LAYING THE FOUNDATIONS OF A WORLD CLASS TRANSPORT SYSTEM Page 0 CORPORATE PLAN 2014/15 – 2016/17 CONTENTS 1 2 3 4 PRASA Vision, Mission and Values ........................................................... 4 1.1 VISION ..................................................................................................................................... 4 1.2 MISSION .................................................................................................................................. 4 1.3 Values ...................................................................................................................................... 5 Key Issues in PRASA Strategy: 2014/15 – 2016/17.................................... 6 2.1 Major Success ......................................................................................................................... 7 2.2 Major Weaknesses and Risks .................................................................................................. 8 2.3 Towards New Strategic Priorities for 2014/15 – 2018/19 ...................................................... 9 Legislative Mandate .............................................................................. 10 3.1 Legislative mandate of PRASA .............................................................................................. 10 3.2 Other Legislation ................................................................................................................... 10 PRASA Legal and Operating Structure .................................................... 14 4.1 5 6 Operating Structure .............................................................................................................. 15 PRASA Strategy alignment with DOT outcomes ..................................... 16 5.1 PRASA National Strategic Plan .............................................................................................. 16 5.2 PRASA medium term strategy............................................................................................... 17 5.3 PRASA Strategic Phases......................................................................................................... 18 Challenges facing PRASA........................................................................ 21 6.1 State of the existing Rolling Stock ......................................................................................... 21 6.2 Signaling ................................................................................................................................ 23 6.3 Deployment of new trains .................................................................................................... 24 6.4 Mainline Passenger Services Turnaround ............................................................................. 27 6.5 Human Capital Development ................................................................................................ 28 6.6 Devolution of Subsidy to Provincial / Metropolitan Transport Authorities.......................... 29 6.7 Sustainable Funding .............................................................................................................. 30 Page 1 7 6.8 Asset Redistribution .............................................................................................................. 32 6.9 Long-term Plan Alignment (including Rail Plans) .................................................................. 32 6.10 Strategic Partnerships ........................................................................................................... 33 6.11 Modal Integration ................................................................................................................. 33 Risk Management .................................................................................. 34 7.1 TOP 10 STRATEGIC RISKS ...................................................................................................... 34 6. PRASA Strategic Initiatives ..................................................................... 43 8 9 7.2 Strategic objectives ............................................................................................................... 43 7.3 Creating a new business ....................................................................................................... 44 7.4 Modernisation....................................................................................................................... 46 7.5 MLPS Turnaround: ................................................................................................................ 61 7.6 Real Estate Strategy .............................................................................................................. 63 7.7 Commercialisation of non-core assets.................................................................................. 69 7.8 Operational Efficiencies ........................................................................................................ 71 7.9 Strengthen Financial position ............................................................................................... 74 7.10 Building capacity ................................................................................................................... 76 7.11 National Governmental Strategic Initiatives ......................................................................... 81 7.12 Long term strategic initiatives .............................................................................................. 82 Divisions and Subsidiaries ...................................................................... 85 8.1 Roles of divisions and subsidiaries ........................................................................................ 85 8.2 PRASA Rail Operations .......................................................................................................... 86 8.3 PRASA Corporate Real Estate Solutions ................................................................................ 90 8.4 PRASA TECHNICAL ................................................................................................................. 93 8.5 Intersite Asset Investments (SOC) LTD.................................................................................. 94 8.6 Autopax (SOC) LTD ................................................................................................................ 95 Financial Plan......................................................................................... 97 9.1 PRASA Subsidy Allocation ..................................................................................................... 97 Page 2 9.2 PRASA Cost Drivers: .............................................................................................................. 98 9.3 Budget assumptions:............................................................................................................. 98 9.4 Financial Statements ........................................................................................................... 100 10 Capital Programme .............................................................................. 104 10.1 Budget Framework.............................................................................................................. 104 10.2 Projected financial commitments into the 2014/15 financial year .................................... 105 10.3 Capital Funding ................................................................................................................... 106 11 Performance Plan ................................................................................ 109 11.1 Performance Plan 2014/15 ................................................................................................. 109 Page 3 1 PRASA Vision, Mission and Values 1.1 VISION To be South Africa’s Leader in Passenger Transport Solutions. 1.2 MISSION To strive for Service Excellence, Innovation and Modal Integration in the Delivery of Quality Passenger Services Five Principles underpin the PRASA Vision and Mission: Mobility – PRASA shall contribute to sustainable public transport solutions by providing highquality passenger services founded on an integrated network of mobility routes. Accessibility – PRASA shall provide quality rail, bus and property management services that enable individuals and communities to access socio-economic opportunities and contribute to a better quality of life of the people as a whole. Modal Integration –PRASA seeks to reframe the basis of its business model in a manner that delivers seamless integration and efficiency between different transport modes. Service Excellence – a deep commitment to superior performance that is safe, reliable and affordable, provide a dignified travel experience that makes a lasting impression, and builds brand loyalty – both internally (employees) and externally (customers) – that adds benefit to the passenger. Sustainability - A focus on sustainable development in business that considers not just the financial ‘bottom line’ but driven by a deep commitment to outcomes that are primarily aimed at improving the socio-economic conditions of citizens, environmental quality and social equity. Page 4 1.3 Values The values that guide PRASA, underpinning the performance ethos of the organization have been derived from the outcome of workshops carried out across the Group. The premise of the derived values is to deliver service excellence, productive staff and business growth. The values are – Fairness and Integrity - Treating our customers and our colleagues the same as we would like to be treated. Service Excellence - Provide the kind of services that meet and exceed customer expectation. Performance Driven - Developing the ability to venture into new breakthrough areas of opportunity whilst offering quality products to our customers. Safety - Ensuring our customers and colleagues enjoy their journey and arrive safely and refreshed. Communication - Sharing information with our customers and colleagues in an open and honest way. Teamwork - Working together with our customers to achieve a common goal and recognising each other’s strengths and contribution. Page 5 2 Key Issues in PRASA Strategy: 2014/15 – 2016/17 This year, 2014 is a momentous year for Democratic South Africa. South Africa will celebrate 20 years of Freedom and Democracy. PRASA will be an integral part of these celebrations. The 20th Year Of Freedom and Democracy will enable Government, various organs of State, and the people of South Africa and the World to reflect on what a free, united and democratic South Africa has meant to the lives of ordinary South Africans, its efforts to forge a common nationhood, contribution to the revival of Africa, lessons from South Africa transition's to democracy and how this has contributed towards resolving historical and intractable conflicts in many parts of the World. PRASA will be an integral part of the 20 year Celebrations and will use the celebrations to share with South Africans the important work we have been doing over the years, the lives we have changed and the foundations we have laid for a modern and efficient transport system for our country. In the transport sector, South Africa has more reasons to celebrate. Through our collective work, the transport sector has been able to build and deliver new modern Airports to connect our country with Africa and the World. ACSA invested over R20 billion on modernizing and upgrading the airports under its control. SANRAL is today managing a modern (national) road network that links many regions of our country and contribute to economic development. The transport revolution in South Africa had seen over R150 billion invested on improving public transport for the citizens. Today, there are many different transport systems in place such as Bus Rapid Transits (BRT), the Gautrain Rapid Rail Link, Business Express Trains and Modern Stations and others that were unimaginable before April 1994. Democratic South Africa has continued to expand social services and millions of South Africans continue to participate in meaningful economic activity as a result of over R6 billions of transport subsidies that Government provides to bus operators and rail so that working people have access to affordable public transport. For the passenger transport sector, we have put together a large and vibrant public entity called PRASA that is championing the agenda of a quality public transport for all and meaningful economic participation. PRASA has begun to unlock the value of the assets that it manages on behalf of the people of South Africa. The Value of the Assets has increased from R7bn in 2008/09 to over R33bn by 2013/14. Page 6 2.1 Major Success PRASA has laid the foundation of a modern public transport that will serve South Africa for the next 40 years. The acquisition of 600 new, modern metro trains, 70 modern locomotives to sustaining our long-distance rail services, the rollout of the new, electronic interlocking signaling system, new generation stations, speed gates and their related security systems, Digital Radio Communications between our trains and train control and operating centers. On the financial side, the review and resolution of the amortization issue in the PRASA Financial Statements was a critical management intervention to address immediately the going-concern issue raised by the Office of the Auditor- General. Most importantly, the R2.7bn posted has been critical to the very financial survival of PRASA over the past three years. The Balance Sheet Restructuring Initiatives undertaken over the past three years were vital to sustaining PRASA operations, and its two subsidiaries, Intersite and Autopax. The valuation of key investment properties had been a major factor for PRASA to be able to absorb the major losses of the past years, including the over R800 million losses of MLPS. It is the valuation of investment properties that not only further strengthened the PRASA Balance Sheet but has contributed to reducing losses that would not have been sustainable within a short period of time. Financial Performance has improved significantly and this was mainly driven by the aggressive revenue collection in the rail and property management divisions as well as the reduction in operational expenditure due to cost-containment initiatives. Commercialization Initiatives have been slow but have been a significant part of PRASA’s strategic plan and these have started bearing fruit. PRASA has over the past 3 years adopted an aggressive stance and challenged pricing structures that defined Capital Expenditure, in particular the area of rolling stock refurbishment. We have been successful in forcing some of the companies to abandon their predatory pricing practices in favour of more sustainable model. We were able to introduce a price book that reduced the costs of critical elements of our Capital Programme by over 50%. There has been a lot of innovation to sustain rail operations. PRASA developed and implemented key strategies that such as the 5 Point Plan for Metrorail, which were contributing to delivering quality rail services and buying some level of efficiency within the constraints imposed by an outdated, inflexible and highly costly system. Page 7 The Preventative Maintenance Programme has been important to also sustain current rail operations. This, together with investment in new depot equipment and changing the way maintenance is done, has been critical factors that allowed PRASA to deliver on some of our promises. The Accelerated Rolling Stock Programme as well as provision for technical support by rolling stock contractors played an important role to restore the availability of the Metro coaches to acceptable levels and those seen in 2009 and the first quarter of 2010. These successes came as a direct result of the aggressive drive by Government to change public transport. In addition, the PRASA Board adopted a new strategy in September 2010 that focused the business on three critical tasks for the 2010/11 – 2012/13 MTEF period: Shift from stabilizing Metrorail services towards finding a Model to Deliver Quality Passenger Services Urgent need to unlock the value of assets Shift from refurbishment to replacement of operating rail assets 2.2 Major Weaknesses and Risks Despite these successes, there are still many weaknesses in the organisation of PRASA. The lack of effective co-ordination in the implementation of Initiatives supporting the PRASA Strategy has the potential to compromise qualitative transformation in the long-term. Poor planning still remains a major issue in the delivery of key strategic and capital projects. The risks associated with poor planning are that key projects are not delivered on time and capital spending is not in line with projections. The result are many scope changes with project costs always on the rise. The poor control environment had seen officials at a lower level continuing to make financial commitments on behalf of the business. In most cases, these liabilities are not known until very late. This has affected the ability of the business to meet its obligations and brings with it huge operational risks. Page 8 Lack of effective cash management strategies across the business had resulted in key suppliers not being paid, with suppliers with invoices of R1million or less being the worst affected. Costly litigations have increased with reputational damage to the PRASA Brand. Irregular and unauthorized Expenditure and payment of interest on PRASA debts is a major concern in Government and Parliament. 2.3 Towards New Strategic Priorities for 2014/15 – 2018/19 Whilst the overall strategy and the strategic goals being pursued remain valid, there is a need over the next MTEF period to change or shift emphasis on a number of key interventions of our Strategy: 2.3.1 Creation of a New Business The creation of a new business and quality passenger services requires management to put in place a detailed Operational Plan and Deployment Strategy that effectively identifies and prioritizes corridors, sequence infrastructure modernization in key corridors and integrates the numerous but separate investments undertaken over the past three years. Whilst the acquisition and delivery of new trains, new signalling and other new assets and facilities remain a necessary condition and a catalyst for the modernization and transformation of commuter rail services from 2015. However, this on its own, will not be sufficient or lead to the delivery of quality passenger services. The contract for the new rolling stock had been signed but failure to develop a suitable Operational Plan and Deployment Strategy will affect the realisation of the strategic objectives that PRASA has set itself. Many of the integrated transport plans or IRPTNs of municipalities are dependent on or have created the expectations of a new fleet of new trains in their respective areas. This is probably the biggest risk to the successful delivery of the PRASA Strategy and its Modernization Drive. Page 9 3 Legislative Mandate 3.1 Legislative mandate of PRASA 3.1.1 Legal Succession Act PRASA, a public entity reporting to the Minister of Transport, derives its mandate from the Legal Succession to the South Africa Transport Services (“SATS”) Act of 1989 as amended November 2008. The main object and the main business of the Agency are to— (a) ensure that, at the request of the Department of Transport, rail commuter services are provided within, to and from the Republic in the public interest; and (b) provide, in consultation with the Department of Transport, for long haul passenger rail and bus services within, to and from the Republic in terms of the principles set out in section 4 of the National Land Transport Transition Act, 2000 (Act No. 22 of 2000). The second object and secondary business of PRASA is that the entity shall generate income from the exploitation of assets acquired by it. A further requirement is that, in carrying out its object and business, PRASA shall have due regard to key government social, economic and transport policy objectives. The Legal Succession Act does not make adequate provision for the Separation of Assets between PRASA and Transnet as a result of the transfer of Metrorail, Shosholoza Meyl and Autopax e.g. transfer of some stations, CTCs, bus depots and other related properties that are necessary for the operation of the business. Negotiations with Transnet shall be pursued to ensure the required assets are transferred to PRASA and vice versa. 3.2 Other Legislation The crafting of the PRASA strategy and business plan takes cognisance of the legislative environment with specific reference to: The National Land Transport Act (Act 5 of 2009) as government’s transport policy driver as well as the Public Transport Strategy and Green paper on Rail. National Railway Safety Regulator Act of 2002, as amended 2003 Labour Relations Act, Employment Equity Act and Conditions of Employment Act National Development Plan as the platform for 2014/15 – 2016/17 Platform. Page 10 3.2.1 National Development Plan The National Development Plan (NDP) sets the “common focus for action for all sectors and sections of the South African society” to eliminate poverty and reduce inequality by 2030 utilising a multidimensional framework to drive a virtuous cycle of development with integrated approach where progress in one area supports advances in others. The NDP has 12 main chapters covering various actions to which PRASA as a public entity and public transport provider contributes or is impacting the Group. Figure 1: Multi-dimensional development framework of NDP The economy and employment chapter deals with increasing employment and labour force participations the will increase commuter and passenger numbers for the passenger transport entities in PRASA as well as lead to changes in passenger demographics. Metrorail, providing commuter services, plays a major role in reducing costs of living through affordable rail fares. The plan indicates in the diagram below the minimum standards of living. This clearly shows the role of transport where PRASA contributes. In addition PRASA also addresses clean environments in its stations and transport carriers of rail and bus as well as safety and security of passengers. PRASA also contributes to employment as well as development of skills as well as education towards specific fields of importance for rail and bus transport. PRASA through its division CRES and subsidiary Intersite, also contributes to housing as part of its real estate strategy, supported by other chapters of the NDP around densification of cities to enable better public transport services. Page 11 Figure 2: Adapted elements of a decent standard of living from NDP It is expected that the proportion of people using public transport for regular trips or commutes will expand as projected in the NDP. The requirement of public transport infrastructure is to be userfriendly, less environmental damaging, cheaper and integrated by 2030. The action is to consolidate and selectively expand transport and logistics infrastructure with specifically for PRASA the renewal of the commuter rail fleet supported by enhanced links with road-based services. PRASA’s strategic plan echoes these requirements with especially the expansion of rail infrastructure aligned with the strengths of rail and spatial development plans of provincial and local authorities. Environmental sustainability and resilience addresses how PRASA and its entities need to approach new developments and upgrades to reduce greenhouse gas emissions and to approach stations and commercialisation projects with the aim of zero emissions on buildings by 2030. Rural economic growth will impact transport services required to and from these areas for long distance buses and trains. Focused regional integration will also drive increased requirements for interregional passenger transport. PRASA has therefore already mooted cross border services with neighbours in the SADC region. Transforming human settlements through densification of cities and settlements with substantial investments in safe, reliable and affordable public transport supported by spatial development frameworks that balance location of jobs and people are at the heart of PRASA’s 20 year strategy where developments for commuter rail are based on demand patterns and spatial