FPI Strategic Plan 2015: The Future of FPI’s Designations Message from the Executive The Financial Planning Institute recently launched its new Strategic Plan 2015 which has at its core the pre-eminence of the CFP® designation as well as positioning FPI to be a bona fide professional body. In this regard we refer you to the summary of the FPI Strategic Plan 2015, attached hereto as Annexure “A”. The FPI’s ambition is that members of the Financial Planning Institute are more competent; adhere to the highest standards of professionalism and inspire trust and confidence in the community. Our challenge is to focus on the future and to do what is required to elevate financial planning to a universally respected profession. Following extensive consultation and research, the Board resolved to make some fundamental changes that are aimed to transform the FPI into a bespoke professional body as well as increase its value to its members. We are determined to speed up the transformation of the FPI into a true professional body which is respected regionally, nationally and globally. This consultation paper explains the proposed structural changes to membership flowing from the FPI Strategic Plan 2015 as adopted by the FPI Board of Directors. These changes are important to the successful re-positioning of the FPI as a pre-eminent professional body and the CFP mark as a symbol of excellence in financial planning. Whilst we appreciate that some of these changes may potentially cause some discontent we assure you that the issues were carefully deliberated and the tough decisions made were carefully considered. An important focus area of the new strategy is an increase in the number of competent and ethical CFP professionals. This increase will in turn be a good measure of how FPI serves the public interest. We look forward to engaging with our members, listening intently to what you have to say and working with you to build and to inspire public trust in our profession. Yours faithfully Godfrey Nti Chief Executive Officer Anthony Campher, CFP® Head: Business Development & Membership Services Your opportunity to comment This consultation paper explores the provisions of the new strategy concerning the proposed structural changes in the Institute’s professional designations. Members are invited to comment on these proposed changes. Members may comment in the following ways: Road shows: We will shortly be embarking on a series of road shows that will provide an opportunity for consultation sessions between the FPI and members. We have already met with a number of members and employers and invite you to attend one of the upcoming sessions: Bloemfontein 23 July 2012 Durban 24 July 2012 Port Elizabeth 25 July 2012 Cape Town 26 July 2012 Johannesburg 30 July 2012 Pretoria 30 July 2012 Klerksdorp 31 July 2012 Additional consultation sessions will be scheduled throughout the country during the months of August and September 2012. By contacting us: Members can send comments and feedback to these proposed changes to: Email: Tel: Fax: Mail: [email protected] 011 470 6000 086 636 0288 PO Box 6493 Weltevredenpark, 1715 Summary of proposed changes The following structural changes to FPI membership are proposed to allow the FPI to more effectively represent financial planning professionals and their professional interests: Changes Change 1 Change 2 Change 3 Description To create a new membership level, with a minimum entry requirement of a qualification at NQF level 7. Members at this level will have no voting rights. The designation for this level will be called, Financial Services Advisor™, FSA™. To phase out the RFP™ and AFP™ designations over time as described below. To convert the TFP™ designation to a Candidate category of membership. Rationale for proposed changes FPI has led the way in raising professional standards for the South African financial planning profession since its formation in 1981. Our world class certification standard has set the benchmark for competence and professionalism, with the CFP mark as the symbol of excellence. Despite its successes, it is the view of the Board that the structural changes detailed below are necessary before the FPI can achieve the vision of positioning financial planning as a recognised and respected profession. Mindful that the regulator can only set minimum standards of professionalism, it follows that for the FPI to lead the way in terms of the highest levels of professionalism in financial services, the standards of competence and practice set for its members by FPI needs to be significantly higher than those set by the regulator. Change 1: To create a new designation, FSA™, Financial Services Advis or™, with a minimum entry requirement of a N QF level 7 qualification (on the new NQF levels), FSA board exam, 2 years of experience as well as an ethics requirement. Why a new designation? 1. 2. 3. 4. 