Municipality
of
South Dundas
Emergency
Response Plan
2015
MUNICIPALITY OF SOUTH DUNDAS
EMERGENCY RESPONSE PLAN
TABLE OF CONTENTS
PART 1
PART 2
PART 3
PART 4
PART 5
PART 6
PART 7
PART 8
PART 9
INTRODUCTION
AIM
AUTHORITY
Definition of an Emergency
Activation of Emergency Response Plan
EMERGENCY NOTIFICATION PROCEDURES
REQUEST FOR ASSISTANCE
A DECLARED COMMUNITY EMERGENCY
COMMUNITY EMERGENCY MANAGEMENT ORGANIZATION
Overall Emergency Management Organization
Incident Site Management
Community Control Group
Emergency Operations Centre
EMERGENCY RESPONSE SYSTEM
Emergency Site Operations
Community Control Group Operations
Community Control Group Responsibilities
Individual Responsibilities of Community Control Group Members
Emergency Operations Centre Incident Management Team
Supporting Agencies
ADMINISTRATION
Emergency Management Procedures
Resource Inventory
Annual Review
EMERGENCY NOTIFICATION CONTACT LIST (Note 1)
EMERGENCY OPERATIONS CENTRE LOGISTICS (Note 1)
RESPONSE CONTACT LIST (Note 1)
EMERGENCY PUBLIC INFORMATION PLAN
HIGH RISK SUPPORTING PLANS (Note 1)
ANIMAL CARE SUPPORTING PLAN
EMERGENCY RESPONSE PLAN BY-LAW
DISTRIBUTION LIST
Notes:
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APPENDIX 1
APPENDIX 2
APPENDIX 3
APPENDIX 4
APPENDIX 5
APPENDIX 6
APPENDIX 7
APPENDIX 8
MUNICIPALITY OF SOUTH DUNDAS
EMERGENCY RESPONSE PLAN
AMENDMENTS
Amendment #
Updated dd/mm/yy
-3Revised January 2015
Comments
Updated By
MUNICIPALITY OF SOUTH DUNDAS
EMERGENCY RESPONSE PLAN
GLOSSARY
CANUTEC
Community Control
Group (CCG)
Chief
Command Staff
Emergency
Emergency Information
Emergency Information
Centre (EIC)
EMO
Emergency Operations
Centre (EOC)
EOC Manager
Emergency Responder
Evacuation Centre
Function
A facility operated on a 7 day a week, 24 hours a day basis
by the Federal Government for the purposes of providing
information on the properties and effects of dangerous
goods that could become involved in transportation
incidents.
The group responsible for providing the overall strategic
direction to an incident that requires an extraordinary
response. It is responsible for leading, managing and
coordinating. It represents the overall management
structure in an emergency.
The Incident Management System title for individuals
responsible for management of functional sections:
Operations, Planning, Logistics and Finance /
Administration.
In the incident management organization, the Command
Staff consists of the special staff positions of Emergency
Information Officer, Safety Officer, and Liaison Officer.
A situation or impeding situation that constitutes a danger of
major proportions that could result in serious harm to
persons or substantial damage to property and that is
caused by the forces of nature, a disease or other health
risk, an accident or an act whether intentional or otherwise.
Information about an emergency that is disseminated
primarily in anticipation of an emergency or during an
emergency. In addition to providing situational information
to the public, it also frequently provides directive actions
required to be taken by the public.
A facility specifically designated and properly equipped from
which a community will coordinate emergency information
activities such as: press releases, receiving public queries,
media briefings, and monitoring
Emergency Management Ontario
A facility from which incident management support to an
incident site is coordinated.
The individual responsible for all activities within the EOC.
Anyone involved in the response to an incident and
contributing to the resolution of the problems brought about
by the incident.
A facility to provide emergency shelter, food, clothing, etc.
to a group of people who have been evacuated from an
area as a result of an emergency.
Function refers to the five major activities that are part of
the Incident Management System concept: Command,
Operations, Planning, Logistics, and Finance /
Administration.
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MUNICIPALITY OF SOUTH DUNDAS
EMERGENCY RESPONSE PLAN
GLOSSARY
General Staff
Incident
Incident Action Plan
Incident Command Post
(ICP)
Incident Management
System (IMS)
Incident Commander
(IC)
Incident Management
Team
Initial Action
Inner Perimeter
Liaison
Liaison Officer
Logistics
Logistics Section
MCSCS
MMAH
A group of incident management personnel organized
according to function and reporting to an Incident
Commander. The General Staff normally consists of the
Operations Section Chief, Planning Section Chief, Logistics
Chief, and Finance / Administration Section Chief.
An occurrence or event, natural or human-caused that
requires an emergency response to protect life, property, or
the environment.
An oral or written plan containing general objectives
reflecting the overall strategy for managing the incident.
The Incident Command Post is the location from which
Incident Command oversees incident management. An ICP
is only established when an incident occurs or is planned.
The ICP will be positioned outside of the present or
potential hazard zone but close enough to the incident to
maintain control.
A standardized approach to emergency management
encompassing personnel, facilities, equipment, procedures,
and communications operating within a common
organizational structure.
The individual responsible for all incident activities,
including the development of strategies and tactics and the
ordering and the release of resources. The IC has overall
authority and responsibility for conducting incident
operations and is responsible for the management of all
incident operations at the incident site.
The IC and appropriate Command and General Staff
personnel assigned to an incident.
The actions taken by those responders.
An area designated to enclose the emergency site.
A form of communication for establishing and maintaining
mutual understanding and cooperation.
A member of the Command Staff responsible for
coordinating with representatives from cooperating and
assisting agencies.
