User Guide
Knowledge Fuels SafetySM
Revision 8.1.0
User Guide
© Copyright 2011 Aircraft Technical Publishers. All rights reserved. All original
®
authorship of ATP is protected under U.S. and foreign copyrights and is subject to
®
written license agreements between ATP and its subscribers.
No part of this publication may be reproduced, stored in a retrieval system or transmitted
in any form by any means, electronic, mechanical, photocopying, recording or otherwise,
without prior written permission of Aircraft Technical Publishers.
ATP, NavigatorV, ATP Navigator, ATP Maintenance Director, ATP University, Quick Find,
AskBob, LogIT and their respective logos, are among the registered trademarks or
trademarks of Aircraft Technical Publishers. All other trademarks are the property of the
respective owners.
Protected by the following U.S. Patents: 5,778,381; 5,987,474; 6,292,806.
ii
NavigatorV 8.1 User Guide
Welcome to the NavigatorV 8.1!
Thank you for choosing NavigatorV soft platform to serve your document viewing and
maintenance content management needs. This User guide has been prepared to get
new users easily familiarize themselves with NavigatorV.
To install for the first time, note whether your facility will be planning to view content
only on one computer or share viewing content among other computers. These
options describe the types of possible configurations to help plan your computer
installation:
o
Stand-Alone – All content is viewed and managed on one computer.
o
NavigatorV Network – Content is viewed on several computers but is
managed and viewed by only one computer. This involves multi-user licenses.
Choose the type of installation that is best for you and find the matching instructions
under the same label in this User Guide. It is highly recommended that all users
considering a Network setup read the NavigatorV Network Instructions – PreInstallation Guidelines section in its entirety.
Before installation, please read the information provided on the next three pages after
the Table of Contents. It will give guidance specifically on machine installations with
Recommended System Requirements, Installation Checklist, and Estimated Installation
Times. In addition, we have provided some information on What’s New in NavigatorV.
If you have any questions, please refer to the ATP Customer Care information on page
viii.
We hope that you find this guide helpful toward a pleasant transition experience to the
new NavigatorV.
Sincerely,
Aircraft Technical Publishers
NavigatorV 8.1 User Guide
iii
Table of Contents
Recommended System Requirements .................................viii
What’s New in NavigatorV 8.1............................................ix
NavigatorV Installation Checklist ........................................x
Estimated Installation Times..............................................x
Section 1 – Stand-Alone Instructions ...............................1
Installing for the First Time ...............................................1
Upgrading NavigatorV.......................................................8
Section 2 – NavigatorV Network Instructions ...................11
Pre-Installation Guidelines.................................................11
Roles in the NavigatorV Network .....................................11
NavigatorV Network Setup Options ..................................11
Server Installation.........................................................12
Proxy Server (Optional) .................................................13
Network Client to Content Host Connectivity .....................13
Windows User Permission ...............................................13
Installing for the First Time ...............................................14
Network Manager Installation .........................................14
Creating the Content Host ..............................................24
Creating/Editing Library User Accounts for Network Clients .25
Network Client Installation .............................................27
Upgrading NavigatorV.......................................................32
Section 3 – Starting NavigatorV........................................35
Desktop Shortcut .............................................................35
Library User Login for Network Users ..................................35
The Welcome Tab ............................................................36
NavigatorV Main Features..................................................38
NavigatorV Tabs ...........................................................38
The Menu Bar ...............................................................39
Section 4 – Finding Documents.........................................41
The My Library Tab ..........................................................41
The Search Tab ...............................................................43
Selecting Publications to Include in the Search ..................43
Narrowing the Search ....................................................44
Saving Your Search Criteria ............................................45
Running a Saved Search ................................................46
Search Results..............................................................46
Quick Find.......................................................................47
The What’s New Tab.........................................................48
Section 5 – Viewing Documents ........................................49
The Document Viewer.......................................................49
Finding a Keyword or Phrase within a Document ................50
Viewing the Previous or Next Document in Search Results...50
Increasing or Decreasing the Text Font Size......................50
Jumping Back from a Hyperlink .......................................51
iv
NavigatorV 8.1 User Guide
Adding a Document to LogIT...........................................51
Printing the Document ...................................................51
Viewing and Printing Figures (Images) .............................52
Navigating within a PDF Document ..................................53
Using the Adobe Reader Search Tool ................................55
LogIT .............................................................................56
Creating LogIT Folders ...................................................56
Other LogIT functions ....................................................58
Section 6 – Additional Content Features ...........................59
The AskBob Tab ..............................................................59
Registration..................................................................59
AskBob Pages ...............................................................59
The Forms Tab.................................................................60
The User Documents Folder ............................................62
Section 7 - Profile & Compliance .......................................63
Profile & Compliance Features ............................................63
View Tabs.....................................................................63
The Menu Bar ...............................................................63
Working in the Profile View ................................................68
Creating a Profile ...........................................................68
Editing the Profile ..........................................................70
Adding a New Component Row......................................70
Editing a Component Row ............................................70
Deleting Component Row(s) .........................................70
Copying Component Row(s)..........................................71
Moving Component Row(s) ...........................................71
Sorting Component Rows .............................................71
Editing the Profile Information ......................................72
Saving the Profile ..........................................................72
Exporting Profile Rows with Compliance Records into
Another File ...............................................................72
Creating an Exact Copy of a Profile...................................73
Printing the Profile .........................................................74
Exporting (Converting) the Profile to Another File Type .......74
Working in the Compliance View.........................................75
Entering Compliance Information.....................................75
Switching Between Compliance Types...............................75
Displaying the Compliance Record of a Component .............75
Auto-filling Compliance Sign-off Information ......................76
Viewing a Document ......................................................76
Adding More Information (DGAC Support) .........................76
Sorting the Compliance Record ........................................76
Filtering the Compliance Record.......................................76
Inserting a User-Defined Row (User Row) .........................78
Hiding/Un-hiding a Row ..................................................78
Cloning a Row ...............................................................78
Deleting a Row..............................................................78
NavigatorV 8.1 User Guide
v
Saving the File ..............................................................79
Printing Compliance Records ...........................................79
Exporting Compliance Records.........................................80
Adding a Company Logo in the Printouts ...........................80
Activating the Auto Backup................................................80
Profile Recovery...............................................................80
Importing Profile & Compliance Files ...................................81
Importing Navigator 3.6 Files ..........................................81
Importing Files Created from Other Applications ................82
Section 8 – Creating and Managing Parts Requests ..........83
Basic Parts request Work Flow ...........................................83
Overview to Parts and the Parts Dashboard .........................84
Using the Job & Parts Requests View................................85
Changing Parts Views ....................................................85
Setting up a Category, Job, and Parts Request .....................85
Adding Parts to a Parts Request from a Document ................88
Adding Parts to a Parts Request using the Parts Tab..............89
Changing the Status of a Parts Request...............................90
Receiving and Part Fulfillment ............................................90
Exporting Part Information to Other File Formats ..................91
Exporting to CSV...........................................................91
Exporting to XML...........................................................92
Copying and Merging Part Information ................................92
Printing a Parts Request ....................................................93
Using the Parts Dashboard ................................................94
Using the Quick Summary Reports...................................94
Searching for Vendors Using the AskBob Supplier Directory.94
Using Company Contacts...................................................95
Setting the Tree Automatic Refresh ....................................96
Backing Up or Restoring the Parts Database.........................96
Understanding the Fields in Parts .......................................97
Section 9 – Managing Libraries .........................................99
Product Registration .........................................................99
Adding a Library ...........................................................100
Renewing a Library........................................................101
Replacing a Library........................................................102
Changing Your Subscriber Number...................................103
Library Content Installation ...............................................104
Installing Library Content on the Hard Drive......................104
Removing Library Content from the Hard Drive..................106
Reinstalling Content ......................................................106
Managing Library User Accounts.........................................107
Adding a New User ........................................................109
Checking Active Users....................................................109
Inactivating an Active User .............................................110
Editing User Accounts After Adding a New Library ..............110
“Default” User for User Administrator ...............................110
vi
NavigatorV 8.1 User Guide
Section 10 –Managing Content Revisions..........................111
EZ Update Revisions .........................................................111
Downloading Updates via EZ Update ................................112
Running EZ Update On Demand ......................................114
Setting Up the EZ Update Scheduler ................................116
Disc Revisions..................................................................118
Updating from Disc ........................................................118
Tracking Revisions in NavigatorV ........................................120
Checking Status in the EZ Update Tab ..............................120
Checking Status in the Welcome Tab................................120
Section 11 – Enhancing Performance................................121
Document Search and Retrieval..........................................121
Associated Service Information .......................................121
Document Viewer Settings..............................................122
Cache Settings..............................................................122
History Settings ............................................................123
Profile & Compliance.........................................................123
Facility Information .......................................................123
Compliance Sign-off.......................................................124
Profile Central Source – Application Directory ....................124
Backup ........................................................................124
EZ Update.......................................................................125
Download Method..........................................................125
EZ Update Download Location .........................................126
Proxy Server Settings ....................................................126
Problem Reporting............................................................127
Section 12 – Troubleshooting ...........................................129
Troubleshooting ...............................................................129
Repair Tool......................................................................130
Uninstalling NavigatorV .....................................................132
NavigatorV 8.1 User Guide
vii
Recommended System Requirements
PLEASE READ CAREFULLY:
NavigatorV will run on computers that meet the recommended Microsoft Windows
system requirements provided they have a DVD drive. Systems may actually run with
lower grades of equipment (unless stated below as required) but are at the risk of the
user’s discretion and may compromise optimum performance.

*REQUIRED* Operating System on 32-bit: Windows XP (SP2), Windows Vista,
Windows 7, Server 2003 (SP1), or Server 2008

*REQUIRED* Operating System on 64-bit: Windows Vista, Windows 7, or
Server 2008

*REQUIRED* Disc Drive: DVD-ROM

Processor: Pentium 4 or later

System Memory: 1 GB

Free Storage: 10 GB (estimated for a medium sized library running EZ Update)

