Virtual Team Challenge: Spill! Teacher In-Class Curriculum Guide Task Two: Ethics Overview What are Ethics? Students discover that ethics is a consideration not only in business, but in their day-to-day lives. They get an introduction to some of the language and concepts of ethics and social responsibility -- and learn keys to ethical decisionmaking. Consider this situation: Again, you find yourself living in a cave in prehistoric times, collecting berries and bartering them for the other things you need. Objective Students will learn that: An ethical decision is one that upholds principles of ethical action - otherwise known as 'ethical principles'. Some Key Terms from class: 1. Ethics refers to the beliefs, values and morals that dictate how we should behave in certain situations, and in our dayto-day lives. 2. Ethical principles are guidelines or moral standards that serve to guide individual and collective action by incorporating commonly-held morals, values, and beliefs. 3.Morals refer to rules that prescribe what an individual or society feels is 'right' and 'wrong' action. 4.Values refer to ideas about what a society believes to be good, desirable, or attractive. 5.Beliefs are the collection of convictions one accepts as true, actual, or valid. 6.Negative duties, obligations, or rights describe action from which we must refrain. Most ethical duties are negative duties. For example, the obligation not to steal. 7.Positive duties, obligations, or rights describe duties or actions that we are obliged to perform. There are far fewer positive duties than there are negative duties. Portable Skills from the In-Class Handouts: One day, a migrating prehistoric family settles in a nearby cave and decides that it, too, will collect berries. What's more, they brought with them an exciting new invention that has emerged farther along the mountain range where you live: the 'wheel'. You quickly find out that this new invention revolutionizes berry collection - and soon you find that your neighbors are collecting so many berries, it is becoming harder and harder for you to find your own. Furthermore, you are afraid of what over-picking berries may mean to the local wildlife. With less berries, the hunter will catch fewer and fewer animals, which means that there will be fewer sandals and baskets. Your neighbor's relentless pursuit of berries will spell disaster for everyone. So what do you do about it? What should you do about it? As humans started to organize into bigger and bigger communities, they needed ways to ensure that people treated each other, and their environment, in a certain way. They needed a way to let everyone know what 'right' and 'wrong' were in any number of situations. They formed mechanisms to ensure that people in society treated each other in a way everyone agreed was acceptable. Almost 4000 years ago, people started to codify rules for how people are supposed to treat one another into laws. But sometimes, laws aren't enough. For example, what if you have the opportunity to do something you know is wrong, but it's not against the law? Despite eons of evolution of human society, the solution to this problem is sometimes elusive. However, today, we have sets of guidelines and standards that help people know how to behave or act in certain situations. These guidelines and standards about how to behave in one's 'place of living' have evolved for thousands of years - and were given its current name, 'ethics', by ancient Greek theorists. • Who is Affected By Business Decisions? An Introduction to Ethics in Your World Today • Ethics in the Business World: Ethics and Negotiations Tell the students: Most people use the word 'ethics' to describe the beliefs, values and morals that dictate how we should behave in certain situations, and in our day-to-day lives. Stakeholder Theory 1 Virtual Team Challenge: Spill! Teacher In-Class Curriculum Guide Task Two: Ethics It can refer to the way we treat each other, but it can also refer to how members of a profession should go about performing work related tasks. It can also mean the level of responsibility businesses have to their owners, employees, and the people that live in the communities in which they operate. When we make decisions guided by ethics, we may not even know it. We could be subconsciously applying our inner beliefs, values, morals - or, consciously using ethical guidelines. Such 'unspoken' inner beliefs, values, morals - as well as more formal ethical 'guidelines' - are collectively known as Ethical Principles. Ask the students: Have you ever had a situation where you felt that there was no 'right' thing to do? What were your choices? (Hint for the students: What are some examples of opportunities you have had to help other people even though it meant doing something you may not like yourself? Have you helped someone answer homework questions right before class? Did you say yes, because you felt it was the right thing to do? Has anyone ever asked for an answer to a question on an exam? Did you say no, because you feel cheating is wrong?) Tell the students: The decisions you may have made may be examples of ethical principles in action. Ethical principles are guidelines for action that incorporate commonly-held morals, values, and beliefs. You may have decided to behave a certain way based on your beliefs, your morals, or your values without even knowing