND STATUTORY REGULATION OF HEALTH VISITORS Published by Unite the Union/CPHVA Joint General Secretaries Derek Simpson and Tony Woodley Unite Health Sector 128 Theobald's Road Holborn London WC1X 8TN 020 7611 2500 This professional briefing is downloadable in PDF format from www.unitetheunion.org/health 2 CPHVA members are represented at local, regional and country levels through a committee structure which feeds into the NPC. Through this mechanism, amongst others, members working on the front line ensure that their professional concerns and experiences are discussed and addressed. The NPC also holds an annual professional forum at its conference where members can discuss important professional issues. Over recent years these feedback structures and the annual omnibus telephone survey of 1000 members have alerted the committee to the many professional concerns which have arisen since the health visiting profession was taken out of statute in 2001 and its register closed in 2004. The CPHVA firmly believes that it was this removal of health visiting from legislation that was the catalyst for the situation in which the profession now finds itself. There are now depleted numbers of health visitors, diminished recruitment, caseloads stretched way beyond safe boundaries and the resulting inevitable risks to the health and wellbeing of very young children. 3 Professor Sarah Cowley kindly agreed to prepare this important paper in response to a request from myself as Chair of the National Professional Committee of the Community Practitioners’ and Health Visitors’ Association. This paper provides the evidence as to how, and why, public safety has been compromised by the removal of health visiting from statute. We hope that the Nursing & Midwifery Council (NMC), other professional colleagues and policy makers will give this document the close scrutiny it deserves. Furthermore, we hope they will agree that in order to protect children and their families at such a vulnerable time in their life cycle, it is essential to return the health visiting profession to statute and re-open the health visitor register. Angela Roberts FHEA MA Chair National Professional Committee UNITE/CPHVA SUMMARY 1. Introduction 1.1 It is the contention of Unite/Community Practitioners’ and Health Visitors’ Association (CPHVA) that public safety has been compromised by changes in the statute governing health visitor regulation, enacted in the Nursing and Midwifery Order 2001. The Nursing & Midwifery Council are asked to explore how the anomalous position of health visiting as a profession, currently existing outside statute, can be regularised. 1.2 Public protection is the primary concern and purpose of statutory regulation, but the line between professional regulation and client safety and vulnerability is complex and indirect. The relationship between professional and client, in most instances, is mediated through large organisations, such as the NHS, who are responsible for providing services. Even so, the ‘vulnerable public’ who need services at a time of relative weakness, disadvantage or uncertainty should be able to depend upon the suitability of those professionals with whom they are in contact. 2. Occupations and professionalisation: the case of health visiting 2.1 Key markers distinguish an established profession from a single role or function, and health visiting is an established profession. Removing health visiting from statute, and the associated closure of the dedicated register in 2004, implied that health visiting is no longer valued as a distinct profession and qualification. 4 5 2.2 Removing health visitors’ professional qualification from statute called it into question and delegitimised it. This affected views about the service delivered by health visitors, setting the scene for a steep and devastating decline in the workforce, which has yet to be halted. The staff shortages, in turn, have led to a range of adverse decisions and omissions that cause a major risk to the public. 3. Do we need health visiting? 3.1 Safe and effective health visiting services are required to deal with increasing health and social need. This is recognised in policy and across the political spectrum, but removing health visiting from the framework of statutory regulation has created much confusion for service users, commissioners, employers and practitioners. 3.2 Ambiguity and uncertainty about the meaning and existence of a health visiting qualification, whether it is needed and when, has led to a number of employers and commissioners making very risky choices in staff deployment, often using personnel with insufficiently developed skills. 3.3 Confusion about the regulatory status and need for a health visiting qualification has led to unsafe lines of accountability and unclear decision trails in many organisations. The substitution of personnel with different skills to those of a fully qualified health visitor, and who may be inappropriately confident, creates a considerable risk. This practice differs from standard, safe skill mix or teamwork, but it has proliferated since health visiting was removed from statute. 4. Is health visiting recognised as a health profession, or should it be? 4.1. Specific criteria were established in 2001 by which aspiring health professions that need statutory regulation 6 could be recognised. Health visiting meets these criteria, yet was removed from the framework of statutory regulation in the same year. This perverse decision has left the public at risk from a range of problems arising from the current regulatory arrangements. 4.2. The NMC has no legal mechanism for dealing with professional difference, which perhaps leads them to overstate the degree of similarity between nursing and health visiting, and to obscure, or even negate, the extent and distinctiveness of health visiting knowledge. In turn, this poses a risk to the public, because it encourages the substitution of registered nurses, who are qualified to work in a different way, for health visitors. 4.3. There is a lack of transparency in the regulatory system, so any member of the public wishing to lodge a complaint about a health visitor would be hard pressed to identify a regulatory body responsible for the profession. 5. Is the health visiting profession regulated? 5.1. Despite being included in the Specialist Community Public Health Nursing (SCPHN) part of the NMC register, the health visiting profession is not regulated as such, nor in a manner that can protect the public. Current arrangements are unsatisfactory because of the format of the third part of the NMC register, its lack of specificity for health visiting and the absence of protection for health visitors’ professional title. 5.2. There is no official mechanism for ensuring that standards of preparation are appropriate for health visiting, leading to doubts about the suitability of official programmes, and fitness for practice of new registrants. In turn, this is leading to the development of a range of ad hoc and unregulated mechanisms for training. 7 5.3. Arrangements for revalidation and continued registration are confusing and convoluted, undermining the health visiting qualification and encouraging registrants to claim proficiency in the different fields of nursing and midwifery, regardless of their self-assessed competence. 6. Conclusion 6.1 Removing the health visiting qualification from statute is identified as the root cause of the downturn in health visiting numbers, of preparation and recruitment difficulties, and of the numerous adverse and risky decisions made by commissioners and service managers. CONTENTS 1. INTRODUCTION 13 1.1. Key points 16 2. OCCUPATIONS AND PROFESSIONALISATION: THE CASE OF HEALTH VISITING 17 2.1. Development of a profession 17 2.2. Hallmarks of a profession 17 2.3. Statutory regulation and the legitimacy of a profession 19 6.2 Deregulation of health visiting has encouraged an atmosphere of disrespect and devaluing of the profession, without regard for research evidence, or for the effect of such attitudes on service provision for the infants, children and families left with inadequate or inappropriate support as a result. Example 1: Service users ‘Left fending for themselves’ 21 Example 2: Recruitment 22 2.4. Naming a profession 22 2.5. Summary 24 2.6. Key points 24 6.3 It is the belief of Unite/CPHVA and many others that the situation for practice and for service users will only improve when health visiting is able to resume its rightful place as a fully regulated health profession, with a qualification recognised in statute. 3. DO WE NEED HEALTH VISITING? 25 3.1. Health and social need 25 3.2. Need for health visiting in current policy 29 3.3. Need to name an occupational group 30 3.3.1. Skill-set 30 Example 3: Dilute skill-mix: practitioners’ perspectives 31 Example 4: Inappropriate confidence 32 3.3.2. Clarity and accountability 33 Example 5. Health visiting by numbers: protocols 35 Example 6: Who is visiting? 36 3.3.3. Organisational convenience 38 3.4. Summary 38 3.5. Key points 39 8 9 4. IS HEALTH VISITING RECOGNISED AS A HEALTH PROFESSION, OR SHOULD IT BE? 40 Table 1: Use of professional titles 55 4.1. Health visiting covers a discrete area of activity displaying some homogeneity 41 5.2. Standards of proficiency 56 Example 9: Official preparation programmes are not always sufficient 57 4.2. Health visiting applies a defined body of knowledge 44 5.3. Revalidation 58 4.3. Health visiting practice is based on evidence of efficacy 45 5.4. Summary 59 4.4. Health visiting has at least one established professional 46 body, which accounts for a significant proportion of that occupational group 5.5. Key points 60 6. CONCLUSION 61 4.5. Health visiting has operated a voluntary and a statutory register 46 6.1. Key points 62 63 4.6. Health visiting has a defined route of entry to the profession 47 APPENDIX 1: PREPARATION AND REGULATION OF HEALTH VISITING 66 4.7. Health visiting has an independently assessed entry qualification 48 APPENDIX 2: TREATING HEALTH VISITING AS A POST-REGISTRATION NURSING QUALIFICATION EXACERBATES RECRUITMENT DIFFICULTIES 4.8. Health visiting has standards of conduct, performance and ethics 48 Issues concerned with nursing careers 66 Issues related to finance 67 4.9. Health visiting has disciplinary procedures to enforce those standards 48 Issues related to a lack of health visiting voice 67 Issues related to the restricted entry gate 68 Example 7: Brief internet search for register or regulation of nurses, midwives and health visitors 49 APPENDIX 3: A DISCRETE AREA OF PRACTICE WITH SOME HOMOGENEITY 68 68 4.10. Health visiting is committed to continuous professional development (CPD) 49 1. Prime Research and Development Review 70 2. Assessment of health visiting practice 70 4.11. Summary 49 3. Nursing and health visiting practice in public health 70 4.12. Key points 50 Figure A3.1: Polarised concepts and priorities in public health 70 5. IS THE HEALTH VISITING PROFESSION REGULATED? 51 5.1. The form of professional register 52 4. The principles of health visiting 71 5.1.1. Specificity of the register 52 5. What characterises an effective health visitor? 72 5.1.2. Statutory title 53 ACKNOWLEDGEMENTS 72 Example 8: Bogus health visitor 54 REFERENCES 73 10 11 1. INTRODUCTION It is the contention of Unite/Community Practitioners’ and Health Visitors’ Association (CPHVA) that public safety has been compromised by changes in the statute governing health visitor regulation, enacted in the Nursing and Midwifery Order 2001. This paper builds on an earlier one1, explaining in detail the reason for this concern. The Nursing & Midwifery Council is asked to explore how the anomalous position of health visiting as a profession, currently existing outside statute, can be regularised. Statutory regulation began long before the National Health Service and the existence of large employing organisations for delivering professional services, so its purpose was relatively simple and clear. If a person posted a plaque on their door announcing themselves as qualified to work as a professional, such as a doctor, lawyer or midwife, the ‘vulnerable public’ needed to be assured that the person claiming such skills would, indeed, have a suitable, peer approved qualification, and would also practise within an ethical framework that stopped them from taking advantage of the clients who needed their services at a time of relative weakness or uncertainty. Public protection continues to be the primary concern and purpose of statutory regulation. In today’s far more complex world, there is rarely a direct linear relationship between professional and client, in that most services are delivered through large organisations, such as the NHS. Likewise, the line between professional regulation and client safety and vulnerability is complex and indirect. This paper aims to unravel this complexity and justify the contention that public safety is being compromised by current arrangements for regulating health visitors. It builds the 12 13 argument through the next four sections, which explain the regulatory situation for health visiting and the attendant risk to the public. After this introductory section, Section 2 relates health visiting to our understanding of occupations and professionalisation in the modern world, identifying key markers that distinguish an established profession from a single role or function. It explains our basic claim, that removing health visiting from statute in 2001, and the associated closure of the dedicated register in 2004, implied that health visiting is no longer valued as a distinct profession and qualification. This affected views about the service delivered by health visitors, setting the scene for a steep and devastating decline in the workforce, which has not yet been halted. The staff shortages, in turn, lead to a range of adverse decisions and omissions that cause a major risk to the public. Section 3 refutes the idea that health visiting is no longer required, detailing the increasing extent of health and social need. This need is recognised in policy across the political spectrum, but removing health visiting from the framework of statutory regulation has created much confusion. Ambiguity and uncertainty about the meaning and existence of a health visiting qualification, whether it is needed and when, has led to some very risky decisions being taken by employers and commissioners, as well as a lack of clarity in decision trails and forms of accountability in practice. Section 4 picks up the question of whether health visiting is, or should be, recognised as a health profession, as opposed to a single role or a post-registration nursing qualification. The perversity of the decision to remove health visiting from statute in 2001 is shown by examining criteria for recognising whether or not an occupational group should be regulated as 14 a health profession, which were established in the same year. This examination shows clearly that health visiting should be regulated as a health profession. Furthermore, of direct relevance to the points being made in this paper, it uncovers specific risks and problems arising from the current regulatory arrangements. Section 5 confronts the key question of whether or not the health visiting profession is currently regulated, and concludes that it is not. Health visitors are included in the Specialist Community Public Health Nursing part of the NMC register, but this is unsatisfactory because of its format, its lack of specificity for health visiting and the absence of protection for health visitors’ professional title. There is no official mechanism for ensuring the standards of preparation are appropriate for health visiting, leading to doubts about the fitness for practice of new registrants. Arrangements for revalidation and continued registration are confusing and convoluted, undermining the health visiting qualification and encouraging registrants to claim proficiency in the different fields of nursing and midwifery, regardless of their self-assessed competence. Finally, the concluding section summarises the key points, which illustrate harm to the public, stemming from the lack of statutory regulation. It identifies removal of the health visiting qualification from statute as the root cause of the downturn in health visiting numbers, of preparation and recruitment difficulties, and of a series of adverse and risky decisions made by commissioners and service managers. Deregulation of health visiting encouraged an atmosphere of disrespect and devaluing of the profession, without regard for the evidence or for the effect of such attitudes on service provision for the infants, children and families left with 15 inadequate or inappropriate support as a result. The situation will only improve when health visiting is able to resume its rightful place as a fully regulated health profession, with a qualification recognised in statute. 1.1. Key points • It is the contention of Unite/CPHVA that public safety has been compromised by changes in the statute governing health visitor regulation, enacted in the Nursing and Midwifery Order 2001. The Nursing & Midwifery Council is asked to explore how the anomalous position of health visiting as a profession, currently existing outside statute, can be regularised. • Public protection is the primary concern and purpose of statutory regulation, but the line between professional regulation and client safety and vulnerability is complex and indirect. The relationship between professional and client, in most instances, is mediated through large organisations, such as the NHS, who are responsible for providing services. Even so, the ‘vulnerable public’ who need services at a time of relative weakness or uncertainty should be able to depend upon the suitability of those professionals with whom they are in contact. 2. OCCUPATIONS AND PROFESSIONALISATION: THE CASE OF HEALTH VISITING 2.1. Development of a profession Statutory regulation usually occurs late in the development of a profession. Occupational groups begin because there is a need for a particular skill or service, only becoming professionalised over a period of some years, even decades, if the need persists. An occupation becomes professionalised if their provision is shown to be effective, successful, acceptable and cohesive over a lengthy period, with an accompanying need for the high level of education generally regarded as necessary for professions, and for an ethical code of practice to protect clients from misconduct. Health visiting began in the second half of the nineteenth century, because of a perceived need for support and health education for families living in impoverished conditions2. It was part of the Victorian public health movement, being a voluntary sector response to a belief that the prevalent engineering solutions to squalor and disease would not succeed without a commensurate focus upon the home and family. Current evidence increasingly supports the view that home visiting3,4, and early interventions that include support for parenting and family life5, are essential components in combating health inequalities6 and many modern-day public health concerns, such as obesity7, interpersonal violence8,9,10 and mental health problems4,11. 2.2. Hallmarks of a profession Longevity and flexibility are hallmarks of a profession, established beyond the requirements of a single role or 16 17 function, which are more short term. Their baseline education equips professionals to practise across a range of activities, changing as required, perhaps with some additional on-the-job training, to meet emerging needs and expectations from the public and in policy. As an example, devolution has created a situation in which each of the four parts of the UK use health visitors in slightly different ways12, albeit with discernibly similar themes and purposes13, and there were major shifts in expectations even within countries during the Labour administration from 1997-2010. English health visitors were initially expected to focus on supporting families14, which shifted to community-based activities (called ‘public health’ at the time)15,16, then to emphasise intensive home visiting17, then to combine18 leading teams to deliver the Healthy Child Programme19 with a focus on safeguarding children20. All these changes occurred within little more than a decade. It would clearly be impractical to deliver full on-the-job training for each role as policy shifted in such a short time frame, but as fully qualified professionals, health visitors are able to incorporate new expectations into their established work patterns. These forms of practice include health visiting delivered through traditional home visiting and centre-based activities21, but also using modern approaches such as telephone and web-based provision22,23. Although the NHS is the main employer of health visitors, some of them work in local government (particularly in Sure Start Children’s Centres), others the third sector and, increasingly, in private practice23,24,25. The need for a high (professional) level of knowledge and skill to both co-ordinate and deliver the forms of practice and service provided by a health visitor is widely recognised, with a minimum of a degree, and increasingly, Masters level preparation being considered necessary26,27. Indeed the need for a professional (now often referred to as ‘specialist’) level of 18 education to cope with the complexities involved in this form of activity was first established more than a century ago. In 1891, Florence Nightingale famously wrote in support of the first known programme of education, commenting that ‘It seems hardly necessary to contrast sick nursing with this [health visiting]. The needs of home health require different but not lower qualifications and are more varied. She [the health visitor] must create a new work and a new profession for women’28. 