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Birchwood Medical Centre
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Birchwood Medical Centre
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Oakdale Surgery
Birchwood Medical Centre
Birchwood Medical Centre
Birchwood Medical Centre
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Birchwood Medical Centre
Birchwood Medical Centre
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Birchwood Medical Centre
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Oakdale Surgery
Birchwood Medical Centre
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Rating: 1 Extremely Likely; 2 Likely;
3 Neither Likely Nor Unlikely; 4
Unlikely; 5 Extremely Unlikely; 6
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Response
Have always been well looked after.
I feel that dr.Wallace is extremely thorough plus the other doctors are very good too.
Beacause Dr Wallace was amazing and he went above the call of duty,he is a credit to the practice.
Very helpful advice given in a professional and friendly manner.
They always try their best to accommodate
Good but appointments delayed at only 9.10am.
I think Dr Goodworth is an excellent doctor and always very helpful and positive in his conclusions.
Seen fairly promptly, Dr Cole was v helpful!
Doctor took the time to carry out a range of checks. Did not feel like I was on a production line. Thorough and careful. Friendly manner. Thank you.
Great doctor
I have been with you since dr oktekin started in the porta cabin. All doctors and staff are very kind and listen and always try and help.
I have always found everyone at birchwood extremely kind and helpful what ever the problem
Been with the surgery most of my life
[1/2] Yep, to help u improve service to everyone, but, I strongly feel that the question you asked will not elicit an answer that is useful in improving ser
Because its a good relyable surgery , good receptionists and fab doctors
Friendly helpful, pleasant staff and good efficient working
[1/3] Constantly un professional staff at reception who are unhelpful. Today was 35 mins late no apologises. Doctors are fine. The lady behind the chemist toni
Doctors are understanding and actually listen to what you want
Because I've always had no problems.
Friendly service
Excellent staff. Very helpful
The people there are always very helpful and have time for you
[1/2] Great availability of evening appointments for those of us that work till six. Quick turnaround for prescriptions. Excellent GP. Truly listened to me, ca
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I can't because my favourite doctor has left and I am gutted I can't even answer ask me another time thanks
Good service friendly and efficient
Very friendly nurse
I always get a good service
good forward & open surgery. thank you.
Very helpful approachable doctor platts.
Very quick appointment and Gp who listened and checked me. Took ages to get through on phone though. Shame.
Friendly and helpful doctors
Nurse maureen was the best. Gave me loads of travel advice
My appointment was on time the doctor and staff we brilliant.
Because I'm pleased with the medical centre
[1/2] Because the Doctor I saw was very informative and was thinking on the same lines as me and was in support for wanting to arrange appointments and an exra
The reception staff are extremely nice and helpful
And the nurses are fantastic
Can not beat the best
I gave that response as I was pleased how the receptionist dealt with me & gave me an emergency appt & how helpful the Doctor was 2dy.
Helpful and efficient
Had a lot of involvement over last 3 months with Dr Goodworth and Mo, Jo & Lisa all of whom have looked after me brilliantly, could not have been better.
Lovely caring approach from Mo
Attended appt early,was seen early by nurse,always a good service.
Because your surgery is very welcoming and all the medics are patient friendly.
Works for me
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Appointment on time, and pharmacy open.
[1/2] The reason I gave the response is because mainly one person who always has time for me and sorts my health problems which are a challenge sometimes dr Go
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Appt was a time & polite helpful locum
I was given an appointment quickly. The doctor was very efficient and professional and started a future treatment
Dr Goodworth has been my doctor for 20 plus years and has always been helpful kind accurate in his diagnosis and it's a pleasure walking in to friendly staff
I have just had some very effective physio on my back.
Receptions where helpful always on time
As Nurse Andrea atkins is really helpful and efficient
[1/2] I always find the staff to be very helpful & go out of their way to make you feel comfortable at all times. That means a lot to me. In this appt, the nur
[1/2] Because Dr Cole listens and is interested in my own opinions about my health. Also love having pharmacy on site. Most of receptionists are friendly and h
All were polite. The nurse listened. I couldn't ask for more.
I 've always been quit happy with the services provided.
I've have always received excellent service from the surgery. I have always liked all of the doctors over the years.
Very caring doctor and good appointment system with good access to doctors when you need them
Dr goodworth was friendly and on time, the receptionist was prompt and the waiting area was clean
[1/10] When I called up I asked to see a doctor, the appointment was made to see the nurse, the nurse said she cant really treat me because I am pregnant howeve
Because u r all very professional, helpful, caring and kind. Have a very merry Christmas to u all from the field family, with thanks
THE NURSE WAS VERY GOOD
[1/2] Yes. I've always felt extremely supported with my conditions. I'm treated with warmth and compassion which is always reassuring when I need that reassura
The staff and doctors are always helpful and concerned and try hard to accommodate each patient as needed.
