2nd INTERNATIONAL CONFERENCE ON SUPPLY CHAINS Modelling a merge-in supply network with K suppliers and one (1) client with Coxian-2 replenishment times 1 Vidalis Michael, 2Marinagi Catherine, 3Vrisagotis Vassilios 1 Department of Business Administration University of Aegean 2 Department of Logistics, TEI of Chalkis, Thiva, Greece 3 Department of Business Administration University of Aegean1 [email protected], [email protected], [email protected] 1 Abstract This paper deals with the analytical modelling of a dynamic supply system with two stages (supplier client). The system has an arborescent structure. The behaviour of the system involves inputs, processing and outputs of material, information, or data. The replenishment times between the members are random and follow a Coxian-2 phase type distribution. The members of the supply system are functionally related. Client and suppliers are assumed saturated. We use continuous time Markov process with discrete space to model supply chain systems. The structure of the transition matrices is examined. A computational algorithm is developed, which allows the calculation of performance measures from the derivation of the steady state probabilities. Among the metrics of performance of the system are metrics of achieving customer service targets. These performance measures and the average inventory (WIP) of the supply chain are examined as a function of system characteristics. The contribution of this paper is the presentation of an exact evaluative model able to calculate performance measures of the system. The basic purpose of generative models, which are also optimization models, is the determination of an optimal solution to the system parameters, given an overall system structure and an objective function to be optimised. Keywords: Two-echelon Supply network, performance measures, merge-in system, Markov analysis. 1. Introduction The complexity of the supply chain makes global formulation of the supply chain problem very difficult. Therefore, for many years the research community used to model smaller sections of the supply chain, such as material procurement, production, marketing, or distribution. Later on, supply chain planning models have been developed that integrate single components into the overall supply chain (Pyke and Cohen, 1993; Nagar and Jain, 2008).Further, the traditional serial supply chains have been replaced by complicated networks of cargo flows strongly resembled to telecommunications networks. Consequently the research in logistics field has altered its focus from serial supply systems to non serial supply chains. On 2nd INTERNATIONAL CONFERENCE ON SUPPLY CHAINS this framework, we present an arborescent supply network as shown in the following figure. Figure 1 : An arborescent supply network Basic feature of our model is the fact all the suppliers’ and distribution centre operations are subjected to breakdowns which result in the development of contingency plans. In our paper, attention has been focused on two-echelon dynamic supply systems with several (up to 3) suppliers and one buyer with no buffer An arborescent system’s structure has been assumed, where the final stage is connected with a number of downstream members. The replenishment lead times between the members are random and follow a Coxian-2 phase type distribution as in (Vidalis and Papadopoulos, 1999). Coxian-2 is suitable for modelling machine breakdowns. The system is modelled as continuous time Markov process with discrete space. The structure of the transition matrices of these specific systems is examined and a computational algorithm is developed to generate it for different values of system characteristics. In the following we give the outline of our paper. In section 2 a literature review is presented, in section 3 we describe the algorithm development and the solution process, in section 4 we give the numerical results and finally in section 5 we conclude our study and we propose further research topics. 