K. C. Ho, Zaheer Baber and Habibul Khondker ‘Sites’ of resistance: alternative websites and statesociety relations1 ABSTRACT Much attention has been focused on Singapore’s attempt to use information technology to build a knowledge-based economy. This paper examines the implications of the unintended consequences of the Internet in the restructuring of state and society relations in Singapore. We use the data on Singapore-based and Singapore-related websites to show (a) the diversity of positions expressed by civil society organizations, fringe groups and even mainstream segments of society; (b) the negotiation process between the state and civil society over various rights and how developments in cyber-space have implications for ‘reality’; (c) how censorship and content regulation itself is a more complex multi-dimensional process such that while local politics is regulated, the multi-ethnic character of the resident population has led to greater religious tolerance such that religious groups banned in some countries have found a safe haven in Singapore and have used the city-state as a strategic Internet node. KEYWORDS: Internet; Singapore; politics; religion; sexuality The forte of sociology as a mode of social inquiry lies more in exploring the unintended consequences of changes in social institutions than the intended ones. Singapore, an island-state with a per capita income of US$29,610 or the ninth highest per capita income in the world (World Bank 2000: 275), reveals the use of information technology as a tool in creating a ‘new economy’ as much as a ‘new society’. While a great deal of attention has been devoted to the role of IT in fuelling the ‘new economy’, the potential recon guration of the state-society relationship as an unintended consequence of the new technology received scant scholarly attention. This paper examines the implications of the unintended consequences of the Internet in the restructuring of state and society relations in Singapore. Rather than assuming that Internet technology will automatically pr y open space for public sphere, this paper argues that the potential for the British Journal of Sociology Vol. No. 53 Issue No. 1 (March 2002) pp. 127–148 © 2002 London School of Economics and Political Science ISSN 0007-1315 print/1468-4446 online Published by Routledge Journals, Taylor & Francis Ltd on behalf of the LSE DOI: 10.1080/00071310120109366 128 K. C. Ho, Z. Baber and H. Khondker rise of a public sphere is mediated by an ongoing negotiation between state and society. Interestingly, theorists such as Habermas ‘locate the public sphere not in a common public space, as in the Greek polis . . . They locate it within civil society itself’ (Charney 1998: 97). For Benhabib, a public sphere that allows for free and unconstrained public deliberation of matters of common concern is essential for democratic legitimacy. In her words, ‘It is through the interlocking net of these multiple forms of associations, networks, and organizations that an anonymous “public conversation” results’ (Benhabib, 1996: 73–4). The advent of the Internet has renewed attempts to examine how the rapid expansion of information and communications technologies has in uenced the development of the public sphere. Poster (1998) contends that the Habermasian notion of public sphere – a homogeneous space of embodied subjects in symmetrical relations – may not apply to the Internet, for it con ates the distinction between ‘private’ and ‘public’ among other problems of interference of technology. There are several interrelated elements in this reformulation: (a) The possibility of an alternate public sphere: Downing (1996) has successfully demonstrated the role of an alternative media in the creation of an alternative public sphere in both anti-nuclear protests in Germany and in the downfall of centralized Socialist states. This suggests the possibility of thinking about an ‘alternate public realm’ created by new technologies. (b) Multimodality: Negt and Kluge (1993: xivii) view that contemporary public sphere is ‘an aggregate of phenomena that have completely diverse characteristics and origins’. It is essential to conceive of an alternate public sphere as having multiple independent sources capable of in uencing each other. Related is the need to understand multimodalities at different scales: global, regional and local. (c) Process: Negt and Kluge (1993: 13) argue that the notion of public sphere entails both a structure as well as a process. Ayres (1999: 134) citing Tarrow (1996), points out that ‘rhythms of contentious politics . . . occur over much longer periods of time, linking contention to conventional political action, political alliances and changing seasons of political struggle’. Schuler’s (2001: 166) discussion of civic intelligence as the ability to use information and communication as a means to solve collective problems is useful in this respect because the concept focuses on the process of problem solving, of which there are a number of elements involving information provision and organization. Does the Net allow for the creation of an alternate public sphere that facilitates communication, deliberation and organization? Studies in this genre have emphasized the technical ability of the Net to reduce the costs of organization. This involves reducing the friction of space by overcoming the need for a physical place to meet (Ayres 1999: 137; Klein 1999: 218) as ‘Sites’ of resistance 129 well as reducing time costs by allowing for asynchronous communication to occur (Klein 1999: 218). Other studies have identi ed the speci c functions of the Net. In terms of the provision of information, Web sites function to provide information and act as information clearing houses (Ayres 1999: 137). The capacity of the Net to organize is demonstrated by the presence of online protests and online drives (Hurwitz 1999: 660). Online forums function as a space for discussion and re-education of citizens about participation in public affairs (Klein 1999: 214). Summarizing the capabilities of the Net, Tambini (1999: 306) speci es four functions: information provision, measure preferences (through e-surveys, expression of opinions in forums), deliberation (through online forums) and will formation (via online protests, online drives). Studies have recognized existing limitations but have also documented instances of success. There often seem to be no catalyst for focusing commitment (Falk 1998: 291) and online discussions lose focus or quickly break down in ugliness (Hurwitz 1999: 658). Tambini (1999: 317) observes that while different forums and discussion groups populate the Web, no one is obliged to join such groups and follow the discussion. Part of the problem therefore has to do not with the production of information but with its utility (Ayres 1999: 141). Questions about the information and organizational capacities of the Net will also have to address the reach of the Net to various populations. The cost and implied literacy maintains a digital divide that may not be bridged in the short to mid-term (Klein 1999: 219). Other researchers point to the popularity of other Net functions, for example, the use of the Web for shopping outstrips that for political and government information by at least a factor of 10 (Hurwitz 1999: 657). These issues add weight to the concern voiced by Dahlgren (2001: 51) that ‘while the Net may offer opportunities to enter into public space to many people who otherwise would not have done so, it is questionable to assume that the availability of the technology itself will have signi