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Barclays tariff
for personal customers
JOB LOCATION:
PRINERGY 3
Our bank charges explained
August 2016
BAR_9913194.indd 1
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Contents
1 Abo
3
About our tariff
– What’s covered by the tariff
– If you have an older account
The tariff te
much, and
choose to b
4
Account and Pack fees
– Monthly charges for current accounts and Packs
– Eligibility and fee for Barclays Blue Rewards
– Eligibility for Premier Banking
The tariff se
and service
Section 2.
6
Borrowing from us
– Daily fees and other charges for overdrafts and
Emergency Borrowing Fees
i If you op
we still
You can
Addition
barclay
10 Charges if you try to make a payment without
having enough money in your account
– Unpaid Transaction Fees
i If you h
rates on
for your
interest
Interest
any of o
11 Charges for using your debit card
– Charges in the UK and abroad
– Deciding whether to pay in sterling or in the local currency
12 Charges for other current account services
– Charges for services you may use less often, which you
pay for individually
These charg
subject to c
in the Retai
13 Other important information
– How and when fees will be taken from your account
– What to do if you don't want your new account
– How to complain or give us feedback
15 Financial Services Compensation Scheme
– Information about the protection of your eligible deposits
2
Barclays tariff for personal customers
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1 About our tariff
The tariff tells you what we charge you for banking services: how
much, and when. It forms part our agreement with you when you
choose to bank with Barclays
The tariff sets out fees and charges for the current accounts
and services we offer in the UK. It covers the accounts listed in
Section 2.
i If you opened your account a while ago and it’s not one
we still offer to new customers, this tariff won’t apply to it.
You can get the tariff for older accounts (such as
Additions accounts) by asking in branch or visiting
barclays.co.uk/welcomepacks
i If you have a savings account or want to know about interest
rates on certain current accounts, you’ll find interest rates
for your savings account in our leaflet ‘Rates for Savers’, and
interest rates for certain current accounts in our leaflet ‘Credit
Interest Rates for Current Accounts’. You can get these from
any of our branches.
These charges and fees are correct as at 1st September 2016, but
are subject to change. We can change our charges and fees as set
out in the Retail Customer Agreement.
3
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2 Account and Pack fees
This section includes monthly fees for Packs, and eligibility for
Barclays Blue Rewards and Premier Banking.
Eligibility and fee for Barclays Blue Rewards
Eligibility fo
To be eligible for Barclays Blue Rewards, you must do three things
each calendar month:
To be eligib
gross incom
and/or £100
Account type
Monthly account fee
Barclays Bank Account
none
Premier Current Account
none
2 Make two Direct Debit payments from your nominated
current account
Barclays Basic Current Account
none
3 Pay the monthly fee of £3
BarclayPlus Account (for 11–16 year olds) none
Young Person's Account
none
Student Additions Account
none
Higher Education Account
none
1 Pay in at least £800 into your nominated current account
You can join Barclays Blue Rewards with any eligible current
account. If you have a Barclays Basic Current Account, a Young
Person’s Account, BarclayPlus, a Foreign Currency Account, or a
Barclays Wealth or Barclays Business Account, we’re sorry, but you
can’t use these to join Barclays Blue Rewards.
We charge a fee of £3 each month for Barclays Blue Rewards.
Your monthly fee will be taken from your nominated account on
the 2nd working day of each month. The first monthly fee will
be taken in the month after you join Barclays Blue Rewards. It will
show in your statement as ‘Blue Rewards fee’.
Please read the terms and conditions for full details of how to
qualify and to remain eligible for Barclays Blue Rewards.
If you’d like to know more about Barclays Blue Rewards please visit
barclays.co.uk/bluerewards
4
Barclays tariff for personal customers
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Eligibility for
longer meet
we reserve t
We may var
time to time
To find out
barclays.co
ree things
ount
ed
rent
Young
unt, or a
ry, but you
Eligibility for Premier Banking
Pack fees
To be eligible to join Premier Banking, you must have an annual
gross income paid into a Barclays current account of £75,000+
and/or £100,000+ saved or invested through Barclays.
