Release Notes LightspeedEVO Version 6.0 Please read this entire document before loading the update Note: Version 6.0 is available only for hosted systems. This release cannot be loaded for dealers on a stand-alone, dealership owned server (non-hosted). This update applies only to hosted systems. We do not anticipate further program updates for stand-alone systems. Note: Windows XP workstations are no longer supported. See pg. 2. Contact Us: For comments or suggestions regarding these release notes, send email to [email protected] or call 1-800-521-0339. The ADP logo is a registered trademark of ADP of North America, Inc. Java and all Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Lightspeed is a trademark of ADP, Inc. Microsoft® Windows® and Internet Explorer® are either registered trademarks or trademarks of Microsoft in the United States and/or other countries. B00000 *000000* Jul 2014 ADP, Inc. Printed in U.S.A. 1 of 22 Lightspeed 6.0 Release Notes What’s New in Version 6.0? Tip: You can now click the arrow on the Detail button in most functions to see recently accessed documents. Note: New functions default to no security access, even for users who have full access already set in their previous security setup. You have to specifically add access to the new functions. See New Security Settings on page 7. Customer Checkout Display You can now set up a separate display at the counter to show the customer the items on the parts invoice. Pg. 8. Custom Reports Run in the Background The custom report processing now takes place on separate servers to reduce the impact that running reports has on other users in the system. Completed reports are now accessed via a Task Manager available in the footer bar. The reports run in the background while you continue with other tasks. You are notified when your reports are complete. Pg. 6. Ability to Set Price on Option Detail Lines You can now choose whether the option will be priced using a total option price or by setting the retail value for each line item included in the option. Pg. 16. Hosted System Update This update applies only to hosted systems. New features such as running reports on a background server are supported only in the hosted environment. This release cannot be loaded for dealers on a stand-alone, dealership-owned server (non-hosted). We do not anticipate further program updates for stand-alone systems. Windows XP Not Supported Microsoft has ended support for Windows XP. This leaves workstations using Windows XP more vulnerable to outside influence and less practical to certify for software compliance. ADP does not certify any releases of the Lightspeed DMS for use with workstations running the Windows XP OS. We suggest that you upgrade any client workstations using XP to a more current version of Windows. 2 of 22 Jul 2014 ADP, Inc. B00000 Lightspeed 6.0 Release Notes TABLE OF CONTENTS GENERAL ...................................................................................................................................................................6 CUSTOM REPORTS RUN IN THE BACKGROUND ...........................................................................................................6 SYSTEM FIXES ............................................................................................................................................................6 Desktop Disappeared and Settings were Removed ................................................................................................6 Edited Forms Reverted after Update .....................................................................................................................6 Customer Alternate Address in Custom Reports....................................................................................................6 Management Activity Out of Balance on Special Order Return ............................................................................6 Accessing Customer History Could Slow the System.............................................................................................6 Duplicating a Tax Category Removed Detail ........................................................................................................6 NEW SECURITY SETTINGS ..........................................................................................................................................7 PARTS ..........................................................................................................................................................................8 CUSTOMER CHECKOUT DISPLAY ................................................................................................................................8 USE INVENTORY COST OR PRICE BOOK COST IN RECEIVING ......................................................................................9 CHANGE ITEM SALE CATEGORY IN ORDERING AND RECEIVING .................................................................................9 NEW QUICK LINKS ................................................................................................................................................... 10 RECEIVING NOW SHOWS ONLY ITEMS NOT RECEIVED ............................................................................................ 10 SIMPLIFIED INVOICING TO SALES ............................................................................................................................. 10 PARTS FIXES ............................................................................................................................................................. 10 Sale Price Not Indicated ...................................................................................................................................... 10 Bin Location Added to Invoice Printout .............................................................................................................. 10 Adding Parts to Order List from Buying Guide was Slow ................................................................................... 10 Superseding a Part in Receiving Could Take a Long Time ................................................................................. 10 Part Price Update using Escalator Slow or Not Completing .............................................................................. 10 Count Sheet Update Could Run Multiple Instances............................................................................................. 11 Part Receiving Labels Not Filtered to Local Store .............................................................................................. 