2.3. Statutory regulation and the legitimacy of a profession In 1919, some 50 years after the first health visitors were employed, the Ministry of Health established a national set of standards for their preparation, which is often regarded as the point at which the qualification was established in statute29. So, health visiting was very well established by the time the Local Government Act 192930 formally legitimised the qualification through a linked statutory instrument. The profession continued to be regulated through a series of different regulatory bodies and laws (see Appendix 1), until the Nursing and Midwifery Order 2001 was passed through secondary legislation linked to the Health Act 199931. This new regulation removed the terms ‘health visitor’ and ‘health visiting’ from statute, so they ceased to have any official (i.e. legal) status. It formally de-legitimised the health visiting qualification and removed statutory regulation of the profession, with existing health visitors being officially relabelled as specialist community public health nurses (SCPHNs) when their former register was closed in 2004. At that point, the newly developed requirements for pre-registration health visiting programmes32 were discontinued, and generic community public health proficiencies33 were introduced, through which future health visitors would be educated; these remain in place now. 19 A different profession became regulated through statute for the first time at the end of the twentieth century, which illustrates the slow and indirect impact on the progress of a profession, and on availability of services. The Osteopaths Act 199334 led to a new General Osteopathic Council, established in 1999. It is highly unlikely that any service users will have noticed any immediate difference in their treatments at that time. However, legitimising the profession paved the way for osteopaths to be employed or commissioned by the NHS, which had previously been very rare. Their form of practice was included for the first time in a NICE clinical guideline35 in 2009, which is likely to extend availability further. We contend that a similar, but reverse, impact has adversely affected health visiting services and professional progress since it was removed from statute. As noted, when the Nursing and Midwifery Order was passed in 2001, the terms ‘health visitor’ and ‘health visiting’ were removed from all the laws in which they formerly appeared, and the dedicated register was closed in 2004. Again, it is unlikely that service users will have noticed any immediate impact, although one soon became apparent, as the services delivered by health visitors began to be reduced. Within five years, the number of health visitors employed by the NHS in England had fallen by 16.5%, from 10,137 whole time equivalents (WTE) in September 2004, to 8519 WTE in September 200936. In some areas, the fall in workforce numbers has been far greater, with qualified health visitor vacancies averaging 8% and up to 45% in some areas37. Service users soon began to register an increasing uncertainty about the skills of those delivering health visiting provision38,39 and a noticeable rise in difficulties accessing a reliable service40 (see Example 1). In Wales and Northern Ireland41, robust measures have been taken to ensure the workforce is maintained, but in Scotland a similar large eduction in the number of health visitors has been blamed for an increase in children’s mental health problems42. 20 Example 1: Service users ‘Left fending for themselves’ Netmums survey of 6000 mums40 found: o 60% of new mums didn’t see enough of their health visitor in the first year o 46% saw their health visitor only once or twice in the vital first two months o 70% were not contacted at all by their health visitor after the first two months Selection from the 1300 comments Comment 15: After an initial home assessment that placed us at 'low risk' my only way of contacting the health visitor was at a weekly GP drop in afternoon where you had to turn up and wait to be seen. This was completely unsatisfactory as my baby was quite difficult and hence sitting in a stuffy GP surgery for 3 hours was not easy. They would often arrive late as they had been dealing with a problem elsewhere, and sometimes the clinic would not happen with no back up provided. Comment 65. I have had no contact from a health visitor unless I go to get my baby weighed and ask to speak to someone...there is no privacy at these sessions and health visitors are trying to see lots of people that you have to rush/only deal with the priorities!! Not a great service. Comment 112. My health visitor for my first child was great. I trusted and valued her opinion, she was available both at my GP's surgery and my local maternity clinic, and she visited me at home often enough in the first few weeks to allow me to get to know and like her. When I had my second child two years later, I couldn't believe how the service in my area had declined. My old health visitor was no longer there, and I don't remember being visited at home by anyone on the HV team. I rarely went to the weigh-in clinic as it was no longer done individually in a separate room where you could talk in private, but done by a team of two in what had been the waiting room. When I phoned to book my baby's 8-month check (letter inviting me for this didn't even arrive ‘til baby was 10 months old...) it took ages for the receptionist to even find a HV available to put a meeting in her diary. I never saw the same HV twice. 21 As the service has become increasingly stretched, so the reputation of health visiting as an attractive career has been challenged, leading to difficulties in recruiting to vacant posts (see Example 2). The calibre of potential students is often unsuitable, and recruitment to training posts is further exacerbated by a reduction in funding and associated reduction in newly qualified health visitors. Many of the difficulties in student recruitment and arrangements for education have been attributed to the way the health visiting is treated for regulatory purposes as a ‘post-registration nursing’ qualification43, as explained in Appendix 2. Example 2: Recruitment Health visitors: It is common to receive no response at all to advertised posts, which subsequently remain vacant. An increasing number of Trusts offer recruitment and retention incentives of up to £1500. Student health visitors: Response to standard recruitments advertisements is often initially high, but the number of suitable applicants is low: e.g., there were 100 applicants to one university advertising six funded places, but only four were deemed suitable by the joint (NHS and university) panel. The two remaining places were not filled. 2.4. Naming a profession There was a sudden drop in reference to the profession in policy and presentations by civil servants and ministers immediately after the register was closed in 2004, which helped to fuel the inaccurate impression that health visiting was no longer supported as a form of service provision. 22 Although this tendency has largely reversed, the resulting reduction in the health visiting workforce, and in the numbers of students preparing for the new (SCPHN) qualification, has persisted. The terms health visitor and health visiting continue to be in common use, becoming once more the title of choice in recent government policy documents despite having no legal standing. This may be because another marker for an established profession lies in use of its title in everyday language. Services and forms of practice are often associated with the professionals delivering them; physiotherapists practise physiotherapy, nurses practise nursing, midwives practise midwifery, and so on. Likewise, health visitors practise health visiting, and deliver a health visiting service. The use of a professional label to describe services was officially discouraged through the ‘Next Stage Review’44 process and ‘Transforming Community Services’45,46 with health visiting being given as one specific example of a service that should not be commissioned using the name of the profession47,48. However, consumers prefer to use the term with which they are familiar40, and there is evidence to suggest that no acceptable, alternative label has yet been identified to replace the term ‘health visiting service49.’ Health visitors deliver the public health part of provision for children, and provide a child, family and community focus for public health services. The lack of a statutory label for health visitors adds to the confusion for policy makers, employers, practitioners and service users alike, and suggests there is no legitimate place for their practice. It is now extremely difficult to access clear, unequivocal information about the education, skill-set and regulation of this occupational group. This point, and the impact of the lack of full statutory regulation of health visitors, is picked up in the following sections. 23 2.5. Summary New occupations develop often in response to a short-term demand, but professions take far longer to become established. Health visiting developed gradually over the second half of the nineteenth century, and shows all the hallmarks of an established profession. It is flexible, being able to respond to changing needs, and requires a high (specialist) level of education and practice. The first statutory qualification was agreed early in the twentieth century, and the Local Government Act 1929 confirmed health visiting as a profession to be regulated in statute. In 2001, the Nursing and Midwifery Order reversed this position. Health visiting ceased to be recognised as a profession in statute and the dedicated register was closed in 2004. This implied that the health visiting service was no longer valued and the qualification no longer legitimate or required, as shown by the steep decline in the workforce. There were 16.5% fewer health visitors employed in 2009 than five years earlier, which has led to a significant fall in the safety of services and difficulties recruiting. This has been exacerbated by a reduction in educational places and the number of newly qualified health visitors, which has been attributed to the way the NMC treat health visiting as a post-registration nursing qualification. Employers, service users and practitioners are confused by the lack of clarity surrounding the qualification and its title. 2.6. Key points • Key markers distinguish an established profession from a single role or function, and health visiting is an established profession. Removing health visiting from statute, and the associated closure of the dedicated register in 2004, implied that health visiting is no longer valued as a distinct profession and qualification. 24 • Health visitors’ professional qualification was called in question and delegitimised when it was removed from statute. This affected views about the service delivered by health visitors, setting the scene for a steep and devastating decline in the workforce, which has not yet been halted. The staff shortages, in turn, have led to a range of adverse decisions and omissions that cause a major risk to the public. 3. DO WE NEED HEALTH VISITING? The question of whether we need health visiting is important because professions do not exist for their own sake, but only because there is a health or social need for their service. Recognition and naming in policy occur later in the development of professions. 3.1. Health and social need We recognise that the NMC has no direct responsibility for maintaining staff numbers, but it is expected to work with employers, who are required to ensure that their workforce has the necessary skill-set to deliver services that are needed. Also, we contend that removing the statutory regulation of health visiting as a profession created an impression that there is no longer a need for this form of practice and service. The ensuing staff shortages, in themselves, have put the public at risk because of an absence of provision for many, and because, all too often, inappropriately prepared staff are used as substitutes for qualified health visitors. This is explored further under Section 3.3. 25 In contrast to the inaccurate impression that health visiting is no longer needed, current public health and social needs are such that, if health visiting did not exist already, it would be necessary to invent it. This is indicated in a range of policy documents and eminent inquiries. The Independent Inquiry into Health Inequalities in 1998 identified the importance of supporting parents (especially mothers) and babies, specifying that the health visitor role should be strengthened to achieve this50. A decade later, the updated, independent Marmot Review on health inequalities6 pointed out that: ‘A key challenge is the recruitment of appropriately skilled and qualified staff in the context of critical shortages of some professionals, such as health visitors.’ (page 97) A Parliamentary Health Committee Inquiry into health inequalities51 also identified the need for health visiting-type of services, stating: ‘We have been told repeatedly that the early years offer a crucial opportunity to ‘nip in the bud’ health inequalities that will otherwise become entrenched and last a lifetime. While there is little evidence about the cost-effectiveness of current early years services, it seems odd that numbers of health visitors and midwives are falling, and members of both those professions report finding themselves increasingly unable to provide the health promotion services needed by the poorest families, at the same time as the Government reiterates its commitments to early-years’ services.’ (page 7) In Scotland, child and adolescent mental health services were subject to inquiry42, and their parliamentary committee identified that: ‘At the crux of whether statutory services are able to identify mental health problems in the very young is 26 the way in which those services interact with that group. This key role was traditionally fulfilled by the health visiting profession, who would uncover such problems in the course of general, unstigmatised interaction with families with young children.’ (para. 112) Further, in relation to children’s speech and language development, crucial for later learning and settling at school, the same committee heard evidence: ‘that “one real problem” was that health visitors were no longer doing much in the way of universal services and were instead focusing from the outset on additional services and on the children who have complex and intense needs. The universal service that has been provided is beginning to slip away. As an illustration, I can tell the committee that traditionally about half 40 or 50 per cent - of referrals to speech therapists in the pre-school period used to come from health visitors. The Royal College of Speech and Language Therapists carried out a review at the end of last year about how much had changed post “Health for all Children,” and it found that the figure is now about 15 per cent.’ (para. 114) In terms of safeguarding children, Lord Laming20 stated clearly: ‘There is a desperate need for more health visitors,’ (page 43), before going on to recommend urgent action to achieve this. He explains: ‘Of greater challenge still is the need to address the status, training and responsibilities carried by health visitors. Evidence to this progress report makes clear that there are a number of challenges to be addressed in this service. The work of health visitors requires immediate action to increase the numbers, confidence and competence of staff.’ (page 6) 27 This wide range of substantial, independent reports show there is a clear need for health visitors, even though the qualification is no longer regulated in statute. Indeed, the list of reports pointing to a need for health visitors could be longer: domestic violence, asylum seekers and refugees, accidental and non-accidental injury, looked after children, teenage pregnancy, alcohol and drugs, the obesity epidemic, the rise in autistic spectrum disorder, children and young people with disabilities, increasing referrals to Child and Adolescent Mental Health Services (CAMHS), popularity of books by unqualified, self-styled ‘parenting experts’ and the overall public health need for prevention and promotion. There is further evidence of need from a rising birth rate and an exponential rise in admissions to hospital of children with preventable diseases such as dental decay, obesity and respiratory conditions, and the higher risk faced by rising numbers of expectant mothers who were themselves born outside the UK. These harms arising in children and families suggest that reduction of the health visiting service is now being demonstrated in the very population the profession is designed to protect. Evidence of the full list of issues affecting families with young children that would be best ameliorated by health visitors working with families in the home and community is too long to include in this paper, but we would happily furnish details if needed. There is also evidence that health visitors (given the opportunity and sufficient staff) can help older children and young people, vulnerable adults such as travelling or homeless families, and older people3. Taken together, these examples indicate clearly that health visitors are needed, and their numbers should be expanded, not reduced. 28 3.2. Need for health visiting in current policy The existence of a health or social need does not always give rise to government policy to meet it, and family policy is traditionally one of the most contested political spheres. The coalition government formed in May 2010 is too recent, at the time of writing this paper, for their views to be known. However, it appears likely that they will acknowledge the continued need for health visiting, because of a broad agreement across the political spectrum that health visitors are needed. In 2007, the Labour government set up an independent review of the role and function of health visiting18, and accepted most of its recommendations52. In 2009, the Conservative Research Department published an enthusiastic endorsement of the part health visitors could play in helping new families53, which led to a policy commitment to increase the number of health visitors by 4,200 (that is, by around 50%), should they be elected. The Liberal Democrats, likewise, developed a commitment to increase the number of health visitors54. The Scottish Parliament abandoned plans to introduce a generic community nurse to work across the spectrum of health needs in all age groups12 following a critical report from their Health and Sport Committee42. In 2009, the Labour government responded to the challenge identified by Lord Laming, and announced a joint (Department of Health and CPHVA) Action Plan on Health Visiting, to be led by the Chief Nursing Officer. The first phase led to publication of a guide setting out the contribution of health visitors to both children’s services, and to services directed at promoting well-being and reducing health inequalities, even 29 though health visiting services are no longer commissioned by name46. The second phase is under way, focusing on career structures, recruitment and workloads. This Action Plan led to an instruction in the NHS Operating Framework55, that Primary Care Trusts (PCTs) should monitor workforce and caseload figures (ratio of health visitors to pre-school children) in their local area. These data have been collated, but not yet released. Overall, these changes in policy direction suggest an increasing awareness of the harm caused by the fall in the health visiting workforce. However, the workforce is continuing to shrink, and recruitment of both qualified health visitors and students remains problematic. These difficulties, and the attendant harm to the public in receipt of reduced services, seem likely to continue until the profession is returned to statute. 3.3. Need to name an occupational group There has been a recent shift in national policy away from naming specific occupational groups as responsible for meeting identified health needs, along with a relabelling of services according to their purpose and population served, rather than the professionals delivering them. This is intended to enhance flexibility, but there are still occasions when it is appropriate to identify an occupational group by name. 3.3.1. Skill-set Service providers need to demonstrate that they have staff with appropriate skills to deliver services as commissioned, and specifying the number of staff with a recognised and appropriate qualification is one way of doing this. It would be impractical for a manager to separately assess each person’s whole skill-set every time a policy changes or a new member of staff is taken on. Instead, a recognised qualification, along with good employment practice, provides clarity about what can be expected from a named employee or group of staff. The Laming Report, for example, linked the need for more 30 health visitors explicitly to the skill-set required for safeguarding children. Substituting staff with inappropriate skills, or inadequate capacity to carry out the full range of functions and activities for which health visitors are prepared is extremely risky, but all too common since the health visiting qualification has been removed from statute. Sometimes this is a response to staff shortages and the CPHVA fully support the use of carefully developed skill-mix, in which a health visitor who is in a position to accept full accountability for the work, delegates activities to team members, who may be qualified in other fields or not56. However, the dilution of skills is often too great for safety (see Example 3). Example 3: Dilute skill-mix: practitioners’ perspectives Unite/CPHVA’s annual survey of 829 health visiting members in England (2008)57 revealed: o 29% were responsible for more than 500 children o 35% said the level of skill-mix did not allow for safe and effective practice o 47% said they were not involved in decisions regarding the mix of staff As yet unpublished CPHVA survey data from 2010 suggests that 45% of health visitors now have responsibility for more that 400 children and 26% for more than 600 children. Lord Laming advised in 2009 that the optimum caseload should not exceed 400 children29. The CPHVA regard this as the absolute maximum, recommending an average of 250 children per health visitor, and fewer in areas of high need58. Furthermore, the expanding use of colleagues with different skills creates two potential problems that place the public at risk: inappropriate confidence and confused lines of accountability. These have become increasingly frequent since the health visiting qualification was removed from statute, leading to the inaccurate impression that anyone can do health visiting work. 31 The problem of inappropriate confidence arises when team members ‘don’t know what they don’t know.’ Close supervision is not possible when staff work alone in the home, so careful delegation and reporting back are both important. Inappropriate confidence is particularly likely to develop in situations where staff (such as community nursery nurses) have no clear career ladder, so remain in the same post gaining more and more practical experience without the breadth or underlying theoretical knowledge to support decisions. The lack of statutory regulation prevents the development of career routes for such staff. Also, when team members have a different qualification, notably a first level nursing registration, lack of awareness of one’s own limitations can become problematic, leading to inappropriate and unknowingly risky practice (see Example 4). Example 4: Inappropriate confidence When a family with a pre-school child moves house, a contact is required to assess and transfer records. Some organisations specify that a community staff nurse must always carry out this ‘removal in visit’ instead of a health visitor, unless the family is known to have particular high level needs. Such a protocol was in place in the case example below. Unite/CPHVA health visitor member comment: ‘Three months after my staff nurse completed the removal-in visit and reported all was well, I visited a family when a child protection concern was raised. I found a three year old showing significant signs of undiagnosed autism. The staff nurse insisted the child had been fine when she saw him, despite the fact that autism is a developmental disorder that does not arise suddenly. The mother reported having no opportunity to raise her concerns before I visited.’ 32 Inappropriate confidence has become a common concern since the SCPHN qualification (now the only way that health visitors can qualify) was designated as a form of post-registration nursing, instead of health visiting being regulated through its own statutory register. The skills required for health visiting practice are subtle, complex and sophisticated, but not easy to articulate. Removing the qualification from statute has created the wrong impression that they do not exist separately from those required by nurses, so exacerbating the problem of inappropriate confidence. 3.3.2. Clarity and accountability Confusion surrounding the need for a health visiting qualification, when it is required and who should decide has increased exponentially since closure of the register. Importantly, since the legitimacy of the health visiting qualification has been undermined by closure of the register and statutory regulation, it is not always considered essential to have input from health visitors themselves about such decisions. There is an unacceptable risk when an organisation derives a protocol requiring a staff member to undertake activities that they are not qualified to complete in a safe manner. This form of protocol, which encourages inappropriate confidence (see Example 4 above), has become more prevalent since the dedicated health visiting register closed. Whilst there are a number of reasons for developing such protocols, of interest to the NMC is when they are developed because of a belief that health visiting is ‘predicated on nursing,’ suggesting that all registered nurses must, therefore, be competent to function as junior health visitors. This is unsafe and presents a significant risk to the public. 33 The requirement for student health visitors to have a nursing qualification creates an anomaly, once summarised in the statement that ‘Health visitors are nurses, but health visiting is not nursing.59’ There is no pre-registration (first level) nursing programme linked to the SCPHN part of the register, and neither pre-registration nursing nor midwifery qualifications prepare students to function as health visitors. Within each of the four nursing branches, there are some proficiencies that are helpful (particularly in the proposed new programmes), so staff nurses are able to carry out delegated activities where a health visitor is able to first assess both client needs and the particular skills of the nurse. In such situations, of course, the nurse is accountable for carrying out those delegated activities and the health visitor retains case responsibility and accountability as the senior, delegating practitioner. However, this form of accountability is over-ruled where an organisational protocol requires, for example, that staff nurses complete all new birth visits (i.e., first contact visits), all removal-in visits (where clients are new to an area), or perhaps specified developmental checks where a family may not have been seen by a health visitor for a year or more (see Example 5). In such cases, the health visitor who has case responsibility may have no knowledge of the person being visited or of the activities being carried out, so is not in a position to know whether the activity should be undertaken by the nurse or any other team member, such as nursery nurses, family support workers, psychology graduates and so on. This situation may also arise where heavy workloads prevent the health visitor from maintaining knowledge about all the families for whom she is responsible, even if there is no protocol in place. 34 Example 5: Health visiting by numbers: protocols o CPHVA were recently informed of a PCT where the health visitors had been told that they must meet the PCT protocol for home visiting. This included staff nurses carrying out new birth visits to so-called ‘non vulnerable’ clients, with first or subsequent births. The expectation was that this would include 70% of the births. Health visitors were also asked to ensure all necessary assessment, support and advice was completed in this single contact and to reduce later checks in respect of perinatal mental health. o Health visitors consider the new birth visit to be one of their most important contacts with new families as it provides the base line for subsequent contacts. It requires a highly trained and skilled professional to conduct an efficient new birth visit where sensitive issues are examined such as the parent’s response to their new infant and the effect of the baby on family dynamics both in the nuclear and extended family. o Both issues may be significant to the parenting style and should help to determine future visiting patterns and suitable delegation to more junior members of the team such as staff nurses. In the view of the CPHVA this contact should never be delegated to a more junior team member. Whatever the cause, the health visitor cannot protect the client or adequately exercise accountability as required by the NMC Code of Conduct, unless she has knowledge of the family situation to predict which activities are needed, and can be sure the nurse (or other team member) is competent to carry them out. The CPHVA has opposed protocols that involve the blanket substitution of nurses into health visiting roles60. Where these protocols exist, registered nurses are expected to function according to their scope of practice; but their 35 different skill-set and knowledge base means (as in Example 4) that they may not know they are working beyond their level of competence, thus placing the client at risk. Also, CPHVA officers regularly encounter situations where employers have failed to ensure that health visitors are aware of their accountability for the practice of junior team members, or managers may be unaware themselves. Furthermore, clients may be unaware of the qualification of the person visiting them. In one example, a ‘staff nurse pilot’ is being carried out in which staff nurses with some additional training are being used to carry out all new birth visits, unless a midwife has raised concerns. Yet a series of focus groups commissioned by the service and reported to the local authority scrutiny committee identified that parents were often unaware that the person visiting was not a health visitor61. Some suggested that this would only matter if they were given inappropriate advice, but the point is that parents may be unable to assess its credibility or suitability; this reverts to the key reason for having professional regulation; which is to protect the public when they are vulnerable. Example 6: Who is visiting? Comment 41 from Netmums survey40 o ‘After my youngest was born I started suffering from panic attacks after a bad experience while giving birth to my son (later realised through your site that it was anxiety - postnatal illness - very grateful for your site) I thought it was a health visitor that came out for the routine check-up but turns out she was a community nurse. She was very nice but didn't give any definite help for me - kept saying she would get me this or that but never came back with anything. She stopped contacting me after about a month - turns out she went off sick for months - when my anxiety was at its worst and a new health visitor took over but never contacted me at all as she wasn't aware of any problems I was having.’ 36 These examples of adverse leadership and confusion surrounding health visiting practice have increased since the dedicated register was closed. It is no longer clear where professional leadership should come from, even within the NMC, where the lack of a SCPHN committee and absence of health visitors on any of the practice committees or as Council members was the subject of an earlier CPHVA professional briefing1. In terms of health visiting provision it is, likewise, not clear that there is a need for leadership or representation from within their own profession, to lead the development of suitable forms of service organisation, negotiate commissions and ensure updating and supervision of practising health visitors. Where these functions are carried out as a generic function, or as part of a nursing remit without sufficient health visiting leadership, we are regularly witnessing the development of inappropriate procedures and policies (such as the one highlighted in Example 5), which cause potential harm to the public. Also, poor practice may develop on the part of individual health visitors, simply because they are given insufficient opportunity to update themselves, or to access supervision at a senior enough level. Professional leadership is not the direct responsibility of the NMC, but we contend that removing statutory regulation has led to an impression that there is no need for health visitors to be involved in the commissioning, management and development of protocols used to deliver the health visiting service. As a result, we see a number of organisations requiring staff to carry out or delegate activities in a way that health visitors believe to be unsafe. Distressingly often, these protocols or expectations require substitution of a registered nurse into an experienced health visiting role, with health visitors being threatened with disciplinary action if they disagree or attempt to use professional judgement in the 37 interests of their clients. The NMC offers no support or guidance in such circumstances, perhaps because of the (unjustified) belief that registered nurses are capable of operating as junior health visitors. 3.3.3. Organisational convenience Organisations need to be able to identify which personnel are in a position to carry out required functions. It makes sense, therefore, to name health visiting as the occupational group responsible for leading the Healthy Child Programme, because they are in regular contact with this age group and national policy indicates this is the government’s expectation. It is unusual to specify occupational groups in policy or at a national level. However, it is part of the everyday functioning of provider organisations to take such decisions. Organisations need to be able to segment their workforce for purposes of description, recruitment, management functions and future planning. Without occupational titles, including those associated with professional qualifications, these functions would be impossible. Despite being in common use, the title ‘health visitor’ is no longer protected in law, an issue that is picked up under Section 5. Conversely, the SCPHN title, which is not specific to health visiting and has no common currency, is protected. 3.5. Key points • Safe and effective health visiting services are required to deal with increasing health and social need. This is recognised in policy and across the political spectrum, but removing health visiting from the framework of statutory regulation has created much confusion for service users, commissioners, employers and practitioners. • Ambiguity and uncertainty about the meaning and existence of a health visiting qualification, whether it is needed and when, has led to a number of employers and commissioners making very risky choices in staff deployment, often using personnel with insufficiently developed skills. • Confusion about the regulatory status and need for a health visiting qualification has led to unsafe lines of accountability and unclear decision trails in many organisations. The substitution of personnel with different skills to those of a fully qualified health visitor, and who may be inappropriately confident, creates a considerable risk. This practice differs from standard, safe skill-mix or teamwork, but has proliferated since health visiting was removed from statute. 3.4. Summary Health visiting is still needed, which is recognised in national policy, but the workforce has been in freefall since the qualification was removed from the system of statutory regulation. The title ‘health visiting’ is still in common use, despite having no meaning in law, which leads to considerable confusion. The staff shortages and lack of clarity about use of the title ‘health visiting,’ and about the status of the qualification, lead to working practices that create a risk to the public. The next section examines the question of whether health visiting is a profession that should be regulated. 38 39 4. IS HEALTH VISITING RECOGNISED AS A HEALTH PROFESSION, OR SHOULD IT BE? The Health Professions Council (HPC) was set up at the same time as the Nursing & Midwifery Council, under a parallel statute (Health Professions Order 2001), also linked to the Health Act 1999. The powers of the two organisations differ somewhat, although both share a common aim of protecting the public by regulating certain named professions. Because it was specifically set up to regulate some professions that had not previously been named in statute, the HPC developed clear guidance about how to distinguish which occupational groups should be recognised as ‘health professions’ and regulated as such62. Health visitors are occasionally involved with the first two of these, and almost all of their practice involves the unsupervised exercise of judgement, which can substantially impact on patient health or welfare. The level of independence is stressed by the HPC, who generally regulate health workers who are not otherwise supervised, practising autonomously, making professional and independent judgments on treatment, and taking full responsibility for their actions. We contend that this description applies to health visitors, who are independently responsible for an undifferentiated caseload, but not to the team members with different qualifications such as nursery nurses, or first-level registered nurses working in the context of health visiting teams. The HPC do not regulate occupations that are already regulated by other means, and Section 5 will consider the question of whether health visitors are currently regulated or not; we think not. We offer a comment on each of these criteria to provide some validation of our belief that health visiting is, indeed, a health profession that should be regulated. It has been suggested that health visitors may prefer to be regulated by the HPC under some circumstances63, but this is not the reason for drawing attention to these criteria. We use the HPC criteria because the NMC do not have any similar guidance, and because they provide an officially recognised way of understanding professional regulation in the contemporary world. Once it is established that an occupational group requires regulating, the HPC then applies certain criteria to establish whether or not it is sufficiently mature and distinct from other occupations to merit its own register. We contend that health visiting meets these criteria, and that it is perverse to have removed health visiting from the regulatory statute at the same time as establishing a mechanism showing it is a health profession that should merit its own register. Considering each of the criteria in turn, below, explains our view that health visiting is a profession that should be regulated in statute, and also shows how some difficulties have arisen that lead to a risk to the public, as a result of closing their dedicated register. The HPC deems an occupation eligible for regulation if it is engaged in at least one of the following activities: • Invasive procedures • Clinical intervention with the potential for harm • Exercise of judgement by unsupervised professionals which can substantially impact on patient health or welfare 4.1. Health visiting covers a discrete area of activity displaying some homogeneity This criterion is concerned with the profession’s scope of practice, and that the applicant occupation practises activities that: • Are distinctly its own 40 41 • Are common across the occupation • Are distinct from the scope of practice of other occupations, although there may be some overlap Health visiting has been a distinct profession for almost 150 years (see Appendix 1). Its provenance has been continually contested and changing during that time, varying according to prevailing health needs, contemporaneous knowledge and policy expectations. It developed separately from nursing, initially having much in common with ‘sanitary inspectors’ who were the forerunners of today’s environmental health officers64. Health visiting drew closer to midwifery, and through that route to nursing, in the middle years of the twentieth century65, although a nursing qualification did not formally become a legal pre-requisite until the 1960s2. In the third quarter of the twentieth century, health visitors seemed to have much in common with social work, but after some debate, separate Councils were established for the Education and Training of Heath Visitors, and for Social Work66. The emergence of Health Promotion Specialists led to suggestions of overlap between their work and that of health visitors, with their focus on educational rather than clinical concepts67. Public health models of practice have been used and applied to health visiting with some success68,69. Most recently, health visiting seems to have much in common with Early Years Practitioners and Parenting Practitioners27, not least because of expectations that the children’s workforce should all acquire a ‘common core’ of competences70. Through all of these shifts and changes, and through the rapidly changing policy expectations listed in Section 3.2, health visiting has maintained a cohesion and clarity about its practice, often providing stability in services that would be otherwise subject to a destructive level of turbulence. However, the variations and changes outlined above provide a basis for considerable flexibility and independence in the profession, 42 and also contribute to the view that nursing knowledge is only one part amongst many in the whole health visiting repertoire71. There is agreement that health visiting and nursing overlap somewhat, but the extent has been contested and the subject of continuing debate since the inception of the two professions72. Shortly after the health visiting register closed in 2004, a survey of 1459 health visitor registrants asked what respondents felt was the relationship between nursing and health visiting. On a four point Likert scale, only 8% regarded them as the same, whereas 18% regarded them as completely different. Between those two extremes, were 35% who thought them somewhat similar and 39% who said they were somewhat different71. There has been relatively little research comparing the two occupations, but some reviews identifying the distinctive nature of health visiting are included in Appendix 3. It is interesting to consider, as a different example, the extent of shared knowledge and forms of practice between doctors and nurses. Again, the amount is contested, with agreement that there is some overlap, but that is not considered sufficient reason for suggesting that medicine and nursing are the same, and should be regulated as if they were a single profession. Likewise, some shared knowledge and forms of practice between health visitors and nurses should not be considered sufficient reason for suggesting that those two occupations are the same. Many of the recent difficulties have arisen because of the difference in practice between the two groups, which are not well accounted for within the regulatory framework. In themselves, the continuing difficulties and debates attest to the difference between the two groups, and to the distinctive nature of health visiting practice. Restrictions within the Nursing and Midwifery Order 2001 prevent the NMC from recognising health visiting as a profession, so they treat it as a type of nursing (the SCPHN 43 proficiencies are said to be ‘predicated upon nursing’). Unlike the HPC, the NMC has no legal mechanism for dealing with difference, which perhaps leads them to overstate the degree of similarity between nursing and health visiting, and to obscure, or even negate, the extent and distinctiveness of health visiting knowledge. In turn, this poses a risk to the public, because it encourages the substitution of registered nurses, who are qualified to work in a different way, for health visitors. This substitution is being undertaken without being researched in a robust way, and with no evidence to show that it is a safe or effective (see Examples 4 and 5 above). 