your pet’s natural grocer GETTING TO KNOW US BETTER www.petplanethealth.com | 480.924.2347 | 3654 N Power Rd, Unit 119 Table of Contents Welcome to Pet Planet – Your Pet’s Natural Grocer...............................................4 Pet Planet FAQs............................................................................................................ 11 Growing Together......................................................................................................... 12 A Little About the Journey.......................................................................................... 15 We Take Your Trust Seriously..................................................................................... 18 Trusting Our Products and Partners......................................................................... 22 Finding the Right Solution.......................................................................................... 28 What’s in a Definition.................................................................................................. 31 Additional Information About Us and What We Do Outside of the Store...... 32 Franchising with Pet Planet........................................................................................ 34 2 3 Welcome to Pet Planet Your Pet’s Natural Grocer As you know, today’s marketplace offers many different resources for the products needed to support your pets. From grocery to big box stores, the options can seem overwhelming. So how do you make the right choice when everyone claims to be the best source for your needs? We believe that you just did. By choosing to try Pet Planet, you have made a choice to shop with a retailer that is truly dedicated to the pets you love. We work hard every single day to ensure that the products we offer, the services we provide and the information that we share always has your pet’s needs in mind. We are here to offer you support through all aspects of your pet’s life. From first kisses to last walks, we will work with you to ensure that your pet lives the longest and healthiest life possible. 4 5 6 So what makes Pet Planet different? Family – It’s where our story begins… Pet Planet began with a mother and daughter team who suffered the heartbreaking loss of a young dog to cancer. As they looked for support and answers they discovered that the pet industry, at that time, did not advocate for the pets they served. It was difficult to find accurate information relating to the impacts of proper nutrition, holistic and complementary therapies and ultimately how to support longer and healthier lives. A need for a true advocate became clear, and Pet Planet was born. A journey towards change… Our first store opened in Calgary, Alberta, in 1996, and nineteen years later we are 54 stores strong reaching from coast to coast in Canada, and now growing in the Phoenix valley. As we grew, and became more deeply dedicated to changing the lives of the pets we love, the Guardianship movement was born. The concept of Guardianship revolves around the idea that how we think, predicts how we will act. Using the word “Guardian” in place of “owner” when referring to our animal companions is more than just an exercise in semantics, the shift in dialogue promotes a more compassionate relationship between person and animal. It elicits a sense of respect and love, and illustrates the undeniable perspective of our responsibilities to provide them a long and healthy life full of love and engagement. We take your trust seriously… Pet Planet prides itself on the relationships we build. All of our partners are chosen with care – because we believe in the products and services that they offer. Our team of franchisees and employees is among the best in the industry and are always here to support you through each step of your Guardianship journey. We take your trust seriously and we will work hard each and every day to both earn and keep that trust. 7 We can help you find the right solution After nineteen years in the pet specialty industry we have built a wealth of knowledge and experience relating to what our pets need to help them live longer, healthier lives. More importantly, we have been through almost every bump there is in the Guardianship journey – from puppyhood to losing your loving senior - we have lived each moment with you. Each Guardianship journey has taught us the same thing – we have the ability to help and to make a difference. Whether your “bump” is related to a specific health-related issue like allergies, joint health or weight management; if you are looking for ways to entertain your power chewer; or if you have concerns about your aging senior, we can direct you to products that will help you to manage, treat or solve the problems you are facing. Whatever the problem, our goal is to help you to find a solution. So what makes Pet Planet different? Relationships based on respect, dedication, trust and the unified commitment to help. That’s what makes us different. 