11 Recent Special Orders Showed Date as 01/01/1000 in Receiving ....................................................................... 11 Part Requests from Other Stores on Desktop in Multiple Store Dealerships ...................................................... 11 Sale Type (Tax Override) Selection on SO Invoice Not Carried to Pick-Up ....................................................... 11 Top Selling Parts Report Not Working with “By Supplier” Filter ...................................................................... 11 Parts Adjustment Report for Supplier Returns Not Showing Supplier................................................................. 11 Parts Adjustment Report Sort Order Not Matching Receiving List ..................................................................... 11 Parts Invoice Lines Change Order after Hold ..................................................................................................... 11 Recalling On-Hold Invoices Could Take Several Seconds .................................................................................. 11 Custom Report Calculation Could Not Use “Sales Last” or “Sales This” Fields .............................................. 11 DCS Order File Not Created for Stag Parkway .................................................................................................. 12 SERVICE ................................................................................................................................................................... 13 NEW SEARCH AND DISPLAY FUNCTIONS ON THE REPAIR ORDERS LIST ................................................................... 13 Full Text Search on the RO List .......................................................................................................................... 13 Single Line Per Multi-Unit Repair Order ............................................................................................................ 13 Line Wrap is Now Available ................................................................................................................................ 13 SERVICE SCHEDULER MOVE OPEN ITEMS FUNCTION ............................................................................................... 13 SCHEDULE GUIDE ..................................................................................................................................................... 13 ABILITY TO UPDATE LABOR PAID FROM TECH STATS REPORT ................................................................................ 14 NEW DRILL-DOWN ABILITIES .................................................................................................................................. 14 Link to Customer from Customer Unit ................................................................................................................ 14 Link to RO from Warranty Claim ........................................................................................................................ 14 B00000 Jul 2014 ADP, Inc. 3 of 22 Lightspeed 6.0 Release Notes Link to RO from Tech Time ................................................................................................................................. 14 SERVICE FIXES ......................................................................................................................................................... 14 Technician Can Have Simultaneous Logins on Labor Line................................................................................. 14 Some Repair Orders Not Showing in History ...................................................................................................... 14 Shop Supplies Subtotal Not Shown for Jobs ........................................................................................................ 14 Accessing the RO had been Slow ......................................................................................................................... 15 Monthly Calendar Slowed Scheduler Functions.................................................................................................. 15 Reversing a Repair Order Could Cause MA Out of Balance .............................................................................. 15 Error when Emailing an Internal Repair Order .................................................................................................. 15 Attachments Not Transferred with Job ................................................................................................................ 15 Transferred RO Could Go to Different Store ...................................................................................................... 15 Jobs on RO Form Not Listed in Same Order as on Repair Order ....................................................................... 15 SALES ........................................................................................................................................................................ 16 ABILITY TO PRICE PARTS AND LABOR DETAIL IN OPTIONS ...................................................................................... 16 NEW SEARCH AND DISPLAY FUNCTIONS ON THE SALES DEAL LIST ......................................................................... 17 Full Text Search on the Deal List ........................................................................................................................ 17 Single Line Per Multi-Unit Deal.......................................................................................................................... 17 Line Wrap is Now Available ................................................................................................................................ 17 DRILL DOWN LINK FROM MAJOR UNIT CATEGORY TO SALES CATEGORIES ............................................................ 17 FORM LIST REMAINS OPEN TO ALLOW MULTIPLE SELECTIONS ............................................................................... 18 PARTS TAX ESTIMATE ADDED TO QUOTED OPTION ................................................................................................. 18 MAKE COST VISIBLE IN DEAL .................................................................................................................................. 18 SALES FIXES ............................................................................................................................................................. 18 Form Values Not Updated after External Changes to Deal ................................................................................ 