4.2. Health visiting applies a defined body of knowledge There is a large body of knowledge specifically about how health visitors practice, including their distinctive approach to implementing the considerable generic evidence base (about child and family health, mental health and well-being, epidemiology and health inequalities, community practice and so on) upon which they draw. This profession-specific research includes a large number of theory-building qualitative studies, showing how health visitors practise. A comprehensive review of this literature was carried out as part of a curriculum development project commissioned by the UKCC in 2001, to inform development of competences for pre-registration health visiting programmes13. Some of the vast number of studies about how health visitors implement evidence in their practice come from an ‘insider perspective,’ that is, carried out by health visitors themselves, but a great deal has been carried out by other disciplines, across the medical and social sciences. The defined body of knowledge used by health visitors is too extensive to be summarised in a single paper, but can be found in a large number of health visiting text books73,74,75,76, and in a short guide for commissioners produced by the 44 CPHVA in 200777. In particular, the so-called ‘principles of health visiting’ are used as a unifying mechanism for education and research, as they illustrate how the skills, ethos and knowledge base of health visiting are combined into a unified form of practice across the profession78,79. Regulating health visitors as if they are the same as nurses undermines and damages this careful knowledge base, which has developed over many decades. In terms of the vulnerable public, the health visiting emphasis on the value of health and the accompanying responsibility to identify and deal with recognised and unrecognised needs provides an assurance that the practitioner will focus sensitively and thoroughly on prevention and promotion of health. There is a risk of ‘failure to prevent’ once this assurance is removed, which is of particular relevance to the NMC, since it represents a risk of harm to (particularly) children whose preventable conditions, health difficulties or need for safeguarding may not be identified or adequately dealt with. 4.3. Health visiting practice is based on evidence of efficacy The extensive body of knowledge and evidence base about preventive and public health needs is generic, in the sense that much of it is shared across professions. Evidence about how to deal with these needs is less well developed, but still extensive enough to demonstrate efficacy3,80. The scope of health visiting is broad, but focuses particularly upon child and family health, including mental and physical health, development and safeguarding, public health and health inequalities, including work with individuals, groups and communities. Their main area of practice is in the area of promoting health in pre-school children and their families for which there is good evidence of efficacy81, but there is broad evidence of the effectiveness of their work with other age groups, and defined vulnerable populations3. 45 In terms of this paper, there are two key issues. One is the complete lack of evidence of efficacy for the forms of role substitution and dangerously dilute skillmix (detailed in Section 3) that have developed since health visiting ceased to be a statutory qualification. Second, some commissioners and service managers prefer to promote practice that is not evidence based in order to reduce immediate costs, which creates considerable risk for the public. We contend that the lack of statutory regulation, and accompanying lack of support for the health visiting qualification, promotes acceptance of such irresponsible approaches and inhibits development of support for practitioners who try to protect service users by resisting them. 4.4. Health visiting has at least one established professional body, which accounts for a significant proportion of that occupational group The majority of health visitors are members of the CPHVA, which was founded in 189629. This association began with a professional and educational remit, and has always maintained these elements along with its trade union functions, increasing this focus after the Council for the Education and Training of Health Visitors (CETHV) was disbanded in 1983. The National Standing Conference of Health Visitor Training Centres was established in 1945, and continues to function as the UK Standing Conference on Specialist Community Public Health Nursing Education (UKSC). Higher education establishments that run health visitor programmes belong to the UKSC. 4.5. Health visiting has operated a voluntary and a statutory register The Royal Sanitary Institute, now the Royal Society for Public Health, maintained the first register for health visitors on what would be regarded now as a voluntary basis in the first 46 instance and after regulation was established in statute in 1929. The CETHV took over as the statutory regulating authority from 1962 to 1983, and then the UKCC (following the Nurses, Midwives and Health Visitors Act 1979) until 2002. The NMC maintained the statutory health visiting register through the transitional phase of its inception from 2002 until 2004. At that time, the health visiting register closed and registrants from there were transferred to the Specialist Community Public Health Nursing (SCPHN) part of the register. A voluntary system of annotation was developed by the NMC, initially to differentiate those registrants who qualified under the former system, but also to distinguish between health visitors and others on the SCPHN part of the register. There are two risks to the public from this form of voluntary identification. First, its continuity is not assured because it was developed by the NMC and is not a statutory requirement. Concern about the possible loss of this annotation is enhanced by the lack of recognition of health visitors, and the absence of health visiting (or SCPHN) representation on any of the relevant NMC committees. Second, this form of voluntary annotation, instead of statutory regulation, implies a minimal difference between the various qualifications now regulated through the SCPHN register, promoting inappropriate role substitution. 4.6. Health visiting has a defined route of entry to the profession The entry route to the health visiting register has been through completion of a recognised programme of preparation and examination since early in the twentieth century. Officially, entry is now through completion of the SCPHN programme, with all practice experience in the field of health visiting. However, staff shortages and a lack of clarity about the need for, and meaning of, a health visiting qualification is giving 47 rise to a variety of optional routes, either through role substitution or by the development of ad hoc and unregulated educational options. This variation creates a risk to the public since the quality of the programmes is not assured. It adds to confusion about the direction for health visiting and the risk to the public from unregulated programmes of preparation. 4.7. Health visiting has an independently assessed entry qualification As above, NMC validated programmes for a SCPHN qualification are independently assessed. However, there is considerable discontent about the suitability, specificity and length of the programmes. Unlike other programmes validated by the NMC, no ‘essential skills cluster’ has been specified for health visiting, which suggests a lack of value attached to the programme (a start was made on developing this information, but the work was discontinued before completion). This increases the risk of variation in the qualification across the country and strengthens the belief of some local providers that they could improve upon the official programmes. 4.8. Health visiting has standards of conduct, performance and ethics Health visitors are expected to adhere to the NMC Code of Practice. 4.9. Health visiting has disciplinary procedures to enforce those standards The NMC disciplinary procedures are supposed to apply to health visitors. However, unless service users are aware that the NMC is their regulatory body, it would be extremely hard for them to identify this, as shown by the results of the brief internet search shown as Example 7. Indeed, a document downloaded from the NMC website entitled ‘Who regulates health and social care professionals?82’ makes no mention of health visiting, nor does advice for the public on their webpage, about referral to the NMC83. Any risks to the public may go unreported, because of the lack of transparency about which organisation, if any, regulates health visitors. 48 Example 7: Brief internet search for register or regulation of nurses, midwives and health visitors o Google.co.uk: top response to search for ‘nursing register’ or ‘midwifery register’ is NMC, followed by many other contemporary (mainly NMC) pages. • Google.co.uk: top response to search for ‘health visiting register’ is an agency for private health visitors, followed by many historical references to health visiting register (pre-2001) o Ask.com: who regulates nurses? NMC features under ‘NHS careers’ and in its own right, within top five responses (others outside UK) o Ask.com: who regulates midwifery? NMC is top response, also features lower down page and under ‘Jeeves suggests’ • Ask.com: who regulates health visitors? Top response is the review of Nurses, Midwives and Health Visitors Act 1997. NMC features in an article lodged in University of West of England library, at the end of the first page Date of search 08-04-10 4.10. Health visiting is committed to continuous professional development (CPD) The NMC requires registrants to complete at least 35 hours of learning relevant to their area of practice in the preceding three years, as part of the requirement to revalidate their registration84. Concerns about the unsuitability of the revalidation requirements are explored further under Section 5. 4.11. Summary This section has highlighted a number of concerns about current regulatory arrangements made by the NMC, by focusing on nationally recognised criteria for identifying whether or not an occupational group is a profession that 49 should be regulated in statute. There is a clear distinction between a profession, capable of carrying out multiple functions and with the flexibility to adjust to changing needs, and a single job or role. Health visiting is a profession, which meets the criteria for regulation. We contend that it is perverse to have removed health visiting from the group of occupations regulated in statute at the same time as establishing a mechanism for other, newer professions to be recognised in this way. a risk to the public, because it encourages the substitution of registered nurses, who are qualified to work in a different way, for health visitors. Since health visiting has been regulated under a law designed only for nursing and midwifery, the standards of education are increasingly compromised and the body of knowledge diluted, because there is no formal mechanism by which health visitors can influence the development of their own profession. In turn, this adversely affects standards of practice, which leads to a risk for the public. However, any member of the public wishing to lodge a complaint about a health visitor would be hard pressed to identify which regulatory body is relevant. The key question this raises is whether health visiting is, in fact, regulated through the current arrangements. 5. IS THE HEALTH VISITING PROFESSION REGULATED? 4.12. Key points • Specific criteria were established in 2001 by which aspiring health professions that need statutory regulation could be recognised. Health visiting meets these criteria, yet was removed from the framework of statutory regulation in the same year. This perverse decision has left the public at risk from a range of problems arising from the current regulatory arrangements. • The NMC has no legal mechanism for dealing with professional difference, which perhaps leads them to overstate the degree of similarity between nursing and health visiting, and to obscure, or even negate, the extent and distinctiveness of health visiting knowledge. In turn, this poses 50 • There is a lack of transparency in the regulatory system, so any member of the public wishing to lodge a complaint about a health visitor would be hard pressed to identify a regulatory body responsible for the profession. The preceding sections focused on the continuing need for health visiting, and showed that, if it were assessed by the criteria applied to any other occupational group, it would be regarded as a health profession that should be regulated in statute. When the health visiting register closed in 2004, health visitors migrated on to the Specialist Community Public Health Nursing (SCPHN) part of the NMC register, but this has not proved a satisfactory alternative to statutory regulation, as detailed below. We contend that health visiting is not regulated, because it is regarded as a subsection of SCPHN, which is regulated as a sub-part of nursing, which is a different profession to health visiting. The NMC carries out its constitutional remit to regulate nurses and midwives but does not regulate health visiting. There are three central requirements of statutory regulation, which are the form of register, standards of proficiency and revalidation of individual practitioners. The NMC use such a perverse and inhibitory approach in meeting these requirements in respect of health visiting, that the profession is no longer regulated. 51 5.1. The form of professional register A register of practitioners approved to practice, and therefore to use the title of the profession, is the first formal requirement for statutory regulation. This form of registration is necessary to avoid confusion, enabling employers and colleagues to recognise the approved skill-set and proficiencies held by a practitioner, and to inform the vulnerable public of what to expect from this particular health professional. Pre-requisites for these functions are a specific route to entry, including preparation and examination, and a title that is formally recognised in law. 5.1.1. Specificity of the register Entry to the register is through preparation and examination, with standards (considered below) agreed by the profession in conjunction with employers and service users, and validated on their behalf by the regulating authority, in this case the NMC. A profession may carry out a number of roles and functions, but the register needs to be specific to the profession rather than a single role. Arrangements for joint qualifications, accreditation of relevant prior learning (APL) and so on, are common across professions. The SCPHN part of the NMC register is unique in placing a greater importance on qualifications required at entry to the preparation (ie, the nursing or midwifery registration) than on competence demonstrated at entry to the third part of the NMC register (ie, the health visiting/SCPHN qualification). The NMC could have worded their documentation to acknowledge that some relevant learning required by health visitor students will have been acquired by entrants with a nursing or midwifery qualification; that is they could have regarded the prerequisite as a form of accreditation of prior learning. That approach would have valued the nursing elements of the work, and acknowledged the distinctiveness of the health visiting qualification, without changing any 52 proficiencies or programme arrangements. Instead, the NMC chooses to treat the prior registration and education as more important than the preparation needed to function as a health visitor. This approach compromises the specificity of the register and the requirement for practitioners to be fit to practice on obtaining their health visiting qualification, thus undermining the whole process of ‘registration’ as a form of regulation. The process adopted by the NMC means that, despite being labelled a ‘part of the register,’ the SCPHN part operates as a sub-part of the nursing and midwifery parts of the register. The health visiting qualification is an insecure and poorly acknowledged subsection of that sub-part. The development of appropriate standards for qualification as a health visitor, and new approaches to career development, are prevented because the programme is treated as a form of minor ‘top up training,’ instead of a full professional preparation. In turn, that inhibits recruitment, with increasing reports of difficulty in attracting recruits of a suitable calibre, which adversely affects standards of practice and creates a risk to the public. An additional risk arises (see Section 3), because the arrangements create the inaccurate impression that any qualified nurse or midwife can be substituted for a health visitor, despite their lack of appropriate preparation for this role. 5.1.2. Statutory title Employment of a range of different occupations into health visiting posts and teams, with inappropriate substitution and lack of full preparation for the role, has come about in part because anyone is allowed to call themselves a health visitor whether or not they are suitably qualified. Although it is relatively unusual to hear of ‘bogus health visitors’ (see Example 8), occasionally individuals present themselves in this way for purposes of gaining access to children.The title of a register is formally noted in statute so the qualification has a 53 Example 8: Bogus health visitor 12-01-10. News release. Police in Lymington are appealing for information from local residents about a possible bogus health visitor. Context ‘Officers have received a report from a resident in Norley Wood, claiming that a woman called at her home in December stating that she was from the local doctor’s surgery and had come to see her child or children. When challenged about which surgery she was from, the caller stated that she was there to do the weights and measures of the woman's child or children. The caller did not appear to know anything about the family and tried to push the door open but was refused entry. ‘ Professional Name of register leads to protected regulation title. Should always be used accurately to describe registrants and their professional qualification. Not varied unless changed in law. Protection of the public stems from absolute clarity and expectations about the standard, skills and conduct of the named professional; it provides ‘kite-mark’ in terms of qualification. Illegal for anyone who is not a registrant to use the statutory title. Job titles Usually, but not necessarily, linked to statutory title. Sometimes used with stem or suffix, or may be omitted from job title altogether. In some posts (especially in multi-disciplinary or multi-agency working), the stem or suffix might explain the role more clearly than statutory title. Flexibility is important. Services Services no longer commissioned or labelled according to the title of the professional providing them. Modernised services focus on the needs of those using them, not the professionals providing them. http://www.lymingtonandpennington-tc.gov.uk/News/2010/January/ Police_in_Lymington-warn_of_possible_bogus_health_visitor.html meaning in law; that is, it is a statutory qualification, which protects the public by preventing misuse of the professional title. Unlike the Health Professions Council, the NMC are not permitted to protect titles other than those used to label the parts of their register. The HPC, for example, protect both the titles ‘podiatry,’ preferred by the professionals, and ‘chiropody,’ in common use by the public for the same profession. The title ‘Specialist Community Public Health Nurse’ is protected in statute, but it has no common currency. Neither health visitors nor any of the other registrants on that part generally use it as a label, and the public do not recognise it. In contrast to SCPHN, the professional title of ‘health visitor’ is in common use. It is recognised as the ‘preferred brand’ title by the public, yet it has no legal standing. The statutory title is the one that is supposed to bring clarity about the qualifications and employment expectations (as shown in Table 1), but in this case, it creates confusion. 