plans. Page 12 Skills development and training for PRASA employees as well as future employees are close to the heart of the rail business. PRASA through various initiatives support development of learners towards engineering fields for rail, development and training of rail specific artisans and other transport related skills. In addition the organisation supports transport, engineering, public service management development through partnerships with South African universities such as UCT, University of Stellenbosch, Wits Business School and UNISA. PRASA also uses its modernisation programmes to illicit the support of the private sector in skills development and employment to address social protection as contained in the NDP. The objectives and actions of the chapter on building a capable and developmental state is the nexus for objective of corporate governance at PRASA. PRASA’s public mandate of providing public transport is the first object of PRASA’s legislative mandate. PRASA also aim to ensure that staff at all levels have the authority, experience, competencies and support to ensure safe, clean, efficient and effective transport for all South Africans; that we build careers of choice in the public rail transport sector; that we build sound relationships at local, provincial and national government and fight corruption at all levels of the organisation. Page 13 4 PRASA Legal and Operating Structure Figure 3: PRASA Legal Structure Page 14 4.1 Operating Structure Figure 4: PRASA Operating Structure Page 15 5 PRASA Strategy alignment with DOT outcomes 5.1 PRASA National Strategic Plan PRASA’s Strategic Plan provides a transformational, integrated and holistic approach to developing rail and other public transport services up to 2050. It builds on the 2006 National Rail Plan and widens the scope to include all PRASA’s entities. It provides a road map for PRASA’s individual rail, bus / coach and real estate businesses to combine to improve the service provided to the travelling public and seeks to capitalize on the opportunity provided by government investment in new rolling stock, new signalling, stations and Modernization Corridors demonstrating the impact of an integrated approach to investment on rail corridors. The National Strategic Plan combines the strategic Plans prepared for the most populated provinces of Gauteng, the Western Cape, KwaZulu-Natal and the Eastern Cape, and the long distance passenger market. The plan was developed with a cooperative approach with national, provincial, city and municipal stakeholders to ensure alignment with parallel planning processes such as Provincial Land Transport Frameworks, Integrated Public Transport Networks and Integrated Rapid Public Transport Networks. The key points within the Strategic Plan are: A prioritized list of rail services and network expansion interventions that provides more capacity to accommodate forecast growth, transforms the rail product on many corridors, seeks to make better use of the network and proposes corridor extensions to new or growing settlements. Clear proposals for improving integration between rail and other public transport modes to make it easier for passengers to use railway services as part of the wider integrated transport systems. The proposals include enhanced city distribution, improved intermodal interchange, use of Autopax to feed into and complement rail services and priority hubs on the network. A review of the corridor classification in the 2006 National Rail Plan to reconfirm priorities. The identification of key redevelopment sites to contribute funding for the implementation of the Strategic Plan Identified actions needed to deliver the Strategic Plan. Page 16 5.2 PRASA medium term strategy PRASA’s medium term strategy addresses the public interest mandate of the entity and is geared to modernisation of the public transport system over the next two decades with the replacement of the fleet as well as supporting infrastructure such as signalling but also depot modernisation, electrical infrastructure and track infrastructure. The modernisation drive of PRASA is requiring the organisation to create a new rail business to deliver decent, integrated and quality public transport. Whilst preparing for the delivery of new trains PRASA has to develop new ways of doing business through overhauling the organisation, culture and systems to support and sustain the modernisation drive. This also entails development of staff and appropriate skills and attitudes to fit the requirements of the new public rail system. The matrix below indicates the alignment of PRASA Strategic Objectives with the Outcomes of the National Department of Transport: 2010/11 – 2013/14: PRASA Strategic Objectives STRATEGIC Outcomes of the Department of Transport Strengthen Improve Financial Financial Position Performance An efficient & integrated infrastructure network that serves as a catalyst for social & economic development √ A transport sector that is safe and secure Improved rural access, infrastructure and mobility √ Improve Operational Efficiencies Invest in new Build human capacity to meet capital technical passeger demand capacity √ √ √ √ √ Increase contribution of transport to environmental protection √ √ √ √ √ Efficient and effective management and support √ √ Figure 5: Alignment with DOT Strategic outcome oriented goals In terms of government’s outcomes, PRASA objectives contribute as follow: Page 17 √ √ Improved public transport systems Increased contribution to job creation √ Good Corporate Governance and economic development √ SA Government 12 Outcomes PRASA STRATEGIC OBJECTIVES Outcome 1: Basic Education Outcome 2: Health Outcome 3: Safety Outcome 4: Employment by economic growth Outcome 5: Skills Outcome 6: Infrastructure Outcome 7: Rural Communities Outcome 8: Human Settlements Outcome 9: Local Government Outcome 11: Better SA & better world Outcome 10: Environment Outcome 12: Public Service Human Capital Management Modernisation and Capacity Enhancements Operational Efficiencies Strengthen Financial Position Improve Financial Performance Corporate Governance Principles Direct Indirect Figure 6: Alignment with Government outcomes 5.3 PRASA Strategic Phases The PRASA strategy is based on a phased approach. Phase 1 with the establishment and strategic positioning of PRASA has been completed. PRASA in now in Phase 2, that seeks to establish PRASA as the backbone of public transport. This is to be established through its modernisation drive and creating a new business to support the new technology investments. Phase 3 will focus on geographical public transport integration and expansion. The phases reflect different stages of the evolution of PRASA’s business over the longer term. Each phase has subtle changes in business context and emphasis that strengthens the aim of establishing PRASA as the backbone of integrated rapid public transport in urban and rural or regional contexts. The PRASA strategy is based on a phased approach with Phase 1 largely completed with establishment and strategic positioning; Phase 2 to establish PRASA as the backbone of public transport in progress and Phase 3 Integration and expansion in planning for execution. 5.3.1 PRASA Phase 1 – Establishment & Strategic positioning The creation of PRASA necessitated a complete review of the overall functional and organizational structuring of the consolidated organization. Page 18 Phase 1 required a focus on the following: Status Rapid restructuring of the business as well as redefinition and allocation of roles, Completed functions and responsibilities Consolidation of assets under PRASA followed by the (re) valuation of asset base Completed for selected assets Consolidation of Metrorail and Shosholoza Meyl into PRASA Rail Operations with a separate Head Office, with Metrorail Regions strictly treated as Operational Completed. Units rather than as Business Units. Intersite’s revised mandate with a specific focus to becoming a property development specialist maximising opportunities through developments including Completed transit oriented developments the creation and development of a strong PRASA identity and brand that o defines PRASA o enables successful brand management of the operational brands Completed [Metrorail, Shosholoza Meyl, Autopax and Intersite The strategic positioning of PRASA as provider of integrated public transport In progress solutions The evaluation of the potential for acquiring a rail engineering company to reduce Evaluation the vulnerability to third party suppliers in the rolling stock supply chain completed A strong focus on strengthening Corporate Governance through the formulation In progress of clear group policies & procedures 5.3.2 PRASA Phase 2 – Consolidation as the Backbone of Public Transport Phase 2 concentrates on consolidating the key thrusts initiated in Phase 1, with an emphasis on entrenching PRASA’s role as a provider of integrated and high-quality public transport services in support of government’s social, economic and transport intentions. Particular emphasis will be given to: Status: Strengthening the financial position of the organization by restructuring and In progress leveraging the assets of PRASA, strengthen the Balance Sheet for the Group for future expansion and growth and development of property portfolio that will provide further funding streams for the future. Consolidate and enhance the role of rail as the backbone of integrated urban and In progress rural/regional public transport systems within South Africa; Upgrading of the Rail Signaling System In progress Introduction of new rolling stock destined for the urban rail systems, which In progress facilitates the strengthening of brand loyalty, provides a significantly improved quality of service while allowing differentiated services to be introduced that Page 19 Status: broadens the customer’s access to service choice; Delivery of high quality services in main commuter corridors; In progress Borrowing plan for PRASA The provision of systems that add value to passenger mobility and accessibility – In progress seamless modal integration (including through ticketing), service integration & choice & passenger information; Continued technology rationalization and standardization of programs, processes In progress and protocols that give emphasis to the optimization of the overall operational efficiency of the Group. 5.3.3 PRASA Phase 3 – Integration and Expansion Phase 3 will build on the foundations of Phases 1 & 2. The focus for this phase will be geographical and public transport service integration and expansion. In urban metropolitan areas, emphasis will be given to The provision of expanded public transport service provision with the integration of alternative rail technologies [light rail, high-speed, regional rail]; Technological Upgrades Expansion of the Rail Network to enable better connections the Cities and Rural to the Transport Network Public transport service coverage will ensure that no-one is more than one kilometer from a public transport route with rail continuing to be the backbone of the public transport system, fully supporting the expanding spatial development of the urbanized metropolitan conurbation. Rural and regional systems provision will emphasize: Strengthening rural and regional nodal development mobility linkages; Continuing development of sustainable public transport service provision focused on enhancing rural mobility and accessibility; Integrating neighboring economies through the provision of expanded integrated rural and regional public transport services Vertical integration of PRASA across a number of key strategic industries to Secure the upside supply chain to reduce vulnerability in total asset management; Create opportunities for integrated product innovation that will add value to the public transport solutions that can deployed; Strengthen an employment creation base in support of government’s economic and transport objectives. Page 20 6 Challenges facing PRASA The prolonged under-investment in passenger rail of almost thirty years has manifested in the deterioration of the general rail asset i.e. Rolling Stock and Infrastructure (Signaling and telecommunications, electrical systems and perway). This lead to a situation, where services experienced a decline, primarily due to poor availability and reliability of rolling stock and ageing infrastructure. The lack of investment in the asset base has also had a negative impact in the skills base of the passenger rail industry over a period of time. A need for rapid change was identified and PRASA is leading the way to modernise the public transport system and transform South African’s mind set towards using it. The challenges that exist that PRASA is addressing though its modernisation program are as follow: 6.1 State of the existing Rolling Stock The average age profile of commuter coaches is 40 years and has been left behind by international advancements in rail technology over the past three decades. The life expectancy of railway rolling stock is of the order of 54 years. The railway industry norms are that the coaches will be upgraded at half life (27 years) and overhauled every 9 years, so as to ensure the structural and sub-systems integrity is not compromised by metal fatigue, age, wear and tear or environmental condition. Thirty-three percent (33%) of the commuter rail fleet is already above 36 years and therefore would be uneconomical to upgrade. The life expectancy of railway rolling stock is of the order of 54 years. Commuter Rail Fleet Age Profile (Years) and Service Entry Year Avg Age Motor Coaches Avg Age Trailer Coaches Target Avg Motor Coaches Target Avg Trailer Coaches 300 C o a c h e s 250 200 150 100 50 0 1990 1989 1988 1987 1986 1985 1984 1983 1982 1981 1980 1979 1978 1977 1976 1975 1974 1973 1972 1971 1970 1969 1968 1967 1966 1965 1964 1963 1962 1961 1960 1959 1958 52 51 50 49 48 47 46 45 44 43 42 41 40 39 38 37 36 35 34 33 32 31 30 29 28 27 26 25 24 23 22 21 20 Motor Coach Figure 7: Age profile of Commuter Rail Fleet Page 21 Trailer Coach Figure 8: Age profile of Mainline Passenger Service Coaches PRASA has since embarked on a programme to invest significantly in new rolling stock over the next 20 years. A detailed feasibility which focused mainly on the Rolling Stock Fleet Renewal Programme was completed in June 2011. The study results were considered and approved by the PRASA Board, Minister of Transport and Cabinet effectively giving PRASA a green light to start with the full implementation of the programme. Based on the feasibility study results, 7 224 new vehicles are required nationally to satisfy forecast passenger demand, which includes operational spares. Funding for the programme was approved by the National Treasury. PRASA has made a considerable progress with the appointment of Gibela Rail Transport Consortium (Gibela) as preferred bidder to supply 3600 new Metro Rail coaches at a cost amounting to R51 billion over a 10 year period (2015 – 2025). Overall, the Rolling Stock Fleet Renewal Programme will deliver 5256 vehicles to satisfy existing rail passenger demand on the current network until the year 2020, 456 vehicles to satisfy growth in rail passenger demand to the year 2030 on the existing network and a possible further 1512 vehicles to satisfy long term rolling stock needs on new corridors to be constructed as part of a possible future expansion of the existing network and the development of a new network. The PRASA Fleet Renewal Programme is the catalyst for the transformation of Metrorail services and public transport as a whole. It is the beginning of the rollout of the Government’s Comprehensive Rail Programme over the next two decades. Whilst the urgent challenge to improve passenger services remains primary, the Rolling Stock Fleet Renewal Programme has been designed to achieve a number of key Government objectives such as the delivery of quality services to citizens, revitalization of South Africa’s rail engineering industry through local manufacturing and ensuring local content (65% minimum local content is set) as part Page 22 of the Government’s Industrial Policy Action Plan (IPAP2), employment creation and skills development as well as Broad-Based Black Economic Empowerment. PRASA appointed the B-BBEE Equity Partners on the 1stAugust 2013. A separate procurement process for identification of the Current Active, Current New Entrant and Investor B-BBEE categories were concluded with the appointment of three BBBEE participants: Current Active B-BBEE shareholder - Khiphunyawo Rail Current New Entrant B-BBEE shareholder- Community Rail Services (Pty) Ltd Investor B-BBEE shareholder - Elgin-Identity Rail Corporation PRASA further achieved contract signature on the 14th of October 2013 with Gibela on the following two agreements for the phase of the Programme: Manufacture Supply Agreement (MSA): this agreement entails the supply of 3600 vehicles over a 10 year period (2015 – 2025) for a contract value of R51 billion (excluding adjustments for forex movement and indexation). Technical Support and Spares Supply Agreement (TSSSA): this agreement entails the technical support and maintenance of vehicles supplied by Gibela and is contracted for an 18 year period (2015 – 2033). 6.2 Signaling The current signaling system is no longer suitable for a safe movement and monitoring of traffic. It is unreliable and has contributed to accidents in the recent past. Of the current system, 85% of the signaling installations have become obsolete, and the remainder not able to fully support modern and safe railway operations. The current railway signaling system also consists of a mixture of technologies from the 1930’s; 50’s; 70’s and 80’s. Upgrading the system will replace the practice of mechanical interlocking or the manual changing of signals by pulling a leaver. Unavailability of spares also makes it increasingly impossible to perform maintenance and fault finding duties within the prescribed specifications. Changes to installations to accommodate layout changes are not easy to implement and introduces an even bigger reliability risk to such installations. The current status of the signaling is summarised below: Page 23 Region Interlockings Average Age in 2009 (years) Signaling Elements Gauteng 89 64 9365 Western Cape 43 25 4287 KwaZulu Natal 30 32 2928 Nationally 162 30 16 580 Through PRASA’s planned railway signaling replacement initiative, train signal changes will be automated. The new Railway Signaling System and the construction of the Train Control Nerve Center will enhance operational capacity and allow higher flexibility, improved safety, reduce train delays and reduce human factors in the operation of trains and lay the foundation for the introduction of new modern rolling stock. PRASA has embarked on a process to replace all existing signaling interlocking, which consist mainly of obsolete mechanical and electro-mechanical systems, with electronic interlocking as the technology of choice. Since it is not only funds that are a constraint, operations and time play a major role when embarking on a project of this magnitude, hence the whole project is divided into stages and phases. The first phase is the Gauteng Nerve Center (GNC), which has commenced and is currently 26% in progress. This also includes the Kaalfontein – Leralla – Tembisa re-signalling project. Phase two includes the re-signalling projects in Durban (awarded to Bombardier), Western Cape (awarded to Thales/Maziya), and Gauteng Stage 2 (awarded to Siemens). The scope of the Gauteng Stage 2 project will include re-routing of services and eliminate bottle neck sections where possible; re-signalling the network using fully bi-directional signalling to increase operational flexibility; increase signalling headway capacity; and increase service speed in the A and B corridors. The schedules for Gauteng 1 and Gauteng 2 will be aligned into a corridor implementation approach. The signalling programme is one of the key priorities of PRASA in the coming financial years. Currently, the programme has been allocated an amount of R3.260 billion, including telecommunications, with R814 million in 2013/14, R855 million in 2014/15 and R1, 591 billion in 2015/16. 6.3 Deployment of new trains The contract between PRASA and the Gibela Rail Consortium was signed in October 2013. The country expects new trains to be delivered from June 2015. Passengers expects new trains on their routes, with local and provincial authorities also expecting new trains to be deployed to support their transport plans . The Page 24 reality is that, at most, 360 coaches will be delivered in the first and in each subsequent year; and that it will take at least 10 years before the number of new trains is equal to the number currently in service. This means that in the first few years, very few current train passengers will experience the benefits of the new trains. It is therefore necessary that the deployment be based on a transparent prioritisation process that has undergone widespread public consultation. The simplest way of deploying the new trains would be on an ad hoc manner. However this would not achieve any objective, except to satisfy the strongest / loudest requests; with no resultant benefit to passengers. Another way would be to deploy the new trains to the regions in proportion to existing conditions; e.g. passenger numbers, fleet size, etc. If the deployment is based on regional fleet size, then the first year’s trains would be deployed as shown Table 1 Table 1: Proportional deployment methodology impact in 1st year % passengers Number of new trains Western Cape 30 9 KwaZulu Natal 13 4 Gauteng 53 16 Eastern Cape 4 1 100 30 TOTAL The question arises “What can a region do with 11 trains?” It could distribute them across all its services to advertise what the new trains will look like. But besides the trains being new, the passengers would not enjoy the benefits of the new trains, such as shorter travel times resulting from faster acceleration and deceleration and higher cruising speed. Nor would passengers enjoy any improved reliability because the new trains would be mixed with existing trains and when any of the old trains fail, any new train that was following will also be delayed. The new train operating in a fleet of new trains would also prompt some passengers who would have taken an earlier train to wait for it and some passengers who would have travelled on a later train to come early. This would result in the overcrowding of the new train, with its potential for increased wear and tear, vandalism and crime; and the under-utilisation of the other existing trains, thereby reducing the effective capacity of the service. Page 25 There might be a desire to show off the reduced travel time achievable by the new train. This is shown in Figure 9 which compares the time distances of a fleet of old trains and a fleet of old trains with one new train. What is obvious not only does the new train destroy the regular clock face scheduling over the period but also could reduce the number of train trips that could be provided safely (depending on the difference in travel time between existing and new trains and the train frequency). Figure 9: Effect of mixing new trains with existing trains It is for these reasons that it is proposed that the new trains be deployed as meaningful fleet to service a corridor or route. Here all the trains would be new, having better acceleration and braking rates and cruising speeds than the old trains. Besides the trains being new, passengers would experience all the benefits of using new train services. The corridor deployment strategy will have the following implications: 1) Only two corridors in the country can be provided with a new fleet of trains in each year; because major services such as Mapobane, Naledi, KwaMashu, Chris Hani, etc. require between 12 and 18 trains of 12 coaches. A region could wait two years before receiving its first fleet and another two for its second fleet. 2) As such, pressure can be expected from political and community groups for the new fleet to be deployed in a specific region; and even on a specific corridor. 3) Regardless of where a fleet is deployed, PRASA will be subjected to strong, negative and even defamatory public criticism about its decision. 