18 Forms with Multiple Prompts per Field Not Working ......................................................................................... 18 License Fee Cost Not Updating Automatically .................................................................................................... 18 Holdbacks Created Inappropriate Journal Entries ............................................................................................. 19 Reversing a Parts-Only Option Created a Second Option Entry for the Reversal .............................................. 19 CEM Not Recognizing Customer Name after Transfer to Deal ........................................................................... 19 Lienholder Selection Slow or Crashes ................................................................................................................. 19 Error Saving Deal after Using Co-Buyer Copy Button ....................................................................................... 19 Management Activity Sales Tax Error on Deal with Trade ................................................................................. 19 Transferred Unit with Completed Options Showed Option Requests .................................................................. 19 Unit Length Entered on Trade-in Unit Converted to Multiple or Decimal.......................................................... 19 On Forms the Engine 1 Field Would Accept Only Numbers ............................................................................... 19 Error Trying to Load the Option ......................................................................................................................... 19 RENTAL .................................................................................................................................................................... 20 RENTAL FIXES .......................................................................................................................................................... 20 Stopping Rental before Last Accounting Posted Date No Longer Allowed ......................................................... 20 Stopping Rental Posted to Future Date ............................................................................................................... 20 Could Change Start Date after Posting ............................................................................................................... 20 ACCOUNTING ......................................................................................................................................................... 21 DRILL-DOWN FROM GL HISTORY ............................................................................................................................ 21 ACCOUNTING FIXES ................................................................................................................................................. 21 Repair Order Reversal Caused Out of Balance ................................................................................................... 21 Duplicated Repair Order Caused Out of Balance ............................................................................................... 21 Voided AP Invoice with Offset to AR put AR Out of Balance .............................................................................. 21 Issues with “Add Forever” on Recurring Invoices .............................................................................................. 21 AP Invoice with Distribution to Two Stores Could Cause Out of Balance .......................................................... 21 4 of 22 Jul 2014 ADP, Inc. B00000 Lightspeed 6.0 Release Notes AP Distribution Accounts List Lost Sort Order ................................................................................................... 21 Cryptic Reference Number on AR Statements and Customer Inquiry ................................................................. 21 Line in Credit Memo Could Not be Removed ...................................................................................................... 22 Error Searching in SO Schedule Lookup Dialog ................................................................................................. 22 B00000 Jul 2014 ADP, Inc. 5 of 22 Lightspeed 6.0 Release Notes GENERAL Custom Reports Run in the Background When you run a custom report the processing is now done on separate servers. There is a new Task Viewer function that is represented by a small blue “gear” icon at the bottom of the screen. You can continue working while the report runs in the background. A notice pops up when the report is completed and the gear icon turns yellow to show that there are completed reports not yet accessed. Click the gear icon to view your reports. Any that are still running will show the gear icon next to the report title. Those that are processed show a green checkmark and can be displayed by clicking the link. From the report display you can print the report or save it as a PDF file. A user can have up to three reports queued up simultaneously in the task viewer. To remove a report from the task viewer click the red X to the right of the report listing. Note that reports do not show on the “Open Windows” panel at the left of the Lightspeed display. You must open the Task Viewer to access the completed reports. To close the task view window click the X in the top-right corner. The view closes, but any reports that are still in progress will continue to run in the background. System Fixes Desktop Disappeared and Settings were Removed A second login or forced logout could cause the Desktop settings to become disabled. This has been fixed. Edited Forms Reverted after Update If an update included forms they would overwrite forms of the same name on the dealer system. This could overwrite some dealer-edited or customized forms. Form updates and additions are now loaded only if there is not already an existing form with the same name on the dealer system. Customer Alternate Address in Custom Reports The customer alternative address had not been available in custom reports. It is now available in the customer and AR Customer data sets. Management Activity Out of Balance on Special Order Return When the parts department used the invoice Return function on an invoice that included a special order on which a deposit was taken an out of balance would occur. Management Activities would show an error saying “There is no SpecialOrderID for scheduled Account…” This has been fixed. Accessing Customer History Could Slow the System Accessing the customer inquiry could consume a lot of server resource and slow the system. The inquiry now runs much more efficiently. Duplicating a Tax Category Removed Detail When a tax category was duplicated to create a new category, the tax detail lines from the original were moved (deleted) rather than copied. This has been fixed. 