cant impact on the overall patterns of political engagement’. On the ip side, the literature offers examples of organization successes at different scales. At the local scale, there are many examples of community efforts where individuals cooperate voluntarily for the achievement of common goals (Komito 1998: 99). At the national level, Hurwitz (1999: 660) provides evidence from the USA of the success of e-protests resembling signature campaigns (collecting names and email addresses) and collection of funds over the Net. On the global scale, we note the observations made by Albrow (1996: 140–7) and Falk (1999: 291) on the ability of social movements to organize on a global scale by exploiting global communications networks based on varying commitment to a particular ideal. To the extent that effective organization and mobilization on the Net involves shared meanings, identities, values and commitment, discussions have moved to naturally been centred on the term ‘community’ and whether our understanding of the term community as it applies to the real world can be used to describe associations that form over the Net. Two 130 K. C. Ho, Z. Baber and H. Khondker recent papers addressing this issue have arrived at similar conclusions, namely, that it is more productive to get on with the task of exploring online/virtual/electronic communities rather than to worry about whether these possess particular attributes of ‘real’ communities (Fox and Roberts, 1999: 664; Komito 1999: 104). Komito (1999: 105) concludes by suggesting that ‘a community is not xed in form or function, but is a mixed bag of possible options whose meanings and concreteness are always being negotiated by individuals, in the context of changing external constraints’. Incorporating these ideas in our paper, we map the virtual terrain of an alternative public sphere in Singapore in recognition of the fact that a public sphere can be created by new technologies such as the Net. Also recognized is the involvement multiple independent sources which are capable of mutual in uence, and that this involves a process of ebb and ow involving the interaction between the virtual and the real, as well as incorporating different elements. It is a terrain that is made possible by the rapid expansion of the Internet in Singapore, though whilst only in its formative stages, involves information provision, communication and organization of opinion at different scales: local, regional, and global. VISION OF THE ‘INTELLIGENT ISLAND’: A SHORT HISTORY The vision of the intelligent island is based on the far-reaching use of IT. It sees Singaporeans tapping into a vast well of electronically-stored information and services which they can use to their best ends – to improve their business, to make their work easier, and to improve their personal and social lives. (National Computer Board 1992) By the mid 1980s, a number of politico-economic factors conspired to weaken Singapore’s position as a regional centre for manufacturing. Singapore experienced a decade of economic growth in the 1970s, driven essentially by multinational companies using Singapore as an export platform. By the late 1970s, Singapore had already achieved full employment. Although Singapore labour has been one of the most productive in the region, a small local workforce has meant that Singaporean labour continues to be one of the most expensive in the region. While an active landuse planning effort (especially focused on urban renewal, public housing, and land reclamation) in Singapore has allowed reasonable supplies of land for various uses, the inherent inability of the city-state to expand into agricultural hinterlands has also led to a steady rise in industrial land prices. The consistent balance-of-payments surpluses meant growing of cial reserves, and an appreciating Singapore dollar translated into more expensive exports. Before the Asian nancial crisis of 1997, several countries in Asia emerged as new growth centres of production and were seen by multinational companies as alternatives to Singapore’s high cost. ‘Sites’ of resistance 131 Company surveys in Singapore indicated that Malaysia, China and Indonesia were favourite locations for companies wanting to source for lower cost production sites (Ho 1995: 126). The development of a national information technology plan in the 1980s occurred in response to this changing economic context of a slowing down of manufacture-driven growth and the need to sustain the economic competitiveness of the city-state. This decision to work towards a national IT initiative was also in uenced in part by the rapid development in computer and communication technologies in the 1980s. In 1985, a working committee was set by the National Computer Board (NCB, now known as the Infocomm Development Authority) to map out Singapore’s IT strategy. The recommendations of this committee appeared a year later in the form of a national IT plan (NCB 1986), and involved recommendations to develop relevant skills, foster an IT culture and an environment for creativity and entrepreneurship; develop an ef cient infrastructure, growing an IT industry, developing IT applications, and strengthen the existing institutional framework for coordination and collaboration among relevant agencies. This plan, which was accepted by the government economic committee, became a key element in the state’s efforts to promoting economic development. This plan also became the backbone for the IT2000 report published in 1992 (NCB 1992). The IT2000 report called for the development of a National Information Infrastructure (NII). The National Computer Board Chairman explained the rationale for this An advanced NII will spur Singapore into the next economic growth curve. It will enable Singapore to overcome its smallness by plugging into global networks, delivering new competitive advantages and creating new business opportunities. Without the NII, there will be islands of intelligence, not an Intelligent Island. (Quoted in Neo and Soh 1993: 13) Both plans endorsed the development of IT as a key strategy to maintain Singapore’s economic competitiveness. They formed the blueprint for Singapore’s push into various aspects of information technology development, where a number of areas highlighted in the two reports were systematically developed. As part of the national effort to wire up the city-state, the government was committed to setting up a broadband bre optic network and a mobile communication network throughout the city-state in the 1980s and 1990s. This initiative occurred in tandem with investments by Singapore Telecom in international submarine optical bre cable network projects and satellite communications (Hukill and Jussawalla 1989: 53; Wong 1993: 9–10). Alongside the physical infrastructure, a new set of IT-related institutes ranging from training to research and development were created. These included the Information Technology Institute formed in 1986 as the R&D arm of the National Computer Board and the Institute of Systems Science, formed in 1981 to develop next generation technologies with special focus 132 K. C. Ho, Z. Baber and H. Khondker on multimedia and multilingual content analysis; the National Supercomputing Research Centre; the Centre for Wireless Communications; and the Centre for Remote Imaging, Sensing and Processing, the latter three representing the communications elds (Low 1997: 7–8). The government led the way by computerizing its services. Beginning in 1983, the civil service computerization programme gradually worked to computerize all government ministries, using IT to