Manufacturing workforce study April 2014 Manufacturing workforce study April 2014 ISBN: 978‑1‑925092‑27‑1 (print) | 978‑1‑925092‑28‑8 (online) Licensed from the Commonwealth of Australia under a Creative Commons Attribution 3.0 Australia Licence. The Commonwealth of Australia does not necessarily endorse the content of this publication. Requests and inquiries concerning reproduction and rights should be addressed to the Australian Workforce and Productivity Agency, c/‑ Department of Industry, GPO Box 9839, Canberra, ACT, 2601. Disclaimer: The material contained in this report has been developed by the Australian Workforce and Productivity Agency. The agency does not guarantee or accept any legal liability or responsibility for the accuracy, completeness or usefulness of any information disclosed. The report can be accessed at www.awpa.gov.au. Letter to the Minister Dear Minister On behalf of the Australian Workforce and Productivity Agency, I am pleased to present our Manufacturing workforce study. This report is an important part of the agency’s work to help ensure that Australia has the workforce it needs for the future. With recently announced closures in, for example, Australia’s automotive subsector, industry and government have been focused on the future of manufacturing in Australia. Transition isn’t new. Manufacturing in Australia, and across most other industrialised countries, has been transforming for decades. A notable feature of the past 40 years has been the outsourcing of manufacturing tasks to lower cost economies. This has prompted industrialised countries, including Australia, to examine their manufacturing sectors to assess how they can generate and maintain a competitive edge in the global marketplace. A skilled workforce will be critical to the success of Australian manufacturing. The industry’s future depends on its ability to produce, innovate and manage productively in a globally competitive environment. Manufacturing plants of the future are more likely to be engaged in research and development, design, production of prototypes, and the small‑scale manufacture of complex, high value‑added goods. We need a workforce equipped to meet this new paradigm. The demand for higher skill jobs, coupled with projected declines in employment for most manufacturing subsectors in Australia, will place pressure on the sector’s existing workforce. Relatively low levels of post‑school qualifications and language, literacy and numeracy skills mean pathways for workers to upskill or retrain will be important. An ageing workforce means businesses will need to consider how to retain older workers so that their experience and knowledge can be utilised. To attract young workers and position the sector for the future, industry will need to set up closer partnerships with the higher education sector and a stronger, more sustainable apprenticeship model will need to be developed. Improved leadership and management skills are also necessary for businesses to increase productivity, innovate, adapt to changing business models and integrate into global supply chains. Innovation, use of higher technology and excellent leadership are all predicated on a more highly skilled and educated workforce. This report is informed by extensive consultation with industry, tertiary sector and government stakeholders who have provided invaluable insights and guidance. I would particularly like to thank the chair of the Manufacturing workforce study reference group—the chief executive officer of the Australian Workforce and Productivity Agency, Mr Robin Shreeve, and my colleagues on the board for assisting the development of this study. I trust this report, and the recommendations in it, will assist decision‑makers to support and develop the skilled workforce required to secure the future of Australian manufacturing. Yours sincerely Philip Bullock Chair, Australian Workforce and Productivity Agency April 2014 Contents Letter to the Minister 3 List of tables 6 List of figures 7 Abbreviations and acronyms 8 Glossary 9 Overview 13 Skills for competitiveness and productivity 15 Skills pipeline—securing manufacturers of the future 17 The study 19 AWPA’s approach to workforce development 19 Study methodology 20 The report 20 Recommendations 23 Part One: Australia’s place in the global Manufacturing industry 29 Australian manufacturing today 29 Global drivers of change 39 Exchange rate 52 Part Two: Skills for competiveness and productivity 55 State of play—current strengths 55 Innovation and productivity 59 Collaboration for innovation 60 High‑performance work systems 65 Design‑led innovation 68 Management70 Part Three:Positioning the existing workforce for industry transformation and growth 4 77 Snapshot of the Australian manufacturing workforce 77 Structural adjustment 82 The imperative to upskill and reskill the existing manufacturing workforce 90 Manufacturing workforce study | Australian Workforce and Productivity Agency Part Four: Skills pipeline—securing manufacturers of the future 99 The role of secondary schools in skills supply 100 Supply of skills from vocational education and training 102 Supply of skills from higher education providers 109 Work‑integrated learning 111 Science, technology, engineering and mathematics skills 114 The role of temporary and skilled migration 116 Increasing the diversity of the manufacturing workforce 117 Conclusion 127 Appendices Appendix A AWPA modelling of future employment and output 129 Appendix B Manufacturing ANZSIC codes, 2006 130 Appendix C Performance of Australian manufacturing 138 Appendix D Profile of the Australian manufacturing workforce 143 Appendix E Occupational employment numbers 149 Appendix F Replacement demand and projected total job openings to 2025 155 Appendix G Qualification profile of top 30 employing occupations in manufacturing 158 Appendix H Manufacturing-related training packages managed by Manufacturing Skills Australia, ForestWorks, Automotive Skills Australia and Agrifood Skills Australia 161 Appendix I Manufacturing workforce study reference group 163 Appendix J Submissions to AWPA’s Manufacturing workforce study 164 References Manufacturing workforce study | Australian Workforce and Productivity Agency 167 5 List of tables Table 1 Australia’s top 20 manufactured goods exports by value, 2012–13 36 Table 2 Manufacturing employment, selected economies, 2002, 2007 and 2012 39 Table 3 Top 12 types of services offered by manufacturing firms, 2008 49 Table 4 Lean manufacturing principles 66 Table 5 Australian manufacturing design scorecard 69 Table 6 VET student commencements in manufacturing‑related training packages, 2007–2012104 Table 7 Contract completion rates, Technicians and Trades Workers, for contracts commencing in 2008 107 Table 8 Manufacturing employment by state and territory, 2013 (four‑quarter average) 144 Table 9 Top 30 occupations in the Manufacturing industry, 2013 (four‑quarter average) 145 Table 10 Occupational employment numbers, historical and projected growth to 2017–18, and earnings by occupation, (‘000) 149 Table 11 Replacement demand and projected total job openings to 2025—Long Boom scenario 155 Table 12 Replacement demand and projected total job openings to 2025—Smart Recovery scenario 156 Table 13 Replacement demand and projected total job openings to 2025—Terms of Trade Shock scenario 156 Table 14 Replacement demand and projected total job openings to 2025—Ring of Fire scenario 157 Table 15 Qualification profile of top 30 employing occupations in Manufacturing industry 158 Table 16 Submissions to AWPA’s Manufacturing workforce study 164 6 Manufacturing workforce study | Australian Workforce and Productivity Agency List of figures Figure 1 Percentage of gross value added for selected industries as a percentage of gross domestic product (chain volume measures), 1975 to 2013 31 Figure 2 Manufacturing value added as a percentage of gross domestic product, 2002, 2007 and 2010 32 Figure 3 Subsector contribution to manufacturing gross value added, 2013, chain volume measures35 Figure 4 Proportion of manufacturing employment and industry value added by business size, 2011–12 37 Figure 5 Global trends impacting manufacturing 40 Figure 6 Example of a global value chain—manufacture and assembly of a Boeing 787 Dreamliner42 Figure 7 Change in share of global manufacturing value added, 1998 to 2010 43 Figure 8 Australian exchange rate in US dollars, January 1990 to January 2014 52 Figure 9 Australian trade‑weighted index, January 1990 to January 2014 53 Figure 10 Value added in manufacturing output, by technological intensity classes, 2008 60 Figure 11 Average management performance in manufacturing, selected OECD countries 72 Figure 12 Employment in manufacturing by subsector, 2003 and 2013 78 Figure 13 Employment in manufacturing by occupational classification, 2013 79 Figure 14 Manufacturing employment by skill level, 2003–2013 80 Figure 15 Highest qualification achieved by workers in the Manufacturing industry, compared to all industries, 2012 81 Figure 16 Proportion of workers with level 3 and above competency in literacy and numeracy; and level 2/3 competency in problem-solving in technology‑rich environments 95 Figure 17 Publicly funded VET student commencements in manufacturing‑related training packages, by Australian Qualifications Framework level, 2007 and 2012 103 Figure 18 Publicly funded VET student completions in manufacturing‑related training packages, by Australian Qualifications Framework level, 2006 and 2011 105 Figure 19 Selected manufactured goods exports, 2012–13, chain volume measures 139 Figure 20 Labour productivity index (hours worked basis) for the Manufacturing industry and the 12‑industry market sector, 1993–94 to 2012–13 141 Figure 21 Multifactor productivity index (hours worked basis) for the Manufacturing industry and the 12‑industry market sector, 1993–94 to 2012–13 142 Manufacturing workforce study | Australian Workforce and Productivity Agency 7 Abbreviations and acronyms ABS Australian Bureau of Statistics Ai Group Australian Industry Group AMWU Australian Manufacturing Workers’ Union ANZSCO Australian and New Zealand Standard Classification of Occupations ANZSIC Australian and New Zealand Standard Industry Classifications AWPA Australian Workforce and Productivity Agency COAG Council of Australian Governments CSIRO Commonwealth Scientific and Industrial Research Organisation ICT information and communications technology LLN language, literacy and numeracy MSA Manufacturing Skills Australia NCVER National Centre for Vocational Education Research OECD Organisation for Economic Co‑operation and Development R&D research and development RPL recognition of prior learning SME small to medium‑sized enterprise STEM science, technology, engineering and mathematics TAFE Technical and Further Education VET vocational education and training WIL work‑integrated learning 8 Manufacturing workforce study | Australian Workforce and Productivity Agency 457 visa A visa issued under section 457 of the Commonwealth Migration Act 1958. attraction and retention Attraction—policies and practices of a workplace or sector that evoke interest or are attractive to potential employees. Glossary Glossary Retention—policies and practices undertaken by the employer that increase the attractiveness of a workplace, resulting in fewer employees leaving the business (lower turnover). Retention can also refer to strategies to retain workers within an industry sector, region or supply chain. ANZSCO The Australian and New Zealand Standard Classification of Occupations code (ANZSCO) classifies occupations in Australia and New Zealand. Occupations are grouped into the levels of major group, sub-major group, minor group, unit group and occupation. ANZSIC The Australian and New Zealand Standard Industrial Classification code classifies Australian and New Zealand Industries. Industries are grouped in four levels: division, subdivision, group and class. Enterprise Connect An Australian Government initiative developed to support small and medium‑sized businesses through business advisory services to industry sectors. foundation skills A set of skills required for an individual to effectively participate in education and training, including problem‑solving and logic skills, communication skills (including literacy, numeracy and oral communication), and employability and learning skills. human capital The knowledge, skills, competencies and attributes embodied in individuals that facilitate the creation of personal, social and economic wellbeing. Industry Skills Council Eleven independent, not‑for‑profit Industry Skills Councils have been established by the Australian Government. These councils provide integrated industry intelligence and advice to government and enterprises on workforce development and skills needs; actively support the development, implementation and continuous improvement of high‑quality training and workforce development products and services, including industry training packages; and play a central coordination role for applications to the National Workforce Development Fund. lean manufacturing A systematic approach to identifying and eliminating waste through continuous improvement, flowing the product at the pull of the customer in pursuit of perfection. SMEs Small to medium-sized enterprises include businesses employing between one and 199 people. Manufacturing workforce study | Australian Workforce and Productivity Agency 9 Specialised Occupations List AWPA’s Specialised Occupations List identifies high‑value occupations for the purposes of determining where workforce planning attention is best directed. Occupations that meet two of the following three criteria are included on the list: ➢ long lead‑time—where skills acquisition requires extended learning and preparation over several years ➢ high use—where there is a strong match between education/training and occupational outcome ➢ high risk—where potential disruption caused by undersupply is great, resulting in significant economic or community costs. In addition, high‑quality information about the occupation must be available in order to assess the occupation against these criteria. The list is updated annually and published on AWPA’s website. workforce development Those policies and practices that support people to participate effectively in the workforce and to develop and apply skills in a workplace context. Workforce development concerns itself with issues such as recruitment and retention, job design and career development, as well as skills formation. workforce planning Process undertaken by an organisation or sector to identify the staffing needs required to achieve its objectives. Workforce planning includes a consideration of both the numbers of workers and the skills required. This is often an early step in preparing a workforce development plan. 10 Manufacturing workforce study | Australian Workforce and Productivity Agency Australia has a strong manufacturing history, with its share of the national economy peaking in the 1960s at around 30 per cent, when production was focused on textiles, clothing and footwear, motor vehicles and whitegoods. Employment grew strongly during this period, and many jobs were filled by newly arrived European immigrants. Production and jobs were protected by tariffs and import restrictions in place since before World War II. Despite recent closures in the automotive subsector, manufacturing can remain a significant and crucial, albeit smaller, player in the Australian economy. It makes large direct and indirect contributions to national output, employment, investment and innovation. Manufacturing also offers a disproportionally large contribution to exports and research and development. It also has deeply embedded and mutually reinforcing links with other sectors of the economy, including primary production, utilities, construction and the services sector. Australia’s current competitive strengths are mainly in low–medium technology manufacturing, where we are innovators. However, Australia’s manufacturing future will be stronger if it is built on a more diverse base, with prosperity built on a portfolio of strengths across a number of regions. The Council of Australian Governments has tasked its new Industry and Skills Council with fostering internationally competitive high‑end manufacturing in Australia.1 Growth in these areas will require a focus on advanced manufacturing technologies and knowledge‑intensive services. Australia’s success in advanced manufacturing is likely to be in specific niches, where there are many opportunities in high value‑added products and services. Today, manufacturing is Australia’s fourth‑largest employer, employing 936,400 workers, or 8.1 per cent of total employment. It employs many more indirectly, through outsourcing related services such as engineering, design, systems integration and marketing. The industry accounts for 6.6 per cent of Australia’s gross domestic product, 33.5 per cent of merchandise exports and just under 25 per cent of business expenditure on research and development. Australian manufacturing has been in transition for many decades in response to a range of domestic and global forces. Some of the drivers of change include labour productivity growth associated with increased mechanisation and use of technology in production; tariff cuts, which exposed the sector to greater international competition; and changing consumer preferences towards services. More recently, the high Australian dollar, slow productivity growth across the economy, intense global competition and a focus on sustainable production have placed additional pressure on the industry. Despite these challenges, some manufacturing subsectors have experienced relatively strong export growth, particularly high‑skilled manufacturing such as professional and scientific equipment and specialised machinery and equipment. These subsectors have adapted their business models to move into markets demanding these products despite the high Australian dollar. Strategies used by firms include increasing the use of imports that have become cheaper due to the exchange rate, or reviewing business practices and withdrawing from export markets.2 1 Council of Australian Governments (COAG), 2013, COAG communique, 13 December, p. 5. 2 Atkin, T and Connolly, E, 2013, ‘Australian exports: global demand and the high exchange rate’, Bulletin, June quarter, pp. 8–9, Reserve Bank of Australia, rba.gov.au/publications/bulletin/2013/jun/pdf/bu‑0613.pdf, accessed 7 February 2014. Manufacturing workforce study | Australian Workforce and Productivity Agency 13 Overview Overview These trends are not unique to Australia. Other industrialised countries have also experienced declines in manufacturing’s contribution to national employment and output. Globalisation and the internationalisation of technology and labour markets have seen many manufacturing tasks outsourced from industrialised countries to lower cost economies, especially East Asia. Many of these emerging economies are gaining market share not only in traditional manufacturing but increasingly in high‑technology sectors. These drivers will continue to shape global manufacturing. In contrast to older industrial models where products were largely conceived and produced in‑house and only raw materials were sourced from outside the enterprise, the emergence of global value chains has seen the diffusion of each stage of production across borders involving countries at all levels of development, from the poorest to the most economically advanced. The production of goods and services is increasingly carried out wherever the necessary skills and materials are available at competitive cost and quality. The result is that the research and development, design, assembly, production of parts, marketing and branding stages of goods can each take place in a different part of the world, and under different regulatory conditions. The nature of manufacturing has also been moving away from the concept of simply ‘making things’. Manufacturers are increasingly integrating value‑adding services and solutions such as design, prototyping, installation and maintenance into their business offerings. As a result of these long‑term structural changes, Australian manufacturing’s relative importance to economic output has declined significantly, to less than half of what it was four decades ago. The recently announced closures of the Australian manufacturing operations of Ford, GM Holden, Toyota and Alcoa are placing further pressure on the industry and will necessarily have major consequences for employment, particularly in regional labour markets. The loss of the automotive manufacturing sector has prompted concern and debate on the impact more broadly across manufacturing. Governments across the country are now looking at mechanisms to transition and foster internationally competitive high‑end manufacturing in Australia. Despite these ongoing pressures, manufacturing will remain one of Australia’s largest contributors to exports, jobs and research and development. As the industry continues to transform, its size and nature will change accordingly. According to three out of the four most plausible growth scenarios to 2025 developed by AWPA (detailed in Appendix A), the Manufacturing industry is expected to account for between 5.2 and 6.8 per cent of gross domestic product over the year to the June quarter 2025.3 Currently, Australia’s manufacturing workforce is employed across a wide range of subsectors. However, its competitive strengths are in low–medium technology manufacturing. By 2025, a greater share of manufacturing output is likely to be in sectors such as pharmaceuticals and high‑value food and beverage products. Manufacturers have already carved a niche in some high‑value subsectors such as aerospace, precision engineering and medical devices. In order to leverage these strengths and be globally competitive, innovation and productivity will be vital. Innovation is crucial to the development of new materials, processes and technologies, and will be at the foundation of the sector’s future. Emerging technologies and automation are already a key source of innovation for the sector, though the use of non‑technological innovation such as design integration, new business models and lean manufacturing are equally important to the competitiveness of manufacturing firms. 3 14 These projections come from the Deloitte Access Economics modelling that AWPA commissioned for its Future focus: 2013 National Workforce Development Strategy. Manufacturing workforce study | Australian Workforce and Productivity Agency As Australian manufacturing moves up the value chain, it will be increasingly dependent on a flexible, adaptable and skilled workforce. A higher skill level, strong foundation skills and greater recognition of existing skills will assist workers to adapt as the industry continues its transition towards more advanced manufacturing. Manufacturers that innovate and use technology effectively are more likely to capture a larger share of the global market, and move towards creating higher value‑adding products. Significant competitive advantage can be gained by creating high‑performing and technologically advanced manufacturing capabilities and by creating and/or acquiring technologies that fully exploit an integrated approach to design, research and development, and knowledge. A move to advanced manufacturing will increase the demand for higher skill jobs, but will not necessarily bring jobs growth. While technology and innovation may result in the loss of some occupations, it will also change the scope of job roles and create new occupations. Businesses will generate demand for a wider range of skilled trades workers, technicians and professionals, particularly in science, technology, engineering and mathematics (STEM) disciplines. The outsourcing of manufacturing business activities such as marketing, design and logistics also means that the sector will have growth in non‑traditional occupations, but will continue to be reliant on the service industry. Job openings in the sector are also expected as a result of the need to replace workers who transition into retirement, so attracting younger workers into key manufacturing‑related occupations will be important. Assistive information technologies and robotics‑based technologies will enhance, rather than replace, the roles of manufacturing workers. Lightweight assistive systems will facilitate humans’ work in factories, resulting in jobs with more high‑value tasks and fewer repetitive tasks and physically demanding activities such as weight lifting and tool picking. Remote training systems will facilitate continuous on‑the‑job training for workers. For other roles, integrating new technologies such as in mechanical and electrical manufacturing will mean that workers need skills to operate and manage computerised and technological advances in machinery and equipment. These changes will put pressure on parts of the existing workforce, particularly those in lower skilled or manual roles. Upskilling the existing workforce—particularly through addressing language, literacy and numeracy skills, and encouraging a culture of lifelong learning—will maximise the ability of the workforce to manage change. For some, unfortunately, this may not be a positive experience. As demand for workers with higher level skills grows, some workers will find themselves at risk of displacement, particularly if they work in a sector which is contracting, or in a lower skilled occupation. Forecasts of continued employment decline in the sector means the risk of displacement for some workers is unavoidable, so strategies that assist workers to transition to new roles, in combination with assistance packages, will be important. A key challenge is to ensure that workers have skills that are transferable and have currency in the labour market. When completed effectively, recognition of prior learning has the potential to improve workers’ employability by assisting them to identify and formally recognise their skills and expertise. The increased use of collaborative networks and partnerships is also effective in combining the strong research and development and STEM capabilities of universities and research organisations with the practical needs of manufacturing firms. Management capabilities, particularly across the large number of small and medium‑sized manufacturers, will also play a major role in the imperative to innovate. Manufacturing workforce study | Australian Workforce and Productivity Agency 15 Overview Skills for competitiveness and productivity Smart factories of the future will be configured as highly complex, dynamic and flexible systems. This means the industry will require employees who are empowered to act as decision‑makers and quality controllers. The nature of this type of manufacturing is likely to place significantly higher demands on all members of the workforce. Manufacturing teams will need to be multiskilled, with all employees able to manage complex production processes and having strong foundation skills. They will need to show initiative, guide and manage their own workload, solve problems on the job, and communicate effectively on the shop floor and to customers and other parts of the global supply chain. Currently, a large proportion (45.2 per cent) of the manufacturing workforce does not have any post‑school qualifications. This is particularly significant as it has been estimated that 87 per cent of available jobs in the industry require a post‑school qualification.4 If this issue is not addressed it is likely that firm productivity and competitiveness will be severely compromised. Building the workforce’s skills base, including reskilling some employees in new growth areas, will require a concerted and coordinated effort. Upskilling should occur in a strategic manner, with training (formal and informal) aimed at developing capabilities and expertise that reflect the medium‑ and long‑term needs of the industry. Investment in training to raise capabilities in new areas such as digital manufacturing and an increased emphasis on skills not traditionally associated with manufacturing, such as marketing and e‑business, will be needed. A range of initiatives are currently in place to assist manufacturing firms to build a more highly skilled workforce, such as structured apprenticeships and traineeships involving an employment contract, Australian Government funding for language, literacy and numeracy training (such as the Workplace English Language and Literacy program) and the National Workforce Development Fund. These national skilling programs are supported by the business advisory services provided through the government’s Enterprise Connect initiative. States and territories also provide funding for vocational education and training (VET), including VET in Schools programs, and foundation skills training. At the higher education level, a number of universities deliver a range of manufacturing‑related courses, such as chemistry and production and engineering courses. An increasing number of dual‑sector institutions offer pathways and articulation arrangements to allow students to progress from VET qualifications to higher degrees. As the industry seeks to move up the value chain, the demand for professional, technical and managerial workers is expected to increase and the need for pathways between VET and higher education will grow. Australia also has a large number of business schools delivering management qualifications. However, most are based on the Harvard model, which primarily produces graduates geared for working in large multinational firms. Given that Australia’s Manufacturing sector is dominated by small to medium-sized enterprises (SMEs), there is a need for education and training programs that are tailored to the operations of these firms. Many employers, however, are unable to articulate their workforce development needs or simply do not see the potential returns to be gained from investing in training. Improving employers’ perceptions of the value of training is central to increasing their level of investment, particularly in accredited training. Employers need to be convinced that there will be a return on investment from training, particularly given the current environment of low margins and high costs. They also need to consider the investment as an integral part of a broader strategic vision for the future. 4 16 Industry Skills Councils, 2013, No more excuses: an industry response to the language, literacy and numeracy challenge, p. 39, isc.org.au/pdf/NoMoreExcuses_FINAL%20single%20page.pdf, accessed 11 January 2014. Manufacturing workforce study | Australian Workforce and Productivity Agency The industry’s current skills profile suggests that it is facing a challenging transition phase. Building its resilience through promoting and supporting a culture of structured training and lifelong learning will require long‑term leadership from industry partners. Concerted, collaborative effort is required from industry, education and training providers, and governments to foster, attract and retain the skilled workforce required for a competitive Manufacturing sector into the future. To secure this pipeline of future manufacturers, the sector faces some long‑term challenges. Public perceptions of manufacturing jobs and career opportunities are impacting its ability to attract skilled workers. Industry has a key role to play to cut through these perceptions and communicate the varied and rewarding career opportunities in both manufacturing and related services. Collaborative effort between industry, secondary schools and tertiary education providers will be important to encourage young people and students to consider a career in manufacturing, and to enrol in relevant tertiary courses. The sector’s workforce has traditionally been male-dominated and full-time, but the changing nature of jobs in the sector provides industry with an opportunity to tap into previously under‑represented groups—including young people and women—in the labour force to fill these roles. Strategies to encourage employers to invest more in formal training are also required, particularly in areas that can build and improve management capability. Manufacturing workforce study | Australian Workforce and Productivity Agency 17 Overview Skills pipeline—securing manufacturers of the future The study The Manufacturing sector has been under pressure from factors such as the high Australian dollar, slow growth in many other sectors of the economy, such as construction, that purchase inputs from local manufacturing; competition from overseas competitors in low‑cost economies; and slow productivity growth across the economy. The sector’s output has not kept pace with the broader Australian economy and declines in employment levels are projected to continue. The sector is now confronted with a new challenge as the closure of the Ford manufacturing plant in 2016 and the GM Holden and Toyota manufacturing plants in 2017 will mean a significant transition for the Australian automotive subsector, and the affected workers and communities. While these issues potentially cast a shadow over the sector, they are not necessarily a predictor of the future of manufacturing in Australia. The nature of manufacturing has been moving away from the concept of simply ‘making things’ to integrate value‑adding services such as design, prototyping and marketing. This has contributed, and is expected to continue to contribute, to the sector’s demand for skilled workers. As Australian manufacturing moves up the value chain, it will be increasingly dependent on a flexible, adaptable and highly skilled workforce. It is therefore timely to take stock and analyse the skills the industry will need to succeed and flourish in the future. AWPA’s approach to workforce development AWPA believes that workforce development is concerned with: ➢ providing knowledge and skills through tertiary education ➢ matching tertiary provision to the needs of industry, individuals and society ➢ using knowledge and skills effectively at work ➢ further developing knowledge and skills in the workplace. An effective workforce development strategy requires a collaborative approach between industry, unions, employer groups, the tertiary education sector and government, as well as a shared agenda between stakeholders responsible for workforce development. Workforce development refers to more than just training. It also involves integrating business strategy, work organisation and job design to facilitate continuous improvement in skills development and utilisation. The objective of this study has therefore been to outline strategies for industry, the education and training sector, and government to attract and retain skilled workers, increase the availability and supply of specialist skills, improve ongoing skills development and promote the effective utilisation of skills in the workplace. Manufacturing workforce study | Australian Workforce and Productivity Agency 19 The study The Australian Workforce and Productivity Agency (AWPA) is an independent statutory body that provides advice to the Australian Government on current, emerging and future skills and workforce development needs. In conjunction with industry, AWPA also analyses sectoral skills needs to support workforce planning and productivity. This Manufacturing workforce study is an important part of AWPA’s commitment to ensure that Australia has the workforce it needs for the future. Study methodology This study first identifies a range of trends and issues that are currently impacting on manufacturing, or are expected to impact on the sector over the next decade. The study then highlights the consequent impacts on workforce and skills requirements. AWPA has drawn on the considerable body of research on the sector, and has undertaken extensive consultation with industry, government and the education and training sector. The study was overseen by a reference group chaired by AWPA’s chief executive officer, Mr Robin Shreeve. A full listing of the reference group is at Appendix I. AWPA released an issues paper on 25 October 2013 to seek feedback from stakeholders, and received 17 submissions from industry, industry groups and the education and training sector.5 The AWPA Secretariat also directly engaged with businesses, industry bodies, research organisations, state governments, and education and training institutions. Feedback and key messages from these consultations have helped shape the recommendations outlined in this report. The report Part One of this report profiles the drivers of change in the global and Australian manufacturing industries as well as the Australian manufacturing workforce. This provides context to discuss the factors impacting on the demand for future skills and labour in the industry and the implications for skills and workforce development. Part Two highlights the skills that will help drive the innovation agenda for manufacturing firms to increase their competitiveness in the global manufacturing economy. Part Three discusses the impact of structural change on the sector’s workforce. The nature of the workforce will necessarily change as the sector moves towards higher value activities. This will put pressure on parts of the existing workforce, particularly those in lower skilled or manual roles. Upskilling the existing workforce—particularly through addressing language, literacy and numeracy skills, and encouraging a culture of lifelong learning—will maximise the ability of the workforce to manage change. Part Four highlights the imperative for the industry to cut through public perceptions of manufacturing careers in order to attract students to study in disciplines or trades that will underpin the future Australian Manufacturing sector. This will involve increased engagement between industry and secondary schools and the higher education sector. The VET sector will continue to play a major role in training skilled trades workers and technicians. 5 20 A list of submissions to AWPA’s Manufacturing workforce study can be found in Appendix J. Manufacturing workforce study | Australian Workforce and Productivity Agency Recommendations Transitioning to a sustainable, globally competitive manufacturing base Manufacturing will continue to make an important contribution to the Australian economy. The future of Australia’s Manufacturing industry will increasingly lie in transitioning to a manufacturing base that incorporates advanced and niche manufacturing, with firms participating in global supply chains and offering lifetime services for their products. Recommendations A strong manufacturing base will require a focus on innovation, specifically in processes, markets, products, services, delivery and business and management models. It will need to incorporate a strong collaborative culture in order to improve its international competitiveness and productivity. Enterprises, supported by peak industry groups and the Australian Government, need to drive this transition in order to secure a competitive future. Recommendation 1 a) That industry work within Australian Government initiatives on manufacturing to identify linkages that promote collaboration on skills and workforce development to underpin the agenda to improve productivity and global competitiveness. b) That the Australian Government continue support for programs that assist firms to identify and pursue business improvement activities, undertake workforce planning and development, and address foundation skills to develop and strengthen the skills and capabilities of their workforce, such as Enterprise Connect and the co‑funded National Workforce Development Fund and Workplace English Language and Literacy program. Enhancing management skills to underpin a competitive Manufacturing sector Managers at all levels, from executives through to the shop floor, play an important role in fostering a high-performing culture. Superior management performance is correlated with higher levels of innovative activity and increased productivity. Australia’s management performance is above average, but could be enhanced, especially in light of the emerging business and management challenges, which are likely to have sustained and disruptive consequences for established business models and management systems. Improving the qualification profile of managerial staff, particularly in university-level qualifications, will strengthen the management capacity of Australian manufacturers. Management training should reflect the needs and work patterns of managers, particularly those who work in SMEs. Manufacturing workforce study | Australian Workforce and Productivity Agency 23 Recommendation 2 That the Centre for Workplace Leadership form a taskforce to review management and leadership capabilities in Australian manufacturing businesses and where appropriate revise management training to suit contemporary managers in manufacturing, who are often time-poor and have significant operational responsibilities. The taskforce should include relevant Industry Skills Councils such as Manufacturing Skills Australia and Innovation Business Skills Australia; higher education groups such as Universities Australia and the Australian Business Deans Council; and industry peak bodies such as the Australian Industry Group, the Australian Chamber of Commerce and Industry and the Australian Council of Trade Unions. Positioning the workforce for adjustment and renewal Manufacturing in Australia is in transition. This transition will be difficult for some workers, particularly those in declining sectors or jobs that become obsolete. A relatively high proportion of the workforce do not have formal, industry-recognised qualifications or sufficient language, literacy and numeracy skills to meet the demands of the modern workplace, which will impact on their ability to find new jobs. Strategies that assist vulnerable workers to transition to new roles, in combination with structural adjustment assistance packages, must be pursued to mitigate the impact of closures on workers, their families and communities. We are in the fortunate position, particularly in relation to the closures in the automotive subsector, that we have time to prepare. Action must start now to best position vulnerable workers to identify new job opportunities and enhance their existing skills through formal recognition and targeted retraining. Recommendation 3 a) That the Australian Government Department of Human Services, relevant state and territory government agencies, Job Services Australia, vocational education and training providers and other registered training organisations work collaboratively to help vulnerable workers transition to alternative employment. This should be a multilayered response that includes the provision of Workplace English Language and Literacy program training as necessary. Strategies should be based on learning from previous closures and support initiatives that develop and implement best practice models. b) That the National Centre for Vocational Education Research lead an ‘action research’ project on better recognising the existing skills of employees impacted by the announced closures in the automotive subsector. Action research involves live participation in the change process and would build on current practice in recognition of prior learning. 24 Manufacturing workforce study | Australian Workforce and Productivity Agency Promoting manufacturing as a rewarding career choice Public perceptions of manufacturing do not bear a close relationship to the contemporary emergence of creative, high-skilled and interdisciplinary manufacturing jobs. These perceptions are impacting the sector’s ability to attract skilled workers. Today’s Manufacturing industry provides career opportunities across a range of disciplines, and increasingly in high-skill, STEM skills based and other roles. The industry will also offer an expanding range of opportunities in ‘non‑traditional’ manufacturing careers as more firms look to add value to their products by bundling services with their goods. The industry should take a lead role in better identifying and promoting the range of manufacturing career opportunities, and in taking steps to address negative, limited and out-of-date perceptions of the sector. Strategies for developing positive and inclusive promotional channels for manufacturing careers are needed. Strategies should target different groups, in particular university and secondary school students, parents and career advisers. Recommendations Recommendation 4 That peak industry groups, relevant Industry Skills Councils and trade unions work together with career development advisory groups such as the Career Industry Council of Australia to promote the range of jobs and career opportunities available in the industry in order to attract skilled workers and raise public perceptions of manufacturing. Strategies should include customised print and online resources for students, parents and teachers. Guaranteeing a supply of capable apprentices A strong manufacturing future for Australia will continue to be founded on a core base of skilled technicians and trades workers. Australian Apprenticeships play a critical role in providing a recognised entry pathway into these roles. However, industry has raised concerns about current completion rates for apprentices. Recommendation 5 That peak industry groups, state training authorities, relevant Industry Skills Councils and the Australian Government Department of Industry work to improve completion rates for trade apprentices. Strategies should be targeted at pre‑recruitment, induction and during training. Areas of improvement should include strengthening employer and apprentice matching through Australian Apprenticeship Centres; streamlined employer advisory services; improved apprentice mentoring; and better coordination of apprentice and employer support at the various levels of government. Manufacturing workforce study | Australian Workforce and Productivity Agency 25 Increasing engagement with universities to secure a pipeline of skilled workers Contemporary manufacturing enterprises need to be innovative, flexible and well led. These demands are set to increase in the future. Currently, manufacturing employs fewer university graduates than many other industries. Its engagement with the higher education sector is underdeveloped and employment of tertiary graduates in Australia lags behind that of other countries with developed manufacturing sectors. Deeper engagement between manufacturers and universities will be necessary, as industry will increasingly rely on universities to supply skilled graduates, research and expertise. Recommendation 6 a) That a multisectoral working group be established, comprising peak industry groups, Universities Australia and the Australian Collaborative Education Network, to deepen engagement with, and increase connections between, manufacturing and universities. The focus of the working group should cover research, innovation, the supply of appropriately trained graduates and work-integrated learning. The working group should build on the work of the Office of the Chief Scientist’s Industry Working Group. b) That work-integrated learning be promoted, expanded and strengthened to meet industry demand for work-ready graduates and to enhance linkages with the higher education sector. Strategies should include engaging more small to medium‑sized enterprises in work-integrated learning, developing manufacturing-specific case studies to highlight successful models, and better linking work-integrated learning into course objectives. Addressing the demand for science, technology, engineering and mathematics skills in manufacturing A well‑educated and well-trained workforce is necessary to support Australia’s Manufacturing industry as it moves towards producing more sophisticated products and services. As the industry continues its transition toward more advanced manufacturing, the sector will increasingly rely on STEM-related disciplines. The industry’s future competitiveness is dependent on its ability to secure workers with adequate qualitative and quantitative skills primarily through the recruitment of university graduates and higher level VET graduates. It has been recognised nationally that Australia’s participation in STEM subjects and disciplines at secondary school and university is unacceptably low. Industry and the Australian Government must show commitment to raising STEM skill levels across the country by working collaboratively and supporting industry‑based training options. Recommendation 7 That the work of the Office of the Chief Scientist be strongly supported to ensure that manufacturing has access to workers with sufficient science, technology, engineering and mathematics capabilities to meet future industry needs. 