2. Prior Research The globalization of modern supply chains draws the interest of the research community to multi-source inventory models. This allows considering different options for inventory replenishments. Supply chain systems are also distinguished to deterministic and stochastic. Stochastic systems are used to model real-world supply networks, since they involve many uncertainties, like demand, processing time, lead times, price, etc. These uncertainties influence the performance of dynamic supply chains. In order to control dynamic supply chain systems and their uncertainties, there is a need to develop evaluative models to calculate performance measures and optimization models to determine optimal solutions. 2nd INTERNATIONAL CONFERENCE ON SUPPLY CHAINS Stochastic models have been proposed for uncertainties of dynamic supply chain systems. For example, stochastic models for demand uncertainty have been proposed in (Gupta and Maranas, 2003; Nagar and Jain 2008; Bernstein and deCroix, 2006; Bogataj and Horvat, 1996). Other researchers propose Markov chains to model supply chains. Pyke and Cohen (1993) have developed a Markov chain model of a three-level productiondistribution system (a single station, a finished goods stockpile, a single retailer). Further, a distribution-based methodology is used to reduce computational complexity. Nagar and Jain (2008) have developed a two-stage stochastic programming model, which is then extended to a multi-stage stochastic programming model. They use scenario approach to address supply chain planning under uncertain demand environment. Researchers have also developed a sequential approach for obtaining state distribution for random variables that determine system performance. Markovian analysis of production lines where the service times at each station of the line follow the Coxian-2 distribution has been proposed in (Vidalis and Papadopoulos, 1999). Their proposed algorithm uses Coxian-2 distribution service times to calculate the throughput rate of the production lines. Our research involves stochastic replenishment lead times, which may due to unpredictable congestion and disruption. Nowadays extensive global chains are apt to such events (Sheffi, 2005). Kaplan (1970) concerned with characterizing optimal policies for a dynamic inventory model with stochastic lead times. Heijden, Diks, Kok (1999) focus on stochastic lead times in a multi-echelon divergent system for inventory control. They have developed a heuristic algorithm to compute control parameters i.e. the order-up-to-levels and the parameters of the Balance Stock rationing rule defined in (Heijden, Diks and Kok, 1997).They have measured the performance and accuracy of this algorithm using numerical experiments. Boucherie, Heidevelt and van Houtum (2007) consider stochastic lead times, which are independent and identically distributed. Their model represents a multi-echelon network consisting of a central warehouse and several local warehouses. Song and Zipkin (2009) consider an inventory system with multiple supply sources and Poisson demand, where the replenishment lead times for each source are stochastic. Arts and Kiesmuller (2010) state that, although situations with one buyer and several supply options have become increasingly common in modern supply networks, quantitative modelling approaches to analyze these supply networks are limited. The present paper is related to the work of Vidalis and Papadopoulos, (1999) as far as methodology is concerned but it is an extension of the latter paper since on our paper we deal with arborescent and not serial supply network. The contribution of this paper is the presentation of an exact evaluative model able to calculate performance measures of the system such as throughput, the average inventory WIP, fill rate. The performance measures of the supply network are examined as a function of system characteristics such as number of suppliers (N), replenishment times(μ1,μ2), probability that the shipment will arrive with no delay(d1) and probability that the shipment will arrive with delay(d2). 