replace manpower in routine administrative tasks, to speed up processes, including the provision of information services to the public (Chan 1990). The development of IT skills occurred along three paths, the creation of new IT related programmes at the polytechnics and universities; the creation of new education institutes such as the Information Communication Institutes where telecommunications software specialists were trained, and the development of state-subsidized IT-related courses to upgrade the skills of the existing workforce (Ko 1990: 26–7; Low 1997: 7). Finally, the reports also spelt out a plan to develop an IT culture in Singapore. The most crucial aspect of this initiative was directed at the schools where public schools received generous funding to create computer laboratories. This drive to create a national IT culture was supplemented by mass media activities in the form of national newspapers giving high exposure to IT themes as well as a number of IT trade shows being organized. Though the two reports did not focus on liberalization, a number of developments occurred alongside those speci ed in the two IT reports. A free market for telecommunications equipment was introduced in 1989. Singapore Telecom was privatized in 1992 followed by the progressive opening of various segments of the telecom market in the 1990s. During this period these measures had the effect of intensifying the already high telephone usage and cheap telecommunications charges that existed in the 1980s (Hukill and Jussawalla 1989). THE IMPORTANCE OF THE SINGAPORE CASE Given the systematic development in Singapore in the last decade, it is natural for commentators like Low (1997: 7), who after examining the science and technology initiatives in the Asia Paci c region, proceeded to label Singapore as ‘a good example of a very proactive government in laying down a comprehensive and coordinated strategy’. Such statements need further examination because they assume a single dimensionality in cause and effects. In this paper, we argue that because technologies are invariably simultaneously technical and social, their adoption may strengthen economic competitiveness but can also lead to other sociopolitical consequences, of both a local and international and an intended and unintended nature. This is especially true of the Internet, a technology the various dimensions of which, such as communication, business and ‘Sites’ of resistance 133 commercial applications, entertainment etc., come in a single package that cannot be unbundled. As argued in this paper, Singapore’s project of creating an ‘intelligent island’ through the wiring up of the nation has unintentionally laid the foundation for an infrastructure that allows for the development of a public sphere that has previously been, at best rudimentary, if not almost non-existent. Since embarking on a programme of rapid industrialization, Singapore has formulated and implemented policies designed to achieve its goals. Its ability to do so has been due in part to the curtailment of an active citizenry contesting, debating and resisting speci c policies that could have threatened to derail the project of state-led industrialization. That Singapore is spatially a small city-state facilitated such control and regulation. During this period, the development of both the public sphere and civil society was severely limited (Rodan 1993). However, in spite of these measures, it is the argument of this paper that Singapore’s attempt to create a ‘knowledge based economy’ through the wiring up of the nation has, ironically, unintentionally contributed to the tangible expansion of the public sphere, civil society and the possibility for speci c social groups in a heterogeneous society to resist those policies to with which they do not agree with. The development of cyberspace in Singapore allows for a certain kind of engagement with state policies that was virtually impossible in a pre-Internet era. The research on which we have based this paper is focused on an analysis of websites on Singaporean issues with regard to politics, religion and alternative sexuality. While we will have more to say about this approach in the next section, it is important to highlight what is being revealed by the data and why the Singaporean case is interesting. The nature of websites and their content is being used to illustrate a particular moment in the state-society relations of the country. We wanted to use the collected data to show (a) the diversity of positions being expressed as indicated by our analysis of Web content; (b) the negotiation process between the state and civil society over various rights and how developments in cyber-space have implications for ‘reality’; (c) how censorship and content regulation itself is a complicated process in which social control and resistance are simultaneously and seamlessly implicated. As an example of this complexity, we demonstrate later in this paper that while Singapore is active in regulation, it is also tolerant of religious content banned in other countries by allowing such material to be hosted from within the country. Singapore also demonstrates a situation where a vocal conservative majority of the type in the USA is actually missing. Thus, once the state is silent on the contents of particular websites, there are few conservative groups that take issue with the positions advocated by the more active minorities. 134 K. C. Ho, Z. Baber and H. Khondker METHODOLOGY In this study, we examine how websites can act as alternative spaces by providing opportunities for creating larger, possibly non-local constituencies among previously isolated and marginalized individuals and groups. We argue that websites can serve as beacons to attract dispersed citizens to an issue, a role Tocqueville attributed to newspapers (Klein1999: 216). We also see websites as providing a fruitful way of examining the relationship between the virtual and real. In politics, for example, we see how the information infrastructure connects and organizes local citizens by providing access to the Web, and how activities engaged in by the citizens over the Web in turn create changes in political space. The research is grounded in a study of Singapore-based and Singaporerelated websites carried out over a four-month period. The research speci ed ve search engines (Yahoo, Alta Vista, Google, Infoseek, and Webcrawler). It should be noted, however, that there are a number of methodological issues associated with search engines. A major point to consider is how much of the Web is covered by particular search engines. Introna and Nissenbaum (2000: 170) point to a 1999 study by Lawrence and Giles which reports that individual search engines do not index more than 16 per cent of the total indexable Web, and that the combined results from multiple search engines increased the coverage to approximately 42 per cent. Another intractable problem involves the actual search process, i.e. whether particular key words allow the relevant pages to be found within the territor y covered by individual search engines. While Introna and Nissenbaum help us to better understand the principles involved in search engine crawl algorithms, they (2000: 172) also highlight inherent dif culties; that they can ‘only try to infer the character of these algorithms from search engine selection patterns – an inexact exercise’, given that such algorithms are both highly technical and, more importantly, that they are closely protected as trade secrets by the companies concerned. What we have tried to do in our study is to use