Career - Account Consultant

Avaloq Career - Corporate Graduate Program
Help us to shape the banking of tomorrow
The Avaloq Group is an internationally leading Fintech company. Avaloq is the only
independent provider for the financial industry to both develop and operate its own software.
Headquartered in Switzerland and with branches in the most demanding financial centers
worldwide, the company employs more than 2,200 highly qualified banking and IT specialists
and has a global customer base of more than 450 financial institutions.
Avaloq Sourcing Switzerland & Liechtenstein, is Switzerland’s leader in business process
and IT outsourcing for the financial industry. The company delivers everything from individual
business services to IT outsourcing and end-to-end banking solutions, from single modules to
full BPO.
Function
You will participate to our Corporate Graduate Program which will start in autumn 2016 and will
give you the opportunity to gain insight into our main business processes by rotating in various
divisions and departments. This allows you to have a full picture and an end-to-end view of our
business. During 18 months you will be guided by a mentor as well as by a tutor and various
teachers to ensure that you will get the relevant knowledge in a most professional way. In
addition to the on-the-job activities and rotations, the program also includes some education
modules. After the program you will start with the target position as Account Consultant and you
will handle the following tasks:
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Fulfil our mission in “Customer Success” to gain our customers satisfaction and loyalty; talking to
the clients to really understand their needs, visiting them, listening to them, understanding their
business, acknowledging their weak points and their needs in terms of solutions, services,
processes and organization
Interpret, analyze and understand customers needs, generating ideas, supplying the most
effective solution in terms of software, services and processes
Provide consultancy to customers in changing the bank organization and structure to answer to
Avaloq services and Avaloq Sourcing Master solution characteristics
Support the maintenance and the mission of an effective community of our customers
Support the evolution of the governance models of Avaloq Sourcing to manage the relationship
with clients
Support the maintenance and the evolution of the architecture of communication with our
customers
Qualifications
- Degree in Economics, Statistics, Mathematics or Physics
- Banking knowledge and financial services know how
- Strong communication skills, producing clear and effective documents and presentations
- Strategic thinking, conceptual modelling, analytical and problem solving abilities
- Leadership, high sense of responsibility and capacity to work both independently and as a team
player
- Client orientation and negotiation skills
- High motivation, result orientation, interest in self development and stress resistance
- Flexibility and openness for changes
- Fluency in English and Italian are required, any other Swiss language considered as a plus
With Avaloq you will have the chance to become familiar with all aspects of product
development and to gain wide knowledge of the field of banking. We offer a good working
atmosphere in an open and performance-oriented environment with opportunities for personal
further development. Subject, project and management tracks carry equal weight with us.
Interested? Join us today and help create the banking of tomorrow!
We are looking forward to receiving your online-application and will be happy to answer your
questions:
[email protected] | contact: Laurence Nydegger | phone: +41 58 806 60 57 |
https://www.avaloq.com/careers/jobs-at-swiss-bpo-centre/