5. This new designation will allow the FPI to clearly define financial advice in the market place as a logical progression to financial planning, giving the FPI the authority to speak, and be seen to be speaking, for the broader financial services industry. This will go a long way towards resolving concerns that were raised during the strategy review process of financial planning (therefore FPI) being seen as niche/elitist in the broader financial intermediary market. This new designation will allow for recognition of a more logical career pathway from advisor to financial planner. It is aligned with the current international positions. The Financial Planning Standards Board (FPSB) will soon be implementing a similar designation at the advisor level for the same reason as in 1 and 2 above. The plan is for the FPI to align the FSA designation with that of the FPSB’s. It provides the FPI with an opportunity to re-define its certification standards for awarding designations to ensure that it stays well above the regulator’s requirements. It promotes access to the CFP certification. Criteria to obtain the FSA designation: • • • • • An appropriate NQF level 7 qualification.1 Two (2) years’ practical financial advice experience Adhere to FPI’s Code of Ethics and Professional Responsibility Meet the CPD requirement as set by the Board from time to time Movement from FSA to CFP level will not be compulsory.2 Effect on other designations: • • • CFP professional – None (potential to help strengthen the pre-eminence of this mark) AFP and RFP – See proposed Change 2 below TFP – See proposed Change 3 below Change 2: To phase out the RFP T M and AFP T M Designations over time. Over a decade ago when FPI introduced the RFP™ and AFP™ designations, the environment we operated in was much different from what it is today. Historically, very few people in the industry had an industry related qualification and advisors in the industry were given until the end of 2009 to achieve a minimum qualification. A lot of value was attached to these designations. Not only did the RFP exams assist advisors in meeting the qualification requirement but provided a further opportunity for advisors to distinguish themselves by being awarded the RFPTM designation. Both designations were an indication that the holder has met certain competency requirements and that they were on a pathway to CFP certification. The CFP professional designation was at that time and still is the most coveted designation in this industry. In the beginning, the pathway to CFP certification was not easy. Access to the qualification that led to CFP certification was limited and without meeting the access requirements one’s options where fairly limited. This was perhaps the reason why many members never continued with the pathway to CFP certification. Many AFPTM professionals were awarded the designation through an informal3 recognition of prior learning (RPL) process. These members did not achieve an approved tertiary qualification but courses and internal training that they attended were recognised and they were awarded the AFPTM designation. Subsequently, many AFPTM professionals completed an approved qualification at NQF level 6, wrote the board exam and were awarded the designation. During this period the membership numbers of FPI grew substantially but started to decline towards the end of 2007. This was one of the reasons why the Board embarked on the strategic review process during the latter part of 2010. The result of the strategic research conducted during the strategy review process revealed the following: 1 There is growing confusion in the market place - it became more difficult to differentiate between the different designations as most members at the lower levels focussed on financial advice and not financial planning. There is growing consumer confusion as to the difference between the three designations. Ensure that we stay ahead of FSB’s requirement of a minimum NQF level 5 qualification for licensing of representatives. The value proposition for the next level should be enough reason to make members want to move to the next level. 3 The RPL process did not lead to an underlying qualification but only a designation. 2 There is a significant decline in the perceived value of membership at the AFPTM and RFPTM levels resulting from an environment where the most advisors in the industry meet the minimum requirements set by the regulator and thus eliminating the distinctiveness of these designations. The strategy review recognised a need to elevate the CFP mark to pre-eminence. This proposed change will phase out the RFPTM and AFPTM designations over a period of six (6) years from 31 December 2012 as more clearly described in the “Timetable for Changes”, set out below. Please note that we are only referring to the designations, and not the qualifications underpinning these designations. Change 3: To convert the TFP™ designation to a Candidate category of membership. The purpose of this change is to allow the FPI to monitor the progress of students along the CFP certification pathway and thereby be in a position to offer greater support to students. Timetable for Changes As from 1 January 2014, the FPI will not accept new applications for TFPTM, RFPTM and AFPTM certification. Existing members at these levels, as on 31 December 2012, will have to meet the FSATM or CFP certification requirements in accordance with the deadlines below: Designation TFP™ Timeframe & Requirements With immediate effect RFP™ professional Maximum of Six (6) years to meet the requirements for FSA or CFP certification. The six year period will end on 31 December 2018, irrespective of when the designation was awarded. AFP™ professional Consequences Loss of designation, with immediate conversion to Candidate membership category. Individuals who have achieved an approved qualification for certification, but lack sufficient experience, will also be converted to Candidate member category until they meet the experience requirement. All members who do not immediately meet the requirements for FSATM certification will retain their RFPTM and AFPTM designations, subject to annual recertification, until they meet the FSATM requirements