6 of 22 Jul 2014 ADP, Inc. B00000 Lightspeed 6.0 Release Notes New Security Settings The following security settings may need to be modified on individual user’s security access settings. Go to the System – Security menu to edit user security detail. Service – Estimates/RO Functionality – Create New dealer Unit and Edit Dealer Unit. When setting up a repair order service personnel had access to create or edit a major unit inventory record while adding a dealer unit. This can now be restricted. Sales – Quotes and Deals – View Parts and Labor Cost Column Note also that the users will need to log out and then log back in for security changes to take effect. New Fields in Custom Reporting – Go to the System – Security function, select the user, and then in the user detail record select the Reporting tab. Headings with gray checkboxes have new fields in their detail list. Check the header level to allow all, or check the individual lines with empty checkboxes to allow access to specific report fields. B00000 Jul 2014 ADP, Inc. 7 of 22 Lightspeed 6.0 Release Notes PARTS Price Books Recently Added KLIM Canada Triumph now includes their assigned categories. Customer Checkout Display There is a new customer checkout display option for parts invoicing that allows you to post a monitor or pole display at the checkout counter to show the basic invoice information. Customer ID display can be toggled on or off by clicking the “screen” icon in the Sold to section of the parts invoice. If enabled, the display is automatically started when a user logs in. If you are not on a parts invoice, the default display is the logo listed in the General settings of System Preferences. 8 of 22 Customer Detail: Customer information is optional. You can click the screen icon in the Sold To section on the invoice to toggle the customer and address information on or off. Part Info: Shows quantity in the first column, description, part number, and retail price in the second (Information) column, and invoice amount in the third. If an item is discounted the Each price with the description differs from the discounted value in the Amount column. As always, if the line item discount entry is used to increase the amount the Each (retail) and Amount both show the same figure. Totals: Shows the taxable amount, the total of mark-down discounts, tax, subtotal, special order amounts, and amount due. Jul 2014 ADP, Inc. B00000 Lightspeed 6.0 Release Notes Enabling the Customer Display The Customer Display setting is in the Workstation Preferences. If enabled on workstations that do not have a dual monitor set up for the display the customer screen appears in the background, but can be “minimized” to the toolbar icon if the Fullscreen checkbox has not been set. If the display screen is not set to Fullscreen it can also be closed. If it is closed, it remains closed until the user logs in again. The Display Invoice button on the invoice screen will not reopen or maximize the display, it only determines whether the invoice shows on the display screen when it is viewable. You have the option to use a separate monitor or pole display for the customer display. The customer display monitor is set up as a dual-screen monitor on your system and requires a video card and driver that supports wide screen display by spreading your view over dual monitors. The customer display is then shown on the second monitor. To enable the customer display: 1. Go to the System – Workstation Preferences menu. On the Workstation Preferences screen expand the Display menu and select Display Setup. 2. Check the Use Customer Facing Display checkbox. 3. If you have set up a pole monitor or other customer display, choose the screen number that matches your customer display monitor. Note: There is a new Display Invoice button at the top of the Parts Invoice screen to show or not show the invoice on the display monitor. If the image on the button is an invoice, it is displayed. If the image is a blank screen the display shows the dealership logo rather than the invoice. There is also a new display icon in the Sold to” tab of the invoice that toggles showing the customer name and address detail on the remote display. Leave this off to retain customer privacy if needed. Tip: Use of the customer display is required in California. Use Inventory Cost or Price Book Cost in Receiving There is a new selection in the supplier record to allow a choice between using inventory cost or price book cost in ordering, receiving, and returns. This enables dealers that get cost discounts to use their inventory cost rather than the price book figures in these functions. Change Item Sale Category in Ordering and Receiving In the past changing the sales category required clicking the inventory link to open the inventory record and make the change. Now on the ordering and receiving screens the sales category is displayed in the Parts Info section for the highlighted part. The category can be changed using the lookup next to the category field directly from the ordering and receiving screens. B00000 Jul 2014 ADP, Inc. 9 of 22 Lightspeed 6.0 Release Notes New Quick Links In the Parts Inventory record you can click the field title to go to the Supplier definition, Category definition, or to the Superseded To part record. From the Parts Invoice you can now click the Supplier entry to go to the supplier definition. Receiving Now Shows Only Items Not Received The receiving detail screen for the supplier order now shows only those items not received or partially received from the order. You can click the Completed Orders button at the top of the screen to display all of the items on the order. Simplified Invoicing to Sales To reduce the number of clicks required at invoicing, when there is a part request from sales the prompt in the invoice defaults to adding the items to that request. You can still choose to have each item create a separate option in the prompt dialog if needed. Parts Fixes Sale Price Not Indicated When the sale price on an item was applied it had been shown in the regular price column with no discount indicated. Now on the screen and the printout the retail value shows in the regular price column with the sale price in the discount column. The discount amount is also shown in the invoice totals. Bin Location Added to Invoice Printout The bin