They are a single point of entry where you can access job seekerseeker
directed services and programs free of charge.
work2future provides you with the tools to enhance your chances
of returning to the workforce through:



Job search and skill readiness workshops
One--on
One
on--One Career Coaching, and
Online or Occupational Trainings (based on eligibility).
work2future is not a temporary employment agency.
work2future is not the Unemployment Insurance (UI) office.
For UI info please go to:
p
g
p y
or call 1-800-300-5616
http://www.edd.ca.gov/unemployment/
work2future is a comprehensive federally funded
Workforce Investment Act (WIA) Program
“employment preparation” program. Similar programs
are available throughout the United States.
To locate services in your area, go to:
www.servicelocator.org
g
Or just pick up the phone and dial 1-877-US-2JOBS
or 1
1-877-872-5627
877 872 5627 for direct assistance!
 San Jose
 Gilroy
 Morgan Hill
 Campbell
 Los Gatos
 Monte Sereno
 Saratoga
g
 Los Altos Hills
Plus…all the unincorporated areas of
SANTA CLARA COUNTY
work2future One-Stop
One Stop Center - San Jose
1601 Foxworthy Ave.
San Jose, CA 95118
Hours: Monday - Friday: 8 am - 5 pm
Main Phone Number: (408) 794-1100
work2future One-Stop
One Stop Center - Campbell
2450 South Bascom Ave.
Campbell, CA 95008
Hours: Monday - Friday: 8 am - 5 pm
Main Phone Number: (408) 369-3606
work2future One-Stop Center - Gilroy
7800 Arroyo Circle, Ste. A
Gilroy, CA 95020
Hours: Monday - Friday: 8 am - 5 pm
Main Phone Number: (408) 846-1480
work2future Satellite Center
Morgan Hill Friendly Inn
17666 Crest Ave.
Morgan Hill
Hill, CA 95037
Hours: Monday - Friday: 8:30 am - 5pm
Main Phone Number: (408) 782-6503
work2future Partner Affiliate Center
Center for Training and Careers (CTC)
724 Story Road # 10
San Jose, CA 95122
Hours: Monday - Friday: 8 am - 5 pm
Main Phone Number: (408) 993-0837
work2future Youth Training Center
2072 Lucretia Ave.
San Jose, CA 95122
Hours: Monday - Friday: 8 am - 5 pm
Main Phone Number: (408) 794-1234
work2future Business Services Center
5730 Chambertin Drive, San Jose, CA 95118
Hours: Monday - Friday: 8 am - 5 pm / Main Phone Number: (408) 794-1200
 Adult & Dislocated Job Seeker Services
Byy accessing
g our services,, work2future clients,, will have
the opportunity to…
 Know their skills (Identify and market talents)
 Develop their skills (Obtain or update current must-have
skills)
 Get the best job possible with their skills! (Be above the
competition)
TALENT COACH
work2future
k2f t
provides
id jjob
b seekers
k
th
the
assistance of knowledgeable Talent
Coaches to help motivated customers
navigate and take advantage of the
services in our One-Stop centers.
Talent coaches are available by appointment (San Jose) or by
walk-ins (Campbell, Gilroy and Morgan Hill).
TALENT COACH
When you meet with a Talent Coach you will be provided with:
 One-on-one Career Coaching
 Review of Initial Assessment Scores & Referrals to Skills/Aptitudes
Assessments such as WorkKeys & ONET Interest Profiler
 Development of Individual Employment Plan (IEP),
(IEP) which identifies your
background, barriers and goals for employment.
 Information on basic skill upgrades, In-house and On-line educational
resources such as Ed2Go and Metrix Learning
 Registration
R i t ti
t available
to
il bl monthly
thl Workshops
W k h
 Occupational Skills Training (based on eligibility)
 Assistance with Supportive Services (based on eligibility)
 Referrals to Community Resources or Partners (if needed)
TALENT MARKETING AREA (TMA)
Once you meet with a Talent Coach, they may provide you with a TMA Privilege
Card that will allow you to access:
 Job Search Computers with Internet Access: (2-hour use limit when
customers are waiting)
 Job Search Equipment: Fax, copier, and telephone access to call
employers
 Current Job Listings: posted by work2future Business Services staff
• Check
h k each
h One-Stop for
f Talent
l
Marketing
k i
Area
hours of operation.
• Please read the Talent Marketing Area Code of
C d
Conduct
ffor compliance.
li
JOB REFERRALS
work2future provides its customers with various types of job referrals:
 S
Specialized
i li d recruitment
it
t events:
t Offered
Off d to
t work2future
k2f t
customers meeting employers’ job qualifications and WorkKeys
Assessment levels. Ask a Talent Coach how to qualify for these
openings.
openings
 Job Fairs: Strategically scheduled throughout the year for
work2future customers to connect with hiring employers.
 Email Alerts: allow work2future customers to learn about current
job openings from participating employers. Some postings are
eligible for On-The-Job training funds which can make work2future
job seekers more competitive.
JOB READINESS & COMPUTER TRAINING WORKSHOPS
Don’t feel you have all the necessary tools to tackle an effective job search?
work2future workshops provide you with the knowledge to become an effective job
candidate. Sign
g up
p with a Talent Coach for available workshops.
p Some examples
p
are:
 Identifying Transferable Skills
 Resume Development
 Resume Critique
 Interview Techniques
 Total
T t l Tool
T l Box
B
 Resume
R
and
d Online
O li Application
A li ti Lab
L b
 Web 2.0 Networking
 Business Writing
 Build a Career Around your Skills
 Internet Job Search
 Emotional Intelligence
 Pro Career Action Team for Professionals
 Introduction, Intermediate and Advanced  One-on-One Resume Critique (by
appointment only and scheduled in San
Word, Excel, PowerPoint, Access and
Q i k Books
Quick
B k
J
Jose
att the
th ffrontt d
desk)
k)
* Not all workshops are located at each One-Stop. Please check monthly calendar for availability.
Workshop Catalog
Our workshop catalog includes workshop
includes workshop descriptions, length of class and bio’ss from the class and bio
from the
talented instructors we have here at
have here at work2future!
Workshop Registration
work2future offers a wide variety of job readiness and skill upgrade workshops Our
readiness and skill upgrade workshops. Our workshop schedules are released on the 15th of the month (unless the 15th falls on a weekend or holiday; in which case it will be released the following business day). You may register for workshops in person with a Talent Coach or online using our ITRAIN website to register
website to register. To register online go to: https://www.itsji.net/v2/pub/ and click on the link titled, “Becoming a New Client”. From there it is a simple process of creating a client account and selecting the workshops that best meet your training needs!
that best meet your training needs! OCCUPATIONAL SKILLS TRAINING
If you are interested in receiving assistance with funding for training, the Talent Coaches will
evaluate what requisites you need to meet in order to start the process of attending approved
training through work2future. Note: Training funding is not an entitlement, approval is determined
on a case by case basis.
You will be provided with a Training Checklist Referral that tells you of all the requirements for
training according to your specific situation. Ask a Talent Coach about:




•
Labor Market Information – www.labormarketinfo.edd.ca.gov . Allows you to research the
occupation or occupations that have the highest demand in today’s job market.
Completing workshops or assessments – Obtain the National Career Readiness Certificate
(through completing WorkKeys Assessment) that indicates the level of knowledge and aptitude
for a specific career.
C
Career
E
Exploration
l
ti
and
d Pl
Planning
i
- Research
R
h the
th careers ffor which
hi h your skills
kill and
d aptitudes
tit d
are a great match and plan how to start your new training.
work2future Local Training Provider List: Research which institutions offer the training you
desire. Note: In order to obtain training funds from work2future, you can only attend training at
a school that has a contract with work2future.
work2future
Customers who do not live in work2future’s service delivery areas will not be able to obtain occupational skills
training funding from work2future. Those customers will need to request funding from their local
one-stop. To locate services in your area, go to: www.servicelocator.org
COHORT TRAINING
Unlike individual participants in our Occupational Skills Training programs, Cohort Training
participants begin and complete their program as a group of work2future customers, rather
than as individuals. This creates better opportunities for peer support and networking during the
learning process and job searches.
These programs are aimed at experienced workers seeking to advance their skills. In order to maximize
customer success, interested participants should register for and attend pre-enrollment
orientations for the specific program they’re interested in.
Some available Cohort Trainings are:
Financial Accounting and Bookkeeping
Project Management
Business Administration
Human Resources Management
B i
Business Analysis
A l i
S
Supply Chain, Operations and Logistics
l Ch i O
ti
d L i ti
Current providers are UC Santa Cruz Extension, San Jose State University College of International and Extended Studies,
and the Workforce Institute a Division of the San Jose Evergreen Community College District.
Ask
A k a Talent
T l t Coach
C
h about
b t the
th requirements
i
t and
d availability
il bilit for
f Cohort
C h t Training
T i i through
th
h work2future.
k2f t
For more information you may also go to http://cohortspring2012.eventbrite.com
CALIFORNIA TRAINING BENEFITS ((CTB)) INFORMATION
The EDD’s California Training Benefits (CTB) Program allows eligible (eligibility
is on a case-by-case basis) Unemployment Insurance (UI) claimants to
receive UI benefits while attending an approved training program, this is
known as a Training Extension (TE) Claim.
If you are ready to apply and become qualified to receive Unemployment Insurance
(UI) Benefits, notify the Employment Development Department (EDD) that you are
interested in training before your 16th week of unemployment.
 The CTB program does not cover any educational or training related expenses such as
tuition, fees, book, supplies, or transportation.
 If your training is authorized and verifiable by one of the following state or federal
programs, EDD will approve your CTB participation if you meet all other UI criteria:
Workforce Investment Act (WIA); Employment Training Panel (ETP); Trade Adjustment Act
(TAA) and the California Work Opportunity and Responsibility to Kids (CalWORKs)
(TAA),
1-800-300-5616
PARTNER SERVICES
work2future has partnered with community agencies in an effort to bring their assistance to
meet our customers needs. Current partners include:

Employment Development Department (EDD) Workforce Services – Campbell, Gilroy

Veterans Employment Services – Campbell, Gilroy

Trade Adjustment Assistance (TAA): For dislocated workers who lost their jobs due to
their company moving to another country – Campbell

Migrant & Seasonal Farm Workers Program: For agricultural workers – Gilroy

Peninsula Family Services: for clients over 50 years of age – San Jose, Campbell and Gilroy

Council on Aging
g g Silicon Valley:
y for clients over 50 yyears of age
g – San Jose,, Campbell,
p
, Gilroyy

Silicon Valley Independent Living Center: For clients needing special living assistance - Gilroy

Project Hired: For people with disabilities – San Jose

Project Sentinel: Assistance with Housing issues – Gilroy
For information on our Partners dates and times of availability at our one-stops, please call:
San Jose: 408-794-1100 / Campbell: 408-369-3606 / Gilroy: 408-846-1480
work2future
k2f t
also
l offers
ff
ttraining
i i ffor youth
th th
thatt lilive iin our
service delivery area. There are a variety of programs
available. Please call (408) 794-1234 to talk to a Youth
Representative for more information.
 Year Round Youth Services Ages 18 ‐ 21
 Youth Employment Program (YEOP) Ages 15 ‐ 21  Green Cadre Ages 18 ‐
g
21
 San Jose Jobs Corps Ages 16 ‐ 24






Guidance and Counseling
Job Placement
Job Referrals Adult Mentoring
Leadership Development
d hi
l
Financial Education






Pre‐Employment Training
Occupational Skills Training
Supportive Services
Tutoring and Life Skills
Work Experience k
i
Volunteer Opportunities
Is starting a business or maintaining a
business your career goal?
work2future Business Services Center provides the tools and
resources that can help your business succeed in a global economy.
We will assist you in identifying your business needs and find
local resources through collaboration with more than 39 partners.
Our Programs & Services include:

Consultative Services – Providing entrepreneurs and business owners information and
resources to start and grow their business, e.g. business plans, tax credit information and
assistance.
Business Related Needs
 Employee Transition Assistance and Layoff
Consultations
 Job Descriptions Development
 Skills Assessment
 Retraining and Up-Grade Training Programs
Hiring / Recruitment Events