ve search engines as a way of increasing our coverage of the Web, although tr ying to determine the extensiveness of coverage is dif cult to ascertain. We used a team of three research assistants for each domain (religion, sexuality and politics) and a reporting procedure that documented various search details (including the URL, the search engine used, key words used, and the date accessed). Our concern was with the identi cation of Singapore-related websites, not just those physically located in Singapore. We had researchers checking with each other on a weekly basis with regard to their ndings. The project ended when each team was satis ed that the degree of overlap in their ndings resulted in no new pages being found within the time period of the study. These steps represented an attempt to ensure that the relevant pages had been found, although, given the nature of the problem, statistical certainty is inherently dif cult to establish. The research team used a two-page report sheet, which collected ‘Sites’ of resistance 135 information about (a) web-content in the form of ‘alternate culture’, via recourse to complaints, criticisms, promotion of alternate values, practices and lifestyles; (b) the target audience: whether the site targets its own community or ‘outsiders’; and (c) website characteristics which included guest book entries, links, sponsors, interactive functions, and evidence of Webrings (clusters of inter-linked sites representing a general theme). The websites we study, namely those related to politics, religion and alternative sexuality, exist fundamentally to disseminate information. Using the method described above, we examine content with the intention to survey the cyber-terrain of resistance. This allows us to make statements about the rst stages of an alternative public sphere, namely that of information provision. We argue that this information represents an alternative in terms of its source (a separate news source as opposed to an of cial source), interpretation (a different point of view in contrast to a mainstream view) and position being advocated. Navigating between the virtual and the real also means that we will be presenting not only Web content but also ‘evidence’ of how the reality is shaped by the virtual in terms of statements from politicians as well as other local sources. We acknowledge that the four-month time period itself presents a problem, given that websites are periodically updated and that many new websites are added daily (Mitra and Cohen 1999: 180). It is important to refer again to the two key phrases in Ayres’ (1999: 134) citation of Tarrow’s (1996: 876) description of politics, mobilization and action as ‘rhythms of contentious politics’ and ‘changing seasons of political struggle’ This study should therefore be received as a description at a point in time of a dynamic and changing terrain where developments in the virtual world in uence the real and vice versa. SITES OF RESISTANCE a. Politics and Religion In Singapore the Internet has contributed to the dramatic proliferation of bulletin boards, chat-lines, discussion groups as well as websites that seek to articulate alternative views vis-à-vis existing social arrangements and discourses. It is perhaps premature to assess the precise impact of these alternative spaces on the state-civil society relationship. The ‘cyberbole’ orchestrated both by corporatist and statist promoters of ‘the new economy’ as well as net-utopians such as John Perry Barlow of the Electronic Frontier Foundation is no doubt overstated, albeit at opposite ends of the political spectrum. However, as the opening of the Speakers’ Corner at Hong Lim Square in September 2000, partly in response to the existence of many such corners in cyberspace, indicates, the impact of Internet technology is transforming at least some aspects of this relationship ought not to be underestimated and merits further attention. The search of 136 K. C. Ho, Z. Baber and H. Khondker Singaporean-based sites on politics and religion as alternatives to dominant discourses amounted to 82 sites in politics and another 22 on religion. These sites can be divided into ve categories: Type 1: Civil Rights/Constitutional Rights: These websites represent groups, organizations and individuals that invoke either the Singapore constitution or a general conception of civil rights to promote their views. Their main claim is that the existing laws, regulations and the constitution theoretically allow for their existence, but in practice they cannot pursue their agendas. They do not attempt to change existing laws but only want to claim that they perceive as entitlements promised by the constitution. Examples include the website of the Uni cation Church2 or ‘the Moonies’ whose activities were banned from Singapore a few years ago. The Speak Dialect Homepage mainly representing the Hakka community protests against the ‘Speak Mandarin’ campaign, which it claims is not necessarily helping younger Chinese Singaporeans to discover their roots; and nally there are the international websites devoted to the protection of privacy that focus on Singapore too. Other organizations such as the Central Christian Church of Singapore which pursued a lawsuit against the local newspapers, The New Paper and Lianhe Wanbao, for being labeled a ‘cult’ seek to assert their right to exist as legitimate organizations since they are ‘registered’ as a church by the authorities. Type 2: Civil Society Organizations: These include groups and organizations that aim to promote alternatives to existing laws, regulations. According to these groups, existing regulations were formulated at a time when concern about issues such as the environment, women’s rights, gay rights etc., were either non-existent or were not assigned too much signi cance. These groups in Singapore include the Nature Society of Singapore; AWARE (Association of Women for Action and Research, Action for Aids; gay rights advocacy groups such as People Like Us and Yawning Bread; and animal rights groups such as the Humane Treatment of Stray Cats. Type 3: Anti-Censorship/Freedom of Speech: Websites under this category claim to represent groups, organizations and individuals that seek to either reduce or entirely do away with censorship. They seek alternatives to the existing curtailments, formal or informal (‘out of boundar y markers’) of speech and expression in Singapore. Some of these groups take up the current campaign to promote ‘critical thinking’ and ‘creativity’ through educational and other institutions. Their general argument is that a plurality and diversity of views contribute to critical thinking and creativity and that these attributes are being sti ed by state regulation. . These include groups such as The Think Centre, The Socratic Circle, The Round Table and the personal websites of commentators and local opposition politicians, James Gomez (Gomez Online Archives), Dr Chee Soon Juan, Cherian George etc. In response to the perceived lack of outlets for ‘Sites’ of resistance 137 non-governmental viewpoints in the local daily The Straits Times, a website called Not the Straits Times seeks to present alternative perspectives on controversial issues. This website also includes that letters that were rejected for publication in the letters section of the local daily, The Forum. Other websites include Singaporeans for Democracy. In the sphere of religion, the Uni cation Church website (the ‘moonies’) also focuses on the issue of censorship and freedom of speech by posting a number of documents that represent appeals to the government