Bolloré Logistics Relies on Axway Managed File Transfer for Global

Case Study
Bolloré Logistics Relies on Axway
Managed File Transfer for Global
Business Transactions
Headquarters
Puteaux, France
Industry
Transportation and logistics
Challenge
Ensure reliable data transport, data
integrity and interoperability between
systems to support the business in a
period of strong growth.
Strong Growth and International Expansion
An increasing global footprint
Solution
Axway Transfer
Axway Sentinel
Axway Gateway
Results
ƒƒ R
obust and reliable file and data
transfer
ƒƒ F lexibility for multiple modes of data
exchange across global sites
ƒƒ Q
uick and efficient on-boarding
of partners and customers in
heterogeneous environments
ƒƒ Interoperability between diverse
information systems
ƒƒ Support for all business functions
ƒƒ Enhanced customer satisfaction
ƒƒ Support for interactive EAI to trigger
customer invoicing applications
Bolloré Logistics, a subsidiary of the Bolloré Group, is one of five leading transport
and logistics organizations in Europe. With presence on five continents, Bolloré
Logistics employs a staff of nearly 10,000 across 93 countries and 540 agencies.
The Bolloré Group is continuing international expansion and strong growth in the
transport and logistics market through targeted acquisitions. Over the last seven
years, Bolloré has acquired logistics and transportation companies in the UK, India,
South Africa, America and Australia. Bolloré has also opened new agencies in Dubai,
China and Europe.
The Bolloré Group is comprised of over 300 companies that employ a staff of more
than 34,000 worldwide, with commercial representation in 110 countries. In 2011,
the Group’s annual sales exceeded €8 billion.
Expedient Transportation of Merchandise
Requires expedient transportation of data
For both internal and external data flows, Bolloré Logistics conducts its business
by ensuring effective data transport, data integrity and interoperability between
information systems. More than 30,000 internal and external messages are
exchanged daily to support the business. Axway Transfer was chosen in 1999 by IT
management at Bolloré Logistics.
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“Axway Transfer is very robust. It provides
the reliability and flexibility we need to
support multiple modes of data exchange
across multiple sites.”
Emeric de Saint Roman
Infrastructure Director
Central IT Management at Bolloré Logistics
Emeric de Saint Roman, Infrastructure Director, Central IT Management at Bolloré
Logistics explained why Axway Transfer was selected. “With customers, partners and
colleagues located globally, we are operating in a very heterogeneous environment.
The interoperability between systems, the multiplicity of protocols, and the reliability
of data transfers are all crucial to our business. Axway Transfer is very robust. It
provides the reliability and flexibility we need to support multiple modes of data
exchange across multiple sites. All of the departments in our company use Axway
Transfer — our TMS (Transport Management System) in charge of operations,
our WMS (Wharehouse Management System), our track-and-trace system which
provides merchandise shipment status for our customers, and all of our accounting
systems are interfaced to Axway Transfer. Also, our Business Intelligence, the
Human Resources Department and payroll at the Holding company are all using the
solution. Every functional requirement in our business is supported by the use of
Axway Transfer.”
Critical Data Flows
Keep business running smoothly
In addition to more than 90 instances of Axway Transfer, Bolloré also uses Axway
Gateway for data transfers externally with customers and partners. Philippe
Dehainault, EAI Manager at Bolloré Logistics said, “We chose Axway Gateway in
2008 in the context of our growing number of external customers and partners.
We needed to be able to quickly adapt to our customers’ different protocols, and
Axway Gateway is the right tool to facilitate this task. In addition, we work in a
precision timing mode with our colleagues and customers. If a data transfer file
does not arrive at its destination on time, there could be a very negative impact on
our business. For example, if a storage order does not arrive at an agency on the
other side of the world for a warehouse delivery scheduled for the following day, the
consequence would be a lot of people out of work. In the same way, if financial data
does not arrive in a secure and reliable manner, the accountants cannot do their
jobs correctly. There are a lot of critical data flows in our business, and we know we
can count on Axway Managed File Transfer solutions to get the job done.”
Bolloré Logistics also uses data transport for interactive EAI. For example, one
Bolloré customer automatically issues invoices upon product delivery at the
customer site, and the entire process is managed by Axway Transfer. With Axway
Transfer, the delivery notice instantaneously triggers customer invoicing via
interactive EAI.
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Axway and Bolloré
A long-term, win-win relationship
Axway solutions, including Axway Transfer, Axway Integrator, Axway Gateway and
Axway Sentinel have been part of Bolloré Group’s infrastructure for years. Axway has
been the right partner to accompany Bolloré throughout its strong growth. “We didn’t
start out with 90 instances of Axway Transfer,” Dehainault said. “In fact, in 2006, we
forecast 300,000 data transfers per year, and as of 2012, we have been managing
9.5 million transfers per year. If a department in the company wants to transfer
data, we simply provide them with an interface to Axway Transfer, and they are set to
go. We on-board new customers every day, and with Axway we are fully confident that
we have the right solutions in place.”
“There are a lot of critical data flows in our
business, and we know we can count on
Axway Managed File Transfer solutions to
get the job done.”
Philippe Dehainault
EAI Manager at Bolloré Logistics
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