Applicant Screening and Matching
Recruitment Services and Facilities
Specialized Recruitments
Job Fairs
STAY UPUP-TO
TO--DATE WITH SOCIAL MEDIA
FEATURES:
• Up coming events
• News updates
• Employment
E l
t ti
tips
• work2future customer interaction
www.facebook.com/work2future
www.linkedin.com/company/work2future
www.twitter.com/work2future
p to become a work2future client:
If yyou are,, then follow these steps
STEP 1:
Submit completed forms at work2future Orientation or click link below for
packet (bring completed packet with you to your orientation):
http://www.work2future.biz/images/documents/CurrentOrientationPacket.pdf
p
g
p
STEP 2:
Verification of Right-to-Work Documents / Meet eligibility criteria
STEP 3:
Completion
p
of CalJOBS/Enrollment
/
Application
pp
/ Issue work2future Access
card / Review Center Rules (Code of Conduct) / 15-Minute Initial Skills
Assessment
STEP 4:
An Appointment
with a Talent Coach will be made for one-on-one coaching
pp
g
and development of your Individual Employment Plan (IEP)
Note: If you have any concerns or do not understand some of the
questions, please ask staff
To meet work2future eligibility requirements, ALL INDIVIDUALS NEED TO PROVIDE:

RIGHT TO WORK DOCUMENTATION
Proof of your right to work in the United States (original and unexpired documents), e.g. Drivers
License and Social Security card or U.S. Passport, Permanent Resident Card (see Lists of Acceptable
Documents from I-9 Guide)
You will also need to provide the following items, IF APPLICABLE:

SELECTIVE SERVICE STATUS
If you are a male born after January 1, 1960, work2future will need to confirm your registration with
the U.S.
U S Selective Service
Service.

DOCUMENTATION OF YOUR LAST DAY WORKED
Letter on company letterhead indicating last day worked or Applicant Statement if notice is unavailable.

DOCUMENTATION OF ELIGIBILITY/INELIGIBILITY
/
FOR UNEMPLOYMENT INSURANCE
BENEFITS
EDD Notice of Unemployment Insurance Award, and U.I. Continued Claim form (check stub) and Unlikely
to Return to Previous Occupation statement. Other documentation may be required based on nature of
dislocation.

VETERAN STATUS
If you would like to have a veteran service status, provide documentation from Department of Defense or
Veterans Affairs, such as DD-214 or Veterans Administration Letter.
Once you are enrolled in work2future you will
receive an Access Card or Badge that will be
scanned each time you visit us to sign up or
attend a workshop, see a Talent Coach, or to
keep track of any job search activity
activity.

You may use your badge as
identification at any of the
p centers.
work2future one-stop

If for a period of 90 days you do not
utilize any of our services, our
program’s customer management
system may exit you.
you Then,
Then you will
need to start the registration process
again.
g emails from work2future
Note: receiving
is not considered a job search activity.
All work2future
k2f t
clients
li t are provided
id d
with a Code of Conduct that they
need to follow in order to provide a
welcoming and business-appropriate
business appropriate
environment that will be optimal to
all of our job seekers and visitors.
Non-compliance with these
regulations may result in the
termination of services for those
specific
ifi iindividual(s).
di id l( )
Staff can provide you with a signed
copy
py of your
y
Code of Conduct
Agreement if requested.
We listen
to your comments and
li
d suggestions!
i

work2future has a COMMENT CARD system available to
continuously
ti
l help
h l us improve
i
our services
i
– see link
li k below
b l
http://www.work2future.biz/content/surveys
Please let us know how are we doing at any time during your visit,
visit
good or bad.
 Comment Card Kiosks and computers are located at each one-stop
center (please ask staff for locations)
 You may also receive work2future emails asking you to take our
customer satisfaction survey.

Please assist us in making work2future
f
a better
place for your job search needs!
Thank you for choosing Th
k
f
h i
work2future as your career as your career
resource. We wish you a successful job search journey!
www.work2future.biz