8 9 10 Pet Planet FAQs • With 54 stores, Pet Planet is listed #12 in the top 20 specialty retailers list in North America • Our stores are located conveniently in the community which makes us easily accessible to our customers • We offer a trusted mix of approved products so our customers do not have to question their safety • We educate ourselves continuously to provide expert thoughts and advice to help families make the best decisions for their pets • We ensure our prices are value-driven and offer affordable options to make pet health accessible to all • We support those groups who are aligned in our vision for a world consumed with respect for animals • The majority of our stores are independently owned and operated by our amazing Franchisees, including 2 of our 7 stores here in Arizona • We franchise to and employ only the most caring and concerned animal lovers: careerminded individuals and entrepreneurs who live Pet Planet’s dream of a world without animal abuse and abandonment – a world full of healthy, happy, long-living 4-legged family members who are loved 11 Growing Together • After losing a beloved dog named Reuben, Joan and Laura Leah, a mother and daughter team looking to start a business, found the inspiration and the industry that they knew they could most positively impact • They opened first location in Calgary, Alberta in 1996 • Over the next three years they opened and operated 2 additional locations • In 1999 Pet Planet received Calgary’s Emerging Enterprise of the Year award • After the death of her seven year old golden Kali, Laura Leah started the Kali’s Wish Cancer Foundation (www.kaliswish.org) • In 2004, Pet Planet opened store six, in the new market of Edmonton, Alberta • Also in 2004, Pet Planet received the Profit W100award, Canada’s largest celebration of the top 100 female entrepreneurs • In 2006, Pet Planet opened the first franchised store in Strathmore, AB • 2009 brought expansion into the Ontario marketplace • In 2011, a new franchised store in St. John’s Newfoundland opened, taking Pet Planet coast-to-coast in Canada • In the same year of 2011, Pet Planet opened in Scottsdale, Arizona • The first franchised location in the United States was granted in Phoenix, Arizona in 2012 • A second franchise location was granted in Phoenix, AZ in 2015 • In 2015 Pet Planet celebrated 54 stores – 7 corporate and 47 Franchise owned and operated locations, with seven stores now operating in the Phoenix, Arizona valley 12 13 14 A little about the journey Dreaming BIG Nineteen years ago, the founders of our company recognized a need in an industry that was in its early stages of evolution. A need that would ultimately help pets live longer and healthier lives. They set their sights, took a deep breath, and dove in, opening their first store in Calgary, Alberta in 1996. Every detail was perfectly planned and executed with the utmost precision, and as the very first customer walked to the counter to make the very first purchase, it hit them. They had mitigated every single detail...except how to actually operate the till!! Bumps will happen when you open our own business, challenges will present themselves, but it’s how you overcome them that will ultimately determine your successes. Today, our founders both know how to operate a till, and even more importantly, a successful, multi-million dollar company, that through the dedication of our corporate and franchise teams has grown to over 50 stores across Canada and in the USA. We continue to evolve and grow as a retailer and look forward to continuing to impact this industry with integrity and the sense of adventure that started it all. Creating Change – The Guardianship Movement • Necessity is the mother of invention and the Guardianship Movement is a great example of seeing a need and creating change to make things better. • Guardianship, by its definition, reflects a shift in our way of thinking. This shift in thought allows our behaviours and actions to follow. By changing the way we relate with our animal companions we can ultimately affect the way we communicate to the people around us, becoming examples to others, and most importantly, for the next generation of Guardians. • By teaching and educating others about Guardianship, we instill values that people can take pride in, making them far less likely to abuse, abandon or neglect their animal companions. • By shifting our views from “ownership” to “Guardianship” we can begin to remove the stigma that domestic animals are something we can buy or trade for and instead, nurture the emotional value of animals. Our companions become members of our family rather than possessions which will directly affect global awareness on the do’s and don’ts of pet acquisition, promoting the value of adoption over purchase. 15 16 • Pet Planet created a Guardian Promise that consists of 12 points: ▶ Call myself and others a “Guardian” rather than an “Owner” ▶ Encourage others to embrace Guardianship ▶ Only adopt through responsible rescues and ethical breeders ▶ Make a lifetime commitment to my animal companion ▶ Provide nutritious and healthy food options, fresh water and daily exercise ▶ Care for the emotional needs of my pet ▶ Understand and work through my pet’s behavioural issues ▶ Treat my pet gently and with compassion ▶ Spay or neuter my pet for their health and to prevent overpopulation ▶ Eliminate the use of toxic household cleaners and chemicals in and around my home ▶ Report suspected animal abuse or neglect ▶ Love my pet unconditionally Responsible Guardianship lead to our philosophies on Responsible Pet Acquisition: • Asking WHY is the first step. When Guardians consider bringing a pet into their family, we educate and encourage them to first think about “Why” they want a pet. Is it for protection, companionship or because they just can’t say NO to a big pair of warm, brown eyes. • Then we ask them to think about the