provided the requirements are met within the 6 year period. Those meeting the requirements have the option to convert to the FSATM designation on the first recertification date after implementation of these changes. If the requirements for the new designation are not met within timeframe, those members will be moved to the Candidate category. To assist members in meeting the requirements for certification the FPI compiled a detailed learning progression pathway to FSA and CFP certification. In this regard refer to Annexure “B”. FPI will also endeavour to negotiate discounted tuition for members with our education partners. Further FPI will make available discounted board examination preparation workshops across the country to assist members in preparing for the respective board examinations. Conclusion When the new strategy was first considered it was apparent that it would not be an easy journey, neither one to be undertaken lightly. We appreciate that this journey involves difficult decisions and perhaps even unpopular changes, but the reward at the end of the day would be much greater, the prize will be an endearing and respected financial planning profession. FPI Strategic Plan: A Path to 2015 Foreword As the pre-eminent standards-setting body for competent and ethical financial planners, Financial Planning Institute benefits the public by creating and upholding rigorous professional standards for the financial planning profession, with the CFP® mark as its symbol of excellence. June 2012 marks the culmination of nearly two years of effort devoted to formulating a comprehensive, long-range strategic plan to provide on-going direction for FPI. This plan ushers in a new era of professionalism in financial services and is designed to move FPI to pure professional body status. Premised on the pre-eminence of the CERTIFIED FINANCIAL PLANNER® designation, individual financial planners will be at the centre of its focus, acting in the interest of all South Africans who entrust their financial future to an FPI member. It’s the start of a journey for us all to rebuild consumer trust in our community and communicate the importance of professional financial planning that demonstrates how FPI members are the ones who stand up and commit to taking ultimate responsibility for delivering on the core promise of professional and ethical behaviour, not because they are required to by law, but because of the higher standard that they have opted to hold themselves to, through association with the FPI. It requires all FPI members to not only act in the public interest, but to be seen to do so. It also means that as a professional body we will continue to set higher standards for the financial planning profession and support its growth through awareness campaigns, a commitment to higher standards and our expectation of our members adhering to a code of ethics and professional responsibility conduct higher than the minimum standards of professionalism set by regulators and policymakers. Strategic positioning is best achieved when there is a good understanding of an organisation’s value proposition and capturing its attributes so they are easily conveyed to and recognised by all its stakeholders. Like you, the FPI leadership understands the key questions to unlock an organisation’s potential for differentiation: Who are we? What do we do? Why does it matter? Further, we understand the power of these questions is revealed when your audience answers them for you. In that spirit, we reached out and have been honoured to hear from many members and other stakeholders throughout the strategic planning process. We must acknowledge that our ability to invest time in this effort is borne by our 30 year legacy of quest for excellence in financial planning and the dedication of our past and current board of directors as well as our staff. We hope our exhaustive efforts have resulted in a clear path for FPI in the years ahead. However, we recognise the natural ebb and flow that will occur as the plan’s strategies and tactics are deployed. Our progress will be marked by a constantly changing business environment and the increasing value of financial planning professionals offering competent and trusted services in the market place. The Board and staff will re-evaluate the plan regularly in light of emerging trends affecting the financial planning profession as well as the environment in which it operates. To that end, we will seek an open, on-going dialogue with our members and all other stakeholders as we strive to achieve the plan’s goals. Since 1981, FPI has bulldozed pathways for financial planning professionals to establish solid careers in the financial services industry. Today, with FPI’s re-stated vision of Professional financial planning for all, we look to take the financial planning profession to even greater heights and to a greater number of South Africans. A strong FPI and the successful positioning of the CFP mark as the pre-eminent symbol of excellence in financial planning will support the public’s understanding of the value of financial planning from a CFP professional. Godfrey Nti Chief Executive Officer 2 FPI Strategic Plan: A Path to 2015 Vision Tagline [What is our goal?] [Our brand promise] Professional financial planning for all. THE PROFESSIONAL STANDARD Mission For the past 30 years, the FPI tag line has been: Setting the Standards”. It’s a brand promise that has served us well and on which we believe we have delivered for our members. [How will we achieve it?] The FPI’s mission is to advance and promote the pre-eminence and status of financial planning professionals, while at all times acting in the interests of the society (community, constituency) whom the profession serves, by: 1)Improving the quality and accessibility of professional financial planning for all in Southern Africa. 