ISSN 1822-6515 EKONOMIKA IR VADYBA: 2011. 16 ISSN 1822-6515 ECONOMICS AND MANAGEMENT: 2011. 16 MODELLING OF AUDITING BUSINESS OLIGOPOLY FACTORS Jolanta Dalia Staliūnienė1, Rūta Bliekienė2 1 Kaunas University of Technology, Lithuania, [email protected] 2 Kaunas University of Technology, Lithuania, [email protected] Abstract The article analyses relevant manifestations of the audit market oligopoly. Previous as well as statistical research allows making conclusion that a lot of markets in Lithuania have very little equal participants and can be described as the areas and markets of oligopolic activities. These include telecommunication service, pharmaceutical trade, fuel, public purchase, and public administration. Mathematically oligopoly is most often defined using so called the ration of four enterprise concentration. If four biggest enterprises control more than 40 percent of production in the economy sector it is considered that the oligopoly exists in the sector. The paper analyses the following questions to acknowledge hypotheses: Ho – the current structure of audit market could pose a systematic business risk and alternative H1: (1) Can the current structure of the audit market pose a systematic business risk? (2) How to increase the dynamism of the audit market and to provide conditions for the small and medium enterprises to be more actively involved in the audit market segment of big enterprises? (3) How should the fair competition related oligopoly problem be solved? (4) What circumstances would allow the radical change of tendencies? The qualitative and quantitative analysis of oligopolic factors in the audit market has been performed. On the basis of the analysis the business risk model has been made. After applying business risk model to the management of oligopoly, „systematic audit enterprises“ would be limited in the entire audit market, and small and medium enterprises could act in the conditions of fair competition. Results: formulated significant exogenic and endogenic systematic business risks of oligopoly Key words: oligopoly, competition, systematic audit business risks, unsystematic audit enterprise JEL Classification: M42, D43, C58. Introduction Problem substantiation. A lot of markets in Lithuania have a small number of almost equal participants and therefore can be described as oligopolic markets and areas of activity; they include telecommunication services, medicine trade, fuel, public purchasing and public administration. Mathematically oligopoly is usually described using so called concentration proportion of companies. If the economy sector contains four major companies that control more than 40% of production, there is a threat that all oligopolists will make an agreement among them and will quote larger than market prices, thus forming the cartel. Compared to the previous periods in the year 2009 the concentration of Lithuanian audit market has increased: 20 % of audit enterprises (by the end of 2009 the number of audit enterprises was 193 (20 % is 39 enterprises) published 68,2 % (during the previous period 66,7 %) of the total annual auditor conclusions and received 87,0 % of the total income from the audit activities (during the previous period 83, %.). Following statistics, the four biggest companies in the audit sector (JSC „Deloitte Lietuva“, JSC „Ernst & Young Baltic“, JSC „KPMG Baltic“, and JSC „PricewaterhouseCoopers“) have a control over 22,7 % of market. Therefore, it is advisable to analyze the case of the audit market oligopoly. Upon the initiative of European Commission “The Green Book”, which emphasizes competition and concentration issues of the audit market, was published on 13 10 2010. While assessing the income or prices in the majority of EU member states the foursome of the general market segment of the Great audit enterprises while performing the audit of the enterprises included in the trading list is more then 90%. Hypotheses: Ho – the current structure of audit market could pose a systematic business risk and alternative H1. Research object: competitive policy of audit business The aim of the research: to design the model of competitive factors in audit business Objectives: 1. To distinguish the key competitive factors of audit business; 2. To perform the research of the reliance of exogenic or endogenic factors; 3. To formulated significant exogenic and endogenic systematic business risks of oligopoly The methods applied: expert research – for the identification of the importance of factors, correlation model by using significance level α=0,05 – for the confirmation of factor importance, Spearman criterion – 86 ISSN 1822-6515 EKONOMIKA IR VADYBA: 2011. 16 ISSN 1822-6515 ECONOMICS AND MANAGEMENT: 2011. 