and the media. Finally, there is a website called How to Defeat Singapore’s Net Censorship that provides a step-bystep procedure for circumventing proxy servers. Type 4: Organized Opposition Political Parties: Unlike all the other groups discussed above, these websites represent established opposition political parties that not only seek to contest dominant discourses but also seek political power through electoral means. Their short-term goal is increased representation in the parliament. Despite these clear-cut formal political goals, these organizations also seek to contest the dominant discourses and hence share ideological space with the other websites of resistance. The websites in this categor y include: Workers’ Party; National Solidarity Party etc. Type 5: Singapore as a node in the International Circuit: Although most of the websites listed above seek to create alternative spaces and to question existing regulations, there are other sites that may not be welcomed in their place of origin but can use Singapore to host their sites. These include the of cial website of the Bahais who are persecuted in Iran, the Falun Gong sect, persecuted in China and the Ananda Marga, a sect occasionally in trouble with the authorities in India . b. Alternative Sexuality Singapore’s reputation for upholding conservative social values is re ected in the banning of sexually explicit publications such as Penthouse and Playboy and attempts to regulate sexuality in the media. While a revamp of lm categories has led to the censorship board allowing nudity in lms judged to have ‘artistic’ merit, strict controls are still in place. Referring to the Singapore situation, the caption of Hong Kong’s South China Morning Post (Februar y 23, 1998) said it all, ‘Sex is a no no’. The government’s regulator y attempts along with the general conservative values of the population, has meant that there are far fewer websites on alternate sexuality than those for religion and politics. In terms of their objectives, these websites can be classi ed under the headings of (a) Information provision (b) organizing alternative lifestyles, (c) promoting commercial sex, and (d) a conservative response. Type 6: Information Provision: As Ng (1999) points out, gays in Singapore 138 K. C. Ho, Z. Baber and H. Khondker have been one of the most active groups using the Internet for support, advice, services, and networking. A search with the keywords ‘gay+singapore’ resulted in 13,900 hits. The gay sites that have political overtones (e.g. People Like Us [PLU]) have already been mentioned in the previous section. PLU also runs an information provision site, containing a developed menu, which includes a director y of gay services, free subscription personals, and a links page. The well organized nature of gay sites means that a number of international and regional sites will have country pages (for example, one site provides a list of gay-related resources, and another contains a number of country-speci c links. There are also posting sites for individual networking. Also present are local gay-related e-forums like SiGNeL (Singapore Gay NewsList), a geocities site discussing issues related to the Singaporean gay community. Perhaps not exactly information provision but rather the sharing of experiences, a signi cant number of personal sites use this medium as a way of ‘coming out’ and professing to the world one’s gay identity and sharing personal experiences of what it is like to be gay in Singapore. We encountered far fewer sites providing information on heterosexual activities. Sam Leong’s website is the best example we came across on commercial sex information in Singapore, which covered what to do, where to go, when, etc., even names of the sex-workers, kind of services expected, helpful tips, etc. Information is also provided on related legal matters, e.g., prostitution is legal within certain zones; operating a brothel is of cially tolerated in designated red-light areas (DRAs); working women have to carry a ‘yellow card’ that proves that they are registered and have recently undergone a health check. However, a perusal of the site reveals that the host is not just interested in pro t by promoting certain clients or service-providers. A key objective seems to be to use the anonymity of cyberspace to provide information on the prostitution scene in Singapore. One Internet host makes his motivation transparent. ‘Since we do not have any regular publications which provide regular write-ups on this subject, I have started this section in my homepage because of my sel ess nature which leads to my desire to share whatever knowledge I have with my fellow citizens and honorable guests of our $ ne$3 city’. The host of this site promises: ‘This page will start on a modest scale but I hope to build up my data bank of excellent sexual services and this section should ourish as time goes by.’ A typical example of information sharing is as follows: ‘Recently, I have found out that Thai style brothels with the Aquarium ( sh tank) concept have sprung up . . . This is news to me, as I have never tried this concept. The sh tank concept is superior in that it enables a customer to view and choose a girl which suits his taste’. Titillating to some, disgusting to others, relaying such details would be dif cult, if not impossible, without the Internet. A new space of openness has been created as anonymity allows people to exchange their ideas, ‘Sites’ of resistance 139 information, experiences, etc., at a level of unimaginable frankness without fear of sanction. The relative ease with which such sites can be repeatedly accessed at the users’ convenience allows for the possibility of repeated usage and, as a result, a loyal following. Thus, this combination of privacy and convenience has allowed for a new fraternity to emerge. In this new pleasure seeking masculine community everyone calls everyone a ‘brother’. The ease of posting allows for contributions, frequent updates, allowing access to a diverse database of information to those who nd pleasure in them. Type 7: Promotion of an alternative sexual lifestyle: A club: This next site takes the idea of community a step further. While Type 6 sites are focused on information provision and sharing among an amorphous e-community, we came across a case where the centre of activity is the organization of an alternative lifestyle of ‘free love’. This site is an attempt to entice likeminded individuals to form an association where ‘real’ sex between members is actively encouraged. An analysis of the content of this site indicates that the organizers have worked through a number of potential problems associated with such an association. This website starts with the following introduction and a list of activities The Club is a social club for people in Singapore who enjoy sex. The Club would organise activities and outings for the members for fun and healthy time together. This is not a prostitution organisation. (emphasis added) All the people that join The Club are willing parties. We organise trips to nearby islands of Singapore. For example, it could be a scuba diving trip to Pulau Aur (Malaysia) where you can have the whole island to yourselves and have fun underwater and on the beach all night and all day. Trips to Bintan, Batam, etc. (in Indonesia). Sometimes, we also arrange for local outings to some 5 star hotels, apartments, and so on. We also think of ideas that can excite our members. During our outings, we play strip games, and so on. Let your imagination take off. We are game enough to try anything (emphasis