Issue 19
@vvrmc
“Alright Mr. DeMille, I’m
Ready for My Close-up”
Directors, Doctors and Senior Staff were all asked
to pose for the camera this week. Professional
photographers and a make-up artist were on
hand to make certain the photos are excellent.
Why is this important? The photos we use
identify VVRMC staff to the community. We
need to put our best faces forward to show the
people we serve we are professional, caring, high
quality, good looking people ready and able to
provide the very best healthcare possible.
July 18, 2016
The Importance
of Appearance
Quality, service and technology are all words
we’ve been hearing at VVRMC recently. We all
know quality care with an emphasis on
communication increases patient satisfaction
and makes our jobs easier. No one would
question service is an important element in
our success and up-to-date technology is one
of the keys to providing outstanding health
care. However, some of us aren’t 100% on
board with the painting and remodeling
taking place. But here is why it is important.
When you do a Google search on “How
important is a facility’s appearance to
Americans,” 144,ooo,000 results come up. And
guess what? Appearance is very important. We
live in a society where just about everything is
judged by how it looks: people, cars,
packaging, buildings. It is a visceral response.
You look and you feel something. You get a
good emotional response when you see
something that is pleasing to your eye.
Recently, there was a video published on
Facebook A group of sociologists conducted an
experiment. They got a 6 year old actress. First,
they dressed her up in nice clothes, fixed her
hair and made her adorable. They sent her out
in public and asked her to act like she needed
help. She immediately got numerous offers of
assistance.
Then they took the same little girl and
dressed her in ragged, dirty clothes. They sent
her out again. People not only didn’t help her
they were so cruel the experiment had to be
stopped. The actress was crying and too upset
to continue.
The repairs and face lift happening at
VVRMC are minor. The cost is minimal and in
no way effects employee pay. But the returns
will be big. After all, appearance does matter.
Rhonda Crawford, COO
d
a
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G
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!
r
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e
e
r
W e He
r
’
u
Yo
Laura Guttierrez,
EVS Dept.
Clarissa Dillard,
Radiology Dept.
Maria Medrano,
EVS Dept.
Maria Valdez,
Laundry
John Vasquez, Admitting/
Phlebotomist Clinic
Maria Dolores
Fuentes, EVS Dept.
Minerva Acosta,
Dietary Director
Alejandro Castillo,
RN, ER Dept.
STAR OF THE
MONTH
Annette Welch
Annette is a very dedicated, responsible individual who is always going above
and beyond for patients, family and friends. She is very hard working and often asks others if they need help. She never says “no” and is always taking on
new projects and extra work to make sure the job gets done. She works well and
efficiently, is a team player and cares for both patients and co-workers. She has
been part of the VVRMC family since 1997 as a Credentialing Specialist. We are
thankful to have her on our team and VVRMC would be lost without her.
PEOPLE
July Winner- VVRMC Health Clinic
Robert Vasquez, Maintenance Aide
Robert is always polite, courteous, respectful and always
with a positive attitude. He is prompt, efficient and
follows through. He is always willing to do things not
in his job description. Robert is very dependable, reliable
and is a huge asset to the company.
Clinic Starts
Thumbs Up Awards
VVRMC Health Clinic recognizes Rosa Mendoza, Billing & Accounts
Clerk, for a job well done!
Patient Ms. Fernandez called regarding 3 bills and she contacted Mr. Blottin on Base. He instructed
the patient to call our office and speak to Rosa. Mr. Blottin stated to Ms. Fernandez that Rosa is
very helpful and knowledgeable.
After the patient spoke with Rosa she requested to speak with her supervisor. Ms. Fernandez
wanted to report that Rosa was exactly what Mr. Blottin had told her. Rosa was very helpful, very
nice and very knowledgeable. Patient stated she didn’t have to go into detail with Rosa because it
seemed that Rosa had all her account information in front of her.
Rosa received a pin “Thanks
for all you do!”
Our Med Surg department surprised
Dr. Manning with a
birthday celebration.
Happy Birthday Dr. Manning!!!
AND MANY MORE!
