PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
HERE’S WHERE YOU ARE
overview
purchase
orders
product
samples
domestic shipping
•
Shipping Authorization Request (SAR)
•
Carton Requirements
•
Packing Requirements
•
Shipment Preparation and Loading
•
Packing Slips
Last updated: 1/4/2016
quality
assurance
product
information
brand packaging
& labeling
import shipping
shipping
compliance
drop ship
•
On-site Inspection and Approval
•
Setting up for Drop Ship
•
Required Documents
•
Fulfillment Options
•
Freight Terms and Freight Booking
•
Drop Ship Data Exchange
•
Carton Requirements
•
•
Non-Receipt Claims (NRC)
Packing Requirements
•
Container Loading
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
TABLE OF CONTENTS
Domestic Shipping
Table of Contents
Purpose and Objectives
Section Nomenclature
Requesting Approval to Ship: The SAR
Requesting Approval to Ship: Freight Terms and Carrier Booking
Carton Requirements: Construction And Dimensions
Carton Requirements: Strength Selection
Carton Requirements: Box Manufacturer’s Certificate (BMC)
Packing Requirements
Shipment Preparation and Loading
Packing Slips
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
PURPOSE & OBJECTIVES
Our Purpose
Though your product may not cross oceans or borders, getting it to HSN on time, intact and in perfect order still
requires a cooperative effort. From the way you pack your cartons, to the way the shipment is recorded and tracked,
each step in the Domestic Shipping process is critical to achieving a timely and cost effective delivery for everyone.
There are three phases to the Domestic Shipping process:
1. Submittal/Approval Phase – includes the completion, submittal, review and approval of your Shipping
Authorization Request form (SAR)
2. Packing/Shipping Phase – includes packing, recording and palletizing
3. Loading your product– onto the truck
This section will guide you through each of these phases and detail the people, processes and policies applicable to each
phase.
How This Section is Set Up
This section is designed to provide an overview of HSN’s Domestic Shipping requirements and recommendations, guide
you through the Domestic Shipping process, and give you an understanding as to how you and your products fit into that
process. There are six subsections, each detailing how we work with you to ensure the entire process goes smoothly:
•
Section Nomenclature: A simple diagram to define key terms used in this section
•
Requesting Approval to Ship: How to request HSN’s formal clearance to ship to HSN’s Fulfillment Centers
and detail on freight terms
•
Carton Requirements: Guidelines for choosing the right construction and strength for the cartons used to
ship your products to HSN
•
Packing Requirements: How to pack your product for effective shipment to HSN and efficient processing
•
Shipment Preparation and Loading: Specifications for shipping the highest density that your product mix
allows to HSN
•
Packing Slips: How to accurately detail all the products shipped on one Purchase Order (PO)
Key Contacts Domestic Shipping Questions
Traffic | [email protected]
B2B Set Up & SAR Questions
Frank Ruotolo| Sr. Manager QA Operations | 727.872.7393 | [email protected]
Packaging | Labeling | Shipping
HSN Stock Photo
Diane Houghton | Coordinator – Partner Shipping Compliance | 727.872.4537 |[email protected]
Labeling | Shipping
Vendor Compliance | [email protected]
General Questions
Last updated: 1/4/2016
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
SECTION NOMENCLATURE
Identifying The Components Discussed in This Section
To properly explain the requirements outlined in this section and to prevent any confusion, it’s necessary to designate
standardized names for each of the shipping and packaging components discussed.
For the purposes of this section, the following terms will apply:
•
SKU – a single style, color or size variant that equates to a selling unit.
•
Re-shipper Carton – a selling unit shipped in the packaging exactly as it will be sent to the customer. These
selling units will not be over-boxed in HSN Fulfillment for shipping to the customer.
•
Master Carton – the grouping of multiple selling units in one master container.
•
Palletized Load – the grouping of cartons being shipped to HSN Fulfillment Centers stretch-wrapped to a
pallet.
•
Pallet – the wood platform upon which the palletized load is set.
