Optimising Productivity in Newspaper Production Lines Ifra Special Report 3.33 02 Introduction and Imprint Ifra Special Report 3.33 © 2001 Ifra, Darmstadt Introduction In competition with other media, newspapers have become more colourful with more editions and more inserting. This means increasing complexity in production of the newspaper. At the same time, a lot of attention is being paid to the economic aspect. A large printing press, together with a functional mailroom, is a big investment. High levels of productivity of both personnel and machinery are the key elements in order to pay back the investment. Press and mailroom suppliers develop and manufacture solutions for different purposes. Two printers may have similar production lines but their productivity is different. Of course, their run lengths and pagination of the products may vary. But by collecting and analysing the information the printer with "lower“ productivity could benefit by learning about the working procedures and systems used elsewhere. It was the task of this project to present guidelines for the make-ready procedure of a newspaper press – including presetting, reel and web handling, start-up of the press, waste analysis and down-times – for the purpose of optimising productivity in newspaper production. The study is based on collected experience and new data from newspapers, interpreted in co-operation with the Working Group. A practical approach was taken, namely gathering the experiences of printers and manufacturers of press and mailroom systems in relation to productivity in newspaper printing plants. The Working Group held a brain-storming session to focus on factors related to people, the environment, equipment and materials, which may influence productivity at first start-up, at edition changes, at constant run (after the first good copy emerges from the folder), and in the mailroom. This classification was also used in the questionnaire study. Some newspapers were visited and factors related to productivity were studied more thoroughly in practice. After analysing the results, general conclusions and recommendations were noted. The project has been carried out at the VTT Information Technology, Printed Communications on behalf of Ifra. Project leader was Ulf Lindqvist (D.Tech.). Olli Nurmi (M.Sc.), Pertti Moilanen (M.Sc.) and Tatu Lindberg (M.Sc.) were responsible for the survey on technology and experience from printers. The project was conducted by a Working Group, at the same time acting as an expert panel for the scientists. The members of the Working Group were: Ove Borndalen, IDAB Wamac Int. AB, S Robert Carlén, Solna Offset AB, S Jo van Croonenborch, V.U.M., B Bo Dyrén, DNEX Tryckeriet AB, S Gerd Faedrich, Frankfurter Sozietätsdruck., D Anton Hamm, MAN Roland, D Denys Kissling, Ostravské tiskarny a.s., CZ Hans Jörg Laubscher, Heidelberger Druckmaschinen, D Risto Letho Helsingin Sanomat, FIN Jean-Claude Pautrat, Heidelberg Web Montataire, F Kurt Sandberg, A/S Dagbladet Politiken, DK Claes Schönander, Göteborgs Posten, S Jacques Valembois, Imprimerie Rossel, B Wolfgang Heil, Ifra, D Uwe Junglas, Ifra, D Manfred Werfel, Ifra, D, Moderator Ifra thanks all the members of the Working Group and the companies listed above for their valuable contribution to the project. September 2001 Imprint Ifra Special Reports, research reports, technical study reports and documents for the standardisation of newspaper production techniques. Published by: Ifra, Washingtonplatz, 64287 Darmstadt, Germany; www.ifra.com; Tel. +49.6151. 733-6; Fax +49.6151.733-800. Chief Executive Officer: Günther W. Böttcher. Director of Research and Consulting: Manfred Werfel. Research Manager: Uwe Junglas. Republishing - also of excerpts - only with express permission of Ifra and acknowledgement of origin. Price: Ifra Special Reports are sold at the price of 130 EUR* per copy. For Ifra members, the price is covered by the membership fee that entitles them to an allotted number of copies. Ifra members may order additional copies at 13 EUR* per copy. * plus 7% in Germany and for companies and persons in the European Union that do not have a VAT number. Table of contents © 2001 Ifra, Darmstadt Ifra Special Report 3.33 Table of contents 1 Introduction ........................................................................................................................................................... 03 1.1 The definition of productivity ................................................................................................................................... 04 2 Measuring productivity ........................................................................................................................................ 05 3 3.1 3.2 3.3 3.4 3.5 3.6 3.7 Factors affecting productivity in newspaper production ................................................................................ Waste and Disturbances ........................................................................................................................................... Press Preparation ..................................................................................................................................................... Automation .............................................................................................................................................................. Quality ...................................................................................................................................................................... Constant run ............................................................................................................................................................. Maintenance ............................................................................................................................................................ Information flow ....................................................................................................................................................... 4 Productivity questionnaire .................................................................................................................................. 09 4.1 4.1.1 4.1.2 4.1.3 4.1.4 4.1.5 4.1.6 4.2 Printing houses ........................................................................................................................................................ Factors related to People .......................................................................................................................................... Factors related to the Environment .......................................................................................................................... Factors related to Equipment ................................................................................................................................... Factors related to Materials ...................................................................................................................................... Mailroom .................................................................................................................................................................. Actions and restrictions ............................................................................................................................................ Press/mailroom manufacturers ................................................................................................................................ 5 Newspaper case studies ............................................................................................................................................... 17 5.1 5.1.1 5.1.2 5.1.3 5.1.4 5.2 5.2.1 5.2.2 5.2.3 5.2.4 Alprint OY, Tampere, Finland ..................................................................................................................................... People ...................................................................................................................................................................... Environment ............................................................................................................................................................. Equipment ................................................................................................................................................................ Materials .................................................................................................................................................................. Ringier Print, Adligenswil, Switzerland .................................................................................................................... People ...................................................................................................................................................................... Environment ............................................................................................................................................................. Equipment ................................................................................................................................................................ Materials .................................................................................................................................................................. 6 Conclusions ........................................................................................................................................................... 21 7 Recommendations ................................................................................................................................................ 