Special Risk Factors Funds closed to fund switches and new investments FL Active Protector 70 AL FL Active Protector 80 AL FL First State Global Emerging Market Leaders AL Risk Category A. Currency Risk B. Emerging Markets C. Smaller Companies D. Income Funds E. Specialist Sector Funds Charges F. Property G. Offshore Investment Funds Balanced Managed I. Unit Trust Funds J. Funds Designed to Provide Protection 4 Cautious Managed Very Adventurous H. Bond Funds Risks 4 4 4 One-off Initial Charge (%) Additional yearly fund charge (%) 0.00 0.30 0.00 0.72 0.00 0.30 Friends Life FLC With Profits* Cautious Managed 4 4 0.00 4 0.00 0.76 4 Friends Life FLC With Profits Income* Balanced Managed 4 4 4 0.00 0.20 FL JPM UK Dynamic AL Adventurous 0.20 * For the With Profits funds, the figure shown is not a fund related charge, but reflects the effect of deductions which cover commission, expenses and other adjustments. If you are invested in either of the With Profits funds, you cannot invest in the other With Profits fund under the same Bond. If you are already invested in a With Profits fund, you can add extra investments to that fund. Switching your Bond’s investment from the With Profits Fund to the With Profits Income Fund, and vice versa, is also allowed. For more information please speak to your financial adviser, who may charge you for any advice provided. If you do not currently have a financial adviser, you can find one through www.unbiased.co.uk Friends Life, PO Box 1810, Bristol, BS99 5SN. Telephone number 0117 989 9000. Friends Life Services Limited An incorporated company limited by shares and registered in England and Wales, number 3424940. Registered office: Pixham End, Dorking, Surrey RH4 1QA. Authorised and regulated by the Financial Conduct Authority. Telephone calls may be recorded. Friends Life is a registered trade mark of the Friends Life group. AIBSRCHGAAN 24/03/2014 (42417) Friends Life Investment BOND SPECIAL RISKS AND ADDITIONAL FUND CHARGES Please ensure you read this document in conjunction with your personal illustration, Fund Guide and Key Features document for your Bond. We recommend that you speak to your financial adviser to find out more, but you may be charged for any advice provided. Important Information The value of investments can fall as well as rise and is not guaranteed – this means you could get back less than you invest. Some funds carry particular risks because of the type of assets they invest in. An explanation of the Risk Categories and any Special Risks which may apply to each fund can be found in your Fund Guide. We grade investment funds on a scale of Very Cautious to Very Adventurous with Very Cautious being the lowest and Very Adventurous the highest level of risk. It is important that you look up the risk category for each fund and do not rely on the fund name as this may contain the same words as one of our other defined risk categories. Please ask your financial adviser for more details on Risk Categories. The value of overseas investments can fall as well as rise purely on account of exchange rate fluctuations. Friends Life reserves the right to delay any transactions in the funds, such as surrenders or switches. This could happen, for example, when dealings on a stock market exchange are suspended. The delay could last up to one month or, for funds that invest in property, up to six months to allow property to be sold if necessary. In unusual or exceptional circumstances we may extend these periods for as long as is necessary and we think is fair to the policyholders invested in the fund. We would later process any delayed transaction using the unit price at the time the transaction takes place, not the date that it was requested. Please see your policy booklet for further details. The value of properties held in any property fund is generally a matter of a valuer’s opinion and not fact. From time to time valuations within property funds are carried out by independent chartered surveyors. Charges The table below shows any One-Off Initial Charges or Additional Yearly Fund Charges that may be applicable to your investment in that fund. These charges are in addition to the Yearly Management Charge and other product charges which are described in the product literature. The charges shown are correct at the time of going to print – please be aware that they can change. Fund charges can vary depending on the funds chosen. If the growth of your selected fund(s) does not cover the charges, you will get back less than you invested. The One-Off Initial Charge is applied when you invest in, or switch into, a fund. The charges will reduce the potential for growth. The