26 Manufacturing workforce study | Australian Workforce and Productivity Agency Increasing the diversity of the Australian manufacturing workforce The future of Australian manufacturing will see the creation of new occupations and career paths. Drawing on underrepresented groups will give employers the opportunity to draw from the largest possible pool of skilled workers to fill these future roles. Traditionally, manufacturing has been male dominated and predominantly full time which can create barriers to employment for those not within this cohort. Due to high replacement rates projected within the sector, firms will also need to adopt strategies to extend the working lives of mature-age workers and limit loss of knowledge due to retirement. Industry should look to adopt best practice in the area of workplace diversity to secure a workforce capable of meeting future demands. Recommendation 8 Recommendations That peak industry groups and trade unions build employer commitment to improving the attraction and retention of underrepresented groups within manufacturing. Strategies should include: ➢ providing advice on how to develop inclusive workplace practices including flexible working arrangements and safe (mental and physical) working environments for employees ➢ supporting development and educational opportunities (through job shadowing, mentoring and formal training) to assist workers to transition to revised or different roles where required. Manufacturing workforce study | Australian Workforce and Productivity Agency 27 Part One: Australia’s place in the global Manufacturing industry Part One: Australia’s place in the global Manufacturing industry Manufacturing is a significant, and crucial, player in the Australian economy. According to the latest data, the Manufacturing sector: ➢ is the fourth‑largest employer in the country, employing 936,400 people or 8.1 per cent of total employment6 ➢ is the fourth‑largest contributor to gross domestic product (6.6 per cent)7 ➢ accounts for 33.5 per cent of merchandise exports8 ➢ invests more than any other industry sector in research and development ($4.5 billion in 2011–12 or 24.4 per cent).9 The central focus of this study is to examine the workforce needs of the sector in the coming decade. It is therefore important to understand the current and emerging drivers of change in manufacturing across the globe, and the implications for the workforce and, subsequently, for skill and workforce planning needs of Australian manufacturers. Australian manufacturing today Australia’s Manufacturing sector is diverse. It comprises industries ranging from those producing commodity products such as some foods and beverages, and other simply transformed manufactures, to producers of precision, high value‑added products including aerospace components, machine tools, medical devices, electronics, scientific instruments, advanced materials and pharmaceuticals. Australian manufactures can be part of both domestic and global supply chains. Manufacturing is linked to many other key industries in Australia; for 6 Australian Bureau of Statistics (ABS), 2013, Labour force, Australia, detailed, quarterly, cat. no. 6291.0.55.003. 2013, four‑quarter average. 7 ABS, 2014, Australian national accounts: national income, expenditure and product, cat. no 5206.0, Table 6, chain volume measures, original terms, December quarter 2013. Data is for 2013 and is derived from summing up quarterly data. 8 ABS, 2014, International trade in goods and services, Australia, cat. no. 5368.0, Table 32a, January 2014. Figure is for 2013; annual estimate has been derived from summing up monthly data. 9 Department of Industry, Manufacturing data card, http://www.innovation.gov.au/industry/manufacturing/Pages/ ManufacturingDataCard.aspx, accessed 19 March 2014. 10 World Bank, 2013, World development indicators: structure of manufacturing, wdi.worldbank.org/table/4.3#, accessed 21 January 2014. Figure is for 2011. 11 Australian Government, 2012, Australia in the Asian century, white paper, p. 42. Manufacturing workforce study | Australian Workforce and Productivity Agency 29 Part One In global terms, the Australian Manufacturing sector is small, accounting for 1 per cent of global manufacturing value added.10 As a small global player, the sector is affected by trends influencing the nature of manufacturing across the world. Trends such as globalisation, diffusion of technology, changing consumer preferences, exchange rate fluctuations, and the imperative for increased resource efficiency are shaping manufacturing supply chains across the world, causing them to be highly interconnected and complex. A notable feature of the past 40 or so years has been the shift of manufacturing activity from industrialised countries to lower cost economies, especially in East Asia, which now accounts for almost one‑third of world trade in manufacturing.11 These trends have prompted many countries, including Australia, to rethink what the future of manufacturing will look like and assess how they can create a competitive advantage in the global marketplace. example, mining, agriculture, services, utilities and transport all play a vital role in the manufacturing supply chain. The localised or general stagnation of just one of these industries can drag down the output of linked manufacturing firms, while increased productivity in these industries can have positive flow‑on effects for manufacturing in Australia. We are currently seeing growth in some sectors and decline in others. Australia’s Manufacturing industry currently has a large presence in low–medium technology areas.12 Our suite of national strengths across resources, food, health, engineering and the environment, when harnessed effectively, provides a platform for growth that is both uniquely Australian and globally significant. Such industries enjoy a strong and sustainable comparative advantage for our low–medium technology areas.13 Success in manufacturing increases the value of our services industries, both through bundling of services (see page 48) and the drawing of domestic service providers to successful manufacturing areas. However, this can mean that the closure of manufacturing firms can have a widespread effect on a regional area. Recognising these concerns, Australian Industry Group’s 10-point plan for a strong and diversified economy includes ‘lifting manufacturing performance’ and a ‘successful transition for automotive manufacturing’ as two of its national economic priority areas.14 Australia is also seeing growth in areas of niche advanced manufacturing. These are areas where we can overcome some of the structural limitations such as high labour costs, the exchange rate and the prevalence of SMEs, and where we can maximise our strengths in advanced skills and knowledge. More than one‑third of intellectual property rights associated with Australian publicly funded research organisations and their spin‑out companies are from the pharmaceuticals and biotechnology fields.15 The Manufacturing industry underpins economic activity in many parts of regional Australia. In 2013, 33.5 per cent of manufacturing workers were employed in regional and remote areas: slightly below the all industry average of 34.1 per cent. The relative importance of manufacturing varies across the country. For example in the Barwon‑Western region (based around Geelong) 9.9 per cent of the workforce is employed in the Manufacturing industry, while at the Sunshine Coast only 5.3 per cent of workers are employed in the Manufacturing sector.16 The 2012 Smarter manufacturing for a smarter Australia report by the non‑government members of the Prime Minister’s Manufacturing Taskforce suggests that not only is manufacturing important for regions, but also a regional focus is an essential element of a successful manufacturing future. In large countries, one of the key ways to build diversity at the level of the national economy is to enhance specialisation at the level of regional economies. Such a strategy strengthens the comparative advantage that different regions hold and can bring additional cluster‑based benefits. Regional areas also bring practical benefits such as easier logistical considerations when transporting products or more space to comply with environmental considerations. This regional perspective highlights the importance of interstate as well as international trade. Averaged across Australia, interstate trade is roughly of the same magnitude as international trade—that is, around 20 per cent of state output.17 12 Prime Minister’s Manufacturing Taskforce, 2012, Smarter manufacturing for a smarter Australia: report of the non‑government members, p. 8, innovation.gov.au/industry/manufacturing/Taskforce/Documents/ SmarterManufacturing.pdf, accessed 19 December 2013. 13 Ibid., p. 12. 14 Australian Industry Group, Ten point plan for a strong and diversified economy, media release, 6 March 2014, http://www.aigroup.com.au/portal/site/aig/template.MAXIMIZE/mediacentre/ ?javax.portlet.tpst=0328197f3ace113a24afbc100141a0a0_ws_MX&javax.portlet, accessed 11 March 2014. 15 Department of Industry, 2013, Australian innovation system report 2013, p. 54, http://www.innovation.gov.au/science/ policy/Pages/AustralianInnovationSystemReport.aspx, accessed 3 March 2014. 16 Australian Bureau of Statistics, 2013, Labour force, Australia, detailed, quarterly, cat. no. 6291.0.55.003, four-quarter average, 2013 data. 17 Prime Minister’s Manufacturing Taskforce, 2012, Smarter manufacturing for a smarter Australia: report of the non‑government members, p. 33, innovation.gov.au/industry/manufacturing/Taskforce/Documents/ SmarterManufacturing.pdf, accessed 19 December 2013. 30 Manufacturing workforce study | Australian Workforce and Productivity Agency Despite perceptions that manufacturing has been in steady decline, the sector experienced long-term growth in gross value added (chain volume measures) until the global financial crisis hit in 2008. Average annual growth in gross value added for the Manufacturing industry between 1993 and 2008 was 1.9 per cent, but then fell to –1.4 per cent in the five years to 2013.18 Growth in the sector has not been as high as in other sectors such as Services and Mining, so the Manufacturing industry’s relative importance to economic output has declined. Manufacturing’s share of gross domestic product in 2013 was 6.6 per cent, compared with 13.2 per cent in 1975 (Figure 1). Figure 1 Percentage of gross value added for selected industries as a percentage of gross domestic product (chain volume measures), 1975 to 2013 70 16 68 14 66 12 64 62 8 60 58 6 Per cent Per cent 10 56 4 Part One 54 2 52 0 19 7 5 19 77 19 79 19 81 19 83 19 85 19 87 19 89 19 91 19 93 19 95 19 97 19 99 20 01 20 03 20 05 20 07 20 09 20 11 20 13 50 Left-hand side axis Agriculture, Forestry and Fishing Mining Manufacturing Right-hand side axis Services Note: The Services sector comprises the following ANZSIC industries: Electricity, Gas, Water and Waste Services; Construction; Wholesale Trade; Retail Trade; Accommodation and Food Services; Transport,Postal and Warehousing; Information Media and Telecommunications; Financial and Insurance Services; Rental, Hiring and Real Estate Services; Professional, Scientific and Technical Services; Administrative and Support Services; Public Administration and Safety; Education and Training; Health Care and Social Assistance; Arts and Recreation Services; and Other Services. Source: ABS, 2014, Australian national accounts: national income, expenditure and product, cat. no. 5206.0, Table 6, chain volume measures, original terms, December quarter 2013. Annual gross value added estimates have been derived from summing up quarterly data. 18 ABS, 2014, Australian national accounts: national income, expenditure and product, cat. no. 5206.0, Table 6, chain volume measures, original terms, December quarter 2013. Annual gross value added estimates have been derived from summing up quarterly data. Manufacturing workforce study | Australian Workforce and Productivity Agency 31 This trend is not unique to Australia. Manufacturing’s share of gross domestic product has declined in most comparable nations, even in those with an increasing share of global manufacturing activity.19 As in Australia, there have been structural shifts in the industrial composition of production towards service industries. Figure 2 shows manufacturing as a percentage of gross domestic product for a range of other economies. Major manufacturing economies such as Germany, the United States and China have all experienced a decline in the contribution of manufacturing to their respective economies. The Republic of Korea is one exception (see the ‘Manufacturing in the Republic of Korea’ case study on page 33). Figure 2 Manufacturing value added as a percentage of gross domestic product, 2002, 2007 and 2010 Percentage of gross domestic product 35 30 25 20 15 10 5 at es om St ni te d U U N ni te d Ki ng d or w ay N et h er la nd s of a, Re p. Ko re Ja pa n ia do ne s In G er m an y in a Ch Au st ra lia 0 2002 2007 2010 Note: Complete data for 2010 and 2012 are not available. Source: World Bank, World Development Indicators, manufacturing, value added (per cent of gross domestic product), data.worldbank.org/indicator/NV.IND.MANF.ZS., accessed 22 February 2014. 19 Workplace Research Centre, 2013, International trends in manufacturing, AWPA, Canberra, p. 5. 32 Manufacturing workforce study | Australian Workforce and Productivity Agency The composition of manufacturing varies greatly between countries. Australian manufacturing activity is similar to that of countries like Canada and Norway, which also have access to natural resources. Australia’s Manufacturing sector has competitive advantages in low–medium technology areas (such as food) and in smaller niche, knowledge‑intensive subsectors (such as pharmaceuticals and aerospace).20 The United States and Germany have strengths in products like automobiles and machinery, while Finland has a very balanced distribution across all technological intensity classes. This is explored more broadly in the ‘Innovation and productivity’ section in Part Two of this report (see page 59). Manufacturing in the Republic of Korea Korea’s economy has expanded rapidly over the past half century.Real gross domestic product has increased at an average annual rate of about 8 per cent since the early 1960s. It is now the 12th‑largest economy in the world on a purchasing power parity basis, and the eighth‑largest exporter of goods and services. This economic growth has been underpinned by the development of a broad‑based, export‑oriented manufacturing sector from a relatively low base.21 Manufacturing growth Part One The share of manufacturing in the Korean economy has increased over the past four decades. This is in contrast to Japan and the United States, where the manufacturing share of the economy has declined steadily as production has shifted to lower income economies. Over the past 40 years, Korean manufacturing activities have shifted towards steel‑intensive industries, such as transport equipment and metal products. Today, the main manufacturing industries are electrical and electronic equipment, metal products, chemicals, transport equipment and machinery. The growth of manufacturing of transport equipment, machinery and metal products has been driven by a relatively small number of large, privately owned enterprises (often family controlled and with strong ties to the government, such as Samsung, Hyundai and LG) known as chaebol. In the 1970s, government industrial policies were directed towards developing sectors of the economy perceived to have long‑term potential. This led the chaebol to focus on the automotive, shipbuilding and electronics industries, reducing the economy’s reliance on imported capital and intermediate goods. To promote export growth, some manufacturing industries were initially supported by incentives such as reduced taxes and tariff exemptions on raw materials imported for export production. Another contributing factor to the growth of manufacturing’s share in the Korean economy was the increase in the domestic content of production, which grew from around 55 per cent to 65 per cent between the mid‑1990s and mid‑2000s. Much of this rise stems from the increased use of Korean‑made steel. In contrast, in most East Asian economies the domestic content of production has decreased over time owing to growth in intra‑industry regional trade and use of international supply chains. 20 Prime Minister’s Manufacturing Taskforce, 2012, Smarter manufacturing for a smarter Australia: report of the non‑government members, p. 8. 21 Cusbert, T, Jääskelä, J and Stenner, N, 2013, ‘Korea’s manufacturing sector and imports from Australia’, Bulletin, December quarter, pp. 7–14, Reserve Bank of Australia, rba.gov.au/publications/bulletin/2013/dec/2.html, accessed 23 January 2014. Manufacturing workforce study | Australian Workforce and Productivity Agency 33 Manufacturing sectors ➢ Automobiles—Korea’s automobile industry accounts for around one‑tenth of Korea’s manufacturing sector and is the fifth‑largest in the world, representing around 6 per cent of global production. The majority of vehicles produced in Korea are exported. Three big manufacturers, Hyundai, GM Korea (formerly Daewoo) and Kia, collectively account for roughly 90 per cent of automotive production. In the early 1960s, production consisted of assembling automobile kits primarily imported from Japan and the United States. Over time, domestic machinery and automotive parts industries emerged alongside automobile assembly, increasing the domestic value‑added component of production. Domestic content in automobiles rose to around 60 per cent in 1972, and was more than 90 per cent by the end of the 1970s. ➢ Shipbuilding—Korea’s shipbuilding industry became the largest in the world in 2003, surpassing Japan. The Korean shipbuilding industry is highly concentrated, and is dominated by three large shipbuilders: Hyundai Heavy Industries (the world’s largest shipbuilding company), Samsung Heavy Industries and Daewoo Shipbuilding & Marine Engineering. The increased competition from Chinese shipbuilders has pushed Korean production towards specialised higher value‑added units, such as liquefied natural gas tankers, in which Korea holds an 85 per cent market share. ➢ Steelmaking—Korea has the highest production of steel, per capita, in the world, accounting for around 4.5 per cent of global steel production in 2012. This partly reflects the intensive use of steel in its manufacturing and export sectors. Korean steel production has grown rapidly since 2009, increasing twice as fast as both global and Chinese production. The significant growth of Korea’s steel production capacity in recent years means that Korea has moved from being a net importer of steel to a net exporter, with more than half of these exports going to Asia. Subsector performance Figure 3 highlights that manufacturing activities in Australia largely reflect the country’s natural resources. In 2013, the largest subsector contributions to total manufacturing gross value added (chain volume measures) were Food, Beverage and Tobacco Products22 (23.5 per cent), Machinery and Equipment23 (20.6 per cent) and Petrol, Coal, Chemical and Rubber Products24 (18.2 per cent).25 22 Comprising ANZSIC 11 (Food Product Manufacturing) and ANZSIC 12 (Beverage and Tobacco Product Manufacturing). 23 Comprising ANZSIC 23 (Transport Equipment Manufacturing) and ANZSIC 24 (Machinery and Equipment Manufacturing). 24 Comprising ANZSIC 17 (Petroleum and Coal Product Manufacturing), ANZSIC 18 (Basic Chemical and Chemical Product Manufacturing) and ANZSIC 19 (Polymer Product and Rubber Product Manufacturing). 25 ABS, 2014, Australian national accounts: national income, expenditure and product, cat. no 5206.0, Table 6, chain volume measures, original terms, December quarter 2013. Annual gross value added estimates have been derived from summing up quarterly data. 34 Manufacturing workforce study | Australian Workforce and Productivity Agency Figure 3 Subsector contribution to manufacturing gross value added, 2013, chain volume measures Food, Beverage and Tobacco Products 23.5 Machinery and Equipment 20.6 Petroleum, Coal, Chemical and Rubber Products 18.2 Metal Products 16.5 Wood and Paper Products 6.4 Textile, Clothing and Other Manufacturing 5.4 Non-metallic Mineral Products 5.3 Printing and Recorded Media 4.0 0 5 10 15 20 25 Per cent Source: ABS, 2014, Australian national accounts: national income, expenditure and product, cat. no. 5206.0, Table 6, chain volume measures, original terms, December quarter 2013. Annual estimates have been derived from summing up quarterly data. The Australian Manufacturing industry as a whole is quite diverse. The only other subsector (at the Australian and New Zealand Standard Industry Classifications (ANZSIC) three‑digit level) with a larger share of Manufacturing industry value added is Structural Metal Product Manufacturing (5.5 per cent). However, the closing of Ford’s, GM Holden’s and Toyota’s manufacturing operations does sound a warning about the need for Australian manufacturing to focus on high‑end innovative products and services where we have a competitive advantage. Export figures help paint a picture of where the sector’s internationally competitive activities lie. Table 1 shows some of Australia’s key manufactured exports in 2012–13. These goods largely reflect the structure of the sector, highlighting strengths in processed metals and food products, as well as elaborately transformed products such as aircraft parts, medical instruments and civil engineering and telecommunications equipment. 26 ABS, 2013, Australian industry, 2011–12, cat. no. 8155.0, Table 1. Figures are for 2011–12. Manufacturing workforce study | Australian Workforce and Productivity Agency 35 Part One The recent announcements by Ford, GM Holden and Toyota of their intention to close manufacturing operations in Australia from 2016 (Ford) and 2017 (GM Holden, Toyota) has raised debate about the likely impact of these closures on manufacturing more generally across the country. The closures will undoubtedly have adverse consequences for employment in the automotive subsector and in regional labour markets; they also represent a loss in terms of export dollars and technical capability. However, cessation of manufacturing operations by these companies does not equate to the end of manufacturing in Australia. Indeed, motor vehicle manufacturing only accounts for 5.3 per cent of all Manufacturing industry value added and 5.3 per cent of total manufacturing employment.26 Table 1 Australia’s top 20 manufactured goods exports by value, 2012–13 Good $ million Aluminium 3,593.2 Medicaments (including veterinary) 3,416.4 Copper 3,109.6 Alcoholic beverages 1,999.6 Passenger motor vehicles 1,705.6 Milk, cream, whey and yoghurt 1,161.2 Aircraft, spacecraft and parts 1,135.2 Civil engineering equipment and parts 1,031.0 Telecommunications equipment and parts 961.4 Medical instruments (including veterinary) 903.9 Lead 882.5 Zinc 817.3 Measuring and analysing instruments 806.1 Cheese and curd 784.3 Specialised machinery and parts 770.7 Vehicle parts and accessories 717.1 Paper and paperboard 699.2 Inorganic chemical elements 696.4 Nickel 680.5 Miscellaneous manufactured articles (not elsewhere specified) 661.7 Note: Data is based on the United Nations’ Standard International Trade Classification revision 4, at the three‑digit level. Also included are selected manufactured food products. Source: Based on Department of Foreign Affairs and Trade, 2013, Composition of trade, Australia, 2012–13, dfat.gov.au/publications/stats‑pubs/pivot‑tables.html, accessed 21 January 2014. Size and scale Australia’s Manufacturing sector is characterised by a large number of small (employing fewer than 20 people) and medium‑sized (employing fewer than 200 people) businesses. Together, SMEs account for just over 60 per cent of all manufacturing employment in Australia. As at June 2012, there were 88,079 manufacturing businesses in Australia, more than 37,000 of which were non‑employing (42.8 per cent). More than 40,000 businesses employed 1 to 19 people (46.0 per cent); 9,110 businesses employed between 20 and 199 people (10.3 per cent); and a very small number—666 businesses (0.8 per cent)—employed more than 200 people. Small businesses contribute 20.7 per cent to the industry value added and medium‑sized businesses 27.4 per cent. By comparison, large businesses contribute 51.9 per cent to industry value added. However, as shown in Figure 4, the proportion of manufacturing employment in 36 Manufacturing workforce study | Australian Workforce and Productivity Agency the Manufacturing sector is relatively balanced between small, medium‑sized and large businesses. Although only 0.8 per cent of manufacturing businesses employ more than 200 people, they employ 38.9 per cent of the manufacturing workforce. Figure 4 Proportion of manufacturing employment and industry value added by business size, 2011–12 51.9 200+ Number of employees 38.9 27.4 20–200 31.5 20.7 <20 29.5 0 10 20 30 40 50 60 Proportion of industry value added Proportion of manufacturing employment Note: Industry value added data by business size is only available for 2011–12. For comparability, this chart also shows 2011–12 data for business counts. Source: ABS, 2013, Australian industry, 2011–12, cat. no. 8155.0, Table 2.1. The 2012 report by the non‑government members of the Prime Minister’s Manufacturing Taskforce, Smarter manufacturing for a smarter Australia, noted that Australia’s small manufacturers are additionally constrained by small markets: Australia’s small and dispersed internal markets and remoteness from larger markets, explain why Australian manufacturing firms are small by global standards. This is a systemic constraint that makes it harder to penetrate global value chains within which much of manufacturing’s value is created.27 The large number of sole operators (42.8 per cent, or 37,513 businesses) have a unique set of skills needs. Owner–operators will often need to be multiskilled, managing all operational, strategic and technical aspects of their businesses. They are likely to operate boutique or small family businesses such as clothing, micro‑breweries, bakeries, printing, and wooden products and furniture. 27 Prime Minister’s Manufacturing Taskforce, 2012, Smarter manufacturing for a smarter Australia: report of the non‑government members, p. 14. Manufacturing workforce study | Australian Workforce and Productivity Agency 37 Part One Per cent It is more difficult for SMEs to collaborate, innovate, coordinate with research and development organisations and partake in large supply chains. Many international businesses do not wish to deal with companies the size of many Australian SMEs,28 while SMEs that are part of supply chains may find themselves vulnerable to decisions by larger firms in the chain. This may hinder their ability to compete globally, increasing the need for larger manufacturing firms to play a key role in global supply changes. The role for industry associations in assisting small businesses to collaborate is explored in Part Two. The challenges for Australia’s SMEs are increased because of the relative remoteness of our firms. Scale linked to remoteness has decreased our opportunities for trade, knowledge transfer and relationship building. Australia’s scale and remoteness work against competition, innovation and export growth, and produce a unique industrial structure: large multinationals in resources and food, large domestic services oligopolies and a long tail of SMEs.29 Manufacturing employment Employment in the Manufacturing industry declined by 10.2 per cent over the past 10 years (2003 to 2013, four‑quarter average), or around 106,600 jobs. In 2013, there were 936,400 workers in the sector, which comprised 8.1 per cent of the total workforce.30 Table 2 shows a reduction in the total number of persons employed in the Manufacturing sector in a number of countries between 2002 and 2012. The decline in the industry’s employment share, and the structural adjustment faced by the manufacturing regions and their workers, are key challenges facing industry policy for many governments across the globe. Australia’s 9.5 per cent decrease over the decade is markedly smaller than other developed nations, particularly the Netherlands, Canada and the United Kingdom. It should be noted that manufacturing in Australia held a relatively smaller share of total employment at the start of 2002 than in all of the countries listed in Table 2. The relative size of the Manufacturing industry reflects a variety of different factors.31 However, apart from the Republic of Korea, none of these countries has returned to pre–global financial crisis levels of manufacturing employment.32 28 Ibid., p. 45. 29 Ibid., p. 15. 30 ABS, 2013, Labour force, Australia, detailed, quarterly, cat. no. 6291.0.55.003. Data is for 2013 (four‑quarter average). 31 Manyika, J et al., 2012, Manufacturing the future: the next era of global growth and innovation, McKinsey Global Institute, p. 19, mckinsey.com/insights/manufacturing/the_future_of_manufacturing, accessed 7 January 2014. 32 Workplace Research Centre, 2013, International trends in manufacturing, p. 5. 38 Manufacturing workforce study | Australian Workforce and Productivity Agency Table 2 Manufacturing employment, selected economies, 2002, 2007 and 2012 2002 (’000) 2007 (’000) 2012 (’000) Change 2007–2012 (%) Change 2002–2012 (%) Australia 1,068 1,043 967 –7.3 –9.5 Canada 2,288 2,029 1,784 –12.1 –22.0 France 4,234 3,966 3,321 –16.3 –21.6 Germany 8,504 8,391 7,915 –5.7 –6.9 Japan 11,990 11,670 10,300 –11.7 –14.1 Korea, Rep. of 4,241 4,014 4,105 2.3 –3.2 Netherlands 1,128 1,054 854 –19.0 –24.3 New Zealand 296 272 246 –9.6 –16.9 United Kingdom 3,808 3,223 2,890 –10.3 –24.1 United States 17,233 16,302 14,686 –9.9 –14.8 Source: US Bureau of Labor Statistics, 2013, International comparisons of annual labor force statistics, 1970–2012, Table 2‑4. Global drivers of change Figure 5 summarises work that the Commonwealth Scientific and Industrial Research Organisation (CSIRO) has undertaken on megatrends and how they are impacting on manufacturing. Globalisation and the shift of manufacturing activities to lower cost economies have heightened the importance of Australian manufacturers producing innovative offerings and increasing productivity. The shift also brings opportunities as Australia increases its proximity to global value chains and growing domestic demand in Asia. It is important to understand these trends, as they have influenced—and will to continue to influence—the sector’s demand for skilled workers. Manufacturing workforce study | Australian Workforce and Productivity Agency 39 Part One As highlighted above, the changing role of manufacturing in Australia is being echoed across other industrialised countries. Trade liberalisation, the globalisation of supply chains, intensifying competition, and changing consumer demand are expected to continue to shape global manufacturing. Figure 5 Global trends impacting manufacturing Drive for heightened productivity Drive for green growth and increased resource efficiency Disruptive technologies and ICT enabling advanced manufacturing Globalisation of supply chains More from less A world of limited resources iWorld Digital and natural convergence A personal touch Personalisation of products and services On the move Urbanising and increased mobility Divergent demographics Older, hungrier and more demanding Global competition from lower cost labour markets Blurring boundary between manufacturing and service solutions, not just products Move from mass productisation to mass customisation Emergence of BRIC economics and emergent middle class driving demand for products Source: Prime Minister’s Manufacturing Taskforce, 2012, Smarter manufacturing for a smarter Australia: report of the non‑government members, p. 26. Global value chains Global value chains have become a dominant feature of the world economy and create an important policy imperative to ensure Australia benefits from greater involvement in these sorts of international production networks. Value chains refer to high‑level supply and production chains, whereby raw materials are received as inputs, value is added through various processes, and the goods are supplied to the market and to the eventual end consumer. With globalisation and the internationalisation of 40 Manufacturing workforce study | Australian Workforce and Productivity Agency technology and labour markets, we saw the emergence of global value chains in the late 1990s, which have both ‘fragmented production processes across countries and continents and boosted network trade’.33 In contrast to older industrial models in which products were largely conceived and produced in‑house and only raw materials were sourced from outside the enterprise, global value chains involve the diffusion of each stage of production across borders and include countries at all levels of development, from the poorest to the most economically advanced. The production of goods and services is increasingly carried out wherever the necessary skills and materials are available at competitive cost and quality. The result is that the research, development, design, assembly, production of parts, marketing and branding stages of goods can each take place in a different part of the world, and under different regulatory conditions.34 This fragmentation of production across borders, otherwise known as the vertical disintegration of production,35 is largely driven by changes in the business and regulatory environment, by the systematic liberalisation of trade and investment, and by new technologies, which have reduced trade and coordination costs and shifted corporate thinking. There is strong competition between countries to attract foreign direct investment in manufacturing. Many countries establish areas, often referred to as export processing zones, with special administrative and regulatory status to promote trade and investment. In 2006, the latest year for which estimates are available, 3,500 export processing zones were operating in 130 countries.36 Part One The production of the new Boeing 787 Dreamliner is an example of a value chain in the aerospace sector, where various components of the aircraft are constructed at different sites across the globe (Figure 6). The moveable trailing edges of the wings are designed and manufactured in Melbourne, a contract worth approximately $4 billion over 20 years.37 33 Banga, R, 2013, ‘Measuring value in global value chains’, background paper no. RVC‑8, Unit of Economic Cooperation and Integration among Developing Countries, United Nations Conference on Trade and Development, May, unctad.org/en/PublicationsLibrary/ecidc2013misc1_bp8.pdf, accessed 18 December 2013. 34 Gurría, A, 2012, ‘The emergence of global value chains: What do they mean for business?’, G20 Trade and Investment Promotion Summit, Mexico City, Organisation for Economic Co‑operation and Development, 5 November. 35 Gereffi, G, Jiang, X and Milberg, W, circa 2012, Industrial policy in the era of vertically specialized industrialization. 36 World Trade Organization (WTO) and Institute of Developing Economies, 2011, Trade patterns and global value chains in East Asia: from trade in goods to trade in tasks, p. 21, wto.org/english/res_e/booksp_e/stat_tradepat_ globvalchains_e.pdf, accessed 18 December 2013. 37 Department of Foreign Affairs and Trade, 2013, Trade at a glance 2013, pp. 24–25, dfat.gov.au/publications/ trade/trade‑at‑a‑glance‑2013/, accessed 13 February 2013. Manufacturing workforce study | Australian Workforce and Productivity Agency 41 Figure 6 Example of a global value chain—manufacture and assembly of a Boeing 787 Dreamliner Source: Department of Foreign Affairs and Trade, 2013, Trade at a glance 2013, pp. 24–25. Growth in the international trade of manufacturers greatly exceeds the growth of global manufacturing output. This is because global value chains are often coordinated by multinational companies and a significant share of the trade in goods and services takes place within their network; however, the global value chains also encompass independent buyers and suppliers, including domestic small and medium‑sized firms involved in the production of inputs that ultimately reach foreign consumers embodied in final goods and services. As a result, competition between countries to attract foreign direct investment in manufacturing (by becoming part of a global value chain) is an essential component of industry policy strategies to lift per capita income in developing countries.38 The increasing significance of East Asia The fragmentation of manufacturing activities across global value chains has seen a shift in global manufacturing activity towards East Asia, particularly China. Many firms (typically from industrialised countries) have moved labour‑intensive activities towards lower cost economies in the region. This movement, or ‘offshoring’, of activities is usually undertaken to lower production costs, but some firms are also looking to tap into new markets and the growing domestic demand from these countries. World Bank data highlights the increasing significance of East Asian manufacturers. In 1998, 11 countries (Australia, China, Germany, Indonesia, India, Japan, the Republic of Korea, the Netherlands, the United Kingdom, the United States and Norway) accounted for 64.8 per cent 38 Rodrik, D, 2009, ‘Industrial policy: don’t ask why, ask how’, Middle East Development Journal, vol. 1, no. 1, pp. 1–29. 42 Manufacturing workforce study | Australian Workforce and Productivity Agency of global manufacturing value added. This share had dropped to 63.7 per cent by 2010. In this period, the United States was the largest global manufacturer. However, China has rapidly increased its manufacturing value added and in 2010 had the largest share of global manufacturing (19.0 per cent). Between 1998 and 2010, the United States’ share of global manufacturing fell by 8.4 percentage points from 25.2 per cent in 1998 to 16.8 per cent in 2010. Further, in 2011, according to the World Trade Organization, China had become the main trading nation for almost all regional nations.39 Figure 7 demonstrates that there were changes to a majority of the 11 countries’ shares of global production between 1998 and 2010, but Australia’s share remained unchanged during this period.40 Figure 7 Change in share of global manufacturing value added, 1998 to 2010 10 St d te ni U Ja p an Ki U ni te d an y m er G s nd lia rla he et Au s ea .o fK or a di In tra N –5 Re p a si ne do In Ch in a 0 at ng es do m 5 Part One Chance in share (percentage point change) 15 –10 Source: World Bank, World Development Indicators, data.worldbank.org/indicator/NV.IND.MANF.CD, accessed 22 February 2014. Increasingly, countries have become specialised in particular manufacturing activities. Specialisation is no longer based on the overall balance of competitive advantage of countries in producing a final good, but on the competitive advantage of tasks that these countries complete at a specific step along the global value chain. Reflecting their particular roles in global value chains, some countries, like Japan and the Republic of Korea, specialise in the export of products involving high‑ or medium‑skilled labour, while others, such as China and Vietnam, focus on low‑skill, labour‑intensive activities.41 39 WTO and Institute of Developing Economies, 2011, Trade patterns and global value chains in East Asia: from trade in goods to trade in tasks, pp. 80–89. 40 Workplace Research Centre, 2013, International trends in manufacturing, p. 4. Note that the data does not reflect fluctuations in exchange rates, which could considerably impact value, or distinguish between the composition of manufacturing industries in each country. 41 WTO and Institute of Developing Economies, 2011, Trade patterns and global value chains in East Asia: from trade in goods to trade in tasks, pp. 4–7. Manufacturing workforce study | Australian Workforce and Productivity Agency 43 Changing consumer demands and expectations Emerging markets are creating new sources of rapidly growing demand for products and services from both consumers and businesses. For many countries, future growth in manufacturing is likely to depend on successfully selling to new customers in rapidly growing Asian markets. Conservative estimates suggest that increasing non‑resource exports to Asia could provide the Australian economy with an additional $60 billion to $115 billion over 10 years.42 As manufactured products currently represent around 76 per cent of Australian merchandise exports, excluding mining,43 a substantial part of this potential export opportunity could be available to Australian manufacturers. Industry is already aware of this; for example, food and beverage manufacturers are looking to seize opportunities created by the growth in the middle class in Asia by focusing on the food commodities projected to be most sought after in Asia by 2050 (beef, wheat, dairy products, sheep meat and sugar).44 At the same time, consumer tastes in established markets are not fixed. Australians are now more conscious about the quality of their products and the methods used to produce them, and are becoming more aware of production methods—in particular, worker conditions and environmental sustainability. For example, the public backlash to the recent tragedy in Savar, Bangladesh—when a garment factory building collapsed with a reported death toll of more than 1,120 and many more injuries—forced the formation of the Bangladesh Accord. Since its establishment, more than 100 companies worldwide have signed up to the accord, including six companies with global headquarters in Australia.45 At a global level, governments and organisations have recognised the need to transition to clean or environmentally sustainable modes of production to ensure that large‑scale environmental disasters do not occur.46 In this context, all manufacturers need to operate in a way that is increasingly resource efficient and bound by energy constraints. This will be a key driver of costs and an operating principle in product design, engineering and life‑cycle management, and the development and use of production processes and technologies.47 Technology and innovation Globally, innovation is becoming an increasingly important source of growth. At the same time, some traditional sources of growth are decreasing in importance. For example, declining growth in populations has reduced the role of labour input in long‑term economic growth.48 Innovation is a systemic process, ‘a highly interactive, multi‑disciplinary process which increasingly involves cooperation and partnerships between a growing and diverse network of 42 Asialink Taskforce, 2012, Developing an Asia capable workforce—a national strategy, Asialink, University of Melbourne. 43 ABS, International trade in goods and services, Australia, cat. no. 5368.0. 44 Linehan, V, Thorpe, S, Andrews, N and Beaini, F, 2012, Food demand to 2050: opportunities for Australian agriculture, Outlook conference paper no. 12.4, Australian Bureau of Agricultural and Resource Economics and Sciences, Canberra, March, adl.brs.gov.au, accessed 4 March 2014. 45 Smith, K, 2014, Who has signed the Bangladesh safety accord—update, just‑style.com, 18 February, just‑style.com/analysis/who‑has‑signed‑the‑bangladesh‑safety‑accord‑update_id117856.aspx, accessed 25 February 2014. 46 Potsdam Institute for Climate Impact Research and Climate Analytics, 2012, Turn down the heat: why a 4ºC warmer world must be avoided, World Bank, Washington DC. 47 South East Melbourne Manufacturers Alliance, 2011, Future of manufacturing in south east Melbourne, p. 65. 48 Organisation for Economic Co‑operation and Development (OECD), 2011, The OECD innovation strategy: getting a head start on tomorrow, p. 9, oecd.org/sti/45302349.pdf, accessed 6 February 2014. 44 Manufacturing workforce study | Australian Workforce and Productivity Agency organisations and individuals’.49 As such, innovation relates to a range of elements. An internationally recognised definition is ‘the implementation of a new or significantly improved product (good or service), process, new marketing method or a new organisational method in business practices, workplace organisation or external relations’.50 At its core, innovation is about market experimentation by business, involving the acceptance or tolerance of the risk of failure. This outlook is underpinned by the acknowledgement that firms will learn from these mistakes. Innovation is often equated to research and development (R&D); however, in reality, innovation is much broader.51 Specifically, three types of innovation have been identified: ➢ product innovation (a new or significantly improved good or service) ➢ process innovation (a new or significantly improved production or delivery method) ➢ marketing innovation (introduction of a new marketing method to better address customer needs, open new markets or reposition an enterprise’s product in the market).52 Innovation is important for firms’ performance for a number of reasons. Businesses that actively innovate are characterised by increased profitability, high‑level export market targets, increased ranges of products and services, and greater income from sales of goods and services.53 Across developed economies, manufacturing industries account for a large share of business expenditure on innovative activity, in particular the research and development component of innovation. However, it is highly concentrated in a few industries and firms. For example, in Canada, Finland, Ireland, the United States and the United Kingdom, more than 60 per cent of all manufacturing R&D was accounted for by high‑technology industries in 2007.55 Historically, manufacturing has driven innovation and technological change in Australia. Australian manufacturing allocates $4.5 billion each year to R&D, or one‑quarter of total private sector expenditure. This funding focuses on adapting current technologies and developing new ones.56 49 Department of Industry, Innovation, Science and Research, 2011, Australian innovation system report 2011, p. 80. 50 OECD, 2005, Oslo Manual: guidelines for collecting and interpreting innovation data, 3rd edition, OECD and European Commission. 51 Department of Industry, 2013, Australian innovation system report 2013, p. 13, http://www.innovation.gov.au/ science/policy/Pages/AustralianInnovationSystemReport.aspx, accessed 3 March 2014. 52 Toner, P, 2011, Workforce skills and innovation: an overview of major themes in the literature, OECD education working papers, no. 55, p. 16, oecd.org/science/inno/46970941.pdf, accessed 6 February 2014. 53 Department of Industry, Innovation, Science, Research and Tertiary Education, 2012, Australian innovation system report 2012, p. 5. 54 OECD, 2011, The OECD innovation strategy: getting a head start on tomorrow, p. 9. 55 OECD, 2007, ‘Manufacturing ideas’, OECD Observer, no. 261, May, oecdobserver.org/news/archivestory.php/ aid/2219/Manufacturing_ideas.html, accessed 6 February 2014. 56 Green, R and Toner, P, 2011, ‘Does manufacturing have a future in Australia?’, The Conversation, 30 August, theconversation.com/does‑manufacturing‑have‑a‑future‑in‑australia‑3098, accessed 5 November 2013. Manufacturing workforce study | Australian Workforce and Productivity Agency 45 Part One Innovation is already an important driver of growth in some countries. Firms in several OECD countries now invest as much in intangible assets—for example, R&D, software and skills—as in physical capital, such as equipment. In fact, it is estimated that between 1995 and 2006, innovation was the primary source of growth in Austria, Finland, Sweden, the United Kingdom and the United States.54 Rapid technological change has profoundly influenced manufacturing, creating both opportunities and challenges. Lean manufacturing processes (discussed in Part Two), which focus on removing non‑value‑adding activities, are now used throughout the world. Technology plays an important role in further increasing competitiveness across global supply chains by supporting innovation, driving product development and spurring on enhancements in manufacturing performance and productivity. Underpinning technologies such as information and communications technology (ICT), advanced materials and biotechnology have already altered the way in which the global manufacturing industry operates and produces goods. For example, the pervasiveness of ICT has impacted on information management, increasing opportunities for manufacturers to market their goods internationally and improving work organisation from production to customer through the use of ‘smart’ logistics that use tracking to receive real‑time data about products. In the future, secondary technologies such as robotics and additive manufacturing and automation will use underpinning technologies to further enable mass customisation and personalisation of products; digitised manufacturing value chains with digital connections between customers, manufacturers and suppliers; greater freedom of design; and the delivery of new products and services. Manufacturers that innovate and use technology effectively are most likely to capture a larger share of the global market, and move towards creating higher value‑added products. Significant competitive advantage can be gained by creating high‑performing and technologically advanced manufacturing capabilities and by creating and/or acquiring technologies that fully exploit an integrated approach to design, R&D and knowledge. In recognition of this, China’s 12th Five‑Year Plan (2011–2015) aims to reduce dependence on foreign technology and pursue global technology in seven strategic industries, including high‑end equipment manufacturing.57 Many countries, including emerging economies, are building or have already built national R&D bases and state‑of‑the‑art manufacturing facilities to take advantage of existing and emerging technologies.58 For example, China and India are each undertaking collaborative research programs that include government, academia and industrial companies.59 Similarly, in 2011, the United States launched the Advanced Manufacturing Partnership, a private sector lead body that brings together research, business and political groups to plan a ‘course for investing and furthering the development of the emerging technologies’.60 In Germany, there is a strong system of private and public collaboration in R&D. For example, the Fraunhofer‑Gesellschaft is a key partner for industry, working with German businesses to 57 Industry–Science Research Alliance, 2013, Securing the future of German manufacturing industry: recommendations for implementing the strategic initiative INDUSTRIE 4.0, final report of the Industrie 4.0 Working Group, Federal Ministry of Education and Research, p. 70, acatech.de/fileadmin/user_upload/ Baumstruktur_nach_Website/Acatech/root/de/Material_fuer_Sonderseiten/Industrie_4.0/Final_report__ Industrie_4.0_accessible.pdf, accessed 18 December 2013. 