VERIFONE TAXI SOLUTIONS AGREEMENT This Taxi Solutions Agreement (“Agreement”) is made and entered into as of ___ __________ 2014 (the “Effective Date”) by and between the following parties: Customer: VeriFone: VeriFone (U.K.) Limited Symphony House 7 Cowley Business Park, High Street, Cowley, Uxbridge UB8 2AD Attention: Legal Department VeriFone shall provide the taxi solutions (“Solutions”) set forth in the schedules attached hereto and incorporated herein by this reference (“Schedules”) to the taxis and other for–hire vehicles owned, managed and/or operated by or on behalf of Customer (each, a “Vehicle” and, collectively, the “Vehicles”), which provision of Solutions shall be governed by this Agreement, including, without limitation, the Schedules and the General Terms and Conditions attached hereto and incorporated herein by this reference (“Terms and Conditions”). This Agreement shall remain in effect for an initial term of three (3) years from the Effective Date (“Initial Term”). Thereafter, this Agreement shall automatically renew for successive two- (2-) year periods (each, a “Renewal Term” and, collectively with the Initial Term, the “Term”) unless either party gives the other party written notice of its intent not to renew at least sixty (60) days prior to the expiration of the Initial Term or any Renewal Term. Notwithstanding the foregoing, this Agreement may be terminated prior to its expiration as provided herein. IN WITNESS WHEREOF, each party hereto has caused this Agreement to be executed by an authorized representative as of the Effective Date. CUSTOMER: By: SIGNED BY SECURE RETAIL LTD ON BEHALF OF VERIFONE: By: Name: Title: VeriFone Initials _____ Name: Title: 1 Customer Initials _____ GENERAL TERMS AND CONDITIONS SECTION 1. ENTIRE AGREEMENT installing, repairing, maintaining, and removing VeriFone Equipment at the reasonable request of VeriFone and at no cost to VeriFone. If Customer intends to sell or otherwise transfer ownership or right of use of any Vehicle to any other party, prior to consummating any such sale or transfer, Customer shall notify VeriFone of such pending sale or transfer, remove the applicable VeriFone Equipment in and/or on such Vehicle and immediately return such removed VeriFone Equipment to VeriFone. If such removed VeriFone Equipment is damaged when received by VeriFone, or if Customer fails to notify VeriFone as required by the previous sentence and VeriFone is unable to obtain the VeriFone Equipment contained in such Vehicle or such VeriFone Equipment is damaged when VeriFone does obtain such VeriFone Equipment, then, in either case, Customer shall pay VeriFone, upon demand, VeriFone’s then-current replacement costs for such VeriFone Equipment. This Agreement, consisting of the cover page, these Terms and Conditions and the Schedules is the final, complete and exclusive agreement between the parties relating to the subject matter hereof and supersedes all prior or contemporaneous proposals, understandings, representations, warranties, promises and other communications, whether oral or written, relating to such subject matter hereof. Any term or condition in any other document furnished by Customer at any time which is in any way inconsistent with or in addition to the terms and conditions set forth in this Agreement is hereby expressly rejected and VeriFone’s acceptance of any offer of Customer is expressly made in reliance on Customer’s assent to all of the terms and conditions hereof. SECTION 2. PAYMENT C. EARLY TERMINATION FEE. If this Agreement is terminated prior to the expiration of the Term, or VeriFone Equipment otherwise must be removed from any Vehicle prior to the expiration of the Term, Customer shall pay to VeriFone, and VeriFone shall be entitled to receive, upon demand, an early termination fee calculated as follows: (i) termination or removal during the first year of the Term, £250 per Vehicle from which VeriFone Equipment is removed; (ii) termination or removal during the second year of the Term, £100 per Vehicle from which VeriFone Equipment is removed; and (iii) termination or removal during the third year of the Term, £50 per Vehicle from which VeriFone Equipment is removed. Notwithstanding the foregoing, Customer will not be charged a fee to remove any VeriFone Equipment if such VeriFone Equipment is being removed from a Vehicle for the purpose of placing it in a replacement Vehicle. Customer