Internet Connection: DSL, cable, T1 or better

(Optional) Wireless: Suggested at 802.11g or above

Additional Software: Internet Explorer 7 or higher, Microsoft® .NET 3.5
(provided), Adobe® Reader® (*REQUIRED* for viewing PDF documents),
Microsoft® Word* and Microsoft Excel® (*REQUIRED* for NavigatorV Forms)
For technical assistance, please contact ATP Customer Care at the following numbers:
800.227.4610 (U.S. & Canada)
+01.415.330.9500 (Worldwide)
5:30 am to 5:00 pm (US Pacific Time)
or
email at [email protected]
______________
* The FAA forms provided with NavigatorV were created using Microsoft Word. ATP® supports
Microsoft Word only. If you do not have Microsoft Word, you can use Microsoft Word Viewer to
print the FAA forms and manually enter information (this application is free and can be
downloaded from Microsoft at www.microsoft.com/downloads). ATP recommends these two
options. Any other word processor is not supported by ATP.
Microsoft, .NET, Internet Explorer, Windows, Windows Server, Windows Vista, and Excel are
either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries.
Adobe and Reader are either registered trademarks or trademarks of Adobe Systems
Incorporated in the United States and/or other countries.
viii
NavigatorV 8.1 User Guide
What’s New in NavigatorV 8.1
o
Profile & Compliance record “Recur” field is now editable. You can now
mark any record as a recurring event or a one-time event by checking
or unchecking the Recur? field checkbox.
o
View Online function is now enabled for large documents.
o
Documents with no effective dates now listed with no Effective Dates.
o
Quick Find function improved for faster results. (Ref# NAV-2850, 3084)
o
Regulatory documents listed in the What’s New tab are now grouped by
publication type. (Ref# NAV-3083)
o
Profile & Compliance Compact Report not showing certificate information has
been corrected. (Ref# NAV-3088)
o
Intermediate EZ Update downloads now include available new and revised
Forms. (Ref# NAV-3139)
o
Disc dates shown in the EZ Update tab now match revision dates printed on
the DVDs. (Ref# NAV-3148)
NavigatorV 8.1 User Guide
ix
NavigatorV Installation Checklist
You will need the following in order to install NavigatorV:
Windows Administrator Privileges
Only users with Windows administrator privileges are
allowed to install NavigatorV
NavigatorV Product & Access Codes
This information can be found on the sticker inside
the NavigatorV disc box
NavigatorV Application Disc
Use the white Application Installation Disc to
install NavigatorV
NavigatorV Library Content Discs
NavigatorV comes with a complete set of
Maintenance and Regulatory discs for your
subscription
Estimated Installation Times
The estimated installation times are given below. Please be prepared to spend the
following amount of time:
Additional software installation:
o
Microsoft .NET = at least 3 minutes depending on the speed of the
computer
NavigatorV installation:
o
NavigatorV = 3 to 5 minutes
o
Regulatory content = may take up to 30 minutes
o
Maintenance content = varies by library
While you have the option to access publications from disc, it is highly
recommended that you install the complete library. This will make document
retrieval much faster and more convenient for you.
Installation takes quite a bit of time but is only a one-time effort. Once installation
is complete, you are assured of quick access to the most comprehensive and
highest quality collection of Regulatory and Maintenance documents available.
x
NavigatorV 8.1 User Guide
SECTION 1
Stand-Alone Instructions
Installing for the First Time
Please make sure that you have everything on the NavigatorV 8.1 Installation
Checklist (page x) before you begin.
Steps
1
Tips
Insert the white NavigatorV Application Installation disc into the
disc drive.
IF YOU DO NOT HAVE MICROSOFT .NET 3.5 ALREADY INSTALLED ON
YOUR COMPUTER, THE FOLLOWING MESSAGE APPEARS:
If autorun is turned
off, choose Run from
the Start menu, enter
D:\setup.exe, and
click OK (where D is
the disc drive letter).
(If this message appears, refer to step 2. Otherwise, skip to Step
3.)
2
Click Install to start the Microsoft .NET 3.5 installation.
Microsoft .NET 3.5
installation takes at
least 3 minutes
depending on the
speed of your
computer.
NavigatorV 8.1 User Guide
1
Section 1 – Stand-Alone Instructions
Steps
3
The NavigatorV installer checks for Adobe Reader.
IF YOU DO NOT HAVE ADOBE READER ALREADY INSTALLED ON YOUR
COMPUTER, THE FOLLOWING MESSAGE APPEARS:
Click OK.
Note:
Install the Adobe Reader after the NavigatorV installation. Refer
to the tips on the right side.
4
The License Agreement dialog box appears.
Please read the License Agreement carefully before using NavigatorV. If
you agree with the terms of this agreement, click Yes and the NavigatorV
installation will continue. Click Print to print a copy of the agreement for
your records.
2 NavigatorV 8.1 User Guide
Tips
If you have
Internet connection,
you can download and
install the latest
version of Adobe
Reader from the
Adobe website. The
NavigatorV Repair
Utility has a link that
will take you straight
to the website. Refer
to the Repair Utility
topic in Section 12.
If you have no
Internet connection,
you can run the Adobe
Reader installation
from the white
NavigatorV disc.
Using Windows
Explorer, open the
Adobe folder on the
NavigatorV disc and
double-click the .exe
file. The installer will
guide your through the
installation.
Section 1 - Stand-Alone Instructions
Steps
5
Tips
Click Back if you
need to make changes
or view any of the
previous settings in
the installation.
The Installation Type dialog box appears.
Make sure that the Stand-Alone or Network Manager Installation
option is selected.
The Destination Folder at the bottom of the dialog box shows the
location where the NavigatorV program is to be installed. Click
Browse to select another location. Click Next to proceed with the
installation.
6
The Subscriber Number dialog box appears.
The subscriber
number can be found on
the sticker inside the
NavigatorV disc box.
Enter your Subscriber Number, then click Next.
NavigatorV 8.1 User Guide 3
Section 1 – Stand-Alone Instructions
Steps
7
Tips
The Content Destination dialog box appears.
The Destination Folder at the bottom of the dialog box shows the
location where the library content files will be installed. Click Browse
to select another location. Click Next to proceed with the installation.
8
The Start Copying Files dialog box appears.
Click Next to start copying the program files.
4 NavigatorV 8.1 User Guide
This step installs
the NavigatorV
program files. Content
will be copied at a
later step.
Section 1 - Stand-Alone Instructions
Steps
9
Tips
The first segment of the installation is completed.
Click Next to start the content installation segment.
10
Your subscription
may include one or
more libraries. Each
library has a unique
Product Code and
Access Code. You will
find this information
on the sticker inside
the NavigatorV disc
box.
The Product Registration dialog box appears.
For each library, enter the Product Code and Access Code in the
appropriate fields and then click Add. After registering all your
libraries, click Next.
If you purchased
multiple libraries, each
one will have its own
Product Code and
Access Code. You can
enter all at this time.
NavigatorV 8.1 User Guide 5
Section 1 – Stand-Alone Instructions
Steps
11
The installer will connect to the Internet to verify your Group
ID number. If the installer is not able to connect to the
Internet, you will be prompted to enter your Group ID number.
Tips
This information is
on the sticker inside
the NavigatorV disc
box.
Enter your Group ID, then click OK.
12
The User Registration dialog box appears.
Select the Facility
Information checkbox
if you want your
contact information to
appear in your Profile
& Compliance reports.
Select the
Compliance Sign-off
information checkbox
if you want the
Compliance Sign-off
column of your
Compliance report
auto-filled with the
information you
entered.
The Email address
will be used for EZ
Update notifications.
(Optional) Enter your Facility Information (left pane) and Compliance
Sign-off Information (right pane). Facility information will be used in
your Profile & Compliance reports; Compliance information will be used
to auto-fill the sign-off column of the Compliance reports. Click the
checkbox at the top so the information entered appears in the reports.
To add your company logo to the reports, click the Change Image
button and navigate to the logo image file. The file can be a BMP, JPG,
PNG, or a TIF. Recommended dimensions of the image: 50 pixels x
100 pixels. Click the checkbox at the top so the information entered is
auto-filled into the sign-off column of your compliance records.
Click Next.
6 NavigatorV 8.1 User Guide
Section 1 - Stand-Alone Instructions
Steps
13
Tips
Installing content
may take up to 1 hour
depending on the
speed of your
computer and the size
of the libraries.
The Content Installation dialog box appears.
Click Next to start the installation.
Content installation is a 2-step process:
o
Step 1 installs the NavigatorV database. While the database is installing,
do not remove the installation disc from the drive. A check mark will
appear when the step is completed.
o
Step 2 installs your library content. You will be prompted for any content
disc(s) required to complete the installation. When this step is
completed, close the Content Installation box. NavigatorV is ready for
use. Refer to Starting NavigatorV in Section 3.
Note:
It is strongly recommended that you install the complete library.
However, if you click:
, content from the requested disc will not be
installed and you will be prompted for the next disc.
, content installation will terminate. Content from
any remaining discs will not be installed.
If you skip or cancel library content installation, you can still
install library content later using EZ Update. Refer “Library
Content Installation” in Section 9.
After inserting a
content disc, allow a
few seconds for the
program to detect it.
You may have to click
the Reload button if
the program does not
continue.
Any content that
was skipped or
cancelled during the
installation will have to
be accessed by
NavigatorV from the
disc or view online.
NavigatorV 8.1 User Guide 7
Section 1 – Stand-Alone Instructions
Upgrading NavigatorV
EZ Update users can download the NavigatorV 8.1 upgrade by automatically
or manually running EZ Update.
Refer to the instructions below if upgrading by disc.
Note:
Close NavigatorV and Product Registration before performing the upgrade.
Steps
1
Insert the white NavigatorV Application Installation disc into the
disc drive.
The NavigatorV upgrade program automatically starts and prompts you to
update NavigatorV.
Click Yes to start the upgrade.
8 NavigatorV 8.1 User Guide
Tips
If autorun is turned
off, choose Run from
the Start menu, enter
D:\setup.exe, and
click OK (where D is
the disc drive letter).
Section 1 - Stand-Alone Instructions
Steps
2
Tips
The Content Installation dialog box appears.
Click Next to start the installation.
Revision content installation is a 2-step process:
o
Step 1 installs the updated NavigatorV database. While the database is
installing, do not remove the installation disc from the drive. A check
mark will appear when the step is completed.
o
Step 2 installs the new and revised library content. You will be prompted
for any content disc(s) required to complete the installation. When this
step is completed, close the Content Installation box. NavigatorV version
8.1 is ready for use.
Note:
After inserting a
content disc, allow a
few seconds for the
program to detect it.
You may have to click
the Reload button if
the program does not
continue.
When prompted for a content disc in step 2, if you click:
, new and revised content from the requested disc
will not be installed and you will be prompted for the next
disc.
, content installation will terminate. Content from
any remaining discs will not be installed.
Any content that
was skipped or
cancelled during the
installation will have to
be accessed by
NavigatorV from the
disc or view online.
If you skip or cancel library content installation, you can still
install library content later using EZ Update. Refer “Library
Content Installation” in Section 9
NavigatorV 8.1 User Guide 9
Section 1 – Stand-Alone Instructions
10 NavigatorV 8.1 User Guide
SECTION 2
Network Instructions
Pre-Installation Guidelines
It is highly recommended that all users considering a NavigatorV Network
installation read this entire section and the “Managing Library User
Accounts” in Section 9.
Roles in the NavigatorV Network
Let’s start with some basic terminology:
►
Network Client – This version of NavigatorV connects to a network to
search, view content, and work with profiles. A Network Manager must be
installed prior to installing a client.
►
Network Manager – In addition to Network Client functionality, this
version of NavigatorV manages content updates and controls currency. It
can use EZ Update to automate updates through the Internet.
►
Content Host – This is a machine or device that stores your ATP content
and makes it available on the network. It does not need a NavigatorV
installation and can be a server, or a PC (personal computer).
NavigatorV Network Setup Options
NavigatorV Networks can be setup either with or without a hardware server.
►
Without Server – All content is stored on a PC (Content Host), managed
from a central PC (Network Manager), and then shared to other PCs
(Network Clients). The Content Host can be installed with the Network
Manager on the same PC (see example below.)
(For Content
Revisions)
NavigatorV 8.1 User Guide
11
Section 2 – Network Instructions
This configuration is recommended if a dedicated server is not available.
However, the Content Host may need plenty of available storage
(depending upon the size and number of your libraries).
For this setup, follow the steps as they appear starting with Network
Manager Installation on page 14 to 31.
►
With Server – All content is stored on a server (Content Host), managed
from a separate PC (Network Manager), and then shared to other PCs
(Network Clients). There is no direct connection between Network
Manager and Network Clients (see below).
(For Content
Revisions)
This configuration can provide a layer of security because the server does
not need direct access to the Internet.
For this setup, see the Server Installation information following this
section.
Note:
If you are using Terminal Server (or equivalent software, such as Citrix®,), the
server configuration, network setup, impact to other applications, and ongoing
maintenance are up to the user’s discretion.
Overview of Server Installation Steps with a Content Host
Use the following steps to install NavigatorV Network with a Content Host:
12
1.
On the Server, create the Content Host by designating a folder location to
house all content and then assign permissions. Make note of this location.
(See “Creating the Content Host” on page 24.)
2.
Install the Network Manager configuration of NavigatorV on a
designated PC machine. You will need the Content Host folder location
when indicating the Content Destination during the installation. (See
Network Manager Installation, next page.)
NavigatorV 8.1 User Guide
Section 2 – Network Instructions
3.
Create the Library User Accounts in NavigatorV on the Network Manager.
(See “Creating/Editing Library User Accounts for Network Clients,” page
25.)
4.
Install the Network Client configuration of NavigatorV on as many PC
machines as you will need. You will also need the Content Host folder
location when indicating the Content Destination during the installation.
(See “Network Client Installation” on page 27.)
Proxy Server (Optional)
Networks connecting to the Internet through a proxy server will require a Settings
change on the Network Manager after installation. In NavigatorV, go to Tools >
Settings > EZ Update (tab) > Proxy Settings (button) > Use Proxy Server.
Enter the proxy server address, port, and authentication; then click OK.
Network Client to Content Host Connectivity
Network Clients must establish connection to the Content Host using a UNC path
to a shared content folder. Connections should be checked for required logins and
permissions granting access across any applicable networks. As a test, users on
the Network Clients should be able to see the Content Host in a Windows Explorer
window.
The content folder on the Content Host must be shared with “Full Control”
permissions allowing read/write access to the content.
Windows User Permission
Windows user permissions are an important consideration for NavigatorV
Networks. Using the lowest privilege level, users can run NavigatorV, install
content revisions, add/remove libraries, and add/remove content. However, this
level cannot perform NavigatorV installations or upgrades.
The lowest privilege level is identified below for Windows versions:
►
Windows XP, Windows Server 2003 – Restricted User
►
Windows Vista, Windows Server 2008, Windows 7 – User
NavigatorV 8.1 User Guide
13
Section 2 – Network Instructions
Installing for the First Time
Network Manager Installation
Please make sure that you have everything on the NavigatorV 8.1
Installation Checklist (page x) before you begin.
Steps
1
Insert the white NavigatorV Application Installation disc into the
disc drive.
IF YOU DO NOT HAVE MICROSOFT .NET 3.5 ALREADY INSTALLED ON
YOUR COMPUTER, THE FOLLOWING MESSAGE APPEARS:
Tips
If autorun is turned
off, choose Run from
the Start menu, enter
D:\setup.exe, and
click OK (where D is
the disc drive letter).
(If this message appears, refer to step 2. Otherwise, skip to Step
3.)
2
14
Click Install to start the Microsoft .NET 3.5 installation.
NavigatorV 8.1 User Guide
Microsoft .NET 3.5
installation takes at
least 3 minutes
depending on the
speed of your
computer.
Section 2 – Network Instructions
Steps
3
Tips
The NavigatorV installer checks for Adobe Reader.
IF YOU DO NOT HAVE ADOBE READER ALREADY INSTALLED ON YOUR
COMPUTER, THE FOLLOWING MESSAGE APPEARS:
Click OK.
Note:
Install the Adobe Reader after the NavigatorV installation. Refer
to the tips on the right side.
4
You can download
and install the latest
version of Adobe
Reader from the
Adobe website. The
NavigatorV Repair
Utility has a link that
will take you straight
to the website. Refer
to the Repair Utility
topic in Section 12.
If you have no
Internet connection,
you can run the Adobe
Reader installation
from the white
NavigatorV disc.
Using Windows
Explorer, open the
Adobe folder on the
NavigatorV disc and
double-click the .exe
file. The installer will
guide your through the
installation.
The License Agreement dialog box appears.
Please read the License Agreement carefully before using NavigatorV. If
you agree with the terms of this agreement, click Yes and the NavigatorV
installation will continue. Click Print to print a copy of the agreement for
your records.
NavigatorV 8.1 User Guide
15
Section 2 – Network Instructions
Steps
5
The Installation Type dialog box appears.
Make sure that the Stand-Alone or Network Manager Installation
option is selected.
The Destination Folder at the bottom of the dialog box shows the
location where the NavigatorV program is to be installed. Click
Browse to select another location. Click Next to proceed with the
installation.
Note:
Do not browse to another computer and attempt to install the
NavigatorV application files on that computer.
16
NavigatorV 8.1 User Guide
Tips
Click Back if you
need to make changes
or view any of the
previous settings in
the installation.
This installation type
installs the complete
version of NavigatorV. In
a network installation, the
NavigatorV Network
Manager will manage
your libraries, users, and
content revisions.
Section 2 – Network Instructions
Steps
6
The Subscriber Number dialog box appears.
Tips
The subscriber
number can be found on
the sticker inside the
NavigatorV disc box.
Enter your Subscriber Number, then click Next.
NavigatorV 8.1 User Guide
17
Section 2 – Network Instructions
Steps
7
The Content Destination dialog box appears.
The Destination Folder at the bottom of the dialog box is the location
on your content host machine. This is where the library content files
are to be installed.
(For a “Without Server” installation) If your Network Manager is
also your content host machine, click Next to accept the default
location.
(For a “With Server” installation) If a Server is the content host
machine, browse to select the folder location, then click Next.
Important: The library content folder must be accessible to
everyone on the network. You must share this folder after
completing the Network Manager installation. Please note the
location where the content files were installed. Refer to “Creating
the Content Host” on page 24.
18
NavigatorV 8.1 User Guide
Tips
Section 2 – Network Instructions
Steps
8
The Start Copying Files dialog box appears.
Tips
This step installs
the NavigatorV
program files. Content
will be copied at a
later step.
Click Next to start copying the program files.
9
The first segment of the installation is completed.
Click Next to start the content installation segment.
NavigatorV 8.1 User Guide
19
Section 2 – Network Instructions
Steps
10
11
The Product Registration dialog box appears.
Your subscription
may include one or
more libraries. Each
library has a unique
Product Code and
Access Code. You will
find this information
on the sticker inside
the NavigatorV disc
box.
For each library, enter the Product Code and Access Code in the
appropriate fields and then click Add. After registering all your
libraries, click Next.
If you purchased
multiple libraries, each
one will have its own
Product Code and
Access Code. You can
enter all at this time.
The installer will connect to the Internet to verify your Group
ID number. If the installer is not able to connect to the
Internet, you will be prompted to enter your Group ID number.
This information is
on the sticker inside
the NavigatorV disc
box.
Enter your Group ID, then click OK.
20
Tips
NavigatorV 8.1 User Guide
Section 2 – Network Instructions
Steps
12
Tips
Select the Facility
Information checkbox
if you want your
contact information to
appear in your Profile
& Compliance reports.
The User Registration dialog box appears.
Select the
Compliance Sign-off
information checkbox
if you want the
Compliance Sign-off
column of your
Compliance reports
auto-filled with the
information you
entered.
The Email address
will be used for EZ
Update notifications.
(Optional) Enter your Facility Information (left pane) and Compliance
Sign-off Information (right pane). Facility information will be used in
your Profile & Compliance reports; Compliance information will be used
to auto-fill the sign-off column of the Compliance reports. Click the
checkbox at the top so the information entered appears in the reports.
To add your company logo to the reports, click the Change Image
button and navigate to the logo image file. The file can be a BMP, JPG,
PNG, or a TIF. Recommended dimensions of the image: 50 pixels x
100 pixels. Click the checkbox at the top so the information entered is
auto-filled into the sign-off column of your compliance records.
Click Next
NavigatorV 8.1 User Guide
21
Section 2 – Network Instructions
Steps
13
The Content Installation dialog box appears.
Tips
Installing content
may take up to 1 hour
depending on the
speed of your
computer and the size
of the libraries.
Click Next to start the installation.
Content installation is a 2-step process:
o
Step 1 installs the NavigatorV database. While the database is installing,
do not remove the installation disc from the drive. A check mark will
appear when the step is completed.
o
Step 2 installs your library content. You will be prompted for any content
disc(s) required to complete the installation. When this step is
completed, close the Content Installation box.
Note:
It is strongly recommended that you install the complete library.
However, if you click:
, content from the requested disc will not be
installed and you will be prompted for the next disc.
, content installation will terminate. Content from
any remaining discs will not be installed.
If you skip or cancel library content installation, you can still
install library content later using EZ Update. Refer “Library
Content Installation” in Section 9.
22
NavigatorV 8.1 User Guide
After inserting a
content disc, allow a
few seconds for the
program to detect it.
You may have to click
the Reload button if
the program does not
continue.
Any content that
was skipped or
cancelled during the
installation will have to
be accessed by
NavigatorV from the
disc.
Section 2 – Network Instructions
Steps
14
Tips
You have successfully installed NavigatorV Network Manager.
For non-server network installations, follow the next steps::
(1) Share the library content folder so users will be able to view
documents from the content host (refer to “Creating the
Content Host” on the next page).
(2) Create library user accounts to give users access to only the
