Chest Heart & Stroke Scotland
Rehabilitation Support
Coordinator (Lochaber & Fort
Augustus)
Job Description
Position:
Rehabilitation Support Coordinator – Fort William & Skye
20 hours at grade 4 (ii)
Responsible to:
Lead Rehabilitation Support Coordinator Highland
Location:
Home based in Fort William area
Contacts:
(Internal)
Services Director
Head of Rehabilitation Support
Regional Manager Rehabilitation Support North
Cardiac & Respiratory Support Service Lead
Lead Stroke Nurse in Inverness
Peer Support Groups Lead
Communication Training Manager
Other Services Department staff
Head of Volunteering
North Fundraising Manager
Services Admin Manager
Contacts
(external)
Service users, families, carers and the general public
Health & Social Care professionals
Referrers – currently Speech and Language Therapists / Stroke Nurses
Community service providers - leisure etc
Statutory and voluntary organisations
Main purpose of job:
Chest Heart & Stroke Scotland is determined to deliver stronger, longer lives to people in Scotland
affected by chest and heart illness and by stroke, through medical research, information provision,
advice and support in the community and through evidence-based policy and influence.
The aim of Rehabilitation Support, in which Service stream this post sits, is to support people who have
had a cardiac or respiratory event or a stroke to undertake their own rehabiliation, which by definition
should be a time limited service for each individual and goals will be set for each service user. The
geographical area covered is Lochaber including Kinlochleven, Ballchulish, Spean Bridge, Invergarry,
Fort Augustus and the area including Strontian and Mallaig.
In December 2016 this exciting new service was established to provide a range of 121 (In reach and
Outreach) services to support people who have had a stroke and short term Core group services to
support people with a stroke which has resulted in a communication difficulty. An ongoing review will
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Reviewed: November 2016
explore how all services may be developed to embrace chest and heart conditions in addition to stroke
The main purpose of the post of the Rehabilitation Support Coordinator is to carry a caseload for
rehabilitation support services in their designated area.
Most challenging part of the job


Supporting the transition and/or moving on process of established long term stroke social
communication support services.
Assisting in piloting then, if successful, establishing new service developments
Key responsibilities:
1.
Services Planning, Provision and Quality
 Responsibility for recruitment, retention and line management of a team of volunteers.
 Ensure that services are delivered and developed to empower and enable service users to
achieve their goals
 Contribute to the discussions on the evaluation and audit of all rehabilitatiion support services,
ensuring continuous quality improvement.
 Ensure services are developed and delivered in line with evidence-based needs and priorities
and locally in line with the service level agreements.
 In collaboration with the Lead Rehabilitation Support Coordinator and the Regional Manager
develop a new service which has attracted funding, ensuing it complements and fits with existing
health & social care integration provision.
 Build strong working partnerships with all referring and funding stakeholders
 Work with the Lead Rehabilitation Support Coordinator, Regional Manager and the Voices
Scotland Lead to identify ways of assisting in the onward transition of service users dependent
on their choice which may be into peer led services
2.
External Representation
 Act at all times as a credible ambassador for the organisation externally, promoting organisationwide interests
 Represent the organisation at an agreed selection of relevant local forums, networks,
conferences and events,
 Work in effective partnerships with other voluntary organisations on defined areas of work in line
with CHSS objectives and in collaboration with the Lead Rehabilitation Support Coordinator.
3.
General
 Undertake other duties from time to time as directed by the Lead rehabilitation Support
Coordinator and the Regional Manager
 Comply fully with CHSS Policies and Procedures
 Participate in the CHSS appraisal and support & development process
 Attend training sessions, continuing professional development and other activities as required
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Reviewed: November 2016
Director of
Services
Head of
Rehabilitation
Support
Rehabilitation
Support Regional
Manager (North)
Lead
Rehabilitation
Support
Coordinator,
Highland
(Full Time)
Rehabilitation
Support
Coordinator
Caithnees,
Golspie & Brora
(0.76 WTE)
Lead
Rehabilitation
Support
Coordinator,
Grampian
Grampian
Rehabilitation
Support
Coordinators x2
Rehabilitation
Support Regional
Manager (East)
Lead
Rehabilitation
Support
Coordinator,
Tayside
Tayside
Rehabilitation
Support
Coordinator
Rehabilitation
Support Regional
Manager (West)
Lead
Coordinators
Lead
Coordinators
Rehabililitation
Support
Coordinators
Rehabilitation
Support
Coordinators
Volunteer
Recruitment
Worker
Rehabilitation
Support
Coordinator
Lochaber and
Fort Augustus
(0.62 WTE) (THIS
POST)
Rehabilitation
Support
Coordinator
Inverness & East
Ross-shire (0.62
WTE)
Remote Link
Worker (Skye)
(0.2 WTE)
Operational
Support OInly
The above job description is not exhaustive and is clarified to include broad duties inherent in the post.
Evaluation and development of this post may, in time, indicate a need to revise duties herein.
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Reviewed: November 2016
Chest Heart & Stroke Scotland
Rehabilitation Support
Coordinator (Lochaber & Fort
Augustus)
Person Specification
Essential
Education &
Knowledge
Knowledge of community service provision.
Competent in use of Microsoft Office.
Knowledge and understanding of support and
supervision of volunteers
Previous
Experience
Working in a community health or social care
environment
Desirable
Social Work or Health
qualification
Some understanding of change
management processes
Line management of volunteers
Experience of working with people with health
related disabilities
Skills
Aptitudes
Abilities
Ability to work independently and confidentially
Good written communication
skills including the ability to
present the results in a clear
manner
Ability to work and think flexibly
Creative thinking
Proven ability to communicate clearly
Ability to plan and work to targets
Open to change
Ability to work within a team
Full current driving license – confident driver
Disposition
Person centered approach to rehabilitation,
embracing the principles of enabling and
empowerment
Willingness to work flexibility
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Reviewed: November 2016
Chest Heart & Stroke Scotland
Rehabilitation Support
Coordinator (Lochaber & Fort
Augustus)
Further Details
Chest Heart & Stroke Scotland comprises several departments: Services; Fundraising; Retail; Strategy
and Communications; Corporate Services (Finance, Administration, IT, Volunteering and HR. The
Corporate Services Department is actively involved with all other departments.
Summary of Terms and Conditions of Employment
Location:
Home based within Fort William area
Term:
Permanent
Salary:
On a scale of £20,370 - £24,223 per annum
Grade 4 (ii), Scale Points 20-26
New appointments are normally placed at the base of the salary scale unless there
are exceptional circumstances.
Hours of work:
20 hours per week
Willingness to work flexibly including significant travel across the geographic area
will be required.
Travel:
You will be required to use your own car on CHSS business, which is reimbursed at
the current rate per mile. All other reasonable travel, subsistence and other
necessary expenses are reimbursed.
Review of Work:
The postholder is subject to the CHSS objective setting, supervision and appraisal
process.
Annual Leave:
Generous Annual Leave Entitlement – equivalent to 36 days leave on joining CHSS
(including bank holidays) and increasing to a maximum of 42 days after five years’
service.
Pension scheme: CHSS operates a contributory Group Personal Pension scheme, which all
employees are entitled to join; contributions are on an age-related scale of 1% to
3% for employee contributions and 5% to 11% for employer contributions. There
are also schemes which provide death-in-service benefit and permanent health
insurance.
Equal
Opportunities:
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CHSS is committed to equality of opportunity and to no discrimination on the
grounds of race, religion or belief, age, sex, marital or civil partnership status,
disability, sexual orientation, transgender status, pregnancy or maternity.
Reviewed: November 2016