Providing resources and other services to support incident
management.
The section responsible for providing facilities, services,
and material support for the incident.
Ministry of Community Safety and Correctional Services
Ministry of Municipal Affairs & Housing
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MUNICIPALITY OF SOUTH DUNDAS
EMERGENCY RESPONSE PLAN
GLOSSARY
MNR
MOE
MOHLTC
MTO
Mutual-Aid / MutualAssistance Agreement
ODRAP
OMAFRA
OPP
Operational Period
Operations Cycle
Operations Section
Outer Perimeter
Planning Meeting
Planning Section
Reception
Arrangements
Ministry of Natural Resources
Ministry of the Environment & Climate Change
Ministry of Health and Long Term Care
Ministry of Transportation
Written agreement between parties that will assist one
another or request, by furnishing personnel, equipment,
and/or expertise in a specified manner. An agreement
between service organizations is termed a “Mutual Aid”
agreement, and one between jurisdictions is a termed
“Mutual Assistance” agreement.
Ontario Disaster Relief Assistance Program, administered
by MMAH.
Ontario Ministry of Agriculture, Food and Rural Affairs
Ontario Provincial Police
The time scheduled for executing a given set of operations
actions, as specified in the Incident Action Plan (IAP).
Operational periods can be of various lengths, although
usually not over 24 hours.
The time scheduled for having regular meetings to share
information, discuss actions to be taken and / or issues to
be resolved.
The section responsible for all tactical incident operations.
An area designated to enclose the emergency area,
completely encircling it. The area will include the inner
perimeter and leave ample area for setting up supporting
functions. The outer perimeter is also used as a control
measure between the EOC and ICP, where all coordinated
emergency response outside the outer perimeter is the
responsibility of the EOC Incident Management Team.
A meeting held as needed prior to and throughout the
duration of the incident to select specific strategies and
tactics for incident control operations and for service and
support planning. For large incidents, the planning meeting
is a major element in the development of the IAP.
Responsible for the collection, evaluation, and
dissemination of operational information related to the
incident, and for the preparation and documentation of the
IAP.
A process by which evacuees are directed to a central
location for registration, first aid, decontamination (if
needed) and emergency lodging, feeding, clothing, etc.. In
some circumstances, it may be necessary to establish a
separate reception centre that would register and direct
evacuees to one or more evacuation centres.
-6Revised January 2015
MUNICIPALITY OF SOUTH DUNDAS
EMERGENCY RESPONSE PLAN
GLOSSARY
Resources
Response
Safety Officer
Site
Spills Action Centre
(SAC)
Strategy
Task Force
Personnel and major items of equipment, supplies, and
facilities available or potentially available for assignment to
incident operations and for which status is maintained.
Resources are described by kind and type and may be
used in operational or support capabilities at the incident
site or at the EOC.
Activities that address the short-term, direct effects of an
incident. Response includes immediate actions to save
lives, protect property, and meet basic human needs.
Response also includes the execution of emergency
operational plans and of mitigation activities designed to
limit the loss of life, personal injury, property damage, and
other unfavourable outcomes.
A member of the Command Staff responsible for monitoring
and assessing safety hazards or unsafe situations and for
developing measures for ensuring personnel safety.
The geographic area in which an incident is occurring, and
where an incident management team with the most direct
hands-on response roles operates.
A facility operated on a 24 hour / 7 days a week basis for
receiving reports on spills.
The general direction selected to accomplish objectives set
by the IC and / or CCG.
A combination of resources assembled to support a specific
mission or operational need.
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MUNICIPALITY OF SOUTH DUNDAS
EMERGENCY RESPONSE PLAN
PART 1:
INTRODUCTION
1.
Emergencies are defined as situations or impending situations that constitutes a danger of
major proportions that could result in serious harm to persons or substantial damage to
property and that are caused by forces of nature, a disease or other health risk, an accident
or an act whether intentional or otherwise. They can affect public safety, meaning health,
welfare and property, as well as the environment and economic health of the Municipality of
South Dundas.
2.
The population of the Municipality of South Dundas is approximately 10,000 residents.
During summer months, the tourist industry adds a transient population of approximately
2000 people per day with peaks of up to 8000 during special events held within the Parks of
the St. Lawrence.
3.
In order to protect residents, businesses and visitors, the Municipality of South Dundas
requires a coordinated emergency response by a number of agencies with strategic
direction, oversight, and support provided by the Municipality’s Community Control Group
(CCG). The CCG will appoint a select team to assume incident management functions and
operate within a municipal Emergency Operations Centre (EOC).
4.
Actions outlined in this emergency response plan are arrangements and procedures distinct
from the normal, day-to-day operations carried out by our local emergency services.
5.
The South Dundas Emergency Program Management Committee developed this
emergency response plan.
6.
Every official, municipal department and supporting agency must be prepared to carry out
assigned responsibilities in an emergency. This emergency response plan has been
prepared to provide key officials, municipal departments and supporting agencies of the
Municipality of South Dundas important emergency response information related to:
a.
b.
7.
roles and responsibilities during an emergency, and
arrangements and services.
Copies of the Municipality of South Dundas Emergency Response Plan may be viewed at
the South Dundas Municipal Centre to provide residents, businesses and interested visitors
with the opportunity to be aware of its provisions. For more information, contact:
Community Emergency Management Coordinator
Municipality of South Dundas
P.O. Box 740
34 Ottawa Street
Morrisburg, ON K0C 2H0
(613) 543-2673
[email protected]
-8Revised January 2015
MUNICIPALITY OF SOUTH DUNDAS
EMERGENCY RESPONSE PLAN
PART 2:
AIM
8.
