SAM BASECARE
Shore Based Maintenance Contracts
Your Ships in Safe Hands
Wärtsilä SAM Electronics
SAM BASECARE
We are Your Competent Partner
Since years we are one of the world’s leading
manufacturers and service suppliers of maritime
electrical and electronic ship systems for
Navigation, Communication, Automation and
Energy and Drives.
We are represented worldwide with own subsidiaries and service partners to ensure a fullrange
support. The trusting relationship with our service
partners enables a high priority of handling the
service requests of our customers.
We provide service in the context of Shore Based
Maintenance - SAM BASECARE - according to
regulation IV/15 of the 1988 GMDSS amendments
to the 1974 SOLAS to ensure a smooth operation
of your GMDSS communication equipment. These
regulations prescribe, that authorized and
technically capable companies shall be assigned
to take care of your GMDSS Systems.
We provide an approved service structure at any
time, round the clock and round the year.
Our Contractual
Commitments
n Issue of the SBM certificate “Declaration
of Shore Based Maintenance” according
to regulation IV/15 of the 1988 GMDSS
amendments to the 1974 SOLAS
n Maintain a 24/7 service hotline including
staff on call duty
n Provision of manpower for organisation
and performance of service
n Stock keeping of functional GMDSS exchange units according to IMO
regulations
n Maintain consignment stocks at
important shipping locations
n Maintain a worldwide network of service
partners
n Organize worldwide service for any
reputable GMDSS equipment
2
The certificate “Declaration of Shore Based
Maintenance” is your access to our worldwide service network.
Declaration of
Shore Based Maintenance
n We are a competent contact for your
problems
n Since many years we have close relations
with our service partners
n We support our service network with
training
n Our service coordinators are well familiar
with the worldwide service locations and
their possibilities for service
n We advance the funds for our service
partners invoices
n We take over all communication costs
in connection with technical clearance
of the case and with the organization
of service
n Each service requested is individually
invoiced to you after completion of
the job
BY VIRTUE OF AN AGREEMENT BETWEEN THE OWNER OR OPERATOR OF THIS
VESSEL AND WÄRTSILÄ SAM ELECTRONICS GMBH THE GMDSS SYSTEMS OF
THIS VESSEL ARE COVERED BY WORLDWIDE SERVICE OF SHORE BASED
MAINTENANCE TO SECURE THE OPERATION AS REQUIRED BY IMO RES.
A.702(17), A.741(18)/10 AND SOLAS IV REGULATION 15.6 AND 7.
Vessel:
"SAM SHOWBOAT"
IMO No.:
999 999 999
Call Sign:
SAM1Z
MMSI-No:
123 456 789
INMARSAT C No: 456 789 123
456 789 124
© Wärtsilä SAM Electronics GmbH · 08/2015
Owner/Operator: Navigation, Communication
c/o Wärtsilä SAM Electronics GmbH
Behringstr. 120
22763 Hamburg
Germany
Contract/Order:
73000000 - SBM
Date of Issue:
2011 - 01 - 01
Valid until:
2012 - 12 - 31
This Certificate is property of
Wärtsilä SAM Electronics GmbH
Behringstrasse 120 . 22763 Hamburg . Germany
Phone: +49 180300 8553 . Fax: +49 180300 8554 . E-Mail: [email protected]
3
SAM BASECARE
Our Tasks / Operating 24/7
Service for our customers, around-the-clock and
worldwide is our objective. In case of need, our
specialists can assist with remote diagnostics
and advice and organizing of service
assignments. With the international network of
service partners we assure quick reaction times
around the world.
Input for Service Requests
Subsidiaries and Participations
Customer Support Center
Phone: +49 180 300 85 53
Fax: +49 180 300 85 54
[email protected]
Germany:
Wärtsilä FUNA International GmbH,
Emden
Requests for Spares
The Spare Parts Team
Phone: +49 40 88 25 21 92
Fax: +49 40 88 25 41 98
[email protected]
Service Contracts
The Contract Team
Phone: +49 40 88 25 25 13
Fax: +49 40 88 25 41 98
[email protected]
Europe:
Wärtsilä SAM Electronics Nederland BV,
Rotterdam, The Netherlands
Wärtsilä Lyngsø Marine A/S,
Hørsholm, Denmark
Wärtsilä APSS srl,
Diano d´Alba, Italy
Wärtsilä Valmarine AS,
Drammen, Norway
Asia:
Wärtsilä SAM Electronics (Taizhou) Co., Ltd.,
Branch Office China, Shanghai /PR China
Wärtsilä Marine Systems Korea Co. Ltd.,
Pusan, Korea
Wärtsilä Singapore Pte Ltd.,
Singapore
For more details of our organisation and our subsidiaries
see our website www.sam-electronics.de.
Wärtsilä SAM Electronics GmbH
Automation, Navigation, Communication
Behringstrasse 120
22763 Hamburg . Germany
Phone: +49 180 300 85 53
Fax
+49 180 300 85 54
[email protected]
www.sam-electronics.de
Printed in Germany • Technical alterations reserved • © Wärtsilä SAM Electronics GmbH • DS 3.062.11/2015
Contacts