© Tully Rinckey PLLC 2011 About Your Presenter Joanna S. Friedman, Esq. What You Will Learn Today Distinctions between performance and disciplinary based actions Proper recourse when confronted with a disciplinary or performance based action Discuss what the agency must prove for disciplinary cases Procedural aspects in pursuing performance or disciplinary actions Discuss remedies at the MSPB or Agency level Discuss which employees can pursue remedial action at the MSPB Discuss litigation aspects when defending disciplinary employment action claims Discuss performance based actions Discuss issues of proof concerning performance based actions Discuss general leave issues and leave issues arising under the Family Medical Leave Act (FMLA) Discuss disability and reasonable accommodation considerations What is the problem? Two major type of actions Federal employees confront – Conduct based actions (5 USC Chapter 75) – Performance based actions (5 USC Chapter 43) DISCIPLINARY ACTIONS Conduct-based actions Consist of two categories: – Disciplinary actions – Adverse actions What is a disciplinary action? Examples:* – Suspension of 14 days or less – Reprimand * 5 USC 7503(b) The Agency proposes a disciplinary action, what next? You have recourse through agency grievance procedures – Where should I look? The grievance procedures are regulated through Department Administrative Orders What is an adverse action? Term of law, not the subjective impression of an employee Examples: – – – Removal Suspension of 14+ days Reduction in Pay or Grade – Not associated with reclassification Furlough of 30 days or less What rights are you afforded at the Agency? Step 1: The Proposal (Disciplinary & Adverse Action) – A proposal is a written notice of proposed action informing you of: – (1) the charges against you; (2) the facts supporting the charges against you; and (3) the fact that you have the right to review the material or evidence the agency is relying upon in proposing this action against you Once issued, agency may only take the proposed action against you no less than 30 days from date of proposal The agency cannot impose a penalty more severe than the one it proposed, or based on conduct not contained in the proposed notice. Cannot use conduct after disciplinary action to support proposed disciplinary action.* * 5 USC 7513 * *Joyner v. Dept. of Navy, 57 MSPR 154, 158 n.4 (1993) Your Rights (cont.) Step 2: The Reply—Written (Disciplinary & Adverse Action) – Your response/defense to the agency’s proposal – Disciplinary Action: Approx. 7 days for reply Adverse Action: Approx. 14 days for reply Prepare Interim Reply Letter that includes: (1) Request for information, including copies of materials relied upon by the agency (2) Request extension - 15 calendar days upon receipt of the requested documents (3) Your desire to exercise your right to present an Oral Reply – An employee has the right to present an oral reply, but an affirmative action you must take to ensure you receive one! Serve letter on agency’s Deciding Official, with CC to the designated HR Official within 3 business days of receipt of proposed adverse/disciplinary action. Purpose of Reply Stage – – The ORAL REPLY is the most important procedural right for employees facing procedural action Goal is to humanize the case for the Agency deciding official Generally easier to mitigate the proposed offense at the agency level than through litigation Having an Attorney represent you during both stages of the Reply is critical. Your Attorney can explain, in a competent and formidable fashion, any harmful procedural errors and affirmative defenses. Your Rights (cont.) Prepare Written Reply that should include: – – – (1) Sworn Declaration rebutting the factual allegations in the agency’s proposal (2) Argue Mitigating Factors aka “Douglas Factors”* (3) Assert any Affirmative Defenses. Consider the following format for the written reply: – – – – (1) Introduction (2) Your Employment Background (3) Charges & Specifications/Agency’s Burden (4) Argument – – – (5) Penalty (6) Affirmative Defenses (7) Conclusion *Douglas v. Veterans Admin., 5 M.S.P.R. 280, 306 (1981) Mitigating Factors to Consider in Written Reply - The 12 Douglas Factors Nature and seriousness of the offense 1. – 2. 3. 4. 5. 6. Considered the most important factor. Employee’s job level and type of employment Employee’s disciplinary history Employee’s past work record Effect of the offense upon the employee’s ability to perform at a satisfactory level and its effect upon a supervisor’s confidence in the employee’s ability to perform assigned duties. Consistency of the penalty with those imposed upon other employees for the same or similar offenses. Mitigating Factors to Consider in Written Reply - The 12 Douglas Factors (cont.) 7. 8. 9. • 10. 11. 