2nd INTERNATIONAL CONFERENCE ON SUPPLY CHAINS 3. Research Methodology 3.1 The model’s variables The presented model refers to a production- inventory model with many (N=3) suppliers – manufacturers and one (1) distribution center. The distribution center receives shipments by the suppliers – manufacturers. The shipments time intervals are random variables with high variability which are subjected to unexpected events (such as strikes, adverse weather conditions, transportation breakdowns etc.). In order to cope with these unexpected events the administration of the distribution center has developed contingency plans (the so called “plans B”). A fraction of the shipments routed to distribution center d1, (0≤ d1≤1) needs a random time to be served, exponentially distributed with rate μ1. The rest of the fraction, shipments are executed according to contingency plans, d2 (0 ≤d2=1-d1≤1) faces an additional time of delay, also exponentially distributed with rate μ2. Thus, the total shipment time follows the Coxian distribution with two phases (Coxian-2) (Vidalis et al, 2012). Not only the distribution center face risk in shipments but the suppliers – manufacturers face risk in their manufacturing operations as well .The suppliers assembly the products which shipped to distribution center in their premises. The assembly time intervals are random also variables with high variability which are subjected to machines breakdowns. As a matter of fact, a fraction of assembly operations dsupplier1 (0≤ dsupplier1≤1) needs a random time to be fully completed exponentially distributed with rate μsupplier1 . The rest of the fraction, assembly operations are subjected to breakdowns , dsupplier2 (0 ≤ dsupplier2=1- dsupplier1≤1) faces an additional time of delay, also exponentially distributed with rate μsupplier2. Thus the total assembly time follows the Coxian distribution with two phases. (Coxian 2). The suppliers immediately after the completion ship the products to the distribution center. Moreover, the suppliers receive raw materials at infinite quantities. Consequently, the under study manufacturing system is characterized as push with arbores cent structure since we have more than one suppliers (N>1). In this paper the following notation has been adopted: Ν : Νumber of suppliers K1,2 : number of phases of Coxian phase type distribution μ1 : mean shipment rate from the manufacturer to the distribution center during the first phase μ2 : mean replenishment rate from the manufacturer to the distribution center during the second phase d1: probability that the shipment will arrive having only one phase of delay, which is the usual case d2: probability that the shipment will arrive having two phases of delay, which happens more rarely μN1 : mean assembly rate of the manufacturer- supplier during the first phase 2nd INTERNATIONAL CONFERENCE ON SUPPLY CHAINS μN2 : mean assembly rate of the manufacturer-supplier during the second phase dN1: probability that the assembly operation will be completed having only one phase of delay, which is the usual case dN2: probability that the assembly operation will be completed having two phases of delay, which happens more rarely. FR: fill rate at the retailer WIP: average