diversity
quality
success
Diversity: The Power of People
respect
commitment
strength
results
commitment
Our Commitment to Diversity
Difference can make all the difference in the world.
At Prudential we count on that. We have a long-standing
commitment to diversity in our workplace and marketplace.
We understand that we succeed through people—those
who skillfully create and deliver the products and services
that distinguish us from our competitors, those who
confidently entrust their family’s wealth protection and
growth to us, those who invest in our company’s future
to help secure their own, and those who live alongside
us on the city streets and neighborhood blocks where
we do business.
With businesses in more than 30 countries, our company
seeks talented, creative individuals from a variety of
backgrounds, worldviews and life circumstances to
work with us. It is our priority that our workplace be
inclusive, welcoming of new ideas and appreciative of
valuable experience.
We know our employees have lives outside of work and we
are committed to helping them succeed both professionally
and personally. We do this through business-based flexible
work arrangements, best-in-class work/life and wellness
services, competitive compensation and benefits,
state-of-the-art learning and development initiatives,
and leading-edge technology that supports innovation.
Our business strategies fully consider, respect and reach
out to diverse consumers and communities. Our goal is to
partner with them to meet their current needs, support
their dreams and build their futures.
As the Leadership Team, we recognize that individual
differences represent a mosaic of opportunities for
Prudential. We hold ourselves, our management team and
all employees accountable for promoting an environment
that values these differences and capitalizes on these
opportunities for the ultimate benefit of our customers,
shareholders and employees.
John Strangfeld
Chairman and CEO
Mark B. Grier
Vice Chairman
Edward P. Baird
Executive Vice President
and Chief Operating Officer
International Businesses
Susan L. Blount
Senior Vice President
& General Counsel
Richard J. Carbone
Chief Financial Officer
Helen M. Galt
Senior Vice President,
Company Actuary & Chief Risk Officer
Barbara G. Koster
Senior Vice President
and Chief Information Officer
Charles F. Lowrey
Executive Vice President
and Chief Operating Officer
U.S. Businesses
Sharon C. Taylor
Senior Vice President
Human Resources
diversity
at Prudential—a Measure of Success
Prudential’s senior
leadership team
strongly believes
that diversity
positively and
significantly impacts
overall company
achievement
The Strength of Our Commitment
Prudential, one of the largest
financial services companies in the
world, has been firmly committed to
equal employment and affirmative
action for over 30 years. Over the
years, we’ve strengthened our
commitment by devoting significant
resources to help our work force
better understand and maximize
the value of diversity. We’ve also
revised and revitalized Prudential’s
diversity initiatives to reflect
changes in both the workplace and
society at large. As part of that
activity, we named a Chief Diversity
Officer to lead our Equal
Opportunity/Diversity organization.
This team is responsible for
partnering with our various business
units to orchestrate affirmative
action, equal opportunity, diversity
and work/life strategies to support
companywide initiatives. In 1999,
the Chairman’s senior leadership
team took our commitment to a
new level by forming Prudential’s
Diversity Council.
Working together, these two groups
designed a diversity measurement
and accountability process that further integrates the value of diversity
into the company’s relationships
with its work force, markets and
surrounding communities.
Accountability Is Key
This partnership has mapped out
an annual strategic planning process
for each of Prudential’s businesses.
It includes key measures of diversity
and links management compensation
to progress on meeting annual and
long-term objectives related to
those measures.
The company’s senior leadership
team strongly believes that diversity
has a significant, positive impact
on overall company achievement.
In support of that, management must
play a primary role in diversity
efforts, and feel the impact of
their success.
Diversity objectives are treated just
like everything else in our traditional
business cycle, such as assessing
sales results and return on equity.
Results definitely matter. Although
relating compensation to diversity
is a powerful incentive, it’s only
one way that Prudential is helping
to ensure that providing equal
opportunity and valuing differences
are critical components of the way
we measure success.
respect
Business
Resource Groups
represent
a cultural mosaic
that promotes
professional
development while
helping the
company achieve
its business
objectives
Business Resource Groups
Make a Difference
Prudential encourages its employees
to participate in Business Resource
Groups (BRGs). These dynamic groups
have a dual purpose—they serve as
networks for employees to promote
professional development while
helping the company to achieve its
business objectives.