58 Foresight, 2013, The future of manufacturing: a new era of opportunity and challenge for the UK, The Government Office for Science, London, p. 70, bis.gov.uk/assets/foresight/docs/ manufacturing/13‑809‑future‑manufacturing‑project‑report.pdf, accessed 18 December 2013. 59 World Economic Forum, 2012, The future of manufacturing: opportunities to drive economic growth, World Economic Forum report in collaboration with Deloitte Touche Tohmatsu Limited, p. 10, deloitte.com/assets/ Dcom‑Global/Local%20Content/Articles/Manufacturing/dttl_WEF_The‑Future‑Manufacturing_4_20_12.pdf, accessed 18 December 2013. 60 Industry–Science Research Alliance, 2013, Securing the future of German manufacturing industry, p. 70. 46 Manufacturing workforce study | Australian Workforce and Productivity Agency promote and safeguard their market leadership and reinforce their competitive strength by developing technological innovations and systems solutions.61 A report by the McKinsey Global Institute estimated that the combined application of 12 technologies (mobile internet; automation of knowledge work; the ‘internet of things’; cloud technology; advanced robotics; autonomous and near‑autonomous vehicles; next‑generation genomics; energy storage; 3D printing; advanced materials; advanced oil and gas exploration and recovery; and renewable energy) could have a potential economic impact of between $14 trillion and $33 trillion a year in 2025.62 This figure relates to new income that companies could generate and the value that individuals will personally derive from an innovation they do not need to pay for. For example, the report forecasts that in 2025, the ‘internet of things’63 will have a predicted scope of $47 trillion in global manufacturing operating costs and a potential reach of 2.5 to 5.0 per cent savings in operating costs, including maintenance and input efficiencies.64 The potential benefits of new technology can be lost if it is not adopted when it becomes available. A range of factors can affect its adoption, such as the perception of relevance, degree of risk aversion and ease of integration into existing systems.65 In Australia, the predominance of SMEs in the Manufacturing sector may in some cases be a factor in terms of capacity to invest. Decreasing global employment levels in manufacturing, outlined previously, can be partially attributed to a trend towards greater automation in manufacturing operations to replace labour‑intensive roles. However, it should be noted that automation is not limited to traditionally labour‑intensive or dangerous work. Advanced robotics, combined with advances in automation of knowledge work, means some entire tasks or skills could be displaced by machines and software.68 Furthermore, increased automation may bring additional benefits to firms as they might be able to redeploy employees more productively elsewhere, maximising the use of their employees’ skills. 61 Fraunhofer‑Gesellschaft, 2014, Fraunhofer‑Gesellschaft as a collaborative partner, fraunhofer.de/en/ about‑fraunhofer/mission/collaborative‑partner.html, accessed 7 February 2014. 62 Bisson, P, Bughin, J, Chui, M, Dobbs, R, Manyika, J and Marrs, A, 2013, Disruptive technologies: advances that will transform business and the global economy, McKinsey Global Institute, mckinsey.com/insights/business_technology/disruptive_technologies, accessed 17 December 2013. 63 The ‘internet of things’ refers to the use of sensors, actuators and data communication technology built into physical objects—such as shipments and machinery—that enable the objects to be tracked, coordinated or controlled across a data network on the internet. Definition taken from ibid., p. 52. 64Ibid. 65 Australian Workforce and Productivity Agency, 2013, Food and beverage workforce Issues Paper, p. 36, http://www.awpa.gov.au/publications/Documents/Food%20and%20beverage%20workforce%20issues%20 paper.pdf, accessed 4 March 2014. 66 Australian Venture Consultants, 2012, Rise of the machines?, Resources Industry Training Council. 67 Foresight, 2013, The future of manufacturing: a new era of opportunity and challenge for the UK, p. 6. 68 Australian Workforce and Productivity Agency, forthcoming, Industry transformation—a discussion paper, p.13. Manufacturing workforce study | Australian Workforce and Productivity Agency 47 Part One New technology also creates challenges for some manufacturing subsectors. Companies and their workers will be required to be innovative and adaptive. Skills, work patterns, leadership models and culture might need to change to support an integrated operations approach to optimising the benefits from technology.66 Products and processes will need to be more sustainable, with built‑in re‑use, remanufacturing and recycling for products reaching the end of their useful lives. A higher level of skills will be needed. There will be a need for leaders and managers who have both commercial and technical acumen.67 While technology and innovation may result in the loss of some occupations, it will also change the scope of job roles and create new occupations. CSIRO considers that lightweight robotics and advanced ICT‑based systems will be integral to creating smart, flexible factories of the future. In its white paper on the value of lightweight assistive manufacturing solutions, it argues that assistive information technologies and robotics‑based technologies will enhance, rather than replace, the roles of some manufacturing sector workers.69 Lightweight assistive systems will facilitate humans’ work in factories, resulting in jobs with more high‑value tasks, and fewer repetitive tasks and physically demanding activities such as weight lifting and tool picking. Remote training systems will facilitate continuous on‑the‑job training for workers.70 For other roles, integrating new technologies, such as in mechanical and electrical manufacturing, means that workers will need skills to operate and manage computerised and technologically advanced machinery and equipment. Mechatronics is not new, but as new technology rolls out, the precise skills involved change. Bundling of services The line between manufacturing and services is becoming blurred. Manufacturing has always included a range of activities in addition to production, such as research and development, sales and marketing, and customer support.71 Many manufacturers tend to outsource the business service functions they once held in‑house, such as accounting, engineering, marketing and logistics. Given the interdependency between manufacturers and service providers, the significance of manufacturing to Australia and other (typically) industrialised countries is likely to be understated.72 Australian Bureau of Statistics data indicates that professional, scientific and technical services used in the production process (intermediate use) across Australia’s Manufacturing industry increased from $8.3 billion (3.3 per cent of total intermediate use) in 2006–07 to $10.8 billion (4.1 per cent of total intermediate use) in 2009–10.73 Manufacturers are also increasingly offering services, in addition to manufactured goods, to improve the value proposition of their products and are therefore competing on value for money, not purely on cost. Services offered include design and development services, systems and solutions, and retail and distribution services. Many firms are recognising that the inclusion of such services allows them to diversify their business income, with services often offering more consistent revenue streams. Manufacturers are increasingly offering related services such as maintenance and repair, upgrades and training to accompany their manufactured product.74 Table 3 highlights the top 12 types of services being offered by manufacturing firms in 25 countries in 2008, based on analysis undertaken by the University of Cambridge. 69 Brea, E et al., 2013, An initiative to enhance SME productivity through fit for purpose information and robotic technologies: the value of lightweight assistive manufacturing solutions, white paper, CSIRO. 70 Ibid., p. 12. 71 Manyika, J et al., 2012, Manufacturing the future: the next era of global growth and innovation, p. 7, mckinsey. com/insights/manufacturing/the_future_of_manufacturing, accessed 7 January 2014. 72 Department of Manufacturing, Innovation, Trade, Resources and Energy (DMITRE), 2012, Manufacturing works: a strategy for driving high‑value manufacturing in South Australia, South Australian Government, p. 47. 73 Australian Bureau of Statistics, Australian national accounts: input–output tables, cat. no. 5209.0.55.001,Table 8, 2007–08 and 2009–10. 74 Barclays Corporate, 2011, Servitisation and the future of manufacturing: the power to help you succeed, p. 2, cambridgeservicealliance.org/uploads/downloadfiles/2011‑Neely‑ServitizationAndTheFutureOfManufacturing. pdf, accessed 19 December 2013. 48 Manufacturing workforce study | Australian Workforce and Productivity Agency Table 3 Top 12 types of services offered by manufacturing firms, 2008 Percentage of firms offering service Number of firms offering service Design and development 22 2,312 Systems and solutions 16 1,660 Retail and distribution 12 1,278 Maintenance and support 12 1,256 Installation and implementation 5 534 Financial 4 399 Property and real estate 4 389 Consulting 3 280 Outsourcing and operating 2 178 Procurement 1 121 Leasing 1 105 Transportation and trucking 0 22 Service offered Note: Results are based on analysis of manufacturing firms, incorporated across 25 different countries, from the OSIRIS public company database. Source: Neely, A, 2009, ‘Exploring the financial consequences of the servitization of manufacturing’, Operations Management Research, vol. 2, no. 1, Table 3, p. 32. The imperative for bundling of services with firm offerings will affect the skills required by the Manufacturing industry. Successful firms will capitalise on new business models to facilitate their transformation. In this context, business strategy and business management skills will have an increased importance for Australian manufacturing, as firms seek to maintain competitive advantage in the global marketplace. Further, the trend towards capturing value from attaching services to manufactured goods will result in a widening of the manufacturing skills base, with skills such as sales, marketing and customer relations becoming progressively more important to business models and strategies. 75 DMITRE, 2012, Manufacturing works: a strategy for driving high‑value manufacturing in South Australia, p. 28. 76 Barclays Corporate, 2011, Servitisation and the future of manufacturing, p. 5. Manufacturing workforce study | Australian Workforce and Productivity Agency 49 Part One A key feature of firms that have successfully linked services to products is their ability to personalise offerings to meet client needs, which is often marketed as customised solutions. The combination of product and service systems can be adapted to apply across global value chains and for differing international customers.75 As technology advances, in particular ICT and sensor technologies, it is likely that there will be growth in the identification and development of service opportunities.76 Flexible manufacturing A growing strategy to gain advantage in the global marketplace is to move towards mass customisation of products, where goods are designed specifically to meet clients’ needs. Complementary customer services, as described under ‘Bundling of services’ (page 48), can also be offered to provide another layer of customisation. A manufacturing assembly line can have the same general model going down the line, but each model is customised to meet the needs of buyers depending on the options they choose. Mass customisation allows manufacturers to exploit scale economies of mass production while at the same time gaining market advantage through product differentiation. Depending on the level of customisation, smaller batches of highly customised products, with higher per‑unit costs, may be produced. To capitalise on the opportunities presented by mass customisation, an understanding of consumer needs, strong design skills and flexible manufacturing processes are required. Good work organisation is critical to ensure that workers are trained in quality assurance, and manufacturing processes need to be adaptable and configured to short, low‑volume production runs. This mode of manufacturing is not suitable for all products, especially commodity products, where success depends on cost reduction via automation to lower labour costs and ensure consistent, high‑quality output. New advances in technology will complement this flexible manufacturing process by enabling the sharing of data (product designs and customer and product information), which will in turn allow smaller Australian manufacturers to operate at a larger scale across geographical boundaries. A future challenge for firms adopting flexible manufacturing will be to deliver more value by coordinating more efficient manufacturing processes, although operations may be undertaken in collaboration with others—even with overseas counterparts or suppliers.77 Lean manufacturing processes and design‑led integration, in combination with the adoption of new technologies, will be critical to achieving this. Smart factories of the future will be configured as highly complex, dynamic and flexible systems. This means that the Manufacturing industry will require employees who are empowered to act as decision‑makers and quality controllers. The nature of this type of manufacturing is likely to place significantly higher demands on all members of the workforce. Manufacturing teams will need to be multiskilled and all employees will need to manage complex production processes and have strong foundation skills. They will need to show initiative, guide and manage their own workload, solve problems on the job, and communicate effectively on the shop floor with customers and other parts of the global supply chain.78 This work environment will provide opportunities for workers to enrich their work lives as it promotes greater autonomy and opportunities for creativity and self‑development. 77 Foresight, 2013, The future of manufacturing: a new era of opportunity and challenge for the UK, p. 94. 78 Industry–Science Research Alliance, 2013, Securing the future of German manufacturing industry, p. 70. 50 Manufacturing workforce study | Australian Workforce and Productivity Agency Magic Mobility—a flexible manufacturer Magic Mobility79 is an example of a manufacturing firm that has been successful in low-volume production, manufacturing a range of high-quality, customised wheelchairs for clients around the world. Key to the company’s success is the use of flexible manufacturing to differentiate its products from those of competing companies. Magic Mobility was established nearly 20 years ago when the founders recognised there was a place in the market for better quality and more versatile wheelchairs than those imported from low-cost economies such as China. To meet this demand, Magic Mobility designed a range of durable wheelchairs that gave people off-road ability. Increased durability meant that the wheelchairs could take people places other wheelchairs were not able to go. The off-road durability also means superior access to some of the challenges in daily life such as steep gutters, potholes, and steps into shops and restaurants. Since every client’s disability and personal aspirations are different, Magic Mobility’s wheelchairs are individually customised to meet their particular needs and life goals (joining family on walks, horse riding, going to the footy). After the base components are manufactured, modifications are made to the various parts of the wheelchair, including changing the seat size, leg lengths, arms and headrest as necessary. Post-sale modifications are also made to accommodate whatever changes the client goes through over time; for example, changes to a client’s disability or physique. Part One While producing smaller batches of highly customised products can result in higher per-unit production costs, Magic Mobility has undertaken the transition to being a ‘lean enterprise’ to improve efficiency. The lean enterprise starts with engineering design and is then facilitated through flexible manufacturing processes. The business adapted its manufacturing processes and reorganised the layout of its factory floor. These changes have resulted in improved efficiencies throughout the product assembly process. Despite producing low volumes of wheelchairs (under 1,000 per year), Magic Mobility has been able to expand and build a strong presence in overseas markets, with exports accounting for around 70 per cent of its business. The company now has sales agents working across Australia and export bases in the United States, United Kingdom, France and New Zealand and growing markets in other European countries who are key to ensuring international customers receive the same high-level service as domestic clients. 79 Australian Business Journal, Magic Mobility, http://www.australianbusinessjournal.com.au/ magic‑mobility‑moving‑in‑the‑mobility‑world/, accessed 3 March 2014, AWPA’s consultation with Jill Barnett, General Manager, Magic Mobility. Manufacturing workforce study | Australian Workforce and Productivity Agency 51 Exchange rate The exchange rate has presented a considerable structural challenge to Australia’s Manufacturing sector. While our mining boom has presented opportunities for manufacturers to supply capital equipment to the resources sector, it has also strengthened the Australian dollar, negatively affecting the competitiveness of Australian manufacturing.80 However, the strong Australian dollar has also lowered the cost of capital equipment, making investment in this area more feasible. Figure 8 illustrates that with the exception of the global financial crisis, Australia’s exchange rate in US dollars rose steadily from 2001, until its peak in mid‑2011. Figure 8 Australian exchange rate in US dollars, January 1990 to January 2014 1.2 1.0 US dollar 0.8 0.6 0.4 0.2 Ja n 1 Ja 990 n 1 Ja 991 n 19 Ja 92 n 1 Ja 993 n 1 Ja 994 n 1 Ja 995 n 1 Ja 996 n 1 Ja 997 n 19 Ja 98 n 1 Ja 999 n 2 Ja 000 n 2 Ja 001 n 20 Ja 02 n 2 Ja 003 n 2 Ja 004 n 2 Ja 005 n 2 Ja 006 n 2 Ja 007 n 2 Ja 008 n 20 Ja 09 n 2 Ja 010 n 2 Ja 011 n 20 Ja 12 n 2 Ja 013 n 20 14 0.0 Source: Reserve Bank of Australia, rba.gov.au/statistics/hist‑exchange‑rates/index.html, monthly data. Similarly, the Australian trade‑weighted index has followed an upward trend from 2001, dropping slightly in 2013, indicating the relative disadvantage Australian manufacturers have faced in both export opportunities and through import competition from lower cost economies (Figure 9). Keeping inflation low and stable will give manufacturers greater certainty in decisions relating to their operational processes.81 80 Prime Minister’s Manufacturing Taskforce, 2012, Smarter manufacturing for a smarter Australia: report of the non‑government members, p. 31. 81 Reserve Bank of Australia, 2012, The changing structure of the Australian economy and monetary policy, rba.gov.au/speeches/2012/sp‑dg‑070312.html, accessed 21 February 2014. 52 Manufacturing workforce study | Australian Workforce and Productivity Agency Figure 9 Australian trade‑weighted index, January 1990 to January 2014 90 80 70 Index 60 50 40 30 Ja n 19 Ja 90 n 1 Ja 991 n 19 Ja 92 n 19 Ja 93 n 19 Ja 94 n 19 Ja 95 n 19 Ja 96 n 1 Ja 997 n 19 Ja 98 n 1 Ja 999 n 20 Ja 00 n 2 Ja 001 n 20 Ja 02 n 20 Ja 03 n 20 Ja 04 n 20 Ja 05 n 20 Ja 06 n 2 Ja 007 n 20 Ja 08 n 20 Ja 09 n 20 Ja 10 n 2 Ja 011 n 20 Ja 12 n 20 Ja 13 n 20 14 20 Note: The trade‑weighted index is the weighted average value of the Australian dollar in relation to the currencies of Australia’s trading partners. The base level was set at 100 in May 1970. Source: Reserve Bank of Australia, rba.gov.au/statistics/hist‑exchange‑rates/index.html, monthly data. 82 Prime Minister’s Manufacturing Taskforce, 2012, Smarter manufacturing for a smarter Australia: report of the non‑government members, p. 19. Manufacturing workforce study | Australian Workforce and Productivity Agency 53 Part One However, the strong Australian dollar has also lowered the cost of imported inputs. Therefore, investment in capital equipment is more feasible in the current economic climate.82 Firms can look to capitalise on technological advances to differentiate their products and services from those of their competitors. Part Two: Skills for competiveness and productivity Part Two: Skills for competiveness and productivity Australian manufacturers will be affected by the global changes outlined in Part One in a number of ways. The structure of the domestic industry, the type of products we make, and the way goods are produced—including both the use of process technologies and the organisation of work around the use of those technologies—will change. Governments across the country have outlined a vision for manufacturing in Australia to transition towards high‑end manufacturing with strong export potential. The sector has already carved a niche in some high‑value sectors such as pharmaceuticals, precision engineering and medical devices. In order to leverage these strengths and be globally competitive, innovation and productivity will be key. Innovation is crucial to the development of new materials, processes and technologies, and will be at the foundation of the sector’s future. Emerging technologies and automation are an important source of innovation for the sector, though the use of non‑technological innovation such as design integration, new business models and lean manufacturing are equally important to the competitiveness of manufacturing firms. The increased use of collaborative networks and partnerships are also effective in combining the strong R&D and STEM capabilities of universities and research organisations with the practical needs of manufacturing firms. Management capabilities, particularly across the large number of small and medium‑sized manufacturers, will also play a major role in the imperative to innovate. State of play—current strengths Growth in manufacturing exports may also provide a clue to where the future opportunities lie for the sector. Manufactured goods exports between 2002 and 2012 changed significantly. The largest increases in real exports over the decade were in scientific instruments (largely medical), and medicinal and pharmaceutical products. Machinery, chemicals, paper products and fertilisers also grew strongly.85 Many of these industries are also characterised by a relatively higher skilled workforce. In its December 2013 communique, the Council of Australian Governments acknowledged the substantial transition the industry will need to make over the coming years and tasked its new 83 Ibid., p. 8. 84 DMITRE, 2012, Manufacturing works: a strategy for driving high‑value manufacturing in South Australia, p. 16. 85 Prime Minister’s Manufacturing Taskforce, 2012, Smarter manufacturing for a smarter Australia: report of the non‑government members, p. 23. Manufacturing workforce study | Australian Workforce and Productivity Agency 55 Part Two A number of recent reports highlight that Australia’s current competitive strengths are in low–medium technology manufacturing. For example, the 2012 report of the non‑government members of the Prime Minister’s Manufacturing Taskforce identified food manufacturing and upstream processing in extractive, forestry and agricultural industries as areas for potential growth.83 State‑based strategies, such as South Australia’s Manufacturing Works strategy, have emphasised the need to diversify manufacturing by reducing the proportion that is low skilled and low value‑added.84 These sentiments were echoed throughout AWPA’s consultations for this report. Industry and Skills Council with developing joint proposals to facilitate this transition and foster internationally competitive, high‑end manufacturing in Australia.86 Growth in these areas will require a focus on advanced manufacturing technologies and knowledge‑intensive services. For some of these technologies, Australia is already a leader and innovator; for example, according to AusBiotech, Australia is a key location in the Asia–Pacific region for biotechnology and bioscience companies. It has 900 biotechnology companies (primarily in the human therapeutics area) and between 500 and 900 medical technology companies.87 The need for strong STEM skills is apparent, as manufacturing will be more engaged in R&D, the production of prototypes, and small‑scale runs of complex products, and will increasingly look to use advanced technologies. Workers across all levels of a firm will also require hybrid skills—that is, a combination of foundation skills such as problem-solving, communication and teamwork, and technical skills and competencies—to make production processes run efficiently. The capacity to manage change as products move through their life cycle will also be important. In addition, a proportion of the workforce will be professional engineers or skilled trades workers who have specific, technician‑level skills.88 It has been identified that tradespeople and technicians are a primary source of incremental innovation within the Australian Manufacturing sector, indicating their importance to the future of Australian manufacturing.89 There will also be an increasing need for workers with a wide range of skills, including those not traditionally connected to the Manufacturing industry. For example, the imperative to move up the value chain and build on brand equity will require employees with skills such as marketing, sales and customer relations. 86 COAG, 2013, COAG communique, 13 December, p. 5. 87 AusBiotech, 2014, About biotechnology: industry overview, ausbiotech.org/content.asp?pageid=25, accessed 6 January 2014. 88 Foresight, 2013, The future of manufacturing: a new era of opportunity and challenge for the UK, p. 29. 89 National Centre for Vocational Education Research (NCVER), 2013, Fostering enterprise: the innovation and skills nexus—research readings, p. 131, http://www.ncver.edu.au/wps/wcm/connect/ccb44121‑9e69‑4ab8‑a351‑43d c50d1bbbd/2367.pdf?MOD=AJPERES&CACHEID=ccb44121‑9e69‑4ab8‑a351‑43dc50d1bbbd, accessed 6 February 2014. 56 Manufacturing workforce study | Australian Workforce and Productivity Agency Advanced manufacturing As this report outlines, Australian manufacturers are well positioned to compete in the area of high‑end, high‑value or advanced manufacturing. Experts have identified a number of trends that have been instrumental in the shift from traditional labour‑intensive processes to advanced technology–based processes.90 These trends include a ubiquitous role for information technology, a reliance on modelling and simulation in the manufacturing process, and an acceleration of innovation in global supply chain management. What is advanced manufacturing? One of the most widespread definitions of advanced manufacturing can be found in a paper published by the US President’s Council of Science and Technology. It states that advanced manufacturing is: a family of activities that (a) depend on the use and coordination of information, automation, computation, software, sensing, and networking, and/or (b) make use of cutting edge materials and emerging capabilities enabled by the physical and biological sciences, for example nanotechnology, chemistry, and biology.91 As this definition implies, advanced manufacturing has applications across a number of the traditional industrial sectors of the economy. For this reason, AWPA has chosen to examine the applications of advanced manufacturing not in specific industry sectors, but rather in the context of the following products, processes and technologies. Part Two ➢ Advanced materials—Advanced materials are essential building blocks in everything from household products to defence‑critical applications. They comprise a relatively new approach to integrating materials information with computational tools, engineering performance analysis and process simulation. Advanced materials can be found in applications such as magnesium alloys, where research has been extensively motivated by application in the automotive and aerospace industries. ➢ Additive manufacturing, 3D printing—Additive manufacturing refers to a set of technologies that create a three‑dimensional object from computer‑aided design files through a sequential layering process in both polymers and high‑technology metal alloy powders. Methods of additive manufacturing technologies include 3D polymer printing, selective laser melting and direct laser metal deposition. ➢Biotechnology/nanotechnology—Biological materials and processes and nanotechnology are used to solve industrial and environmental problems, create new sources of fuel and advance medical biotechnology. These technologies bring together the academic and scientific disciplines of chemistry, physics, biology and materials science to manipulate molecular‑scale matter. 90 Shipp, S, Gupta, N, Lal, B, Scott, J, Weber, C, Finnin, M, Blake, M, Newsome, S and Thomas, S, 2012, Emerging global trends in advanced manufacturing, Institute for Defense Analyses, Virginia, US. 91 President’s Council of Advisors on Science and Technology, 2011, Report to the President on ensuring American leadership in advanced manufacturing, p. ii, whitehouse.gov/sites/default/files/microsites/ostp/ pcast‑advanced‑manufacturing‑june2011.pdf, accessed 1 March 2014. Manufacturing workforce study | Australian Workforce and Productivity Agency 57 ➢ Medical technologies—Medical technologies refer to the production of high‑value manufactured medical products, including assistive devices, instruments, lasers, implants and pharmaceuticals. ➢ ICT and knowledge‑intensive business services—Knowledge‑intensive business services refer to the group of activities that include electronics and computer systems design; information and media telecommunications; professional, scientific and technical research and support; design and simulation technologies; and a diverse range of manufacturing applications including digital 3D printing and 3D software. ➢ Aerospace—Through links to the defence sector and firms such as Boeing, Australia forms part of the global supply chain of aerospace products. Aerospace as a sector also provides numerous applications for a number of the technologies outlined above. Skills required to compete in advanced manufacturing The types of skills needed to support advanced manufacturing will depend on the style of manufacturing businesses and their aspirations. However, there are a number of shared elements. Importantly, there will be a strong need for the businesses to be agile, so they can adapt their skills faster as markets change. To drive competitiveness in this context, there is a need to increase the skills base in high‑technology research and development and product innovation, together with skills required in advanced manufacturing processes, including relatively highly skilled engineers at graduate and intermediate levels. The transition to advanced manufacturing will also see a greater requirement for skills in digital techniques, computing, numeracy, analytical thinking, human–machine ergonomics and interface development, risk analysis and understanding methodologies (including design for manufacture, design for assembly and design for automation).92 At this early stage, outside of the aerospace sector and medical technologies and products, most Australian‑based applications of advanced manufacturing remain confined to research bodies (CSIRO, Cooperative Research Centres) and universities. Alongside these skilled knowledge workers will be a requirement for technical workers with knowledge of advanced materials and capable managers with a range of professional business skills. 92 Davis, C, Hogarth, T and Gambin, L, 2012, Sector skills insights: manufacturing, evidence report 48, UK Commission for Employment and Skills, pp. 26–28. 58 Manufacturing workforce study | Australian Workforce and Productivity Agency Innovation and productivity Innovation is a key contributor to productivity, both through technological and business model improvements and the improvement of human capital.93 The 2012 Australian innovative system report found that innovative Australian businesses are: ➢ 23 per cent more likely to report increased productivity ➢ 24 per cent more likely to report increased profitability ➢ more than three times more likely to increase the number of export markets targeted.94 Innovation is generally classed in two ways: radical and incremental. Radical innovations are substantial, game‑changing advances that often have significant implications for the economy. These innovations are difficult to predict and may take a great deal of time to be fully exploited by the wider economy.95 By contrast, incremental advances are typically developed on the back of existing technologies and processes, and are far more predictable in terms of workforce implications. Distinguishing between these two innovation models is important as they require ‘a very different mix of knowledge inputs and have very different consequences for the economy and the firms which make them’.96 The Australian Manufacturing sector is characterised largely by incremental innovation. The 2011 Australian innovation system report found that Australian firms are almost three times less likely to produce new‑to‑market products when compared to the OECD average, and fewer than 1 per cent of reported innovations developed in Australia were new to the world.97 Innovation and technology are often perceived as synonymous, though there are many non‑technological strategies contributing to innovation, such as improving management capabilities and the use of business model innovation. As shown in Figure 10, a greater proportion of Australian manufacturing firms operate in low–medium technology sectors when compared to other OECD countries. Due to this, leveraging non‑technological innovations will be essential in increasing the competitiveness and productivity of the sector.98 Part Two 93 Department of Industry, Innovation, Science, Research and Tertiary Education, 2012, Australian innovation system report 2012, p.1, http://www.innovation.gov.au/science/policy/AustralianInnovationSystemReport/ AISR2012/index.html,accessed 3 March 2014. 94 Ibid. 95 Toner, P, 2010, ‘Innovation and vocational education’, Economic and Labour Relations Review, vol. 21, no. 2, p. 77. 96 Freeman, C, 1994, ‘The economics of technical change’, Cambridge Journal of Economics, vol. 18, no. 5, pp. 463–514. 97 Department of Industry, Innovation, Science and Research, 2011, Australian innovation system report 2011, p. 57. 98 Toner, P, ‘Innovation and vocational education’, p. 79. Manufacturing workforce study | Australian Workforce and Productivity Agency 59 Figure 10 Value added in manufacturing output, by technological intensity classes, 2008 90 80 70 60 50 40 30 20 10 (2 00 7) (2 00 Ca 7) na da (2 00 6) Ita ly (2 00 M ex 7) ic o ( 2 N 00 or 7) w N a y et ( 20 he 07 rla nd ) s (2 Au 0 07 st ra ) lia (2 00 5) an y G er m nc e Fr a Fi nl a High-technology Ja pa n 0 nd (2 00 Ko 7) re a (2 00 U ni 6) te d S Sw ta U te ed ni s te e n d (2 Ki 00 ng 7) do m (2 00 7) Percentage of manufacturing value added 100 Medium-high technology Medium-low technology Low-technology Source: Department of Industry, 2013, Australian innovation system report 2013, p. 27, http://www.innovation.gov.au/science/policy/Pages/AustralianInnovationSystemReport.aspx, accessed 3 March 2014. The use of advisory services such as Enterprise Connect’s tailored advisory service has been cited by a number of stakeholders as a highly effective tool to reduce company waste, improve productivity and fine‑tune company goals and objectives. Enterprise Connect’s focus on small enterprises is particularly relevant to Australian manufacturing, as SMEs tend to lag behind larger companies on innovation. The National Workforce Development Fund is also an important enabler for funding innovation strategies. Collaboration for innovation Strengthening the ties between universities and Australian manufacturers will help to improve the innovative capacity of the sector. Utilising the expertise of universities and R&D organisations will assist Australian manufacturers to develop innovative technologies, products and processes. AWPA received reports during consultation on this study, that universities have limited capacity to forge connections, which are often quite arduous. Government may have a role to play to assist networking in this area. In Australia, collaboration is serendipitous rather than systemic—at the very time that personal relationships and social norms of collaboration are becoming key ingredients for successful innovation industries and regions.99 99 Prime Minister’s Manufacturing Taskforce, 2012, Smarter manufacturing for a smarter Australia: report of the non‑government members, p. 48. 60 Manufacturing workforce study | Australian Workforce and Productivity Agency Collaborative innovation with research organisations has been shown to more than triple the likelihood of business productivity growth.100 Despite this, universities, government agencies and publicly funded research organisations continue to make minimal contributions to business innovation.101 Collaborative efforts between researchers and businesses may be stifled by the lack of incentives for commercialisation within research organisations, which often value pure research above industry application of innovative projects. Shifting research and development to a demand‑driven system will provide an incentive for collaborative innovation projects between manufacturing firms and research and higher education institutions. Industry representatives and large manufacturing firms will have a role to play in creating collaborative partnerships with supplier companies, which often will not have the same levels of resources to develop innovative ideas and processes. The large proportion of small enterprises within Australian manufacturing presents a barrier to the development of innovative projects with the sector, as these companies often struggle to fund R&D.102 Multinational corporations can utilise their resources to raise the innovative capacity of smaller supplier firms. Business clustering is also an effective mechanism to improve the innovative capacity of smaller firms. Clusters can be arranged horizontally on a regional basis, or vertically, through supply chain linkages.103 A number of government initiatives use collaborative arrangements to improve the innovative capacity of the Australian Manufacturing sector. The Australian Government has recently announced $31 million in funding for a new Rail Manufacturing Cooperative Research Centre. This centre will be responsible for the development of technology, assisting in the development of networks across the supply chains, and for increasing the competitiveness of the rail industry. The Rail Manufacturing Cooperative Research Centre will help to forge partnerships between businesses, universities and R&D bodies whose combined skills and knowledge provide opportunities to develop intellectual property in the next generation of technologies, products and processes.104 100 Department of Industry, 2013, Australian innovation system report 2013, p. 53. 101 Prime Minister’s Manufacturing Taskforce, 2012, Smarter manufacturing for a smarter Australia: report of the non‑government members, p. 46. 102 Ibid., p. 45. 103 Ibid., p. 41. 104 CRC Australia, Cooperative Research Centres, http://www.crc.gov.au/Selection‑Rounds/16th‑Selection‑Round/ Pages/Successful‑Applicants‑Information‑Sheet.aspx, accessed 24 February 2014. 105 The Coalition, 2013, The Coalition’s policy to boost the competitiveness of Australian manufacturing, nationals.org.au/Portals/0/2013/policy/0821x33‑Manufacturing.pdf, accessed 30 January 2014. Manufacturing workforce study | Australian Workforce and Productivity Agency 61 Part Two The Australian Government intends to introduce Strategic Growth Action Agendas to promote investment in Australian manufacturing and boost the sector’s competitiveness.105 These agendas will involve key stakeholders in manufacturing subsectors collaborating with government to develop and implement strategies and incentives for greater investment and jobs growth within the sector. Action agendas will also act to remove current and future regulatory burdens to reduce the costs on Australian manufacturers. The Australian Government has also has announced support for the Industry Innovation Precincts program, developed to improve collaborative networks between industry, research organisations and universities.106 The manufacturing precinct, known as Manufacturing Excellence Taskforce Australia, was opened in May 2013 and is located at the Australian Synchotron in Melbourne. It works to facilitate projects of relevance to the competitiveness of Australian manufacturers.107 Also part of the Industry Innovation Precincts program is Food Innovation Australia Ltd, developed to accelerate commercially-driven collaboration and innovation in the Australian food industry.108 Recommendation 1 a) That industry work within Australian Government initiatives on manufacturing to identify linkages that promote collaboration on skills and workforce development to underpin the agenda to improve productivity and global competitiveness. b) That the Australian Government continue support for programs that assist firms to identify and pursue business improvement activities, undertake workforce planning and development, and address foundation skills to develop and strengthen the skills and capabilities of their workforce, such as Enterprise Connect and the co‑funded National Workforce Development Fund and Workplace English Language and Literacy program. In addition, the Australian Research Council has established the Linkage Projects scheme, which provides funding to support collaborative R&D projects between higher education researchers and other parts of the national innovation system.109 Enterprise Connect’s Researchers in Business initiative also acts to develop collaboration for innovation, through supporting the placement of researchers from universities or public research agencies into firms that wish to develop a new idea with commercial potential.110 Successful applicants receive up to 50 per cent of salary costs, to a maximum of $50,000, for a timeframe of between two and 12 months. 106 Balinski, B, 2013, ‘Macfarlane could make announcement on Innovation Precincts before Xmas’, Manufacturers’ Monthly, 23 November, manmonthly.com.au/news/macfarlane‑could‑make‑announcement‑on‑innovation‑p, accessed 29 January 2014. 107 Manufacturing Excellence Taskforce Australia, About META, meta.org.au/about, accessed 29 January 2014. 108 Food Innovation Australia Ltd, http://fial.com.au/, accessed 18 March 2014. 109 Australian Research Council, Linkage Projects, arc.gov.au/ncgp/lp/lp_default.htm, accessed 16 January 2014. 110 Enterprise Connect, Researchers in Business Grant, enterpriseconnect.gov.au/ecservices/rib/Pages/default. aspx, accessed 16 January 2014. 62 Manufacturing workforce study | Australian Workforce and Productivity Agency Textor Technologies Textor Technologies111 is a Victorian‑based company that produces highly specialised fabrics for a number of industries, including agribusiness, health care and hygiene and food packaging. The company has used Enterprise Connect’s Researchers in Business program, drawing on expertise from a number of sources, including researchers from CSIRO and consumer company Kimberly‑Clark to increase their understanding of man‑made fibres. The in‑depth knowledge provided by CSIRO personnel, coupled with the industrial knowledge of Textor staff, has resulted in an innovative advance in fabric technology called 3D UltraAbsorb, which has now been incorporated into multinational company Kimberly‑Clark’s Huggies nappies line. This new product has allowed Textor to draw on a global market by differentiating its offerings from those of its competitors. Textor’s managing director, Phil Butler, explains how collaborative arrangements can be mutually beneficial: ‘One of the problems with researchers, though, is that they don’t have a lot of industrial experience. So actually, other researchers sitting inside your company for 12 months is a transformational experience for both parties.’ As well as providing expert knowledge in the area of fabrics, CSIRO was able to provide a facility to pilot products, which reduced downtime, improved customisation, and removed risks associated with testing new innovative processes. Phil Butler states that the success of the company’s collaboration boils down to the trust between the three organisations. Peer‑to‑peer collaboration and networking is also crucial in the dissemination of innovative solutions. The use of study tours of overseas operations will aid this form of collaboration, and may also present supply chain opportunities.113 Viewing implementation of innovative processes firsthand will also help firms adopt best practice in their own workplace. Integration into global supply chains will also assist the adoption of innovative ideas and practices.114 In its submission to AWPA’s Manufacturing workforce study, the ForestWorks Industry Skills Council 111 Balinski, B, 2013, ‘Textor, Kimberly‑Clark and CSIRO cooperation led to new product’, Manufacturers’ Monthly, 20 March, manmonthly.com.au/features/textor‑kimberly‑clark‑and‑csiro‑cooperation‑featur, accessed 15 January 2014; Australian Financial Review, 2012, ‘Thinking big pays off for textile survivor’, 16 February, afr.com/p/national/work_space/thinking_big_pays_off_for_textile_aaHhbK8Yp2jJlKmXngOUAJ, accessed 15 January 2014; Insights to Excellence, Textor Technologies Pty Ltd, i2e.org.au/event.php?id=64, accessed 16 January 2014. 112HunterNet.com, About us, hunternet.com.au/page12037/About‑Us.aspx, accessed 12 December 2013. 113 Food, Fibre and Timber Industries Training Council (WA), 2013, submission to AWPA’s Manufacturing workforce study, p. 9. 114 Department of Industry, 2013, Australian innovation system report 2013, p. 60. Manufacturing workforce study | Australian Workforce and Productivity Agency 63 Part Two Another initiative working to improve collaborative opportunities within Australian manufacturing is HunterNet, a not‑for‑profit cooperative of manufacturing, engineering and consulting SMEs located in the Hunter region of New South Wales. HunterNet uses the combined capability of its network of members to provide training opportunities and promote the Hunter as a manufacturing and engineering region of excellence.112 emphasises the need for manufacturers to ‘learn from the best and partner with the best to progress ideas that add value to the business and align with the business vision/strategy’.115 As noted in Part One, increasing the skills base of the manufacturing workforce will improve the sector’s innovative capacity, both through the provision of formal qualifications and by increasing foundation skills.116 A 2012 World Economic Forum report found that the greatest driver for manufacturing competitiveness is talent‑driven innovation.117 Increasing human capital through workforce upskilling will help to strengthen the innovative capacity of the Australian Manufacturing sector. Role of intermediaries in innovation Intermediaries can play an important role in collaboration for innovation, particularly for SMEs.118 They are seen as generally independent third parties that play an integral part in collaborative activities supporting any aspect of the innovation process. Intermediaries can play a key role in the ‘market for knowledge’ in relation to the transfer and translation of knowledge and technologies from creators to users in a commercial context. In this sense, creators include universities, other research organisations and other businesses. An intermediary might serve as a consultant, broker, mediator, resource provider, or a combination of these roles. Intermediaries might take the form of industry associations, government organisations or private businesses. The important role that intermediaries play is reflected in the South Australian Government’s jobs plan, Building a stronger South Australia, in response to the announced closures of the Ford and GM Holden factories.119 This plan makes reference to the need to assist SMEs in sharing knowledge and networking for collaboration. Cooperation and collaboration with businesses and research organisations along the value chain inevitably involves high levels of trust. Due to the nature of the marketplace, there is often a requirement to collaborate with another business or organisation that also maintains the potential to be a competitor. Trust may take many years to establish—and can be easily dissipated. Trusted advisers and intermediaries have a key role in building trust in market‑based transactions. Intermediaries can perform a critical role in establishing trust‑based relationships: they make referrals, provide references and make recommendations about potential business partnerships. A successful intermediary for a business has to be exceptionally well networked across industry and the research sector, and also has to possess a good reputation, integrity and credibility with business, research organisations and government program managers. A major difficulty for small to medium‑sized businesses is the gaps in their knowledge about consultant intermediary capabilities and how to go about finding a person and/or organisation that has the skills, qualifications and experience that will deliver value. There is also an information asymmetry in relation to service requirements and quality expectations, and the promise or offer provided by a consulting intermediary. A key role exists here for industry associations to assist businesses in finding trusted intermediaries, if they themselves do not provide this service. 