16 for the confirmation of the reliance of exogenic or endogenic factors, for the affirmation of hypotheses Kolmogorov-Smirnov criterion. Theoretical background Industrial organisation theory. It is unfortunate that few studies point out the significance of recent developments in industrial organisation theory to studies of audit market concentration and competition. Traditional industrial economics holds that market structure (i.e. the numbers of competing firms and their market shares) is a causal determinant of market conduct (i.e. the extent and nature of price and non-price competition). Market conduct, in turn, determines economic performance, in particular, whether or not excess profits are earned through oligopolistic collusion or the exercise of monopoly power. It is belief in this structure-conduct-performance paradigm, in Bain’s (1956) traditional formulation, which explains the concerns about rising levels of audit market concentration. Figure 1, panel A shows these simple linkages. A great deal of merger analysis is still based on the analysis of market structure and concentration ratios, perhaps because they are relatively easy to measure. In recent years, however, industrial economists have moved away from claiming that a strict causal relationship exists between concentration and competition. It is argued instead that, in equilibrium, both concentration and performance are jointly determined by underlying cost and demand parameters (Figure 1, panel B). Under this view, the detrimental effects of rising concentration are less clear-cut. Panel A: Naïve view Structure Conduct (competitive behaviour) Performance Panel B: Sophisticated view Cost and demand parameters Structure Conduct (competitive behaviour) Performance Figure 1. The structure-Conduct-Performance Paradigm of Industrial Economies (Bain’s, 1956) As we can see in Figure 1, according to the theory of industrial organization and the experience of developed countries, in the early stages of market development, market structure often plays a fundamental and decisive role. Therefore, in the audit market of Lithuania, these factors are interconnected and interacting, the market structure plays a fundamental and decisive role. Traditional theory of industrial organization thinks that the market structure in between plays a decisive role, and new theory of industrial organization thinks that the market conduct and market performance play a major and decisive role, the two representative viewpoints eventually have been developed for famous structure hypothesis and efficiency hypothesis of industrial organization theory. These two hypotheses lead to a lot of empirical research literatures: Ho – the current structure of audit market could pose a systematic business risk and alternative H1. Lithuania's capital market and audit market are not long, and the related system is still imperfect, and the market mechanism has also failed to play its due role, and the role of "visible hand" is also not obvious. The true essence, audit market of Lithuania has birth defects, that is, in the initial stage of the socialist market economy, audit market of Lithuania has characteristics of excessive competition, such as low audit concentration and high competition intensity and low market performance. Excessive competition theory is a new field of the modern theory of industrial organization. In recent years, economic circles of Lithuania and researchers of industrial organization theory particularly have concerned about excessive competition issues, and produced a more abundant research results. 87 ISSN 1822-6515 EKONOMIKA IR VADYBA: 2011. 16 ISSN 1822-6515 ECONOMICS AND MANAGEMENT: 2011. 16 Modern theory of industrial organization analyzes the characteristics of excessive competition from the market structure, market conduct and market performance, therefore we also analyze excessive competition of audit market of Lithuania from these three perspectives: loose oligopoly (four firms have less than 40%), monopolistic competition (many competitors each with a slight degree of market power) and pure competition (many competitors, none of whom has market power). Moreover, the ‘new industrial organisation’ economics has brought strategic issues to the fore, emphasising the importance of barriers to entry and strategic interactions. According to the theory of industrial organization, market structure, market conduct and market performance are interrelated and interactive. After summarising the statistical data of Lithuanian audit market the need to analyse the case of oligopoly in Lithuanian audit market. The modern industrial organisation literature classifies markets into six broad types. Three market types are characterised by high market power and generally ineffective competition: monopoly (one firm has 100%); dominant firm (one firm has 40% to 99%); and tight oligopoly (four