For a monthly Pack fee, you can add a Pack to your Barclays Bank
Account, Premier Current Account, Barclays Basic Current Account,
Student Additions or Higher Education Account to get the features
and benefits you want. You can't add Packs to other Barclays
accounts. Fees are taken from your account on the first working
day of each month.
Eligibility for Premier Banking will be reviewed regularly and if you no
longer meet the criteria, we will contact you with your options and
we reserve the right to move you from Barclays Premier Banking.
We may vary the eligibility criteria for Barclays Premier Banking from
time to time.
To find out more about Premier Banking, visit
barclays.co.uk/premierbanking or ask at a branch.
wards.
count on
ee will
rds. It will
To find out more about Packs, visit barclays.co.uk/featuresstore
or ask at a branch.
Type of Pack
Monthly Pack fee
Tech Pack
Travel Pack
£9.50 a month
£10.50 a month. 6 month
minimum term applies
£15.50 a month. 6 month
minimum term applies
£6.00 a month
£12.00 a month
Travel Plus Pack
Home Pack
Home Protection Pack
ow to
Get a discount for adding more packs
please visit
When you add a second or third pack to the same bank account
on which you already have a pack, you will receive a multi-pack
discount of £2 for each additional pack added. That means
you'll get a discount of £2 a month if you've got two packs and
a discount of £4 a month if you've got three packs.
5
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3 Borrowing from us
If you are over 18, you can ask to borrow money through your
current account as an overdraft or Emergency Borrowing (or both).
An overdraft allows you to borrow up to an arranged limit when
there’s no money in your account, and Emergency Borrowing is an
extra agreed amount to help you cover unexpected emergencies.
There are no arranged overdraft or Emergency Borrowing facilities
available on Barclays Basic Current Accounts, BarclayPlus Accounts
and our Young Persons’ Accounts. Overdrafts and Emergency
Borrowing facilities are repayable on demand. Here’s how we
charge:
Account ty
Barclays Pers
Overdraft
Overdraft fees
The fees shown here are variable, which means we can change
them – although we will let you know before we do this.
Overdrafts, including fee-free amounts, are subject to status and
application, so the amount offered may be different to that shown
in the examples in this section.
Daily fees are calculated on the daily statement balance and
charged to your account monthly as follows.
Barclays Bank
Account with
Overdraft Tie
(where you h
a Pack)
Executive Ov
Premier
Current Acco
Executive over
limit will also b
6
Barclays tariff for personal customers
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change
.
tatus and
hat shown
and
Account type
Fees payable
Representative example
Barclays Personal
Overdraft
Daily fees are charged on all balances
within an arranged overdraft limit.
The daily fees are as follows:
Within £15 Buffer
No fee
The maximum arranged overdraft
is £5,000
Over £15 and up to £1,000
75p per day
Over £1,000 and up to £2,000 £1.50 per day
Over £2,000
No daily fees are charged on arranged
overdrafts up to £200. When you go
over your £200 overdraft fee-free
amount, daily fees are charged on
the whole balance of your arranged
overdraft.
The maximum arranged overdraft
is £5,000
The daily fees are as follows:
Executive Overdraft Daily fees are charged on all balances
within an arranged overdraft limit.
The daily fees are as follows:
Barclays Bank
Account with
Overdraft Tier
(where you have
a Pack)
If you use an overdraft of £1,200 you will
be charged £1.50 per day when you use it.
£3 per day
£3 per day
Fee-free overdraft up to £200 (subject
to application and status) while you stay
within that limit. £15.50 per month pack
fee assuming you have a Travel Plus Pack.
If you use an overdraft of £1,200 you will
be charged £1.50 per day when you use it.
Within £15 Buffer
No fee
If you use an overdraft of £2,200 you will
be charged £3 per day when you use it.
Over £15 and up to £1,000
75p per day
Up to £200
No fee
Over £200 and up to £1,000
75p per day
Over £1,000 and up to £2,000 £1.50 per day
Over £2,000
Over £1,000 and up to £2,000 £1.50 per day
Over £2,000
Premier
Current Account
No daily fees are charged on
arranged overdrafts up to £1,000.
When you go over your £1,000
overdraft fee-free amount, daily fees
are charged on the whole balance of
your arranged overdraft.