115 ForestWorks Industry Skills Council, 2013, submission to AWPA’s Manufacturing workforce study, p. 9. 116 Manufacturing Skills Australia (MSA), 2013, submission to AWPA’s Manufacturing workforce study, p. 27. 117 World Economic Forum, 2012, The future of manufacturing: opportunities to drive economic growth, p. 60. 118 Howard Partners, 2007, Study of the role of intermediaries in support of innovation, Department of Industry, Tourism and Resources, Canberra. 119 South Australian Government, 2014, Building a stronger South Australia: our jobs plan, p. 18. 64 Manufacturing workforce study | Australian Workforce and Productivity Agency Intermediaries may play a crucial role as the Manufacturing industry embraces more advanced manufacturing. One of the important gaps in the Australian innovation system is an absence of knowledge of available technologies and capabilities in Australian and overseas research organisations that could be adopted and applied in business contexts. There are many databases in Australia that provide information on discoveries, inventions and capabilities. However, electronic knowledge exchanges are of limited value without provision for personal contact. People do not purchase technologies ‘sight unseen’ and inventors are unwilling to risk compromising intellectual property rights by putting too much information online. Trusted intermediaries, such as industry associations, would play a strong role in connecting businesses with new advances in technology. High‑performance work systems Productivity and innovation can be increased through firm‑specific work organisation patterns. One form of work organisation, high‑performing workplace systems, has been shown to improve incremental innovation and efficiency within firms. While in reality there is great variation in the extent to which firms implement high‑performance work practices, there are a number of features central to the operation and definition of this form of organisational structure. Lean manufacturing provides an example of a high‑performance work system, which has emerged through AWPA’s consultation as an effective mechanism for raising overall firm productivity. Lean manufacturing can be defined as a ‘systematic approach to identifying and eliminating waste through continuous improvement, flowing the product at the pull of the customer in pursuit of perfection’.120 The implementation of lean manufacturing involves adherence to a number of principles, outlined in Table 4. Part Two 120 Kilpatrick, J, 2003, Lean principles, Utah Manufacturing Extension Partnership, p. 1, mhc‑net.com/whitepapers_ presentations/LeanPrinciples.pdf, accessed 16 December 2013. Manufacturing workforce study | Australian Workforce and Productivity Agency 65 Table 4 Lean manufacturing principles Concept Traditional organisation Lean organisation Inventory An asset, as defined by accounting terminology A waste—ties up capital and increases processing lead‑time Ideal economic order quantity and batch size Very large—run large batch sizes to make up for process downtime One—continuous efforts are made to reduce downtime to zero People utilisation All people must be busy at all times As work is performed based directly on customer demand, people might not be busy Process utilisation Use high‑speed processes and run them at all times Processes need to only be designed to keep up with demand Work scheduling Build products to forecast Build products to demand Labour costs Variable Fixed Work groups Traditional (functional) departments Cross‑functional teams Workplace assembly Straight assembly line U‑shaped ‘work cells’, for improved communication Quality Inspect/sort work at the end of process to make sure we find all errors Processes, products and services are designed to eliminate errors Source: Kilpatrick, J, 2003, Lean principles, Utah Manufacturing Extension Partnership, mhc‑net.com/ whitepapers presentations/LeanPrinciples.pdf, accessed 16 December 2013. Lean manufacturing differs from traditional production methods in a number of ways. For example, rather than producing excess stock ahead of time (as is the case in traditional manufacturing techniques), lean manufacturing requires the continuous endeavour to reduce batch size. In addition, employees incorporate cross‑functional roles in a lean organisation, therefore requiring greater emphasis on soft skills such as teamwork and communication. The use of visual controls to provide information on workplace operations is also unique to the lean implementation process. These visual cues ensure that processes are easily understood, therefore improving overall firm efficiency and productivity.121 Employees in lean firms also incorporate the use of quality assurance measures into internal processes to eliminate errors from production methods. Consultations highlighted that some businesses have been unsuccessful in their lean implementation process. Failed attempts may have occurred due to lack of backing from senior management, an essential prerequisite to any company’s pursuit of lean manufacturing. Sustaining lean practices also requires buy‑in from all staff to its principles; ‘lean process cannot be imposed, it must be embraced’.122 Lack of success was considered to be partly due to consultants or training providers merely checking off training competencies without applying it to specific workplace contexts. 121 Ibid., p. 3. 122 Corporate Partners, 2013, Corporate partners process, corporatepartners.com.au/corporate‑partners‑process/, accessed 11 December 2013. 66 Manufacturing workforce study | Australian Workforce and Productivity Agency The Competitive Systems and Practices training package has been identified as an effective suite of qualifications to provide firms with improved innovative capacity through the adoption of lean manufacturing. A number of companies that AWPA consulted have reported significant productivity gains from a whole‑of‑workplace adoption of the qualification, as well as a number of less tangible benefits, such as improved morale, confidence and workplace communication. The Competitive Systems and Practices package was developed by Manufacturing Skills Australia in conjunction with industry, and is available from Certificate II through to an advanced diploma.123 The qualification focuses on a whole‑of‑business reform, applying a range of efficiency‑improvement techniques to raise productivity and reduce waste. The qualifications are relevant to all members of the manufacturing value chain, not just technical workers, and they emphasise many of the softer skills such as communication, teamwork and problem-solving, which have been identified as highly important to increasing productivity and innovation.124 Consistent with the implementation of lean principles, the effectiveness of Competitive Systems and Practices is highly dependent on buy‑in at the chief executive and senior management level. Part Two 123MSA, Training packages: competitive systems and practices, mskills.com.au/info/ competitive‑systems‑and‑practices, accessed 11 December 2013. 124 Department of Education, Employment and Workplace Relations, 2012, MSS40312 Certificate IV in Competitive Systems and Practices, training.gov.au/TrainingComponentFiles/MSS11/MSS40312_R1.pdf, accessed 10 December 2013. Manufacturing workforce study | Australian Workforce and Productivity Agency 67 Milspec Manufacturing Milspec Manufacturing125 is an Albury-based medium-sized manufacturing business, founded in 2002 by co‑owners David and Wendy Cooper. Milspec specialises in the precision engineering of industrial, commercial and military products and offers full end-to-end service, from the inception of an idea, to research and development, through to full production and post‑production testing and analysis. Milspec is recognised as a key electromechanical integrator to the defence world and services international customers in, for example, the United States, Southeast Asia, New Zealand and Europe. An integral part of Milspec’s success was the company’s decision to adopt lean principles through a whole-of-business upskilling in Competitive Systems and Practices qualifications. Transitioning to lean manufacturing took nine months in total and required all employees to undergo training, including senior management. Ensuring that all company members undertook Competitive Systems and Practices training was crucial to the program’s efficacy, and also helped to achieve buy‑in from staff throughout the business. The company reports that the outcomes of its adoption of Competitive Systems and Practices training were overwhelmingly positive. Delivery performance under new lean production methods was greatly improved, from 60 per cent to 95 per cent. The process also had a profound impact on staff turnover, which decreased from 55 per cent to 1 per cent in one year. Giving staff autonomy over their workplace processes also led to an overall improvement in worker morale, leading to increased retention and productivity. Design‑led innovation Design‑led innovation has emerged as a way in which companies can increase their global competitiveness, with many countries adopting policies and programs that support its introduction and application by business. A recent report by Bucolo and King examined design‑led innovation within an Australian context and has used the voice of industry to support the introduction of design‑led innovation by Australian companies.126 Design‑led innovation is a whole‑of‑business strategy, encompassing the entire supply chain to improve productivity and competitiveness. It focuses on the role of the customer, emphasising marketing, branding and networking skills to produce diverse and customised solutions. As Table 5 describes, the design‑led innovation process involves a partnering of designing for creation (making things) with designing for value capture (business model design), with the use of non‑technological innovation such as management capability and business model innovation as key mechanisms to increase firm competitiveness.127 125 AWPA consultations with Milspec Manufacturing on 17 October 2014. 126 Bucolo, S and King, P, 2013, Design for future manufacturing competitiveness, Australian Design Integration Network. 127 Australian Design Integration Network, 2013, Design for future manufacturing competitiveness. 68 Manufacturing workforce study | Australian Workforce and Productivity Agency Table 5 Australian manufacturing design scorecard Ability of Australian manufacturers Available strategies Value outcomes Technology e.g. nanotechnology, social media, biotechnology Strong Technology‑based R&D Innovations that create value Efficiency e.g. operational, engineering, financial systems, lean manufacturing Strong Efficiency‑based business transformation frameworks Offering design e.g. user‑centred, behaviour‑changing, marketing Weak Design‑led innovation Business model e.g. stakeholders, distribution, partnerships, revenue models, branding Weak Effectiveness improving e.g. provision of tailored products and customer‑focused solutions Weak Type of innovation Innovations that capture value Source: Australian Design Integration Network, 2013, Design for future manufacturing competitiveness, p. 11 (adapted from Roos, G, 2012, Manufacturing into the future). Part Two In their analysis of design‑led innovation, Bucolo and King conclude that effective implementation involves the application of five key principles: ➢ Clarity of purpose—organisations need to have a clear purpose that is communicated openly, internally and externally, to ensure cultural alignment. ➢ Become your market—organisations need to immerse themselves in the world of their customers, and customers’ customers, and stakeholders to achieve key competitive insights resulting in opportunities for market disruption. ➢ Be the disruptor—in order to be globally competitive, organisations need to create business models that envisage future markets and services, as well as future products. ➢ Integrated business model—organisations that innovate through integration along the value chain will be globally competitive. ➢ Own the change experience—organisations need to be dynamic, agile and flexible and embrace change in order to remain relevant in the face of fierce global competition. Successfull implementation of design‑led innovation requires firms to possess a number of skill sets, including strong managerial capabilities, and the combination of business, and science and Manufacturing workforce study | Australian Workforce and Productivity Agency 69 technology‑based expertise.128 The importance of management capability in the adoption of design‑led innovation is a potential challenge for manufacturing firms, as recent studies have identified a number of gaps in Australia’s management performance.129 A number of design‑based programs have emerged in recent years across the globe identifying the need to adopt this capability to retain international competitiveness.130 Specific programs include New Zealand’s Better by Design program, which has achieved proven benefits for the nation’s Manufacturing sector,131 as well as the Design Singapore Council, a devoted hub for design‑based innovation.132 A number of design‑based initiatives, policies and promotion strategies are present across the European Union, though these strategies are inconsistent at present, indicating that a comprehensive approach in Australia would give Australian manufacturers a competitive advantage. In building a pathway for the take‑up of design‑led innovation more broadly across Australia, Bucolo and King’s research has introduced an integrated framework for industry, the education and research sector and government to work together with a common objective of ‘ensuring Australia’s manufacturing competitiveness’. The report also features a quick reference guide for businesses to undertake their own design‑led innovation process. The provision of specific design thinking courses and/or incorporation of design strategies into existing courses in both VET and higher education will also assist manufacturers’ ability to utilise design‑led innovation in their workplaces.133 Design capability can also be increased through the integration of design‑led innovation principles into business audits, mentoring programs, and industry leadership forums and programs. To further the take‑up, understanding and promotion of design‑led innovation, CSIRO and the University of Technology, Sydney have led the way in developing the Australian Design Integration Network. This nascent grouping of leaders in the development and application of design‑led innovation is creating pathways for the take‑up of design‑led innovation to increase industry competitiveness in Australia. Management AWPA’s literature reviews and consultation process have highlighted management and, to a lesser degree, leadership as crucial to the competitiveness of the Australian Manufacturing sector. Consultations emphasised the importance of management skills throughout the entire workforce—from the shop floor to the chief executive officer—as well as the need for employers to lift their gaze beyond the immediate operational demands of their business. Strong management and leadership skills are correlated with increased innovation and productivity, as well as overall increased employee engagement and satisfaction.134 Future management capabilities will be shaped by drivers of change within the sector, including changes in technology, global supply chains and the emergence of low‑cost economies. 128 Roos, G, 2012, Manufacturing into the future, p. 36, http://www.thinkers.sa.gov.au/roosreport/, accessed 4 March 2014. 129 Green, R, 2009, Management matters in Australia: just how productive are we?, p. 23, innovation.gov.au/ Industry/ReportsandStudies/Documents/ManagementMattersinAustraliaReport.pdf, accessed 3 March 2014. 130 Australian Design Integration Network, 2013, Design for future manufacturing competitiveness, p. 12. 131 New Zealand Trade and Enterprise, Better by Design, betterbydesign.org.nz, accessed 16 January 2014. 132 Design Singapore Council, designsingapore.org/Home.aspx, accessed 16 January 2014. 133 Australian Design Integration Network, 2013, Design for future manufacturing competitiveness, p. 25. 134 Green, R, 2009, Management matters in Australia: just how productive are we?, p. 37. 70 Manufacturing workforce study | Australian Workforce and Productivity Agency Strong managerial capabilities will be central in firms’ capacity to exploit future manufacturing opportunities. Strong leadership and management are essential for manufacturing firms to capitalise on opportunities in global supply chains: Improving leadership and management capability will also be an essential part of Australia’s performance in the Asian Century requiring not only the development of broader leadership and management so that the organisation’s strategy and culture are fit for purpose but also specific skills required for engagement with emerging economies.135 While leadership and management are often referred to jointly, they are distinct. Management refers to specific workplace processes such as planning, budgeting, structuring and filling jobs, measuring performance and solving problems. Leadership, on the other hand, is associated with a broader strategic vision. Leadership is about vision, a shared purpose, empowerment and, most of all, producing useful change. Management performance of Australian manufacturers The 2009 report Management matters in Australia: just how productive are we? examined the management performance of Australian manufacturing firms, assessing their practices across 18 dimensions, corresponding to three categories of management capability: people, performance and operations.136 The report found that the management performance of Australian manufacturers is above average, but lags behind top performers, such as the United States, Japan and Germany (Figure 11). Part Two 135 Australian Industry Group, 2013, submission to AWPA’s Manufacturing workforce study. 136 Green, R, 2009, Management matters in Australia: just how productive are we?. Manufacturing workforce study | Australian Workforce and Productivity Agency 71 Figure 11 Average management performance in manufacturing, selected OECD countries China Greece India Brazil Ireland Portugal Poland Scale: 1 = worst, 5 = best Italy United Kingdom France Australia Canada Germany Japan Sweden United States 2.5 2.6 2.7 2.8 2.9 3 3.1 3.2 3.3 3.4 Management score Source: Green, R, 2009, Management matters in Australia: just how productive are we?, p. 15. Australian management performance indicates that Australian firms require most improvement in people management metrics, and ‘instilling a talent mindset’.137 People management also includes strategies to attract and retain talented staff members, as well as effective development of human capital. Recent studies have found that Australian high‑performing workplaces consistently prioritise people management, indicating that Australian manufacturers should look to develop in this area to compete on a global scale.138 Managers in Australia’s Manufacturing sector have one of the lowest proportions of tertiary qualifications across surveyed countries. The research suggests that this weakens the performance of companies, and as such hampers Australia’s ability to participate effectively as a high‑cost economy in global markets and supply chains.139 Companies that scored four or above on their management performance had more than double the proportion of managers with a university degree than those scoring only two.140 Strongly managed companies were also characterised by a higher proportion of non‑managers with university degrees. Therefore, improving the management qualifications within the Manufacturing sector, and a general upskilling of the workforce, are both effective mechanisms to increase management performance. 137 Ibid., p. 24. 138 Boedker, C et al., 2011, Leadership, culture and management practices of high performing workplaces in Australia: the high performing workplaces index, Society for Knowledge Economics, Sydney, p. 44, ske.org.au/download/Boedker_Vidgen_Meagher_Cogin_Mouritsen_and_Runnalls_2011_High_Performing_ Workplaces_Index_October_6_2011.pdf, accessed 30 December 2013. 139 Green, R, 2009, Management matters in Australia: just how productive are we?, p. 23. 140 Ibid., p. 32. 72 Manufacturing workforce study | Australian Workforce and Productivity Agency University of Tasmania’s pathways programs To address the low level of qualifications held by management staff in the Tasmanian Manufacturing sector, the University of Tasmania (UTAS) has developed a variety of pathways141 to improve participation in higher education. These include new pathways which are co‑delivered with VET providers, including the state’s public provider TasTAFE and a number of private registered training organisations, to provide a smoother transition for students from the VET sector through to university. One of these pathways offers managers from the Manufacturing industry access to two units from the Graduate Certificate in Business (UTAS) to be taken as part of an advanced diploma in management, through a recognition of prior learning process. Completion of the units counts towards students’ existing diploma/advanced diploma-level qualifications and allows them to transition to a Graduate Certificate of Business, and further onto a Master of Business, if they wish. Also commencing in 2014 is a new postgraduate program in lean/continuous improvement for managers. The four lean/continuous improvement units can also be counted towards a Graduate Certificate in Business, a Master of Business, or a Master of Applied Science qualification. The program is delivered by industry experts in intensive two‑day workshops, incorporating an applied workplace project for the final unit. This provides direct access to relevant industry knowledge, in a mode that is accessible for full‑time professionals, and is directly applicable to the business. Part Two For those wishing to move towards university-level engineering qualifications, there is also a new pathway being delivered through UTAS in partnership with Tasmania’s public VET provider, TasTAFE, which provides a graded pathway from a diploma-level engineering qualification to a university-level engineering qualification, through the Bachelor of General Studies (Engineering Pathway). This pathway enables project managers and technical staff to become fully qualified engineers. More recently, UTAS in partnership with five other universities and TAFEs has been awarded a national Office of Learning and Teaching grant to develop a platform of shared units and courses to facilitate access to an associate degree in engineering (as a pathway to a Bachelor of Engineering) for those living and working in remote and regional communities. These programs and initiatives demonstrate the benefits of universities partnering with industry to respond to skills challenges and to address the lack of integration between VET and higher education that currently exists in the Australian education system. They not only support skills development and workforce planning in the Manufacturing sector, but also create local value by building competitive advantage in regional areas. 141 Allison, J, Broun, D and Lacey, J, 2013, The rise of new manufacturing: implications of game changing approaches for productivity, skills and education and training—final report. Manufacturing workforce study | Australian Workforce and Productivity Agency 73 Organisational size plays a role in firm management performance. Overall, large companies tend to be much better managed than small ones. This is particularly relevant for Australian manufacturing, which has a larger proportion of small firms than almost all other OECD countries.142 Ownership arrangements are also important; for example, research has found that multinational corporations tend to implement strong management practices; publicly listed companies perform well; but family‑run businesses tend to struggle in the area of management performance. Encouragement of networks between small enterprises and multinational corporations, whether it is formal such as through supply chains, or informal, can assist the diffusion of knowledge and practices relating to leadership and management. This is an important area to focus on, particularly given that the structure of the Australian Manufacturing sector is dominated by SMEs and sole operators. Providing incentives for firms to participate in training and advisory programs related to leadership and management may help raise awareness of the importance of these skills in improving firm competitiveness. AWPA’s consultation process highlighted the importance of chief executive and senior management involvement in the development of strong business practices and a productive workplace culture. Many of the businesses that AWPA consulted have stated that chief executive involvement is the driving force behind effective implementation of workforce development programs. Without support from above, a clear company‑wide vision is more difficult to attain. While the importance of upper‑level management should not be understated, the presence of leadership at all organisational levels is necessary for increased efficiency and productivity. Creating a whole‑of‑organisation leadership structure requires a workplace culture where staff members are empowered, are given greater autonomy, and are encouraged to communicate with their peers.143 Implementing models such as lean manufacturing has been demonstrated as an effective mechanism to create high‑performing workplaces.144 Submissions to AWPA’s Manufacturing workforce study highlighted the need for employers to lift their gaze to the horizon, beyond short‑term business demands.145 Many stakeholders have stated that managers fall into the habit of working ‘in’, rather than ‘on’ their business. This is particularly the case for those in small enterprises, who often work more directly with workplace processes. In its submission to the Manufacturing workforce study, the Australian Industry Group stresses the need for Australian manufacturers to ‘move away from short one‑off training programs to collaborating on customised leadership interventions that are more closely linked to organisational strategy and are based on a partnership approach between the business, the employee and the leadership education provider’.146 142 Ibid., p. 23. 143 Ibid., p. 36. 144 Toner, P, 2011, Workforce skills and innovation: an overview of major themes in the literature, p. 53. 145 Australian Manufacturing Workers’ Union (AMWU), 2013, submission to AWPA’s Manufacturing workforce study. 146 Ai Group, 2013, submission to AWPA’s Manufacturing workforce study, p. 10. 74 Manufacturing workforce study | Australian Workforce and Productivity Agency Management training The high concentration of SMEs in Australian manufacturing has also led to concerns regarding the curriculum structure for management qualifications. While Australia has a large number of business schools, most are based on the Harvard model, which produces graduates for working in large multinational firms.147 Given that our Manufacturing sector is dominated by small enterprises, there is a need for education and training programs that are tailored to the operations of smaller firms. Consultations emphasised the need for any management programs to incorporate face‑to‑face teaching, involve real‑life challenges in the workplace (action learning), and be tailored to the Australian environment, which tends to have a more operational focus, rather than many Harvard‑style management programs that are more applicable to large multinational operations. Throughout consultations, stakeholders voiced support for programs such as Leadership 21, delivered by Mt Eliza Executive Education.148 Leadership 21 also acts as an effective networking opportunity for SMEs to collaborate with larger companies, and adopt leadership and management capabilities in this way. The use of peer‑to‑peer learning has been raised by stakeholders as an effective strategy to disseminate knowledge regarding leadership and management. Enterprise Connect clients are eligible for subsidised participation in the program. Given the significant industry support for this program, AWPA considers that continued support for SME manufacturing managers to participate in the program is worthwhile. The Centre for Workplace Leadership, located in the Faculty of Business and Economics at the University of Melbourne, is an Australian Government initiative, run through the Department of Employment. The centre aims to improve the management capabilities of Australian firms through the distribution of information such as practical case studies and diagnostic tools to be utilised by Australian workplaces.149 Recommendation 2 Part Two That the Centre for Workplace Leadership form a taskforce to review management and leadership capabilities in Australian manufacturing businesses and where appropriate revise management training to suit contemporary managers in manufacturing, who are often time-poor and have significant operational responsibilities. The taskforce should include relevant Industry Skills Councils such as Manufacturing Skills Australia and Innovation Business Skills Australia; higher education groups such as Universities Australia and the Australian Business Deans Council; and industry peak bodies such as the Australian Industry Group, the Australian Chamber of Commerce and Industry and the Australian Council of Trade Unions. 147 MSA, 2013, submission to AWPA’s Manufacturing workforce study. 148 Ai Group, 2013, submission to AWPA’s Manufacturing workforce study. 149 Centre for Workplace Leadership, http://www.workplaceleadership.com.au/about, accessed 3 March 2014. Manufacturing workforce study | Australian Workforce and Productivity Agency 75 Part Three: Positioning the existing workforce for industry transformation and growth Part Three: Positioning the existing workforce for industry transformation and growth The manufacturing workforce will play a key role in securing the competitiveness of the sector. A highly skilled workforce is necessary to support Australia’s Manufacturing industry as it moves towards producing more sophisticated products and services. A higher skill level, strong foundation skills and greater recognition of skills will assist workers to adapt as the industry continues its transition towards more advanced manufacturing. For some, unfortunately, this may not be a positive experience. As demand increases for workers with higher level skills, some workers will find themselves at risk of displacement, particularly if they work in a subsector with declining employment levels, or in a lower skilled occupation. This is not a new situation. The Australian Manufacturing industry has been undergoing structural adjustment for a number of years. It has experienced large‑scale redundancies over time, with employment over the last decade (2003 to 2013) declining by 10.2 per cent, or 106,600 jobs. Declines in employment levels have been experienced across most subsectors to varying degrees.150 Forecasts of continued employment decline in the sector mean the risk of displacement for some workers is apparent and so strategies that assist workers to transition to new roles, in combination with assistance packages, must be developed. A key challenge is to ensure that workers have skills that are transferable and have currency in the labour market. Lower skilled workers, in particular those with low language, literacy and numeracy skills and/or no post‑school qualifications are more vulnerable to long‑term unemployment as a result of structural adjustment. When completed effectively, recognition of prior learning has the potential to improve workers’ employability by assisting them to identify their skills and expertise and have those skills formally recognised. Snapshot of the Australian manufacturing workforce The profile of the industry and its workforce has consequences for how well positioned it is to manage the global trends outlined in Part One and to transition to internationally competitive high‑end manufacturing. 150 ABS, 2013, Labour force, Australia, detailed, quarterly, cat. no. 6291.0.55.003. Manufacturing workforce study | Australian Workforce and Productivity Agency 77 Part Three Currently, Australia’s manufacturing workforce is employed across a wide range of subsectors. However, its competitive strengths are in low–medium technology manufacturing. Figure 12 shows the level of employment across the subsectors since 2003. Over the past decade, only five subsectors experienced employment growth (Petroleum and Coal Product Manufacturing (3.1 per cent); Beverage and Tobacco Product Manufacturing (20.0 per cent); Primary Metal and Metal Product Manufacturing (14.2 per cent); Machinery and Equipment Manufacturing (8.9 per cent); and Food Product Manufacturing (12.1 per cent)). Together, the Food Product Manufacturing and Beverage and Tobacco Product Manufacturing subsectors accounted for almost a quarter of manufacturing employment, and grew by 32.1 per cent between 2003 and 2013. Beverage and Tobacco Product Manufacturing experienced the highest growth (20 per cent) over this period, followed by Primary Metal and Metal Products (14.2 per cent), the third‑largest subsector. Further discussion of historical employment and growth by subsector can be found in Appendix D. Figure 12 Employment in manufacturing by subsector, 2003 and 2013 Food Product Machinery and Equipment Primary Metal and Metal Product Transport Equipment Manufacturing, nfd Fabricated Metal Product Furniture and Other Printing (including the Reproduction of Recorded Media) Basic Chemical and Chemical Product Textile, Leather, Clothing and Footwear Wood Product Non-Metallic Mineral Product Polymer Product and Rubber Product Beverage and Tobacco Product Pulp, Paper and Converted Paper Product Petroleum and Coal Product 0 50 100 150 200 250 Employment (’000) 2013 2003 nfd = not further defined Source: ABS, 2013, Labour force, Australia, detailed, quarterly, cat. no. 6291.0.55.003, original, four‑quarter average. While there are notable differences between the subsectors in relation to the qualification, age and gender profile of their workforces, some key characteristics of the workforce as a whole (at 2013, four‑quarter average)151 are that: ➢ it is predominantly male (73.3 per cent compared to 54.2 per cent for all industries). This proportion has remained steady for the past 15 years ➢ the percentage of females varies greatly across subsectors, from a low of 9.8 per cent in Primary Metal and Metal Product Manufacturing to 61.9 per cent in Textile and Clothing Manufacturing ➢ a significant proportion of employment is full-time (85.3 per cent) 151Ibid. 78 Manufacturing workforce study | Australian Workforce and Productivity Agency ➢ it is slightly older, with a median age of 41 years compared to the all‑industries median of 39 years. Over the past decade, the proportion of the workforce aged 45 years and over increased from 34.4 per cent in 2003 to 42.5 per cent in 2013 ➢ the majority of the workforce are employed in Victoria (30.5 per cent) and New South Wales (30.3 per cent). Occupation and skills profile There is a broad range of occupations across the manufacturing workforce, as well as great variations in skill levels. Perceptions of manufacturing jobs often lean towards the traditional trades. This is understandable given that around 41 per cent of the manufacturing workforce are generally engaged in transformative processes ( Technicians and Trades Workers, and Machinery Operators and Drivers), as highlighted in Figure 13. However, a large proportion of the workforce is employed in occupations that people may not readily associate with the Manufacturing industry. These include occupations that often provide related services such as marketing, sales, engineering and design. Figure 13 Employment in manufacturing by occupational classification, 2013 Managers 14.9 Professionals 9.5 Technicians and Trades Workers 27.7 Community and Personal Service Workers 0.7 Clerical and Administrative Workers 10.6 Sales Workers 5.3 Machinery Operators and Drivers 13.5 Labourers 17.9 0 5 10 15 20 25 30 Part Three Per cent Source: ABS, 2013, Labour force, Australia, detailed, quarterly, cat. no. 6291.0.55.003, four‑quarter average. The wide range of manufacturing occupations highlights that the sector employs people at all skill levels. In 2013 (four‑quarter average), almost a quarter (24.4 per cent) of manufacturing workers were classified as ‘high skilled’ (Managers and Professionals), an increase from 19.8 per cent in 2003 (four‑quarter average). Figure 14 demonstrates that the increase in high‑skilled workers during the period from 2003 to 2013 paralleled a decline in lower skilled workers (Machinery Operators and Drivers and Manufacturing workforce study | Australian Workforce and Productivity Agency 79 Labourers).152 With subdued growth and declines in most manufacturing occupations expected over the long term, Figure 14 indicates that lower skilled workers may have difficulty finding replacement work in their current occupations. Such difficulties will be prevalent among the labourer, manual operator, and driver occupations, such as Meat Boners and Slicers, and Slaughterers; Metal Engineering Process Workers; Timber and Wood Process Workers; and Plastics and Rubber Production Machine Operators. These occupations have experienced strong declines over the past five years, a trend which is expected to continue in the medium and long term. Conversely, it also implies that high‑skilled occupations are the least likely to be impacted by structural adjustment of the sector. Figure 14 Manufacturing employment by skill level, 2003–2013 500 450 400 350 ‘000 300 250 200 150 100 50 0 2003 2004 2005 2006 High skill 2007 2008 Medium skill 2009 2010 2011 2012 2013 Low skill Source: ABS, 2013, Labour force, Australia, detailed, quarterly, cat. no. 6291.0.55.003, four‑quarter average, custom request. Qualification profile The qualification profile of the Manufacturing industry varies somewhat from the economy‑wide average (Figure 15). Almost a third of the workforce hold Certificate III or IV qualifications (compared to 20.3 per cent for all industries), driven by the base of trades workers and technicians. University qualifications are substantially lower than the national average, at 14.5 per cent of the manufacturing workforce compared to 27.2 per cent for all industries. A large proportion (45.2 per cent) of the manufacturing workforce does not have any 152 Ibid., custom request. 80 Manufacturing workforce study | Australian Workforce and Productivity Agency post‑school qualifications. This is particularly significant, as it has been claimed that 87 per cent of available jobs in the industry require a post‑school qualification.153 Figure 15 Highest qualification achieved by workers in the Manufacturing industry, compared to all industries, 2012 3 8 .7 No post-school qualifications 4 5 .2 3 .2 Other certificate 2 .7 2 0 .3 Certificate III/IV 2 9 .8 10 .5 Advanced diploma/diploma 7.9 2 7.2 Bachelor degree or higher 14 .5 0 5 10 15 20 25 30 35 40 45 50 Per cent All industries Manufacturing Source: Department of Education, Employment and Workplace Relations, 2012, Australian jobs 2012 (ABS 2011 Census data). Excludes ‘Level of education not stated’ from total. Of the top 30 employing occupations, 16 have an ANZSCO skill level of 4 or 5 (lower skilled), and 18 occupations have more than 45 per cent of workers without any post‑school qualifications. The occupations where qualifications are most common are generally among 153 Industry Skills Councils, 2013, No more excuses: an industry response to the language, literacy and numeracy challenge, p. 39, isc.org.au/pdf/NoMoreExcuses_FINAL%20single%20page.pdf, accessed 11 January 2014. 154 ABS, 2005, ANZSCO —Australian and New Zealand Standard Classification of Occupations, information paper, cat. no. 1221.0, pp. 3–4. Manufacturing workforce study | Australian Workforce and Productivity Agency 81 Part Three Appendix G provides further detail on qualification data for the top 30 employing occupations in manufacturing. It also highlights the skill level, as defined in the Australian and New Zealand Standard Classification of Occupations (ANZSCO), for each occupation. The greater the range and complexity of the set of tasks performed in a particular occupation, the greater the skill level of an occupation. The skill levels range from 1 (highly skilled and requiring a bachelor degree or above) to 5 (unskilled). ANZSCO does not measure the skill level of an individual; rather, it refers to the level of skill that is typically required to competently perform the tasks of a particular occupation. Skill level is measured operationally by the level or amount of formal education and training, the amount of previous experience in a related occupation and the amount of on‑the‑job training.154 manager and trade and technician occupations. Most of the trade and technician occupations (seven of the top 30 occupations) are rated with a skill level of 3 (medium skill), and workers in this group generally hold Certificate III or IV qualifications. Further details can be found in Appendix G. Structural adjustment Transition and change are not new concepts to an industry that is continually required to interact with advances in technology. Employment over the last decade has been declining steadily in the majority of its subsectors, and it has experienced large‑scale redundancies over time.155 During the last decade, Australia’s Manufacturing industry was the recipient of the largest tranche of financial assistance in the form of structural adjustment packages.156 Modelling commissioned by AWPA to create a range of possible scenarios for Australia to 2025 forecasts declines in manufacturing employment by 1.0 to 1.5 per cent per year within the three most plausible scenarios. Only Food, Beverage and Tobacco Manufacturing and Primary Metal and Metal Product Manufacturing are predicted to grow in all scenarios. The scenarios do not take into account recent developments in the automotive subsector discussed in the following section. Forecasts of continued decline in overall employment numbers indicate that strategies to transition workers at risk of displacement to new roles, in combination with assistance packages, must be developed as soon as possible for at‑risk subsectors. A more detailed discussion of AWPA’s growth scenarios can be found in Appendix A. The negative impacts of structural adjustment can be exacerbated by large‑scale firm closures, as they often involve large groups being retrenched simultaneously in small labour markets. While the automotive vehicle subsector accounts for around 5 per cent of manufacturing employment, the announced closures of the Australian manufacturing operations of Ford, GM Holden and Toyota will also have major consequences for employment in other subsectors, particularly Transport Equipment, and for regional labour markets. The impending loss of the automotive subsector has prompted debate on the subsequent impact throughout manufacturing, and governments across the country are now looking at mechanisms to transition to and foster internationally competitive high‑end manufacturing in Australia. Experience has shown, however, that if such closures are handled proactively, the effect on the community can be mitigated. For example, the effective strategy undertaken preceding and following BHP’s closure of its 84‑year‑old steelworks in Newcastle cushioned the impact of the closure on the local economy, allowing it to transition from a largely manufacturing‑based economy to one focused on tourism and services.157 A key challenge is to ensure that workers have skills that are transferable and have currency in the labour market. Lower skilled workers, in particular those with low language, literacy and numeracy skills and/or no post‑school qualifications, are more vulnerable to long‑term unemployment as a result of structural adjustment. Further, research has shown that older 155 Prime Minister’s Manufacturing Taskforce, 2012, Smarter manufacturing for a smarter Australia: report of the non‑government members, p. 16. 156 Beer, A, 2013, ‘Structural adjustment programs in Australia: community impacts and outcomes’, presentation to the Canberra workshop on structural adjustment research, July, adelaide.edu.au/churp/presentations/Structural_ Adjustment_presentation_for_Canberra_PDF_Version.pdf, accessed 13 December 2013. 157 Hunter Valley Research Foundation, 2011, Diversification of the Hunter economy—post BHP, hvrf.com.au/ images/HVRF_Publications/Diversification_of_the_Hunter_Economy_Post_BHP.pdf, accessed 16 December 2013. 82 Manufacturing workforce study | Australian Workforce and Productivity Agency workers are often less skilled and are therefore more likely to experience longer periods of unemployment.158 Some commentators criticise the current competency‑based training approach that underpins VET and the labour market, particularly for low‑ and medium‑skill jobs. They suggest that the creation of knowledge based on ‘vocational streams’ is a more coherent way to group skills than in competency‑based training as it increases the ability of workers to adapt to changing labour market conditions. Vocational streams emerge where there are commonalities in the nature of work and in the knowledge, skills and attributes required to work in a particular field. As vocational streams consist of linked occupations within broad fields of practice, each occupation can lead to a number of jobs. Commentators argue that vocations can mitigate the negative effects of industry structural adjustment because workers are not as limited to defined trades and professions. As such, the ability of workers to adapt is enhanced because they are able to capitalise on a broad range of job opportunities as they emerge and they adjust quickly to being redeployed as labour market conditions change.159 When completed effectively, recognition of prior learning has the potential to improve workers’ employability by assisting them to identify and formally obtain recognition of their skills and expertise. Australia’s automotive industry Australia’s automotive industry has undergone significant structural change over recent decades. Exposure to increased international competition has been exacerbated by the recent strong Australian dollar and the growth of car manufacturing in low‑wage nations such as China and Thailand. Following the closure of Nissan in 1992 and the cessation of Mitsubishi Motors Australia’s domestic operations in 2008, three major car manufacturers—Ford, GM Holden and Toyota— will be operating in Australia over the next two or three years. All are foreign‑owned subsidiaries of global companies with affiliates in a number of countries. In addition, there are hundreds of parts manufacturers, ranging from small Australian producers to companies that are also subsidiaries of very large multinationals. 158 Spoehr, J, Barnett, K and Parnis, E, 2009, Experience works: the mature age employment challenge, National Seniors Australia, p. 10. 159 Buchanan, J, Moodie, G and Wheelahan, L, 2012, Revitalising the ‘vocational’ in flows of learning and labour, NCVER, Adelaide, ncver.edu.au/wps/wcm/connect/1ea7bd72‑9332‑4ae9‑ab20‑c3d1ccc395ab/2535. pdf?MOD=AJPERES&CACHEID=1ea7bd72‑9332‑4ae9‑ab20‑c3d1ccc395ab, accessed 20 February 2014. 160 ABS, 2013, Labour force, Australia, detailed, quarterly, cat. no. 6291.0.55.003 (four‑quarter average). 161 ANZSIC 350 (Motor Vehicle and Motor Vehicle Parts Wholesaling); ANZSIC 391 (Motor Vehicle Retailing); ANZSIC 392 (Motor Vehicle Parts and Tyre Retailing); and ANZSIC 941 (Automotive Repair and Maintenance). 