added). Administrators of The Club also go on to provide an assurance of safety All members are required to go through medical examination to be sure that they are free of diseases. We have our own corporate doctors that will know what you need to check-up for. When applying for a membership, we’ll give you more speci c instructions. Female members are also advised to take birth control measures. Our doctors will give you recommendations. The promoters also give assurances on minor problems such as what if a patron meets someone he or she knows from before. We at The Club will tr y our best to avoid such a situation. This is the reason why we need our members to give us very detailed information 140 K. C. Ho, Z. Baber and H. Khondker about them. All the information given to us is strictly con dential. We need this information so that we can substantially reduce the chances of you bumping into someone you know. It’s free to join us and if you’re interested. We will give you a link on the registration URL. Discussion of alternative lifestyles in a public arena is something new in Singapore. Unconventional ideas and notions about the traditional practices of marriage, love and intimacy are being discussed on the Net, which re ect some of the changes in the values and norms in Singapore. Type 8: Commercial Sex Sites: Among the most common commercial sites are those that deliver pictures and videos of Asian and also European and North American (White) women. A search for Singapore and Singaporerelated sites enables a surfer to enter into all these overlapping sites. As the following banners indicate, the pornographic material referencing Singapore is not ver y different from those hosted from other countries. Fannie has the Best xxx sex stories in Singapore come see why . . . Agostina has the Best xxx erotic sex in Singapore come see why . . . It is inherently impossible to verify if the subjects portrayed in such sites are Singaporean or whether these are masquerades. Aside from claims, there are no visual or textual clues attesting to their character. Like their cousins from other countries, these sites are also well linked to each other. Serial linking where the surfer is automatically brought to a number of other sites is also a common practice within this genre. Such clustering decontextualizes individual websites. While some sites advertise their services with ethnic or geographical references, these tend to be super cial. Stripped of deeper referential anchors, such sites become indistinguishable from each other. Escort agencies offering services on the web represent another type of commercial service. These mortar and brick agencies peddle sex only indirectly using discretion. For example, the following site claims: ‘City Rose promotion services [is a place] where friendship blossoms’. Other sites also offer services to a gay and female clientele. In such instances as in many businesses that provide retail services to clients, the Internet merely represents an added channel for advertising a product. Type 9: Conservative Response: This particular genre represents the mainstream rather than the fringe. It is a response from the pro-family and protradition segment of Singaporean society and contains a strong conservative message and an attack against various forms of alternative sexuality. Our example comes from a site called ‘Singapore Virgins’. The mission of this group is ‘to inform and rectify the misconceptions perceived by teenagers in Singapore’ and ‘to help Singapore teenagers recognize their moral and social responsibilities in this rapidly westernized society’. The use of the phrase ‘rapidly westernised society’ in its mission statement is signi cant because this signals the threat. The main theme ‘Sites’ of resistance 141 therefore is to uphold traditional values and practices in the face of liberalizing sexual mores in Singapore society. Keeping the Internet out of the reach of children is another objective. Discussions revolve around safe sex and moralizing on love and sex. The host announces: ‘This page is dedicated to all people who are proud of being Virgins’. Then it continues: ‘Myths: Many Singaporeans lose their virginity by age 20 and most are involved in pre-marital sex’. The truth, it is stated, is that ‘this trend is typical of a US society but for an Asian society like Singapore, conservative moral values are still ver y dominant. The fact is that most Singaporeans are still virgins before marriage.’ Other conservative sites operate in line with the policies of the Singapore government to promote courtship among single men and women in the hope that this will lead to marriage and family life. These sites reinforce the healthy and clean image of Singapore. Examples of such sites include Round the World in Eight Days. Of the four types of sites on sexuality presented above, the rst three promote a liberal, sometimes, libertarian lifestyle. The last type represents the more conservative lifestyles. The battles in the cyberspace represent the groundswell of debates over these issues. It should, however, be noted that such debates are absent from the somewhat subdued print media. MODES OF MANAGING ALTERNATIVE ACTIONS ON THE WEB In the above analysis of websites related to politics, religion and sex, we have seen 9 different types of classi cation according to the objectives of the site. It is important to turn now to the different ways used to gain attention and how this is organized. Such groups tend to use technology and new media to focus attention on issues that may be rejected or downplayed by conventional media. Such activities may be termed ‘cyber activism’ when the focus is on mobilization and organization. Religious sites represent a good example of such an orientation. We present the case of the Falun Gong (also known as Falung Dafa) and that of the Bahai as examples of Singapore-hosted sites for organizations banned in China and certain Middle-Eastern countries respectively (see Table I). With such sites having an international agenda of broadcasting messages internationally the Singapore site becomes a strategic node in an international network. An alternative strategy is that of ‘resistance’, when efforts are directed at refuting mainstream statements and providing alternative explanations. This is the case for Sintercom (Singapore Internet Community) and PLU (People Like Us). Both groups have found the Internet an effective medium for resisting a number of issues advanced by the Singaporean state. Among the constituency building potentials of the Web is the type that involves an inward-looking community building effort. The example we 142 K. C. Ho, Z. Baber and H. Khondker present is the Club, which promotes sex with multiple partners within the group. While this may be an extreme example, a number of other sites catering to the heterosexual male also appeal to a male fraternity through use of ctive kin terms like ‘brother’. This suggests that the privacy and convenience created by the Web will allow for new types of solidarities based on shared sentiments but which may be condemned by mainstream society. Such inward-looking orientations provide support and encouragement for geographically isolated individuals where none may have existed previously because of the potential stigma that can be attached to individuals from society at large. Singapore Virgins, the last category in Table I, can be represented as an example of the defending mainstream values, in this case, virginity. Not quite the conservative backlash, this local effort is interesting for its attempt to mobilize a