impacts a pet will bring to their family life. From considerations around allergies to ensuring that every member of the family is ready to welcome and be responsible for a new pet. • We then encourage families to think about time, lifestyle and associated costs related to becoming a Guardian, as all of these things will be directly affected as well. • Once a family makes the decision to become Guardians, we then encourage them to think about where they will find their forever friend (through responsible rescues or breeders) and more importantly where NOT to look. • We help identify the differences between bringing home a puppy or kitten versus an older animal. • Lastly we help advise families on how to integrate a new pet into their home, how to properly care for and feed their new pet, how to deal with any behavioural issues. 17 We take your trust seriously Do you buy your pet food from stores that care about pet nutrition? We get it. You can find pet food that claims to be “healthy” almost anywhere – from your local hardware store to where you buy laundry soap – everyone seems to have pet food and supplies for sale. Then couple this convenience with what looks like “great food for a great price” and it makes perfect sense to simply save a step in your busy day by bundling your needs into a “one-stop shop”. But you wouldn’t buy your steak at a hardware store, so why buy your pet food from the same place that sells light fixtures? But first, has anyone ever explained the difference in pet foods to you? Living a longer life starts with what our pets eat. Generally speaking, most grocery food brands are lacking in the nutritional ingredients necessary to support your pet’s health. They often contain by-products, growth hormones, meat-treated with antibiotics as well as artificial colors, flavours and preservatives. Packaging and labels can mislead you by showing you what they know you want to see, fresh ingredients like meat and fruits and vegetables on the bag and listed in the ingredient panel that “proves” as much, but don’t be fooled. Some pet manufacturers have become quite savvy at manipulating their ingredient panels to disguise the true contents of their food. Here are some things to think about when making decisions about your pet’s diet: a. There IS a difference in quality and nutrition from one food to another b. Ingredient panels and crude analysis doesn’t tell the entire story c. W here the food is manufactured, where the ingredient inputs are sourced from, and who manufactures the food is critical to food quality and trust d. Does the brand you purchase actually make the food themselves or do they outsource? Our passion for good nutrition is not meant to be a scare tactic. We just want our consumers to know that there are safe, trusted and healthy options out there. SO, go one step further and let’s take nutrition and convenience out of the conversation for a minute and let’s focus on price. 18 19 We agree! You CAN find pet food for lower “ticketed” prices in your grocery store. But have you ever wondered if you are actually saving money? We wanted to know that answer as well, so we did a quick study - food brands we carry in our stores against some of the leading grocery brands on the market today. Here is what we found: • The grocery brand was cheaper at the till but proved more expensive to feed over time • WHY? It relates back to our talk on nutrition, those inferior ingredients contain fewer calories which means that your pet needs more food to sustain them • This means that you end up having to make more trips to the “hardware” store to buy more bags of food – which by the way also translates into more trips outside to clean up “life’s little messes” – but that’s another conversation So, let’s sum this up – a visit to Pet Planet accomplishes a couple of things: • You will find high-quality, nutrient dense, trusted foods that will actually save you money, and as an added benefit, will help your pet live a longer and healthier life. • You know that you will find Ambassadors that are educated in nutrition to help guide you in your decision making around all of the products you will need to support your pet. We will even offer free samples of foods we trust, to help you and your pet find the right options. • You will be able to learn about and compare many feeding options including kibble, canned, raw, freeze-dried and dehydrated food options for your pet. • Remember that convenience factor mentioned earlier? Pet Planet will support you in all of your pet needs: food, treats, toys, supplements and all the supportive products you’ll need like crates, collars, leashes and training supplies – so why shop anywhere else? • Finally you now know that Pet Planet offers both quality AND value… that you can trust. 