and VeriFone shall pay the amounts due another as set forth herein. The fees payable by Customer to VeriFone hereunder do not include any value added, excise, sales, use or other taxes and therefore are subject to increase in the amount of any such taxes (excluding any tax on VeriFone’s net income) that VeriFone may be required to collect or pay as a result thereof. All amounts invoiced to Customer shall be debited from Customer’s designated bank account by electronic funds transfer within fifteen (15) days of the applicable invoice. Any amount which is not paid by Customer when such debit is attempted shall bear a late fee at the rate of eighteen percent (18%) per annum or the maximum rate permitted by applicable law, whichever is less, until such amount is successfully collected. If Customer fails to pay any amount when due, or if for any other reason VeriFone is not satisfied with the creditworthiness of Customer, then, in addition to (and without prejudice of) any other rights and remedies available to VeriFone at law, in equity, under contract (including without limitation, this Agreement), or otherwise, VeriFone shall be entitled to withhold the provision of any Solutions until Customer reestablishes its creditworthiness to VeriFone’s reasonable satisfaction. VeriFone shall have the right, upon two (2) business days’ notice, to inspect and make copies of Customer’s transaction records and all other documents and materials in Customer’s possession or control with respect to the subject matter hereof to confirm Customer’s compliance with the terms and conditions of this Agreement. C. DAMAGE. Customer shall notify VeriFone within twenty-four (24) hours of becoming aware of any VeriFone Equipment that is damaged or is not functioning properly. If Customer, or any driver or customer of Customer, damages any VeriFone Equipment beyond economical repair, Customer shall pay VeriFone, upon demand, VeriFone’s then-current replacement costs for such VeriFone Equipment. SECTION 4. CONFIDENTIAL INFORMATION. As used herein, “Confidential Information” shall mean any and all information received by a party hereto from the other party hereto (whether received directly or indirectly), on or after the Effective Date, in connection with this Agreement (including without limitation, any idea, trade secret, finding, research, data, specification, process, technique, algorithm, architecture, know-how, invention, design, manufacturing, plan, drawing, sketch, product schematic, document, manual, report, study, photograph, sample, program, source code, object code, prototype, customer list, price list, pricing methods, product description, business plan, business concept, marketing plan, financial information, work in process, and the terms of this Agreement), whether such information is in oral, written, graphic, or electronic form, and any other information which the receiving party knows or reasonably should know is confidential, proprietary, or trade secret information of the disclosing party, or the nature of which is such that it would generally be considered confidential in the industry in which the disclosing party does business. A party receiving Confidential Information pursuant to this Agreement shall: (i) disclose such Confidential Information to only those directors, officers and employees of such party (collectively “Representatives”) whose duties justify their need to know such information and who have been clearly informed of their obligation to maintain the confidential, proprietary, and/or trade secret status of such Confidential Information; and (ii) use such Confidential Information only for the purposes set forth in this Agreement and not for any purpose detrimental to the disclosing party. In any event, a receiving party and its Representatives shall treat the Confidential Information they receive hereunder as strictly confidential and shall use the same care to prevent disclosure of such information as each uses with respect to its own confidential and/or, proprietary information, which shall not be less than the care a reasonable person would use under similar circumstances. A receiving party shall not copy any Confidential Information of the disclosing party without the express prior written consent of the disclosing party, and all Confidential Information of the disclosing party (and copies thereof) shall be returned promptly to the disclosing party upon