The aim of this plan is to make provision for the extraordinary arrangements and measures
that may have to be taken to protect the health, safety, welfare, environment and economic
health of the residents, businesses and visitors to the Municipality of South Dundas when
faced with an emergency.
9.
The plan enables a centralized controlled and coordinated response to emergencies in the
Municipality of South Dundas. It meets the legislated requirements of the Emergency
Management and Civil Protection Act. (Reference: R.S.O. 1990, Chapter E.9)
10.
Emergencies can occur within the Municipality of South Dundas. Based on a Hazard
Identification and Risk Assessment (HIRA) process, the South Dundas Emergency Program
Committee has identified the following as priority risks:
a.
b.
c.
d.
transportation accidents – road and rail;
severe weather storms;
human health emergencies and epidemics; and,
agricultural emergencies.
11.
The HIRA process will be reviewed on an annual basis by the South Dundas Emergency
Management Program Committee and risk priorities revised as required.
12.
For further details, contact the Community Emergency Management Coordinator (CEMC).
PART 3:
AUTHORITY
General
13.
The Emergency Management and Civil Protection Act (EMCPA) is the legal authority for
this emergency response plan in Ontario.
14.
The EMCPA states that the:
“the head of council of a municipality may declare that an emergency exists in the
municipality or in any part thereof and may take such action and make such orders as he or
she considers necessary and are not contrary to law to implement the emergency plan of
the municipality and to protect property and the health, safety and welfare of the inhabitants
of the emergency area.”
15.
As enabled by the EMCPA, this emergency response plan and its elements have been:
a.
b.
issued under the authority of the Municipality of South Dundas By-Law No.’s 2011-39
and 2015-15; and
filed with Emergency Management Ontario, Ministry of Community Safety and
Correctional Services.
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MUNICIPALITY OF SOUTH DUNDAS
EMERGENCY RESPONSE PLAN
Definition of an Emergency
16.
The EMCPA defines an emergency as:
“An emergency means a situation or an impending situation that constitutes a danger of
major proportions that could result in serious harm to persons or substantial damage to
property and that is caused by the forces of nature, a disease or other health risk, an
accident or an act whether intentional or otherwise.”
Activation of Emergency Response Plan
17.
Under the EMCPA, this emergency response plan authorizes employees of the municipality
to take action to protect property and the health, safety and welfare of the citizens of the
Municipality of South Dundas under the plan where an emergency exists but has not yet
been declared to exist. The subordinate plans for high risks, attached within Appendix 5
(Confidential), may also be implemented, in whole, or in part in the absence of a formal
declaration.
18.
When such a situation exists, the appropriate member(s) of the CCG will activate the
emergency response plan by causing the other members of the CCG to be notified of the
situation.
PART 4:
EMERGENCY NOTIFICATION PROCEDURES
19.
Only a member of the CCG may initiate the notification procedures.
20.
When a member of the CCG receives a warning of a real or potential emergency, that
member will immediately contact the municipality’s alert network provider and direct them to
initiate the notification of the CCG. The member initiating the call must provide pertinent
details (e.g. – a time and place for the CCG to meet) as part of the notification procedure.
The recommended format is contained in Appendix 1.
21.
If deemed appropriate, the individual CCG members may initiate their own internal
notification procedures of their staff and volunteer organizations.
22.
The members of the CCG involved in activating the notification procedure must record the
date and time CCG members were contacted.
23.
The contact phone numbers and addresses of the CCG members (and their alternates) are
contained in Appendix 1 (Confidential).
PART 5:
24.
REQUEST FOR ASSISTANCE
Assistance may be requested from the United Counties of Stormont, Dundas & Glengarry at
any time by contacting the Counties Warden. The request shall not be deemed to be a
request that the United Counties assume authority and control of the emergency.
- 10 Revised January 2015
MUNICIPALITY OF SOUTH DUNDAS
EMERGENCY RESPONSE PLAN
25.
Assistance may also be requested from the Province of Ontario at any time without any loss
of control or authority. A request for assistance should be made by contacting Emergency
Management Ontario.
26.
A list of contact numbers for requesting assistance is attached as Appendix 3 (Confidential).
PART 6:
A DECLARED COMMUNITY EMERGENCY
27.
The Mayor or alternate Head of Council of the Municipality of South Dundas is responsible
for declaring an emergency. This decision is usually made in consultation with other
members of the CCG.
28.
Upon declaring an emergency, the Head of Council will ensure that the following are
notified:
a.
b.
c.
d.
e.
f.
g.
29.
A community emergency may be terminated at any time by;
a.
b.
c.
30.
Emergency Management Ontario, Ministry of Community Safety and Correctional
Services;
Members of the Municipal Council;
United Counties Warden, as appropriate;
Public;
Neighbouring community officials, as required;
Local Member of the Provincial Parliament (MPP); and,
Local Member of Parliament (MP).
Mayor or alternate Head of Council;
Municipal Council; or,
Premier of Ontario.
When terminating an emergency, the Head of Council will ensure that the following are
notified
a.
b.
c.
d.
e.
f.
g.
Emergency Management Ontario, Ministry of Community Safety and Correctional
Services;
Members of Council;
United Counties Warden, as appropriate;
Public;
Neighbouring community officials, as required;
Local member of Provincial Parliament (MPP); and,
Local Member of Parliament (MP).
- 11 Revised January 2015
MUNICIPALITY OF SOUTH DUNDAS
EMERGENCY RESPONSE PLAN
PART 7:
COMMUNITY EMERGENCY MANAGEMENT ORGANIZATION
Overall Emergency Management Organization
31.