Additional Yearly Fund Charge includes fund expenses. Fund expenses are the costs associated with running the investment funds that cannot be directly associated with the fund management process. They include costs such as: audit fees, depository/trust fees, price publication fees, custody fees and statutory accounts preparation fees. External Funds When Friends Life adds funds to the External Fund range, we set up a ‘mirror fund’ which invests in the same underlying external fund. The performance and unit price will not be the same. Friends Life will set the starting price of a fund, then the price of the mirror fund will evolve over time in a different way to the underlying external fund. The fund prices will evolve differently due to a number of factors which include the difference in charges applied to the funds, the time taken to buy or sell holdings in such investment funds which are managed externally, any deductions for Life taxation and the mirror fund may hold a greater amount of cash for certain periods of time. Cash held in the fund will reduce the potential for growth. The difference in unit prices will affect quoted performance of the mirror fund compared to the underlying external fund. How costs of buying and selling assets may affect your unit price The unit price(s) of a fund will take into account the costs of buying or selling assets of the fund, e.g. dealing costs and taxes. Funds use different methods to reflect these costs, e.g. a dilution levy – a transaction charge which may be made by the underlying fund manager. The price allocated to transactions will depend on whether the fund is buying or selling assets, either on a given date or over the longer-term. Two valuations of each of our funds are made at every valuation point. One takes into account the prices at which the assets could be bought and the associated purchase costs. This is the ‘purchase valuation’. The other is the ‘sale valuation’, and reflects the prices and costs of selling assets. We monitor cash flows of our funds to set the unit price either on a purchase valuation or a sale valuation basis. The difference between a purchase and a sale valuation can vary and may be significant. This means you may get back less than you expect, especially with regard to property funds where the difference could exceed 7%. You can get more information from ‘Our unit-linked principles and practices’ document which is available from our website www.friendslife.co.uk. Special Risk Factors Fund Name Risk Category A. Currency Risk B. Emerging Markets C. Smaller Companies D. Income Funds E. Specialist Sector Funds Charges F. Property G. Offshore Investment Funds H. Bond Funds Risks I. Unit Trust Funds J. Funds Designed to Provide Protection One-off Initial Charge (%) Additional yearly fund charge (%) 0.00 0.02 0.00 0.00 0.00 0.00 Friends Life Funds FL Asia Pacific ex Japan Equities AL Very Adventurous FL Defensive Distribution AL Cautious Managed 4 4 Balanced Managed 4 FL Cash AL* FL Deferred Distribution AL FL Distribution AL FL Ethical Distribution AL FL Europe ex UK Equities AL FL Fixed Interest AL FL Global Distribution AL FL Global Equities AL FL Global Managed AL Balanced Managed Balanced Managed Adventurous Adventurous Adventurous FL Index Linked AL Cautious Managed FL Managed AL Balanced Managed FL Monthly Distribution AL FL Monthly High Yield Distribution AL FL Monthly Sterling Corporate Bond AL FL North America Equities AL FL Property AL FL Reserve AL FL Sterling Corporate Bond AL FL UK Equity AL FL UK Tracker AL 0.00 4 4 0.00 4 0.00 4 0.00 4 Cautious Managed Balanced Managed Balanced Managed FL Japan Equities AL 4 Very Cautious FL High Yield Distribution AL FL Higher Income AL 4 0.00 4 4 4 4 4 4 0.00 4 Adventurous Very Adventurous 0.00 4 4 4 4 4 4 4 Balanced Managed 4 4 Balanced Managed Adventurous 4 4 Balanced Managed 4 Cautious Managed 0.12 0.00 0.00 0.03 0.00 0.00 0.00 0.00 0.00 0.00 0.01 0.00 0.04 0.00 Balanced Managed 0.11 0.00 0.00 4 4 0.00 0.00 0.00 4 0.01 0.00 0.00 Balanced Managed 0.02 0.10 0.00 4 0.00 0.00 0.00 4 0.06 0.00 0.00 0.02 Adventurous 4 0.00 0.00 Adventurous 4 0.00 0.00 *Note: While investments in Cash/Money Market funds are lower risk relative to other investment categories they do not totally guarantee your capital. Certain scenarios could cause some loss of capital, for example: • If interest rates rise, the market value of certain types of instruments held in the fund will drop. • If an organisation the fund invests in defaults, it could mean that only a proportion of the value of an investment is recovered. • In very low interest rate environments the interest earned by certain instruments held by the