162 Australian Automotive Aftermarket Association, 2013, submission to the Productivity Commission review of the Australian automotive manufacturing industry, pc.gov.au/__data/assets/pdf_file/0003/134193/ subpp247‑automotive.pdf, accessed 19 February 2014, quoted in Productivity Commission, 2013, Australia’s automotive manufacturing industry: Productivity Commission preliminary findings report, p. 27, pc.gov.au/__data/ assets/pdf_file/0005/131396/automotive‑preliminary.pdf, accessed 19 February 2014. Manufacturing workforce study | Australian Workforce and Productivity Agency 83 Part Three In 2013, around 44,200 people in Australia were employed in the manufacture of cars, trucks and buses, as well as automotive engines, automotive electrical components and products for the automotive aftermarket.160 A further 259,100 people were employed in the repair, maintenance and wholesaling of motor vehicles and parts, as distinct from the development or production of motor vehicles or automotive components.161 There is a complex logistical supply chain of about 160 businesses that are involved in the engineering, design, tooling and manufacturing of automotive components and there are at least 260 businesses that manufacture components and accessories for the aftermarket.162 Over the past decade, employment in the Motor Vehicle and Motor Vehicle Part Manufacturing subdivision (ANZSIC 231) declined by 40.4 per cent compared with the Manufacturing industry as a whole, which declined by 10.2 per cent.163 Currently, Ford employs around 3,250 workers in Australia, including contractors.164 Toyota has an Australian workforce of approximately 4,200, including 2,500 direct manufacturing employees. It also supports another 20,000 jobs through its direct supplier base.165 GM Holden employs 1,900 workers in Victoria and 1,760 in South Australia, not including dealers and service centres.166 In May 2013, following a comprehensive review process, Ford announced its plans to cease local vehicle manufacturing in October 2016. At the same time, it stated that it would retain its Australian‑based product development capability as a lead source for the design and development of future global vehicle programs. Post‑2016, Ford expects to employ around 1,500 highly skilled employees, plus a significant number of additional specialist contractors, in its ongoing operations. In December 2013, GM Holden announced it would cease manufacturing in Australia in 2017. The closure announcement follows a number of redundancy rounds over recent years, which has seen GM Holden’s South Australian workforce reduce by more than 40 per cent. Subsequently, in February 2014, Toyota announced that it would end vehicle and engine production in Australia by the end of 2017. Furthermore, Toyota is considering reducing the scale of operations of its Toyota Technical Center Australia, its design and development base in Notting Hill, Victoria. The company cited a number of reasons for the decision, including ‘forecasts of a reduction in the total scale of vehicle production in Australia’.167 The closures of GM Holden, Ford and Toyota will necessarily have major consequences for employment in the sector and for regional labour markets. Further, modelling by Monash University’s Centre of Policy Studies forecasts the closures will also have negative short-term effects on the Australian economy, with the short-term adjustment resulting in worsening unemployment until 2018. After 2018 it is estimated the adjustment will continue with falling real wages forecast to take effect.168 Regional employment will be hardest hit in the Victorian regions of Greater Dandenong, Ballarat, Hume, Greater Geelong and South East Melbourne, and Playford in northern Adelaide. 163 ABS, 2013, Labour force, Australia, detailed, quarterly, cat. no. 6291.0.55.003. Comparison is from 2003 to 2013 using four‑quarter average data. 164 Ford Motor Company of Australia, 2013, submission to the Productivity Commission review of the Australian automotive manufacturing industry, pc.gov.au/__data/assets/pdf_file/0010/130222/sub065‑automotive.pdf, accessed 19 February 2014, quoted in Productivity Commission, 2013, Australia’s automotive manufacturing industry, p. 3. 165 Toyota Motor Corporation Australia, 2013, submission to the Productivity Commission review of the Australian automotive manufacturing industry, pc.gov.au/__data/assets/pdf_file/0011/130124/sub031‑automotive.pdf, accessed 19 February 2014, quoted in Productivity Commission, 2013, Australia’s automotive manufacturing industry, p. 7. 166 GM Holden, 2013, submission to the Productivity Commission review of the Australian automotive manufacturing industry, pc.gov.au/__data/assets/pdf_file/0008/130211/sub058‑automotive.pdf, accessed 19 February 2014, quoted in Productivity Commission, 2013, Australia’s automotive manufacturing industry, p. 37. 167 Toyota Motor Corporation, 2014, Toyota to end production in Australia by the end of 2017, media release, 14 February, www2.toyota.co.jp/en/news/14/02/0210.pdf, accessed 18 February 2014. 168 Allen Consulting Group, 2013, The strategic role of the Australian automotive industry, report to the Federal Chamber of Automotive Industries, pp. 46–55, http://www.acilallen.com.au/cms_files/ACILAllen_FCAI_ September2013.pdf, accessed 23 January 2014. 84 Manufacturing workforce study | Australian Workforce and Productivity Agency The number of businesses that rely on automotive-related work is much larger now than it was in the 1980s after tariff cuts because in the 1980s restructuring for lean production consisted of outsourcing non-core activities. The Ford, GM Holden and Toyota closures are likely to make some of the major suppliers uneconomic, with the threat that Australia will lose its supply chain capability. A 2013 report by the Allen Consulting Group highlighted the extent to which Australian component manufacturers are reliant on the domestic production of cars.169 Submissions to the Productivity Commission’s review of Australia’s automotive industry noted that automotive job losses would have multiplier effects in South Australia and Victoria through the lost spending by workers in local communities. Motor vehicle manufacturers account for 59 per cent of component manufacturers’ revenue and parts dealers account for 28 per cent of their revenue, whereas exports make up 13 per cent.170 While some component manufacturers have already closed or diversified their businesses to move into other industries or export markets, a portion remain reliant on vehicle production in Australia. For example, TI Automotive, a subsidiary of a specialist global firm, reported to the Productivity Commission that its Australian operations are totally reliant on the assembly of passenger vehicles in Australia.171 Any rationalisation of the number of automotive component businesses will lead to further job losses in the subsector.172 The spectrum of skills used in automotive manufacturing ranges from Certificate I through to doctorates, including highly skilled designers, program planners, electrical engineers, metal fitters and machinists, toolmakers and product assemblers. The subsector is also acknowledged for its significant contribution to research and development, technology adoption and innovation systems, providing business and employees with capabilities and skills that are transferred to other advanced and complex manufacturing processes (including design, metallurgy, machining, electronics, software, robotics and chemicals), as well as engineering, technical, organisational and logistical skills. The automotive manufacturing subsector has provided the foundations for critical flow‑on capabilities to other sectors including lean manufacturing principles and senior management capabilities and contributes a proportionally greater share to total manufacturing research and development than its share of employment and industry value added. As Ford, GM Holden and Toyota wind down their Australian operations over the next two to three years, the imperative is to transition affected workers to other sectors of the economy where their skills can be utilised. 169 Ibid., p. 22. 170 Nuguid, A, 2012, Automotive parts and accessories manufacturing in Australia, IBISWorld industry report C2819, http://www.ibisworld.com.au/industry/default.aspx?indid=253, accessed 4 March 2014. 171 Productivity Commission, 2014, Australia’s automotive manufacturing industry: Productivity Commission position paper, p. 7, pc.gov.au/__data/assets/pdf_file/0006/132981/automotive‑position.pdf, accessed 10 February 2014. 172Ibid. 173 Ibid., p. 19. Manufacturing workforce study | Australian Workforce and Productivity Agency 85 Part Three Lower skilled workers, particularly older workers and those with poor English language skills, are likely to face the greatest difficulty in transitioning to other occupations or industries and are most likely to be at risk of unemployment. Automotive manufacturing employees have, on average, an employment history of lower skill jobs. In 2011, 34 per cent were employed in lower skilled occupations such as Labourers and Machinery Operators. This was similar to the overall manufacturing workforce but double the average for all industries (16 per cent).173 The workforce also has lower educational attainment and lower English proficiency compared to the average for all industries. In 2011, 3.7 per cent of automotive employees reported poor English language skills, compared to an average of 1.3 per cent for all industries.174 Given the regional concentration of automotive employment in disadvantaged labour markets in Victoria and South Australia, the majority of displaced workers will require targeted assistance to retrain and find alternative employment. Following its announcement in 2013 that it would close its manufacturing facilities, Ford has begun a three‑year process to support its employees, suppliers and other stakeholders through the transition. Directly affected employees will receive entitlements in line with the prevailing workplace agreements and Ford is working constructively with employees and their representatives on transitional arrangements, including upskilling, training and placement opportunities. Given the combined impact of the closures of Ford, GM Holden and Toyota on the Manufacturing sector, it is important that the process of assisting workers to adjust is put in place now, based on learnings from other major closures and downsizing in the automotive and related subsectors over recent decades. Examples include the 1999 closure of BHP’s steelworks in Newcastle, the 2004 closure of Mitsubishi Motors’ foundry and engine plant at Lonsdale in South Australia, the 2010 closure of the Bridgestone tyre manufacturing plant in Salisbury, South Australia, and the 2011 closure of Bluescope Steel’s production plant in Port Kembla, New South Wales. While displaced workers tend to be absorbed by growth in other industries, labour markets take time to adjust, in part due to the need for workers to reskill and because the impact of larger scale job losses at a sub‑metropolitan level depends on local resources and the diversity of local economies. Workers who wish to remain employed locally may have to accept reduced pay and/or invest in acquiring new qualifications, affecting income and spending power. A key principle in any form of adjustment assistance is that it is specifically targeted at workers, especially those with skills made obsolete or redundant by structural changes and those with low language, literacy and numeracy skills who are most at risk of becoming long‑term unemployed as a result of structural adjustment. Assistance should also include measures designed to strengthen the capacity of regional businesses and organisations to anticipate and adapt to adjustment pressures. Any assistance should also seek to support recognition of prior learning, as many of the skills that manufacturing workers possess are not formally recognised or do not make up a formal qualification. Programs should be specific and well targeted. A comprehensive and multilayered package of structural adjustment assistance measures would include programs designed to: ➢ assist workers made redundant by structural change within the industry with job search, counselling, training and retraining programs ➢ assist regions negatively impacted by industry adjustment to find new economically sustainable industries to maintain overall levels of employment and economic wellbeing ➢ improve connectivity from regions impacted negatively by industry adjustment to other regions in order to speed adjustment. Some useful lessons learned from previous plant closures follow. 174Ibid. 86 Manufacturing workforce study | Australian Workforce and Productivity Agency Preparation for retraining ➢ Early notice to workers of impending closures allows employees time to think about future career options. ➢ Career advice and placement support require careful planning. ➢ Support is needed to map skills and identify training needs. ➢ Recognition of prior learning plays a key role in successful transitions. ➢ Guidance should be provided about what jobs are in demand beyond vacancy lists. Retraining ➢ Informal linkages are as important as formal institutional arrangements. ➢ Local employment coordinators are important to success. ➢ Training needs to be combined with on‑the‑job experiences to increase employability. ➢ Retraining needs to offer a pathway to alternative employment rather than premature retirement. Existing support structures ➢ Job Services Australia providers can be driven by incentive structures and these can result in job placements that are unsuitable or unsustainable. ➢ Mainstream services to unemployed people do not translate well to people who are made redundant. Employment and support services should be tailored to meet the needs of the workers involved. ➢ Multi‑agency, multidisciplinary casework approaches are warranted to deal with shorter and longer term social, health, housing and psychological impacts. These structural adjustment packages have come under recent reconsideration since GM Holden’s announcement of its intention to close its Australian operations.175 Much of the previous structural adjustment investment has come in the form of regional adjustment (such as that employed before and after the BHP and Mitsubishi shutdowns), as distinct from ongoing transitional assistance programs. In 2012, the Productivity Commission noted that the automotive manufacturing industry and other heavy manufacturing industries may benefit from assistance targeted at the level of individual workers (especially in the case of a large number of retrenchments due to a facility downsize or shutdown).176 Part Three 175 Macfarlane, I, Minister for Industry, 2013, Statement on Holden, media release, 11 December, minister.innovation.gov.au/ministers/macfarlane/media‑releases/ministers‑statement‑holden, accessed 16 December 2013. 176 Productivity Commission, 2012, Trade and assistance review, 2010–11, Productivity Commission annual report series, chapter four, http://www.pc.gov.au/__data/assets/pdf_file/0004/117292/ trade‑assistance‑review‑2010‑11.pdf, accessed 10 January 2014. Manufacturing workforce study | Australian Workforce and Productivity Agency 87 In its November 2013 issues paper on Australia’s automotive manufacturing industry, the Productivity Commission raised the question of what form industry assistance, if any, may take, specifically: the nature and effectiveness of past structural adjustment assistance programs, including longitudinal evaluation of labour and resource reallocation after the exit of motor vehicle and automotive component manufacturers from Australia, and any lessons for future adjustment support for structural change in Australia.177 In its position paper, released on 31 January 2014, the Productivity Commission highlights that structural change is frequently costly for retrenched workers and families, and can involve job search and training costs.178 It notes that the information on past programs suggests that they have had limited success in assisting displaced automotive manufacturing workers to find future employment; however, the advance notice of Ford’s, GM Holden’s and Toyota’s plant closures means that there is time to prepare for the change and to learn from previous programs.179 The position paper also highlights that automotive component manufacturers may not receive the same degree of notice or the same level of help as the GM Holden, Ford and Toyota plant workers. It will be important to ensure that generally available services are sufficient to support them. In cases where government assistance appears to be insufficient, component manufacturing workers may merit particular consideration for additional assistance.180 The Australian Government has committed to the development of a $100 million growth fund, to start in 2014–15, to support economically responsible initiatives in regions facing pressure in their manufacturing sectors. The fund will complement the direct support available to GM Holden and Toyota workers available under existing Australian Government schemes, such as the Automotive Industry Structural Adjustment Program, and GM Holden assistance schemes. The Prime Minister has indicated that retraining and upskilling automotive workers will be important, and pledged to work to ensure that automotive workers have their skills and competencies recognised and certified.181 Recognition of prior learning Recognition of prior learning (RPL) has been a longstanding policy initiative in the VET landscape. In the context of structural adjustment, it has the potential to increase the mobility and employability of manufacturing workers who do not hold post‑school qualifications by officially recognising the value of skills acquired through informal and non‑formal learning. However, its take‑up has been modest, with the national aggregate for successful up‑front RPL (at time of enrolment) remaining at around 4 per cent of VET students. The rate of take‑up also varies between equity groups.182 177 Productivity Commission, 2013, Review of the Australian automotive manufacturing industry: Productivity Commission issues paper, pp. 5–6, pc.gov.au/__data/assets/pdf_file/0003/128946/automotive‑issues.pdf, accessed 16 December 2013. 178 Productivity Commission, 2014, Australia’s automotive manufacturing industry, p. 2. 179 Ibid., p. 26. 180 Ibid., p. 20. 181 Abbott, T, Prime Minister and Macfarlane, I, Minister for Industry, 2013, Securing Australia’s manufacturing future, joint media release, 18 December, pm.gov.au/media/2013‑12‑18/ securing‑australias‑manufacturing‑future, accessed 8 January 2014. 182 Hargreaves, J, 2006, Recognition of prior learning at a glance, NCVER, p. 4, ncver.edu.au/publications/1662. html, accessed 8 January 2014. 88 Manufacturing workforce study | Australian Workforce and Productivity Agency Studies on RPL have consistently identified a number of barriers to its take‑up, including a lack of awareness of RPL, the complexity and overly bureaucratic nature of the process, limited learner understanding of their own skills, and learner inability to articulate their life experiences in a way that meets RPL requirements.183 These barriers were also raised in a number of submissions. Given the significant proportion of manufacturing workers with limited language, literacy and numeracy skills, the capacity of workers to identify and articulate the skills they possess is of particular concern. Transferability of skills across the manufacturing industry and from manufacturing to other industries has been identified by MSA’s stakeholders as a major issue facing the manufacturing industry.184 The key to transitioning people from either disadvantage or structural adjustment in our experience is an entitlement to supported skills recognition and recognition of prior learning to establish a datum for capability and to determine options and interests.185 Stakeholders have expressed dissatisfaction with RPL delivery. The ForestWorks Industry Skills Council has identified skills recognition and training as a gap in service provision of the workforce development and planning programs available to the Manufacturing industry.186 Manufacturing Skills Australia echoed these sentiments during consultations, noting that the VET sector lacked incentives to undertake RPL and as a result it was underutilised. Further, the Australian Manufacturing Workers’ Union (AMWU) highlighted that past experience demonstrated that many workers participating in plant closures are often not prepared or emotionally equipped to navigate complex RPL processes.187 Unfortunately, many of the recent studies on RPL in Australia use data dating back to the late 1990s or early 2000s, so there is little documented evidence to determine how well RPL delivery is currently operating. Ensuring RPL processes are candidate focused and support people to accurately identify and describe their skills is considered best practice. Registered training organisations already have fully articulated models and many assessment tools and other resources to draw on to implement this approach.188 However, the feedback received implies that more could be done to better support registered training organisations to develop and implement RPL programs that are effective and consistently applied. In relation to displaced workers, it is preferable that programs are implemented early, before the redundancies occur. The use of tools such as the Australian Core Skills Framework to assess workers’ language, literacy and numeracy levels and Core Skills for Work to assess their employability skill levels may help ensure that all workers receive properly targeted support. 183 Clayton, B and Smith, L, 2009, Recognising non‑formal and informal learning: participant insights and perspectives, research report, NCVER, pp. 13–14, ncver.edu.au/publications/2084.html, accessed 8 January 2014. 184 MSA, 2013, submission to AWPA’s Manufacturing workforce study. 185 AMWU, 2013, submission to AWPA’s Manufacturing workforce study. 186 ForestWorks Industry Skills Council, 2013, submission to AWPA’s Manufacturing workforce study. 187 AMWU, 2013, submission to AWPA’s Manufacturing workforce study. 188 COAG, 2009, COAG recognition of prior learning program: final program report, Department of Education, Employment and Workplace Relations, p. viii, deewr.gov.au/Skills/Documents/COAGRPLProgramRpt.pdf, accessed 18 September 2012. Manufacturing workforce study | Australian Workforce and Productivity Agency 89 Part Three Given the Australian Government’s commitment to ensure that automotive workers’ skills and competencies are recognised and certified, there is an opportunity to conduct further analysis into RPL, building on work that will be done with GM Holden employees. In particular, the project could develop a body of evidence on how RPL can be delivered more effectively and efficiently, including for vulnerable cohorts, so it can be maximised. It is likely that such a project would provide the Manufacturing industry with industry‑specific insights into how to better implement RPL in the industry. This would be advantageous in light of the predicted decline in employment across many subsectors. Recommendation 3 a) That the Australian Government Department of Human Services, relevant state and territory government agencies, Job Services Australia, vocational education and training providers and other registered training organisations, work collaboratively to help vulnerable workers transition to alternative employment. This should be a multilayered response that includes the provision of Workplace English Language and Literacy program training as necessary. Strategies should be based on learning from previous closures and support initiatives that develop and implement best practice models. b) That the National Centre for Vocational Education Research lead an ‘action research’ project on better recognising the existing skills of employees impacted by the announced closures in the automotive subsector. Action research involves live participation in the change process and would build on current practice in recognition of prior learning. The imperative to upskill and reskill the existing manufacturing workforce It is clear that global drivers of change, as outlined in Part One, will increase pressure on Australian manufacturers to move their offerings up the global value chain. Australia’s current competitive strengths are mainly in low–medium technology manufacturing. However, the Council of Australian Governments has tasked its new Industry and Skills Council with fostering internationally competitive high‑end manufacturing in Australia.189 Growth in these areas will require a focus on advanced manufacturing technologies, knowledge‑intensive services and higher level skills. This will continue the trend away from low‑skill jobs to high‑skill jobs and intensify the need for firms to get more out of their workforces to drive productivity and evolve in response to a changing manufacturing environment. A key element to achieving this will be building the workforce’s skills base, including reskilling some employees in new growth areas. As previously noted, a high proportion (45.2 per cent) of the current workforce does not hold a post‑school qualification. If this issue is not addressed, it is likely that firm productivity and competitiveness will be affected. A common theme raised through the submission process was that the range of skills needed by the manufacturing workforce to succeed in global supply chains was varied and included a range of new technological and logistical skills. AWPA acknowledges that upskilling should occur in a strategic manner, with training (formal and informal) aimed at developing capabilities and expertise that reflect the medium‑ and long‑term needs of the industry. This concept was also raised in the AMWU submission to the Manufacturing workforce study. For this to occur, investment in training to raise capabilities in 189 COAG, 2013, COAG communique, 13 December, p. 5. 90 Manufacturing workforce study | Australian Workforce and Productivity Agency new areas such as digital manufacturing and an increased emphasis on skills not traditionally associated with manufacturing, such as marketing and e‑business skills, will be needed. Australian Government initiatives have an important role to play in providing funding to assist enterprises in their workforce development, including by upskilling and reskilling, for example, the Australian Government Skills Connect Fund and the National Workforce Development Fund. Both funds form part of the Australian Government’s Skills Connect initiative, which is designed to link employers and industries to funding for whole‑of‑workforce (including language, literacy and numeracy training and mentoring of Australian apprentices) planning and development. The funds use an industry‑driven model that enables businesses to co‑invest with the Australian Government to train, reskill and upskill workers in targeted areas. Industry contributions operate on a sliding scale, with large enterprises contributing up to 66 per cent of training costs, and SMEs contributing between 33 and 50 per cent.190 Stakeholders raised concerns that many manufacturing employers, particularly SMEs, are unable to assess or articulate their workforce development needs. In addition, the vast amount of government and non‑government information on workforce development was often described as overwhelming for SMEs, and can act as a disincentive for firms to access funding for training. Given the increasing complexity of manufacturing jobs and the skills required, this could be a barrier to firms effectively capitalising on opportunities to make higher value products and services. Manufacturing Skills Australia facilitates the skilling of Manufacturing industry workers and business functions through the National Workforce Development Fund, working with organisations to develop and train staff to increase their performance and contribution to the productivity and profitability of the enterprise. Manufacturing Skills Australia, in partnership with the AMWU and the Australian Industry Group, offers the Manufacturing Workforce Development Service, which involves expert advisers providing a free service to SMEs to create workforce development plans by identifying critical skills needs in the business. They also provide guidance on implementing the plan and preparing National Workforce Development Fund applications.191 Part Three Similarly, Enterprise Connect business advisers and networks assist businesses in the Manufacturing sector with an annual turnover of between $1.5 million and $100 million. The program offers eligible businesses a free comprehensive, confidential and independent business review to help them reach their potential. The program has helped to build lasting capability and address gaps for large numbers of manufacturing businesses that do not have their own in‑house business strategy and/or human resource capability.192 AWPA consulted with a number of businesses that did not have a workforce and skills development plan prior to having it recommended through the business review. Many also noted that before their involvement with Enterprise Connect, they did not have a long‑term business strategy, which meant they were unable to forecast which skills their business would require to remain competitive and grow. 190 Australian Government, 2013, Skills Connect Fund, skillsconnect.gov.au/, accessed 4 December 2013. 191 MSA, 2013, Manufacturing Workforce Development Service, mskills.com.au/ workforce‑planning‑and‑development/info/manufacturing‑workforce‑development‑service, accessed 5 December 2013. 192 Australian Government, 2013, Enterprise Connect industry support: manufacturing, enterpriseconnect.gov.au/ industrysupport/manufacturing/Pages/default.aspx, accessed 5 December 2013. Manufacturing workforce study | Australian Workforce and Productivity Agency 91 Delta Hydraulics Delta Hydraulics193 is an Australian-owned company that was founded in 1975 and now employs around 120 people. The company is a supplier and exporter of precision manufactured components and products to the power generation, processing, transport, mining and defence industries. It supplies components to the United States, China and Thailand plants of its major customer, which is a major global distributor of machinery and equipment. Delta is embarking on an extensive upskilling program to improve productivity and meet quality targets for its main client. The program will involve upskilling all shop floor staff to a Certificate III in Competitive Manufacturing (now a Competitive Systems and Practices training package), as well as all management staff in a Certificate IV in this package. Delta has received Australian Government co‑funding for its upskilling project through the National Workforce Development Fund. Training was undertaken onsite and has been customised to take account of Delta’s unique products, processes and customer demands. Onsite training is viewed as a highly important factor of the training program for Delta’s senior management, as it allows course curriculum to be applied practically to workplace processes. While Delta’s training program is not yet complete, the firm says it is already seeing productivity gains. Staff are reporting less reworking of jobs due to quality defects, through the increased teamwork their upskilling has instilled in employees. Additional improvements from the upskilling program include greater commitment from the company’s global networks. Delta plans to evaluate training at the completion of its upskilling program, as part of its commitment to workforce development. It is important to note that many of the structural forces currently affecting the Manufacturing sector can also cause a polarisation of skills, not just the requirement for overall upskilling. The widespread technological change currently occurring in the Manufacturing sector has resulted in an increased demand for high‑level skills, while simultaneously increasing the need for unskilled roles, generally at the labourer level. An explanation for this polarisation is that both non‑routine high‑level and low‑level skills are complementary to ICT investment, whereas ICT substitutes for mid‑level skills.194 The routine tasks in which technology can substitute for human labour include jobs like craft manual jobs and book‑keeping, jobs that require precision and, hence, were never the least skilled jobs in the labour market. The non‑routine tasks which are complementary to technology include ‘skilled’ professional and managerial jobs but also many of the most ‘unskilled’ jobs such as shelf filling that rely on hand–eye coordination and virtually all humans find easy but machines find enormously difficult … The impact of technology will be to lead to rising relative 193 AWPA consultation with Viv Woodward, Production Administrator, Delta Hydraulics on 1 October 2013. 194 Toner, P, 2011, Workforce skills and innovation: an overview of major themes in the literature, p. 41. 92 Manufacturing workforce study | Australian Workforce and Productivity Agency demand in well‑paid skilled jobs (that typically require non-routine cognitive skills) and in low-paid least skilled jobs (that typically require non‑routine manual skills) and falling relative demand in the ‘middling’ jobs that have typically required routine manual and cognitive skills.195 Skills polarisation is particularly relevant to the Manufacturing sector, as it is often routine medium‑skill jobs that are outsourced to low‑cost economies, while the decline in the real cost of low‑skill services has led to increased overall demand for such services and increased output.196 This has increasingly been the case for Australian manufacturing. Types of training by the industry Upskilling programs in Competitive Systems and Practices are the most popular development priorities undertaken via the National Workforce Development Fund by manufacturing enterprises, with more than 80 per cent of applications in 2012 targeting Certificate III and IV qualifications from the training package.197 Generally, these qualifications have been effective in improving firm productivity and innovation. Training in lean manufacturing practices has often been cited by firms as positively impacting on employees’ soft skills, such as problem‑solving capabilities and strategic thinking, and also encouraging increased staff engagement in the business. Submissions from the Food, Fibre and Timber Industries Training Council (Western Australia) and New South Wales Furniture Design and Manufacturing Industry Training Advisory Board commented that onsite training is preferable.198 This is particularly important for SME employees, who are often time-poor, so training delivered via the classroom may prove to be out of reach, and may even act as a disincentive to undertaking training. A number of stakeholders highlighted the important role of short‑course accredited training in addressing skills gaps.199 This form of training can be highly customised and provide a mechanism for businesses to efficiently upskill existing staff in new technologies: in some sectors [short courses or skill sets are] the preferred option. In particular, enterprises in the flooring technology and the textiles, clothing and footwear sectors prefer to use targeted short courses and/or skill sets to ensure that their workers have the skills they need.200 Part Three National Centre for Vocational Education Research data reports that 38.8 per cent of manufacturers undertook unaccredited training and that 92.9 per cent of manufacturing employers using unaccredited training indicated that they were satisfied that this type of training meets their needs.201 In its submission to the Manufacturing workforce study, 195 Goos, M and Manning, A, 2003, Lousy and lovely jobs: the rising polarization of work in Britain, working paper, Centre for Economic Performance, London School of Economics and Political Science. 196 Goos, M and Manning, A, 2010, Explaining job polarization in Europe: the roles of technology, globalization and institutions, discussion paper no. 1026, Centre for Economic Performance, London School of Economics and Political Science. 197 MSA, 2013, 2013 environmental scan: a new era for manufacturing, p. 22, mskills.com.au/DownloadManager/ downloads/MSA%20Environmental%20Scan%202013%20report.pdf, accessed 11 December 2013. 198 Food, Fibre and Timber Industries Training Council (WA) and NSW Furniture Design and Manufacturing Industry Training Advisory Board, 2013, submissions to AWPA’s Manufacturing workforce study. 199 Ai Group, Food, Fibre and Timber Industries Training Council (WA), MSA, and R.E. Daison Pty Ltd, 2013, submissions to AWPA’s Manufacturing workforce study. 200 MSA, 2013, submission to AWPA’s Manufacturing workforce study. 201 NCVER, 2013, Employers’ use and views of the VET system 2013, pp. 10, 13, http://www.ncver.edu.au/wps/ wcm/connect/7f2e540b‑e002‑49ab‑8d4f‑7b9230eef5dc/2013‑employers‑use‑and‑views‑2675. pdf?MOD=AJPERES&CACHEID=7f2e540b‑e002‑49ab‑8d4f‑7b9230eef5dc, accessed 3 March 2014. Manufacturing workforce study | Australian Workforce and Productivity Agency 93 Manufacturing Skills Australia indicated that it does not advocate the use of short courses or skill sets in the place of full qualifications, particularly where the learner does not hold a post‑school qualification.202 In particular, research has shown that workers who have undertaken unaccredited short courses or not completed a full qualification are most at risk of long‑term unemployment later in their careers.203 Submissions highlighted a trend whereby an increasing number of manufacturers seek and secure technical training on new technologies via the technology suppliers by either having experts visit the workplace or sending employees offsite to work and learn in workplaces where the technology is already in operation.204 Submissions noted a general reluctance by employers to pay for short‑course training. Improving employers’ perceptions of the value of training is central to increasing their level of investment, particularly in accredited training. Before business will get motivated about job design and workforce development, they need to see/believe they’ll receive a good return on investment (ROI) for training undertaken. It’s the training value proposition which is the impediment here.205 In the course of Manufacturing Skills Australia’s return on investment project on the Enterprise‑Based Productivity Places Program, surveyed employers stated that indirect costs were incurred as a result of becoming involved in the training program. They also commented that the program’s co‑contribution model was an important factor in firms deciding to participate and that in many cases training would not have occurred without financial support.206 Employers need to be convinced that there will be a return on investment for training, particularly given the current environment of low margins and high costs. They also need to consider the investment as an integral part of a broader strategic vision for the future. For these reasons, the Australian Industry Group is currently undertaking a project to determine the extent of return on investment outcomes for employers who invest in language, literacy and numeracy training through the Workplace English Language and Literacy program.207 This issue is not limited to the Manufacturing industry. AWPA’s 2013 Food and beverage workforce study found that the business case for investing in training at the enterprise level appears to be poorly understood by many employers in the agrifood industry.208 AWPA has commissioned a research project to develop a body of evidence to identify the return on investment experienced by firms across the food supply chain. The project will build on work already undertaken by AgriFood Skills Australia to determine the conditions under which the return on investment in skills and workforce development can be quantified and maximised.209 As the consultation process for this manufacturing study has highlighted that some manufacturing firms remain unconvinced that training delivers a return on investment, 202 MSA, 2013, submission to AWPA’s Manufacturing workforce study. 203 Karmel, T, 2008, A peripatetic research perspective on older persons and VET, NCVER, ncver.edu.au/wps/wcm/ connect/900bb5b3‑7a71‑42ec‑afff‑115ca8e8de3c/olderpersonsvet_tk.pdf?MOD=AJPERES&CACHEID= 900bb5b3‑7a71‑42ec‑afff‑115ca8e8de3c, accessed 11 February 2014. 204 ForestWorks Industry Skills Council, 2013, submission to AWPA’s Manufacturing workforce study. 205 Bureau Veritas, 2013, submission to AWPA’s Manufacturing workforce study. 206 MSA, 2012, Manufacturing Skills Australia’s return on investment project: Enterprise Based Productivity Places Program (EBPPP) survey report, pp. 7–10. 207 Ai Group, 2013, Building employer commitment to workplace literacy programs, aigroup.com.au/portal/site/aig/ education/buildingemployer, accessed 6 December 2013. 208 AWPA, 2013, Food and beverage workforce study, p. 136, awpa.gov.au/our‑work/sector‑specific‑skill‑needs/ Documents/Food%20and%20beverage%20workforce%20study.pdf, accessed 6 December 2013. 209Ibid. 94 Manufacturing workforce study | Australian Workforce and Productivity Agency AWPA will build on this study to develop case studies across the Manufacturing industry to encourage employers to invest in lifelong learning in the workplace and develop high‑performing workplaces. Improving language, literacy and numeracy skills A number of submissions to the Manufacturing workforce study indicated that language, literacy and numeracy (LLN) skills were impacting on firm productivity and innovation. Without addressing LLN, the sector is at risk of neglecting vulnerable cohorts such as workers at risk of displacement, and being unable to achieve the skills deepening that the industry needs.210 The 2013 Programme for the International Assessment of Adult Competencies survey found that the literacy and numeracy competencies of the manufacturing workforce were lower than average (Figure 16). In addition, only 22.5 per cent of manufacturing workers have competencies in problem-solving in technology‑rich environments at an adequate level to properly function in the workplace, well below the national average of 34.2 per cent for all industries.211 Initial industry consultations highlight that a marked improvement in the LLN levels of the manufacturing workforce may be required to encourage and promote innovation. Figure 16 Proportion of workers with level 3 and above competency in literacy and numeracy; and level 2/3 competency in problem-solving in technology‑rich environments 70 60 Per cent 50 40 30 20 10 Literacy Numeracy Manufacturing Part Three 0 Problem-solving in technology-rich environments All industries Source: ABS, 2013, Programme for the International Assessment of Adult Competencies, Australia, 2011–12, cat. no. 4228.0, Table 10. 210 AWPA, 2013, Manufacturing workforce issues paper, p. 33, awpa.gov.au/publications/Documents/ Manufacturing%20workforce%20issues.pdf, accessed 4 December 2013. 211 ABS, 2013, Programme for the International Assessment of Adult Competencies, Australia, 2011–12, cat. no. 4228.0, abs.gov.au/AUSSTATS/[email protected]/Lookup/4228.0Explanatory%20 Notes12011‑12?OpenDocument, accessed 16 October 2013. Manufacturing workforce study | Australian Workforce and Productivity Agency 95 The Workplace English Language and Literacy program is the Australian Government’s primary program for addressing LLN skills in the workplace. Feedback on the program received through AWPA’s submission and consultation process was mixed. While it was often cited as an effective mechanism for LLN skills development, the Australian Industry Group submission raised concerns that it does not allocate funding strategically. The Australian Industry Group and AMWU submissions called for the use of workplace champions to act as ambassadors for training, including LLN training. This is in line with action suggested under the National Foundation Skills Strategy for Adults, and mirrors a recommendation made by AWPA (yet to be taken up) in its Future focus: 2013 National Workforce Development Strategy.212 It is widely accepted that there is a strong correlation between low VET course completion rates and LLN capabilities. Many registered training organisations have recognised that addressing learners’ LLN skills development needs is a key element to delivering high‑quality learning outcomes and raising completion rates. A number of organisations are using online LLN diagnostic tools to assess learners’ LLN levels. For example, the South Western Sydney Institute of TAFE has introduced the RU Ready? program, which involves an initial assessment using multiple‑choice questions that evaluate the student against the Australian Core Skills Framework. A diagnostic test is then run based on the learner’s level. The diagnostic test identifies specific areas in need of development. The software has the ability to suggest which workbooks the student should study to help improve their knowledge. The workbooks are contextualised to the area of study. The diagnostic testing can be re‑run after support interventions to determine whether there has been improvement in the learner’s knowledge. To date, a number of students undertaking manufacturing‑related courses—including cabinet‑making, fabrication, furniture, glass and glazing, soft furnishing, upholstery, engineering, and fitting and machining—have participated in the program.213 Feedback from staff and students has been positive. While the RU Ready? program is primarily for new entrants into the Manufacturing industry, it provides a good example of how the VET system can help ensure that training responds to the learning needs of students, and could be extended to other types of training used to upskill the existing workforce. Lifelong learning As indicated throughout this report, the industry’s current skills profile suggests that it is facing a challenging transition phase. Building the industry’s resilience through promoting and supporting a culture of structured training and lifelong learning (also referred to as ‘continuous learning’ by some stakeholders) will require long‑term leadership from industry partners. Strong continuous learning programs are essential for the capability development, skill enhancement and knowledge expansion of the manufacturing workforce. Changing economic conditions affecting the manufacturing industry requires workers to engage in continuous learning programs to ensure individuals’ skills are aligned to industry needs.214 Further, an emphasis on lifelong learning, centred on providing employees with formal and informal opportunities to build and/or update their skills, is considered to be an effective strategy to support workers who are at risk of displacement from the industry.215 212 AWPA, 2013, Future focus: 2013 National Workforce Development Strategy, p. 92. 213 Information provided to AWPA by the South Western Sydney Institute of TAFE on 23 October 2013. 214 Business SA, 2013, submission to AWPA’s Manufacturing workforce study. 215Ibid. 96 Manufacturing workforce study | Australian Workforce and Productivity Agency Business SA notes that lifelong learning programs should be supported by an individual learning plan that is customised to the individual’s and organisation’s needs.216 A common theme raised through the submission process is that the manufacturing workforce will increasingly need skills that can be applied across different subsectors and to other industries. As such, a best practice example of a learning plan would aim to enhance an employee’s current capability through the development of specialised skills that could be more broadly applied. Similarly, ForestWorks Industry Skills Council believes that effective continuous learning programs are those that are built around a strong understanding of business vision and have demonstrated strong links to skills development to support career pathways.217 Caterpillar Underground Mining Caterpillar Underground Mining218 manufactures underground mining machines for a number of customers in Africa, Europe, Asia, North and South America and Australia. The company, established in 1979, comprises 500 employees and spans seven facilities in Burnie, Tasmania. Caterpillar has developed a comprehensive program to ensure it will have the skills and knowledge required for future operations. Each employee has a career development plan that spans 10 years and covers at least three roles. These development plans represent the commitment Caterpillar has made to the continuous development of its employees. Staff have been upskilled in a number of areas, including technical skills needed for workplace operations and managerial skills for factory floor supervisors. Caterpillar reports that a number of positive benefits are flowing from its career development plan, including increased awareness and responsibility among staff relating to safety, leading to increased efficiency and reduced downtime. Managerial training for supervisors has also resulted in improved productivity and performance within teams. The company distributes an employee opinion survey to ensure staff members play an active role in identifying gaps in skills and knowledge across the company. Caterpillar has recognised that in order to compete globally, it is necessary to ensure all staff have access to the training required to realise this goal. In 2013, Caterpillar was named Employer of the Year at the Tasmanian Training Awards. Part Three 216Ibid. 217 ForestWorks Industry Skills Council, 2013, submission to AWPA’s Manufacturing workforce study. 