•
Floorloaded – Product put directly on the floor of a trailer without pallets
Palletized load
Pallet
Corner Posts
*Please note: The purpose of this Illustration is to define terminology only. Pallet loading patterns, carton configurations and sizes will vary
according to your specific product.
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
REQUESTING APPROVAL TO SHIP: THE SAR
Submittal/Approval Starts with The SAR
Before shipping a product to HSN Fulfillment Centers, we require that a SAR (Shipment Authorization Request) be filled
out in HSN’s Partner Portal. This allows our Logistics Team to review the shipment information and make arrangements
for your products to be received by HSN. For step-by-step instructions on how to fill out a SAR, please go to Appendix C
at the end of this manual
When you are ready to ship your product, complete and submit the SAR form via HSN’s Partner Portal. Included in the
SAR is:
1. The PO number that details the product being shipped
2.
The HSN Fulfillment Center that will receive the shipment (shipping to)
3.
The Partner’s warehouse (shipping from)
4.
Special Handling Instructions
5.
Designated Freight Terms
•
Prepaid – Product is shipped via Partner’s carrier at Partner’s Expense.
•
Collect – Product is shipped via HSN’s carrier and is paid by HSN directly to the carrier
6.
Required Ship Date (RSD) (as detailed in the PO) – the date the product is supposed to be ready to be
picked up by HSN’s carrier
7.
Ready to Ship Date (as provided by the Partner) – Date product is actually ready to be picked up by
HSN’s Carrier
8.
Carton Quantity (re-shipper or master carton) and Pallet Quantity. If Floorloading pallet quantity entered is
“0”.
9.
Total Weight
10. Product Details – item description and style
Once submitted, our Logistics Team will review the SAR; either approve or deny. You will receive an automatic
notification via HSN’s Partner Portal of the approval, or of the steps needed to obtain approval.
Please Remember
You will be given an opportunity to review the SAR in HSN’s Partner Portal before submitting it for approval. Please
take advantage of this opportunity and ensure that each and every piece of information on the SAR is accurate, upto-date and complete. Confirming all information will help ensure that your shipment makes it to our Fulfillment
Centers without delay, issue or added costs.
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
REQUESTING APPROVAL TO SHIP: FREIGHT TERMS AND CARRIER BOOKING
Freight Terms
HSN’s terms for domestic POs is Collect Freight.* Terms. This means that HSN will assign a carrier for pickup and
cover the shipping costs from your warehouse to the HSN Fulfillment Center or Showroom. However, under our
Master Terms you are responsible for your product until delivery at the applicable HSN facility. Allocation for
distribution of your product to the different HSN Fulfillment Centers will be specified on your PO.
*Note: Jewelry POs are typically prepaid. All freight terms are indicated on your PO.
2
west
coast
3
east
coast
1
4
1
2
HSN Fulfillment Center Fontana
3
4
HSN Fulfillment Center Piney Flats
(warehouse 94)
857 Mountain View Dr.
Piney Flats, TN 37686-4913
Last updated: 1/4/2016
HSN Fulfillment Center Roanoke
(App/Acc – warehouse) 93;
1 Avery Row
Roanoke, VA 24012
(Jewelry - warehouse 93) Note: Zip Code Different
1 Avery Row
Roanoke, VA 24157
(warehouse 96)
13423 Santa Ana Ave
Fontana, CA 92337
HSN Showroom
(warehouse 1)
2400 118th Ave No
St. Petersburg, FL 33716
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
CARTON REQUIREMENTS: CONSTRUCTION AND DIMENSIONS
Carton Requirements: Choose The Right Carton
Whether it’s a re-shipper or a master carton, choosing the appropriate corrugated container is the first step in
ensuring your product ships and arrives in perfect condition and that the packaging passes the Package Integrity
Testing as outlined in the Quality Assurance section of this manual.
HSN has established the following requirements to help ensure that the size and construction of your cartons is
appropriate for the product your shipping:
A.
All cartons must be constructed of A-, B-, or C-flute corrugate. E- and F-flute corrugate is not permitted for reshipper or master cartons.
B.