4) Within a region, passengers on routes not benefitting from the new trains could consider the fact that anotherroutes had received a new fleet of trains to be unfair. This could be used to stir up civic protest that could result in anti-social behaviour and even vandalism and violence. (The PRASA Rail 5-Point Plan will be used to improve existing services on routes that do not immediately benefit from new trains initially.) Page 26 6.4 Mainline Passenger Services Turnaround Modern rail systems are important for the modernisation of the economy and to ensure sustainable longterm growth. High capacity and well maintained passenger and cargo rail networks are an integral part of a modern transportation network. Affordable, comfortable, sustainable and safe travel opportunities for all social groups can be provided by well executed passenger rail services. In addition a good rail network maximise opportunities for trade and tourism and ensure equal distribution of economic benefits to all corners of the country. Long distance passenger rail is necessitated by the geography and socio-economic structure in South Africa. However the current long distance rail services, Mainline Passenger Services (MLPS) face a number of challenges that prevent it from executing this critical role. MLPS are not able to cover its costs consistently with current operating revenues covering only 26% of its operating expenses. Haulage and personnel costs contribute 73% towards overall expenses and are the main cost blocks to be reduced. Figure 10: MLPS historical operating expenses The current problems of MLPS have its origins in the transfer agreements with Transnet of 2008. Access costs to the network are too high The network lacks quality especially in terms of frequencies and speeds. Locomotives are unreliable due to the age of the assets received from Transnet in addition to reactive maintenance procedures. Inflexible labour agreements and Poor levels of staff motivation and qualifications. In addition MLPS underperforms its competitors in terms of availability and reliability as indicated in the analysis below. Page 27 Figure 11: MLPS comparison with competitors Management has already taken critical initial steps for a turnaround namely Investment in new locomotives for long distance passenger transport Conditions of service have been evaluated and implemented changes from 5-day to 6-day weeks as well as 45 hour working weeks in 2013. The TFR commercial agreement has been interrogated. An internal efficiency programme has been launched for onboard services, energy and training. Route evaluation is ongoing. However costs will remain significantly higher than revenues in the short-term but will decrease in the future. Therefore it is necessary to invest in track maintenance, construction of new track as well as new the technologies to help transform Mainline Passenger Services (MLPS) into an effective provider of longdistance rail services for all South Africans. 6.5 Human Capital Development The strategic intent of PRASA’s Human Capital Management (HCM) department is to ensure that the business performs in a stable environment that is conducive to the achievement of its objectives, through the relevant guidance, policy making, standard setting, facilitation and leadership. This can be achieved, amongst others, by recruiting, developing, nurturing and rewarding a model PRASA employee with the necessary attributes, who will be able to rise to the challenges of a modern organisation capable of discharging its primary responsibilities. The challenges identified for human capital management in the Group is indicated on three tiers : Page 28 Operational Strategic Transformation Ensuring that the proper day-to-day operational functioning of HCM occurs within PRASA, that is, a “Backto-Basics” approach. e.g. to ensure that all positions are profiled, evaluated and filled expeditiously Ensuring that PRASA pursues and implements HCM best practices. e.g. ensuring that a strategic HCM Plan for PRASA exists, which informs HCM processes (recruitment, reskilling etc.) Ensuring that HCM strategies and initiatives, aimed directly at addressing transformation towards consolidating the entity, are addressed e.g. a change management programme to facilitate the complete consolidation of PRASA and its entities. This will be complemented by a HCM strategy that addresses issues of ring-fencing, employee transfers, organisational design and systems support Figure 12: Three tier model of HCM challenges 6.6 Devolution of Subsidy to Provincial / Metropolitan Transport Authorities The National Treasury initiated a process for the devolution of rail subsidies to provincial or metropolitan authorities late in 2010. The intention is to devolve only rail operational subsidies to the MTA’s. Proponents of this approach are using legal argument in terms of the second National Land Transport Regulations, 2010 Section 7 (1): “Every municipality must establish an intermodal planning committee (IPC) within six months after promulgation of the Regulations, unless the Minister grants written permission for it to be established later on application by the Municipality with the provision of reasons” and Section (2)(a) &(b) of the second National Land Transport Regulations, 2010 (1) The IPC must− (iii) conclude contracts with operators of metropolitan bus services, subsidized bus services, passenger rail services and taxi services to establish IPTNs; (iv) ensure rail plan corridor alignment and implementation parameters; (b) provide for holistic integration of─ (i) rail passenger services in the area with road based public transport services; PRASA believes that further debate on the appropriateness of the devolution of rail subsidies to Metropolitan Transport Authorities at this stage in the development of our Public Transport System is crucial. From a PRASA perspective, rail is currently a national function and its success requires crosssubsidisation within the national rail system as a whole. Rail is also important from the point of view of Page 29 economic unity, establishing links between different cities and between rural areas and metropolitan centres of the country as well as overcoming regional unevenness and underdevelopment. A number of challenges exist in terms of the regulations and implementation thereof: 1. Provincial involvement should be secured where appropriate (e.g. the complexities of Gauteng where rail services are provided across a number of metro’s) as well as City Treasuries. 2. Political buy-in at all spheres of Government needs to be ensured including Executive Mayors and MMCs. 3. From a governance perspective the relationship between Metros and PRASA Board and representation within Board, needs to be clarified. 4. Service levels are currently constrained by available operational rail subsidy and additional services demand will not be viable. Supply driven versus demand driven service provision should be reconciled. 5. Clarifying and strengthening various stakeholder relationships i.e. Labour, PRASA Management, Metro Management etc. In order to address these challenges PRASA in cooperation with SA Local Government Association (SALGA) is embarking on a study to establish the viability and suitability of the devolution of rail to municipalities. The study has the following objectives: To locate the devolution of rail function within the existing constitutional policy and legislative environment and outline the regulatory framework for the devolved function Identification of national norms and standards that would apply to the devolved function To provide a description of the function to be devolved and clarify roles and responsibilities at the local government level and in relation to other institutions (institutional framework) To outline the fiscal framework to support devolution (financial framework) To outline the planning framework (national to local level plans) To outline the essential support and monitoring framework To determine the potential impact of devolution on different types of municipalities To identify mechanisms for devolution of the function To outline the process (including phases) for devolution (including targeted municipalities) To make overall recommendations on devolution 6.7 Sustainable Funding Due to long-distances and low-densities that contribute to low passenger numbers and low fare structure, passenger rail services are not able to generate the necessary financial resources to meet its obligations. The need for changes in the way rail services are funded from the national fiscus requires a major review. The Page 30 ability to provide the requisite level of funding to address both the investment capital, operational requirements and increasing demands for rail services in growing cities is fundamental to the success of PRASA. The current approved Medium Term Expenditure Framework (MTEF) allocations are illustrated in Figure 13. This reflects a significant increase in the capital grant allocation over the four years depicted. This was in line with the Phase 1 requirements of stabilizing commuter rail and going forward starting to provide for the expansion of rail to meet passenger demand. The approved funding base makes little provision for key activities that need to be accommodated: Funding for long-distance rail operations under the auspices of Mainline Passenger Services, an operating unit that remains materially dependent upon Transnet Limited in terms of network access, haulage and other technical support. Impact of statutory increases such as rates and taxes by municipalities as well as energy increases for electricity as approved by the National Energy Regulator of South Africa. High levels of material cost and maintenance costs, inclusive of personnel to carry out maintenance on old infrastructure and rolling stock to maintain the asset base in working condition. Page 31 Figure 13: MTEF allocations against Revenues and Expenses 6.8 Asset Redistribution PRASA is dependent upon a number of critical external service providers. The restructuring of these external organizations can result in PRASA being vulnerable to business decisions over which it has little or no control but which have a major impact on PRASA’s ability to deliver. This is not in PRASA’s best interest. The Transnet Group’s review of core / non-core landholdings, the divestiture of Transtel from the Transnet Group, the creation of a commercial Neotel and the strategic focus of key Transnet business units on Transnet related core businesses requires to be acknowledged and mitigated against. PRASA’s growth is also linked to the securing of future rights-of-way for new rail links and corridors, as well as landholdings to support the future expansion of staging, maintenance and accommodation facilities. The principle of “the right of first refusal” needs to be entrenched in all dealings with Transnet as well as the public sector (all spheres of government) at large where land required for public transport operational purposes is first and foremost offered for public transport service provision before consideration is given to alternative uses or alienation. 6.9 Long-term Plan Alignment (including Rail Plans) The updating and maintenance of long term plans – rail, road and land – is fundamental in understanding the future demands that will be placed on PRASA. These plans need to be aligned with, and be legitimized in, the statutory plans produced by the various Planning Authorities in terms of all current legislation. Page 32 Both operating requirements as well as investment requirements must be detailed within these plans. The ability to respond timeously to Planning Authority requests for specifically urban commuter rail and regional rail services is core to establish PRASA’s credibility as a provider of integrated public transport solutions. The long-term plans need to clearly demonstrate PRASA’s longer-term intentions while the Business Plans provide realistic delivery statements. 6.10 Strategic Partnerships The need to recapitalize PRASA as a major player in supporting the delivery of government’s socio-economic and transport intentions requires the identification of key strategic partners and investors. Building strategic alliances and strengthening relationships, both nationally and internationally, will assist PRASA in addressing its short-term needs while positioning the organization for longer-term growth into Southern Africa. 6.11 Modal Integration Modal integration poses both internal and external challenges. Internally, the integration of systems across urban and regional services requires a single enterprise platform and architecture, the review of operational service synergies that can be developed between the urban and rural systems specifically in the peripheral or peri-urban areas of the metropolitan conurbations, including integrated facilities, passenger information and ticketing. Externally, strengthening the relationships with the various Planning Authorities to ensure integrated modal interchange facility, zonal systems, fares, passenger information, ticketing and service provision is essential. Integration is also required at both a planning and service provision level with Bus Rapid Transit systems being developed in the larger cities as well as wider and community based feeder service integration with existing and proposed rail services. Page 33 7 Risk Management Fraud Risk Management is the primary focus of the ERM Department. The Implementation of the Fraud Awareness Campaign as per the ERM Fraud Awareness plan is well under way. As the risk assessments for PRASA Corporate Departments has been concluded, the focus point for ERM Department going forward is monitoring the effectiveness of the risk mitigation plans and ensuring they add value to the business by improving the achievement of PRASA objectives and the ERM Tool remains key to the process. 7.1 TOP 10 STRATEGIC RISKS The dashboard on the PRASA Group Strategic risks is presented below. Mitigation plans are drafted, reviewed and monitored with the strategic risk owners and ERM. Risk Risk Number Description R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 Page 34 Fraud Commuter backlash and loss of assets due to commuter agitation Inability to unlock the value of the property portfolio. Failure to achieve financial sustainability Increasing employee benefit costs ( liabilities on the balance sheet) Inadequate return on investments Unproductive Assets Loss of revenue and poor liquidity position (financial viability). ICT ineffectiveness Inability to raise funding from the market Strategic Risk Risk Owner Progress 2013/14 1. Fraud Group CFO According to the PRASA Fraud Hotline only 8 fraud cases were reported from September 2008 to date. ERM’s view, based on these Statistics, is that the current controls and Mitigations to deal with Fraud are effective and fraud is not prevalent within PRASA. Group Security Department has been approached to consolidate all Reported Fraud Cases in an attempt to validate the current information, quantify the Risk of Fraud and to be able to effectively monitor the success of Fraud initiatives. ERM met with the GCFO and agreed that ERM, Security, Internal Audit and Finance Departments need to meet and discuss ways of further improving Fraud Management. Furthermore ERM has embarked on the following to reduce the risk of Fraud: Awareness and education on Fraud Risks through Fraud Risk Management presentations across PRASA with the assistance of Deloitte as the administrators of the Fraud Hotline. Fraud Prevention Posters are being sourced to be distributed in key areas around across the organisation Fraud articles on the Ontrack Magazine starting with the October/November issue 2. Commuter backlash CEO Prasa Rail Prasa Rail has developed a five Point Plan that will be aligned and incorporated with current operational and loss of assets Action Owner (CEO due to commuter Prasa Tech) effectiveness program (Rail Program of Action) and corridor modernisation change management agitation Service Redesign This involves processes. Key elements of the plan are: Introduction of inner/outer services with intermediate station connections for increased shuttle services and express services, offering improved frequencies and managing crowding. Reorganizing rolling stock deployment through appropriate set configuration. Improve availability of rolling stock from maintenance program. Further decentralization of the staging of trains to respond to optimum service Page 35 Strategic Risk Risk Owner Progress 2013/14 deployment. Short distance traveling of trains to maximize asset utilization Communications to customers. Introduction of user friendly Time-Table (introduction of user friendly and comprehensible timetable operating at regular intervals) Acceleration of Infrastructure improvements and rehabilitation (addressing infrastructure issues affecting service delivery, especially speed restrictions and capacity bottlenecks) Security of passengers and assets which involves 3. Inability to unlock CEO PRASA CRES the value of the Action Owners (CEO property portfolio. Prasa Cres GCFO) Page 36 Private security personnel to be under direct command of Prasa security. Ensure that the mobile Task Team members lead the deployments particularly in Gauteng. Ensure optimum security deployment in trains through creation of more mobile teams particularly during off peak services. Integrate Platform Marshalling responsibilities within security to ensure enforcement of safety compliance. Deploy security for zero tolerance compliance in the operational environment and within trains. Deploy security to protect key installations, i.e. vulnerable signaling installations. Protection of trains through focused teams on key corridors Operational Safety (intensify operational safety interventions and manage human factors affecting rail operations) PRASA CRES Real Estate Strategy was approved by the PRASA Board of Controls in November 2012. The strategy seeks to provide a framework to assist PRASA to effectively unlock the value of the Property Portfolio by implementing the following programs which are currently in progress: Strategic Risk Risk Owner Progress 2013/14 The acquisition of high income yielding Development Leases The sale agreement for The Bridge Shopping Centre and Umgeni LOT 421 & 422 is awaiting approval by GCEO. Below are the projects relating to Commercialisation and with the Project Status Region Project Name Progress to date NGR (6) Silverton Station – Light Contractor has been Industrial Park appointed Hatfield Office Preliminary designs completed. Await building plan approval and a Development (PRASA presentation of the proposal is to be made to the GCEO during the House) month of October for the relocation of Prasa House to the new building. Tender to be advertised during November 2013. Pretoria Station (Luxury Professional team appointed. Busy with designs & scoping. Coach Facility) Saulsville Mini Retail Existing professional team only appointed up to stage 4 for intermodal. New team to be appointed for the commercial and further stages. SGR (9) Pretoria Station- pay on Site handed over to contractor, civil works to commence in foot system September and completion set for 30 November 2013 Signal House Upgrade Gautrain proclaimed the property and the project will proceed. Tembisa: Cambridge Stores This will be last station to be granted final approval. The SDP’s are pending a traffic study that the Ekurhuleni Metro has made a requirement. Leralla: Cambridge Stores Site development plans (SDP’s) submitted in July 2013 have been approved. Awaiting submission of building plans for approvals from Cambridge so they can move on site. Vereeniging: Cambridge Page 37 Site development plans (SDP’s) submitted in July 2013 have been Strategic Risk Risk Owner Progress 2013/14 Stores approved. Awaiting submission of building plans for approvals from Cambridge so they can move on site. Park Station -Pay on Foot Appointment of service provider in progress. Expect completion is end November 2013 Park Station – Bus Pay on Consultation with operators in progress. Look to implement the phase Use 1 beginning November2013 Park Station Precinct: Lab Tender Evaluation Committee has completed its evaluation and a final Building - Student report has been sent to the Central Adjudication Committee for Accommodation consideration Park Station Food Court Construction in progress (90% progress) Expected completion is Mid October 2013 Park Station – Banking Mall Construction in progress (66% progress ) Expect completion by end November 2013 KZN(5) Park Station Precinct : Tender Evaluation Committee has completed its evaluation and a final Metro park - Hotel report has been sent to the Central Adjudication Committee for Development consideration Metrorail Space Mezzanine Lease with Mr Price signed. - Office Space Metrorail Space Ground Offer to lease to Ethekwini Municipality accepted by both parties. Floor - Office Space Lease effective from October 2013 Rovis Marketing /PRASA Tender delayed due to uncertainty on whether Checkers or Spar will CRES Space – Office Space be taking the space provided. The decision on the prospective client will inform the specifications on the space created Umngeni Storage - Project is at Design stage Conversion to retail)- Page 38 Concourse Vacant Space – Offers to lease concluded for Pharmacy and Internet Cafe. Potential Retail and Commercial tenant for offices and ATM being engaged. Occupation Dates Strategic Risk Risk Owner Progress 2013/14 expected 1st November 2013 WCR(3) Lentegeur Station - KFC Project delayed development CTS: Parade Concourse - Spar indicated an interest on 2000m2 as an anchor - superstar. Retail development Continuing with the leasing of the additional space. (4000m2) CTS: Forecourt – Retail Additional retail Glass Kiosks being developed. Expect completion in March 2014 As part of the Real Estate Strategy a list of non-core assets have been identified for disposal. Business cases for individual assets identified for disposal have been developed. A motivation for PFMA Section 54 application has been prepared and submitted to group for approval. This program aims to reduce the property holding costs and associated risks for PRASA CRES portfolio. Non-core assets have been identified for disposal. Business cases for individual assets identified for disposal have been developed. A motivation for PFMA Section 54 application has been prepared and submitted to DoT for approval. This program aims to reduce the property holding costs and associated risks for PRASA CRES portfolio. CFO Financial Sustainability is in its nature broad and covers most of the risks identified. The risk owner has financial Action Owners (CSO & committed to engage with all risk owners and action owners to review targets, timeframes and establish sustainability CEO Intersite) status of mitigation plans. The following are measures to mitigate the risk: 4. Failure to achieve Page 39 R650 Million has been approved by the Treasury department to assist with the running of Shosholoza Meyl which will alleviate the risk of financial sustainability. Non-core assets have been identified for disposal. Business cases for individual assets identified Strategic Risk Risk Owner Progress 2013/14 for disposal have been developed. A motivation for PFMA Section 54 application has been prepared and submitted to DoT for approval. This program aims to reduce the property holding costs and associated risks for PRASA CRES portfolio. Increase in security and fencing to counteract fare evasion Robust debt collection initiatives have been put in place Introduction of the Automated Metering Program that is aimed at managing electricity consumption and to increase the electricity recovery rate within the current commercial areas is underway 5. Increasing employee Group HCM Executive The risk has been partially mitigated by the implementation of the new Leave Policy which states that benefit liabilities costs on ( Action Owner (GCFO) the balance sheet) Managers can no longer accumulate leave days. Leave not utilised at the end of the leave cycle is forfeited without any option to have the leave paid out. The Bargaining Grades Leave still presents a risk as bargaining grades employees are still allowed to accumulate leave as follows: 1. 5 day worker can accumulate up to 43 days leave and 2. 