218 TasTAFE, Case study: Caterpillar Underground Mining, https://www.tastafe.tas.edu.au/documentcentre/ Documents/SW_TasTAFE_casestudy_CAT_Oct2013_WEB.pdf, accessed 26 February 2014. Manufacturing workforce study | Australian Workforce and Productivity Agency 97 Part Four: Skills pipeline—securing manufacturers of the future Part Four: Skills pipeline—securing manufacturers of the future The diversity of the Australian Manufacturing sector creates a diverse range of rewarding roles for its workforce. For example, food technologists play an important role for the food and beverage manufacturing subsector by developing new products and new techniques for storage and packaging. Engineers help to design new equipment, materials and production processes. As discussed earlier, to compete in a global marketplace and carve out a niche, manufacturers will increasingly rely on a highly skilled workforce. Employment levels in the sector are expected to continue to decline; however, the sector will still need to attract new workers to address replacement demand and to meet employment demand in sectors with projected growth. As Australian manufacturing seeks to move up the value chain, and adopt new technologies and business models, the make‑up of the workforce will change. Businesses will generate demand for a wider range of skilled trades workers, technicians and professionals, particularly in STEM disciplines. The insourcing of many manufacturing business activities, such as marketing, design and logistics, also means that the sector is reliant on service‑related occupations. Most jobs growth in the sector is also expected to come from the need to replace workers who transition into retirement, so attracting younger workers into key manufacturing‑related occupations will be important. To secure this pipeline of future manufacturers, the sector faces some long‑term challenges. Public perceptions of manufacturing jobs and career opportunities are impacting the sector’s ability to attract skilled workers. In a recent survey, 65 per cent of respondents disagreed that manufacturing jobs are stable and secure and only 29 per cent of respondents agreed that they would ‘encourage their child to pursue a career in manufacturing’.219 Industry has a key role to play to cut through these perceptions and communicate the exciting careers in both manufacturing and related services. A collaborative effort between industry, secondary schools and tertiary education providers will be important to encourage young people and students to consider a career in manufacturing, and to enrol in relevant tertiary or vocational courses. While the sector’s workforce has traditionally been male-dominated, the changing nature of jobs in the sector provides industry with an opportunity to tap into previously underrepresented groups in the labour force to fill these roles. Manufacturing is no longer a synonym for production; it represents ‘the full cycle of activities from research and development, through production, logistics and services, to end of life management’. Manufacturers must operate in globally competitive markets, inventing and innovating, managing global supply chains and providing aligned services.220 Highlighting these industry characteristics is an important way the sector can overcome an existing image problem and build a more positive understanding of the wide scope of manufacturing careers. 219 Wallis Consulting Group, 2013, Public perceptions of manufacturing: final report, report prepared for the Department of Industry, Innovation, Climate Change, Science, Research and Tertiary Education, pp. 2, 27, resources.news.com.au/files/2013/10/09/1226736/461973‑131010‑manufacturing.pdf, accessed 10 December 2013. 220 Australian Business Foundation, 2011, Manufacturing futures, p. 15. Manufacturing workforce study | Australian Workforce and Productivity Agency 99 Part Four The industry will also need to ensure the ongoing supply of new entrants into the workforce to replace those approaching retirement. Due to the diversity of the manufacturing workforce, the future outlook for employees is not uniform. Although the overall trend shows a decrease in the total number employed, this decrease will not be felt evenly across the industry. While employment levels in manufacturing will decline overall in the next five to 10 years, a significant proportion of the current workforce is approaching retirement. The ongoing issue of replacement demand will see job openings appearing across many of the subsectors, even as some subsectors contract. Recommendation 4 That peak industry groups, relevant Industry Skills Councils and trade unions work together with career development advisory groups such as the Career Industry Council of Australia to promote the range of jobs and career opportunities available in the industry in order to attract skilled workers and raise public perceptions of manufacturing. Strategies should include customised print and online resources for students, parents and teachers. It is therefore important to ensure a supply of skilled workers into the industry. The drive towards advanced manufacturing, however, will present a need for the industry to have a different skills profile. With the trend towards producing more sophisticated products and services and the imperative for firms to innovate, the balancing of technical and theoretical skills is a key issue to be addressed. For both VET and the higher education sector, there should be an increased emphasis on employability skills, and the need for agility and adaptability to be fostered through training. Strategies will be needed to improve completions in apprenticeships, overcome barriers to work‑integrated learning and address nationwide STEM issues. All these challenges are discussed below, along with the opportunity to increase diversity in the workforce profile. A diverse workforce increases the potential recruitment pool, and brings with it a number of benefits; for example, research has shown that for firms seeking a competitive advantage, focusing on diversity is an effective way to become a product or service innovator.221 Furthermore, increased workforce participation as a result of sourcing workers from a greater range of cohorts will improve productivity, and help to support the demands of an ageing population.222 The role of secondary schools in skills supply Engagement between industry and schools is a key strategy to attract young people to the Manufacturing sector. Partnerships with schools can be achieved in a number of ways, including the use of programs such as the Queensland Government’s Manufacturing and Engineering Gateway to Industry Schools Program. The program involves Queensland secondary schools engaging collaboratively with local manufacturing and engineering enterprises, registered training organisations and universities to improve the profile of manufacturing careers; provide professional development for teachers in the context of manufacturing and engineering; develop a range of manufacturing‑ and engineering‑related activities across a number of learning curriculum areas; and create opportunities for work experience and structured work placements, pathways to university, school‑based apprenticeships and traineeships and full‑time apprenticeships.223 221 Australian Chamber of Commerce and Industry, 2012, Employ Outside the Box: the rewards of a diverse workforce, p. 10, acci.asn.au/getattachment/1d9163c5‑f634‑4126‑9e90‑ae73d810f1bc/Employ‑Outside‑the‑Box.aspx, accessed 11 February 2014. 222 Ibid., p. 2. 223 Queensland Government, 2013, Manufacturing and engineering, gatewayschools.qld.gov.au/manufacturing_and_ engineering/index.html, accessed 12 December 2013. 100 Manufacturing workforce study | Australian Workforce and Productivity Agency Individual companies, industry bodies and professional groups establishing internship and mentoring programs can also seek to collaborate with the schools sector within their own structures. There are a number of good examples of regional areas providing opportunities for high school students to experience and explore career opportunities in manufacturing. For example, the Hunter region’s ME (Manufacturing Success Through Education) Program delivers tailored programs to students from Year 9 to Year 12 and includes core subjects like STEM to provide the foundations for a manufacturing career. Classroom learning is combined with on‑the‑job experience and additional education delivered by industry. This collaboration creates opportunities for young people to shape their education and work experience towards a sustainable career pathway in manufacturing and gives local industry a mechanism to invest in their long‑term future while also adding to existing recruitment initiatives.224 It is likely that the adoption of this type of initiative across a number of regions, supplemented by a broader promotion of manufacturing careers, may help to ensure that manufacturers have the skills needed for the future of the industry. Like the ME Program, many school‑based manufacturing initiatives offer industry programs that provide schools with up‑to‑date, industry‑relevant and cost‑effective academic programs supported by teaching material, equipment, online resources and licences. In some cases, these programs can lead to industry certification and be delivered through VET in Schools programs. Try Trades Try Trades225 programs have been identified as a highly effective pre‑vocational strategy, giving Year 10 students an opportunity to make more informed career choices on local trades. Engaging school students has been particularly effective in regional areas, where local high schools often feed directly into industry. Try Trades programs generally involve school visits from industry personnel, outlining the requirements of their occupations. In addition, factory visits help students see firsthand what manufacturing roles entail. Exposing students to workplace environments in Year 10 has proven to be effective in increasing apprenticeship completion rates. The Queensland Government’s Manufacturing and Engineering Try Trades program has resulted in very high apprenticeship completion rates for those who had taken part in the program. This aligns with the findings from a study into pre‑apprenticeship delivery models that ‘pre‑apprenticeships have strong support from training providers; course graduates are generally well regarded by external employers and there are good outcomes for participants in terms of course completion rates and articulation rates into apprenticeships’.226 Part Four Also key to the success of Try Trades programs is the ability for participants to work in a number of different trades, so at the commencement of an apprenticeship, participants truly have an understanding of what will be required of them. Despite the high levels of success, Try Trades programs have mainly been small scale. 224 ME Program, 2013, About ME, meprogram.com.au/about‑me/, accessed 10 December 2013. 225 AWPA consultation with Leanne Hixon, QMI Solutions. 226 Toner, P and Lloyd, C, 2012, A study into pre‑apprenticeship delivery models and their labour market outcomes, Group Training Australia, Sydney. Manufacturing workforce study | Australian Workforce and Productivity Agency 101 Supply of skills from vocational education and training Traditionally, skills for many manufacturing occupations have been gained through trade and technical qualifications delivered by the VET sector. Australian Bureau of Statistics data indicates that the majority (38.6 per cent) of manufacturing workers, with the exception of professional occupations, hold a qualification from the VET sector. In the trade and technicians occupational group, which equates to more than a quarter of the manufacturing workforce, 59 per cent of workers hold a VET qualification.227 This highlights the vital role VET plays in supplying skilled workers to the Manufacturing industry. As discussed throughout this paper, the Manufacturing industry is changing rapidly, and there has already been an expansion of job opportunities in occupations traditionally classified as support or service occupations rather than manufacturing jobs. Key occupations [in the future] will be in technical areas within engineering, in marketing and customer relations, in design and product development, in environmental monitoring and sustainability as well as scientific testing. Many of these occupations currently don’t exist or are called something else, for example ‘fitters’ in advanced manufacturing enterprises are known as ‘fitter technicians’.228 ANZSCO has already identified new manufacturing occupations such as Fibre Composite Technician, Plastics Technician, Corrosion Technician and Environmental Auditor. In its submission, Manufacturing Skills Australia notes that there are many occupations within the industry that are not currently recognised as part of the manufacturing workforce because they are traditionally classified as support or service occupations. However, these occupations are vital to the effective operation of manufacturing firms and make up a notable cohort of the total manufacturing workforce. Manufacturing Skills Australia suggests that this group could provide a potential supply of workers to move into more technical occupations in areas such as traditional trades and engineering.229 There will still be, of course, a demand for skilled trades workers in manufacturing; however, the mix of knowledge and skills they will need to operate effectively will change. Submissions highlighted the need for VET to ensure students are equipped with desirable skill sets for future manufacturing operations.230 The earlier discussion on advanced manufacturing identified the future skills demand for selected advanced manufacturing subsectors and technologies. It highlighted the wide scope of knowledge and capabilities the workforce will require to effectively utilise these advanced techniques. Some commentators have argued that the most important feature of vocational education is equipping workers with the ability to adapt quickly to the constant structural change that manufacturing is undergoing. The use of generic skills should be at the core of training to ensure that the future workforce has the capacity to capitalise on sectoral opportunities as they emerge, and that workers are equipped to cope with redeployment in times of structural change.231 227 ABS, 2013, 2011 Census of population and housing. Data drawn from using the ABS TableBuilder Basic census databases. 228 MSA, 2013, submission to AWPA’s Manufacturing workforce study. 229Ibid. 230 Bureau Veritas, 2013, submission to AWPA’s Manufacturing workforce study. 231 Personal correspondence with John Buchanan, 2014. 102 Manufacturing workforce study | Australian Workforce and Productivity Agency Manufacturing Skills Australia noted concerns from its stakeholders in regard to the quality of both VET and university graduates. In particular, graduate trades workers were cited as lacking the skills required to solve problems on the job and work across disciplines.232 Similarly, Business SA reported anecdotal evidence of a lack of focus on employability and problem‑solving skills embedded as part of educational qualifications.233 Figure 17 shows student commencements in publicly funded training packages related to the Manufacturing industry in 2007 and 2012. Commencements at the Certificate III level were fairly stable over the five‑year period, accounting for 45.6 per cent of commencements in 2012. This appears to support industry feedback that this is the minimum entry standard across most trades. Over the five‑year period, the proportion of students commencing low‑level qualifications (Certificate I) shifted towards higher level qualifications (Certificate III and above). Figure 17 Publicly funded VET student commencements in manufacturing‑related training packages, by Australian Qualifications Framework level, 2007 and 2012 Certificate I Certificate II Certificate III Certificate IV Diploma or higher 0 5 10 15 20 25 30 35 40 45 50 Per cent 2012 2007 Note: Based on selected training packages managed by Manufacturing Skills Australia, ForestWorks Industry Skills Council, Automotive Skills Australia and AgriFood Skills Australia. A full list is in Appendix H. Source: NCVER, VOCSTATS database, accessed 10 January 2014. Part Four 232 MSA, 2013, submission to AWPA’s Manufacturing workforce study. 233 Business SA, 2013, submission to AWPA’s Manufacturing workforce study. Manufacturing workforce study | Australian Workforce and Productivity Agency 103 As highlighted in Table 6, the most popular training package over the five‑year period was metal and engineering, which accounted for 42.5 per cent of commencements in 2012. Commencements in Certificate I and II–level qualifications tended to be undertaken by students aged 19 years and under, accounting for 56.6 per cent of commencements in these qualifications in 2012. Higher level qualifications were more evenly spread among young students and older age groups. Table 6 VET student commencements in manufacturing‑related training packages, 2007–2012 2007 2008 2009 2010 2011 2012 Average annual growth (%) 435 400 252 306 192 310 –6.6 10,422 7,436 6,794 6,398 7,617 8,684 –3.6 210 183 135 163 48 140 –7.8 Furnishing 5,454 5,802 5,295 6,140 6,272 8,030 8.0 Textiles, clothing and footwear 4,250 3,880 4,624 4,423 4,135 4,523 1.3 Aeroskills 1,108 994 1,272 1,358 742 1,058 –0.9 33,179 33,695 28,855 29,140 28,969 33,044 –0.1 Manufacturing (includes MCM (a) and MSS (b) ) 2,179 1,797 4,164 7,261 11,576 13,242 43.5 Laboratory operations (includes PML training package) 2,568 2,827 2,901 3,579 3,683 4,036 9.5 Chemical, hydrocarbons and oil refining 1,167 1,666 1,136 2,248 3,195 3,391 23.8 Plastics, rubber and cablemaking 2,228 2,051 999 1,007 1,188 1,161 –12.2 Manufactured mineral products 220 81 89 31 95 90 –16.4 Total manufacturing 63,420 60,812 56,516 62,054 67,712 77,709 4.1 Total AQF commencements 890,422 932,859 945,413 Automotive manufacturing Food processing Pulp and paper manufacturing Metal and engineering 1,029,520 1,068,890 1,192,371 AQF = Australian Qualifications Framework (a) Competitive manufacturing training package. (b) Sustainability training package. Source: NCVER, VOCSTATS database, accessed 9 January 2014. 104 Manufacturing workforce study | Australian Workforce and Productivity Agency 6.0 Figure 18 shows the number of VET completions of Manufacturing Skills Australia courses in 2006 and 2011. The number of overall completions in manufacturing‑related training packages grew at an average annual rate of 12.4 per cent. Overall, the data shows qualification achievement is trending towards higher qualification levels, with the greatest numerical increases in Certificate III and IV qualifications. Figure 18 Publicly funded VET student completions in manufacturing‑related training packages, by Australian Qualifications Framework level, 2006 and 2011 Certificate I Certificate II Certificate III Certificate IV Diploma or higher 0 10 20 30 40 50 60 Per cent 2011 2006 Source: NCVER, VOCSTATS database, accessed 10 January 2014. The National Centre for Vocational Education Research (NCVER) has developed a sophisticated methodology to estimate completion rates in VET engineering and related technologies, which covers part of the Manufacturing industry. Though these rates have increased in recent years, the estimated completion rate for whole qualifications in 2011 was a disappointing 36.1 per cent.234 In contrast, the module load pass rate (modules completed) was a healthy 87 per cent.235 Other NCVER research has indicated that students gain more from completing the whole course.236 235Ibid. 236 Fieger, P and Karmel, T, 2013, The value of completing a VET qualification, NCVER, ncver.edu.au/wps/wcm/ connect/a5d89dc0‑1336‑46a7‑b6cd‑edf9bab5696f/Value‑of‑completing‑VET‑2526. pdf?MOD=AJPERES &CACHEID=a5d89dc0‑1336‑46a7‑b6cd‑edf9bab5696f, accessed 11 February 2014. Manufacturing workforce study | Australian Workforce and Productivity Agency 105 Part Four 234 NCVER, 2013, The likelihood of completing a VET qualification, 2008–11, p. 9, ncver.edu.au/wps/wcm/connect/ a5ab58e8‑2240‑4827‑ab7a‑9eb261ef50b6/2008‑11‑Likelihood‑completing‑2647. pdf?MOD=AJPERES &CACHEID=a5ab58e8‑2240‑4827‑ab7a‑9eb261ef50b6, accessed 11 February 2014. Apprenticeships and traineeships Apprenticeships and traineeships are an entry pathway into industry that combines study with an employment contract. As a high proportion of the manufacturing workforce is employed as Technicians and Trades Workers, Australian Apprenticeships are an important entry pathway into the industry. Apprenticeships are effective in decreasing youth unemployment rates. A report by McKinsey & Company found that countries characterised by strong apprenticeship participation rates also had low levels of youth unemployment.237 The unemployment rate for people holding a Certificate III or IV qualification, the level associated with apprenticeships, is 4.1 per cent.238 Apprenticeships provide many benefits—integrating workplace learning with paid work—and are the recognised pathway to many skilled occupations. In the modern job market, experience is prized above qualifications in many cases.239 Supporting the use of apprenticeships as a key transition from school to the workplace will help to ensure that graduates are work-ready and have clearly articulated career pathways. Around half of the student commencements in manufacturing‑related training packages are through apprenticeships or traineeships. The annual completion rate for apprenticeships in manufacturing‑related training packages was 59.7 per cent in 2012. This proportion has fluctuated in a band of five percentage points over the past five years.240 The NCVER also calculates contract completion rates based on the outcomes of contracts of training. For apprentices and trainees commencing in 2008, contract completion rates were 45.4 per cent for trade occupations and 55.4 per cent for non‑trade occupations. Completion rates differ for apprentices and trainees in particular occupations, as highlighted in Table 7. The highest completion rates for contracts commencing in 2008 were in Engineering, ICT and Science Technicians (58.6 per cent) and Printing Trades Workers (57 per cent), while rates were relatively low for Food Trades Workers (30.4 per cent) and Wood Trades Workers (38.9 per cent). 237 Steedman, H, Apprenticeship: remaking an old idea for a new era, McKinsey & Company, voices. mckinseyonsociety.com/modern‑apprenticeships/, accessed 22 January 2014. 238 Ai Group, 2013, Apprenticeships: achieving excellence, p. 5. 239 De Freytas‑Tamura, K, 2014, ‘Britain scrambles to fill skills gap’, New York Times, 17 January, nytimes. com/2014/01/18/business/international/britain‑scrambles‑to‑fill‑skills‑gap.html?_r=0, accessed 22 January 2014. 240 NCVER, 2013, Completion and attrition rates for apprentices and trainees—2012. 106 Manufacturing workforce study | Australian Workforce and Productivity Agency Table 7 Contract completion rates, Technicians and Trades Workers, for contracts commencing in 2008 Occupation (ANZSCO) group Completion rate (%) Engineering, ICT and Science Technicians 58.6 Automotive and Engineering Trades Workers 50.1 Construction Trades Workers 42.5 Electrotechnology and Telecommunications Trades Workers 54.1 Food Trades Workers 30.4 Other Technicians and Trades Workers 44.6 Printing Trades Workers 57.0 Textile, Clothing and Footwear Trades Workers 47.8 Wood Trades Workers 38.9 Miscellaneous Technicians and Trades Workers 61.4 Source: NCVER, 2013, Completion and attrition rates for apprentices and trainees—2012, Table 1, p. 7, http://www.ncver.edu.au/wps/wcm/connect/b9cce99f‑4c94‑4bbd‑8121‑97ea02d024d5/ 2012‑completion‑and‑attrition‑rates‑2632.pdf?MOD=AJPERES&CACHEID=b9cce99f‑4c94‑4bbd‑ 8121‑97ea02d024d5, accessed 30 December 2013. The Manufacturing Skills Australia, Regional Development Australia and the Australian Industry Group submissions raised concerns about the completion rates for trade apprenticeships. In 2012, 32,555 contracts of training were commenced from Manufacturing Skills Australia’s suite of training packages and 19,854 were completed. However, 13,164 contracts of training were cancelled or withdrawn.241 The lack of foundation and STEM skills among secondary school graduates is a contributing factor to the low levels of completions. Improving completions in engineering trade apprenticeships Engineering Technicians and Trades Workers perform a variety of skilled tasks and represent an important part of the skills mix in many industries, including manufacturing. AWPA commissioned ACIL Allen Consulting, in partnership with the NCVER, to investigate qualification commencements and completions in engineering trade apprenticeships, including strategies to improve outcomes. The study found that there is no single factor that affects completion rates.242 Instead, a variety of factors influence a student’s choice to continue or withdraw from their engineering trade apprenticeship. These factors include size and type of employer; workplace factors such as relationship with the employer; the level of apprentices’ school attainment and skills level; the quality of pre‑apprenticeship recruitment; and the level of apprentice and employer support. Wages were found to be a factor, but not a deciding one. 241 MSA, 2013, to AWPA’s Manufacturing workforce study. 242 ACIL Allen Consulting, Review of qualification completions in engineering trade apprenticeships, www.awpa.gov.au. Manufacturing workforce study | Australian Workforce and Productivity Agency 107 Part Four Based on these findings, the study provides a variety of strategies that can be used to improve completion rates and which can be implemented at different stages of the apprenticeship. These strategies include improving the quality and distribution of engineering‑related information to secondary students; strengthening employer and apprentice matching through Australian Apprenticeships Centres; streamlined employer advisory services; improved apprentice mentoring; and better coordination of apprentice and employer support at the various levels of government. While the ACIL Allen Consulting study focused on engineering trade apprenticeships, it is likely that many of these strategies can also be extended to other areas to improve Australian Apprenticeship completions, including in manufacturing occupations. Stakeholders also reported employer dissatisfaction with the Australian Apprenticeship model, in particular the implementation of competency‑based progression.243 A common theme raised was the need to ensure that the model was consistent, flexible and adaptable. A recent report by McKinsey & Company found that successful apprenticeship models should be a collective arrangement, but also stressed that employers, not governments, must take the lead in determining the relevance of training content, and controlling the training process and costs associated with the apprenticeship process.244 The Manufacturing sector has a particularly high level of innovation, so it is imperative that training content maintains current skills and knowledge about the latest technology, and builds capacity to support innovation in the sector.245 Concerns have been raised by stakeholders about the ability of the current Australian Apprenticeship model to introduce training for the latest technological advances as speedily as the industry requires. However, financial constraints adversely affect the ability of training providers to maintain the currency of equipment. A role exists for industry associations, firms and training providers to work together to ensure that a maximum number of apprentices and trainees have exposure to new technology and an opportunity to develop the associated skills. The Australian Apprenticeship system has been the subject of many reviews in recent years. In 2011, an expert panel on apprenticeship reform looked at reducing costs for industry, improving completion rates and promoting the benefits of acquiring formal skills qualifications. The major recommendations from this review identified the need for a ‘national custodian’ body ‘that can provide advice, maintain a national framework and overcome difficulties in system mobility’.246 AWPA broadly supported the expert panel’s recommendations and advocated a strong focus on their implementation.247 The Australian Industry Group is currently piloting the three‑year Engineering Excellence project, funded by the Australian Government under the Accelerated Australian Apprenticeships Program. The project is developing systems in 10 registered training organisations across the country (affecting approximately 3,500 apprentices) to more closely link apprentices’ training and assessment to what they do in the workplace. Apprentices will still receive training and undergo assessment off the job, and they will need to satisfy their employer that they can competently perform at work before they progress. Employers consider and assess apprentices’ technical skills and employability skills in this way using tools such as an observation and technical checklist. A key element of the project is to create strong links between the apprentice’s training provider and their workplace and to align the competency 243 Ai Group, AMWU and Regional Development Australia, 2013, submissions to AWPA’s Manufacturing workforce study. 244 Steedman, H, Apprenticeship: remaking an old idea for a new era. 245 Toner, P, 2005, Keeping up with technology: a pilot study of TAFE and the manufacturing sector, NCVER, Adelaide. 246 Australian Government, 2011, A shared responsibility: apprenticeships for the 21st century, final report of the expert panel, p. 12, australianapprenticeships.gov.au/sites/default/files/publication‑documents/ Apprenticeshipsforthe21stCenturyExpertPanel_0.pdf, accessed 3 March 2014. 247 AWPA, 2013, Future focus: 2013 National Workforce Development Strategy, p. 118. 108 Manufacturing workforce study | Australian Workforce and Productivity Agency progression system with the apprentice’s progression through their VET qualification.248 The project will run until 30 June 2015.249 The Australian Industry Group received an award from the WorldSkills Foundation in 2013 in recognition of the project’s innovative ways of delivering VET skills and developing partnerships between organisations.250 Recommendation 5 That peak industry groups, state training authorities, relevant Industry Skills Councils and the Australian Government Department of Industry work to improve completion rates for trade apprentices. Strategies should be targeted at pre‑recruitment, induction and during training. Areas of improvement should include strengthening employer and apprentice matching through Australian Apprenticeship Centres, streamlined employer advisory services, improved apprentice mentoring, and better coordination of apprentice and employer support at the various levels of government. Supply of skills from higher education providers With the exception of workers in professional occupations, the higher education sector has not traditionally been a source of employees in the manufacturing workforce. Only 14.5 per cent of the manufacturing workforce has a bachelor degree or higher qualification.251 This inadequacy could affect the overall performance of the industry. As the industry seeks to move up the value chain, the demand for professional, technical and managerial workers is expected to increase over the next decade. This will include demand for workers with professional skills that support more complex business models. Required skills may include ‘softer skills’, such as analytical capacity, and language and cultural skills, in addition to more technically oriented capability. According to AWPA’s scenario modelling, manufacturing managers are expected to upskill in the years to 2025, with the proportion holding bachelor degrees or higher increasing to 47 per cent under the Long Boom scenario, compared to 33 per cent in 2011.252 Limited collaboration between the two sectors has implications for the employability of graduates. A number of submissions indicate dissatisfaction with the quality of both VET and university graduates.253 Employers have consistently reported that many graduates are not sufficiently work-ready and do not possess the combination of technical, business and communication skills required. 248 Ai Group, 2013, Engineering excellence, aigroup.com.au/portal/site/aig/education/engineeringexcellence/, accessed 12 December 2013. 249 Information provided to AWPA by Ai Group on 4 December 2013. 250 Ai Group, 2013, Ai Group gets international recognition for apprenticeship system reform, media release, 13 November, tda.edu.au/cb_pages/files/AIG%20media%20release.pdf, accessed 12 December 2013. 252 AWPA, 2013, Manufacturing snapshot, p. 9, awpa.gov.au/our‑work/ national‑workforce‑development‑strategy/2013‑workforce‑development‑strategy/Documents/2013%20 Industry%20Snapshots/C‑Manufacturing.pdf, accessed 12 December 2013. 253 Ai Group, Business SA and R.E. Daison Pty Ltd, 2013, submissions to AWPA’s Manufacturing workforce study; issues raised by Victorian Employers’ Chamber of Commerce and Industry and NSW Business Chamber on 5 December 2013. Manufacturing workforce study | Australian Workforce and Productivity Agency 109 Part Four 251 Department of Education, Employment and Workplace Relations, 2012, Australian jobs 2012 (ABS 2011 Census data). Excludes ‘Level of education not stated’ from total. During the consultations conducted for this report, a range of stakeholders emphasised the lack or weakness of links between universities and the industry. This was partially due to the fact that only a small proportion of the workforce had undertaken university qualifications, so university bureaucracies and systems were unfamiliar and considered hard to navigate. Similar countervailing concerns may be felt by some higher education providers. It is notable, however, that there are numerous examples of highly developed and mutually beneficial partnerships between manufacturers and universities that suggest significant scope for further development. Medical Device Partnering Program The South Australian Medical Device Partnering Program254 facilitates the development of medical devices and assistive technologies by bringing together researchers, industry, clinicians and end‑users to provide a streamlined process for collaboration and innovation. Established in 2008, the program works with medical device projects at any stage in the product development process, ranging from early stage concepts, through to market testing and clinical evaluation, and supports the development of products with an identified clinical need, sound technical solution and viable market opportunity. With funding available via the Medical Technologies Program (a South Australian Government grant assistance scheme), inventors, clinicians and researchers can apply to receive up to 250 hours of research and development assistance towards their medical device or assistive technology product or concept. The program utilises a diverse set of expertise from South Australia’s three universities, allowing for stronger ties to be forged between industry and the higher education sector. Program founder Professor Karen Reynolds of Flinders University recognised the need for programs targeting industry–university collaboration, stating, ‘There are well-known barriers to working together and different motivations. The program is designed to circumvent these barriers.’ The program also acts to address the high proportion of small businesses in the sector, noting that lack of scale means that often firms will not have the personnel to facilitate the commercialisation of projects. With access to research and clinical expertise, the program can offer access to multidisciplinary research expertise and state‑of‑the‑art facilities for product development and testing, resulting in new opportunities for Australian companies and inventors to turn clever concepts into worldwide market prospects which ultimately improve lives. For many manufacturing occupations, there is no clear concordance with a particular university degree. Nevertheless, universities deliver a range of manufacturing‑related courses, such as chemistry courses to study the physical and chemical properties of substances and develop and monitor chemical processes and production, and engineering courses to focus on the 254 Flinders University, Medical Device Partnering Program, flinders.edu.au/mdpp, accessed 11 February 2014; Evans, R, 2014, ‘Ex‑Crows star Matthew Liptak to turn inventor’, The Advertiser, 11 February, adelaidenow.com. au/business/excrows‑star‑matthew‑liptak‑to‑turn‑inventor/story‑fni6uma6‑1226823485490, accessed 11 February 2014. 110 Manufacturing workforce study | Australian Workforce and Productivity Agency technical skill sets required to gain experience in technical analysis and the operation and maintenance of equipment and systems. A broad range of universities deliver courses such as these, including dual‑sector institutions that offer pathways and articulation arrangements to allow students to progress from VET qualifications to higher degrees. However, the University of Tasmania and Manufacturing Skills Australia submissions noted that articulation between VET and higher education remains a key challenge. In particular, they highlighted that engineer skills shortages would benefit from improvements to existing models. Pathways between VET and universities are particularly poor for engineering; more than 50 per cent of commencements in this area occur within institutions where only 3 per cent of students have been admitted on the basis of a VET award.255 The University of Tasmania has developed an engineering pathway with a diploma and associate degree as exit points and Manufacturing Skills Australia is working with Engineers Australia to create a national framework for an Associate Degree in Mechanical Engineering.256 Growth in dual‑sector institutions may also help improve articulation pathways. Work‑integrated learning Employers and students alike identify the integration of meaningful professional experience into tertiary programs as the best way to address the work-readiness of graduates. Submissions argued that work‑ready graduates cannot be produced unless employers work closely with tertiary providers on course content and participate readily in work‑integrated learning (WIL) programs.257 Employability skills can be raised by WIL … A purposefully designed curriculum that integrates theory with workplace practice should become a primary feature across all education and training sectors and fields of study.258 WIL is considered to be underdeveloped in Australia, particularly outside of a few select areas such as health and education. The 2009 Australasian Survey of Student Engagement reported that only 19 per cent of respondents had participated in a ‘practicum, internship, fieldwork or clinical placement’.259 Furthermore, according to the Graduate Outlook Survey 2012, which surveyed 584 graduate employers, while a significant number of Australian employers surveyed used WIL programs to recruit graduates, only 36 per cent of the manufacturing respondents used it—the lowest of any sector surveyed.260 Some stakeholders have suggested that approaches to WIL could be based around a ‘communities of trust’ model, where sectoral or occupational groups of stakeholders would oversee WIL arrangements—in much the same way that colleges in medicine oversee accreditation of teaching hospitals.261 Not all firms will necessarily be appropriate locations to undertake WIL, just as not all hospitals are teaching hospitals. 255 Watson, L, Hagel, P and Chesters, J, 2013, A half‑open door: pathways for VET award holders into Australian universities, p. 9, NCVER, http://www.ncver.edu.au/wps/wcm/connect/6fa9f104‑b13b‑4f70‑8bd5‑34ad7 aa69989/A‑half‑open‑door‑2659.pdf?MOD=AJPERES&CACHEID=6fa9f104‑b13b‑4f70‑8bd5‑34ad7aa69989, accessed 4 March 2014. 257 Business SA, MSA and R.E. Daison Pty Ltd, 2013, submissions to AWPA’s Manufacturing workforce study. 258 Business SA, 2013, submission to AWPA’s Manufacturing workforce study. 259 Australian Council for Educational Research, 2010, Doing more for learning: enhancing engagement and outcomes, Australasian Survey of Student Engagement report. 260Ibid. 261 Correspondence with John Buchanan, 2014. Manufacturing workforce study | Australian Workforce and Productivity Agency 111 Part Four 256 University of Tasmania and MSA, 2013, to AWPA’s Manufacturing workforce study. WIL approaches have been established in other countries for a significant period of time. For example, in the United States and Canada, cooperative education programs have been around for nearly 100 years.262 As a result, WIL approaches have become an integral part of university degrees in the United States and Canada. However, it should be noted that the prevalence of SMEs in Australia, particularly in manufacturing, means that the industrial landscape is markedly different to the United States and Canada, and that effective expansion of WIL, on a substantial scale, is likely to require the tailoring of approaches specifically to Australian circumstances. The Canadian cooperative education model Canada’s cooperative education program263, which was initiated 20 years ago by the University of Waterloo, is now widespread throughout Canadian universities and is well accepted by employers. Across Canada, approximately 73,000 students participating in the scheme undertake a work placement for between 10 weeks and four months with an employer. More than 4,000 employers participate in the program. Students are paid at wages equivalent to the rate paid to a graduate. The work placement is relevant to the course of study that the student is undertaking. At least four provinces in Canada provide tax credits or wage subsidies to employers to take students on placement under the program. For example, the Ontario government gives employers a $3,000 tax credit for each student placed. Students and industry both gain from the scheme. Students gain income and relevant experience across a range of workplaces to improve their job-readiness, and industry receives skilled workers with fresh ideas to undertake work or special projects. Education programs offering industry placements are also operating in universities in the United States. Data from the United States National Commission for Cooperative Education indicates that more than 60 per cent of cooperative education students who undertake 18 months of placement during the course of their studies are offered permanent jobs from their employers. Around 95 per cent of cooperative education students in the United States find jobs immediately upon graduation. Despite general support for increased WIL participation, AWPA acknowledges that there are a number of barriers to industry engaging in WIL. During the consultations for this report, stakeholders noted barriers relating to its high costs and resource-intensiveness.264 These barriers include costs to directly fund the student during their placement and costs incurred as a result of the higher administrative burden and dedication of work time by staff members at both universities and the place of employment. This is likely to be a deterrent for SME manufacturers, who are often resource- and time-poor, and lack the flexibility to accommodate WIL students.265 262 Haddara, M and Skanes, H, 2007, ‘A reflection on cooperative education: from experience to experiential learning’, Asia–Pacific Journal of Cooperative Education, vol. 8, no. 1, pp. 67–76. 263 University of Waterloo, About co‑operative education, uwaterloo.ca/co‑operative‑education/ about‑co‑operative‑education, accessed 30 December 2013; Cooperative Education and Internship Association, ceiainc.org, accessed 30 December 2013. 264 Issues raised by Victorian Employers’ Chamber of Commerce and Industry on 18 November 2013 and NSW Business Chamber on 5 December 2013. 265 Patrick, C et al., 2009, The WIL report: a national scoping study, eprints.qut.edu.au/44065/1/ WIL‑Report‑grants‑project‑jan09.pdf, accessed 4 March 2014. 112 Manufacturing workforce study | Australian Workforce and Productivity Agency Other barriers for emploters include a lack of time to engage in WIL and concerns relating to the employment status of participants and, subsequently, the employer’s obligations under the Fair Work Act 2009. In its Future focus: 2013 National Workforce Development Strategy, AWPA recommended that the Australian Government work with VET and higher education stakeholders and peak industry bodies to support transitions from higher level VET and education to employment by expanding WIL and establishing a co‑funded professional cadetships program for identified specialised higher education occupations and higher level VET qualifications.266 A range of innovative and well‑supported approaches to WIL in the Manufacturing industry are available to students across Australian universities, including final‑year work placements, short‑term internships and industry‑based projects. The Australian Mathematical Science Institute Intern is a unique example of an internship program, as it is directed solely at postgraduate and honours students. Under the program, students across all disciplines and their university supervisors are connected with industry partners through four‑ to five‑month research internships.267 While substantive evidence on the merits of particular projects is thin on the ground, feedback indicates that the experience gained through WIL enables students to join theoretical knowledge to the practical application of skills, and significantly enhances the communication and business skills, or soft skills, of students. In February 2014, Universities Australia released a statement of intent to work with industry to improve the quality and capacity of education and the innovation, breadth and competitiveness of Australia’s economy through improved WIL opportunities. The statement of intent involves a number of industry bodies committing to: ➢ improve the work-readiness of university graduates ➢ enable employers to better utilise the skills and productive capability of their workforce ➢ foster an environment in which entrepreneurship and innovation can thrive ➢ strengthen the critical partnerships to drive national competitiveness.268 Signatories to this statement of intent include the Australian Industry Group, the Australian Chamber of Commerce and Industry, the Business Council of Australia and the Australian Collaborative Education Network Limited. Key features of successful programs highlighted by stakeholders were that they had a model that simplified engagement with universities for industry partners, and a learning objective that had clear return on investment benefits for business. A range of practical tools have been prepared by the Innovative Research Universities network to assist industry to engage with universities, including a WIL toolkit, a checklist, information on the role and responsibilities of the workplace supervisor, and detailed case studies on disciplines that are relatively new to the WIL concept, such as business and creative arts.269 The feedback received indicates that while there is considerable support for WIL and a broad understanding of its potential benefits, there is a need to provide some additional guidance on 266 AWPA, 2013, Future focus: 2013 National Workforce Development Strategy, pp. 107–110. 268 Universities Australia, University/business partnership to boost graduate employment, https://www. universitiesaustralia.edu.au/news/media‑releases/‑business‑partnership‑to‑boost‑graduate‑employment, accessed 26 February 2014. 269 Innovative Research Universities, 2013, Work integrated learning 2012—toolkit for employers and industry, iru.edu.au/our‑activities/projects/work‑integrated‑learning‑2012‑toolkit‑for‑industry.aspx, accessed 16 December 2013. Manufacturing workforce study | Australian Workforce and Productivity Agency 113 Part Four 267 Australian Mathematical Science Institute, 2013, About the AMSI Intern, amsiintern.org.au/about‑amsi‑intern/, accessed 16 December 2013. how employers can be effectively involved in WIL, especially as many of the programs rely on firms nominating potential projects to universities. Programs such as the National WIL Portal— established by the Australian Collaborative Education Network and the Australian Chamber of Commerce and Industry—assist businesses to engage in WIL opportunities with universities by providing a streamlined communication channel to promote all types of WIL opportunities (including placements, internships, projects and cooperative education) in universities across Australia. Building awareness and understanding of these types of programs widely throughout industry is important for their success. So too is ensuring that the program data is kept up to date. Recommendation 6 a) That a multisectoral working group be established, comprising peak industry groups, Universities Australia and the Australian Collaborative Education Network, to deepen engagement with, and increase connections between, manufacturing and universities. The focus of the working group should cover research, innovation, the supply of appropriately trained graduates and work-integrated learning. The working group should build on the work of the Office of the Chief Scientist’s Industry Working Group. b) That work-integrated learning be promoted, expanded and strengthened to meet industry demand for work-ready graduates and to enhance linkages with the higher education sector. Strategies should include engaging more small to medium‑sized enterprises in work-integrated learning, developing manufacturing-specific case studies to highlight successful models, and better linking work-integrated learning into course objectives. Science, technology, engineering and mathematics skills There is broad recognition by industry and governments of the need to increase STEM skills at all levels, starting early in school. It is important to acknowledge that the proportion of STEM‑literate secondary school students could affect the potential number of future entrants into highly skilled manufacturing occupations, including some specialised occupations. Many submissions identified STEM skills as a critical factor to manufacturing’s success over the next decade.270 Furthering development of advanced manufacturing technologies relies on high‑level application of STEM skills, as well as ability to integrate advances into manufacturing practice.271 A recent survey by the Australian Industry Group indicates that Manufacturing sector employers are already experiencing difficulty recruiting employees with STEM skills. Across many industries, recruiting Technicians and Trades Workers with sufficient STEM skills was reported as difficult by 41 per cent of employers, while recruiting Professionals and Managers with sufficient STEM skills was reported as difficult by 27 per cent and 26 per cent of employers, respectively. The highest response recorded for difficulty recruiting individuals with STEM skills 270 Ai Group, Plastics Industry Manufacturers of Australia and Australian Design Integration Network, 2013, submissions to AWPA’s Manufacturing workforce study. 271 MSA, 2013, submission to AWPA’s Manufacturing workforce study. 