£3 per day
The daily fees are as follows:
Up to £1,000
No fee
Over £1,000 and up to £2,000 £1.50 per day
Over £2,000
£3 per day
Fee-free overdraft up to £1,000 (subject
to application and status) while you stay
within that limit.
If you use an overdraft of £1,200, you will
be charged £1.50 a day when you use it.
Executive overdrafts and Premier Current Account overdrafts over £15,000 also have a set up fee of 1.5% of the arranged overdraft limit. An overdraft renewal fee of 1.5% of the
limit will also be applied to these overdrafts annually. For arranged overdrafts over £25,000 we may ask for security. Please ask your Premier Team for more information.
7
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Overdraft fees – Student and Graduate accounts
Account type
Fees payable
Student Additions
No daily fees are charged on
arranged overdrafts up to £3,000.
Emergen
Representative example
The daily fees are as follows:
Up to £3,000
No fee
The maximum arranged overdraft
is £3,000
Higher Education
Available fee-free overdraft depends
on year of graduation as follows:
• Year 1: up to £3,000
• Year 2: up to £2,000
• Year 3: up to £1,000
Daily fees are charged on the whole
balance of an arranged overdraft
above the overdraft fee-free amount.
Fee-free overdraft up to £3,000
(subject to application, status and
lending criteria) while you stay
within that limit.
The daily fees are as follows:
For your 1st year after graduation:
Over £1,000 and up to £2,000 50p per day
Fee-free overdraft up to £3,000
(subject to application and status)
while you stay within that limit.
Over £2,000
£1 per day
Lower overdraft fee-free amount
applies in 2nd and 3rd year.
The maximum arranged overdraft
is £3,000
8
Barclays tariff for personal customers
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Emergency
provide in a
unexpected
fee-free am
Emergency
of account
shown in th
If you have
a buffer of £
than this am
of £5 per da
This fee is c
so using yo
than £35 pe
be charged
the remaind
we set the m
information
00 (subject
sidency)
mit.
,200, you
when you
00 (subject
hile you
ation:
aft. If you
ou will be
ou use it.
ount
Emergency Borrowing fees
Representative example
Emergency Borrowing is a separate borrowing facility we can
provide in addition to or instead of an overdraft to help you cover
unexpected or emergency payments. It is not part of any overdraft
fee-free amount available on the type of account you hold.
Emergency Borrowing is subject to status, application and the type
of account you hold so the amount offered may be different to that
shown in the example.
mergency Borrowing of £100 for ten days with an
E
overdraft of £1,000.
If you have arranged an Emergency Borrowing facility, we give you
a buffer of £15. If you go into your Emergency Borrowing by more
than this amount, we will charge you an Emergency Borrowing fee
of £5 per day for each day you use it.
This fee is capped at seven days in each monthly charging period,
so using your Emergency Borrowing will never cost you more
than £35 per month. However, if you have an overdraft, you will
be charged the highest daily fee that applies to your overdraft for
the remainder of the monthly charging period. We explain how
we set the monthly charging period in section 7 ‘Other important
information’.
Fee of £5 per day, capped at seven days giving a total
of £35 plus three days at 75p giving a total of £2.25
and overall total of £37.25.
If you would like to talk to us about applying for an
overdraft or Emergency Borrowing you can do this
when you open your account or at later date.
To find out more
Click barclays.co.uk/overdraftchanges
Come in to a branch
9
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4 Charges if you try to make a payment without
having enough money in your account
These are charges you can avoid by planning and by managing
your account carefully
When you ask us to make a payment, you must have the money
(including any available overdraft, Emergency Borrowing or the
£15 unpaid buffer we give you) in your account to cover the
payment at 15:00 on the day the money is due to go out.
If we refuse the payment because you do not have the money to
cover it, then we'll charge you an Unpaid Transaction Fee of £8
per day for our service of considering the requested payment and,
where necessary, dealing with the other bank.
Fee
Amount
Unpaid Transaction Fee
£8 per day
You will not be charged more than one Unpaid Transaction Fee
in any one working day no matter how many items are returned
unpaid. This fee does not apply to Barclays Basic Current Account,
Young Person's Accounts or BarclayPlus Accounts.