firms have over 60%). The other three market types exhibit effective competition: loose oligopoly (four firms have less than 40%), monopolistic competition (many competitors each with a slight degree of market power) and pure competition (many competitors, none of whom has market power). Modern theory of industrial organization studies the phenomenon of excessive competition mainly from the market structure, market conduct and market performance, which provides us with a theoretical foundation and research methods to study excessive competition of the audit market from more multi-dimensional perspectives. Conditions of Lithuanian oligopolic audit market formation Audit firms are normally divided into two groups based on brand name or firm size: the Big 4 versus the non-Big 4, with the Big 4 firms dominating the audit services market. (3) For example, 73 percent of the 7,006 publicly traded companies included in Who Audits America (2003) were audited by the Big 4, and the rest were audited by 81 non-Big 4 firms. With just a few firms dominating the market, it is reasonable to expect these firms to act as strategic competitors. In this study, we examine how audit firms can use their profit-sharing rules as strategic instruments to compete in an oligopolistic audit market. By the end of the year 2009 in Lithuania the name of n auditor, which, gives the right to perform the audit of financial reports (hereinafter – audit), was possessed by 413 certified auditors (hereinafter – auditors) – the members of Lithuanian palace of auditors; 416 people were the candidates for the auditor title, these were the individuals included into the list of auditor assistants; and 193 enterprises were included into the list of audit enterprises (hereinafter – audit enterprises) that are registered in Lithuania (the requests concerning the inclusion into the Lithuanian list of audit companies by the enterprises registered in other countries were not received). Following the audit law of the Republic of Lithuania the auditor can perform the audit only of one is: the owner of the personal enterprise (10 % of all auditors), the real member of real partnership or commandite (1 %) or works in the audit enterprise (56 %). Comparing with previous years in 2009 the income of audit enterprises from European structural fund projects and other reviews has decreased in half. However, the income from accounting services remained stable, while in spite of the decrease in general number of performed audit, the audit income increased by 4 %. The income from audit activity again became the main source of income of audit enterprises. The income from audit activity makes up 38,6 % of the total audits enterprise income. In 2009 35 % of audit enterprises received more than half of their income from audit activity. An important part in the structure of the income of audit enterprises is made by consultancy services – 33,0 % and the income from accounting services – 19,7 %. While other income makes only 8,7 % of the total income of audit enterprises. Following the audit law of the Republic of Lithuania no less than 3/4 of the property of an audit enterprise should belong to the auditors of Lithuania or other European Union member state as well as audit enterprises of Lithuania or other European Union member state. During 2009 the most income was received by audit enterprises that belong to Lithuanian auditors, however the individuals of other countries possess 37,5% of the income from audit enterprises and assessing only the income from audit activities – even 47,7%. Although audit networks possess only 19 audit enterprises, however they occupy 3/4 of the total audit market. The number performed by the four biggest audit enterprises and the audits performed by other enterprises differ more than three times. This ratio was similar during the last year; however more income from audit activities is received by the four biggest audit enterprises. (1) Can the current structure of the audit market pose a systematic business risk? Comparing with previous periods in the year 2009 the concentration of audit market was increasing: 20 % of audit enterprises 88 ISSN 1822-6515 EKONOMIKA IR VADYBA: 2011. 16 ISSN 1822-6515 ECONOMICS AND MANAGEMENT: 2011. 16 published 68,2% (in the previous period it was 66,7 %) of the total annual auditor reports and received 87,0%( in the previous period it was 83,9 %) of the total income from audit activity (Figure 2.). 