Applying Situational Awareness in
the Control Room
Curt Williamson
Manager-Pipeline Control
Williams Midstream
© 2012 The Williams Companies, Inc. All rights reserved.
Applying Situational Awareness in the
Control Room
© 2012 The Williams Companies, Inc. All rights reserved.
2012 WMB Template | January 1, 2012
2
Applying Situational Awareness in the
Control Room
> A control center is basically a Situational Awareness Cell
> Massive amount of data is transformed into useful information for the
controller
> Each control center console provides controllers with adequate information to
maintain awareness of the operations of their pipeline facilities
> Controller must have confidence in the tools that maintain their awareness
> SCADA system reliability
> Alarming
> Controllers’ knowledge of the physical assets for which they are responsible
> Control Room Situational Awareness is usually stratified or layered
> Controller’s SA is typically at the tactical level
> Control center leadership’s SA usually grows to strategic level
© 2012 The Williams Companies, Inc. All rights reserved.
2012 WMB Template | January 1, 2012
3
Applying Situational Awareness in the
Control Room
> Control Room Environment
> Distractions
> Acoustics
> Lighting
> Console Configuration and Displays
> Control Room Management Rule is Mostly Focused on Situational
Awareness
> Controller Roles & Responsibilities
> Adequate Information
> Fatigue Mitigation
> Operating Experience
> Training
© 2012 The Williams Companies, Inc. All rights reserved.
2012 WMB Template | January 1, 2012
4
Applying Situational Awareness in the
Control Room
> OODA Loop
> Observe: Collect data or information
> Orient: Analysis of information to form the current perspective
> Decide: Course of action determined based on that perspective
> Act: Engaging or playing out the course(s) of action decided upon
Observe
Act
Orient
Decide
© 2012 The Williams Companies, Inc. All rights reserved.
2012 WMB Template | January 1, 2012
5
Applying Situational Awareness in the
Control Room
Questions?
© 2012 The Williams Companies, Inc. All rights reserved.
2012 WMB Template | January 1, 2012
6