fund could mean that fund growth is lower than fund and product charges applied. Special Risk Factors Fund Name Risk Category A. Currency Risk B. Emerging Markets C. Smaller Companies D. Income Funds E. Specialist Sector Funds Charges F. Property G. Offshore Investment Funds H. Bond Funds Risks I. Unit Trust Funds J. Funds Designed to Provide Protection One-off Initial Charge (%) Additional yearly fund charge (%) 4 0.00 1.20 4 0.00 1.34 4 0.00 1.11 4 4 0.00 0.96 4 4 0.00 1.04 4 0.00 0.30 4 0.00 0.74 4 0.00 0.59 External Funds FL Architas MA Active Dynamic AL Adventurous 4 4 4 FL Architas MA Active Growth AL Adventurous 4 4 4 FL Architas MA Active Intermediate Income AL Balanced Managed 4 4 4 FL Architas MA Active Moderate Income AL Cautious Managed 4 4 FL Architas MA Active Progressive AL Balanced Managed 4 4 4 Adventurous 4 4 4 4 4 (previously FL Architas Multi-Manager Dynamic AL) (previously FL Architas Multi-Manager Growth AL) (previously FL Architas Multi-Manager Income AL) (previously FL Architas Multi-Manager Cautious Income AL) (previously FL Architas Multi-Manager Balanced AL) FL AXA Framlington American Growth AL FL AXA Framlington Biotech AL 4 4 4 Adventurous 4 FL AXA Framlington European AL Adventurous 4 FL AXA Framlington Financial AL Adventurous 4 4 4 4 4 0.00 0.62 FL AXA Framlington Global Technology AL Adventurous 4 4 4 4 4 0.00 0.78 Adventurous 4 4 4 4 4 Very Adventurous 0.00 4 4 4 4 0.00 0.91 Adventurous 4 4 4 4 0.00 0.19 FL AXA Framlington Managed Income Bond AL Adventurous 4 4 4 4 4 0.00 0.36 FL AXA Framlington Monthly Income AL Adventurous 4 4 4 4 4 0.00 0.55 FL AXA Framlington UK Growth AL Adventurous 4 4 4 0.00 0.72 FL AXA Framlington Health AL FL AXA Framlington Japan AL FL AXA Framlington Managed Balanced AL 4 4 Special Risk Factors Fund Name Risk Category A. Currency Risk B. Emerging Markets C. Smaller Companies D. Income Funds E. Specialist Sector Funds 0.53 Charges F. Property G. Offshore Investment Funds H. Bond Funds Risks I. Unit Trust Funds J. Funds Designed to Provide Protection One-off Initial Charge (%) Additional yearly fund charge (%) External Funds FL AXA Framlington UK Select Opportunities AL Adventurous 4 4 4 0.00 0.64 FL AXA Framlington UK Smaller Companies AL Adventurous 4 4 4 0.00 0.71 Balanced Managed 4 0.00 0.27 Balanced Managed 0.00 0.14 Cautious Managed 0.00 0.16 Balanced Managed 0.00 0.25 0.00 0.48 4 0.00 0.29 0.00 0.85 0.00 0.75 4 0.00 0.74 4 0.00 0.50 0.00 0.32 0.50 FL AXA Global High Income AL FL AXA Sterling Long Corporate Bond AL FL AXA Sterling Long Gilt AL FL AXA Sterling Strategic Bond AL FL Baillie Gifford Managed AL FL Baillie Gifford UK Equity Alpha AL FL Fidelity European AL FL Henderson Emerging Markets Opportunities AL FL JPM UK Strategic Growth AL FL Newton Continental European AL FL Newton Higher Income AL Adventurous 4 Adventurous 4 4 4 4 Very Adventurous 4 4 4 Adventurous Adventurous 4 4 Adventurous Cautious Managed FL Newton Oriental AL 4 4 Adventurous FL Newton International Bond AL FL Newton Managed AL 4 4 4 4 4 4 4 0.00 4 4 Adventurous 4 4 4 0.00 Very Adventurous 4 4 4 0.00 0.41 0.45 Special Risk Factors Fund Name Risk Category A. Currency Risk B. Emerging Markets C. Smaller Companies D. Income Funds E. Specialist Sector Funds Charges F. Property G. Offshore Investment Funds H. Bond Funds Risks I. Unit Trust Funds J. Funds Designed to Provide Protection One-off Initial Charge (%) Additional yearly fund charge (%) 0.00 0.02 0.00 0.00 0.00 0.00 Friends Life Funds FL Asia Pacific ex Japan Equities AL Very Adventurous FL Defensive Distribution AL Cautious Managed 4 4 Balanced Managed 4 FL Cash AL* FL Deferred Distribution AL FL Distribution AL FL Ethical Distribution AL FL Europe ex UK Equities AL FL Fixed Interest AL FL Global Distribution AL FL Global Equities AL FL Global Managed AL Balanced Managed Balanced Managed Adventurous Adventurous Adventurous FL Index Linked AL Cautious Managed FL Managed AL Balanced Managed FL Monthly Distribution AL FL Monthly High Yield Distribution AL FL Monthly Sterling Corporate Bond AL FL North America Equities AL FL Property AL FL Reserve AL FL Sterling Corporate Bond AL FL UK Equity AL FL UK Tracker AL 0.00 4 4 0.00 4 0.00 4 0.00 4 Cautious Managed Balanced Managed Balanced Managed FL Japan Equities AL 4 Very Cautious FL High Yield Distribution AL FL Higher Income AL 4 0.00 4 4 4 4 4 4 0.00 4 Adventurous Very Adventurous 0.00 4 4 4 4 4 4 4 Balanced Managed 4 4 Balanced Managed Adventurous 4 4 Balanced Managed 4 Cautious Managed 0.12 0.00 0.00 0.03 0.00 0.00 0.00 0.00 0.00 0.00 0.01 0.00 0.04 0.00 Balanced Managed 0.11 0.00 0.00 4 4 0.00 0.00 0.00 4 0.01 0.00 0.00 Balanced Managed 0.02 0.10 0.00 4 0.00 