120 100 94,4 87 98,2 95,3 85,7 80 99,8 99,5 Signed reports 68,2 60 Income from audit activity 40 20 20 10 0 1 41 81 121 141 Figure 2. Audit market concentration in 2009 in Lithuania As shown by statistics the four biggest enterprises (JSC „Deloite Lietuva“, JSC „Ernst & Young Baltic“, JSC „KPMG Baltics“, and JSC „PricewaterhouseCoopers“) in Lithuanian audit sector control 22,7 percent of market. The research of exogenic and endogenic factor interdependence In order to identify what competitive factors influence the formation of oligopolic audit market, the reference to the notional audit business competition factor groups identified by Gimžauskienė and Staliūnienė (2010) was made: the characteristics of an audit service, necessary resources and competences, the need and the interrelations of which is formed by the level of audit service assurance. Shapiro, Carl. (1989), Fudenberg, Drew, and Tirole, Jean. (1986), Friedman, James W. (1983), who researched the concentration of systematic business risk, identified that the bankruptcy of the „systematic audit enterprises“ or the enterprises the activity extent of which has reached „systematic value“ can disorganize the activity of the whole market. There are ongoing worldwide discussions about how to apply the issues of business ethics and business risk to assure the fair competition (Fritzsche 1986; other approaches to business risk ethics; Hansson 2003; Lewens 2007). Deltuvaite, V., Vaskelaitis, V., & Pranckeviciute, A. (2007) analyzed the impact of concentration on competition and efficiency in the Lithuanian banking sector, where there is a lack of business ethics and business risk to assure the fair competition. (4) What circumstances would allow the radical change of tendencies? Other authors such as Stanikunas, R. (2010), Sapkauskiene, A., & Leitoniene, S. (2010), Miron, D., & Paul, A. (2010) supply the external factors with criminal situation, legal acts, taxes, geographic, economic factors, customer, partner, competitor expectations, scientific progress, market supply, culture, ecology, etc. They are identified as the source of problems both for organisation and its managers. Managers should reveal external environmental factors that will influence the activity of an organisation and should respond to them appropriately. Chen, C. K. (2008) research results show that the knowledge-based economy indicators can be divided into five categories in order: information infrastructure, business environment, human resources, innovation system, and performance indicators. All the factors describe the inner environment of organisation (staff competences, property, technique and technology, information, financial resources, organization structure, culture, product). The results of organisational activity are determined by aims, rational and feasible tasks, functional staff, optimal structure of organisation and applied technology. Beattie, V. and Goodacre, A. and Fearnley, S. (2003) describe, that In particular, the modern theory of industrial organisation makes no clear statement regarding the impact of concentration on competition – the focus of this paper is concentration and no inferences are made about competitive aspects of the market. For this purpose the authors of the article identified two groups of factors of oligopoly in the audit business: external (exogenic) and internal (endogenic), the list of which is presented in Table 2: 89 ISSN 1822-6515 EKONOMIKA IR VADYBA: 2011. 16 ISSN 1822-6515 ECONOMICS AND MANAGEMENT: 2011. 16 Table 2. Exogenic and endogenic factors of oligopoly re x2 x3 x4 x5 x6 Exogenic factors of oligopoly Independence Confidentiality Professional competence (skills required for work with audit software, professional competence of employees) Strength of the user and provider interaction (contacts) High work intensity (communication, behaviour, speech, actions) y1 y2 Endogenic factors of oligopoly Time Experienced employees y3 Audit technology (know-how) y4 Communication y5 Material facilities Performance of special (complex) audit engagements x7 Reliability Extent of tailoring of the service for individual needs of the user (wording of wishes, mood for involvement, knowledge about the duration of the process) c2 x8 Service accessibility (location, sufficient number of employees, attention to the customer’s businesses) c3 x9 Customer’s involvement c4 x10 x11 x12 z1 z2 z3 z4 z5 z6 Recommendations do not get obsolete (are given directly to the managing personnel) Innovative knowledge is shared together with the methods of adaptation, therefore they are faster put into practice The feedback enables correction of knowledge, putting thereof into practice (experience). Competitive advantage due to more effective work methods employed Application of customer loyalty instruments Personnel management Pricing solutions Application of strategy for non-acceptance of business risky customers Application of reputation/brand management instruments c1 c5 c6 c7 Proper monitoring of audit quality Development of the audit report that is supported by sufficient and appropriate audit evidence in compliance with the applicable independence requirements Acceptance and continuance of relationship with the customer Assignment of engagement teams, ensuring the collective capabilities and competence to perform the engagement and issue an audit report Direction, supervision and performance of the audit engagement in accordance with professional standards and regulatory and legal requirements Consultation, review and discussions about work performed (3) How should the fair competition related oligopoly problem be solved? Only the organisation that is able to adapt to the external environment can survive and function successfully (Bernatonyte, D.