6 day worker 51 days leave. This leave cannot be forfeited and the excess is paid out to the staff at the end of their leave cycle. HR is currently developing ways to manage the risk further. The leave rectification project for PRASA Rail has also been implemented which will assist in the mitigation of the risk. ICT is also targeting the 2013/14 financial year to introduce ESS with the view to effectively manage leave and address the risk. 6. Inadequate return SAD Head on investments EPMO is currently developing a Project Management Framework to guide Benefit Tracking. ERM Action Owner (Project Department is still awaiting a date from SAD Department to discuss progress with the management of owner) return on investment. Page 40 Strategic Risk 7. Unproductive Assets Risk Owner Progress 2013/14 PRASA Rail, CEO This risk relates to Assets in excess of operational requirements. Finance has no assets that are in excess Action Owner s currently and the organisation through the rationalisation of the MLPS and the disposal of unproductive (GCFO, SAD, assets is satisfied that its assets are being optimally utilised. Executive) 8. Loss of revenue GCFO The following are initiatives that are mitigating the risk of liquidity: and poor liquidity Action Owners (CEO position (financial Prasa Rail, CEO Prasa viability). Cres, CEO Autopax) PRASA Rail has instituted plans to rationalise MLPS business operations which includes focusing operations on profitable routes. MLPS have further reduced services to 44 trains per week from 66 trains per week that will curtail Operational Expenditure R650 Million has been approved by the Treasury department to assist with the running of Shosholoza Meyl which will alleviate the risk of financial sustainability. Management has Implemented cost containment measures and greater focus on operational efficiencies. Introduction of the Automated Metering Program that is aimed at managing electricity consumption and to increase the electricity recovery rate within the current commercial areas is underway. The Challenge still remains lack of quantification of the revenue lost. This challenge makes it impossible to accurately quantify the magnitude of the risk and to effectively monitor the success of the mitigation strategies. Increase in security and fencing to counteract fare evasion To reduce loss of revenue the following initiatives are in place: 9. ICT ineffectiveness Robust debt collection initiatives have been put in place, Of the R24 million handed over to MBD four months ago. The current records reflect that to date a total of R6.4 million has been collected over the last six months against the R 24 million that was handed over. Increase in security and fencing to counteract fare evasion. Robust debt collection initiatives have been put in place. CIO The recent events on the ICT environment have highlighted the need to re-assess the mitigation strategies Action Owners (All employed for the risk. ICT Project risk management remains a key factor in managing the projects geared Page 41 Strategic Risk Risk Owner Group Executive) Progress 2013/14 towards the mitigation of this risk. ERM has scheduled a meeting with ICT to improve on the effect of the mitigations presented. 10. Inability to raise CEO Intersite funding the market from The MOU between PRASA and DBSA to cover suitable and the possible funding requirement of PRASA was returned with proposed amendments. These have been addressed and accepted by the DBSA. The final document was forwarded to Group Legal for sign-off and submission to the GCEO. Page 42 6. PRASA Strategic Initiatives In order to achieve the vision of building a sustainable company by 2015/16 the following features need to be incorporated: The right kind of capacity Provide quality passenger services Modern stations and trains supported by modern infrastructure i.e. modern signaling, upgraded electrical infrastructure and perway etc. Modern Bus fleet with recognisable livery to support the Autopax marketing strategy Business generating enough financial resources from operations to fund its own shortfalls after subsidy A business capable of recapitalising itself Support Government infrastructure investment through the SIPs, especially SIP7 which PRASA is co-ordinating on behalf of Government. 7.2 Strategic objectives The strategic objectives for PRASA aligned to the strategic themes and initiatives are: Table 2: Strategic Objectives Strategic Objective Short description Strengthen the financial position of PRASA through restructuring of the Strengthen financial balance sheet and assets by 2015/16. position Improve the financial performance of PRASA by managing costs and Improve financial increasing revenue to ensure breakeven by 2016/17 performance Service excellence in the provision of integrated best practice public transport Improve operational solutions that are affordable for public and government, with 90% passenger effectiveness performance, predictable train frequencies of 5 minutes in peak and operationally safe with annual reduction of 5% in accidents, fatalities and injuries with current cost baseline by 2015/16. Modernisation of the asset base that ensures a balance between investment Invest in new capacity to and maintenance of assets (rolling stock, infrastructure and property meet passenger demand in portfolio) through the application of life-cycle management practices, the medium to long term processes and procedures to all assets through capital programme of R32 billion over the 2013 MTEF. Page 43 Bridge the gap between the strategic focus and employee management and Build human capital internal performance to achieve the strategic goals with specific focus on skills capacity development to meet the skills set required through PRASA’s modernization programme. Improve performance and sustainability through effective implementation Corporate Governance and and adherence to good corporate governance principles and risk economic development management 7.3 Creating a new business 7.3.1 Preparing for the new fleet of trains Current train services have been criticised because of delays, poor customer service, condition of the coaches and railway facilities, etc. Operational changes are essential to ensure that the new trains can operate to their potential and thereby provide passengers with a modern train service. The acquisition of new rolling stock, accompanied by the major investment to improve perway, electric traction systems, signalling, security systems and stations will result in improved reliability and shorter travel times. However, capital investment must be accompanied by change in human behaviour in train operations, rolling stock and infrastructure maintenance, service to the customer services, including timeous communication of changes in time schedule or platform, etc. At the same time, passenger behaviour will also need to change; e.g. train doors cannot be kept open to wait for a friend or for any other reason (because trains cannot move if a door is open), vandalism needs to be eliminated, appropriate fares must be paid, tracks cannot be crossed to board trains from the opposite side of the platform, etc. Furthermore, the behaviour of the community along the corridors also needs to change insofar as they must refrain from inappropriate behaviour (e.g. crossing the railway tracks instead of using overhead bridges or subways) and can assist to reduce criminal behaviour by members of their community and from outside (e.g. by reporting crime, and vandalism and theft of railway property and infrastructure). Unfortunately we cannot wait until the new trains are deployed to change behaviour, because this requires a long time period of communication, encouragement, motivation, enforcement and recognition. If the new trains are deployed without behaviours having changed, the infrastructure will soon deteriorate and the quality of service will soon revert to that currently being delivered. 7.3.1.1 The PRASA Rail 5-Point Service Improvement Plan The 5-Point Service Improvement plan has been summarised as: Page 44 Service redesign Change to clock face timetable Acceleration of infrastructure improvements Improved safety and security of assets Improved operational safety. Its purpose was to galvanise PRASA as a whole to create improvements in the train service across the country over a short term. However, many of the potential improvements are thwarted by other components of the service. For example the improvements from the service redesign and clock face timetable can only be achieved once the reliability of the rolling stock, the quality of the infrastructure have improved, the vandalism and theft of railway property is reduced significantly, and staff, passenger and community behaviour have changed so that much fewer trains are delayed or cancelled. The upgrade of rolling stock and infrastructure across any region will take years and not months; as will changing human behaviour. 7.3.1.2 The PRASA Rail 5-Point Service Improvement Plan as precursor to the deployment of the new trains If one applies the 5-Point Service Improvement Plan as a medium term programme to prepare a corridor for the deployment of new trains then the following are required: a) The perway, traction, signalling and even the stations will be improved to match the requirements of a new train service; as part of the Infrastructure Modernisation Programme. This means that the components of the Infrastructure Modernisation Programme will be implemented in corridors within a time schedule to match the deployment of the new trains. b) During this period, construction will require occupations that will make the delivery of the scheduled services difficult. As such it is essential that not only must occupations be minimised (e.g. more than one element of infrastructure will be upgraded during an occupation), but train schedules will need to be repeatedly revised during this period. Scheduling competency will be developed at both national and regional levels. Every change in service will be communicated timeously (and effectively) to passengers and supported by a communication programme that explains why the changes are necessary. c) Every effort will be made to maximise the reliability of the service even during the period of occupations. This will require that the most reliable rolling stock in the region will be assigned to the corridor. Furthermore, every department will deploy its best personnel on that corridor, i.e. the most competent technicians from rolling stock and infrastructure, the most effective staff from protection services, and the most courteous and informed staff from customer services, Page 45 etc. These actions will set the bench mark for staff across the region (and the country) into the future. d) A change management plan will be devised for each corridor. This will be driven nationally but be based on specific needs of the corridor and the lessons learnt from corridors where new trains have already been deployed. Budget will to be provided for the change management process; and hopefully a sizable proportion of these cost can be capitalised. At this stage, two years remain until the deployment of the first fleet of trains. This seems a reasonable time to begin inculcating the changes, and with on-going reinforcement the changes should become self-sustaining. NEW ROLLING STOCK DEPLOYMENT REQUIREMENTS Depots Staging yards Perway / Track Electrical high tension cables Communication systems Stations Ticketing systems Systems, processes & procedures PRASA Staff Passenger behaviour Secure rail corridors INFRASTRUCTURE OPERATING ENVIRONMENT National or Regional Interdependent projects Occupations on current system Legislative requirements and approvals MODERNISATION PROJECTS Figure 14: Rolling stock deployment interactions required 7.4 Modernisation Since the 2012 MTEF capital budget framework reflects a rising investment outlook in support of PRASA’s strategic initiatives. The Group capital spending will reach R26 billion over the next three years. This allocation allows PRASA to start with the implementation of the Rolling Stock Fleet Renewal Programme and further support the national signaling programme, new depots, station modernisation and infrastructure such as track and electrical substation upgrades. PRASA is mindful that a careful balance is maintained between different asset classes such as infrastructure, rolling stock and property assets. As operational subsidy is decreasing in real terms, PRASA has with its strategy established in 2010, embarked on revenue generation through its properties to improve the ability of these properties to generate rental income in Page 46 support of the rail business going forward. A further enhancement on this is the restructuring of the business entities to enable the unlocking of the capital allocations and enable execution of capital projects. 7.4.1 New Rolling Stock for Suburban/Commuter rail service PRASA has intensified its effort to procure approximately 7 224 new rolling stock with projected investment of R123 billion over an estimated period of 20 years. The procurement of new rolling stock is a critical component of PRASA’s mandate to provide for modernization and growth. PRASA has since made a considerable progress to achieve this objective where Gibela Rail Transport Consortium (Gibela) was appointed as preferred bidder to supply 3600 new Metro Rail coaches at a cost amounting to R51 billion over a 10 year period (2015 – 2025). Overall, the Rolling Stock Fleet Renewal Programme will deliver 5256 vehicles to satisfy existing rail passenger demand on the current network until the year 2020, 456 vehicles to satisfy growth in rail passenger demand to the year 2030 on the existing network and a possible further 1512 vehicles to satisfy long term rolling stock needs on new corridors to be constructed as part of a possible future expansion of the existing network and the development of a new network. The PRASA Fleet Renewal Programme is the catalyst for the transformation of Metrorail services and public transport as a whole. It is the beginning of the rollout of the Government’s Comprehensive Rail Programme over the next two decades. Whilst the urgent challenge to improve passenger services remains primary, the Rolling Stock Fleet Renewal Programme has been designed to achieve a number of key Government objectives such as the delivery of quality services to citizens, revitalization of South Africa’s rail engineering industry through local manufacturing and ensuring local content (65% minimum local content is set) as part of the Government’s Industrial Page 47 Policy Action Plan (IPAP2), employment creation and skills development as well as Broad-Based Black Economic Empowerment. PRASA achieved contract signature on the 14th of October 2013 with Gibela on the following two agreements for the phase of the Programme: Manufacture Supply Agreement (MSA): this agreement entails the supply of 3600 vehicles over a 10 year period (2015 – 2025) for a contract value of R51 billion (excluding adjustments for forex movement and indexation). Technical Support and Spares Supply Agreement (TSSSA): this agreement entails the technical support and maintenance of vehicles supplied by Gibela and is contracted for an 18 year period (2015 – 2033). 7.4.1.1 Salient Features of the first phase Gibela will deliver the following (non-exhaustive list): ~8,088 direct jobs created through the Programme over the 10 year period; 30% Ownership for B-BBEE Equity Partners, plus 9% shareholding through New Africa Rail; Total Skills Development spend of ~R892 million: with spending of ~ R797 million on B-BBEE skills development initiatives; Total commitment of up-skilling ~19 527 individuals, including but not limited to: ~6 766 Artisans ~5 211 Engineers Preferential procurement: ~R28.8 billion to be spent on subcontracting to black empowered entities; ~R5.3 billion to be spent on subcontracting to Qualifying Small Enterprises and Exempted Micro Enterprises (SMMEs); ~R1.6 billion to be spent on subcontracting to entities owned by black women; Spending of ~R746 million on the development of enterprises in the rail sector; Spending of ~R273 million on socio-economic development contributions; Build a local factory for train production (which will be operational by July 2016 and handed over to PRASA at the end of the MSA agreement): Page 48 Local Content of 67% on the new trains by year 2 of delivery and an un-weighted average of 77% Local Content for the TSSSA; and Provide a Product Evolution Facility operating as the on-going design authority for the new trains: This facility will be handed over to PRASA at the end of the agreement; The facility will have, at a minimum, an 80% local employee base by January 2020. The following technical features will be supplied on all trains (this is not an exhaustive list): 1344 passengers per 6-car train (Metro) 1184 passengers per 6-car train (Metro Express) CCTV Real time diagnostic data for maintenance planning (Traintracer) Passenger counting for operations planning Automatic doors Real-time Passenger Information System (RTPIS) Wi-Fi (on Metro Express) Crashworthiness designed to raise later the top-speed to 160 km/h Automatic Train Protection / ERTMS level 2 Infotainment (on Metro Express) UHF and GSM-R train radios Passenger Air conditioning Universal Access: 2x Universal Toilets (on 73 3 kV DC Metro Trains) Fixed locations on platforms for wheelchair users to board the train Wheelchair position with call-for-aid and anchor points compliant to standards 72 priority seats in every 6 car train 7.4.1.2 Next Milestones Strategic Activity Responsibility Due Date Current Status Reach financial close PRASA/Gibela February 2014 80% Delivery of test trains Supplier First quarter 2015 0% Page 49 Delivery of operational trains Supplier Fourth quarter 2015 0% Local factory operational Supplier June 2015 2016 0% 7.4.2 National Signaling Upgrade Programme: The signalling programme is one of the key priorities of PRASA in the coming financial years. Currently, the programme has been allocated an amount of R3.260 billion, including telecommunication, with R814 million in 2013/14, R855 million in 2014/15 and R1, 591 billion in 2015/16. Even though spending in the past three years was significantly low, it is expected that the expenditure will increase in the period ahead. This is anticipated due to the appointment of Bombardier Africa Alliance Consortium and Thales/ Maziya Consortium for KwaZulu Natal and Western Cape respectively. The budget allocation for 2013/14 has now been increased to R1.203 billion. Figure 15: Gauteng Stage 1 Progress The scope of work in the first phase of the project includes the construction of Gauteng Nerve Centre (GNC), installation of interlocking systems in the Gauteng Region. The estimated duration for the project is 5 years, with a total cost amounting to approximately R1 billion Page 50 (excluding yearly escalations). The work commenced in the first quarter of 2011/12 financial year and scheduled for completion by 2016. Figure 16: Envisaged GNC view of signaling network Figure 17: GNC Columns casted and wrapped for curing The Kaalfontein – Leralla – Tembisa re-signalling project forms part of the Gauteng stage 1 project. The works commenced in the first quarter of 2012/13 financial year and scheduled for completion by 2014. The programme is scheduled to be completed in six months after the finalisation of the detailed designs. The validation of the SICAS 7 Interlocking is currently in progress scheduled for commissioning by the end of February 2014. The commissioning of Midway - Lenz Station is also expected to happen at the end of March 2014. Page 51 7.4.2.1 Contractual obligation over the next five years Appointed Companies Total Contract Contract Period Value Bombardier – Durban R1.3 billion Gibb and other consultants R0.086 billion Thales/Maziya – Western Cape R1.8 billion TLF and other consultants R0.108 billion Siemens – Gauteng Stage 1 R1.1 billion Siyayadb and other consultants R0.091 billion Siemens – Gauteng Stage 2 R2.7 billion Siyayadb and other consultants R0.123 billion Total R7.3 billion 25/03/2013 to 24/05/2019 01/03/2013 to 01/03/2016 08/02/2012 to 30/04/2017 15/10/2013 to 15/10/2018 Corridor Modernization Programme 7.4.3 Priority corridors were identified taking into consideration the following: Detailed demand assessments and service requirements (Passenger forecasts). Detailed capacity analysis, with perway and related infrastructure capacity analysis including signalling. Stations capacity and also taking into consideration how to schedule trains, where to start, stop, connect and end trains, with what train. The first test train will be deployed in Gauteng between Braamfontein and Kaalfontein and the Braamfontein Depot and associated infrastructure have been prioritized for upgrade to achieve this milestone. Identified priority corridors include the following: Gauteng: Mabopane – Pretoria – Johannesburg – Germiston – Naledi; Western Cape: Khayelitsha / Kapteinsklip – Cape Town; KwaZulu Natal: KwaMashu – Durban – Umlazi (Including extension to Bridge City). Page 52 7.4.4 120 km Perway Programme Figure 18: Perway ballast replacement PRASA’s current infrastructure allows for section speeds of up to 90km/h. In anticipation of the new rolling stock fleet, infrastructure upgrades need to be undertaken to increase section speeds to 120km/h. The programme includes re-railing, re-sleepering, replacement of turnouts sleepers (universal type), replacement of single & double slips, replacement of scissors & diamond crossings, drainage upgrading, ballast screening, refurbish rails via grinding, re-alignment of track via continuous tamping and refurbishment of track sub-structure via screening. PRASA Rail and PRASA Technical are currently busy assessing the impacted rail corridors in order to determine the full detail scope of the project (Bottlenecks, curves for realignment etc.). In parallel with this process they have also started with the development of technical specifications for Perway Material (Turnouts) and for On Track Machines that will assist in getting the track ready for the higher speeds. It was envisaged that this assessment process will be completed by end August 2013. The process is currently at 65% (December 2013). Following the conclusion of this process the next phase of the project will entail the compilation of detail design specification in order to enable PRASA to call tenders for the construction/implementation of the project. 7.4.5 Station Modernisation programme This programme focuses on the modernisation of stations in the A Corridors of the Rail network. A 134 stations were initially prioritized for Modernisation. However, six stations were included in the programme, these being; Leralla, Germiston, Roodepoort, Vereeniging, Berea and Phillipi. This takes the number of stations in the programme to 140. Page 53 PRASA has concentrated on stations which have a high volume of commuters and have the potential to increase business revenue. Any improvements on these stations will translate into real benefit for commuters, improving the overall customer experience and adding value to the whole trip chain for commuters. The enhanced experience and service offering will also translate into operational profits for PRASA. The Station Modernization programme has been allocated R1 billion over the 2013MTEF cycle, with R310 million allocated for the 2013/14 financial year, R308 million for the 2014/15 financial year and R423 million for the 2015/16 financial year. Figure 19: Envisaged station modernisation From the overall 140 stations identified as priority stations, 27 projects are at various stages of development in the current year, including 4 third party co-funded projects, Berea, Phillipi and Umlazi. A Developer was appointed by Intersite late 2012 for Umlazi Station. As a result of such appointment, infrastructure related work has to be aligned with the scope of work of the Developer. Work is scheduled to commence around July 2014. 