request. A receiving party shall ensure that its Representatives comply with the provisions of this Section and shall be liable for any breach of this SECTION 3. VERIFONE EQUIPMENT A. OWNERSHIP. Customer acknowledges and agrees that any VeriFone equipment comprising or used to provide the Solutions (“VeriFone Equipment”) is and shall remain the sole property of VeriFone and contains proprietary electronics, software and technical information of VeriFone or its licensor(s) (collectively, “Proprietary Materials”). Customer further acknowledges and agrees that ownership of all patents, copyrights, mask work rights, trademarks, trade names and other intellectual property rights relating to or residing in the VeriFone Equipment and the Proprietary Materials is and shall remain with VeriFone. Customer shall not reverse engineer, decompile, disassemble, translate, copy, modify, alter, or otherwise change any VeriFone Equipment, or part thereof, without the prior express written consent of VeriFone, and Customer shall promptly notify VeriFone of any actual or threatened misappropriation or infringement of VeriFone’s proprietary rights that comes to Customer’s attention. Furthermore, the VeriFone Equipment shall at all times remain the property of VeriFone. Upon expiration or termination of this Agreement for any reason, Customer shall, within ten (10) days following such termination or expiration, make available to VeriFone any and all of its Vehicles in order for the VeriFone Equipment in or on such Vehicles to be removed by VeriFone. Customer will provide VeriFone with the Vehicle identifier and any other reasonable information requested by VeriFone relating to any and all Vehicles in or on which VeriFone Equipment is installed pursuant to this Agreement. B. ACCESS. Customer shall allow VeriFone access to any Vehicle during business hours for installation, repair, maintenance, and removal of VeriFone Equipment, including, without limitation, to change out or repair any content contained on any VeriFone Equipment. Customer shall produce and make available any Vehicle promptly upon request by VeriFone for any such purpose, but in any event, during a period of time not to exceed two (2) business days following such request. Customer shall cooperate and provide assistance to VeriFone in VeriFone Initials _____ 2 Customer Initials _____ Section resulting from the act or omission of any of its Representatives. Notwithstanding the foregoing, information disclosed to a receiving party shall not be deemed to be Confidential Information if: (a) the receiving party establishes that, at the time of its receipt of the information, the information was already known to the receiving party without obligation to keep it confidential, as evidenced by written documentation in the receiving party’s possession; (b) the receiving party establishes that the information was received by it in good faith from a third party lawfully in possession of such information with no obligation upon such third party to keep such information confidential; or (c) the receiving party establishes that the information was publicly known at the time of receipt by the receiving party or that the information has become publicly known other than by a breach of this Agreement or other action by the receiving party. SECTION 6. DEFAULT AND TERMINATION A. TERMINATION FOR BREACH. If a party fails to perform any of its material obligations hereunder and such failure continues for a period of thirty (30) days after receipt of written notice from the nonbreaching party, the non-breaching party shall have the right to terminate this Agreement immediately by providing written notice to the non-breaching party. B. TERMINATION FOR INSOLVENCY. A party may immediately terminate this Agreement by providing written notice to the other party in the event that such other party files or has filed against it or consents to the filing of any petition under any bankruptcy or insolvency law of any jurisdiction, makes an assignment for the benefit of its creditors, or consents to the appointment of a custodian, receiver, or similar official for any substantial part of its property. SECTION 5. WARRANTY DISCLAIMERS; LIMITATION OF LIABILITY A. DISCLAIMER OF WARRANTIES. EXCEPT AS EXPRESSLY SET FORTH IN THE SCHEDULES HERETO, THE VERIFONE EQUIPMENT IS BEING PROVIDED TO CUSTOMER ON AN “AS IS” BASIS WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. C. TERMINATION