libraries that they need. Refer to “Creating/Editing Library
User Accounts for Network Clients” on page 25.
(3) Install Network Clients. Refer to page 27 for instructions.
NavigatorV 8.1 User Guide
23
Section 2 – Network Instructions
Creating the Content Host
These steps involve sharing the library content folder. For the server or PC that
will serve as the Content Host follow the steps below.
Steps
1
In order for Network Clients to have access to the library content,
you will have to share the content folder. Right-mouse click on
the Windows Start button and choose Explore.
Tips
You need to be an
Administrator on the
computer to share a
folder.
The Windows Explorer application appears.
Navigate to the folder where you installed the NavigatorV content. If you
installed the content on another computer, click My Network Places (in
Windows XP and Windows Server 2003) or Network (in Windows Vista,
Server 2008, and Windows 7) and then navigate to the folder.
Note:
For installed Network Managers - If you installed the NavigatorV
content in the default folder, navigate to the default content
location for your operating system as shown below. Otherwise,
navigate to your designated shared folder.
Windows XP - C:\Documents and Settings\All
Users\Application Data\ATP\Navigator
Windows Server 2003- C:\Documents and Settings\All
Users.WINDOWS\Application Data\ATP\Navigator
Windows Vista / Server 2008 / Windows 7 - (C:)
ProgramData ATP Navigator
If the content
folder does not appear
in Windows Explorer,
the Application Data
folder (in Windows XP
and Windows Server
2003) or the
ProgramData folder (in
Windows Vista, Server
2008, and Windows 7)
may be hidden. To
show hidden folders do
the following:
Windows XP/
Server 2003 – In
Windows Explorer,
click Tools>Folder
Options. Click the
View tab and select
“Show hidden files
and folders.” Click
OK.
Vista/ Server
2008 / Windows 7
– In Windows
Explorer, click
Organize> Folders
and Search Options.
Click the View tab
and select “Show
hidden files and
folders.” Click OK.
2
3
Right-click on the content folder and choose Properties.
In the Properties box, click the Sharing tab and follow the
instructions given for your operating system:
Windows XP/ Windows Server 2003 - Select the Share this
folder option. Click the Permissions button, select a group/user
name from the upper pane, and select “Full Control” on the lower
pane. Click OK after setting permissions, then close the Properties
box.
Windows Vista / Windows Server 2008 / Windows 7 – Click
the Advanced Sharing button, select the Share this folder option.
Click the Permissions button, select a group/user name from the
upper pane, and select “Full Control” on the lower pane. Click OK
after setting permissions, then close the Properties box.
24
NavigatorV 8.1 User Guide
Take note of the
machine name and the
network name where
the content folder is
located. You will need
this information during
the client NavigatorV
installations.
Section 2 – Network Instructions
Creating/Editing Library User Accounts for Network Clients
NavigatorV keeps track of concurrent users based on the number of licenses you
have for each library. NavigatorV can be installed on as many client computers as
desired, however, only as many users as there are licenses will be able to
concurrently access content for a specific library. Beyond this number, other
users who may want to work on NavigatorV will be able to launch the application
but will not be able to access content for that library.
To efficiently manage library licenses and network users, the network
administrator can assign specific libraries to specific users. This will allow users to
access only the library or libraries they need to work on. Refer to “Managing
Library User Accounts” in Section 9 for more information.
Steps
1
Tips
On the Windows desktop, go to Start > Programs >
NavigatorV > User Administration.
2
User
Administration can also
be accessed from the
Tools menu in
NavigatorV.
The User Administration dialog box appears.
You may do any of the following:
Add a user account: Click Add and proceed to Step 4.
Edit a user account: Select a user name, then click Edit. In
the Edit User box, make the necessary changes, then click
Next. Select/de-select libraries, then click Finish.
Remove a user account: Select a user name, then click
Remove.
Note:
The “default” user account can be edited but cannot be removed.
Refer to “Default User for Network Administrator” in Section 9 for
further details.
NavigatorV 8.1 User Guide
25
Section 2 – Network Instructions
Steps
3
The Add New User dialog box appears.
Enter a user name and password (optional), then click Next.
4
The list of available libraries appears.
Select the library or libraries for the new user, and then click Finish.
5
6
7
26
Repeat Steps 3 to 5 to add another user. When completed,
close User Administration.
You may close NavigatorV.
Notify the client users of their NavigatorV user names,
passwords, and libraries (or of any changes that were made to
their library accounts). They will need the information when
they start NavigatorV.
NavigatorV 8.1 User Guide
Tips
User accounts can
be created without
passwords.
Section 2 – Network Instructions
Network Client Installation
IMPORTANT: Before installing a NavigatorV network Client, the
NavigatorV NETWORK MANAGER must be installed on the network. Also,
check to make sure that the Client has FULL CONTROL PERMISSION to
access the NavigatorV content folder. (Refer to “Creating the Content
Host” on page 24 for more information.)
Note:
If installing NavigatorV in a wide area network, you can run the installation in two ways:
(1) Installing from a single executable file: Download the file from the ATP website (contact
ATP Customer Care for instructions). Copy the file onto each individual client machine.
Double-click the file to run the installation.
(2) Installing from the white NavigatorV disc: Insert the white disc in each individual client
machine. For remote clients, you may insert the white disc in a shared disc drive and run the
installation on the client machine from the shared drive. The disc must be mapped directly to
the drive letter, for example, M:\setup.exe. Do not copy the contents of the white disc into a
folder and attempt to run the installation from that folder.
Steps
1
Tips
Insert the white NavigatorV Application Installation disc into the
disc drive.
IF YOU DO NOT HAVE MICROSOFT .NET 3.5 ALREADY INSTALLED ON
YOUR COMPUTER, THE FOLLOWING MESSAGE APPEARS:
If autorun is turned
off, choose Run from
the Start menu, enter
D:\setup.exe, and click
OK (where D is the
disc drive letter).
(If this message appears, refer to Step 2. Otherwise, skip to Step
3.)
2
Click Install to start the Microsoft .NET 3.5 installation.
Microsoft .NET 3.5
installation takes at
least 3 minutes
minutes depending on
the speed of your
computer.
NavigatorV 8.1 User Guide
27
Section 2 – Network Instructions
Steps
3
The NavigatorV installer checks for Adobe Reader.
IF YOU DO NOT HAVE ADOBE READER ALREADY INSTALLED ON YOUR
COMPUTER, THE FOLLOWING MESSAGE APPEARS:
Click OK.
Note:
Install the Adobe Reader after the NavigatorV installation. Refer
to the tips on the right side.
4
The License Agreement dialog box appears.
Please read the License Agreement carefully before using NavigatorV. If
you agree with the terms of this agreement, click Yes and the
NavigatorV installation will continue. Click Print to print a copy of the
agreement for your records.
28
NavigatorV 8.1 User Guide
Tips
You can download
and install the latest
version of Adobe
Reader from the Adobe
website. The
NavigatorV Repair
Utility has a link that
will take you straight
to the website. Refer
to the Repair Utility
topic in Section 12.
If you have no
Internet connection,
you can run the Adobe
Reader installation
from the white
NavigatorV disc. Using
Windows Explorer,
open the Adobe folder
on the NavigatorV disc
and double-click the
.exe file. The installer
will guide your through
the installation.
.
Section 2 – Network Instructions
Steps
5
Tips
Click Back if you
need to make changes
or view any of the
previous settings in the
installation.
The Installation Type dialog box appears.
Make sure that the Client Installation option is selected.
The Destination Folder at the bottom of the dialog box shows the
location where the NavigatorV program is to be installed. Click
Browse to select another location. Click Next to proceed with the
installation.
Note:
If you must install to a different location, make sure that the
location is on the same computer where you are running the
installation. Do not browse to another computer and attempt to
install the NavigatorV application files on that computer.
NavigatorV 8.1 User Guide
29
Section 2 – Network Instructions
Steps
6
Tips
The Content Location dialog box appears.
Make sure that the
Client has FULL
CONTROL PERMISSION
to access the
NavigatorV Content
folder on the content
host machine.
Click Browse.
7
The Choose Folder dialog box appears.
Navigate to the NavigatorV content folder using My Network Places
(in Windows XP and Windows Server 2003) or Network (in Windows
Vista, Server 2008, and Windows 7).
The content folder
on the content host
machine was specified
in Step 7 of the
Network Manager
installation.
Navigate to the
NavigatorV content folder
using Network (in
Windows Vista, Server
2008, and Windows 7) or
My Network Places (in
Windows XP and Windows
Server 2003).
Select the content folder. The UNC path should appear in the Path
field on top. Click OK to close the Choose Folder dialog box.
8
30
The UNC path to the shared content folder appears in the
Content Location dialog box. In the Content Location dialog
box, click Next.
NavigatorV 8.1 User Guide
You must use a
UNC path to point to
the shared folder
Section 2 – Network Instructions
Steps
9
Tips
This step installs
the NavigatorV
program files.
The Start Copying dialog box appears.
Click Next to start copying the program files.
10
The Installation Complete dialog box appears.
Click Finish.
You have successfully installed the Network Client. Start NavigatorV
by clicking the
shortcut icon on the Windows desktop.
At startup, NavigatorV will detect an update to the database
and will prompt you to install a database update.
NavigatorV 8.1 User Guide
31
Section 2 – Network Instructions
Upgrading NavigatorV
EZ Update users can download the NavigatorV 8.1 upgrade by
automatically or manually running EZ Update.
Refer to the instructions below if upgrading by disc. You only need to
perform the upgrade on the Network Manager machine. The Network
Client machines will download the new application and the updated
database as soon as NavigatorV is started from the machines.
Note:
Close all network sessions of NavigatorV and Product Registration before performing the
upgrade.
Steps
1
Insert the white NavigatorV Application Installation disc into the
disc drive.
The NavigatorV upgrade program automatically starts and prompts you to
update NavigatorV.
Click Yes to start the upgrade.
32
NavigatorV 8.1 User Guide
Tips
If autorun is turned
off, choose Run from
the Start menu, enter
D:\setup.exe, and
click OK (where D is
the disc drive letter).
Section 2 – Network Instructions
Steps
2
Tips
The Content Installation dialog box appears.
Click Next to start the installation.
Revision content installation is a 2-step process:
o
Step 1 installs the updated NavigatorV database. While the database is
installing, do not remove the installation disc from the drive. A check
mark will appear when the step is completed.
o
Step 2 installs the new and revised library content. You will be prompted
for any content disc(s) required to complete the installation. When this
step is completed, close the Content Installation box. NavigatorV version
8.1 is ready for use.
Note:
After inserting a
content disc, allow a
few seconds for the
program to detect it.
You may have to click
the Reload button if
the program does not
continue.
When prompted for a content disc in step 2, if you click:
, new and revised content from the requested disc
will not be installed and you will be prompted for the next
disc.
, content installation will terminate. Content from
any remaining discs will not be installed.
Any content that
was skipped or
cancelled during the
installation will have to
be accessed by
NavigatorV from the
disc or view online.
If you skip or cancel library content installation, you can still
install library content later using EZ Update. Refer to “Library
Content Installation” in Section 9.
NavigatorV 8.1 User Guide
33
Section 2 – Network Instructions
34
NavigatorV 8.1 User Guide
SECTION 3
Starting NavigatorV
Desktop Shortcut
A shortcut icon of the NavigatorV software platform is placed on your Windows®
desktop after the installation.
Double-click the icon to start NavigatorV. Alternatively, you may start the
application from the Windows Start button -- click Start>Programs>
NavigatorV>NavigatorV. The topics that follow provide an overview of the main
features of NavigatorV.
Library User Login for Network Users
At startup, NavigatorV will prompt for your user name and password. (Contact
your Network Administrator if you do not have this information.)
NavigatorV will determine your library privileges and which libraries are available
to you. Refer to “Managing Library User Accounts” in Section 9 for information
regarding user accounts and library availability.
Your user name will appear at the bottom right corner of the NavigatorV
and Profile & Compliance windows.
NavigatorV 8.1 User Guide
35
Section 3 – Starting NavigatorV
The Welcome Tab
The NavigatorV software platform defaults to the
tab. The
Welcome tab contains demos, trainings, tips, and user instructions to help you get
a good working knowledge of the different features and functions of NavigatorV.
The tab also has links to important announcements, information about new
products and product updates, new releases, special events, etc., to keep you up
to date on current and upcoming products and activities. Across the top, are
library indicators that display the status of your subscription and installed content.
The features of the Welcome tab are described below.
A
D
B
C
A
Library Status – Look here to check the status of your library content.
- Displays if you have the most current revision.
- Alerts you to update your library content to the latest
revision either from disc or from EZ Update.
- Appears if you have not installed all library content on the
hard drive.
- Displays if one or more of your libraries have past their
expiration dates.
36
NavigatorV 8.1 User Guide
Section 3 - Starting NavigatorV
- Appears for any of the following conditions:
 No product code was entered in your Product
Registration
 Your library user account was not assigned a library
 Network Clients have no libraries available to them
because user licenses are taken
 All registered libraries have expired
B
Welcome Tab Menu and Options – View NavigatorV demos, training courses,
product information, revisions, etc.
- NavigatorV video demos. Adobe Flash Player is required to
view the videos.
- Provides links to ATP online training courses, AskBob
NavigatorV discussions, and this User Guide.
- Provides links to the ATP website where you can search
products online, view your account information, and see new ADs
listed in the last 60 days. This menu also has a listing of
manufacturers and a link to the AskBob forum page.
- Includes checklists that give you information about
revisions, and links to the AskBob supplier directory and job
board pages.
C
Important Messages, News, and Product offerings – Displays current
industry news and events, messages from ATP, and ads of new products.
D
Product Finder – Takes you to the ATP website so you can search for products suited
for your needs.
NavigatorV 8.1 User Guide
37
Section 3 – Starting NavigatorV
NavigatorV Main Features
NavigatorV Tabs
The program opener. Allows you to see the status of your
libraries at login, and get informed of the latest news, training courses, new
products, and more. Refer to the previous topic.
Allows you to browse through the different publications in your
libraries. Refer to Section 4.
Provides easy-to-use tools to search for one or more documents.
Refer to Section 4.
Displays new and revised publications since your last content
update. Refer to Section 4.
Displays a collection of commonly used FAA forms and other
documents. Use the User Documents folder as your central file storage
and access your files from NavigatorV. Refer to Section 6.
(Available only on the Stand-alone and Network Manager.)
Update your library instantly or on a scheduled interval over the Internet.
Refer to Section 10.
Create Parts Lists and Request for Quotes by picking parts
information directly from the manuals. Refer to Section 8.
Displays the ATP online forum for Maintenance Professionals.
Refer to Section 6.
Switches to the Profile & Compliance tool. Refer to Section 7.
38
NavigatorV 8.1 User Guide
Section 3 - Starting NavigatorV
The Menu Bar
Click a menu item to display options. The functions of each menu option are
described below.
Print… sends the list shown on the active page
directly to the printer.
Print Preview… opens the Preview window to
show you what the printout of a list will look
like. (A preview window opened from the My
Library tab is shown on page 42.)
Exit closes NavigatorV.
NavigatorV keeps track of every document that you
open. View a previously opened document by
selecting from the chronological list shown in this
menu item. (You can set a limit to the number of
documents listed in this menu from Settings (refer
to “History Settings” in Section 11.)
Clear History deletes list of documents in history.
<No documents in history> is indicated when no
document has ever been displayed or when
the Clear History option is selected.
View LogIT Documents… shows you a list of
documents that you have saved from the
Document Viewer (refer to “Adding a
Document to LogIT” in Section 5). In the list,
double-click the document you wish to display.
Organize your saved documents by saving
them in folders (refer to “LogIT” in Section 5).
View Saved Searches… shows you a list of
search criteria that you have saved from the
Search tab (refer to “Saving Your Search
Criteria” in Section 4). To re-run a previous
search, select a search name from the list and
then click the Run Search button.
NavigatorV 8.1 User Guide
39
Section 3 – Starting NavigatorV
Profile and Compliance… launches the Profile &
Compliance tool (refer to Section 7).
Product Registration… displays the Product
Registration (refer to Section 9) dialog box where
you can add or renew a library. This option is
not available on client machines.
User Administration… allows you to create library
user accounts for network users (refer to
“Managing Library User Accounts” in Section 9).
This option is not available on client machines.
Refresh Forms refreshes the Forms tab (refer to
“The Forms Tab” in Section 6). Updates Forms
to display any files that you have saved or copied
into the User Documents folder.
Send Diagnostics sends Customer Care all the
relevant information regarding your current
installation. Information sent will help in the
diagnosis of any NavigatorV-related problem that
you may have encountered.
Settings… displays the Settings dialog box (refer to
Section 11) where you can change defaults used
by NavigatorV to enhance performance; for
example, your working directories, display
configurations, and other settings.
NavigatorV Help opens the Help file.
Contact Product Support displays the Customer
Care contact information.
Copyright/License Agreement displays the Master
Customer Agreement.
About NavigatorV displays the NavigatorV version
installed on your computer.
40
NavigatorV 8.1 User Guide
SECTION 4
Finding Documents
The NavigatorV software platform provides you with five search tools to find
documents – the My Library tab, the Search tab, Quick Find, the What’s New tab, and
Profile & Compliance. The following topics will show how to use the first four
functions. Profile & Compliance is discussed separately in Section 7.
The My Library Tab
To help you easily find your way to any of the documents in your subscription, the
documents in your libraries have been arranged by manufacturer name, then by
model name/number, and lastly, by the publication type. There are two ways to
find a document; (1) locate the manufacturer in the list, drill down into the
publication type, and select any of the documents, and (2) use the filters found
above the list to search by manufacturer, model, and publication type.
Documents are displayed in the Document Viewer (refer to Section 5).
Notes:
 The My Library tab includes only publications that are indexed to a specific model or
manufacturer.
 If you subscribe to both Regulatory and Maintenance libraries, the list will display
manufacturers in both libraries. If the “Show Only My Maintenance Subscriptions”
checkbox is selected (upper right corner), the list shows only manufacturers
included in the Maintenance Libraries.
NavigatorV 8.1 User Guide
41
Section 4 – Finding Documents
Change the sort order by clicking any of the column headers. Each subsequent
click will reverse the sort order (ascending or descending).
Right-click inside the My Library pane to access the following menu options:
Collapse All – collapses all folders.
Show/Hide Associated Service Information – if the list includes ADs, this
option allows you to show or hide Associated Service Information (ASI)
references directly under the applicable AD. To permanently show or hide
ASI references, choose Settings from the Tools menu. Under the
General tab, click to either select or de-select the Associated Service
Information checkbox, then click OK.
Note:
Associated Service Information (ASI) refers to any document issued by the
manufacturer and is explicitly cited in an Airworthiness Directive.
Print – sends the list directly to the printer. The list is printed out as shown
in the My Library pane. (A Print option is also available from the File
menu. Refer to “The Menu Bar” in Section 3.)
Print Preview – opens the Preview window to show you what the printout of
the list will look like. (A Print Preview option is also available from the
File menu. Refer to “The Menu Bar” in Section 3.)
Use the toolbar menu to the change zoom setting, move between pages,
or change printer/printout settings. The Customize tool
provides you
with options to change the appearance of the list. To start printing, click
the print button
.
42
NavigatorV 8.1 User Guide
Section 4 – Finding Documents
The Search Tab
Locating a specific publication or publications is easy using the tools available on
the Search tab. Start a search by selecting the publication(s) in the Publication
Selection pane and then adding other parameters in your search criteria.
NavigatorV searches your library for documents that meet the search criteria and
displays them in Search Results.
Using Search, you can zoom in on a particular manufacturer and model, or
perhaps add a keyword or date range in your search criteria to narrow down the
results. Save your favorite search criteria so you can re-run the search any time
you wish. The following topics will guide you on how to perform searches.
Selecting Publications to Include in the Search
In the Search tab, the Publication Selection pane allows you to select the
publication(s) to include in the search.
Expand (click) any of the books and select publications. For example, to select
publications under Airworthiness Directives, expand “Airworthiness Directives” and
click any publication under it.
NavigatorV 8.1 User Guide
43
Section 4 – Finding Documents
A
appears on the book icon. Scroll down the list and select publications
from other books.
Note:
You can enable the multi-select checkbox feature so you can simply click on
a book to automatically select all the publications under it.
To enable the feature, open the Settings option from the Tools menu and
click the Display tab. Select the “Use multi-select checkboxes in Search
tab” checkbox. You will need to restart NavigatorV after enabling or
disabling this feature.
Start the search by clicking Search. A list of “found” documents is returned
in Search Results (refer to page 46). You may save the current search criteria
by clicking Save Search (refer to “Saving Your Search Criteria” on the next
page). To do another search, click Reset Search.
Narrowing the Search
Narrow down your search by adding other parameters in your search criteria.
To the right of the Publication Selection pane are fields that will allow you to
limit the search only to a particular manufacturer and model, or to documents
applicable only to the model(s) in a saved Profile (refer to Section 7). You
may also include a keyword and/or a date range to further narrow down your
search.
Do any or all of the following:
1
44
In the Search by block, select whether to search by
Manufacturer/Model or search by a Saved Profile.
NavigatorV 8.1 User Guide
Section 4 – Finding Documents