Minerva Acosta
Director for Food and Nutrition Services
Minerva Acosta, Food and Nutrition Services Director joined Val Verde Regional Medical
Center July 11, 2016. Ms. Acosta has 25 plus years of food and nutrition services
management experience. Ms. Acosta bring her healthcare food and nutrition services
experience from Brownwood, a 188 bed hospital in Brownwood, Texas, Texas
Health- Harris Methodist Hospital, a 900 bed Flag ship hospital in Fort Worth, Texas and
HCA- Rio Grande Regional Hospital, a 300 bed hospital in McAllen, Texas. Ms. Acosta has
both not for profit and for profit experience in Food and Nutrition Services. Her extensive
well rounded experience covers hospitals, schools, and head-start, community and federal
funded food and nutrition service programs. Acosta earned her Bachelors of Science in
Dietetics from the University of Texas Pan American and is a member of the Academy of
Nutrition and Dietetics and the Texas Academy of Nutrition and Dietetics.
Krystal Antu
Registered Dietitian, Assistant Director of
Food Services
Krystal has been a member of the VVRMC family since 2012. She received her Nutrition
and Dietetics degree from Abilene Christian University with a minor in Bible, Missions and
Ministry. She then pursued her Dietetic Internship and landed an invitation to complete it
thru Marywood University in a distance education program completing her clinical,
community and food service rotations at the various Methodist Hospitals in San Antonio.
Krystal was born and raised in Del Rio and has always been eager to serve her community
since completing her educational requirements. She is married to another VVRMC family
member, Christopher Antu, Firefighter-Paramedic and they recently had their first
child, Heidi Kate.
Big Thanks to the
Surgical Team
Kudos Surgery!
We want to thank you all for your great work. You all make John
John’s surgery as comfortable for him as you could. Everyone
was great.
Thank you,
Schmidt Family
Educating Patient Brings
Abundant Rewards
Diana Morales, RN and Dr. Shafui were dealing with a very ill
patient. She was critically ill, couldn’t walk, had lost a lot of
quality of life and plain felt awful. Dialysis treatment would
make her feel better but she was resistant. Dr. Shafui tried to
consult with her and convince her to take the life saving treatment. It didn’t work.
“I went in and just talked to her,” said Diana, “I educated her
and explained in language she could understand and really hear
that dialysis was the best medical option for her.” With twelve
years of experience Diana must have been persuasive because
the patient agreed to the treatment.
“I came out and told Dr. Shafui the patient agreed to the dialysis,” continues Diana,
“He was so thankful and very impressed. He told me he didn’t
know what I did but whatever it was, it was great.”
A week or so later Diana saw the patient’s husband. He ran up
to her and hugged her. “I love you,” he said. His wife was doing
much better. She was up and walking and the quality of her life
had greatly improved.
Great work Diana!
Xochy Hurtado Granted
High Honor by LAFB
Pictured left to right are Past Medical Group Commander, Colonel Patronis;
Xochy Hurtado, CEO; Colonel Cardon, Medical Group Commander; and
LAFB Wing Commander, Colonel Shank.
Xochy Hurtado has been nominated by Colonel Partonis as
Honorary Medical Group Commander. This is a huge honor
being shown to our CEO and emphasizes her dedication to a
partnership in caring with the Laughlin Air Force Base.
Xochy will now be included in all internal meetings and will be
able to get an insider’s perspective on what Laughin Air Force
Leadership contributes to the base and the community.
ENGAGMENT SURVEY
RESULTS ARE IN!
The engagement survey results are in and the Senior Leadership
Team (SLT) has begun the process of reviewing your feedback and
identifying focus areas for improvement.
In addition, directors have received departmental results and will
be conducting feedback sessions with their teams between July 25th
and August 15th.
The SLT has identified four (4) focus area and will be developing
actions plans for each key area:
Leadership
Voice
Rewards
Safety and Security
The first action plan is around VOICE. We want employees to be
heard so we have created [email protected]. Employees are
encouraged to use this email address to ask questions, share
concerns, provide feedback, make suggestions, submit compliments,
etc. The emails go directly to the CEO, Xochy Hurtado, and the
VP of HR, Carlos Torres for review. Within five (5) business days
a member of SLT will respond directly to you. We will keep a data
base of the emails, track responses and outcomes. On a regular
bases we will share the actions taken with VVRMC employees.
[email protected] along with Town Hall meetings, the CEO
Breakfast, Employee Rounding and the Engagement Survey are the
multiple ways for employees to be heard. Your voice is
important and we will continue creating avenues for every
employee to be heard.