32.
The community emergency management organization will normally consist of three
components as follows:
a.
an site incident management team,
b.
a community control group, and
c.
an emergency operations centre incident management team.
The above organization is shown in diagrammatic form as follows:
Head of Council
Community
Control Group
(CCG)
Strategic Oversight
- Advise to Head of Council
- Overall response strategy development
- Incident Command appointment
- EOC Incident Management Team
appointment
- Incident support
EOC Manager
(CCG Operations
Officer)
Site Incident
Commander
Emergency
Information
Officer
Information
Officer
Operations
Officer
Safety
Officer
Safety
Officer
EOC Incident
Management Team
Liaison
Officer
Liaison
Officer
Site Support & Community
Management
Site Incident
Management
Team
Operations Chief
(Lead Agency)
33.
Planning Chief
(CEMC)
Logistics Chief
Finance /
Administration
Chief
(Treasurer)
Site Management
Planning
Officer
Logisitcs
Officer
Finance /
Administration
Officer
The CCG will recommend to the Head of Council the best organization structure to manage
each emergency.
Incident Site Management
34.
Concept
a.
The CCG and the EOC Incident Management Team are not normally responsible for
managing the emergency site. Therefore, one of the first actions of the CCG is the
validation or appointment of an Incident Commander for the emergency site who will
be responsible for managing all operations at the site.
- 12 Revised January 2015
MUNICIPALITY OF SOUTH DUNDAS
EMERGENCY RESPONSE PLAN
35.
b.
The Incident Commander will be appointed from one of the response agencies at the
emergency site. The Incident Commander can be changed as a reflection of the
stage of the emergency.
c.
In an emergency, it may be necessary to establish more than one emergency site. In
such circumstances, an Incident Commander should be appointed for each site.
d.
In the case of an emergency covering a large geographic area and involving many
response agencies, the CCG may decide to establish a number of Task Forces with
each having a respective commander.
Incident Command Organization. The ICP should be staffed as necessary based on an
Incident Management System (IMS) organization as follows:



Command - Incident Commander
Command Staff
o Emergency Information Officer
o Safety Officer
o Liaison Officer
General Staff
o Operations Section Chief
o Planning Section Chief
o Logistics Section Chief
o Finance / Administration Section Chief
Community Control Group (CCG)
36.
General. The overall strategic response to the incident will be directed by the CCG – a
group of officials who are responsible for coordinating the provision of essential services
necessary to minimize the effects of the emergency on the community.
37.
Composition. The CCG will be composed of the following or their alternates:
a.
Mayor of the Municipality of South Dundas, or alternate;
b.
Chief Administrative Officer, or alternate, who becomes the Operations Officer in the
CCG and EOC Manager for the EOC Incident Management Team;
c.
SD& G O.P.P. Detachment Commander, or alternate;
d.
Designated Senior Fire Official, or alternate;
e.
Manager, Cornwall / SD&G Emergency Medical Services, or alternate;
f.
Public Works Manager, or alternate;
g.
Manager, Rideau St. Lawrence Distribution, or alternate;
h.
Medical Officer of Health, or alternate;
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MUNICIPALITY OF SOUTH DUNDAS
EMERGENCY RESPONSE PLAN
38.
i.
Manager, Cornwall / SD& G Social Support Services, or alternate;
j.
Emergency Management Coordinator, or alternate;
k.
Emergency Information Officer, or alternate; and
l.
CCG Scribe, or alternate.
Special Advisers. Special advisers may be called upon from public and private agencies
having specialist knowledge and advice to give to the CCG. These people may be called
upon individually if required. Examples of special advisers are as follows:




39.
Emergency Management Ontario representative;
South Nation Conservation representative;
Liaison staff from provincial ministries; and,
Any other officials, experts or representatives from the public or private sector as deemed
necessary.
Function. The principal function of the CCG is to assist the Head of Council in making and
placing in effect any decisions and orders that are made to control and mitigate the effects
of an emergency. The CCG may operate with only a limited number of persons depending
upon the emergency. While the CCG may not require the presence of all the people listed
as members, all members of the CCG must be notified.
Emergency Operations Centre (EOC)
40.
The CCG will normally meet in the EOC. The EOC can be activated for any emergency for
the purposes of managing an emergency by maintaining services to the community and
supporting the emergency site. The locations of the Municipality of South Dundas primary
and alternate EOCs are detailed in Appendix 2 (Municipal Confidential).
PART 8:
EMERGENCY RESPONSE SYSTEM
Emergency Site Operations
41.
Site Command
a.
Command is the first and primary organizational component to be established. The
site command element consists of the person or team with the responsibility for
managing the response to the incident.
- 14 Revised January 2015
MUNICIPALITY OF SOUTH DUNDAS
EMERGENCY RESPONSE PLAN
b.
The Incident Commander’s responsibilities include:
(1)
ensuring the safety of all responders;
(2)
assessing and reassessing the situation;
(3)
determining goals, strategies, objectives and priorities appropriate to the level
of response;
(4)
establishing an appropriate site command structure;
(5)
coordinating all site incident management activities;
(6)
establishing and maintaining liaison with supporting, or cooperating
organizations;
(7)
providing information to / briefing the CCG as required;
(8)
establishing incident management facilities as needed;
(9)
approving an Incident Action Plan (IAP);
(10)
managing incident resources (including approval of volunteers);
(11)
managing sensitive issues arising from the incident;
(12)
authorizing the release of emergency information to the public in cooperation
with other levels of response subject to guidelines issued by the Head of
Council; and,
(13)
ordering incident demobilization as appropriate.