location had been included only when the Pick Ticket was printed. Since many dealers prefer to print only once and use the invoice as their pick ticket as well, we have added the bin location to the parts invoice printout. Adding Parts to Order List from Buying Guide was Slow When the Guide suggested ordering a large number of parts it could take several minutes to add the order list to the suggested order screen. This has been improved. Note that very large orders, such as a seasonal order using a long look-ahead period, may still take some time to complete. The time needed to create the PO from a large order list has also been reduced. Superseding a Part in Receiving Could Take a Long Time When making a superseding part entry in receiving, it could take a long time to process if inventory contained a large number of parts for the supplier. This has been fixed. Part Price Update using Escalator Slow or Not Completing The parts price escalator took a long time to process and would sometimes hang when updating prices if inventory contained a very large number of parts from a supplier. The escalator processing is now much faster and has increased capacity to avoid this situation. 10 of 22 Jul 2014 ADP, Inc. B00000 Lightspeed 6.0 Release Notes Count Sheet Update Could Run Multiple Instances It had been possible to close the count sheet update window while it was processing and then start the same count sheet processing again. This could create multiple instances of the same count updating. The process will now run to completion and not allow another instance to be started until the one running has completed. Part Receiving Labels Not Filtered to Local Store When printing part receiving labels for a multiple-location dealership the labels were not being filtered to print only those for the local store. This has been fixed. Recent Special Orders Showed Date as 01/01/1000 in Receiving In the Special Order Info section of the receiving screen the SO Date field would display 01/01/1000 for all special order parts. This has been fixed. Part Requests from Other Stores on Desktop in Multiple Store Dealerships When the desktop function was used to show part requests from service or sales in a multiple-store dealership some requests from other stores could be shown. This has been fixed. Sale Type (Tax Override) Selection on SO Invoice Not Carried to Pick-Up When a Sale Type override was applied to an invoice with special order or layaway items, the invoice created for the items at pick-up did not retain the sale type selection. This has been fixed. Top Selling Parts Report Not Working with “By Supplier” Filter The Top Selling Parts report was not working when the filter by supplier was applied. This has been fixed. Parts Adjustment Report for Supplier Returns Not Showing Supplier When the parts adjustment report was printed for supplier returns, the supplier code was not being included on the report. This has been fixed. Parts Adjustment Report Sort Order Not Matching Receiving List The sort order of the parts on the adjustments report had shifted such that it no longer matched the order shown in the receiving list. This has been corrected. Parts Invoice Lines Change Order after Hold When an invoice was placed on hold, the parts lines showed in a different order when recalled from hold. This could cause concerns or confusion in some situations and has been fixed. Recalling On-Hold Invoices Could Take Several Seconds It could sometimes take several seconds to display the on-hold invoice list. The load time has now been significantly reduced. Custom Report Calculation Could Not Use “Sales Last” or “Sales This” Fields When a custom report was built with any of the “Sales Last” or “Sales This” fields for monthly totals an error was displayed. This has been fixed. B00000 Jul 2014 ADP, Inc. 11 of 22 Lightspeed 6.0 Release Notes DCS Order File Not Created for Stag Parkway Clicking the Process DCS PO button after creating a Stag Parkway parts order did not create the order file. This has been fixed. 12 of 22 Jul 2014 ADP, Inc. B00000 Lightspeed 6.0 Release Notes SERVICE New Search and Display Functions on the Repair Orders List Full Text Search on the RO List You no longer need to select the type of search. Just type what you are looking for in the search field to automatically search all of the fields available on the Estimates and Repair Orders screen. The search spans all of the available columns, not just those that are currently displayed. Filters: Your search filters in the Category field and checkbox selections (Estimates, Repair Orders, Cashiered, and Canceled) still apply. Limited Search: You can also limit the search to a specific column heading by typing the heading in all lower case followed by a colon and your search term. For example, to find only repair orders where the Service Writer was John (and not ROs where the customer name is John) you could type servicewriter:john. Partial Search: You can use the * wild card to search for a partial match within a string of characters. For example, to find a unit with VIN where the last six characters are 7L0129 you would type *7L0129 in the search field. Single Line Per Multi-Unit Repair Order Repair orders with multiple units now show on just one line. The first unit is listed. The search however will find any unit from the RO and include the RO in the search results showing the unit searched. Line Wrap is Now Available The Line Wrap selection is now available on the Estimates and Repair Orders List screen. When Line Wrap is enabled, information that includes word breaks (spaces) can expand the row to wrap to two or more lines. You could for example enable line wrap and then shrink the Customer and Status columns to enable more room for adding or expanding other columns in the view. Service Scheduler Move Open Items Function The service scheduler now has a button at the top of the screen that allows you to move all the scheduled items where the labor is not closed out. When moved, the items go to the next day for the same technician at the top of the schedule in the same order as currently assigned. Close all completed labor in the repair orders before running this function. Schedule Guide There is now a Schedule Guide button that pops up a summary of scheduled items. It shows the next available day with open hours so the service writer can easily find the next available day to schedule. It also lets them know if there is scheduled labor without a repair order and RO labor not on the schedule. The final item, “next available day including repair order lines not yet scheduled” shows how far out the next available day will be when all