7.4.6 Depot Modernisation Programme PRASA need to design and construct full-functional modern maintenance depots for the existing metro trains up to full fleet deployment of new fleet in 2034. New metro trains will start arriving by April 2015 and this Page 54 programme need provide for the maintenance demand of the new increased fleet. The conceptual design of depots commenced in January 2012. The detailed design process for the priority sites (Braamfontein, Salt River and the Springfield admin building) is progressing well with design reviews currently taking place at the Depots in KwaZulu Natal, Western Cape and Gauteng regions for necessary client input and sign offs anticipation of finalizing the design process. Long lead items have been identified by appointed professional teams with PRASA Technical SCM currently looking at possible procurement strategies considering current PRASA Rail contracts 7.4.6.1 Status of Building Surveys: Geotechnical Investigation: a preliminary geotechnical investigation report has been issued for Braamfontein and Springfield. Services Identification: All 5 depots are done and complete, reports issued to PRASA except for Durban yard. Topographical surveys: All 5 depots are done and complete and reports issued to PRASA. Town Planning process is progress at Springfield depot with consolidation of the ERF however it is to be noted that there is still a need to appoint additional sub cons (Conveyance for the registration the Notarial Tie and consolidation registration) with budget implications. 7.4.6.2 Braamfontein Proposed Master Plan The upgrade of the existing staging yard and associated maintenance and administrative buildings also provides an opportunity to improve the site layout and operational functionality. It will be a prerequisite of the project that current operations are maintained during the construction and servicing of the new Depot facility. The project will be approached in a phased manner that meets with PRASA’s internal operational management approval. The work that is envisaged to be executed at the existing Braamfontein maintenance depot site is as follows: The existing running shed will be refurbished in a phased manner to enable maintenance activities to continue during this process. One of the existing running shed bays will be refurbished for maintenance of the new fleet and remaining two running shed bays will be refurbished for continued maintenance of the existing rolling stock fleet. The existing lifting shop will similarly be refurbished through phased construction if practical. The lifting shop will be upgraded in its entirety to accommodate both the new fleet and the existing fleet. Page 55 The existing component work shop will be refurbished to store components for both the existing and the new rolling stock fleet. The existing administrative building, training centres, and C&W maintenance shed will be refurbished. A new train operations building will be constructed. New structures will include a external train washer plant, intensive cleaning shed, facility for Controlled Emissions Toilets clearing and tanking, a under floor wheel lathe facility, a turntable for single-vehicle turning, and a new shunting diesel locomotive maintenance shed. Figure 20: Artist impression of new Braamfontein depot 7.4.6.3 Salt River Proposed Site Layout The concept level of the required works at the Salt River Depot in order to stage and maintain the new rolling stock fleet whilst continuing to stage and maintain the existing fleet, is completed. Work planned for this depot: The existing running shed will be refurbished in a phased manner to enable maintenance activities to continue during this process. One of the existing running shed bays will be refurbished for maintenance of the new fleet and the remaining running shed bay will be refurbished for continued maintenance of the existing rolling stock fleet. The lifting shop will be upgraded in its entirety to accommodate both the new fleet and the existing fleet. It is unlikely that a phased approach will be possible. The existing component work shop will be refurbished and extended to store components for both the existing and the new rolling stock fleet. The existing administrative building will be refurbished and extended at its entrance. Page 56 New train operations and shunting operations buildings will be constructed The training centre will be moved to the Firgrove facility. Figure 21: Artist impression of main admin building: Salt River 7.4.6.4 Springfield The Springfield rolling stock maintenance depot, the Durban Yard staging facility, and the Durban Yard lifting shop are existing PRASA facilities in the Durban region. The erven making up the Springfield site is owned by PRASA and is zoned as a Transport Zone. The erven making up the Durban Yard staging facility and the Durban Yard lifting shop is owned by PRASA and Transnet respectively and is zoned as a Transport Zone. Some areas within the Durban Yard precinct are zoned as an Existing Street Zone. The upgrade of the Springfield depot railway infrastructure provides an opportunity to improve the site layout, modernize technology, and improve operational functionality and integration with the mainline operations. The upgrade of the Springfield depot railway infrastructure will include: Construction of new depot Admin building and inclusive of that will be consolidation of the erf. As part of the development process since the proposed design stretches over various erven within the depot precinct. Running shed maintenance staging lines and lifting shop maintenance staging lines will be modernised A turn table line to be introduced An intensive cleaning facility line All rail infrastructure will be automated and signalled New rail electrical infrastructure will be installed. Page 57 Figure 22: Artist impression of the Main admin building : Springfield In addition to the three prioritised depots above, the Durban Yard and Wolmerton will also be modernised. 7.4.6.5 Durban Yard: Figure 23: Aerial view of Durban Yard with Moses Mabhida stadium in the north west. The upgrade of the existing Durban Yard staging facility railway infrastructure provides an opportunity to improve the site layout, modernise technology, and improve operational functionality and integration with the mainline operations. The upgrade of the Durban Yard railway infrastructure will include: External train washer line Controlled emission toilet cleaning and tanking facility line Train reverse lines Access tracks to the main line 7.4.6.6 Wolmerton The concept level of the works is progress for the Wolmerton Depot that is to stage and maintain the new rolling stock fleet whilst continuing to stage and maintain the existing fleet. The upgrade of the existing staging yard and associated maintenance buildings also provides an opportunity to improve the site layout and functionality. It will be a prerequisite of the project that ongoing operations are maintained during the Page 58 construction and servicing of the new depot facility in a phased manner that meets with PRASA’s internal operational management approval. The work will include: The existing running shed will be extended by 2 roads to include a new maintenance road and a new forklift access road. The existing running shed will be refurbished in a phased manner to enable existing maintenance activities to continue during this process. A new lifting shop will be constructed. A new wheel lathe shed will be constructed. A new component repair, workshops area will be constructed between the lifting shop and the running shed. A new main store and component store areas will be constructed. New intensive cleaning, external wash and CET facilities will be constructed. A new shower block and new shunters/drivers resting facility will be constructed. A new administration building will be constructed. A new Train Operations (DOCC) building will be constructed. The existing staging yard will be remodeled / refurbished to provide staging for 60 new generation trains. The length of the remodelled staging lines will be 300m for 12-car trains and 150m for 6-car module. New railway lines will be provided for reversing of trains at the western and western extremities of the depot site. The access lines to/from the existing main line will be remodelled. The entire staging yard will be signed to allow for centralized train control for train operations within the depot area. Figure 24: Aerial view of Wolmerton depot Page 59 7.4.7 Digital Signaling Radio Network: PRASA has been using the MPT 1327 trunking / trunked Radio system, which is owned by Transnet, primarily for voice communications for the management of trains in various regions. The MPT 1327 trunking / trunked radio system will be replaced in the Gauteng, KwaZulu/Natal and Western Cape regions with a digital radio system for signalling, the GSM-R system, incorporating voice and data communications. This technology together with the new signaling system, will provide automatic train protection and semi – automatic train driving, that will increase the capacity of the network and minimizing the possibility of the accidents due to the driver human error. GSM-R, Global System for Mobile Communication - Railway or GSM-Railway is an international wireless standard for railway communication and applications. A sub-system of European Rail Traffic Management System (ERTMS), is used for communication between train and railway regulation control centers. GSM-R is the main stream in railway communication, which has been accepted as the standard and widely commercially used all over the world. The system is based on GSM and EIRENE MORANE specifications which guarantee performance at the speed up to 500 km/h (310 mph), without any communication loss. The new digital radio system will be used for: Train Operations (Dispatching of trains) Service operations and maintenance (trackside and electrical) Signalling maintenance PRASA appointed a supplier as well as a consultant during 2013/14 and progress to date has been: The Huawei radio network design has been subjected to a detailed review by the radio experts of the Siyaya/Quattron consultant and numerous recommendations for adjustments have been made. These recommendations were prioritised and Huawei will submit a proposal for these various options by end of February 2014. The site surveys were conducted and completed at the end of January 2014 for o the line segment selected for the “new train trial operation” in June 2014, as well as o the regions Gauteng, Cape Town and Durban. The purpose of the site surveys is to ensure correct radio frequency planning and placement of radio sites. The Pretoria North Core Site equipment room is being prepared and progress is satisfactory. Completion is expected by end of June 2014. Page 60 7.5 MLPS Turnaround: MLPS need to act on several fronts and will require the support of government at policy, institutional and funding levels in order to improve its current situation: Table 3: MLPS Turnaround elements The MLPS Turnaround will be based on a market, institutional and organisational plan that is being developed with the help of International Consultants. Exploit market potential and enhance revenues by using customer-focused marketing initiatives such as exploiting positioning on safety; optimizing network and schedules, technical train functionality, dynamic pricing, designated sales teams and marketing activities. Increase the reliability of rolling stock and responsibility of staff that is paramount for solid operations. Target cost drivers around crew turnaround, training, maintenance and workforce reduction. These actions would result in a subsidy requirement of R532m per annum but require government action for a future viable business. Optimisation of the workforce is the medium term is required for sustainability of the business and employment in the long term. Page 61 In addition reform of rail transportation is required to prevent the break down of MLPS. Clear separation between infrastructure and users (Passenger and freight) must be ensured to allow for non-discriminatory access and pricing. Public infrastructure and service providers should be under control of the Department of Transport. Proper definition and implementation of SLA’s to ensure fair business relations between rail business stakeholders is required in addition to the recommendation above. In the short to medium term MLPS need to pay 50% less on access based on international comparisons and status of the quality of the network. In the long term access fees is to be based on network maintenance with fair market prices of all users. Figure 25: MLPS Workforce scenarios The strategic thrust of the MLPS turnaround plan for the rendering the mandatory public service for South Africa over the short, medium and long term is summarised below: Page 62 Figure 26: MLPS Turnaround phases The focus of the Turn-around strategy is to manage MLPS to at least the same activity and service levels as prevailed in 2009/10, with improved efficiencies and a reduced subsidy requirement. This process will take a period of 3 years to achieve, with indicative subsidy requirement of R550m to R600m per annum, not taking into account market growth potential through additional routes and serving new markets with appropriate technology investments. The medium to long term strategic framework for long distance and regional passenger rail in Southern Africa has to include the migration to higher speeds, with possible specialized networks to serve the appropriate technology application. 7.6 Real Estate Strategy The Real Estate Strategy as approved by the PRASA Board of Control on 29 November 2012 is based on 4 key pillars: Develop the portfolio by increasing the retail and commercial sectors of the portfolio in order to grow the revenue to R1bn in 2018 whilst meeting the needs of the commuters and the communities in which stations are located; Build the required capacity in the areas of Planning and Land Use Management, Asset Management and Development Facilitation in order to drive the strategy; Optimise the current portfolio and re-engineer current processes in the areas of lease administration and utilities management to ensure efficient operations and strategic sourcing and reduce costs; Page 63 Foster integrated planning in particular with Intersite, PRASA Strategic Network Development and Municipalities and Provinces. A total of R5,5bn investment is required to drive the real estate strategy with the aim of earning R1bn per annum in revenues from 2018 and R2bn per annum post 2023. The key revenue programmes as per the Real Estate Strategy are: Acquisition of high Income yielding development leases which addresses the issue of land space currently locked in long-term development leases. These leases range from from Industrial Parks, Retail Shopping Centres, Motor Dealerships, Hotels, Offices and Mixed used developments. Commercialization and optimization of vacant and under utilised assets to a lettable state. The Disposal Program Investment in Third Party Development facilitated by Intersite Figure 27: Real Estate Strategy projected revenues 7.6.1 Development leases: The total number of development leases are 120. PRASA CRES has identified 95 of these leases for acquisition. The acquisition of these leases is subject to successful negotiations, due-diligence studies and Board approval. Below is the summary Regional spread for the targeted development leases: Page 64 REGION NAME NUMBER OF LEASES Gauteng North 3 Gauteng South 4 Western Cape 9 KZN 79 TOTAL 95 The capital for acquisition of leases for 2013/14 is estimated at R492,8 million with a projected return of R40.296m in 2014/15. A further R303m is required for the planned buy-backs in 2014/15. The capital required overall per initiative of the real estate strategy is: Figure 28: Capital requirements for Real Estate Strategy PRASA CRES will be using an outsourced model to manage the properties acquired through the lease buyback programme. This outsourced property management scope is an end to end property and facilities management . 7.6.2 Commercialisation A number of commercialisation projects are in progress to enhance PRASA’s ability to generate revenues from key strategic property assets. During December 2013, PRASA launched the new Park station food court as well as banking mall. Other developments in progress are: the conversion of Metrorail Park and Lab Building in Johannesburg to a hotel and student accommodation in conjunction with a developer, Page 65 development of Limindlela and Leralla stations with Cambridge Foods Store, development of Silverton mini industrial units Pay-parking for Pretoria station Construction of offices next to PRASA House in Hatfield. Durban station development with Ethekwini Muncipality Parade concourse and infill deck at Cape Town station. 7.6.3 Disposal programme A number of development leases are “Owner Occupier Leases” where the owners want to hold onto the properties couple and some may not have good yields. The strategy in this regard is to dispose these leases and realise value now. Typical these will include Development leases to owner/occupiers Dispose directly to an Leaseholder where the property is land locked Development Leases where Rental was paid upfront and Leaseholders NOT willing to Sell. These disposals will be subject to Section 54 PFMA approvals – in progress, although the process is slow Approval by SCM/Board for the confinement of these transactions A full Due Diligence undertaken prior to disposal. In addition the disposal programme also includes disposal on non-core property assets that assures additional income for the Group but also reduce risks of illegal occupation and improved image and social responsibility for PRASA. 7.6.4 Property development through Intersite. The focus of Intersite is to facilitate commercial property developments on PRASA’s properties in partnership with the private sector. These developments are planned to harness transit oriented developments and will generate sustainable revenue and capital growth for PRASA and also contribute to city economic regeneration. As a result these developments are planned and will be prioritized in line with the City Government development vision. Intersite then receives facilitation fees for concluding these transactions and seeks to secure the option for PRASA to invest capital in each of the developments, thereby enhancing PRASA’s long-term returns. The experience of implementing the National Station Precinct Development Plan (NSPDP 1) through public tendering proved not the best method to achieve our goals. The new direction in implementing the real Page 66 estate strategy, is to adopt multi prong processes that will enable PRASA to engage investors through approved strategic partnerships process which will be supported by appropriate “fit for purpose” funding strategy that is either through non-recourse or recourse funding. 7.6.4.1 Non-Recourse Funding Intersite’s focus will be on quantitatively or qualitatively large enough developable sites to support potential project financing from the Development Bank of Southern Africa (“DBSA”) or another funder that will allow PRASA to take up its 50% stake in the income generated from the investment after payment of the project financing. This strategy is buttressed by Senior Counsel Opinion confirming that these transactions are not classified as Public Private Partnership in terms of Treasury Regulations, and can largely be implemented on strategic partnering within the regulatory framework applicable to PRASA and Intersite. Project financing of this nature will not impact on PRASA Group balance sheet as no security will be sought from PRASA and the projects are considered to be large enough to fund themselves. It is submitted that there will therefore be no section 66 requirements in terms of the PFMA or breach of the current borrowing restriction on PRASA. To obtain project finance the developer is required to have sufficient standing so that the funder is comfortable with the ability of the developer to deliver in every respect of the project. The typical types of developments/projects that could attract the project financing mentioned above include: Park station precinct; Cape Town station; Pretoria station; Umgeni Business Park; and Naledi station. Legal advice has been sought in this regard, which confirms that the investment transactions can be implemented along the new strategic direction i.e. strategic partnering. An opportunity exists to also cluster together a number of properties and land to make them sufficiently sizeable to attract interest from developers so that they can be project financed. These developments could be termed flagship developments / investments and receive due priority focus. The developers would be granted “exclusive development rights” for those sites. Intersite will therefore focus on flagship developments in which PRASA wishes to participate that require a co-development partner Page 67 and project financing to achieve increased income and value on its “whole” stations or precincts. PRASA CRES will then focus on commercializing of its properties outside of those identified above be developed with development partners and utilise PRASA capital (commercialisation, NSIP, NSUP or modernisation) to achieve greater value and income generation. Intersite will ensure that PRASA CRES has the option to acquire the developments, whether in part or in whole, if the developer intends to dispose of same. PRASA is entitled to acquire a profit/revenue share from the developments. 7.6.4.2 Recourse Funding Intersite is investigating the opportunity to leverage funding for medium to small developable sites, to invest in certain developments. To achieve this, the selected properties will need to be let by PRASA to Intersite on a long term basis. Funding for the development of these leaseholds could be sought from DBSA or other funders. Intersite will develop these leases and pay PRASA CRES appropriate land values. Intersite will appoint a credible developer on a Joint Venture basis and may take pre-tax profit of up to 50%. PRASA CRES will be required to obtain the development rights for these selected sites so that they are ready for development. The key element for achieving this, is procuring the master plans / development frameworks. 7.6.4.2.1 National Station Precinct Development Programme The focus with the NSPDP 2 will be to create a Key Development Investment Property portfolio in line with the new funding direction. Intersite will receive appropriate investment focus as opposed to precinct planning roles which is allocated to PRASA CRES. One possible criterion to consider is that there must be a difference between investment property versus station upgrade. An exercise is being undertaken to solidify these key sites developments. The other main area of focus is securing an investment by Strategic Partner/s for key sites. A strategic partner has been allocated for Cape Town station and planning is underway and will be completed by end of 2013/14 financial year. Park and Pretoria stations comprise the next phase of implementation . The intention is to achieve early engagement with a potential partner/s for these sites. When the illustrative master plans are completed for these sites, it is envisaged that a framework agreement will then be negotiated and agreed with the potential partner/s with a view to obtain the development rights for these sites. The illustrative master plans will comprise of high level architectural designs and identify investment potential for these sites. In preparation for income for the 2014/15 financial year, the following interventions are taking place: Page 68 1. NSPDP I – planning for these developments continues with Intersite assisting the developers to complete their planning to expedite the developments. The status of the developments and milestones for 2014/15 are set out in Appendix 2 marked as RAG status. 2. NSPDP II – A Special Purpose Venture structure will be developed as a vehicle for the development of the sites identified under the NSPDP 11. The goal is to identify agreed terms and conditions with development partners who/which have credibility, established BBEEE status and credentials, for the development of key projects, on long term lease basis. 3. Implementing the investment framework and guideline to expedite property and asset investments. 4. Discussions with and agreed terms and conditions with DBSA and securing of funding to enable PRASA to invest in key Development Investment Projects. 5. Discussions with PRASA Cres for investment in certain developments where planning has been completed or 80% near completion. These interventions will secure the achievement of these developments and concomitantly Intersite’s income going forward, as well as sustainable contributions to PRASA’s income and capital growth. 