22 06 07 07 07 08 08 08 08 09 09 10 12 13 13 15 16 17 17 17 18 18 18 19 19 20 20 Appendix: The numbers of the questions refer to the bars in the figures ............................................................ 23 03 04 1.1 The definition of productivity Ifra Special Report 3.33 © 2001 Ifra, Darmstadt 1.1 The definition of productivity copies/time planned production actual production productivity lost late copies maximum production time Figure 1. Productivity in newspaper production. In an ideal case, the production machinery including press and post-press operations operates at planned capacity (which is normally lower than the maximum capacity of individual machines). However, actual production often requires more time than planned, which reduces the productivity and results in late copies and distribution problems. The definition of productivity can be expressed as an amount of production compared to the input made to produce it. The amount of production can be time, number of copies, money or anything which is comparable to the amount of production. copies lost time planned production actual production time Figure 2. Cumulative production. Every delay in the set-up or in the production causes time lost, which usually is impossible to catch up later. The result is late copies and distribution problems. 2 Measuring productivity © 2001 Ifra, Darmstadt Ifra Special Report 3.33 2 Measuring productivity Measuring productivity is not an easy task. There are no variables that measure productivity purely and simply. Therefore the measurement has to be made indirectly with variables that measure other features in production. These variables alone are insignificant for productivity, so that the measurement should be done while observing several different variables at the same time. Another problem is to benchmark or find a correct reference for productivity. There are no correct values for different variables. The variables depend on the production machinery and the production concerned. In practice the most effective way is to record the production variables continuously. The current situation can then be compared and production history and trends and peaks identified. Comparisons to other printing houses can be made, but the production and production machinery are seldom similar in both printing houses. How production control systems measure productivity The most suitable variables that can be taken to measure productivity are: Production speed: The most obvious way to measure productivity is to compare the amount of produced copies and pages to spent time or to spent man-hours. This gives a failry accurate picture of a single production run. The production speed depends on the complexity of the edition. In daily newspaper production this is a good way to measure productivity. Waste: The amount of waste compared to produced copies. This is a good meter to indicate run-time problems. An increased amount of waste indicates that there has been some kind of problem in production and more time has been taken to produce the required number of good copies. The amount of waste in relation to the run length (circulation) has to be considered. Timetable accuracy: One way is to compare actual production time to planned production time and find out how many of the jobs were delayed and by how long. This is also a meter for run-time problems if recorded. Number of disturbances: The number of disturbances that occur during printing can be recorded by modern control systems. The disturbances can be analysed by categorising them and establishing their frequency and the time required to solve the problem. Number of complaints: The number of customer (subscriber, reader and advertiser) complaints about, for example print quality and late arrival in the letterbox, is a practical measure of the quality of the production from the customer's point of view. The number of complaints should be recorded. 05 06 3 Factors affecting productivity in newspaper production Ifra Special Report 3.33 © 2001 Ifra, Darmstadt 3 Factors affecting productivity in newspaper production The most obvious way to increase productivity is to reduce the number of man-hours per production. However, it is seldom possible to reduce the number of personnel. This is why economies have to be found in the area of material costs and production time. Production time can be reduced in two different ways. Either the printing speed can be increased or the downtime of the press can be reduced. Increasing printing speed is often impossible, or only to a very limited degree. Edition volumes are decreasing which means that run times are decreasing, too. Therefore the benefits that are possible to gain by increasing speed are decreasing. Also, motivating operators to print at consistently higher speeds than they are used to is often difficult and short-lived. Therefore usually the only effective way to improve productivity is to reduce the time the press is not running. This can be done in two ways: by faster press preparations and avoiding run time disturbances. One way to reduce production stops and speed decreases is to have a buffer between press and mailroom. There are two kinds of buffers: the dynamic buffer and the overflow buffer. Whereas the dynamic buffer acts as a continuous buffer, the overflow buffer is only used in a case of emergency. This allows the press to run at full speed in case of disturbances in the mailroom. Copies are stored in the buffer if problems occur in the mailroom. When an edition is finished and the press is prepared for the next job, the copies from the buffer can be processed in the mailroom. One of the biggest problems is to find out the correct number of printed copies in the buffer. Another problem is when there is a large number of copies in the buffer, the time of edition change in the press is not long enough for the mailroom to process the copies from the buffer. In that case the press has to wait for the mailroom to finish before they can start a new job. Category Findings General > activities were continuously improved > all production personnel were involved in waste control efforts > product quality remained a high priority > formal quality programs facilitated waste control Newsprint and delivery (of newsprint) > newsprint requirements were specified and monitored > web break statistics and paper runnability were tracked and communicated > long-term relationships with newsprint suppliers were maintained > newsprint reels were handled with care Production waste control > a minimum amount of paper was stripped from reels > paper consumption was accurately measured, reported and used to identify trends > the press was pre-run before actual production (pre-inking without paper) > best operating practices were documented and followed Equipment and materials > web break statistics were used to evaluate equipment and materials > preventive maintenance was carried out systematically > materials were optimised for press configurations > having older equipment did not preclude attainment of low waste figures Personnel and management factors > personnel routines and habits were modified > management was committed to waste control objectives > clear objectives were established and communicated > public recognition was used to motivate personnel more commonly than financial incentives Table 1. Findings from Ifra Special Report 1.14. ”Newsprint Waste Control: A Study of Leading U.S. and European Newspapers“. 3 Factors affecting productivity in newspaper production © 2001 Ifra, Darmstadt Ifra Special Report 3.33 3.1 Waste and disturbances 3.2 Press preparation Waste has a direct effect on productivity. Waste increases the material costs, the production time and the amount of man-hours needed. Waste reduction increases the productivity. There are several benefits of waste reduction. First, every bad copy is a lost good copy. More waste requires longer production time to get the edition done. Second, many of the waste copies are caused by disturbances, which often necessitates decreasing the speed or even stopping the press. Thirdly, waste copies also engage labour and other resources. With successful waste reduction it is possible to increase the amount of good copies and shorten the run time of the press. Reducing waste should not be done by reducing the print quality. Examples and guidelines for waste reduction in newspaper production are explained in the Ifra Special Report 1.14. Disturbances effect productivity in two ways: by consuming production time and increasing waste. Incidences can be divided into three groups. Sudden disturbances, cumulative disturbances and disturbances that reduce production speed or print quality. Sudden disturbances are unpredictable and the real cause is not always known. Web breaks are examples of sudden disturbances. The only way to avoid sudden disturbances is to prevent them with careful actions. Web break statistics should be kept on a regular basis. The printing conditions should be recorded at every web break. Collected information should include date, paper manufacturer, press unit, shift, product, position of the web break and if possible, the reason for it and other matters that can have an influence on web breaks. These statistics can be used to find out and to eliminate the most common reasons for web breaks. Other sudden disturbances are for instance broken parts and electronic failures. Dusting and linting are examples of cumulative disturbances. Cumulative disturbances are problems that increase during production. Cumulative disturbances can cause stopping of the press but the printer can choose the time to stop. Reasons for cumulative disturbances are often related to materials. Colour and fold register errors and wrinkles are examples of disturbances that reduce the printing