Organisational Survey - 19 responses
Very Dissatisfied–
–
Satisfaction with Longford Volunteer Centre
Dissatisfied–
Satisfied–
Very satisfied–
Total–
5.56%
0.00%
5.56%
22.22%
66.67%
1
0
1
4
12
Total Responses19
What were your main reason/s for
registering with Longford Volunteer
Centre?
To obtain help recruiting volunteers
94.73%
18
To receive advice in retaining existing
Volunteers
21.00%
4
To access the Garda Vetting Authorised
Signatory Service
15.79%
3
–
To avail of networking opportunities with
other organisations and individuals
47.37%
9
To avail of Volunteer Management Training
Neutral–
26.32%
5
18
When you registered your
organisation with the Volunteer Centre,
did Volunteer Centre Staff:
–
Yes
No
Do not remember
Total Responses
Provide you with an overview of the service?
95%
18
58%
11
Define the centre's expectations of you?
74%
14
Offer to meet you face to face?
68%
13
Support you to develop and register volunteer opportunities?
79%
15
Explain the volunteer application process?
79%
15
Provide adequate phone/email
advice and support?
Have you successfully recruited
volunteers through Longford Volunteer
Yes
Centre?
19
0
0
0
4
0
4
0
1
0
1
0
1
No
18
95%
1
5%
Total Responses
19
Has your interaction with Longford
Volunteer Centre prompted you to
undertake any of the following actions?
Total Responses
19
–
–
26.32%
Write or review a Volunteer Policy
5
–
26.32%
Write or review Volunteer Role Descriptions
5
–
47.37%
Identify new roles/areas of work for volunteers
9
–
57.89%
Advertise for/recruit new volunteers
11
–
26.32%
Put in place a screening system for new volunteers (e.g
reference checking, interviews, Garda Vetting etc.,
5
–
42.11%
Carry out induction with volunteers
8
–
31.58%
Support or manage volunteers differently
6
–
47.37%
Provide training for volunteers
Would you recommend Longford
Volunteer Centre to a work colleague?
9
Yes
No
19
100%
Total Responses
0
19
Please rate your satisfaction level with
Longford Volunteer staff on the following
attributes ( 1 being very dissatisfied and
5 being very satisfied)
Very Dissatisfied– Dissatisfied–
–
–
Responsiveness
–
Professionialism
–
Helpfulness
–
Accuracy of information provision
Do you wish to add anything else about
your experience with Longford Volunteer
Centre?
Answered: 6
Skipped: 11
Two great Ladies work there.
Volunteer Centre has been of. immence value to our
organisation. We got host families.a new committee
member and much help with Fundraising events, all of
which we are very grateful for.
Angela and terri are very helpful and follow up on
volunteers referred.
10.53%
0.00%
2
10.53%
2
10.53%
2
0.00%
0
0
0.00%
0
0.00%
0
0.00%
0
Neutral–
Satisfied–
0.00%
0
0.00%
0
0.00%
0
11.76%
2
Very satisfied–
26.32%
63.16%
5
21.05%
4
21.05%
4
29.41%
5
12
68.42%
13
68.42%
13
58.82%
10
Total–
19
19
19
17
We hope to be able to work with the Volunteer Centre
again in the future
Its fantastic to have the on going background support of
the ladies in LVC. I have found it be an excellent support
network & friendly service. No question is too big or too
small for Angela or Terri. In my opinion, its a great
community resource
Are there any recommendations/
suggestions you would like to make?
Keep doing what they do
Important to place volunteers that are appropriate to
specific areas. Not all people are suitable people to
volunteer in particular areas. Screening Volunteers on their
suitability would be very important as well as ascertaining
whether they are truly interested or not before
recommending them to other organisations
Sometimes volunteers referred have little knowledge of the
project and are not sure what they are signing up for, some
volunteers are not suitable for volunteering opportunities
we offer.
We hope you will remember us if you need support for
mental health work
Id love more marketing training- I spoke to Angela
regarding this and she is going to follow up on this with
me. This is another example of their friendly & helpful
approach