2)Acting as advocate for professional financial planning, building a recognition of the importance and need for such planning by the general public. 3)Provide a framework within which members can achieve qualifications and maintain competence to create greater value for their clients, practices and employers. 4)Ensuring that members maintain the highest ethical standards in the pursuance of their profession. 5)Providing a leadership role within financial services by providing balanced, credible input and commentary to government and the public. 6)Facilitating transformation within the profession. Value proposition [What’s in it for you?] However, the enhancement of the FPI vision means that we are now aiming to build on the significant brand equity that we have established in the South African financial services industry over the years and offer our members, and the financial planning community as a whole, even higher levels of service, advocacy and partnership. To demonstrate that FPI is raising the bar in this way, our new vision is represented by a new brand tagline. On the surface, this may seem like a very minor adaptation of the FPI’s brand tagline. However, the inclusion of the word ‘professional’ implies the following very important promises that the institute is making to its members and South African consumers. As the leading independent professional body for financial planners in southern Africa, the FPI is committed to: • Leading the development, maintenance and promotion of standards of professionalism for financial planning. • Serving the public by ensuring that people who carry the CFP designation are qualified, competent experienced and professional. • Affording financial planners with the CFP designation the opportunity to differentiate themselves from their peers. • Ensuring its members maintain the highest professional and ethical standards. FPI provides vision, leadership and resources to raise the professional standards and community standing of its members. Core Values [What do we stand for?] • • • • • • • • Client centricity Integrity Objectivity Fairness Professionalism Competence Confidentiality Diligence. 3 FPI Strategic Plan: A Path to 2015 Strategic Objectives Leadership (L) FPI is the pre-eminent financial planning standards setting body for competent, ethical and professional financial planners. CFP certification is the standard of excellence for professionalism in financial planning in South Africa and the world over. (L1) Establish and uphold the premier positioning of the CFP designation. (L2) Position FPI as the standards setter or thought leader for financial planning with key stakeholders. (L3) Growth in the number CFP professionals. (L4) Secure organisational sustainability. (L5) Protect FPI and associated trademarks or brands. (L6) Promote transformation in the financial planning industry (L7) Define and grow the financial planning market space. Standards Upliftment (S) Ensure that FPI has established the highest standards of practise for the practise of financial planning and ensure that members and stakeholders are in full compliance with CFP certification standards. (S1) Ensure strict adherence to FPI’s Code of Ethics and Professional Responsibility. (S2) Establish pre-eminent standards of practise for professional financial planners and advisors. (S3) Uphold world class certification standards. Recognition and Awareness (R) Implement a consumer and employer advocacy campaign on the value of the financial planning process and of CFP certification. (R1) Promote awareness of the benefit of financial planning profession and the CFP mark. (R2) Position CFP professionals as the financial planners of choice. (R3) Promote career pathways in financial planning. (R4) Develop a solid value proposition for employers. 4 FPI Strategic Plan: A Path to 2015 FPI Strategic Plan: Path to 2015 In the last quarter of 2010 the Board of Directors of FPI unanimously agreed to carry out a major strategy review of the institution against a backdrop of 30 year legacy of excellence in financial planning, declining membership, emergence of serious competition from other industry players to standard-setting positioning and financial planning being increasingly being erroneously seen as a niche profession that serves only the wealthy in our society. Strategy Review Process The Board retained the services of Perry & Associates Strategy Consultants and other consultants to assist in this endeavour. Since then, the strategy review process has entailed an environmental scan to measure the value of financial planning to the financial services industry, awareness of the FPI and its professional designations in the marketplace and the needs, perceptions and preferences of FPI members and other stakeholders. Strategic research was conducted via three main avenues: 1.Focus Groups: Strategy review working group made of directors and staff. 2.A number of our corporate partners responded to an electronic survey in 2010. Similar survey was conducted among consumers. 