Australia New Zealand Agent Workshop
The region’s largest B2B event for buyers & sellers of education, work, youth and
student travel
Cairns Convention Centre, April 05 - 07, 2017
Agent Information Pack
1. Venue
The Australia New Zealand (ANZA) Workshop 2017 will take place in the Cairns Convention Centre. The Thursday night dinner
dance will be held at the Pullman Cairns International Hotel on April 06.
The address of the Cairns Convention Centre is:
3 Sheridan Street, Cairns, QLD 4870, Australia
Tel: +61 7- 40424200
Fax: +61 7- 40521152
Website ►www.cairnsconvention.com.au
The address of the Pullman Cairns International Hotel is:
17 Abbott Street, Cairns, QLD 4870, Australia
Tel: +61 7- 40311300
Fax: +61 7- 40311801
Website ►www.pullmancairnsinternational.com.au
2. Hotel Accommodation (only applicable for agents based outside of Cairns)
Your accommodation at the ANZA Workshop will be sponsored by ICEF for 3 nights from Wednesday afternoon, April
05, 2017 until Saturday morning, April 08, 2017 - provided you actively participate in the programme. Your presence at the
ANZA Workshop will be expected from 08:55 to 18:00 on April 06 and from 08:55 to 17:00 on April 07. A formal hotel booking
confirmation will be sent to you approximately 4-6 weeks prior to the event. ICEF will sponsor one room per agency, unless
otherwise stated. All additional costs for the use of telephone, breakfast, mini-bar, early check-in/late check-out, extra nights
outside the workshop period, parking, laundry, room service, etc. will be at your own expense. The hotel will therefore ask you for
your credit card details upon check-in.
ICEF will allocate a hotel for you and can unfortunately not accept requests or make changes once the final booking is confirmed.
If you intend to arrive before April 05 or wish to prolong your stay in Cairns beyond April 08 please note that you will
be responsible for the costs of any extra nights booked outside the workshop period. We will send you a booking form together
with your hotel confirmation.
Should you need to leave the event early, please inform us of this well in advance. In accordance with the ►Agent Terms &
Conditions, please note that clients leaving the event early without prior notification will be subject to an Early Departure Fee of
one night’s accommodation at the hotel’s prevailing room rate that will be debited to their credit cards upon check-out of the
hotel.
3. Visa Requirements
All visitors to Australia must have a valid visa to travel to and enter Australia (except New Zealand passport holders who will
normally be granted a special category visa on arrival, provided they meet health and character requirements). To attend the
ANZA Workshop 2017 you will need to apply for a business visa. The passport which you hold determines whether you can apply
for an eVisitor, ETA or Business Visitor Visa. The following information will help you identify the right visa and application process
applicable to you.
eVisitor
European Union (EU) passport holders, and some other European passport holders, are eligible to apply individually online for an
eVisitor visa (free of charge) to travel to and enter Australia. The following countries are eligible:
Andorra1, Austria1, Belgium1, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark1, Estonia, Finland1, France1, Germany1, Greece1,
Hungary, Iceland1, Ireland1, Italy1, Latvia, Liechtenstein1, Lithuania, Luxembourg1, Malta1, Monaco1, Norway1, Poland, Portugal1,
Republic of San Marino1, Romania, Slovak Republic, Slovenia, Spain1, Sweden1, Switzerland1, The Netherlands1, United Kingdom
- British Citizen1, Vatican City1
Further information can be found and applications be made at ►http://www.border.gov.au/Trav/Visi/Visi-.
1
eligible passport holders also have the option of applying for an Electronic Travel Authority (ETA) (subclass 601) through a travel agent, airline,
specialist service provider or an Australian visa office outside Australia. Note, travel agencies may choose to impose a fee to arrange an ETA on
your behalf.
Published by ICEF GmbH, Am Hofgarten 9, 53113 Bonn, Germany
►www.icef.com
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Electronic Travel Authority (ETA)
In addition to all countries listed above as eligible for the eVisitor visa (and labelled with 1)), passport holders from the following
countries are able to apply for an ETA visa online to travel to Australia:
Brunei, Canada, Hong Kong (SAR), Japan, Malaysia, Singapore, South Korea, Taiwan2, United Kingdom - British National
(Overseas), United States of America
2
must not purport to be an official or diplomatic passport
Further information can be found and applications be made at ►www.border.gov.au/Trav/Visa-1/601-.
