OECD/KOREA Policy Centre
87 Hoegiro Dongdaemun, Seoul 130-868 Korea
Tel : +82 (0)2 3299 1086/ Fax : +82 (0)2 3299 1095
.
Better Service through
Open Government
and Innovative Policies
The 6th Multi-country Study Mission
on Public Governance
26-28 October 2011
President Hotel, Seoul, Republic of Korea
Key Organizer of the Study Mission 2011
Claire Hyungjung Kim
Tel : +82 (0) 2 3299 1086
Mobile : +82 (0)10 5207 8580
Email : [email protected]
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A. AGENDA
[DAY 1] 26 October
08:30
Registration
Opening Session
Opening Remarks
- Jae Kyoon Kim, Director-General, OECD-KPC
Congratulatory Remarks
- Jón R. Blöndal, Head of Division, OECD
09:00-10:00
Program Orientation
- Functions of the OECD-KPC
- Presentation of the Program
- Introduction of Participants
Group Photo
Session 1
Strengthening Open Government
Moderator
- Vijay Parmar, UN Project on Governance
10:00-12:00
Resource Speaker
- M. Jae Moon, Yonsei University, Korea
Country paper presentation and discussion
1. Mohammed Taqiuddin, India
2. Muhammad Taufiq, Indonesia
12:00-13:30
Lunch
Session 2
14:00-14:20
Briefing on MOPAS
(Ministry of Public Administration and Security)
Increasing Online Citizen Engagement for Better
Service Delivery
14:20-16:20
Resource speaker/Moderator
- Jiwoong Yoon, Kyunghee University, Korea
Country paper presentation and discussion
1. Mohammad Kibria Chowdhury, Bangladesh
2. Seok Tae Lee, MOPAS, Korea
3. Hung Ngoc Le, Vietnam
19:30-21:30
Gala Dinner
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Venue:
MOPAS
Conference
Room
[DAY 2] 27 October
Session 3-1
Fostering Innovation in Public Service Delivery
Resource speaker/Moderator
- Edwin Lau, OECD HQ
9:00-11:00
11:00-11:10
Country paper presentation and discussion
1. Lyna Neang, Cambodia
2. Lexman Thapa, Nepal
3. Wiriya Netoi, Thailand
Coffee Break
Session 3-2
Fostering Innovation in Public Service Delivery
Moderator
- Edwin Lau, OECD HQ
11:10-13:10
Country paper presentation and discussion
1. Mazlan Yusoff, Malaysia
2. Phonethida Saysyda, Lao PDR
3. Pathmajina Siriwardana, Sri Lanka
4. Muhammad Asif, Pakistan
13:10-14:30
Lunch
Session 4
Implementing Innovative Policies for Green and
Sustainable Growth
14:30-16:30
16:30-17:00
Resource speaker/Moderator
Miyon Lee, Presidential Committee on Green
Growth, Korea
Country paper presentation and discussion
1. Zolzaya Dorjtsoo, Mongolia
2. Jacinto da Costa, Timor-Leste
Coffee Break
Closing Session
17:00-17:30
Summary and Conclusion
- Jón R. Blöndal, Head of Division, OECD
18:00-20:30
Closing Remarks
Dinner
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[DAY 3] 28 October
Study Visit
10:00-12:00
Seoul Metropolitan Rapid Transit Corporation
12:00-13:30
Lunch
13:30-
City Tour
<Notes>
1. Mission Structure: The resource speaker/moderator will first provide presentation (about 30 min)
on the subject to introduce concepts, trends, key issues and some best practices from the OECD
counts. Following on the presentation, we will have a Q&A session.
Then we would like to ask three or four participants to present on their good practices based on their
paper (about 10 min) at each session.
During the last half hour, all participants will engage in further discussion.
2. Session 1: Strengthening Open Government
The OECD has defined open government as “the transparency of government actions, the
accessibility of government services and information, and the responsiveness of government to new
ideas, demands and needs”1. However, more attention has been paid on the practice and impact of
open government rather than the institutions and rules thanks to the growing roles of social
networks and pervasive use of ICT in a society. Recently the OECD has re-defined that “open
government is about how government can work with society and individuals to co-create public
value.” In this session, we will explore how governments interact with citizens and the society to
better respond to their demands and needs in their policy making.
3. Session 2: Increasing Online Citizen Engagement for Better Service Delivery
The term, “co-production” is used to describe developments to directly engage citizens in the
planning and delivery of public services2. By engaging citizens in policy making, governments can
better meet the demands and needs of citizens and be more responsive to changes, while also saving
costs. ICT is a tool for increasing citizen engagement. The improvement of ICT contributes to
diversifying channels to interact with citizens and government, such as social network services. In
this session, we will discuss on how to properly use to engage more citizens for better service
delivery, and share good practices, challenges and lessons learned.