0.00 0.00 4 0.06 0.00 0.00 0.02 Adventurous 4 0.00 0.00 Adventurous 4 0.00 0.00 *Note: While investments in Cash/Money Market funds are lower risk relative to other investment categories they do not totally guarantee your capital. Certain scenarios could cause some loss of capital, for example: • If interest rates rise, the market value of certain types of instruments held in the fund will drop. • If an organisation the fund invests in defaults, it could mean that only a proportion of the value of an investment is recovered. • In very low interest rate environments the interest earned by certain instruments held by the fund could mean that fund growth is lower than fund and product charges applied. Special Risk Factors Fund Name Risk Category A. Currency Risk B. Emerging Markets C. Smaller Companies D. Income Funds E. Specialist Sector Funds Charges F. Property G. Offshore Investment Funds H. Bond Funds Risks I. Unit Trust Funds J. Funds Designed to Provide Protection One-off Initial Charge (%) Additional yearly fund charge (%) 4 0.00 1.20 4 0.00 1.34 4 0.00 1.11 4 4 0.00 0.96 4 4 0.00 1.04 4 0.00 0.30 4 0.00 0.74 4 0.00 0.59 External Funds FL Architas MA Active Dynamic AL Adventurous 4 4 4 FL Architas MA Active Growth AL Adventurous 4 4 4 FL Architas MA Active Intermediate Income AL Balanced Managed 4 4 4 FL Architas MA Active Moderate Income AL Cautious Managed 4 4 FL Architas MA Active Progressive AL Balanced Managed 4 4 4 Adventurous 4 4 4 4 4 (previously FL Architas Multi-Manager Dynamic AL) (previously FL Architas Multi-Manager Growth AL) (previously FL Architas Multi-Manager Income AL) (previously FL Architas Multi-Manager Cautious Income AL) (previously FL Architas Multi-Manager Balanced AL) FL AXA Framlington American Growth AL FL AXA Framlington Biotech AL 4 4 4 Adventurous 4 FL AXA Framlington European AL Adventurous 4 FL AXA Framlington Financial AL Adventurous 4 4 4 4 4 0.00 0.62 FL AXA Framlington Global Technology AL Adventurous 4 4 4 4 4 0.00 0.78 Adventurous 4 4 4 4 4 Very Adventurous 0.00 4 4 4 4 0.00 0.91 Adventurous 4 4 4 4 0.00 0.19 FL AXA Framlington Managed Income Bond AL Adventurous 4 4 4 4 4 0.00 0.36 FL AXA Framlington Monthly Income AL Adventurous 4 4 4 4 4 0.00 0.55 FL AXA Framlington UK Growth AL Adventurous 4 4 4 0.00 0.72 FL AXA Framlington Health AL FL AXA Framlington Japan AL FL AXA Framlington Managed Balanced AL 4 4 Special Risk Factors Fund Name Risk Category A. Currency Risk B. Emerging Markets C. Smaller Companies D. Income Funds E. Specialist Sector Funds 0.53 Charges F. Property G. Offshore Investment Funds H. Bond Funds Risks I. Unit Trust Funds J. Funds Designed to Provide Protection One-off Initial Charge (%) Additional yearly fund charge (%) External Funds FL AXA Framlington UK Select Opportunities AL Adventurous 4 4 4 0.00 0.64 FL AXA Framlington UK Smaller Companies AL Adventurous 4 4 4 0.00 0.71 Balanced Managed 4 0.00 0.27 Balanced Managed 0.00 0.14 Cautious Managed 0.00 0.16 Balanced Managed 0.00 0.25 0.00 0.48 4 0.00 0.29 0.00 0.85 0.00 0.75 4 0.00 0.74 4 0.00 0.50 0.00 0.32 0.50 FL AXA Global High Income AL FL AXA Sterling Long Corporate Bond AL FL AXA Sterling Long Gilt AL FL AXA Sterling Strategic Bond AL FL Baillie Gifford Managed AL FL Baillie Gifford UK Equity Alpha AL FL Fidelity European AL FL Henderson Emerging Markets Opportunities AL FL JPM UK Strategic Growth AL FL Newton Continental European AL FL Newton Higher Income AL Adventurous 4 Adventurous 4 4 4 4 Very Adventurous 4 4 4 Adventurous Adventurous 4 4 Adventurous Cautious Managed FL Newton Oriental AL 4 4 Adventurous FL Newton International Bond AL FL Newton Managed AL 4 4 4 4 4 4 4 0.00 4 4 Adventurous 4 4 4 0.00 Very Adventurous 4 4 4 0.00 0.41 0.45 Special Risk Factors Fund Name Risk Category A. Currency Risk B. Emerging Markets C. Smaller Companies D. Income Funds E. Specialist Sector Funds Charges F. Property G. Offshore Investment Funds H. Bond Funds Risks I. Unit Trust Funds J. Funds Designed to Provide Protection One-off Initial Charge (%) Additional yearly fund charge (%) 0.00 0.02 0.00 0.00 0.00 0.00 Friends Life Funds FL Asia Pacific ex Japan Equities AL Very Adventurous FL Defensive Distribution AL Cautious Managed 4 4 Balanced Managed 4 FL Cash AL* FL Deferred Distribution AL FL Distribution AL FL Ethical Distribution AL FL Europe ex UK Equities AL FL Fixed Interest AL FL Global Distribution AL FL Global Equities AL FL Global Managed AL Balanced Managed Balanced Managed Adventurous Adventurous Adventurous FL Index Linked AL Cautious Managed FL Managed AL Balanced Managed FL Monthly Distribution AL FL Monthly High Yield Distribution AL FL Monthly Sterling Corporate Bond AL