The corrugation of the carton should run vertically (up and down) when the carton is in its intended
shipping/stacking orientation. Additionally, no flaps should be on a side face of the carton while in this
orientation.
C.
Re-shipper cartons should measure no less than 8"L x 5"W x 4.5“H; however, if the width is greater than 6"W,
the minimum height is reduced to 3"H.
D.
Master cartons for all products except Jewelry should measure:
E.
•
no less than 12"L x 12"W x 12"H +/- 2"
•
no more than 23"L x 16"W x 14"H +/- 2"
Master cartons for Jewelry should measure:
•
no less than 8"L x 5"W x 5"H
•
no more than 24"L x 15"W x 13"H
F.
All cartons should be of the appropriate size and shape to the items being shipped. Do not over-pack or underpack cartons.
G.
All re-shipper cartons MUST be of consistent dimensions and weight for each sku.
Last updated: 1/4/2016
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
CARTON REQUIREMENTS: STRENGTH SELECTION
Carton Requirements: Carton Strength
Along with meeting the appropriate construction and dimension standards, HSN also requires that your cartons meet or
exceed specific burst strength and crush strength standards. To determine the appropriate strengths required for your
cartons, please use the following steps:
1.
Weigh the items to be shipped and compare the weight to column A in the table below.
2.
Measure the length, width and height of the re-shipper or master carton. Add these dimensions together
and compare the sum to column B.
3.
Select the appropriate row in the chart where the criteria in both columns A and B are met (the weight and
size calculation are less than the numbers listed in Columns A and B).
4.
Column C identifies the most appropriate Mullen Burst Strength corrugate carton for your product. Column
D identifies the most appropriate Edge Crush Test (ECT) strength corrugate carton for your product.
A
B
C
D
Weight Limit of Box &
Contents (lbs.)
Box Size Limit
L + W + H (in.)
Mullen Burst Strength
(psi.)
Edge Crush Test
(lbs./in. width)
Single-wall Corrugate Cartons
20
40
200
32
30
55
250
44
Double-wall Corrugate Cartons
30
45
200
42
40
60
250
48
60
75
275
51
100
95
350
61
160
115
450
71
>160
135
500
82
These carton strengths are minimum requirements only. Depending on the distribution cycle (i.e. products that
originate overseas), the necessary carton strength may be higher than what is shown in the chart. To further ensure
your packaging meets HSN Package Integrity Standards, you are encouraged to follow the Package Integrity Testing
as outlined in the Quality Assurance section of the manual.
Note: It is the vendor’s responsibility to ensure that their chosen box maker is using the appropriate box strength. The
vendor will be responsible for all stoppage and/or rework fees when damage occurs at the HSN Fulfillment Center due
to insufficient box strength.
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
CARTON REQUIREMENTS: STRENGTH SELECTION (CONT’)
Carton Requirements: Carton Strength (CONT’D)
The following is an example of how to choose the appropriate board strength for your product. In this example, the
packaged product (or master pack) is 20” x 20” x 24” and weighs 37 lbs.
Weigh the items to be shipped and compare the weight to column A in the table below.
Example: 37 lbs. This weight exceeds the allowable limit of the first three rows.
A
B
C
D
Weight Limit of Box &
Contents (lbs.)
Box Size Limit
L + W + H (in.)
Mullen Burst Strength
(psi.)
Edge Crush Test
(lbs./in. width)
Single-wall Corrugate Cartons
20
40
200
32
30
55
250
44
Double-wall Corrugate Cartons
30
45
200
42
40
60
250
48
60
75
275
51
100
95
350
61
160
115
450
71
>160
135
500
82
Measure the length, width and height of the re-shipper or master carton. Add these dimensions together and
compare the sum to column B.
Example: 20 + 20 + 24 = 64; the size exceeds the allowable limit of the first four rows.
A
B
C
D
Weight Limit of Box &
Contents (lbs.)
Box Size Limit
L + W + H (in.)
Mullen Burst Strength
(psi.)