4. Session 3: Fostering Innovation in Public Service Delivery
Global challenges governments face have become more diverse and increasing. These include
climate change, economic crisis, ageing population, migration, poverty and inequalities, and health
problems. In this era, more innovative policies should be designed and implemented in public
administration for better services, transforming governments. However, governments are not able
to singlehandedly tackle these problems. In this session, we will discuss on not only how to foster
innovation in public sector for better service delivery,
but also how to engage citizens in changing
policy environments.
1
2
OECD (2005), “Open Government” in Modernising Government: The Way Forward.
OECD (2009), “Innovation in Public Services: Working Together with Citizens for Better Outcomes”.
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5. Session 4: Implementing Innovative Policies for Green and Sustainable Growth
The OECD defines green growth as “fostering economic growth and development while ensuring
that natural assets continue to provide the resources and environmental services on which our wellbeing relies”. Delaying action to tackle environmental challenges such as climate change, energy
crisis and depletion of resources would be costly. So, it is crucial that natural resources as an asset
should be effectively and efficiently managed by governments. In this session, we will consider how
to implement and mainstream green and sustainable growth strategies in traditional public
management and to garner international cooperation in this area.
B. LIST OF PARTICIPANTS
No
Country
1
Bangladesh
2
Cambodia
Name
Mohammad Shamshul
Kibria Chowdhury
Lyna Neang
Position
3
Cambodia
Chhay Kim Sothy
4
India
Mohammed Taqiuddin
5
Indonesia
Muhammad Taufiq
6
Korea
Seok Tae Lee
7
Lao PDR
Phonethida Lou Saysida
8
Malaysia
Mazlan Yusoff
Deputy Head of
International Cooperation
Division
Deputy Director General
9
Malaysia
Nurulaina Nadzeri
Assistant Director
10
Mongolia
Zolzaya Dorjtsoo
Officer
11
Nepal
Laxman Bikram Thapa
Section Officer
12
Pakistan
Sheikh Muhammad Asif
Deputy Secretary
13
Sri Lanka
Pathmajina Siriwardana
Additional Secretary
(Public Administration)
14
Thailand
Wiriya Netnoi
15
TimorLeste
Jacinto da Costa
16
Viet Nam
Hung Ngoc Le
Senior Expert Chair
17
Viet Nam
Kim Van Chinh
Associate Professor
Deputy Secretary
Organisation
Ministry of Public
Administration
Deputy Secretary General
The Office of the Council of
Ministers
Deputy Executive Director
Vice Dean of Academic
Affairs
Centre for Good Governance
National Institute of Public
Administration
Ministry of Public
Administration and Security
Deputy Head
Director of Change
Management Group 1
Chief of Department of
Inspection at the Office of
General Inspector
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Ministry of Home Affairs
Malaysian Administrative
Modernisation and Management
Planning Unit(MAMPU)
National Development and
Innovation Committee
Ministry Of General
Administration
Establishment Division
Ministry of Public
Administration and Home
Affairs
Office of the Public Sector
Development Commission
Ministry of State Administration
and Territorial Management
Ho Chi Minh National Academy
of Politics and Public
Administration
C. STUDY VISIT PROGRAM
You are all invited to this study visit program on 28th October 2011. We will gather at the lobby of
the Hotel President at 9:00 a.m. If you cannot make it to this program, please inform us beforehand.
28 October 2011
9:00
Gather at the hotel lobby
10:00-12:00
Seoul Metropolitan Rapid Transit Corporation
- Briefing and a tour to the Corporation
12:30-13:30
Lunch (mini buffet)
14:10-15:40
National Museum of Korea
16:40-17:40
Han River (“hangang”) Cruise Tour (1 hour)
18:3020:00
Dinner (Korea cuisine) @ Insadong
20:30-21:30
Seoul N Tower
22:00
Hotel President
D. ADMINISTRATIVE ARRANGEMENTS
1. Meeting Venue
Mozart Hall (31st floor), Hotel President, Seoul
Address: 188-3 Euljiro il-ga, Jung-gu, Seoul City, Republic of Korea
Tel: +82 (0)2 753 3131, Website: www.hotelpresident.co.kr
26th October 2011 (Only for Session 2)
MOPAS Video Conference Room (19F), Ministry of Public Administration and
Security
Address: 209 Sejong-daero(Sejong-ro), Jongno-gu, Seoul, Republic of Korea
Website:
http://www.mopas.go.kr/gpms/ns/mogaha/user/nolayout/main/english/userEngMainDisplay.action
2. Accommodation
You will stay at the Hotel President in Seoul from 25th to 29th October 2011 during this mission.