items are scheduled. The Not Yet Scheduled looks at hours on repair orders that are not reflected on the scheduler. Unassigned hours on the scheduler are included in Total Hours on Scheduler. B00000 Jul 2014 ADP, Inc. 13 of 22 Lightspeed 6.0 Release Notes Ability to Update Labor Paid from Tech Stats Report After running the Technician Statistics report you can now click the Mark Paid button at the top of the screen to automatically mark all of the reported labor lines as paid. This is much faster and more efficient than marking the lines individually in the Update Labor Paid function. You can go to the Service – Update Labor Paid function to review the entries and make any adjustments if needed. Tip: You should always ensure that paid labor lines are marked as paid. This locks them in the repair order so that they cannot be edited. It is important to not unclose and edit a paid labor line because it would then show up in the next pay report as a new entry with the full hours. If adjustments to labor hours are needed after labor is paid, always create a new labor line for the entry. New Drill-Down Abilities Link to Customer from Customer Unit The Current Owner column in the customer unit list now has links to go to the customer record. Link to RO from Warranty Claim You can now click the repair order number from the Warranty Claims list or detail screen to access the repair order. Link to RO from Tech Time You can now click the RO number on the Technician Time entry screen to access the repair order. Service Fixes Technician Can Have Simultaneous Logins on Labor Line It is possible for a technician to clock in on a job while still clocked in on another. If a technician forgot to log out time could accumulate simultaneously on more than one job. Since some dealerships intentionally allow a technician to multitask and clock into multiple jobs simultaneously this has been addressed by allowing the dealership to allow or disallow logging in to multiple jobs. In the technician file there is now a checkbox to allow multiple labor session logins. If disallowed, a message is posted when an additional login is attempted. The message identifies the current login and offers the choice to log the other entry out and continue, or to continue with the other login. Some Repair Orders Not Showing in History When viewing the customer history tab in the RO any prior repair order that had no labor entry (such as sublet only) was not displayed under the “Previous 12 months” selection. If the “All Invoices” view was selected the non-labor RO would show with no date. This has been fixed. Shop Supplies Subtotal Not Shown for Jobs On the RO printout the shop supplies total was shown, but not the job detail. When shop supplies are entered per job the amounts per job are now shown. 14 of 22 Jul 2014 ADP, Inc. B00000 Lightspeed 6.0 Release Notes Accessing the RO had been Slow The access time when opening a repair order has been improved. Monthly Calendar Slowed Scheduler Functions The monthly calendar had been slow to open. The speed has been improved. If the monthly calendar was open when a user added an item to the scheduler the scheduler ran slow. This has been fixed. Reversing a Repair Order Could Cause MA Out of Balance When reversing a repair order it was possible to have the management activities show an out of balance situation for the RO. This would occur if the actions taken in the repair order were rapid and the MA processing had not completed. The system will now not allow overlapping processing and presents a message telling the user to try again later. Error when Emailing an Internal Repair Order When printing an internal repair order, if the email button was used an error would be displayed if no customer was associated with the RO. This has been fixed. You can now click the email button and add the recipient. Attachments Not Transferred with Job When transferring a job that included attachments the job that was created in the new RO did not include the attachments. This has been fixed. Transferred RO Could Go to Different Store If a multi-store dealership had repair orders with the same customer and unit open in each store, transferring jobs from an RO could put them on an RO in a different store. The transferred RO will now remain within the same store. Jobs on RO Form Not Listed in Same Order as on Repair Order When a repair order was printed to a form the jobs might not print in the same order as they appeared on the repair order. This has been fixed. B00000 Jul 2014 ADP, Inc. 15 of 22 Lightspeed 6.0 Release Notes SALES Ability to Price Parts and Labor Detail in Options Pricing Options by Total or Detail Level Generally an individual option is added for each feature that the dealership wants to print on the final deal with pricing set as entered in the option. In the past, a change to the option price would be distributed among the parts and labor lines within the option and there was no way for the user to set pricing on individual parts and labor detail. To address this, a new selection has been added to applied options to allow pricing by Total (the option price) or by detail, which allows setting the individual retail values for every detail line contained in the option. Service Option Pricing Changed to Show Full Retail The options added by Service had been coming over to the unit with no retail pricing attached, requiring a user to enter the price within the sales deal. To address this all options that originate in the RO now come over with the retail values for parts and labor lines applied. This Service retail default provides two major benefits. Many dealerships will “dress up” a unit prior to placing it for sale. This ensures that the associated retail value is included and presented up-front when the unit is brought into a deal. Some dealers may give a hand-written deal quote to Service or quote only the unit in the deal and then send the customer to the Parts and Service departments to accessorize. The Service department then creates the jobs to install the options. These options now come over to the unit with full retail on the part lines so the actual retail value of the option is the starting point. Dealership personnel can then adjust each item for the final deal or to match the hand-written quote if that level of detail is needed. Alternately, they can change the option pricing to Price by Total and just set the option price. More Flexibility in Deals Generally deals are written with all the detail needed in the option list. However, sometimes deals are written to track specific discounts on individual items. Tracking pricing on individual part and labor