Manufacturer/Model search. Select a manufacturer name and a
model name/number from the Manufacturer and Model drop-down
lists. (You must have books selected in the Publication Selection pane
to see available names.) View other names by which the selected
model is known by clicking the View Equivalent Model button.
Note:
Some publications in are not indexed to a specific model or manufacturer,
for example, FARs. NavigatorV assumes these publications are applicable to
all selected manufacturers or models. These publications will be returned if
they were selected in the Publication Selection pane.

2
3
Saved Profile search. In the Select a Profile field, select a saved
Profile. (You must have already created and saved the Profile prior to
using this search option. Refer to Section 7.)
In the Enter keyword or phrase field, type in a keyword, phrase, or
search expression. Click the See advanced search options link for
information on how to form advanced search expressions.
To limit the search to a specific date range, uncheck All Dates and enter
the lower and upper date limits. Alternatively, you may use the dropdown calendar to select dates.
Start the search by clicking Search. A list of “found” documents is returned in
Search Results (refer to page 46). You may save the current search criteria by
clicking Save Search (refer to the next topic). To do another search, click Reset
Search.
Saving Your Search Criteria
After setting up your search criteria, you can save them by clicking Save Search.
The Save Search dialog appears:
Enter a search name and click Save.
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Section 4 – Finding Documents
Running a Saved Search
To re-run a saved search, choose View Saved Searches from the LogIT menu
(refer to “The Menu Bar” in Section 3). A list of previously saved searches is
displayed. Select any search name and then click the Run Search button.
Search Results
A list of “found” documents is returned in the Search Results pane (the lower
portion of the Search tab).
The documents are grouped under their corresponding publication folders. The
number before the folder title indicates the number of documents found. The
columns are described as follows:
Issue No. – shows the document ID numbers. (An issue number is assigned
by a regulatory agency or by a manufacturer to identify each document.
You can enter an issue number in Quick Find to instantly find a specific
document. Refer to “Quick Find” on the next page).
Effective Date – shows the dates when the documents were issued or when
they became effective.
Relevance – if you searched for a keyword or phrase, the number of “hits,”
which is the number of times the keyword or phrase occurs in a document
will be displayed in this column. For keyword or phrase searches, the
documents listed are ranked by relevance. To view a document, expand
(double-click) the folder
document
, and then double-click the title of the
. The document is displayed in the Document Viewer (refer to
Section 5).
Change the sort order by clicking any of the column headers. The sort order
reverses (ascending or descending) each time you click.
Right-click inside the Search Results pane to access the following menu options:
Expand All – expands all publication folders.
Collapse All – collapses all publication folders.
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Show/Hide Associated Service Information – in AD searches, this option
allows you to show or hide Associated Service Information (ASI)
references in the Search Results. Running another AD search, however,
will reset to the default setting. To change the default setting, choose
Settings from the Tools menu. Under the General tab, click to either
select or de-select the Associated Service Information checkbox then
click OK.
Print – sends the list directly to the printer. The list is printed out as shown
in Search Results. (Print and Print Preview options are also available
from the File menu. Refer to “The Menu Bar” in Section 3.)
Quick Find
If you know the AD, SB, or Issue number of the document you wish to open, enter
the number in this field. Click the Quick Find button to bring up the document in
the Document Viewer (refer to Section 5).
Note:
To use Quick Find, enter only the document number. Do not include the
document type. Below are some examples:
WRONG
CORRECT
WRONG
CORRECT
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Section 4 – Finding Documents
The What’s New Tab
The What’s New tab provides a quick way to view all new and revised documents
for your Regulatory and Maintenance libraries. Filter the list to show new and
revised documents from a specific date. Enter the date in the What’s new since
field or select the date from the drop-down calendar, then click Go.
Documents are grouped by library then by publication. The number of documents
under each publication group is indicated before the folder description. To view a
document, expand the library and publication folders, then double-click the
document title.
To expand all folders at one time, right-click inside the What’s New pane and
select Expand All from the pop-up menu. The Collapse All option will close all
folders.
To change the sort order, click a column header. Sort order will toggle between
ascending and descending with each click. (Alternatively, you can right-click a
column header and select Sort Ascending or Sort Descending from the pop-up
menu.)
To change the column order, drag a column header to the desired location.
To adjust column width, point to the left or right border of the column and drag to
either side. (Alternatively, you can right-click a column header and select Best Fit
or Best Fit (all columns) from the pop-up menu.)
To print the list, choose Print or Print Preview from the File menu.
(Alternatively, you can right-click inside the What’s New pane and select Print
from the pop-up menu.)
To exclude a column (or columns) from the display or the printout, right-click any
column header and select Column Chooser from the pop-up menu. Drag the
column header into the Customization box.
Note:
If your What’s New tab came up blank after you installed the latest content
revision, your subscription did not have any updates. For Maintenance disc customers,
you might get silver discs in your content revision and NavigatorV does not ask you to
install them. Please keep these discs for backup and replace the older versions in your
set of Maintenance content discs.
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SECTION 5
Viewing Documents
The Document Viewer
Three types of document formats are available in the ATP libraries: Manual-type
documents (like the Aeronautical Information Manual in figure below), Issue-type
(like ADs and Service Bulletins), and PDFs (Portable Document Format – format
used in Maintenance Libraries and in some Regulatory documents).
For Manual-type documents, the Document Viewer consists of a table of contents
pane, a document display pane, and a control toolbar.
Title of
section
displayed is
highlighted
The table of contents pane at the left side of the viewer allows you to quickly
navigate to another topic, section, or chapter within the document.
Issue-type documents are normally single-topic documents (i.e., they are not
divided into chapters or sections). Therefore, these documents are displayed
without a table of contents pane. This is the only difference between displaying
Issue-type and Manual-type documents. All other Document Viewer functions are
the same.
PDFs are also provided with a table of contents pane. These documents are
displayed using the Adobe Reader which is launched within the Document Viewer.
Use this table of contents, as well as the basic tools available in the Adobe Reader
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Section 5 – Viewing Documents
to navigate within the PDF document (refer to page 53). NavigatorV control
toolbar options are limited when PDF documents are displayed.
The control toolbar at the bottom of the Document Viewer provides you with
options to open the Parts tab, increase/decrease font size, find a keyword or
phrase within the document, move between hits, jump back from a hyperlink , and
view the next or previous document in Search Results
Finding a Keyword or Phrase Within a Document
Type in a keyword, phrase, or search expression in the Find field, then click the
Find button. (This Document Viewer function is not available when PDF
documents are displayed. To find words within the PDF, use the Adobe Reader
Search tool. Refer to page 55.)
Matches or “hits” found in the document are highlighted. To move between hits,
use the previous
or next
button.
Note:
To form a search expression, follow the same examples given in the See advanced search
options Help link on the Search tab. Refer to “Narrowing the Search” in Section 4).
Viewing the Previous or Next Document in Search Results
If more than one document was returned in the Search Results, you will be able to
easily move between these documents from the Document Viewer.
displays the previous document.
displays the next document.
Increasing or Decreasing the Text Font Size
(For PDF documents, use the Adobe Reader zoom tools to increase or decrease
magnification. Refer to “Navigating within a PDF Document” on page 53.)
increases font size.
decreases font size.
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Jumping Back from a Hyperlink
(Not available when PDF documents are displayed.)
brings you back to the section you were on before clicking a hyperlink.
Back only works within a document. Alternatively, you can use the Backspace key
to go back
Adding a Document to LogIT
allows you to save the document and access it directly from the
LogIT menu (refer to “The Menu Bar” in Section 3).
Save a document by clicking Add to LogIT. Enter the document name that you
would like to save it with and click Create in >>. Select the folder you wish to
save the document in, then click Save. Refer to “LogIT” on page 56 for
information about creating LogIT folders.
Printing the Document
(The Print button in the Document Viewer is not available when PDF documents
are displayed. To print PDFs, use the Adobe Reader Print tool.)
opens the Print Preview window to allow you to see what the document
will look like when printed.
Use the Print Preview controls to move between pages, change the zoom setting,
or change page settings. Click
to start printing.
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Section 5 – Viewing Documents
Viewing and Printing Figures (Images)
The number of figures (or graphic images) varies from document to document.
There are documents with a large number of images and, depending on the
memory setting allotted to display images, may show “Click to view image” links
instead of actual images. (You may change the memory setting to allow
NavigatorV to display more images. Doing so, however, may affect document
loading time. Refer to “Document Viewer Settings” in Section 11 for details.)
Clicking a link or double-clicking an image displays the image in the Image Viewer.
The viewer allows you to magnify, rotate, and print the image.
Zoom increases or decreases image magnification. Drag the slider to the right to
zoom in or to the left to zoom out.
or
rotates image 90° in the direction shown on the button.
prints the entire image.
prints only the zoomed region displayed.
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Section 5 – Viewing Documents
Navigating Within a PDF Document
Below are some basic Adobe Reader X functions that will help you navigate within
a PDF document.
Note:
PDF documents with bookmarks, as in the figure above, open with the toolbar visible
across the top of the Document Viewer. For PDFs without bookmarks, for example EASA
ADs, the toolbar is hidden when the document is opened. To un-hide the toolbar, hover
the mouse pointer over the lower middle part of the pane to bring up a floating toolbar.
Click the Adobe Reader logo, circled in red in the figure, to un-hide the main toolbar.
o File Tools - use these tools to print and save documents.
Print document/pages.
Save a copy of the document.
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Section 5 – Viewing Documents
o Page Navigation Tools – activated after a keyword/phrase search from the
NavigatorV Search tab.
Show the previous hit. (You can find this tool in the main toolbar by
clicking Tools > Page Navigation.)
Show the next hit. (You can find this tool in the main toolbar by
clicking Tools > Page Navigation.)
Show the previous page.
Show the next page.
PDF page currently displayed out of the total number of pages.
o Zoom Tools – use these tools to adjust magnification.
Zoom out - decreases the magnification of the page
Zoom in - increases the magnification
Type a zoom percentage or select from the drop-down list
o Page Display Tools – use these tools to select how you would like the pages to
be displayed.
Fit width with scrolling – displays pages in a continuous vertical
column
Fit full page – displays one page at a time
o Search Tool - allows you to find a word or phrase across one or more PDF
documents.
Search a word or phrase. Refer to the next topic.
Note:
There are other features and functions in the standard Adobe Reader that are not
applicable to NavigatorV use. Please refer to the Adobe Reader User Guide available from
the Adobe website www.adobe.com for complete information.
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Section 5 – Viewing Documents
Using the Adobe Reader Search Tool
To search a word or phrase within the PDF document using the Acrobat Reader X
search, do the following:
1
Click the
2
Type in the word or phrase that you want to search for.
3
Select the option that you would like to apply in your search.
tool. The Search pane appears.
 Whole Words Only to find only occurrences of the complete word or
phrase.
 Case-Sensitive to find occurrences that match the case you used.
 Include Bookmarks to also search in the Bookmarks pane.
 Include Comments to also search in Comments List.
4
5
6
7
Click the Search button.
The first hit will be highlighted. The Results box shows every instance of
the word or phrase within the document.
To view a hit, click an instance from the Results box.
(Optional) Click Find a word in the current document (found at the
bottom of the Search pane) to open the Find Tool. Type a word and click
Find Next or
Find Previous to view hits.
Note:
Keep in mind that you are searching an image file when you search this product. The
product uses an automated character recognition process to match your search
requests to the page images. Image quality, background and other factors will have an
effect on the efficacy of search results. Please use care in selecting your search terms
and in interacting with the system to maximize the efficacy of your search results.
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Section 5 – Viewing Documents
LogIT
With LogIT, save and organize the documents that you frequently open. This will
greatly reduce the amount of time you spend searching for the same documents.
Create folders in LogIT and start saving your documents into your folders directly
from the Document Viewer. Depending on how structured you want your filing
system to be, create as many folders as necessary.
Creating LogIT Folders
Initially, any document that you save will be added in the root level LogIT folder.
Your saved documents appear in one straight list which, over time, will get longer
and will make it difficult for you to find the document you need. By creating
folders, you will be able to categorize your documents. This not only makes
finding documents easier but also enables you to manage your saved documents
more efficiently.
In the root folder, you can create your 1st, 2nd, 3rd level subfolders.
LogIT (Root Level)
(1st Level)
(2nd Level)
(3rd Level)
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You can name the subfolders in each level based on document type, manufacturer
name, model, or any categorization you would like.
For example, you want to group together ADs for individual work orders. You can
create a 1st level subfolder for the work order (e.g., WO#1234) and under this
folder, create a 2nd level subfolder for the aircraft registration number (e.g.,
N1234).
Do the following:
1
2
3
4
From the LogIT menu, choose View LogIT Documents.
Let’s first create a 1st level folder called WO#1234 under the LogIT folder.
Select the LogIT folder. (Selected folder is highlighted blue.)
In the New Folder field, type in the folder name “WO#1234” as in the
example above. Click the New Folder button. The 1st level subfolder is
created under the LogIT folder.
By following the same steps, create a 2nd level subfolder called N1234
under the WO#1234 subfolder. (Make sure WO# 1234 is selected, type in
“N1234” and then click the New Folder button.)
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Section 5 – Viewing Documents
5
You are now ready to save your ADs into the N1234 folder. To save a
document, open that document in the Document Viewer and click the Add
to LogIT button.
Other LogIT Functions
To print a copy of your saved documents and folders, right-click inside the LogIT
dialog box and select Print. You will get a printout of your documents and folders
just the way they appear in the LogIT window.
To delete a document (or folder), select it from the list and click the Delete
button. Warning: If you delete a folder, all the saved documents within that
folder will be deleted.
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SECTION 6
Additional Content Features
The AskBob Tab
AskBob is an online forum developed to provide real time information for aviation
maintenance professionals. Named after its creator, Bob Jones (ATP Product
Marketing Specialist), the blog started out as a collection of questions and answers
regarding ATP products and services. It has expanded its coverage and it now
includes a variety of informative topics, discussions, news, polls, events, parts
marketplace, job postings, video clips, and much more. You can join in and post
questions and ideas on just about any aviation-related. An Internet connection is
required.
Registration
To join AskBob and be able to send in queries or join in the discussions, you must
have a username and password. Register by clicking the Register link found on
the upper right corner of the web page. All you need is a valid email address.
AskBob Pages
o
Home - Takes you to the AskBob home page shown in the figure above.
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Section 6 – Additional Content Features
o
Experts – Learn from an outstanding group of contributors whose experience
and background will provide valuable insight into compliance, safety,
certification, technique, best practices, and more.
o
Forums – Offers an open forum for you to request help, provide answers to
maintenance issues or just share experiences.
o
News – Includes aircraft maintenance news and news feeds, industry event
lists, and polls on maintenance practices.
o
Members – Displays a sortable, searchable list of current members.
o
Events – Shows upcoming events for the aircraft maintenance community.
o
Partners – ATP is developing this area to provide direct access to OEM
information, discussions, and training.
o
Marketplace – Consists of aircraft parts RFQ tools, Bobslist Classifieds, a full
Job Board, and resume service to help you get fully staffed.
o
Training – Includes training announcements, training schedules, and
upcoming events.
o
ATP Support – Provides a F.A.Q. section and a place to post your support
questions.
The Forms Tab
Access commonly used FAA forms and other aviation-related documents from the
Forms tab.
The Forms tab has four folders, three of which contain PDF, Microsoft Word, or
Microsoft Excel files of forms and worksheets.
o ATP Worksheet folder – includes worksheets that you can use in recording
aircraft components, or in calculating weights and balances. Also in this folder
is a (PDF) listing of ADs for different appliance models.
o FAA Forms folder – includes a collection of FAA forms templates.
o International folder – includes forms used by foreign agencies like the Joint
Aviation Agency and Transport Canada.
o A fourth folder called User Documents may be used as a central file storage
location. Refer to the next topic.
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Section 6 – Additional Content Features
Note:
Microsoft Word and Microsoft Excel are required to view and edit these documents.
Please refer to the recommended system requirements on page viii.
The form and worksheet files contained in these folders are read-only templates,
i.e., you cannot overwrite the files. Once you have filled in your information, you
have to save your completed form or worksheet into another directory and/or save
it with a different filename.
To fill out a form or worksheet, do the following:
1
2
3
Expand a folder and double-click a form or worksheet.
Areas where you can fill in information have gray boxes (Microsoft Word)
or empty cells (Microsoft Excel). Click a gray box/cell and enter the
appropriate information.
You may then print or save the completed form. To save, click the save
icon on the application’s toolbar. The Save As dialog box appears. In
the Save in field, navigate to the folder you would like to save the form in
(see TIP below). Rename the file so as not to confuse it with the
template file.
Tip:
You can save your completed forms and worksheets in the User Documents folder (refer
to the next topic).
 For Windows XP and Windows Server 2003 users - In the Save As dialog, navigate to
. This will take you one directory
the folder by clicking the “Up one level” icon
up, i.e., FAA_Template_Forms.” In the list of folders, click “User Documents.”
 For Windows Vista users - In the Save As dialog, navigate to the folder
C:\ProgramData\ATP\Navigator\FAA_Template_Forms\User Documents
After saving the file, refresh the Forms page to see the name of your completed form
under User Documents. To refresh, choose the Refresh Forms option in the NavigatorV
Tools menu.
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Section 6 – Additional Content Features
The User Documents Folder
The Forms tab has a folder called User Documents where you can store all your
completed forms and worksheets. You may also use this folder as the central
storage location of all your work files. Copy/save your files into the directory
indicated in Settings – User Documents folder location (see TIP below) and
access these files directly from the NavigatorV Forms tab.
Tip:
Open the Settings dialog box by choosing Settings from the Tools menu. Under
General Settings – Application Directories is a field called User Documents folder
location, which shows the default path to the User Documents folder. If you have a
personal working directory that you wish to access through NavigatorV, you can change
the default path.
If changed, existing files in the default User Documents folder are not automatically
transferred to the new location. You will have to manually move files from the default
folder to the new one.
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SECTION 7
Profile & Compliance
With Profiles, you will be able to perform multi-component searches. Profile &
Compliance allows you to define and consolidate an aircraft and its equipment into one