12. Consistency of the penalty with the agency’s table of offenses. Notoriety of the offense, or its impact upon the reputation of the agency. Clarity of the offense, meaning whether the employee was on notice of the rule(s) allegedly violated. Previous notice of leave abuse warranted removal.* Employee’s potential for rehabilitation. Mitigating circumstances. Adequacy and effectiveness of alternative sanctions to deter such conduct in the future by the employee or others. * See Fleming v. U.S. Postal Service, 30 M.S.P.R. 302, 308-10 (1986). Mitigating Factors to Consider in Reply The 12 Douglas Factors Are they required? – Disciplinary actions? – No, but are often included by Agency Adverse actions Yes, must be addressed or risk scrutiny at the MSPB Your Rights (cont.) Step 4: Decision Letter (Disciplinary & Adverse Action) – After both your written and oral reply, the agency will issue a Decision Letter Agency does not have a deadline to issue decision, it may take days to months Step 5: Appeal rights? If you are subject to an adverse action, you may be able to appeal to the Merit Systems Protection Board to seek redress – Who may appeal to the Board? “Employees against whom an action is taken.”* * 5 USC 7513(a) Who is an “employee”? – Competitive service employee with a completed probationary period – All non-Senate approved or SES positions, unless specifically exempted by statute Encompasses vast majority of the General Schedule Excepted service employee not serving a probationary period with at least 2 years of current continuous service in the same or similar positions in an Executive agency Defined as all employees not in the competitive service Generally, statutory exemptions are policy making in nature – Examples: Political appointees Lawyers Foreign service positions Who is an “employee”? (cont.) – Non-competitive service employee BUT a preference-eligible veteran with at least 1 year of continuous employment in the same or similar position Examples of preference eligible veteran – Spouses of disabled veterans not able to support their families; – Member serving on active duty for a period of more than 180 consecutive days from January 31, 1955, and before October 15, 1976; – Member serving on active duty during the period beginning on August 2, 1990, and ending on January 2, 1992; – Member serving more than 180 consecutive days beginning on September 11, 2001 to the last date of Operation Iraqi Freedom; – “Disabled veteran” is an individual who: Has served on active duty in the armed forces; Has been separated under honorable conditions; and Can present the existence of a service-connected disability What about probationary employees? General rule: Probationary employees are conferred no statutory rights to appeal to the MSPB. – May appeal based on claims that the adverse action occurred due to: Partisan political reason; Marital status Probationary employees may seek redress under EEO, Whistleblowing law, USERRA, VEO appeals. What is an “action”? “Action” means adverse actions Can disciplinary (non-adverse) actions be appealed to the Board? – Generally, no. Exceptions include claims arising under: – Whistleblower Retaliation – Discrimination based on Military Duty – Complaint first filed with the Office of Special Counsel (OSC) Uniformed Services Employment and Reemployment Rights Act (USERRA) violation appeal straight to MSPB Alleging Discrimination Discrimination claims filed with agency EEO counselor You are a covered employee subject to an adverse action, what next? Step 6: MSPB Appeal – Filing: Appeal must be filed within 30 calendar days from the effective date of the Decision Letter or Adverse Action – – Acknowledgement Order: MSPB notifies you that your appeal has been received and will be processed often within 15 days of filing Discovery: Time period in which you file “Discovery Requests” and take depositions to gather additional evidence in support of your appeal – Appeal form is found online at www.mspb.gov and may be filed online as well You must timely respond to the agency’s requests as well If the agency fails to respond to your requests you may file a “Motion to Compel” asking the Judge to order that they comply Prehearing Submission: Submission includes facts of your case, witnesses you want called and evidence you want to introduce at trial Prehearing conference call will follow and the MSPB administrative judge (AJ) will decide to allow or reject your requests Hearing What must the agency prove to sustain its charges against me? – The agency’s action must be taken with “such cause as will promote the efficiency of the service.”* Difficult to ascertain but the standard is constitutional despite claims of vagueness and over breadth.** * 5 USC 7503(a) ** Civil Service Commission v. National Association of Letter Carriers, 413 U.S. 548, 578-579 (1973) “Efficiency of the Service” Adverse actions generally promote the efficiency of the service where: – Employee failed to accomplish his duties satisfactorily.