largely latent majority. We have mentioned how the Singapore government has been active in content regulation of the conventional media. However, in its drive to develop a knowledge based economy, and more importantly an information society, it has deliberately left cyberspace unregulated with the exception of the symbolic blocking of some more well known sexually oriented sites. This has meant an explosion of alternative sites, some of which have been charted in the previous section, including, signi cantly, an emergence of conservative mainstream community protection sites like Singapore Virgins. This is signi cant in the Singapore context because the active role of the government as a defender of conservative values has meant a largely latent conservative majority. With sites like Singapore Virgins, we may start to see the rise of vocal mainstream groups reacting against increasingly active minority interests. CONCLUSION In the current dominant discourses of the ‘new economy’, ‘knowledge based economy’, ‘intelligent island’, ‘critical thinking’, ‘creative thinking’, culture emerges as ‘software’ to complement the economic ‘hardware’. In TABLE I: Typology of websites by orientation Site Name Site Location Focus Nature of Activity Falun Gong Singapore Cyber activism Bahai Singapore Sintercom People Like Us The Club Singapore Virgins Singapore US US Singapore Religion-International orientation Religion-International orientation Politics-Local issues Gay rights-Local issues Sex-Local Local-defense of mainstream values Cyber activism Resistance Resistance ‘Subculture’ building ‘Community’ protection ‘Sites’ of resistance 143 Singapore such orientations emanate from an awareness of the dramatic growth of the ‘informational economy’ (Castells 1996a; 1996b) and fundamental changes in the nature and speed of the ows of transnational capital. The speed of the ows of global capital is contributing to a dramatic restructuring of ‘time’ and ‘space’ and ‘location’, substituting physical contiguities with cyber-contiguities shaped by ows of capital and information, a process that is unprecedented in human histor y (Castells 1996a and 1996b; Harvey 1989; Jameson 1995; Calhoun 1998). It is the acute awareness of the fact the rules of the game have changed and will continue to do so in the future that have led to dramatic changes in policies and institutional recon gurations in Singapore. Having one of the highest per capita access to computers in the world, the determined push of the Infocomm Development Authority (IDA) to wire up ever y home, every classroom in the city-state and possibly every public space in the future is paramount. As a result, 42 per cent of households in Singapore have online access (Asiaweek, November 3, 2000: 34). The driving force behind all these initiatives is the anticipation of dramatic institutional and ideological changes in the wake of globalization and cyber-capitalism. Policies designed to recon gure the economy and the infrastructure in line with the realities of global capitalism have been complemented the emphasis on ‘creativity’, ‘critical thinking’, ‘life-long learning’ that seek to address changes in the nature of the workforce required for the ‘knowledge based economy’. The effort to re-engineer the work-force to meet the requirements of an unpredictable ‘new economy’ that might require higher doses of independent critical thinking is increasingly coming into con ict with the regulatory role of the state. Until recently, the state’s strong regulatory authority has managed to consolidate conditions for the accumulation of transnational capital in the ‘old economy’. However, even under conditions of the ‘old economy’, the state had to deal with the changing class structure and ideologies that were constituted by the rapid industrialization of Singapore. Slowly but surely, the state came to recognize the importance of negotiation following the various pressures and demands from the new social groups, classes and constituencies that were thrown up as a consequence of industrialization. Thus the emergence of a limited number of civil society organizations in the early 1980s re ected dramatic institutional re-con gurations of statesociety relations. No doubt the imperative for negotiation, at least over some issues, as opposed to the unilateral formulation of policy was partly driven by the shock of electoral reverses for the ruling party during the same period, and together with the creation of the institution of Nominated MP’s constituted a strategy of co-opting and managing potential dissent (Rodan 1993). However, even though room for negotiation was fairly limited, these recon gurations of state-society relations opened up genuine spaces for the new social groups and classes that sought to in uence policies on crucial issues like gender and the environment. With the state-sponsored promotion of computerization, new spaces 144 K. C. Ho, Z. Baber and H. Khondker have opened up even while existing spaces have expanded. In addition to globalization and the massive social transformations within Singapore that have created and consolidated new constituencies and social groups, the nature of Internet technology has itself contributed to this fundamental change. Computer Mediated Communication (CMC) represents a fundamentally different kind of technology in many ways. In addition to the possibilities for the creation of networks of communities or ‘virtual communities’ of various kinds, the Internet represents a technology that fuses many domains such as economic, communicative, cultural, entertainment, politics etc., in such a manner that these functions cannot be disaggregated. This bundling together of functions is one of the unique characteristics of the Internet that has speci c social consequences. In the past in Singapore, the circulation of speci c issues of magazines and newspapers could be restricted or banned without substantial cost to the economy. Internet technology, with its aggregated bundling of functions cannot be restricted in a meaningful way without the possible curtailment of possibilities that may affect other domains, particularly the economy. As such, the promotion of this technology invariably promotes other functions that may not necessarily be perceived as desirable by the state. In addition to the bundled nature of functions, the Internet, as Poster (1998) has argued, is also a unique technology because of its inherently interactive nature. Due to this interactivity, the Internet is not ‘outside us’ as is the case with all other communication technologies. Our interaction with the Internet as end-users plays a fundamental role in its evolution. As such, it would be shortsighted of the state to exercise too much control over use of the technology that it itself has gone out of its way to promote. Ultimately, as a website titled ‘How to Defeat Singapore’s Net Censorship’ demonstrates, the blocking of some sites by local ISP’s is largely symbolic as they can indeed be circumvented by dedicated computer literate individuals. The diverse interest groups in Singapore that have either been thrown up or were in existence but have managed to consolidate in the wake of internal and global transformations have sought to capitalize on the social and political potential of the Internet. Certain possibilities and spaces that were not available in the pre-Internet days have opened up. Organizations like the People Like Us (PLU) are now able to connect with members, organize meetings and discussions in cyberspace that circumvent existing laws that require permission for public