No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
POSITIVES
Staff and consistancy of care
Accessible Parking
Choice of surgeries, Boots + Springhall
Continuity, being able to see same Dr each time
Convenient to where I live
Friendly and polite atmosphere
Good Dr's
Boots branch convenient location for work
Very good
Always seen within a reasonable time
Helpful
A lot better service than my old Dr's
Dedicated and caring partners
Very good but prefer Boots branch
Being able to see my own Dr (not always possible)
Helpful receptionist
I like that they have done there best and my condition referred for appropriate treatment
Choice of surgeries, Boots + Springhall for appt is excellent
Good Dr's
Location + being able to speak to receptionist is very helpful
staff
Convenient area
Friendly understanding Dr's and nurses
Been coming since childhood days, location
It is very close to where I live
Dr Cleasby + telephone appointments
Dr Cleasby is a very good Dr - understanding
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
Dr Cleasby
Nice and clean
Polite Dr's, trustworthy
Spacious + no nonsense
Convenient
The staff and Dr's
Staff seem efficient and friendly
All the help they give me. Thank you
The Dr's
Boots Branch
Parking
Very efficient
Some of the Dr's are very good
That I can go to Boots branch
Helpful staff
Happy friendly service
Everybody at the practice is very helpful
This surgery is very good fantastic
Very helpful
My problem is always solved
The service
The best thing I like is when I phone for an emergency appt. I get seen the same day
The helpful staff
It is around the corner
Reception staff are friendly
Warm welcome
Friendly staff
Nearby, love Dr Cleasby, always helpful friendly and deals with treatment
Its convenient from my home
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
Local to me
Helpful, Tracy is great
FAB
The staff and Dr's are caring + helpful
Confidence in care/convenient location
Friendly helpful Staff
Quick appt
Good friendly GP's and reception staff
Dr's and reception staff
A feeling that I am more than a number, Informative diagnosis, linked pharmacy, parking, Practice Preventative Programme
Friendly, helpful
Staff, friendly and helpful
Dr Alderson
Really good surgery
The clinical staff
The amount of Dr's available
Phone always answered and not an 0845 no.
It’s a good practice
Everybody at the practice is very helpful
Very good centre
I am happy with SPR
A few Dr's in this practice are very good
Local to me
Some staff make you feel that they are doing you a favour but Julie Ogrady is lovely
Friendly Dr's
The touch screen self sign in
Call back service
Near home convenient
Very helpful from where I am
86
87
Problems get sorted
Happy people