TECHNICALMANUALS
Seatpost is not rising
Add cable tension by unthreading the barrel
adjuster on the remote till you see the post
creep up slowly. Then thread the barrel
adjuster back in till the function of the post is
correct. Refer to step 20 in the Highline
Owner’s Manual for this procedure. Be careful
not to unthread the barrel adjuster entirely as
you may cause damage to the cable.
Remove the post from the bike and inspect
the actuator. If the actuator is not clocked
properly or is moving, the post may fail to
function correctly. Make sure to follow the
“Actuator Alignment Procedure” which will
detail the proper method of clocking the
actuator correctly.
Check the cable and housing for kinks or
bends that may cause the cable to bind.
Severe kinks make require you to replace the
cable and housing in order to get the post to
function properly. Refer to the “Cable
Replacement” Manual for this procedure.
If you are still experiencing issues, bring the
post to your local Crankbrothers dealer to
have the cartridge inspected for defects. If the
cartridge needs to be replaced, refer to the
“Cartridge Replacement” manual.
Check the cable and housing for kinks or
bends that may cause the cable to bind.
Severe kinks make require you to replace the
cable and housing in order to get the post to
function properly. Refer to the “Cable
Replacement” Manual for this procedure.
If you are still experiencing issues, bring the
post to your local Crankbrothers dealer to
have the cartridge inspected for defects. If the
cartridge needs to be replaced, refer to the
“Cartridge Replacement” manual.
Seatpost is not dropping
Add cable tension by unthreading the barrel
adjuster incrementally until you can compress
the post with the lever actuated. Refer to step
20 in the Highline Owner’s Manual for this
procedure. Be careful not to unthread the
barrel adjuster entirely as you may cause
damage to the cable.
Remove the post from the bike and inspect
the actuator. If the actuator is not clocked
properly or is moving, the post may fail to
function correctly. Make sure to follow the
“Actuator Alignment Procedure” which will
detail the proper method of clocking the
actuator correctly.
1/3
Seatpost is not locking in position
Check the cable and housing for kinks or
bends that may cause the cable to bind.
Severe kinks make require you to replace the
cable and housing in order to get the post to
function properly. Refer to the “Cable
Replacement” Manual for this procedure.
Inspect lever for excessive friction. If the lever
is not moving freely, apply 1 drop of chain oil
to each side of the lever cam. Activate several
times to allow oil to penetrate. The lever
should move freely without obstruction.
If you are still experiencing issues, bring the
post to your local Crankbrothers dealer to
have the cartridge inspected for defects. If the
cartridge needs to be replaced, refer to the
“Cartridge Replacement” manual.
Remove the post from the bike and inspect
the actuator. See if the actuator is not clocked
properly and the alignment indicator is not
lined up with the arrow on the base cap.
Follow the “Actuator Alignment Procedure”
which will detail the proper method of clocking
the actuator correctly.
The post may need internal lubrication,
perform recommended 150-175 hour
maintenance. Refer to maintenance manual for
this procedure.
If you are still experiencing issues, bring the
post to your local Crankbrothers dealer to
have the cartridge inspected for defects. If the
cartridge needs to be replaced, refer to the
“Cartridge Replacement” manual.
Thread the barrel adjuster in all the way, then
loosen the cable crimp screw on the lever and
pull the cable through to remove all the slack.
Secure the cable crimp screw once again and
remove any additional slack in the cable with
the barrel adjuster on the lever.
Inspect lever for excessive friction. If the lever
is not moving freely, apply 1 drop of chain oil
to each side of the lever cam. Activate several
times to allow oil to penetrate. The lever
should move freely without obstruction.
Seatpost is rising slowly
Check the cable tension and make sure there
is no slack. Refer to step 20 in the Highline
Owner’s Manual for this procedure.
Slack in cable
Add cable tension by unthreading the barrel
adjuster till the slack in the cable is removed.
Refer to step 20 in the Highline Owner’s
Manual for this procedure. Be careful not to
unthread the barrel adjuster entirely as you
may cause damage to the cable.
2/3
Saddle Slips in clamp
3/3