10
5 Cha
Clear daily fees – one per day
If you’re facing a number of different charges (Overdraft,
Emergency Borrowing or Unpaid Fee) in any one day, we’ll
only charge you a single fee – whichever is the highest. So, for
example, if you’ve exceeded your overdraft limit, exceeded your
Emergency Borrowing limit and had a transaction returned as
unpaid all on the same day, we’ll only charge you the £8 Unpaid
Transaction Fee.
Control Feature
For a monthly fee, Control Feature helps you to avoid Unpaid
Transaction Fees. If you try to pay for something when there
isn't enough money in your account the payment will be
returned unpaid – but you won't be charged any Unpaid
Transaction Fee. This could be right for you if you often get
charged Unpaid Transaction Fees. You will still need to pay any
other fees, such as overdraft or Emergency Borrowing fees.
Fee
Amount
Control Feature
£8 per month
If you use y
than sterlin
you a 2.99%
card abroad
you are bein
not pay in s
websites.
On top of th
abroad (inc
a Barclays c
member ba
Fee and the
Visa conver
Rate on the
different to
exchange ra
Barclays tariff for personal customers
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13/01/2016 14:45
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5 Charges for using your debit card
If you use your debit card in the UK: Barclays will not charge you
for using your debit card in the UK when making purchases or
withdrawing cash in Sterling, or when buying travellers' cheques
or foreign currency. A small number of cash machine providers
may charge a transaction fee but they should tell you about this
on-screen before you commit to any transaction.
If you use your debit card abroad or pay in a currency other
than sterling (either abroad or in the UK): Barclays will charge
you a 2.99% Non-Sterling Transaction Fee for using your debit
card abroad when making purchases, withdrawing cash, or when
you are being refunded. This fee will also apply whenever you do
not pay in sterling, for example when you shop online on some
websites.
On top of this, if you're getting cash over the counter at a bank
abroad (including Barclays), or using a cash machine other than
a Barclays cash machine or a cash machine at a Global Alliance
member bank, you'll also be charged a £1.50 Non-Sterling Cash
Fee and the cash machine provider may apply other charges.
When using your debit card abroad some merchant terminals or
cash machines may offer you the choice of paying for your
transaction in sterling. If you choose to pay in sterling the 2.99%
Non-Sterling Transaction Fee will not apply, but you should always
try to find out what the merchant or cash machine provider’s
commission charges are and what exchange rate they are using,
as overall it may be more expensive to pay in sterling.
Visa converts transactions into sterling using the Visa Exchange
Rate on the day it processes the transaction. This date may be
different to the day on which the transaction took place. Historic
exchange rate information is available on visaeurope.com
11
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6 Charges for other current account services
We can change these at any time.
We’ll tell you the current charges
when you request the service.
7 Oth
Service
Fee
Example
Direct Presentation Service (for rapid cheque clearance)
£20
Same-day transfer of money to another bank in the UK (CHAPS)
£25
You can vie
payments f
Banker's draft
£15
Stopped cheque
£12.50*
Copy statement (per request, per account)
£5
Replacement or additional PINsentry card reader
£6*
Priority Barclays International Payments (BIPS)
£40**
Standard Barclays International Payments (BIPS)
£25**
SEPA Credit Transfer
£15***
Receiving currency or international payments (outside SEPA)
£6
Cancelling a CHAPS or international payment order (other than cheque)
£20
Tracing, recalling, cancelling or changing a payment
£20
• After we
advance
of Overdr
Transacti
Barclaysafe
Fee
Barclaysafe – our safe custody service
£3 per month
Overdraft, E
be taken fro
charging pe
regular mon
closes two
Standard service for documents and wallets only
plus £10 per access#
How and
account
Fees can be
• Straight a
specific s
• Each mon
account o
Rewards
day of the
*Free for Premier Banking customers
**£15 for payments made via online banking
***£5 for payments made via online banking
#
12
Includes VAT (VAT not applicable in the Channel Islands). We reserve the right to amend the price of
Barclaysafe in line with any change in the rates of VAT. We may also make other changes – you can find
out more information in the Barclaysafe terms and conditions.
Barclays tariff for personal customers
BAR_9913194.indd 12
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There may
us or impos
account.
month
per access#
e price of
u can find
7 Other important information
Examples on our website
Cooling off
You can view examples on our website of charges for making
payments from your account when there isn't enough money.