speed or print quality. One of the reasons that affect productivity is production delay. Production delays that are caused at the beginning of the process are often impossible to catch-up later. A small delay in the prepress process can cause the whole edition to be delayed (see figures 1 and 2). Hurry and disturbances have a connection. When the production is late compared to the timetable, attempts are made to catch up. This can cause more disturbances and interruptions because of careless actions. With efficient actions on edition changes and set-ups it is possible to reduce the press down-time. This includes the efficiency and timing of every action. Ways to improve effectiveness are listed below. Pre-set-up: Pre-set-up is preferred to operations that are made before the actual set-up. All operations, which are possible to do while the previous edition is still on press, should be done. This includes the preparation of reels and plating of units, which are not in use. Pre-run before actual production: Pre-run before actual production can be used to check the condition of blankets and plates and to verify correct web leads before all plates arrive. Effective maintenance of work routines: Best operating practices can be documented in checklists which personnel have to follow and sign when executing their tasks. Checklists should be established to standardise and improve personnel performance, create efficient press start-ups and minimise newsprint waste and production down-time. Print job scheduling: The print job schedule should be optimised to reduce adjustments needed between editions. The optimisation is not a simple task. The most efficient result will be achieved when the whole production is taken into account. 3.3 Automation There are several technical accessories, which can help to gain productivity. Automatic plate change, automatic webbing-up, blanket washer and automatic colour and fold register controls are such features. These accessories save time during set-up and edition changes. Edition changes on the run: Set-up time can be reduced by using edition changes on the run. Automatic edition change requires extra units, split arms, shaftless drive and a modern press control system. Run time edition change is practical when the number of plate changes needed is small. Presetting: Presetting the ink screws and colour registers are effective ways to reduce start-up time and waste produced in start-up. 07 08 3 Factors affecting productivity in newspaper production Ifra Special Report 3.33 © 2001 Ifra, Darmstadt 3.4 Quality 3.6 Maintenance The influence of quality on productivity can be twofold. Quality is not only the quality of the print but also the quality of working procedures. Productivity cannot be increased by reducing quality in any circumstances. Therefore the influence of quality should be seen in the opposite way. With increased quality it is possible to increase productivity by reducing complaints and improving working procedures. Quality programs: Implementation of quality programs can assist in controlling waste. Programs, organised according to standards like ISO 9000 or Ifra Special Reports, may reduce the possibility of miscommunication or misunderstanding procedures. Good quality can also reduce complaints and therefore reduce possible reprints. Maintenance: Time and resources should be allocated for cleaning, repair and preventive maintenance, which should be carried out systematically using checklists and actions taken should be recorded in service logs. Material optimisation: Production materials should be optimised according to press configuration and quality requirements. Changes in materials should be avoided unless new materials are proven to give significant improvement. New materials should be used only if they successfully demonstrated these improvements during rigorous testing and only one material should be tested at a time. 3.5 Constant run Many of the productivity improvements require investments in automation or in other equipment. But new press or equipment are not the only way to improve productivity. Productivity improvements can be gained with training of the personnel and optimisation of production features. Checklists: Best operation practices should be documented in checklists, which the crew has to follow to complete their tasks. In this way the best possible operation practices are implemented by every employer. Page positions and web leads: Choosing of the right page positions and web leads are one way to improve productivity. Choosing can be done in several different ways. One is to do it in co-operation with advertising and editorial departments by keeping four-colour page positions as constant as possible. Those jobs, which require difficult web leads, should be reduced or eliminated when possible. When choosing the best possible page positions and web leads the whole production should be taken into consideration. The page positions and web leads of the following production runs should be chosen in such a way that the edition changes are as easy as possible. 3.7 Information flow Correct information, both before and dureing the production process, is crucial factor in the procedure to avoid press stops. Information about additional changes, colour changes, and availability of proofs at the press are some of the topics to be considered. 4 Productivity questionnaire © 2001 Ifra, Darmstadt Ifra Special Report 3.33 4 Productivity questionnaire A questionnaire – concerning the productivity of newspaper production lines – was sent to printing houses and press/mailroom manufacturers. The purpose of the questionnaire was to find out what were the most important factors that have an effect on productivity, what kind of actions were taken to improve productivity and what were the biggest restrictions that prevent maximum productivity. The ten-page questionnaire was sent to a total of 34 printing houses and press/mailroom manufacturers. The press/mailroom manufacturers were asked to answer only the two last questions about actions that effect productivity and restrictions that still exists. The questions of the questionnaire are listed in the appendix. The detailed questionnaire can be downloaded from the homepage of Ifra (http://www.ifra.com). 4.1.1 Factors related to People According to the questionnaire, the influence of people was the most important factor in every part of the process. This was predictable at start-up and edition change but at constant run and mailroom the result was a surprise. This shows that despite the growing automation, people are still considered to be the most important factor in the production processes. 4.1 Printing houses The questionnaire was sent to a total of 20 printing companies. Ten completed the form and returned it which gives the answering percentage of 50%. The total amount of 76 factors that effect productivity were listed and divided into four different categories. The categories were factors related to people, the environment, equipment and materials. The questions are shown in appendix A. Printers were asked to specify the importance of different factors and their effect on start-up, edition change, constant run and on the mailroom in scale of zero to five. Different categories and their overall importance are illustrated in Figure 3. A high bar in the figure means great importance of the factor in order to maximise productivity. Figure 3. The importance of factors in different categories. Figure 4. Is work organised in teams? The number of printers and mailroom operators varied depending on the size of the press and the complexity of the mailroom. The number of printers varied from two to seven per printing press and the number of mailroom operators varied from two to seven. Even the variation was the same in printing press and mailroom the common situation was that the number of mailroom operators was lower than the number of employees at the printing press. Training played a great part in every company. On-site training was practised in almost every company according to the questionnaire. To the question about the qualification level of the crew, the most common answer was medium and several printing houses informed that it is high. Training was reported to be one of the most important factors in the printing process. Despite the qualification level of the crew, lack of training was reported to be one of the restrictions that prevented productivity improvement. One third of the companies replied that there are differences between day and night shifts. One reason for the differences is that in some companies more personnel is used in the night shift. With an increased number of operators and printers the production of the main newspapers is done more smoothly. Day time is reserved for outside jobs where the schedule is not so tight as for the daily newspapers. Half of the companies informed that shift change during run effected productivity. A reason for this was not reported. It is clear that the press should not be stopped during the shift change. Shift changes should be arranged so that the working time of the different shifts overlap by several minutes. This time should be used to the briefing of the second shift and to guarantee a smooth shift change. 