Konica Minolta
bizhub C450
PageScope Net Care
Job Shops
Included on PageScope Software CD
under Administration Tools
bizhub C450 PageScope Net Care
Table of Contents
PageScope Net Care Hands on Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
SERVER SETTINGS SECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Accessing Net Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Create a New User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Custom Group Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Email Transmission/Reception Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Device Status Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
DEVICE MANAGEMENT SECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Viewing Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Viewing Device Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Viewing Device Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Viewing System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Viewing Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Viewing Scan Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Viewing Count Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Viewing Device Server Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Exporting Data from Net Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Saving Exported Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Opening Microsoft Excel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Opening the Data File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using the Text Import Wizard – 1 of 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the Text Import Wizard – 2 of 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Viewing the Imported Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Viewing the Formatted Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Graphing Total Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Viewing AutoSum Result . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Graphing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using the Chart Wizard – 1 of 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the Chart Wizard – 2 of 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Viewing the Graphed Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Counter Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
bizhub C450 PageScope Net Care
PageScope Net Care Hands on Exercises
PageScope Net Care is designed to install on ONE server on the network.
An end user may access Net Care from his/her workstation by launching
his/her browser (e.g. Internet Explorer) and typing in the IP address of the server
where Net Care is running.
NOTE: For this section of the class, it is important for the sales rep to become familiar with the software and its benefits. It is not
as important for the sales rep be able to install PageScope Net Care onto the network server. This is NOT something that a sales
rep would be doing. However, after installing Net Care from the CD Rom, you may have to start the Net Care Server. You do this
by going into Administrator Services and “starting” the PageScope Net Care server.
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bizhub C450 PageScope Net Care
SERVER SETTINGS SECTION
Accessing Net Care
Description
Action
Login to Net Care as an Administrator
Open Internet Explorer.
Type in http://localhost:9090
or if you were accessing another PC
where Net Care is installed, you would
enter in http://IP address of Net Care
server:9090
Type in the password “admin”
Click on the “Login” button
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bizhub C450 PageScope Net Care
Server Settings
Specify the Discovery Range
Description
Action
Specify the Discovery Range
On the left-hand side of the GUI screen,
select the drop-down
menu and choose Server Setting
Highlight Discovery Setting
and Double Click
Click on Add. Type in the Network address,
i.e. 10.15.212.0. The Discovery From and
Discovery To will automatically populate.
Hit Cancel since this range is already set-up.
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bizhub C450 PageScope Net Care
Create a New User
Description
Action
Create a New User
Click on User List
Type in your name for user name
Type in “x” for the password
Re-type password
Type in your email address
Hit Apply
Note: Email notification is automatically turned on whenever the “Receive Device Status Notification” check box is
selected with the procedure under “Configuring device status notification settings.” (section 6 )
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bizhub C450 PageScope Net Care
Custom Group Setting
Description
Action
Create a Custom Group
Highlight Custom Group Setting.
Double Click.
Click on the New button.
Create a Custom Group
Type in SALES for Group Name.
Select a few devices that you wish
to manage in the “sales” group.
Hit APPLY.
NOTE: This is an important feature for companies that want to segment their machines
by department or by floor.
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bizhub C450 PageScope Net Care
Email Transmission/Reception Settings
Note that the SMTP and POP settings necessary for the transmission and reception
of Email will be specified on this screen. These settings are used for the following functions:
• Notify the Administrator/registered user (section 4) by Email when
an error/warming/recovery occurred with the device
• Notify the Administrator/registered user by Email when new update files
are released.
• Function that allows the PageScope Net Care server to obtain device counter
information by CF2002/3102, Di470, Di3510-Di2010 and C350. (C450 uses
FTP to obtain counter information).
NOTE: Before configuring the PageScope Net Care Email setup, you must first create a PageScope Net Care mail account
on your mail server. Enter in the information about Net Care mail account into the Email address (From) and POP Account
and POP password boxes.
Description
Action
Setting Email Settings – VIEW.
DON’T change Settings!
Double click on Email
Function/Server
Click on the check boxes for Device
Status notification and Counter reader.
View the remainder of the information
but do NOT change any settings.
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bizhub C450 PageScope Net Care
Device Status Notification
Description
Action
Device Status Notification
Check the box for “Receive Device
Status Notification.”