Edge Crush Test
(lbs./in. width)
Single-wall Corrugate Cartons
20
40
200
32
30
55
250
44
Double-wall Corrugate Cartons
30
45
200
42
40
60
250
48
60
75
275
51
100
95
350
61
160
115
450
71
>160
135
500
82
Select the appropriate row in the chart where the criteria in both columns A and B are met.
You should use at least 275 psi burst strength or 51 ECT double-wall corrugate for your carton.
Last updated: 1/4/2016
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
CARTON REQUIREMENTS: BOX MANUFACTURER’S CERTIFICATE (BMC)
Carton Requirements: Box Manufacturer’s Certificate (BMC)
HSN also requires that every corrugate shipping carton has a Box Manufacturer’s Certificate (BMC) printed on the
surface. The BMC is a guarantee of the board strength used in the construction of the carton stated as either a Burst
Strength or Edge Crush Test number. Please contact your corrugate supplier to make certain that every carton has
the stamp. The following are examples of correct BMC labeling:
Note: It is the Partner’s responsibility to ensure that their chosen box maker is using the appropriate box strength. The
Partner will be responsible for all stoppage and/or rework fees when damage occurs at the HSN Fulfillment Center due
to insufficient box strength.
Packaging Guidelines for Various Product Categories
Additional guidance for packaging specific product categories can be found within that product’s quality assurance
manual:
Apparel: https://view.hsn.net/WebDocuments/documents/10_Apparel_QAManual.pdf
Cosmetics: https://view.hsn.net/WebDocuments/documents/13_Cosmetics_QAManual.pdf
Fashion Accessories: https://view.hsn.net/WebDocuments/documents/07_Accessories_QA%20Manual.pdf
Food: https://view.hsn.net/WebDocuments/documents/17_Food_QAManual.pdf
Footwear: https://view.hsn.net/WebDocuments/documents/20_Footwear_QAManual.pdf
Handbags & Luggage: https://view.hsn.net/WebDocuments/documents/23_Handbags_QA%20Manual.pdf
Hardlines: https://view.hsn.net/WebDocuments/documents/26_Hardlines_QAManual.pdf
Jewelry: https://view.hsn.net/WebDocuments/documents/29_Jewelry_QAManual.pdf
Textiles: https://view.hsn.net/WebDocuments/documents/36_Textiles_QAManual.pdf
Last updated: 1/4/2016
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
PACKING REQUIREMENTS
Proper Packing Configuration: Re-shipper Cartons and Master Cartons
To ensure that each selling unit makes it to the HSN Fulfillment Centers in perfect condition, and that your shipment can be
easily identified and processed upon receipt, it is imperative to determine the best packaging configurations for your product
before you start packing the items.
The use and configuration of re-shipper cartons and/or master cartons will depend on the size and consistency of your
specific product. In some cases, it may be necessary to place individual selling units in re-shipper cartons to protect the
product and ensure the product and its original packaging arrives to the customer in perfect condition after shipping from
HSN. In other cases, grouping individual selling units in master cartons is the most effective way of shipping your product to
HSN Fulfillment Centers.
If using re-shipper cartons to package individual selling units, depending on the size of the re-shippers, you may be able to
palletize them without the need to place them into master cartons before palletizing your product. Please use the following
guidelines to determine the appropriate configuration for packing your individual selling units:
•
If your re-shippers are large enough to palletize on their own without damaging the product or the re-shippers in
transit, you are permitted to forgo using a master carton to palletize your shipment
•
If your re-shippers are too small to palletize, please place them into master cartons before palletizing your shipment
•
All re-shipper cartons must be of consistent dimensions and weight for each sku.
Regardless of whether you are using re-shippers or master cartons, it is imperative to label the cartons according to
the guidelines specified in the Brand Packaging and Labeling sections of this manual.
Packing Master Cartons
The following requirements will help ensure that your master cartons are ready for shipment:
1.
Package and label products and re-shipper cartons according to the guidelines specified in the Brand Packaging
and Labeling sections of this manual.
2.
Master cartons must contain single SKUs. Do not include selling units of a different SKU in a master carton.
3.
Master carton quantities must be a minimum of 6 units.
4.