inventory in the entire system THR: average output rate of the system The effectiveness of the system, the fill rate of the distribution center, is a function of N, μ1,μ2, d1, d2, μN1, μN2, dN1, dN2. Our goal is to express fill rate , throughput , WIP and cycle time as functions of the abovementioned variables .Thinking our algorithm as a system we give the below shape referring to inputs, processes and outputs Figure 2. The algorithm as a system INPUTS PROCESSES OUTPUTS Ν Queuing theory Transition Matrix μ1 Markov chain processes μ2 d1: Matrix Analytical Methods Vector of stationary possibilities d2 K1,2 μN1 μN2 dN1, dN1 WIP FILL RATE THROUGHPUT NUMERICAL RESULTS Our production and inventory network is analyzed as a continuous time Markov process with finite number of states. The state of the system is defined by the vector (supplier, phase, distribution center, phase) or (pt,Nt,DCt) pt : number of phases of shipment and assembly process at time t Nt : Number of supplier manufacturing the products DCt : Number of distribution center receiving shipments of products. The vector of (pt,Nt,DCt) defines a continuous time Markov process on the state space. {1,2,3,…,N}X{1,2} X {1}X{1,2}. The state of the system alters when the following events took place; 2nd INTERNATIONAL CONFERENCE ON SUPPLY CHAINS • Shipment arrival at distribution center that has faced no delay It reduce by one the entities which are in the suppliers premises and it increases by one the entities which are in the distribution center. The rate of the shipments arrive with no delay is d1μ1 • Shipment arrival at distribution center that has executed according to “plan B” DCt remains stable. The rate of the contingency plan is d2μ1 • Assembly completion at manufacturer N that has faced no delay It reduce by one the entities which are in the suppliers premises and it increases by one the entities which are in the distribution center. The rate of the shipments arrive with no delay is dsupplier1μsupplier1 • Assembly completion at manufacturer N that has faced breakdown to Nt remains stable. The rate of the contingency plan is dsupplier2μsupplier1 • If assembly operation at manufacturer N is not completed and a new entity arrives then the system is blocked. Assembly operation is blocked with rate dsupplier1μsupplier1 since assembly operation faces no delays • Assembly operation at manufacturer N can also be blocked with rate μsupplier2 if assembly operation is subjected to breakdowns. The total number of states of the transition rate table is SN,0,1 = (K1+1)N+1- Σ(K1+1)N-i2i-1 In case of two suppliers and one distribution center, each supplier sends its finished entities one by one to the distribution center, which receives automatically the entities with the modes regular and delayed one. In this case the number of states is: S2,0,1= (2+1)2+1-20(2+1)-21=22 (see Table 1 below). (since we deal with Coxian with two phases we assume k1 constant and k1=2). Table 1. States for the model with two (2) suppliers and one (1) distribution centre Supplier 1 Supplier 2 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 0 0 1 1 2 2 2 0 0 1 1 1 2 2 2 0 0 1 1 Distribution center 0 1 2 0 1 2 1 2 0 1 2 0 1 2 1 2 1 2 State Physical description 110 busy 1st phase,busy 1st phase, idle Busy1,busy1, busy1 Busy1,busy1,busy2 Busy1,busy1,idle Busy1,busy1,busy1 Busy1,busy1, busy2 Busy1,blocked, busy1 Busy1,blocked, busy2 Busy2,busy1,idle Busy2,busy1,busy1 Busy2,busy1,busy2 Busy2,busy2,idle Busy2,busy2,busy1 Busy2,busy2,busy2 Busy2,blocked,busy1 Busy2,blocked,busy2 Blocked, busy1, busy1 Blocked,busy1, busy2 111 112 120 121 122 101 102 210 211 212 220 221 222 201 202 011 012 2nd INTERNATIONAL CONFERENCE ON SUPPLY CHAINS 0 0 0 0 2 2 0 0 1 2 1 2 021 022 001 002 Blocked,busy2, busy1 Blocked,busy2,busy2 Blocked,blocked,busy1 Blocked,blocked,busy2 The stationary probabilities of the above mentioned Markov chain must be calculated. The distribution of the stationary probabilities is the basis for the system’s performance evaluation. 