Select the boxes for Fatal Error, Paper
Jam, toner empty, etc…
Click APPLY.
NOTE: By checking these boxes the Administrator can receive emails with the errors/warnings that you determined.
The person who is LOGGED into Net Care is the person who will receive notifications. If you want yourself (Registered
User) to receive notifications, you have to log-in to Net Care server as the registered user you set up in section 4.
However, a registered user can only receive Email notifications of devices included in his/her custom group list.
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bizhub C450 PageScope Net Care
DEVICE MANAGEMENT SECTION
Viewing Devices
This screen shows all “MIB” compliant printers on the network.
Description
Action
View a device’s status.
Double Click on bizhub C450.
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bizhub C450 PageScope Net Care
Viewing Device Status
This screen displays the Status of the printer that was selected. If there was a problem
with the printer, the appropriate error symbol would be displayed. As you can see from above,
the background of the C450 is yellow. This means there is a warning message, i.e. paper
is near empty in Tray 1. What a great selling feature! You can tell the Administrator that he
or she can fill the paper drawers before end-users start complaining to them!
Description
Action
View a device’s printer status
Click the “Status” Tab.
This is a quick view of the printer status.
It gives the Administrator one view to see
if there is something wrong with the device.
If you click on the sub-tab for Job, it will list all
completed jobs that were sent to the C450.
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bizhub C450 PageScope Net Care
Viewing Device Network Settings
This screen allows the Network Administrator to configure all of the network settings
for the selected printer.
Description
Action
View a device’s Network settings.
Click the “Network” Tab.
Click through the various sub-tabs. TCP/IP
gives all the IP and DNS settings.
Under HTTP – you can enable or disable.
This is important if administrators do
not want end users to view the device’s
internal web page, i.e. Web connection.
Configure SMB settings
Reset the NIC card
View Netware settings
AND MORE……
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bizhub C450 PageScope Net Care
Viewing System Settings
This screen gives a listing of all basic print engine information. Nice Benefit!!
Description
Action
View a device’s System settings.
Click on the “System” Tab and then
on System Information.
Here you can view device location,
contact name, total uptime and firmware.
Input Tray
Click on the Input Tray Tab
Here you can see all the available paper
trays and the total capacity that each holds.
You can also see what type of paper stock
is loaded.
Output Tray
Click on Output Tab. Here you can see
the total capacity of each output tray
as well as the status of the tray.
Supply
Click on the Supply Tab. Here you can
see the status of consumables like toner.
Another added benefit!
Support
Click on the Support Tab. Here you can
see Contact Information for the C450.
This is where the Dealership/Branch can
enter their information.
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bizhub C450 PageScope Net Care
Viewing Print Settings
This screen shows all information related to the print engine on the selected device.
Description
Action
View a device’s Print settings.
Click the “Print” button.
Here you can see device specific printer
attributes such as speed, resolution,
supported paper sizes.
Click through the other sub-Tabs.
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bizhub C450 PageScope Net Care
Viewing Scan Information
This screen shows all general information about the scanner on the print engine.
Description
Action
View a device’s Scan settings.
Click the “Scan” button.
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bizhub C450 PageScope Net Care
Viewing Count Information
This screen will show total prints for the engine. HOT feature for Net Care!
Description
Action
View a device’s Count information
Click the “Count” Tab.
Click on the sub tab for Print Counter
Here you can view the total counter
Click on the sub tab for Paper Counter
Here you can see the total counter
by paper size
Click on the sub tab for Color Counter
B/C it’s a B&W only MFP, you can view
the total counter by copy or Print, large
size paper, duplex etc.
Click on sub tab for Scan/Fax counter
Here you can view the total number
of scan/fax clicks.
Note: There are also tabs for Error and Jam logs.
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bizhub C450 PageScope Net Care
Viewing Device Server Information
Description
Action
Direct Link to Web Connection
Hold down CTRL and click on Device Server
This will take you directly into PageScope Web Connection!
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bizhub C450 PageScope Net Care
Exporting Data from Net Care
Description
Action
Begin the export process.
Click the “Export” icon.
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bizhub C450 PageScope Net Care
Saving Exported Data
Description
Action
Save the exported data to your desktop.