* There is no requirement that the employee violate an explicit agency procedure.** * Hatfield v. Dept. of Interior, 28 MSPR 673, 675 (1985) ** Shepel v. Dept. of Commerce, 68 Fed. Appx. 200, 201 (Fed. Cir. 2003) Proving its case Agency must show the underlying conduct occurred – – Mere suspicion is not enough All facts are reviewed without deference to the Agency (de novo)* * 5 USC 7701(c) Proving its case (cont.) Agency must prove all essential elements of the charged offense by preponderant evidence – Preponderance of the evidence means evidence of greater weight or more credible and convincing. Because the agency needs to prove all elements, it often charges employees with crimes that lack an intent element. – Why? Intent is difficult to prove. Proving the case (cont.) Nexus – Agency must prove that there is a sufficient nexus (casual connection) between the alleged conduct and impact of the efficiency of the Federal service. For example, off-duty conduct is considered more tenuous and difficult to meet the nexus requirement.* * Lachance v. Merit Sys. Prot. Bd., 147 F.3d 1367, 1372-73 (Fed. Cir. 1998) Once proven, then what? Once the agency proves its case, the employee may show: – A procedural error occurred; or Examples: – There was a harmful error in applying the agency decision Examples: Not affording employee proper reply rights Placing an employee on “emergency suspension” without procedural rights.* No proposed removal issued. ** – Decision is not in accordance with the law *Cuellar v. USPS, 8 MSPR 624 (1981) *Benjamin v. USPS, 26 MSPR 670, 671 n.2 (1985) Once proven, then what? (cont.) – Employee may set forth an affirmative defense Examples: – Action was in violation of the merit system principles – Action was based on unlawful discrimination (I.e. race, color, religion, sex, national origin, age, disability, marital status, and/or political affiliation.) But the penalty is too harsh? The MSPB will modify the agency action only in two circumstances – Outside the bounds of reasonableness; or – Agency failed to take into account mitigating factors. Analyzed under the Douglas factors. – If the agency fails to take into account all relevant factors, the agency’s penalty is given less deference.* * Littledyke v. Dept. of Agric., 6 MSPR 430 (1981) Mitigation measures implemented by the MSPB If the Board determines that the Agency mischaracterized evidence to support its charges, it may be subject to mitigation. If the Board sustains fewer than all the charges presented against the employee, the penalty may be mitigated. Common types of charges • Conduct unbecoming of a Federal employee Conduct which was improper, unsuitable or detracting from one’s character or reputation. • • Offenses as broadly stated as “conduct unbecoming a federal officer” are reviewed and sustained by the Board.* The agency is entitled to use a general charge such as conduct unbecoming a federal employee, which contains no specific intent element * See, e.g., Miles v. Dept. of Army, 55 MSPR 633, 637 (1992) Common types of charges (cont.) Misuse of leave - Removable offence Reasons must be valid at time leave is requested.* Misuse of government property (e.g. credit card abuse, misuse of computer/blackberry) - The Board distinguishes misuse and theft of government property. An agency need not prove intent to sustain the charge of misuse of government property.** Internet is treated differently and removal is often upheld.*** * See Archuleta v. Dept. of Air Force, 16 MSPR 404, 407–08 (1983). ** See Lewin v. Dept. of Justice, 74 MSPR 294, 297 n.2 (1997). *** See e.g. Lemmon v. Dept. of Agric., 23 MSPR 506, 513 n.6 (1984). Common types of charges (cont.) Misuse of government time – – Generally discipline is imposed in the same manner as unauthorized absences Employee may be charged with AWOL when conducting private business on duty. * Issues concerning LWOP: – May be removed for LWOP if: • The employee was absent for compelling reasons beyond his control so that the agency’s approval or disapproval of leave was immaterial; • The absences continued beyond a reasonable time, and the agency warned the employee that an adverse action could be taken unless the employee became available for duty; and • The position needed to be filled by an employee available for duty on a regular, full-time or part-time basis. * * Mitchell v. Dep’t of Defense, 22 MSPR 271, 273 (1984). Common types of charges (cont.) • Lack of Candor - Board tells us that “making statements that demonstrate a lack of candor clearly constitutes actionable misconduct.” * To prove the charge, circumstantial evidence is used to establish intent. - Suspension for 45 days was appropriate for off-duty use of marijuana by an air traffic controller who was charged with not responding honestly during an investigation into use of the drug. ** * Crickard v. VA, 92 MSPR 625, 632 ¶ 18 (2002). ** See Moen v. Dept. of Transp., 28 MSPR 556, 560 (1985). Common types of charges (cont.) Sexual harassment (types of charges/standard) For disciplinary action under 5 USC Chapter 75, the charged conduct does not necessarily have to rise to a violation under Title VII of 1964 Civil Rights Act unless the operative Agency policy explicitly references the Act.