table or “profile.” The NavigatorV software platform uses information contained in the
Profile to generate FAA Airworthiness Directives (FAA AD), Service Bulletin (SB), and,
if your library includes EASA content, EASA Airworthiness Directives (EASA ADs)
Compliance Records for the aircraft.
Notes:
 For Regulatory subscriptions, SB Compliance Records will only include Associated
Service Information documents (ASI).
 ASI refers to any document issued by the manufacturer and is explicitly cited in
particular Airworthiness Directives.
Profile & Compliance Features
Access the Profile & Compliance tool from the NavigatorV Tools>Profile &
Compliance menu option or by clicking the
tab. The tool initially
opens in Profile View by default. The main features are identified below and
described in the following pages.
A
G
B
C
D
E
F
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Section 7 – Profile & Compliance
A
Menu Bar
Click a menu item to display options. The functions of each menu option are described
below. (Alternatively, you can press and hold the keyboard ALT key then press the keys
for the underlined letter of the menu item and the option, or you can follow the CTRL key
combination shown beside the menu option. For example, pressing the keys ALT+F+O or
CTRL+O will allow you to open a saved file.)
New… allows you to create a new Profile (refer to page 68).
A new record tab will be opened (see feature F).
Open… allows you to open a saved Profile & Compliance file.
A new record tab will be opened (see feature F).
Import… allows you to import a Profile and/or Compliance file
created from other applications (refer to page 81).
Close closes the Profile & Compliance file that you are
currently working on.
Save saves the Profile & Compliance file using the same
filename.
Save As… prompts you to enter a filename for the Profile &
Compliance file that you want to save. Refer to “Saving
the Profile” on page 72.
Save Profile Only As allows you to save only the Profile
portion of a Profile & Compliance file as a different file
(refer to “Creating an Exact Copy of a Profile” on page
73.)
Print… prints the Profile or Compliance Records.
Exit closes Profile & Compliance.
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Cut Row (Profile View only) copies the entries in a
selected row to the Windows clipboard, then deletes
the row from the Profile.
Copy Row (Profile View only) copies the entries in a
selected row to the Windows clipboard.
Paste Row (Profile View only) pastes the entries on the
Windows clipboard (copied using Cut Row or Copy
Row) into the selected Profile row.
Insert Row inserts a new row. In Profile, the row is
inserted before a selected row. In Compliance, the
row is inserted at the beginning of the list (refer to
“Inserting a User-Defined Row” on page 78).
Delete Row permanently removes a row.
Hide Row (Compliance View only) allows you to hide a
row that you want to exclude from the report.
Un-hide Row (Compliance View only) brings a hidden
row back into the Compliance Record.
Clone Row (Compliance View only) allows you to make a
duplicate of a row.
Import Row / Export Row (Profile View only) allows you
to copy specific rows with Compliance Records from
one file to another (refer to “Exporting Profile Rows
with Compliance Records into Another File” on page
72).
Find Row (Compliance View only) opens the Find AD Row
where you can specify the AD row that you want to
view.
Profile Information opens the Profile Information dialog
box where you can enter additional information about
the aircraft.
Profile View opens/switches to the Profile View.
Compliance View opens/switches to the
Compliance view. Compliance Records are
generated if the Profile is new, or updated if
the Profile was changed or if a new content
revision was installed.
Sort By, in Profile View, allows you to sort rows by
category or manufacturer; in Compliance View,
allows you to sort rows by Effective date or by
AD/SB number.
Show Equivalent Models (Profile View only)
displays the equivalent names of the model in
the selected row.
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Section 7 – Profile & Compliance
NavigatorV Main Menu opens/switches to the
NavigatorV main application.
Create Compliance (Profile View only) generates
the Compliance Records for a newly created
Profile. This option is only available when
working with a new, unsaved Profile.
Update Compliance updates the Compliance
Records when (1) new ADs/SBs have been
added during a recent content revision, or (2)
changes have been made in the Profile. This
option is only available when working with a
saved Profile.
Facility Information… allows you to enter facility
information that you can include in your
reports and/or sign-off information that you
can auto-fill into the Compliance Sign-off fields
of the Compliance Records.
Settings… displays the Settings dialog box (refer
to Section 11) where you can change default
settings used by NavigatorV and Profile &
Compliance to enhance performance.
Profile & Compliance Help… opens
the Help file.
Contact Product Support displays the
ATP Customer Care contact
information.
Copyright/License Agreement
displays the Master Customer
Agreement.
About NavigatorV displays the
NavigatorV version installed on
your computer.
B
Profile ID – The filename of the Profile & Compliance file. The Profile ID can be entered
in Profile Information (see feature G) or can be assigned when you save the file.
C
Main Tabs
allows you to create a Profile based on information about the
manufacturer name and model for every component installed on the aircraft, as well as
the aircraft itself. You are provided with a list of categories that you can use to
distinguish between components. For every category you select, comprehensive lists of
applicable manufacturer names and models are made available for you to choose from.
Refer to Working in the Profile View on page 68 for details.
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contains a listing of applicable ADs or SBs for each component in
the Profile. Enter compliance and sign-off information, print reports, etc. Refer to
Working in the Compliance View on page 75 for details.
takes you back to the NavigatorV main window.
D
Data Entry Pane – Your worksheet for entering components in Profile View and
entering compliance information in Compliance View.
E
Date Stamps – Shows the dates when the file was created and updated, and the
revision date of the NavigatorV database used when the file was last updated.
F
G
Tabs of Opened Records– Open multiple records (files) using the File>New or
File>Open menu option and move between records by clicking the respective tabs.
in the tab. If there are more tabs than what the
Close a record by clicking the
at the far end will appear and
window can display, the “Previous/Next” arrows
enable you to see the tabs that are hidden from view. You can also use the “Open Files”
to jump to a specific record.
arrow
View Full Profile Information – Opens the Profile Information dialog box where you
can enter the Profile ID (filename) for the Profile file and enter (optional) information,
such as owner/operator contact information, certificate of airworthiness issued, and
aircraft registration.
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Section 7 – Profile & Compliance
Working in the Profile View
Creating a Profile
1
From the NavigatorV Tools menu, choose Profile & Compliance. (You can also
open Profile & Compliance by clicking the
tab.)
Row Selector to select a component row for editing
Record Tab for each new record opened in File > New
Note:
You can work on two or more Profiles by opening new record tabs. Click File>New
to open a new record tab for another Profile.
2
3
4
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If not already open, click the View Full Profile Information button located
at the upper right hand corner of the window to open the Profile Information
dialog box.
In the Profile Information dialog box, enter a Profile ID (filename for the
Profile – typically the Registration Number of the aircraft; refer to the note
about “Naming Your Profile & Compliance File” on page 72). You may
also enter information in the optional fields or click OK to close the dialog box.
Enter manufacturer and model information for each component.
A.
Click the Category drop-down and select a component category.
B.
Click the Manufacturer drop-down and select a manufacturer.
C.
Click the Model drop-down and select a model.
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D. If you have additional information about the component, click the
PN/SN button
found at the end of the row. Enter
information in the Component Details dialog box. (Information
entered is used for record keeping and to identify components, for
example, you can enter the location of the component, as in “right”
engine or “left” engine.) Click OK to close the Component Details
dialog box.
Notes:
 If the desired item is not in the drop-down lists, you may type the name
directly in the field. User-entered components will not be used in the search.
 There are two ways of entering appliance components into the Profile:
1. If you know the generic name for the appliance, for example “Air
Conditioner,” select this name from the Category drop-down. Then, select
the manufacturer and the model from the Manufacturer and Model dropdowns. To search ADs/SBs for no particular manufacturer or model, select
“Any Manufacturer” and “Any Model” from the drop-downs.
2. If the generic name is not listed in the Category drop-down or if you do not
know the generic name of the appliance, select “Appliance” from the dropdown. You can then select the manufacturer and the model from the
Manufacturer and Model drop-downs.
5
6
Press the keyboard TAB key to add a new row. Enter manufacturer and model
information for the next component. Continue building the Profile.
(Optional) Before generating Compliance Records, you may want to set autofilling of facility and signoff information. Choose Facility Information… from
the Tools menu. If you have not already done so, enter information in the
appropriate fields.
 To include facility information and logo (if any) in the printed report, click
(check) Include in Compliance reports.
 To auto-fill the fields under the Compliance Sign-off column of the
Compliance Records, click the Auto-fill new Compliance records
checkbox.
 To add a company logo, click Change Image and navigate to the logo
image file. (The file type can be a BMP, JPG, PNG, or TIF.)
Click OK to save your entries.
7
8
Save the Profile. From the File menu, choose Save or Save As. In the Save
As dialog box, enter a new filename and then click Save. (Refer to the note
about “Naming Your Profile & Compliance File” on page 78.)
Click the Compliance View tab or the Create Compliance View button to
generate Compliance Records. Refer to “Working in the Compliance View” on
page 75.
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Editing the Profile
Every time changes are made to the Profile or a new content version is installed,
you will need to update the Compliance Records. This ensures that the
Compliance Records completely and accurately cover each component in the
Profile. To update, click the Compliance View tab after editing the Profile.
Adding a New Component Row
1
2
3
Click the blank row below the last component entry.
Select a category, a manufacturer, and a model from the drop-down lists.
(Optional) Click the PN/SN button to enter component details.
Editing a Component Row
Click the drop-down arrow corresponding to the column you wish to edit and
select a new entry.
Note:
To ensure integrity between the Profile data and the Compliance Records, no changes
can be made to any component information with associated ADs/SBs in the
Compliance Records. Rows of such components are indicated by a lock
icon in the
Row Selector column.
Deleting Component Row(s)
1
Select component row(s) to delete.
 To delete a single row, click the row.
 To delete a series of rows, click the first row of the series to be
deleted, press and hold the SHIFT key, then click the last row of the
series. (Alternatively, you can click the Row Selector of the first row
and drag down to the last row.)
 To delete a selection of rows, press and hold the CTRL key and click
the rows you wish to delete.
2
Choose Delete from the Edit menu. If your selection includes a locked
row, a Confirm Delete message will appear. (Alternatively, you can rightclick the Row Selector of any selected row then choose Delete Row.)
Note:
If you delete a locked row, compliance information for that row is also deleted.
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Copying Component Row(s)
1
Select component row(s) to copy.
 To copy a single row, click the row.
 To copy a series of rows, click the first row of the series to be copied,
press and hold the SHIFT key, then click the last row of the series.
(Alternatively, you can click the Row Selector of the first row and drag
down to the last row.)
 To copy a selection of rows, press and hold the CTRL key and click the
rows you wish to copy.
2
3
4
Choose Copy from the Edit menu. (Alternatively, you can right-click the
Row Selector of any selected row, then choose Copy Row.) If copying to
another Profile, open the Profile you wish to copy the selected row(s) into.
Click the Row Selector box of the row where you want to insert.
Choose Paste from the Edit menu. (Alternatively, you can right-click the
Row Selector of the row where you want to insert, then choose Paste
Row.)
Moving Component Row(s)
1
Select component row(s) to move.
 To move a single row, click the row.
 To move a series of rows, click the first row of the series to be moved,
press and hold the SHIFT key, then click the last row of the series.
(Alternatively, you can click the Row Selector of the first row and drag
down to the last row.)
 To move a selection of rows, press and hold the CTRL key and click
the rows you wish to move.
2
3
4
Choose Cut from the Edit menu. (Alternatively, you can right-click the
Row Selector of any selected row then choose Cut Row.) If moving to
another Profile, open the Profile you wish to move the selected row(s)
into.
Click the Row Selector of the row where you want to insert.
Choose Paste from the Edit menu. (Alternatively, you can right-click the
Row Selector of the row where you want to insert, then choose Paste
Row.)
Sorting Component Rows
 From the View menu, choose Sort by>Category or Sort
by>Manufacturer, or
 Click the Category column header or the Manufacturer column
header. Sort order toggles between ascending and descending with
each click on the header.
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Editing the Profile Information
Choose Profile Information from the Edit menu or click the View Full Profile
Information button found at the upper right corner of the Profile &
Compliance window. Make your changes, then click OK.
Saving the Profile
From the File menu, choose Save or Save As. In the Save As dialog box, enter a
new filename and then click Save.
Note:
Naming Your Profile & Compliance File. You can name your Profiles whatever you
want when you are asked for a filename (Profile ID) in Profile & Compliance. ATP
suggests that you standardize your naming of Profiles for easy reference in the future.
Try one or more of the following:
 Use one Profile per entire aircraft and name it with the registration tail number (“N”
number) of the given aircraft.
 Add suffixes to the filename indicating a year or date stamp if you intend to have
different versions for the same aircraft. For example, if the aircraft will have future
annual or progressive inspections, you can add “-2008” for “N12345-2008”.
 Add a suffix to indicate components only in the Profile as in “-F” showing the file
only includes airframe components, or “-E” for engine, “-P” for propeller, and “-A”
for appliance. You can also add another suffix level, like “-E1”, “-E2”, etc. to specify
components for a multi-engine aircraft (e.g. N12345-E1).
Please note that you should only name your Profiles when using Profile & Compliance.
Exporting Profile Rows with Compliance Records into Another
File
You can copy specific Profile rows with attached Compliance Records into another
Profile & Compliance file. The process involves exporting the rows from the source
Profile into a Component Transfer File (.cef), and then importing the rows in the
.cef file into the destination Profile.
1
2
In the Profile View, open the file that you wish to copy components from.
This will be the source Profile.
Select the component rows to be copied.
 To select a series of rows, click the first row of the series to be copied,
press and hold the SHIFT key, then click the last row of the series.
(Alternatively, you can click the Row Selector of the first row and drag
down to the last row.)
 To randomly select rows, press and hold the CTRL key and click the
rows you wish to export.
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3
4
5
6
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8
Choose Export Row from the Edit menu. If the selected rows include
Compliance Records, a message will appear to inform you that the records
will also be copied if you continue the export. Click Yes to continue.
In the Save As dialog, enter the file name for the .cef file and then click
Save.
You may close the source Profile.
Open the Profile that you wish to paste the components into. This will be
the destination Profile.
Choose Import Row from the Edit menu.
In the Open dialog box, choose the .cef file and click the Open button.
The imported rows will appear at the bottom of the list.
Creating an Exact Copy of a Profile
You can make a copy of the Profile portion of an existing Profile & Compliance file
and use this copy as a template to create other files. The copy will be an exact
duplicate of the source Profile, i.e., including Component Detail information,
Facility Information, and Profile Information.
1
2
3
In the Profile View, open the file that you wish to copy the Profile from.
This will be the source Profile. Do not make changes to the source Profile
at this point. (If you have to make changes to the source Profile, be sure
to save it before proceeding to Step 2.)
From the File menu, choose Save Profile Only As. In the Save As
dialog box. Enter the filename or use the name shown in the File Name
field.
Click Save. The source Profile is automatically closed and the new file
becomes active. You can now edit the new Profile or generate the
Compliance Records.
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Printing the Profile
From the Profile View File menu, choose Print… The preview allows you to see
how the page will look when printed.
Use the toolbar icons to change the zoom setting, move between pages, find text,
or export the report. Use the Export Report
RPT, PDF, DOC, XLS, or RTF format. Click
to export (convert) the Profile into
to start printing.
Exporting (Converting) the Profile to Another File Type
Export (convert) your Profile to RPT, PDF, DOC, XLS, or RTF formats. Refer to
“Printing the Profile” above.
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Working in the Compliance View
NavigatorV uses the Profile you created to generate Airworthiness Directives and
Service Bulletin Compliance Records. Use the FAA AD, SB, EASA AD (if available)
Compliance Records to track and sign off compliance for each aircraft component.
Switch between
FAA AD, SB, EASA AD (if available)
Compliance here
Entering Compliance Information
ATP-generated rows have blue fields that contain non-editable information.
Except for the blue fields, you may type in compliance information in any of the
other fields.
Switching Between Compliance Types
Select AD, SB, or EASA AD (if available*) from the Set Filter By Type field
drop-down on the upper left hand corner of the Compliance View. (*EASA ADs are
available in Regulatory libraries with EASA content.)
Displaying the Compliance Record of a Component
The Category box on the left hand side displays the Profile categories and the
corresponding number of documents in the Compliance Record. Click any of the
categories on the list. The Compliance Record for the selected category is
displayed.
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Auto-filling Compliance Sign-off Information
Automatically fill the Compliance Sign-off fields with your sign-off information.
Choose Facility Information… from the Tools menu. If you have not already
done so, enter information in the Compliance Sign-off section and click (check) the
Auto-fill new Compliance records checkbox.
Viewing a Document
Click any of the hyperlinked AD or SB numbers. The document appears in the
Document Viewer (refer to Section 5).
Note:
Compliance information in a document can be copied directly from the Document Viewer
into the Method of Compliance field of the Compliance View. In the Document Viewer,
highlight the text by dragging the cursor over it. Then, do a right-click and choose
Copy. Close or minimize the Document Viewer. In Compliance View, click the Method
of Compliance field for that document. Do a right-click and select Paste.
Adding More Information (DGAC support)
Click the
to see additional fields where you can enter an SB Number
referenced in the document, a CAA AD equivalent of the document, the recurring
Interval until the next compliance, or the Time Remaining (or cycles remaining)
until the next compliance. (To include these fields in the report, choose the
Expanded report type when printing the Compliance report. Refer to page 79.)
Sorting the Compliance Record
o From the View menu, choose Sort by>Effective Date or Sort by>AD/SB
Number, or
o Click the column field header you want to sort by. Sort order toggles between
ascending and descending with each click on the column header.
Filtering the Compliance Record
o The Set Filter By fields across the top of the page allow you to filter in what
gets displayed (and printed). In the Type field, choose FAA AD, SB, or EASA
AD (if available). In the Status field, select any filter from the list.
Status Filter
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Result
All
Lists all documents (except when used in combination with a date
filter).
New
Shows new documents added after an update.
Recurring
Shows only recurring documents.
Recurring+New
Shows recurring documents plus new documents added after an
update.
Hidden
Shows the list of hidden documents.
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Add a date filter by clicking (checking) the Date checkbox and selecting date
filters. If the Save Filter checkbox is selected, the filters you have saved and
will automatically be applied the next time you open the profile.
o You may also filter the list by any of the field headers in the Compliance Record
columns.
Click the filter button of the field and then select a filter. (Point the cursor on the
column header you want to sort by. The filter button will appear on the upper right
corner of the header.)
Field Filter
Result
(All)
Displays all documents in that particular field.
(Custom)
Opens the Custom Autofilter dialog to allow you to build a filter
expression. (See Custom AutoFilter description below.)
Not available in the AD or SB
field
(Blanks)
Shows only the rows with no entries in the field where filter is
applied.
(Non blanks)
Shows only the rows with entries in the field where filter is applied.