FL North America Equities AL FL Property AL FL Reserve AL FL Sterling Corporate Bond AL FL UK Equity AL FL UK Tracker AL 0.00 4 4 0.00 4 0.00 4 0.00 4 Cautious Managed Balanced Managed Balanced Managed FL Japan Equities AL 4 Very Cautious FL High Yield Distribution AL FL Higher Income AL 4 0.00 4 4 4 4 4 4 0.00 4 Adventurous Very Adventurous 0.00 4 4 4 4 4 4 4 Balanced Managed 4 4 Balanced Managed Adventurous 4 4 Balanced Managed 4 Cautious Managed 0.12 0.00 0.00 0.03 0.00 0.00 0.00 0.00 0.00 0.00 0.01 0.00 0.04 0.00 Balanced Managed 0.11 0.00 0.00 4 4 0.00 0.00 0.00 4 0.01 0.00 0.00 Balanced Managed 0.02 0.10 0.00 4 0.00 0.00 0.00 4 0.06 0.00 0.00 0.02 Adventurous 4 0.00 0.00 Adventurous 4 0.00 0.00 *Note: While investments in Cash/Money Market funds are lower risk relative to other investment categories they do not totally guarantee your capital. Certain scenarios could cause some loss of capital, for example: • If interest rates rise, the market value of certain types of instruments held in the fund will drop. • If an organisation the fund invests in defaults, it could mean that only a proportion of the value of an investment is recovered. • In very low interest rate environments the interest earned by certain instruments held by the fund could mean that fund growth is lower than fund and product charges applied. Special Risk Factors Fund Name Risk Category A. Currency Risk B. Emerging Markets C. Smaller Companies D. Income Funds E. Specialist Sector Funds Charges F. Property G. Offshore Investment Funds H. Bond Funds Risks I. Unit Trust Funds J. Funds Designed to Provide Protection One-off Initial Charge (%) Additional yearly fund charge (%) 4 0.00 1.20 4 0.00 1.34 4 0.00 1.11 4 4 0.00 0.96 4 4 0.00 1.04 4 0.00 0.30 4 0.00 0.74 4 0.00 0.59 External Funds FL Architas MA Active Dynamic AL Adventurous 4 4 4 FL Architas MA Active Growth AL Adventurous 4 4 4 FL Architas MA Active Intermediate Income AL Balanced Managed 4 4 4 FL Architas MA Active Moderate Income AL Cautious Managed 4 4 FL Architas MA Active Progressive AL Balanced Managed 4 4 4 Adventurous 4 4 4 4 4 (previously FL Architas Multi-Manager Dynamic AL) (previously FL Architas Multi-Manager Growth AL) (previously FL Architas Multi-Manager Income AL) (previously FL Architas Multi-Manager Cautious Income AL) (previously FL Architas Multi-Manager Balanced AL) FL AXA Framlington American Growth AL FL AXA Framlington Biotech AL 4 4 4 Adventurous 4 FL AXA Framlington European AL Adventurous 4 FL AXA Framlington Financial AL Adventurous 4 4 4 4 4 0.00 0.62 FL AXA Framlington Global Technology AL Adventurous 4 4 4 4 4 0.00 0.78 Adventurous 4 4 4 4 4 Very Adventurous 0.00 4 4 4 4 0.00 0.91 Adventurous 4 4 4 4 0.00 0.19 FL AXA Framlington Managed Income Bond AL Adventurous 4 4 4 4 4 0.00 0.36 FL AXA Framlington Monthly Income AL Adventurous 4 4 4 4 4 0.00 0.55 FL AXA Framlington UK Growth AL Adventurous 4 4 4 0.00 0.72 FL AXA Framlington Health AL FL AXA Framlington Japan AL FL AXA Framlington Managed Balanced AL 4 4 Special Risk Factors Fund Name Risk Category A. Currency Risk B. Emerging Markets C. Smaller Companies D. Income Funds E. Specialist Sector Funds 0.53 Charges F. Property G. Offshore Investment Funds H. Bond Funds Risks I. Unit Trust Funds J. Funds Designed to Provide Protection One-off Initial Charge (%) Additional yearly fund charge (%) External Funds FL AXA Framlington UK Select Opportunities AL Adventurous 4 4 4 0.00 0.64 FL AXA Framlington UK Smaller Companies AL Adventurous 4 4 4 0.00 0.71 Balanced Managed 4 0.00 0.27 Balanced Managed 0.00 0.14 Cautious Managed 0.00 0.16 Balanced Managed 0.00 0.25 0.00 0.48 4 0.00 0.29 0.00 0.85 0.00 0.75 4 0.00 0.74 4 0.00 0.50 0.00 0.32 0.50 FL AXA Global High Income AL FL AXA Sterling Long Corporate Bond AL FL AXA Sterling Long Gilt AL FL AXA Sterling Strategic Bond AL FL Baillie Gifford Managed AL FL Baillie Gifford UK Equity Alpha AL FL Fidelity European AL FL Henderson Emerging Markets Opportunities AL FL JPM UK Strategic Growth AL FL Newton Continental European AL FL Newton Higher Income AL Adventurous 4 Adventurous 4 4 4 4 Very Adventurous 4 4 4 Adventurous Adventurous 4 4 Adventurous Cautious Managed FL Newton Oriental AL 4 4 Adventurous FL Newton International Bond AL FL Newton Managed AL 4 4 4 4 4 4 4 0.00 4 4 Adventurous 4 4 4 0.00 Very Adventurous 4 4 4 0.00 0.41 0.45 Special Risk Factors Funds closed to fund switches and new investments FL Active Protector 70 AL FL Active Protector 80 AL FL First State Global Emerging Market Leaders AL Risk Category A. Currency Risk B. Emerging Markets C. Smaller Companies D. Income Funds E. Specialist Sector Funds Charges F. Property G. Offshore Investment