Customer Profile - Sam Houston Electric Cooperative

StormGeo
Customer Profile
StormGeo Helps Rural Grid
Keep the Power On
Everything’s bigger in Texas. Sam Houston Electric Cooperative covers
6,000 square miles, and over this vast service area it deals with miles
per meter, not meters per mile as with more urban utilities. SHEC
relies on StormGeo to monitor the weather and, most importantly,
see exactly which part of its system is at risk to severe weather
events. This real-time surveillance occurs 24 hours a day, seven days a
week. StormGeo allows SHEC to better plan and utilize its resources.
Key Tools and Resources
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Alerts by mobile text messaging
Thunderstorm warnings
Emails with service area threats
Phone consultation with StormGeo meteorologists
Real-time weather maps via web
Prior to partnering with StormGeo, SHEC, like many budgetsensitive utilities, relied on generic Internet and TV weather
forecasts. According to Manager of Operations Charlie Palmer, “we
were basically in the dark.” Now, with highly customized weather
intelligence from StormGeo, SHEC knows where and when to allocate
scarce resources to quickly restore power if weather creates an outage.
This same hi-definition awareness also allows SHEC to avoid holding
crews when they know hyped up storms are not actually going to
impact their customers. Wherever they are on the grid.
SAM HOUSTON ELECTRIC COOPERATIVE
This thriving rural cooperative in east Texas was
founded in 1938, by a group of residents in Polk
County. Like other cooperatives around the country, its
members are owners and partners. The organization’s
goal is to provide and maintain quality electric service
at the lowest possible cost.
Electric cooperatives are leaders,
delivering power and light to 42 million
consumers in 47 states—more than 75
percent of the nation’s landmass
Today, Sam Houston Electric maintains 6,000
miles of line serving 70,000 members in parts of
10 counties.
ANGELINA
TRINITY
JAPSER
POLK
TYLER
SEVERE WEATHER FACT
WALKER
We are proactive rather than
being reactive. And all the
information is real time.
CHARLIE PALMER
Manager of Operations
©2016 StormGeo www.stormgeo.com (877) 792-3220 [email protected]
SAN JACINTO
Texas suffers more hail storm
damage each year than any
other state.
HARDIN
MONTGOMERY
LIBERTY