Download and Installation
The Configurator Tool can be downloaded from www.RavenHelp.com under the
Software Updates section for Slingshot.
Users must have administrative rights on the computer being used to install and
run the Configurator Tool. The Configurator Tool is only compatible with Windows
based computers.
Connecting to a Field Hub
The Field Hub must be powered on with at least one cellular antenna connected
to the Cellular Antenna port on the Field Hub when provisioning the Field Hub for
cellular service.
There are two ways to connect to a Field Hub using a computer:
1. An Ethernet cable can be connected directly from the Field hub to the computer.
Do not use Ethernet to USB adapters as this typically does not work and is not
supported by Raven.
a. Power on the Field Hub, connect an Ethernet cable from the Field Hub to
the computer and run the Configurator Tool. The Configurator Tool will
automatically detect and connect to the Field Hub.
2. The Field Hub can be connected to the Configurator Tool via the Wi-Fi network,
if the Field Hub is Wi-Fi capable.
a. The Field Hub must be powered on with at least one cellular antenna
connected and one Wi-Fi antenna connected.
b. Using the computer’s Wireless internet adapter, connect to the Wi-Fi
network of the Field Hub. The password for the Wi-Fi network is printed
on the sticker on the Field Hub along with the SSID (Service Set Identifier)
commonly known as the Network Name.
c. After the Computer has been connected to the Wi-Fi network of the Field
Hub start the Configurator Tool and it will automatically connect to the
Field Hub.
Note: A USB cable is not supported for use with the Configurator Tool, nor is a
USB to Ethernet adapter (or any other adapter to Ethernet cable). Only the
two connection processes described above are supported.
Status
The Status of the connection between the Field Hub and the Configurator Tool will
appear in the lower left corner of the Configurator Tool and will display any
changes that are made.
Sample Statuses
Checking Slingshot for updates
Receiving configuration
This will appear when the Configurator Tool is first launched. The Configurator is
programmed to automatically connect to the Slingshot servers to download any
firmware or script updates for the Field Hub.
Checking Slingshot for updates
Update information received
This status will display when the updates have been downloaded from the
Slingshot Servers.
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Detecting Field Hub
Configurator is attempting to connect to the Field Hub.
Establishing Connection
Displays when the Configurator is connecting to the Field Hub.
Refreshing/Refreshed
The Configurator will display any live changes that may take place while it is
connected to the Field Hub.
Information Displayed
Model
The model number of the Field Hub (used for troubleshooting).
Firmware
The current firmware version of the Field Hub. A green check mark will display
when the firmware is up to date. A caution signal will display when firmware is not
current. The Configurator will automatically update the firmware if needed.
Script
The Script version of the Field Hub. The script version is dependent on where the
Field Hub is physically located in the world. All Field Hubs start with a generic
script and then are updated based on their location in the world. A green check
mark will display when the script is at the correct version or will display a caution
signal if not current or wrong. Configurator will automatically update the script if
needed.
APN
The Access Point Name (APN) is carrier specific, provided by the carrier, and is
required on all Field Hubs except those with Verizon 3G.
APN User
Some cellular carriers require a username to be entered when an APN is required.
The APN username is provided by the carrier.
APN Pass
Some cellular carriers require a password when a username is required. The APN
password is provided by the carrier.
Serial Port
Displays the current baud rate of the serial port of the Field Hub. Defaults to
115200 for RTK out-put from the serial connection of the Field Hub. Editable by
selecting the Change button on the right.
Wi-Fi SSID (Service Set Identifier)
The Common name of the Wi-Fi network that is broadcast from the Field Hub.
Editable by selecting the Change button.
Wi-Fi Pass
The password to access the Field Hub’s Wi-Fi network. Editable by selecting the
Change button.
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Wi-Fi Status
The Wi-Fi network of the Field Hub can be disabled or enabled.
WAN
The WAN (Wide Area Network) is the IP address that the Field Hub is using on the
cellular network. If no WAN IP is present the Field Hub may need to be activated
with a data plan or it needs to be provisioned.
Signal
The Signal strength is displayed as dBm (or decibel level) of the signal with -1dBm
being the best signal and -125dBm being worst/no signal. For the Provisioning
process to be successful the dBm level must be between -1dBm and -100dBm.
Network
Displays the cellular carrier.
Service
Displays the service type such as EVDO.A, 1xRTT, HSPA, HSPA+, 4G/LTE, etc.
RF
Displays the RF module hardware and firmware versions.
Phone
Displays the phone number associated with the Field Hub/SIM Card.