7.7 Commercialisation of non-core assets Commercialisation of business opportunities from non-core assets and excess assets present an additional source of revenue for PRASA. The process has embarked with the identification of the PRASA business opportunities universe in terms of noncore or excess capacity in assets. Finance partners for this initiative have being identified such as the Development Bank of South Africa’s Jobs fund and the Department of Trade and Industry’s Employment Creation Fund. Specifically PRASA is interested in credible technical partners with their own cash resources and proven record to implement to exploit these commercialization opportunities. PRASA see this as a no risk revenue opportunity from annuity income to the Group. In addition the initiative is to promote and support socio-economic transformation and welfare through promoting passenger transport, BEE, job creation, SMMEs as well as others. One of such opportunities is the PRASA network of Fibre Optic cabling currently in rollout in major cities and metropolitan areas in South Africa. The Fibre Optic network has the potential for additional data communications through connection to SEACOM. Firstly the fibre optic network need to be linked to one another in national network and thereby create value when all stations are interconnected and in addition provide connectivity to people on the stations. Negotiations with a third party backbone service provider is in progress. Possible potential sources of value to PRASA are: Reduce internal communication costs (estimate of 50% of office communications costs) Provide redundancy to other carriers (e.g. Neotel, DFA, Telkom) for a fee Page 69 Provide high speed value added services High speed Internet Services High speed wifi zones High speed cell phone connection (4G) (Cellphone towers – wireless backhaul –PRASA fibre network) Cellular/WiFi data uploading and offloading ring network at the Top 40 PRASA station precincts Last mile services (wireless service) – create ring around Prasa stations precincts or further Smart card use of commuters of PRASA, present an opportunity to increase understanding psychographics’ patterns and improve service delivery to passengers. 7.7.1 Status on Commercialisation of Optic Fibre Project One of the opportunities identified is the PRASA network of Fibre Optic cabling currently in rollout in major cities and metropolitan areas in South Africa. The Fibre Optic network has the potential for additional data communications through connection to SEACOM. Firstly the fibre optic network need to be linked to one another in national network and thereby create value when all stations are interconnected and in addition provide connectivity to people on the stations. PRASA issued an expression of interest (EOI) to licenced telecoms operators interested in leasing optic fibre capacity from PRASA in October 2013. The market were then engaged to solicit views on views on issues consider important and critical prior to issuing the RFP. It is planned to issue the tender before year-end after which partners will be selected. More than one partner will be considered to maximise revenue from leasing capacity. Leasing agreements will be long term. 7.7.2 Status of the Schools CSI project: A 2009 report of the World Bank has established that for every 10 percentage-point increase in the penetration of broadband services in developing countries can see an increase in economic growth households have access to internet. As part of its work to commercialise non-core assets PRASA is enabling access through provide broadband services to schools as part of PRASA’s CSI project in partnership with the Gauteng Department of Education (initially) and the National Department of Education. The programme will enable free internet access by 2015 to 51 schools in Johannesburg 45 schools in Pretoria and 43 schools in KwaZulu Natal Currently PRASA has installed a network for broadband in two target schools in SOWETO as a pilot. This The pilot will run for a max of 6 months whilst various parameters are being assessed prior to PRASA doing a Page 70 national rollout. The total cost of the pilot project was R1.17m and includes survey, equipment installation, and provision of computer equipment. The targeted schools are those within a 5km radius of PRASA stations and previously disadvantaged. 7.8 Operational Efficiencies 7.8.1 Preventative Maintenance One of the opportunities for PRASA is to improve business performance by consciously addressing maintenance inadequacies. PRASA Rasil Operations through its Engineering Department investigated a maintenance engineering solution together with the University of Stellenbosch that improve maintenance and asset performance with the ultimate goal that such engineering solutions will be integrated in the overall development of PRASA. In September 2008, a seven point plan was adopted to standardise and raise the level of maintenance within the business, particularly in Infrastructure and Rolling Stock. Subsequently, PRASA performed a full maintenance assessment to validate the assumptions of 2008 and undertook the following: Assessment of the current condition; Assessment of the estimated lifespan; Suitability or matching of current maintenance practices to current asset condition; Maintenance, execution and work management processes applications; Infrastructure workforce configuration to suite current condition of infrastructure Prioritization of required skills; 7.8.1.1 Value of Preventive Maintenance One of the misconceptions in general is that preventative maintenance is costly. This logic dictates that it would cost more for regularly scheduled planned maintenance than it would normally cost to operate equipment until repair is absolutely necessary. This is not true as one should compare not only the immediate costs but the long-term benefits and savings associated with preventive maintenance. Without preventive maintenance, for example, costs for failure from unscheduled equipment breakdown will be incurred. Also, preventive maintenance will result in savings due to an increase of effective system service life. This approach has resulted in a huge cost saving for Prasa. Long-term benefits of preventive maintenance include: Improved system reliability. Page 71 Retraining of Technical personnel to understand asset care Decreased cost of replacement. Decreased system downtime. Better spares inventory management. Long-term effects and cost comparisons usually favuor preventive maintenance over performing maintenance actions only when the system fails. The reliability and cost reduction was based on the actvity costing and time study which resulted into changing work parctices and work flow management systems in all PRASA depots. PRASA has improved maintenance in the Rolling Stock environment that results in maintenance schedule attainment of more than 70%. 7.8.2 General Overhaul Program Approach- One-time investments do not require equal time period for the alternatives, hence the General Overhaul Program was reviewed to be condition based and focus on reliability of assets as opposed to stripping the coach regardless of the status. Cyclic investments require equal time period for the alternatives. A recommended one-time investment with a time period of 5 years is not necessarily recommended if the asset life period is 20 years therefore condition based is best with intervention reliability program. Examples follow: Transformers Turn-outs Motor Coaches Preventive maintenance, unlike corrective maintenance, is the practice of replacing components or subsystems, before they fail in order to promote continuous system operation. The schedule for preventive maintenance is based on observation of past system behavior, component wear-out mechanisms and knowledge of which components are vital to continued system operation. This is what Prasa has put in place since 2009. Availability which translates into reliability and cost is always a factor in the scheduling of preventive maintenance. In many circumstances, it is financially more sensible to replace parts or components that have not failed at predetermined intervals rather than to wait for a system failure that may result in a costly disruption in operations. The deterioration of the commuter rail assets, specifically Rolling Stock and physical rail infrastructure, has been identified for some time as a critical issue to obtain more funds for investments in these areas. Accelerated efforts in upgrading and overhauling of the rolling stock fleet have provided and still provide Page 72 some relief in ensuring availability of rolling stock, however enhancements in strategic maintenance management lagged behind. Preventive maintenance program is the organized, planned and scheduled performance of maintenance activities in order to prevent an asset (train set or system or infrastructure) or in-service failures or failures from occurring. This has been seen with the implementation of planning offices within all Prasa Depots, which are sustaining the gains. However with the real time monitoring system currently installed in our trains as part of the continuous improvement where we can track our trains real time and be pro-active before the fault happens. The figure below indicating the improvement in Rolling Stock: Number of Train Sets in Service vs. Regional Requirements 400 Number of Train Sets In Service: # Sets Requiremed for Daily Traffic 350 300 250 Total Train Set Demand 200 150 100 50 0 Mrc 11 Apr 11 May 11 Jun 11 Jul 11 Aug 11 Sep 11 Oct 11 Nov 11 Dec 11 Jan 12 Feb 12 Mch 12 Apr 12 May 12 Jun 12 Jul 12 Aug 12 Sep 12 Oct 12 Nov 12 Dec 12 Jan 13 Feb 13 Number of Train Sets In Service: 258 256 257 252 251 261 268 275 280 284 287 277 276 278 284 284 289 289 297 289 292 291 295 287 # Sets Requiremed for Daily Traffic 299 299 299 299 299 299 299 299 299 299 299 299 299 299 299 299 299 299 299 299 299 299 299 299 Total Train Set Demand 339 339 339 339 339 339 339 339 339 339 339 339 339 339 339 339 339 339 339 339 339 339 339 339 Figure 29: Rolling Stock availability improvement Reflecting on the reliability of the fleet based on the investment and changing work practices as was envisaged with Preventive maintenance which gave us the return on investment with improved reliability based on Mean Distance Between Failures that is the benchmark widely used also by DB Rail and Gautrain. Example DB and Gautrain Punctuality 93% Delays 3 min from starting station, meaning 6 trips delays out of 100 per month Availability 97,5% Reliability 54000 km between service affecting failures (Target), based on baseline design criteria 64000 km per month. The PRASA performance is consistent as indicated below. Page 73 MDBF - Mean Distance (km) Between Failures (Set level) 1 200 1 000 800 600 400 200 Jan 12 Feb 12 Mch 12 Apr 12 May 12 Jun 12 Jul 12 Aug 12 Sep 12 Oct 12 Nov 12 Dec 12 Jan 13 Feb 13 Mar 13 Apr 13 May 13 Jun 13 Jul 13 Aug 13 Sep 13 Oct 13 Nov 13 Dec 13 Figure 30: MDBF for Rolling Stock In addition, remarkable improved train set and infrastructure availability is realized through the preservation and increased life expectancy of an asset. Engineering is now pursuing IRIS as part of mission directed work teams, which forms part of the Partnership with the University of Stellenbosch Rail Chair. These are the main objectives: to become the 1st IRIS certified Railway Operator in the world - for the scope of maintenance to establish world class standards and proven BEST PRACTICES of the rail industry in PRASA RAIL’s Head office, Regions & Depots in order to prepare for the modernization projects, to integrate, harmonize and standardize user-friendly business processes within PRASA RAIL, robust and fully accessible for all employees, to facilitate process thinking & team work, and to develop a quality culture within PRASA RAIL (long term objective), to improve effectiveness and efficiency of maintenance services as well as the financial performance of PRASA RAIL through reduction of failure cost, to initiate quality improvements along the supply chain in South Africa. 7.9 Strengthen Financial position 7.9.1 Balance Sheet Restructuring. The initial phases of the Balance Sheet Restructuring Program had delivered value for PRASA. PRASA has been able to address the solvency issue as well as put its subsidiaries, Intersite and Autopax into a strong financial position. The Balance Sheet Restructuring Program is aimed at creating an optimal capital structure that will support the business. It is important that PRASA changes the manner in which assets under its Page 74 control are managed. PRASA should continue to take steps to change this and ensure that the assets contribute effectively to building a sustainable business capable of recapitalizing itself. The current inefficient capital structure and the huge costs of ownership are proving to be major contributors to the poor financial position of PRASA. Among the key interventions would be the valuation of PRASA’s investment properties, disposal of non-core, non-operational assets that are costing millions of rand every year. An integral part of the financial strategy for PRASA this year is to ring-fence certain of the properties and assets into a special purpose vehicle and secure a strategic equity partner or dispose of the entity altogether. This is vital to ensuring that the objective of injecting capital into PRASA, initially estimated to be between R780 million and R1 billion into PRASA, is fast-tracked and concluded during the 2013/14 Financial Year. This is important to addressing negative cash position that PRASA finds itself and is able to meet its obligations going forward. PRASA has pursued the drive of operational efficiencies in the past two years. However the focus on revenue earning potential as opposed to driving operational efficiencies as sole source of operational funding, present better opportunities for the Group. A number of initiatives on funding restructuring in the Group has been or are in the process of being undertaken. Initiatives Results or progress Restructuring of divisions within PRASA to provide clear emphasis on Completed 2013/14. operational and capital activities and the funding thereof. To this end PRASA Released R178m to Technical’s mandate has been amended to focus solely on the execution of operational expenses infrastructure and rolling stock capital projects. The second initiative is the restructuring of the debt of Autopax, related to the Completed 2012/13 2010 Bus transactions to enable sustainable cash flows in this business. Disposal of excess assets to alleviate the cash shortages and reduce In progress maintenance costs Strategic Equity Partner process: In progress Unlocking the value of the Property Portfolio through co developing properties with third party developers; Borrowing programme partnership proposed with DBSA to fund participation in developments. Acquisition of development leases as part of the new Real Estate strategy In progress. An amount of R54m in additional rental income is projected for Page 75 Initiatives Results or progress 2014/15 Revaluation of properties identified as investment properties In progress 7.10 Building capacity PRASA is embarking on a number of skills development programmes to link strategic business investments to human capital investment. These key programmes are in the areas of Signaling, Telecommunications and Energy; Rolling Stock and Depot Modernisation. This requires the management of the relations between entities of PRASA and is depicted below: Figure 31: Relationship of modernisation across organisation 7.10.1 Future Priority Skills Programme: The aim of the Future Priority Skills Programme in PRASA is to provide technical skills to match the modernisation programme as well as to address change within the business, with employees and for customers. The illustrative number of technical skills required over the period of the MTEF is: Page 76 Figure 32: Technical skills requirement of modernisation A number of departments are impacted with the change over the next 20 years to 2024 namely Op e ratio n s, M Te od le er co n m Sig s& n a En ling er , gy k oc St Train g llin Ro Infra struc ture , w Ne Future Priority Skills od M s M od n io at St Fa cil Cu ities sto M me ana r S ge erv me ice nt s er n n er De po ts , tions pera in O , ICT ; Tra s tock Service ng S r Rolli ustome C ICT Managers re tu uc r t ras Inf Figure 33: Impact across organisation of FPS The programme includes a number of elements: The first part requires reviewing the Rail business and skills priorities and to prepare and validate the main technical job families (and job profiles) across engineering, operations and Page 77 maintenance. This will be followed by quantitative research into the size of the current establishment, employee profile in terms of age, gender and race, as well as a review of vacancies and attrition rates. The second part requires a skills gap analysis comprising the development of Focus Group and interview guides as well as facilitator guides, skills planning model. This will be followed by data analysis and preparation of reports. Then a Training gap analysis, which will first involve compiling information on training programmes currently offered to rail maintenance, Train Drivers and Metro Guards, Infrastructure signalling and telecoms. This will be followed by a review of these programmes and preparation of curricula frameworks to address the skills gaps identified above. 7.10.2 Learnerships: The table below provides the progress up to quarter 3 on all learnership-type initiatives within PRASA. There are challenges regarding learners in Signalling. Once the access to budget is finalised as well as the learner profile, then these learners can be engaged. TRAINING AREA Quarter 3 Learnership 1 105 Bursaries 365 Artisans 29 Technicians 23 Engineers 1 Technologist 0 TOTAL 1 523 7.10.3 Project Sakhisizwe PRASA is also embarking on a programme to train unemployed youth. This has led to the development of the PRASA Technical Sakisizwe Youth Development Programme. The programme will see 600 youth from disadvantaged areas given meaningful qualification and work experience of which 100 will be from the presidential poverty nodes. Candidates will be between the ages of 18 and 30, with a minimum of grade 10, and must pass the NQF 2 literacy and numeracy selection profile. The candidates will be source from all provinces, approximately 62 candidates per province. 7.10.4 Customer Operations Training (My Station Programme) The My Station programme is progressing well. Since November 2011 till now a total of 1 847 PRASA Rail employees have participated in the My Station programme. An additional 700 employees well undergo the Page 78 My Station programme intervention in 2014/2015. This forms a key part of the Change Management Programme to prepare frontline staff for the major changes anticipated as a result of modernization initiatives. Other customer services excellence interventions are being explored and it is likely that another overseas exposure programme may be implemented within the business. 7.10.5 Bursaries Preparations for the process of issuing bursaries for 2014 have commenced. A selection panel and interview committee was set up and 11 bursaries have been awarded for full-time studies at various institutions. These are mainly in the field of engineering. A national advert will be placed advertising full-time bursaries for 2014 and beyond. This will mean that in total of another 500 full-time bursaries will be awarded. PRASA has also awarded 5 bursaries to disabled people pursuing full-time studies. Another blind child at school has also been granted a sponsorship in 2014. More bursaries will be awarded to disabled people. PRASA is involved in the Kutlwanong programme which develops maths and science among secondary school learners. There are currently 7 learners that participated in this programme being sponsored by PRASA at a tertiary level. A woman in rail project was developed within PRASA to improve on the gender representation within the organisation as well as the rail/commuter transport sector as an employer. Under this programme 104 young ladies at school in the senior years of secondary school are being supported by providing financial support, career guidance, mentoring, career exposure and counselling. It is hoped in this way is to create interest among these future employees to take up careers within PRASA. 7.10.5.1 Woman in Rail: The Women In Rail Phase II Programme was successfully launched by the Minister of Transport, and was attended by key stakeholders from PRASA Group and Business Units to Women Organized groups (South African Women In Transport (SANWIT), South African Women In Construction (SAWIC), South African Women Business Council of Cooperatives (SAWBCC), the Women arm of the South African National Commuter Cooperation (SANCO), International guests from (Ghana, Uganda, Malawi, Kenya, Germany and Sweden), Industry (Siemens, Alstom and Huawei, Identity Partners, Bombardier, Commuter Transport Engineering (CTE)) and Government agencies (CIDB, SEDA, Eskom, RAF and Transnet) as well as Academia (Wits Business School and the University of Johannesburg). Page 79 PRASA has successfully enlisted 540 entities in the Women In Rail Database which will participate in the Women In Rail Programme for the next 5 years (2013 – 2018) in the industries that are key to the PRASA business: Rail Engineering – 189 successful entities : Rail Technology Rolling Stock maintenance, Component Supply, Perway and Infrastructure activities Property and Construction – 226 successful entities: Construction, Facilities Management and Professional Services Professional Services – 125 successful entities: Design and architecture services, Project Management and Legal services. The entities were categorized according to capability (number of years of industry practical experience, complexity of previously delivered projects, accreditation, employee base and financial standing) and according to this the PRASA funded projects to the value of R1bn to be delivered by the respective WomenOwned Entities were identified. The table below provides a summary of the categorization and value of projects. Categorisation Tier 1 Criteria Tier 2 Tier 3 Value of project to WIR Complies with all statutory requirements, 0 – 2 years of practical industry experience, and has minimal general business experience Complies with all statutory requirements > 2years < 5years of practical industry experience, and has satisfactory general business experience Complies with all statutory requirements ≥ 5years of practical industry experience Is deemed to be an industrialist Page 80 0 – R1m, the lowest band in this tier will only be offered training >R1m ≤ R20m > R20m 7.11 National Governmental Strategic Initiatives 7.11.1 SIP 7: Integrated urban space and public transport programme The PICC approved seventeen (17) Strategic Integrated Projects (SIPs) to: support economic development; and address service delivery in the poorest provinces. Each SIP consists of large number of specific infrastructure components and programmes. Specifically SIP 7 aims to strategically use infrastructure to support urban development, overcome spatial apartheid, build integrated and sustainable communities (economic, residential and social), reduce commuting costs and time and promote green urban development. The initial phases of SIP 7 concentrate on the twelve major urban areas where most of SAs urban population resides (Johannesburg, Cape Town, EThekwini, Tshwane, Buffalo City, Ekurhuleni, Mangaung, Mbombela, Msunduzi, Nelson Mandela and Polokwane). A key component is strategic shifts towards integration of previously separate and racially based settlement patterns, housing densification, mass transportation and environmentally sustainable designs and community participation. Figure 34: SIP7 Project footprint SIP7 is a major responsibility for PRASA and require specific changes to address this major project. Page 81 7.12 Long term strategic initiatives 7.12.1 PRASA in the SADC region Long distance passenger transport is constrained within the borders of South Africa. In order to increase revenues in these areas Autopax and Mainline Passenger Services operations will be expanded to cater for cross border services. Specifically in the case of Autopax cross border services are needed to increase revenues and bus utilisation. Mainline Passenger Services has the opportunity to expand services to Maputo, Zimbabwe, Zambia, Namibia and Swaziland. Lease agreements to these countries for excess coaches from MLPS are an opportunity to increase revenue on unproductive assets. PRASA has been approached by a number of SADC countries regarding the possibility of acquiring unused and/or obsolete rolling stock. The following table shows the countries, assets required and status of lease agreements. Clients 5 Year Lease 10 Year Lease Status SNCC (DRC) No. of train sets 2 R49m/a N/A RTE (Lesotho) 2 R37,2m/a R24m/a RTE (CFM/Mozambique) Total 2 R48m/a R31,2m/a Awaiting their approval Ready to sign L/A date to be notified Collaborating with RTE 6 R134,2m/a R55,2m/a 7.12.2 Rail Expansions PRASA, in line with its long term growth strategy, is investigating a number of rail expansion projects that are aligned with the PRASA Strategy plan that covers a period of 40 years. Rail expansions look at integrated multi-modal transport systems that can service as a spine and catalyst for economic development such as the Moloto Rail corridor; expansion of access by rail from areas of Soweto areas through the BARA Link; enhancing the role of rail in the Nelson Mandela Metropolitan area through the Motherwell rail link; addressing future traffic congestion due to airport traffic growth in Cape Town through the Cape Town Airport link as well as the King Shaka Airport Rail Link to meet demands driven by the Dube Trade Port in KZN. Page 82 7.12.2.1 Moloto Corridor The Moloto Rail Corridor involves a new integrated multi-modal transport system that is to serve as a spine and a catalyst for economic development connecting Gauteng, Mpumalanga and Limpopo. The Moloto Corridor is situated in the western region of Mpumalanga. Its name is derived from the R573 (Moloto Road) which connects Tshwane Metro to Nkangala, Sekhukhune and Metsweding districts. The road suffers from a systematic deterioration due to the movement of large numbers of people to Gauteng. Increased commuting patterns result in traffic congestion, long travel times and loss of life through accidents. The Minister of Transport gave a mandate for the project in 2006 and also indicated that it must be treated as part of the priority corridor strategy of the National Passenger Rail Plan. The project is a joint inter-governmental initiative consisting of the Department of Transport(DOT), PRASA, and the provincial governments of Gauteng, Limpopo and Mpumalanga. The district municipalities of Nkangala, Sekhukhune and Metsweding and Tshwane Metro are also part of the initiative. In 2008 a feasibility study was commissioned by the Mpumalanga Province Department of Roads and Transport and subsequently approved by the Cabinet. However, the project was not implemented due to lack of funding. In addition, it was felt that the study did not consider all the options. Consequently, the DOT called for proposals in July 2012 to carry out a rigorous feasibility study which would comply with the requirements of the Public Private Partnership (PPP) guidelines. The project was identified as a flagship project in the Department’s strategic plan for 2013/14. Its high profile status in Government planning is seen by inclusion in the Strategic Infrastructure Project number 1 (SIP 01) of the Presidential Infrastructure Coordinating Committee (PICC). The Rail option was selected as the preferred option and has been approved by the relevant Political Oversight Committee comprising of but not limited to the following: Ministers of Transport, Finance, Economic Development, Rural Development and Land Reform, Human Settlement, Water and Environmental affairs, Public Enterprise and National Planning, Premiers of Gauteng, Mpumalanga and Limpopo, Page 83 Mayors of Tshwane, Nkangala and Sekhukhune. 