[email protected]
This email address is designed for employees to share
thoughts, suggestions, concerns, and/or positive
feedback. A member of the Senior Leadership Team will
respond with 5 business days.
Your voice is IMPORTANT!
2016
1
The Employee Assistance Program is a
FREE benefit offered to all employees.
Following is the July newsletter;
Using Active Listening to Diffuse
Anger, Investing in Workplace
Relationships and Stress Management.
Please take time to read the newsletter.
It may prove helpful.
Interlink
JULY
2016
A monthly newsletter published by Interface EAP
Using Active Listening Skills to Defuse Anger
I
ntense emotions together with a perceived loss
of control could trigger acts of aggression,
(nonverbal, verbal, or physical).
A
communication technique called “active listening”
can help the individual to regain control of their
own emotions and behavior and decrease the risk of
a more violent incident.
First Steps:
 Maintain your own control. Stay centered.
Breathe slowly and evenly. Lower your voice.
 Stay calm, caring, attentive, and concerned.
Act professionally.
 Ask questions but do not be judgmental. Seek
to understand what the person is feeling or
wanting behind the angry behavior.
Active Listening Tips:
 Introduce yourself, let them know why you are
there, and ask how you can help. The earlier
you can engage a person in conversation, the
more likely they can regain control.
 Focus on the speaker. Ask permission to use
their first name.
 Stay objective. Do not react to what is being
said. And do not take their words personally.
 Listen attentively without planning your next
statement as you are listening. Do not try to
problem solve.
 Minimize distractions.
 Listen for key words the person is saying.
Encouraging:
Use your language and body sincerely to encourage
the person’s train of thought. Use phrases like:
 “I see…….”
 “Hmmm” or “mm hmm”
 “Uh huh” or “I understand”
 “Oh?” or “Really?”
 “Right” or “Sure”
 “Please, go on”
Use Body Language/Posture:
 Nod your head
 Reflect facial expressions
 Maintain periodic eye contact
 Incline your body toward the speaker
 Face them squarely
 Maintain an open position – avoid arms crossed
 Be aware of personal space
Reflecting Skills – Paraphrase or Summarize:
By restating the person’s concerns
 Shows you are listening
 Demonstrates you are interested
 Gives the speaker feedback on how their message
is being expressed
Restate the essence of what someone said to verify
what you heard and understood
 “So, you are suggesting……
 “If I understand you correctly…..”
 “Sounds like you are feeling…..”
Offer opportunities for the person to correct or clarify
your understanding.
 Use open-ended questions to clarify points (who,
what, where, when, why, how).
 Do not give an opinion unless specifically asked.
Continued on page 3
Interface EAP
Total Life Assistance TM
Investing in Workplace Relationships
Are you a master at managing workplace relationships so they become valuable
resources rather than sources of irritation, frequent conflicts, or personality clashes
that derail a good day? Practice the following six relationship skills and you could
be a happier, healthier, and more productive employee:
1) Investment skills build up or nurture workplace relationships. These include telling others they did a
good job, praising your coworkers’ accomplishments, and including them in social events.
2) Receptivity skills include being a good listener, maintaining eye contact, asking for opinions, thanking
coworkers for feedback, acknowledging that a coworker helped save you time, energy, embarrassment, etc.
3) Connective skills include telling coworkers you appreciate them, encouraging them, and honoring others’
choices or deferring to what they want or would like to do.
4) Impression skills help you be remembered. They are positive behaviors some others may not readily
practice. These can include sending a handwritten thank you note, taking the lead to coordinate a birthday,
and sharing a skill or resource to elevate the effectiveness of a coworker.
5) Empathy skills include the ability to recognize others’ emotions and identify unmet needs such as the
need for a break, for recognition, for validation, to be heard, and even the need for a helping hand.
6) Repair skills include the willingness to discuss your relationship, clear the air, and “check in” to address
misunderstandings and obstacles that prevent good feelings about the relationship.
Stress Management Never Smelled So Good
Stress is a part of everyday life. Sometimes even having to plan an activity, which should help you de-stress,
can actually cause you even more stress.