20 Trusting us means you can trust our partners, and their products We don’t put anything on our shelves that we would not use with our own pets, so with that promise in mind, we instituted our product selection criteria to help us make the best decisions for all of our pets. Manufacturing Criteria a. We do not source food products from China b. We prefer products that are self- manufactured c. We look for accountability for where ingredients are sourced: ▶ Locally sourced – within 100 km of manufacturer? ▶ Sourced from North America or from other countries? ▶ From the human or animal food chain? d. W hat are manufacturing processes, i.e. how the food is prepared/cooked to maintain nutritional integrity of the ingredients Nutritional Criteria a. What are the main protein and carbohydrate sources? b. Is the food grain-free or grain-based, and if so, what are the grain sources? c. What are the fat sources – good fats like salmon or flax seed oil vs. lard or animal fat? d. W hat preservatives, additives and artificial colorings are added, if any? Natural or chemical? e. W hat flavouring agents or sweeteners were used to manipulate taste – natural or artificial? It is always easy to make criteria lists and retail promises, but in our case we take this very seriously… and we can prove it. 22 23 24 Example #1: Did you know that Rawhide DOES BAD STUFF? What is Rawhide? • R awhide is the tough inner layer of bull, cow, water buffalo and horsehides – a byproduct of the meat industry offered as a chewing option for dogs. • The manufacturing process involves the use of many dangerous chemicals including Ash-Lye or Lime, to remove animal fur/hair. Then to remove all traces of the lime solution and to sanitize the rawhide product, commercial makers then rinse the hides in a bleach solution • Additionally, arsenic, ethoxyquin, formaldehyde and other chemicals such as BHA and BHT are commonly used as preservatives. Other dangerous additives can include antibiotics, lead and insecticides After reading that you may not need to ask, but why is Rawhide dangerous? • Through the chewing process, as the rawhide rehydrates, all of the additives and chemicals used in the manufacturing process will be ingested by your pet which can make them seriously ill • Additionally, in the rehydration process, rawhide can swell up to four times its original size in your dog’s stomach, risking the formation of life threatening blockages which can cause acute pancreatitis. The result can vary from mild gastrointestinal upset to collapse and death • Finally, dogs can and will chew off and swallow large pieces of rawhide which can get stuck in their esophagus, stomach or intestines. This often requires surgical removal which carries its own set of risks to your pet Measured against our Product Selection Criteria Rawhide FAILS. So not only will you NOT find it in our stores, we tell everyone we meet why. In fact, we often get very passionate about it! As a result we source many safe and trusted alternatives to Rawhide for our Guardians to choose from, like beef chews which have no preservatives, are fat free, do not splinter like some bones may, are nutritional and digestible. We also offer real smoked or raw bones, bully sticks and dental chews that not only provide a safe alternative to rawhide, but have the added benefit of supporting dental health as well. 25 Example #2: Cat Litter – Are they all created equal? One of the biggest dangers to a cat’s – and the rest of your family’s – health can be found in the litter box. Low-Quality Litters can contain Sodium Bentonite: • Sodium bentonite is naturally swelling clay added as a clumping agent to litter • Clumping litters containing sodium bentonite is related to a wide range of cat health problems including diarrhea, vomiting, kidney problems, respiratory problems, lethargy and more • W hen dry the litter creates a fine dust that when ingested can lead to many respiratory issues. • W hen wet, sodium bentonite swells to approximately 15 times its original volume, acting as expandable cement would which can very successfully clog household plumbing – so now imagine that dust inside your cat blocking his/her lungs and digestive systems. In light of what our product selection criteria told us, we work to provide safe and trusted options that Guardians can choose as alternatives. 26 27 We can help you find the right solution Since 1996, our mandate has remained steadfast - educate families with what we know and support them during every step of their Guardianship journey. As the industry has evolved and matured, it became even more evident that our continued point of differentiation is our desire, and more importantly, our ability to help. We help families find solutions to questions and problems – the ones they identify, and even ones they don’t know they have. Examples of more common issues include: • Allergies/Sensitivities – a common concern relating to the health of our pets • Bad Breath/Dental Concerns – A high percentage of health problems and ultimate disease in dogs and cats start from bacterial build-up in the mouth. • Weight/Obesity Risks – recent statistics state that more than half our dogs and cats suffer from obesity, leading to risks like joint problems and more serious weightrelated disorders. • How to care for different life stages or specific breeds – most Guardians may not know that puppies, kittens, adults and seniors all required slightly different solutions, from the food you choose for them to their treats, supplements and toys. Pet Planet’s solutions programs allow us the ability to directly answer and assist with these issues and concerns: • Allergy Solutions – a common but often misdiagnosed issue (Is it a true allergy, or a sensitivity that can be mitigated with proper nutrition and supplementation?) a. Most allergies and intolerances are caused by improper balance of nutrients caused from nutritionally-void pet food. We can direct Guardians to food, supplements such as Omega 3 oil, and functional treat options that are more nutritionally sound, that will improve or eradicate the problem. b. Don’t forget your environment! Almost 90% of allergy symptoms are not food related, so we can educate on natural cleaners and other environmental culprits that will help to mitigate environmental allergies around the home. •D ental Health – On a daily basis, simple brushing or using an effective oral care spray can make all the difference. Products like Petzlife, Raw Bones, natural dental chews and a simple and cost-effective pet toothbrush and toothpaste are all solutions we can offer Guardians. 