With membership open to all
employees, the groups address
topics of interest to AfricanAmericans, Asians and PacificAmericans, Hispanics, gay men,
lesbians, bisexuals and transgenders,
and individuals with disabilities.
The members of BRGs:
• Provide and participate in
educational programs that foster
understanding of differences and
the development of leadership
capabilities;
“The Business
Resource Groups
provide a great
opportunity for
employees to
develop
professionally
while supporting
the company and
the community
through various
• Serve as advisors to management
and community liaisons;
• Support hiring and retention efforts;
• Assist with marketing programs
aimed at targeted communities; and
• Participate in philanthropic
outreach activities.
Prudential partners with our BRGs to
sponsor recognition and educational
events that highlight the rich diversity
in our work force, markets and
communities.
Company-wide Diversity Recognition
Month events are championed
by executive sponsors from our
businesses in partnership with the
BRGs and are open to all employees.
These events offer many opportunities
to learn about diversity through
speakers, multimedia presentations,
workshops, and other activities.
Prudential’s BRGs include:
• Abled and Disabled Associates
Partnering Together (ADAPT)
• Asian Pacific Islander American
Association (APAA)
• Black Leadership Forum (BLF)
• Employee Association of Gay Men,
Lesbians, Bisexuals, and
Transgenders (EAGLES)
• Hispanic Heritage Network
(HHN)
business-related
events and
educational
opportunities.”
Eric Schwimmer –
Vice President
Corporate Counsel
success
High-performing
companies are
those that value
and develop
individuals from
a variety of
backgrounds
Our Goal: Recruit,
Develop and Retain
At Prudential, we know that our work
force is the key to our future growth
and success. So, it’s critical that our
employees work effectively with each
other and with our customers. We also
know that high-performing companies
are those that value and develop individuals from a variety of backgrounds.
Sharon Taylor, Senior Vice President,
Corporate Human Resources, says,
“Prudential is committed to
diversity and all the benefits it
brings for our work force, customers,
shareholders and the communities
where we live and work. We cannot
separate our commitment to diversity
from our aspirations for business
success, because the two are so
closely linked.”
Prudential aggressively seeks
talented people with diverse skills,
experiences and perspectives and
offers them career opportunities
through a number of recruitment
and development initiatives. These
efforts, combined with our inclusive
and competitive benefit and work/life
programs, are aimed at creating
a workplace that encourages
individuals to make full use of
their skills and talents.
Prudential’s initiatives include:
• A strong presence at colleges
and universities, which,
historically, graduate a diverse
group of students.
• Intern programs like INROADS,
where our national sponsorship
places talented minority youth
in our businesses and prepares
them for corporate and community
leadership.
• Our partnership with the Jackie
Robinson Foundation (JRF)
provides summer internship
opportunities for candidates.
Serving as an advocate for young
people with the greatest need,
JRF provides more than
financial support. Candidates
become active members in the
Foundation’s unique education
and leadership development
program, which is an extensive
mentoring program that
includes attendance at
workshops, assignment for
a peer and a professional
mentor, and placement into
summer internships and
permanent employment.
• Partnerships with professional
organizations such as the National
Society of Hispanic MBAs, the
Association of Latino Professionals
in Finance and Accounting, the
National Association of Black
MBAs, the Black Data Processor’s
Association, Women in Technology
International, the National
Association of Black Accountants,
and Minority Interchange.
• A comprehensive professional
development curriculum that’s
designed to equip employees at
all levels with the knowledge and
skills they need to meet customer
needs, maximize their performance and grow their talent. The
Learning Organization offers all
employees dynamic, state-of-theart training on technical, managerial and leadership subjects.