Aromatherapy works by activating the limbic and olfactory systems. There is much to be said for the many
scents we encounter throughout our daily lives. Ever notice how simply taking a walk in nature can calm you
down? Or perhaps it is not the outdoor smell, but the smell of vanilla, cinnamon, or homemade cookies.
Smell has a powerful connection to memory and can be extremely healing.
In 2002, Japanese researchers found that the simple inhalation of patchouli and rose oil reduced sympathetic
nervous activity by 40%, with rose oil reducing adrenaline concentrations by 30%. Many flowers, in fact, are
uniquely well-suited to calm the human body. Lavender oil, for instance, has also been studied for the ability
to reduce stress, anxiety, aggression and cortisol levels, among two dozen other therapeutic properties.
Here are some plants to consider:
Lavender - helps with irritability, insomnia, stress, headaches, shock states,
and more
Mint - muscle relaxer, helps with indigestion and migraines
Rosemary - helps with depression, anxiety, physical tiredness, and helps to
refresh the mind
Ylang ylang - refreshes the mind, helps combat depression
How to use them?
Simply putting fresh roses on your desk can bring you great benefits. If you cannot find fresh plants, you can
also try essential oils. A few concentrated drops in bath water or dabbing a small amount of the plant's oils on
your wrists or temples will do the trick. Essential oil candles or sprays can also promote relaxation, but
always make sure the ingredients are pure and direct from the plant, instead of synthetically replicated in a lab.
2 Using Active Listening Skills to Defuse Anger continued
Often when a person feels “heard” their anxiety or anger will be defused. Once you understand the issues and
the person has calmed down, you can begin to find mutually agreeable solutions.
Next steps if active listening does not work:
1. Validate reality, and then identify what behavior is causing the problem:
“I can understand why you are so upset, John. I need you to lower your voice.”
2. Explain why the behavior is causing the problem:
“Others here are upset when they hear loud voices.” Or… “It upsets me to hear you so loud and angry.”
3. You cannot control other people’s behavior, but you can give them choices. State the positive choice first
then the negative consequence, otherwise the person will react and will not hear the positive choice:
“When you lower your voice, we’ll talk about what to do.” “If you raise your voice again, we will
need to stop for the day.”
4. Give time to choose so that it does not seem like a threat or an ultimatum. Do not be afraid of “white space
(silence)”:
“I’ll be right back and you can tell me your decision”
5. Enforce consequences – this is the most important step.
“You need to leave the building now.”
What happens if you do not enforce consequences? They will not believe you or change their behavior.
TYPES OF
QUESTIONS
REASONS
EXAMPLES
Clarifying
1) To get additional facts
2) To help the speaker explore all sides of the problem.
3) “Can you clarify this...?”
4) “Do you mean this…?”
5) “Is this the problem as you see it?”
Paraphrasing
1) To check your meaning and interpretation with the person
talking.
2) To encourage the speaker to analyze other aspects of
matters being considered and to discuss them with you.
3) “As I understand it, your plan is….”
4) “This is what you have decided to do
and the reasons are…….”
Neutral
1) To convey that you are listening and interested
2) To encourage the person to continue talking
3)
4)
5)
6)
Reflective
1) To show that you understand.
2) To help the person to evaluate feelings as expressed to
someone else
3) “You feel that….”
4) “It was shocking.”
Summarizing
1) To bring all the discussion into focus in terms of a
summary.
2) To serve as a springboard for further discussion on a new
aspect of the problem.
3) “These are the key ideas expressed….”
4) “If I understand how you feel about the
situation…”
“I see.”
“Uh huh.”
“That is very interesting.”
“I understand.”
Stress
Financial
Legal
Depression
For free and confidential assistance, call your
Employee Assistance Program and speak with a Care Coordinator:
(713) 781-3364
Se Habla Español
(800) 324-4327
(800) 324-2490
www.4eap.com
Marital Problems
Family Problems
Alcohol/Drug Problems
Other Referrals
Your employer has contracted with Interface EAP to provide you an Employee Assistance Program.
3 The Wellness News
July 2016
Summertime Safety Tips
Protect Yourself and Your Family
Applying Sunscreen Correctly
This summer, as you enjoy the sunny weather and
fun, seasonal activities, be sure to take proper care
of yourself and your family. In this issue, we’ll
discuss summer safety tips—we’ll tell you how to
protect your eyes from the sun, how to properly
apply sunscreen, and how to avoid danger at the
pool. You’ll also get great outdoor fitness ideas, a
yummy side dish recipe that’s perfect for
summertime, and more!