42.
Lines of Communication. The Incident Commander will maintain a communications link
with the EOC Manager. This is the primary information channel between the emergency site
and the EOC Incident Management Team. Secondary information channels may be through
agency communications links between agency officers at the site and their respective
agency officials in the CCG and in the EOC Incident Management Team.
43.
Perimeters. The Incident Commander is responsible for isolating the emergency site. Outer
and inner perimeters will be established by the Incident Commander. Access within the
outer perimeter will be restricted to emergency response teams and others, such as the
media, with specific functions to perform. The inner perimeter will be established around the
actual site of the emergency. Access to the site within the inner perimeter will be limited to
those directly involved in dealing with the emergency.
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MUNICIPALITY OF SOUTH DUNDAS
EMERGENCY RESPONSE PLAN
44.
Site Layout. A protracted emergency will require support facilities to be established within
the outer perimeter.
45.
Coordination. The Incident Commander should establish an Incident Command Post
(IPC). At first, the Incident Commander may consider operating from a vehicle. Later, the
Incident Commander should relocate the ICP to an existing structure or in a mobile
command centre to ensure the actions of all response teams at the site are coordinated.
46.
Resources. The Incident Commander may allocate resources at the site and request
additional resources if necessary. The EOC Incident Management Team is responsible for
finding the necessary resources and making them available to the Incident Commander.
Community Control Group Operations
47.
Assembly. Upon learning of a potential emergency, members of the CCG should consider
the possible need for activation of the emergency response plan and, if warranted, trigger
the emergency notification procedure outlined at Appendix 1. Immediately after that they will
report to the EOC. Upon assembling, the Mayor with the advice of other members of the
CCG may make a decision to declare an emergency and invoke the provisions of this
emergency response plan.
48.
General.
49.
a.
The role of the CCG can best be accomplished by round table assessment of events
as they occur and by agreeing on an overall strategic response to overcome specific
problem areas or situations.
b.
Normally, the CCG ensures that an EOC incident management team is assembled
under the direction of the Chief Administrative Officer as EOC Manager. The EOC
incident management team will develop a community incident action plan (IAP) in
support of the site IAP based on the strategy provided by the CCG.
c.
The CCG will validate or appoint Incident Commander(s) depending on the
complexities of the emergency.
d.
The CCG will ensure that the Incident Commander(s) have the resources to carry out
the overall strategic response.
e.
The CCG will ensure community services continue to function as best possible under
the constraints of the emergency.
Operations Cycle. Members of the CCG will gather at regular intervals for operational
briefings, evaluations, and strategy revisions. The frequency of meetings and agenda items
will be established by the CCG Operations Officer / EOC Manager. Meetings will be kept as
brief as possible thus allowing members to carry out their individual responsibilities.
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MUNICIPALITY OF SOUTH DUNDAS
EMERGENCY RESPONSE PLAN
50.
Log Keeping. It is essential that all members of the CCG maintain detailed records of
decisions made and actions taken during the course of the emergency to provide records
for historical purposes and possible litigation actions against the community.
51.
Coordination. Once decisions have been made by the CCG, it is essential they be quickly
and accurately passed to every response agency and, where necessary, to the public. This
vital function will normally fall to the EOC Manager who will be responsible for coordinating
the activities of the EOC incident management team and for ensuring good communications
between all agencies involved in emergency operations.
52.
Communications. An important function of every agency is to provide timely information
for the benefit of the emergency management decision-making process. This will
necessitate reliable systems of communication between the incident site and the EOC for
every agency involved.
53.
Emergency Information Management. An Emergency Information Centre (EIC) will be
established to meet the information needs of the media and the public. An Emergency
Information Plan is included in this emergency response plan as Appendix 4.
Community Control Group Responsibilities
54.
Community Control Group. The actions or decisions which the members of the CCG are
likely to be responsible for are:
a.
calling out and mobilizing their emergency service, agency and equipment;
b.
coordinating and directing their service and ensuring that any actions necessary for
the mitigation of the effects of the emergency are taken, provided they are not
contrary to law;
c.
determining if the location and the composition of the CCG are appropriate;
d.
advising the Mayor as to whether the declaration of an emergency is recommended;
e.
advising the Mayor on the need to designate all or part of the municipality as an
emergency area;
f.
ensuring that an Incident Commander is appointed for command of operations at the
incident site;
g.
ensuring support for the Incident Commander by offering equipment, staff and
resources as required;
h.
determining the overarching objectives and strategies for the emergency;
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Revised January 2015
MUNICIPALITY OF SOUTH DUNDAS
EMERGENCY RESPONSE PLAN
i.
evaluating community IAP task results against objectives and strategies set by the
CCG;
j.
providing assistance to the EOC Incident Management Team in relations to matters
such as:



discontinuing utilities or services provided by public or private concerns, i.e.
hydro, water, gas, closing down a shopping plaza / mall;
arranging for services and equipment from local agencies not under
community control i.e. private contractors, volunteer agencies, service clubs;
notifying, requesting assistance from and / or liaison with various levels of
government and any public or private agencies not under community control,
as considered necessary; and,
k.
determining the need to establish advisory groups and / or sub-committees / working
groups for any aspect of the emergency including recovery;
l.
authorizing expenditure of money required to deal with the emergency;
m.
advising the Mayor on the termination of the emergency; and,
n.
participating in the debriefing following the emergency.
Individual Responsibilities of Community Control Group Members
55.