Select the menu item File , Save As
Select “Save as Type” and choose
“Text Files” from the dropdown list
Select “Save In” and choose “Desktop”
from the dropdown list.
Name the file “Net Care Example”
Click “Save”
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bizhub C450 PageScope Net Care
Opening Microsoft Excel
Description
Action
Open Microsoft Excel
Click “Start”
Select “Programs”
Select “Microsoft Office”
Select “Microsoft Excel”
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bizhub C450 PageScope Net Care
Opening the Data File
Description
Action
Open the data file in Microsoft Excel
Select the menu items File , Open
Select “Look in” and choose “Desktop”
from the dropdown list
Select “Files of Type” and choose
“Text Files” from the dropdown list
Select “Net Care Example.txt”
Click “Open”
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bizhub C450 PageScope Net Care
Using the Text Import Wizard – 1 of 3
When the data is exported from PageScope Net Care it is formatted using delimiters.
All this means is that data is exported in a manner that allows the columns and row
arrangement to be maintained. The wizard will usually detect that the data is delimited.
Description
Action
Ensure that the “Delimited” option is selected
Click radio button next to “Delimited”
Click the “Next” button to continue
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bizhub C450 PageScope Net Care
Using the Text Import Wizard – 2 of 3
In this step of the Text Import Wizard we need to specify what delimiters are used
in the text data file. PageScope Net Care uses Tabs and Commas to delimit the data.
Description
Action
Select the appropriate delimiters
Click the checkbox for both
“Tab” and “Comma”
Click “Finish”
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bizhub C450 PageScope Net Care
Viewing the Imported Data
As you can see, the imported data is not formatted perfectly. With a little formatting
in Excel, the data will look clean and professional, as seen on the next page.
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bizhub C450 PageScope Net Care
Viewing the Formatted Data
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bizhub C450 PageScope Net Care
Graphing Total Prints
With the device data imported to Excel we are able to manipulate, graph and analyze
the data. In this case, we are going to create a sub-total for the Total Prints column.
Description
Action
Create a sub-total for Total Prints
Click to select the first empty cell
below “Total Prints”
Click the “AutoSum” button ( )
on the toolbar.
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bizhub C450 PageScope Net Care
Viewing AutoSum Result
Note the result of the AutoSum function. How easy was that?
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bizhub C450 PageScope Net Care
Graphing data
Microsoft Excel also allows you to quickly and easily produce graphs/charts of data.
Description
Action
Select the data to graph
Click and Drag to highlight the numeric
“Total Prints” data.
NOTE: Do not select the sub-total
data we just created.
Start the Chart Wizard
Select the menu items Insert , Graph
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bizhub C450 PageScope Net Care
Using the Chart Wizard – 1 of 2
The Chart Wizard in Microsoft Excel allows you to select from a variety of chart/graph
types. In this case, we are going to accept the default chart type, Clustered Column.
Description
Action
Since we are accepting the default chart
type, continue to the next step.
Click “Next” to continue.
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bizhub C450 PageScope Net Care
Using the Chart Wizard – 2 of 2
The Chart Wizard has a total of 4 steps. Each succeeding step allows additional
fine-tuning of the chart. Since the intent of this lesson is not to teach Excel, we will finish
the wizard at this time.
Description
Action
Finish inserting the chart
Click “Finish”
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bizhub C450 PageScope Net Care
Viewing the Graphed Data
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bizhub C450 PageScope Net Care
Counter Reader
NOTE: The Counter Reader uses FTP server functions of the C450 that must be enabled from
the device before this will function. The C350, Cf2002/3102, Di470 and Di3510-2010 used
Email functions. In order to obtain and view account counter information, the Copy Track
function of a device must be enabled.
Description
Action
Counter Reader
Click on Counter Reader from
the drop-down menu
Highlight the C450 and click on OK
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bizhub C450 PageScope Net Care
Description
Action
Counter Reader
The screen below allows you to change
your term of the data you wish to obtain,
i.e. monthly or daily.
View the different counter settings that
you can track, i.e. total counter, size
counter, track counter, user counter.
Click OK
Highlight a user name, i.e. Tim.
Click Detail as shown below.
Look at all the different counter you can get by using Net Care’s Counter Reader. WOW!
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Notes