09 10 4 Productivity questionnaire Ifra Special Report 3.33 There are several things that can affect productivity if they happen during a shift change. Such things can be reel changes, edition changes and several problems during the run like register errors, toning etc. With overlapped shifts these problems can be reduced. Work was organised in teams at every second company. Use of teams was more common in the mailroom than in the press. The teams were reported to be most important in the mailroom but also during constant run the teams were important. Only one company informed that there was no productivity feedback given to operators. Instead several companies informed that feedback was given but the amount of feedback was insufficient. Time pressure was stated to cause problems in almost every company. Only two informed that it does not cause problems. The most common problems were considered to be mistakes that occurred when trying to catch up the lost production time. Only one company informed that the task descriptions were not always clear to all. Even though task descriptions were reported to be clear to all, it was considered to be one of the most important factors in every part of the process. The number of humans in different actions in the printing process varied depending on the type of press units and production. The number of people changing plates was reported to vary from two to seven. The number of peolpe changing ink varied from zero to three. Automatic ink change was in use in two of the companies and several companies informed that no ink changes were ever made. In some cases frequent change of spot colours needs a lot of time. According to comments from the industry there is a clear trend towards reducing the number of spot colours and some newspapers have even banned spot colours totally. The number of peolpe changing web leads varied from zero to five. Some companies informed that the web lead was never changed. The number of people per folder varied from zero to three but the most common answer was one operator. In companies where the production was highly standardised there was no need for ink and web lead changes. A typical number of waste in reel change is around 10 copies. Answers varied from 8 to 30 copies. The amount is so small that its influence on total productivity is quite marginal. Only two companies informed that overrun was not monitored. The most common reasons for overrun was reported to be the lack of or unreliable mailroom control system, mailroom waste and distribution overrun. © 2001 Ifra, Darmstadt Figure 5. The importance of factors related to people in start-up, in edition change and in constant run. The numbers refer to the questions shown in the appendix. The most important factors in the start-up procedure that were listed were the qualification level of the crew, number of printers and the clearness of task descriptions. The overall differences between different factors were small. All the factors were given values above four in scale of zero to five. The variation between factors in edition change were greater. The most important factors were the number of printers, number of people changing plates, number of people changing web lead, the clearness of task description and qualification level of the crew. All these factors scored the average of four or higher. This is shown in Figure 5. At constant run the most important factors according to the answers in the questionnaire were the effect of the mailroom on the printing speed, the clearness of task descriptions, feedback to operators and the working in teams. 4.1.2 Factors related to the Environment The number of webs in average production varied from one to five. The variation of other factors related to production also varied greatly. The number of formers varied from one to four. The most common were two or four. The number of turner bars varied from two to thirteen. The Figure 6. Is humidity controlled in the press room? 4 Productivity questionnaire © 2001 Ifra, Darmstadt most common number was four. The web lead length varied from 20 to 40 meters. Verification of these factors was impossible because of the variation. Four companies informed that they had no humidity control at their press facilities. Humidity was reported to be one of the most important factors during a constant run. Its influence in the mailroom was also reported to be above average. Those companies that had humidity control reported higher importance values than companies that did not have the humidity control. Most of the newspapers have one quality level for the whole product range. Only one company mentioned that they have different quality levels for different products. E.g. when working as a contract printer the printing house is following the very strict quality tolerances of the customer. When printing other products the printer follows less stringent rules concerning quality. Every company informed that they have last minute changes. Last minute changes are something that probably never can be avoided completely. They seem to be something that just belong to the system but this does not mean that last minute changes should be approved. Last minute Ifra Special Report 3.33 Answers to the questions how often web lead, ink, folder and paper type were changed varied from never to almost every edition. It was only to the question about folder settings that every company replied they were never changed. Figure 8. The web break recovery time. The most common reason for web breaks was reel change. Also paper quality and machine-related reasons were mentioned. The average web break time varied from 10 to 30 minutes with an average of 15 minutes. The average cost per break varied from 130 to 240 Euros. Figure 7. Are grey bars used in the print? changes is a factor that influences productivity so much that they cannot be ignored. One third of the companies informed that they are using grey bars for quality control. The grey bars in the print are used for density and grey balance control. Only two companies informed that they do not use panorama plates (double truck pages, two pages or one one 2-page-large image on one plate) at all. The use in those companies that use panorama plates was rather small. The amount of use varied from less than one percent to five percent. Every company reported that their plate identification system is clear to all. It was considered to be one of the most important factors in start-up and in edition change. The influence of wrong plating is evident. To stop the press means waste and lost time and removing the plate can cause plate damage which means that new plates have to be made. Figure 9. The importance of factors related to the environment at start-up. The numbers refer to the questions shown in appendix. Figure 10. The importance of factors related to environment in edition change. The numbers refer to the questions shown in appendix. 11 12 4 Productivity questionnaire Ifra Special Report 3.33 © 2001 Ifra, Darmstadt Figure 11. The importance of factors related to environment in constant run. The numbers refer to the questions shown in appendix. The average share of delayed copies was around 10%. The individual values varied from zero to 50%. There were many answers to the question: "Who decides when an edition is printed?“ The most common answer was that the decision was the printer's but also mailroom and editorial was mentioned. The decision was not always made by the printer. In some companies the decision was taken by managers. Figure 12. Are 4-high/satellite units suitable for your production? Figure 13. Is presetting in use? 4.1.3 Factors related to Equipment The suitability of the two most common press types, satellite units and 4-high units, was asked in the questionnaire. 89% of the companies informed that the satellite units were suitable for their production. The same number for 4-high units was 44%. More than half of the companies stated that the 4-high units were not suitable for their production. According to the questionnaire the most important factor in start-up and in edition change was presetting. Presetting was given the value five by every company regardless of whether the company had it or not. The influence of presetting on productivity is evident. Good presetting reduces the start-up waste and shortens the start-up time and therefore directly affects productivity. Three operating consoles per press was used on average. The number of operating consoles was reported to be one of the most important factors in start-up and edition change. Distance between plate room and press varied from 10 to 50 meters. The average was 15 meters. The variation can be considered rather small so the influence of plate room distance is small. Many press accessories are meant to help maintenance and therefore they can help to increase productivity. In the questionnaire, the level of automation and the number of special accessories were asked. According to the questionnaire only one company stated that they have a guide roller cleaning system. Two companies informed that they have a colour register control system. Cut-off control was reported to be used in three of the companies. Fan-out compensators and blanket washers were both used in two of the companies. These accessories were not reported to be extremely important. The values that were given to them were around the average among the factors related to equipment. 4 Productivity questionnaire © 2001 Ifra, Darmstadt In every company the press was reported to be 2 around and 4 wide. Two-thirds of the companies informed that they have infeed for every web. A web-up system is used in every company with the exception of one. Split reel arms were reported from two of the companies. None of the companies had a dynamic plate change in use. The automation level of the folder was informed to be medium or high. Only one of the companies said that it is low. Ifra Special Report 3.33 4.1.4 Factors related to Materials The most important factors in the start-up and edition change were blankets and inks. In constant run the plate durability was also considered to be important. The runnability characteristics of newsprint are also important at constant run when reels are changed at full speed. Some companies also reported that newsprint properties have an effect on the inserting process. A variation of tap water quality was reported from four of the companies. In the conditioned water variation was reported from two of the companies. Blankets were changed every two to six months. Figure 14. The importance of factors related to equipment in start-up. The numbers refer to the questions shown in appendix. Figure 17. What is the average plate durability? Plate durability varied from 80 000 to 300 000 copies. One company informed that the durability of conventional plates was 900 000 when current CTP plates last only 150 000 revs. Figure 15. The importance of factors related to equipment in edition change. The numbers refer to the questions shown in appendix. Figure 18. The factors related to materials. The numbers refer to the questions shown in appendix. Figure 16. The importance of factors related to equipment at constant run. The numbers refer to the questions shown in appendix. 