it. Sometimes, we don't even notice that we are abiding by them because we just 'feel' we have to act in a certain way. Here is an exercise that will help us understand the concept of ethical duties and obligations - and therefore help us apply ethical principles. Ask the students: Who are some of the people or institutions of which you feel that you are a part. Make a list on the blackboard. (Hint for the students: This should be easy: Your school, your class, your family, your town, your religious organization, your part-time job, your country, etc.) Now, ask the students: To which of these people, groups or institutions do you feel you have a responsibility or an obligation? Circle them. (Hint for students: Think about whom you feel indebted towards: Do you feel a responsibility to your parents, guardians or family who feed and clothe you? Or your employer, who gives you steady paycheck? How about your country, which provides us with roads, schools and other services, like fire protection?) Obligations or Duties. Positive obligations or duties refer to things we ought to do. For example, Men have a duty as citizens of the United States to register for the draft by age 18. Negative obligations or duties refer to things we shouldn't do. For example, it is advisable to refrain from stealing from one's employer - or anyone else, for that matter. Tell The Students: Look at the list we just made. We may think of people, groups, and institutions that are circled on that list as parties to which we have ethical responsibilities, obligations, or duties to behave in a certain way. Chances are, when we make most decisions that may affect these people or groups, we know what the 'right' thing to do is. Sometimes, however, the 'right' thing to do is not clear cut. In situations like these, there are ethical principles which may help guide decisions where the answer is not so clear cut. Tell the students: Choose one obligation to one group or institution on the blackboard, and underline it. Now, read aloud the definitions of the moral rights rule, utilitarian rule, and the practical rule: The moral rights principle: This is the principle that states people should be treated as 'autonomous' free humans with basic rights. People's rights and freedom to decide for themselves on decisions affecting their own lives should always be respected. The practical principle: This is the principle that states that people should be comfortable if their actions or behavior guided all future action, or became some sort of universal law. 'Right' decisions are those that one would want others in the same situation to always make. The utilitarian principle: This principle states that people should act in a way that maximizes the positive impact of decisions, and minimizes the harmful impact, for all parties affected by their behavior or decisions. Ask the students: How would the underlined obligation be justified by each rule? (Hint for the Students: Consider the example of the duty to your classmates not to cheat on exams. How would each justify this rule?) The moral rights rule may say that it is unfair to cheat because it does not give everyone taking the exam the same chances at getting an 'A'. The utilitarian rule says that in the long run, people in your school will suffer as your degrees become meaningless when it becomes known that cheating is tolerated. Finally, ask the students: What are some of the responsibilities or obligations you feel you have to these people, groups, or institutions? Make short lists alongside the circled items. The practical rule implies that if everyone cheated on everything, then you probably wouldn't get a fair chance at anything in life. (Hint for students: You can get creative. 'I have a duty to my school and my classmates not to cheat on exams.' Or, 'I have a duty to respect my parents' wishes'. Make as long a list as you can in five minutes.) Tell The Students: Just as you feel you have a responsibility to some of the people, groups, and institutions on the blackboard - these groups and institutions and others have obligations of their own. The decisions that organizations make may affect many people. In your handouts, you are introduced to 'Stakeholder Theory' which examines the people, groups and institutions to which businesses have ethical obligations. Tell the students: Look at the list of obligations, or duties we just made. They are comprised of two kinds of obligations or duties: Positive Obligations or Duties, and Negative 2 Virtual Team Challenge: Spill! Teacher In-Class Curriculum Guide Task Two: Ethics Ethics in New City Tell the Students: Now that we know a bit about ethics, obligations and duties, and ethical principles, are you ready to see how ethical principles are applied in New City? Tell the students: You are about to enter New City and your second task. You will have a new set of decisions to make and goals to pursue, as well as new guidelines to follow, people to talk to, and things to do. Hopefully, you have learned enough about how to navigate New City, because things will now become more difficult. Remember why we are here: to be introduced to the world of business - and ethics is a component. For instance, people have come up to you and asked you for 'advice' on a decision someone they know had to make. What did you decide to do? Looking back, did any of the answers you gave involve