BY VERIFONE. In the event that VeriFone determines that the Solutions provided hereunder are no longer viable, VeriFone may, in its sole discretion, terminate this Agreement by providing ninety (90) days’ written notice thereof to Customer. SECTION 7. INDEMNIFICATION Customer shall be liable for and indemnify and hold harmless VeriFone (including without limitation, VeriFone’s officers, directors, shareholders, Affiliates (as defined below), employees, agents, representatives, and subcontractors) from any and all claims, lawsuits, damages, actions, and judgments that may arise or be asserted in connection with: (i) any accident or incident involving any of Customer’s Vehicles regardless of fault (except if solely as a result of defective VeriFone Equipment); and (ii) third-party claims resulting from Customer’s breach of this Agreement. For purposes of this Agreement, “Affiliates” means any entity, existing now or in the future, owning or owned by, either directly or indirectly, or controlling, controlled by or under common control with either party, and their directors, officers, and employees B. LIMITATION OF LIABILITY. NOTWITHSTANDING ANYTHING SET FORTH HEREIN TO THE CONTRARY: (i) VERIFONE’S AGGREGATE LIABILITY IN CONNECTION WITH THIS AGREEMENT, THE SOLUTIONS, AND ANY VERIFONE EQUIPMENT, REGARDLESS OF THE FORM OF ACTION GIVING RISE TO SUCH LIABILITY (WHETHER IN CONTRACT, TORT, OR OTHERWISE), SHALL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER UNDER THIS AGREEMENT DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE FIRST OCCURRENCE OF THE INCIDENT UNDERLYING VERIFONE’S LIABILITY; (ii) VERIFONE SHALL NOT BE LIABLE FOR ANY EXEMPLARY, SPECIAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, OR INCIDENTAL DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION, LOST PROFITS), EVEN IF VERIFONE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (iii) VERIFONE SHALL NOT BE LIABLE FOR ANY CLAIMS OF THIRD PARTIES RELATING TO THE SOLUTIONS OR THE VERIFONE EQUIPMENT, AND CUSTOMER SHALL DEFEND VERIFONE FROM, AND INDEMNIFY AND HOLD VERIFONE HARMLESS AGAINST, ALL SUCH CLAIMS. THE LIMITATIONS ON VERIFONE’S LIABILITY SET FORTH IN CLAUSES (i) AND (iii) OF THIS SECTION 5.B SHALL NOT APPLY TO LIABILITY FOR DEATH, PERSONAL INJURY OF A PHYSICAL NATURE OR DAMAGE TO TANGIBLE PROPERTY CAUSED BY VERIFONE’S NEGLIGENCE OR INTENTIONAL MISCONDUCT. THE FOREGOING STATES THE ENTIRE LIABILITY OF VERIFONE WITH REGARD TO THIS AGREEMENT, THE SOLUTIONS AND THE VERIFONE EQUIPMENT. THE LIMITATIONS OF LIABILITY CONTAINED IN THIS AGREEMENT (INCLUDING WITHOUT LIMITATION, IN SECTION 5.C BELOW) ARE A FUNDAMENTAL PART OF THE BASIS OF VERIFONE’S BARGAIN HEREUNDER AND VERIFONE WOULD NOT ENTER INTO THIS AGREEMENT ABSENT SUCH LIMITATIONS. SECTION 8. REPRESENTATIONS & WARRANTIES Customer represents and warrants that: (i) it is authorized to enter into this Agreement; (ii) it does not currently have an existing agreement in force and effect with any other party (a) pursuant to which Customer receives any solution similar to the Solution(s) contemplated by this Agreement, or (b) that would otherwise conflict with any term or condition of this Agreement, or (c) that would prevent Customer from entering into this Agreement or performing (either in whole or in part) hereunder; and (iii) throughout the Term, Customer shall comply with all applicable laws, rules, regulations, codes, ordinances, and orders of governmental authorities (whether, local, state, or federal) now in effect or hereafter promulgated. SECTION 9. NON-COMPETE Throughout the Term and for a period of one (1) year thereafter, Customer shall not, directly or indirectly, engage in competition with VeriFone or any VeriFone Affiliate in the business of providing electronic payment systems to any taxi or similar vehicle, including without limitation, the Vehicles. SECTION 10. GENERAL C. CUSTOMER ACKNOWLEDGES AND AGREES THAT THE INSTALLATION OF CERTAIN VERIFONE EQUIPMENT MAY NECESSITATE DRILLING INTO THE EXTERIOR OR INTERIOR OF CUSTOMER’S VEHICLES AND THE FOLLOWING SENTENCE AND SETS FORTH VERIFONE’S SOLE OBLIGATION AND LIABILITY WITH RESPECT TO REMOVAL OF SUCH VERIFONE EQUIPMENT EITHER DURING THE TERM OF THIS AGREEMENT OR THEREAFTER. VERIFONE SHALL AT ITS COST: (i) REMOVE THE APPLICABLE VERIFONE EQUIPMENT; AND (ii) PLUG OR OTHERWISE COVER, WITH SILICONE OR OTHER SIMILAR SUBSTANCE, ANY HOLES MADE BY VERIFONE