* How is it defined? • • Two types: – – Quid pro sexual harassment; and • Some employment benefit conferred in exchange for sexual favor or consideration • Fairly straightforward to prove Hostile work environment sexual harassment * See Marshall v. USPS (Fed. Cir. 1987). Common types of charges (cont.) Hostile Work Environment Sexual Harassment – Legal Test: Sexual conduct that is sufficiently severe or pervasive to alter the conditions of the victim’s employment and create an abusive working environment. Subjective and objective prongs required: – For objective test, environment matters: The environment at the time the incident(s) occurred are taken into account. * •Grubka v. Dept. of Treasury, 858 F.2d 1570 (Fed. Cir. 1988) (Supervisor kissing a subordinate at a Halloween party was frivolous as it occurred away from the workplace at a private event.) Common types of charges (cont.) If proven, what are the consequences as far as disciplinary action? - - Rebuttable presumption that a proven claim of hostile work environment sexual harassment affects the efficiency of the service. Board often holds that it is cause for removal. * *See Batts v. Dept of the Interior, 102 M.S.P.R. 27 (2006) PERFORMANCE ISSUES Chapter 43 Actions Does the Agency need to inform you of your poor performance? – The law does not require an agency to warn an employee that failure to improve will result in removal or to inform the employee of what action it will take.* *Egleberry v. Dept. of Air Force, 27 MSPR 217, 218 (1985). General Points – Performance actions omprise a small portion of the MSPB docket If any real or perceived performance issues are well documented, actions often withstand Board scrutiny Why? Board acknowledges deference towards Agency mission – “Normally the Board ‘should give deference to the judgment by each agency of the employee’s performance in light of the agency’s assessment of its own personnel needs and standards.’” – Performance is often subjective despite attempts to write objective criterion Lesser burden of proof for Agency to prove case – Substantial evidence Evidence that might accept as adequate to support a conclusion, even though other reasonable persons might disagree. The Agency need not consider, and Board will not consider, mitigation in performance cases – The Action will either be sustained or it will not *Lisiecki v. MSPB, 769 F.2d 1558 (Fed. Cir. 1985) Performance issues What governs? – 5 USC Chapter 43 An agency may take action when an employee allegedly demonstrates “unacceptable performance” – Definition: “[U]nacceptable performance” means performance of an employee which fails to meet established standards in one or more critical elements of such employee’s position. * * 5 USC § 4301(d). What actions can be appealed? Chapter 43 allows appeals over two penalties: Removal Demotion – Demotion defined: A charge placing an employee – – To a lower grade To a position with a lower rate of pay Includes within grade increases (WIGI) Must be satisfactory for WIGI eligibility Cost of appeal dwarfs the WIGI increase If appeal is successful, however, it may serve as a defense towards future allegations of unsatisfactory performance Requirements to Remove or Demote Employees Generally – Agency must*: Have an approved performance appraisal system; – OPM must approve but is rarely at issue Communicate the written performance standards and “critical elements” of an employee’s position to the employee at the beginning of the appraisal period; – A performance standard means the management-approved expression of the performance threshold(s), requirement(s), or expectation(s) that must be met to be appraised at a particular level of performance. A performance standard may include, but is not limited to, quality, quantity, timeliness, and manner of performance.