MABS is a national, free, confidential and independent service for people in debt
or in danger of getting into debt.
2017 Q1
Scheme 1
Special Account
Budget Negotiable
Information Only
Total
Q1
2016 Scheme Data
Special Account
Budget Negotiable
Information Only
Total
Q1
Q2
Q3
Q4
Total
74
4671
764
5509
74
4671
764
5509
Q2
Q3
116
4312
650
5078
142
4240
598
4980
Q4
114
4386
609
5109
Total
78
3978
643
4699
450
16916
2500
19866
MABS Helpline
The MABS Helpline went live in September 2007 and is staffed by Helpline Advisers who can assist you
deal with your debt problems. Advisers are available 9 a.m - 8 p.m. Monday to Friday on 076107 2000.
Outside these times, you can leave a message and an adviser will get back to you as soon as possible.
You can also contact the Helpline by e-mail: [email protected]
Helpline
Helpline Calls
Q1 2016
4556
Q2 2016
5016
Q3 2016 Q4 2016 Q1 2017
5326
5713
6054
Helpline Calls
7000
6000
5000
4000
3000
2000
1000
0
Q1 2016
1
Q2 2016
Q3 2016
Q4 2016
Q1 2017
MABS Clients are divided into 3 Categories:
Special Account - a bill paying and debt repayment facility operated through MABS in partnership with Credit Unions.
Budget Negotiable - MABS cases that require negotiation, but not the use of Special Account.
Information Only - MABS cases that do not require negotiation or the use of Special Account.
Queries should be directed to Michael Culloty Tel: 0761072020 / E-mail: [email protected]
Page 1 of 6 Data Correct as of 31/12/2016
MABS is a national, free, confidential and independent service for people in debt
or in danger of getting into debt.
New Client Age Analysis (Budget Negotiable & Special Account Clients Only)
New Clients Age Analysis
15-18
19-25
26-40
41-65
Over 65
Total
Q1
Q2
Q3
Q4
Total
6
185
1620
2732
202
4745
6
185
1620
2732
202
4745
Age Analysis New Clients 2017
3000
2500
2000
1500
1000
500
0
15-18
19-25
26-40
Q1
Q2
41-65
Q3
Over 65
Q4
New Client Gender Analysis (Budget Negotiable & Special Account Clients Only)
New Clients Gender Analysis
Female
Male
Q1
Q2
Q3
Q4
Total
2526
2219
2526
2219
Gender Analysis New Clients 2017
2550
2500
2450
2400
2350
2300
Female
2250
Male
2200
2150
2100
2050
Q1
Q2
Q3
Q4
Queries should be directed to Michael Culloty Tel: 0761072020 / E-mail: [email protected]
Page 2 of 6 Data Correct as of 31/12/2016
MABS is a national, free, confidential and independent service for people in debt
or in danger of getting into debt.
New Client Status Analysis (Budget Negotiable & Special Account Clients Only)
New Client Status Analysis
Couple
Couple with Children
Divorced
Divorced with Children
Married
Married with Children
Separated
Separated with Children
Single
Single with Children
Widowed
Widowed with Children
Unknown
Total
Q1
Q2
Q3
124
313
133
87
490
1035
268
591
905
547
99
52
101
4745
0
Q4
0
Total
0
124
313
133
87
490
1035
268
591
905
547
99
52
101
4745
Status Analysis New Clients 2017
1200
1000
800
600
400
200
0
Q1
Q2
Q3
Q4
Queries should be directed to Michael Culloty Tel: 0761072020 / E-mail: [email protected]
Page 3 of 6 Data Correct as of 31/12/2016
MABS is a national, free, confidential and independent service for people in debt
or in danger of getting into debt.
New Client Accomodation Analysis (Budget Negotiable & Special Account Clients Only)
New Client Accomodation Type
Direct Provision Centre
Homeless
Hostel
Mortgage
Other
Owned
Rented Local Authority
Rented Private
Residential
Shared Ownership
Sheltered Housing
Social Housing Scheme
Tenant Purchase
With Family/Friends
With Parents
Total
Q1
Q2
Q3
0
7
16
2418
219
245
639
793
2
30
16
64
8
96
192
4745
0
Q4
0
Total
0
0
7
16
2418
219
245
639
793
2
30
16
64
8
96
192
4745
Accomodation Analysis New Clients 2017
3000
2500
2000
1500
1000
500
0
Q1
Q2
Q3
Q4
Queries should be directed to Michael Culloty Tel: 0761072020 / E-mail: [email protected]
Page 4 of 6 Data Correct as of 31/12/2016
MABS is a national, free, confidential and independent service for people in debt
or in danger of getting into debt.
New Client Primary Income Analysis (Budget Negotiable & Special Account Clients Only)
New Client Primary Income
2017
Self Employed / Wage / Other / Maintenance
Social Welfare
Total
2117
2628
4745
Primary Income Analysis 2017
Self Employed / Wage / Other /
Maintenance
45%
Social Welfare
55%
New Client Debt Count (Budget Negotiable & Special Account Clients Only)
*Debts may not be recorded for all clients
Active Debt Types
Personal Loans with Financial Institutions
Utilities
Credit Card
Mortgage
Hire Purchase Loan
Money Lender
Overdraft
Rent
Catalogue
Fine
Sub Prime
Waste Charges
Q1
Q2
Q3
Q4
1154
570
580
1482
94
200
141
108
62
48
19
7
Queries should be directed to Michael Culloty Tel: 0761072020 / E-mail: [email protected]
Page 5 of 6 Data Correct as of 31/12/2016
MABS is a national, free, confidential and independent service for people in debt
or in danger of getting into debt.
Trendline New Clients (Budget Negotiable & Special Account Clients Only) / Helpline Calls
New Clients
2013 Q1
2013 Q2
2013 Q3
2013 Q4
2014 Q1
2014 Q2
2014 Q3
2014 Q4
2015 Q1
2015 Q2
2015 Q3
2015 Q4
2016 Q1
2016 Q2
2016 Q3
2016 Q4
2017 Q1
New Clients Helpline Calls
6754
6371
6483
5888
6016
5872
5124
4905
5782
5582
5281
5687
5021
5524
4328
4556
5625
5279
5203
4639
4823
4252
4339
4418
5078
4556
4980
5016
5109
5326
4699
5713
5509
6054
Trendline MABS New Clients/Helpline Calls
8000
7000
6000
5000
4000
3000
2000
1000
0
2013 2013 2013 2013 2014 2014 2014 2014 2015 2015 2015 2015 2016 2016 2016 2016 2017
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1
New Clients
Helpline Calls
Queries should be directed to Michael Culloty Tel: 0761072020 / E-mail: [email protected]
Page 6 of 6 Data Correct as of 31/12/2016