YOUNG PERSON’S ACHIEVEMENT AWARD
SPONSORED BY MORRISON UTILITY SERVICES
RHIANNON WILLIAMS
WINNER
PERFORMANCE IMPROVEMENT
ASSISTANT, WALES & WEST UTILITIES
C A R LY G I L C H R I S T
HEAD OF COMMERCIAL, FULCRUM
At just 28, Carly is living proof
of the career potential the gas
industry offers for talented
people with commitment, drive
and ambition. A Business and
Management graduate from
Sheffield Hallam University, Carly
first joined independent utility
connections company Fulcrum as
an intern while completing her
studies.
contractors. Having seen what she was
When she finished her degree, Carly
capable of, Fulcrum then chose her to
became the first recruit on Fulcrum’s
manage a primary contractor delivering
graduate entry scheme as a Graduate
across all projects in the Midlands
Business Analyst. Making the most
and Scotland.
of the scheme, Carly was able to
move around the
Having
company, picking up
successfully led
vital experience in
negotiations for
marketing, product
I’ve always had a strong
a £26 million gas
development and gas
delivery contract,
interest
in
engineering
installation projects.
Carly is now at
and I wanted to work in
the forefront of
Carly’s systematic
building or development. the company’s
input into robust
efforts to
process redesign,
take direct
regulation compliance
control of its
and adherence to
implementation though a model
best practice was a major contributor to
managed directly by her.
Fulcrum achieving the BSI PAS 55 Asset
Management Certification.
Five years after joining Fulcrum as a
graduate, she joined the executive board
Six months into her graduate programme
of Fulcrum’s connections business in
in 2011, Carly’s emerging reputation as a
2014 as Head of Commercial and is now
tough but fair negotiator saw her cherrysteering the company towards taking
picked to lead on a new £2 million gas
direct control of connection delivery
delivery framework agreement with key
10
RUNNERS UP
through its own installation workforce.
Carly said: “I’ve always had a strong
interest in engineering and I wanted
to work in building or development. As
a young woman fresh from university,
it has been challenging working in a
traditionally male-dominated industry,
but I have earned the respect of
my peers by keeping my promises,
demonstrating I know my stuff and
delivering consistently.”
The driving force behind
Wales & West Utilities’
(WWU) innovative approach
to improving the stakeholder
engagement process for
mains replacement projects,
Rhiannon has delivered
tangible benefits leading to
enhanced customer and stakeholder experiences.
MORRISON UTILITY
SERVICES
Proud to sponsor the
Gas Industry Awards
2015
Following a review of WWU’s approach, Rhiannon developed
a robust, comprehensive and up to date engagement strategy
that ensures a broad and inclusive range of stakeholders
are involved prior to and during the project lifecycle. She
also developed and implemented a weekly progress update
process, which allows for issues to be raised and solutions to
be jointly agreed as the project is ongoing. Rhiannon’s method
has seen superb results with the pilot project being completed
ahead of time with zero complaints, two commendations and
outstanding feedback from customers.
SAM WILSON
SENIOR PROJECT MANAGER – INNOVATION
AND TECHNOLOGY, SGN LTD
At just 29, Sam is a natural
manager and innovator with
the energy and technical
know-how to deliver two
big Ofgem-funded robotics
projects in 2014.
Within SGN, Sam made
the rapid progression from
Technical Management Trainee to Senior Project Manager in
the innovation and technology team in just four years. He won
the Innovation Institute’s NEF Innovator of the Year 2014 in
recognition of his phenomenal achievements and against stiff
competition from people in every business sector.
We provide a full range of services on low,
intermediate and medium pressure distribution
and high-pressure transmission networks.
This includes above ground installations as well
as emergency and meter services with our team
of service engineers.
Following the success of his first two robotics projects, Sam
is now heading up the development of a more advanced
£7.4 million robotics system 90 per cent funded by SGN’s
successful submission to Ofgem’s inaugural Network
Innovation Competition.
GAS INDUSTRY AWARDS 2015
CELEBRATING THE BEST OF THE BEST IN THE GAS INDUSTRY11