Diversity-affirming educational
topics are integrated throughout the
curriculum. This allows employees to
continue learning about the value of
diversity as their careers progress
and to understand the various ways
it can be applied. Specific classes are
also offered on diversity, affirmative
action and sexual harassment
prevention, ethical and responsible
behavior, and flexible work options.
work/life
Work/Life Programs Help
Bring Balance
Personal priorities may change as
people move through different
stages in their lives. Some may be
more involved with child care while
others may be more concerned
about elder care. Some may benefit
from speaking to counselors to help
them through a particularly difficult
situation while others may need to
change their work schedules to help
them better manage their lives.
Whatever these priorities may be,
Prudential offers a variety of Work/
Life programs that are designed to
help employees maximize their
effectiveness at home, at work and
in their communities.
These programs support Prudential’s
commitment to a work/life philosophy that provides flexibility and
choice and allows employees to take
greater control of their personal and
career responsibilities.
Our Work/Life programs include:
• Prudential LifeSolutions—one
source for work/life resource and
referral services and employee
assistance needs
• Alternative work arrangements
(job sharing, part-time employment, flextime, telecommuting,
compressed workweeks)
• Child care, lactation and other
parenting resources
• Elder care resources
• Adoption support services
• College loan services
• Leaves of absence
• Health and wellness
services
Prudential wants to be an employer
of choice. Work/Life programs help
support this goal by:
• Improving employee satisfaction,
commitment, engagement,
and retention
• Opening employment options to
more individuals, including longdistance commuters and those
with disabilities
• Reducing stress
• Improving productivity
quality
Prudential Community Resources
Throughout its history, Prudential
has been helping to grow and protect
community assets. As part of its
supportive culture, the people of
Prudential help improve diverse
communities by investing financial
resources, business expertise and
volunteer skills in programs that
increase human potential and
individual self-sufficiency. Prudential’s
Community Resources Department
supports these efforts through
the Prudential Foundation, Social
Investments, Local Initiatives and
Business Diversity Outreach.
Our grant
programs
underscore
the company’s
determination to
Making an Impact on Our
Communities
help build more
Prudential is an enthusiastic and
steadfast supporter of the many
diverse communities where we live
and do business. We demonstrate
our support through the work of
Prudential’s Community Resources
Department including Business
Diversity Outreach, and by sponsoring
various initiatives such as the Minority
Banking Program, and the Supplier
Diversity Program.
productive and
successful cities
and citizens
• The Prudential Foundation has
a targeted strategy that addresses
the needs of selected communities
around the world. Funding and
supporting nonprofit organizations
focused on improving education
leadership at all levels is an integral
part of the strategy, as is supporting
youth development initiatives.
The Foundation also focuses on
efforts that increase employment
opportunities, promote
entrepreneurship, create affordable
housing and support the arts as an
economic engine and a quality-of-life
issue. Each year, The Prudential
Foundation invests over $25
million in grants. It also supports
Prudential employees’ community
engagement efforts through
matching gifts and special
programs that recognize their
volunteer activities.
• Social Investments makes
socially responsible investments in
nonprofit and for-profit ventures
that share the dedication to create
healthy, sustainable communities.
These investments support
projects that develop and preserve
affordable housing, improve access
to quality education, and connect
neighborhoods and residents
to mainstream economic
opportunities. Each year,
Social Investments approves
approximately $60 million in
new deals, and has invested more
than $1 billion since its inception
in 1976.
• Local Initiatives helps
Prudential build strong community
relationships through charitable
contributions and employee
involvement. It manages $10
million annually in charitable
giving to qualified nonprofit
“Working in
the community,
I directly experienced Prudential’s
commitment.
Through grants,
volunteer activities
organizations in communities
around the world. Under the
brand “Prudential CARES,”
Local Initiatives leads employee
volunteerism in diverse
neighborhood projects and helps
employees develop their business
skills through community service.