114 Manufacturing workforce study | Australian Workforce and Productivity Agency was for Technicians and Trades Workers in the Manufacturing industry (44 per cent of survey respondents).272 The 2012 Programme for International Student Assessment, a survey which assesses the mathematics, reading and science skills of 15‑year‑old school students from 65 countries, found that Australian students had slipped in mathematics performance by about half a year of schooling compared to 10 years ago, though scores in science have remained steady.273 During AWPA’s consultations, a range of stakeholders suggested that STEM education in schools does not prepare students adequately for tertiary study in engineering and other manufacturing‑related courses. Many new entrants into the industry lack these essential underpinning [STEM] skills because they have not chosen these subjects at school. There is also a concern that at the school education level, teachers and careers advisers are not aware that STEM skills are really important for careers in the manufacturing industry or are unaware of the educational level of STEM skills required in the industry.274 It may take many years to improve the quality of teaching STEM in schools. In the interim, it may be necessary to introduce alternative approaches to educational delivery that embrace the online learning environment as well as collaborations between the school sector, universities and industry to create resources that use industry‑based examples to make learning STEM skills more interesting and relevant. The 2013 report by the Office of the Chief Scientist, Science, technology, engineering and mathematics in the national interest: a strategic approach, outlines a number of strategies to improve Australia’s STEM skills, with actions for schools, post–compulsory education providers, the workforce and the broader community.275 The report also advocates industry‑based STEM training, as well as partnerships between employers and education providers. Many of these strategies centre on the need to improve perceptions of STEM disciplines within the wider society, the improvement of STEM‑related training providers, and the incorporation of STEM into training to meet the needs of the future workforce. The Australian Industry Group called for ‘the establishment of an industry‑led working group, in conjunction with the Office of the Chief Scientist, to develop a national framework and strategies to implement “school–industry” STEM skills initiatives and to support increased university and industry participation’. The initiatives would include career advice highlighting the importance of STEM skills for a wide range of occupations.276 Since then, the Office of the Chief Scientist has established an Industry Working Group to canvass these types of issues. 273 OECD, 2013, 2012 PISA results in focus: what 15‑year‑olds know and what they can do with what they know, p. 8, oecd.org/pisa/keyfindings/pisa‑2012‑results‑overview.pdf, accessed 12 December 2013. 274 MSA, 2013, submission to AWPA’s Manufacturing workforce study. 275 Office of the Chief Scientist, 2013, Science, technology, engineering and mathematics in the national interest: a strategic approach, p. 13. 276 Ai Group, 2013, Lifting our science, technology, engineering and mathematics (STEM) skills, p. 13. Manufacturing workforce study | Australian Workforce and Productivity Agency 115 Part Four 272 Ai Group, 2013, Lifting our science, technology, engineering and mathematics (STEM) skills, p. 5, aigroup.com. au/portal/binary/com.epicentric.contentmanagement.servlet.ContentDeliveryServlet/LIVE_CONTENT/ Publications/Reports/2013/Ai_Group_Skills_Survey_2012‑STEM_FINAL_PRINTED.pdf, accessed 12 December 2013. F1 in Schools Technology Challenge The F1 in Schools Technology Challenge277 is the world’s largest secondary schools technology program, involving more than 20 million students from 40 nations. Each year, around 35,000 students take part from 300 schools across Australia. The program gives students (aged between 9 and 19) the opportunity to use CAD and CAM software to design, make, test, market and race their own miniature, compressed‑air‑powered, balsawood F1 cars. Students collaborate with many organisations, industry and higher education facilities to source knowledge and resources during their project. Both metropolitan and rural schools are linked to encourage ongoing collaboration between regional and metropolitan students. Teams must also raise sponsorship and manage budgets to fund research, travel and accommodation. The program aims to offer a way to learn STEM‑related skills and apply them in a practical, creative and competitive way. It is hoped that this will ultimately encourage more students to start future careers in engineering. It also provides a platform for mentoring students and focuses on developing long‑term employability skills such as teamwork, leadership, project management, public speaking, writing and presentation skills. Many students who have participated in the program have been offered employment by industry before completing their studies—one was even headhunted into Formula 1 racing as an aerodynamics engineer. Recommendation 7 That the work of the Office of the Chief Scientist be strongly supported to ensure that manufacturing has access to workers with sufficient science, technology, engineering and mathematics capabilities to meet future industry needs. The role of temporary and skilled migration Skilled migration, including both permanent skilled migration and temporary skilled migration (subclass 457 visas), can help fill gaps in local labour supply for the manufacturing industry, particularly in regional areas. A number of manufacturing‑related occupations are on the 2013 Specialised Occupations List developed by AWPA, including Sheetmetal Trades Workers, Metal Fitters and Machinists, and Electrical Engineers.278 The list identifies occupational areas where the risk of shortages, or indeed oversupply, needs to be better identified and addressed. A wide range of data and information is examined each year to generate a new Specialised Occupations List, and includes occupations that satisfy the criterion of their being high‑quality information available, 277 F1 in Schools, f1inschools.com/about‑the‑challenge, accessed 4 March 2014; Re‑engineering Australia Foundation, rea.org.au/f1‑in‑schools, accessed 4 March 2014. 278 AWPA, 2013, Specialised Occupations List, awpa.gov.au/our‑work/labour‑market‑information/ specialised‑occupations‑list/Pages/default.aspx, accessed 11 December 2013. 116 Manufacturing workforce study | Australian Workforce and Productivity Agency as well as two of the following three criteria: long lead‑time, high use and high risk. It is published at the ANZSCO unit group (four‑digit) level.279 Department of Employment data indicates that skills shortages exist in a number of trades occupations relevant to the Manufacturing sector, including Metal Machinists (First Class), Fitters (regional shortage) and Sheetmetal Trades Workers.280 Perhaps most significant of these occupations is Sheetmetal Trades Workers, which has experienced skills shortages for five consecutive years. No shortages were recorded in Professional occupations relevant to the Manufacturing sector. A small amount of mixed feedback was received on the skills shortages through the Manufacturing workforce study submission and consultation process. In its submission, the NCVER stated that while 13 per cent of manufacturing firms report a skills shortage (one of the highest percentages in the economy), the data is inconsistent and may reflect a lack of specialised knowledge rather than a skills shortage.281 In its consultation with AWPA, the Victorian Employers’ Chamber of Commerce and Industry indicated that there were sporadic skills shortages in Victoria of fabrication trades workers and engineers. The NSW Business Chamber’s 2012 business skills conditions survey shows that 29.8 per cent of manufacturers reported skills shortages.282 However, it also notes that there was a downward trend in skills shortages since 2010, which is consistent with national figures.283 Similarly, Manufacturing Skills Australia’s 2013 environmental scan notes that the skills shortage of engineers has slowed due to some resource projects being stalled, but this skills shortage is likely to intensify again in the future.284 ForestWorks Industry Skills Council’s submission notes a trend whereby temporary migration is used to fly in overseas technicians to train Australian workers in how to operate new technologies.285 Manufacturing Skills Australia’s submission raises concerns that migration is often used to fly in technicians from overseas to carry out services or maintenance and then leave again, resulting in no diffusion of skills to the Australian workforce.286 Increasing the diversity of the manufacturing workforce Increasing the diversity of the manufacturing workforce is a key strategy for increasing the supply of skilled workers to the sector. Attracting and retaining skilled workers from currently underrepresented groups, such as young people and women, will help to broaden the talent pool from which firms can recruit. Due to the high proportion of mature‑age workers in manufacturing, there is also a need to manage the transition to retirement for this cohort. Providing alternative roles for mature‑age workers nearing retirement will help to increase the working lives of those within the sector, while minimising the effects of knowledge loss. Importantly, increasing diversity is not just about increasing numbers in the workforce. A highly 279Ibid. 280 Department of Employment, 2013, Skills shortages Australia, 2012–13. 281 NCVER, 2103, submission to AWPA’s Manufacturing workforce study. Part Four 282 NSW Business Chamber, 2013, submission to the inquiry into skills shortages in New South Wales, p. 6, nswbusinesschamber.com.au/NSWBC/media/Misc/Policy%20Documents/Workforce%20Skills/ NSW‑Business‑Chamber‑submission‑Inquiry‑into‑skill‑shortages‑in‑NSW‑July‑2013.pdf, accessed 10 December 2013. 283 Ibid., p. 5. 284 MSA, 2013, 2013 environmental scan: a new era for manufacturing, p. 22. 285 ForestWorks Industry Skills Council, 2013, submission to AWPA’s Manufacturing workforce study. 286 MSA, 2013, submission to AWPA’s Manufacturing workforce study. Manufacturing workforce study | Australian Workforce and Productivity Agency 117 diverse workforce brings with it a number of benefits. Increased workforce participation as a result of sourcing workers from a greater range of cohorts will improve productivity, and help to support the demands of an ageing population.287 The combination of knowledge, opinions and life experience that a diverse workforce brings creates opportunities to discover new ways of thinking, and new approaches to workplace processes. Young people While the ageing population is reducing the proportion of young people throughout the wider Australian economy, its effects are greater for the Manufacturing sector. In 2012–13, workers aged 35 years and under made up 34.1 per cent of the manufacturing workforce, which is substantially lower than all industries (38.8 per cent). These figures suggest that there is an opportunity to develop more strategies to attract and retain young workers within Australian manufacturing. The large proportion of SMEs in Australian manufacturing also plays a part in the low levels of youth employment within the sector. Young people are more likely to be less experienced and SMEs may be less able to absorb the higher risk that recruiting inexperienced people can bring. However, it should be noted that recruiting those new to the industry does bring benefits as well; for example, employing young people can open up opportunities for existing workers to upskill into higher level positions or act as trainers or mentors for new workers.288 Women As noted previously, the manufacturing workforce is characterised by low levels of female participation (26.7 per cent, as compared to 45.8 per cent for all industries). Of this group, the majority are employed in clerical and administrative roles (26 per cent).289 Female employment is also skewed towards lower paying subsectors, such as Textile, Leather, Clothing and Footwear Manufacturing, and Printing (including the Reproduction of Recorded Media).290 Therefore, increasing female participation in manufacturing will need to address both non‑traditional roles, and those roles in higher paying, high‑skilled occupations. Submissions to the Manufacturing workforce study were unanimous on the need for the Manufacturing sector to increase female participation. One of the barriers to increasing female participation stems from the commonly held perception that manufacturing is not a female‑friendly sector. The perception that manufacturing jobs are masculine, dirty and lacking valuable career pathways acts as a deterrent to attracting female participation. A recent study conducted by the Department of Industry found that manufacturing was ranked last out of eight industries in terms of attractiveness for women, compared to fifth for men.291 While there are overall perception issues for manufacturing, this concern is heightened in the case of women. Negative perceptions may be perpetuated through employers, who often hold an unconscious bias regarding what women are capable of achieving in the workplace. 287 Australian Chamber of Commerce and Industry, 2012, Employ Outside the Box, p. 2. 288 Ibid., p. 10. 289 MSA, 2013, submission to AWPA’s Manufacturing workforce study, p. 14. 290 ABS, 2012, Employee earnings, benefits and trade union membership, cat. no. 6310.0. 291 Wallis Consulting Group, 2013, Public perceptions of manufacturing, p. 30. 118 Manufacturing workforce study | Australian Workforce and Productivity Agency Many manufacturing workplaces are not gender inclusive. MSA has heard of worksites where there are no female toilets or wash areas and other[s] where female staff facilities are outside the factory. One employer, when approached about taking on a female apprentice said she wouldn’t ‘as they would be too distracting to the male employees.’ Others have expressed concern about having to replace female employees when they take ‘career breaks’ (i.e. maternity leave).292 The high level of full‑time roles within the sector may also inhibit the attraction and retention of women within manufacturing. The sector’s full‑time employment rate (85.3 per cent) is third after Mining (97.0 per cent) and Construction (85.4 per cent), and is far higher than the national average of 70.4 per cent.293 Unsurprisingly, subsectors with the highest levels of part‑time employment (Textile, Leather, Clothing and Footwear Manufacturing and Food Product Manufacturing) are characterised by higher levels of female participation.294 The introduction of flexible working arrangements, such as childcare‑friendly shifts and job‑share arrangements, have been noted as effective strategies to attract and retain female workers, particularly for those with family commitments.295 In order for these strategies to be effective, however, any perception of their negative effect on an employee’s career prospects needs to be overcome.296 The ability of manufacturing firms to attract women into non‑traditional roles is also hindered by the small number of women entering the VET pipeline. The need for skilled Technicians and Trades Workers has been identified as highly important to meet future demands on the sector, yet enrolments at this level are dominated by males.297 Figures show that there has been little change in the proportion of women in traditionally male roles over the past 15 years. In construction and automotive and engineering trades, two of the most male‑dominated occupational groups, the proportion of women decreased between 1996–97 and 2011–12.298 Increasing female participation in VET qualifications at the trade and technician level will help broaden the talent pool that manufacturers can draw from to fill the skills requirements of future roles. 292 MSA, 2013, submission to AWPA’s Manufacturing workforce study. 293 ABS, 2013, Labour force, Australia, detailed, quarterly, cat. no. 6291.0.55.003, (four‑quarter average). 294Ibid. 296 Engineers Australia, 2012, The Engineers Australia survey of working environment and engineering careers, p. 2. 297 NCVER, 2013, VET students by industry, Technicians and Trade Workers, 2008–12, ncver.edu.au/resources/vsi/ vsi_table.html?table_list_class_type_id=3&table_list_table_nr=1&table_list_filter_id=3&filter_ name=3+‑+Technicians+and+Trades+Workers&classification_name=Occupation+%28ANZSCO%29, accessed 10 December 2013. 298 Women NSW, 2013, Women in trades: the missing 48 percent, p. 8. Manufacturing workforce study | Australian Workforce and Productivity Agency 119 Part Four 295 Women NSW, 2013, Women in trades: the missing 48 percent, NSW Department of Family and Community Services, p. 29, women.nsw.gov.au/__data/assets/pdf_file/0017/268010/3000_WNSW‑OccasionalPaper_ document_ART.pdf, accessed 5 December 2013. Women who Weld initiative The Queensland Government’s Manufacturing and Engineering Gateway to Industry Schools Program299 runs a number of initiatives providing young people with an opportunity to access industry relevant activities, curriculum and experiences while at school, assisting students to make informed career choices. Under this program, the Women who Weld initiative300 was devised, providing pre‑vocational exposure to women interested in a career in welding. The program provides a safe and supportive environment for women to gain an understanding of what a career in welding might involve. Participants for the program were chosen from a diverse range of ages and backgrounds, including high school students, Indigenous women, and out of work women. The initiative involves a 10-week program, resulting in the certification of five metal and engineering competencies. Participants also have the opportunity to transition into an apprenticeship, which a number of women have achieved since the program’s commencement. Industry response to the program has been overwhelmingly positive. While initially hesitant in recruiting apprentices from the program, many firms have identified a number of advantages that female welders have demonstrated, including greater attention to detail and superior fine motor skills. Concerns about employee reactions to the introduction of women on the factory floor were also quelled, as it was found that a female presence had a positive effect on workforce culture. Due to the success of the program, a TAFE-funded follow-up was held for an additional 15 students, which again resulted in a number of participants moving into apprenticeships. Several one-day sessions have also been carried out across high schools in Queensland for Year 10 girls, to expose students to career pathways that may not have otherwise been considered. As well as increasing the participation of women in trade and technician roles, there is a need to increase participation of women in managerial and professional roles. Participation at these levels is hindered by the skills pipeline in schools and higher education, where low numbers of female students in STEM‑related disciplines persist. In both the VET and university sectors, female enrolments in engineering‑related qualifications, a crucial pathway to managerial and professional manufacturing roles, remain consistently low.301 Women make up the majority of enrolments at both the Manager and Professional level for all industries, and also comprise more than 55 per cent of all working‑age persons (15–64 years of age) with a bachelor or above qualification, a proportion that is continuing to grow.302 Despite this, women represent 31 per cent of Professionals within manufacturing, and only 20 per cent of Managers within the sector. Even for women who are undertaking STEM‑related training, 299 Skills Tech Australia, 2013, Pioneering initiative for women to enter welding trade, http://skillstech.tafe.qld. gov.au/about_us/media_centre/media_releases/2012/august/women‑enter‑welding‑trade.html, accessed 4 March 2014. 300 AWPA consultation with Leanne Hixon, QMI Solutions, on 9 December 2013. 301 NCVER, 2013, Students by industry, Engineering Professionals, 2008–2012, www.ncver.edu.au/resources/vsi/ vsi_table.html?table_list_class_type_id=3&table_list_table_nr=1&table_list_filter_id=233&filter_ name=233+‑+Engineering+Professionals&classification_name=Occupation+%28ANZSCO%29, accessed 11 December 2013. 302 ABS, 2012, Education and work, Australia, cat. no. 6227.0. 120 Manufacturing workforce study | Australian Workforce and Productivity Agency preferences lean towards occupations such as veterinary science and medicine.303 The 2013 report of the Office of the Chief Scientist, Science, technology, engineering and mathematics in the national interest: a strategic approach, recommends that approaches should be developed and implemented to raise the participation of females in STEM disciplines at all levels of education.304 Power of Engineering Inc. Power of Engineering Inc.305 is a not‑for‑profit organisation that emerged from a collaboration initiative between industry, government and universities. Engineers Australia Women in Engineering Committee (Queensland), Queensland University of Technology, the National Association of Women in Construction, Women in Mining and Resources Queensland, AECOM and the Queensland Government came together to create the first event, which has since expanded to become an Australia‑wide program that has inspired 1,600 high school students over two years. It is a program that addresses the engineering pipeline, seeking ‘to inspire young people, particularly females, regional students and non‑traditional entrants to consider a diverse and creative career in engineering’.306 The initiative has now become a series of one-day events that follow the same format of hands-on workshops, presentations from recent female engineering graduates, positive role models as volunteers (current university students and professional engineers) and site tours. The events are aimed at females or non‑traditional entrants (such as students who might not otherwise select engineering and who might usually enjoy arts or humanitarian subjects) and regional students in Years 9 and 10. Students are targeted before senior subject selection as many girls who enjoyed science during primary and middle school often opt out by Year 11, demonstrating the need to encourage the pursuit of STEM-related study at an early age.307 This is confirmed through the findings from the 2012 Programme for International Student Assessment study, where one-third of female students did not think mathematics was important for later study, compared to only one-fifth of males. The Power of Engineering initiative also seeks to inform teachers of the resources and programs available to educate high school students about engineering. To evaluate the effectiveness of the program, a survey was completed by participants, which garnered highly positive results. Fifty-seven per cent of girls who had not considered engineering pathways before the day said they would now consider the field.308 The program suggests that hands-on activities may garner a positive response by young people. These results have continued at consecutive events, with an average of 55 per cent of students changing their mind from a ‘no’ to a ‘yes’ when asked if they would consider a 304 Office of the Chief Scientist, 2013, Science, technology, engineering and mathematics in the national interest: a strategic approach, p. 13. 305 AWPA consultation with AECOM. 306 Briody, F, Goh, S and Dawes, L, 2012, ‘Power of engineering: changing the perceptions of year 9 and 10 female students towards an engineering career’, AAEE 2012 Conference. 307 Lyons, T & Quinn, F, 2011, Looking back: students’ perceptions of the relative enjoyment of primary and secondary school science, Hudson & Chandra (Eds) STEM in Education Conference. 308 Briody, F, Goh, S and Dawes, L, 2012, ‘Power of engineering: changing the perceptions of Year 9 and 10 female students towards an engineering career. Manufacturing workforce study | Australian Workforce and Productivity Agency 121 Part Four 303 Australian Learning and Teaching Council, 2011, Women in engineering education: recommendations for curriculum change and support to aid recruitment and retention, p. 1. career in engineering. The best results arose from Chinchilla in western Queensland, where 70 per cent of students changed their perceptions of engineering careers. The format of this program is easily scalable and in the two years since the first event in March 2012, there have been 21 events reaching 1,600 students and their teachers. Events have been held in Brisbane, Cairns, Mt Isa, Townsville, Bundaberg, Caboolture, Springfield Lakes, Toowoomba, Dalby, Miles, Chinchilla, Roma, Kingaroy and Melbourne. In 2014, 10 events are confirmed for Brisbane (March, June and August), Perth (April) and regional Queensland, and new events are planned for Rockhampton, Sydney and Melbourne. Cross‑sectoral recruitment is a potential strategy for improving participation of women within the sector, though it has been widely documented that this is dependent on interest from women if it is to be achieved.309 This strategy is also limited due to the need for women with manufacturing‑specific skills and qualifications. However, a potential source of recruitment could be to transition women already working in the industry in occupations traditionally classified as support roles (for example, administration and sales) to other manufacturing occupations. The Australian Human Rights Commission’s tool kit, Women in male‑dominated industries: a toolkit of strategies, outlines strategies that businesses can adopt to improve participation of women that are highly relevant to the Manufacturing sector.310 The guide largely addresses workplace strategies, and does not cover in great detail the skills pipeline issue. Mature‑age workers Due to the high proportion of mature‑age workers within the Manufacturing sector, succession planning will be a key strategy to address the impending retirement of these workers. In each of AWPA’s four scenarios, the majority of job openings are projected to occur through replacement in existing roles in the years to 2025 (Appendix F). Ensuring a smooth transition for retirees out of the sector will be a key focus for manufacturers to avoid skills and knowledge loss. As the nature of manufacturing occupations becomes less labour-intensive, there may be opportunities to extend the working lives of skilled personnel.311 Current mature‑age workers are also more highly qualified than preceding generations, and will therefore be able to perform more diverse and complex tasks than in previous times. Additional training for mature‑age workers, such as upskilling in digital literacy, will also help increase the working lives of those who are less tech savvy.312 Using recognition of prior learning may also assist the retention of older workers, who have often developed the required skills for their occupation through experience, rather than through the attainment of formal qualifications. The use of flexible working arrangements has been highlighted through AWPA’s consultations as an effective method for retaining mature‑age workers. Offering incentives such as reduced hours, or a shift in job design to a mentoring‑based role, may assist the retention of those approaching retirement. It has been noted through AWPA’s submission process that these 309 Business SA, 2013, submission to AWPA’s Manufacturing workforce study, p. 3. 310 Australian Human Rights Commission, 2013, Women in male‑dominated industries: a toolkit of strategies. 311 MSA, 2013, submission to AWPA’s Manufacturing workforce study. 312Ibid. 122 Manufacturing workforce study | Australian Workforce and Productivity Agency arrangements can be of mutual benefit, with employees receiving greater flexibility to suit lifestyle preferences, while businesses receive transfer of skills and knowledge to younger workers.313 Mature aged workers should be actively encouraged to provide mentorship, passing on acquired knowledge and competencies to other employees. This will increase the engagement of mature workers seeking recognition for the value of their skills, while at the same time ensuring organisational succession planning and minimising loss of ‘corporate knowledge’.314 The ability for smaller firms to provide flexible job design for mature‑age workers is somewhat limited, due to staff responsibilities in SMEs. Stakeholders have also proposed the prospect of mature‑age workers transitioning into roles as VET teachers, as there are fewer physical demands in these roles. It has been noted, however, that not all workers with strong technical skills will possess the ability to act as a mentor or trainer. Employ Outside the Box initiative The Australian Chamber of Commerce and Industry has developed a series of employers guides,—Employ Outside the Box315 —to encourage employers to develop innovative strategies to attract and retain valued employees to bolster Australia’s dwindling workforce participation. Target groups include mature‑age workers and women with caring responsibilities. These initiatives emphasise the business case for a diverse workforce, as well as the need for Australia to increase labour force participation to address the demands that an ageing population presents. The program calls for a number of support mechanisms to increase participation of those ‘outside the box’ including an overall promotion of workplace diversity, and a Corporate Champions initiative to provide role models for best practice. Indigenous Australians For Indigenous Australians, manufacturing is a major employer. In the 2011 Census, a total of 6,018 people identified themselves as Indigenous in the manufacturing subsectors under Manufacturing Skills Australia’s coverage. According to the 2011 Census, 6 per cent of Indigenous Australians were employed in manufacturing, making manufacturing the seventh‑largest employer of Indigenous people. The top three subsectors for Indigenous employment in manufacturing were Primary Metal and Metal Product Manufacturing (1,048 employees), Machinery and Equipment Manufacturing (755 employees) and Fabricated Metal Product Manufacturing (729 employees).316 314 Business SA, 2013, submission to AWPA’s Manufacturing workforce study. 315 Australian Chamber of Commerce and Industry, 2012, Employ Outside the Box: the rewards of a diverse workforce. 316 MSA, 2013, MSA background research: Indigenous workers in the manufacturing industry, p. 9, mskills.com.au/ DownloadManager/downloads/MSA%20Background%20Research%20Indigenous%20workers%20in%20 the%20manufacturing%20industry.pdf, accessed 11 February 2014. Manufacturing workforce study | Australian Workforce and Productivity Agency 123 Part Four 313 Bureau Veritas, 2013, submission to AWPA’s Manufacturing workforce study. However, concerns have arisen regarding the participation of Indigenous Australians in manufacturing. Over the five years from 2006 to 2011, there was a two percentage point decrease in the proportion of Indigenous Australians employed in the sector. In 2006, the industry was the fifth‑highest employer for Indigenous Australians, providing employment for 8 per cent of this demographic group. It was even more significant for Indigenous men, for whom manufacturing was the third‑highest employer at 12 per cent.317 People with a disability Manufacturing is a major employer of people with a disability, with the second‑highest proportion of disabled workers employed within the sector, behind only Health Care and Social Assistance and Retail Trade.318 The increasing use of automation and technology, coupled with the shift towards professional, managerial and sales positions within Australian manufacturing, may improve employment opportunities for people with a disability. Recommendation 8 That peak industry groups and trade unions build employer commitment to improving the attraction and retention of underrepresented groups within manufacturing. Strategies should include: ➢ providing advice on how to develop inclusive workplace practices including flexible working arrangements and safe (mental and physical) working environments for employees ➢ supporting development and educational opportunities (through job shadowing, mentoring and formal training) to assist workers to transition to revised or different roles where required. 317Ibid. 318 ABS, 2013, 2011 Census of population and housing. 124 Manufacturing workforce study | Australian Workforce and Productivity Agency Australian manufacturing will continue to transition as it responds to global and domestic drivers of change. Its future will increasingly lie in shifting to a sustainable manufacturing base that incorporates advanced and niche manufacturing, with firms participating in global supply chains and offering lifetime services for their products. Securing a competitive future for manufacturing will require a strategic focus on innovation. Innovation is crucial to the development of new materials, processes and technologies, and will be at the foundation of the sector’s future. Non‑technical innovations such as design‑led innovation, new business models and lean manufacturing will also drive the competitiveness and productivity of manufacturing firms. As the industry continues to transform, its workforce will also adapt. A strong Manufacturing sector will continue to be founded on a core base of skilled Technicians and Trades Workers, but will also see the creation of new occupations and career paths in creative, high‑skill and interdisciplinary manufacturing jobs. The industry will also offer an expanding range of opportunities in non‑traditional manufacturing careers as more firms look to add value to their products by bundling services with their goods. A move to advanced manufacturing will increase the demand for higher skill jobs, but will not necessarily bring jobs growth. This will put pressure on parts of the existing workforce, particularly those in lower skilled or manual roles. Upskilling and reskilling of the existing workforce will be critical. This will involve the provision of strategies to address the sector’s ageing workforce, to extend workers’ working lives and prevent knowledge loss. To secure the skills needed for the future of manufacturing, the sector must secure a strong stream of new apprentices and graduates. The industry’s current skills profile suggests that it is facing a challenging transition phase. Currently, just under half of the manufacturing workforce does not have any post‑school qualifications. If this is not addressed, it is likely that firm productivity and competitiveness will be severely compromised. Building the industry’s resilience through promoting and supporting a culture of structured training and lifelong learning will require long‑term leadership from industry partners. This study has identified a range of strategies designed to address the workforce challenges and opportunities facing Australian manufacturing. Concerted, collaborative effort is now required from industry, education and training providers, and governments to foster, attract and retain the skilled workforce required for a competitive Manufacturing sector into the future. Manufacturing workforce study | Australian Workforce and Productivity Agency 127 Conclusion Conclusion Appendices Appendix A AWPA modelling of future employment and output ➢ The Long Boom—The economy recovers from the financial uncertainty of 2012 and India and China drive the demand for Australian resources. Mining and construction continue to thrive in Australia. Industries like manufacturing, challenged by the high terms of trade, undertake structural adjustment. Average annual growth for manufacturing output and employment are 0.6 per cent and –1.5 per cent respectively. ➢ Smart Recovery—A protracted European downturn and slowing growth in China and India create a drop in demand for Australian resources. As global growth resumes from 2014–15, the Australian economy looks to knowledge‑based industries to drive growth, which leads to increased demand in technology‑related skills. Average annual growth for manufacturing output and employment are 1.4 per cent and –1.3 per cent respectively. ➢ Terms of Trade Shock—An oversupply of commodities creates a drop in commodity prices. Australia moves to a broad‑based economy with internationally competitive businesses. The material content in many products is reduced through advanced engineering design, which in turn decreases worldwide demand for commodities. Small technologies and micro‑fabrication help drive the re‑establishment of a viable Australian Manufacturing sector based on technology and innovation. Giant 3D printers and robotics replace assembly lines. Average annual growth for manufacturing output and employment are 1.9 per cent and –1.0 per cent respectively. ➢ Ring of Fire—In a context of natural disasters, global crises, political unrest and increased protectionism, the lower Australian dollar enables the strengthening of trade‑exposed industry sectors. As global trade wanes, manufacturing employment and output grow at an average annual rate of 0.6 per cent and 2.4 per cent respectively. Economic modelling against each of these four scenarios was undertaken by Deloitte Access Economics to determine the skills demand for the economy into the future.320 AWPA has taken the view that the Ring of Fire scenario is a relative outlier in terms of workforce and qualifications outcomes for Australia in the future and should not be considered as a focus of analysis and planning. Figures for this scenario have still been provided in the report for completeness. 319 AWPA, 2013, Future focus: 2013 National Workforce Development Strategy. 320 A description of the scenarios and the modelling of employment in each, with state and territory breakdowns, are available in AWPA, 2012, Scenarios for Australia to 2025, awpa.gov.au/our‑work/Workforce%20 development/national‑workforce‑development‑strategy/2013‑workforce‑development‑strategy/documents/ scenarios‑for‑australia‑to‑2025.pdf, accessed 1 March 2014; and Deloitte Access Economics, 2012, Economic modelling of skills demand and supply, awpa.gov.au/publications/Documents/ DAE‑Economicmodellingofskillsdemandandsupply.pdf, accessed 1 March 2014. Manufacturing workforce study | Australian Workforce and Productivity Agency 129 Appendices With a view to avoiding skills shortages, improving productivity and enhancing participation, AWPA has developed a suite of scenarios for Australia to 2025 as a basis for modelling Australia’s workforce needs and developing policy to help meet those needs. The scenarios are not projections, nor are they based on past trends, but represent a range of possible futures for Australia that help us to plan for an uncertain world.319 The four scenarios are: Appendix B Manufacturing ANZSIC codes, 2006 Subdivision 11: Food Product Manufacturing 111 Meat and Meat Product Manufacturing 1111 Meat Processing 1112 Poultry Processing 1113 Cured Meat and Smallgood Manufacturing 112 Seafood Processing 1120 Seafood Processing 113 Dairy Product Manufacturing 1131 Milk and Cream Processing 1132 Ice Cream Manufacturing 1133 Cheese and Other Dairy Product Manufacturing 114 Fruit and Vegetable Processing 1140 Fruit and Vegetable Processing 115 Oil and Fat Manufacturing 1150 Oil and Fat Manufacturing 116 Grain and Cereal Product Manufacturing 1161 Grain Mill Product Manufacturing 1162 Cereal, Pasta and Baking Mix Manufacturing 117 Bakery Product Manufacturing 1171 Bread Manufacturing (Factory based) 1172 Cake and Pastry Manufacturing (Factory based) 1173 Biscuit Manufacturing (Factory based) 1174 Bakery Product Manufacturing (Non‑factory based) 118 Sugar and Confectionery Manufacturing 1181 Sugar Manufacturing 1182 Confectionery Manufacturing 119 Other Food Product Manufacturing 1191 Potato, Corn and Other Crisp Manufacturing 1192 Prepared Animal and Bird Feed Manufacturing 1199 Food Manufacturing n.e.c. 130 Manufacturing workforce study | Australian Workforce and Productivity Agency Subdivision 12: Beverage and Tobacco Manufacturing 121 Beverage Manufacturing Soft Drink, Cordial and Syrup Manufacturing 1212 Beer Manufacturing 1213 Spirit Manufacturing 1214 Wine and Other Alcoholic Beverage Manufacturing 122 Cigarette and Tobacco Product Manufacturing 1220 Cigarette and Tobacco Product Manufacturing Subdivision 13: Textile, Leather, Clothing and Footwear Manufacturing 131 Textile Manufacturing 1311 Wool Scouring 1312 Natural Textile Manufacturing 1313 Synthetic Textile Manufacturing 132 Leather Tanning, Fur Dressing and Leather Product Manufacturing 1320 Leather Tanning, Fur Dressing and Leather Product Manufacturing 133 Textile Product Manufacturing 1331 Textile Floor Covering Manufacturing 1332 Rope, Cordage and Twine Manufacturing 1333 Cut and Sewn Textile Product Manufacturing 1334 Textile Finishing and Other Textile Product Manufacturing n.e.c. 134 Knitted Product Manufacturing 1340 Knitted Product Manufacturing 135 Clothing and Footwear Manufacturing 1351 Clothing Manufacturing 1352 Footwear Manufacturing Manufacturing workforce study | Australian Workforce and Productivity Agency 131 Appendices 1211 Subdivision 14: Wood Product Manufacturing 141 Log Sawmilling and Timber Dressing 1411 Log Sawmilling 1412 Wood Chipping 1413 Timber Resawing and Dressing 149 Other Wood Product Manufacturing 1491 Prefabricated Wooden Building Manufacturing 1492 Wooden Structural Component Manufacturing 1493 Veneer and Plywood Manufacturing 1494 Reconstituted Wood Product Manufacturing 1499 Other Wood Product Manufacturing n.e.c. Subdivision 15: Pulp, Paper and Converted Paper Product Manufacturing 151 Pulp, Paper and Converted Paper Product Manufacturing 1510 Pulp, Paper and Paperboard Manufacturing 152 Converted Paper Product Manufacturing 1521 Corrugated Paperboard Container Manufacturing 1522 Paper Bag Manufacturing 1523 Paper Stationary Manufacturing 1524 Sanitary Paper Product Manufacturing 1529 Other Converted Paper Product Manufacturing n.e.c. Subdivision 16: Printing (including the Reproduction of Recorded Media) 161 Printing and Printing Support Services 1611 Printing 1612 Printing Support Services 162 Reproduction of Recorded Media 1620 132 Reproduction of Recorded Media Manufacturing workforce study | Australian Workforce and Productivity Agency Subdivision 17: Petroleum and Coal Product Manufacturing 170 Petroleum Refining and Coal Product 1701 Petroleum Refining and Petroleum Fuel Manufacturing 1709 Other Petroleum and Coal Product Manufacturing Appendices Subdivision 18: Basic Chemical Product Manufacturing 181 Basic Chemical and Chemical Product Manufacturing 1811 Industrial Gas Manufacturing 1812 Basic Organic Gas Manufacturing 1813 Basic Inorganic Chemical Manufacturing 182 Basic Polymer Manufacturing 1821 Synthetic Resin and Synthetic Rubber Manufacturing 1829 Other Basic Polymer Manufacturing 183 Fertiliser and Pesticide Manufacturing 1831 Fertiliser Manufacturing 1832 Pesticide Manufacturing 184 Pharmaceutical and Medicinal Product Manufacturing 1841 Human Pharmaceutical and Medicinal Product Manufacturing 1842 Veterinary Pharmaceutical and Medicinal Product Manufacturing 185 Cleaning Compound and Toiletry Preparation Manufacturing 1851 Cleaning Compound Manufacturing 1852 Cosmetic and Toiletry Preparation Manufacturing 189 Other Basic Chemical Product Cleaning 1891 Photographic Chemical Product Manufacturing 1892 Explosive Manufacturing 1899 Other Basic Chemical Product Manufacturing n.e.c. Manufacturing workforce study | Australian Workforce and Productivity Agency 133 Subdivision 19: Polymer Product and Rubber Product Manufacturing 191 Polymer Product Manufacturing 1911 Polymer Film and Sheet Packaging Material Manufacturing 1912 Rigid and Semi‑Rigid Polymer Product Manufacturing 1913 Polymer Foam Product Manufacturing 1914 Tyre Manufacturing 1915 Adhesive Manufacturing 1916 Paint and Coatings Manufacturing 1919 Other Polymer Product Manufacturing 192 Natural Rubber Product Manufacturing 1920 Natural Rubber Product Manufacturing Subdivision 20: Non‑Metallic Mineral Product Manufacturing 201 Glass and Glass Product Manufacturing 2010 Glass and Glass Product Manufacturing 202 Ceramic Product Manufacturing 2021 Clay Brick Manufacturing 2029 Other Ceramic Product Manufacturing 203 Cement, Lime, Plaster and Concrete Product Manufacturing 2031 Cement and Lime Manufacturing 2032 Plaster Product Manufacturing 2033 Ready‑Mixed Concrete Manufacturing 2034 Concrete Product Manufacturing 209 Other Non‑Metallic Mineral Product Manufacturing n.e.c. 2090 134 Other Non‑Metallic Mineral Product Manufacturing n.e.c. Manufacturing workforce study | Australian Workforce and Productivity Agency Subdivision 21: Primary Metal and Metal Product Manufacturing 211 Basic Ferrous Metal Manufacturing 2110 Iron Smelting and Steel Manufacturing 212 Basic Ferrous Metal Product Manufacturing Iron and Steel Casting 2122 Steel Pipe and Tube Manufacturing Appendices 2121 213 Basic Non‑Ferrous Metal Manufacturing 2131 Alumina Production 2132 Aluminium Smelting 2133 Copper, Silver, Lead and Zinc Smelting and Refining 2729 Basic Non‑Ferrous Metal Manufacturing n.e.c. 214 Basic Non‑Ferrous Metal Product Manufacturing 2141 Non‑Ferrous Metal Casting 2142 Aluminium Rolling, Drawing, Extruding 2149 Other Basic Non‑Ferrous Metal Product Manufacturing Subdivision 22: Fabricated Metal Product Manufacturing 221 Iron and Steel Forging 2210 Iron and Steel Forging 222 Structural Metal Product Manufacturing 2221 Structural Steel Fabrication 2222 Prefabricated Metal Building Manufacturing 2223 Architectural Aluminium Product Manufacturing 2224 Metal Roof and Guttering Manufacturing (except Aluminium) 2229 Other Structural Metal Product Manufacturing 223 Metal Container Manufacturing 2231 Boiler, Tank and Other Heavy Gauge Container Manufacturing 2239 Other Container Manufacturing 224 Sheet Metal Product Manufacturing (except Metal Structural and Container Products) 2240 Sheet Metal Product Manufacturing (except Metal Structural and Container Products) 229 Other Fabricated Metal Product Manufacturing 2291 Spring and Wire Product Manufacturing 2292 Nut, Bolt, Screw and Rivet Manufacturing 2293 Metal Coating and Finishing 2299 Other Fabricated Metal Product Manufacturing n.e.c. Manufacturing workforce study | Australian Workforce and Productivity Agency 135 Subdivision 23: Transport Equipment Manufacturing 231 Motor Vehicle and Motor Vehicle Part Manufacturing 2311 Motor Vehicle Manufacturing 2312 Motor Vehicle Body Manufacturing and Trailer Manufacturing 2313 Automotive Electrical Component Manufacturing 2319 Other Motor Vehicle Parts Manufacturing 239 Other Transport Equipment Manufacturing 2391 Shipbuilding and Repair Services 2392 Boatbuilding and Repair Services 2393 Railway Rolling Stock Manufacturing and Repair Services 2394 Aircraft Manufacturing and Repair Services 2399 Other Transport Equipment Manufacturing n.e.c. Subdivision 24: Machinery and Equipment Manufacturing 241 Photographic and Scientific Equipment Manufacturing 2411 Photographic, Optical and Ophthalmic Equipment Manufacturing 2412 Medical and Surgical Equipment Manufacturing 2419 Other Professional and Scientific Equipment Manufacturing 242 Computer and Electronic Equipment Manufacturing 2421 Computer and Electronic Office Equipment Manufacturing 2422 Communication Equipment Manufacturing 2429 Other Electronic Equipment Manufacturing 243 Electrical Equipment Manufacturing 2431 Electric Cable and Wire Manufacturing 2432 Electrical Lighting Equipment Manufacturing 2439 Other Electrical Equipment Manufacturing 244 Domestic Appliance Manufacturing 2441 Whiteware Appliance Manufacturing 2449 Other Domestic Appliance Manufacturing 245 Pump, Compressor, Heating and Ventilation Equipment Manufacturing 2451 Pump and Compressor Manufacturing 2452 Fixed Space Heating, Cooling and Ventilation Equipment Manufacturing 136 Manufacturing workforce study | Australian Workforce and Productivity Agency 246 Specialised Machinery and Equipment Manufacturing 2461 Agricultural Machinery and Equipment Manufacturing 2462 Mining and Construction Machinery Manufacturing 2463 Machine Tool and Parts Manufacturing 2469 Other Specialised Machinery and Equipment Manufacturing 249 Other Machinery and Equipment Manufacturing Lifting and Material Handling Equipment Manufacturing 2499 Other Machinery and Equipment Manufacturing n.e.c. Appendices 2491 Subdivision 25: Furniture and Other Manufacturing 251 Furniture Manufacturing 2511 Wooden Furniture and Upholstered Seat Manufacturing 2512 Metal Furniture Manufacturing 2513 Mattress Manufacturing 2519 Other Furniture Manufacturing 259 Other Manufacturing 2591 Jewellery and Silverware Manufacturing 2592 Toy, Sporting and Recreational Product Manufacturing 2599 Other Manufacturing n.e.c. Manufacturing workforce study | Australian Workforce and Productivity Agency 137 Appendix C Performance of Australian manufacturing The Australian Manufacturing sector is diverse. This section expands on the information on the Australian Manufacturing industry presented in the main body of this report. Subsector performance Figure 3 in Part One highlighted the composition of manufacturing in Australia. Machinery and Equipment Manufacturing experienced the strongest average annual growth in gross value added over the 20 years to 2013 at 2.6 per cent, moving it from the fourth-largest subsector to the second largest over the period. Food, Beverage and Tobacco Product Manufacturing was the largest subsector in terms of gross value added (23.5 per cent in 2013), and has performed reasonably well over the past 20 years to 2013 with average annual growth of 1.3 per cent. However, this has plateaued over the past five years (0.4 per cent per year, 2008 to 2013).321 Textiles, Clothing and Other Manufacturing (–2.8 per cent) and Wood and Paper Products (–0.6 per cent) experienced declines in average annual growth over the past 20 years to 2013, while Printing and Recorded Media grew by just 0.7 per cent per year (1993 to 2013). Over the past five years (2008 to 2013), Textiles, Clothing and Other Manufacturing declined by 5.7 per cent per year and accounted for 5.4 per cent of total gross value added for manufacturing in 2013, which is less than half of what it was in 1993 (11.9 per cent).322 Exports Manufacturing currently accounts for 33.5 per cent (as at 2013) of total merchandise exports.323 In general, manufacturing’s percentage of total merchandise exports has been declining since a high of 51.7 per cent in 2007 (note the data series begins in July 2005). In 2013, the three largest manufacturing subsectors that contributed to manufacturing merchandise exports were Primary Metal and Metal Products (36.7 per cent), Food Products (20.5 per cent), and Machinery and Equipment (13.0 per cent). Since 2006, the three subsectors have experienced annual average growth of 0.9 per cent, 3.6 per cent, and 1.8 per cent respectively. The Australian Bureau of Statistics also produces merchandise export data under the standard international trade classifications, which provides further granularity on the type of manufactured goods that Australia exports. 