ESN/IMEI
Displays the Electronic Serial Number (ESN) or International Mobile Station
Equipment Identity (IMEI). This is the number that the cellular carrier uses to
attach the device to a cellular data plan. Also used for troubleshooting.
SIM
Displays the SIM card number. This number needs to match the SIM card number
that is activated on the cellular data plan.
PRL
Preferred Roaming List. Used in the cellular communication portion of the Field
Hub. Updated automatically as needed by the Slingshot network. This is not
displayed for the Field Hub 2.0.
Mode
The mode consists of Band and Roam options. To change the settings, select the
Change button to the right of the Mode.
Band
Choose from the following for Verizon (U.S. only) Field Hubs:
• All Bands (Automatic)
• North America
• North America 3G
• North America 4G
• World Mode
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Choose from the following for HSPA Field Hubs:
• All Bands (Automatic)
• Europe 3G
• North America 3G
• Europe 2G
• North America 2G
• GSM ALL
• Europe
• North America
• WCDMA ALL
• LTE ALL
Roam
Choose from the following for all Field Hubs:
• Roaming disabled
• Roaming enabled
Note: Be sure to consult with your cellular provider on possible extra charges
before enabling the roaming option.
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Example Connection Screens
Field Hub Wi-Fi (Verizon 3G)
Field Hub (HSPA)
Field Hub 2.0 Wi-Fi (Verizon)
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Provisioning with Configurator
When connected to a Slingshot Field Hub with the Configurator Tool the provision
process is very simple.
Field Hub (Verizon 3G)
1. Select the Provision button on the Configurator.
2. An activation window will appear as displayed below. Select Yes to continue
with the activation process.
3. The Configurator Tool will run the OTASP (Over-The-Air Service Provisioning)
process. During this process the Field Hub contacts the Verizon network to
confirm that the Field Hub is active in the Verizon system with a valid data plan.
The Field Hub also downloads any network settings needed, the phone number
of the data plan, etc.
4. When the OTASP process is complete, the Field Hub will reboot and disconnect
from the Configurator while it is rebooting. When the Field Hub has rebooted,
the Configurator will automatically reconnect. Make sure a WAN and a Phone
number appear in the Configurator Tool window. Once this information has
populated in the Configurator Tool window, disconnect the Field Hub from the
computer and cycle power to the Field Hub. This will cause the Field Hub to run
one final automatic update. After the final automatic update is complete the
Field Hub will again reboot itself. It is now ready to be used.
Field Hub (HSPA)
1. Select the Provision button on the Configurator.
2. The Change APN window will appear as displayed below. Enter the APN for the
carrier being used, as well as the Username and Password, if applicable, then
select OK.
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Note: Some carriers require a username and password. This information will be
provided by the carrier. Be sure to check what information is needed from
the carrier to activate the Field Hub.
Note: If the SIM card being used is locked by a PIN code, it will need to be
disabled. PIN locked SIM cards are not compatible with Slingshot Field
Hubs as there is no way to enter a PIN code to unlock the SIM card.
3. The Configurator will set the APN information. Once that process is complete,
Configurator will let the user know that the changes will take affect after a
reboot (power cycle) of the Field Hub. Select OK then cycle power to the Field
Hub.
4. After the Field Hub has rebooted, Configurator will automatically reconnect to
the Field Hub. Make sure a WAN and a Phone number appear in the
Configurator Tool window. Once this information has populated in the
Configurator Tool window, disconnect the Field Hub from the computer and
cycle power to the Field Hub. This will cause the Field Hub to run one final
automatic update. After the final automatic update is complete, the Field Hub
will again reboot itself. It is now ready to be used.
Field Hub 2.0 (Verizon)
The Field Hub 2.0 does not require an APN to be manually entered because it will
self-provision from the SIM card installed. If the Field Hub will not connect to the
internet, an APN will need to be manually entered as described below.
1. Select the Provision button on the Configurator.
2. Enter the APN, username (if applicable), and password (if applicable) the select
OK.
Note: Consult with the cellular carrier if you are unsure if a username and/or
password is required.
3. A window will appear telling the user that the changes will take affect after a
reboot. Select OK then cycle power to the Field Hub.
4. After the Field Hub has rebooted, Configurator will automatically reconnect to
the Field Hub. Make sure a WAN and a Phone number appear in the
Configurator Tool window. Once this information has populated in the
Configurator Tool window, disconnect the Field Hub from the computer and
cycle power to the Field Hub. This will cause the Field Hub to run one final
automatic update. After the final automatic update is complete, the Field Hub
will again reboot itself. It is now ready to be used.
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