There is no visa application charge for the ETA visa but a service fee of AU$ 20 is charged for online applications and travel
agencies may choose to impose a fee to arrange an ETA on your behalf.
Business Visitor Visa
Passport holders not eligible for an eVisitor or an ETA can apply for a Visitor Visa (Subclass 600) in the business visitor stream.
This visa is for business people travelling to Australia for a short business visit. This includes going to a conference, negotiation or
meeting. You cannot work for, or provide services to, a business or organisation in Australia, and you are not allowed to sell goods
or services to the public. You must be outside Australia when you apply and when the visa is processed.
Passport holders from a number of countries are eligible to apply online. Further information can be found at ►www.border.gov.
au/Trav/Visa-1/600-. If you are not eligible to apply online, you should use form 1415 to apply for a Visitor Visa (business stream).
The form can be downloaded ►here.
For information on where and how to lodge a paper application please check ►www.border.gov.au/about/contact/offices-locations
A charge of AU$ 130 will need to be paid when applying for this visa.
4. Arrival in Cairns
Cairns’ domestic and international airport is located 8 kilometres from our partner hotels and the following transport facilities will be
available to you upon arrival:
By taxi: There are a number of taxi ranks located outside of each terminal. A taxi ride to the Pullman Cairns International Hotel or
Rydges Plaza Hotel will take around 10 minutes and costs AU$ 25 - 30, depending on traffic and the time of day.
By Airbus Express: ►Sunpalm operates an express bus service to and from the airport 24 hours a day from 03:00 until 22:30. It is
the only licenced operator at the Cairns Airport able to accept your walk-up booking (look for the orange ‘Shuttle Bus’ sign in the arrival
area). The shuttle bus will take you door-to-door at a cost of AU$ 15. Time duration depends on traffic and reached stops and could last
up to 45 mins. It is possible to book a ticket ahead of your journey, please check ►www.sunpalmtransport.com.au/online-booking/ and
►https://sunpalmtransport.com.au/daily-schedules/
5. Scheduling Meetings
Scheduling Meetings Prior to the Event
Approximately 8 weeks prior to the event you will receive access to the Marcom eSchedule PRO online meeting scheduling
system. ►Marcom eSchedule PRO allows you to select potential partners according to geographical origin, programmes, or date
of inclusion in the system, as well as to send personalised meeting requests.
Please note that the deadline for requesting / confirming meetings is April 04, 11:00 Cairns time.
If you are using Marcom eSchedule PRO for the first time, we recommend to have a look at the ►Getting Started Information as
well as ►Scheduling Meetings – Useful Hints & Tips or have a look at Marcom’s ►video tutorials.
Scheduling Meetings During the Event
In case your schedule is not full at the close of Marcom eSchedule PRO, you will still have the possibility to maximise the number of
your meetings through Marcom Onsite, a web-based application that will enable you to schedule last-minute meetings, message
other event participants, view onsite workshop information and access your latest schedule.
If you prefer not to opt into the last-minute scheduling function of Marcom Onsite, you may also arrange additional meetings
through personal contacts between participants in the morning of each workshop day (April 06 and 07) between 08:30 and 08:55
or utilise the agents’ message boxes located in the workshop area to leave additional meeting requests.
If you are using Marcom Onsite for the first time, we recommend to have a look at our two video tutorials ►Introducing Marcom
Onsite and ►Basics of Marcom Onsite.
Published by ICEF GmbH, Am Hofgarten 9, 53113 Bonn, Germany
►www.icef.com
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6. Your Catalogue Entry
Company Profile
Once you have logged on to Marcom eSchedule PRO for the first time, you will be asked to edit your profile, which you may
change at a later date. It is very important that you take the time to enter your company’s description, as participants will use this
information before requesting or confirming meetings with you and it will also appear in the ANZA Workshop 2017 catalogue. If you
wish to add your logo and up to two representatives’ portrait-style pictures, you will also be able to upload them into your Marcom
eSchedule PRO profile.
Photos and Logos should have the highest resolution possible (without exceeding the max. size of 4 MB). Logos should be
uploaded in GIF format and photos in JPEG format. If your files have a different format, please use an ►image converter.