lines had previously been difficult because when the option price was changed the change was applied proportionally to all of the line items in the option. Now the Price by Detail selection retains all of the individual item prices and any individual line discounts made in the deal as long as Service makes no additional changes. Limitations of Detail Pricing – Note that while it is possible to set pricing on the parts and labor specified in the option on the deal and lock those lines, Parts and Service can still invoice or add to the RO and affect option pricing. When using the preferred Price by Total method the entered price for the option is retained regardless of the parts and labor applied when installing the option. When using Price by Detail the pricing can be affected by Service. The selection to price options by total or by detail affects your deal process in several ways: 16 of 22 When Price by Detail is used the parts and labor lines are individually priced and can retain the exact entry if the new “Lock” checkbox is used in the deal parts and labor detail. (But changes made in a repair order can still affect the option pricing if quantities are changed or new items are added.) Jul 2014 ADP, Inc. B00000 Lightspeed 6.0 Release Notes If Price by Total is used the option price (Adj. Price field) for any existing option is not affected by Parts or Service. The price is retained unless intentionally changed in the unit or deal. If the option total price is changed pricing of items comprising the option is still distributed proportionally to sum to the entered price, as before. Price by Detail allows à la carte pricing which may be useful on a deal where a fixed list of retail items is added in one or few options. However, if the sales form is set up to print parts and labor rather than options the printout will include all of the parts and labor lines that are not classified as “Prep.” The form may include installation hardware and such that is more detail than needed. When Service creates an option via the RO, Price by Detail is used to provide the retail figure. In the deal you can then change to Price by Total if you want to enter an option price that does not change if the pricing of individual items changes. After an option has been applied you can switch between Total and Detail pricing on the options. However, when going from Total to Detail if changes are made the original values are not retained if you switch back. To summarize, the new Price by Detail selection in the Option allows for options originated in Service to come across with retail pricing shown. The best practice recommendation is still to use Price by Total throughout the remaining deal processing stages. When printing the deal you have much greater control if you have created an option for each feature that you want listed rather than printing parts detail. New Search and Display Functions on the Sales Deal List Full Text Search on the Deal List You no longer need to select the type of search. Just type what you are looking for in the search field to automatically search all of the fields available on the Quotes and Deals screen. The search spans all of the available columns, not just those that are currently displayed. Filters: Your search filters in the Category field and checkbox selections (Quotes, Current Deals, Finalized Deals, Voided Quotes, Voided Deals) still apply. Limited Search: You can also limit the search to a specific column heading by typing the heading in all lower case followed by a colon and your search term. Partial Search: You can use the * wild card to search for a partial match within a string of characters. For example, to find a unit with VIN where the last six characters are 7L0129 you would type *7L0129 in the search field. Single Line Per Multi-Unit Deal Deals with multiple units now show on just one line. The first unit is listed. The search however will find any unit from the deal and include the deal in the search results showing the unit searched. Line Wrap is Now Available The Line Wrap selection is now available on the Quotes and Deals List screen. When Line Wrap is enabled, information that includes word breaks (spaces) can expand the line to wrap to two or more lines. You could for example enable line wrap and then shrink the Customer column to enable more room for adding or expanding other columns in the view. Drill Down Link from Major Unit Category to Sales Categories You can now click a sales category line title within the Major Unit Category record to access the selected sales category definition. B00000 Jul 2014 ADP, Inc. 17 of 22 Lightspeed 6.0 Release Notes Form List Remains Open to Allow Multiple Selections The form list had been closing after each selection. It now remains open so you can continue to select and print forms without going through the menu for each one. Double-click to select a form to print. After printing the form, the selection box remains open so that you can select and print another form. When you have finished printing forms, click the OK button in the form selection dialog to close it. Parts Tax Estimate Added to Quoted Option When a quoted option for service was added to a deal there was no tax calculation for parts in the option done at that time. Once the service was completed and the option was applied, the parts and labor charges were known and the tax was applied. Since the tax amounts could differ significantly if parts and labor had different tax rates, the quoted option now applies an estimated tax for parts vs. labor. It does this by subtracting the estimated labor cost entry from the option adjusted price to determine the parts amount to tax. Make Cost Visible in Deal You can now allow users to view parts and labor cost in the deal Parts/Labor tab view. To view cost the user must have security access enabled. To set security to view cost: 1. Go to the System – Security menu to display the security list. 2. Select the user on the security list and open the security detail record. 3. On the security tree menu in the detail record go to Sales – Quotes and Deals. Under Quotes and Deals check the box for the View Parts and Labor Cost Column. 4. Save and close. The user will need to log in to apply the security setting. Sales Fixes Form Values Not Updated after External Changes to Deal It had been possible in some situations, such as invoicing parts to a deal and then making no other changes in the deal before printing forms, to have the form tax figures not match the deal figures. This has been fixed. Forms with Multiple Prompts per Field Not Working If there were two prompts for different conditions on a form field, items that matched the entered conditions would sometimes not print. This has been fixed. License Fee Cost Not Updating Automatically The license fee cost was not automatically updated if the license fee entry was changed. This has been fixed. 