As the sunny days of summer continue, remember to keep
smoothing on sunscreen to prevent sun damage that can
lead to skin cancer. Follow these sunscreen “best practices” to stay safer in the sun:
Healthy Summertime Recipe!
 Reapply your sunscreen every 2 hours. If you’ve been
swimming, sweating, or have toweled off, reapply immediately.
Grilled Pineapple
Your grill can be used to cook more than
hamburgers and hot dogs. Be creative—try grilling
up some veggies or fruits. You can start with this
easy grilled pineapple recipe.
Ingredients:
1 ripe pineapple—peeled, cored, and cut into 1/2 inch
thick slices
2 tablespoons dark honey
1 teaspoon olive oil
1 tablespoon fresh lime juice
1 teaspoon ground cinnamon
 Use a broad-spectrum sunscreen that is water resistant
with an SPF of at least 30 and protects against both
UV-A and UV-B rays.
 Apply sunscreen 20 minutes before you head out—it
takes that long to work. And it’s not just for sunny
days--apply sunscreen on overcast days, too.
 Don’t skimp on the sunscreen! Total body coverage is
the equivalent of a full shot glass.
[Sources: American Academy of Dermatology; Journal of the American Academy of Dermatology, May, 2010] Directions: In a small bowl, combine all
ingredients except the pineapple. Whisk to blend,
then set aside. Preheat an outdoor grill for high
heat. Lightly brush cooking spray over the grill
rack and position it 4-6” from flame. Lightly brush
the pineapple with the marinade. Grill or broil the
pineapple, turning once and basting once or twice
with the remaining marinade, until tender and
golden (about 3-5 minutes per side).
Interface EAP
PO Box 421879
Houston TX
77242-1879
(800) 324-4327
The Wellness News
July 2016
Shielding Your Eyes From the Sun
What to wear to stay safe
Swim Safely
Basic rules for the beach or pool
The searing rays of the sun call for solid protection for
your eyes. The sun’s ultraviolet (UV) rays can increase
your risk of cataracts, macular degeneration and skin
cancer on or near the eyelids. Whether you are out in
the sun frequently or infrequently, you’ll need to take
precautions to keep your eyes safe from UV rays.
These tips can help:
Swimming in a pool, lake, or ocean is a fun
and healthy recreational activity that can be
enjoyed by people of all ages. But before you
jump in the water, it’s a good idea to know the
basics of safer swimming. Keep these tips in
mind:

Wear sunglasses that offer near total UV blockage. Sunglasses should block out 99-100 percent of UV-A rays, as well as UV-B rays (the
most damaging to the eyes).

Select wraparound styles. They’ll sufficiently
cover the sides of your eyes.

Swim only in designated areas supervised
by lifeguards.


Don’t swim alone—always bring a buddy.

Ask your doctor about UV-blocking contact
lenses. Make sure they carry the American Optometric Association Seal of Acceptance for UV
-Absorbing Contact Lenses.
Don’t leave young children unattended
near the water.


Have young children or inexperienced
swimmers wear life jackets around water.
For extra protection, wear a wide-brimmed hat.
It can help protect your eyes and face from the
sun.

Make sure everyone in your family knows
how to swim well. Organizations in your
community, such as the Red Cross, may
offer age-appropriate swimming classes.
Consider taking a CPR class, too.

Read and follow the pool rules. Remember
to only dive in approved areas, and never
run around the pool.

If a problem should arise, know when and
how to call 9-1-1 or the local emergency
number.
[Source: American Red Cross] For more Health & Wellness information visit: www.4eap.com
Interface EAP
PO Box 421879
Houston TX
77242-1879
(800) 324-4327
Ethics and Compliance
Ethics and compliance officer-Rhonda Crawford VP Operations/COO
Privacy and confidentiality
Patient expectations: The notice of information practices
Under HIPAA, the hope is that educated patients will be able to trust their providers and the
organizations in which they work. To build trust, the privacy rule calls on covered entities to
learn the rules and then live them.