54 Table 1: Use of professional titles Statutory professional title Rationale Source: adapted from Cowley 200385 There are an increasing number of private/independent health visitors, who may be completely unregulated, but there is no legal right for the NMC or other organisations to question their work or qualifications. Health visitors may have any one of a range of employers (NHS, local government, Children’s 55 Centres, social enterprise, voluntary sector etc), who, likewise, may or may not require their health visiting employees to hold a regulated qualification without contravening any laws. The current casual approach to naming of the profession creates an unacceptable risk to the public and shows that the profession of health visiting is not regulated. 5.2. Standards of proficiency The key purpose of professional regulation is to ensure that practitioners are capable of functioning fully and competently, demonstrating so-called ‘fitness to practice’ on entry to the specific register. This is generally achieved through a programme of preparation designed for the specific profession. In the case of health visiting, when the register was closed in 2004, the carefully developed ‘requirements for pre-registration health visiting programmes’32, ratified in 2002, were discarded. In their place, a set of proficiencies33 based on the generic standards for public health was implemented. These (current) proficiencies are very broad and abstract, with no accompanying essential skills cluster, so there is wide latitude about the manner in which they are taught or applied in practice. Again, this adds to the impression that specific health visiting knowledge is not required to function as a health visitor. The wording of the principles of health visiting78,86 has been used without acknowledging the source, and they have been relabelled as ‘domains,’ which distorts their meaning. There are no specific requirements for the extent of learning about maternal or mental health, infants, children, families or positive health and well-being, about the particular evidence or relational and communication-based skills required for health visiting practice; nor about the organisational skills required for independently managing an undifferentiated caseload. In short, if a person wants to know about the skills and proficiencies required by a health visitor, they will find very little useful information by looking at the NMC guidance for SCPHN programmes. 56 Universities running the programmes often compensate for the deficit, using the skills of experienced programme leaders who ensure relevant information despite many other pressures on the compressed one-year timetable27. However, ad hoc dependence upon the availability of staff with the seniority to develop and insist upon the content of programmes does not count as full and proper regulation, and there is a popular view that newly qualified health visitors may not be ‘fit for practice’ (see Example 9). Example 9: Official preparation programmes are not always sufficient There have been a number of studies demonstrating that programmes of preparation are not always sufficient. In one recent example, a doctoral study87 examined preparation for practice, bearing in mind the strong evidence of need for mental health promotion and policy imperatives for health visitors to be able to intervene in these areas. It contained two parts: 1. A survey of data from higher education institutions responsible for educating and training health visitors in 2006, which found considerable variability in the content of the curriculum for interventions in fields such as postnatal depression, domestic violence and promoting positive parenting practices. 2. A survey of 931 health visitors in 2005, which found that reasonable numbers rated the adequacy of their formal training in these areas as being ‘very adequate’ or ‘good;’ 70% for managing postnatal depression, 61% for managing domestic violence and 49% for promoting positive parenting. However, there were very significant numbers who believed their preparation to be poor or inadequate. Part of the survey was repeated in 2010, and the numbers rating formal training in these areas as good or adequate had fallen by around 10%. 57 The CPHVA, as the main organisation representing health visitors, is invited to comment on NMC consultations and the professional officer responsible for SCPHN attends UKSC meetings. Such liaison occurs as a courtesy rather than a right, and there is no established, formal mechanism by which the health visiting profession can ensure standards used for qualification are suitable. Experience of attempts to communicate concerns is that comments tend to be ignored or, worse, regarded as promoting ‘factional interests,’ rather than protecting the public served by health visitors. 5.3. Revalidation The contentious requirement for SCPHNs to maintain their prior registration as a nurse and/or a midwife was the subject of an earlier paper from the CPHVA1. That document noted the requirement for health visitors to show they can meet the criteria of being a midwife or nurse rather than their specific, specialist practice competencies, in order to renew their health visiting registration every three years. Guidance on the NMC website explains how health visiting duties can be treated as nursing activities in order to justify this dual revalidation. As with entry to the SCPHN register, the emphasis is upon meeting nursing or midwifery criteria, and the ability to perform appropriately as a health visitor is regarded as of secondary importance only. This places the public at risk, because the system downplays professional competence and knowledge of health visiting by practicing health visitors. Return to practice programmes for health visitors, likewise, are based upon requirements for a return to nursing. Practical experience may occur within a health visiting setting, but there appears to be no expectation or requirement to update relevant theoretical knowledge. This lack of regulatory safeguards means there is a risk to the public from the application of outdated or inappropriate theoretical information, even if the practitioner has recently been returned to the SCPHN register. 58 Quite apart from the many concerns about the risks to health visiting service users identified in this paper, there is a risk to the public stemming from the way skilled health visitors are automatically re-registered as competent to practice as nurses1. Under the NMC Code of Practice, registrants are expected to ensure they do not practice beyond their areas of ability, yet practitioners who state that they are only competent in the health visiting field are automatically re-registered as nurses. This is deeply contradictory and goes against the stated philosophy of requiring reflective honesty and awareness of one’s professional competence. The NMC is reviewing its revalidation procedures at present88, but the question of enforced re-registration in an unfamiliar field, against the wishes and professional beliefs of individual practitioners, is not under consideration. 5.4. Summary The NMC regulate nursing and midwifery, but they do not regulate health visiting. Health visiting stopped being regulated as a profession when the register closed in 2004. The replacement arrangements regulate registrants by virtue of their nursing or midwifery qualification, which has not provided a satisfactory alternative. The SCPHN part of the NMC register operates as a sub-part of the nursing and midwifery parts, and health visiting is a subsection of the SCPHN part. The health visiting title is not protected, so anyone can claim to be a heath visitor, which encourages unsafe substitution of unsuitably qualified practitioners into health visiting roles. There is no clear method for including health visitors in developing programmes, and the proficiencies for the SCPHN part of the register are too generic to guarantee fitness for practice. Revalidation arrangements are confusing and convoluted, and encourage practitioners to claim proficiency in a different profession, regardless of their self-assessed competence and wishes. This amounts to condoning dishonesty and is unsafe. 59 5.5. Key points • Despite being included in the Specialist Community Public Health Nursing part of the NMC register, the health visiting profession is not regulated as such, nor in a manner that can protect the public. Current arrangements are unsatisfactory because of the format of the third part of the NMC register, its lack of specificity for health visiting and the absence of protection for health visitors’ professional title. • There is no official mechanism for ensuring that standards of preparation are appropriate for health visiting, leading to doubts about the suitability of official programmes, and fitness for practice of new registrants. In turn, this is leading to the development of a range of ad hoc and unregulated mechanisms for training. • Arrangements for revalidation and continued registration are confusing and convoluted, undermining the health visiting qualification and encouraging registrants to claim proficiency in the different fields of nursing and midwifery, regardless of their self-assessed competence. 6. CONCLUSION The lack of full and proper regulation of the health visiting profession has created confusion for service users, practitioners and employers, as outlined in this paper. In turn this has led to a dramatic reduction in the workforce, inappropriate role substitution, and the emergence of various ad hoc forms of training that, collectively, create a considerable risk to the public. Unite/CPHVA recognises that much of this risk stems from staff shortages and from poor commissioning and management decisions about how to handle that. However, we contend that removal of health visiting from the regulatory framework sent a public message that misled decision makers and created an atmosphere in which disrespect and devaluing of the profession has become the norm. There has been neither regard for the adverse effect of that on children and families using health visiting services, nor attention to the lack of evidence to support the unsafe decisions taken about alternative forms of service organisation and provision. Removal of the profession from statute can, therefore, be regarded as the root cause of the downturn in health visiting numbers, of problems with the preparation and recruitment difficulties and with a significant risk to the public. We have noted with satisfaction that since the workforce crisis arose, the former government and mainstream political parties have all made unequivocal statements of support for health visiting. However, neither these statements, nor the ongoing CNO’s Action on Health Visiting programme (which CPHVA actively supports as a co-partner) have so far reversed the downward trend in the health visiting workforce. They have 60 61 not improved recruitment or retention, nor reduced the flow of adverse and dangerous management decisions in respect of the health visiting profession. The root cause of the difficulties must be dealt with. The time has come to renew the statutory nature of the health visiting qualification, and to regulate the profession once more, to protect the vulnerable public – infants, children and families – who so badly need the services of this once-proud profession. 6.1. Key points • Removing the health visiting qualification from statute is identified as the root cause of the downturn in health visiting numbers, of preparation and recruitment difficulties, and of the numerous adverse and risky decisions made by commissioners and service managers. • Deregulation of health visiting has encouraged an atmosphere of disrespect and devaluing of the profession, without regard for research evidence, or for the effect of such attitudes on service provision for the infants, children and families left with inadequate or inappropriate support as a result. • It is the belief of Unite/CPHVA and many others that the situation for practice and for service users will only improve when health visiting is able to resume its rightful place as a fully regulated health profession, with a qualification recognised in statute. Appendix 1: Preparation and regulation of health visiting • 1862: Manchester and Salford Ladies Sanitary Reform Association agree to begin employing working women to visit homes to offer practical help, advice and education about health; this is usually cited as the start of health visiting. • Late 19th/early 20th century: Courses of lectures run by Medical Officers of Health and various institutions throughout the country. Qualified women sanitary inspectors (forerunners of today’s environmental health officers) were employed to undertake health visiting duties in addition to their other work. • 1890s onwards: Increasing number of certificated courses for health visitors; these were usually for 2 years, or 6 months for graduates, qualified teachers or nurses. • 1907/1915: Birth Notification Acts: beginning of a national service based on home visiting to new-born infants. Local authorities were permitted to raise revenue via the rates to pay for health visiting; so qualifications began to be stipulated. • 1909: Health visitors’ (London) Order for London CC Area. First mention of qualification in statute, in London area only. • 1916: Royal Sanitary Institute (now Royal Society of Public Health) began co-ordinating qualifying courses for health visitors; still 2 years or 6 months for graduates/nurses. • 1919: First statutory qualification established by Ministry of Health, based on scheme set up by Royal Sanitary Institute. • 1925: Ministry of Health took over responsibility for training of health visitors. At this stage, qualifications were definitely required for the work; midwifery qualification was a pre-requisite. Royal Sanitary Institute designated as examining body. • 1929: Local Government Act required provision of a health visiting service. Associated Statutory Rules and Orders (1930 No. 69.) laid down qualifications for health visitors and tuberculosis workers; later adjustments in Public Health Act 1936 and Education Act and School Health Service Regulation 1959. Register of those holding the qualification maintained by Royal Sanitary Institute. 62 63 • 1945: Establishment of 1-year Health Visitor Tutors course at Royal College of Nursing. • 1945: National Standing Conference of Health Visitor Training Centres (now UKSC) established. • 1948: National Health Service (Qualifications of health visitors and tuberculosis visitors) Statutory Instrument No. 1415; possession of health visitor certificate confirmed as a statutory requirement for practice as a health visitor; updated in 1972 when health visitors moved from local authority to NHS employment. • 1950: Royal Society of Health revised health visiting syllabus and extended training from 6 to 9 months minimum for qualified nurses and midwives. • 1956: Jameson Committee reports on health visiting: recommends establishment of the Council for the Education and Training of Health Visitors (CETHV). • 1992: Restructuring of the functions of the Council and Boards following the Peat-Marwick-McClintock review removed the Health Visiting Joint Committee with no replacement safeguards for health visiting. • 1994: New framework for preparation of specialist practitioners sets out syllabus for ‘Community Health Care Nurses’ to include health visiting as one area of practice. Programmes to be a ‘minimum of 32 weeks’ long. Further guidance (1998) confirmed the statutory requirements for health visitors must still be met. • 1998: J M Consulting Ltd Review of Nurses, Midwives and Health Visitors Act. • 1999: Government rejected two of JM Consulting’s recommendations: that the health visiting register should be closed, and that they should cease to have representation on new Council (HSC 1999/030). • 1962: CETHV established as the regulating authority. They developed a curriculum for a ‘new breed of health visitor’, based on a 51-week course (implemented 1965). Nursing qualifications became a statutory pre-requisite for entry into health visitor training. CMB Part 1 or Registered Midwife still required prior to entry to the training at this stage. • 2000: UKCC set up curriculum development project to develop new competences for health visiting, ratified in 2002. • 1964: National Health Service (Qualifications of Health Visitors) Regulations (para. 2a). Wording updated and statutory status of qualification confirmed in NHS Reorganisation Act 1973. • 2001: Nursing and Midwifery Order passed through Parliament. Health visiting removed from regulatory framework and from all laws in which it had previously been mentioned. • 1972: Health visiting was included in the remit of the Commission on Nursing (Briggs Committee), which led to the formation of the United Kingdom Central Council for Nursing, Midwifery and Health Visiting (UKCC). • 2002: Nursing & Midwifery Council set up. Newly developed requirements for health visitor registration ratified. • 1979: Nurses, Midwives and Health Visitors Act 1979 established the UKCC. This became fully operational in 1983, at which time the CETHV ceased to function. • 1983: Health visiting register transferred from CETHV to the UKCC + regulation of health visitor education and training transferred to the four National Boards. Under 64 Clause 7 (2) of the 1979 Act, health visiting matters needed to be approved by a Health Visiting Joint Committee (i.e. ‘joint’ between Council and Boards) before they could be implemented. • 2004: Health visiting register closed and registrants migrated on to Specialist Community Public Health Nursing part of the register. 2002 health visiting requirements discontinued; replaced with new generic public health proficiencies. • 2006: NMC restructured, so there is no SCPHN representation on Council or major committees. 65 Appendix 2: The UK Public Health Association hosted an ‘expert consensus’ project through a series of working groups, multi-disciplinary and multi-agency discussions and consultation of experts, to investigate the reasons for the rapid decline in health visiting, and identify what would be needed to regenerate it43. The group concerned with education and regulation looked in detail at issues of recruitment and concluded that treating health visiting as a post-registration nursing created systemic problems for recruitment and workforce management. Whilst these difficulties would be readily resolved by changing the system, that is, by recognising health visiting as a professional qualification in its own right once more, there would no other simple solution to the interconnected problems caused by placing health visiting within the system designed for nursing. Their deliberations are summarised below. Issues related to finance The mechanism for funding post-registration qualifications assumes ‘on-the-job’ training, whereas initial health professional qualifications are funded on the basis of students being supported through protected learning time and a full educational programme leading to a regulated qualification. Conditions for health visitor students have been standardised at a less favourable level than once pertained, so it is hard to attract nurses or midwives who are very experienced, as they would need to take a fall in salary to gain the qualification. Comparatively, salaries of health visitors are lower than those of clinical specialists or for other equally high responsibility posts, whilst stress levels and lack of respect for their professional expertise means that the conditions of service seem far less desirable. Despite seeming unattractive to recipients (health visitors and potential nursing recruits into the training), the salary costs for the service seem prohibitive to commissioners, because they are inappropriately compared to different nursing services (e.g. in hospital teams). Issues concerned with nursing careers Nursing career frameworks89 tend to assume the starting point is at the initial, pre-registration qualification point, whereas the initial qualification for health visiting is the point where practitioners gain the SCPHN qualification. Traditionally, health visiting has been viewed as a desirable senior post to which nurses may aspire, but this has broken down in recent years, partly because of many other competing senior clinical roles and because students’ learning experience with health visitors (if they occur at all) may be negative due to current stress in the service. A health visiting qualification (SCPHN) is designated at a specialist level. However, since it was removed from statute, the need for such a qualification is taken less seriously, with an increasing degree of substitution of other workers into health visiting roles. In turn, this diminishes the overall attractiveness of health visiting as a potential career. Issues related to a lack of health visiting voice Education is the major instrument for workforce planning, yet the way it operates is both unwieldy and unsuitable for health visiting. This is because the system is based on an assumption that all post-registration qualifications build upon a prior pre-registration qualification, yet there is no first level health visiting qualification. It is very difficult for managers to develop or raise workforce planning models at PCT level, because numbers are comparatively low, so issues get lost within the wider nursing workforce. This also has an adverse effect on the ability of managers to adequately influence educational programmes and conditions for students’ learning, such as practice support or contract setting with universities, where it differs from that required for pre-registration nurse education. Although the system is supposedly in place, it is constantly under pressure to conform to requirements suited to other parts of the workforce. Treating health visiting as a post-registration nursing qualification exacerbates recruitment difficulties 66 67 Issues related to the restricted entry gate Recruitment from within the nursing workforce has become increasingly difficult, but other potentially suitable entrants cannot be considered, because the statute governing health visitor education (i.e., the Nursing and Midwifery Order 2001) prohibits it. Yet, salary levels and student support regarded as unattractive by experienced nurses are likely to appeal to new graduates in other similar fields, such as psychology and family studies. Calls to widen the entry gate to health visitor education are not about removing all nursing elements from the programmes. Instead, they are largely about removing health visitor education from a restrictive system that is unsuited to the task of promoting and developing the workforce85. The Nursing and Midwifery Order also creates complex re-registration constraints that particularly affect midwives who do not hold a nursing qualification. This inhibits recruitment from that field, whereas midwives were traditionally a major recruitment pool for health visiting. 