No inner packs are allowed; selling unit SKU must be pickable when the Master Carton is opened—no additional
unpacking to access the SKU should be required.
5.
If there are multiple master cartons under the same SKU, each master carton must contain the same number of
selling units.
6.
As with master cartons, HSN can only have one unit-of-measure (UOM) per pallet/per SKU you provide
us. Changes to your pallet configuration i.e. height-per pallet, cartons-per-pallet, units-per-carton, carton
dimensions, etc. requires prior approval. Otherwise, this could result in rework with the associated rework costs
and VC charges being applied to your account.
7.
If there are not enough units under one SKU to complete the master carton, follow the Master Carton Labeling
requirements in the Labeling section of this manual.
8.
Master cartons should not contain any packaging peanuts.
9.
Master carton’s weight (after packing) must not exceed 70 lbs.
10.
Any master carton with less than a full standard quantity for that SKU must be marked short (see labeling
procedure) and be placed with the label facing out on the top layer of your pallets.
Last updated: 1/4/2016
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
PACKING REQUIREMENTS (CONT’D)
Please Remember
The simplest way to plan the packing of your products so that your master cartons only contain single SKUs, yet
each master carton is fully utilized, is to ensure your entire order quantity is divisible by the number of selling units
that can fit in each of your master cartons.
For example, if you can fit ten selling units in a master carton, an order of 100 selling units would mean that ten
master cartons could be equally filled with ten selling units each and that no loss of space or mixed-SKU cartons
would occur. You will want to determine this amount and discuss any carton case pack limitations with your Buyer
before the PO is issued.
Master carton quantities for all re-orders of a SKU must remain consistent with the master carton quantities of the
very first shipment or original PO of that SKU. We recommend that you keep a record of the first shipment in order
to mirror the configuration for future orders. Any changes in master carton quantities must be coordinated with HSN
prior to shipping a new configuration.
Last updated: 1/4/2016
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
SHIPMENT PREPARATION AND LOADING
Overview
Correctly palletizing and loading your re-shipper and/or master cartons is important. It helps to save time and money, and
ensures that your product makes it safely to its destination without shifting or damage. For this purpose, HSN has specific
guidelines to help you palletize and load your product effectively.
These guidelines are focused on three main goals:
1. Shipping high-density loads – reducing the number of trucks needed to transport the freight
2. Shipping secure loads – reducing the likelihood of damage to your products
3. Shipping highly accessible and organized loads – reducing the amount of time it takes to offload and
process the pallets or products.
Please note that the palletizing requirements outlined in this section do not apply to HSN direct imports or shipments
transported via small-package carriers such as FedEx, UPS, Brinks or others.
It All Starts with The Right Pallet
To ship high-density loads in a secure and accessible manner, you will want the best transport foundation for
your products. The following requirements will help ensure your pallets are ready to carry the load:
•
Pallets must meet Grocery Manufacturers Association (GMA) specifications. GMA pallet specifications can be
found here:
https://www.formrouter.net/supplierperformance@THD/ShippingStandards/Example_PDS_Analysis.pdf
•
Pallets must measure 48"L x 40"W.
•
Pallets must feature four-way entry (forklift/pallet jack slots on all four sides of the pallet).
•
Pallet material must be in good condition (no loose or missing boards, no hanging nails) and of wood type
appropriate for safe transporting of your product.
Keeping SKUs and POs Together on The Same Pallet
HSN requires that you palletize your product so that your re-shipper carton or master carton labels are easily viewed
without having to unload the pallet. This helps ensure convenient tracking and processing and helps prevent products
from being separated or routed to an incorrect location in an HSN Fulfillment Center.
For this purpose, we ask that:
1. Pallets include a single HSN PO/SKU
2. If there are not enough SKUs to fill a single pallet and more than one SKU must be included on the pallet, group
single SKUs together and affix a Mixed SKU Pallet Label as defined in the Labeling section of this manual.
3. If there is not enough quantity under one PO to fill an entire pallet, please refer to the Mixed PO Exception
guidelines in this section of the manual.