13 14 4 Productivity questionnaire Ifra Special Report 3.33 4.1.5 Mailroom In almost every answer it was stated that the mailroom had an effect on the printing speed in one way or the other. Only one company announced that mailroom does not effect the printing speed at all. In some companies the influence was restricted to inserting. Inserting was reported to be one of the main bottlenecks in production. © 2001 Ifra, Darmstadt Two third of the companies reported that printing personnel help mailroom and vice versa in case of problems. These companies reported this as a more important factor than companies where help between departments was not used. Figure 22. The importance of factors related to humans in mailroom. The numbers refer to the questions shown in appendix. Figure 19. The amount of inserting. In mailroom operations the most important factors were working in teams, feedback to operators, problems caused by time pressure and the clarity of the task descriptions. The frequency of mailroom disturbances varied from less than one hour to several months. The recovery time was more consistent and it varied from 10 to 30 minutes. Figure 20. Is addressing in use. Figure 23. The importance of factors related to environment in mailroom. The numbers refern to the questions shown in appendix. Figure 21. The use of buffers between press and mailroom. Almost every company reported that there are reasons when the press has to wait because of the mailroom. In most of the cases the reason was said to be disturbances in the mailroom. Only one company said that the press never had to wait because of the mailroom under any circumstances. The amount of inserting varied from zero to 60% of the total number of print jobs at a given printing plant. In this case the main product was considered to be printed with the existing newspaper press. 4 Productivity questionnaire © 2001 Ifra, Darmstadt Examples of inserts are newspaper sections, brochures on uncoated or coated paper, special trimmed an stitched heat-set supplements, maps, CDs, etc. Inserts could be printed either on the newspaper press or on a commercial press. The most common answer was that no inserting was used. In many of the answers where inserting was in use, it was reported that inserting was one of the bottlenecks of the production. The speed of inserting was lower than the speed of the press. Eight answered to the question "Is the addressing in use?“ Addressing here means the capability to address an individual newspaper. Only 2 out of these 8 informed that they had no individual addressing system in use in their production. Half of the companies informed that they have buffers between press and mailroom. The mailroom waste varied from 5% to 25% of the total waste. The amount of mailroom waste varied from 0.5% to 1.5% of the total paper consumption. The most common reasons that cause mailroom waste were reported to be inserting, overrun and disturbances. 4.1.6 Actions and restrictions The last two questions of the questionnaire requested the most powerful actions which had improved productivity and the restrictions that prevent maximum productivity. Most of the improvements and restrictions were technical and installed in the plants. If the accessory was in use it was listed as an improvement. If a printing house did not have it, it was listed as a restriction. This indicates that the printing houses have great expectations of new technology. It also indicates the difficulty of improving productivity. The printers answered that the easiest way to improve productivity is to upgrade the press (invest in new equipment and instrumentation). It is more difficult to get the same effect by optimising the production and the workflow and to take other actions. The lists about actions and restrictions doesnot give the subject in order of priority. Technical accessories that are mentioned in actions or in restrictions are listed below: > pre-setting > register control > web tension control system > automation level of the press > blanket cleaning system > guide roll cleaning system > cut-off control > automated fan-out control > automatic reel feeding & transportation system > buffer system > CTP > plate transport to presses > use of grey bars > spray dampening > dynamic plate change > inserting is not working > waterless offset printing Ifra Special Report 3.33 The reasons why technical accessories play such a big part in the printer's actions are difficult to know. One reason could be that printing houses do not have enough personnel to investigate all possible actions and to implement them. Of course, it is possible that printing houses feel that everything that can be done is already done. The following actions were carried out to improve productivity: > the number of operators was reduced > the waste was monitored per title > the crew was trained > total quality management philosophy > productivity targets > minimisation of plate errors > well organised prepress department > standard web leads > feedback to printers > no ink- or web changes between editions > complete planning of the product > sufficient capacity in mailroom > separation of the printing and the mailroom by an offline production process, including a dynamic buffer system > simplification of the distribution structure and therefore an easier production process in the mailroom > quality-oriented newsprint selection towards the runability > constant consultation between the production and the editorial staff about the complexity of the product > reducing start-up waste > reducing changes during printing To the question about the restrictions that prevent the maximum productivity the answers were: > delayed pre-production, deliveries of film etc. > under-dimensioned mailroom > uneven production or variation of production volumes > missing instructions and checklists in production > missing production tracking system – all-over co-ordination > shortage of higher qualified staff in production > misregister during reel change > ink/water balance > inaccuracy of the plate pre-register system in the pre-press area > inaccuracy of the colour register system in the press 15 16 4 Productivity questionnaire Ifra Special Report 3.33 4.2 Press/mailroom manufacturers Seven out of 14 press and mailroom manufacturers answered the questionnaire. The answers were very similar to the answers of the printing houses. Technical features have been the main issue in actions that improve productivity. In restrictions the answers pointed to other problems. The subjects are in no order of priority. The following actions are press/mailroom manufacturers' answers to the question of what actions were the most powerful in order to maximise the production. > analysing of all workflows and procedures > development of standard procedures > feedback and benchmarking > standard consumables to be used > continuous training and motivation > production planning assimilated to existing production equipment > automatic splicers integrated in the printing units > increasing the speed to the highest possible production speed > well prepared splices > preventive maintenance > careful inspection of paper reels before loading > efficient pre-press department > fully automatic reel logistic > pre-setting systems of different kinds > automatic colour register systems > shaftless technology > improved web tension control in the press – closed loop control > improved folders with cylinder ratio 2:5:5 > automatic blanket washing > automatic web up > flying edition change with 5/5 tower, possible with independent A/C drives > plating-up time dramatically reduced thanks to multidrive technology allowing for simultaneous plating on both sides of a unit > paper lead settings / memorisation > CTP © 2001 Ifra, Darmstadt The biggest restrictions according to press and mailroom manufacturers were: > bad reels that prevent full production speed > manual adjustments and settings and format changes > mailroom problems > printer attitudes – do not dare to run full speed > lack of personnel > press-stop for manual plate change > incorrect water-ink balance > influence of water in register (fan out) > manual ink change – use of spot colours instead of process colours > reliability of electronic control systems > not enough co-operation between offset process participants > not enough research activities in keyless systems Other factors pointed out were: > Computer to Press could be a key step in terms of productivity for the whole system but still faces technical & economical barriers. Our opinion is that it will become possible and viable when the technology of platemaking will allow for plates to be isolated on a "tubed plate“, and we could therefore imagine that plates can be mounted on the press like a tubular gapless blanket. > Computer to Plate when you run non-collect on 16 page press with two times the same plate around the cylinder, it is more viable when used on 1 around presses or on 2 around presses running collect. > Short inkers appear to be an attractive option in theory – reduced make-ready waste and more simple technology – nevertheless it has not yet proven its advantages in an industrial environment, plus for the 2 around presses with different pages around the colour compromise seems difficult to achieve. > Technically a lot of automation features and production possibilities have been implemented and can be justified. Webbing-up, press make-ready, printing and adjustments and the maintaining of the press have been improved remarkably. The human factor is an important parameter to increase productivity on state of the art equipment. 