1. The underpinning philosophy and professional perspective: a) A health-focused perspective with health being treated as a process (not a state of being) and a consideration of health in its overall socio-cultural context b) Maintaining an openness to others’ concepts of health and wellbeing and how they wish to live c) Providing an accessible and non-stigmatising service 2. Service provision: a) A focus on social groups, with families being one form of social group b) Provision of a service to address the factors that are likely to affect health and wellbeing (i.e. often working at the ‘pre-need’ stage) c) Acting as an interface between groups and individuals in the population and population-based approaches d) Developing the capacity and confidence of groups and individuals to improve their own health and wellbeing e) Improving service provision for groups and communities The amount of qualitative research, and number of literature reviews and syntheses that describe and explain health visiting practice, is too large to be included here in full. A small selection of specific reviews and studies is included as an illustration of the range of work and specific approaches to practice. 3. Capabilities and skills: a) An ability to develop effective relationships based on trust and openness b) An ability to work in a range of settings acting flexibly with other services c) An ability to assess risk in complex situations d) An ability to deal with conflicting priorities and ambiguous situations, knowing when to use different, sometimes contradictory theories and perspectives. 1. Prime Research and Development Review As part of the curriculum development project initiated by the UKCC in 2000, Prime Research and Development13 (which was later incorporated into Skills for Health) carried out a rapid review of recent literature. Eleven key points and descriptors were put out to consultation, after which a twelfth point was added (as 3(d) below). They are listed below, under three added headings: These elements have obvious relevance for the kinds of competences required by health visitors, and were used to inform the 2002 ‘requirements for pre-registration health visiting programmes32’. Although these were superseded when the SCHPN proficiencies33 were introduced in 2004, the more detailed and directly relevant health visiting requirements appear to be still influential in many current programmes27. Appendix 3: A discrete area of practice with some homogeneity 68 69 2. Assessment of health visiting practice A major educational study, completed in 2001, focused on identifying and classifying key components of health visiting practice, as a means of identifying whether students were fit to practice on qualifying90. A range of necessary capabilities was identified, which demonstrate the unique combination of knowledge and skills required by health visitors. Importantly, health visitor students needed to demonstrate the capability of knowing when to use particular elements of their overall repertoire. 3. Nursing and health visiting practice in public health A secondary analysis91 of three research studies involving health visitors and community nurses identified four areas of practice that are often viewed as ‘either/or,’ dichotomous, concepts (see Figure A3.1). The analysis suggested that these concepts might be better regarded as lying on a continuum, with the nursing focus at one end, and the health visiting focus at the other. The point is not that either profession always, or never, apply one end of the conceptual continuum or the other. Instead, the frequency, familiarity and use of approaches, ethos or attitudes to practice tend to distinguish between them. Figure A3.1: Polarised concepts and priorities in public health 70 Individual/ population This encompasses not only service responsibilities, but also points to the dilemmas inherent in choosing between personal rights and collective responsibilities within society as a whole. Public/ private Access and use of public services such as health and nursing care is related to both personal perceptions and wider social views about what they should be for, and what remains ‘properly’ private. Figure A3.1: Continued.... Determinants/ treatments Services may be designed to directly target the determinants of health (‘root causes’) or to treat established problems by offering clinical treatments to affected individuals. Social/ biomedical model Views are changing and contested about whether a social or biomedical view of health is considered paramount in promoting the public health. 4. 4. The principles of health visiting These were first identified in the 1970s, through a lengthy process of investigation led by the Council for the Education and Training of Health Visitors86. The principles are: • • • • The search for health needs The stimulation of an awareness of health needs The influence on policies affecting health The facilitation of health-enhancing activities These statements were initially described as principles through which the process of health visiting is carried out, and they have become a valuable framework for integrating health visiting knowledge, skills, research and practice. Specifically, the principles show that health visiting is concerned with health promotion, not assistance, which is the usual focus of clinical nursing. They provide an integrating framework, rather than a list of competences or skills, and they are all underpinned by a particular value and view of health79. The principles continue to be used as intended, in practice, education and research and their value has been repeatedly reaffirmed in the years since their inception77,78,92,93. 71 5. What characterises an effective health visitor? Research (www.mendas.com) has been commissioned to carry out a review of the characteristics of an effective health visitor, to inform the CNO’s Action on Health Visiting Programme of career development work. Results are not yet available from this work in progress. References 1 Unite/CPHVA. Professional briefing. Regulatory issues and the future legal status of the health visitor title and profession. London: Unite/CPHVA, 2009 2 Dingwall R. Collectivism, regionalism and feminism: Health visiting and British social policy 1850-1975. Journal of Social Policy, 1977; 6: 3, 291-315 3 Elkan R, Kendrick D, Hewitt M et al. 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Appleton J & Cowley S) pages 5-24, Basingstoke: Macmillan, 2000 78 79 PROFESSIONAL BRIEFING: REGULATORY ISSUES AND THE FUTURE LEGAL STATUS OF THE HEALTH VISITOR TITLE AND PROFESSION Unite/CPHVA Unite Health Sector: 2009 PROFESSIONAL BRIEFING: REGULATORY ISSUES AND THE FUTURE LEGAL STATUS OF THE HEALTH VISITOR TITLE AND PROFESSION Published by Unite the Union/CPHVA Joint General Secretaries Derek Simpson and Tony Woodley Unite Health Sector 128 Theobald's Road Holborn London WC1X 8TN 020 7611 2500 This guide book is downloadable in PDF format from www.unitetheunion.org/health 2 SUMMARY This paper explores the background to the removal of the title health visitor from statute in 2001, and the resulting issues, which are particularly pertinent to health visiting in England and Scotland. It demonstrates the imperative to once again protect the title health visitor in statute, to ensure adequate resourcing of the service, relevant education and training for health visitors to deliver the children’s policy, particularly that ascribed to health visitor leadership i.e. in Healthy Lives, Brighter Futures, 2009 and the Healthy Child Programme (HCP) 2008 in England. This in turn would ensure the public protection of children and their families when health visitors are accountable for the delivery of such programmes. It makes clear that despite a new national initiative in England, the ‘Action on Health Visiting’ programme to increase health visitor numbers, and more clearly defined and new roles for health visitors, health visiting will struggle to re-establish itself as a profession, without a return to statute. Such is the dramatic reduction in health visitor numbers since 2004 when the health visitor register closed, that there is now a need for very urgent action to address the resulting issues. These include the frequent failure to acknowledge health visiting as a separate profession in related policy initiatives, hence excluding its important public health voice, to improve the disturbingly low morale of many of those health visitors remaining in practice (DH, 2008) and to respond to the failure of healthcare organisations to attract and recruit the right calibre of applicants to education programmes for student health visitors in England. 3 1.0 INTRODUCTION 1.1 Health visiting was first mentioned in statute in 1909, although the title wasn’t protected until 1929. The profession of health visiting was then protected by statute until 2001, as a professional role distinct from nursing and midwifery until 2001. When the Nursing and Midwifery Order, 2001 was passed, and the Nursing and Midwifery Council formed, despite losing its legal protection, ministers promised health visiting equal representation to nursing and midwifery on the new council and that health visiting would be strengthened. However the opposite has happened and the viability of the profession is increasingly uncertain. 1.2 Eight years on health visiting has no representation on the NMC board and there was a 13.5% fall in the number of health visitors between 2004, when the former health visiting register closed, and 2008. Some education programmes for health visitors have closed in England and nurses are increasingly being employed as a substitute for health visitors, creating serious accountability and safe practice concerns. 1.3 In 2008 Unite the Union/ Community Practitioners’ and Health Visitors’ Association (CPHVA) found that 57% of health visitors in England had caseloads of over 400 children, whilst Unite the Union/CPHVA recommend an average of 250 children. Health visitors report that they can no-longer effectively support many vulnerable families, and that they have an increasing workload relating to safeguarding of children. 1.4 Nursing and Midwifery are first level registrations whilst health visiting is a qualification at advanced and specialist level. However the new NMC re-registration arrangements emphasise the need for health visitors to re-register as a nurse or midwife, rather than at their advanced and specialist level. This further undermines the professional status of the health visitor and does nothing to enhance public protection. 4 1.5 Protecting a professional title in statute ensures: • that the title is used to describe the appropriate professional activity • that the professionals using that title receive education tailored to the occupational needs of their profession and work to appropriate professional standards • the title cannot be misused by others masquerading as members of this professional group • the unique needs of the professional group are identified in policy which helps ensure appropriate investment in recruitment and education and training of the professional • the profession is self regulating, setting and maintaining its own standards to ensure clients’ needs are met appropriately and effectively. 1.6 Since the health visiting professional register was closed in 2004, there has been very serious disinvestment in recruitment to, and education of the profession. The impact of this disinvestment, on outcomes for children and families is becoming increasingly obvious. 1.7 Health visiting is a profession in crisis and it is increasingly finding it impossible to fulfil its professional role in promoting public health, public protection and safeguarding children. Many of the difficulties it faces can be linked back to the title being taken out of statute in 2001 and the promises made by ministers to the profession then, not having been delivered on. 1.8 This paper should be read in the context of recent national concerns regarding the failure in England to adequately address health inequalities (Health Select Committee 2009), and to safeguard our children (Laming, 2009), and the UNICEF national league table of children’s wellbeing in Western nations, which placed children in England at the bottom of that league (UNICEF, 2007). It suggests the need to strengthen rather than weaken universal services for families such as those delivered by health visitors. 5 2.0 HISTORY OF THE HEALTH VISITING PROFESSION 2.1 Health visiting, as a profession, will be 150 years old in 2012 having its foundation in the public health movement of the nineteenth century. Although health visitors work closely with nurses and midwives and other members of the Specialist Community Public Health Nursing (SCPHN) register, health visitors are a distinct profession, with their own principles and purpose. The profession had been recognised in statute from 1909, with a national professional register introduced in 1925. Health visiting became gradually entwined with nursing from the mid-twentieth century, although this was not confirmed in statute until 1962 from which date nursing became a pre-requisite for entering health visitor education programmes. 2.2 It was not until 1974 that the health visiting service moved from local authority provision into the NHS. Until the Nurses, Midwives and Health Visitors Act 1979, the three professions each had their own separate regulating councils. The Council for the Education and Training of Health Visitors (CETHV) was the regulatory body from 1962-1979. The 1979 Act recognised the profession and protected the title. 6 3.0 THE STATUS OF HEALTH VISITING PROFESSION IN 2009 3.1 Since 1998 there has been record investment in the NHS and services specifically for children, with significant increases in the numbers of qualified nurses and midwives (27.57 %), but over the same time health visiting has lost 12.95% of its full time workforce (DH, 2008). This, despite a rise of 8.5% in live births, and a population growth of 4.65%. Figure 1: Fall in health visitor numbers 1999-2008 against a rise in midwives, birth rate and population Over the past 4 years the fall in health visitor numbers has been particularly dramatic with a 13.5% loss of full time posts between 2004 and 2008 (DH, 2008), These are average figures for England, in some areas the reductions in posts have been as great as 45%. A recent review of safeguarding procedures by the Care Quality Commission (CQC, 2009) would suggest that the overall fall in numbers and investment may now be considerably greater. This review also found that health visitors in 62 primary care trusts in England had caseloads in excess of 400 children, 7 the absolute maximum number recommended by Unite the Union/CPHVA and endorsed by Lord Laming (2009). Figure 2: Fall in health visitor numbers since the health visitor register closed in 2004 3.2 Unite the Union/CPHVA members are telling the union that they can no-longer meet the needs of vulnerable families on their caseloads and a quarter fear a death similar to that of Victoria Climbie where they work, as they nolonger have time to get to know the families for whose care they are responsible (Adams, Craig, 2008). This situation is very risky for families, and also places enormous stress on health visitors, themselves. The recent NHS staff survey (2008) revealed that they reported the second worse levels of stress of any occupational group in the NHS. 40% of health visitors are over 50 and 20% over 55 so able to retire. The NHS staff survey suggested that they were the occupational group second most likely to leave their jobs. 3.3 Meanwhile surveys of parents highlight a significant parental desire for advice and support from health visitors, preferably in the home, as they are seen as a ‘trusted’ brand. (FPI, 2009, Russell, 2008) 8 4.0 OUTCOMES FOR CHILDREN AND FAMILIES AND HEALTH AND OTHER SERVICES FROM THE REDUCTION IN HEALTH VISITOR NUMBERS 4.1 Unite the Union is very concerned by the level of risk many health visitor services are responsible for, particularly where families are vulnerable, but this is going undetected. For example our members tell us many postnatal depression services have been terminated due to staff shortages. It is now well known that the consequences of depression in the mother may be very significant in the longer term for her new baby and family (Murray), and a significant risk factor for maternal suicide and infanticide. There is strong evidence for the effectiveness of health visitor intervention for postnatal depression (Morrell, 2009). 31% of health visitors have told this organisation that their reduced service does not allow domestic violence to be identified and acted upon (Adams, Craig 2008). The consequence of domestic violence, not only for the mother, but for children who witness it, or are victims of violence themselves, is immense (Ramsey et al, 2002, DH, 2006). 4.2 There is also increasing evidence of other unaddressed health and social issues due to under investment in the health visiting service which may have long term consequences for the health and wellbeing of children, but also for the fiscal spend. For example: • • Developmental delays going undetected is widespread - speech therapists are reporting late referrals of speech delayed and autistic children (DCSF, 2008, Health and Sport Committee, 2009) School nurses and teachers are reporting children entering primary school with social, toileting and nutritional problems (Puffett, 2009). 9 • • • • • The uptake of MMR vaccine remains unsatisfactory. This may relate to the fact that the crucial contact when once health visitors would have discussed this with parents, and been able to allay fears, is now undertaken by other workers in their team or not at all. The most recent review of serious case reviews reported that many of the youngest children who died were not known to social services, suggesting that their level of risk was also not known to the health visiting service (Brandon et al, 2009) An increase in accidental poisoning in young children (National Poisoning Unit, 2009) An additional use of GP services by parents unable to access the health visitor service (Independent Nurse, 2009) Pressure on youth justice services 4.3 10% of children are now considered to suffer with diagnosable mental health issues, but many might have been prevented by early intervention in the pre-school years. There is clear research evidence that the first two years of a child’s life is very significant to the child’s future mental wellbeing but most families now receive minimal contacts with a health visitor during that period as part of the universal service (Cowley & Adams, 2009). 4.4 In August 2008 40% of health visitors had responsibility for over 500 children and 20% of over 1000 children (Adams & Craig, 2008). From reports to Union the Union the signs are that these figures are worsening daily as more posts go unfilled due to under-investment in training. Unite believes on average health visitors should be responsible for 250 children and no more than a maximum of 400 children in areas of very low vulnerability. The number should be around 100 in areas of high vulnerability, such as in inner cities. Indeed in the well researched Family Nurse Partnership programme, caseloads for effective outcomes are maintained at a maximum of 25 families. The current caseload figures in many parts of England challenge the ability of the profession to protect the public and deliver its safeguarding and public health functions. 10 5.0 CONCERNS AND REASSURANCES: NURSING AND MIDWIFERY ORDER 2001 5.1 During the consultation period 2000-2001, on the new Nursing and Midwifery Order, many concerns were raised by health visitors regarding the loss of the legal protection of the profession. Significantly they included: • • • • Concern that removal of “health visiting” from the title of the Order would remove the current recognition of the profession and protection of the title. Protecting the title protected the public, since no person could at that time call himself or herself a health visitor, or practice as such, unless registered as a “health visitor”. If health visiting was not mentioned in statute this could lead to no health visitor representation on the Nursing and Midwifery Council, hence no voice for the profession. Registrants not qualified or registered as health visitors would establish the standards of education and practice for health visiting. This would be as inappropriate as a different professional group deciding education and standards of practice for nursing or midwifery. There would not be a statutory “Health Visiting Committee” as exists for the regulated professions 5.2 Many in the profession were reassured when guarantees and assurances were given by ministers and others as follows: 5.3 The then Health Minister, Lord Hunt stated: “I make it clear that the order will regulate health visitors. The words "health visitors" do not appear in the order because we do not want to tie the new regulatory 11 body to only the health visiting function as it is now. We recognise that health visiting is expanding into other areas of community and public health practise. We want to give the new council the flexibility to reflect that changing role.” (Hansard 13-12-01, column 1498, added emphasis). 