18 of 22 Jul 2014 ADP, Inc. B00000 Lightspeed 6.0 Release Notes Holdbacks Created Inappropriate Journal Entries All holdbacks were creating journal entries, rather than just those that were set up to affect cost. Now journal entries are made only if the holdback is set to reduce cost. Reversing a Parts-Only Option Created a Second Option Entry for the Reversal When a part was deleted the negative invoice to remove the part created a second part option entry for the reversal. This has been fixed. CEM Not Recognizing Customer Name after Transfer to Deal When a deal was transferred from the CEM module to the EVO deal the customer name from EVO was not recognized for CEM follow-up. This has been fixed. Lienholder Selection Slow or Crashes When selecting a lienholder in the deal the selection could take a long time to process and possibly lock the workstation. The lienholder selection is now a full-function lookup which is faster and also allows adding or editing lienholder records. Error Saving Deal after Using Co-Buyer Copy Button After using the Copy button to copy the buyer address info to the co-buyer the deal would produce an “entity copy” error message upon saving. This has been fixed. Management Activity Sales Tax Error on Deal with Trade The sales tax entry could show out of balance in Management Activity under certain circumstances on a deal with a trade-in unit. This has been resolved. Transferred Unit with Completed Options Showed Option Requests When a unit was transferred to another store the applied options could become option requests when the unit was added to a deal. This would happen when there were completed options that had originated on a service repair order rather than starting from a request in the sales deal. Options now transfer correctly. Unit Length Entered on Trade-in Unit Converted to Multiple or Decimal When a unit type that included an entry to unit length was used for a trade-in unit, the unit length entry was multiplied or changed to a decimal value. This has been fixed. On Forms the Engine 1 Field Would Accept Only Numbers When the Engine 1 field was used on a form it would accept only a numeric entry, making it impossible to enter an alpha-numeric serial number. This has been fixed. Error Trying to Load the Option When creating an option, an entry into the Option # field that started with a number followed by a space could cause an error when trying to save the option. This format is now accepted. B00000 Jul 2014 ADP, Inc. 19 of 22 Lightspeed 6.0 Release Notes RENTAL Rental Fixes Stopping Rental before Last Accounting Posted Date No Longer Allowed It had been possible to change the end date of a reservation to a time before the date that revenue had posted to accounting. This can no longer be done. When attempted, a message is presented that shows the latest posting date and allows you to stop the reservation on that date. Stopping Rental Posted to Future Date When a reservation was stopped early the accounting posting was entered for the future end date. Posting to the future date is no longer allowed. The end date must be changed when stopping the reservation early. Could Change Start Date after Posting It had been possible to change the start date after revenue had posted to accounting, which caused issues with billing and payment processes. Changing the start date is no longer allowed if revenue has been posted. 20 of 22 Jul 2014 ADP, Inc. B00000 Lightspeed 6.0 Release Notes ACCOUNTING Drill-Down from GL History From the Chart of Accounts History screen you can now click a listed item to go to the source document. Accounting Fixes Repair Order Reversal Caused Out of Balance It had been possible to create an out of balance situation when a repair order was reversed, especially if the service department performed the finalize/reverse/refinalize process in a short period of time. This will no longer happen. Duplicated Repair Order Caused Out of Balance If the service department used the Duplicate function to create a repair order for a recurring service a tax entry was being carried over that caused an out of balance situation. This has been fixed. Voided AP Invoice with Offset to AR put AR Out of Balance When an AP invoice with offset to an AR customer was voided, the GL entries were reversed, but not the AR entry. This has been fixed. Issues with “Add Forever” on Recurring Invoices Change to “Add Forever” Not Retained on Existing Invoice: If an existing recurring invoice was edited to select the “Add Forever” checkbox, the selection was not retained upon save. This has been fixed. – Prompted to “Zero Original Balance” Upon Access: If the Add Forever selection was in use, accessing the recurring invoice would bring up a prompt asking if you wanted to zero the original balance. In addition, you could not cancel the add forever selection unless you chose to “cancel” this prompt, and you could not recreate the add forever selection if it was canceled (as per above). This has been fixed. AP Invoice with Distribution to Two Stores Could Cause Out of Balance If a vendor invoice included distributions to two stores and there were debit and credit entries within one store that balanced the journal entry could be incorrect. This has been fixed. AP Distribution Accounts List Lost Sort Order After setting up a distribution list the accounts did not appear in the order they were added when viewed in vendor invoicing. This has been corrected. Cryptic Reference Number on AR Statements and Customer Inquiry The reference number on AR statements had displayed a system reference rather than the document number from the customer invoice. This has been corrected to show the document number. The reference number on transactions shown in the AR Customer Inquiry was also the internal reference rather than the document number. Now the document number is shown. B00000 Jul 2014 ADP, Inc. 21 of 22 Lightspeed 6.0 Release Notes Line in Credit Memo Could Not be Removed When a line was added in a credit memo for a “balance forward” customer the line could not be removed. This has been fixed. Error Searching in SO Schedule Lookup Dialog In the Schedule Adjusting Entries function when looking up a special order deposit an error would be encountered when searching in the Select SO Schedule dialog by date or SO number. This has been fixed. 22 of 22 Jul 2014 ADP, Inc. B00000
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