DURING ITS INSTALLATION AND/OR REMOVAL OF THE APPLICABLE VERIFONE EQUIPMENT. VeriFone Initials _____ Any modification, amendment, supplement or other change to this Agreement must be in writing and signed by duly authorized representatives of VeriFone and Customer. This Agreement shall for all purposes be governed by and interpreted in accordance with the laws of England. Each party hereto irrevocably submits to the exclusive jurisdiction of the courts of England with respect to any matter arising hereunder or related hereto. No right or obligation of Customer under this Agreement shall be assigned, delegated or otherwise transferred, whether by agreement, operation of law or otherwise, without the prior express written consent of VeriFone, and any attempt to assign, delegate or otherwise transfer any of Customer’s rights or obligations hereunder, without such consent, shall be void. VeriFone may assign, in whole or in part, any of its rights or obligations under this Agreement to any of its Affiliates at any time and in its sole discretion. Subject to the foregoing two sentences, this Agreement shall bind and inure to the benefit of the permitted successors and assigns of Customer and VeriFone. Notwithstanding anything to the contrary herein, VeriFone 3 Customer Initials _____ may engage subcontractors to perform any of its obligations under this Agreement. The failure of either party to insist upon strict performance of any provision of this Agreement, or to exercise any right provided for herein, shall not be deemed to be a waiver for the future of such provision or right, and no waiver of any provision or right shall affect the right of the waiving party to enforce any other provision or right herein; any and all waivers must be in writing. VeriFone shall not be responsible for any failure to fulfill its obligations hereunder due to causes beyond its reasonable control, including without limitation, acts or omissions of government or military authority, acts of God, acts of terrorism, shortages of materials, transportation delays, fires, floods, labor disturbances, riots, and wars. Notwithstanding anything to the contrary contained in this Agreement, Sections 1, 3, 4, 5, 7, 8, 9 and 10 of these Terms and Conditions shall survive any expiration or termination of this Agreement. Any notice required hereunder shall be in writing and shall be delivered in person or by recognized overnight courier, sent by fax, or mailed by certified U.S. mail, return receipt requested, all postage or other applicable charges pre-paid, and addressed as set forth on the cover page or to such other address as shall be provided from time to time by one party to the other party in accordance with this paragraph. Any such notice shall be effective upon receipt or refusal of receipt if delivered in person, by courier, or via certified U.S. mail, or, if delivered by fax, at the time of successful transmission, as evidenced by a transmission confirmation page printed by the fax machine use to send the applicable notice. Customer shall duly execute, deliver, and cause to be executed and delivered, and all papers, certificates, instruments, notices and/or other documents that may be necessary to perfect or evidence the rights and benefits of VeriFone hereunder and the rights and benefits intended to be granted to VeriFone by Customer under this Agreement. END OF SCHEDULE VeriFone Initials _____ 4 Customer Initials _____ PAYMENT SYSTEM SCHEDULE A. EXCLUSIVITY Customer hereby grants to VeriFone the exclusive right to: (i) use the interior space of any Vehicles for the purpose of attaching VeriFone Equipment used for the processing of credit card, debit card or other electronic payment transactions (“Payment Systems”); and (ii) to provide Payment Systems in any of the Vehicles. Customer agrees not to enter into any agreement, either directly or indirectly (e.g., through any of its Affiliates), that permits any party (other than VeriFone) to, directly or indirectly, provide any payment system, method or equipment or otherwise process payments in any of the Vehicles. B. DEPLOYMENT On receipt of the Payment System Customer will not be liable for Monthly Minimum (as defined below) until the month following deployment of the Payment System. By way of example, if a Payment System is deployed on the 15 th day of a month, the Monthly Minimum requirement with respect to such Payment System will not