CSM Logistics
Service Disruptions during the Olympic Games
The Games are nearly upon us and it is time to start preparing for them.
Unfortunately there will be an impact on collections and deliveries in and around
London. We will continue to offer a service for our clients in these areas. To help and
avoid as much disruption as possible we would like to advise you of the dates and how
you can assist us.
The following dates are set for the Olympics:
Torch Relay begins 19th May and finishes 26th July
Olympics start 27th July and finish 12th August
Paralympics start 29th August and finish 9th September
It will not just be East London that will be affected. Games venues also include Hyde
Park, Horse Guards Parade, Lord’s Cricket Ground, Earls Court, Wembley Stadium and
Greenwich Park.
Below are some steps which you might consider to minimise these disruptions:
 If you have multiple deliveries to the same address, try to send them out
together so that you only require one pick up.
 If you work or live in close proximity to a venue or Olympic Route, please contact
your CSM office as soon as you can so that we can make special arrangements.
 Post-pone non urgent deliveries until after the games, or in the brief period
between the Olympics & Paralympics.
 Encourage your staff to have personal deliveries delivered to home addresses
rather than your work address.
 Booking collections a day in advance will allow us to plan our routes better and
keep you more informed if there will be a delay or problem with your collection.
The earlier it is booked (even 2 or 3 days in advance if possible), the better the
chances we will be able to secure your collection or delivery.
 Flexible hours may also aid us in getting collections to you.
 Advise you customers and suppliers that there will be disruption beforehand and
please encourage your customers to order as early as they can.
UPDATES
Lockdown Venues
A Lockdown Venue is a secure Olympic site where, for security reasons, normal access is
strictly controlled. There are over 50 lockdown venues in London and other Olympic
venues; they include everything from the main Olympic stadium to hotels used by
officials.
Deliveries to these venues need to be screened by the nominated company (UPS) where
there will be additional charges. A security charge of £20 per parcel for x-ray as well as
£5 to deliver the parcel will be applied to these shipments.
Customers are advised to call their local CSM office if they are unsure about any of the
charges or procedures involved with delivering to lockdown venues.
Please see this link for a list of lockdown venues and dates:
http://dl.dropbox.com/u/62748334/2012-games-final-lockdown-venues.pdf
Please see link below for ‘Final Mile’ UPS charges:
http://newlogistics.ups.com/cdn/en-GB/whitepapers/final_mile_rate_card.pdf
Important Dates
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From Saturday 07 July: Reversal of traffic flow in Kingsway Tunnel (Aldwych).
Traffic through the tunnel will temporarily flow southbound only through this
link of the ORN which will be vital for assisting movement to and from the Media
Hub in Bloomsbury. The temporary reversal will be removed in mid August after
the Olympic Games, and is not required for the Paralympic Games
From Monday 16 July: The Games Family - athletes, officials and the world's
media - will begin to arrive in London in significant numbers, resulting in
increasing traffic, adding to congestion. As a result, the M4 Games Lane is due to
come into operation from 16 July
From Friday 20 July: The major, physical ORN build and implementation works,
including installation of barriers to simplify junctions, will begin overnight on 20
July and will take four days
From Monday 23 July: The Torch relay comes to London
From Tuesday 24 July: The designated standalone pedestrian crossings and
parking/loading bays along the ORN will be suspended and blocked off overnight
on 24 July
From Wednesday 25 July: The ORN and the Games Lanes will be in operation
and will be enforced from 0600hrs to 0000hrs daily
Friday 27 July: Opening Ceremony
UPS Collections
A change to the booking of Domestic Standard collections will come in to effect on the
15th July 2012. Collection requests for Domestic Standard shipments only must be
made by 12 noon (unless an earlier cut off time is currently in place) to receive a same
day collection. All requests made after 12 noon will be collected the following working
day.
Collections deferred to next day
Collection requests made after 12 noon (or
where earlier cut off times are in place).
Customers who only have UPS Domestic
Standard shipments in their collection
request.
Collections not impacted
Customers with a daily scheduled
collection.
Customers whose collection has any other
UPS service or a collection that has a
combination of UPS Standard and other
UPS services.
Overview of Games Venues
London
Central London (Hyde Park, Park Lane, The Mall & Whitehall)
Central London will be particularly busy during the summer, with some of its most iconic
locations and streets transformed into Games sporting and cultural venues. Tens of
thousands of spectators will be in the area to watch Beach Volleyball at Horse Guards
Parade, events on large screens at the London Live venue in Hyde Park and road events,
such as the Marathons and the Cycling Road Races.
Hyde Park
Roads around Hyde Park will be exceptionally busy throughout the Olympic Games as it
is the venue for Triathlon and Marathon Swimming and a large Live Site will be based
here.
Park Lane
Park Lane will be exceptionally busy throughout the Games as Games Family members
will be staying in hotels in the area. Park Lane also borders Hyde Park, a 2012 sports and
Live Site venue.