3.2. Structure of Transition Matrix The structure of the transition matrix is affected by the number of suppliers (N) and the phases of interval times of shipment for the distribution center (k1). This matrix is a tri-diagonal matrix and consists of three sets of sub-matrices: (i) the set of sub-matrices in the main diagonal, denoted by ∆κ, (ii) the set of sub-matrices under the main diagonal, denoted by Κκ and (iii) the set of submatrices above the main diagonal, denoted by Ακ. Figure 3. The general structure of the transition matrix ∆1 Α1 Α2 Κ1 ∆2 Α3 Κ2 ∆3 The dimensions of the submatrices: • Submatrices ∆1,∆2, : the dimensions is 2aN-1+ k2(k2+1)N-2 x2xaN-1+ k2(k2+1)N-2 • Submatrix ∆3 : The dimensions is k2 (k2+1)N-1 x k2 (k2+1)N-1 • Submatrix K1 : the dimensions is 2aN-1+ k2(k2+1)N-2 x2aN-1+ k2(k2+1)N-2 • Submatrix K2 : The dimensions is k2 (k2+1)N-1 x 2aN-1+ k2(k2+1)N-2 • Submatrix A1 : 2aN-1+ k2(k2+1)N-2 x2aN-1+ k2(k2+1)N-2 • Submatrix A2 , A3 : The dimensions are 2xaN-1+ k2(k2+1)N-2 x k2 (k2+1)N-1 where aN-1 : the states of the transition matrix for the model with N-1 suppliers 2nd INTERNATIONAL CONFERENCE ON SUPPLY CHAINS All the submatrices (∆1,∆2,∆3,Α1,Α2,Α3,Κ1,Κ2) for the model with two suppliers and one distribution center have the following structure forms: Figure 4. Submatrix ∆1 -μ21-μ11 d1μ1 d11μ11 -μ21-μ11-μ1 μ2 d22μ21 d2μ1 -μ21-μ11μ2 d22μ21 d22μ21 -μ11μ22 μ22 d21μ21 d21μ21 d11μ11 -μ21-μ11μ1 d2μ1 -μ21-μ11μ2 d1μ1 d21μ21 μ22 -μ11-μ1 μ2 Figure 5. Submatrix ∆2 μ21μ12 d1μ 1 d11μ11 -μ21-μ12μ1 μ2 d22μ21 d2μ1 -μ21μ12-μ2 d11μ11 -μ21μ11-μ1 d2μ1 -μ21μ11-μ2 μ2 Figure 6. Submatrix ∆3 d2μ1 -μ21μ2 μ22 μ22 -μ11μ1 d1μ1 -μ21μ1 d21μ2 1 d22μ21 -μ12μ22 μ22 d21μ2 1 d22μ21 d22μ21 d21μ21 d22μ21 -μ22μ1 d2μ1 -μ22μ1 d21μ21 μ22 μ22 d2μ1 -μ11μ2 μ22 d2μ1 -μ11μ2 2nd INTERNATIONAL CONFERENCE ON SUPPLY CHAINS -μ1 d2μ1 -μ2 Figure 7. Submatrix A1 d12μ1 1 d12μ11 d12μ11 d12μ1 1 d12μ11 d12μ11 d12μ1 1 d12μ1 1 Figure 8. Submatrix A2 d11μ11 d11μ11 d11μ11 d11μ11 d11μ11 d11μ11 Figure 9. Sumbmatrix A3 μ12 μ12 μ12 μ12 μ12 μ12 Figure 10. Submatrix K1 μ12 2nd INTERNATIONAL CONFERENCE ON SUPPLY CHAINS μ12 Figure 11. Submatrix K2 d1μ1 μ2 d1μ1 μ2 d1μ1 μ2 The steps of the solution method for solving the system under consideration are similar to those applied in (Papadopoulos, 1989; Papadopoulos and O’Kelly, 1989; Papadopoulos, Heavey and O’Kelly, 1989a; 1989b; Heavey, Papadopoulos and Browne, 1993; Vidalis, 1998; Vidalis and Papadopoulos, 1999; Vidalis and Papadopoulos, 2001). These steps are described below: Figure 12. Steps of the performance evaluation algorithm Step 1: Calculate the dimension of the transition matrix. Step 2: Generate the transition matrix: Step 2.1: Generation of the sub-matrix ∆1,∆2 (Rule 0). Step 2.2: Generation of the sub-matrices D3 (Rule 1). Step 2.3: Generation of the sub-matrices Κ1, Κ2, (Rule 2). Step 2.4: Generation of the sub-matrices Α1, Α2,Α3 (Rule 3). Step 3: Calculation of the steady-state probability vector and then computation of the selected performance measures (Rule 4). 