5.4 Mr Hutton’s responses to questioning in Parliament 2001 are in italics, with what has happened since in bold: • “Health visitors will be equally represented with nurses and midwives on that council, which is the right way in which to proceed” In 2009: The profession has no representation on the Nursing and Midwifery Council board • “The measures that we have taken are designed to strengthen the role of health visiting, not weaken it”. In 2009: The viability of the profession of health visiting and its public protection role is being seriously challenged • “Our measures, including equal representation on the NMC of health visitors alongside nurses and midwives, are signals of the importance that we attach to health visiting” As soon as the NMC came into being in 2004 health visiting was no longer considered to be a discrete entity resulting in helath visiting no longer being referred to in many releavant policy documents leading to serious disinvestment in the profession in spite of the public continuing to use the highly credible title. • 12 “What matters are the arrangements that we put in place under the order to ensure that health visitors are properly represented, so that their views can be ascertained properly and brought to bear on the issues. The NMC will certainly do that. It is important to have the opportunities to set up the register and for the issues to be explored fully within the council when it considers education and training standards”. In 2009: Early arrangements for equal representation are no longer in place and health visiting no longer has a voice, and there is no obvious mechanism where their views can be ascertained • “I have tried to reassure members of the Committee that nothing in the order could be reasonably interpreted as downgrading the importance of health visiting. To say otherwise is not fair criticism”. In 2009: The current ‘Commission into Nursing and Midwifery’ does not recognise health visiting as being a distinct profession and did not invite this organisation to provide a commissioner. 5.5 In August 2001 the Head of Non-Medical Regulation at the Department of Health issued guidance concerning the “Regulation of Health Visitors under the Nursing and Midwifery Council”. This was in response to concerns raised by members of the Community Practitioner and Health Visiting Association (CPHVA). The guidance stated; “The profession will have: 1. separate registration 2. stronger protection of title 3. stronger representation on Council 4. a stronger voice in their own regulation” 5.6 A question about why the Order specified only nurses and midwives was responded to as follows: ** “It does not. The Order specifically requires the membership of Council to include health visitors [Schedule 2, paragraph 3. 4 (b)]. There must be equal representation of practitioners from each part of the register, so this facilitates the Government’s commitment to establishing a health visitor part, once the new Council is in place.” 13 5.7 The above reassured many in the profession, but subsequent actions indicate they were seriously misled and this has jeopardized the ability of the profession to deliver a range of public health outcomes for children and families subsequently. The turmoil faced by the profession since it came out of statute has surpassed the concerns of even the most vociferous opponents at the time. 5.8 The Nursing and Midwifery Order 2001 passed through Parliament in December 2001 with Articles that appeared to support the above assurances in particular: Article 3 “(5) In exercising its functions, the Council shall (a) have proper regard to the interests of all registrants and prospective registrants and persons referred to in paragraph (4) in each of the countries of the United Kingdom and to any differing considerations applying to the professions to which this Order applies and to groups within them; Article 6 (3) (g) the register to include a part or parts for specialists in community and public health Article 6 (5) Before making any proposal referred to in paragraph (1) or (3), the Council shall consult representatives of any group of persons who appear likely to be affected by the proposed order”. Schedule 1. Part 1 14 (1) Decisions of the Council and committees shall be made by a majority vote of the members present and voting 14. (3) Where a matter to be dealt with by the Council or committee affects only one of the professions regulated under this Order – 14 (a) the Chairman shall be a member of the profession concerned; and (b) a decision on the matter shall be reached on a majority vote of the members of that profession present and voting.” 5.9 Despite these assurances time has proven that the concerns raised in relation to taking health visiting out of statute have all come true. The profession has suffered a devastating reduction in its numbers and with this a reduction of its ability to protect public health and to safeguard children. Rather than being strengthened the profession no-longer has a seat on council and the SCPHN part of the register has no representation on the professional practice committee. Indeed, neither advertisements for Council members or the professional practice committee placed with any professional journal relevant to SCPHN registrants during the recent round of appointments. This was said to be an oversight, but it again reflects the status given to the profession by the regulator. 15 6.0 SPECIALIST COMMUNITY PUBLIC HEALTH NURSING REGISTER 6.1 In 2002 the Nursing and Midwifery Council followed due process as allowed within the Order to propose setting up a third part of the register for public health practitioners. At this point, the Department of Health stated that the title must include “nurse” and entry to this register must be through nursing or midwifery. Contrary to the Ministerial reassurances given to the profession (as in points 5.3 and 5.4), this new stance was apparently non-negotiable. The eventual outcome, after much debate and argument within the profession and through Council, was the establishment of the third part of the register for “Specialist Community Public Health Nurses” (SCPHN). This was not the title that representatives of the third part of the register wanted. They saw no need for the title to include the word ‘nurse,’ since practitioners included on that part would not be working in a nursing model, and the term ’nurse’ was not mentioned in Article 6 (3) (g); nor was it included in any of the example titles suggested by Lord Hunt when he introduced the Order in Parliament. 6.2 In 2005 the NMC conducted a wide, open and transparent consultation process regarding changes to the maintenance and renewal of registration as a specialist community public health nurse. This was done in accordance with instructions in the Nursing and Midwifery Order 2001. The decision passed at Council was that SCPHNs could renew their registration on that part of the register, without renewing their nursing or midwifery registration. 16 6.3 In December 2007 the NMC reversed this decision, without it going out for consultation with registrants, as required in rule, or indeed even through the SCPHN committee within the NMC. Unite lawyers support our view that this is in contravention of the terms set in statute within the Nursing and Midwifery Order 2001. The NMC defence was that they instigated this change at the behest of the Department of Health as the ability to just be revalidated on the SCPHN register was considered to be a irregularity. The NMC is a statutory body which, Unite/CPHVA believes should be independent of government and its officials. The above actions of the Nursing and Midwifery Council further confirmed the fears expressed by some health visitors in 2000-2001. 17 7.0 SUBSEQUENT POLICY AND LEGAL CHANGES LEADING TO THE LOSS OF HEALTH VISITOR OR SCPHN/PUBLIC HEALTH REPRESENTATION ON NMC 7.1 The DH consultation document “Health Care and Associated Professions (Miscellaneous Amendments) Order 2008” contained proposed amendments to the Nursing and Midwifery Order 2001. These included the removal of the term “registrant” throughout the Order, to be replaced by registered nurses and registered midwives. After petitioning by Unite the Union, the Minister, Ben Bradshaw, MP, overturned the proposal and the term ‘registrant’ was not changed to ‘nurse or midwife’. 7.2 In April 2008 – there was a unanimous view of council that the 7 registrant members on the new council should be made up of a representative from each of the 4 countries and at least one representative of each of the 3 registers. Unite supported this position believing that if it wasn’t in statute then the voice of public health practice would not be heard in the council. This was overturned following the consultation on the NMC (Constitution) Order 2008, with a requirement that the council should contain registrants from its many constituent groups but not necessarily from each council register. 7.3 When the Council appointments took place there were no appointments from the SCPHN register, either onto council or onto the professional practice committee. This may in part be as the posts were not advertised in the Community Practitioner Journal, the main professional reading of these professionals. This places public health practice in a very vulnerable and unacceptable position in Council as it no longer has a professional voice, despite the NMC’s recognition, through the development of the SCPHN register, of its unique form of practice. 18 8.0 CONSEQUENCES OF PREVENTING STAND ALONE REGISTRATION ON THE SCPHN REGISTER 8.1 Health visitors and others on the third part of the register must prove that they can meet the criteria of being a midwife or nurse rather than their specific, specialist practice competencies. This requirement inhibits development of health visiting as a profession, because it emphasizes the need for health visitors to develop competence in the different fields of nursing and midwifery. Instead, we believe re-registration should emphasize their competence and continuing professional development specifically within the highly skilled and specialized field in which they are practicing, that is, within health visiting. 8.2 Many of our members have expressed concern that they would no-longer be safe to practice as a nurse or midwife but the NMC will re-register them anyway on one or both of these parts of the register depending on their prior pre-registration qualification. Health visitors who are competent as health visitors, but not as nurses or midwives (having perhaps not practiced in either of those two fields for 20 or 30 years) are accountable, through their scope of practice, for applying for work only if they are fit to practice in the field. However, forcing an unwelcome re-registration upon these practitioners, then depending entirely upon their honesty and integrity in employment matters, raises questions about how (or even whether) the nursing register maintained by the NMC performs its primary purpose of protecting the public. It places registrants in a vulnerable position for in order to practice. As a health visitor they must state they are competent as a nurse which implies to the public a level of competence commensurate with a single registered nurse and does not equate to the skills a Health 19 Visitor may have as opposed to a registered general nurse. It is understood that when the NMC made this decision they considered the nursing skills that general nurses had that were used by health visitors in daily practice e.g. communication skills rather than clinical ones rather than consider the additional skills required to be a health visitor which would have drawn the opposite conclusion from the one agreed and acted upon. This clearly demonstrates a failure on the part of the NMC to protect some of the most vulnerable in society, surely their raison d'etre? 8.3 In the case of midwives, the notification of intention to practice is the document that must be signed as the ability to revalidate must be signed off by a supervisory midwife, it would require direct entry midwives to return to midwifery practice to achieve this. Effectively this is now closing the door to midwives, who took the direct entry route into that profession, from entering health visiting. Not only does this disadvantage the health visiting profession, who have traditionally recruited from this source, it also closes a career option for direct entry midwives. Those direct entry midwives already working as health visitors have been given a list of activities which the NMC say allow them to be revalidated as health visitors, Unite considers this to be unsatisfactory. We are increasingly hearing of Supervisors of Midwives, quite legitimately, refusing to sign the revalidation paperwork for health visitors who were previously midwives. At least one higher educational institution which educates health visitors is now reluctant to accept direct entry midwives onto their programme. 20 9.0 PROFESSIONAL OUTCOMES AND CONSEQUENT RISKS TO PUBLIC PROTECTION FROM LOSS OF HEALTH VISITOR AS A TITLE AND PROFESSION IN STATUTE. 9.1 In the light of the recent case of Baby P and the new Laming recommendations (2009) it is clear that a high level of education and skill, and a well resourced health visitor workforce must be available to safeguard children. There has been a very significant fall in health visitor numbers since health visiting was removed from statute, leading to many reports and published concerns about the ability of the profession to deliver quality and safety in their services (e.g. Laming Review, Care Quality Commission and others). Despite this, the NMC has distanced itself from these extreme staff shortages describing them as a service, rather than regulatory issue. This may in part be due to there being no SCPHN representation on the NMC and hence a failure of the current council members to fully understand public health practice and make the link to public protection. 9.2 Of extreme concern is that as ‘health visitor’ is nolonger a title in statute, anyone can now call themselves a health visitor and practice as such. Indeed, a number of websites have been set up to provide health visiting advice, but are not necessarily providing advice from health visitors. Anyone can set up such a site and give the illusion it is run by trained health visitors. As yet, commercial companies don’t seem to have realised this, but there have been incidences of bogus health visitors, and in terms of public protection it is only a matter of time before private services are set up by non health visitor educated individuals calling themselves ‘health visitor’, as has happened in nursing. As health visitors visit families in the home, unsupervised, this potentially has very serious consequences. 21 9.3 The fact that policy now so often refers to nursing or midwifery, but not health visiting suggests that their unique contribution to public health practice (Cowley, Adams 2009) is often not understood by policy makers and managers. This is despite the fact that the guiding policy document for community practice, ‘Liberating the Talents’ clearly sets out the need for a public health workforce in the community. Furthermore it has contributed to the under-investment in health visiting and sometimes inappropriate skill mixing of health visitor posts, substituting too many junior staff for health visitors. This confuses the public, who often presume the person in front of them, representing the health visiting service, is indeed a health visitor. 9.4 Sponsored education places for health visiting have consistently fallen over the past few years in England and Scotland and seem to be at an all time low. This is despite the age profile of health visitors and the government policy to improve the health and well being of children and reduce inequalities. Indeed this organisation believes that there is a need to increase the workforce by at least 5000 full time equivalent health visitors immediately, and another 4000 over the next 10 years to replace those retiring. The government is encouraging further investment in training in 2009/10 through their ‘Action on Health Visiting’ programme, which is being taken forward in partnership with Unite/CPHVA, but it would seem many areas of England specifically can no-longer attract the caliber of students necessary both in terms of personal and academic attributes. It is not possible to widen the entry gate to attract more able recruits, because of the statutory framework put in place when health visiting was removed from statute. 9.5 As can be seen in Table 1 the number of new health visitor registrants fell very significantly between 2004 and 2008 so that far fewer newly qualified health visitors are entering the register than the number retiring. There is a need for far greater support for the educational 22 infrastructure, including practice teachers, to ensure a large increase in numbers qualifying. Support for health visitor education has been reduced, because it has now designated as a ‘post-registration nursing’ qualification, which is treated as continuing professional development for funding purposes, rather than as an initial professional qualification. The funding reduction can, therefore, be directly attributed to the removal of health visiting from statute. Table 1: New Entries to Health Visiting Part of the UKCC Register (Part 11) UKwide 1989-2004 and to SCPHN part of NMC (annotated HV) 2004 - 2008 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 980 1028 909 814 768 640 609 629 738 758 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 186* 467* 721* 814 952 917 884 820 551 400 Source: 1989-1998: UKCC database; 1999-2008: NMC response to Parliamentary Question 6th July 2009, Maria Miller MP, NB*, the current IT system used by NMC was put in place at end of 2002; data from 1999-2002 were added into the system through various data migration projects. 9.6 The system of pre- and post-registration education and training, in place for nursing and midwifery, works well for those two professional groups, but not for health visiting. Over the past five years, the heath visiting profession has been treated, in legal, education and regulatory terms, as if it were a post-registration nursing qualification, instead of a profession with significantly different recruitment, educational and practice needs. The many difficulties and adverse experiences outlined in this paper have shown that the system that works well for nursing and midwifery, fails to serve the needs of the different profession of health visiting. The resulting risks to the public are neither recognised nor acknowledged by the regulatory body, because they are wholly focused upon nursing and midwifery, and not at all on health visiting. Ultimately children’s health has been put at risk by these circumstances as in many areas they are receiving a very suboptimal health visiting service. 23 10.0 CONCLUSION 10.1 The future viability of health visiting as a profession able to protect child and family health in England, and indeed Scotland, is uncertain. Strong public health policies in the health departments of Wales and Northern Ireland meanwhile, seem to be helping to buffer the effects of the loss of regulation in those countries. 10.2 Unite the Union strongly believes, there is clear evidence that the crisis in health visitor numbers in England, was in part precipitated, and made worse, by the loss of the legal status of the profession. An ongoing belief by some that health visiting is a form of nursing, has proven counter productive to delivering public health outcomes for children and families. Health visiting is not task related, does not primarily address illness, and it operates in a preventative health promotion and public health context, particularly applying social and emotional models of health. These differences have been clarified by phase one of the ‘Action on Health Visiting’ programme. 10.3 There is significant proof that assurances given to the profession by government, when it was taken out of statute in 2004, have not been delivered. Furthermore, that all the concerns of many in the profession then, have come to fruition. Rather than strengthening health visiting, this action has led to a real possibility of its demise in some areas in the future. 10.4 Now that the profession has reduced internal influence within the NMC it has become even more vulnerable. As a result Unite the Union has well founded fears regarding the direct and indirect consequences for children and families. Without professional health visiting 24 representation the council will be vulnerable to inappropriate decision making in relation to the education and training of health visitors, which is shortly to be reviewed. 10.5 We would like to call on the NMC council board members, the NMC Professional Practice Committee, the government, peers and relevant others to consider the dangers to public protection from the current legal status of health visiting. There is now a very real threat to maintaining a well educated and numerically adequate health visiting workforce in many areas of England (Ly, 2009) and consequently to addressing inequalities in child health and wellbeing (Cowley, 2009). 