Mayor. The Mayor or alternate head of council will perform the following responsibilities:
a.
provides overall leadership in responding to an emergency;
b.
declares an emergency within the designated area;
c.
ensures Emergency Management Ontario, Ministry of Community Safety and
Correctional Services has been notified of the declaration of an emergency;
d.
makes decisions, determine priorities and issue operational direction through the
CCG Operations Officer / EOC Manager and the heads of response agencies;
e.
requests assistance from senior levels of government when required;
f.
ensures members of Council are advised of the declaration and are kept informed of
the emergency situation;
g.
approves news releases and public announcements submitted by the CCG
Operations Officer / EOC Manager; and,
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h.
56.
57.
58.
terminates the emergency at the appropriate time and ensure all concerned have
been notified including the Emergency Management Ontario, Ministry of Community
Safety and Correctional Services and the members of Council (Note: Council may
also terminate the emergency).
Chief Administrative Officer (CAO). The CAO or alternate will perform the duties and
responsibilities of the CCG Operations Officer / EOC Manager and as such will:
a.
coordinates all operations within the EOC through the formation of an EOC Incident
Management Team based on the ISM Model;
b.
advises the Mayor on policies and procedures, as appropriate;
c.
approves, in conjunction with the Mayor, major announcements and media releases
prepared by the Emergency Information Officer, in consultation with the CCG;
d.
ensures that a communications link is established between the EOC and the Incident
Commander; and,
e.
calls out additional staff to provide assistance, as required.
Police Official. The Police Official will perform the following functions and duties:
a.
provide the CCG with information and advice on law enforcement matters;
b.
call out additional resources as required;
c.
notify the coroner of fatalities;
d.
liaise with other police agencies, as required; and,
e.
provide an Incident Commander if required.
Fire Official. The Fire Official will perform the following functions and duties:
a.
provides the CCG with information and advice on firefighting and rescue matters;
b.
informs the Mutual Aid Fire Coordinator and trigger mutual aid arrangements for the
provision of additional firefighting manpower and equipment if needed;
c.
determines if additional or special equipment is needed and recommend possible
sources of supply (e.g. breathing apparatus, protective clothing);
d.
provides assistance to other municipal departments and agencies if necessary; and,
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e.
59.
60.
provides an Incident Commander if required.
Emergency Medical Services (EMS) Official. The EMS Official will perform the following
functions and duties:
a.
establishes contact with the Central Ambulance Communications Centre (CACC) to
keep abreast with the situation at the scene of the emergency;
b.
provides the CCG with information on the triage, treatment and transportation of
casualties;
c.
notifies area hospitals of the emergency situation;
d.
establishes on-going communications with emergency department personnel at area
hospitals and the Health Official;
e.
liaises with other ambulance agencies, as required;
f.
advises if other means of transportation are required for those with minor injuries in a
large scale response; and,
g.
provides an Incident Commander if required.
Public Works Official. The Public Works Official will perform the following functions and
responsibilities:
a.
provides information and advice on public works matters;
b.
liaises with public works officials in neighbouring communities and at the Counties to
ensure a coordinated response;
c.
maintains liaison with flood control, conservation and environmental agencies and be
prepared to conduct relief or preventative operations;
d.
provides public works materials, supplies and equipment and if not available within
the municipality's inventory make arrangements for sources of supply from
neighbouring municipalities, private contractors, etc;
e.
provides resources to assist traffic control, evacuations, and other tasks by clearing
emergency routes, marking obstacles, providing road signs, etc.;
f.
maintains liaison with utility organizations (electrical, gas, telephone, etc.) and makes
recommendations for discontinuation of any utility, public or private, where necessary
in the interest of public safety;
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61.
62.
g.
obtains engineering assistance as necessary;
h.
constructs temporary roads, repairs unsafe roads, and maintains roads within the
municipality’s system;
i.
makes recommendations and demolishes unsafe structures following appropriate
legal procedures:
j.
maintains contact with the agency that operates and maintains sanitary sewage and
water systems;
k.
provides equipment for emergency pumping operations;
l.
liaises with the Fire Official concerning emergency water supplies for firefighting
purposes;
m.
provides emergency potable water and sanitation supplies and facilities to the
requirements of the Health Official;
n.
ensures liaison with the Counties Engineer;
o.
provides an Incident Commander if required; and,
p.
re-establishes essential public works services at the end of an emergency.
Hydro Official. The Hydro Official will perform the following functions and responsibilities:
a.
provides the CCG with information and advice on electrical power matters;
b.
liaises with Hydro One to ensure a coordinated response for electrical power
restoration within the community;
c.
discontinues electrical services, as required, and restore services when appropriate;
d.
arranges for alternate sources of electrical power as needed; and,
e.
provides hydro vehicles and equipment as required by other emergency services.
Health Official. The Health Official will either perform the following functions or report the
situation to a competent medical authority who would then take such appropriate action, in
conjunction with the CCG, as the situation warrants:
a.
acts as a coordinating link for all emergency health services at the EOC;
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b.
ensures liaison with the Ontario Ministry of Health and Long Term Care, Public
Health Branch;
c.
ensures liaison with the EMS representative and local hospitals;
d.
provides advise on any matters which may adversely affect public health;
e.
provides authoritative instructions on health and safety matters to the public through
the Emergency Information Officer (EIO);
f.
coordinates the response to disease related emergencies or anticipated emergencies
such as epidemics, according to the Ministry of Health and Long Term Care policies;
ensures coordination of care for bed-ridden citizens and invalids at home and in
reception / evacuation centres during an emergency;
g.
h.
ensures liaison with voluntary and private agencies, as required, for augmenting and
coordinating public health resources;
i.
ensures coordination of all efforts to prevent and control the spread of diseases
during an emergency;
j.
notifies the Public Works Official regarding the need for potable water supplies and
sanitation facilities; and,
ensures liaison with the Social Services Official on areas of mutual concern
regarding health services in reception / evacuation centres; and,
k.
l.