ethical principles? For Homework: As you evaluate your tasks during the week, see if you can identify which ones require ethical decisionmaking. Tell the students: While you are helping your client make a specific decision, pay close attention to the characters you interact with. Try to identify which New City residents are asking you to make decisions or perform actions that may involve ethical principles - and how the ethical principles we have learned may apply. Also, record any decisions or suggestions you made when confronted. Did you do the right thing? Why or why not? In-Class Exercise: Ethics in action in New City. CEO video: Log onto the official Virtual Team Challenge website (www.virtualteamchallenge) and listen to your CEO's opening briefing. He will give students important information about their upcoming task. Tell the Students. Remember, as we begin, you start in your team office. Talk to Evelyn and then exit the team office and make your way up to City Hall. After you get your briefing from Will Standon, someone will walk up to you and ask you for a favor. Login, get the game started, and see what he has to say. For the teacher: After students are logged in, they leave the office by clicking on the 'doormat' placed before the sliding glass doors, and turn right to walk towards City Hall. Someone in New City offers students a reward for picking something up for them - but it is an ethical dilemma because it is unclear if they are stealing property - or just retrieving it. You can discuss this with the students. 3 Virtual Team Challenge: Spill! In-game Curriculum Questions Task Two: Ethics 1) Which of the following describes the word ethics? A) Moral standards and guidelines that regulate 'right' and 'wrong' conduct B) Ideas about what an individual feels is 'right' and 'wrong' conduct C) A discipline in philosophy containing several branches, including normative ethics and meta-ethics D) All of the above accurately describe the word ethics. 2) Who coined the word 'ethics'? A) Prehistoric cavemen B) King Hammurabi C) The Ancient Greeks D) Enlightenment thinkers 3) Which of the following best describes ethical principles? A) Inner beliefs, morals, values, that one turns to when making difficult decisions B) Explicit guidelines that people use when deciding which course of action or behavior would be 'the right thing to do' in a given situation C) Codes of personal conduct derived from the Ten Commandments and the Golden Rule that are intended to govern behavior D) All of the above are examples of ethical principles 4) Which of the following is an example of an ethical principle? A) The belief that video games are evil B) The belief that one should always tell the truth C) The belief one should never take 'no' for an answer D) The idea that everyone should be equal in the eyes of the law 5) Which of the following is not an example of an ethical principle? A) The belief that torture is wrong B) The idea that one should always treat others as they'd like to be treated C) The idea that one should always act the same way as would others, given the same circumstances D) The belief that one should always do what is in the best interests of everyone involved 6) Which of the following is an example of a positive duty? A) The obligation to refrain from lying B) The obligation to pay for items, rather than steal them C) The duty to treat one's parents and teachers respectfully D) The duty to never cheat on exams 7) Which of the following is an example of a negative duty or right? A) The obligation to pay taxes B) The obligation to pay for items, rather than steal them C) The obligation to clean one's room and take out the garbage D) These are all negative duties 8) The 'moral rights rule' states that the 'best' decision is one that: A) Does not infringe upon the basic freedoms and rights of those affected B) Grants moral rights to participants making the decision C) Everyone would be morally comfortable with D) These statements all describe the moral rights rule 9) The 'practical rule' states that the 'best' decision is: A) The one most easily achieved B) That which you'd want others in the same situation to always make C) The decision that would meet the least objection D) These statements all describe the 'practical rule' 10) The 'utilitarian rule' states that the 'best' decision is one that: A) Is the most useful B) Does not infringe upon the basic rights of life, liberty and happiness C) Maximizes the benefit, and minimizes costs or harms, for all those involved D) These statements all describe the 'utilitarian rule' 11) Which of the following is not true about ethics? A) Ethics considers moral standards and guidelines that regulate 'right' and 'wrong' conduct B) People use ethics to describe ideas about what an individual feels is 'right' and 'wrong' conduct C) Ethics is a discipline in philosophy containing several branches, including normative ethics and meta-ethics D) All of the above statements about ethics are true 12) What statement is true about negative duties and ethical obligations? A) Negative duties are those which one does not necessarily want to perform B) Negative duties are those that are damaging to the individual C) Negative duties are usually optional D) Negative duties entail that one should refrain from certain actions and behaviors 4
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