Some of Local Initiatives programs
are: Global Volunteer Day, the
Backpack Challenge, Visionary
Volunteer Leadership Award,
The Community Stewardship
Program and the Board
Placement Program.
and social investments, Prudential
demonstrates its
leadership by
being a true
change agent.”
Rene Deida –
Program Officer
The Prudential Foundation
• Business Diversity Outreach
helps Prudential build strong
relationships with diverse
organizations and community
groups. Mutually beneficial
projects give the company
increased access to business
opportunities within diverse
markets and give members
of these markets access to
employment opportunities and
financial education. The next
section further describes Business
Diversity Outreach’s work.
strength
Business Diversity Outreach
Business Diversity Outreach
supports organizations with
the goal of helping Prudential’s
businesses make connections with
members of diverse communities.
These diverse communities
represent important emerging
markets such as African Americans,
Latinos, Asian Americans, gay men,
lesbians, bisexuals and transgenders,
and women.
The Business Diversity Outreach
unit represents an integration of
corporate and business-specific
resources to accomplish specific
goals:
• To facilitate opportunities for
Prudential’s businesses in selected
communities through sponsorships
and related activities;
• To increase Prudential’s presence
in selected communities;
• To enhance opportunities for the
recruitment, development, and
retention of a diverse pool of
employees.
Business Diversity Outreach’s
strategic partners are known for
their social, civic, and economic
engagement in diverse communities
across the country and include
organizations such as:
• Association of Latino Professionals
in Finance and Accounting
• The Lesbian Gay Bisexual and
Transgender Community Center
of New York
• 100 Black Men of America
• Asian American Real Estate
Association
• The Women Presidents’
Organization
results
Supplier Diversity Program
“Prudential is
committed to
using a diverse
supplier base and
employs strategic
sourcing processes
to maximize
opportunities for
M/WBE suppliers.”
Mohamed Ela –
Vice President
Strategic Sourcing and Supplier Diversity
Minority Banking Program
Successful businesses lead to
successful individuals, families and
communities. Prudential participates
in mutually beneficial partnerships
with minority institutions through
our Minority Banking Program. The
Program includes credit facilities and
certificate of deposit purchases with
over 50 participating banks.
We invite banks of minority status, as
defined by the Federal Reserve, to
participate in the credit line facility.
Fees are paid to banks based on their
individual participation in the facility.
Prudential believes that diversity is
good for our business and for those
who do business with us. Because of
that, we are committed to increasing
our supplier relationships with
minority and women-owned businesses.
Interested certified minority and
women-owned business enterprises
(M/WBEs) are invited to register with
us via our Web site.
We partner with the M/WBE
community in a variety of ways.
Prudential is proud to be a corporate
member of both the National Minority
Supplier Development Council
(NMSDC) and the Women’s Business
Enterprise National Council. In
addition, we actively support the
local affiliates of both organizations
as well as the Financial Services
Roundtable, an NMSDC industry group.
rewards
Diversity has other
Prudential is honored that others have recently
recognized our commitment. For example:
Ranks on DiversityInc.com’s “Top 50
Companies for Diversity” list
DiversityInc.com
Named to Working Mother magazine’s
“Top 100 Best Companies for Working
Mothers” list and inducted to its “Hall
of Fame” for 15+ years on the list
Working Mother
Magazine
Named to Executive Female
magazine’s “Top 30 Companies
for Executive Women” list
Executive Female Magazine
Named to Hispanic Business
magazine’s “Diversity Elite” list
Hispanic Business
Magazine
Named to LATINA Style’s
“Top 50 Companies for Hispanic
Working Women” list
Latina Style Magazine
Ranked 100% on the Human Rights Campaign’s
“Top 100” List of GLBT Friendly Companies
Human Rights Campaign
Ranked on Careers and the DisAbled magazine’s “Top 50” List
Careers and the DisAbled Magazine
©2008 The Prudential Insurance Company of America, 751 Broad Street, Newark,
NJ 07102. Prudential Financial and the Rock logo are registered service marks of
The Prudential Insurance Company of America, Newark, NJ and its affiliates.
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