28 • Weight/Obesity – There are significant risks to any pet carrying extra pounds. Aside from over-feeding, many weight issues are a result of high-carbohydrate, low-quality foods wherein cheap carbs pack on the pounds versus a diet rich in real meat and veggies. Selecting a healthy and nutritionally-sound food will help manage a weight issue. • Solutions for life stages & breed – providing solutions to specific breeds or stages is instrumental in supporting a longer, healthier life. a. Senior pet food - seniors still need meaningful levels of highly digestible, quality meat in their diet. Historically, people believed that as a dog aged, they required less protein. While they may require less fat, maintaining good levels of real meat protein is important to maintain muscle mass and overall health b. Toys for puppies & kittens – smaller mouths, softer teeth and developing joints and muscles require special attention c. Products for the small guys – they have different needs and wants, from smaller kibble to size-appropriate toys, it is important to meet the needs of our tiniest customers d. Power chewers – Satisfying your dog’s need to chew helps with destructive behaviours, increases mental stimulation and has the added benefit of protecting your shoes from harm Perhaps our favorite part of living a commitment to solutions-based support for our Guardians is our ability to educate on the importance of supplementation for preventative, maintenance and support of many issues affecting our pets today. Here are some quick facts: • Supplementation is a widely accepted and common practice for people; although most people don’t know that the same benefits we derive from this are also true for our pets • A good premium pet food provides a solid nutritional foundation for your pet, but food alone cannot always provide the nutrients necessary to enhance their immune system. • A pet’s immune system is complex and can be incredibly fragile. Many holistic practitioners and disease researchers theorize that a healthy body actually contracts illnesses many times over the course of a lifetime, but a strong immune system eliminates the symptoms before they do harm. Supplementing your pet’s diet honors this natural resistance by providing the immune system with the tools and fuel it needs to perform at its best • Nourishing your pet’s bodies with wholesome, targeted supplements in tandem with a nutritionally balanced food is the most powerful medicine you can provide for a longer, healthier life 29 30 What’s in a definition? Nineteen years of experience, education, learning, falling on our faces and succeeding beyond our expectations – and through it all the foundation of our philosophies stand firm – we are here to help. We remain vigilant in our commitment to provide safe, trusted and healthy solutions-based products to all Guardians and the pets they love. The foods and treats on our shelves come from quality partners that we trust and are there for one reason – to support you and your pet through every step of your Guardianship journey. We are Pet Planet. We are your pet’s natural grocer. 31 Additional Information About Us and What We Do Outside of Our Stores Celebrating our Customers Loyalty Programs New Pet Program This unique offer is available to families who have acquired a new pet, of any age. Save money and receive valuable discounts on all the items you need to make your new pet happy and healthy. Referral Program Tell fellow Guardians about Pet Planet and you will be rewarded with a significant discount – and so will your friends! Reward Program Earn Reward Points on non-food purchases and once you’ve accumulated enough points, receive an in-store credit of $15.00. You never have to worry about carrying a card with you and you can be assured that your personal information is kept safe. Value Days Smoked Bone Tuesday Smoked bones are a healthy and all-natural way to satisfy your pet’s chewing needs and promote healthy teeth. Every Tuesday, while supplies last, our small smoked bones go on sale. Free Biscuit Fridays Shop with your pet on Friday and receive a free biscuit. No purchase necessary. Senior Sundays Our senior customers, 60 years of age and older, receive special discounts every Sunday. We are happy to provide a 10% discount on merchandise, $1.00 off dry food up to 20lbs, and $2.00 off dry food over 21lbs 32 Celebrating our Communities Pet Planet stores across the country are actively engaging with their communities. Whether through in-store events, associations and sponsorship of local rescue, shelters and adoption groups, we’re constantly working to educate, improve and unite the Guardian community. Giving a little back – We launched the Let’s Give Back program in 2015, offering an alternative to traditional fundraising activities to local charities, rescues and community groups, in an effort to support them as they work to meet their fundraising goals. Here is our “pitch” which should give you all you need to know. Let’s Give Back Fundraising Initiative Tired of collecting bottles, selling magazine subscriptions or carrying around boxes of chocolate and cookies? Pet Planet’s “Let’s Give Back” Program is an opportunity for your organization to raise money for your cause – easily and effectively. Whether you are an animal rescue group or representing your child’s local baseball league, we are here to help support you and the communities we call home. The Benefits For your supporters it’s easy. For only $5.00, they receive a coupon booklet filled with coupons for products and services found at your local Pet Planet valued up to $100.00. (That’s 20 times the purchase value!) For you, the benefits are even better! 