If you are not happy with your account, you have a 14-day period
in which to contact us to cancel your account or switch to another
account. This period starts from the date you open your account
or the date you receive your account terms and conditions and
other information, whichever is later. If you contact us within this
period to cancel or switch your account, we'll refund any account
fees you may have paid. However, if you cancel or switch your
account later than 14 days, you will not be refunded the account
fees that you have paid. If you wish to cancel or switch your
account, you should tell us by writing to: Barclays Bank PLC,
Leicester Servicing Centre, Leicester LE87 2BB.
How and when fees will be taken from your
account
Fees can be taken from your account
• Straight away, such as for payments or when you ask for a
specific service (see section 6)
• Each month, for example, Pack fees are taken from your
account on the first working day of the month. The Barclays Blue
Rewards fee is taken from your account on the second working
day of the month.
• After we give you notice. We will give you at least 14 days’
advance notice on your statement of the total amount of any
of Overdraft and Emergency Borrowing daily fees and Unpaid
Transaction Fees before they are taken from your account.
Overdraft, Emergency Borrowing and Unpaid Transaction fees will
be taken from your account monthly. We work out the monthly
charging period for these fees from the date you chose for your
regular monthly statement. The monthly charging period always
closes two days before the date we issue your statement.
Getting help
If your debts are rising, you could be in financial difficulty and
could benefit from some advice. If you feel this may apply to
you, please contact us to discuss your financial position – we’re
here to help. Simply contact your local branch or visit
barclays.co.uk/moneymanagement
Alternatively, you can get free independent debt advice from
organisations such as National Debt line (call 0808 808 4000),
the Consumer Credit Counselling Service (call 0800 138 1111)
or your local Citizens Advice Bureau.
There may also be other taxes or costs that are not paid through
us or imposed by us that you have to pay in connection with your
account.
13
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8 Fina
Your feedback
The Data Protection Act
We want to hear if you feel unhappy with the service you have
received from us. This gives us the opportunity to put matters
right and improve our service to all our customers.
Under the Data Protection Act you have a right of access to certain
personal records. If you wish to exercise this right, please write
to the Data Protection Team, Barclays Bank PLC, Knutsford,
Cheshire WA16 9EU. We charge a fee for this service.
You can complain at your branch, in writing, by email or by
telephone. A leaflet detailing how we deal with complaints is
available on request in our branches, from the Barclays Information
Line on 0800 400 100* or at barclays.co.uk. Alternatively you can
write to us at Barclays, Leicester LE87 2BB.
If we do not resolve your complaint internally to your satisfaction,
you may be able to refer it to the Financial Ombudsman Service
(FOS) at Exchange Tower, London E14 9SR (tel: 0800 023 4567).
The FOS is an organisation set up by law to give consumers a free
and independent service for resolving disputes with financial firms.
Details of those who are eligible complainants can be obtained from
the FOS. Visit financial-ombudsman.org.uk
14
Find out more today
Come in to a branch
Call 0345 7 345 345*
Click barclays.co.uk
The Pruden
Authority is
regulator. A
regulators, t
Regulation
Barclays to
FSCS Inform
accompany
to help you
and how yo
protected. Y
document c
keep it safe
Barclays tariff for personal customers
BAR_9913194.indd 14
Barclays Ba
by the Finan
Compensat
the UK’s sta
guarantee s
pays compe
depositors i
meet its fin
Most depos
the scheme
13/01/2016 14:45
s to certain
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8 Financial Services Compensation Scheme (FSCS)
Barclays Bank PLC is covered
by the Financial Services
Compensation Scheme (FSCS),
the UK’s statutory deposit
guarantee scheme. The FSCS
pays compensation to eligible
depositors if a bank is unable to
meet its financial obligations.
Most depositors are covered by
the scheme.
The Prudential Regulation
Authority is a financial services
regulator. As one of Barclays
regulators, the Prudential
Regulation Authority requires
Barclays to give you the
FSCS Information Sheet and
accompanying Exclusions List
to help you understand whether
and how your deposits are
protected. You should read this
document carefully and then
keep it safe for future reference.
