Avaloq Career - Corporate Graduate Program Help us to shape the banking of tomorrow The Avaloq Group is an internationally leading Fintech company. Avaloq is the only independent provider for the financial industry to both develop and operate its own software. Headquartered in Switzerland and with branches in the most demanding financial centers worldwide, the company employs more than 2,200 highly qualified banking and IT specialists and has a global customer base of more than 450 financial institutions. Avaloq Sourcing Switzerland & Liechtenstein, is Switzerland’s leader in business process and IT outsourcing for the financial industry. The company delivers everything from individual business services to IT outsourcing and end-to-end banking solutions, from single modules to full BPO. Function You will participate to our Corporate Graduate Program which will start in autumn 2016 and will give you the opportunity to gain insight into our main business processes by rotating in various divisions and departments. This allows you to have a full picture and an end-to-end view of our business. During 18 months you will be guided by a mentor as well as by a tutor and various teachers to ensure that you will get the relevant knowledge in a most professional way. In addition to the on-the-job activities and rotations, the program also includes some education modules. After the program you will start with the target position as Account Consultant and you will handle the following tasks: - - Fulfil our mission in “Customer Success” to gain our customers satisfaction and loyalty; talking to the clients to really understand their needs, visiting them, listening to them, understanding their business, acknowledging their weak points and their needs in terms of solutions, services, processes and organization Interpret, analyze and understand customers needs, generating ideas, supplying the most effective solution in terms of software, services and processes Provide consultancy to customers in changing the bank organization and structure to answer to Avaloq services and Avaloq Sourcing Master solution characteristics Support the maintenance and the mission of an effective community of our customers Support the evolution of the governance models of Avaloq Sourcing to manage the relationship with clients Support the maintenance and the evolution of the architecture of communication with our customers Qualifications - Degree in Economics, Statistics, Mathematics or Physics - Banking knowledge and financial services know how - Strong communication skills, producing clear and effective documents and presentations - Strategic thinking, conceptual modelling, analytical and problem solving abilities - Leadership, high sense of responsibility and capacity to work both independently and as a team player - Client orientation and negotiation skills - High motivation, result orientation, interest in self development and stress resistance - Flexibility and openness for changes - Fluency in English and Italian are required, any other Swiss language considered as a plus With Avaloq you will have the chance to become familiar with all aspects of product development and to gain wide knowledge of the field of banking. We offer a good working atmosphere in an open and performance-oriented environment with opportunities for personal further development. Subject, project and management tracks carry equal weight with us. Interested? Join us today and help create the banking of tomorrow! We are looking forward to receiving your online-application and will be happy to answer your questions: [email protected] | contact: Laurence Nydegger | phone: +41 58 806 60 57 | https://www.avaloq.com/careers/jobs-at-swiss-bpo-centre/
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