Funds Balanced Managed I. Unit Trust Funds J. Funds Designed to Provide Protection 4 Cautious Managed Very Adventurous H. Bond Funds Risks 4 4 4 One-off Initial Charge (%) Additional yearly fund charge (%) 0.00 0.30 0.00 0.72 0.00 0.30 Friends Life FLC With Profits* Cautious Managed 4 4 0.00 4 0.00 0.76 4 Friends Life FLC With Profits Income* Balanced Managed 4 4 4 0.00 0.20 FL JPM UK Dynamic AL Adventurous 0.20 * For the With Profits funds, the figure shown is not a fund related charge, but reflects the effect of deductions which cover commission, expenses and other adjustments. If you are invested in either of the With Profits funds, you cannot invest in the other With Profits fund under the same Bond. If you are already invested in a With Profits fund, you can add extra investments to that fund. Switching your Bond’s investment from the With Profits Fund to the With Profits Income Fund, and vice versa, is also allowed. For more information please speak to your financial adviser, who may charge you for any advice provided. If you do not currently have a financial adviser, you can find one through www.unbiased.co.uk Friends Life, PO Box 1810, Bristol, BS99 5SN. Telephone number 0117 989 9000. Friends Life Services Limited An incorporated company limited by shares and registered in England and Wales, number 3424940. Registered office: Pixham End, Dorking, Surrey RH4 1QA. Authorised and regulated by the Financial Conduct Authority. Telephone calls may be recorded. Friends Life is a registered trade mark of the Friends Life group. AIBSRCHGAAN 24/03/2014 (42417) Friends Life Investment BOND SPECIAL RISKS AND ADDITIONAL FUND CHARGES Please ensure you read this document in conjunction with your personal illustration, Fund Guide and Key Features document for your Bond. We recommend that you speak to your financial adviser to find out more, but you may be charged for any advice provided. Important Information The value of investments can fall as well as rise and is not guaranteed – this means you could get back less than you invest. Some funds carry particular risks because of the type of assets they invest in. An explanation of the Risk Categories and any Special Risks which may apply to each fund can be found in your Fund Guide. We grade investment funds on a scale of Very Cautious to Very Adventurous with Very Cautious being the lowest and Very Adventurous the highest level of risk. It is important that you look up the risk category for each fund and do not rely on the fund name as this may contain the same words as one of our other defined risk categories. Please ask your financial adviser for more details on Risk Categories. The value of overseas investments can fall as well as rise purely on account of exchange rate fluctuations. Friends Life reserves the right to delay any transactions in the funds, such as surrenders or switches. This could happen, for example, when dealings on a stock market exchange are suspended. The delay could last up to one month or, for funds that invest in property, up to six months to allow property to be sold if necessary. In unusual or exceptional circumstances we may extend these periods for as long as is necessary and we think is fair to the policyholders invested in the fund. We would later process any delayed transaction using the unit price at the time the transaction takes place, not the date that it was requested. Please see your policy booklet for further details. The value of properties held in any property fund is generally a matter of a valuer’s opinion and not fact. From time to time valuations within property funds are carried out by independent chartered surveyors. Charges The table below shows any One-Off Initial Charges or Additional Yearly Fund Charges that may be applicable to your investment in that fund. These charges are in addition to the Yearly Management Charge and other product charges which are described in the product literature. The charges shown are correct at the time of going to print – please be aware that they can change. Fund charges can vary depending on the funds chosen. If the growth of your selected fund(s) does not cover the charges, you will get back less than you invested. The One-Off Initial Charge is applied when you invest in, or switch into, a fund. The charges will reduce the potential for growth. The Additional Yearly Fund Charge includes fund expenses. Fund expenses are the costs associated with running the investment funds that cannot be directly associated with the fund management process. They include costs such as: audit fees, depository/trust fees, price publication fees, custody fees and statutory accounts preparation