Basic information about the protection of your eligible deposits
Eligible deposits in Barclays Bank PLC are protected by:
the Financial Services Compensation Scheme (FSCS)
Limit of protection:
£75,000 per depositor per bank
The following trading names are part of Barclays: Barclays, Barclays Bank,
Barclaycard, Barclays Business, Barclays Capital, Barclays Corporate,
Barclays Stockbrokers, Barclays UK & Ireland Private Bank, Barclays
International Private Banking, Barclays Premier, Barclays Private Bank,
Barclays Wealth and Woolwich Mortgages.
If you have more eligible deposits at the same bank:
All your eligible deposits at the same bank are ‘aggregated’
and the total is subject to the limit of £75,000.
If you have a joint account with other person(s): The limit of £75,000 applies to each depositor separately.
Reimbursement period in case of bank’s failure:
20 working days.
Currency of reimbursement:
Pound sterling (GBP, £) or, for branches of UK banks operating
in other EEA Member States, the currency of that State.
To contact Barclays Bank PLC for enquiries
relating to your account:
Barclays Bank PLC
1 Churchill Place
Canary Wharf
London
E14 5HP
To contact the FSCS for further information on compensation:
Financial Services Compensation Scheme
10th Floor Beaufort House
15 St. Botolph Street
London
EC3A 7QU
Tel: 0800 678 1100 or 020 7741 4100 email: [email protected]
More information:
fscs.org.uk
15
BAR_9913194.indd 15
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Additional information
Scheme responsible for the protection of your eligible deposit
Your eligible deposit is covered by a statutory Deposit Guarantee
Scheme. If insolvency of your bank, building society or credit union
should occur, your eligible deposits would be repaid up to £75,000
by the Deposit Guarantee Scheme.
General limit of protection
If a covered deposit is unavailable because a bank, building
society or credit union is unable to meet its financial obligations,
depositors are repaid by a Deposit Guarantee Scheme. This
repayment covers at maximum £75,000 per bank, building society
or credit union. This means that all eligible deposits at the same
bank, building society or credit union are added up in order to
determine the coverage level. If, for instance, a depositor holds
a savings account with £80,000 and a current account with
£20,000, he or she will only be repaid £75,000.
This method will also be applied if a bank, building society or credit
union operates under different trading names.
Barclays Bank PLC also trades under Barclays, Barclays Bank,
Barclaycard, Barclays Business, Barclays Capital, Barclays Corporate,
Barclays Stockbrokers, Barclays UK & Ireland Private Bank, Barclays
International Private Banking, Barclays Premier, Barclays Private
Bank, Barclays Wealth and Woolwich Mortgages. This means that
all eligible deposits with one or more of these trading names are in
total covered up to £75,000.
16
In some cases eligible deposits which are categorised as
‘temporary high balances’ are protected above £75,000 for six
months after the amount has been credited or from the moment
when such eligible deposits become legally transferable. These are
eligible deposits connected with certain events including:
Reimburse
The respon
Services Co
15 St Botolp
or 020 7741
(a) c ertain transactions relating to the depositor’s current or
prospective only or main residence or dwelling;
It will repay
working day
from 1 Janu
days from 1
working day
exceptions
(b) a
death, or the depositor’s marriage or civil partnership,
divorce, retirement, dismissal, redundancy or invalidity;
(c) the payment to the depositor of insurance benefits or
compensation for criminal injuries or wrongful conviction.
More information can be obtained at fscs.org.uk
Limit of protection for joint accounts
In case of joint accounts, the limit of £75,000 applies to each
depositor. However, eligible deposits in an account to which
two or more persons are entitled as members of a business
partnership, association or grouping of a similar nature, without
legal personality, are aggregated and treated as if made by a single
depositor for the purpose of calculating the limit of £75,000.