5 Newspaper case studies © 2001 Ifra, Darmstadt Ifra Special Report 3.33 5 Newspaper case studies 5.1 Alprint Oy, Tampere, Finland Alprint Oy is part of the Alma Media group, which is a large newspaper publisher in Finland. The Alprint Oy prints more than 350 newspapers and magazines and it has a total of 11 printing houses throughout Finland. Alprint Tampere is the largest of the Aamulehti group's printing houses and is located in Tampere, 200 km north of Helsinki. In the Alprint Tampere plant the total production is 2,500,000 newspaper copies per week. The main products are the morning newspaper ‘Aamulehti' and the evening newspaper ‘Iltalehti'. Alprint Tampere has two MAN Colorman A newspaper presses with a total of eight 4-high printing units. The printing units use keyless anilox inking systems. The mailroom consists of three lines. Two lines for mailing and addressing and one for bundles which are piled to pallets automatically. 5.1.1 Personnel One of the most effective ways that has increased productivity has been to increase the flexibility of the personnel. In Alprint Tampere the amount of printing personnel varies from three to six per printing press, depending on the job. On a day shift the normal manning level is three printers and in a night shift six printers. The flexibility is gained with careful production planning and the use of part-time workers. Extra personnel can be reached in a day or two. With careful production planning it is possible to find out when extra man-power is needed. To gain further flexibility, the use of rented personnel has been studied. In Alprint training has proven to be an efficient way to improve productivity. Training of the personnel is mainly done inside the house but also training companies have been used. The influence of training is greatest in press and in set-up and edition changes, but the benefits are great in other areas as in mailroom. At the moment the qualification level of the personnel is the following: one third of the personnel is considered to be highly qualified and the qualification level of another third is considered to be low. The rest of the personnel is something in between. One effective action has been the decision to give some of the maintenance work to a subcontractor. The subcontractor is responsible for taking care of some of the maintenance work while the press is not running. These maintenance tasks were done before by the printers but now it belongs to the same company that is responsible for the cleaning. Now the printers' time can be used for more productive tasks. Clear task descriptions and effective communication are considered as very important in order to keep the tight schedules. Every printing job has a time schedule where the following target times are set: last file/film in the press, beginning of the printing and end of the mailroom operations. The productivity is easily seen with help of graphics where the true length of the selected printing jobs can be seen against the target times. This information may also be used when feedback is given to the printers. The reasons for exceeding the target times are analysed together with the printers. 5.1.2 Environment One of the actions that has had a great effect on productivity has been sorting of the paper reels. Alprint Tampere has several printing jobs where the print quality demands are very high. Because of these requirements, Alprint has been forced to find ways to improve printing quality. The biggest problem was the colour register variation after reel changes. When printing on four webs, the register variation caused a large amount of waste after every reel change. The solution to this problem was in the sorting of the paper reels. Paper reels are sorted in the paper store according to their position markings. The position means the position of the reel in a set of the big machine reel (the so called "tambour“) in the paper mill. In one printing job only reels from one position are used at one reel stand. This has reduced the waste during the print run to one sixth of the waste before sorting. In some cases small improvements can effect productivity. One used at Alprint is paper change on the run. When an edition shall be changed and the paper quality needs to be changed, the new paper grade is put to the reel stands on the run. When the edition is finished the new paper is spliced and run through the press before the press is stopped. This causes a few hundred extra waste copies in the edition but the time saved for the next edition is greater. Alprint Tampere does not have split reel arms so the operation is possible only when the width of the reels is the same. Also the diameter of the old reel must be small enough to perform the operation. One of the problems reported to decrease productivity at Alprint is the reliability of the reel changes. When an increasing amount of reel changes has failed, it has caused the printers to decrease speed at every reel change to avoid web breaks. Printers do not want to take the risk of web breaks in production. These kinds of problems are difficult to solve. The lower speed during the reel change is only a temporary solution before the particular reel stand is repaired. The reliability of the reel changes should be increased, which is not an easy job. And even if the reliability has improved the working habits of the printers have to be changed. And that is not done over night. The average total web break rate is approximately 1.7 % and some 1.4 % of all breaks occur at the reel change. The Ifra recommendation for web breaks is less than one per cent according to Special Report 3.16.2. 17 18 5 Newspaper case studies Ifra Special Report 3.33 © 2001 Ifra, Darmstadt 5.1.3 Equipment 5.1.4 Materials Alprint has made two investments that has effected the productivity greatly. One was an investment in CTP and the other was a new bundle palletiser in the mailroom. The investment in CTP caused the amount of prepress personnel to drop by one person per shift. The total production of the prepress department is still the same but the costs were reduced. CTP plates do not have the same durability as traditional plates but at Alprint most of the production jobs are not too long for CTP and the old film production line still exists and is in use. When compared with a conventional offset press, the anilox press has certain specific areas as anilox cylinders and doctor blades. A lot of work is needed when the anilox cylinders are renewed. The properties of the surface of the cylinder must be fitted to the existing process. Fortunately this happens quite seldom – normally one cylinder is in use for approximately five years. In order to maintain a constant print quality a uniform cooling of the anilox cylinders is also important. The wearing of the doctor blades is a feature of everyday life with the anilox press and the change is made after appr. 800,000 impressions. A register control system is mounted to the press to maintain good register in circumferential direction. Increasing the automation level in the mailroom has been one major productivity improvement. An automatic bundle palletiser has been one of the most important individual investments. The palletiser released two to three employees to other jobs. The palletiser can be used for outside jobs and for one of Alprint's main jobs. One of the biggest restrictions that exist at Alprint is the mailroom operating lines. The production speed in the mailroom is not high enough. This causes the printing speed to be chosen according to mailroom operations. The capacity of the mailing systems is lower than the maximum printing speed of the press. The only solution is to integrate more modules into the mailing system because faster modules are not available. Especially the inserting capacity is too small. One of the basic things that effects productivity is the right printing materials. To find the right ink, water and newsprint is important. At Alprint, continuous efforts have been made to find better printing materials. The influence of materials has been proven to be strong. The company has a close cooperation with the material suppliers and new materials are tested in trial runs. Because there are no adjustable ink zones in the anilox press, the only possible change across the pages is to adjust the water feed. This puts great demands on the quality of the damping water. It has been noted that the quality of the conditioned water may vary because the quality of the tap water occasionally varies. Since the paper reels are sorted according to the position in a set, the paper manufacturers are required to include clear markings of the position on the wrapper of the reels. 