Your room has been reserved with your name. You can check in from 2:00 p.m., and should check
out by noon. For those who arrive earlier than the check-in time, we are sorry that early check-in is
not possible due to its occupation. The hotel staff will assist you to check in as soon as possible.
Check-in
14:00 Check-out
12:00
President Hotel
Address: 188-3 Euljiro il-ga, Jung-gu, Seoul, Korea
Website: http://www.hotelpresident.co.kr/korean/
Mr. Sangho Lee
Tel: +82 (0)2 753 3130, Cell: +82 (0)10 3782 5844 Fax: +82 (0)2 779 7111
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3. Transport (Airport-Hotel)
We will receive you at the airport. There are six gates (A through F) at the Incheon airport. Please
check your gate number before you exit. From there, please find a person holding a placard marked
with your name. Just in case you can’t, please call at 032. 743. 7911 (office). You can use a phone at
an information desk without charge.
☞ For details, please refer to the Incheon Airport Guidelines attached.
For your return, we will provide KAL limousine bus tickets from the hotel to the airport at the
registration desk. Please do not forget to get the ticket in advance. The limousine bus runs from the
Lotte Hotel. Please see the map for the direction.
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4. Meals
Breakfast will be served at the hotel. The other meals will be offered during the official seminar
dates as follows. Upon your request, vegetarian food will be separately served as well.
Date
26
October
27
October
Type
Food
Venue
Transport
Lunch
Buffet
Mozart Hall (31F),
Hotel President
-
Dinner
Western Style
Walkerhill Theater
Walker Hill Hotel
tel. +82 (0)2 455 5000
Shuttle Bus to the
Hotel
Lunch
Buffet
Coral Hall (18F),
Hotel President
-
Dinner
Buffet
Top cloud
Jong-no Tower (33F)
tel. +82 (0)2 2230 3000
15 minute walking
distance
Lunch
Buffet
Seven Springs @Jong-no
tel. +82 (0)2 2122 2670
Shuttle Bus
Dinner
Korean cuisine
Chon @Insadong
tel. +82 (0)2 720 4888
Shuttle Bus
28
October
E. GENERAL INFORMATION
About Korea - Welcome to Seoul, Korea
Korea, traditionally known as the “Land of the Morning Calm,” is today
a modern, bustling hub of Northeast Asia. As one of the oldest
countries in the world, Korea has its own distinctive language, culture,
and history spanning well over 5,000 years. Korea will provide you
with the opportunity to feel a distinct scent of oriental tradition. Seoul,
the capital of Korea, is also one of the world’s most fascinating cities.
Seoul is not only the center of culture, education, politics, and
economics but also has numerous ancient relics and sites. Seoul offers
you a great chance to experience Korea’s unique 5,000-year history
and modern facilities at the same time. For more information on Korea,
please visit the Korea National Tourism Organization’s website.
(www.knto.or.kr)
Weather
Korea has distinct four seasons; spring, summer, fall, and winter. The annual average temperature is
usually 13℃ ~ 14℃ in the southern and western coastal regions. Annual precipitation is generally
1,290mm. In October, it is a beginning of fall. The highest temperature is about 18 Celsius degree
and the lowest is about 9 Celsius degree from 25-28 October 2011. At the end of October, during
our seminar from the 26th to the 28th, the daily temperature range will be somewhat significant. So
please bring long sleeves and a light jacket.
For details, click here, http://worldweather.wmo.int/095/c00231.htm
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☞ Seoul Weather (23 Oct. through 30 Oct.)
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Electrical System
Outlets for 220 volts 60 cycle are dominant. Always check the power supply before using your
equipment.
Currency Exchange
The Korean currency unit is the WON (indicated ￦). Bank notes are ￦50,000, ￦10,000,
￦5,000, 1,000 bills and coin denominations are ￦500, ￦100, ￦50, ￦10. One US dollar is
about ￦1,145 as of 13 October 2011. Money can be exchanged at Incheon/Gimpo Airports,
banks, and hotels.
Credit Card
Most restaurants, hotels and shops accept credit cards. You may not be able use credit cards at small
businesses and in rural areas. You may also want to check whether your credit card is accepted or
not by looking at door signs. Visa and Master are most common ones you can find.
Insurance
The OECD/KOREA Policy Centre will accept no liability for personal injuries sustained by or for loss
or damage to property belonging to participants, either during or as a result of the Study Mission It
is, therefore, recommended that participants arrange their own personal health, accident and travel
insurance.
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