fees. External Funds When Friends Life adds funds to the External Fund range, we set up a ‘mirror fund’ which invests in the same underlying external fund. The performance and unit price will not be the same. Friends Life will set the starting price of a fund, then the price of the mirror fund will evolve over time in a different way to the underlying external fund. The fund prices will evolve differently due to a number of factors which include the difference in charges applied to the funds, the time taken to buy or sell holdings in such investment funds which are managed externally, any deductions for Life taxation and the mirror fund may hold a greater amount of cash for certain periods of time. Cash held in the fund will reduce the potential for growth. The difference in unit prices will affect quoted performance of the mirror fund compared to the underlying external fund. How costs of buying and selling assets may affect your unit price The unit price(s) of a fund will take into account the costs of buying or selling assets of the fund, e.g. dealing costs and taxes. Funds use different methods to reflect these costs, e.g. a dilution levy – a transaction charge which may be made by the underlying fund manager. The price allocated to transactions will depend on whether the fund is buying or selling assets, either on a given date or over the longer-term. Two valuations of each of our funds are made at every valuation point. One takes into account the prices at which the assets could be bought and the associated purchase costs. This is the ‘purchase valuation’. The other is the ‘sale valuation’, and reflects the prices and costs of selling assets. We monitor cash flows of our funds to set the unit price either on a purchase valuation or a sale valuation basis. The difference between a purchase and a sale valuation can vary and may be significant. This means you may get back less than you expect, especially with regard to property funds where the difference could exceed 7%. You can get more information from ‘Our unit-linked principles and practices’ document which is available from our website www.friendslife.co.uk. Funds closed to fund switches and new investments FL Active Protector 70 AL FL Active Protector 80 AL Risk Category Cautious Managed Friends Life FLC With Profits* Very Adventurous FL First State Global Emerging Market Leaders AL FL JPM UK Dynamic AL A. Currency Risk B. Emerging Markets Special Risk Factors C. Smaller Companies D. Income Funds E. Specialist Sector Funds F. Property G. Offshore Investment Funds H. Bond Funds Risks I. Unit Trust Funds Balanced Managed J. Funds Designed to Provide Protection 4 Cautious Managed Balanced Managed Friends Life FLC With Profits Income* 4 4 Charges One-off Initial Charge (%) 0.00 0.00 4 4 4 0.00 0.00 4 Adventurous 4 0.00 4 4 0.00 4 Additional yearly fund charge (%) 0.30 0.30 0.72 0.76 0.20 0.20 * For the With Profits funds, the figure shown is not a fund related charge, but reflects the effect of deductions which cover commission, expenses and other adjustments. If you are invested in either of the With Profits funds, you cannot invest in the other With Profits fund under the same Bond. If you are already invested in a With Profits fund, you can add extra investments to that fund. Switching your Bond’s investment from the With Profits Fund to the With Profits Income Fund, and vice versa, is also allowed. For more information please speak to your financial adviser, who may charge you for any advice provided. If you do not currently have a financial adviser, you can find one through www.unbiased.co.uk Friends Life, PO Box 1810, Bristol, BS99 5SN. Telephone number 0117 989 9000. Friends Life Services Limited An incorporated company limited by shares and registered in England and Wales, number 3424940. Registered office: Pixham End, Dorking, Surrey RH4 1QA. Authorised and regulated by the Financial Conduct Authority. Telephone calls may be recorded. Friends Life is a registered trade mark of the Friends Life group. AIBSRCHGAAN 24/03/2014 (42417) Friends Life Investment BOND SPECIAL RISKS AND ADDITIONAL FUND CHARGES Please ensure you read this document in conjunction with your personal illustration, Fund Guide and Key Features document for your Bond. We recommend that you speak to your financial adviser to find out more, but you may be charged for any advice provided. Important Information The value of investments can fall as well as rise and is not guaranteed – this means you could get back less than you invest. Some funds carry particular risks because of the type of assets they invest in. An explanation of the Risk Categories and any Special Risks