Red Cross Summit
August 20, 2015
Overview of CSX
Montreal
 Freight transportation company,
providing rail-based and
intermodal services
Chicago
New York
 Dating back more than 180 years
to the B&O Railroad, the nation’s
first common carrier
 Operating in 23 states, the District
St Louis
of Columbia and two Canadian
provinces, with access to 70 ports
Memphis
Charleston
Jacksonville
(Company HQ)
New Orleans
Miami
2




Based in Jacksonville, Florida
32,000 people
21,000 miles of railroad
1,300 trains per day
Two-pronged approach to event-based risks
Transport
Respond

Inspection and maintenance of infrastructure assets

Use of proactive detection technology and processes

Procedures to safely handle cargo

Comprehensive emergency response plan, including
engagement of community partners

Robust claims management process to minimize
exposure
99.999% of hazardous material shipments reach destination without incident
3
Track inspection and maintenance are paramount
Transport

CSX has 525 track inspectors who
visually inspect approximately 3
million miles of track each year

Track inspection vehicles inspect
140,000 miles annually

4
—
Track Geometry Cars
—
Ultrasonic Rail Test Cars
—
Machine Vision Inspection Vehicles
Vehicle Track Interaction (VTI)
providing real-time track health
information
—
26 CSX locomotives equipped
—
Traveling ~ 800,000 miles annually
Supplementing technology with best practices
Transport
Network Operations Workstation
(NOW)

Paperwork identifies a train
carrying hazmat as a “key train”

Rail traffic routing model used to
identify safest route

Operated at a reduced speed
—

Crude oil trains are not left
unattended outside of a yard
—
5
Further reduced for crude oil trains
operating through High Threat Urban
Areas
Operator removes the “reverser” when
leaving the train
Training for first responders
Respond
6

Response guide to hazmat unit
train emergencies

Rail Education and Development
Institute (R.E.D.I.) in Atlanta, GA

Emergency Response Training
Center in Pueblo, CO

Computer-based training

Face to face training
—
228 classes
—
1,279 hours
—
6,270 attendees
First responder training for crude oil routes
Respond
 Utilizes the CSX Safety Train  18 city tour
— 4 tank cars
— Classes for first responders
— Valve configuration car
— 2 to 4 days per location
— 2 classroom cars
— Over 2,100 first responders
trained with 389 agencies
— Caboose
7
CSX Crisis Response Priorities:
 Our mission is to quickly respond to the needs of




Our employees
The community
The environment
Railroad operations
 Working diligently to build a unique and dedicated
“Standard of Care” protocol to ensure the impact is
addressed promptly and professionally with safety and
community welfare as our top priorities.
88
CSX and the industry are focused on crisis response
CSX
 Standard of care focused on meeting
the needs of residents
 Industry workshops to exchange
lessons learned and best practices
 Coordination with first responders,
NTSB, FRA and local authorities
 Mutual industry resource sharing
 Prompt accumulation of on-the-ground
details (Crisis Alert Response System)
 Risk management field personnel
positioned for fast response
 Establish outreach centers quickly
 Capitalize on established relationships
with specialized service providers
9
Rail Industry
 Focus on jointly owned affiliates
 Crisis response – ensure adequate
level of support (owners, vendors)
 Preparation – enhance emergency
plans and review operations
 Industry meeting mid-year with Red
Cross to develop shared protocols for
major rail crises
CSX leads the industry in crisis response
Respond
“I offer my sincerest thanks to the emergency
responders who kept our residents safe, and I am
grateful to everyone who helped get information
and resources to those impacted (CSX).”
- U.S. Senator Shelley Moore (West Virginia)
“I also want to thank you, CSX as a whole, who
have been here almost instantly working with
area fire departments, first responders, cleanup
crews, DEP, etc. . . . . , but I wanted to tell you
how great of a job you all are doing, because I
see firsthand.”
- Denise Fernatt, Mount Carbon, WV Resident
“Willard is an example of how you do it right, from
the first responders to the people that have been on
the ground managing it (CSX)”
- Ohio Governor John R. Kasich
"CSX is making arrangements for those people
who cannot get back into their homes to be put up
in hotels and provided for," Tomblin said. "So
everyone will have a warm place to stay and food
and drink for the duration.“
- Earl Ray Tomblin, West Virginia Governor
10