Checked/Unchecked
Shows only the rows where the Recurring checkbox is selected.
In Recurring field only
All Items/entries in the
field header selected
Filters the list by the selected item/entry.
If you wish to filter by keyword or date ranges, you may do so by selecting the
(Custom) filter option. The Custom AutoFilter dialog box allows you to build a
filter expression.
1
2
1
2
3
Build an expression by selecting a relational operator (for example, equals,
does not equal, is greater than, and so on) from the drop-down list in the
left field and enter a keyword, phrase, or date on the right field.
(Optional) To further limit the search, add a boolean operator (And/Or) and
a second expression in your filter.
Click OK to apply filter.
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Inserting a User-Defined Row (User Row)
There may be ADs/ASIs/SBs that you wish to add to the Compliance Record, such
as, historical ADs/ASIs/SBs that have been cancelled, rescinded, and have since
been revised with different applicability or any other reason. However, the newly
added documents will not be matched against other documents in the database to
show applicability.
From the Edit menu, choose Insert Row. A new (yellow) row is inserted at the
beginning of the compliance list. The new row contains a temporary AD/SB
number. Change this number with the document number you want to add, and
then enter information in the other fields. The compliance list sorts automatically
when you tab or click out of the row.
Note:
AD/SB numbers entered in user rows will not hyperlink to the document. You may also want to
take note of your document as the compliance list sorts automatically when you tab or click out
of the row.
Hiding/Un-hiding a Row
A row or rows that you feel are not necessary to include in your printed report can
be hidden from the AD or SB Compliance Record. Select the row then choose
Hide Row from the Edit menu. Conversely, you may un-hide the row by first
selecting Hidden from the Status field (found at the top of the Compliance View),
and then selecting the row and choosing Un-hide Row from the Edit menu.
Cloning a Row
Cloning is the method of duplicating a row. This feature comes in handy when you
have documents for maintenance checks/services (for example, recurring ADs),
that need to be performed at regular intervals and thus require a different
schedule and sign-off information. To clone a row, click the row selector (see
figure) then choose Clone Row from the Edit menu. Alternatively, you can rightclick and choose Clone Row. Clones are shaded yellow.
Clone
Row Selector
Deleting a Row
Only user-entered rows and clones may be deleted. Click the row selector and
choose Delete Row from the Edit menu. Alternatively, you can right-click and
choose Delete Row.
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Saving the File
From the File menu, choose Save to save the Compliance Records to the same
Profile & Compliance file, or choose Save As to save with another filename. In
the Save As dialog box, enter a new filename and then click Save. Refer to the
note about “Naming Your Profile & Compliance File” on page 78.
Printing Compliance Records
From the Compliance View File menu, choose Print. The Print Report dialog box
lets you choose between three report types - Standard, Compact, or Expanded and select the components you would like to include in the report.
Standard – report that follows the FAA Advisory Circular recommendation.
Printed in 8½ x 11 landscape format.
Compact – report printed with compressed fields in 8½ x 11 portrait pages.
The compressed formatting allows for more rows to fit on one page.
Expanded – a report similar to the Standard type but includes entries in the
More Information fields. (Refer to the topic “Adding More Information” on
page 76.)
A preview of the report will be displayed.
Use the toolbar icons to change the zoom setting, move between pages, find text,
or export the report. Use the Export Report
RPT, PDF, DOC, XLS, or RTF format. Click
to export (convert) the Profile into
to start printing.
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Exporting Compliance Records
Compliance Records can be exported (converted) to RPT, PDF, DOC, XLS, or RTF
formats. Refer to “Printing Compliance Records” on page 79.
Adding a Company Logo in the Printouts
Choose Facility Information from the File menu. Click the Change Image
button and navigate to the logo image file. (The file can be a BMP, JPG, PNG, or a
TIF. Recommended dimensions of the image: 50 pixels x 100 pixels.) Click
(check) Include in Compliance reports. Click OK to save your entries. To
print, refer to “Printing Compliance Records” on page 79.
Activating the Auto Backup
Automatically backup your Profile & Compliance files when you exit the NavigatorV
application. To activate auto backup, choose Settings from the Tools menu. In
the Settings dialog box, click the Backup tab. Click the Enable auto backup
checkbox and choose a backup location. Refer to “Backup” in Section 11 for
details.
Profile Recovery
Profile & Compliance features an automatic file recovery utility. This utility saves
the changes you make to a Profile & Compliance file every 3 minutes. If a system
error occurs while you are editing a file and causes you to restart your computer,
just restart Profile & Compliance. The Profile Recovery dialog box will be
displayed. It will show you the name of the file that contains the last saved
changes.
You may then choose to save or delete the recovered file. To save the file, make
sure the Recover? checkbox is selected.
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Importing Profile & Compliance Files
Convert your Navigator 3.6 files and those you have created with another
application into the NavigatorV format. From the Profile & Compliance File menu,
choose Import. Select the application file you would like to import and click
Next. The Import Wizard will prompt you to select the file(s).
Importing Navigator 3.6 Files
When you import Navigator 3.6 Compliance Records, make sure that the files refer
to the same aircraft. If the Profile file used to create the Compliance Records is
available, you can include this file in the import. NavigatorV merges the Profile
and Compliance Records into a single file. If you do not have the source Profile,
you can still perform the import. NavigatorV will reconstruct the Profile from
information it derives from the Compliance Records. Original files are kept intact
and can still be used in Navigator 3.6. Hint – Make sure the use of serial
numbers is consistent on every page of the source file in order to avoid
creating duplicate components.
1
2
Click the Select Compliance Record Files button and select all the
Compliance Records for the aircraft.
The paths to the Navigator 3.6 Compliance Records you selected should
appear in the Compliance Record Files field.
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3
4
5
6
(Optional) If the Profile you used to create the selected Compliance
Records is available, click the Select Profile File button and select the
Profile. The path to the selected Profile appears in the Profile File field.
Click Finish to proceed with the import.
When importing is completed, the Profile component rows are populated.
Click the Compliance View tab to review the Compliance Records.
Note:
Check the imported Compliance Records. The process of merging several files
may have created duplicate entries. Go through the lists and edit/move the AD
rows as needed.
7
Save the new file.
Importing Files Created from Other Applications
1
2
3
4
5
Select file type you would like to import.
Click the corresponding Select File button and select the file.
The path to the file you selected should appear in the Import Wizard field.
Click Finish to proceed with the import.
When importing is completed, the Profile component rows are populated.
Note:
During the import, category, manufacturer, and model names from the source
file are matched with names in the database. If an equivalent is not found, the
Profile field that corresponds to that particular name entry is left “blank.” After
the import, if the Profile has a blank field, manually select the closest equivalent
name from the drop-down. A Profile row with a blank field will not be used in
generating Compliance Records.
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Click the Compliance View tab to create/review the Compliance Records.
Save the new file.
NavigatorV 8.1 User Guide
SECTION 8
Creating and Managing Parts Requests
NavigatorV provides the ability to create a parts request for a job when working in any
NavigatorV document. After the parts request is created, you can track and manage
the parts request through your part ordering process.
The Parts tab provides the following capabilities:
o
Create a parts request from within any NavigatorV document, including the
Illustrated Parts Catalogs or Service Bulletins
o
Create multiple parts request lists per job
o
Print a parts request or create a PDF of a parts request that can be attached to
an email
o
Track parts requests through the part ordering lifecycle from a request to part
receiving
o
Add employee and vendor information to make it easier to assign and track
parts requests
o
Export a parts request to a XML or CSV (comma separated variable) file for
import to another compatible system
The following topics explain how to use the Parts tab.
Basic Parts Request Workflow
The Parts tab was designed to manage the parts request through your ordering and
receiving process. The following roles and responsibilities can be used in the parts
ordering process:
o
Parts Manager – setup the parts request job in NavigatorV. After the parts
request is created by the mechanic, the Parts Manager works to create RFQs
(Request for Quote) and order the parts.
o
Mechanic – create a parts list for a job from any NavigatorV publication (for
instance, the Illustrated Parts Catalog).
o
Parts Receiving Manager – track that parts were received and then
distributes the parts to the mechanic to complete the job.
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The following graphic reviews the basic roles and responsibilities in the part ordering
process.
Parts Manager
Receive and Distribute
Parts for Job
Setup Job
Mechanic
Parts
Receiving
Create Part
Requests
Order Parts and
Track Bids
Parts Manager
Overview to Parts and the Parts Dashboard
Below is the main window for the Parts tab. Click the Parts tab to display this window.
Navigation Tree
Click to display the Parts dashboard.
Click to add a contact.
See the topic “Using
Company Contacts” for
more information.
Click to display Help.
Quick status reports on
Parts Requests. See the
topic “Using the Parts
Dashboard” for more
information.
For network users, select
this checkbox to enable
auto refreshing of the
Navigation Tree. See
the topic “Setting the
Tree Automatic Refresh”
for more information.
Search the online
AskBob Supplier
Directory.
Click to switch to the
different Parts views.
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Using the Job & Parts Requests View
You can setup the Parts tab to best match your current part ordering process as
the tab is highly configurable. The following graphic describes the options that are
available to you when setting up and configuring the Parts tab.
Category – is a grouping of Jobs.
Job – is a work event or work order.
PR – is a Parts Request with a list of parts
needed for a job. You can have multiple parts
requests per job.
When viewing a Job or Parts Request, the date
the Job or Parts Request was created appears
in the brackets.
Changing Parts Views
You can switch to one of three views when using the Parts tab by clicking the
buttons in lower left of the Parts window. The views include:
o
Job & Parts Requests – is the primary view of Parts tab and organizes the
information by categories and jobs.
o
Parts Requests By Status – displays all parts requests by their current
status. See “Changing the Status of a Parts Request” for more information.
o
Company Contacts – allows you to enter, view, and edit company contact
information used in the parts ordering process. See “Using Company
Contacts” for more information.
Setting up a Category, Job, and Parts Request
You can configure the Parts tab to best match your current part request and ordering
processes. We recommend that you setup your categories, jobs, and parts requests in
the Parts tab before adding parts to a parts request.
Important: Categories, jobs, and parts requests can also be setup when adding a part
from within a NavigatorV document.
To add a category:
1
Click Category: (New) in Job & Parts Requests view tree. The Job Category
Record fields will be displayed (see figure next page).
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The Comment field is optional.
2
Enter a new Category Name.
A category name is a grouping for jobs. You may want to group jobs by
facility, type of repair, year, and so on.
3
Click Add.
To add a job:
1
Click Category: <Name> in Job & Parts Requests view tree.
The default categories are “Active” and “Archived.”
2
Click Job: (New) and the new Job form appears.
Fields with an * are
required. All other
fields are optional.
Click Add New to add
a new contact.
Contacts that have
been added appear on
the drop-down list.
Click Details to see
all the information on
a selected contact.
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3
Enter the information for the job.
Only the Job ID is required. Enter the information for the job as needed to
support your business processes. See the section “Using Company Contacts”
for more information on adding names to a job.
4
Click Add to create the new job.
To add a parts request:
1
Select the Category, Job, and then PR: (New) in Job & Parts Requests view
tree.
Double-click to expand each level.
Alternatively, click the + icon to
expand the Job.
2
In the *Parts Request# field, enter a parts request name.
A Parts Request cannot be called (New).
You must enter a parts request name.
3
Click Save to create a new parts request.
You can repeat steps 1 to 3 to create additional parts requests (depending
upon your business processes). For instance, you might create a parts
request per vendor to make it easier to create an RFQ.
You can update the status of the parts request as it moves through the part
order cycle. See the topic “Changing the Status of a Parts Request” for more
information.
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Section 8 – Creating and Managing Parts Requests
Adding Parts to a Parts Request from a Document
You can add parts to a Parts Request from within a NavigatorV document (this is the
recommended method). This allows your maintenance professionals to create a parts
list when reviewing the manuals during a maintenance task.
To add a part from within a NavigatorV document:
1
Open a document within NavigatorV.
2
Click Add Parts at the bottom of the Document Viewer.
Category, Job, and
Part Request are
required and may
already be
populated by the
Parts Manager.
Alternatively, click
New to create a
category, job, and
parts request #.
See “Setting up a
Category, Job, and
Parts Request” for
more information.
3
Select the Category, Job, and Part Request from the drop-down lists and
then enter data into the other fields.
If necessary, you can create a new category, job, and parts request by clicking
the New button. After you create this information, the item appears on the
drop-down lists. See the topic “Setting up a Category, Job, and Parts
Request” for more information.
Fields with an asterisk (*) are required fields. The other fields are optional
and should be completed as necessary to support your part ordering process.
See the topic “Understanding the Fields in Parts” for more information on a
specific field.
You can copy and paste between the NavigatorV manual and the Parts form to
speed up the data entry. Be sure to validate that the information was copied
correctly.
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4
Click Save and Close to add a part to the list.
Alternatively, click Save and Add Another Part to continue to add parts to
the list. If you want to close the form, click Close Form and form closes and
no changes are made to the parts list.
Adding Parts to a Parts Request Using the Parts Tab
You can also use the Parts tab to enter parts. You may find this more convenient for
adding consumables such as engine oil.
To add a part using the Parts tab:
1
Select the Parts Request (PR) in the Job & Parts Requests view tree.
Below is an example of how to navigate to your Parts Request.
Double-click to expand the tree.
Click to select the Parts Request
(preceded by PR). The selected
row appears in a darker color.
2
Click the Add Part button found below the PARTS REQUEST fields.
Parts Request Line form appears.
The Add
When adding or editing a part in the Parts tab, Fulfillment fields appear.
After a part is ordered, you can use the fields to track cost, shipping
information, and date the part was received. Refer to the topic “Receiving and
Part Fulfillment” for more information.
Fields with an
asterisk (*) are
required.
Press the [Tab]
key to move
between fields.
Complete as many
fields as required
to support your
business
processes.
See the topic
“Understanding
the Fields in Parts”
for more
information on a
specific field.
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3
Enter the part information and click Save and Close.
Alternatively, click Save and Add Another Part to continue to add parts to
the list. If you want to close the form, click Close Form and form closes and
no changes are made to the part list.
Changing the Status of a Parts Request
You can change the status of a parts request so that you can track the parts request
through the ordering process.
To change the part status:
1
Select the Parts Request (PR) in the Job & Parts Requests view tree.
2
Select the Status of the Parts Request from the drop-down list.
The status is saved immediately after you save the request.
By default, the Parts
Request status is set to
“Request.”
Note:
To view the Part Requests by their status, click Parts Requests by Status button found at the
lower left corner of the Parts window.
Receiving and Part Fulfillment
You can use the Parts tabs to track part receiving and fulfillment information. You
must use the Parts tab to access the Fulfillment fields (the fields are not available
from within a NavigatorV document).
To add receiving, costing, and part fulfillment information:
1
2
90
Select the Parts Request (PR) in the Job & Parts Requests view tree.
Display the edit form (Edit Parts Request Line) for the part using one of the
following methods:
o
In the PARTS REQUEST list, double-click the part.
o
In the PARTS REQUEST list, right-click on the part and select Edit.
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Section 8 – Creating and Managing Parts Requests
3
Enter information into the Fulfillment fields.
See the topic “Understanding the Fields in Parts” for information regarding a
specific field.
4
Click Save and Close.
Exporting Part Information to Other File Formats
When working with Parts, you can select a Category, Job, or an individual Parts
Request and perform the following operations:
Exporting to CSV
This allows you to export part information to a CSV (comma separated variable)
file that can be imported into most spreadsheet applications.
To export part information to CSV:
1
2
In the Job & Parts Requests view tree, point the mouse cursor to the
Category, the Job, or the Parts Request that you want to export. (You
cannot export from any other Parts view.)
Right-click and select Export to CSV.
Select another folder
where you want the
records.
Depending upon
whether you selected a
category, a job, or a
parts request, the
appropriate fields are
checked automatically.
Output filenames
appear in the text
boxes after you click
Export.
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Section 8 – Creating and Managing Parts Requests
3
Click Export to create the CSV files.
Two files are created for the Parts Request -- the header file which
contains basic information regarding the Parts Request, and the Parts
Request Line file which contains details of each part included in the Parts
Request.
Exporting to XML
This allows you to export a parts request to an XML file. The XML file “tags” or
identifies the different part data elements to make it easier for other programs to
use or import the data.
To export a parts request to XML:
1
2
In the Job & Parts Requests view tree, point the mouse cursor to the
Category, the Job, or the Parts Request that you want to export. (You
cannot export from any other Parts view.)
Right-click and select Export to XML.
Select another
folder where you
want the records.
The path and file
appear in the
text path after
you click Export.
3
Click Export to create the XML file.
Copying and Merging Part Information
You can copy and merge parts requests that you have previously created in the Parts
tab. This makes it easier to re-use an existing parts list or combine several parts
requests into a single file for archiving or reporting purposes.
To copy or merge parts requests:
1
92
In the Job & Parts Requests view tree, point the mouse cursor to the Parts
Request that you want to copy.
NavigatorV 8.1 User Guide
Section 8 – Creating and Managing Parts Requests
2
3
4
Right-click and select Copy.
Then, point the mouse cursor to the Job (where the Parts Request selected in
step 1 will be copied into) or the Parts Request (where the Parts Request
selected in step 1 will be merged into).
Right-click and select Paste.
Select “As A New Parts Request
#” to add a copy of Parts Request
into the selected Job. You must
type in a Parts Request number
to copy the parts list to a job.
Select “Append to Existing Parts
Request #” to merge with the
selected Parts Request. The
name of the selected Parts
Request appears in the text box.
5
Click OK.
Printing a Parts Request
You can print any parts request. When printing a parts request, you can select to
print the request or save it to a PDF file.
To print a part request:
1
2
In the Job & Parts Requests view tree or the Parts Request by Status view
tree, point the mouse cursor to the Parts Request that you want to print.
Click the right mouse button and select Print.
From and To names appear in
the Parts Request.
- From is an employee at the
facility that is ordering the Parts
Request.
- To is the name of the vendor or
person you want to receive the
Parts Request.
To add or edit a name in the
drop-down lists, see the topic
“Using Company Contacts” for
more information.
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Section 8 – Creating and Managing Parts Requests
3
Click Print Preview to view the Parts Request before it is printed.
To save the Parts Request to a PDF file, click Save to PDF.
4
In the Print Preview window, choose Print from the File menu.
Alternatively, click the Print icon on the toolbar.
Using the Parts Dashboard
The Parts Dashboard is available from anywhere within the Parts tab and provides you
with you quick status reports and access to Parts functionality.
To view the Parts dashboard:
1
Click the Parts tab.
2
Click Parts Dashboard button at the top of the Parts window.
Using the Quick Summary Reports
Quick summary reports of the Parts
Requests in the current database.