Organizations covered under HIPAA are required to issue a written Notice of Privacy Practices to
patients outlining their privacy practices and patients’ rights. The notice must





Inform patients of their rights and how to exercise them.
Disclose the organization’s privacy practices.
Inform patients about the organization’s responsibilities under the law.
Inform patients about all of the uses and disclosures of protected health
information required or allowed by law.
Explain the process for patients to access their medical records and amend their
information.
Anyone can request the Notice, though first time patients must receive theirs at the time they
sign a HIPAA-specific consent form. The rule also requires covered entities to “consider
alternative means of communicating with certain populations.” This could mean Braille or
notices must be visible in high traffic areas, and posted on organization web sites.
The notice must explain how information will be used for fundraising activities, for example. But
at the first mailing patients must be given the option to decline receipt of any future
fundraising-related mail.
Ugly Wiring Contest
So here’s the Deal!
We know wiring is
always a problem.
And we are trying to
clean this up best we
can. Right now we are
looking for the ugliest
wiring in VVRMC!
June's Ugly Wiring Contest Winner
Katelyn Bartell
Before
Winner will be picked
by the IT Staff and be
given a $25 Gift card
for Chick-fi-la!
So send in your
pictures!
Please send entries to
[email protected]
Due: 7/27/2016
Downtime Dates
May 8 - 3a.m. to 6a.m.
June 19 - 3a.m. to 6a.m.
July 17 - 3a.m. to 6a.m.
Augest 13 - 3a.m. to 6a.m.
September 11 -3.a.m. to 6a.m.
October 9 - 3a.m. to 6a.m.
November 6 - 3a.m. to 6a.m.
December 4 - 3.a.m. to 6a.m.
After
Roundings
The IT Department is doing rounding’s. We will be stopping by your
department. Be on the lookout and be thinking of any issues we can help
you with. We want to help resolve issues you may be experiencing and if
we can’t fix it on the spot we will look for a solution to help you. Below is
the list of departments we will be going to.
Week of 7/18 thru 7/22
Monday : Hospice, Accounting, Geropsychiatric
Tuesday : Val Verde Health Clinic, Biomed, Marketing
Wednesday : Medical Staff, 1200 Clinic, Cancer Center
Thursday : EVS, EMS, HR
Friday Security, Laboratory, Obstetrics
Week of 7/25 thru 7/29
Monday : Respiratory, Med Surg, Pharmacy
Tuesday : Surgery, Admitting, Radiology
Wednesday : ICU, Pt. Accounting, Physical Therapy
Thursday : Anesthesia, Medical Records, Special Procedures
Friday : Labor and Delivery, Infection Control, Operator
How to Submit a Ticket
Any time you have an IT related issue a ticket needs to be
submitted. There are a few ways to submit a ticket.
1.
Log into VVRMC Helpdesk. This is an icon on all VVRMC
computers. You username and password are the same as your
computer username and password.
2. Send an email to [email protected]
3. Call ext 3333
The Classifieds
SIZZLING SALSA AND BACHATA DANCE
LESSONS: 5 - 1 hour lessons for all levels.
No partner required. 5 Saturdays
starting July 23 6:30 - 7:30 p.m. at the
Case de la Cultura Annex, 716 W. Garza.
$50 includes music CD and lessons. $50
per person, $90 per couple. Call Elaine
313-1734
SEEKING VIOLIN
In search of a good reasonably priced
violin . Size 4/4. Send pic to
830-734-0974.
TABLE FOR SALE: Looking to sell a three
month new oval dining table. It is
complete and new. Dining set is complete,
espresso color, bar height, and needs a
new owner. Asking price is $300.00, if
interested you may contact Raquel
Rodriguez at 830-282-5575 or via email at
[email protected] .
FOR RENT: 2 bedroom/ 1 bath single
property home for rent. Call
302-420-7849 for any more details
FRESH FARM EGGS
$3.50/dozen
Call/text Marcy to place an
order! 830.719.1402
HOME FOR SALE: Immaculate Palm
Harbor on over 1 acre. 3 bdrm, 2 bath
lots of great features. $185,000. Call
Becky Walton 830-734-6387 or Stacy
Lewis 830-765-8502 for more
information.
FOR SALE: 2009 Kawasaki Vulcan
Classic 900 with 4,150 mileage. Asking
$5,000.00 or OBO. Call 830-734-2673 for
information.