1. We give the booklets to you FOR FREE!! 2. Your charity/group keeps 100% of the money raised!!! That means if you sell 100 booklets you raise $500 – Sell 1000 and raise $5000. 3. They’re small, light-weight and easy to sell – no more order forms or bulky products to carry around. So... How Do you Get Them? All you have to do is to visit your local Pet Planet and request the number of booklets you need. The store will place your order and will call you when you can pick them up. Then off you go! We wish you the best of luck with your fundraising initiatives. Thank you for choosing Pet Planet as your community partner. 33 Franchising with Pet Planet We know the world is a competitive place. There are hundreds, maybe even thousands of entrepreneurial opportunities in the marketplace today all claiming to offer you wealth and success. Couple some great phrases like, “Get rich quick”, “Work from home and earn a great living” or “No-Risk Opportunity” with eye-catching, professional marketing filled with happy successful people, and almost any empty promise can look like the perfect opportunity. At Pet Planet, we are not going to wow you with pretty marketing (although we think ours is awesome) and catch-phrase promises, we are simply going to keep it real. You will have to work hard, there will be good days and bad days, this decision will change your life – but by becoming a part of the Pet Planet team you can trust that you will have the tools to successfully achieve any goal you set for yourself and that we will be here to celebrate with you along the way. “Being a part of Pet Planet has allowed us to help not only our own family pack, but to enrich the lives of many in our community.” – Courtney & Will, Franchisees at Cranston Market The Franchise Model A Pet Planet franchise provides an opportunity to partner with a seasoned team who share your commitment to uncompromising standards and ethics. From our first conversation until the day you open your store, our step-by-step training program will help prepare you for your journey to owning your own business. Once your store opens, on-going support, proven programs and marketing initiatives will provide you the opportunity to “live your passion each day” all while making a difference in the lives of your customers and their pets. What makes us different? • We offer a unique concept in a fast-paced and growing specialty pet health industry based on core philosophies around pet health and nutrition • Pet Planet brings you collective purchasing power, competitive pricing and support to assist you in your day-to-day operations • The sky is the limit – you have unlimited growth opportunities to expand beyond one location as well as through the addition of services that support our brand 34 • You will have access to integrated and ongoing training programs that will help to keep you informed on changing trends and information that is critical to your success • You will have a supportive team of professionals to help guide you in all aspects of your business How do I join the team? Firstly, we recommend that you take a long look at your life and the goals you have set for yourself and your family. Where do you see yourself in 5, 10, 25 years? What is your dream? If owning your own business fits your dream then we suggest you consider two things. One, are you comfortable with the risks involved with owning your own business? And secondly, can you afford the costs involved in a franchise purchase? Once you decide that you are ready, we are ready and waiting! “Over the past 6 years Pet Planet has become my family. Everyday my family grows. I believe everyone that walks through our doors has now become a part of that! Our passion is helping all pets as if they were our own! I love seeing every dog and every cat flourish and love life!” – Crystal, Franchisee of Riverbend Square Cold feet welcomed We are not in this to “sell” you a franchise. This may be the number one differentiator between us and other franchisors today. We are looking to partner with you to achieve great success. Through our qualification process and discussions with you, we are going to help to determine if owning a franchise is the right choice for you and your family. We hope it is, but if at ANY point in the qualification process you decide that we are not the right fit we will completely understand…and we will be here if you ever change your mind. Cold feet are okay! This is a BIG decision, but we’re tough – we won’t take a decision to change your mind personally! You’ve made your decision to start the conversation – now the fun really begins! 35 36 @PetPlanetHealth www.petplanethealth.com | 480.924.2347 | 3654 N Power Rd, Unit 119
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