5.2 Ringier Print, Adligenswil, Switzerland Ringier Print Adligenswil AG is a newspaper printing plant situated near the town of Lucerne, Switzerland. The parent company is Ringier AG, which has several printing plants in different European countries. The Ringier AG employees 4477 people (year 1999) while 2800 of them work in Switzerland. The Adligenswil plant has 471 employees. The presses in Adligenswil print over 9,200,000 newspaper copies per week corresponding to 95 different printing jobs per week. The main products are the newspaper 'Blick', Sunday newspaper 'SonntagsBlick' and the morning newspaper 'Neue Luzerner Zeitung'. The printing capacity consists of a total of seven newspaper presses. Two Wifag OF 790 presses are equipped with satellite printing units and two Wifag OF 370 presses with 4-high printing units. An older MAN Uniman press with Y-type units is also in use. The mailroom consists of seven lines with a high inserting capacity. 5 Newspaper case studies © 2001 Ifra, Darmstadt Ifra Special Report 3.33 5.2.1 Personnel 5.2.2 Environment Two to three printers run each press with two helpers while the number of mailroom operators varies depending on the printing job and the inserts. The company has continuous training and the qualification level of the employees is assumed to be very high. The work is organized in teams and every team has a team leader. After a night shift the printing can be continued with an early day shift and a late day shift. No difference exists between the day and the night shifts. The feedback from the work is very important and it is given continuously. Both the pressroom and the mailroom are equipped with big bulletin boards. Information about production plans and schedules for the different presses is attached to the board. Key figures about production are plotted on colourful charts. With the help of these charts the employees can easily compare the trends in productivity between different time periods. Comparison can also be made against the productivity targets. The clarity of the task description is of utmost importance. Simplicity is an asset: the humans know how to perform their everyday jobs. Therefore, only the most important jobs are included in the checklist (of a certain job). The checklists are located in visible places in the production environment. If more instructions are needed, they can be found in a folder on the wall of the control room. Nowadays the personnel in the pressroom and in the mailroom are separated which means that in case of problems they cannot help each other. The capacity of the buffer between the press and mailroom is 140,000 copies per line. This buffer is used every now and then but the target is to avoid problems and run the production online – straight from the press to the mailroom. If the buffer is in use, a certain time is needed to empty the buffer system. This may delay the scheduled mailroom operations, and hence the start of the next job. The company has long traditions of implementing quality principles in production. Today the total quality management philosophy (TQM) covers all the production departments. There are plans to move from the bulletin boards to an intranet-based production planning and management system. Meetings are also arranged on a regular basis. The main productivity key figures of each production run are the average speed of the press, the speed of the mailroom and the waste figures in different categories. To reach a total quality management the whole personnel must be committed to the principles of the system. The system requires continuous improvement. The ISO 9000 is not enough as such, because it only defines that work is carried out according to documented principles. An advanced system is to use the EFQM Excellence Model because it covers both “enablers” (what an organisation does) and “results” (what it achieves). More information about the principles of this model is available in www.efqm.org. Generally the factors related to environment were not considered as important as the factors related to humans in the chase of maximum productivity. Nevertheless, the clarity of the plate identification system was ranked as very important. All page information comes from Zurich. The main workflow goes through four CTP lines, but the old system with films is also still in use. In the CTP system the name of the job, the job number, the process colour together with the plate cylinder identification in the press and the plate position on the cylinder are written to the plate, no bar code is used. Earlier a plate conveyor was in use between the plate room and the pressroom, but the present system is to lift the plates to a pallet on small wheels. In a normal situation the printer pushes the plate pallet to the pressroom and the plates are mounted to the press. Usually one printer waits in the plate room until the last couple of plates are ready and then carries the last plates straight to the printing unit. One important local feature is a back-up power system to guarantee a continuous plate production. There are often thunder and lightning storms in the mountain areas of Switzerland. The UPS (uninterruptable power supply) system also allows a controlled stop (without a web break) of the printing press in case the power supply is cut during a thunderstorm. In the basement area all the reel stands are equipped with separate splice preparing stands and automatic conveyor systems. With the help of the system one reel man is able to prepare the splice patterns for four reels per reelstand. During the press run the reels are changed automatically. After the reel has been changed the reelstand drops the empty core to a carriage, which then moves back to its waiting position. Thereafter a new reel – with a readymade splice on top of it – moves into the arm of the reelstand. The whole procedure is carried out automatically. This enables a high level of flexibility and the manning can be optimised. Web breaks occur randomly and the most common reason is “unknown”. The total amount of web breaks is 1.5 % but the target is below 1 % which corresponds to the Ifra demands. For constant recording of print quality, a mini-target system is in use. The mini-target is located on the newspaper page and copies are gathered after each 5000 or 10,000 impressions. Next day the print is analysed with the help of a CCD camera-based system. The output is print densities and register errors. 19 20 5 Newspaper case studies Ifra Special Report 3.33 © 2001 Ifra, Darmstadt 5.2.3 Equipment 5.2.4 Materials In the platemaking department the most important change was the implementation of the CTP lines. After this the number of prepress personnel decreased significantly. The film system is still needed for some jobs. FM screening is not used in the CTP production, because the plate durability is not good enough with very small dots. Also two different plate formats are in use which sometimes makes it hard to utilise the capacity of the different plate producing lines. Earlier there was a conveyor system between the reel storage and the reel preparing area. The system needed a lot of maintenance and, in the worst case, the system could be down exactly when more paper was needed. In order to minimise the amount of special maintenance work (especially in the night shift) the system was closed down. Now the reels are moved with standard trucks to the reel preparing area. Both satellites and 4-high printing units are in use at Ringier. Both types are assumed to be suitable for the present production. The machines are equipped with infeed units for each web and brush-type damping systems. The folders are highly automated. Afterwards, blanket washer systems were installed in both machine types. In the 4-high press one big brush cleans two blankets at a time and in the satellite press the system is a little bit more complex. No automatic colour and cut-off register control system exists. The drive system of the 4-high press is shaftless, which enables good circumferential register. In the lateral direction, the placement of the plates compensates for the average fan-out of the paper. Three operating consoles per press secure fast start-ups and allow continuous monitoring of the print quality during the run. About 20 % of the production goes through inserting. The inserts have been printed in advance either on the newspaper press or by a commercial press (in another location). The mailroom is quite advanced and, therefore, one person controls the production flow between different mailroom modules. Thanks to the buffer system the pressroom never stops because of the mailroom. The dimension tolerances of the plates are important to measure and document, since problems otherwise could occur in the plate register. A batch number is needed on the back of the plate to clarify problems. Ringier has entered into a close cooperation with the plate manufacturer and new tolerances have been set for both printing press types. In the reel storage there is a reserve of reels for 3-5 days of production. One paper mill is located very close to the printing plant, so new reels are available at short notice. In practice the differences between the newsprint grades are shown in the lateral register behaviour. If a new newsprint grade is coming into production, it must first be carefully tested with a small number of reels. After acceptance, a greater amount could be ordered and printed. In normal production standard newsprint, ink and fountain solution are used and do not radically alter the productivity. The type of blanket and the plate durability are more important factors. 