The Mall
Roads in the area will be subject to restrictions and closures throughout the Olympic
and Paralympic Games due to road events taking place. These are estimated to take
place between Saturday 28th July and Sunday 12th August.
Whitehall
Roads around Whitehall will be exceptionally busy from Saturday 28th July to Thursday
9th August when Horse Guards Parade hosts the Beach Volleyball. Other events are also
taking place nearby.
Wimbledon
Wimbledon will host Olympic Tennis from Saturday 28th July to Sunday 5th August. Roads
in the area will be busy from mid-morning to late evening on competition days.
Earl’s Court
Earl’s Court is the Olympic Volleyball venue. Roads in the area will be affected daily from
Saturday 28th July to Sunday 12th August, particularly in the morning and evening peaks.
St John’s Wood
Roads in and around St. John’s Wood will be affected by Olympic Archery events taking
place at Lord’s Cricket Ground from Friday 27th July to Friday 3rd August
Bloomsbury
The Olympic Media Transport Hub will be in Bloomsbury on Russell Square. Roads in the
area will be affected 24 hours a day from the start of July to mid-August.
Tottenham/Seven Sisters
Roads in and around Tottenham and Seven Sisters will be busy due to traffic using local
roads to avoid roads affected by Games traffic in other nearby areas.
Stratford
The Olympic Park is in Stratford. Roads in the area will be very busy from 6am to
midnight daily between Friday 27th July and Sunday 12th August, and Friday 29th August
and Sunday 9th September.
Greenwich Park
Greenwich Park is the venue for Equestrian events during the Olympic and Paralympic
Games. Roads in the area will be exceptionally busy throughout the Games.
North Greenwich
North Greenwich Area is the venue for the Gymnastics and Basketball events during the
Olympic and Paralympic Games. Roads in the area will be exceptionally busy throughout
the games.
Royal Victoria Dock
ExCeL is located in Royal Victoria Dock and will contain five arenas, hosting seven
Olympic sports and six Paralympic sports. Roads will be very busy in the area throughout
the games.
Woolwich Common
Olympic and Paralympic Shooting will take place at The Royal Artillery Barracks. Roads
will be busy from Saturday 28th July – Monday 6th August and Thursday 30th August –
Thursday 6th September.
Outside London
Surrey
Some roads in Surrey will be very busy and affected by the Olympic Road Cycling events
taking place on Saturday 28th, Sunday 29th, Tuesday 31st July and Wednesday 1st August
Weymouth & Portland
Roads in and around Weymouth and Portland will be affected by the games traffic going
to the Olympic and Paralympic Sailing events between 29th July – 11th August and 1st-6th
September.
Windsor & Eton
Roads around Slough, Maidenhead, Windsor and South Buckinghamshire will be
affected by games traffic accessing Eton Dorney from 28th July to 11th August and 21st
August to 2nd September
Heathrow
Roads in the area will be exceptionally busy as athletes, media, Games Family and
spectators arrive and depart at Heathrow Airport throughout the Olympic and
Paralympic Games.
Richmond Upon Thames
Roads in Richmond will be very busy Saturday 28th, Sunday 29th, Tuesday 31st July and
Wednesday 1st August due to the Olympic Road Cycling events taking place in the area.
Wembley
There are two Olympic venues in Wembley. Roads in the area will be busy from
Saturday 28th July to Sunday 12th August
Cheshunt & Waltham Cross
Roads around Cheshunt and Waltham Cross will be affected by Games traffic accessing
the Lee Valley White Water Centre from 29th July to 2nd August.
Wanstead & Redbridge
Roads in Wanstead and Redbridge will be busy as they are located close to the route
between the Olympic Park in Stratford and the Wembley venues and Lee Valley White
Water Centre in Cheshunt
Ilford
Roads in Ilford will be busy as they are located close to the route between the Olympic
Park in Stratford and the Wembley venues and Lee Valley White Water Centre in
Cheshunt
Leigh-on-Sea & Hadleigh
Roads around Hadleigh and Leigh-on-Sea will be affected by Games traffic accessing
Hadleigh Farm on 11th and 12th of August.
Sevenoaks
Road in and around Sevenoaks will be affected by Games traffic accessing Brands Hatch
for the Paralympic Road Cycling events between 5-8 September.
Airports
In addition to Heathrow, there will also be added congestion to all of the London
airports including Gatwick, Stansted, Luton and City Aiport.
Useful Links
www.getaheadofthegames.com/
www.getaheadofthegames.com/travelinaffectedareas/city/london-driving-androads.html
www.tfl.gov.uk/gettingaround/london2012/21677.aspx
www.tfl.gov.uk/gettingaround/london2012/21838.aspx
www.tfl.gov.uk/gettingaround/london2012/22910.aspx
www.tfl.gov.uk/assets/downloads/freight-top-tips.pdf
www.london2012.com/schedule-and-results/