Please complete the catalogue entry by March 10, 2017, to ensure that your up-to-date company profile is included in the
catalogue.
7. Onsite Registration Procedures
Onsite workshop registration will take place on Wednesday, April 05, 2017, from 13:00 to 19:00 at the ICEF registration desk on
the ground floor of the Cairns Convention Centre. There you will receive your registration package including your badge, a printout of your meeting schedule as well as the workshop catalogue. Participants may also register from 08:00 onwards on Thursday,
April 06, 2017.
As the workshop is a protected trading environment, anyone not wearing a badge may not be admitted into the workshop area.
Please also understand that for the same reason we cannot allow non-registered family, friends or staff to enter the workshop hall.
If you are new to ICEF Workshops, please have a look at our video tutorials ►How to Maximise your Workshop Experience as
well as at the document ►ICEF Workshop Procedures: Guidelines for First-time Participants with further useful event information.
8. Seminars
Recognising the importance of market trends and their impact on student enrolments, a number of seminars will be held on
Wednesday, April 05, 2017, between 14:00 and 19:00. The seminar programme includes an introductory session on “How to
Maximise your ICEF Workshop Experience”. A seminar overview can be found ►here.
9. Refreshments and Lunches
Refreshments will be served on April 05 at 16:30. On April 06 and April 07 refreshments will be served at 11:00 and at 16:00.
Coffee, tea and water will be available throughout the event. Lunch will be provided from 13:00 to 14:20 on April 06 and from 13:00
to 14:10 on April 07 on the Outdoor Plaza of the Cairns Convention Centre..
10. Evening Networking Functions
We cordially invite you to attend the following events:
Welcome Reception at the Cairns Convention Centre (sponsored by James Cook University)
Wednesday, April 05, 2017, from 19:00 - 21:00 on the Outdoor Plaza of the Cairns Convention Centre.
Dinner / Dance (sponsored by Study Queensland)
Thursday, April 06, 2017, from 19:00 - 23:30 in the Grand Ballroom of the Pullman Cairns International Hotel.
The dress code for both receptions is smart casual. Please note that participants not wearing their workshop badge may not be
admitted.
11. FAM Tours
Regional peak bodies and member institutions in Australia are hosting a variety of pre- and post-workshop familiarisation tours.
FAM tours are a great way to:
- increase your product knowledge
- visit institution campuses, the regions & their local tourist attractions
- get to know the staff from host institutions and network with other agents
- get to know the country and its culture better and pass this knowledge on to your counsellors and clients
Please visit our website for an overview of ►all 2017 FAM tours.
14. Cairns - General Information
Published by ICEF GmbH, Am Hofgarten 9, 53113 Bonn, Germany
►www.icef.com
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Situated on the east coast of Australia, Cairns is a popular tourist destination because of its tropical climate and access to the
Great Barrier Reef, one of the seven natural wonders of the world. The city serves as the major commercial centre for the Far North
Queensland and Cape York Peninsula Regions and is a base for the regional offices of various government departments.
Quick Facts:
Time Zone: Cairns is 10 hours ahead of GMT.
Temperature: Cairns experiences a tropical monsoon climate with very wet seasons between November and May and a
relatively dry season from June to October. Temperatures in April may occasionally exceed 28°C on sunny days and can drop to
around 20°C at night. As April belongs to the monsoonal months, rainy days can be expected. Average seawater temperature is
plus/minus 26°C.
Currency: Australian Dollar (AU$). For current exchange rates please see ►x-rates. Credit cards are widely accepted.
Public transportation: Cairns’ public transport service operates throughout the city and is called Sunbus. Sunbus’ website
provides a simple timetable, listing stations and stops, to guide you to your destination. You can find further information ►here.
Electricity: 230 volts.
Plug type: Three pin sockets.
Please bring your own adaptors, if necessary!
More information about Cairns can be found at ►www.visitcairns.com
If you have any questions prior to the workshop, please contact us.
We look forward to welcoming you to Cairns!
Kind regards,
Mirna Hodzic
[email protected]
Published by ICEF GmbH, Am Hofgarten 9, 53113 Bonn, Germany
►www.icef.com
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