321 ABS, 2013, Australian system of national accounts, 2012–13, cat. no. 5206.0, Table 5, chain volume measures, original. 322 ABS, 2014, Australian national accounts: national income, expenditure and product, cat. no 5206.0, Table 6, chain volume measures, original terms, December quarter 2013. Annual estimates have been derived from summing up quarterly data. 323 ABS, 2013, International trade in goods and services, Australia, cat. no. 5368.0, Table 32a. Figures are for 2012–13. Data is in monthly terms and has been summed to create annual figures. 138 Manufacturing workforce study | Australian Workforce and Productivity Agency Appendices Figure 19 shows selected manufactured goods exports, which reflect the main industries in the sector (Food and Beverages, Processed Metals and a broad range of Equipment and Machinery). Figure 19 shows the average annual growth rates of these goods over the 10 years to the December quarter 2013. Goods which recorded the highest average annual growth were prefabricated buildings and sanitary, plumbing, heating and lighting fixtures and fittings, n.e.s. (10.7 per cent); professional, scientific and controlling instruments and apparatus (8.0 per cent); essential oils and resinoids and perfume materials; toilet, polishing and cleansing preparations (7.6 per cent); and transport equipment excluding road vehicles (7.4 per cent). Goods which recorded negative average annual growth were iron and steel (–8.2 per cent); photographic apparatus, equipment and supplies and optical goods, n.e.s.; watches and clocks (–8.0 per cent); and non-metallic mineral manufactures, n.e.s. (–7.7 per cent).324 Figure 19 Selected manufactured goods exports, 2012–13, chain volume measures 10.7 Prefabricated buildings and sanitary, plumbing, heating and lighting fixtures and fittings, n.e.s. 8.0 7.6 7.4 6.8 6.7 5.8 4.7 4.4 4.3 3.9 3.7 3.4 2.9 2.4 2.0 1.6 0.9 0.4 Professional, scientific and controlling instruments and apparatus Essential oils and resinoids and perfume materials; toilet, polishing and cleansing preparations Transport equipment (excl. road vehicles) Office machines and automatic data processing machines Telecommunications and sound recording and reproducing apparatus and equipment General industrial machinery and equipment, n.e.s., and machine parts, n.e.s. Chemical materials and products, n.e.s. Miscellaneous manufactured articles Miscellaneous manufactured articles, n.e.s. Rubber manufactures, n.e.s. Machinery specialised for particular industries Paper, paperboard and articles of paper pulp, of paper or of paperboard Medicinal and pharmaceutical products Dyeing, tanning and colouring materials Non-ferrous metals Power generating machinery and equipment Plastics in non-primary forms Beverages and tobacco –0.3 –0.6 Plastics in primary forms Inorganic chemicals 0.0 Road vehicles (incl. air-cushion vehicles) –1.7 –2.2 –2.6 –3.7 –4.1 –4.1 Manufactures of metals, n.e.s. Electrical machinery, apparatus and appliances, n.e.s., and electrical parts thereof Articles of apparel and clothing accessories Fertilisers Organic chemicals Leather, leather manufactures, n.e.s., and dressed furskins –6.8 –7.7 Photographic apparatus, equipment and supplies and optical goods, n.e.s.; watches and clocks –8.0 Iron and steel –8.2 Textile yarn, fabrics, made-up articles, n.e.s. Non-metallic mineral manufactures, n.e.s. –10 –5 0 5 10 15 Per cent Source: ABS, 2013, Balance of payments and international investment position, Australia, cat. no. 5302.0, Table 103. 324 ABS 2014, Balance of payments and international investment position, Australia, cat. no. 5302.0, Table 103, December quarter 2013. Manufacturing workforce study | Australian Workforce and Productivity Agency 139 Productivity There are two commonly used measures of productivity—labour productivity and multifactor productivity. Labour productivity is a measure of the quantity of output produced per unit of labour, while multifactor productivity is a measure of the quantity of output per unit of combined inputs of capital and labour.325 A common method of examining changes in productivity over an extended period involves identifying and dividing the data into productivity ‘growth cycles’ to minimise the effects of temporary influences.326 Labour productivity (gross value added per hour worked) in the Manufacturing sector trended upward between 1992–94 and 2012–13, growing at an average annual rate of 1.7 per cent compared to 2.4 per cent for the 12‑industry market sector. As illustrated in Figure 20, this growth has varied across the productivity cycles, with a high of 2.6 per cent per year between 1998–99 and 2003–04, followed by a low of 0.1 per cent per year in the following cycle (2003–04 to 2007–08). The Productivity Commission considers that the variation in the rate of labour productivity growth across the different cycles is mainly being driven by changes in multifactor productivity growth.327 325 Productivity Commission, 2013, Aggregate manufacturing productivity, p. 27. 326 ABS, 2012, Australian system of national accounts: concepts, sources and methods, cat. no. 5216.0, p. 672. 327 Productivity Commission, 2013, Aggregate manufacturing productivity, p. 32. 140 Manufacturing workforce study | Australian Workforce and Productivity Agency Figure 20 Labour productivity index (hours worked basis) for the Manufacturing industry and the 12‑industry market sector, 1993–94 to 2012–13 110 Appendices Index (2011–12 = 100) 100 90 80 70 60 1993–94 to 1998–99 cycle 1998–99 to 2003–04 cycle 2003–04 to 2007–08 cycle Current, incomplete cycle 50 3 7 4 5 6 7 1 9 0 3 4 5 6 1 9 0 –9 –9 –9 –9 7–98 8–9 9–0 0–0 1–02 2–0 3–0 4–0 5–0 6–0 7–08 8–0 9–1 10–1 1–12 12–1 0 0 20 201 20 0 0 0 0 0 0 0 93 94 95 96 9 9 19 19 19 19 199 19 19 20 20 20 20 20 20 20 200 20 20 Manufacturing 12 selected industries(a) (a) ANZSIC industry divisions A to K and R (Agriculture, Forestry and Fishing; Mining; Manufacturing; Electricity, Gas, Water and Waste Services; Construction; Wholesale Trade; Retail Trade; Accommodation and Food Services; Transport, Postal and Warehousing; Information, Media and Telecommunications; Financial and Insurance Services; Arts and Recreation Services). Source: ABS, 2013, Estimates of industry multifactor productivity, 2012–13, cat. no. 5260.0.55.002, Table 6. As shown in Figure 21, multifactor productivity growth for the Manufacturing industry has been variable. In the last complete cycle (2003–04 to 2007–08), growth declined by 1.2 per cent per year compared to growth of 1.0 per cent per year experienced in the previous cycle (1998–99 to 2003–04).328 The Productivity Commission’s report Aggregate manufacturing productivity analyses the possible drivers behind this performance.329 The study notes that this large decline was atypical for manufacturing, and since then, multifactor productivity has continued to decline (although more slowly). Overall, the Productivity Commission concluded that there was no overarching systemic reason for the large decline. Rather, various subsector‑specific factors, such as lags between investment and output, unmeasured increases in quality and lower capacity utilisation, all contributed.330 328 ABS, 2013, Estimates of industry multifactor productivity, 2012–13, cat. no. 5260.0.55.002, Table 1. 329 The analysis conducted in Productivity Commission, 2013, Aggregate manufacturing productivity examines manufacturing multifactor productivity up to 2010–11, based on the 2010–11 ABS national accounts, the latest available at the time of publication. Data used for this report may differ as charts and analysis are derived from ABS, 2013, Estimates of industry multifactor productivity, 2012–13, cat. no. 5260.0.55.002 (released December 2013), which provides estimates for 2012–13. 330 Productivity Commission, 2013, Aggregate manufacturing productivity, p. 2. Manufacturing workforce study | Australian Workforce and Productivity Agency 141 Figure 21 Multifactor productivity index (hours worked basis) for the Manufacturing industry and the 12‑industry market sector, 1993–94 to 2012–13 110 Index (2001–12 = 100) 105 100 95 90 85 1993–94 to 1998–99 cycle 80 1998–99 to 2003–04 cycle 2003–04 to 2007–08 cycle Current, incomplete cycle 94 –95 –96 –97 –98 –99 –00 0–01 1–02 –03 –04 –05 –06 –07 –08 –09 –10 0–11 1–12 –13 12 02 003 004 005 006 007 008 009 201 201 94 995 996 997 998 999 00 200 20 1 2 2 2 1 1 19 1 2 2 2 2 20 1 2 3– 9 19 Manufacturing 12 selected sectors(a) (a) ANZSIC industry divisions A to K and R (Agriculture, Forestry and Fishing; Mining; Manufacturing; Electricity, Gas, Water and Waste Services; Construction; Wholesale Trade; Retail Trade; Accommodation and Food Services; Transport, Postal and Warehousing; Information, Media and Telecommunications; Financial and Insurance Services; Arts and Recreation Services). Source: ABS, 2013, Estimates of industry multifactor productivity, 2012–13, cat. no. 5260.0.55.002, Table 1. As part of the study, the Productivity Commission produced multifactor productivity estimates for manufacturing subsectors as this data is not produced by the ABS. The study found that almost two‑thirds of the decline in manufacturing’s multifactor productivity growth across the 2003–04 to 2007–08 cycle and in the current incomplete cycle (2008–09 to 2011–12331) is accounted for by three of the eight subsectors: petroleum and chemicals, food and beverages, and metal products. Multifactor productivity growth in the latest incomplete cycle (2007–08 to 2012–13) continued to decline, but at a slower rate. Multifactor productivity for manufacturing over this period declined at 0.1 per cent per year compared to a decline of 1.1 per cent per year for the 12‑industry sector. The Productivity Commission’s report noted that the sectors driving the declines in this period (noting the study reviews up to 2011–12) are textiles, clothing and other manufacturing, printing and recorded media, and petroleum and chemicals. Multifactor productivity rates in the food and beverages and metal products subsectors in the current cycle have returned to growth rates closer to, but still below, their longer‑term averages. This could reflect the fact that the significant declines in the 2003–04 to 2007–08 cycle were atypical.332 331 Analysis in Productivity Commission, 2013, Aggregate manufacturing productivity used data up to 2011–12. 332 Ibid., p. 16. 142 Manufacturing workforce study | Australian Workforce and Productivity Agency Appendix D Profile of the Australian manufacturing workforce Employment by subsector Employment in the sector as a whole has declined by 10.2 per cent over the past 10 years, or around 106,600 jobs. Declines in employment levels have been experienced across most subsectors to varying degrees. Large job losses have been experienced in 10 of the manufacturing subsectors over the past decade to 2013. These were Pulp, Paper and Converted Paper Product Manufacturing (–45.4 per cent), Textile, Leather, Clothing and Footwear Manufacturing (–41.4 per cent), Fabricated Metal Product Manufacturing (–40.0 per cent), Wood Product Manufacturing (–33.3 per cent), Polymer Product and Rubber Product Manufacturing (–29.9 per cent), Transport Equipment Manufacturing (–28.8 per cent), Furniture and Other Manufacturing (–26.0), Printing (including the Reproduction of Recorded Media) (–22.6 per cent), Non‑Metallic Mineral Product Manufacturing (–22.0 per cent), and Basic Chemical and Chemical Product Manufacturing (–5.6 per cent).333 These losses have arisen in the context of the appreciation of the Australian dollar, the tail end of progressive tariff reductions, significant increases in the move to offshore production (to low‑wage economies) and ongoing technological change and industry restructuring.334 Employment by state and territory The majority of manufacturing employment (in 2013, four-quarter average) is in Victoria (30.5 per cent) and New South Wales (30.3 per cent). Both states have experienced declines in manufacturing employment over the 10 years to 2013 at around the same rate as the national average, which is 1.2 per cent per year (1.3 per cent per year for New South Wales and 1.4 per cent per year for Victoria).335 Manufacturing employment levels have declined across all states and territories in the past decade barring Queensland (up 0.1 per cent per year) and Western Australia (up 0.1 per cent per year). 333 ABS, 2013, Labour force, Australia, detailed, quarterly, cat. no. 6291.0.55.003 (2013, four-quarter average) 334 Prime Minister’s Manufacturing Taskforce, 2012, Smarter manufacturing for a smarter Australia: report of the non‑government members, p. 16. 335 ABS, 2013, Labour force, Australia, detailed, quarterly, cat. no. 6291.0.55.003 (2013, four-quarter average). Manufacturing workforce study | Australian Workforce and Productivity Agency 143 Appendices Manufacturing is the fourth‑largest employing sector in the country. In 2013 (four‑quarter average), 936,400 people worked in the industry, accounting for 8.1 per cent of total employment. Figure 12 in Part Three shows employment in manufacturing by subsector in 2003 and 2013. Table 8 Manufacturing employment by state and territory, 2013 (four‑quarter average) Employment (’000) State/territory share of total manufacturing employment (%) Manufacturing share of total state/territory employment (%) New South Wales 283.9 30.3 7.8 Victoria 285.3 30.5 9.8 Queensland 174.9 18.7 7.4 South Australia 74.5 8.0 9.2 Western Australia 92.0 9.8 7.0 Tasmania 18.2 1.9 7.9 Northern Territory 4.0 0.4 3.1 3.7 0.4 1.8 Australian Capital Territory Source: ABS, 2013, Labour force, Australia, detailed, quarterly, cat. no. 6291.0.55.003 (2013, four‑quarter average). Key occupations Table 9 highlights the top 30 occupations that account for more than 60 per cent of manufacturing employment, grouped under the main occupation type (ANZSCO one‑digit level). The largest five employing occupations (at the four‑digit occupation level) are an example of the range of jobs and associated skill levels in the sector, given that they span managerial roles, traditional trades and labourer roles. The top five occupations are Structural Steel and Welding Trades Workers (45,200), Metal Fitters and Machinists (37,000), Production Managers (37,000), Packers (23,700) and Product Assemblers (23,300). 144 Manufacturing workforce study | Australian Workforce and Productivity Agency Top 30 occupations in the Manufacturing industry, 2013 (four‑quarter average) Employment (‘000) Occupation Employment (‘000) Occupation Occupation Machinery operators, drivers and labourers Clerical and other Production Managers 37.0 Structural Steel and Welding Trades Workers 45.2 Sales Assistants (General) 25.1 Food and Drink Factory Workers 28.4 Advertising and Sales Managers 22.4 Metal Fitters and Machinists 37 Sales Representatives 16.6 Packers 23.7 Manufacturers 18.1 Cabinetmakers 20.7 Purchasing and Supply Logistics Clerks 16.5 Product Assemblers 23.3 Industrial, Mechanical and Production Engineers 12 Bakers and Pastrycooks 15 Accounting Clerks 15.6 Storepersons 19.4 Accountants 9.5 Carpenters and Joiners 13.7 Office Managers 12.2 Engineering Production Systems Workers 19.2 Printers 13.5 General Clerks 11.5 Forklift Drivers 17.4 Electricians 11.4 Meat, Poultry and Seafood Process Workers 13 Metal Engineering Process Workers 10.7 Truck Drivers 9.9 Meat Boners and Slicers, and Slaughterers 9.6 Plastics and Rubber Production Machine Operators 8.6 Source: ABS, 2013, Labour force, Australia, detailed, quarterly, cat. no. 6291.0.55.003. Manufacturing workforce study | Australian Workforce and Productivity Agency 145 Appendices Employment (‘000) Technicians and trades workers Employment (‘000) Managers and professionals Occupation Table 9 Many of the top 30 occupations are highly concentrated within the Manufacturing sector. Six of the top 10 have concentrations of 50 per cent or more (Structural Steel and Welding Trades Workers, 55.9 per cent; Production Managers, 64.8 per cent; Product Assemblers, 79.3 per cent; Food and Drink Factory Workers, 89.9 per cent; Cabinetmakers, 81.8 per cent; and Bakers and Pastrycooks, 65.5 per cent).336 Labour movements Given the declining employment levels in the Manufacturing sector, an obvious question is where workers are going. Australian Bureau of Statistics labour mobility data can help to paint part of this picture. The statistics indicate that job tenure in manufacturing is broadly in line with the all industries average. Of the workers employed in manufacturing in February 2013, 16.8 per cent had been working for their current employer for less than 12 months, 34.3 per cent for one to two years, and 29 per cent for 10 years or more. These figures are not far from the industry averages of 18.2 per cent, 37.4 per cent and 25.3 per cent respectively.337 Data from the ABS, however, only provides limited, snapshot information on the aggregate manufacturing workforce, an aggregate which masks a great deal of movement into, out of, and within the Manufacturing industry. AWPA therefore engaged the Workplace Research Centre to analyse longitudinal data to examine the movements of manufacturing workers. The Workplace Research Centre analysis was based on data from the Household, Income and Labour Dynamics in Australia longitudinal survey (waves 1 to 11, 2001 to 2011). Initial analysis was restricted to a sample of 1,205 respondents who had reported being employed in the Manufacturing industry in any year of the survey. The sample was split into six key groups, each with distinct members and patterns of movement through the labour market: low‑skilled manual workers; professionals and managers (split between those in traditional blue‑collar industries and not); trades workers (split between those in traditional blue‑collar industries and not); clerical and sales workers; and those with marginal attachment to the labour force. The Workplace Research Centre analysis shows that behind the slow, long‑term decline of manufacturing employment, a significant amount of churn takes place in the workforce.338 While manufacturing workers tend to move within the broad occupational scope (that is, trades workers tend to remain in trade occupations), there is significant cross‑industry mobility, particularly within the blue‑collar industries. This was true for high‑, medium‑ and low‑skilled workers. A significant number are at risk of exiting the labour force, or drifting in and out of low‑paid work or unemployment. Manual workers (276 people) —There was considerable churn in this group, with most moving between manual work across industries (both within and outside the blue‑collar industries) and experiencing episodes of unemployment. Few people in this group made a transition into higher skilled technical roles. Professionals and managers—These highly skilled workers were split into two groups—those who generally spent their time working in traditional blue‑collar industries, including manufacturing (169 people in the sample); and those who generally worked briefly in 336 ABS, 2013, Labour force, Australia, detailed, quarterly, cat. no. 6291.0.55.003 (2013, four‑quarter average). 337 ABS, 2013, Labour mobility, Australia, February 2013, cat. no. 6209.0, Table 3 (data cube). 338 Yu, S, 2013, Behind the trends in manufacturing employment: transitions through and attrition from its workforce, 2001–2011, analysis conducted for AWPA, unpublished. 146 Manufacturing workforce study | Australian Workforce and Productivity Agency manufacturing (147 people). The latter group likely had more generic skills such as accounting, financial analysis and human resources management. Both groups of professionals and managers had a distinctly higher incidence of participation in tertiary study than the other groupings. Trades workers in blue‑collar industries (209 people) —Trades workers were also very mobile across the blue‑collar industries. Clerical and sales workers (257 people) —There was general stability within this group. Further analysis was undertaken on a sample of 482 people who were working in manufacturing at the beginning of the survey (2001). Initially in 2001, 81.7 per cent of people in the sample were employed in manufacturing as trades workers and technicians, professionals and managers, and manual workers. This proportion dropped to 58.9 per cent after just one year, and fell to just over a third by 2011. Professionals and managers likely moved into other industries, with 11 per cent outside the blue‑collar industries by 2011. A significant percentage of low‑skilled manual workers also moved outside the manufacturing and blue‑collar industries (7.7 per cent). A large proportion left the labour force, with 17.6 per cent of the original sample outside the workforce by 2011. Initial analysis on the sample of 1,205 workers showed that many lower skilled manual workers left the labour force altogether. They did not appear to move into unemployment, as the percentage of the sample who were unemployed remained relatively stable between 2001 and 2011. These workers were likely to be less educated and older workers. Age profile The median age of the manufacturing workforce in 2013 was 41 years, just above the median for all industries of 39 years. Over the past decade, the proportion of the workforce aged 45 years and over also increased, from 34.4 per cent in 2003 to 42.5 per cent in 2013.339 The age of the workforce varies across the manufacturing subsectors. In 2013 (four‑quarter average), six subsectors had relatively older workforces given that half of their workers were aged 45 years and over: Polymer Product and Rubber Product Manufacturing (53.5 per cent), Petroleum and Coal Product Manufacturing (54.9 per cent), Textile, Leather, Clothing and Footwear Manufacturing (54.3 per cent), Pulp, Paper and Converted Paper Product Manufacturing (53.0 per cent), Non‑Metallic Mineral Product Manufacturing (50.6 per cent) and Printing (including the Reproduction of Recorded Media) (53.9 per cent). Subsectors with the smallest percentage of workers aged 45 years and over included Food and Product Manufacturing (34.3 per cent), Beverage and Tobacco Product Manufacturing (37.2 per cent) and Furniture and Other Manufacturing (38.9 per cent). 339 ABS, 2013, Labour force, Australia, detailed, quarterly, cat. no. 6291.0.55.003. Manufacturing workforce study | Australian Workforce and Productivity Agency 147 Appendices Weak attachment to the labour market (257 people) —This group is characterised by long periods outside the labour force, episodes of unemployment, and spells of low‑skill employment (manual work or clerical and sales work) that showed little evidence of sustained direction, or attachment to a particular area of practice. Gender and full‑time/part‑time status The manufacturing workforce is predominantly male—73.3 per cent compared to 54.2 per cent for all industries (2013, four‑quarter average). This proportion has remained steady for the past 15 years, standing at 74.3 per cent in 1998 (four‑quarter average). Female employment varied considerably between manufacturing subsectors, from a low of 9.8 per cent in Primary Metal and Metal Product Manufacturing to 61.9 per cent in Textile, Leather, Clothing and Footwear Manufacturing (2013, four‑quarter average). In 2013 (four‑quarter average), a significant proportion of employment in the Manufacturing industry was full-time (85.3 per cent), although this has changed over the past 15 years. In 1998 (four‑quarter average), more than 89.5 per cent of employment was full-time. Full‑time work also varied across subsectors. In 2013, Primary Metal and Metal Product Manufacturing had the highest proportion of full‑time work (94.6 per cent), closely followed by Transport Equipment Manufacturing (94.5 per cent). The lowest proportion of full‑time work was in Food Product Manufacturing (73.1 per cent) and Textile, Leather, Clothing and Footwear Manufacturing (77.6 per cent).340 Migration Of all employer‑sponsored subclass 457 visas granted in 2012–13, 5.5 per cent were for the Manufacturing industry.341 This is down from 10 per cent in 2005–06. Base salaries for subclass 457 visa holders in the industry start at around $70,000 to $90,000 across the states and territories, indicating that applications lean towards skilled occupations.342 Occupations that were most reliant on subclass 457 primary visas between 2005–06 and 2011–12 in the Manufacturing industry were Structural Steel and Welding Trades Workers; Metal Fitters and Machinists; Accountants; Industrial, Mechanical and Production Engineers; and Advertising and Sales Managers. Occupations with the highest average annual growth rates between 2005–06 and 2011–12 were Carpenters and Joiners (27.2 per cent), Accountants (15.9 per cent) and Technical Sales Representatives (11.2 per cent). Manufacturing‑related occupations that were most reliant on skilled migration in 2011–12 were Accountants (7,076), Industrial, Mechanical and Production Engineers (1,583), Metal Fitters and Machinists (1,115), Structural Steel and Welding Trades Workers (951), Bakers and Pastrycooks (828), Carpenters and Joiners (722) and Electricians (622). 340 Ibid., four‑quarter average. 341 Department of Immigration and Border Protection, 2013, Subclass 457 state/territory summary report, 2012–13 to 30 June 2013, Table 1.10, p. 9. Historical data provided to AWPA separately. 342 Ibid., Table 108, p. 7. 148 Manufacturing workforce study | Australian Workforce and Productivity Agency Appendix E Occupational employment numbers Manufacturing employment, 2013 (%), four-quarter average Five-year growth to 2013 (all industries) (%), four-quarter average Projected five-year growth to 2017–18 (all industries) (%) Median full-time earnings per week (all industries), 2012 ($) Average annual earnings growth (all industries), 2007 to 2012 (%) Chief Executives and Managing Directors 7.7 61.4 12.6 37.1 –1.9 1,787 3.6 1112 General Managers 4.9 55.3 8.8 27.6 4.9 1,800 4.6 1311 Advertising and Sales Managers 22.4 131.8 17.0 7.5 17.0 1,700 2.5 1322 Finance Managers 4.9 49.5 9.9 1.3 –1.4 2,000 6.0 1323 Human Resource Managers 2.8 47.0 5.9 2.6 11.9 1,827 4.8 1332 Engineering Managers 4.3 19.7 21.9 27.2 13.3 2,071 5.0 1334 Manufacturers 18.1 20.6 87.9 –20.9 –3.7 1,100 1.9 1335 Production Managers 37.0 57.1 64.9 12.2 1.5 1,426 1.7 1336 Supply and Distribution Managers 5.7 34.2 16.6 19.9 4.1 1,520 2.6 1399 Other Specialist Managers 7.9 47.8 16.5 34.3 24.2 1,500 2.1 1421 Retail Managers 5.3 232.5 2.3 0.5 1.3 984 3.5 1492 Call or Contact Centre and Customer Service Managers 3.2 39.8 8.1 –2.1 24.3 1,500 8.0 Other Hospitality, Retail and Service Managers 2.6 62.2 4.2 19.2 2.6 1,440 4.9 Occupation ANZSCO code 1111 Managers 1499 Professionals 2114 Visual Arts and Crafts Professionals 1.6 7.9 20.1 14.6 –19.0 1,500 n.a. 2211 Accountants 9.5 167.1 5.7 –0.2 12.6 1,400 3.2 Manufacturing workforce study | Australian Workforce and Productivity Agency 149 Appendices Total employment, 2013 (all industries) (’000), four-quarter average Occupational employment numbers, historical and projected growth to 2017–18, and earnings by occupation, (‘000) Manufacturing employment, 2013 (’000), four-quarter average Table 10 Total employment, 2013 (all industries) (’000), four-quarter average Manufacturing employment, 2013 (%), four-quarter average Five-year growth to 2013 (all industries) (%), four-quarter average Projected five-year growth to 2017–18 (all industries) (%) Median full-time earnings per week (all industries), 2012 ($) Average annual earnings growth (all industries), 2007 to 2012 (%) 2.9 56.2 5.1 17.3 10.2 1,380 –0.8 Advertising and Marketing Professionals 5.6 49.2 11.4 15.9 9.8 1,200 0.9 2254 Technical Sales Representatives 7.4 32.7 22.5 15.8 7.9 1,283 3.1 2323 Fashion, Industrial and Jewellery Designers 3.7 7.8 47.3 –9.0 8.9 1,075 –1.3 Graphic and Web Designers, and Illustrators 5.3 53.3 9.9 26.1 13.6 1,100 3.6 2333 Electrical Engineers 3.3 22.8 14.4 49.1 4.1 1,864 4.8 2334 Electronics Engineers 3.4 8.3 40.6 13.8 8.2 1,841 7.8 2335 Industrial, Mechanical and Production Engineers 12.0 34.5 34.8 14.7 1.5 1,610 1.8 2342 Chemists, and Food and Wine Scientists 4.7 9.7 48.8 –10.2 –3.0 1,500 6.1 2613 Software and Applications Programmers 3.9 88.4 4.4 9.4 4.4 1,500 2.1 2247 2251 2324 Occupation Management and Organisation Analysts ANZSCO code Manufacturing employment, 2013 (’000), four-quarter average Table 10 continued Technicians and Trades Workers 3114 Science Technicians 3.2 17.5 18.5 4.9 –2.0 1,057 2.2 3121 Architectural, Building and Surveying Technicians 3.1 56.2 5.5 2.5 2.3 1,500 3.7 Mechanical Engineering Draftspersons and Technicians 2.6 7.1 36.2 17.9 –7.9 1,403 4.1 Other Building and Engineering Technicians 4.1 27.2 15.1 20.7 3.5 1,700 7.2 Motor Mechanics 5.2 95.1 5.4 –8.5 9.2 988 6.0 3125 3129 3212 150 Manufacturing workforce study | Australian Workforce and Productivity Agency Total employment, 2013 (all industries) (’000), four-quarter average Manufacturing employment, 2013 (%), four-quarter average Five-year growth to 2013 (all industries) (%), four-quarter average Projected five-year growth to 2017–18 (all industries) (%) Median full-time earnings per week (all industries), 2012 ($) Average annual earnings growth (all industries), 2007 to 2012 (%) Sheetmetal Trades Workers 7.2 8.9 81.0 38.6 –26.7 850 2.8 3223 Structural Steel and Welding Trades Workers 45.2 80.8 56.0 –3.0 1.6 1,141 4.5 Occupation ANZSCO code 3222 3231 Aircraft Maintenance Engineers 4.6 11.3 40.9 –6.1 2.2 1,100 0.0 3232 Metal Fitters and Machinists 37.0 118.9 31.1 12.5 –3.1 1,500 5.5 3234 Toolmakers and Engineering Patternmakers 5.8 6.6 88.0 8.2 –6.7 1,000 1.0 Vehicle Body Builders and Trimmers 3.1 5.6 55.6 2.7 1.5 1,000 2.1 3311 Bricklayers and Stonemasons 4.8 29.2 16.5 –16.5 13.4 1,000 3.3 3312 Carpenters and Joiners 13.7 130.9 10.4 5.3 10.7 1,025 2.6 3411 Electricians 11.4 138.9 8.2 10.7 2.2 1,300 5.4 3423 Electronics Trades Workers 2.7 31.3 8.7 –15.4 12.8 1,000 3.3 3511 Bakers and Pastrycooks 15.0 22.9 65.7 –13.6 1.5 900 4.2 3921 Binders, Finishers and Screen Printers 4.0 4.8 83.5 –3.9 –17.6 800 0.0 3923 Printers 13.5 15.7 85.8 –11.0 –2.2 980 1.2 3932 Clothing Trades Workers 5.9 8.6 68.9 –6.9 1.5 725 –3.8 3933 Upholsterers 3.7 4.4 84.6 6.9 –3.2 800 5.9 3941 Cabinetmakers 20.7 25.3 81.7 –9.1 1.5 900 2.4 3942 Wood Machinists and Other Wood Trades Workers 2.8 5.3 53.3 –12.7 –0.6 950 9.6 3991 Boat Builders and Shipwrights 4.2 4.9 85.4 –23.2 1.5 1,150 5.9 3992 Chemical, Gas, Petroleum and Power Generation Plant Operators 3.6 8.7 41.4 –7.8 –5.9 2,071 8.1 Jewellers 1.9 3.2 58.7 –32.4 1.5 1,200 4.8 3242 3994 Manufacturing workforce study | Australian Workforce and Productivity Agency 151 Appendices Manufacturing employment, 2013 (’000), four-quarter average Table 10 continued Total employment, 2013 (all industries) (’000), four-quarter average Manufacturing employment, 2013 (%), four-quarter average Five-year growth to 2013 (all industries) (%), four-quarter average Projected five-year growth to 2017–18 (all industries) (%) Median full-time earnings per week (all industries), 2012 ($) Average annual earnings growth (all industries), 2007 to 2012 (%) 2.9 7.5 39.3 48.4 15.6 3,500 34.3 Contract, Program and Project Administrators 6.7 123.6 5.4 45.5 16.4 1,480 3.8 5121 Office Managers 12.2 129.3 9.5 –3.8 12.1 1,100 4.1 5211 Personal Assistants 2.5 55.4 4.5 –0.3 –11.4 1,160 5.2 5212 Secretaries 3.0 65.4 4.5 –38.8 –12.2 1,000 5.9 5311 General Clerks 11.5 215.6 5.4 56.2 –0.6 950 3.5 5321 Keyboard Operators 3.5 64.0 5.5 –38.8 –7.7 950 4.8 5412 Inquiry Clerks 1.7 68.2 2.5 2.9 22.4 966 3.8 5421 Receptionists 6.8 175.8 3.9 2.1 9.7 834 3.9 5511 Accounting Clerks 15.6 146.6 10.6 22.2 7.2 988 4.6 5512 Bookkeepers 6.8 113.4 6.0 –15.1 7.2 900 0.8 5513 Payroll Clerks 4.6 39.7 11.7 10.4 2.1 1,075 3.3 5911 Purchasing and Supply Logistics Clerks 16.5 88.5 18.6 –2.0 8.5 1,100 4.8 5912 Transport and Despatch Clerks 4.6 36.0 12.7 9.2 7.1 1,150 2.8 6113 Sales Representatives 16.6 95.0 17.5 –3.6 8.7 1,200 4.5 6211 Sales Assistants (General) 25.1 522.1 4.8 11.1 8.9 760 3.5 7111 Clay, Concrete, Glass and Stone Processing Machine Operators 2.7 3.1 87.1 –30.6 –12.1 919 –1.1 7112 Industrial Spraypainters 3.6 6.1 59.3 –10.0 8.8 1,400 14.0 7113 Paper and Wood Processing Machine Operators 6.6 7.9 83.8 –26.5 –2.4 965 6.6 Plastics and Rubber Production Machine Operators 8.6 10.2 84.8 –13.4 –19.6 920 1.6 Sewing Machinists 8.6 10.4 82.4 –29.9 –5.0 650 2.3 Occupation Dental Hygienists, Technicians and Therapists ANZSCO code Manufacturing employment, 2013 (’000), four-quarter average Table 10 continued All other occupations 4112 5111 7115 7116 152 Manufacturing workforce study | Australian Workforce and Productivity Agency Total employment, 2013 (all industries) (’000), four-quarter average Manufacturing employment, 2013 (%), four-quarter average Five-year growth to 2013 (all industries) (%), four-quarter average Projected five-year growth to 2017–18 (all industries) (%) Median full-time earnings per week (all industries), 2012 ($) Average annual earnings growth (all industries), 2007 to 2012 (%) Other Machine Operators 4.6 12.6 36.5 –7.3 17.9 1,050 7.6 7121 Crane, Hoist and Lift Operators 3.0 14.6 20.5 1.6 –2.4 1,575 7.4 7123 Engineering Production Systems Workers 19.2 23.6 81.6 –23.5 –2.0 1,200 5.0 7129 Other Stationary Plant Operators 3.8 22.7 16.7 21.9 –4.8 1,367 5.4 7212 Earthmoving Plant Operators 0.9 52.8 1.7 –1.1 9.9 1,550 9.2 7213 Forklift Drivers 17.4 57.3 30.5 –5.5 4.7 1,000 4.6 7321 Delivery Drivers 4.0 45.7 8.7 23.5 7.1 836 3.6 7331 Truck Drivers 9.9 180.3 5.5 3.8 7.5 1,200 3.7 7411 Storepersons 19.4 121.8 16.0 5.1 9.5 900 4.6 8112 Commercial Cleaners 6.4 158.3 4.0 10.8 6.4 800 3.3 8211 Building and Plumbing Labourers 2.2 50.0 4.3 –14.1 12.7 1,000 2.1 8212 Concreters 2.1 36.1 5.7 –3.3 9.2 1,050 –1.9 8217 Structural Steel Construction Workers 1.4 23.8 5.9 12.8 9.2 1,700 7.2 8311 Food and Drink Factory Workers 28.4 31.6 89.8 9.9 2.2 1,058 5.7 8312 Meat Boners and Slicers, and Slaughterers 9.6 10.1 95.2 –26.5 –23.2 800 0.3 Meat, Poultry and Seafood Process Workers 13.0 16.1 81.0 –10.7 –6.4 801 4.3 8321 Packers 23.7 55.0 43.1 –24.4 1.5 800 3.6 8322 Product Assemblers 23.3 29.4 79.3 –35.3 1.5 837 3.6 8391 Metal Engineering Process Workers 10.7 14.6 73.3 –3.0 –21.4 900 –0.7 8392 Plastics and Rubber Factory Workers 3.0 3.2 92.8 –19.6 –5.3 840 2.7 8313 Occupation ANZSCO code 7119 Manufacturing workforce study | Australian Workforce and Productivity Agency 153 Appendices Manufacturing employment, 2013 (’000), four-quarter average Table 10 continued Total employment, 2013 (all industries) (’000), four-quarter average Manufacturing employment, 2013 (%), four-quarter average Five-year growth to 2013 (all industries) (%), four-quarter average Projected five-year growth to 2017–18 (all industries) (%) Median full-time earnings per week (all industries), 2012 ($) Average annual earnings growth (all industries), 2007 to 2012 (%) Product Quality Controllers 5.6 13.1 42.9 –19.3 1.0 1,000 4.4 8394 Timber and Wood Process Workers 4.4 6.0 73.5 –37.7 –51.9 816 4.8 8399 Other Factory Process Workers 4.2 9.9 42.4 –12.7 1.5 910 3.1 8512 Food Trades Assistants 2.3 5.8 39.2 –0.4 –6.6 755 5.4 8911 Freight and Furniture Handlers 2.1 15.7 13.7 –2.1 11.6 930 0.9 8995 Printing Assistants and Table Workers 4.8 5.5 86.5 –31.6 0.5 920 0.4 8999 Other Miscellaneous Labourers 3.5 62.1 5.7 6.2 –7.5 1,000 3.3 Occupation 8393 ANZSCO code Manufacturing employment, 2013 (’000), four-quarter average Table 10 continued Sources: ABS, 2013, Labour force, Australia, detailed, quarterly, cat. no. 6291.0.55.003, custom request (for manufacturing and total employment figures); Department of Education, Employment and Workplace Relations, 2013, Labour Market Information Portal, lmip.gov.au (for employment projections to 2017–18); ABS, 2012, Employee earnings, benefits and trade union membership, cat. no. 6310.0, custom request (for earnings figures). 154 Manufacturing workforce study | Australian Workforce and Productivity Agency Appendix F Replacement demand and projected total job openings to 2025 Table 11 ANZSCO code Replacement demand and projected total job openings to 2025— Long Boom scenario Occupation Total growth (persons) Net replacement estimates (persons) Total job openings (persons) (’000) % (’000) % (’000) % 3223 Structural Steel and Welding Trades Workers 4.2 16.6 21.1 83.4 25.2 100 3232 Metal Fitters and Machinists 22 36.2 38.8 63.8 60.8 100 1335 Production Managers 16.7 49.1 17.3 50.9 34 100 8321 Packers 2.7 8 30.5 92 33.1 100 8322 Product Assemblers 0.4 3.7 11 96.3 11.4 100 8311 Food and Drink Factory Workers 2 12.2 14.1 87.8 16 100 7213 Forklift Drivers 17.1 56.5 13.2 43.5 30.3 100 6211 Sales Assistants (General) 97.7 18.2 438.5 81.8 536.2 100 3941 Cabinetmakers 2.5 17 12.3 83 14.8 100 3511 Bakers and Pastrycooks 6.5 41.5 9.1 58.5 15.6 100 3,889.70 45 4,755.60 55 8,645.30 100 All occupations Manufacturing workforce study | Australian Workforce and Productivity Agency 155 Appendices Tables 11, 12, 13 and 14 show replacement demand and projected total job openings in the top 10 manufacturing occupations under AWPA’s four scenarios (Long Boom, Smart Recovery, Terms of Trade Shock and Ring of Fire). A description of each scenario can be found in Appendix A. Table 12 Replacement demand and projected total job openings to 2025— Smart Recovery scenario ANZSCO code Occupation Total growth (persons) Net replacement estimates (persons) Total job openings (persons) (’000) % (’000) % (’000) % 3223 Structural Steel and Welding Trades Workers 3.8 15.6 20.6 84.4 24.4 100 3232 Metal Fitters and Machinists 16.6 30.5 37.8 69.5 54.4 100 1335 Production Managers 13.8 44.7 17.1 55.3 30.9 100 8321 Packers 2.5 7.6 29.8 92.4 32.3 100 8322 Product Assemblers 0.5 4.2 11 95.8 11.4 100 8311 Food and Drink Factory Workers 2.4 14.7 14.1 85.3 16.5 100 7213 Forklift Drivers 14 52.1 12.9 47.9 26.9 100 6211 Sales Assistants (General) 69.4 13.9 429.9 86.1 499.3 100 3941 Cabinetmakers 2.6 17.4 12.4 82.6 15.1 100 3511 Bakers and Pastrycooks 6.7 42.3 9.1 57.7 15.8 100 2,953.20 39.3 4,559.60 60.7 7,512.90 100 All occupations Table 13 ANZSCO Replacement demand and projected total job openings to 2025— Terms of Trade Shock scenario Occupation Total growth (persons) Net replacement estimates (persons) Total job openings (persons) (’000) % (’000) % (’000) % 3223 Structural Steel and Welding Trades Workers 3.2 13.8 20.3 86.2 23.5 100 3232 Metal Fitters and Machinists 13.4 26.4 37.3 73.6 50.7 100 1335 Production Managers 13.9 44.9 17.1 55.1 31 100 8321 Packers 2.5 7.7 30.1 92.3 32.7 100 8322 Product Assemblers 0.5 4 10.9 96 11.4 100 8311 Food and Drink Factory Workers 2.7 15.8 14.3 84.2 16.9 100 7213 Forklift Drivers 13 50.4 12.8 49.6 25.7 100 6211 Sales Assistants (General) 68.2 13.6 434.8 86.4 502.9 100 3941 Cabinetmakers 2.7 17.7 12.4 82.3 15.1 100 3511 Bakers and Pastrycooks 7 43.2 9.2 56.8 16.2 100 3,080.40 40 4,619.30 60 7,699.60 100 All occupations 156 Manufacturing workforce study | Australian Workforce and Productivity Agency Table 14 ANZSCO code Replacement demand and projected total job openings to 2025— Ring of Fire scenario Occupation Total growth (persons) Net replacement estimates (persons) Total job openings (persons) % (’000) % (’000) % Structural Steel and Welding Trades Workers 3.6 15 20.5 85 24.2 100 3232 Metal Fitters and Machinists 9.9 21.4 36.4 78.6 46.4 100 1335 Production Managers 14.4 45.6 17.2 54.4 31.6 100 8321 Packers 2.8 8.6 30.3 91.4 33.1 100 8322 Product Assemblers 0.9 7.2 11.7 92.8 12.6 100 8311 Food and Drink Factory Workers 4.1 21.4 15 78.6 19 100 7213 Forklift Drivers 10.4 45.2 12.6 54.8 23 100 6211 Sales Assistants (General) 39.2 8.5 419.9 91.5 459.1 100 3941 Cabinetmakers 3.2 19.5 13.3 80.5 16.6 100 3511 Bakers and Pastrycooks 7.6 44.7 9.4 55.3 17 100 1,532.90 26.1 4,338.50 73.9 5,871.40 100 3223 All occupations Source: Deloitte Access Economics, 2012, Economic modelling of skills demand and supply, scenario output— detailed employment results. Net replacement demand by AWPA (2013). Manufacturing workforce study | Australian Workforce and Productivity Agency 157 Appendices (’000) Appendix G Qualification profile of top 30 employing occupations in manufacturing Table 15 shows the qualification profile of the top 30 employing occupations in the Manufacturing industry. A description of ANZSCO skill levels343 is provided after the table. Diploma (%) Certificate III or IV (%) Certificate I or II (%) No post‑school qualifications (%) With post‑school qualifications (%) Skill level (1–5) 3223 Bachelor or above (%) 1 Structural Steel and Welding Trades Workers 1 2 66 1 30 70 3 Occupation (unit group) ANZSCO code Qualification profile of top 30 employing occupations in Manufacturing industry Rank Table 15 2 3232 Metal Fitters and Machinists 2 5 78 0 15 85 3 3 1335 Production Managers 20 12 32 1 35 65 1 4 8321 Packers 8 5 10 2 75 25 5 5 8311 Food and Drink Factory Workers 8 5 19 2 67 33 5 6 6113 Sales Representatives 16 12 23 1 48 52 4 7 7411 Storepersons 5 5 18 2 71 29 4 8 8322 Product Assemblers 7 5 17 2 68 32 5 9 6211 Sales Assistants (General) 6 6 10 2 76 24 5 10 1334 Manufacturers 13 9 33 1 45 55 1 11 7123 Engineering Production Workers 4 5 32 1 58 42 4 12 3941 Cabinetmakers 2 2 67 0 29 71 3 13 7213 Forklift Drivers 2 3 15 2 78 22 4 14 1311 Advertising, Public Relations and Sales Managers 38 14 17 1 30 70 1 343 ABS, 2005, ANZSCO —Australian and New Zealand Standard Classification of Occupations, information paper, cat. no. 1221.0, Appendix 2. 158 Manufacturing workforce study | Australian Workforce and Productivity Agency Bachelor or above (%) Diploma (%) Certificate III or IV (%) Certificate I or II (%) No post‑school qualifications (%) With post‑school qualifications (%) Skill level (1–5) 5311 General Clerks 10 10 15 3 63 37 4 16 5911 Purchasing and Supply Logistics Clerks 16 12 19 2 52 48 4 Occupation (unit group) ANZSCO code 15 17 5511 Accounting Clerks 15 13 19 2 50 50 4 18 8313 Meat, Poultry and Seafood Process Workers 6 3 13 3 75 25 5 19 3511 Bakers and Pastrycooks 6 7 41 1 45 55 3 20 3411 Electricians 2 7 75 0 16 84 3 21 3312 Carpenters and Joiners 2 2 67 0 29 71 3 22 7331 Truck Drivers 1 2 25 1 70 30 4 23 5121 Office Managers 12 13 17 3 55 45 2 24 7110 Machine Operators nfd 6 5 19 1 68 32 4 25 3923 Printers 5 5 60 1 29 71 3 26 2211 Accountants 78 10 3 0 8 92 1 27 2335 Industrial, Mechanical and Production Engineers 66 13 15 0 6 94 1 Metal Engineering Process Workers 3 3 22 1 71 29 5 28 8391 29 8300 Factory Process Workers nfd 6 4 13 1 76 24 4/5 30 7116 Sewing Machinists 4 5 10 1 80 20 4 15 8 30 1 46 54 All manufacturing occupations nfd = not further defined Source: ABS, 2013, 2011 Census of population and housing; ABS, 2013, Labour force, Australia, detailed, quarterly, cat. no. 6291.0.55.003, custom request. Data covers entire Australian workforce, not just manufacturing. Manufacturing workforce study | Australian Workforce and Productivity Agency 159 Appendices Rank Table 15 continued ANZSCO skill levels Skill Level 1 Occupations at Skill Level 1 have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances, relevant experience and/or on‑the‑job training may be required in addition to the formal qualification. Skill Level 2 Occupations at Skill Level 2 have a level of skill commensurate with either a NZ Register diploma or Australian Qualifications Framework (AQF) associate degree, advanced diploma or diploma. At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances, relevant experience and/or on‑the‑job training may be required in addition to the formal qualification. Skill Level 3 Occupations at Skill Level 3 have a level of skill commensurate with one of the following: ➢ NZ Register Level 4 qualification ➢ AQF Certificate IV ➢ AQF Certificate III including at least two years of on‑the‑job training. At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances, relevant experience and/or on‑the‑job training may be required in addition to the formal qualification. Skill Level 4 Occupations at Skill Level 4 have a level of skill commensurate with either a NZ Register Level 2 or 3 qualification or AQF Certificate II or III. At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances, relevant experience may be required in addition to the formal qualification. Skill Level 5 Occupations at Skill Level 5 have a level of skill commensurate with one of the following: ➢ NZ Register Level 1 qualification ➢ AQF Certificate I ➢ compulsory secondary education. For some occupations, a short period of on‑the‑job training may be required in addition to, or instead of, the formal qualification. In some instances, no formal qualification or on‑the‑job training may be required. 160 Manufacturing workforce study | Australian Workforce and Productivity Agency Appendix H Manufacturing-related training packages managed by Manufacturing Skills Australia, ForestWorks, Automotive Skills Australia and Agrifood Skills Australia Type of accreditation Diploma or higher Appendices Level AUM—Automotive Industry Manufacturing FDF— Food Processing Industry FPP— Pulp and Paper Manufacturing Industries LMF— Furnishing LMT—Textiles, Clothing and Footwear MEA— Aeroskills MEM— Metal and Engineering MSA— Manufacturing (includes MCM) MSL— Laboratory Operations (includes PML) MSS— Sustainability PMA— Chemical, Hydrocarbons and Oil Refining PMB— Plastics, Rubber and Cablemaking PMC— Manufactured Mineral Products Certificate IV AUM— Automotive Industry Manufacturing FDF— Food Processing Industry FPP— Pulp and Paper Manufacturing Industries LMF— Furnishing LMT—Textiles, Clothing and Footwear MEA— Aeroskills MEM— Metal and Engineering MSA— Manufacturing (includes MCM) MSL— Laboratory Operations (includes PML) MSS— Sustainability PMA— Chemical, Hydrocarbons and Oil Refining PMB— Plastics, Rubber and Cablemaking PMC— Manufactured Mineral Products Certificate III AUM— Automotive Industry Manufacturing FDF— Food Processing Industry FPP— Pulp and Paper Manufacturing Industries LMF— Furnishing Manufacturing workforce study | Australian Workforce and Productivity Agency 161 Level Type of accreditation LMT—Textiles, Clothing and Footwear MEA— Aeroskills MEM— Metal and Engineering MSA— Manufacturing (includes MCM) MSL— Laboratory Operations (includes PML) MSS— Sustainability PMA— Chemical, Hydrocarbons and Oil Refining PMB— Plastics, Rubber and Cablemaking PMC— Manufactured Mineral Products Certificate II AUM— Automotive Industry Manufacturing FDF— Food Processing Industry FPP— Pulp and Paper Manufacturing Industries LMF— Furnishing LMT—Textiles, Clothing and Footwear MEA— Aeroskills MEM— Metal and Engineering MSA— Manufacturing (includes MCM) MSL— Laboratory Operations (includes PML) MSS— Sustainability PMA— Chemical, Hydrocarbons and Oil Refining PMB— Plastics, Rubber and Cablemaking PMC— Manufactured Mineral Products Certificate I AUM— Automotive Industry Manufacturing FDF— Food Processing Industry FPP— Pulp and Paper Manufacturing Industries LMF— Furnishing LMT—Textiles, Clothing and Footwear MEA— Aeroskills MEM— Metal and Engineering MSA— Manufacturing (includes MCM) MSL— Laboratory Operations (includes PML) MSS— Sustainability PMA— Chemical, Hydrocarbons and Oil Refining PMB— Plastics, Rubber and Cablemaking PMC— Manufactured Mineral Products 162 Manufacturing workforce study | Australian Workforce and Productivity Agency Appendix I Manufacturing workforce study reference group Mr Robin Shreeve (reference group chair) Chief Executive Officer, Australian Workforce and Productivity Agency Appendices Ms Megan Lilly (reference group deputy chair) Director, Education and Training, Australian Industry Group Mr Wayne Achurch Human Resources Manager, BAE Systems Mr Stephen Bolton Senior Adviser, Employment, Education and Training, Australian Chamber of Commerce and Industry Prof Matthew Cuthbertson Deputy Pro Vice‑Chancellor, Research and Innovation, College of Science, Engineering and Health, RMIT University Mr Andrew Dettmer National President, Australian Manufacturing Workers’ Union Dr Michael Green General Manager, Manufacturing Policy, Department of Industry Mr Rod Nelson State Director, Victoria, Enterprise Connect Mr Bob Paton Chief Executive Officer, Manufacturing Skills Australia Manufacturing workforce study | Australian Workforce and Productivity Agency 163 Appendix J Submissions to AWPA’s Manufacturing workforce study Table 16 Submissions to AWPA’s Manufacturing workforce study Organisation 164 1 Bureau Veritas 2 NSW Furniture Design and Manufacturing Industry Training Advisory Body 3 Food, Fibre and Timber Industries Training Council (WA) 4 R.E. 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