commence until the 1 st day of the following month. C. PAYMENT SYSTEM USAGE Customer shall utilize the Payment System in the following manner: (i) Customer will utilize its best efforts to ensure that the Vehicle in which the Payment System is installed accepts payment card and other electronic payment methods supported by the Payment System as and when requested by the passenger of the Vehicle; (ii) Customer and the driver of each Vehicle shall not discriminate or encourage their passengers to pay in cash or via any other payment system rather than utilizing the Payment System (iii) Customer and the driver of each Vehicle shall ensure that the Payment System is visible to the passenger at all times; and (iv) upon request by VeriFone, Customer shall participate in any testing required to ensure that the Payment System is visible to the passengers and that the Payment System is functioning properly in the Vehicles. Customer shall obtain a signature on all magnetic stripe payment card transactions regardless of value. If a charge back is received on a transaction and Customer is unable to produce the signed receipt as and when requested by VeriFone, any payment made to Customer related thereto may be reversed by VeriFone. A passenger can dispute the transaction up to five hundred forty (540) days from the date of the transaction. Customer shall utilize the Installed Payment Systems (as defined below) to process a number of electronic payment transactions each calendar month that generate Customer Surcharges (as defined below) with an aggregate value of no less than the Monthly Minimum (as defined below). In the event that Customer fails to meet the Monthly Minimum for any given calendar month, the difference between the Monthly Minimum and the aggregate Passenger Surcharges generated during such month will be direct debited plus VAT from Customer’s designated bank account within 15 days of the applicable invoice. As used herein, (i) “Installed Payment Systems” means (A) each Payment System that is installed in a Vehicle and (B) each Payment System that is not installed in a Vehicle but for which the applicable Installation Period has expired; and (ii) “Monthly Minimum” means the product of (X) the total number of Installed Payment Systems multiplied by (Y) £15. By way of example, if in a given calendar month (e.g. March) the aggregate Passenger Surcharges assessed and collected by Customer is, on average, £20 per Vehicle, Customer would not owe any additional monies to VeriFone. However, if the aggregate Passenger Surcharges assessed and collected by Customer for such month is, on average, £13 per Vehicle, Customer would be direct debited the deficit of £2 plus VAT per Vehicle. D. PASSENGER SURCHARGE For each and every transaction processed using the Payment System, Customer shall charge each passenger utilizing the Payment System a surcharge equal to ten percent (10%) of the aggregate value of each such transaction (the “Customer Surcharge”). Customer acknowledges that this surcharge shall be paid over to and retained by VeriFone. By way of example, if the base fare for a taxi ride is £10, and the passenger elects to pay through the Payment System, the Payment System will charge the passenger £11.00, of which £10 will be sent by BACS transfer to Customer and £1.00 will be paid to and retained by VeriFone for its own account. E. PAYMENT TO CUSTOMER Payment by VeriFone to Customer’s drivers of the fares processed via the Payment System will be as follows: i. Fares collected on Monday or Tuesday: Processed on the following Wednesday; in Customer’s account on the following Friday. ii. Fares collected on Wednesday or Thursday: Processed on the following Friday; in Customer’s account on the following Tuesday. iii. Fares collected on Friday, Saturday or Sunday: Processed on the following Monday; in Customer’s account on the following Wednesday. VeriFone Initials _____ 5 Customer Initials _____ Payment to customer as set forth above is dependent on Customer’s completion and delivery to VeriFone of such forms as VeriFone may reasonably require to enable electronic funds transfer to Customer’s drivers. Customer acknowledges and agrees that it is not entitled to payment of all or any portion of the fares and gratuities processed via the Payment Systems . END OF SCHEDULE VeriFone Initials _____ 6 Customer Initials _____
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