assembly. Whatever may be the case elsewhere, there is no question that in Singapore, the Internet has contributed to the emergence of an alternative public sphere, albeit a limited one at this stage. This emergent alternative public sphere that allow an unfettered exchange of ideas is indeed evident in the enormous proliferation of websites, discussion groups and chat-groups devoted to the examination of critical issues that affect the lives of Singaporeans. The interaction between cyber-activities and events in the real world should also be noted. As mentioned earlier, a Speakers’ Corner, proposals ‘Sites’ of resistance 145 for which were rejected barely a few months ago has become a reality. Confronted with the fact there have been many such virtual Speakers’ Corners in cyberspace, the state now seeks to engage with this new reality in a negotiated rather than a unilateral way as was largely the case in the past. Deputy Prime Minister and Minister of Defense Tony Tan was quoted in Asiaweek (November 3, 2000: 34) as saying ‘While restrictions have long forced groups to comply with all sorts of regulations on meetings and registration, the virtual environment has opened up the vistas’. The fact that the Internet allows for many-to-many communication and comes bundled with a multiplicity of functions are critical elements that have enabled a wide range of public interest groups and civil society organizations to recruit members, propagate their views to a larger audience and even to challenge existing rules and regulations. Seizing the new opportunities and possibilities opened up by the Internet and by the promises of Singapore 214 of encouraging ‘active citizenship’, People Like Us a virtual gay community in existence in cyberspace sought permission for a public forum on 28 May 2000 with the intention of registering as an of cial society. The permit for a public gathering was denied, but this attempt to further expand the ‘public sphere’ and ‘civil society’ was discussed widely in the local daily The Straits Times and more vigorously in the website-linked discussion group titled Not the Straits Times. In real terms, this attempt at resisting existing laws and discourses failed, but not completely. The internal and international publicity generated by this attempt to expand the public sphere has set the stage for future possibilities. This suggests that the active promotion of the Internet and computers in general by the state has provided civil society groups with new audiences and possibilities for networking, organizing, debating and resisting the state’s agenda, contributing to the restructuring of state-society relations. While much of the energy in Singaporean cyberspace is directed at struggles between local civil society and marginalized groups and the state, the case of the Falun Gong and the Ananda Marga represents an interesting twist. Singapore’s multi-ethnic population has meant that the government has adopted a generally religiously tolerant policy.5 This position has meant that religious movements that have been banned in other countries can nd a safe haven in Singapore. Thus, groups like the Falun Gong are able to use Singapore as a node to advance their interests within a regional and international scale. The site called Singapore Virgins represents another twist to the complex state-society relationship in Singapore. As mentioned in the previous section, the Singapore government has been an active defender of traditional values in the conventional media, creating a largely passive conservative majority. However, its position not to regulate cyberspace may have also lead to the rise of mainstream groups jostling alongside civil society groups and fringe groups to advocate their positions. The case of Singapore Virgins represents the mainstream reacting against what is perceived as increasingly liberal sexual mores in Singapore society. 146 K. C. Ho, Z. Baber and H. Khondker To address the question ‘Do Artifacts Have Politics?’ raised by Winner (1985) the answer, at least in the case of the Internet would have to be in the af rmative. As Winner has perceptively analysed the issue, technologies ‘can be accurately judged not only for their contributions of ef ciency and productivity . . . but also for the ways in which they can embody speci c forms of power and authority’. In the case of Singapore, the Internet of course embodies new forms of the state’s disciplinary power (Lim 2000). However the same technology also opens up new spaces and possibilities for activism, alternate community building and even resistance (Koh 1998; Neo 2000). The potential of the Internet for resistance, expansion of the public sphere and civil society however, is only one side of the political coin. The ipside of the Internet and CMC in general is the hitherto unthinkable capabilities of social control through surveillance and the creation of databases of all sorts (Lyon 1994). As Calhoun puts it, ‘the general tendency is not for the Web to produce a radical democracy of constant citizen participation and instant referenda . . . nor to empower the poor, weak, and dispersed against the rich, powerful and well-positioned. Computer mediated communication does a little of each of these things, but it does a lot to enhance existing power structures’ (Calhoun 1998: 381). In the same vein, Wellman and Gulia (1999) point out, the emergence of virtual communities represents long-term social trends that pre-date the Internet, even as this new technology opens up new possibilities. The possibilities and limits of resistance via this new technology in Singapore are not easy to predict. Rodan (1997) has focused on the role of the Internet in facilitating surveillance and social control through the use of proxy-servers. A more plausible scenario, largely due to the impossibility – at least for the time being – of disaggregating the various functions and capacities of the Internet is the continuing expansion of some alternative spaces even as others are closed off as state and society seek to negotiate the dialectic of resistance/empowerment and surveillance/social control made possible by this new technology even as the Net itself is shaped by these social forces and relationship. (Date accepted: November 2001) K. C. Ho National University of Singapore Zaheer Baber University of Saskatchewan and Habibul Khondker National University of Singapore NOTES 1 We thank Manuel Castells, Mark Poster, Paul N. Edwards and Tapio Makela for their comments when an earlier version of this paper was presented at the ‘Sites’ of resistance 1st Conference of the Association of Internet Researchers, September 14–17, 2000, University of Kansas, Lawrence, Kansas. This project was supported by National University of Singapore research grant R111–000–002–112, ‘Science, Technology and Society in Singapore’. Please direct correspondence to the following email: [email protected] 2 Please email K. C. Ho at [email protected] for a list of addresses of websites mentioned in this paper. 3 A local play of words, the term ‘$ ne$ city’ does not refer to Singapore’s wonderful weather but to the tendency of getting ned in Singapore for different types of offences. 4 In 1999, the state sought to project the image of incorporating the diverse views of all its citizens in policies. This project, named Singapore 21 focuses on ve key ideas: ever y Singaporean matters; opportunities for all; strong families; the Singapore heartbeat – feeling passionately about Singapore; active citizens – making a difference to society. 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