7.12.2.1.1 Current activities - For completion 2014/15 Technical Analysis, i.e. gauge option etc.; Environmental Assessment; Examining Funding Options; Stated Preference Surveys; Finalisation of Project Programme for Implementation; Setting up of Governance Structure (Comprising of Political Oversight, Steering and Project Management Committees); and Legal due diligence (Covering Institutional Authority and Funding of the Project, Procurement Process, Statutory and Contractual Arrangements as well as Proposed Structures for Implementation of Intermodal Transport Solution). It has since been decided that PRASA will implement the project. The DOT is handing over the project to PRASA for the implementation. Through the Strategic Asset Development (SAD), PRASA will be establishing Project Implementation Management Office (PIMO) to oversee the delivery of the project. Page 84 8 Divisions and Subsidiaries 8.1 Roles of divisions and subsidiaries PRASA is a Group of Companies comprising of three Divisions and two subsidiaries coordinated and managed through a Corporate Office. The PRASA Group is based on an Operating Model that seeks to ensure effective coordination in the delivery of its mandate and strategy, as well as ensure efficiency in operations by allocating key roles and responsibilities as well as delegating authorities at the appropriate level of its organisation. 8.1.1 PRASA Corporate Office The PRASA Group, through its Corporate Office, is the “Owner” of the Assets transferred to it by the Minister under the Legal Succession Act (as amended) and therefore performs a major asset management function. The performance of PRASA Corporate Office is one of the Critical Success Factors for the new strategy. The key Functions of the PRASA Corporate Office are as follows: (1) Develop and Drive Corporate Strategy (2) Develop Group Corporate Policies (Finance, HR, ICT, Supply Chain) (3) Develop the Budget and Plans to Meet Funding Requirements of the PRASA Group (4) Develop Funding Models and a Borrowing Plan to Meet Long-Term Funding and Investment Requirements of the PRASA Group (5) Evaluate Projects and Prioritise Capital Allocations for the PRASA Capital Programme (6) Plan Capacity Requirements to meet Long-Term Passenger Demands (7) Asset Development and Life-Cycle Asset Management (8) Develop the Integrated Management System (SHEQ and Universal Access) (9) Ensure Good Corporate Governance (Enterprise Risk Management, Systems of Internal Controls, Financial Reporting, ICT Governance and ICT Security as well as Security of Assets) (10) Stakeholder Management 8.1.2 PRASA Business Units (includes divisions and subsidiaries) – Business Units (PRASA Rail Operations, PRASA Corporate Real Estate Solutions and PRASA Technical as Divisions of PRASA as well as Intersite Asset Investments and Autopax as Subsidiaries) will, on behalf of the PRASA Group, Operate and Maintain assets under their control as well as implement decisions, strategies and policies approved by the Board and EXCO of PRASA. Page 85 The Head Offices of Business Units (PRASA RAIL, PRASA CRES, PRASA Technical, Intersite and Autopax) play a critical role in these institutional arrangements. They are responsible for a number of Functions: (1) Ensure that quality passenger and related (Facilities Management) services are delivered. (2) Develop Operating and Maintenance Systems and Procedures (3) Develop suitable strategies for the management of financial, human and related resources (4) Define and Set Service Standards (5) Provide Support for Operations (6) Ensure Safety in Operations (7) Monitor and Evaluate the performance of their respective operations. 8.1.3 Operating Units The operating units (i.e. Metrorail Regions, PRASA CRES Regions, Mainline Passenger Services, Translux and City-to-City) are responsible for the following: (1) Plan and Manage Day-to-Day Operations (2) Scheduling of passenger services (3) Manage People under their Control (4) Implement Maintenance Procedures (5) Collect Fare and/or Rental Income (6) Provide Security for Passengers (7) Implement Operational Safety Plans 8.2 PRASA Rail Operations PRASA Rail Operations is the Rail Operating Division of PRASA which manages urban (metro) commuter and Mainline Passenger Services (Regional, long- distance or inter-city and cross-border rail services). PRASA Rail Operations is mandated and authorised to operate the Metrorail and Mainline Passenger Services operations and maintenance functions, providing predictable, high quality Rail Commuter and Passenger services in high volume key corridors. 8.2.1 Strategic Priorities: The following areas have been confirmed for accelerated attention by PRASA Rail and for moving into the critical preparatory period of modernization readiness during the next two years in the build up to the delivery of the first new trains in 2015/16: Page 86 Drive an Operational Plan (5-Point Plan) as pre-condition and Readiness Strategy for the modernization of Rail and Change Management in preparation of new trains and signals in 2015/16 through the overhaul and upgrade of train services on certain defined corridors, service designs, improving on punctuality and cleanliness as well as the upgrade infrastructure. Responsible for the Management of Rolling Stock and Infrastructure Maintenance Depots and Related Facilities. Develop and Maintenance of the PRASA Preventative Maintenance Programme. Conclude interface Agreements with Transnet Freight Rail and other Rail Operators. Review of service conditions key to achieving efficient operations and managing costs. Responsible for Configuration Management Ensure efficiency in Energy Utilisation and Manage Costs of Traction Energy. Ensure the Protection of Assets Manage the Capital Intervention Programme (CIP) and Safety Critical Projects in Rail Ensure Personal Security within its Rail Environment Ensure Proper Controls are in place through regular reviews and suitable Mitigating Plans. 8.2.2 PRASA Rail Objectives During the strategy review PRASA Rail regarded the modernization readiness focus of importance enough to add an additional objective to its current set of objectives to ensure the necessary action plans and processes are being managed towards modernization alignment, operational readiness and change management: Table 4: PRASA Rail Objectives, measures and risks PRASA Rail Objectives Measures Risk Indicator To improve quality of service (meet Surveys/train customer expectations) performance/patronage To improve financial performance. Subsidy dependency Business viability To improve operational safety and Safety/crime indexes Increased incidents, loss of security. Loss in business assets and patronage. To improve human capital management Review of Conditions of Unproductive and practices. Service to ensure demotivated staff. efficiency in Operations.Training of Staff To improve customer relations. Consultations with Page 87 Unrealistic stakeholder Commuter Organizations expectations. as well as Operational Communications with Commuters To manage modernisation readiness Customer Service Index Quantum service improvement not realized. 8.2.3 Modernisation Readiness Significant work has been completed on modernization readiness through the Corridor Modernisation Master Plans for the identified 3 corridors with valuable lessons/directives from this process, serving as input into the Corporate initiative of developing a Deployment Strategy for the new trains. The Corridor Master Plans assisted in developing a set of minimum requirements from an operational point of view before new trains can be deployed on any of the identified corridors, together with an infrastructure readiness assessment of the respective sub-corridors of the identified modernization corridors. Recommendations on a deployment strategy and required number of train sets to operate a significant improved service per region are also included. PRASA Rail has also established its own readiness committee and framework for developing a master modernization plan over the short, medium and longer term from a PRASA Rail perspective. The process has however highlighted serious shortcomings in the planning alignment and coordination of capital projects towards a focused vision of a modernized service by 2015/16. Some of the decisions and considerations for PRASA Rail are: Program management structures required at National and regional level to align project implementation, especially occupation management to ensure continuity of service delivery during construction. An early decision by the organization on a definite deployment plan for the new trains, in order to focus capital projects and operational readiness, especially change management, around a specific target. Dedicated operational and infrastructure planning units to align capital projects with operational needs and to commence with the planning and design of modernization of the rest of the network. This will need to include the creation of specific professional capacity and the necessary simulation tools. Page 88 Budget review on the operational costs associated with the modernization process, in order to capitalise the various operational costs for planning, alignment and change management requirements as a result of the modernization process. Dedicated management teams to ensure the alignment of operational readiness, change management and communication. Figure 35: Modernisation readiness elements 8.2.4 PRASA Rail Business Model. PRASA Rail is the nexus between PRASA and commuters or passengers. In addition the division has key relations with PRASA Technical with regard to the modernisation drive and PRASA CRES for facilities management at stations. This model and relations are depicted below: Page 89 Figure 36: PRASA Rail business model 8.3 PRASA Corporate Real Estate Solutions PRASA Corporate Real Estate Solutions (CRES), formally established in October 2010 as a Property Management Division has the mandate and responsibility to manage and oversee the maintenance of the organisation’s vast Rail property portfolio. In managing the portfolio, the Division seeks to Improve, Maintain and Unlock property value in line with PRASA efforts to Modernise and create a financial sustainable entity. In addition, PRASA CRES has been given the responsible for Facilities Maintenance at all the PRASA-Owned Rail Station and Loading facilities for Autopax. The portfolio has a national footprint which extends to just over 4 500 hectors with a total of 4 700 land parcels. This land has about 6 848 buildings and structures with an estimated total space of about 2 million square meters (m²)1. In terms of space utilisation almost 1.5 million m² (75%) of the portfolio is allocated for PRASA operations whilst around 542 000 m² (25%) is and or can be commercialised. The portfolio assets are grouped into four main categories namely, Land, Stations, Residential, Depots and PRASA office buildings. 1 Portfolio data is currently being verified through a Property Data project with 225 stations completed Page 90 CRES funding structure is comprised of Capex2 and Opex3. Capex funds are channelled mainly towards facility improvements and value unlocking initiatives. These include the Acquisition and or buy back of high yielding Development leases and Commercialisation of prioritised areas aimed at improving quality of services and growing the portfolio. To this effect, at least three (3) Development leases worth R126 million have been acquired ( Bridge Shopping Center , Umngeni LOT 421 and 422) and four (4) commercial initiatives completed (Park Station : North Food Court , Banking Mall , Bus Billing and Pretoria: Pay on Foot parking). Improvement of 69 stations has so far been completed. The positive contribution of these initiatives is observable. Opex funds in a form of rental income and subsidy allowance from PRASA supports mainly Maintenance and Municipal (Utilities, Rates & Taxes) related initiatives. For the past few years allocation in this regard has been insufficient with a cost coverage bordering between 75% and 82%. Cost optimisation programmes (Energy efficiency and Automated metering) have recently commenced to ensure sustainability of services and benefits realised in this regard due to timing are still at a very small scale. In line with PRASA objectives CRES has adopted a programme based approach to its operations. Using value drivers with key programmes have been developed and at implementation to give effect to set objectives as illustrated in the table below: Table 5: PRASA CRES value drivers, objectives and programmes Value Drivers Unlock Value Improve Maintain Objective Improve Financial Performance Modernisation and Capacity Enhancement Operational Effectiveness Programmes & 1)Revenue Generation Programme 3) Station / Facility Upgrade Programme (5) Facilities Management Sub-programmes - Acquisition of Development Leases Commercialisation 2) Financial Management - Objective Programme National Station Improvement National Station Upgrade Workplace Improvement Programme 4) National Speed Gate ( ISAIMS ) Automated Metering Energy Efficiency Debtors Management Programme - Repairs Maintenance Cleaning Horticulture 6) Capital Intervention and and 7) Supply Chain Management & implementation Improved Human Capital Management 8) Development and Training 9) Internship Objective Good Corporate Governance Programme 10) Risk and Compliance Operations are supported by a high level organisational structure of four Regional Managers (Western Cape, KwaZulu Natal, Gauteng South and North) which are responsible for programme implementation and four 2 3 Funding source - PRASA group Funding source – Rental Income and Subsidy from PRASA group Page 91 executives at Head Office providing strategic leadership to implementing units mainly through policy and programme development. 8.3.1 CRES Mandate CRES has to ensure effective management and maintenance of the PRASA Property portfolio. It therefore has its vision to ensure: “PRASA has efficient and well-maintained rail property portfolio, extended to its clients and stakeholders, so they can all access a package of innovative, safe, reliable and affordable services” The mission of CRES is: To enhance commuter experience by improving, maintaining and unlocking value, of property infrastructure in stations and long distance bus terminus whilst providing property related solutions to the organisation. 8.3.1.1 Functional areas and service offerings The four Regional Offices (Gauteng South and North, KZN and Western Cape) implement most of the programmes whilst CRES Head office provides leadership and guidance in the delivery of services through coordinated and integrated planning with various stakeholders. CRES Head Office further develops policies and strategies to create an enabling environment and ensure effective and efficient provisioning and management of services. 8.3.1.1.1 Service Offerings CRES provides services relating to the following key programmes: Programme Service Client Condition Assessments Internal & External Station / Facility Facility renovations Internal Improvement & Upgrade Station renovations External Office space accommodation to client Internal Condition Assessment 4 departments within PRASA Revenue Generation Rental Space selling External Utilities Management Internal & External Debtors Collection Internal Security Services (Park Station) Internal & External Repairs & Maintenance Internal & External Disposals Internal & Financial Management Facility Management Disposals 4 5 5 Programme not prioritized for the financial year Programme is managed by Intersite Investment Page 92 The delivery of these programmes follows a high level Value Chain process depicted below: 1. Assess the condition of the assets in the portfolio (Condition Assessment Programme) 2. Upgrade & improve assets into functional & safe levels (Station & Facility Upgrade Programme) 3. Rent-out vacant and Non-operational Space. 4. Maintain assets for functionality, safety and cleanliness levels (Facilities Management) 5. Dispose surplus assets (Disposal Programme) Figure 37: CRES Value Chain As reflected above milestone 1 which conducts Asset Condition Assessments identifies properties which require upgrade / improvement & based on level of contribution to PRASA operations and Rental revenue, they will be prioritised at milestone 2. It is important to note that the delivery of milestone 2 is key to CRES performance as it ensures creation of additional space for rentals and provides functional facilities for overall PRASA operations. Milestone 4 impacts mainly on 1 and 3, as it provides ongoing maintenance for all Assets regardless of the condition. The programmes are driven by different Programme coordinators located at Head Office. As illustrated in Figure 37 the programmes are generally characterised by interdependencies and thus require a great level of integration both at Planning and Implementation phase. It is important to note that the Condition Assessment has not been prioritized for the period and Disposal programme is managed by Intersite Investments. 8.4 PRASA TECHNICAL PRASA Technical was established in 2012 as a Division within the PRASA Group, with the key mandate being to develop and drive the Strategic Infrastructure Programme of PRASA. The management of capital projects will support PRASA’s Rail Technology Modernization drive, Standardization and Asset life- cycle management principles. The Division is responsible to: Manage the Implementation of Key Strategic Infrastructure (Capital) Projects Manage the Accelerated Rolling Stock Investment Programme. Manage the Construction of Capacity-Enhancing or Integrated Projects like Bridge City and Motherwell Page 93 Construction of Transit Orientated Developments (TODs) Asset Administration Capital Project Performance and Reporting Modernise and expand asset base capacity to meet passenger demand in the medium to long term by focusing on the: acceleration of the planning and implementation of Strategic Infrastructure projects detailed Capital Expansion Programme per discipline Collaboration with SCM for effective implementation of strategic sourcing Total Cost of Ownership to be applied to major projects External Capacity to expedite capital execution programme Reduction of the hockey stick effect on the CAPEX programme (on budget and on schedule) The following three major capital programmes are for execution by PRASA Technical: Accelerated Rolling Stock Program Modernization of Rolling Stock Maintenance Depots and Staging Facilities, and Modernization of Infrastructure Integrated Strategic Projects – Bridge City, Motherwell, Hammanskraal, Eerste-Frabrieke Greenview Commuter Rail Extensions 8.5 Intersite Asset Investments (SOC) LTD Intersite’s mandate is to leverage PRASA Group’s large asset base and is responsible for property and asset development, as well as to drive the commercialization of select and approved PRASA assets including through facilitating for private sector investment in PRASA’s assets. Being the property and asset investment arm of PRASA, Intersite’s objective is to provide property and asset investment solutions to PRASA through a range of innovative and entrepreneurial solutions. In addition Intersite undertakes project services to third parties to enable PRASA and Intersite to derive maximum economic and financial benefit. The mandate of Intersite will be realised through: The facilitation of investment by strategic partners; Facilitating the sale of select and approved properties and assets; Page 94 Facilitating property developments and investments; Procuring the developments on PRASA properties; Facilitate the buy-back of third party real estate development leases on PRASA land; Undertaking project services for select third parties; and Creating a shared services model for the Group. The Intersite business is specifically targeted at leveraging the PRASA assets to procure sustainable revenue for the PRASA group. The critical success factors include, amongst others, the adoption of a sound commercial approach to property development and asset investments. Intersite undertakes project services for third party clients as an implementing agent for transport related projects particularly related to intermodal facilities, mainly undertaken by various Government Departments. As a result, Intersite is poised to partner with Government to assist Government in service delivery, through ensuring the successful implementation and exploitation of certain build programmes relating to intermodal facilities. The above has necessitated a phased implementation of the strategy for Intersite into the following: Establishment phase (October 2010 – March 2011) Build-up phase (April 2011 – March 2015) Growth phase (April 2015 – ongoing) The build-up phase entails long term strategic planning, identifying potential properties and assets, identifying potential strategic partners, marketing of Intersite within PRASA Group and the market, implementing historical projects, developing new strategic direction for property development and investments. 