[1/2] Because it's difficult to get an appointment with the Doctor of your choice and also I have been called to appts twice now that was actually a mistake b
Fast service great doctor good chemist easy process
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The staff are helpful and Dr Wallace is a very caring and supportive doctor
[1/2] Since I've been with them a couple of doctor's have been able listen and put forward tests ect. To get to the right diagnosis. When I've seen nurses ther
Getting an appointment is difficult and unfriendly. Also never see the same dr
I have good and pleasant response to my treatment requirements.
Nurse Fletcher was first class at putting me at my ease and solving my problem. Jolly conversation with a jolly nurse.
[1/2] I always receive 5* treatment, very very rarely do I see a locum, and the staff, nurses and Doctors are professional dedicated and courteous. I can't fau
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[1/2] Because the doctors like Dr Cole are really good doctors and the staff like Receptionist Dave and April are so helpful and kind, which all helps to an ea
Small parking space, very poor disabled and pushchair access
Because there good and kind doctors and the personal administrative is very kind.
Appointment on time and the doctor was clear about my current health and increased prescription
[1/2] Appointment on time. Treated with respect and care. Appropriate examination and questions asked. Course of action I agreed as appropriate pursued. Thank
[1/2] Dr Platts is lovely, very understanding and reassuring. Spoke very clearly to my 8 year old son and made him feel completely comfortable talking about hi
Always accommodating when it comes to an urgent appointment. Reception always helpful. Clinicians very thorough and listen.
[1/2] I gave that response because I haven't been very well these last couple of mths and the particular doctor I have seen has been so understanding and very
App on time, friendly and efficient staff
Very helpful and seen the same day
Same morning appointment, limited waiting and happy with doctor's advice/comments.
Reception was friendly and helpful the GP was equally professional and friendly. I had the response I needed from him.
Personal view. A good practice in the area.
Fantastic service as always, Dr Wallace was so kind to my baby. And gave us complete peace of mind, especially with Christmas coming up. Thank you all.
I saw the nurse today about my coughing and she was very caring and understanding
[1/2] Because the nurse practitioner could see I needed an urgent appointment and did her utmost to aid the receptionist to get me to see a doctor as soon as p
The doctor was helpful and reassuring
[1/2] A couple of reasons: in more than 16 years that we have been registered, you have never failed us. The attention at the reception level and doctors is pr
[1/2] I was very happy with the appointment with Dr Wallace but your question is not relevant to the service you offer. It is purely tick box mentality which
I was seen promptly by my chosen gp who is monitoring my illness
I have been there for over 35 years and always had an excellent service wonderful surgery wonderful doctors and staff
I always get good advice on my problems
[2/3] d way past your appointment time but was called in straight away. Dr Lumley listened to my ailment first rather than check my notes. So all in all, if I
The appointment was on time. The nurse was very pleasant and professional
Because the nurse that I dealt with was very helpful
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I have a 1 because ive been with the surgery for along time and each time the staff are friendly and the drs are friendly to
Because Doc Wallace who I see is a great Doctor
[1/2] Its because I have trust and confidence in the practice to engage and act in my and patients best interests with clarity and focus and show and give u
As the staff are very pleasant & efficient, brilliant surgery.
[1/2] Receptionists helpful - everyone has the odd bad days - try to get you in quickly if necessary to see the doctor you want and doctors very good - will go
Friendly , convenient and professional
Dr B Wallace took the time and looked at my problem very throughly
Happy with overall treatment from all staff although sometimes the delay in seeing a doctor can be frustrating
Because you fitted me in last minute when I really needed it and Dr Goodworth took me seriously. The 45 min wait was a bit rubbish but I understand.
Polite staff and caring nurses, doctors
Prompt appointment nice doc
Dr Cole was great today seeing all three of my children after they have been ill over Christmas. Appreciated him seeing them on a really busy day for him
Friendly, professional service
Because doctor Cole is a fantastic doctor
Because it was on time and the dr was polite and very helpful
Friendly helpful receptionist
It is a very caring surgery and despite being always stretched they always remain friendly and do their best to serve the community of Creekmoor
[1/2] The response is simply to say a big thanks to everyone there.The girls on reception/office,and the doctors who do a wonderful job every day. I have only
Friendly and helpful staff.
[1/2] As a patient of the Birchwood practice for 20+ yearsI've always been totally satisfied with the medical care & rate it highly however as stated certai
[1/2] I rang later than I normally would for an appointment and was asked if it was urgent which I replied not really but the discomfort was getting me down an
[2/2] . Thank you x
Allways good response bookings and exellent medical treatment