which may apply to each fund can be found in your Fund Guide. We grade investment funds on a scale of Very Cautious to Very Adventurous with Very Cautious being the lowest and Very Adventurous the highest level of risk. It is important that you look up the risk category for each fund and do not rely on the fund name as this may contain the same words as one of our other defined risk categories. Please ask your financial adviser for more details on Risk Categories. The value of overseas investments can fall as well as rise purely on account of exchange rate fluctuations. Friends Life reserves the right to delay any transactions in the funds, such as surrenders or switches. This could happen, for example, when dealings on a stock market exchange are suspended. The delay could last up to one month or, for funds that invest in property, up to six months to allow property to be sold if necessary. In unusual or exceptional circumstances we may extend these periods for as long as is necessary and we think is fair to the policyholders invested in the fund. We would later process any delayed transaction using the unit price at the time the transaction takes place, not the date that it was requested. Please see your policy booklet for further details. The value of properties held in any property fund is generally a matter of a valuer’s opinion and not fact. From time to time valuations within property funds are carried out by independent chartered surveyors. Charges The table below shows any One-Off Initial Charges or Additional Yearly Fund Charges that may be applicable to your investment in that fund. These charges are in addition to the Yearly Management Charge and other product charges which are described in the product literature. The charges shown are correct at the time of going to print – please be aware that they can change. Fund charges can vary depending on the funds chosen. If the growth of your selected fund(s) does not cover the charges, you will get back less than you invested. The One-Off Initial Charge is applied when you invest in, or switch into, a fund. The charges will reduce the potential for growth. The Additional Yearly Fund Charge includes fund expenses. Fund expenses are the costs associated with running the investment funds that cannot be directly associated with the fund management process. They include costs such as: audit fees, depository/trust fees, price publication fees, custody fees and statutory accounts preparation fees. External Funds When Friends Life adds funds to the External Fund range, we set up a ‘mirror fund’ which invests in the same underlying external fund. The performance and unit price will not be the same. Friends Life will set the starting price of a fund, then the price of the mirror fund will evolve over time in a different way to the underlying external fund. The fund prices will evolve differently due to a number of factors which include the difference in charges applied to the funds, the time taken to buy or sell holdings in such investment funds which are managed externally, any deductions for Life taxation and the mirror fund may hold a greater amount of cash for certain periods of time. Cash held in the fund will reduce the potential for growth. The difference in unit prices will affect quoted performance of the mirror fund compared to the underlying external fund. How costs of buying and selling assets may affect your unit price The unit price(s) of a fund will take into account the costs of buying or selling assets of the fund, e.g. dealing costs and taxes. Funds use different methods to reflect these costs, e.g. a dilution levy – a transaction charge which may be made by the underlying fund manager. The price allocated to transactions will depend on whether the fund is buying or selling assets, either on a given date or over the longer-term. Two valuations of each of our funds are made at every valuation point. One takes into account the prices at which the assets could be bought and the associated purchase costs. This is the ‘purchase valuation’. The other is the ‘sale valuation’, and reflects the prices and costs of selling assets. We monitor cash flows of our funds to set the unit price either on a purchase valuation or a sale valuation basis. The difference between a purchase and a sale valuation can vary and may be significant. This means you may get back less than you expect, especially with regard to property funds where the difference could exceed 7%. You can get more information from ‘Our unit-linked principles and practices’ document which is available from our website www.friendslife.co.uk.
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