** Must be in writing *Martin v. FAA, 795 F.2d 995, 997 (Fed. Cir. 1986)** 5 CFR 430.203 (2010) Requirements to Remove or Demote Employees Generally (cont.) – Agency must: Warn of inadequacies in “critical elements” during the appraisal period, and; Counsel and afford an opportunity for improvement after proper notice of inadequacies Agency’s burden in establishing performance cases Agency’s burden is substantial evidence: – – Lesser burden and more deferential to agencies than preponderant evidence. In litigation, an agency is required to demonstrate that the standards it relies on are reasonable, realistic, and attainable. * * Johnson v. Dept. of Army, 44 MSPR 464, 466–67 (1990). Performance Standards Reviewed – Agency must meet all of following elements by substantial evidence The performance standards are valid; Critical elements may be challenged if they are too subjective in nature. If an appellant raises the issues of objectivity of performance standards. the issues must be resolved before the merits of the agency’s charges can be decided. Performance Notice – The employee’s performance was unacceptable in at least one critical element. There is no requirement that an official appraisal be issued to an employee in advance of a performance-based action. – Board does not allow appellant to challenge determination that employee’s performance was unsatisfactory before PIP Performance during PIP is operative query However, employee must be noticed of specific deficiencies before PIP period Reasonable Opportunity to Improve Employee must be afforded a reasonable opportunity to improve: • – – The right to a meaningful opportunity to improve is one of the most important substantive rights in the entire Chapter 43 performance appraisal framework. Failure to communicate the opportunity to improve violates a substantive right Reasonable Opportunity (cont.) What constitutes a reasonable opportunity depends on: – Nature of the duties and responsibilities of the position, – Performance deficiencies involved, and – Amount of time sufficient to enable the employee to have an opportunity to demonstrate acceptable performance. Reasonable Opportunity to Improve (cont.) Reasonable length is not defined: No government-wide rule of regulation governs Three workdays was insufficient.* Two weeks between notice of unsatisfactory performance and demotion was not a reasonable opportunity. Thirty days is generally acceptable** *Hailey v. Dept. of Agric., 26 MSPR 114, 117 (1985) **Wood v. Dept. of Navy, 27 MSPR 659 (1985) The PIP Generally, the Agency satisfies the reasonable opportunity requirement through the Performance Improvement Plan (PIP) • – Need only be unsuccessful or minimally successful in one critical element to fail the PIP. The PIP (cont.) How must it be drafted? – – Requirements must be reasonable, realistic, and attainable. May be raised and reviewed sua sponte by the Administrative Judge Must provide affirmative assistance to the employee during the PIP Once operating under a PIP, an agency cannot change the standards without notifying the employee The PIP (cont.) What is reasonable, realistic, and obtainable Demanding standard is not necessarily an unreasonable one. • Absolute standards critically reviewed • Absolute standards defined: – One single incident of poor performance will result in an unsatisfactory rating as to a critical element of a position. • Example: A secretary is required to answer the phone 100% of the time when on duty. Absolute standards are viewed in totality: • Example: PIP stated work products contain “no more than three typographical errors and no errors in final form.” • This is an absolute standard When absolute standards are generally upheld: • Where performance involves death, injury, breach of security or great monetary loss After the PIP Period What happens following a failed PIP? • Proposal for: - Demotion; or - Removal • More Stringent Requirement for Removal • In performance-based actions, an employee may be removed only for unsatisfactory performance, not for minimally acceptable performance. • Retroactive aspect • If at any time during the performance cycle where an employee was issued a PIP, his/her performance becomes unacceptable, the employee may be reduced in grade or removed without further notice of deficient performance. • May reissue a new PIP Procedural Requirements 30 days advance notice of the action with specific instances of poor performance – Must specify what particular performance standards that were failed during PIP failed to supervise employees in an adequate manner Held as insufficiently specific: – – “failed to insure adequate program development,” “incapable of interpreting orders” Reasonable time to answer orally and in writing Right for attorney representation A written decision Other issues Now that we’ve discussed Conduct and Performance Based Actions, let’s discuss the issues concerning: Medical Leave Benefits – Leave issues generally – Disabilities and Requesting Reasonable Accommodation – Medical Benefits Generally • • The Federal Employees Heath Benefits Program applies to all Federal employees, retirees, and their survivors http://www.opm.gov/insure/health/ Sick Leave – For absences in excess of three days an agency may require a medical certificate or other administratively acceptable evidence. * * See http://www.opm.gov/oca/leave/html/sicklv.asp. Employee unable to request leave An agency must grant sick leave to an employee who has provided the agency with administratively acceptable evidence that she is incapacitated for the