3.3. Model equations 2nd INTERNATIONAL CONFERENCE ON SUPPLY CHAINS The number of model equations are affected by the number of suppliers (N), the phases k1,k2 which are thought to be constant and equal to two (2). For the case of two suppliers and k1=k2=2, the linear equations are given in the following table: Table 2. Linear equations for the state possibilities’ calculation model with two (2) suppliers and one (1) distribution centre State Transition equation No equation 110 -(μ11+μ21)*π110+ d1μ1*π111+ μ2*π112=0 1 111 d11μ11*π110 -(μ11+μ21+μ1)*π111+ μ22*π120+ d1μ1*π101 + μ2*π102 2 +μ12*π011+ d1μ1*π 011+ μ2*π012=0 112 d2μ1*π 111 -(μ11+μ21+μ1)*π111 =0 3 120 d22μ21*π110 -(μ11+μ22)*π120 + d1μ1*π 121+ μ2*π122=0- 4 121 d22μ21*π110 +d11μ11*π120 –( μ11+μ21+μ1)*π121 + μ12*π220 + 5 d1μ1*π021+μ2 *π022=0 122 d22μ21*π111 + d2μ1*π 121 – (μ11+μ21+μ2)*π122 =0 6 101 d21μ21*π110 +d21μ21*π111 + μ22*π121-(-μ11+μ1)*π101 + d1μ1*π001+μ2 7 *π002=0 102 d21μ21*π112 +μ22*π101+ d2μ1*π 101 –(μ11+μ2)*π102 =0 8 210 d12μ11π110-(μ12+μ21)π211 +d1μ1*π211 + μ2*π212 =0 9 211 d12μ11π111+d21μ21*π211 –(μ12+μ21+μ1)*π211 +μ22*π220 + d1μ1*π201 10 +μ2*π202 =0 212 d12μ11*π112+d2μ1*π211 –(μ12+μ21+μ2)π212=0 11 220 d12μ11*π120 + d22μ21*π210 –(μ12+μ22)*π220 + d1μ1*π221 + μ2*π202 =0 12 221 d12μ11*π121 + d22μ21*π211 –(μ12+μ22+μ1)*π221 =0 13 222 d12μ11*π122 + d22μ21*π212 +d2μ1*π221 –(μ12+μ22+μ2)*π222 =0 14 201 d12μ11*π101 + d21μ21*π211 +μ22*π221 –(μ12+μ1)*π201 =0 15 202 d12μ11 *π102 + d21μ21*π212 +μ22*π222 +d2μ1*π201 –(μ12+μ2)*π202 =0 16 011 d11μ11*π111 + μ12 *π211– (μ21+μ1)*π011 =0 17 012 d11μ11*π112 + μ12*π212 +d2μ1*π011 –(μ21+μ2)*π012 =0 18 021 d11μ11*π121 + μ12*π221 +d22μ21*π011 –(μ22+μ1)*π021 =0 19 022 d11μ11*π122 + μ12*π222 + d22μ21*π012 +d2μ1*π021 -(μ21+μ2)*π022=0 20 001 d11μ11*π101 + μ12*π201 + μ22*π021 –μ1*π001 =0 21 002 d11μ11*π102 + μ12*π202 + μ22*π022 + d2μ1*π001 –μ22*π002 =0 22 2nd INTERNATIONAL CONFERENCE ON SUPPLY CHAINS 3.4. Performance measures The most important performance measures are the average invetory, the average flow time, the fill rate and the mean output rate or throughput of the system. The average inventory (or cycle inventory) is the mean number of units in the supply network and is calculated according t the following formula: SN,0,1 SN,0,1 WIP = NX Σ1 πο +(Ν+1) (1 - Σ1 πο) where N : number of suppliers Σπο : sum of state probabilities where the Distribution center is idle SN,0,1 : number of states for a supply network with N suppliers and 0 buffer and one (1) customers Example : for N=2 the WIP is calculated as following: WIP System = 2(π110 +π120 +π210+π220) +3[1- (π110 +π120 +π210+π220)] Further, the fill rate is calculated according to the following formula: FR = d1 (state probabilities corresponding to the phase 1 of customer) +(state probabilities corresponding to the phase 2 of customer Alternatively the fill rate can also be calculated: FRN = (FiII RateN-1 for probabilities 1 to 2an-1 + k2(k2+1)N-2 ) + (FiII RateN-1 for probabilities 2an-1 + k2(k2+1)N-2 to k1(2an-1 + k2(k2+1)N-2) + d1 Σ1 k2 (k2+1)N-1 πphase1 + Σ 1 k2 (k2+1)N-1 πphase2 Example Fill rate 101 = d1(π11 +π21) + (π12 +π22+) + d1π01 + π02 Fill rate 201 = Fill rate 101 + Fill Rate101 + d1(π011+π021 +π001) + (π012+π022 +π002) The throughput is calculated according to the below mentioned THROUGHPUT = d1μ1 + μ2 Last but not least the average flow time or cycle time is given according to the known formula: CYCLE TIME = WIPsystem / THROUGHPUT 4. Analysis On this section we present an number of numerical results on which the performance measures of the supply network are examined as a function of system characteristics. In more detail, we examine: • The behavior of throughput in relation with replenishment times with μ1,μ2 and d1,d2. 2nd INTERNATIONAL CONFERENCE ON SUPPLY CHAINS • • • • 4.1 The behavior of WIP (Average Inventory) in relation with the number of suppliers (N) The behavior of WIP (Average Inventory) in relation with replenishment times with μ1,μ2 and d1,d2. The behavior of Fill rate in relation with the number of suppliers (N) The behavior of Fill rate in relation with replenishment times with μ1,μ2 and d1,d2 Throughput in relation d1,d2 From the below diagram we can argue that as d1 increases the throughput is also increases linearly. This finding is rational since the rate of outbound