63.
in human health emergencies and epidemics provides an Incident Commander.
Social Services Official. The Social Services Official will perform the following
responsibilities and duties:
a.
provide information and advice on social services matters;
b.
provides a social services emergency response plan to ensure the well-being of
residents who have been displaced from their homes or are sheltered within their
homes;
c.
according to the nature of the emergency, implements appropriate aspects of a
social service plan to provide for:
(1)
(2)
reception centres and / or evacuation centres that will provide
accommodation, feeding, and other emergency welfare services for
those who will have to be evacuated for any reason;
distribution of clothing and other essentials to evacuees;
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64.
(3)
operation of a Registration and Inquiry (R&I) system within the
reception centres and evacuation centres;
(4)
ongoing communications between R&I staff in reception / evacuation
centres and staff in the community's EIC; and,
(5)
emergency purchases of food, supplies, etc., that cannot be obtained in
any other way;
d.
liaises with the Police Official with respect to pre-designated reception / evacuation
centres that can be opened on short notice;
e.
liaises with the Health Official on areas of mutual concern regarding operations in
reception / evacuation centres;
f.
ensures a representative of local school boards are notified when their facilities are
required as reception / evacuation centres, and that staff and volunteers utililizing
school facilities take direction from a Board representative(s) with respect to their
maintenance, use and operations; and,
g.
ensures liaison with local Community Care Access Centre (CCAC) resources as
required.
Emergency Management Coordinator. On being notified to report to the EOC, the
Emergency Management Coordinator will report on arrival to the CCG Operations Officer /
EOC Manager and perform the following functions and responsibilities:
a.
sets up the EOC ensuring all have the necessary plans, resources, supplies, maps
and equipment;
b.
opens and ensures the main event log is maintained;
c.
provides advice and clarification about the implementation details of the emergency
response plan;
d.
ensures that the operations cycle is met and related documentation is maintained
and kept for future reference;
e.
assumes the responsibilities of the EOC Planning Section Head in the EOC incident
management team;
f.
maintains the records and logs of the CCG and incident management teams for the
purpose of the debriefs and post-emergency reporting;
g.
supervises EOC and EIC decommissioning activities;
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EMERGENCY RESPONSE PLAN
65.
66.
h.
produces the post-emergency report; and,
i.
replenishes EOC and EIC supplies in preparation for the next emergency.
Emergency Information Officer (EIO). On being notified to report to the EOC, the
Emergency Information Officer will report on arrival to the CCG Operations Officer / EOC
Manager and perform the following functions and responsibilities:
a.
establishes a communications link with the site media spokesperson, the community
spokesperson, community call-takers and any other media coordinator(s) (i.e.
provincial, federal, private industry, etc.) involved;
b.
ensures the EIC is set up and staffed;
c.
ensures the media telephone number is provided to the necessary persons and
organizations;
d.
provides direction and regular updates to community call-takers;
e.
drafts public service announcements and media releases for approval by the CCG
Operations Officer / EOC Manager and distributes them on approval;
f.
organizes news conferences;
g.
monitors news coverage and correct any erroneous information; and
h.
maintains copies of public service announcements, media releases and articles
pertaining to the emergency.
CCG Scribe. On being notified to report to the EOC, the CCG Scribe will report on arrival to
the CCG Operations Officer / EOC Manager and perform the following functions and
responsibilities:
a.
keeps a detailed log of all information received and disseminated in the EOC by the
CCG;
b.
monitors the steps followed in CCG meetings in relation to the CCG Meeting
Checklist;
c.
ensures all important decisions made and actions taken by the CCG are recorded;
d.
facilitates the development of Status Reports and outline Incident Action Plans;
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EMERGENCY RESPONSE PLAN
e.
provides minutes of all CCG meetings to CCG members prior to their next meeting, if
possible;
f.
ensures maps and status boards are kept up to date;
g.
provides a process for registering CCG members and maintaining a CCG member
list including Special Advisers;
assist CCG Operations Officer / EOC Manager as required; and,
h.
i.
after the closure of the EOC, ensures that all CCG meeting minutes are typed and
along with the detailed log mentioned above are given to the CEMC for filing and
safekeeping.
Emergency Operations Centre Incident Management Team
67.
Concept. The CCG may appoint an EOC incident team management team to assume all
IMS functions to manage the incident. The CCG will continue to provide support and
oversight as necessary. If the requisite expertise does not reside within the municipal
jurisdiction, the CCG may call for external support to assist in managing the emergency.
68.
IMS Functions.
a.
Command
(1)
(2)
Reporting to the Head of Council, the CAO as EOC Manager will assume
responsibility for managing the emergency responses in support of the site
incident management team and the remainder of the community.
With the primary responsibility of the CAO as EOC (Incident Management
Team) Manager being the overall safety of responders and the public,
additional responsibilities include:
(a)
assessing and reassessing the situation;
(b)
determining goals, strategies, objectives and priorities;
(c)
establishing an appropriate command structure using IMS;
(d)
coordinating all EOC incident management activities;
(e)
coordinating overall incident activities with other levels of response;
(f)
establishing and maintaining liaison with supporting, or cooperating
organizations;
(g)
providing information to / briefing the CCG as required;
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b.
c.