Last updated: 1/4/2016
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
SHIPMENT PREPARATION AND LOADING (CONT’D)
Palletizing Product
To maximize truck space, prevent shifting in transport and ensure efficient receiving at the HSN Fulfillment Center,
stacking your re-shipper cartons or master cartons onto the pallets must be done in a carefully planned manner. The
following requirements will help you get the most out of each pallet and trailer:
1. Palletized product should not exceed a maximum weight of 2,000 lbs per pallet(including pallet weight).
2. Palletized product should not exceed a maximum height of 50” (including pallet height).
3. As with master cartons, HSN can only have one unit-of-measure (UOM) per pallet/per SKU you provide
us. Changes to your pallet configuration i.e. height-per pallet, cartons-per-pallet, units-per-carton, carton
dimensions, etc. requires prior approval. Otherwise, this could result in rework with the associated rework costs
and VC charges being applied to your account.
4. Use corner posts to help secure palletized loads prior to wrapping. This will increase stacking strength as well as
aid in a more unitized load. Posts should extend from the top of the pallet platform to the top of the palletized load.
5. Palletized loads must be stretch wrapped using appropriate tension to help ensure stability in transit (see the
illustrations on the following pages)
6. No overhang of product is permitted on any side of the palletized load.
7. Cartons should be stacked so that the corrugation direction runs vertically (up and down).
8. Carton flaps should always be on the top and bottom of the carton when placed on the pallet.
Loading Configuration
Palletized loads must be put in trailers with the narrow width facing toward the side of the truck. This means that,
under normal circumstances, you can place approximately 30 single layer or 60 double-stacked (48"L X 40"W) pallets
on the truck, utilizing the maximum trailer cube. It also assures less load shifting due to gaps between the pallets.
You are also required to double stack your pallets to get the most cube utilization out of your trailer space. Here are
some guidelines to help you do this effectively and securely:
1.
While creating palletized loads, ensure that the corrugate strength of your re-shipper cartons or master cartons
is sufficient to support double stacking in trailers. You can determine the corrugate strength of your cartons by
referencing the Carton Strength pages in this section of the manual.
2.
Use a corrugated support layer between upper and lower levels and on top of upper level to avoid damage and
to distribute the weight.
3.
Double-stacked pallets should be stretch wrapped together whenever possible.
Securing special equipment such as load locks, materials to block and brace pallets or product in the trailer, or any
other devices that may be needed to secure the load, is the responsibility of the shipper. Please request any special
equipment when our carrier contacts you for freight pick-up.
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
SHIPMENT PREPARATION AND LOADING (CONT’D)
Intermodal Shipping
At times you may be informed by APL (our 3PL that arranges your carrier pickups) to have your shipments loaded
onto trailers that will be shipped on a combination of highway and railroad. These are referred to as Intermodal
Shipments (see the illustration later in this section for more info). Preparation of these shipments varies very little from
the preceding guidelines. Please ensure that following steps have been followed :
1.
Loads must be put in trailers with narrow width facing toward the back (see pictures) utilizing the maximum
trailer cube. This means you will be able to place 30 -48” X 40” pallets on the truck. This also assures less
load shifting due to gaps between the pallets.
2.
Loads are securely stretch wrapped to the pallets.
3.
Load locking method of some type to be applied:
•
Stretch wrap the last 2 double stacks of pallets (4 pallets) together to avoid shifting
•
Nail 2 x 4s to the floor behind the last two pallets of your load to avoid load shift in transit
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
SHIPMENT PREPARATION AND LOADING (CONT’D)
Floor Loading
Floor loading is a preferred method to reduce the number of trucks you ship HSN if it makes sense for your product
type and weight of your cartons. Please contact [email protected] to determine viability of this method to
ship to HSN.
Based on your carton sizing and product packaging, floor loading may be the most efficient method for loading our
Purchase Orders on trailers you are preparing for HSN.
Goods on Hanger (GOH)
Our preferred method for shipping apparel items is flat pack in cartons. However, if you must ship GOH, you must load
the trailer/truck in a manner that hangs like SKUs with like SKUs. Failure to load GOH in this manner will subject your
shipment to chargeback assessments.