3.Face-to-face interviews with members (selected from all membership levels), corporate partners, regulators and other important industry players. The research revealed four major themes: Theme 1: General lack of understanding of FPI’s mission and value proposition, with some seeing FPI as a trade association whilst others seeing FPI as a professional body. The former was strongest among the RFP™ and AFP™ certificants whilst the latter was strongest among CFP professionals. Theme 2: The quality of the CFP mark is easily recognised and respected by industry insiders. There was however general lack of awareness among consumers of FPI and its associated professional designations. Theme 3: Confusion in the marketplace due to difficulties in the industry of being able to differentiate between the many designations awarded by FPI (RFP, AFP, and CFP mark). Theme 4: FPI is perceived primarily as a self-centred and elitist association for well-educated white individuals. With the assistance of Perry & Associates Strategy Consultants, the Board proceeded to map out a long-term strategic plan with clear and concise goals to address these themes. The process included authoring a vision statement and writing a new mission statement in support of that vision. It also included authoring of a new tagline – The Professional Standard. In addition, the board identified three main objectives to help shape the strategies and tactics of the overall plan – Leadership, Standards Upliftment and Recognition and Awareness. The Board approved the “FPI Strategic Plan 2015” in December 2011 and tasked the executive to develop a detailed implementation plan. Clearly, the past two years has been about the formulation of our strategy. Moving forward FPI will execute the FPI Strategic Plan 2015 with clear purpose and resolve. The 2012 Board of Directors and those that follow will adopt systems to manage initiatives and maintain dynamic communications with all stakeholders. Simultaneously, FPI will implement devices for strategy learning, including benchmarking, best practise sharing and change management. 5 FPI Strategic Plan: A Path to 2015 Strategy Implementation Focus Areas To achieve the strategic objectives outlined above, the FPI has developed four primary strategic thrusts as follows: Marketing and Communications Strategy a.Consumer Awareness – pre-eminence of the CFP mark b.Brand positioning Strategy c. Website Strategy. Membership Growth Strategy a.Re-organisation to categories of membership b.Introduction of new “products” c. Consumer awareness and advocacy d.Student outreach programme e.Employer outreach programme f. Membership retention programme. Advocacy and Thought Leadership Strategy a.Advocacy strategy b.Research Initiative c. Thought leadership initiative. Pre-eminence on Certification and Professional Body Standards a.Local benchmarking b.International benchmarking. New FPI Logo Designs FOR FURTHER INFORMATION If you have questions about the enhanced FPI strategy, or would like to find out more about the way in which it will position the institute as your valued partner in professional financial planning, send us an email on [email protected] 6 FPI Strategic Plan: A Path to 2015 About the FPI The Financial Planning Institute of Southern Africa (FPI) is a non-profit professional body formed in 1981 as the Institute of Life and Pension Advisors (ILPA) to improve levels of professionalism. To ensure that financial planners in South Africa meet international standards, in 1998 the Financial Planning Institute affiliated with Financial Planning Standards Board Ltd. (FPSB), in the United States and in April 2000 adopted its new name; Financial Planning Institute of Southern Africa to more accurately reflect its role as the custodian of competency and ethical standards in South Africa. Through its global partnership with FPSB along with other 23 countries, the FPI is the only institution in Southern Africa able to offer the CFP certification. The CFP mark asserts that the financial planning professional has met appropriate competency, ethics and professional practice standards to provide comprehensive personal financial planning services to clients. Today the institute is the leading independent professional body for professional financial planners and advisors in South Africa. Many top financial institutions have adopted the FPI as an independent standards partner and members include both general professionals and specialists in particular branches of financial planning. The CFP®, CERTIFIED FINANCIAL PLANNER® and are trademarks owned outside the U.S. by Financial Planning Standards Board Ltd. The FPI is the marks licensing authority for the CFP Marks in South Africa through agreement with FPSB. Visit FPSB’s website for more information at www.fpsb.org. 7 FPI Strategic Plan: A Path to 2015 Financial Planning Institute of Southern Africa Palms Office Court, Block A, Ground Floor Kudu Avenue, Allen’s Nek PO Box 6493, Weltevredenpark, 1715 Tel: 086 1000 FPI (374) E-mail: [email protected] www.fpi.co.za Annexure “B” REQUIRED QUALIFICATION FOR FPI MEMBERSHIP NQF5 Wealth Management NQF5 Old (Partial) NQF6 Financial Planning NQF5 Old (Full) CURRENT QUALIFICATION NQF5 New (Partial) Complete outstanding modules OR OR NQF 6 THEN THEN THEN THEN OR OR NQF5 New (Full) OR OR NQF8 Financial Planning Post Grad (FPI Approved) NQF7 B Degree (FSB approved) NQF7 (Other) NQF7 (Approved Provider/Qualification) NQF8 (Other) NQF8 (Approved Qualification) FPI Board Exam FPI Board Exam FPI Board Exam FPI Board Exam RFPTM Designation AFPTM Designation FSATM Designation CFP® Professional Designation 1 year experience 2 yrs experience or 1 yr SuS 2 yrs experience or 1 yr SuS 3 yrs experience or 1 yr SuS
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