Age of any Parts Requests (within
2 weeks)

Status of Parts Requests

Priority requested parts
Searching for Vendors Using the AskBob Supplier Directory
The AskBob Supplier directory is an online directory of part vendors. You can
consult the directory to locate a part or service vendor. You must have Internet
access to use the AskBob Supplier directory.
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To search for a vendor:
1
Click the Parts tab.
2
Enter a keyword (optional) and select a vendor category.
3
Click Search.
Using Company Contacts
You can use company contacts to add employee, facility, and other contact
information. Contacts are used in Jobs and when printing a parts request.
To enter a new contact:
1
Click Company Contacts button (lower left corner of the Parts window).
Alternatively, you click Parts Dashboard and click Add a New Contact.
2
In the Contact Name field, click New then enter the name of the contact
person.
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Section 8 – Creating and Managing Parts Requests
3
Enter the contact information.
Only the Contact Name field is required. You cannot duplicate a contact
name.
4
Click Add.
To modify an existing contact:
1
2
3
4
Click the Company Contacts button (lower left corner of the window).
In the Company Contacts view tree, select the contact in the list.
Click Modify This Contact.
Make your change and click Update.
Setting the Tree Automatic Refresh
In a network environment, users on different machines will be able to create or
remove Parts data, for instance, categories and jobs. As changes are made to the
database, it is important that the Parts navigation tree refresh automatically so that
everyone sees and works on the same tree data at all times. Refresh rate setting is
defaulted to 30 seconds. You may change this setting any time.
To enable automatic tree refresh:
1
2
3
Go to the Parts Dashboard.
Select the option Refresh Data in Tree View Automatically.
(Optional) From the Tools menu, click Settings and open the Parts tab. In
the Parts Tree View Refresh field, change the refresh rate, then click OK.
Backing Up or Restoring the Parts Database
Backup files of the Parts database are date and time stamped. This allows you to
easily identify the backup file to restore from in case some data on the current
database accidentally got deleted or becomes unusable.
To backup the Parts database:
1
2
3
96
From the Tools menu, click Settings and open the Parts tab.
(Optional) In the Parts Request Backup section, click Choose Location to
change the backup file directory.
Click Backup Now to create the backup. The Last Backup will show the date
and time the current backup was made.
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Section 8 – Creating and Managing Parts Requests
To restore a backup:
Note:
You will need to restart NavigatorV after restoring a Parts database.
1
2
3
4
5
From the Tools menu, click Settings and open the Parts tab.
In the Parts Request Backup section, click Restore.
Double-click the database file you would like to restore.
Click OK to close the Settings dialog box.
Restart NavigatorV.
Understanding the Fields in Parts
The following table describes the different fields available in Parts. Based on your
current part ordering process, you can decide which fields to use or not. Most of the
part fields are optional and not required.
Part Field
Description
Size (# of
characters)
Record Information Fields
Category
A grouping of jobs. By default, Active and Archived are
the default categories. However, you might want to
create a category by facility, year, or type of repair.
20
Job
A work event or work order associated with an invoice.
You can create as many jobs as required by your
facility.
20
Part Request #
A list of parts needed for a job. You can have multiple
part requests per job.
20
Sqk
Item by the customer to be assessed and repaired as
needed. The field is an abbreviation for Squawk.
3
Priority
List of common job priorities. The drop-down list
provides a description of each type of priority.
NA
Tech
The technician or mechanic making the request for
parts.
50
Part Identification and Requirements Fields
Part Number
Number of the part as it appears in an OEM or vendor
manual.
32
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Section 8 – Creating and Managing Parts Requests
Description
Description of the part. This field is often referred to as
Nomenclature.
255
Alt Part
Number of another part that also can be used for the
repair if the first part cannot be located.
32
Part Manual Notes
Information that can be recorded about the publication
used when ordering the part. For instance, the manual
name, page number, and revision date.
255
Ref #
Number used in many OEM part manuals to
differentiate parts.
50
Mfg
Manufacturer of the part being requested.
55
ATA
Industry standard for the content, structure, and
electronic exchange of aircraft engineering,
maintenance, and flight operations information. You
can enter a complete or partial ATA code.
NA
Needed
Date the part is needed by to complete the repair on
time.
NA
Qty
Number of a specific part that is required for a repair.
NA
UOM
Unit of measure for the part being requested.
NA
Condition
List of common part conditions. The drop-down list
provides a description of each condition.
NA
List Price
Price of the part being requested. Prices are provided
from the OEM or part vendor based on an RFQ.
Typically, the list price does not appear in an OEM
publication.
NA
Used On
Reference used in many OEM part catalogs. The field is
often referred to as Effective On.
20
Cost
Amount charged by the vendor.
NA
Freight
Amount charge for shipping.
NA
ETA
Estimated Time of Arrival is the estimated date the part
is to be delivered.
NA
Received
Date the part was received.
NA
Ship Via
Drop-down list of the most common shipping methods.
NA
Ship Notes
Additional text field to record shipping notes.
255
Fulfillment Fields
98
NavigatorV 8.1 User Guide
SECTION 9
Managing Libraries
Managing libraries is one of the most important tasks with NavigatorV. While
NavigatorV provides tools to help keep you aware of currency, understanding what to
do about changes in your subscription such as renewal and replacing a library will help
keep your experience seamless throughout the transition. This section will highlight
the use of Product Registration, Content Installation, and Managing Library User
Accounts.
Product Registration
Add or renew your library subscription from Product Registration. From the
NavigatorV Tools menu, choose Product Registration. (You can also open
Product Registration by clicking the short-cut from the Windows Start button –
Start>Programs>NavigatorV>Product Registration.)
To get a printout of your registered products, right-click inside the dialog box and
click Print Preview. In the preview window, click Print to start printing.
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Section 9 – Managing Libraries
Adding a Library
Important: Close all sessions of NavigatorV before proceeding.
With the Product Code(s) and Access Code(s) of your new library subscription(s)
on hand, do the following:
1
2
3
4
In the Product Registration dialog box, enter the new Product Code and the
new Access Code (include dashes) in the appropriate fields.
Click the Add to Registered Products button to add the new product in the
Registered Products pane.
Repeat steps 1 and 2 for each Product Code/Access Code you wish to register.
When finished, close Product Registration.
The installer will connect to the Internet to verify your Group ID number. If
the installer is not able to connect to the Internet, you will be prompted to
enter this number. If prompted, enter your Group ID number, then click OK.
(This information can be found on the sticker inside the NavigatorV disc box.)
Note:
On the next step, if you have been updating revisions with EZ Update, make sure to
select Yes for installing library content. You may want it to run the installation
overnight.
5
The content needs to be updated. The message “Update with EZ Update?”
appears. Click Yes to start EZ Update content installation, or click No to
install content from disc. Refer to the topic “Library Content Installation” on
page 104 for instructions on how to install content from disc.
Notes:
 ATP recommends that you install ALL content on the hard drive for convenience and
for improved system performance. You will be able to access the documents faster
and, for multiple-disc libraries, since all the information you need is on the hard drive,
you will not have to swap discs to retrieve information.
 In a network environment, please check the library assignments in all user accounts.
By default, the new library has been added to all users. Refer to “Managing Library
User Accounts” on page 107.
100 NavigatorV 8.1 User Guide
Section 9 – Managing Libraries
Renewing a Library
Within 45 days from the expiration of a product (library) license, the library status
“Libraries Ready to Renew” will be displayed on the Welcome tab (refer to “The
Welcome Tab” in Section 3). If you have Internet connection, a Renew Only
Here link is provided on the upper right corner of the Welcome tab.
Note:
For users without Internet connection, contact Customer Care at the following numbers:
800.227.4610 (U.S. & Canada) or +01.415.330.9500 (Worldwide).
Click Renew Online Here and do the following:
1
2
3
On the EZ Renew page, select the product or products that you wish to
renew. (Products up for renewal have been pre-selected for you. You
may de-select if necessary.)
Click Proceed to Checkout.
Enter payment information. Make sure to include your email address.
(This address will be used for the renewal confirmation email.)
4
Click Continue Checkout.
5
Review the renewal information, then click Submit Renewal.
6
Print the acknowledgment page for your records. A confirmation email
will be sent to you shortly.
From the time the email was sent, the activation of the renewal starts. Allow 24
hours for the activation process. After 24 hours, you may then update your
products’ Access Codes in Product Registration.
To update Access Codes, do the following:
1
Open Product Registration. (From the NavigatorV Tools menu, choose
Product Registration. You can also open Product Registration by
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101
Section 9 – Managing Libraries
clicking the short-cut from the Windows Start button –
Start>Programs>NavigatorV>Product Registration.)
2
3
Click the Download Access Code Online link for a renewed library.
In the Confirm Update message, click Continue. The status for the
library will now indicate “Current” and a new expiration date is shown.
4
Repeat steps 2 and 3 to update another Access Code.
5
Close Product Registration.
If there is a problem with downloading, you may update the library by entering
the Product Code and Access Code in the Product Registration fields, and then
clicking Add to Registered Products. Access Code information can be found on
the invoice that was mailed to you. Or, you may contact ATP Customer Care at
the following numbers: 800.227.4610 (U.S. and Canada) or +01.415.330.9500
(Worldwide).
Replacing a Library
If you have upgraded your library subscription and have received a new Product
Code and a new Access Code, replace the old Product Code with the new code by
following this simple rule:
FIRST ADD the New Code THEN REMOVE the Old Code
Doing so will make the whole process easier and faster. Refer to “Adding a
Library” on page 100 for instructions on how to add the new Product Code.
When the new code has been added, you can then remove the old code. In the
Registered Products pane, click the Product Code you wish to remove, and then
click Remove Selected. In the confirmation message, click Yes.
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Section 9 – Managing Libraries
Changing Your Subscriber Number
Important: Please close the Disc Manager and all sessions of NavigatorV before
proceeding.
All registered products listed in the Product Registration dialog box are tied to your
Subscriber Number. If, for some reason, your Subscriber Number should change,
you will have to register the new Product Code(s) associated with the new
Subscriber Number. The old Product Codes will be removed from the list of
registered products.
To change your Subscriber Number:
1
2
3
Click the Edit Subscriber Number link found at the bottom of the Product
Registration dialog box. In the confirmation message, click Yes.
Enter your new Subscriber Number (do not include dashes) then click OK.
Your Subscriber Number should appear below the Registered Products
pane.
Refer to “Adding a Library” on page 100 for instructions on how to register
the Product Code(s).
Note:
In a network environment, please check the library assignments in all user accounts.
Refer to “Managing Library User Accounts” on page 107.
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Section 9 – Managing Libraries
Library Content Installation
Installing Library Content on the Hard Drive
In this topic, you will learn how to install your library content on the hard drive.
You can install content any time if you have not done so during the NavigatorV®
installation, or if you have added a new library Product Code in Product
Registration.
ATP recommends that you install ALL content on the hard drive for
convenience and for improved system performance. You will be able
to access the documents faster and, for multiple-disc libraries, since
all the information you need is on the hard drive, you will not have to
swap discs to retrieve information.
There are two options in installing content. You can either install from disc or over
the Internet. If installing from discs, please be ready with the latest library
content discs.
Launch NavigatorV and open the EZ Update tab.
In the Content column, you will see the content status of each library. Remove
Content indicates that the content for the library is installed and that you can
remove it if necessary. Install Content suggests the action you can take for library
content that is currently not installed.
Under each library, you will find disc numbers and disc dates. They should match
the numbers and dates of the discs that you now have.
To install content, do the following:
1
2
3
4
Click Install Content.
Select the library or libraries you would like to install content to.
Compare the Required Space against the Available Space. If the
available space is more than the required space (plus at least another
500MB of additional space), skip to step 5.
De-select a library (or libraries) and re-check space requirements.
104 NavigatorV 8.1 User Guide
Section 9 – Managing Libraries
o
If after de-selecting, the available space is at least 500MB more than
the required space, skip to step 5. Note that only the content of the
selected library or libraries will be installed.
o
If after de-selecting, there is still not enough space, click Cancel.
Your hard drive will not be able to hold more library content.
(However, you will be able to access content directly from disc.
NavigatorV will prompt for the appropriate disc when you click on a
document link.)
Note:
If you cancelled because you do not have enough space on the hard drive, you
will have to remove files from your computer to make room for more content.
You can run the content installation again from the EZ Update tab.
5
Click the Install Selected Content button. In the Select Installation
Method dialog, there are two options for installing library content – Install
via EZ Update and Install from Disc.
Note:
ATP recommends installing content from disc. Unlike update revisions
which are smaller in size and can be downloaded faster from EZ Update, full
library content is much larger and will take longer to download.
Please be ready with your NavigatorV library content discs. You will be
prompted to insert them during the installation.
o
Install via EZ Update – installs the content over the Internet using
the NavigatorV EZ Update service.
o
Install from Disc – installs content from the library content disc(s).
A disc prompt will appear for each required disc.
Insert the appropriate disc at each prompt. Make sure that the label
and date of the disc match the information on the prompt. (After
inserting the disc, wait a few seconds for the program to detect it.
You may have to click the Reload button if the program does not
continue.)
6
After the installation, the Installation Complete message appears. Close
the message box. The content status for the library should now be
Remove Content.
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Section 9 – Managing Libraries
Removing Library Content from the Hard Drive
Below are instructions for removing library content from the hard drive should you
have to remove content because of space limitations or for some other reason.
Note:
When content to a library or libraries has been removed, NavigatorV will prompt you to
insert discs if you try to open documents in those libraries.
Do the following:
1
Launch NavigatorV and open the EZ Update tab.
2
In the Content column, click Remove Content.
3
Select the library or libraries you would like to remove content from.
4
5
Click the Remove Selected Content button and click Yes in the
confirmation message.
When content has been removed, the Uninstallation Complete message
appears. Close the message box. Content status for the libraries should
now be Install Content. (NavigatorV will now be prompting for a disc
when you try to open a document in those libraries.)
Reinstalling Content
This feature allows you to reinstall content for any of your libraries should your
content files accidentally be deleted or become unusable.
Do the following:
1
2
3
4
Launch NavigatorV and open the EZ Update tab.
Click the Reintall Content link found at the bottom right corner of the
window.
Select the library or libraries you would like to reinstall content to.
Follow steps 5 and 6 on page 105.
106 NavigatorV 8.1 User Guide
Section 9 – Managing Libraries
Managing Library User Accounts
Library user accounts are one of the more flexible features to network users.
They allow multiple users to be logged in without dedicating all licenses for all
libraries with every logged in user. Libraries can be assigned and re-assigned
among user accounts while users can be added and removed as desired. There is
no limit to the number of user accounts that can be created and libraries are only
limited by the user licenses of your subscription.
To create or edit library user accounts, open the User Administration dialog box
either from the Windows desktop (Start>Programs>NavigatorV>User
Administration) or from the NavigatorV Tools menu (Tools > User
Administration).
Note:
Each running instance of NavigatorV takes up some licenses. This means that if you run
NavigatorV just to open User Administration, you will be taking licenses away from other
users, specifically the network clients. To avoid this, open User Administration from the
Windows desktop or, if necessary, remove libraries assigned to the “default” user name.
Refer to “Default User for Network Administrator” on page 109 for details.
o To add a new user account, click the Add button. In the Add New User box,
enter a user and password, then click Next. Select the libraries for the new
user, then click Finish.
o To edit a user account, select a user name and then click Edit. In the Edit
User box, make the necessary changes, then click Next. Select/de-select
libraries, then click Finish.
o To remove a user account, select a user name and then click Remove.
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Section 9 – Managing Libraries
Once the library user accounts have been set, Client users should be notified of
their user names, passwords, and libraries. They will need the information when
they start NavigatorV.
To illustrate how users and licenses can be effectively managed, consider the
following sample setup.
In a network of 4 Client users, NavigatorV was installed with 2 licenses of the FFW
library, and 2 licenses of the BHG library. Each of the 4 Client users needs to
work on a specific library or libraries,
Client User
Library
User1
FFW
User2
BHG
User3
FFW and BHG
User4
BHG
Without library user accounts, each user will be able to access both libraries at the
same time, therefore the two users who open NavigatorV first will use up the
licenses of both libraries. The other two users will not be able to access any
library because all the licenses are taken. In addition, no library user accounts will
mean there is no password protection enabled.
By creating user accounts, you can assign users with just the library they need, so
that each user can work on his/her library at any time. The illustration below
shows how user accounts can be setup so that licenses can be shared among the
Client users.
Content Host
User1
User4
 FFW
 BHG
 FFW
 BHG*
User2
 FFW
 BHG*
User3
 FFW
 BHG*
* Since there are only 2 licenses for BHG, the first two users who log
in will be able to access the BHG library. User3 will, however,
always be able to access the FFW library.
108 NavigatorV 8.1 User Guide
Section 9 – Managing Libraries
Adding a New User
There will be instances when a new user or users have to be added in the
network. You either need to purchase new library licenses to account for the new
users or stay with your current number of licenses and simply share resources.
Let’s say that you prefer the latter.
Using the same sample setup, if a User5 is added and the BHG library is assigned
to that user, the new setup will be:
Content Host
New User
User1
User5
 FFW
 BHG
 FFW
 BHG
User2
User4
 FFW
 BHG
 FFW
 BHG
User3
 FFW
 BHG
In this setup, the licenses of the BHG library will now have to be shared by four
users – User2, User3, User4, and User5. The first two users who open NavigatorV
will be able to access the BHG library. The other two users will have to wait until
one or both active users close NavigatorV thereby making licenses available.
Checking Active Users
The Network Administrator can check to see who is currently using NavigatorV,
which machines they are on, which libraries they are accessing, and at what time
they started using NavigatorV. With this information, the Network Administrator
will be able to monitor usage, and gauge if there are adequate licenses available
to users.
The list of active users can be accessed by the Network Administrator from the
Active Users tab of the User Administration dialog box. Client users can see Active
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Users if one or more libraries are not available when they log in. They simply click
the View Active Users link on the corresponding message box.
Inactivating an Active User
There may be occasions when you have to inactivate a client or clients. If a client
user is inactivated, library content will (in the current session) be inaccessible to
that user and the licenses of the libraries assigned to that user is made available
to other client users.
To inactivate, open the Active Users tab then select the user or users you want to
inactivate. Click the Remove button and click Yes in the confirmation message.
Note:
If a user or users have been inactivated, they will have to restart NavigatorV to get
activated.
Editing User Accounts After Adding a New Library
By default, when a new library or libraries are added in NavigatorV, these libraries
will be added to all user accounts. (Refer to “Adding a Library” on page 88 for
more information). You will need to de-select the new libraries from the accounts
of users who will not be using them. Refer to instructions on page 94.
“Default” User for Network Administrator
As the Network Administrator, you can choose to set yourself a user name and
password or simply use “default.” The “default” user is an automatically
generated user name without a password and can be used by the Network
Administrator to start NavigatorV. This user is set to have access to all the
libraries.
If the Administrator’s role is to oversee user and library management, the libraries
assigned to “default” can easily be edited or removed so that the licenses to any
or all the libraries are given to the Client users. To remove libraries from
“default,” select the “default” user name and click Edit. In the Edit User box, click
Next, unselect libraries, and then click Finish.
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SECTION 10
Managing Content Revisions
ATP® provides updates to your content to keep your libraries current with the latest
information. Receiving these updates and integrating the new content into your
libraries must be done regularly. ATP provides flexibility with options for doing this.
1.
Fully Automated* – Use EZ Update to download revisions over the Internet
and use the EZ Update Scheduler to automatically download based on your
preferred frequency. Refer to “Setting up the EZ Update Scheduler” on page
116.
2.
Semi-Automated* – Use EZ Update to download revisions on demand when
you choose to manually run EZ Update. Refer to “Running EZ Update On
Demand” on page 114.
3.
Manually – Do not depend on the Internet at all and manually load revisions
through discs. Refer to “Updating from Disc” on page 118.
*Automated with Disc Backup – You can choose either of the automated options to
update your content and still have discs with the same content delivered to you for
back-up.
EZ Update Revisions
ATP can deliver content revisions multiple times during the week with EZ Update.
Use the EZ Update Scheduler to automate the receiving and installing of your
content updates.
Click the EZ Update Scheduler Settings button in the EZ Update tab to set the
time and day for automatic downloading.
To prepare for any scheduled download, please remember to do the following:
1.
SET UP the EZ Update Scheduler with your email address. (Refer to
“Setting up the EZ Update Scheduler” on page 116.)
2.
CLOSE all NavigatorV sessions.
3.
Leave your computer turned ON.
4.
Make sure the Internet is CONNECTED. (Wireless connections may have
multiple attempts with longer downloads).
5.
For laptops, TURN OFF the automatic power save setting. From the Start
menu, go to Control Panel > Power Options > select Never for
System standby when computer is plugged in.
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Once a content revision is successfully downloaded, you will be notified by email.
As a precaution with EZ Update, allow for roughly double the size of your libraries
in storage space. Check storage location by going to Tools > Settings > EZ
Update > then the Folder for temporary EZ Update files and redirect if
necessary.
Downloading Updates via EZ Update
The EZ Update feature of NavigatorV allows you to download application and
library content updates over the Internet. The process involves automatically
checking for any updates that might be available for your libraries, downloading,
and subsequent installation of updates.
EZ Update is only available on a Stand-alone or Network Manager machine.
Clients, upon starting NavigatorV, will detect updates from the Network Manager
machine. Updates may then be downloaded and installed on the Clients.
Reminder:
Updates are available only for active subscriptions. Make sure your subscription does
not lapse. Refer to Section 9 for instructions on how to renew library subscriptions.
Are you using a Proxy Server?
If you connect to the Internet through a proxy server, you may need to change the ATP
NavigatorV proxy settings if your system requires or uses any of the following:
o
A proxy server that requires a user name and password.
o
A Local Area Network configured to “Automatically detect settings” or to “Use
automatic configuration script.” (Check if these options are selected -- From the
Internet Explorer browser, choose Tools>Internet Options. Click the
Connections tab, then click LAN settings.)
To change the proxy server settings, choose Settings from the Tools menu, and then
click the EZ Update tab. Refer to “Proxy Server Settings” on page 126 for instructions.
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You can run EZ Update from the EZ Update tab. The different features of the EZ
Update tab are described below.
A
E
B
F
C
D
A
EZ Update Status – May show any of the following:
 EZ Update is available, if Internet and EZ Update server connectivity is good
 EZ Update is unavailable, if the EZ Update server is down
 EZ Update cannot be reached, if there is a problem that prevents EZ Update from retrieving
information
 A new application is available, if EZ Update is ready to download a new version of NavigatorV
B
EZ Update Buttons – There are two options for running EZ Update:
 Run EZ Update, this option is for running an update over the Internet on demand. EZ Update
executes in the background to enable you to perform other tasks while content
updates are being downloaded. When EZ Update is ready to install the
updates, you will be prompted to close NavigatorV.
 EZ Update Scheduler Settings, for setting a definite day and time for running an automatic
update over the Internet. Refer to “Setting up the EZ Update Scheduler” on page
116 for more information.
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Section 10 – Managing Content Revisions
C
Library - Displays all the registered/active libraries including disc numbers and
dates. The “Current Revision” column shows the current revision dates
for the libraries; “Library Status” indicates whether a library is Current
or if you should Run EZ Update (if EZ Update is available) or if there is a
Revision Available (if EZ Update is unavailable); the “Content” column
will indicate Remove Content if content for a library is fully installed on
the hard drive and Install Content if content was not installed. Refer to
Library Content Installation on page 103 for details.
D
Library Content Information – Shows you where library content is currently
installed and how much space is available on that location. A Reinstall
Content option is available should a reinstallation of library content is
necessary (refer to “Reinstalling Content” on page 105 for details). Click
Print Report to get a printout of the library information.
E
Last Successful Update / Last RevisionType – Shows you the date of your last
update and whether the update was done via EZ Update or from disc.
F
Show EZ Update History - Shows a record of past EZ Update activities. The date,
time, and status of each transaction are logged. If EZ Update is currently
running, you can refresh the log to view the latest update status. To
refresh, right-click inside the pane and click “Refresh EZ Update History.”
Running EZ Update On Demand
Run EZ Update whenever you see the status “Run EZ Update” for any
library in the EZ Update tab. (The other places where you can check
statuses are the Welcome tab and the Disc Manager. Refer to “Tracking
Revisions in NavigatorV” on page 120.)
Notes:
 To activate email notification, choose Settings from the Tools menu, then click the
EZ Update tab. In the Notifications block, enter your email address in the
appropriate field and select the type of notification you would like to receive.
 If you connect to the Internet through a proxy server and have not changed the
proxy server settings, choose Settings from the Tools menu, and then click the EZ
Update tab. Refer to “Proxy Server Settings” on page 126 for instructions.
Do the following:
1
114
In the EZ Update tab, click the Run EZ Update button.
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Section 10 – Managing Content Revisions
EZ Update starts, connects to the EZ Update server, and checks for
updates.
EZ Update downloads the update files. The speed at which the updates
are downloaded is indicated on the right.
2
3
When all the necessary files have been downloaded, you will be prompted
to close the NavigatorV and other related programs that may be running.
Close the program(s) indicated and click Retry. EZ Update will then install
the updates.
Note:
If a new version of the EZ Update program has to be installed, the EZ Update
service will automatically close and restart.
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Section 10 – Managing Content Revisions
4
5
“Update complete” appears after the installation,
Click Exit. Your libraries are now up to date. Start NavigatorV and check
the content currency status shown in the Welcome tab and the EZ Update
tab.
Setting up the EZ Update Scheduler
To set EZ Update to automatically download and install application and content
updates from the Internet, you simply have to specify the day and time that you
want EZ Update to run.
Do the following:
116
1
In the EZ Update tab, click the EZ Update Scheduler Settings button.
2
The EZ Update settings tab appears.
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Section 10 – Managing Content Revisions
3
4
In EZ Update Automatic Schedule Options, make sure the Enabled
checkbox is selected. (This checkbox is selected by default. EZ Update
will run automatically using the default settings.)
Select the day and time to execute automatic updates.
Note:
Set the EZ Update scheduler to your desired local time. EZ Update will
automatically calculate the time zone difference and will make the necessary
adjustments.
5
6
7
In the Automatic EZ Update Email Notifications block, if you would
like to receive email notifications regarding availability of updates and/or
status of a revision download, make sure that you have entered your
email address and that the checkboxes are selected. (If you entered your
email address during the NavigatorV installation, it will be shown in the
field. You may change this address any time.)
In the EZ Update Download Location, you can choose another folder
for EZ Update temporary files. (EZ Update downloads updates into this
temporary folder to make sure that the updated files have been
downloaded completely before they are installed.)
Choose between two Download Methods:


BITS or Background Intelligent Transfer Service the Microsoft
Windows standard method for transferring files. Downloading is done
seamlessly in the background. This option is selected by default.
FTP or File Transfer Protocol - a commonly used method for
transferring files on any computer, regardless of the operating system
used. Downloading with FTP is relatively faster
Note:
“Download a complete database with next revision” – This option is to be used
only for troubleshooting and with instructions from ATP Customer Care.
8
9
If you connect to the Internet through a proxy server and have not
changed the proxy server settings, refer to the “Proxy Server Settings”
instructions on page 126.
Click OK. EZ Update is now ready to run automatically.
IMPORTANT!
Make sure that NavigatorV and Product Registration are closed
before the time EZ Update is scheduled to run. EZ Update will
cancel if any of these applications are running.
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Section 10 – Managing Content Revisions
Disc Revisions
Content revisions delivered through disc will require you to manually load the
disc(s) to keep your content current. Please take note of the revision discs and
schedule below with your corresponding subscription libraries:
Library
Revision Disc(s)
Schedule
Regulatory only
White
2 x per month
Maintenance only
White + Silver
1 x per month
Regulatory and
Maintenance
White
2 x per month
White + Silver
1 x per month
Revision discs must be loaded every time you receive them. This includes the
silver for Maintenance libraries. Replace only the revision discs in your box set.
All revision discs are labeled with dates to indicate their currency.
Special Note for Maintenance Subscriptions: Always insert the white disc first in
content revisions. If you choose not to install content on your hard drive, you must
have the silver discs available whenever you view documents. This also impacts your
content revisions:
o
For libraries with fully installed content, you will be prompted for the content
revision disc(s) of updated publications.
o
For libraries without content on the hard drive, only the updated database on
the white disc will be installed. You will not be prompted for silver content
revision discs.
Updating from Disc
Only Stand-alone and Network Manager machines need to run the disc updates.
Network Clients, upon starting NavigatorV, will detect updates from the Network
Manager machine. Updates will then be downloaded and installed on the Network
Clients.
To update from disc, do the following:
1
118
Insert the white Content Revision disc in the disc drive. The update
program will autorun. (If autorun is turned off, select Run… from the
Start menu. Type in D:\setup.exe, where D is the disc drive letter, then
click OK.)
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Section 10 – Managing Content Revisions
2
The Content Installation dialog box appears.
3
Click Next to start the content update installation.
4
o
Step 1 installs the updated NavigatorV database. While the
database is installing, do not remove the installation disc from the
drive. A check mark will appear when the step is completed.
o
Step 2 (only if you have fully installed library content) installs the
new and revised library content. You will be prompted for the
content revision disc(s) of updated publications.
After the content installation, close the Content Installation box. (Network
clients can now launch NavigatorV to download the updates.)
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Section 10 – Managing Content Revisions
Tracking Revisions in NavigatorV
Tracking content revisions is easily managed in NavigatorV for any of the
automated or manually updated options. If you have discs, you can
switch between manual and automated methods based on your
preference. The following are available to you in NavigatorV at any time
for checking content status.
Checking Status in the EZ Update Tab
The EZ Update tab shows the currency of each library in your subscription.
The Current Revision column shows the dates the libraries were last revised. A
“Current” status indicates that your library content is up to date. You will need to
run EZ Update if the status indicates “Run EZ Update” for any of your libraries.
Refer to “EZ Update Revisions” on page 111 for details.
Checking Status in the Welcome Tab
The Welcome tab will give you a status message regarding your content currency.
Displayed if you have the most
current revision.
Alerts you to update your library
content to the latest revision either
from disc or from EZ Update.
Refer to “The Welcome Tab” in Section 3 for other status messages displayed in
the Welcome Tab.
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SECTION 11
Enhancing Performance
The NavigatorV software platform is designed to offer you flexibility with options for
saving time. Depending on your computer, one or more opportunities may apply that
you can use for performance improvement in your NavigatorV. Since computers can
vary, it is up to the user to determine which configurations will work best for his or her
operation.
The following options affecting document viewing (non-PDF), reporting,
troubleshooting, and downloading are customizable so that you can optimize your
NavigatorV experience. If system memory or storage is an issue, these should
definitely be considered.
To access these settings, go to the Tools toolbar menu and then choose the Settings
option. When you are finished making changes across the tabs, remember to click OK
to save and close the window.
Document Search and Retrieval
Associated Service Information
You can save time searching documents by limiting content in publication listings.
In the General tab pictured below, see the option to Show Associated Service
Information (ASI) for ADs (Airworthiness Directives).
When this is unchecked, the Search results and the My Library publications list will
not show related ASIs in the listings. So if ASIs are not in your interest, save
time by telling NavigatorV to skip over displaying results with this information.
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Section 11 – Enhancing Performance
Document Viewer Settings
You can save time retrieving documents by limiting the memory that NavigatorV
uses to display graphics in the Document Viewer. By specifying a threshold,
NavigatorV will load the document and display its graphics in the document until
the allowable memory is reached. After that, it will replace the remaining images
in the document with “Click to view image” links. When a link is clicked, it will then
display the graphic.
So time is saved by viewing only the graphics that you want to see without waiting
for all graphics to load.
On the General tab pictured on the previous page, this setting can be adjusted by
finding the Threshold field and selecting the MB memory (RAM) to allocate for
graphics. Note that this setting does not apply to PDF documents.
Cache Settings
For customers who access content from disc, you can save more time retrieving
documents by expanding the cache size. NavigatorV automatically makes a copy
of documents recently accessed from disc to a cache folder. This allows for
quicker access during the next time the same document is opened.
You have options for the maximum space, location, and clearing of the cache.
From the Cache tab pictured above:
122
o
Change the Maximum amount of space to allocate to the cache (MB)
by entering a value or by using the up/down arrow.
o
Click the Choose Location button to navigate and relocate the Folder
location to store files in the cache.
o
To delete all files in the cache, click the Clear Cache button.
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Section 11 – Enhancing Performance
History Settings
You can save time retrieving recently viewed documents with the History toolbar
menu. NavigatorV keeps a log of documents that you open and lists the most
recently viewed items for quick access. You can instantly open any previously
displayed document in the list from the History menu.
In the Display tab pictured on the previous page, specify the Number of
documents to be kept in the history log by entering a value or by using the
up/down arrows. To delete entries in the log, click the Clear History button.
Profile & Compliance
Facility Information
You can save time in Profile & Compliance report generation with an automated
header showing your facility information. Fill in the information once and it will
copy to each report you generate thereafter. Change it again at any time.
On the Facility Info tab pictured above, enter the Facility Information and select
the Include in Compliance reports checkbox. To include your logo on the
reports, click the Change Image button and navigate to the logo image file. If
you make a mistake, you can use the Clear Image button to remove the current
logo file.
Note:
The logo file can be any of the following formats: BMP, JPG, PNG, or TIF.
Recommended image dimensions: 50 pixels x 100 pixels.
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Section 11 – Enhancing Performance
Compliance Sign-Off
You can save time with pre-filling compliance sign-off information on new
Compliance Records. On the Facility Info tab pictured on the previous page, click
the Auto-fill new Compliance records checkbox to activate the pre-fill feature.
Then in the boxes directly below, provide the corresponding information.
Profile Central Source - Application Directory
In a networked installation of NavigatorV, time can be saved with one central
location to store profiles. A shared folder serves as a common storage location
but each Profile can only be accessed by one user at a time. This resolves
multiple versions of the same Profile existing and having to reconcile versions
down the road. Likewise, NavigatorV can only access Profiles from one location.
The shared folder should permanently reside on any one of the networked
machines, preferably the content host. It must be shared with “Full Access”
permissions to allow read/write access to the files.
For each networked machine to access the aircraft Profiles, its Application
Directory must be pointed to the shared folder. On the General tab pictured
below, click the Choose Location button for the Aircraft Profile folder location
field, and navigate to the shared folder.
Backup
As a precaution to unexpectedly losing data, you can save time rebuilding Profiles
later by keeping a backup of current Profiles now. An automatic backup can be
performed each time you exit Profile & Compliance.
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On the Backup tab pictured below, select the Enable auto-backup checkbox to
activate this feature. Enter the location manually for the backup files or click
Choose Location to browse to a directory.
EZ Update
Download Method
Depending on your computer or server usage, you can save time by switching
your protocol for downloading updates over the Internet:
o
BITS or Background Intelligent Transfer Service – the Microsoft Windows
standard method for transferring files. Downloading is done seamlessly in
the background. This option is selected by default.
o
FTP or File Transfer Protocol - a commonly used method for transferring
files on any computer, regardless of the operating system used.
Downloading with FTP is relatively faster but will compromise resources for
multi-tasking with other applications.
On the EZ Update tab pictured on the next page, you can select these options in
the Download Method block.
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Section 11 – Enhancing Performance
EZ Update Download Location
EZ Update downloads updates into a temporary folder to make sure that all the
files have been downloaded completely before they are installed. You can change
the location of the temporary folder by clicking the Choose Location button and
navigating to a new location.
Proxy Server Settings
If you connect to the Internet through a proxy server, you can save time by
automating the user login and password authentication each time you connect.
Change the setting if your system requires or uses any of the following:
o
A proxy server that requires a user name and password
o
A Local Area Network configured to “Automatically detect settings” or to
“Use automatic configuration script.” (To check if these options are
selected, open an Internet Explorer browser window and choose
Tools>Internet Options. Click the Connections tab, then click LAN
settings.)
Before you make changes, please consult with your Network Administrator.
To change the settings, do the following:
1
2
3
4
5
126
Click the Proxy Settings button.
In the Update Proxy Settings dialog, select the Use Proxy Server
checkbox.
Enter your proxy server Address and Port.
Select an Authentication Method. (If you selected “Basic,” you must
enter a user name and password.)
Click OK.
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Section 11 – Enhancing Performance
Problem Reporting
As a precaution to unexpectedly experiencing a problem, you can save time
troubleshooting with Customer Care by providing log files. This feature allows you
to capture trace messaging in log files which can help diagnose problems. These
files are among other files sent to Customer Care when you click the Send
Diagnostics option in the Tools menu (page 40) and the Send option in the
NavigatorV Repair Tool (page 130).
o
NavigatorV Logging (enabled by default) will create a log file called
Navigator.log in the default location. To change the location, click the
Choose Location button.
o
NavigatorV Revision Installation Logging (disabled by default) will
create a log file called InstallContent.log in the default location. To
change the location, click the Choose Location button.
Remember to click OK to save your changes.
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Section 11 – Enhancing Performance
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NavigatorV 8.1 User Guide
SECTION 12
Troubleshooting
Troubleshooting
If you are having trouble, please check below for any matching items to your
problem and try the suggestion. If that doesn’t help, try contacting Customer
Care for more assistance.
o
“My installation failed.” If the installation fails at any point during the
process, you will need to uninstall and then reinstall NavigatorV. Refer to the
uninstallation instructions on the next page.
o
“The disc doesn’t work.” Check your disc drive to see whether it reads
DVDs. If it does not say ‘DVD’ on the drawer, it is likely not a DVD drive and
you will need to get one.
o
“I can’t see my libraries.” There are no product codes in Product
Registration. (Refer to “Product Registration” in Section 9.) Your Welcome tab
now indicates this when the ‘No Libraries Active’ message appears.
o
“I get a Maintenance disc prompt even though NavigatorV says I’m
current.” To clear disc prompts, you must install the Maintenance content of
your libraries to your computer. Whether you use EZ Update or not, you need
to go to the EZ Update tab to do this. Refer to “Installing Library Content on
the Hard Drive” on page 103 for instructions.
IMPORTANT ► Select Install from Disc if you have the latest revision silver
disc (faster); otherwise choose to Install via EZ Update.
o
“My search and EZ Update doesn’t work.” Your subscription has expired
and you need to renew your libraries. Your Welcome tab now indicates this
when the ‘Libraries Ready to Renew’ message appears.
o
“EZ Update failed during download.” There was likely not enough room in
your EZU temporary download location. To check the location, go to Tools >
Settings > EZ Update > then the Folder for temporary EZ Update files
and redirect if necessary.
o
“My installation is taking a really long time.” Performance speeds can be
significantly affected by the type of equipment you are using. Check the
Recommended System Requirements on page viii and compare them with your
setup. Typically, you may want to consider: more system memory, a faster
processor, more free space or converting from wireless to a direct connection
for your Internet. Although this can help, library content can be quite large
and may take some time with any given setup.
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Section 12 –Troubleshooting
Repair Tool
The NavigatorV software platform includes a repair utility to install/reinstall
missing or broken components. Some may require Customer Care diagnosis
before any repair is initiated, while some, for example, the Adobe Reader
installation, can be performed immediately.
To open the Repair Tool, click Start>Programs>NavigatorV>NavigatorV
Repair Tool.
Content Repair
- This will reinstall the NavigatorV database and support files
from any revision disc. The existing database and support files will be
overwritten. You will be prompted to insert the revision disc you would
like to reinstall from.
- This will download and install the latest NavigatorV database
and support files via EZ Update.
System Diagnosis
- Allows you to email to Customer Care all the relevant
information regarding your current installation. Information sent will help
in the diagnosis of any NavigatorV-related problem that you may have
encountered.
3rd Party Downloads
Microsoft .NET Framework 3.5 – the link takes you straight to the Microsoft
Download Center so you can download and install Microsoft .NET
Framework 3.5 on your machine.
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Section 12 –Troubleshooting
Adobe Acrobat Reader – the link takes you straight to the Adobe website so
you can download and install the latest version of Adobe Reader on your
machine.
Microsoft Web Services Enhancement 3.0 Runtime – the link takes you
straight to the Microsoft Download Center so you can download and install
the Web Services Enhancement (WSE) 3.0 for Microsoft .NET
Redistributable Runtime MSI on your machine.
Crystal Reports .NET 2.0 VS2008 Runtime – the link takes you to the
Business Objects support page so you can download and install Crystal
Reports Basic for Visual Studio .NET2008 on your machine.
EZ Update Jobs
- Removes all the files in the temporary EZ Update folder.
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Section 12 –Troubleshooting
Uninistalling NavigatorV
You must have administrator privileges on the computer to uninstall NavigatorV.
Do the following:
1
From the Windows Start button, select Programs>NavigatorV>Uninstall
NavigatorV.
On Windows Vista “Home” edition, right-click on the Uninstall NavigatorV menu
option and then select “Run as administrator.”
2
In the Uninstallation Type box, you have two options:
Option 1 - Remove only the NavigatorV application. This will remove only the
NavigatorV program. Your licenses and installed base set content are not
removed. Choose this option if you need to reinstall only the NavigatorV
program.
Option 2 - Remove only the NavigatorV application, along with all installed
content and licenses. This will remove all NavigatorV program and content
files. Choose this option if you need to do a complete reinstallation of
NavigatorV and library content.
Select the appropriate option, then click Next.
3
4
5
In the Confirm Uninstall message, click OK.
In the Uninstall Complete box, click Finish.
Do this step only if you selected Option 2 in Step 2. Make sure that the
following ATP folders have been removed. Using the Windows Explorer, check
the following locations for ATP folders and manually delete these folders if
they still exist. Locations are given for each operating system.
Operating Sys
Windows XP
Locations of ATP folders
C: \ Documents and Settings \ All Users \ Application Data \ ATP
C: \ Documents and Settings \ <user> \ Application Data \ ATP
C: \ Program Files \ ATP
Windows Server
2003
C: \ Documents and Settings \ AllUsers.WINDOWS \ Application Data \
ATP
C: \ Documents and Settings \ Administrator \ Application Data \ ATP
C: \ Documents and Settings \ Default User.WINDOWS \ Application
Data \ ATP
C:\Program Files \ ATP
Windows Vista,
Server 2008, and
Windows 7
(check for folders as
appropriate to your
Windows Vista
edition)
(C:) ProgramData ATP
(C:) Users  All Users  ATP
(C:) Users  Administrator  AppData Roaming ATP
- or (C:) Users  <user>  AppData Roaming ATP
(C:) Program Files ATP
132 NavigatorV 8.1 User Guide
ATP
101 South Hill Drive
Brisbane, CA 94005
www.atp.com
Customer Support
U.S. & Canada: 800-227-4610
Worldwide: (+1) 415-330-9500
5:30 am to 5:00 pm (Pacific Time)
[email protected]
www.atp.com/support
System Requirements
Operating System (32 Bit Systems):
Windows 7, Windows XP (SP2), Windows Vista, Windows Server 2003, or Windows Server 2008
Operating System (64 Bit Systems):
Windows 7, Windows Vista or Windows Server 2008
Processor: Pentium 4 or later
Minimum System Memory: 1 GB
Required Disk Space: 10 GB (estimated for a medium sized library running EZ Update)
DVD Drive: Required
Wireless (Optional): Suggested at 802.11g or above
Additional Software:
Internet Explorer 7 or higher, Microsoft .NET 3.5 (provided); Adobe Reader;
Microsoft Word and Excel (not included - required for NavigatorV forms)