Barclays tariff for personal customers
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Reimbursement
The responsible Deposit Guarantee Scheme is the Financial
Services Compensation Scheme, 10th Floor Beaufort House,
15 St Botolph Street, London EC3A 7QU, Tel: 0800 678 1100
or 020 7741 4100, email: [email protected].
nt or
It will repay your eligible deposits (up to £75,000) within 20
working days until 31 December 2018; within 15 working days
from 1 January 2019 until 31 December 2020; within ten working
days from 1 January 2021 to 31 December 2023; and within seven
working days from 1 January 2024 onwards, save where specific
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Where the FSCS cannot make the repayable amount available
within seven working days, it will, from 1 June 2016 until
31 December 2023, ensure that you have access to an appropriate
amount of your covered deposits to cover the cost of living (in the
case of a depositor which is an individual) or to cover necessary
business expenses or operating costs (in the case of a depositor
which is not an individual or a large company) within five working
days of a request. Again, there are specific exceptions to this
obligation.
In the case of a depositor which is a large company, where the
FSCS cannot make the repayable amount available within seven
working days, it will, from 3 July 2015 until 1 December 2016,
ensure that you have access to your covered deposits within 15
working days of a request containing sufficient information
to enable it to make a payment, save where specific exceptions
apply.
In the case of a depositor which is a small local authority, where
the FSCS cannot make the repayable amount available within
seven working days, it will, from 3 July 2015 until 1 June 2016,
ensure that you have access to your covered deposits within 15
working days of a request containing sufficient information to
enable it to make a payment, save where specific exceptions apply.
If you have not been repaid within these deadlines, you should
contact the Deposit Guarantee Scheme since the time to claim
reimbursement may be barred after a certain time limit. Further
information can be obtained at fscs.org.uk
Other important information
In general, all retail depositors and businesses are covered by
Deposit Guarantee Schemes. Exceptions for certain deposits
are stated on the website of the responsible Deposit Guarantee
Scheme. Your bank, building society or credit union will also inform
you of any exclusions from protection which may apply. If deposits
are eligible, the bank, building society or credit union shall also
confirm this on the statement of account.
17
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Financial Services Compensation Scheme
Exclusions list
A deposit is excluded from protection if:
(1) The holder and any beneficial owner of the deposit have
never been identified in accordance with money laundering
requirements. For further information, contact your bank,
building society or credit union.
(2)The deposit arises out of transactions in connection with
which there has been
a criminal conviction for money laundering.
(3)It is a deposit made by a depositor which is one of the
following:
• credit institution
• financial institution
• investment firm
• insurance undertaking
• reinsurance undertaking
• collective investment undertaking
• pension or retirement fund (unless they are deposits by
personal pension schemes, stakeholder pension schemes
and occupational pension schemes of micro, small and
medium, sized enterprises)
• public authority, other than a small local authority.
18
The following are deposits, categories of deposits or other
instruments which will no longer be protected from 3 July 2015:
• deposits of a credit union to which the credit union itself is
entitled
• deposits which can only be proven by a financial instrument
(listed in section C of Annex 1 of Directive 2014/65/EU; for
example, transferable securities, money market instruments,
units in collective investment undertakings, options, futures,
swaps, forward rate agreements and other derivative
agreements and contracts for differences) unless it is a savings
product which is evidenced by a certificate of deposit made out
to a named person and which exists in a Member State on
2 July 2014
• deposits of a collective investment scheme which qualifies as a
small company (under the Companies Act 1985 or Companies
Act 2006)
• deposits of an overseas financial services institution which
qualifies as a small company (under the Companies Act 1985
or Companies Act 2006)
• deposits of certain regulated firms (investment firms, insurance
undertakings and reinsurance undertakings) which qualify as a
small business or a small company (under the Companies Act
1985 or Companies Act 2006) – refer to the FSCS for further
information on this category
For further information about exclusions, refer to the FSCS website
at fscs.org.uk
Barclays tariff for personal customers
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Your can get this in Braille, large print or audio by calling 0800 400 100 (via Text Relay
or Next Generation Text Relay if appropriate). Barclays also welcomes calls via SignVideo
for BSL users. Visit barclays.co.uk/signvideo
Call monitoring and charges information
Calls may be monitored or recorded for quality and training purposes. Calls to 0800 numbers are free if made from a UK landline or personal mobile.
*
Calls to 03 numbers are charged at the same rate as calls to 01 and 02 landlines, and will count towards any inclusive minutes you have covering
calls to landline numbers. Charges may apply when calling from abroad.
Barclays Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 122702).
Registered in England. Registered No. 1026167. Registered Office: 1 Churchill Place, London E14 5HP.
9913194, Revised 08/16
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