SWIFT Resilience
Harry Newman
Director
FIN & Messaging Services
ECB_resilience_20070411_v1.ppt
Slide 1
SWIFT: Built-in resilience
Managed and fully redundant networks
Multiple operating and customer support centres
on different continents
BCP plans across all operations, tested and audited
People culture: ‘Failure is not an option’
Local connectivity
Networks
Access
networks
Operating centres
SWIFT’s
backbone
network
Customer
Global resilience policy
ECB_resilience_20070411_v1.ppt
Slide 2
Customer OPCs
SWIFT OPC resilience
Networks
Access
networks
SWIFT OPCs
SWIFT’s
backbone
network
Layer 1
Day to day resiliency. Multiple connections,
protected sites, built in backup within Operating Centres
Layer 2
Intercontinental backup in the
unlikely event layer 1 fails
Layer 3
Disaster Recovery Capability
for the extreme case where layer 2 is not enough
ECB_resilience_20070411_v1.ppt
Slide 3
SWIFT crisis co-ordination and communication
group – SC3
Lead
Overseer
COMMAND
CENTRE
EURO
SC3
SECRETARIAT
US DOLLAR
JAPANESE
YEN
SC3
Updates
SWIFT OPS
UK POUND
SWISS
FRANC
The SC3’s mission is to promote operational order in the
financial community in the extreme circumstance of a total
SWIFT outage, while SWIFT is busy restoring services.
ECB_resilience_20070411_v1.ppt
Slide 4
Resilient IP network
Multi-vendor IP network managed by SWIFT
Risk spread across multiple network partners
(AT&T, COLT, Equant, BT-Infonet)
Dynamic routing across networks
High diversification down to physical infrastructure
High security and high reliability
Global reach
24x7 monitoring
ECB_resilience_20070411_v1.ppt
Customers should use
multiple network
partners when available
Slide 5
Customer OPCs
Networks
Access
networks
Customer resilience
SWIFT OPCs
SWIFT’s
backbone
network
SWIFTSupport Enhanced for 108 Critical Customers
sending 75% of global traffic on SWIFTNet
9 Mandate highest customer resilience
9 Service managers perform system
and process health-checks
9 Command centre handles crisis and
enforces post-incident improvement
actions
Dual sites
Single leased lines
Single site
Inc
ECB_resilience_20070411_v1.ppt
e
s
a
re
us
c
d
Dual sites
and components
Dual sites, components
and Network Partners
SWIFT’s
backbone
network
r re
e
tom
e
c
n
si l i e
SWIFT’s
backbone
network
Slide 6
Customer support through swift.com
e-ordering
Operational
status
Case tracking
Download centre
Documentation
Billing
information
ECB_resilience_20070411_v1.ppt
Slide 7
A never-ending journey
Constantly
Customer
increasing central resilience
and Partner programmes reduce risk
Never
stop looking: the complacent fail, only
the paranoid survive
"Our vision is to be the lowest risk,
highest resilience infrastructure for
global financial messaging.”
— Leonard H. Schrank, CEO, SWIFT
ECB_resilience_20070411_v1.ppt
Slide 8