shipments the distribution centre (throughput) will increase as the inbound shipments arrive in this with no delay. Figure 13. Throughput and d1 4 3.9 3.8 Throughput 3.7 3.6 3.5 3.4 3.3 3.2 3.1 0.1 4.2 0.2 0.3 0.4 0.5 0.6 d1 Customer 0.7 0.8 0.9 1 Throughput in relation μ1,μ2 From the below diagram we can argue that as μ1, μ2 increases the throughput is also increases linearly. This finding is rational since the rate of outbound shipments the distribution centre (throughput) will increases as the replenishment times of inbound shipments arriving with or no delay increases. Figure 14. Throughput and μ1 μ2 2nd INTERNATIONAL CONFERENCE ON SUPPLY CHAINS 6 5.5 5 Throughput 4.5 4 3.5 3 2.5 2 1.5 1 1 2 3 4 5 6 6 5 3 2 1 m1 Customer m2 Customer 4.3. 4 WIP (average inventory) in relation to N (number of suppliers) From the below diagram it is clear that as the number of suppliers increases the average inventory increases. The argument is thoroughly rational since as the suppliers who ship their products to the distribution centre increase the quantity of inventory in the distribution centre increases linearly on our example. Figure 15. WIP and number of suppliers (N) 4 3.5 WIP 3 2.5 2 1.5 1 1.2 1.4 1.6 1.8 2 2.2 Number of Suppliers 2.4 4.4. WIP (average inventory) in relation to μ1 ,μ2 2.6 2.8 3 2nd INTERNATIONAL CONFERENCE ON SUPPLY CHAINS From the below figure it is easily derived that as the replenishment times with and no delay μ1 μ2 decrease the average inventory (WIP) smoothly increases . Figure 16. WIP and μ1, μ2 4.02 4 3.98 WIP 3.96 3.94 3.92 3.9 3.88 1 2 3 4 5 6 4 6 m1 Customer m2 Customer 4.5. 0 2 Fill rate in relation to N (Number of suppliers) From the below diagram it is clear that as the number of suppliers increases the fill rate increases. The argument is rational since as the suppliers who ship their products to the distribution centre increase the percentage of demand orders covered by the distribution centre increases almost linearly, on our model. Figure 17. Fill rate and N (number of suppliers) 0.85 0.8 0.75 Fillrate 0.7 0.65 0.6 0.55 0.5 1 1.2 1.4 1.6 1.8 2 2.2 Number of Suppliers 2.4 2.6 2.8 3 2nd INTERNATIONAL CONFERENCE ON SUPPLY CHAINS 4.6. Fill rate in relation to μ1 μ2 From the below diagram it is clear that as μ1 decreases and ,μ2 increases fill rate increases and reaches its maximum. Figure 18. Fill rate and μ1 μ2 0.9 0.85 Fillarte 0.8 0.75 0.7 0.65 1 2 3 4 5 6 0 2 4 6 m2 Customer m1 Customer 4.7. Fill rate in relation to d1 From the below figure we can see that as the fraction of replenishment orders with no delay increase the percentage of demand covered increases. This is rational because the distribution centre will rarely be out of stock since the orders wiil arrive on time and with no delay. Figure 19. Fill rate and d1 2nd INTERNATIONAL CONFERENCE ON SUPPLY CHAINS 1 0.95 0.9 0.85 Fillrate 0.8 0.75 0.7 0.65 0.6 0.55 0.5 0.1 0.2 0.3 0.4 0.5 0.6 d1 Customer 0.7 0.8 0.9 1 5. Conclusions and Further Research Concluding, on our paper we presented an arborescent supply network. In order to examine its operation we modeled the system as queuing network subjected to breakdowns and we used Coxian-2 phase type distribution. Also we proceeded with the configuration of transition matrices and with the calculation of steady state probabilities’ vector. Last we presented the behavior of system characteristics – performance measures in relation to a variety of variables. For further research, we propose the development of arborescent supply network with buffer or the development of a model with many suppliers, buffer and with many customers. References Arts J.J., and Kiesmuller G.P. (2010), “Analysis of a two-echelon inventory system with two supply modes”. 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