10.6 The recent Laming report (2009) reiterated the importance of a robust health visiting workforce to safeguard children, as did the Health Select Committee on Inequalities. The policy, ‘Healthy Lives, Brighter Futures’ (DCSF, 2009) called for an increase to the number of health visitors and important new roles for health visitors in leading the delivery of the Healthy Child Programme, and in working with Children’s Centres. The ‘Action on Health Visiting’ programme was launched by the Department of Health in England in March to help deliver an improved health visiting service to respond to these policy imperatives. However, due to the evidence cited in this paper, the union is increasingly concerned that alone, this will not have sufficient leverage to protect the professional contribution of health visitors to the health and well being of children. Before the capacity of the health visiting workforce can be strengthened, it must be recognised as a distinct profession in statute. 25 10.7 Unite the Union, and a growing number of other well informed commentators, agree, the legal status of health visiting requires urgent re-examination. If the title ‘health visitor’ was protected in law and the profession was to go back into statute, this would send a strong message to commissioners that they must reinvest in these professionals. This would in turn enhance public protection through a well educated and resourced workforce, and lead to the delivery of robust public health outcomes in line with current evidence and children’s policy. It would also allow the education and training of health visitors to be strengthened, including mainstreaming health visitor preparation at Master’s level. This would allow graduates from professions other than nursing, to enter health visiting through fast track, or a single entry route which would further strengthen the profession. It is an imperative to increase health visitors ability to contribute to reducing health inequalities and promoting the health and wellbeing of pre-school children through improved education and training and an increase the numbers of trained health visitors. Dr Cheryll Adams Lead Professional Officer, Strategy and Practice Development Community Practitioners’ and Health Visitors’ Association Unite Health Sector October, 2009 26 ACKNOWLEDGEMENTS The development of this paper has been informed by many senior health visitors who have intimate knowledge of the issues it refers to, in some instances through membership of the NMC, Specialist Community Public Health Nursing Committee when it existed. Our thanks are extended to them for being so generous in checking drafts and providing back ground papers and information. 27 REFERENCES • Adams, C & Craig, I (2008) A Service at crisis point. Community Practitioner, 81:12 p 34-35. www.commprac.com • Brandon, M. Beldrson, P. Warren, C. Howe, D. Gardner, R. Dodsworth, J. Black, J. (2008) Analysing child deaths and serious injury through child abuse and neglect: what can we learn? A biennial analysis of serious case reviews 2003-2005. DCSF Research Report DCSF-RRO23 London • Care Quality Commission. Safeguarding children: A Review of arrangements in the NHS for safeguarding children. CQC-027-2000-CWP-072009. Care Quality Commission. London 2009 • Care Quality Commission (2009) National Survey of NHS staff 2008. CQC. http://www.cqc.org.uk/publications.cfm?fde_id=10986 • Cowley S, Adams (2009) The Universal Health Visiting Service. Unite/CPHVA • DCSF (2008)The Bercow Report - Better communication: Improving services for children and young people with speech, language and communication needs. DCSF • Department of Health (2009), Department for Children, Schools and Families (DCSF). The Child Health Promotion Programme DH, DCSF. London 28 • Department of Health (2009), Department for Children, Schools and Families (DCSF). Healthy Children, Brighter Futures DH, DCSF, London • Department of Health (2008) Children’s workforce figures. Department of Health • Department of Health (2003) Liberating the talents of Community Practitioners’ and Health Visitors’. • Department of Health. (2007) Responding to Domestic Violence. DH. London • Family and Parenting Institute(2009) Health visitors: an endangered species. Family and Parenting Institute, London. • House of Commons Health Committee. Health Inequalities. Third report of session 2008-2009. HC 286-1. The Stationery Office, London • Independent Nurse (2009) News report. February • The Information Centre (2009) NHS Hospital and Community Health Services Non-Medical Workforce Census, Detailed Results 2008. The Information Centre, London • Ly, K. (2009) Last chance for change. Community Practitioner 82. 9, 12-13 • Morrell CJ, Warner R, Slade P, Paley G, Dixon S, Walters SJ, Brugha T, Barkham M, Parry G, Nicholl J. (2009) Clinical effectiveness of health visitor training in psychological interventions for postnatal women – a pragmatic clusterrandomised trial in primary care. BMJ. 338: a3045 29 • Murray L, Cooper PJ. (1997) Effects of postnatal depression on infant development. Arch Dis Child 77(2):99101. • National Poisons Information Service - Annual Report 2008/2009 National Poisons Unit • Neil Puffett (2009) Teachers given guidance on children who still wear nappies. Children & Young People Now 3 August 2009 • Ramsay J, Richardson J, Carter YH, Davidson LL, Feder G.(2002) Should health professionals screen women for domestic violence? Systematic review. BMJ 325(7359):314 • Russell S. (2008) Left fending for ourselves. A report on the health visiting service as experienced by Mums. Netmums: www.netmums.com • Scottish Parliament. Inquiry into child and adolescent mental health and wellbeing: Health and Sport Committee seventh report, (2009) (session three). Edinburgh: Scottish Parliament • The Lord Laming. (2009) The protection of Children in England: a progress report. HC 330. The Stationery Office, London • UNICEF (2007) An overview of child well-being in rich countries. UNICEF 30 Notes: 31 Unite CPHVA 128 Theobald's Road Holborn London WC1X 8TN Tel: 020 7611 2500 www.unitetheunion.com FC/2381/10/09 31stMay 2012 SE1 7 JN Tim Spencer-Lane, Law Commission, Steel House, 11 Tothill Street, London SW1H 9LJ Law Commissions review on regulation of healthcare professionals Response from the Guild of Healthcare Pharmacists Thank you for the opportunity to respond to this consultation. The Guild of Healthcare Pharmacists represents UK wide around 4,000 pharmacists including the majority of hospital pharmacists, pharmacists employed by NHS Primary Care organisations and pharmacists employed by other public bodies such as Prisons and the Care Quality Commission. The Guild is part of the health sector of the union Unite. The following pages set out our formal response and this should be taken in conjunction with the views expressed at the engagement event at Unite House. Pharmacy in Great Britain has the newest of the nine statutory health professional regulators created through the Pharmacy Order 2010 and uniquely remains the only profession in the UK to have two regulatory bodies one of whom also has responsibility for the registration and inspection of premises. We understand the desire for reducing complexity, potential inconsistency and recognise the practical difficulties set out in Enabling Excellence for governments in bringing forward legislative changes. We would also welcome improvements in performance, reduced bureaucracy and reductions in fees to our members who are registrants. However we recognise that as a profession having the “youngest” regulator who has undergone major changes there is little appetite for further change, although we recognise the creation of the General Pharmaceutical Council (GPhC) has for our profession brought about a regulator who is beginning to show improved performance and reduced costs with a refreshing outlook on regulation focused on outcomes rather than process. They have shown new leadership in seeking to enable and empower the profession and promote moves to a more appropriate and just culture. However we also recognise that experience in other areas of regulation particularly within the financial world has shown that innovation, creativity and adaptive modernisation may not always be appropriate and there are many virtues in a staid and conservative regulatory environment that enables only essential slow and gradual change for registrants. The difficulties in changing the legislative framework through Section 60 orders ensure that changes have to be well debated, explored and of sufficient priority to commence the process focused on a long-term need rather than a short-term desire for change. President: David Miller Professional Secretary: Barry Corbett Email: [email protected] Website: www.ghp.org.uk 1 PART 2: THE STRUCTURE OF REFORM AND ACCOUNTABILITY As pharmacy has only had reform of regulation for less than two years the GPhC appears to be operating against many of the principles outlined throughout the consultation so as discussed our enthusiasm for change is therefore diminished. Additionally as we commented at the engagement event this appears to be the first time that the Law Commission, the Scottish Law Commission and the Northern Ireland Law Commission have produced a UK wide review. Consequently we are disappointed that you did not seek to address any issues of the effect of devolved responsibilities that have created in pharmacy a situation whereby pharmacist regulation is a Westminster issue, pharmacy technician regulation is a devolved issue such that they are now registered in only 3 countries and our members in Northern Ireland have a separate regulator with a size that leads to reduced guidance for registrants and increased costs of registration. Our members in Northern Ireland during the process of change from a joint regulator and professional body in the other 3 home countries supported a move to a single UK regulator. We remain unconvinced as stated of the need to change the current system of change based on section 60 orders and whilst we would expect the CHRE to promote good practice and oversee the existing regulators we would not want to see that role enhanced as that could lead to duplication, increased costs and inhibit the flexibility of existing regulators, who will have different challenges. We also have reservations about changing the role of the Privy Council, it is important that registrants whose livelihood is dependent on their registration have a system that is seen as independent of government and equally it is important that the public feel that the oversight is fair and consistent. The requirement for Privy Council approval ensures that changes are addressing long-term essential issues; they are well researched using DoH resources across all devolved administrations and not at the registrants expense and it allows an appropriate independent apolitical oversight that can be accessed and addressed by other parties with an over-riding focus on the needs of the public. In relation to the specific proposals we have no issues with the proposals to bring forward a Single Act providing consistency across each of the regulators with the ability to adopt and utilise those powers based on the needs of the public and the profession regulated, as we expect little change from the current system. We also support the requirement in statue for regulators to consult on any changes that are binding or set a standard, benchmark or competency although we would use the terminology in Para, 2.47 that includes not only professional bodies but also organisations seen to be representing registrants. We would wish to retain the current oversight by the Privy Council on the need to change or amend rules and the current system whereby governments can make changes through section 60 orders, as this provides independence, long term stability and prioritises change in the interests of the public. We do not believe the case has been made for the enhanced role of the CHRE or for the need for direct government intervention in taking over the role of a regulator. PART 3 - MAIN DUTY AND GENERAL FUNCTIONS OF THE REGULATORS Until recently pharmacy had a professional body that undertook the regulatory duties, this remains the position in Northern Ireland. This meant that in practice regulation became over-zealous with an excessive focus on maintaining confidence in the profession due in part to the commercial nature of the majority of the profession rather than the need for public safety. We are quite clear the paramount duty of a regulator is to protect, promote and maintain the health, safety and well being of the public through ensuring proper standards for safe and effective practice. It is only when this paramount duty is affected by the behaviour of a professional such that a member of the public would not feel safe or secure with that practitioner should there be intervention by the regulator. Thus if an individual had been convicted of a serious criminal offence such that a member of the public would reasonably not feel safe in their care would action be required. Thus we would support a modified version of option 2 as largely described in Para 3.22. 2 PART 4 - GOVERNANCE Hospital Pharmacists and others in the public sector are currently regulated by a recently formed regulator, with a Council and officials, this provides for us the appropriate structure and we remain unconvinced on the need for change to a more board-like structure. Pharmacy is a diverse profession having two groups of registrants and with the changes in healthcare service delivery both within countries and sectors any Council should have access to expertise in all sectors of the profession, reflect the separate professions and have geographical diversity in practice settings. Therefore should the reforms proceed we would wish the maximum and minimum size of councils to be stipulated to allow access to the appropriate range of practice environments and have an equal proportion of lay and registrant members We would oppose self appointment of council members within regulators including the Chair and wish to support the existing process with management by the Appointments Commission with Privy Council oversight, as providing independence, transparency and ensuring members of the appropriate competence, quality and values. There should also be a limit on serving on another council as this has the danger of reducing independence and begins to “professionalise” the lay member role. We would take your definition of lay member further from a person who is not and has not been entered in the register of that particular regulatory body to one that is or has not been on the register of any healthcare regulator. PART 5 - REGISTERS We are supportive of the role of a registrar being appointed by council to manage the fundamental responsibility of maintaining the registers of registrants with a licence to practice. As the role of the register is to allow the public to check whether an individual practitioner is fit to practise we would see no advantages in maintaining voluntary or non-practicising register, except potentially for a short period prior to full registration for a new profession. This is in-line with our view that the role of regulator is protection of the public not the reputation of the profession. Taking the view of public protection rather than the inclusion of professional reputation as the basis of registration it would be a decision for UK governments and increasingly European Councils to determine the need for specialist lists. If it could be shown that a sector of pharmaceutical practice has a separate and distinctive set of competencies that require a clearly defined educational or developmental programme to ensure a specific practitioner can only undertake this additional clinical role then that needs to be recognised by the public and this should precipitate appropriate action by governments. In a similar vein we would take the same approach the issue of student registers and support their potential inclusion. We are aware of the changes being proposed in Modernising Pharmacy Careers such that undergraduate pharmacy students will have an increasing contact with patients and become participate in care delivery, although not direct their care. The current method of ensuring education and training providers ensure the sense of professionalism is developed and they have local fitness to practise processes we believe could be enhanced by student registration and it may be that if the full costs of the current processes for individuals, education providers and employers are studied student registration may provide a simpler, more effective and economic method of ensuring public safety. In regard to protection of titles and functions we recognise that to ensure free movement of professions throughout the European Union these titles and functions have a meaning outside the UK borders. 3 PART 6 - EDUCATION, CONDUCT AND PRACTICE In is important that regulators continue to define the outcome standards for education and training for those entering and continuing on the register and have quality assurance processes in place to ensure that providers are delivering to those standards. It is also important that the standards for those entering the register are consistent and equitable with those seeking to remain on the register. Even within pharmacy we have two entry levels for each of the professions so it is important that regulators have flexibility to set standards provided there is a degree of consistency based on a robust assessment of competencies required and risks posed within and between each profession. We are not supportive of the terms tier one and tier two guidance, as defined, as in many ways we would expect guidance or advice on professional practice to come from professional representative bodies not the regulator. We would expect mandatory standards of compliance to be set by the regulators. We find the comment that non compliance with mandatory standards can be justifiable to be useful. PART 7 - FITNESS TO PRACTISE: IMPAIRMENT From a pharmacy perspective the current two-stage approach for determining fitness to practice should be retained with the emphasis being on the future risk to the health, safety and well-being of the public based on the five categories outlined in option 2. This provides clear criteria to enable assessments of fitness to practice that are understandable to professionals and the public. PART 8 - FITNESS TO PRACTISE: INVESTIGATION The GPhC has had significant success with in dealing with a large number of legacy cases held over from the previous regulator and we would support a system that provides prompt, consistent and high quality decision making as being in the interests of the public and registrants. There are advantages in regulators having an ability to consider cases without referral through an investigating committee provided the process is open and transparent. PART 9 - FITNESS TO PRACTISE: ADJUDICATION We would support the continued separation between investigation and adjudication and wish to maintain the independence of those statutory committees from the Councils and their officers. In relation to the composition of panels we support the panels being appointed by a process separated from the Council, ensuring that council members and investigators are not allowed to be a member of the panel and each panel would be required to include a lay member. We would also seek another requirement that the panel be required to have a member with detailed understanding of the sector/specialty of practice of the registrant. We would support the harmonisation of sanctions across the regulators and think it appropriate for regulators to determine their own processes and would support the ability to review a decision if agreed by both the regulator and the registrant. PART 10 - THE COUNCIL FOR HEALTHCARE REGULATORY EXCELLENCE We have no comments on this section PART 11 - BUSINESS REGULATION We concur with the view that regulation of individuals needs to be accompanied by a system of regulation of the environment in which that practice occurs. Current regulation is based on services being delivered either within a NHS environment or by individual practitioners. Increasingly many practitioners are now 4 employees rather than contractors and this has created a power imbalance between those who deliver the service and those with the decisions about resources and structure of the service that can have effects on service standards and therefore public safety. All regulators should therefore have the powers to set enforceable standards for owners and those undertaking or managing the healthcare environment that can provide support to registrants to maintain safe and effective practice. The public inquiry conducted by Mr Robert Francis QC into Mid Staffordshire NHS Foundation Trust is likely to raise issues in this area and professional regulation and the support of professionals working within an institution where patient care was routinely neglected by a Trust that was preoccupied with cost cutting, targets and processes and one which lost sight of its fundamental responsibility to provide safe care. Shortages of staff and a culture of bullying those professionals who raised concerns were key factors in creating that unsafe healthcare environment. PART 12 - OVERLAP ISSUES We would like to see the general duty be expanded to include professional or trade representative bodies recognised within the profession. PART 13 - CROSS BORDER ISSUES This is a difficult area and any proposed legislation will need to take due cognisance of the revision of the professions directive currently being addressed within the EU. There will be a requirement for regulators to ensure that they have appropriate processes in place to determine equivalence without barriers to the freedom of movement of those professionals showing that any additional process is clearly for the benefit of patient safety. Barry Corbett Professional Secretary Guild of Healthcare Pharmacists David Miller President Guild of Healthcare Pharmacists 5
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