8.6 Autopax (SOC) LTD Autopax Passenger Services (SOC) Ltd has its origins in the passenger services provided by the former South African Road Transport Services, under the names of Transtate and Translux. During the period after 1990, these two businesses were consolidated into the Passenger Services Division of Autonet, a division of Transnet. Autonet was corporatised into the legal entity Autopax Passenger Transport Services (Pty) Ltd. Autopax Passenger Services (SOC) Ltd is a wholly owned subsidiary of the Passenger rail Agency of South Africa (PRASA). Autopax operates two bus services, the luxury brand- Translux and semi luxury brand-City to Page 95 City. In an effort to diversify revenue streams Autopax now also operates a tailor made bus hire solution known as Autopax Charters. Translux – a luxury long distance scheduled inter-city operator, servicing more than 100 destinations throughout Southern Africa City-to-City, providing no-frills regional services to various destinations across South Africa and Mozambique. The mandate of Autopax is to consolidate its market share, and operating on a fully commercial basis, run a profitable inter-city bus company. In addition, it will support rail operations through effective feeder and distribution services and also to offer services to cities and municipalities in small towns and rural areas. Page 96 9 Financial Plan 9.1 PRASA Subsidy Allocation Page 97 9.2 PRASA Cost Drivers: Figure 38: PRASA Key Cost drivers 9.3 Budget assumptions: 9.3.1 PRASA Corporate Travel and accommodation costs capped to a maximum of R250 000 per department, except for departments that travel is an integral part of the department. Provision has been made for additional legal issues for the Group including large cases such as the advertising portfolio case; Professional services are decreasing as compared to the prior year; Security – The decrease in security services is offset by the increase in personnel above; however the security costs have increased for the Group show an increase, which is mainly due to catching up with the PSIRA rates. Insurance premium is expected to increase by between 7.5% and 10% based on PRASA’s risk profile. The insurance claims are set at a similar amount as previous years. 9.3.2 PRASA Rail Fare revenue real growth of 2.55% due to reduction in fare evasion through the implementation of capital projects such as fencing and fare improvement initiatives. In addition an inflationary increase will be implemented during the financial year. Savings on energy through review of the Eskom contract and account as well as energy regenerative braking project to offset some of the estimated electricity increase of 8% in year 1. Lease costs for locomotives for Metrorail remain in place for 2014/15. Page 98 MLPS to receive 20 new locomotives for their fleet thereby reducing its leasing cost from Transnet; Fuel to is estimated to increase by 15% based on a weaker currency; Headcount in Metrorail and MLPS to remain constant for 2014/15 and an increase in employee costs of CPI + 1% in line with the National Treasury Guidelines.. 9.3.3 PRASA CRES The rental revenue for the 2014/15 budget is anticipated to be 15% more as compared to the forecast. This is mainly due to the new business and the realisation of income from development leases to be acquired in the 2014/15 financial year; Renewal of leases with market related rentals and attracting national or blue chip clients to enhance the image of the portfolio and thereby increasing the revenue potential. Recoveries on Electricity and Water consumption within the portfolio to lower the cost of energy and water within the stations that has commercial components to it. Municipality costs for the current year are expected to be within budget. Health & Risk is expected to increase by significantly due to increased and additional cleaning of stations, trains and offices. Finance costs relates to the finance charges on long outstanding municipality liability and Transnet liability; Page 99 9.4 Financial Statements 9.4.1 High level budget per business entity Table 6: High level budget per entity Page 100 9.4.2 PRASA Income Statement Mar-14 Mar-15 Mar-16 Mar-17 R'000 R'000 R'000 R'000 7 753 932 7 740 855 8 130 869 8 582 597 454 752 534 575 567 623 617 433 Fare revenue 2 970 156 3 317 898 3 497 064 3 683 474 Government subsidy 4 328 003 3 887 342 4 066 160 4 281 666 1 020 1 040 22 24 189 895 114 211 118 071 124 875 10 799 12 000 12 600 13 300 179 096 102 211 105 471 111 575 Revenue Operating leases rental income Management fee third party Advertising income Other income Operating expenses 8 603 905 8 478 608 8 934 569 9 406 506 Audit fee - external 16 121 17 093 18 009 18 957 Audit fee - internal 7 500 18 900 19 921 20 976 Auxiliary transport 76 411 43 212 45 545 47 959 Bank charges, penalties 41 040 43 086 45 298 47 609 139 274 126 732 133 574 140 652 Claims Communications Computer expenses Employee benefits 68 940 78 208 82 421 86 779 144 260 114 565 120 698 127 052 4 592 407 4 196 212 4 423 977 4 658 834 Energy expenses 928 816 982 161 1 033 959 1 087 784 Haluage and access costs 246 155 223 014 235 057 247 515 Health and risk 135 899 170 333 179 508 189 003 Insurance premiums 92 589 96 661 101 840 107 207 Legal fees 35 489 34 547 36 412 38 342 228 017 406 665 428 330 450 798 Maintenance expenditure Marketing and publications Material expenses Office expenditure On board services cost Operating lease expenses Printing 68 373 61 557 64 866 68 291 205 284 218 215 229 832 241 882 13 666 9 517 12 332 12 987 32 316 12 858 13 552 14 271 233 189 227 836 239 658 252 256 16 645 27 238 28 694 30 204 Professional fees 188 884 216 867 228 603 240 765 Rates, refuse 308 982 339 708 358 040 377 007 Security 540 394 551 018 580 706 611 430 Training fees 75 290 93 165 98 016 103 201 Travel expenses 48 578 34 949 36 832 38 776 Travel expenses - staff 36 688 39 996 42 031 44 161 Other expenditure 86 844 91 481 96 202 101 129 Loss before investment income and finance cost Finance cost Finance income Loss before taxation Taxation Loss before amortisation and depreciation of assets Capital subsidy and grants amortised Depreciation and amortisation Loss on disposal of assets Impairment losses recognised/(reversed) Actuarial loss Loss and total comprehensive income for the year ( 660 078) ( 623 543) ( 685 629) ( 699 034) ( 34 915) ( 12 658) ( 4 538) ( 1 472) 214 995 ( 479 998) - 8 151 ( 628 049) - 2 542 ( 687 624) - 2 601 ( 697 905) - ( 479 998) ( 628 049) ( 687 624) ( 102 951) ( 88 493) ( 104 274) ( 697 905) ( 121 182) 1 390 769 1 330 500 1 379 091 1 429 590 (1 451 241) (1 403 287) (1 457 290) (1 513 465) ( 42 401) ( 19 379) ( 26 075) ( 37 307) ( 78) - ( 582 948) Page 101 - - - 3 673 0 0 ( 716 541) ( 791 898) ( 819 087) 9.4.3 PRASA Balance Sheet Mar-14 Mar-15 Mar-16 Mar-17 30 735 415 30 727 931 7 483 40 024 082 40 016 225 7 858 48 222 657 48 214 407 8 250 56 866 967 56 858 304 8 663 4 252 009 351 455 241 126 3 659 428 3 585 543 397 003 228 195 2 960 345 2 909 193 445 355 216 578 2 247 260 2 405 375 497 916 204 528 1 702 930 34 987 424 43 609 626 51 131 851 59 272 342 1 747 405 4 248 258 -2 500 853 1 030 864 4 248 258 -3 217 395 238 966 4 248 258 -4 009 293 ( 580 121) 4 248 258 -4 828 380 30 178 908 92 759 584 981 17 261 29 483 906 39 544 984 48 264 614 230 18 124 38 864 365 47 830 793 644 942 19 030 47 166 821 56 629 071 677 189 19 982 55 931 900 3 061 111 3 061 111 3 033 778 3 033 778 3 062 092 3 062 092 3 223 392 3 223 392 34 987 424 43 609 626 51 131 851 59 272 342 ASSETS Non-current assets Property, plant and equipment Defined benefit plan assets Current assets Trade and other receivables Inventories Cash and cash equivalents Total assets EQUITY AND LIABILITIES Total equity attributable to equity holders of the Entity Share capital Accumulated loss Non-current liabilities Loans and borrowings Provision for claims Employee benefit obligations Capital subsidy and grants Current liabilities Trade and other payables Total equity and liabilities Page 102 9.4.4 PRASA Cash flow Statement Mar-14 Mar-15 Mar-16 Mar-17 -660 434 -1 898 599 -2 559 033 -34 915 -2 593 949 -620 244 -59 950 -680 194 -12 658 -692 851 -686 022 -8 422 -694 443 -4 538 -698 981 -699 447 120 789 -578 657 -1 472 -580 129 Cash flow from operating activities Operating cash flows before working capital changes Changes in working capital Cash (utilised)/generated from operations Finance cost Net cash (used)/generated from operating activities Cash flow from investing activities Acquisition of property, plant and equipment 214 995 8 151 -5 760 801 -10 710 959 2 542 2 601 -9 681 547 -10 194 669 Net cash used in investing activities (5 545 806) (10 702 808) (9 679 005) (10 192 068) -46 252 27 856 6 831 110 -43 632 29 249 10 710 959 -47 358 30 712 9 681 547 952 32 247 10 194 669 6 812 714 10 696 576 9 664 901 10 227 868 Investment income - interest received Cash flow from financing activities Repayment of other financial liabilities Repayment on insurance claims Capital subsidy and grants received Net increase in cash and cash equivalents (1 327 040) Cash and cash equivalents at the beginning of the year 4 986 468 3 659 428 2 960 345 2 247 260 3 659 428 2 960 345 2 247 260 1 702 930 Cash and cash equivalents at the end of the year Page 103 ( 699 083) ( 713 085) ( 544 330) 10 Capital Programme A total of 61 capital funding requests, with a total value of R43.5 billion over the 2014 MTEF, was proposed by the business. The evaluation team has assessed all the funding requests received. The technical analysis of the results is attached as Annexure A and B. In general, the team verified the following: whether the business case is in line with the prescribed guidelines, the likely financial impact of the project, return on investment, associated risks, implementation readiness, strategic intent, operational impact, and needs and options analysis. In addition, an analysis was conducted to verify the proposed project/programme impact on operational efficiency, modernization, improvement of the financial position and service sustainability. Crafting PRASA’s response to the approved capital allocation from government, the evaluation team prioritized projects/programmes in line with the following: Supporting the urgent priorities of PRASA to achieve modernization objectives; Initiatives to increase revenue, improve and sustain the current service; Priority given to projects and programmes already committed for finalization to avoid any financial losses or cost overruns; and Priority given to projects and programmes demonstrating readiness to spend. With the above considerations, PRASA crafted a capital programme which demonstrates sustained capital growth over the period ahead. Further, ensured that the capital investment is sustainable going into the future. The sections below outline the budget framework, projected financial commitments into the 2014/15 financial year, general observations and funding recommendations. 10.1 Budget Framework The total PRASA Group capital baseline amounts to about R40.2 billion over the next three years as shown in Table 7 below. The 2014 Budget from Government allocates an additional R1 billion over the baseline to adjust for the forex movement on the Rolling Stock Fleet Renewal Programme between bid submission and financial close. The adjustment for the forex movement is aligned with contract term and therefore, will go beyond the 2014 MTEF period. There is no additional funding approved for the new projects in the capital Page 104 programme. However, the capital programme shows a significant growth in the first two years of the MTEF due to increase in funding of the signalling programme. Over the medium term, PRASA’s capital expenditure is expected to reach R11 billion in 2014/15, R14.2 billion in 2015/16 and R15 billion in 2016/17 bringing the total to R40.2 billion. Overall growth in capital expenditure has increased by 25.5 per cent when compare the 2013 MTEF (R32 billion) with 2014 MTEF (40 billion). The budget framework further reflects a projected financial commitment of R9.8 billion carried forward into the 2014/15 financial year. The budget framework made provision for these financial commitments before new allocations are considered. Table1: Budget Framework Table 7: Budget Framework over theover MTEFthe 2014 MTEF Budget Fram ew ork R thousands 2013/14 Adjusted Budget 2014 MTEF Baseline (inc additions) 6 831 110 2014/15 2015/16 11 058 959 348 000 Deviation 61.9% Year-on-year increase Total Medium -Term Expenditure Fram ew ork 10 710 959 2014 MTEF Baseline (exc additions) 2016/17 MTEF 14 203 547 15 010 421 40 272 927 13 865 547 14 600 421 39 176 927 338 000 410 000 1 096 000 28.4% 5.7% 338 000 410 000 New m oney 348 000 Forex Adjustment for New Rolling Stock 1 096 000 Financial liabilities Accruals Projected commitments into the 2014/15 6 831 110 Available budget - - - 9 889 471 - - 11 058 959 14 203 547 15 010 421 40 272 927 10.2 Projected financial commitments into the 2014/15 financial year Table 8 below shows the projects that are already committed into the new financial year. The total projected financial commitment amounts to R9.8 billion. Taking into account these commitments, the budget framework make provision for these projects before allocating to other areas of priority for the business. Page 105 Table 8: Projected financialFinancial commitments into 2014/15 Table 2: Projected Commitments into the Projects and Programmes 2014/15 MTEF 2014/15 R thousands Rolling Stock Fleet Renewal Programme 5 447 974 Signalling and telecommunications Programme General overhaul of Metrorail Coaches 854 784 1 000 222 New Locomotives 945 030 Bridge City - Dalbridge 70 000 Metrorail/Gautrain Stray Current Mitigation 107 000 Green View - Pienaarspoort Project 100 000 Total 8 525 010 10.3 Capital Funding The capital budget over the next three years is reflected in Table 9 below. The allocations are in line with the priorities of PRASA as part of the introduction of the new rolling stock and improving its service offering to the customer. These include signaling, 120km/h perway programme, and additional electrical capacity in the substations, Overhead Lines, station improvement programme, accelerated rolling stock programme, safety projects and related infrastructure. Planned spending on the Rolling Stock Fleet Renewal Programme will be the largest category and will continue to grow strongly over a 10 year period ahead, together with further investment in accelerated rolling stock programme, new locomotives, signaling, station improvement, upgrades and other related infrastructure. The robust growth in infrastructure development and upgrade is in line with PRASA’s priority to modernize the infrastructure, which will be compatible with the new rolling stock for the Metrorail service. Page 106 Table9:3: Proposed Capital Allocations over the 2014 MTEF Table Capital Allocations for 2014/15 to 2016/17 Capital Programme 2014/15 2015/16 2016/17 Total MTEF R thousands Rolling Stock Fleet Renew al Program m e 5 447 974 4 793 475 5 802 490 16 043 939 Corridor Modernization Program m e 1 187 284 2 818 739 2 284 085 6 290 108 854 784 1 590 973 1 148 677 3 594 434 Signalling and telecommunications Programme Station Modernization Programme (140 stations) 120km Perw ay Programme National Speed Gates Programme Asset Protection Programme - 535 988 447 181 983 169 200 000 260 000 233 370 693 370 - 250 653 264 676 515 329 132 500 181 125 190 181 503 806 1 515 573 1 308 851 1 371 151 4 195 575 Capital Intervention Programme (minor w orks, safety & SNP) 300 473 384 496 403 721 1 088 690 Rolling Stock Facilities 120 070 147 073 154 427 421 570 New Locomotives 945 030 562 282 583 004 2 090 316 PRASA Rail Rolling Stock Adhoc Condition Work 150 000 215 000 230 000 595 000 1 716 660 3 209 628 3 125 460 8 051 748 1 000 222 1 799 634 1 805 591 4 605 447 Refurbishment of Smeyl Coaches 100 000 122 329 103 750 326 079 Depots Infrastructure & Equipments 301 403 836 378 744 305 1 882 086 Electrical Programme: Substation, New Overhead Lines & OHTE 208 170 323 579 342 087 873 836 Footbridges, Level Crossings and Structures 106 865 122 708 129 727 359 300 PRASA Technical General overhaul of Metrorail Coaches Metrorail/Gautrain Stray Current Mitigation PRASA Corporate Real Estate - 5 000 - 5 000 913 001 1 207 211 1 376 136 3 496 348 Station Improvement Programme 215 639 334 432 370 572 920 643 Station upgrades/transit oriented developments 204 524 367 000 385 350 956 874 Upgrade of Park Station 72 000 349 500 456 121 877 621 Developmental Leases 300 000 - - 300 000 Workplace Improvement Programme (incl facilities) 120 838 156 279 164 093 441 210 Inform ation and Com m unication Technology (ICT) 148 467 298 587 305 626 752 680 111 717 260 000 264 832 636 549 ICT Systems 36 750 38 587 40 794 116 131 Rail Netw ork Extensions Enterprise Resource Planning (ERP) 130 000 567 056 745 472 1 442 528 Bridge City - Dalbridge 70 000 - - 70 000 Green View - Pienaarspoort Project - 111 006 117 356 228 362 Queenstow n - Umtata - 106 050 112 116 218 166 60 000 350 000 516 000 926 000 Total Motherw ell Rail Extension 11 058 959 14 203 547 15 010 421 40 272 927 2014 MTEF Allocation 11 058 959 14 203 547 15 010 421 40 272 927 0 Unallocated Year-on-year grow th Page 107 - - 0 65.0% 28.4% 5.7% Figure 39: Percentage share of allocation per programme Figure 40: Infrastructure and Rolling Stock investment over the next three years Page 108 11 Performance Plan 11.1 Performance Plan 2014/15 Strategic Programme Performance Indicator Actual Performance Performance Objective Medium Term Targets Responsible Estimated 2010/11 Patronage Number of annual increase passengers Metrorail 471.7 2011/12 516 million million Improve operational effectiveness MLPS Autopax 2012/13 528.2 2013/14 544.39 million million 1.54 1.49 1.263 million million million 2.71 2.7 million 3.15 2.9 million million million Increase rail share of public transport with 15% over 5 0.950 million 2014/15 2015/16 2016/17 564.02 586.6 610.17 million million million 1 million 1.1 1.21 million Million 3.1 3.3 3.5 million million million Rail Rail Autopax Increase by Increase Increase Rail & 4% by 5% by 6% Autopax years New routes Autopax 4 MLPS Regional Services 6 Changing Customer Satisfaction index customer based on survey results 72% 72% 65.25% 72% Autopax 2 73% MLPS 74% Rail, Autopax and CRES experience Page 109 Strategic Programme Performance Indicator Actual Performance Performance Objective Preventative 2011/12 2012/13 Train Reliability6 2013/14 2014/15 2015/16 2016/17 95% 95% 96% 97% Rail Effectiveness Maintenance medium to long term Improve operational Responsible Estimated 2010/11 Invest in new capacity to meet passenger demands in Medium Term Targets Mean Distance Between 866km 767km 813km 917km 930 km 975 km 1025 km Rail 0.78 0.94 0.96 1.16 1.1 1.0 0.9 Risk 13 59 Corporate & 20 20 20 Rail Tech Failures (MDBF) Rolling Stock Employee Disability Injury Frequency Safety rate7 (DIFR) Rolling Stock New Train sets delivered Renewal Introduction of MLPS locos Multi-modal Rail extensions with multi- 1 1 1 1 Expansions modal facilities completed (Bridge City) Green- KWT – Mother- view Dimbaza well (End Qrt 3) Creating new MOU Agreements in support business of IRPTN’s 4 SAD 4 Projects identified in support SAD of IRPTN’s identified Signalling New regional signalling 1 Traffic Control Centres (GNC) 6 8 1 1 (KZN – (Gauteng Ross- Region 100% less (% trains cancelled due to Rolling Stock and Infrastructure) Disability Injury Frequency Rate is the number of disabling employee injuries over 200 000 hours worked calculated over a 12 month period. 8 GNC = Gauteng Nerve Centre; 7 Page 110 Tech Strategic Programme Performance Indicator Actual Performance Performance Objective Medium Term Targets Estimated 2010/11 2011/12 2012/13 2013/14 2014/15 Depot Depots modernisation Modernisation completed9 2016/17 burgh) Control) 2 Tech SaltRiver, Infrastructure Number of projects modernisation completed and 4 24 17 7 Tech commissioned10 Commerciali- Station Upgrades sation completed11 Capacity Metrorail Coaches Enhancement completed 5 3 8 10 11 30 36 CRES 334 510 579 552 estimate 500 500 500 Tech 22 3 50 estimate 50 50 50 Tech 204 207 207 HCM 1400 1700 1700 HCM capacity MLPS Coaches completed Capital Internal 2015/16 Braamftn demands in medium to long term Invest in new capacity to meet passenger completed Build Human Responsible Capacity Technical skills created (RS, 53 building Signals, Telecomms, Energy) (End Qrt 3) Enhancing the Learnerships in progress and internal completed 774 576 1651 1105 (End Qrt 3) 9 The projects are multi-phased with completion of minimum requirements only due in 2014/15, whereafter phased construction will commence. This includes Electrical as well as Perway and Stuctures. Projects. The number of projects to be completed is subject to Capex budget allocations. 11 These are multi-year projects with projected completion dates. 10 Page 111 Strategic Programme Performance Indicator Actual Performance Performance Objective Responsible Estimated 2010/11 Internal capacity capacity to 2011/12 293 Bursaries 2012/13 425 business 2013/14 365 2014/15 2015/16 2016/17 400 425 450 HCM 700 500 500 HCM Approve Construc- Training Concept tion commence R3.78bn Per Per budget budget (End Qrt 3) support a new 1847 My Station programme 12 Rail Academy Revenue Operationally Generated Generation Revenue (Excl. Subsidy and R2.79bn R3.12bn R3.647 R4.978bn bn (Forecast) HCM Finance Internal Transfers) Improve Financial performance Build Human Capital Medium Term Targets Financial Net surplus or (loss) (R796m) (R28.9m) (R156.7m) Management Capital R2.96bn Capital spend R3.48bn R6.329bn (R407.7m) (R716.5 Per Per Finance (Jan 2014) million) budget budget R6.8bn R11.05bn R14.20bn R15.01bn SAD 5 5 5 5 SCM 8.68 11.74 13.72 15.12 Finance programme Contract Costs Top Contracts re-negotiated Optimization for inclusion in SCM Price 12 n Positio Balance Sheet ial Financ then Streng book Restructuring Net Asset to Liability Ratio (Excludes Capital subsidy This figure represents the number of people since November 2011. Page 112 5.27 7.62 5.76 Strategic Programme Performance Indicator Actual Performance Performance Objective Medium Term Targets Responsible Estimated 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 deferred income) Concluded strategic partner 5 2 Section 54 Due approvals diligence Intersite agreements Disposal of assets13 R33.5m R33.5m Intersite 6 6 6 Corporate stations stations stations exercise Valuation of investment 5 stations properties (Identified stations) Real Estate Concluded major station Strategy development agreements Completed lease-buy-back 1 2 Intersite 6 5 6 7 CRES 75% 80% 80% 80% SCM R1.2bn R1.4bn Business Corporate Governance & Economic Development agreements 14 13 14 Economic BBBEE recognition spend Development Value of projects awarded to Women in Rail The estimated value is R109m over three years. Agreements completed whether successful or not. Page 113 R1bn Development Strategic Programme Performance Indicator Actual Performance Performance Objective Medium Term Targets Responsible Estimated 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 Localisation of content on Strategy 70% 70% Rolling Stock Renewal approved SAD Program Strategy Corporate Governance and Economic Development Enterprise development Corporate approved Sustain Employment through 5 000 5 000 5 000 Tech Unquali- Unquali- Unquali- Finance fied fied fied contracts Audit – Financial Audit Administration of PRASA Audit on Pre-determined objectives Unquali- Unquali- Unquali- fied fied fied No 1 Finding No material material findings findings Unqualified No material No No No CSO findings material material material findings findings findings No No No Internal Control material material material environment findings findings findings 4 4 4 Board effectiveness and Audit Committee Meetings 4 4 4 4 Legal Company Secretary 15 Enterprise Risk Cost of Risk as % of Management Turnover15 14.2% 15% 13.6% 11.6% (End Qrt 3) Cost of Risk includes costs for Insurance, Claims, Audit, Legal, Security and Health and Risk expressed as percentage of turnover. Page 114 Per approved budget Risk
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