FOR SALE: Truck bike rack, holds up to 4
bikes for $30.00. call 734 2072.
FOR SALE: 32” Sanyo TV and DVD player
with surround sound system. Total
entertainment for only $100. Please text
575-956-3188 for more information,
PARAGON MONTHY EDUCATION SERIES
Friday, July 22, 2016 at 130-230 pm
WORKING WITH
NURSE ENTERED ORDERS
TARGET AUDIENCE: ED NURSES
Location: I T Classroom
The purpose of this educational activity is to enhance
knowledge of paragon applications, promote optimization and
improve end-user experience.
For more information, contact Jureza at 3635 or [email protected]
Announcement to Clinical Staff
Our institution has made UpToDate® Anywhere available for our Medical and Hospital staff.
UpToDate clinical decision support is a trusted resource that is proven to improve outcomes for
healthcare organizations. UpToDate Anywhere provides many additional benefits when you
register. It’s free and easy to do. Watch a short video on the benefits of registration.
Here’s what you get with UpToDate Anywhere:
 Free UpToDate Mobile App for your iOS®, or Android™ device
 Easy access to UpToDate remotely (outside of the hospital’s network),
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Val Verde Regional Medical Center, in
partnership with QUAD Counties, is now
offering FREE InSure FIT colorectal cancer
screening tests for eligible patients!
C O LO R E CT A L C A N C ER I S TH E S ECO N D M O ST C O M M O N C A N C ER K IL L ER ,
B U T IF C A U GH T E A R L Y I T C A N B E P R E V E NT ED , TR E A T ED , A ND CU R ED .
Who is eligible?
 If you are over the age of 50
 If you DO NOT have a history of
colorectal cancer in you or your
immediate family
 If you have NOT had a colonoscopy in
the last 10 years
 If you have NOT had a sigmoidoscopy
in the last 5 years
 If you have NOT had an Fecal Occult
Blood Test screening in the last 12
months
You could be eligible for a FREE InSure FIT screening kit!!! Just stop by one of
the screening locations for more information!!!
Amistad Medical Professionals
Walk-in clinic
Located at 1200 N Bedell Ave.
(830) 774 - 2505
QUAD Counties Council
Located at 1401 Las Vacas St.
(830) 774 - 7411
Val Verde Regional Medical Center
FluFIT on the Frontera Office
Located at 801 N Bedell Ave.
(830) 778 - 3745
(830) 778 - 3735
Kathy Fletcher, RN
37 years of service
PURPOSE: Val Verde Regional Medical Center recognizes the value
of continuing education and development of its employees. Because
Kathy Fletcher worked her way up from an LVN to a member of Senior
Staff at VVRMC this scholarship will serve to honor her memory and to
remember her by assisting chosen VVRMC employees in the pursuit of
higher education. One scholarship award of $3000 and one of $2000
shall be distributed yearly. Both scholarships will be awarded to the
recipients at the VVRMC annual Christmas Party.
KATHY FLETCHER spent her years at VVRMC doing the best that she
knew how to do. Kathy had an inscription on the back of her name
plate, that sat on her desk, not many people knew about. The
inscription had what Kathy lived by which said, “I am dedicated to my
career. I am a professional. I care.” These words were put on her
name plate not so others could see them, but as a reminder to Kathy
of what she strove to be on a daily basis.
Kathy was dedicated to the patients of VVRMC. She didn’t stop at
being an LVN, but continued to grow from an LVN, to a registered
nurse and then she went on to get her Master’s degree where she
moved from nursing into Director of Risk Management. It took
dedication to do all that she did. She was always a professional. Even
when she was having fun at work, she always had a way of keeping
herself in a professional way that would earn the respect of many of
her fellow coworkers. Lastly she always cared. She cared for the
sick, she cared for those who couldn’t do for themselves, she cared
for her friends and she dearly cared for her family.
On February 1st, 2016 Kathy said good bye to this world, but before
she left us, she left her memory and her example to never stop
dreaming of a better future. Your assistance and support will provide
resources to our employees to continue their education and will
honor the years of Kathy’s service to VVRMC.
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Mark your calendar!!!!
August 25th!!!!
Education Conference Room!!!!!
More details coming soon!!!!!