& Z. Simanaviciene, et al., 2007). Burinskiene, M. & V. Rudzkiene (2007) confirmed, that for the identification of target market, to which the business strategy will be directed, one should know the features, needs and opinions of the users in order to define the coherent homogenous groups. In an oligopoly, each company knows that its profits depend on actions of other firms. This gives rise to the "Prisoners’ dilemma". Game theory is the study of how people behave in strategic situations (i.e. when they must consider the effect of other people’s responses to their own actions). The following hypotheses were raised: Ho – current structure of audit market could present systematic business risk and alternative H1. 55 questionnaires were sent to audit enterprises, 21 of which are suitable for processing. In the questionnaires the respondents marked the strength of the interrelation between the service characteristics and resources as well as the strength of competences in the 5 point scale, where 1 means that the influence is possible and 5 – the influence is strong. 90 ISSN 1822-6515 EKONOMIKA IR VADYBA: 2011. 16 ISSN 1822-6515 ECONOMICS AND MANAGEMENT: 2011. 16 2 18 3 3 95 3 46 3 8 0 35 1 34 1 3 70 39 5 72 66 6 6 6 9 5 7 65 50 4 91 77 8 9 7 2 8 5 90 44 4 92 67 7 1 7 4 6 7 73 44 1 66 85 8 2 6 1 7 3 74 39 9 74 51 7 2 7 5 5 9 68 z1 z2 z3 z4 z5 z6 43 1 90 48 8 9 6 8 6 7 69 42 9 80 56 7 8 6 5 7 8 72 35 3 61 48 6 9 4 9 5 8 68 46 1 69 91 6 4 8 1 7 7 79 37 6 67 50 8 6 5 7 5 4 62 41 7 76 54 9 1 5 5 6 2 79 45 4 84 71 8 5 7 6 5 0 88 2 92 1 5 27 4 18 5 6 2 45 1 44 6 5 17 y1 y2 y3 y4 y5 c1 c2 c3 c4 c5 c6 c7 2 73 2 9 3 3 7 4 31 6 4 10 3 6 6 3 4 5 34 2 3 20 3 8 0 4 0 1 37 0 4 1 90 44 3 4 7 7 7 0 89 6 9 6 2 6 1 61 7 7 7 8 7 2 7 94 71 8 5 9 6 7 5 95 1 0 0 7 6 6 8 66 9 1 9 0 8 1 9 94 62 6 7 8 4 5 6 93 8 0 7 3 7 3 67 8 2 9 2 7 4 9 03 60 7 0 6 3 7 8 65 6 3 7 8 7 2 87 5 6 6 4 8 6 8 42 36 3 7 5 4 3 7 68 5 4 5 6 6 8 39 7 4 7 7 5 7 6 57 x1 x 2 x 3 x4 x5 x 6 x 7 x8 x9 x 10 x 1 1 x1 2 72 7 2 7 2 7 2 73 7 3 7 2 7 2 72 7 3 7 3 7 2 8 70 72 7 2 7 2 7 2 72 7 2 7 2 7 2 72 7 2 7 2 7 2 8 61 59 5 9 5 9 5 9 59 5 9 5 9 5 9 59 5 9 5 9 5 9 7 10 77 7 7 7 6 7 7 76 7 6 7 7 7 6 77 7 6 7 6 7 7 9 18 63 6 3 6 3 6 3 63 6 3 6 3 6 3 63 6 3 6 3 6 3 7 57 70 7 0 7 0 7 0 70 7 0 7 0 7 0 70 7 0 7 0 7 0 8 41 76 7 6 7 6 7 6 76 7 6 7 6 7 6 76 7 6 7 6 7 6 9 14 4 89 4 8 9 4 8 9 48 9 4 89 4 8 9 4 8 9 48 9 4 89 4 8 9 4 8 9 48 9 5 8 70 Figure 3. Survey results Various mathematical models are applied to define these groups. Application of quality analysis methods is a valuable measure enabling specialists and planners to apply the proposed solutions by taking account of their specific features and peculiarities.The following methods were used to process the research data: expert research – for the identification of factor importance – correlation method, Spirmen criteria (SP) – for the confirmation of the interdependence of exogenic and endogenic factors, confirmation of hypotheses - Kolmogorov-Smirnov criteria (hereinafter - K-S). The notional (significant)factors and the directions of their interactions were received by using the level of significance α=0,05 (Table 3.): Table 3. Interdependence of exogenic and endogenic factors of oligopoly Y1 ↑ Z1 ↑ Y2 ↑ ↑ Y3 ↑ ↑ Z2 Z3 Z4 ↑ Z5 C2 ↑ C3 ↑ C4 ↑ C5 ↑ X1 ↓ ↑ X2 ↓ X3 X4 ↑ ↑ R9=84 ↑ Y4 ↑ Y5 ↑ C1 ↑ Z6 ↑ R10=78 ↓ X5 ↑ R11=89 ↑ R12=95 ↑ X6 X9 ↑ X12 ↑ ↑ ↑ ↓R13=39 ↑ R1=90 ↓ ↓ R3=48 ↑ R4=91 ↑ R5=50 ↑ R7=49 ↑ R8=81 ↑ C6 ↑ C7 ↑ ↑ ↑ R2=84 R6=85 ↑the same relation direction ↓opposite relation direction R – significant systematic oligopoly business risks (number and their score) As we can see in Table 3, on the basis of the responses of researched enterprises the action directions of oligopolic competition factors were identified following the sign of the number value of correlation coefficient. When the sign is negative – factors influence each other in opposite directions, when it is positive – with the increase of influenced factor, the influencing factor also increases. Ho – current structure of audit market factors could present systematic business risk is not thru and author’s agree with alternative H1. If the factors of this group come closer to the ones that duplicate each other and the correlation of all other factors match the significance level α=0,01, therefore, they will not be used for the composition of competitive policy business risks model. 