performance of her duties due to illness or injury. If the employee fails to provide such documentation and is charged with AWOL due to such absence, and later provides administratively acceptable evidence supporting sick leave, the agency may not remove an employee on AWOL grounds FMLA The statute permits a qualifying employee to take a maximum of 12 administrative workweeks of leave during any 12–month period. Generally, an employee is entitled to the twelve weeks if: - Birth of a son or daughter Placement of a son or daughter with the employee for adoption or foster care. Care for the spouse, or a son, daughter, or parent, of the employee, if such spouse, son, daughter, or parent has a serious health condition. May be taken intermittently if medically necessary and approved by the agency. Because of a serious health condition that makes the employee unable to perform the functions of the employee’s position. Must be supported by medical documentation. Privacy Act Implications – The Agency may refuse to provide documents pertaining to appellant because of privacy concerns of another individual What information is forbidden under the Act? Forbids agencies to disclose information “to any person, or to another agency” without the consent of the individual – Requirements: Part of Agency “record” and is indexed in a retrievable manner either by the individuals name or other identifying particular Privacy Act Implications (cont.) – For purposes of employment litigation, may be subject to the “routine use” exceptions, allowing disclosure: Routine use defined: A routine use is defined as “the use of such record for a purpose which is compatible with the purpose for which it was collected.” 5 USC § 552a(a)(7) (1994) Privacy Act Implications The Agency publishes its governing exceptions Published in Federal Register – Common Examples: – Authority to issue documentation upon judicial subpeona – “provid[ing] records and information to the…Merit Systems Protection Board…for the purpose of properly administering Federal Personnel Systems in accordance with applicable laws, Executive Orders, and regulations.” – “disclose relevant, nonprivileged information to a court, magistrate, or administrative tribunal, including…disclosure to – opposing counsel or witnesses in the course of civil discovery.…” If the Agency’s Privacy Act objection is sustained, the Agency must provide appellant the most current known address of the individuals for purposes of obtaining permission to use records. Breach requires a showing: Of harm by the individual whose information was disclosed; Act was intentionally or willfully committed – – Voluntary Leave Bank Programs Agencies may establish voluntary leave banks If established, operated by agency leave bank board Who is eligible? - Employee experiencing a personal or family medical emergency Voluntary Leave Bank Programs (cont.) Requirements: Must exhaust all his/her own available paid leave Employees must apply Applications must include: – – – Name, position, title, grade or pay level of the applicant The reasons leave is needed, including: • Nature, severity, and anticipated duration of the medical emergency • Certification from one or more physicians Any other information needed by the leave bank board. Voluntary Leave Bank Program (cont.) Requirements continued – – The contribution cannot be less than the amount of annual leave he/she accrues per pay period Any donor may request the leave be designated to a specific leave bank member I am eligible to participate, is my situation covered? What is a medical emergency? – Defined liberally – A medical condition that is likely to require the employee to be absent from duty for a prolonged period of time that would result in a substantial loss of income. • • • • Includes coverage of a family member’s condition Constitutes a wide range of relationships including spouse; parents; children; brothers; sisters; grandparents; foster parents and children; etc. Agency may require proof of the relationship A substantial loss of income is at least 24 hours of duty time for a full-time employee. Advance sick leave How much? – May be eligible for 240 hours (30 days), if: • • • • – An employee incapacitated to perform; Serious health condition of employee or family member; Jeopardize others to exposure of communicable disease; or Care of a service member if utilizing FMLA provisions. May be eligible for 104 hours (13 days), if: • • Employee receiving medical treatment; Provide care for incapacitated family member Advanced Annual Leave How much? – At its discretion, an agency may advance annual leave to an employee in an amount not to exceed the amount the employee would accrue within the leave year. When making leave decisions, keep in mind accrual rates Accrual rates of annual leave Less than 3 years of service – One half day per pay period Three years but less than 15 – Six hours a pay period 15 or more years of service – One day per pay period SES – 8 hours a pay period Accrual rates for sick leave – 4 hours per pay period Be mindful of use or lose A leave year begins on the first day of the first full biweekly pay period in the calendar year. A leave year ends on the day immediately following the first full biweekly pay period following the calendar year. Generally employees can carry over a maximum amount of 240 hours of leave. If he/she accrues more than the maximum allowable leave to carry over to the following leave year, additional leave is considered use or lose. All additional leave will be forfeited Issues Concerning Reasonable Accommodation Qualified Individual with a Disability • What is it? - The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the employment position that such individual holds or desires. - Qualified individual with a disability means an individual with a disability who satisfies the requisite skill, experience, education and other job–related requirements of the employment position. What is a disability under the Rehabilitation Act? • The term ‘disability’ means, with respect to an individual - A physical or mental impairment that substantially limits one or more major life activities of such individual; - A record of such an impairment; or a record of an impairment that, when active, substantially limited a major life activity; or - Being regarded as having such an impairment What is an accommodation? • “In general, an accommodation is any change in the work environment or in the way things are customarily done that enables an individual with a disability to enjoy equal employment opportunities.” 29 CFR Part 1630 app. 1630.2(o) (1997). • What is the agency required to do? – An employer is not required to eliminate an essential function of a position, lower production standards either qualitatively or quantitatively, or provide personal items needed for daily activities on and off the job. * See Technical Assistance Manual, Disability Discrimination, pp. at 767–68. Interactive Process • “[I]nteractive” process that requires equal participation on the part of the agency and the employee • Executive Order 13164 requires every federal agency establish written procedures for processing reasonable accommodation requests Failure to Engage in the Interactive Process • The agency’s failure to engage in the interactive reasonable accommodation process can have two results: • The agency may be found liable for failing to provide reasonable accommodation if the complainant is a qualified individual with a disability who was entitled to accommodation; or • If the failure to accommodate results in a loss of pay or benefits, the agency, in addition to providing accommodation, will be required to reimburse the complainant for the loss as part of the make – whole relief. • The employee’s failure to participate in the interactive process can relieve the agency of any liability for failure to make reasonable accommodation Notice Requirement • Who is responsible? • Generally, the employee or his/her family member, friend, health care professional or representative. • Exceptions: • An employer should initiate the reasonable accommodation interactive process without being asked if the employer: 1. Knows that the employee has a disability, 2. Knows, or has reason to know, that the employee is experiencing workplace problems because of the disability, and 3. Knows, or has reason to know, that the disability prevents the employee from requesting a reasonable accommodation. • There is no requirement that the request be in writing. Although the employer may seek to have the employee make a request in writing or fill out a form, the employer cannot ignore the original request for accommodation. Medical Documentation • Generally, the content of Office of Personnel Management on “Medical Determinations Related to Employability” governs (5 CFR Part 339) • If the documentation is inadequate, the agency may request additional information. If the complainant refuses to provide that information, the agency is not liable for the breakdown in the interactive process. * • An employer, in response to a request for reasonable accommodation, cannot ask for documentation that is unrelated to determining the existence of a disability and the necessity for an accommodation. • The documentation must come from an appropriate health care or rehabilitation professional. • In some instances, the disability and its limitations will be so obvious that no medical documentation is required. * See Madison v. Secretary of Defense, 03A40105 (2004). Affirmative Duty • Affirmative duty of agency to provide effective reasonable accommodation Duration of Time for the Approval Process • Must be quickly addressed by Agency, delay could result in liability Q&A
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