Payroll deduction!!!!
Proceeds benefit the
Kathy Fletcher
Memorial
Scholarship
The Bargain Box
You never know what you
will find inside.
110 W. Greenwood
(830) 775-9368 Julie Shivers, Mgr.
OPEN for Business:
Wednesday 9 to 2
Saturday9 to 2
Open for Donations:
Tuesday9 to 12
Friday9 to 12
All proceeds benefit Friends of Hospice
Community Health
Education Series (CHES)
Presentation Calendar
July 26
Drunk Driving
August 23
Dangers of Social Media
September 27
Mental Wellness
October 25
Methodist Air Care
All presentations take place at VVRMC in the
Education Conference Room at the old entrance.
They begin at 6 p.m. and last about 1 to 1 1/2
hours. Check out our website at
www.vvrmc.org
Del Rio Autism & Disabilities
Support Group
&
Puzzled Parents
Autism Support Group
PRESENTS:
A strong network in the Disabilities community!
Do you feel alone or isolated? Avoid going out or do not get many chances to socialize because of
disability issues? Would you like to be part of a group where people "get it"/understand, you & your
loved one can be yourselves, relax, & enjoy time with others? Want to learn more?
Join this mutual group of people where everyone contributes!
*Rules: What is said here, stays in this group & We respect everyone's choices & parenting styles!
*FUN! No politics, red tape, government rules, funding complications or barriers!
*Although we may share challenges & hardships, we will try to find positive and/or solutions!
*Everyone can help! contribute.
*Potluck style picnics, bbq's.
*Playgroups, caregiver night out?
*Birthday club (kids can attend each other's birthdays)!
*Informal or formal groups.
* trainings, conferences, events, etc.
*Help create calendar of events
*Network w others/projects
"Meetings 10 AM Every FIRST Saturday @ Pop Ward Park (Pavilion) on East Garza St.!
Facebook pages= "Del Rio Autism & Disabilities Support Group" and "Puzzled Parents".
Email: [email protected]
Andale Del Rio
VVRMC
REPRESENT!
Mark you calendars!
Order your give aways!
Prepare amazing
presentation materials!
Let’s rock Andale this year!
Coming Saturday, October 1
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VVRMC Back to School Supply Drive
The following items were in high demand as per last year’s
school supply lists. We welcome and appreciate any donations.
Final day to make donation is Wednesday August 3, 2016.
Donations may be left with Ms. Partida (Med Surg) or any drop
box available near your department. You can help organize
supplies on August 4 at 4 p.m. in the Ed. Conf. Room.
Composition Books
Erasers
Markers
Notebook Paper
Pens (Black, Red)
Spiral
Crayons
Map Pencils
Rulers
Glue
Scissors
Pencil Boxes
Highlighters
Folders (2 pocket 3 ring)
** No pencils please, they will be provided by VVRMC marketing department
Make-A-Wish
VVRMC is partnering with the
Make-A-Wish Foundation to
provide services for local children
who are ill and in need of some
magic and support in their lives.
Please consider volunteering.
You can go to
www.cstx.wish.org
to fill out the application form, or
contact Angie or Elizabeth
in Marketing
THE CDC IS HAVING WEEKLY PRESENTATIONS ON ZIKA FOR HEALTHCARE
PROFESSIONALS. PLEASE, KEEP INFORMED
For more information, please see our website:
https://emergency.cdc.gov/cerc/zika-teleconferences.asp
Stroke Support Group
We know that learning from others can help.
Our Stroke Support Group gives you the opportunity to meet and
share experiences with family members, caregivers and others.
WHERE:
At Val Verde Regional Medical Center
Educational Room
On Every Other Wednesdays (start on July 6, 2016)
At 6:00 – 7:00 P.M.
The support group has been established to provide education,
advice and self-help skills.
This FREE group features:

A structured approach for caregivers and families to
support one another.

Education to help better understand stroke prevention,
rehabilitation, recovery, and overall wellness.

Opportunity to voice concerns and to ask questions to
therapists.
MEETING ARE OPEN TO THE COMMUNITY
If you are interested please call: (830)703-1729
Institute for Therapeutic Medicine
801 Bedell Avenue
Del Rio, Texas 78840
Phone (830) 703-1729
www.vvrmc.com