Mixed PO and/or SKU Exceptions
Although you are required to separate pallets by PO and/or SKU, we recognize that some POs and SKUs do not
always contain enough quantities to fill an entire pallet. In these cases, we will permit mixed POs and/or SKUs on
pallets if the following guidelines are met:
1. All four sides of the mixed pallet should be plainly marked “Mixed Pallet”
2. HSN PO numbers, item numbers (include variants) and quantity of each item must be listed in alpha-numeric
format on the pallet label
For more specific information on labeling requirements for mixed pallets, master cartons and item packaging, please
refer to the Labeling section of this manual.
Note for Partners Shipping Full Trucks Over The Road or Intermodal
It is your responsibility to inspect the trailer that is provided:
1. Assure it is weather tight and acceptable for transit of your goods.
2. Be sure it is free of dirt/grease that could damage your cartons in transit.
3. Check for exposed jagged metal on the floors or walls as this would be cause for a trailer to be unacceptable.
If you feel the trailer is unacceptable, contact our Logistics Provider that arranged the pickup at your location.
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
SHIPMENT PREPARATION AND LOADING (CONT’D)
No Side
Entry
Unacceptable Two-Way Entry
Acceptable Four-Way Entry
Use corner posts to allow more
secure wrapping and load stability
Incorrect
Correct
(Pallet Slats
Perpendicular
to Sides)
(Pallet Slats
Parallel
to Sides)
Note: Loads must be put in the trailers with the
pallets’ narrow width facing toward the back,
utilizing the maximum trailer cube.
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
SHIPMENT PREPARATION AND LOADING (CONT’D)
Last updated: 1/4/2016
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
SHIPMENT PREPARATION AND LOADING (CONT’D)
Last updated: 1/4/2016
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
SHIPMENT PREPARATION AND LOADING (CONT’D)
Unacceptable Cube Utilization
Properly Double Stacked and Side Loaded
(Excessively wide void between pallets)
Logistic
Bars
Holding
Upper Level
Poor Palletization
Acceptable Trailer Loading (with Logistic Posts
(Insufficient Cube and Unsecured Stacking)
Unacceptable Floor Loading
Last updated: 1/4/2016
Acceptable Floor Loading
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
PACKING SLIPS
Recording The Contents of Your Shipment
All shipments must contain a packing slip that accurately details all products included in that shipment. This helps you
track and record your entire shipment, and helps HSN Fulfillment Teams check off exactly what was included when the
shipment is received.
Though specific details will vary according to product categories, there are certain details that must be included on your
slip:
1.
Your Company Name and Address
2.
HSN Fulfillment Center and Address
3.
PO Number
4.
Date of Shipment
5.
Vendor Style Number
6.
Description
7.
Quantity
8.
Size and/or Color
9.
HSN’s Item Number or UPC (including variants)
10.
Carton Number
From: Partner’s Address
1
PO Number: XXXXXX
3
Vendor
Style Number
5
Last updated: 1/4/2016
Description
6
Packing List
Quantity
7
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2
To: HSN Fulfillment Center
Address
4
Date:
Size and/or Color
Item
Number/UPC
8
9
(including variants
& UPC if appl)
Carton
Number
10
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
PACKING SLIPS (CONT’D)
Packing Slip Placement on Products
Where you place the packing slip will depend upon the product category. Please use the following guidelines to
determine the best placement.
Jewelry and Other Small Package Shipments
•
The packing list must be placed in the number #1 of the shipment.
•
The carton must be clearly marked with “PACKING LIST ENCLOSED”.
Packing Slip Placement on for Truckload (TL) and Less Than Truck Load (LTL)
•
On truck load (TL) shipments all packing lists must be in the number #1 cartons of each Purchase Order
as well as a complete set of packing lists for all POs on the load visible at the rear of the trailer.
•
On less than truckload shipments (LTL) all packing lists must be in the number #1 carton clearly marked
“PACKING LIST ENCLOSED”.
Last updated: 1/4/2016
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