6 Conclusions © 2001 Ifra, Darmstadt Ifra Special Report 3.33 6 Conclusions Optimising productivity in newspaper production is not an easy task. Newspaper production is not a continuous process but involves steps that need many personnel. For some phases, like constant run, less manpower is required. However, the timetable accuracy of the entire process and the reliability of the equipment are not high enough for a full optimisation of the resources. Also the last-minute changes can cause optimisation to fail. Despite the fact that the automation level has increased, the human influence is still great. Equipment is becoming more complex and both the machines and the operating systems require more knowledge from the operator. The role of training is becoming more important in the future. On the other side more user-friendly machines are needed, not just skilled people. Training was seen as the most critical factor based on the questionnaire. The lack of training was mentioned as one of the major reasons which restricted productivity. Training also plays an important role in increasing the flexibility of the use of the labour. Better training makes it possible for one person to manage several different tasks. Almost every company reported that the feedback to operators was organised, but the amount of feedback was reported to be insufficient. This shows an effort to achieve a more open environment for working. The existing reporting is not directed towards the workers but towards the management. The investment in a new press is so high that it should be in use both day and night. A night shift is very different from commercial production in a day shift. Timetables are tight and there are no possibilities for rescheduling. For this reason, productivity measurement in day and night shifts should be different. In night time the best measure for productivity is timetable accuracy, whereas in day shift it is the average production speed. Many things affect productivity. One small error in the prepress area may bring the whole production back to scratch. In practise it is impossible to take everything into account when making timetables. In other words, spare time must be integrated into the timetables. If an investment to the prepress equipment (for example CTP) changes the workflow, this could gain an indirect positive effect on the productivity of the press section. According to the questionnaire study the production is often late especially in the night shifts. Therefore, it is important in edition changes that the tasks are done efficiently. Each step should be clearly described in order to continue the production as soon as possible. The most important features are a clear task description and an easy recognition of plates. The influence of web breaks on productivity is important. The time lost for every web break is 15 to 30 minutes and this loss in time is impossible to catch up later on. Therefore, actions that are made to prevent web breaks have a direct impact on productivity. Inserting has a significant influence on productivity and it was considered to be one of the most critical bottlenecks in the mailroom. Insert sizes and materials have a direct impact on inserting speed. It seems that there are still lots of improvements to be made by the equipment manufacturers before inserting tasks can be carried out without risking total productivity. In general, mailroom capacity should be significantly higher than press capacity. Replacing the spot colours with process colours and the use of standard web lead of 4-high towers are some actions that can reduce the time loss of an edition change. The effect depends on the production and the press but when possible it can be significant. Presetting was listed as one of the most important technical features. The start-up waste can be reduced with hundreds of copies and the time saved in each edition change is several minutes. The influence of presetting increases with the amount of full colour pages. The data for presetting comes more and more from the RIP, but it is still a critical factor from the view of the control system. The average number of operating consoles was three. This means that there is not an individual operating console for every printer. With extra consoles the efficiency of start-ups could be improved. When technology improves and gets less expensive to purchase the amount of consoles can be increased. According to the questionnaire the most common actions to improve productivity in newspaper production are to install technical accessories, better organisation and standardisation of jobs, training of the personnel and more accurate monitoring. 21 22 7 Recommendations Ifra Special Report 3.33 7 Recommendations During the project it was found out that maximisation of productivity depends on very many subjects. In a printing plant the goal is not always to reach maximum speed or production of a given equipment. More important is to handle all the factors affecting the production workflow. The workflow at different stages of production must be optimised by controlling all the factors needed. As a brief conclusion of the project a list of recommendations is as follows: Recommendations – do's > Task descriptions must be clear and informative for every job position. > The organisation should be changed so that the commitment of the people to their work is increased. > Immediate feedback to personnel about production data; each department must be included in the TQM-system. > Constant and reliable follow-up of waste and web breaks is a must -> fast actions are needed when the key figures exceed the target levels. > The overrun must be monitored and limited. > Print jobs should be standardised (web leads, inking units, ...) if possible. > When printing materials are changed, only one new material should be tested at a time. > The capacity of the mailroom should be ensured – it must handle the capacity of the press in different production situations. Recommendations – don'ts > Decreasing the amount of waste must not be done by decreasing the quality of printing. > The role of training should not be underestimated in order to keep consistent quality. > The production speed should be carefully chosen: do not run lower speed than planned speed (without a clear reason). > The number of workers should be optimised, not minimised. Too few workers and a lot of disturbances could be a risky combination. > The lack of good maintenance will lead to unreliability of the equipment, which have a strong effect on productivity. > Investments in press accessories is not just buying the equipment – training of the staff and maintaining the device must not be forgotten. © 2001 Ifra, Darmstadt Appendix: The numbers of the questions refer to the bars in the figures © 2001 Ifra, Darmstadt Ifra Special Report 3.33 Appendix: The numbers of the questions refer to the bars in the figures Factors related to humans 11 12 13 14 15 16 17 18 19 10 11 12 13 14 15 What is the number of printers/mailroom operators? What is the qualification level of the crew (low, ..., high)? Is on-site training used? Is there difference between day and night shifts? Is work organized in teams? Is feedback constantly given to the operators? Does time pressure cause any troubles? Is task description of the humans clear? What is the number of humans changing the plates? What is the number of humans changing ink? What is the number of humans changing the web lead? What is the number of humans on folder? What is the reelchange waste? Is overrun monitored? Does shift change during the press run have an effect on productivity? 16 Do mailroom operations have an effect on the printing speed? 17 When problems occur does printing personel help in mailroom and vice versa? Factors related to environment 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 What is the typical number of webs What is the typical number of colours? What is the number of formers? What is the share between straight and collect runs? What is the number of turner bars? What is the average web lead length? What is the typical number of involved inkers? Is humidity controlled in the press room? Are there different quality categories in use? Do you have last minute changes? Are greybars used in the print? Do you use panorama plate? How much? Is the plate identification system clear to all? What is the typical number of plates to change? How often web lead is changed? How often ink is changed? How often folder is changed? How often paper type is changed? What is the most common reason for web breaks and it's % share? What is average time per web break? What is average cost per break? How many % of the run are late copies What are average late copy costs per hour? Who makes the decision when edition is printed? What is the average disturbance frequency in mailroom operations? What is the average disturbance recovery time in mailroom operations? Are there any reason when the press have to wait because of mailroom? Factors related to equipment 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 Are 4-high units suitable for your production? Are satellite units suitable for your production? What is the type of inking system? Is presetting in use? What is the type of dampening unit? Is post or predampening in use? Is damping solution chilled? What is the number of operating consoles? How far away is plate room located from the press? Is there a guide roller cleaning system in the press? Is there an automatic register control system in the press? Is there an automatic cut-off control system in the press? Are there any fan-out compensators in use? Is there a blanket washer system in the press? Is the press single or double around? Are there infeed device in each web? Is there a web up system in the press? What is the type of folder? Are there split reel arms in the reel stand? What is the automation level of the folder (low, ..., high)? Is dynamic plate change in use? How much of the production goes through inserting? Is addressing used? Are there any buffers between press and mailroom? 69 70 71 72 73 74 75 76 Does the quality of tap water vary? Does the quality of conditioned water vary? Specify your main newsprint grades (gsm, whiteness, etc). Specify type of ink. Specify type of plate (negative, positive, CTP). Specify type of blanket. How often blankets are changed? What is the average plate durability? Factors related to materials 23
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