91 ISSN 1822-6515 EKONOMIKA IR VADYBA: 2011. 16 ISSN 1822-6515 ECONOMICS AND MANAGEMENT: 2011. 16 (2) How to increase the dynamism of the audit market and to provide conditions for the small and medium enterprises (SME) to be more actively involved in the audit market segment of big enterprises? Bernatonyte, D. & Simanaviciene, Z. et al. (2007) accept, that Lithuania is a small open market, thus its economy largely depends on foreign trade. SME play the main role in Lithuanian foreign trade. The opinion of the article authors is that it is necessary to manage oligopoly business risks following this sequence according to their score. Using SP significance level α=0,05 we can see influence of significant exogenic (x3y3, x4y4, x5y1, x5y2, x9y5) and endogenic (c1z1, c7z1, c3z2, c4z2, c5z2, c7z3, c3z4, c4z40) factors group of oligopoly, as business risks: Table 4.. Significant exogenic and endogenic systematic business risks of oligopoly Significant exogenic systematic business risks of oligopoly (X factors group) Factors Score Business risks group x3y3 84 R9 - Knowledge, abilities and demonstration (training of others) allow to improve audit technology x4-y4 78 R10 - Audit service is the service of high intensity and adjustment, provided through communication x5-y1 89 R11 - The experience is received by longer work x5-y2 95 R12 - Specialized experienced employees retain high quality and intensity x9-y5 39 R13 - The more client is involved the less resources are necessary for an audit company Significant endogenic systematic business risks of oligopoly (C factors group) Factors Score Business risks group c1-z1 90 R1 - Special competence allows to accept those clients who are too complicated for other audit enterprises c7-z1 84 R2 - The more consultations inside audit groups the more effective is the work c3-z2 48 c4-z2 91 c5-z2 50 c7-z3 85 c3-z4 49 c4-z4 81 R3 - The longer the auditor and the client communicate, the weaker is independence R4 - Very dangerous long term relation regulated by the LR audit law as the liability of independence for assurance tasks (it is necessary to change the auditor) R5 - Using collective abilities meets client expectations better, perceiving it as an additional service value and a guarantee of loyalty R6 - The whole of collective abilities and competences increases by the appropriate recruitment of staff R7 - Assurance of independence by recruiting new auditor always causes the effect of price raise for audited organisation because the work of the previous auditor needs to be reviewed R8 - Usually the price of the first audit is higher than the one of the following audits As one can see from the table, the scores given by experts range from 39 to 95, that will be used for the formation of the business risk competitive policy model formation. Significant exogenic and endogenic factors (business risks) of oligopoly of audit enterprises was designed to verify H1. Preconditions business risks management measures adaptation: seeking for fair competition every audit company should understand the fact of oligopoly and its impact as well as to perceive identified business risks and to be able to prepare suitable responses for them according to score. Conclusions By summarising the results the authors answer the questions raised in the article: (1) Authors think that Lithuanian audit market is very close to the structure of oligopolic market. Following statistics, the four biggest companies in the audit sector (JSC „Deloite Lietuva“, JSC „Ernst & Young Baltic“, JSC „KPMG Baltics“, and JSC „PricewaterhouseCoopers“) have a control over 22, 7 % of market. If the economy sector contains four major companies that control more than 40 % of production, there is a threat that all oligopolists will make an agreement among them and will quote larger than market prices, thus forming the cartel. 92 ISSN 1822-6515 EKONOMIKA IR VADYBA: 2011. 16 ISSN 1822-6515 ECONOMICS AND MANAGEMENT: 2011. 16 (2) The opinion of the article authors is that it is necessary to manage oligopoly business risks following this sequence according to their importance (expert opinion) (See Table 4.): R12-95, R4-91, R190, R11-89, R6-85, R2-84, R9 -84, R8-81, R10-78, R5-50, R7-49, R3-48, R13-39 scores. If score is high (100 / 3), score from 67 to 100, audit company should prepare and apply for emergency measures, for average business risks - (score 33-66) – apply management plan in the near future. (3) In an oligopoly, each company knows that its profits depend on actions of other firms. This gives rise to the "Prisoners’ dilemma". 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