(h)
establishing or activating facilities in support of the emergency, as
needed;
(i)
establishing an operational planning cycle as required;
(j)
approving a Community Incident Action Plan (IAP);
(k)
managing incident resources including approval of volunteers;
(l)
managing sensitive issues arising from the incident;
(m)
authorizing the release of emergency information to the public in
cooperation with other levels of response after receiving concurrence
from the Head of Council; and,
(n)
ordering incident demobilization as appropriate.
Command Staff
(1)
The EOC Manager will be supported by the community’s Emergency
Information Officer (EIO) and possibly a Safety Officer, a Liaison Officer, and
other subject matter experts such as a Provincial Emergency Response Team
(PERT).
(2)
The EIO will be responsible for the development and after approval, the
release of emergency information regarding the incident to the public.
(3)
The Safety Officer will be tasked with creating systems and procedures
related to the overall health and safety of the community during the
emergency.
(4)
The Liaison Officer (LO) will serve as the primary contact for organizations
cooperating with, or supporting the incident at the EOC level.
(5)
More detailed information on the responsibilities of the EIO, Safety Officer,
and LO will be provided in the EOC Procedures Manual.
General Staff
(1)
The General Staff will support the EOC Manager in planning, coordinating,
and carrying out the response to the incident. The General Staff may consist
of an Operations Section Chief, Planning Section Chief, Logistics Section
Chief, and Finance / Administration Section Chief. The staff will be expanded
following the IMS Model as necessary to meet the complexities of the incident.
In turn, contraction will occur when the incident activities scale down.
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69.
(2)
The Operations Section will implement the community IAP. The lead response
agency will be prepared to provide a section chief.
(3)
The Planning Section will develop the community IAP. The CEMC will be
prepared to act as section chief.
(4)
The Logistics Section will provide all supporting resources. The section chief
will be appointed by the EOC Manager after assessing the skills and
knowledge required in support of the emergency.
(5)
The Finance / Administration Section will provide the financial and cost
analysis support to the incident. The Municipality’s Treasurer will normally act
as section chief.
(6)
More detailed information on the responsibilities of the General Staff based on
the IMS Model will be provided in the EOC Procedures Manual.
Supporting Agencies
a.
b.
Area Boards of Education. Area boards of education are responsible for the
following:
(1)
providing of any school, as appropriate and when available, for use as an
evacuation or reception centre as per signed agreements between the
Cornwall / S.D. &G. Social Services and the respective Board of Education;
(2)
upon being contacted by the Social Services Officer, the provision of board
representatives to coordinate and provide direction with respect to
maintenance, use and operation of the facilities being utilized as an
evacuation or reception centre;
(3)
ensuring liaison with the municipality as to protective actions to the schools
(i.e., implementing school stay in place procedure and implementing the
school evacuation procedure); and,
(4)
maintaining a personal log of all actions taken by board representatives.
Area Hospitals. The chief executive officer of each area hospital is responsible for:
(1)
implementing the hospital emergency response plan;
(2)
maintaining contact with the Medical Officer of Health and local
ambulance representatives with respect to hospital and medical
matters as required;
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c.
d.
e.
(3)
contacting the Ministry of Health and Long Term Care as required; and,
(4)
maintaining a personal log of all actions taken.
Canadian Red Cross Society. The senior officer of the local Canadian Red Cross
Society unit is responsible for taking action as follows in accordance with a signed
agreement between the Cornwall / S.D. & G. Social Services and the agency:
(1)
implementing the local Red Cross notification (fan-out) system;
(2)
maintaining contact with the Social Services Official to assist in
providing food, clothing, accommodation, and personal services to
persons in need due to the emergency;
(3)
assisting in the operation and staffing of a Registration and Inquiry
Centre;
(4)
assisting in the management of reception centres and evacuation
centres;
(5)
ensuring all volunteers responding to the emergency are registered
with the Canadian Red Cross Society and the Cornwall / S.D.& G.
Social Services; and
(6)
maintaining a personal log of all actions taken.
Area Amateur Radio Club. The senior officer of a local amateur radio club when
supporting an emergency is responsible for:
(1)
providing radio communications under the direction of the EOC
Manager; and,
(2)
ensuring all radio operators and supporting staff responding to the
emergency are registered with the area amateur radio club and the
Municipality of South Dundas.
Ontario Society for the Protection of Cruelty to Animals (Ontario SPCA). The
senior officer of the SD & G Branch of the Ontario SPCA when supporting an
emergency is responsible for:

Identifying and coordinating local animal protection activities: and,

Ensuring all volunteers responding to the emergency are registered with the
Ontario SPCA and the Municipality of South Stormont.
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f.
Other Agencies.
(1)
The Municipality may enter into agreements with other area agencies to assist
with the emergency such as the following:
(a)
(b)
(c)
(2)
PART 9:
Salvation Army
St. John Ambulance
Service Clubs
Senior officers of the above organizations when responding to an emergency
will ensure that all members serving as volunteers are registered with that
organization and with the Municipality of South Dundas.
ADMINISTRATION
70.
Emergency Management Procedures. An emergency management procedures manual
will supplement this emergency response plan. This manual will define the emergency
management process and will provide checklists and forms to enhance the efficiency and
the effectiveness of the response by municipal personnel to an emergency.
71.
Resource Inventory. A resource directory will be developed to assist in identifying the
source of resources that are beyond those of the municipality and that may be required to
meet the needs of an emergency, especially those risks that have been identified as highly
probable and / or will cause significant consequences.
72.
Annual Review. In accordance with the EMPCA and Ontario Regulations 380/04, the
emergency response plan will be reviewed annually and revisions to it will be submitted to
EMO.
- 29 Revised January 2015